SBC8530 Quick User Manual v2.1
Contents
1. Brile Seo 8 20LL ar 16339514 Version BSP_WINCE ARM A8 1 01 00 03 open ebootsd nb0 file Init HW controller RST SDCARD regested speed 1000000 actual speed 1000000 SDCARD reqested speed 25000000 actual speed 19200000 Page 16 t A Premier Farnell Company jumping to ebootsd image Microsoft Windows CE Bootloader Common Library Version 1 4 Built Sep 8 2011 QSR Asik Texas Instruments Windows CE EBOOT for OMAP35xx 37xx Built Sep 8 2011 at 16 59 01 EBOOT Version 0 0 BSP BSP _WINCE ARM A8 1 01 00 03 TI OMAP3730 Version 0x00000012 ES1 2 PPSGSMOx Versi on O SOES I System ready Preparing for download INFO Predownload Checking bootloader blocks are marked as reserved Num 14 WARN Boot config wasn t found using defaults INFO SW4 boot setting Ox2f OS partition does not exist INOIAMENEIE ALIN IEILEVSIN o 6 Flash format complete gt gt gt Forcing cold boot non persistent registry and other data will be wiped lt lt lt Hit space to enter configuration menu 5 Hit space to enter configuration menu 4 Hit space to enter configuration menu 3 Hit space to enter configuration menu 2 Hit space to enter configuration menu 1 Init HW controller RST SDCARD regqested speed 1000000 actual speed 1000000 SDCARD regqested speed 25000000 actual speed 19200000 BLSDCardReadLogo cannot open Logo bmp BL IMAGE TYPE BIN Download file information Download file type 1 ImageSt2. S cccccccceeeceeeeeeeeeueueeeuueueenuuueenaaeuees 26 t A Premier Farnell Company 1 Product Overview The primary purpose of this Document is to enable the user to learn the development environment software and hardware of the SBC8530 quickly and to help the user reach the product development or learning stage faster This Document consists mainly of the following parts e Quick guide to documentation and CD data e Description of the hardware components of the evaluation board and suite configuration e Description of the default configuration of both software and hardware of the evaluation board e Quick establishment of a development environment for the evaluation board e Quick start user guide for the Linux WinCE Android operating systems Factory default configuration of the SBC8530 evaluation board Factory setting parameters of software e SBC8530 evaluation board boots from a TF card by default and boots from NAND Flash if no TF card is inserted e NAND Flash is by default preinstalled with a linux2 6 32 operating system and the default display device is a 4 3 screen e The supplied TF card is by default preinstalled with a WinCE6 0 operating system Page 1 t A Premier Farnell Company SBC8530 optional modules list Modules Linux Android WinCE Location CD ROM provided with VGA8000 Development board CD ROM provided with WF8000
3. among different operating systems and how to boot from both the TF card and NAND Flash 4 1 Quick operation of the Linux system 4 1 1 Booting from a TF card The TF card provided with the SBC8530 is supplied preinstalled with a WinCE6 0 operating system The steps below show the process of booting up from a TF card 1 Format the MMC SD card We recommend the HP USB Disk Storage Format Tool 2 0 6 to format a TF card this is available from http www embest tech com resource download HP USB Disk St orage Format Tool rar Use the following steps to format a TF card a Insert a TF card into the PC card reader b Open the HP USB Disk Storage Format Tool a new format window will be displayed as below Page 10 t A Premier Farnell Company HP USB Disk Storage Format Tool V Device Generic USB SD Reader 1 00 1903 MB F 5 File system FAT32 v Volume label LABELI Format options Figure 7 HP USB Disk Storage Format Tool Settings c Select FAT32 from the file system drop down box d Click Start e Wait until formatting is complete then click OK Note 4 HP USB Disk Storage Format Tool will erase the partitions of TF card 4 Use other format tool may cause the failure of the TF card booting 2 Load kernel image file Copy all files under the directory linux image to the TF card Connect the TF card power on and boot it the ser
4. gt 3 2 Software Resources purposes of the compilation 3 3 Software Features About Linux tool WinCE software Teaches basic WinCE software components and features and User Manual gt 4 2 Software Resources purposes of the compilation AS Software Features tool Dimensional Contains the the actual drawing dimensions of the SBC8530 for User Manual gt Appendix gt Appendix I SBC8530 manufacturing convenience DEMO Establish a system DEMO User Manual gt 3 8 3 1 Android Demo demonstration Android DVSDK 3 8 3 2 DVSDK Demo Page 4 t A Premier Farnell Company 2 4 For Education It is suggested that students and others hoping to learn the functions of the SBC8530 should browse each section in each chapter of both this document and the User Manual in order 2 5 Kit Contents v v SBC8530 evaluation board 2GB TF card Serial cable DB9 to DB9 5V 2A power adapter USB main data line type A male to type mini B male USB slave data line type A female to type mini A male Crossover Ethernet cable HDMI to DVI D cable S Video cable WiFi antenna Optional 4 3 LCD display screen or 7 display screen with touch screen DVD CD including o SBC8530 Quick Start Guide o SBC8530 User Manual o Schematic Diagram of the SBC8530 Hardware o Board Carrier Chip Datasheet o Development Kit software for the SBC8530 Linux WinCE Android Page 5 t A Premier Farnell Company 3 Establishing a Devel
5. will boot from NAND Flash Page 18 t A Premier Farnell Company 4 3 Quick operation of the Android system The user can program Android to the NAND Flash of the development board by using the following steps Note A At present Android only supports boot up from NAND Flash 1 Format the TF card Please refer to section 3 1 1 Booting from a TF card 2 Load a kernel image file Copy all files from the CD under the folder linux demo Android image to the TF card 3 Update the image file a Insert the TF card into the development board and then connect the power supply the debugging tool will display the following information Texas Instruments X Loader 1 47 Feb 17 2011 17 33 15 SBC8530 xM Rev A Starting X loader on MMC Reading boot sector 230740 Bytes Read from MMC SESE OS wooeloaceie iro MIMIC 5 SilEsiciesinG OS iekeoreloecleie 5 U Boot 2010 06 rel svn Mar 4 2011 10 18 34 OMAP34xx 35xx GP ES2 0 CPU OPP2 L3 165MHz OMAP3 SBC8530 board LPDDR NAND LACS ready DRAM 512 MiB NAND 512 MiB Page 19 KKK Warning bad CRC or NAND using default environment Tas serial Out serial EEE serial SBC8530 xM Rev A Die ID 22e800211e3000000158edqd8408008020 Net dm9000 Hit any key to stop autoboot 0 NAND erase device 0 whole chip Skipping bad block at 0Oxlc9c0000 Erasing at Oxlffe0000 100 complete OK mmcl is available reading x load bin ift for NAND
6. 11000 bytes read HW NAN ECC selected D write device 0 offset 0x0 size Ox2af8 12288 bytes written OK reading flash uboot bin 230740 bytes read SW NAN ECC selected D write device 0 offset 0x80000 size 0x38554 231424 bytes written OK reading ulmage 2551564 bytes read SW NAN ECC selected D write device 0 offset 0x280000 size Ox26ef0c 2551808 bytes written OK reading ubi img 740 SW NAN 55680 bytes read ECC selected D write device 0 offset 0x680000 size 0x46a0000 74055680 bytes written OK t A Premier Farnell Company Page 20 t A Premier Farnell Company The LED on the board will flash after programming is complete once this happens you can remove the TF card Restart the board to boot the Android OS The default display mode is a 4 3 LCD This can be changed by referring to 4 8 1 Selecting the Display Device in the User Manual Page 21 t A Premier Farnell Company Appendix 1 ESD Precautions amp Handling Procedures Please note that the board comes without any case box and all components are exposed Therefore extra attention must be paid to ESD electrostatic discharge precautions To effectively prevent electrostatic damage please follow the steps below e Avoid carpets in cool dry areas Leave development y kits in their anti static packaging until ready to be A installed e Dissipate static electricity
7. ECC selected NAND write device 0 offset 0x80000 size 0x1199c0 1155072 bytes written OK reading ulmage 2645364 bytes read SW ECC selected NAND write device 0 offset 0x280000 size 0x285d74 2646016 bytes written OK reading ubi img 14680064 bytes read Page 15 t A Premier Farnell Company SW ECC selected NAND write device 0 offset 0x680000 size 0xe00000 14680064 bytes written OK OMAP3 SBC8530 4 At this time the flickering of the LED on the board indicates that the update process has completed remove the TF card and reboot the system 5 This uses a 4 3 LCD as default if you require an alternate display device please refer to 4 8 1 Selecting the display device in the User Manual 4 2 Quick Operation of the WinCE system The TF card provided with the SBC8530 evaluation board is preinstalled with a WinCE6 0 operating system 4 2 1 Boot up from the TF card 1 Format the TF card Please refer to contents of 3 1 1 Booting from a TF Card 2 Copy runtime image Copy the MLO EBOOTSD nbO and NK bin image files located in CD WINCE600 image to the TF card 3 Boot system Insert the TF card and reboot the system When the system boots from the TF card press the space button enter the eboot menu type A to select the LCD DVI display output and then type 0 to boot the system HyperTerminal will display a boot message as below 60 Texas Instruments Windows CE SD X Loader for EVM 3730
8. Programs Wizard Figure 2 HyperTerminal Location on Windows XP Page 7 t A Premier Farnell Company 2 Establish a new HyperTerminal connection Connection Description New Connection Enter a name and choose an icon for the connection Name Embe Figure 3 Setting HyperTerminal Connection Name amp Icon 3 Select the specific serial port from the list as per your computers COM port configuration Connect To Enter details for the phone number that you want to dial Countryregion nied States 1 Area code 208 Phone number es Figure 4 HyperTerminal COM Port Settings Page 8 t A Premier Farnell Company 4 Set parameters for the serial port connection as follows COM2 Properties Port Settings Bits per second Data bits Parity Stop bits r Flow contro v d Restore Defaults lt am Figure 5 HyperTerminal Connection Settings 5 The following image shows that we have successfully established a Hyper Terminal connection with the PC s serial port Embest HyperTerminal Bec OR ew rei ee Dae 58 DO E Auto detect Auto detect SCROLL Figure 6 Successful HyperTerminal Connection Page 9 t A Premier Farnell Company 4 Operating System Quick Start Guide The SBC8530 supports three operating systems Linux 2 6 32 WinCE6 0 and Android This chapter mainly introduces how to switch
9. SB Disk Storage Format Tool 2 Copy all the image files under linux image of the CD to the TF card Update 3 Insert the TF card which contains the system images into the development board and then connect the power supply Press any key on the keyboard to enter the u boot when the message Hit any key to stop autoboot appears Texas Instruments X Loader 1 47 Jan 26 2011 08 37 12 SBC8530 xM Rev A Starting X loader on MMC Reading boot sector 1153472 Bytes Read from MMC Starting OS Bootloader from MMC Sicaai LNG Ooms Com Gader U Beer ZOL0 O6 eel 10 27 2011 10320337 OMAP34xx 35xx GP ES2 0 CPU OPP2 L3 165MHz OMAP3 SBC8530 board LPDDR NAND Page 14 t A Premier Farnell Company 2G ready DRAM 512 MiB NAND 512 MiB x x Warning bad CRC or NAND using default environment TAR serial Omics serial eca serial SBC8530 xM Rev A Die ID 22e800211e3000000158eqd8408008020 Net dm9000 Press any key to enter u boot Hit any key to stop autoboot 0 After entering the u boot command line input run updatesys from the PC keyboard to start the update process of the system OMAP3 SBC8530 run updatesys NAND erase device 0 whole chip Erasing at Oxlffe0000 100 complete OK mmcl is available reading x load bin ift for NAND 10912 bytes read HW ECC selected NAND write device 0 offset 0x0 size 0x2aa0 12288 bytes written OK reading flash uboot bin 1153472 bytes read SW
10. SBC8530 1GHz ARM Cortex Based Single Board Computer Quick Start Guide Version 2 1 22 Jan 2014 t A Premier Farnell Company t A Premier Farnell Company Copyright Statement SBC8530 CAM8000 A CAM8000 D GPRS8000 S GPS8000 S WCDMA8000 U CDMA8000 U WF8000 U CAM8100 U and VGA8000 and their related intellectual property are owned by Shenzhen Embest Technology Co Ltd Shenzhen Embest Technology has the copyright of this document and reserves all rights Any part of the document should not be modified distributed or duplicated in any approach and form without prior written permission issued by Embest Technology Co Ltd Revision History 1 0 1 1 2 1 Version Date Description 15 09 2011 Original Version 19 12 2012 Added LVDS support and changed the Linux display method configuration 22 01 2014 Localisation t A Premier Farnell Company Table of Contents 1 Product Overview sssssssss2 1 2 Quick Start Gui vsssswsssstascasesivsissstassdasatisviessteesissecsesdasseaes 3 2 1 For hardware development cccsceeseeeeseeeeseeenseeneeeenenes 3 2 2 For software development cceeseeseeeeseeenseeenseereesenaeees 3 2 3 For marketing ssssssssssssasrrrsnnnrrrossssssnnnnnnnnrrressssseennnnnnan 4 2 4 F r EGUCATIONS cceceresceacaseccaasescccnacaccnaresacanasacstacseneananacacers 5 25 Kit CONLGNES s siicadsvesacnSeuai
11. U Development board CD ROM provided with CAM8000 A Development board CAM8000 D Download here CAM8100 U CD ROM Provided Separately CDMA8000 U Download here GPS8000 S Download here GPRS8000 S Download here WCDMA8000 U Download here Available on DVD ROM and on website LVDS8000 Source code provided Page 2 2 Quick Start Guide t A Premier Farnell Company This section is designed to enable the user to understand and use the SBC8530 quickly and efficiently For more information please refer to the listed documents and locations 2 1 For hardware development Subject Information Location Hardware system Introduction to CPU expanded chip and hardware interface User Manual gt Chapter 2 Hardware System CPU Datasheet Principles and configuration of the DM37x CD gt HW design datasheet CPU Schematic diagram of SBC8530 Dimensional drawing of SBC8530 Hardware the SBC8530 principles of Contains the actual dimensions of the SBC8530 manufacturing convenience for CD gt HW design schematic User Manual gt Appendix gt Appendix I 2 2 For software development Subject Information Location Establishing a testing environment To hardware devices set serial port connect with external terminals and boot the system Quick Operation Manual gt 2 Quick establishment of development environment 3 Ha
12. art 0x80002000 ImageLength 0x1A1C86C LaunchAddr 0x80012248 Completed file s Page 17 t A Premier Farnell Company 0 Address 0x80002000 Length 0x1lA1C86C Name Target RAM ROMHDR at Address 80002044h Launch Windows CE image by jumping to 0x80012248 Windows CE Kernel for ARM Thumb Enabled Built on Oct 20 2009 at 18 39 19 OAL CPU revision 0x12 DM3730 OAL CPU L2 Aux register 0x400042 Estee SIPTAO NEM Ikeie Isis Ike sts High Performance Frequency is 26000307 hz 4 2 2 Boot up from NAND Flash 1 Format the TF card Please refer to the contents of 3 1 1 Booting from a TF card 2 Copy the runtime image Copy the MLO EBOOTNAND nbO NK bin and XLDRNAND nbO EBOOTSD nb0 image files located in CD WINCE600 image to the TF card rename EBOOTNAND nbO to EBOOTND nbO 3 Flashing the image file Insert the TF card and reboot the system The system will boot from the TF card HyperTerminal will display a boot message at this point you can press SPACE to enter the EBOOT menu and flash the image to the NAND Flash using the following steps e Press 8 to enter the Flash menu e Press A B and C to write the XLDR EBOOT and NK images respectively e Press 0 to return to the main menu and respectively press 2 4 to select boot from NAND Flash then type A to select the LCD DVI output mode 7 and y to save the Boot setting Unplug the TF card and reboot the system then the system
13. before handling any system components development kits by touching a grounded metal object such as the system unit unpainted metal chassis e If possible use antistatic devices such as wrist straps and floor mats e Always hold an evaluation board by its edges Avoid touching the contacts and components on the board e Take care when connecting or disconnecting cables A damaged cable can cause a short in the electrical circuit e Prevent damage to the connectors by aligning connector pins before you connect the cable Misaligned connector pins can cause damage to system components at power on e When disconnecting a cable always pull on the cable connector or strain relief loop not on the cable itself Warning This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Page 22 t A Premier Farnell Company Appendix 2 Technical support amp Warranty Embest Technology Co Ltd established in March of 2000 is a global provider of embedded hardware and software Embest aims to help customers reduce time to market with improved quality by providing the most effective total solutions for the embedded industry In the rapidly growing market of high end embedded systems Embest provides comprehensive services to specify develop and produce products and help customers to implement innovative technology and product fea
14. ersion 4 4 0 GCC 1 Mon Mar 14 10 08 34 CSw ZO iti Remounting root file system mount mounting dev root on failed Invalid argument mount mounting dev root on failed Invalid argument root mount mounting rootfs on failed No such file or directory root mount mounting usbfs on proc bus usb failed No such file or directory Serting wo ITP sporing ProOcecicioms wo ELLET Configuring network interfaces udhcpc vl 11 3 started Sending discover udhcpe sendto Network is down Sending discover udhcpce sendto Network is down INIT Entering runlevel 5 Starting syslogd klogd done The Angstrom Distribution SBC8530 ttyS2 Angstrom 2008 1 test 20090127 SBC8530 ttyS2 SBC8530 login root Page 13 t A Premier Farnell Company If HyperTerminal displays the above information this indicates that the Linux system has successfully booted from the TF card 4 1 2 Boot up from NAND Flash The SBC8530 evaluation board is provided with a Linux system preinstalled into the NAND Flash and a default display of 4 3 The Linux system can be booted without connecting a TF card If a 7 LCD or other supported display device is required you need to change the uboot parameters as per the User Manual section 4 8 1 Selecting the display device If you wish to update the image stored in the NAND Flash use the following steps Preparation 1 Format the TF card to a FAT or FAT32 file system using the HP U
15. es including supply of power adapters and LCD parts e Other OEM ODM services e Technical training Please contact Embest with any technical support queries http www embest tech com contact us html Page 26
16. headsxdidiadenastcadaxdsasadaueidaadivgsaaadewade 5 3 Establishing a Development Environment cssscessecessseeens 6 3 1 Establishment of hardware environment cccceseeeeeeeeeeees 6 3 2 Establishment of a Software EnvirOnMent ccceeseeeeeeeeaees 7 3 2 1 Environment preparation for Windows XP ccceceeeeeeeeeeeeeeeeeaeenenas 7 4 Operating System Quick Start Guide sssssssss22222 10 4 1 Quick operation of the LINUX system cc cceeee eee teen en eens 10 4 1 1 Booting from a TF Card i isiciesciecteesciecetsneeeessersierctensascenensderctentas 10 4 1 2 Boot up from NAND FlaSh cc cceeceee cee eee eee eens eee eeeeneeeeeeeenaenaneaenas 14 4 2 Quick Operation of the WinCE system cecceeeeeeeee ee ee eens 16 4 2 1 Boot Up from the TF Card cccecececce eee eee renee eee ee eee ene eee eneenntnaeenenas 16 4 2 2 Boot up from NAND FlaSh ccceccece eee eee eee eee e eens eneeeeeneneaenaeenenas 18 4 3 Quick operation of the Android system ccccceeeeeeeee eee 19 Appendix 1 ESD Precautions amp Handling Procedures 22 Appendix 2 Technical support amp Warranty ssssss 23 2 1 Technical support SErViCE cece cece e eee ee ee teense eee eeaeeenaeneaas 23 2 2 Maintenance service ClAUSC ccccccceceeceeeeeeeeueeeeeeunueenaaeuees 24 t A Premier Farnell Company 2 3 Basic guidelines for protection and maintenance of LCDs 25 2 4 Value Added ServiC
17. ial port information will be displayed as follows Page 11 t A Premier Farnell Company Note Using 4 3 LCD output as default if you require another display device please refer to the User Manual 60 Texas Instruments X Loader 1 47 Feb 17 2011 17 33 15 SBC8530 xM Rev A Starting X loader on MMC Reading boot sector 1153472 Bytes Read from MMC otare ING OS eooeloeceire iirc MIMS 4 Starting OS Bootloader UERooe 2010 06 wel sym Mare 04 2Oilil 10 1883 OMAP34xx 35xx GP ES2 0 CPU OPP2 L3 165MHz OMAP3 SBC8530 board LPDDR NAND L2C 2 ready DRAM 512 MiB NAND 512 MiB xxx Warning bad CRC or NAND using default environment Heres serial Oti serial heca serial SBC8530 xM Rev A Die ID 22e800211e3000000158ed8408008020 Net dm9000 Hit any key to stop autoboot 0 mmcl is available reading boot scr ss acolle Co reer Moooe scie irom imme Osi s reading ulmage 2645364 bytes read reading ramdisk gz 7686374 bytes read Page 12 t A Premier Farnell Company Booting from mmc Booting kernel from Legacy Image at 80300000 Image Name Timax An oro Image Type ARM Linux Kernel Image uncompressed Data Size 2645300 Bytes 2 5 MiB Load Address 80008000 Entry Point 80008000 Verifying Checksum OK Loading Kernel Image OK OK Starting kernel Uncompressing Sod aan oeaa OSes done booting the kernel Linux version 2 6 32 luofc TIOP gcc v
18. ions The following situations are not covered by the warranty Embest will charge service fees as appropriate Customers fail to provide valid proof of purchase or the product identification tag is damaged unreadable altered or inconsistent with the product Products are subject to damage caused by operations inconsistent with their specification Products are subject to damage in either appearance or function due to natural disasters flood fire earthquake lightning strike or typhoon or natural aging of components or other force majeure Products are subject to damage in appearance or function due to power failure external forces water animals or foreign materials Products malfunction due to disassembly or alteration of components by customers or repair by persons or organizations unauthorized by Embest Technology or alteration from factory specifications or configured or expanded with components that are not provided or recognized by Embest Technology Product failures due to the software or systems installed by customers inappropriate software settings or computer viruses Products purchased from unauthorized merchants Page 24 t A Premier Farnell Company e Embest Technology takes no responsibility for fulfilling any warranty verbal or written that is not made by Embest Technology and not included in the scope of our warranty 3 Within the period of warranty the cost for sending products to Embest sho
19. ndover and quick use of operating system Test functionality interface Test the interface of the board carrier via the operating system User Manual gt 3 8 2 Various Test scenarios User Manual gt 3 8 3 1 Android Demo DEMO Establish a system DEMO demonstration Android DVSDK 3 8 3 2 DVSDK Demo ichi User Manual gt 3 4 1 Establishing an Establishing a Linux development and 3 development and compilation compilation environment operating system development environment Page 3 t A Premier Farnell Company environment User Manual gt 4 4 1 Installation of IDE WinCE development and compilation environment 4 4 2 Extract BSP and project files to IDE oo User Manual gt 3 4 2 System Recompile Linux system image oe Compilation Recompile system image User Manual gt 4 4 3 Sysgen amp BSP Recompile WinCE system image cen Compilation Introduction to Linux drivers User Manual gt 3 5 Driver and related driver development Introduction processes Software 3 6 Driver Development development Introduction to WinCE drivers User Manual gt 4 4 4 Driver and related driver development Introduction processes 2 3 For marketing Subject Information Location CPU features board carrier Hardware system User Manual gt Chapter 2 Hardware interface data Teaches basic Linux software components and features and User Manual
20. opment Environment 3 1 Establishment of hardware environment Ee fp 5V Power Pans Figure 1 SBC8530 Hardware Connections A hardware environment can be established using the following steps 1 Connect serial port for communication Use the provided serial cable to connect the debugger serial port on the SBC8530 and the PC serial port 2 Connect the TFT LCD Connect your 4 3 or 7 TFT LCD to the TFT LCD interface J401 3 Insert TF card optional Insert the TF card into the TF card slot CON301 if you wish to boot and operate the WinCE6 0 operating system 4 Connect the 5V power adapter to the evaluation board Page 6 t A Premier Farnell Company 3 2 Establishment of a Software Environment 3 2 1 Environment preparation for Windows XP Before boot up of the SBC8530 you need to configure HyperTerminal on the PC follow the process below in order to setup a Hyper Terminal connection 1 From the desktop click Start All Programs Accessories Communication 8 Hyper Terminal As shown in the following image 4 internet __ My Documents internet Explorer ey E mail Outlook Express a Notepad ba ecan Windows Update I Microsoft Update 2 ermina network Connections T Network Setup Wizard E New Connection Wizard es HyperTerminal lt 2 Wireless Network Setup Wizard HyperTerminal ra Accessibility Wizard All
21. tures Progressing from prototyping to the final product within a short time frame and thus shortening the time to market and to achieve the lowest production costs possible Embest insists on a simple business model to offer customers high performance low cost products with the best quality and service 2 1 Technical support service Embest provides one year of free technical support for all products The technical support service covers Embest embedded platform products software hardware materials e Assistance to customers with regards to compiling and running the source code we Offer e Troubleshooting problems occurring on embedded software hardware platforms if users have followed the instructions provided e Judge whether a product failure exists The situations listed below are not covered by our free technical support service and Embest will handle the situation at our discretion e Customers encounter issues related to software or hardware during their development process e Issues occur when users compile run the embedded OS which has been modified by themselves Page 23 2 2 t A Premier Farnell Company Customers encounter issues related to their own applications Customers experience problems caused by unauthorised alteration of our software source code Maintenance service clause Product warranty will commence on the day of sale and last 12 months provided the product is used under normal condit
22. uld be paid by the customer The cost for returning the product to the customer will be paid by Embest Any returns in either direction occurring after the warranty period has expired should be paid for by the customer 4 Please contact technical support with any repair requests Note Embest Technology will not take any responsibility for products returned without the prior permission of the company 2 3 Basic guidelines for protection and maintenance of LCDs 1 Do not use finger nails or other hard sharp objects to touch the surface of the LCD 2 Embest recommends purchasing specialist wipes to clean the LCD after long time use avoid cleaning the surface with fingers or hands as this may leave fingerprints or smudges 3 Do not clean the surface of the screen with unsuitable chemicals Note 4 Embest do not supply a maintenance service for LCDs We suggest the customer immediately checks the LCD once in receipt of the goods In the event that the LCD does not run or shows no display the customer should inform Embest within 7 business days of delivery Page 25 t A Premier Farnell Company 2 4 Value Added Services We will provide following value added services e Driver development based on Embest embedded platforms for devices such as serial ports USB interface devices and LCD screens e Control system transplantation BSP driver development API software development e Other value added servic
Download Pdf Manuals
Related Search