Socially Necessary CareConnection Web Manual
Contents
1. Please note if you have not Saved on the web site for more than 15 minutes you will be automatically logged out for security reasons If there is any question of how long it has been since you last saved any information please try to Save again before you continue entering When you attempt to save if you are logged out kicked out of the system it will take you back to the login page To avoid an accidental loss of any information you have entered it is recommended that you save often especially if you get a phone call or switch to a different application to read e mail or perform other job duties At the top and bottom of each of the web entry pages you will see two buttons The first will be labeled Save and the second will be labeled Save Go to Next Page gt gt as in figure 4 2 4 below Savela to Next Page gt gt Figure 4 2 4 Periodically you should click the save button even if you are not finished with the current page to ensure that the information that has already been keyed into the system will not be lost Upon reaching the bottom of the page click Save Go to Next Page gt gt to continue If you have failed to fill out any required fields or made other errors the system will not allow you to advance to the next page and will highlight the fields in error with the appropriate error message s at the top of the page Correct these fields then again click Save Go to Next Page gt g2. Microsoft Internet Explorer AN Password has been chanped successfully Figure 2 7 lf your password did not change successfully then you will see a screen like this one with a message explaining why the failure occurred In this case the failure occurred because the new password was too short The following field s are either missing or invalid 1 a Hi aP ae ke i li Pasi w ro g i r ar Change Password YOu can change your user password below After you change your password successfully you will log an to the system using he n w password Gid Password p NEw Password j ornfirm Hew Password j Seubert Cancel Figure 2 8 Password Convention e Users passwords must contain at least one numeric digit 1 2 3 4 5 6 7 8 9 0 e The password cannot be less than six 6 characters or more than ten 10 characters in length e The user s actual login name cannot be contained within the password as a string e g if your login name is joeuser2 then your password cannot be joeuser2 jyoeuser2iam lamjoeuserd Of imjoeuser23 Expiring Passwords To enhance security your APS CareConnection login password is set to expire every forty five days whether you log onto the Web application or not During the login process you may see a message window advising that your password has expired This message box gives you the option to change your password immediately or you can click the Cancel butt
3. Instead you should rely only on the navigation links provided by the website The Login Process Welcome to the APS CareConnection The West Virginia Department of Health and Human Resources Behavioral Healthcare Consumer Information System Please enter your User Id and Password below to log In APS CareConnection Please Login User Id jahndoe Password seeeee Forgot your password Click HERE Figure 2 1 Go to the APS CareConnection website at httos careconnectionwv apshealthcare com Enter your User ID and Password then click Login button Note that the User ID and Password are case sensitive If this is your first time logging onto APS CareConnection please use the temporary password issued to you by APS Healthcare If you have not received a temporary password please contact APS Healthcare at 304 343 9663 The initial password provided to you is a temporary password The first time you visit APS CareConnection the system will tell you that your password has expired and will prompt you to change your password NOTE User IDs and Passwords are assigned to individuals Those individuals will be held responsible for any action taken by that user ID For this reason it is strongly encouraged that user IDs not be shared To add additional web users to your agency an APS Web User Request Form can be obtained by calling 804 343 9663 If you enter incorrect login information three tim
4. APS CareConnection for Socially Necessary Services httos careconnectionwv apshealthcare com Web Application User s Manual October 2005 Version 1 2 Table of Contents I Overview Technical Requirements 2 ll The Login Process 3 Changing Your Password 4 Expiring Passwords oO 6 lll Searching 7 sorting Options eee Actions eee 9 IV Creating a New Request and Entering Data __ SO WM2Sd Creating a New Request OCC 11 Entering Data into an APS CareConnection Record _ s i i rw 12 submitting the APS CareConnection With Prior Authorization Service Requests lt 14 Entering Tier 2 Information 16 Entering Tier 3 Information 17 After Submission 18 V Downloading Data 19 Downloading a Response File 19 Downloading A Report 20 VI Ending your Session 20 See the APS Response File Manual for specific information about where to find response files on the APS CareConnection for Socially Necessary Services web application l Overview Technical Requirements Overview The APS CareConnection for Socially Necessary Services Web Application will allow users to submit APS CareConnection Requests for Service Prior Authorizations In addition the application will allow a user to retrieve the response files generated by APS processes Technical Requirements 1 You must have a computer with Internet access The registration program s
5. NIC ZEER PROCESSED 10 20 2005 10 21 2005 DOE JOHN F 01 01 2001 D Figure 3 5 To view service parameters advance to Page 2 by clicking the Next gt gt button at the top of Page 1 figure 3 6 et gt gt APS Record ID 14183 Status PROCESSED Current Page 1 Goto Page 7 3 4 IPROYIDER amp CONSUMER DEMOGRAPHIC INFORMATION Consumer Name DOE JOHN F Consumer ID 6 Family amp Children s Tracking System FACTS Client ID 1111111111 Copy For Update Copy For Correction Figure 3 6 Figure 3 7 depicts the result of clicking the Notes icon bottom right of figure 3 7 displaying a message box containing instructions from the APS Care Manager In this example service code 120310 has been closed not authorized The APS Care Manager is identifying what needs to be corrected and to resubmit This resubmission can be accomplished by closing the Note box by clicking the X at the top right of the box then returning to Page 1 by clicking the 1 under Current Page 2 and then clicking the Copy for Update link depicted in figure 3 6 This link is identical to the Copy for Update Icon previously described You can then make the necessary correction s and resubmit the service Ase A https EXTERNAL NOTES Printable Version iani Tl Fh ssltestsites apshealthcare com Notes Microsart Current Page Go to Page 1 34 This servi
6. ads View Printable Version of Registration Clicking OK will allow the user to continue on DISCLAIMER Thank You for Submitting Your Registration Yiew Printable Version of Registration _ OK Figure 4 5 2 18 V Downloading Data There are two ways to download data from the APS CareConnection Web Application Both of these are accessed by holding your mouse cursor over the Options link in the upper right corner of the page as shown in figure 5 1 1 Change Passworil econnection Se eV ownload File ae Download Report OSearch Request QONew Request OOptions erer yer Figure 5 1 1 Downloading a Response File To download a response file click the Download File link This will take you to the list of new files available to download Clicking on the link will allow you to save the file to a local computer or open the file directly Following file s are available for download Go To Archive Folder E 005 ZIP 030328 001 7IP Move to Archtve Folder Figure 5 2 1 Once you have downloaded the file you can click the checkbox to the left of any file s you wish to archive then click the Move to Archive Folder button This will help to serve as a reminder of which files have already been reviewed as well as keeping the download file page a manageable size and easy to navigate Files can also be downloaded from the archive folder if you should need to access an older file You
7. alth Center xxxxxxxxxx PROCESSED 03 12 2001 MMMMM EME EX 11 28 1960 g 4044 Appalachian Community Health Center xxxxxexe PROCESSED 03 12 2001 SEMEN MOTE SICAL o7 03 1984 ce 4045 Appalachian Community Health Center xxxxvx xxx PROCESSED 03 12 2001 ft he bet ae ae et ot be ot ad 07 26 1997 ga TER Result Page 1 2 345 67 8 YQ 10 Next 10 Last Page P z Ee a p o 2001 2004 APS Healthcare Inc All rights reserved Figure 3 2 3 Each row shown on the page reflects an individual record Clicking the APS Record ID will open that record If the record s status is SAVED the record will be opened for editing 4 Clicking on any of the underlined column headers will sort the list in ascending order based on the information in that column Below is an explanation of the items found in this table Sorting Options APS Record ID This is the ID number assigned by the APS system for a specific consumer record entry Staff Name Name of the individual who completed the APS CareConnection Form Status The current disposition of the consumer record entry which includes NEW This is a new record that has not yet been completed PROCESSED This record has been completed and processed by APS SAVED This is a record that has been saved but has not been submitted yet SUBMIT This record has been completed and submitted but has not yet been processed by APS Create Date This is the date the record was created Update Date The dat
8. can get to the archive folder by clicking the link that reads Go To Archive Folder More detailed information on the contents of response files can be found in the APS CareConnection for Socially Necessary Services Response File manual 19 Downloading a Report As an available feature you have the option to download data to your PC or Server When you click the Download Report link you will be able to download reports on entered data for a span of up to one week atat Dabs FI i erida Turbin yes Doane non Figure 5 3 1 To download the report enter a start and end date and choose the download option Available downloads are APS CareConnection Data PA Request Data and Federal Reporting Data Choose your download option Careconnection Data PA Request Data Federal Reporting Date Figure 5 3 2 After the appropriate search dates and download options have been chosen click the download button You will then have the choice to open or save a zip file containing all of the information created in the APS system between the two dates chosen This zip file will be password protected using the password you are currently using to open response files The files will be named according to the type of data you are downloading The format of the file will be a pipe delimited txt file with the fields in the same order as seen on the data element definition pdf files found on the APS website at http Avwww ap
9. ce can be authorized only after Safety Services have been in effect for 30 days Please resubmit with a Start date of 5 7705 s Tracking System ent ID DOG 4 Done B rere y Service Start Date End Date Status Auth Auth FACTS FACTS Control He Code Units Number Provider ID Number Henmo Reasoniotes 190450 0770772005 08 20 2005 AUTH 120 5199525009 IES SS Ep 120100 07 07 2005 10 04 2005 AUTH 1300 5199525008 EE JEE Ea 120310 07 07 2005 CLOSE E gt B Figure 3 7 IV Creating a New Record and Entering Data lf there is no existing record to update in the data base you can create a new request Creating a New Record Clicking the New Request link at the top of the screen will bring you to the page illustrated in figure 4 1 1 This page requires that you first search to confirm that there are no previously existing records for this consumer Even though there are various search fields simply enter the Consumer First Name and Last Name in the appropriate fields and click the Search button SEARCH MEMBER FOR CREATING AN INITIAL REQUEST Enter data for any field which you want to use to limit the information displayed Ifa field is blank then it will not be used to restrict your search Medicaid ID Date of Birth mm ddfyy yy fj Consumer ID Consumer Last Name Consumer First Name Consumer Middle Name ss FACTS Client ID O Search Figure 4 1 1 If no records are
10. dren s Tracking System Employment Life Skills Information Employment Status Employment Hours Phillip Roy Symptom Acuit For each symptom behavior enter the acuity exhibited within the last ninety 90 days Hallucination Acuity fe Delusions Acuity O Paranoia Acuity ooo Suicidal Acuity ooo Homicidal Acuity fF Violent Acuity Poo Depression Acuity ooo Save Submit Figure 4 4 1 Fill in these sections on this web page by typing in the appropriate data and utilizing drop boxes where available as before Remember to reference the APS CareConnection for Socially Necessary Services Instructions and Definitions manual for comprehensive definitions to each data field Upon completing the fields on this page click the Submit button at the bottom of this page to submit the APS CareConnection for Socially Necessary Services and the associated service requests After Submission After the records have been submitted a disclaimer reminding you that the authorization of services does not guarantee that claims will be paid appears This can be seen in Figure 4 5 1 DISCLAIMER Authorization of Services does not guarantee claims payment Claims payment is Subject to the terms and limitations of the Benefit Plan Figure 4 5 1 Once the user has agreed that the disclaimer has been read by clicking the OK button a printable version of the record will be made available by clicking the link that re
11. e information APS WV has on file the user will receive instructions by email for resetting their account lll Searching After logging on the first screen that will appear is the search screen This screen will allow users to search for and view consumer records that have already been entered into the system Providers may search the APS database only for consumer records previously created by an authorized user associated with that provider 1 Begin your consumer search by first selecting the correct data set by clicking on the appropriate radio button m at the top of the screen Figure 3 1 below depicts selecting the Social CareConnection data set Note If you or your agency provide Socially Necessary services only you will only see Social CareConnection at the top of the screen and will not need to explicitly select it OSearch Request QONew Request OOptions OHelp OLogout SEARCH CAPS fc a ic M a CareConnection Federal Reporting Data Social CareConnection Enter data for any field which you want to use to limit the information displayed If a field is blank then it will not be used to restrict your search APS Record IB Status Date Created Last Updated mmddyy yyy mmddyy yyy Consumer ID Consumer Last Name E Consumer Middle consumer First Hame Name FACTS Client ID FACTS Case ID Authorization Number Search Figure 3 1 2 You may search for existing records i
12. e that the record was last updated Consumer Name Name of the consumer client receiving the services Consumer DOB The date of birth of the consumer for whom the request was completed Actions From the Search Results screen several functions can be performed If you need to Re submit a consumer record to request continuing services or to correct data use the Copy for Update function overlapping rectangles To correct a FACTS Client ID FACTS Provider ID or FACTS Control Number use the Copy for Correction function pencil These functions and associated Icons are described below Please note the small icons in the right most column indicating the different potential actions eS F The first is the Print icon the small picture of a printer on the left side Clicking on this icon will take you to a printable version of the record At the top of this record you will see two buttons Clicking the Print this Report button will automatically print the full report Clicking the lt lt Back button will return you to the previous screen The second icon is Copy for Update represented by two overlapping rectangles Clicking this icon will create a new APS CareConnection record for the associated consumer allowing the user to update relevant data This pulls forward the client data that is least likely to have changed demographic information for example and opens the same form that is used for new requests except
13. es in a row you will be locked out and you will see a message informing you of that fact see figure 2 3 If this occurs contact APS Healthcare at 304 343 9663 during normal business hours to have your user account unlocked It is recommended to use the Forgot your password Click HERE link prior to your third failed attempt to login Your User Account Has Been Locked Due to Three Consecutive Login Failures Please Contact APS Healthcare West Virginia at 304 343 9663 Figure 2 3 Changing Your Password To change your password once you log into the system you will see these menu items T ee ee ee ee ee ee aa d Search Request New Request QOptions OHelp GLogout Figure 2 4 If you hold your mouse over the arrow in front of Options you will see the menu in figure 2 5 Click Change Password Change Password Download File Download Report Figure 2 5 During the Change Password process you are asked to type your old password choose a new password and confirm the new password by typing it again Change Password You can change your user password below Atber you change your password successfully you will log on to the system using the new password Wd Password o o New Password o i Conf Hew Password i Submit Cancel Figure 2 6 lf your password is changed successfully then you will see a message box informing you of that fact as seen in figure 2 7
14. found the message shown in figure 4 1 2 will be displayed Then enter a Consumer ID and click the link New Social CareConnection Request This will bring up a screen where you will enter the information for this new request Note The Consumer ID is assigned by you the Provider must be unique for each consumer and follow that consumer throughout the time that you are providing services to that consumer The Consumer ID can be a maximum of 11 letters and or numbers No Consumers Have Been Found For the Search Please Enter a Consumer Id And Then Click New APS CareConnection Request New Social CareConnection Request New Federal Report To Continue Figure 4 1 2 lf records are found they will be displayed in a table as shown in figure 4 1 3 Clicking the icon under the SC Record column will create a new Social CareConnection for that client Note If you or your agency provide Socially Necessary services only you will only see the icon under SC Record Create New C ID FACTS Client ID Medicaid ID Consumer Name Date of Birth Gender E E a3q4413 123456789 GO0GG08G006 WILLIAMS JOHNNY PAUL 12 21 1952 Male 24415 aegeeaaaaad WILLIAMS JOHNNY FAUL 12 21 1952 Male D Figure 4 1 3 11 Entering Data into a APS CareConnection for Socially Necessary Services Record Seve Save amp Go ta Next Page gt gt APS Record ID 1273 Status SAVED Current Page 1 PROYIDER amp CONSUMER DEMOGRAPHIC INFORMATION Con
15. ice the service detail line will appear in a table below the entry form and simultaneously the middle section where you entered the data will be cleared More than one service can be requested at the same time simply enter the necessary data and click Save Service until all desired services are in the Summary View as depicted in the bottom section of figure 4 2 8 Note Clicking the arrow within the Service Code drop box displays a list of services The content of this list is conditionally dependent on what you selected within the Population and Service Category fields Further more the service s you select will dictate the number of web pages required to be completed This will be explicitly displayed highlighted in red on your PC web page in the bottom section of the web page as illustrated in figure 4 2 8 Following are examples of the possible messages figures 4 2 9 4 2 10 and 4 2 11 14 Service s Requested require Registration Level Data which has been completed You may submit from this Page Figure 4 2 9 Service s Requested require Tier 2 Level Data You must complete Page 3 and may submit trom that Pa Figure 4 2 10 Service s Requested require Tier 3 Level Data You must complete through Page 4 and may submit from that Pa Figure 4 2 11 lf you want to delete any records from the Service Details table clicking the associated icon in the delete column will allow you to delete a
16. n a variety of ways If you want to display records for all of the consumers clients you have entered so far simply click the Search button depicted at the bottom of Figure 3 1 without entering any data into the search fields The results of your search will be shown with up to ten records per page and may consist of multiple pages However if you want to find a specific consumer client you may fill in the Consumer First Name and Consumer Last Name and then click the Search button displaying records for that consumer name only You may search for existing records by utilizing any of the search fields depicted in Figure 3 1 Figure 3 2 shows an example of a successful search SOCIAL CARECONNECTION REGISTRATIONS SEARCH RESULTS 4036 Appalachian Community Health Center xxxxxxxxxx PROCESSED 03 12 2001 xyxyxy 01703 1988 403 Appalachian Community Health Center sawaya PROCESSED 03 12 2001 St et Sc he hd ad 04 19 1952 4035 Appalachian Community Health Center xxxxexxxxx PROCESSED 03 12 2001 KEEKEEKE 0970971949 g 4059 Appalachian Community Health Center kryr RK OX PROCESSED 03 12 2001 YEMEN EM RENE O3 15 1947 ce 4040 Appalachian Community Health Center xxxxx xxxxxxe PROCESSED 03 12 7001 SOM OX o9 2171950 ae 4041 Sppalachian Community Health Center x xxxxx xxxxx PROCESSED 03 12 2001 SOM MCI SE SEE 04 06 1994 g 4042 Appalachian Community Health Center xxxxxxxxxx PROCESSED 03 12 2001 MMMM EME 10 13 1969 fe 404 Appalachian Community He
17. on to exit Behavioral APS CareConnection If your login has expired you will see the message shown in figure 2 9 Mi croso Ht Internet Explo rer nY f I Your User Paseword har expired D you want to change m Figure 2 9 Three days before your user password will expire a message will appear when you log in notifying you that the password will soon expire By clicking OK you will be taken to the change password screen automatically For security reasons when there has been no user activity for fifteen minutes or more the log in session will be automatically closed timed out by the system User activity is any activity that requires a connection with the APS database server This includes saving data searching the data files or retrieving data to view It does not include typing data into the web forms or the actual time spent reading viewing data You Have Been Timed Out and or Not Currently Logged in Please LOGIN Again Figure 2 10 It is considered extremely important that data is saved periodically as it is being entered because any unsaved data will be lost if your session times out Figure 2 11 Additionally if you have not logged on to your account for more than 45 days your account will be locked due to inactivity If a valid UserID and Password has been entered the user will be directed to a security screen for entering data to validate the user s identity Upon entering data which matches th
18. r ID Note As long as a record is in Saved status the user can delete that record by clicking Delete Request found at the top right of Page 1 as depicted in figure 4 2 3 12 Continue filling in the appropriate information in the subsequent sections as prompted by the data field labels by simply typing in the relevant data e g Names Phone numbers etc or by clicking on the arrow contained in drop boxes 1 where available and selecting from the resulting list Make sure that the numbers you enter are exactly the way they appear on the referral form from DHHR For numbers that do not fill the entire field enter Os in the front of the number For example if the FACTS Client ID is 998765 enter the number as 0000998765 to fill the entire field Note For comprehensive definitions to each data field refer to the APS CareConnection for socially Necessary Services Instructions and Definitions manual as it is the intent of this manual to offer instructional guidelines on navigating through each web page and providing helpful hints for any unique data elements All dates on the data entry site must be entered in the format mm dd yyyy An error will occur if the full four digit year is not entered Additionally for the convenience of the user date fields will automatically insert the character where appropriate if you denote month and day in two digits e g enter January as 01 and the will appear
19. record To change any information in one of the request records click the associated pencil icon under the Edit column header which will display the data in the data entry section correct the data and once again click Save Service These icons are depicted in Figure 4 2 8 in the bottom right section Once all of the desired services are in the table exactly as you want them click Submit or save Go to Next Page gt gt as instructed in the message 15 The third page of the APS CareConnection for Socially Necessary Services provides data entry for additional consumer data categorized as Tier 2 Information The first half of this page is illustrated in figure 4 3 1 Save Save amp Goto Next Page gt gt Submit APS Record ID 182 Status New Current Page 3 Goto Page 12 4 ier Information Consumer Name Jane Doe Consumer ID 111111111 Family amp Children s Tracking System FACTS Client ID 0398855855555 Last Grade Completed gt Number of Days Absent Due to Behavior in the past 90 Days Is Child Protective Services or Youth Services involved with this case Consumer Legal Status Guardianship Description Is the youth at risk of losing his her current living arrangement Permanency Plan Permanency Concurrent Petitions Filed Court Ordered Multi Disciplinary Team Involvement Multi Disciplinary Team Date mm ddiy yyy Figure 4 3 1 Fill in
20. shealthcare com VI Ending your session When finished log out by using the Logout button as shown in Figure 6 1 APS CareConnectio n a B F OSearch Request ONew Request QOptions Heip OLogout Figure 6 1 20
21. sumer Name FOSTER MA Consumer ID CN1 Family amp Children s Tracking System FACTS Client ID Delete Request Printable Version Provider Information Provider Name Children s Home Societ Provider Id poonono060 Request Created By ddthomas_su Create Date oi 42005 fmmsdd eyyy Utilization Management Manager cD Phone 304 y 343 BAS Staff Name cD phone 304 843 5062 Consumer Information Consumer ID EHH FACTS Client ID noo Krl FACTS Case ID 0010336509 Request Date 01 07 2005 framigddfuyyy Case Status Lipdate Reassessment of Open Case First Name Middle Name Last Name lA FOSTER Date of Birth 03 027 965 rim ddfyuwy Gender Female x Current County of Residence Figure 4 2 3 The first screen for entering data is the Provider and Consumer Demographic Information screen The Provider Name Provider Id and Request Created By fields are tied to the User ID that is used to log into the system These fields as well as the Create Date are automatically filled in by the system as depicted in figure 4 2 3 and cannot be altered by the web user Following the Provider Information section is the Consumer Information section The Consumer ID field is automatically filled in and is unchangeable by the user at this point If the consumer ID has been entered incorrectly it will be necessary to first delete the existing request and then create another new request with the correct Consume
22. t When all data fields are correct the web application will advance you to Page 2 13 The second page of the web entry is the Service Details page as illustrated in figure 4 2 8 This is where you will request the services that you want authorized APS Record Ih 2274 Status SAVED Carron Page 2 Gito Page ij Consimor Mimir FOSTER TE Contumar 10 CHI Family amp Chlidren s Tracking Syctom FACTS Client I0 1111121111 FACTS Conte Mumbar amp gerncy Transaction if NEW 1234567090 isori NEW 120456 290 1o34507 09012 P n inels Requested require Tier 3 Level Data yiiehe through Page 4 and ma tibii froni that Page Figure 4 2 8 In this section specify the desired service s and relevant service parameters in the appropriate fields Following is an example of the field contents for a child who is in a foster home Population Child Protective Services click the drop box arrow for list Service Category Foster Care click the drop box arrow for list Service Code ASO Private Transportation Two click the drop box arrow for list Start Date the date you will begin the service ex 01 15 2005 FACTS Provider ID from the DHHR referral form do not put in your APS Provider ID FACTS Control Number from the DHHR referral form omit dashes Agency Transaction ID a number you assign to track this request optional can be blank Then click Save Service Upon clicking Save Serv
23. that some fields are already pre filled The third icon the small pencil is Copy for Correction This opens a correction screen that will allow the FACTS Client ID FACTS Provider ID and or FACTS Control No to be corrected on an already authorized service As you can see in figure 3 4 these are the only three fields that can be corrected any other corrections would require all of the data to be submitted again in a new request which would be best done through the Copy for Update feature described above FACTS Client ID 123456784 Update All FACTS Provider ID ol Start Date End Date Status Sues Authorization FACTS Transaction oe aaa Number Provider ID 230190 07 20 2004 09 02 2004 AUTH 4205525002 12345678 HoSOOOO00s 200412345678 230410 O7 f20 2004 09 02 2004 AUTH 36 42053525001 2345678 HCSO0O00ODO 4 200412345678 Save Sukrmit Figure 3 4 lf you wish to review service related parameters e g Service Start Date End Date Authorization Numbers Care Manager Notes for an individual consumer which has been submitted and processed search for that consumer as previously described Then click on the APS Record ID on the left side of the page as depicted in figure 3 5 which will display Page 1 of the APS CareConnection record SOCIAL CARECONNECTION REGISTRATIONS SEARCH RESULTS APS Berar Provider Staff Status Create Update Consumer Consumer Name Name Date Date Name DOB Print Cop THE DEMO of CLI
24. these and subsequent sections on this web page by typing in the appropriate data and utilizing drop boxes where available as before Remember to reference the APS CareConnection for Socially Necessary Services Instructions and Definitions manual for comprehensive definitions to each data field Notice the Page Navigation keys in the upper right hand corner of the screen illustrated above Figure 4 3 1 Current Page indicates the page you are on To transfer to another page simply click the desired page number in the Go to Page list e g clicking the 1 would take you directly to Page 1 If the previous web page web page 2 Service Details contained the message You must complete through Page 3 and may submit from that page then the Submit button will exist at the bottom of this web page and you may click it upon completing this page If however the message on page 2 stated to complete through Page 4 you will not see the Submit button at the bottom of this page and must click Save Go to Next Page gt gt to advance to web Page 4 16 The fourth and final page of the APS CareConnection for Socially Necessary Services provides data entry for additional consumer data categorized as Tier 3 Information This page is illustrated in figure 4 4 1 APS Record ID 182 Status Saved Current Page 4 Goto Page 123 ier 3 Information Consumer Name Jane Doe Consumer ID 111111111 Family amp Chil
25. upports only Internet Explorer IE 5 0 and higher If you wish to print any forms out you must also be connected to a printer 2 If you are experiencing difficulties logging on or using the program please do the following e Check to confirm that your browser s security settings are set to 128 bit encryption This can be done in your Microsoft Internet Explorer session by clicking Help and then click About Internet Explorer The resulting display will specify the Version of Internet Explorer you are running along with the encryption specification in terms of Cipher Strength e Upgrade your browser to Internet Explorer 5 0 or higher v Warning you must have Windows 98 or higher v To download a free upgrade of IE visit http www microsoft com windows ie downloads ie6 default asp e Reset your Internet security to Medium S Right Click on your IE icon v Choose Properties v Select the Securities tab v Click Default level This application follows Health Care Financing Administration HCFA security regulations and will comply with Health Insurance Portability and Accountability Act HIPAA regulations Consequently there are multiple levels of security For more information on the security of this online application please contact APS Healthcare Inc at 304 343 9663 While using the APS CareConnection website it is very important that you not use your browser s BACK button to navigate
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