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ModuLAN DocuSender ModuLAN DocuSender User`s Manual

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1. Protocols ICMP NPMP NTP Ping RARP SMTP TCP IP UDP E mail login CRAM MD5 LOGIN AUTH LOGIN and non authenticated types USB 2 0 Phone Line PCMCIA Fax Modem Card V 90 or V 92 56K Power Supply External PSU Input 90 264 VAC Frequency 47 63 Hz Output 24V 1 05A 25W 196 Approvals CE UL and CSA Wall adapter 8096 efficiency Dimensions Base Unit 1 40 H x 7 87 W x 4 33 D 20x 3 6x 11 cm Keypad Dispay 7 H x 4 25 W x 1 D 17 78 x 10 8 x 2 5 cm Weight Base Unit 1 35 lbs 0 614 kg Keypad Display 3 28 lbs 1 47 kg Part Numbers 00 18 2573 1100 US 00 18 2573 2400 UK 00 18 2573 2200 DE Scanner Compatibility The DocuSender is compatible with the following scanners Visioneer 9750 PDF 9650 and 9450 Visioneer Patriot series 780 680 470 and 430 Xerox Documate series 632 520 272 and 152 Fujitsu fi 5015C fi 5220C HP Scanjet 8270 VVVVV NOTE The scanners supported are USB versions with Automatic Document Feeders If you have a scanner that is not on this list that you would like support for please contact Sales at toll free 888 288 9080 or Sales Ringdale com for more information Trademark Recognition ModuLAN Ringdale and DocuSender are trademarks of Ringdale Inc Windows is a trademark of Microsoft Corporation Copyright 2008 Ringdale User Manual 62 15730000 Page 72 of 79 E o m 2 E UO D VARINGDALE Connecting people and information APPENDIX L Techni
2. 512 301 8000 Sent by Clitf Anderson 512 301 8000 9 26 2006 11 36 11 AM Page 1 of1 NOTE If either your Mailserver SMTP IP address port Mailserver login name or password the unit s IP address or Gateway Address are incorrect the DocuSender will not answer the call Copyright O 2008 Ringdale User Manual 62 15730000 Page 47 of 79 dale com VARINGDALE Connecting people and information APPENDIX A The FaxViewer The FaxViewer is a free tool provided to 1 easily print the DocuSender image in standard format 2 easily view the DocuSender image and 3 save a multi page DocuSender image as a single RFX document It is a standalone utility Just drag the program to your Desktop and double click to run it You can start the FaxViewer in the future either by making it your default GIF viewer or by using a shortcut To create a shortcut 1 Right click on the FaxViewer icon 2 Select Create Shortcut then drag the shortcut to your shortcut bar To make it your default viewer 1 Locate a GIF file on your PC and right click on it 2 Select Open With 3 Select Choose Program after a little wait the Open With window will pop up 4 Put a check in Always use this program to open these files 5 Click Other 6 Browse to your Desktop or where you put the FaxViewer and select the FaxViewer exe and click Open Copyright O 2008 Ringdale User Manual 62 15730000 Page 48 of 79 VARINGDALE Connect
3. Configure and save the changed IP Address settings for this device Copyright O 2008 Ringdale User Manual 62 15730000 Page 19 of 79 dale com D VARINGDALE Connecting people and information E mail Settings If you have not already save the IP Address changes by clicking the button Double click on the Device Name to bring the DocuSender Device Configure window back up and then click on the E mail Settings tab DocuSender Device Configure xi General TCP IP E mail Settings Fax Settings Telnet Time and Date Device Name RDs 57701 7 Mail Server SMTP Address o 0 0 0 Mailserver SMTP IP Port 25 1 9999 Default 25 Mailserver Login Name l Mailserver Login Password Reply e mail Address docusender null Reply Name Docus ender E mail destination for 7 Incoming Faxes Set Change List Default E MAIL ers ist Set Change List Default SCAN Set Change List e mail destination Mail Server SMTP Address If this is not correct use the TCP IP tab to change this Mailserver SMTP IP Port The default is 25 This is most common Other common ports used are 26 and 2525 Mailserver Login Name Typically this is an e mail address When a fax is received in the e mail box it will come from this user Max 58 characters Mailserver Login Password This is the password for the above e mail account There is a maximum of 58 characters NOTE case sensitive Reply e mail Address If the
4. DocuSender Add Entry E mail Address Dennis Bowler ringdale com dbowler ringdale com Cliff Anderson canderson ringdale com Edit Entry Gandalf Gandalf MiddleE arth com EM MEA purs guum guum ESA xx Delete Entry Move Up Move Down Sort Write List to DocuSender Write List to File Done Copyright 2008 Ringdale User Manual 62 15730000 Page 22 of 79 VARINGDALE Connecting people and information Reading the DocuSender s list If your DocuSender has entries already you should read them in using the Read List from DocuSender button The list of valid characters for each list is the same as in Creating a list above Set Change Default E MAIL address list X Read List from DocuSender E mail Address Dennis Bowler rinadale com dbowler ringdale com Cliff Anderson canderson ringdale com Edit Entry Gandalf Gandalf MiddleE arth com Support support ringdale com Delete Entry Sales sales ringdale com E o x 2 o UO D Add Entry Move Up Move Down Sort Write List to DocuSender Write List to File HE Done Importing a list If you have a CSV file with your data you can import it using the Read List from File button The list of valid characters for each list is the same as in Creating a list above To do this from Outlook Express just start an Outlook Express session click on File and then select Address Book Export Tool
5. DocuSender answers the call Maximum is 30 rings Signal Transmission Errors This is a diagnostic tool that will let you know if you are experiencing phone line problems Many of these errors will not occur to a degree that will result in a complete failure Time Zone Offset This is the offset from Universal Time If you are in the Greenwich England Time Zone this will be set to GMT If your time zone is east of GMT the number is positive If your time zone is west of GMT the number is negative For EST use 5 CST 6 MST 7 PST 8 AKST 9 and HAST 10 Daylight Saving Off This is a toggle When your time zone is observing Daylight Saving time summer months this should be on Enter R when you have the Unit Fax settings configured Copyright O 2008 Ringdale User Manual 62 15730000 Page 58 of 79 VARINGDALE Connecting people and information Unit Main Settings dale com CMD EXE telnet 11 22 33 44 Welcome to ITC FAX server Telnet configuration Version f9 47 Date 17 08 06 Setup IP Setup SMTP Mailserver Setup Fax Reboot after quitting CDisabled gt Change Telnet port 23 gt Change Telnet session time out 16 mins gt Change Telnet password Redirect debug to this screen Quit Enter item Reboot after quitting Disabled This setting should be Enabled if you change an IP address and want to get your new IP address without disconnecting power Ensure you select Sa
6. Name RDs 57701 7 IP Address Subnet Mask 255 255 2550 Server IP Address ooo Default Gateway noo0 DNS Server 1 noon DNS Server 2 noo0 Mail Server SMTP Address baoo Time Server IP 1 noo0 Time Server IP 2 nooo Time Server IP 3 nooo o m 2 o UO o E DHCP RARP Enable a IP Address Enter the IP Address assigned to the DocuSender or click on the DHCP RARP Enable NOTE If you change to an address that is NOT in the same network range that your PC is you will still be able to discover the DocuSender with the DocuSenderConfig utility but you will not be able to change any parameters until you are on the same subnet Subnet Mask If you are not using DHCP or RARP enter the Subnet Mask Server IP Address This is for a future enhancement leave this as 0 0 0 0 Default Gateway If you are not using DHCP or RARP set the Default Gateway IP Address Mail Server SMTP Address The Mail Server SMTP Address can be entered either as a URL for example smtp server austin rr com or an IP Address Using the URL is recommended if you may be changing ISP s but you have your own mail server If using the URL you must specify at least one DNS Server DNS Servers your ISP provides 1 and 2 Domain Name Server addresses If the first DNS Server does not respond the second is used DNS is only used to convert the Mail Server SMTP Address s URL to an IP Address if you have a static assigne
7. browse to the CDROM or where you downloaded the download code 4 The parameters that you may have previously entered will usually not be altered but it is best to restart the unit after a code change This can be done either by pulling the plug to power the unit off and back on or telnet into the unit and enabling the 4 Reboot after quitting option and then Quit IMPORTANT NOTE In some cases it may be necessary to reset defaults and re enter your parameters This is done by unplugging power and then pressing the reset button for ten seconds when you plug power back in Copyright O 2008 Ringdale User Manual 62 15730000 Page 69 of 79 dale com VARINGDALE Connecting people and information APPENDIX I Glossary ADF Automatic Document Feeder a scanner that automatically loads the paper to be scanned vs a flatbed scanner ARP Address Resolution Protocol A TCP IP protocol used to obtain a node s physical address A client station broadcasts an ARP request onto the network with the IP address of the target node it wishes to communicate with and the node with that address responds by sending back its physical address so that packets can be transmitted ARP returns the layer 2 address for a layer 3 address CCITT Comite Consultatif International Telegraphique et Telephonique a k a The International Telegraph and Telephone Consultative Committee The old name was ITU T This is the group responsible for setting the
8. malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The LOAD NUMBER LN assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the load numbers of all the devices does not exceed 100 Copyright O 2008 Ringdale User Manual 62 15730000 Page 77 of 79 dale com VARINGDALE Connecting people and information Federal Communications Commission And Industry Canada Radio Frequency Interference Statements This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication lt has been tested and found to comply with the limits for a Class A computing device in accordance with the
9. person who receives the fax does a reply to the e mail it will go to this address If the e mail is addressed incorrectly the e mail reject reply from the mailserver it reaches will go to this address Reply Name This is the name that shows in the e mail header when you receive an e mail from the DocuSender Copyright O 2008 Ringdale User Manual 62 15730000 Page 20 of 79 VARINGDALE Connecting people and information Incoming Fax e mail address es Default E MAIL address list and Default SCAN e mail destination Click on the Set Change List button to modify these lists See the next page for more details dale com Tip If you want a copy of your email transmission and its attachments you can select your own email address along with the other recipients before you scan your document In this way you will receive an identical email with its attachments to the one that was transmitted to the other recipients Copyright 2008 Ringdale User Manual 62 15730000 Page 21 of 79 dale com D VARINGDALE Connecting people and information E Mail address lists DocuSender can store 4 lists 1 E Mail destination for incoming faxes 2 Default E mail addresses 3 Default SCAN e mail addresses and 4 Default Fax numbers These default lists are used when in stand alone mode The Company Name and Recipient s Name fields are optional when building lists If you leave the field blank the phone numb
10. specifications in Subpart B of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his or her own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectrique publi par le Industrie Canada Copyright O 2008 Ringdale User Manual 62 15730000 Page 78 of 79 dale com VARINGDALE Connecting people and information Federal Communications Commission and Industry Canada Radio Frequency Interference Statements Class B Digital Device This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residenti
11. the telephone company may temporarily disconnect service If you have problems with your telephone equipment after installing this device disconnect this device from the line to see if it is causing the problem If it is contact your supplier or an authorized agent The telephone company may make changes in its technical operations and procedures If any such changes affect the compatibility or use of this device the telephone company is required to give adequate notice of the changes If the telephone company requests information on what equipment is connected to their lines inform them of The telephone number that this unit is connected to The ringer equivalence number The USOC jack required RJ 11C The FCC registration number Items B and D can be found on the unit s FCC label The ringer equivalence number REN is used to determine how many devices can be connected to your telephone line In most areas the sum of the RENs of all devices on any one line should not exceed five If too many devices are attached they may not ring properly In the event of an equipment malfunction your supplier or an authorized agent should perform all repairs lt is the responsibility of users requiring service to report the need for service to the supplier or to an authorized agent NOTE The manvfacturer is not responsible for any radio or T V interference caused by unauthorized modifications to this equipment Such modifications could v
12. xxx xxx xxx where xxx xxx xxx xxx is the IP address that you configured for the DocuSender and press Enter 4 CMD EXE telnet 205 242 238 88 Enter password If a password was set will respond Enter Password If a password has not been set you will not be prompted for a password when you telnet into the device CMD EXE telnet 205 242 238 125 Welcome to ITC DocuSender Telnet configuration Version 8 99k Date 12 06 07 1 gt Setup IP 2 gt Setup SMTP Mailserver 3 gt Setup Fax 4 gt Reboot after quitting CDisabled gt 5 gt Change Telnet port 23 gt 6 gt Change Telnet session time out 2 mins gt P Change Telnet password Q gt Quit Enter item For each line item to be altered type the option or menu number and press the Enter key then enter the information and press the Enter key If you decide not to change an option press the Esc key NOTE If you leave the telnet session inactive for over two minutes it will time out disconnect and report Inactivity Timeout 2 minutes disconnecting You can change this timeout with option number 6 If you set it to O it will not timeout This parameter resets to 2 after each time you quit Copyright O 2008 Ringdale User Manual 62 15730000 Page 53 of 79 dale com VARINGDALE Connecting people and information NOTE After each entry that you make you will get a confirmation message Are you sure you want to make this change Y N
13. 30000 Page 64 of 79 dale com VARINGDALE Connecting people and information In Unit IP Settings IP address must be on the same subnet as the Gateway Gateway Address Typically the same as the above address but ending with 001 In Unit E mail Settings Mailserver smtp IP address from your SMTP server administrator Mailserver login name often this is your e mail address Mailserver login password case sensitive Destination E mail address After verifying the setup parameters make certain that you can ping the DocuSender From the same host that you ping the DocuSender you should be able to ping the Gateway Address and the Mailserver smtp IP address PROBLEM lt accepted the fax but did not seem to e mail the account that we set up CAUSE Destination E mail address is incorrect SOLUTION Verify the Destination E mail address Multiple destination addresses are not supported as long as you stay within the allowed number of characters PROBLEM got an Incoming Fox e mail and when brought this e mail up it had a message that said OE removed access to the following unsafe attachments in your e mail CAUSE Outlook Express is configured to view attachments as viruses SOLUTION In Outlook Express click on the Tools menu and select Options Click on the Security tab Take the check out of Do not allow attachments to be saved or opened that could potentially be a virus PROBLEM The sendin
14. F causes it then place the document on the flatbed and configure the DocuSender for flatbed PROBLEM DocuSenderConfig E xj A Could not contact DocuSender CAUSE The DocuSender must be on the same subnet as the PC to be able to do time and list settings The IP address may have been changed in the DocuSenderConfig utility but the OK has not clicked and therefore is has not been saved SOLUTION Click OK to the IP Address change and then go back into the utility to make the other changes PROBLEM LEDs do not flash when power is plugged in CAUSE Power cord not connected or the Ethernet cable is not attached to a live Ethernet network The LEDs are driven by the Ethernet chip and will not flash unless an Ethernet network is attached SOLUTION Check the Ethernet connections PROBLEM lt does not accept a fax CAUSE The modem card must be plugged in the top slot The phone number is incorrect or the LAN connection is disconnected If it cannot reach the SMTP mailserver it will not answer the call SOLUTION Make certain that the modem card is plugged in the top slot Plug an analog phone into the phone jack at the wall and verify the phone number Make certain that the LAN connection is attached and the Link LED is solid The green LED should flash when there is LAN activity to or from it Check your e mail parameters with Telnet In particular verify the following Copyright O 2008 Ringdale User Manual 62 157
15. OTE If the DocuSender needs to dial 9 for an outside line prefix the external number with 9 The period is entered using the key and will insert a 2 second pause into the dialing sequence NOTE If the DocuSender Config tool Fax Settings option Dial 9 before Dial 3 before number IV number was enabled you do not have to entera 9 MI Pause after dial 9 J NOTE If you enter a wrong number the lt third button of the 4 button row is used to back up the cursor and erase a character Copyright O 2008 Ringdale User Manual 62 15730000 Page 35 of 79 VARINGDALE Connecting people and information Press the button under Enter The following message will come up Start Scanning o m S E 5 D E Paper Size Letter Image Type B amp Y Cancel ADF Flatbed Options If the Paper Size and Image Type are not correct press Options to change them NOTE See Options section for more details on Paper Size and Image Type Once the options are correct then press either ADF Automatic Document Feeder or Flatbed E Finadale DocuSender DiocuSender 2 If the scanner is not warmed up it will first report Warming Up 29 28 This takes about 30 seconds Ej Finodale DocuSender DocuSender 2 Calibrating Scanner Enter If the scanner was just powered up the DocuSender will calibrate the scanner and report Calibrating Scanner This takes about 30 seconds C
16. Offset This is the offset from Universal Time UT also known as GMT or Greenwich Mean Time If you are in Greenwich England this number will be O If your time zone is east of Greenwich England the number is positive If your time zone is west of GMT the number is negative For EST use 5 CST 6 MST 7 PST 8 AKST 9 and HAST 10 Daylight Savings Enable From Spring to Fall when Daylight Savings is observed this should be enabled Check Time From Device The DocuSender Device Configure utility can fetch the current time from the DocuSender for manual verification It is presented as the same time and date string as formatted for use in e mail headers Set Device Time From PC Clock This is only permitted when no Time Server IP addresses are configured lt is more accurate to use a timeserver This option is for those installations where a Time Server reply may not get through the firewall It will synchronize the time for the DocuSender from the PC that is hosting the configuration utility Copyright O 2008 Ringdale User Manual 62 15730000 Page 32 of 79 dale com VARINGDALE Connecting people and information TIME SERVER NOTES The DocuSender must be on the same subnet as the PC to be able to do time and list settings If you have changed the IP Address but not clicked the button do that first All Internet timeservers send the time in Universal Time also known as Greenwich Mean Time In or
17. Options DocuSender ModuLAN to Scanner Plug the power into the Scanner turn its power on and connect the USB cable from it into any of the USB ports on the DocuSender ModuLAN Copyright 2008 Ringdale User Manual 62 15730000 Page 13 of 79 VARINGDALE Connecting people and information dale com The Scanner make and model will show in the Keypad Display Oo Ringdale DocuSender iacu Sender 2 Fujitsu fi 50150 Fas E Mail Scan ptions Current List of Supported Scanners Visioneer 9750 PDF 9650 and 9450 Visioneer Patriot series 780 680 470 and 430 Xerox Documate series 632 520 272 and 152 Fujitsu fi 5015C fi 5220C HP Scanjet 8270 VVVVV NOTE The scanners supported are USB versions with Automatic Document Feeders If you have a scanner that is not on this list that you would like support for please contact Sales at toll free 888 288 9080 or Sales Ringdale com for more information When the DocuSender is idle it will show the local time 08 0 08 P Copyright O 2008 Ringdale User Manual 62 15730000 Page 14 of 79 VARINGDALE Connecting people and information Configuration dale com The configuration of the DocuSender itself can be done with the provided DocuSenderConfig utility Configuration of the DocuSender can also be accomplished with Telnet The DocuSenderConfig utility can discover any DocuSender that is on the same physical network or the default IP ad
18. P IP Settings 18 A ira rE E DISM DURUM MER NAM V UNR DRIN 20 DET TEES 31 Time and Date Settings sonia 32 DocuSender Menu Opos anita 34 lj 35 e 39 AP A 42 ODIIODS assi 44 The Fax Receiving Process uiis iet ERES aa 47 ROC GEG IEG a Praia 47 Copyright 2008 Ringdale User Manual 62 15730000 Page 2 of 79 E VARINGDALE v Connecting people and information E APPENDIX A The FaxViewer ccssssssssssssesesesesescscsesesescsesesesescsesesceees 48 E To create a shortcUl isccicisccsecenesececeneseccxevenasessdexevsaesevenevevensvecenesesanssessnesscensdes 48 To use the Fax Viewer 49 APPENDIX B DocuSender Config Utility Menu Map eere 51 APPENDIX C Telnet Configuration Lees eee ee eene eee eee een 52 AAA A eS 55 Unit E mail SOTA GS a 57 Unit Fax Settings sscissessscvscscenevecensssvenevenesevecenevecesesscanedenevecsdeveveneteccnexsdenexecenes 58 Unit Main Settings aaa 59 APPENDIX D DocuSender Telnet Menu Map e eere 61 APPENDIX E Keypad Display Configuration eese 62 APPENDIX F USB Flash Memory e eese eee ee enne eene nennen 63 APPENDIX G Troubleshooting Le esee ee eese eee eee eee nennen 64 APPENDIX H Upgrade Procedure ec
19. RINGDALE Connecting people and information E o m 2 E UO Oo E RINGDALE ModuLAN DocuSender User s Manual Revision 1 0 Date April 28 2008 Copyright O 2008 Ringdale User Manual 62 15730000 dale com Oo VARINGDALE Connecting people and information Table of Contents Table GF Contents asin 2 A ERRUN EVA REXEN EXEXERUDREERKERINURAMEIR OU UH NIE RURUE 4 Disclaimer 4 li l E 4 VERSIONS C 4 InfrodUCcloD iia 5 Stand alone a AAA RE UXERUK REN UEME 5 Easy Configura vesci viv olds tato bam sa vo vn eal Mia sav ala KR NIU RR A UN RR 5 hup Tee 5 System Architecture con URNAM RON UNMMDIDINANEUR MR URINE ER UIDI E HUS IUNII ENRM DM 6 TID 6 Lomponerls asis 7 Part Numbers ie s 8 R gu iremenis iio 8 IMPOTENCIA A ee 8 Initial List of Supported Scanners sseeessesssecoseecssecoseccssecosecoseecssecosecessecoseeo 8 Using The Docus nde ie 9 A VIROS K QUERER PAPRR M DA NDEAN DE KE RN UR UV ERN PLUR 10 CC OMIMECTIONS s oessisitie Dr REA ERER MAP IER IM M ERIIMN ME A 10 Reset BUON ieri spe ERE REX eR tooo 12 LCD Display Menus iii 13 DocuSender Configuration Utility eese esee ee eee eee nennen 16 TC
20. XE telnet 205 242 238 88 Unit IP address 611 622 633 644 Subnet Mask 255 255 255 666 DNS Address 666 666 666 666 DNS Address 666 666 666 666 Unit Gateway address 666 066 666 666 DHCP RARP Disabled Timeserver 192 043 244 018 Timeserver 129 006 015 028 Timeserver 129 8006 015 029 Return to previous menu Enter item Your Network Administrator should provide the Unit IP and Unit Gateway address Unit IP address 011 022 033 044 should be changed to an unused IP address on your network NOTE If you use static IP addressing and you have a DHCP server this IP address should be added to your DHCP Server s static IP address list NOTE If you enter an invalid IP address format you will get a gt gt gt gt gt gt Not a valid IP address Format message Subnet Mask Enter the subnet mask used for your network DNS Address 1 2 Enter the primary and alternate DNS Server s IP address provided by your ISP for your network Unit Gateway Address 011 022 033 001 should be changed to the IP address of your default gateway Typically this is the lowest address on the subnet for example 192 168 100 001 DHCP RARP This is a toggle Entering 3 will switch from Disabled to Enabled and back NOTE If you change to an address that is NOT in the same network range that your PC is you will still be able to see the DocuSender with the DocuSender Config utility but you will not be able to change a
21. Y If you do not wish to change it you can select N NOTE Most setup changes take effect immediately you select Y and press Enter The only exceptions are the IP parameters for the unit itself These parameters cannot take effect immediately because a change to those would cut off the telnet session For these parameters you must quit the setup and save the parameters You must also either reset the power to the unit or set 4 Reboot after quitting to Enabled before you quit the setup NOTE If you quit without saving the unit re reads all the parameters from Flash and so will overwrite all the new settings with the previously saved settings If you do a Quit and Save the new parameters are all written to Flash so they will be retained through a power cycle NOTE If you do a Quit and Save the new parameters are all written to Flash so they will be retained through a power cycle To test parameter changes you can quit without saving A quit without saving also takes place if telnet times out The parameters are still active unless power is removed Therefore if the changes work then you would telnet back in then Quit and Save If they did not work unplug power to restore the original parameters Copyright O 2008 Ringdale User Manual 62 15730000 Page 54 of 79 dale com Oo E VARINGDALE Connecting people and information Unit IP Settings Enter a to configure the IP addresses of the DocuSender ModuLAN c CMD E
22. al installation However there is no guarantee that interference will not occur in a particular installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications If this equipment does cause harmful interference to radio or telephone reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult an experienced radio TV technician for help CAUTION Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment To meet FCC requirements shielded cables and power cords are required to connect this device to a personal computer or other Class B certified device This digital apparatus does not exceed the Class B limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada Copyright O 2008 Ringdale User Manual 62 15730000 Page 79 of 79
23. are USB versions with Automatic Document Feeders If you have a scanner that is not on this list that you would like support for please contact Sales at toll free 888 288 9080 or Sales Ringdale com for more information Copyright 2008 Ringdale User Manual 62 15730000 Page 8 of 79 dale com VARINGDALE Connecting people and information Using The DocuSender Setting up configuring and installing the DocuSender is a simple one time process This section describes the process for e mailing and faxing documents after the DocuSender has been installed and populated with the end user s list of e mail addresses and fax numbers E mailing a Document from the Scanner s ADF Place the document to be e mailed in the ADF of the scanner From the control panel of the DocuSender select E mail select the e mail address of the recipient or recipients up to 10 at any one time select Exit select ADF that s all you need to do The DocuSender will process the scanned document and e mail it to the selected recipient s Faxing a Document from the Scanner s ADF Place the document to be faxed in the ADF of the scanner From the control panel of the DocuSender select Fax select the name of the intended recipient and select ADF that s all you need to do The DocuSender will process the scanned document and fox it to the selected recipient E mailing a Document from the Scanner s ADF using Optional Settings Place the document to be e maile
24. at you have just exported It will bring up the following screen Browse to and select the CSV file that has your data and click the button open Look in a DocuSender amp ek E3 Display Capture tools docusender scan csv Old docs ij Fax numbers csv pics outlook csv Visioneer Scanner ca cs docusender email csv File name Joutlook csv Files of type CSV Files csv y Cancel Open as read only AL The files are now imported into the DocuSender utility You can Add Edit and Delete entries You can also move entries higher on the list Copyright O 2008 Ringdale User Manual 62 15730000 Page 25 of 79 e E VARINGDALE 9 M n information o Set Change Default E MAIL address list x E ey Read List from DocuSender G E mail Address Add Entry Dennis Bowler ringdale com dbowler ringdale com Cliff Anderson canderson ringdale com Edit Entry Gandalf Gandalf MiddleE arth com Support support ringdale com Delete Entry Sales sales ringdale com Move Up Move Down Sort Write List to DocuSender Write List to File Done Setting a list to the DocuSender Once you have created or imported a list click the Write List to DocuSender button to set the list into the DocuSender Saving a list Click the Save List to File button when it is complete It is recommended that you save the lists as a CSV file on your PC as a backup The l
25. cal Support Ringdale Inc Ringdale Inc and Ringdale GmbH all have Technical Support Departments North America Europe 8 00 a m to 5 00 p m CST 0900 to 1700 GMT Monday to Friday Monday to Friday Fax 512 829 2621 Phone 44 144 4871349 Direct 512 288 9080 Toll free 888 288 9080 Before you call Please have the following information ready Serial number of the unit Network Information IP address of DocuSender Mail Server and Default Gateway Type of Fax card installed in the DocuSender Symptoms and History of the Problem What LEDs are on off and flashing Did the device work for a period of time or fail immediately after installation Was any PC option changed hardware or software prior to the problem appearing Which function is not performing correctly Copyright O 2008 Ringdale User Manual 62 15730000 Page 73 of 79 dale com VARINGDALE Connecting people and information APPENDIX K Legal Notices FCC Requirements for Telephone Line Equipment The Federal Communications Commission FCC has established rules that permit this device to be directly connected to the telephone network with standardized jacks This equipment should not be used on party lines or coin lines If this device is malfunctioning it may also be causing harm to the telephone network this device should be disconnected until the source of the problem can be determined and until the repair has been made If this is not done
26. ce eee eee eee een 69 APPENDIX I GlossOr E ricino encender 70 APPENDIX J Technical Specifications ooooooococococonnncnnccnnccnnoconcconoso 72 Scanner CompallbIIy asisisuatexsixYsko uM ki vx OVAVEVU M EIFE EKERSEN NEEE 72 Trademark Recognition cisicsscscesccccesssscenecsnevecsuasedsnevevevansvsnsvessussecenevevavenswsnexes 72 APPENDIX L Technical Support eeeee ee eee eee eee eee eene 73 APPENDIX K Legal Notices socero eo epar eaa yu sey Fer TER E bRR ER SE d vp rES Une n 74 FCC Requirements for Telephone Line Equipment eese 74 Normas Oficiales Mexicanas NOM occcoocccccnoccnnonccnnoncccnonoccnoccccnoccccnononos 75 Electrical Safety otomana 75 Instrucciones De Seguridad eoseeessecoseccssecssecoseecosecoseecssecoseecsseeoseeoseeess 75 Certification Notice for Equipment Used in Canada 77 Federal Communications Commission e ceeeeee eee cesse eee eene nennen nnn 78 hl d S 78 Industry CONO vivia 78 Radio Frequency Interference StateMents ccssscccssssccssscccsssccesscceneseees 78 Federal Communications Commission ceceeeee eee eese e e eene eene nnne nnn 79 and Industry Canada eere oen ripae a pne repe e siena E Ee Exe En SERERE NES ERR NER AREE T ERROR 79 Radio Frequency Interference Statements eeeeeeee eese ee ee
27. d SMTP address you do not need to enter a DNS address and it should be left at 0 0 0 0 Using DNS is helpful if the site s IP mapping is undergoing change Copyright O 2008 Ringdale User Manual 62 15730000 Page 18 of 79 dale com VARINGDALE Connecting people and information Time Server IP 1 2 amp 3 Time Servers are used to set the correct time on e mails sent to avoid being trapped by spam filters Use of Time Servers is recommended If that is not possible the DocuSender must be configured with the time and date manually You can add up to 3 timeservers If the first timeserver does not respond the second and third will be tried TIME SERVER NOTES All Internet timeservers send the time in Universal Time In order to set the time stamps correctly you must adjust your Time Zone Offset under the Fax Settings tab There is a list of public timeservers at this location http H nist gov service time servers html In some cases local time servers will be set to local time In these cases the Time Zone Offset will be set to GMT There are 3 protocols dealing with time NTP port 123 Time port 37 and Daytime port 13 The time setting is only cleared when power is lost If the DocuSender does not reach a timeserver it will maintain the setting from the last time check until power is recycled Once the DocuSender gets the time it does not clear on a reset of defaults Click the button to exit the DocuSender Device
28. d in the ADF of the scanner From the control panel of the DocuSender select E mail and select the e mail address of the recipient or recipients up to 10 at any one time and select Exit Select Options and either Scan Size to change the size of the image to be scanned or Image Type to select Halftones Select Exit ADF and that s all you need to do The DocuSender will process the scanned document and e mail it to the selected recipient s Faxing a Document from the Scanner s ADF using Optional Settings Place the document to be faxed in the ADF of the scanner From the control panel of the DocuSender select Fax and select the name of the intended recipient Select Options and then Scan Size to change the size of the image to be scanned or Image Type to select Halftones Select Exit ADF and that s all you need to do The DocuSender will process the scanned document and fax it to the selected recipient E mailing or Faxing a Document from the Scanner s Flatbed Follow the E mail or Fox instructions as described above but select Flatbed in place of ADF When to use the Flatbed in place of the ADF If the document to be scanned is too large or too small to safely feed through the ADF If the document to be scanned is too thick or too stiff to feed through the ADF If the document to be scanned is a book or magazine etc If only a portion of the document needs to be scanned Oooo Copyright 2008 Ringdale User Manual 62 15730000 Page 9
29. der to set the time stamps correctly you must adjust your Time Zone Offset under the Fax Settings tab There is a list of public timeservers at this URL http tf nist gov service time servers html In some cases local time servers will be set to local time In these cases the Time Zone Offset will be set to GMT There are 3 protocols dealing with time NTP port 123 Time port 37 and Daytime port 13 The time setting is only cleared when power is lost If the DocuSender does not reach a timeserver it will maintain the setting from the last time check until power is recycled Following configuration if any timeservers are defined it will attempt to contact one every 10 seconds until it has success from then on it will check once an hour Once the DocuSender gets the time it does not clear on a reset of defaults Click the button to exit the DocuSender Device Configure and save the changed settings for this device Click the button to exit DocuSender Config utility NOTE If any changes have been made clicking the button will cause the DocuSender to reset these new settings so be certain that the DocuSender is at idle BEFORE clicking the button Copyright O 2008 Ringdale User Manual 62 15730000 Page 33 of 79 dale com Oo VARINGDALE Connecting people and information DocuSender Menu Options The DocuSender will go into standby mode in one minute if no keys are pressed If the unit is in standby mod
30. designed to receive a fax and convert it into an e mail to allow distribution that is more convenient and unwanted faxes can then be electronically deleted The Ringdale DocuSender receives the fax and puts it into a mail server mailbox From there you or an administrator can read and re distribute the e mail fax to the appropriate e mail recipient on the network or print it if necessary This reduces paper waste speeds up the communication and distribution of information allows automatic backup of received faxes and eliminates the need to maintain a fax machine solely for the purpose of receiving faxes Stand alone Operation The DocuSender Controller is in stand alone mode if the Server IP address is configured as 0 0 0 0 as specified in the DocuSender Controller configuration In stand alone mode there is no user authentication all e mails are communicated directly with the mail server and fax numbers and e mail addresses are entered via keypad or a local PC In a future enhancement of this product you will be able to authenticate users obtain e mail address and fax recipient lists from a server and send scanned pages to a server for e mail or storage Easy Configuration The initial setup is done using either the DocuSenderConfig utility This utility can discover any DocuSender on your local network DocuSenderConfig is used for simple standalone configuration of the unit Telnet is also supported which allows configuration in any netw
31. dress 11 22 33 44 You can do all of the DocuSender configurations with either utility This utility does not function over a bridge or VPN link because it uses broadcasts to find DocuSenders The DocuSender can also be configured using Telnet as long as it is on the same virtual network Using Telnet allows you to connect over a bridge or VLAN as long as the port that is configured for Telnet traffic is open To configure using a Telnet client for example HyperTerminal or simply using the Windows Command prompt telnet Copyright O 2008 Ringdale User Manual 62 15730000 Page 15 of 79 VARINGDALE Connecting people and information DocuSender Configuration Utility There is a DocuSenderConfig utility in the DocuSender Software Tools directory of the CDROM You can run this utility from the CDROM or drag it to your PC o x 2 o UO D NOTE The DocuSenderConfig utility will only communicate properly with devices on its local network or on 11 22 33 44 New or units set at the default have names with RDS and the last six digits of the Hardware Address DocuSender Configuration IP Address Hardware Address Configure FADS 577017 11 22 33 44 00 a0 92 57 70 17 DocuSender 1 205 242 238 122 00 a0 92 ac 1d ba Refresh The default IP Address is 11 22 33 44 The initial Device Name of the DocuSender is based on its Hardware Address If it does not see the DocuSender check the connections and power and the
32. e press any of the four buttons or 12 alphanumeric keys 08 0 7 08 P When not in standby mode the DocuSender screen will show the brand and model of scanner that it is connected to and the four menu options Fax E Mail Scan and Options Fingdale DocuSender iocuSender 2 Fujitsu fi 50150 E Mail Scan Options Copyright O 2008 Ringdale User Manual 62 15730000 Page 34 of 79 dale com Oo VARINGDALE Connecting people and information Fax Fax allows you to scan a document from the attached USB scanner and send a fax from the DocuSender If you are using the Flatbed place the document to be faxed on the flatbed now otherwise place the document in the Automatic Document Feeder Press the button on the DocuSender keypad below Fax When you press the Fax key you are presented with the list of Fax Recipients previously configured using the DocuSender Config utility Scroll to the one that you want and press Select Alternatively press Exit and you will be prompted to enter the relevant fax number Select Fas Recipients Pestus Ringdale Sales Fingdale DocuSender iacu Sender 2 Enter Number Enter Using the keypad enter the phone number of the fax machine to send a document to or select Last to bring up the last fax number that was manually entered When that number comes up you can take the lt option to select the previous fax numbers that were manually entered N
33. e de poder o el contacto ha sido da ado u Objectos han ca do o l quido ha sido derramado dentro del aparato o D El aparato ha sido expuesto a la lluvia o El aparato parece no operar normalmente o muestra un cambio en su desempe o o El aparato ha sido tirado o su cubierta ha sido da ada Copyright O 2008 Ringdale User Manual 62 15730000 Page 76 of 79 dale com VARINGDALE Connecting people and information Certification Notice for Equipment Used in Canada The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operation and safety requirements Industry Canada does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized maintenance facility Any repairs or alterations made by the user to this equipment or equipment
34. e fax receiver com Delete Entry dbowler ringdale com Dennis Bowler ringdale com Move Up Move Down Sort Write List to DocuSender Write List to File ped EEA pra EAT Eu E Just click on the Recipient s Name of the entry that you wish to Delete and then click the Delete Entry button zi AN Delete Dennis Bowler ringdale com Are you sure No Move Up Move Down To put the most often used addresses at the top of the list just click on the Recipient s Name of the entry that you wish to move up or down and then click the Move Up or Move Down button Sort Sort does ascending alphabetical sort Useful if you want to use the alphanumeric keypad to jump to entries by start letter Just click on the Recipient s Name of the entry that you wish to move up or down and then click the Move Up or Move Down button Setting a list to the DocuSender and save a backup Once you have created or imported a list click the Write List to DocuSender button to set the list into the DocuSender You should also use the Save List to File function to create a backup on your PC Click the button when your list is correct Copyright 2008 Ringdale User Manual 62 15730000 Page 28 of 79 dale com VARINGDALE Connecting people and information Fax Settings Click on the Fax Settings tab DocuSender Device Configure x General TCP IP E mail Setting
35. ed the Destination E mail address will be sent an e mail with a fax attachment When this occurs the red Transmit LED on the DocuSender will light Depending on the number of pages in the fax and network conditions it could take a few minutes for the e mail to arrive The e mail will have the subject Incoming Fax The e mail will have a message similar to this Ringdale amp DocuSender 102 v1 02 Fax No 512 869 2621 Location Hobbiton Remote Fox ID 512 301 8030 At the bottom of the e mail it should report The Fax Receiver encountered no errors It will have an attachment labeled Fax attachment file name is now a date amp time stamp in the format YYMMDDHHMMSS PPP where YY is the year MM is the month DD is the day of the month HH is the hour MM is the minutes SS the seconds and PPP is the page number Example 060930084211 001 gif 28 6 KB Outlook Express displays the attached GIF in the body of the email however not all e mail utilities are able to display attachments If you cannot see the attachments in your e mail utility then you can open the attachment with any GIF viewer or use the Ringdale FaxViewer utility provided at no charge 12 nt usa fax 1Gringdal Incoming Fax 9 26 2006 11 31 AM From nt usa fax 1 rinadale com To canderson ringdale com Subject Incoming Fax Ringdale ModuLan Fax Receiver MFR 200 v1 03 Fax No 512 288 7210 Location Ringdale Tech Support Remote Fax ID
36. er or e mail address will be displayed on the DocuSender display instead NOTE There is a maximum 10 e mail recipients An error message will appear if attempting to send to more NOTE Incoming calls will not be answered if no destination e mail address es have been configured for incoming faxes Incoming Fax e mail address es E mail address list for incoming faxes maximum 10 entries Incoming fax images will be e mailed to up to 10 recipients Default E MAIL address list List for e mail selection maximum 200 entries When using the E Mail option up to 10 entries may be selected from a list of up to 200 Default SCAN e mail destination E mail list for the Scan option maximum 10 entries When using the Scan option images will be e mailed to up to 10 recipients Default Fax Number list Phone number list maximum 200 entries When using the FAX option the destination phone number may be selected from a list of up to 200 The Default Fax number list is under the Fax Settings tab The DocuSender Configuration Utility allows you to create or import these lists from CSV files NOTE The DocuSender must be on the same subnet as the PC to be able to do time and list settings If you have changed the IP Address but not clicked the button do that first Click on the Set Change List button to modify these lists It will bring up the following window Set Change Incoming Fax e mail address es x Read List from
37. estination Fax settings Fax Reply ID Fax Number Fax Location Company Name Scaling Percentage Answer Delay Signal Transmission Errors Dial 9 before number Pause after dial 9 Default Fax Number list Telnet Telnet Port Session Time out Time and Date Time Zone Offset drop down Daylight Saving Enable Check Time From Device Set Device Time From PC Clock CHARS DEFAULT 16 11 22 33 44 16 255 255 255 0 16 0 0 0 0 16 0 0 0 0 16 0 0 0 0 16 0 0 0 0 16 192 043 244 018 16 000 000 000 000 16 000 000 000 000 58 0 0 0 0 Disabled 4 25 58 58 80 1 fax null 58 fax null 58 Fax This is a button to read edit write lists This is a button to read edit write lists This is a button to read edit write lists 20 Ringdale R Fax 20 lt phone number gt 28 lt location gt 28 lt company gt 3 100 2 Yes No No This is a button to read edit write lists 4 23 2 2 3 0 Off button FORMAT XXX XXX XXXK XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX Xxx Xxx xxx xxx or URL check box 1 9999 name company com password99 name2 company com name company com Any text up to 58 char Ringdale R Fax 512 987 4321 Georgetown Ringdale 10 150 in incs of 5 1 30 check box check box check box 23 0 to 50 minutes 0 to 13 hours check box This button is enabled if time server
38. for a layer 2 address performing the opposite function of an ARP RLE Run Length Encoded is a simple form of compression RLE consists of the process of searching for repeated runs of a single symbol in an input stream and replacing them by a single instance of the symbol and a run count SMTP Simple Mail Transfer Protocol Used for e mail port 25 SMTP gateways provide access to TCP IP e mail services SMTP is an Application layer protocol Subnet Mask A subnet mask allows IP networks to be subdivided for security and performance purposes Telnet The Internet standard protocol for remote login Runs on top of TCP IP Comes with most Operating Systems Timeserver A timeserver is a computer networking device that reads the actual time from a reference clock and distributes this information to its clients using a computer network UDP User Datagram Protocol uses best effort no error correction and simple packets source address destination address length checksum UDP is carried in the Protocol field of IP UT Universal Time This is the time kept on the Greenwich meridian longitude zero five hours ahead of Eastern Standard Time Copyright O 2008 Ringdale User Manual 62 15730000 Page 71 of 79 E o m 2 E UO D VARINGDALE Connecting people and information APPENDIX J Technical Specifications Network 10 100 base Ethernet no PC or server required LAN Connection RJ45 TObaseT
39. g fax reported POOR LINE CONDITION SOLUTION This could mean any of the following The e mail parameters are not entered correctly The e mail is being rejected E mail box too full spam filter parameters Incorrect time settings cause e mail to be rejected as spam Ethernet cable is disconnected There is a poor line condition QUESTION How do reset to the factory default settings Copyright O 2008 Ringdale User Manual 62 15730000 Page 65 of 79 E o m 2 E UO D VARINGDALE Connecting people and information ANSWER Unplug the power press the reset button plugging the power back in while holding reset for 25 seconds or until the ACT light blinks PROBLEM My virus checker sees the e mail attachment as a virus SOLUTION 1 Make sure that the timeserver is picking up the correct time amp date 2 If your sending account name is the same as the account you are sending to i e the From field is the same as the To field it could cause this This is one characteristic of some fraudulent e mail headers To see if this is the cause send an e mail from your PC to yourself with an attachment PROBLEM enabled the DHCP setting but do not know what address was used SOLUTION After the IP address is assigned ping the address or range of addresses that it could have Then within 5 minutes use the ARP A command to see the IP Addresses assigned in that range Look for IP Address assigned to the Phy
40. he free DocuSender Config utility Telnet can be used for most miner changes This is useful when the installation is on the opposite side of a bridge or VPN Copyright O 2008 Ringdale User Manual 62 15730000 Page 6 of 79 VARINGDALE Connecting people and information Components dale com The DocuSender is composed of multiple components the DocuSender itself and the LCD Keypad r e Y pp ER i LAN 4 4 4 Oo Docusender Fax Line guts NOTE Grayed out items are future enhancements Authentication by any of the Ringdale Biometric PIN card and keypad devices will be possible Simple authentication may be for user identification purposes only for example a 2 or 3 digit ID number entered on the Display keypad More secure authentication may make use of fingerprint readers or proximity cards The DocuSender will be able to obtain e mail address lists and fax recipient lists from a DocuSender Server Scanned pages may be sent to the DocuSender Server for storage or e mailing Contact Sales at toll free 888 288 9080 or Sales Ringdale com for more information Copyright O 2008 Ringdale User Manual 62 15730000 Page 7 of 79 E o m 2 E UO D VARINGDALE Connecting people and information Part Numbers ModuLAN DocuSender including LCD Keypad Display 00 18 2573 1100 USA Version ModuLAN DocuSender without accessories 00 18 0573 0000 This is for spares only USB Display Term
41. icrosoft Paint OK all that and then when you double click on a GIF Microsoft Paint will open PROBLEM My faxes are being trapped as spam by the e mail spam filter CAUSE Without a timeserver the timestamp will be incorrect and your spam filter may trap the e mail SOLUTION Make certain that the timeserver IP address is correct Provide alternatives timeserver IP addresses in case the primary is down Copyright O 2008 Ringdale User Manual 62 15730000 Page 68 of 79 dale com VARINGDALE Connecting people and information APPENDIX H Upgrade Procedure If you need a different language or different image type you may need to change the code in your DocuSender You will find the necessary tools to do this on the DocuSender CDROM This is the procedure to follow 1 In the Upgrade tools folder you will find FirmwareUploader OO exe It is a standalone utility that will upgrade the code It only needs the IP Address of the Proxy Router and the location of the download code You can download it to a folder or your desktop or run it directly from the CDROM Just double click it to run it Contact Technical Support regarding other versions 2 To upgrade the firmware just double click on the FirmwareUploader100 link and it will bring up a little window that just asks for the IP Address of the DocuSender and Firmware location of the code 3 After putting the IP Address of the unit in you can click on the Browse button to
42. inal and Numeric Keypad by itself 00 19 0579 0000 NOTE The DocuSender only supports one LCD Keypad Display This is for spares only ModuLAN DocuSender User Manual 62 15730000 ModuLAN DocuSender Quick Install Guide 62 15730001 USB Flash Drive 86 00000100 Requirements AC power outlet within 10 feet Telephone wall jack and cable to reach the DocuSender An RJ45 Ethernet cable for the connection from the DocuSender to an Ethernet hub or switch connection that will connect to the mail server Important Information The device is designed to operate in a typical office environment Choose a location that is v Well ventilated Y Away from sources of heat including direct sunlight Y Away from sources of vibration or physical shock Y solated from strong electromagnetic fields produced by electrical devices Y Provided with a properly grounded wall outlet WARNING NOTES Do not attempt to modify or use the supplied AC power cord if it is not the exact type required Whenever the chassis cover is to be removed ensure that the system is disconnected from its power source and from all telecommunications links networks or modem lines Do not operate the system with the cover removed Initial List of Supported Scanners Visioneer 9750 PDF 9650 and 9450 Visioneer Patriot series 780 680 470 and 430 Xerox Documate series 632 520 272 and 152 Fujitsu fi 5015C fi 5220C HP Scanjet 8270 VVVVV NOTE The scanners supported
43. ing people and information To use the FaxViewer 1 Open the FaxViewer utility c Untitled Ringdale FaxViewer Be x File Image Page Edit View Options Help OSHS s veg o z 2 o UO D 2 When you get e mail with multiple GIF files open the e mail in a separate window amp Incoming Fax Ele gdt Yew Tools Message Help f S 0 amp X Reply Reply Al Forwerd Print Delete From FaxReceiver Date Wednesday January 24 2007 9 38 AM To candersonibringdale com Subject Incoming Fax Attach 53 006 gif 47 1 KB O9 giF 25 0 KB Ringdale amp ModuLan FaxReceiver MFR 200 vc9 50 Fax No 101 Location Technical Support office Remote Fax ID 512 301 8000 Date Received Wed 24 Jan 2007 09 38 59 LA 3 Click in the attach block Then do a Ctrl A or select the Edit menu and do a Select All then drag and drop the images anywhere on the FaxViewer application Untitled Ringdale FaxViewer ici Es File Image Page Edit View Options Help jBpaue sesetsms sent by Cliff Anderson 512 301 8000 1 24 2007 10 0 4 If the last page is showing but the Page shows 1 then you need to reverse the page order To do this click on Image Page then Page Order and then Reverse Image Order Copyright O 2008 Ringdale User Manual 62 15730000 Page 49 of 79 VARINGDALE Connecting people and information dale com 5 As so
44. ingdale User Manual 62 15730000 Page 62 of 79 E o m 2 E UO D VARINGDALE Connecting people and information APPENDIX F USB Flash Memory If you use a USB Flash Memory the DocuSender can process faxes and e mails more efficiently Simply plug the Ringdale supplied USB Flash Memory in one of the available slots and it will be detected and utilized When a Fax is transmitted the USB Flash Memory will be utilized to hold and store the outgoing image until the Fax is received in its entirety You will be able to see the lights on the USB Flash Memory blink during the process NOTES 1 Do not remove the USB Flash Memory when its light is flashing If you need to unplug the USB Flash Memory for any reason first make certain that the memory s light is constant and not flashing 2 For reliable error free operation use only USB memory supplied by Ringdale USB Flash Drive part number is 86 000001 00 Copyright O 2008 Ringdale User Manual 62 15730000 Page 63 of 79 E o e 2 E UO o VARINGDALE Connecting people and information APPENDIX G Troubleshooting PROBLEM ADF on the scanner seems to skew the last 2 or 3 of a page causing that part of the scanned image to be slightly bent CAUSE This is not a DocuSender problem the rollers of the scanner s ADF need to be cleaned or adjusted SOLUTION If a document is such that this skewing of the scanned image cannot be tolerated the AD
45. international standards for telecommunications equipment See ITU below CRAM MD5 is a Challenge Response Authentication Mechanism hence CRAM defined in RFC 2195 based on the HMAC MD5 MAC algorithm CSV comma separated values another name for the comma delimited format of data representation DHCP Dynamic Host Configuration Protocol is a client server networking protocol that provides a mechanism for allocation of IP addresses to client hosts A DHCP server also provides configuration parameters specific to the DHCP client host requesting generally information required by the client host to participate on an IP network GIF Graphics Interchange Format the acronym s officially pronounced JIF is a very efficient and still quite popular picture format They are small and display on all current graphical browsers without needing a special plug in or taking up much CPU time GMT Greenwich Meridian Time or Greenwich Mean Time is the same as Universal Time Halftone The reprographic technique that simulates continuous tone imagery through the use of equally spaced dots of varying size ICMP Internet Control Message Protocol The Internet Control Message Protocol ICMP provides end to end control messages at the Network layer The ping utility uses ICMP for echo and echo reply messages whereas IRDP uses ICMP to generate advertisements for router IP addresses for locally connected workstations ISP Internet Service Pro
46. ist could then be used for other DocuSenders as well Creating an entry using the Add Entry function Click the Add Entry button to bring up the Add an Entry window x Recipient s N ame I E mail Address cP Cancel Copyright 2008 Ringdale User Manual 62 15730000 Page 26 of 79 E o m 2 E UO D VARINGDALE Connecting people and information Valid characters for a DocuSender e mail address 0 9 A Z upper or lower case I 96 amp 2 Q N 10 Valid characters for a DocuSender phone number 0 9 space NOTE These characters can be entered but he DocuSender will ignore them and these characters will be dropped when performing the Sent Save or Read functions Click the button when complete Editing an entry using the Edit Entry function Just click on the Recipient s Name of the entry that you wish to change This will turn that entry blue Click on the button and the Add an Entry window comes back up allowing you to change it Copyright O 2008 Ringdale User Manual 62 15730000 Page 27 of 79 dale com D E i VARINGDALE Connecting people and information Deleting an entry using the Delete Entry function Set Change Default E MAIL address list xi Read List from DocuSender Read List from File Add Entry Cliff Anderson canderson ringdale com Bjorn Luizer bluizer nextus com Edit Entry Doc Sender dsender ringdale com Fred Ax
47. it Enter About To get information about your DocuSender select About It will tell you the board version the serial number based on the MAC address and the Firmware version Copyright 2008 Ringdale User Manual 62 15730000 Page 45 of 79 RINGDALE Connecting people and information About Cocy Sender 1573 s n 57 7 017 E o Me 2 E UO Oo Firmware v1 00 j Copyright O 2008 Ringdale User Manual 62 15730000 Page 46 of 79 dale com D VARINGDALE Connecting people and information The Fax Receiving Process A fax is received a connection with the mail server is established the fax is decoded and sent to the mail server as a GIF file for each page embedded in the e mail If you are a private individual use your e mail account and password as you use for your existing mail client on your computer this is all you need If you are a corporate user we recommend that you set up a dedicated e mail account for the DocuSender i e fax mydomain com and then copy the people to be informed of incoming faxes from this account This allows you to keep a copy of every received fax in this account for recording purposes It is up to you if you want to give each DocuSender its own mail account or if you want to use the Location Name to distinguish which device actually received the fax Receiving a Fax The DocuSender is a silent operation device Connect the DocuSender to a fax line When a fax is receiv
48. l report E Finadale DocuSender Docusender 2 Warming Up Warming Up 29 28 unless the unit is already warmed up Copyright O 2008 Ringdale User Manual 62 15730000 Page 40 of 79 i RINGDALE Connecting people and information E Ringdale DocuSender D iocuSender 2 o m S E 7 D E Awaiting page in ADF unless Flatbed was selected Ej Finodale DocuSender Docusender 2 Calibrating Scanner Enter Calibrating E Rinadale DocuSender DiacuSender 2 Scanning Page 1 Enter Scanning Page x E Ringdale DocuSender DocuSender 2 Sending e mail HN Enter Sending e mail NOTE If the scanner has a Send To or E Mail button you can use it to start the process Copyright O 2008 Ringdale User Manual 62 15730000 Page 41 of 79 o m S E 5 D E VARINGDALE Connecting people and information Scan Scan is essentially an e mail self function SCAN will send to all e mail addresses in the Default SCAN e mail destination list Press the button below Scan or the Scan button on the scanner and it will report E Ringdale DocuSender iocuSender 2 Cancel Enter Warming Up 29 28 unless the unit is already warmed up E Ringdale DocuSender iacuSender 2 Awaiting page in ADF Cancel Awaiting page in ADF unless Flatbed was selected Ej Finodale DocuSender Docusender 2 Calibrating Scanner Enter Calibrating Scan
49. lserver SMTP address The Mail Server SMTP Address can be entered either as a URL for example smtp server austin rr com or an IP Address Using the URL is recommended if you may be changing ISP s but you have your own mail server Mailserver SMTP IP port The default is 25 This is most common Other common ports used are 26 and 2525 Mailserver login name Often this is an e mail address When a fax is received in the e mail box it will come from this user Max 58 characters Mailserver login password This is the password for the above e mail account There is a maximum of 58 characters NOTE passwords are case sensitive NOTE If you enter the wrong login or password it will still login non authenticated The functionality available to a non authenticated login depends entirely on the way the mailserver is set up Some mailservers for example will accept e mails to local addresses but not to foreign addresses Some mailservers will not allow anything to be sent and some will allow everything to be sent Destination E mail address This is where the e mail will be sent This can be the same as item 2 or it may be an alias set up to forward to multiple users Max 203 characters Reply e mail Address If the person who receives the fax does a reply it will go to this address Reply Name This is the name that shows in the e mail header when you receive a fax R Press R when you have the Unit E mail settings c
50. n click on the button If changes were made using Telnet you should click on the button If you have connected the DocuSender since starting DocuSender utility use the button to discover it Double click on the Device Name to configure it If a password has been configured you will get the following panel x Device Name Docus ender 1 This device is protected by a password Enter Password Press Enter key to complete E nter Cancel Copyright 2008 Ringdale User Manual 62 15730000 Page 16 of 79 VARINGDALE Connecting people and information DocuSender Device Configure x General TCPAP E mail Settings Fax Settings Telnet Time and Date o x 2 o UO D Device Name Hardware f 573 DocuSender Firmware IL 00h Password Not Active New Password The default Device Name is derived from the DocuSender s Hardware Address You can change it to something that will better identify it for you if you have multiple DocuSenders The Hardware description and Firmware revision is provided for technical support If you click on the button it will save the parameters and exit the Properties window for that IP Address Copyright O 2008 Ringdale User Manual 62 15730000 Page 17 of 79 VARINGDALE TCP IP Settings Connecting people and information Click on the TCP IP tab DocuSender Device Configure x General TCP IP E mail Settings Fax Settings Telnet Time and Date Device
51. ncrease the size of the graphical image by a percentage 10 150 in increments of 5 The quality will be best if left at 10096 Copyright O 2008 Ringdale User Manual 62 15730000 Page 29 of 79 VARINGDALE Connecting people and information Answer Delay This specifies the number of rings before the DocuSender answers the call This would be used if you have the DocuSender daisy chained with a regular phone that you answer first Maximum is 30 rings dale com Dial 9 before number Place a check if you need to dial a 9 to get an outside line Pause after dial 9 If there should be a pause to wait for a dial tone place a check here Signal Transmission Errors This is a diagnostic tool that will let you know if you are experiencing phone line problems Many of these errors will not occur to a degree that will result in a complete failure Default Fax Number list Click on the Set Change List button to modify this list See the previous section for more details Copyright 2008 Ringdale User Manual 62 15730000 Page 30 of 79 VARINGDALE Connecting people and information Telnet Settings dale com Click on the Telnet tab DocuSender Device Configure i x General TCP IP E mail Settings Fax Settings Telnet Time and Date Device Name DocuSender 2 o Telnet Port 23 1 9999 Session Time out 2 0 50 Telnet port This enables an Administrator to set the tel
52. ne eere 79 Copyright O 2008 Ringdale User Manual 62 15730000 Page 3 of 79 dale com VARINGDALE Connecting people and information Version 1 0 March 2008 Copyright Copyright 2008 O Ringdale Inc All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or any computer language in any form or by any third party without prior permission of Ringdale Inc Disclaimer Ringdale Inc reserves the right to revise this publication and to make changes from time to time to the contents hereof without obligation to notify any person or organization of such revision or changes Ringdale Inc has endeavored to ensure that the information in this publication is correct but will not accept liability for any error or omission Trademarks All trademarks are hereby acknowledged Versions This manual is for DocuSenders with code version V1 00s or higher The DocuSenderConfig utility should be version V1 02 or higher and the FaxViewer version 1 08 or higher Copyright O 2008 Ringdale User Manual 62 15730000 Page 4 of 79 dale com VARINGDALE Connecting people and information Introduction The Ringdale ModuLAN DocuSender is designed to receive scanned documents and either fax them send them to an e mail list for distribution or send them to the user s e mail as a scanned image The Ringdale ModuLAN DocuSender is also
53. ner Copyright O 2008 Ringdale User Manual 62 15730000 Page 42 of 79 i RINGDALE Connecting people and information E Ringdale DocuSender Docusender 2 Scanning Page 1 o m S E 5 D E Enter Scanning Page E Ringdale DocuSender iocuSender 2 Sending e mail Sending e mail Copyright 2008 Ringdale User Manual 62 15730000 Page 43 of 79 dale com Oo VARINGDALE Connecting people and information Options Pressing this button will give you the following options Scan Size Paper Source Image Type and About Scanner Settings Scan Size To change the required Scan Size use the arrow to highlight Scan Size and press Select Use the arrow to highlight Letter A4 Legal A5 A6 B5 6x4 in or 4x6 in Press Select Image Type B amp W Line Art Halftone 1 5 offer different halftone patterns NOTE Halftone 5 is not supported on all scanners Halftones allow color or greyscale images to be represented in black and white by using varying size dots An example is a photograph reproduced in a newspaper Different halftone methods produce different qualities it depends on what is being scanned user preferences and the scanner s capabilities Halftone images are slower to transmit because they will not compress efficiently However there are times when the original copy dictates that a halftone should be used The B amp W setting in the DocuSender should be u
54. net 205 242 238 125 Welcome to ITC DocuSender Telnet configuration Uersion 8 99k Date 12 06 07 Setup IP Setup SMTP Mailserver Setup Fax Reboot after quitting lt Disabled gt Change Telnet port 235 Change Telnet session time out 2 mins gt Change Telnet password Quit Enter item NOTE Unlike all of the other setup parameters IP addresses do not take effect immediately because a change to those would cut off the telnet session You can use the Reboot after quitting to enable the IP addresses without disconnecting power To enable IP Addresses save each setting In the initial menu set Reboot after quitting to Enabled Use Q to quit and select Y to the question Do you want to save your changes before quitting Y N Copyright O 2008 Ringdale User Manual 62 15730000 Page 56 of 79 dale com Oo VARINGDALE Connecting people and information Unit E mail Settings Enter a 2 to setup the SMTP Mailserver CMD EXE telnet 205 242 238 125 Enter item Mailserver SMTP address Mailserver SMTP IP port Mailserver login name Mailserver login password Destination email address canderson ringdale com can Reply email address canderson ringdale com Reply Name Docusender Return to previous menu Enter item Your e mail service administrator should provide the information for items 1 5 In some cases the Mailserver login name and Destination E mail address will often be the same e mail address Mai
55. net port number for the DocuSender to a port that the company does not block e g port 80 or even port 25 That means that you will be able to telnet into the DocuSender from your desk send a fax to the unit also from your desk and figure out what is going wrong If you change the TELNET port number and don t reboot the new number takes effect on the second new telnet session l e open telnet on default port 23 Change to port 1234 and do a quit save Open another telnet session still on port 23 and quit All following telnet sessions must be on port 1234 Session Time out This option allows you to keep your telnet session active longer if you have a lot of interruptions while configuring the DocuSender If you specify zero as the Telnet session time out the session will never time out Copyright O 2008 Ringdale User Manual 62 15730000 Page 31 of 79 VARINGDALE Connecting people and information Time and Date Settings Click on the Time and Date tab DocuSender Device Configure x General TCP IP E mail Settings Fax Settings Telnet Time and Date Device Name DocuSender 2 Time Server IP 1 ooo Time Server IP 2 ooo ittt tt Time Server IP 3 ooo Time Zone Offset font Daylight Savings Enable I esl abe Wed 9 Jan 2008 10 41 03 0000 Set Device Time From PC Clock o x 2 o UO D Time Server IP 1 2 amp 3 These are set in the TCP IP settings tab Time Zone
56. ng If the phone number is busy it will report Number Is Busy Aborting If the phone number does not answer it will report No Answer From Number Aborting Cancel The Cancel button may be pressed to abort a scan to e mail or fax job If a page is scanning the DocuSender will complete the scan before aborting If a page is being sent to e mail and the cancel is selected it will be cut short The recipient is likely to get a partial page image If a fax page is being transmitted it will be cut short The recipient is likely to get a partial page image If a fax job is cancelled there will be no transmission report unless at least one whole page was transmitted Then the transmission report will have Reason Transmission Cancelled Copyright O 2008 Ringdale User Manual 62 15730000 Page 38 of 79 dale com Oo VARINGDALE Connecting people and information E Mail E Mail sends a scanned image to an e mail server Press the button below E Mail it will come up with a menu to select E Mail Recipients previously configured using the DocuSender Config utility Tag the E Mail Recipients that you want to e mail to by pressing Select and press Exit Alternatively if no selections have been made when you press Exit you will be prompted to enter an e mail address manually Select E Mail Recipients Using the arrow keys to highlight the recipient or Select All and then press the button below Select It will
57. ny parameters until you are on the same subnet If you use DHCP or RARP you must figure out what IP address it obtained Methods for doing this are covered in the troubleshooting section Timeserver 1 2 3 address 192 043 244 018 The 192 043 244 018 address is the timeserver at NCAR You can change this to a preferred timeserver and add two more timeservers Without a timeserver the timestamp will be incorrect and your spam filter may trap the e mail Copyright O 2008 Ringdale User Manual 62 15730000 Page 55 of 79 dale com Oo VARINGDALE Connecting people and information TIME SERVER NOTES All Internet timeservers send the time in Universal Time In order to set the time stamps correctly you must adjust your Time Zone Offset under the Fax Settings tab There is a list of public timeservers at this location http H nist gov service time servers html In some cases local time servers will be set to local time In these cases the Time Zone Offset will be set to GMT There are 3 protocols dealing with time NTP port 123 Time port 37 and Daytime port 13 The time setting is only cleared when power is lost If the DocuSender does not reach a timeserver it will maintain the setting from the last time check until power is recycled Once the DocuSender gets the time it does not clear on a reset of defaults R Press R when the Unit IP settings are all configured to return to the top menu c CMD EXE tel
58. of 79 VARINGDALE Connecting people and information Installation The illustration shows the setup of the connections Connections E o m 2 o UO o The order in which you power up or make the initial connections is not critical DocuSender ModuLAN and LCD Keypad Display connections Plug the PCMCIA modem card into the top slot Plug the PCMCIA to RJ11 cable into the PCMCIA card Plug the RJ11 end of the PCMCIA to RJ11 cable into the fax line s telephone wall jack Alternatively you may plug the DocuSender into a phone splitter Copyright 2008 Ringdale User Manual 62 15730000 Page 10 of 79 dale com VARINGDALE Connecting people and information Typical installation replacing a fax machine 2 wire 4 contacts 10 or 100 base Tx phone wall receptacle Ethernet wall receptacle to Wall Power Socket Insert your Ethernet RJ45 connection into the LAN jack NOTE If you do not have your Ethernet connection plugged in there will be no lights on power up Connect the DocuSender to your network per the instructions in the previous section Its Default IP address is 11 22 33 44 Plug the power pack into the wall socket Plug the power pack into the front of the DocuSender If you have a network connection you should have an RX Receive LED lit and a blinking LK Link LED The ACT LED will blink momentarily The DocuSender Keypad Display receives power from the DocuSender ModuLAN and will ha
59. oid the user s authority to operate the equipment Copyright O 2008 Ringdale User Manual 62 15730000 Page 74 of 79 ring E O e 2 E 3 VARINGDALE Connecting people and information Normas Oficiales Mexicanas NOM Electrical Safety Statement Instrucciones De Seguridad Todas las instrucciones de seguridad y operaci n deber n ser le das antes de que el aparato el ctrico sea operado Las instrucciones de seguridad y operaci n deber n ser guardadas para referencia futura Todas las advertencias en el aparato el ctrico y en sus instrucciones de operaci n deben ser respetadas Todas las instrucciones de operaci n y uso deben ser seguidas El aparato el ctrico no deber ser usado cerca del agua por ejemplo cerca de la tina de ba o lavabo s tano mojado o cerca de una alberca etc El aparato el ctrico debe ser usado nicamente con carritos o pedestales que sean recomendados por el fabricante El aparato el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante Servicio El usuario no debe intentar dar servicio al equipo el ctrico m s all a lo descrito en las instrucciones de operaci n Todo otro servicio deber ser referido a personal de servicio calificado El aparato el ctrico debe ser situado de tal manera que su posici n no interfiera su uso La colocaci n del aparato el ctrico sobre una cama sof alfombra o superficie similar
60. on as the fax starts to come in the DocuSender needs to set up and send the GIF header which has the values for the size of the canvas At that stage however it only knows the width of the incoming fax There is no way to know how long it is going to be So the length is set to a fixed value that corresponds to the longest sheet of standard paper it can expect to be sent by a fax machine The FaxViewer software has an option under the Options tab Force Background to white This will eliminate the black bar 6 All pages can be printed immediately by selecting File Print The print will be formatted to print on standard 8 Y by 11 inch paper 7 You can save all of the images as a single RFX file by selecting File Save As This will let you name and save the RFX in any folder Copyright O 2008 Ringdale User Manual 62 15730000 Page 50 of 79 S o E 5 D VARINGDALE Connecting people and information APPENDIX B DocuSender Config Utility Menu Map MENU ITEM TCP IP P address Subnet Mask Server IP Address Default Gateway address DNS Address 1 DNS Address 2 Timeserver 1 address Timeserver 2 address Timeserver 3 address Mailserver SMTP address DHCP RARP E mail Settings Mailserver SMTP IP port Mailserver Login Name Mailserver Login Password Destination E mail Address Reply E mail Address Reply Name E mail destination for Incoming Faxes Default E Mail address list Default SCAN e mail d
61. onfigured Copyright O 2008 Ringdale User Manual 62 15730000 Page 57 of 79 dale com i VARINGDALE Connecting people and information Unit Fax Settings Enter a 3 to setup the Fax parameters CMD EXE telnet 205 242 238 88 Enter item 3 Unit Fax settings Fax reply I D Ringdale lt R gt Fax Fax number lt telephone number gt Fax location lt location gt Company name lt company gt Scaling percentage 166 Number of rings before answer Signal Transmission Errors Time zone offset Daylight saving Return to previous menu Enter item Fax reply I D This is sent to the Sending Fax 20 characters This is usually displayed on the display of the sending fax after establishing contact or recorded in its log print out It is not mandatory to have an ID If it is not set the DocuSender will send an ID of 20 spaces to the distant fax Fax number This is the telephone number of the DocuSender Optional Max 20 characters Fax Location This can identify the specific location of the phone line in the building or the city that the DocuSender is located in Optional Max 28 characters Company Name This is the company that is the proud owner of the DocuSender Optional Max 28 characters Scaling Percentage This allows you to reduce or increase the size of the graphical image by a percentage 10 150 in increments of 5 Number of rings before answer This specifies the number of rings before the
62. opyright O 2008 Ringdale User Manual 62 15730000 Page 36 of 79 VARINGDALE Connecting people and information E Ringdale DocuSender iocuSender 2 o m S E 5 D E Awaiting page in ADF Enter Next it will report Awaiting page in ADF unless Flatbed was selected in which case it will start the scan If you are using the Automatic Document Feeder and have not already done so place the document to be faxed on the document feeder now E Ringdale DocuSender DocuSender 2 Scanning Page 1 Once the scanner starts scanning the document the DocuSender will report Scanning Dialing Connecting E Finadale DocuSender D iocuSender 2 Sending Fax Page 1 Enter Sending fax page Copyright 2008 Ringdale User Manual 62 15730000 Page 37 of 79 dale com VARINGDALE Connecting people and information After the fax is successfully sent an e mail titled Fax Transmission Report will be sent to the E mail destination for Incoming Faxes Ringdale amp DocuSender DocuSender 2 Location Main Office Fax No 512 869 2621 Time Sent Tue 26 Feb 2008 16 24 47 Sent To 8692621 Remote Fax ID Ringdale R Fax pages were sent successfully There were no errors detected After the fax is sent it will go back to the initial screen identifying the scanner ERROR MESSAGES If the phone line is not connected it will report No Dial Tone Aborti
63. ork environment like Windows Unix or Apple Any Workstation or PC with Telnet capabilities and access to the network can be used to configure the unit This function will also work if the DocuSender is connected through a bridge or VLAN Features External voltage power supply 90 264 VAC 47 63 Hz Remote management from any PC Retains its setup in Flash memory Powers up in less than 20 seconds Three login types CRAM MD5 LOGIN AUTH LOGIN and non authenticated Copyright O 2008 Ringdale User Manual 62 15730000 Page 5 of 79 E o m 2 E UO D VARINGDALE Connecting people and information System Architecture Ethernet The DocuSender connects directly to an Ethernet 10 100baseTx network via fixed IP Address DHCP or RARP Fax The DocuSender uses a PCMCIA Fax Modem card to connect to the Fax Line this allows the DocuSender to be used in any country in the world for which there is a PCMCIA fax modem card available that fulfills the local standards Before operating the device a number of parameters have to be set up in the DocuSender to allow log on to your company or Internet provider s mail server 3 different login types CRAM MD5 LOGIN AUTH 2 LOGIN and non authenticated lt will try CRAM MDS first If that fails it falls back to insecure authentication same as Outlook Express uses and it will fall back further to non authenticated login if that fails Setup Standalone setup is achieved using t
64. puede bloquea la ventilaci n no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilaci n El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor El aparato el ctrico deber ser connectado a una fuente de poder s lo del tipo descrito en el instructivo de operaci n o como se indique en el aparato Precauci n debe ser tomada de tal manera que la tierra fisica y la polarizaci n del equipo no sea eliminada Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos poniendo particular atenci n a los contactos y recept culos donde salen del aparato El equipo el ctrico debe ser limpiado nicamente de acuerdo a las recomendaciones del fabricante En caso de existir una antena externa deber ser localizada lejos de las lineas de energia El cable de corriente deber ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilaci n Copyright O 2008 Ringdale User Manual 62 15730000 Page 75 of 79 VARINGDALE Connecting people and information Servicio por personal calificado deber ser provisto cuando dale com El cabl
65. put an next to the user s to send e mail to Alternatively you can select the Exit option to enter the email address manually or select Last to bring up the last email address that was manually entered When the e mail address sent to comes up you can take the lt option to select the previous e mail addresses manually entered Fingdale DocuSender DacySender 2 Enter E Mlail NOTE Some scanners have an E mail or Send To buttons on the scanners themselves Where they exist they are controlled by the DocuSender in most cases Copyright 2008 Ringdale User Manual 62 15730000 Page 39 of 79 E VARINGDALE E JALI v onnecting people and information a Entering E Mail addresses manually E If you press Exit without pressing Select it will bring up a screen to use the keypad for alphanumeric du character entry The method is similar to entering text messages on your mobile phone This table shows the characters that may be obtained from each of the keypad buttons a d b e c f 1 2 3 g i m h k n i l o 4 5 6 p t w q U x r v y s 8 z 7 9 B space 5 0 Alphanumeric keys can be used to move the cursor to alphabetically relevant options during e mail address select e g Pressing the 5 key JKL will move the cursor to the first e mail identity starting with the letter J and pressing it again will move to the Ks etc Press Exit when it is correct and it wil
66. s Fax Settings Telnet Time and Date Device Name DocuSender 2 Fax Reply ID Rinadale DocuSender Fax Number telephone number Fax Location Klcaio Company Name acompa ss s S Scaling Percentage 100 v Dial 9 before number J ce d fi Pause after dial JE Signal Transmission Errors M Default Fax Number list Set Change List Fax Reply 1 D This is sent to the Sending Fax 20 characters This is usually displayed on the display of the sending fax after establishing contact or recorded in its log print out It is not mandatory to have an ID lf it is not set the DocuSender will send an ID of 20 spaces to the distant fax Fax Number Optional This is the telephone number of the DocuSender Max 20 characters Fax Location Optional This can identify the specific location of the phone line in the building or the city that the DocuSender is located in Max 28 characters Company Name This is the company that is the proud owner of the DocuSender Optional Max 28 characters Scaling Percentage Viewing a GIF is affected by your PC s pixel settings When a GIF is created the receiving PC s parameters are not known This can cause an image to be too large or too small This is option is not necessary if you use the Ringdale FaxViewer utility The FaxViewer software will automatically size the GIF to the size that you last set it to If you are not using the FaxViewer this option allows you to reduce or i
67. s are set to 0 0 0 0 For DocuSender enter each address on a separate line using Ctrl Enter Copyright O 2008 Ringdale User Manual 62 15730000 Page 51 of 79 E o x 2 o UO D VARINGDALE Connecting people and information APPENDIX C Telnet Configuration Once you have configured the initial IP address or set your PC to the same network as the DocuSender you can use Telnet to configure the parameters Benefits of using Telnet 1 You can use HyperTerminal or any other telnet utility to perform the setup procedures 2 The DocuSender does not have to be on the same physical network as long as you have a virtual connection to the network that it is attached to This guide covers using the telnet utility that comes with Windows e Programs 4 Documents id Eh Settings b Gg Search gt gH Help ym Run Cy Shut Down Click on the Windows button in the lower left and select Run Run 00204 Type the name of a program Folder document or Internet resource and Windows will open it For you Open Cancel Browse Type in CMD and press the Enter key This will take you to the command prompt shown below Copyright 2008 Ringdale User Manual 62 15730000 Page 52 of 79 VARINGDALE Connecting people and information Microsoft Windows 2000 Version 5 00 2195 lt C gt Copyright 1985 2088 Microsoft Corp C WINNT system32 gt telnet 11 22 33 44 Type in telnet xxx
68. sed when you are scanning pages with text or diagrams If a picture or photograph needs to be scanned then one of the Halftone options will need to be selected But since there can be substantial differences between one scanner model and another in the way they handle Halftones some trial and error is required to find the optimum Halftone setting in the DocuSender Halftone 1 through 5 Even different pictures or photographs may require a different Halftone selection in order to achieve the optimum results so again some trial and error may be required To change the Image Type use the arrow to highlight Image Type and press Select Use the arrow to highlight B amp W Halftone 1 Halftone 2 Halftone 3 Halftone 4 or Halftone 5 Press Select Copyright O 2008 Ringdale User Manual 62 15730000 Page 44 of 79 VARINGDALE Connecting people and information dale com Scanner Settings T a Source Oo Abot Paper Source To change the Paper Source use the arrow to highlight Paper Source and press Select Use the arrow to highlight ADF or Flatbed Press Select Set Defaults This will store the current Scan Size Image Type and Paper Source settings to flash These will be assumed after a power cycle or a USB re plug of the scanner This is useful for example where the default paper size is A4 It will report Writing Flash Please Wait E Ringdale DocuSender iocuSender 2 Writing Flash Please wa
69. sical Address that has the last six digits matching the DocuSender s serial number Example C WINNT system32 7 arp a Interface 11 22 33 99 on Interface Ox1000003 Internet Address Physical Address Type 192 168 10 1 00 A0 92 bb 23 20 dynamic 192 168 10 23 00 A0 92 65 ec cA dynamic 192 168 10 36 00 A0 92 6d 7d 53 dynamic 192 168 10 165 00 A0 92 83 8b Oc dynamic If the DocuSender s serial number is 838BOC then the IP Address is 192 168 10 165 PROBLEM have a fax machine used for outgoing faxes connected to a phone splitter with the DocuSender When try to send a fax it does not dial SOLUTION The DocuSender should not affect the operation of an outgoing fax on the same line Ensure that the outgoing fax machine is set up for tone dialing and not pulse dialing Pulse dialing causes voltage spikes on the line that can be mistaken for an incoming ring and the DocuSender will attempt to answer If there is no incoming fax and tone dialing is used the DocuSender should not have any effect at all on the operation of the sending fax machine Another potential problem is that if someone tries to send an outgoing fax whilst a fax is being received it will mess up the reception PROBLEM have a fax machine used for outgoing faxes connected to a phone splitter with the DocuSender When a fax comes in the outgoing fax machine answers the call first SOLUTION You will need to disable the sending fax s auto answer otherwise it will a
70. sort If you press and hold the reset button on power up for twenty five seconds or until the ACT LED blinks the DocuSender will clear any surplus information it is holding and revert to the factory default settings It will also clear the e mail and fax number lists NOTE If you reset the defaults it will be necessary to telnet into 11 22 33 44 and reconfigure all of the parameters NOTE When the Keypad Display is powered up without being configured by the USB host it will show Diagnostic Mode RAM Good See Keypad Display Configuration the Appendix for more information NOTE If you plug it into a PC s USB port the unit will eventually bring up internal diagnostics Copyright O 2008 Ringdale User Manual 62 15730000 Page 12 of 79 dale com Oo VARINGDALE Connecting people and information LCD Display Menus On power up the Initializing screen comes up V ARINGDALE Connecting people and information Initializing NOTE It will take about 20 seconds for the DocuSender to be ready to accept keypad input or be seen by the DocuSender Config utility Next the Ringdale DocuSender logo will be displayed This indicates that the DocuSender and Keypad Display are communicating properly and it can be configured using the DocuSender Config utility If there is no scanner it will report No Scanner Detected E Finadale DocuSender iocuSender 2 Mo Scanner Detected E Mail Scan
71. t 2008 Ringdale User Manual 62 15730000 VARINGDALE Connecting people and information FORMAT 2 3 toggle 23 0 to 50 minutes XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX toggle XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX Xxx xxx xxx xxx or URL 3343 43 name company com password99 name2 company com name company com Any text up to 58 char Ringdale R Fax 512 987 4321 Georgetown Ringdale 10 150 in incs of 5 1 30 Toggle 0 to 13 hours Toggle Page 61 of 79 S o E 5 D VARINGDALE Connecting people and information APPENDIX E Keypad Display Configuration You may wish to change the brightness settings on the keypad display To do this you must power the keypad display without using the DocuSender USB Host for example by plugging it into a PC or by powering up the DocuSender with the reset button held in for 25 seconds or until the ACT light flashes When the Keypad display is powered up without being configured by the DocuSender USB host it will show Diagnostic Mode RAM Good Diagnostic Mode RAM Good Dt i If you press the leftmost button it will brighten the screen Pressing the rightmost button will dim the screen Other diagnostic functions for the keypad display are covered in the manual titled USB LCD Display With_16TouchButtons_Functional_Operation doc on the CDROM Copyright O 2008 R
72. t session time out the session will never time out Copyright 2008 Ringdale User Manual 62 15730000 Page 59 of 79 dale com VARINGDALE Connecting people and information P Change Telnet password If you do not change this anyone can access the unit and change the settings Max 253 characters For the telnet password all ASCII and non ASCII characters may be used except control characters those with HEX codes below 0x20 Note however that some telnet clients will modify or not pass non ASCII characters or may treat them as control commands for the telnet program rather than passing them on so best to stick with standard keyboard letters numbers and punctuation marks Accented characters on non English keyboards may also be used without problem Optional NOTE passwords are case sensitive The DocuSender defaults to having no telnet password factory reset Q Quit When you have completed your changes press Q to Quit The DocuSender will respond Do you want to save your changes before quitting Y N Hun If you will enter y it will save your parameters and report All changes saved Goodbye The Telnet connection will then be dropped If you will enter n it will not save your parameters and report Quitting WITHOUT saving changes Goodbye The Telnet connection will then be dropped NOTE If you select n it will keep the parameters until the next power cycle or reboot This will allow you to
73. test the new parameters before saving them Copyright O 2008 Ringdale User Manual 62 15730000 Page 60 of 79 E o m 2 E UO D APPENDIX D DocuSender Telnet Menu Map MENU ITEM 1 Setup IP 2 Setup SMTP Mailserver 3 Setup Fax 4 Reboot after quitting 5 Change Telnet port 6 Change Telnet session time out P Change Telnet password Unit IP settings 1 Unit IP address 2 Subnet Mask 3 DNS Address 1 4 DNS Address 2 5 Unit Gateway address 6 DHCP RARP 7 Timeserver 1 address 8 Timeserver 2 address 9 Timeserver 3 address Unit E mail settings 1 Mailserver SMTP address 2 Mailserver SMTP IP port 3 Mailserver login name 4 Mailserver login password 5 Destination E mail address 6 Reply e mail address 7 Reply Name Unit Fax settings 1 Fax reply I D 2 Fax number 3 Fax location 4 Company Name 6 Number of rings before answer 7 Signal Transmission Errors 8 Time Zone Offset 5 Scaling Percentage 9 Daylight Saving CHARS DEFAULT Disabled 4 23 2 2 253 16 11 22 33 44 16 255 255 255 0 16 0 0 0 0 16 0 0 0 0 16 0 0 0 0 Disabled 16 192 043 244 018 16 000 000 000 000 16 000 000 000 000 58 0 0 0 0 4 25 58 58 80 1 fax null 58 fax null 58 Fax 20 Ringdale R Fax 20 lt phone number gt 28 lt location gt 28 lt company gt 3 100 2 Yes 3 0 Off For Telnet separate with commas or semicolons Copyrigh
74. to about 0 25 Click OK Restart Outlook Express QUESTION What happens if the LAN goes down ANSWER The DocuSender checks the LAN before answering a call If the LAN goes down while the fax is coming in the transmission is ended in an error Most fax machines will then attempt to re transmit the fax PROBLEM You cannot always set the IP Address CAUSE This occurs most often after having utilized the DHCP RARP method of obtaining an IP address SOLUTION You can solve the problem by resetting defaults and then changing the IP address from 11 22 33 44 to the required IP Address Copyright O 2008 Ringdale User Manual 62 15730000 Page 67 of 79 E o m 2 E UO D VARINGDALE Connecting people and information QUESTION What ports are used by the DocuSender and therefore need to be open on a firewall ANSWER Telnet 23 TCP SMTP 25 TCP and UDP Simple Mail Transfer Protocol NPMP uses ports 9100 TCP and 9103 TCP for authentication and upload 8450 UDP is used for device discovery and configuration PROBLEM When receive a GIF it does not bring up a viewer SOLUTION Almost all PC s have Microsoft Paint but it may not be set up to be the default application for GIF Go to My Computer on your Desktop Select the Tools menu and then choose Folder Options Click on the File Types tab Look for GIF If it is not there then click New Put in GIF and down by Open With click the Change button Select M
75. ttempt to answer an incoming fax at the same time as the DocuSender Copyright O 2008 Ringdale User Manual 62 15730000 Page 66 of 79 E o m 2 E UO D VARINGDALE Connecting people and information PROBLEM do not know the IP address of my SMTP server and the ISP is unavailable SOLUTION If you have the name of the SMTP mail server i e mail company name com you may be able to ping it in order to get the IP address Try 25 for the port If that does not work try 26 and 2525 QUESTION would like to be able to disable enable the DocuSender from a remote location ANSWER To remotely switch on off the answer simply change the SMTP server IP address to 0 0 0 0 and the device will never answer a call PROBLEM The image appears too far to the right ANSWER The DocuSender does not control that Either the original simply has a lot of white space on the left of the image or the viewer s left margin is set too wide You can see where the GIF starts at the left by observing the electronically generated header line right at the top of the fax PROBLEM When print the fax directly from my e mail about an inch of the data is chopped off CAUSE The print margins are set too wide SOLUTION If you are using Outlook Express you must go to MSIE Internet Explorer and make the Page Setup changes there Then restart Outlook Express Start Internet Explorer Click File then Page Setup Adjust the left and right margins
76. ve a blank screen until it is plugged into a USB port Plug the DocuSender Keypad USB cable into any of the USB ports on the DocuSender ModuLAN and the screen will come up with the Ringdale logo displayed from the Keypad Display internal code READER Copyright O 2008 Ringdale User Manual 62 15730000 Page 11 of 79 dale com Oo VARINGDALE Connecting people and information LEDs The LEDs are itemized as follows LK Yellow LED The Link LED indicates that the port is functionally connected to an external port It lights up solid when the connected hub is turned on and connected to the LAN If the LED does not light up there may be a problem with the cabling or the Ethernet hub NOTE This LED is driven directly by the Ethernet chip If you do not have the Ethernet cable plugged in the light will not light at power up RX Green The RX LED blinks when a LAN communication occurs A data packet is sent or received It is normal for this LED to blink all of the time as long as there is any LAN activity NOTE This LED is driven directly by the Ethernet chip If you do not have the Ethernet cable plugged in the light will not light at power up ACT Green This LED is driven by the firmware lt is for future use Reset Button Press this button for 5 seconds and then release it to simulate a power cycle This can be used to force re synchronization with external devices It should only be used as a last re
77. ve settings when quitting after setting the reboot option otherwise changes you have made will be lost Alternatively you can enable the reboot option and quit without saving settings if you made changes to settings that take place immediately do not wish to keep them and instead wish to revert back to the previous settings NOTE Most setup changes will take effect immediately you set them up The only exceptions are the IP parameters that cannot take effect immediately because a change to those would cut off the telnet session If you do a quit and save the new parameters are all written to Flash so they will be retained through a power cycle Change Telnet port 23 This will enable the end user to set up a port that the company does not block e g port 80 or even port 25 That means that you will be able to telnet into the DocuSender from your desk send a fax to the unit also from your desk and determine if there is a problem If you change the TELNET port number and don t reboot the new number takes effect on the second new telnet session For example open telnet on default port 23 Change to port 1234 and do a quit save Open another telnet session still on port 23 and quit All following telnet sessions must be on port 1234 Change Telnet session time out This option allows you to keep your telnet session active longer if you have a lot of interruptions while configuring the DocuSender If you specify zero as the Telne
78. vider ITU The International Telecommunication Union is the United Nations specialized agency dealing with telecommunications LED Light Emitting Diode is an electronic device that lights up when electricity is passed through it MD5 MD5 is one of a series of Message Digest algorithms It is a widely used cryptographic hash function with a 128 bit hash value Internet standard RFC 1321 NCAR National Center for Atmospheric Research NPMP Network Peripheral Management Protocol NPMP uses ports 9100 TCP and 9103 TCP for authentication and upload 8450 UDP is used for device discovery and configuration Copyright O 2008 Ringdale User Manual 62 15730000 Page 70 of 79 dale com VARINGDALE Connecting people and information NTP Network Time Protocol There are 3 protocols dealing with time NTP port 123 Time port 37 and Daytime port 13 PCMCIA Personal Computer Memory Card International Association and pronounced as separate letters PCMCIA is an organization consisting of some 500 companies that has developed a standard for small credit card sized devices called PC Cards PING Packet Internet Groper is a protocol primarily used to troubleshoot IP network problems RARP Reverse ARP A TCP IP protocol used by a diskless workstation to obtain its IP address Upon startup the client station sends out a RARP request in an Ethernet frame to the RARP server which returns the layer 3 address
79. x Select the program or file type you want to export your address book to and then click the Export button Export Text File Comma Separated Values Select Text File Comma Separated Values and then click on the button Copyright O 2008 Ringdale User Manual 62 15730000 Page 23 of 79 CSV Export x Save exported file as Browse E o z 2 o UO D E Back Nest Cancel _ It will let you name file and Browse to the folder you wish to save it in Click Save CS Export x Select the fields you wish to export O Last Name O Middle Name Name O Nickname E mail Address O Home Street O Home City O Home Postal Code O Home State O Home Country Region y Ol Llama Dhana lt Back Cancel VARINGDALE Connecting people and information Remove the checks from all fields except Name and E Mail Address or Name and Business Fax address if you are exporting Fax numbers and click the button Copyright O 2008 Ringdale User Manual 62 15730000 Page 24 of 79 9 y E 3 i VARINGDALE Connecting people and information Address Book Export Tool I xj Address book export process has completed Text File Comma Separated Values Close G Address book export process has completed Click the button and then the button In the DocuSenderConfig utility click on the Read List from File button and point to the file th

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