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1. Discrete Outputs S Mentoring Points monitoring Pol Monitoring Points m8 ff Production Add New Monitorina b E are oer 6 Click on the Children tab in Production to add items that will happen within Production Any item that you set up in the Production Process will only be available when Production is started and running Click on the Add Data Field button as we are going to add a way for the operator to enter his name before starting production 67 Page Rev 052014 VT Cj Cj D USER MANUAL EDIT DEVICE New Production Status Module Save amp PR Discard amp Exit Device Properties New Data Field Remove Discrete Inputs Properties Children Discrete Outputs Monitoring Points Data Field ID E Production New Data Field Data Field Name Opere Mode Source Type Value Type 7 Enter Operator as the Data Field Name select At Start for the Mode select Key Input for Source Type you can select any of the other options available in this drop down menu that apply to your plant click in the box for Allow Modification Anytime if you want this field to be editable after information is entered select Text as the Value Type or any of the other options that apply to your plant EDIT DEVICE New Production Status Module _ _ _ Save amp su Discard amp Exit Device Praperties Production Remove Discrete In
2. VT 3 CJ D D TABLE OF CONTENTS Overview 1 Logging In 3 Creating User Groups 5 User Group Configuration 8 Adding Editing amp Removing Users 10 Adding or Editing User Information 12 General Configuration 14 Setting up Outputs 16 Pager 16 Email 18 Text Message 20 Radio Channel 22 Editing Outputs 24 Configuring Routes 30 Configuring Shifts Schedules 36 Configuring Selection Lists 44 Configuring Devices 50 Call Station 51 I O Module 58 Repeater 62 Production Status Module 62 Diagnostics 75 Device Status 75 vT 3000 Logs Active Information Administration System Settings Service Web Interface Control Center Registered Applications Shared Files Communications TABLE OF CONTENTS 7 78 79 80 83 87 88 88 89 90 VT 3 OOO USER MANUAL Overview The VT3000 System provides solutions for monitoring and accounting for production floor activity through the use of a flexible and versatile communications system The VT3000 System consists of the following Input Modules used by floor personnel and machinery to capture information Control Unit the VT3000 control center Wireless Technology Bluetooth and Wireless Web based Software accessed to customize hardware configurations ee i Additional software packages are available and provide ways to display view and manage the captured data Hardware Components The VT3000 System includes the following components
3. Device Properties Discrete Input 1 Discrete Inputs properties m DI 1 DI Discrete Input 1 DI3 Type DI4 Enabled Discrete Outputs Monitoring Points verted i Production On Delay 100ms J Machine Down il Off Delay 100ms Linked To 13 You will need to return to the Discrete Inputs to associate the input with the alarm Click on Discrete Inputs text click on DI1 The only option that we need to select is the Linked To section click on the down arrow and select Machine Down Click on the Accept button EDIT DEVICE Machine PSM Device Properties Monitoring Points Discrete Inputs Discrete Outputs Monitoring Points a 7 Monitoring Points pm E Production E Machine Down Production Machine Down Children Add New Monitoring Point t 4 EL aeeoe e 14 Now we will setup a Call button that the operator can select to call for assistance during production or when production is not active Click on the Monitoring Points text and click on the Add Alarm button 71 Page Rev 052014 VT OOO USER MANUAL EDIT DEVICE Machine PSM Device Properties New Alarm Remove Discrete Inputs Properties Children Discrete Outputs Monitoring Points i Production E Machine Down New Alarm 15 Enter Call as the Alarm Name select Label as the Mode because we want to setup multiple selections within
4. 1 System Hardware VT3000 Control Unit Receiver Paging Transmitter and Radio 2 Input Devices Call Station Production Status Touch Screen Module Production Status I O Module and Wireless Switch Contact Module 3 Output Devices Pagers and RF Devices stack lights horns speakers etc Software Components VT3000 Web Interface All VT3000 Systems ship with the VT3000 Web Interface software loaded on the Control Unit This web based software application serves as the main portal into the system and allows the user to Configure Input and Output Devices Configure Alarms Configure Routes Add On Software Packages VersaCall Reporting Software VRSII and Virtual Panels VP IV i ne Flexibility and Versatility The VT3000 System is flexible enough to accommodate various factory floor set ups and requirements VT3000 varies in configuration due to the vast uniqueness of every plant This manual goes through generic instructions for configuring a system and provides general examples where appropriate 1 Page Rev 052014 VT OOO USER MANUAL Add Ons The following software packages can be purchased separately for the VT3000 System to expand its capabilities VersaCall Reporting Software VRS II Visual Messaging Virtual Panels VP IV Connectivity Customized Packages oe a a a How to Articles Another valuable resource for information on the VT3000 system is the How To section of our
5. VT 3 D D D USER MANUAL Any user on your intranet can use the IP address in a web browser page to access the VT3000 system We suggest that if you are going to be working on the VT3000 system frequently you add the IP address as your homepage or as a favorite Log Off To log off locate the Log off link in the top right corner of the screen under the Help option The system automatically logs users off after 30 minutes of inactivity Configuration My Profile Logout Devices ah F outing Outputs shifts chedules Selection Lists 4 Page Rev 052014 YT 3 OOO USER MANUAL Creating User Groups System Administrators have the right to create edit delete or copy User Groups as a way to assign privileges to groups of users To access this section you will go to Home Administration User Groups Configuration Devices Routing Outputs Shifts Schedules D PN AD Administration User Groups Edit adiuristrative Manage the settings permissions of the users Icon navigation Text Menu navigation 5 Page Rev 052014 vT 3000 USER MANUAL Administrators sUest 1 Adding a Group Go to Home Administration User Groups Click on the Add button to add a new User Group Select the options presented on the Edit User Group page T Print Summary Return to Administration Administrators 2 Editing a Group Go to Home Administration User Grou
6. You can also select to edit or delete an item after you have added it to the list by clicking on the Update button The value would be 1 2 3 incremented until you have all the items you want to add R OA MA Once all information has been entered click on the Save amp Exit button the save the Selection List 45 Page Rev 052014 YT 3000 USER MANUAL EDIT Go to Home Configuration Selection Lists and click on the name of the list you wish to edit Once the list is highlighted click on the Edit button When the edit page opens you can change any field needed Ensure that you click on the Save button once you have made all changes EDIT SELECTION LIST Lis Name 1 2 Hex Bolt 3 4 Hex Balt 7 mm Hex Bolt Name Poo He Boi sae a 1 2 Hex Bolt Value Add Edit Delete 46 Page Rev 052014 VT OOO USER MANUAL DELETE Go to Home Configuration Selection Lists and click on the name of the list you wish to remove Once the list is highlighted click on the Delete button A window will appear asking if you want to delete the selected list Ensure the correct list is presented in the message and select OK If the incorrect list is shown you will want to select cancel and repeat the steps re Eat Delete Copy G Delete selected Mode s COPY Go to Home Configuration Selection Lists and click on the name of the list you wish to duplicate Once the list is highlighted cl
7. Add a State this will allow you to set up a specific action for the state of an alarm e State select Set Acknowledge or Clear from the drop down menu You want to select the state of the alarm that you want to create an action for If you set the box up as Dual State then you will only need to setup the Set and Clear states If you setup the box as Tri State then you will want to setup all 3 states unless you choose not to notify the outputs for one of the states f Text Message enter the message that you want to be sent out via text g Use Audio File click in the box to select this option h Audio File select one of the uploaded audio files If there are none listed you would need to upload an audio file see the Audio files section of the manual for assistance in doing this As you setup a state you will click on the Update text to the right of the Path to save it and move on to the next Once all the information is entered click on the Update button at the bottom of the page If you need to edit a 64 Page Rev 052014 VT Cj Cj CJ USER MANUAL state click on the name of the state to highlight it then click on the Edit text To delete a state click on the name of the state to highlight it and click on the Delete text Be aware that you will not get a confirmation screen for deleting the state it will disappear from the list 7 Actions we will not be using this section for this setup Example 2 in this conf
8. EDIT SCHEDULE Schedule First Remove al Shifts Properties First Second shift Name First Shift ID m Shift Type Third Start Time 6 00 00 AM Crossover None O Previous Day End Time 20000 PM Following Day 38 Page Rev 052014 VT Cj Cj Cj USER MANUAL EDIT SCHEDULE Schedule Shifts Shifts Children First o Second First Third Second Third EDIT SCHEDULE Save Schedule First Remove Shifts Properties First ns an aco M eoe Third Start Time 6 00 00 AM Crossover None O Previous Day End Time 3 00 00 PM O Following Day 1 Shift Name name that you choose to identify the shift Generally First Second and Third will be sufficient 2 Shift ID the system will automatically assign this number 3 Shift Type choose Standard or Varies by Day of Week from the drop down menu The Scheduled option is not currently available 4 Start Time enter the time that you want the shift to start 5 End Time enter the time that you want the shift to end 6 Crossover select None Previous Day or Following Day from the drop down menu Once all information has been entered click on the Accept button to save the shift To save all information entered in the Shifts Schedules section click on the Save button Proceed to setup each additional shift 39 Page Rev 052014 YT D D D USER MANUAL EDIT SCHEDULE a n ev a Save Discard a
9. and click on the Edit button To delete an existing coordinator simply click on it and click on the Remove button A B Enabled check this box if you wish to make the coordinator active Network Name enter the name of the mesh network This will be important if you are setting up multiple coordinators Driver currently there is only one choice for drivers DigiMesh 900HP so this will be the selection that you make If we add others in the future there will be multiple choices Isolation Code this is used to isolate on network from another If the networks are far apart such as a separate building there is no need to isolate This is used to keep overlapping networks separate Port this is the COM port that is used by the system to communicate with the device To find out the correct COM port you would need to go to the Device Manager in Windows and click on the COM ports section Once all information has been entered click on the Accept button If a mistake was made either correct it or click on the Reject button to discard it or to return the device to the original configuration 84 Page Rev 052014 VT Cj Cj CJ USER MANUAL Paging Transmitters Enabled Description Test Paging Transmitter Driver Salcom 12 62 Synchronization Code None v Port NO PORTS M Remove 3 Paging Transmitters you will use this section to setup any paging transmitters you have attached to the system F
10. route is shown you will want to select cancel and repeat the steps Test Route 1 Return to Configuration E Delete selected Route s 33 Page Rev 052014 QvTs3o00o0 USER MANUAL COPY Go to Home Configuration Routing and click on the name of the route you wish to duplicate Once the route is highlighted click on the Copy button Once the Edit window appears you will need to adjust any field that is not correct then click on the Save button You will also want to rename the route as it will show the name of the original route plus Copy of at the beginning This method works best if you have multiple routes that are the same except for a few fields Test Route 1 Print Summary EDIT ROUTE Route Name Route ID of Test Route 1 Repeat Last Escalation 34 Page Rev 052014 VT 2 OOO USER MANUAL PRINT SUMMARY Generates a summary view of the selected routes s Click on the name of the route you want to generate a summary on To select multiple routes hold down the CTRL button while clicking on the route name Once all routes have been selected click on the Print Summary button Test Route 1 Add Edit Delete Copy fF k Print Summary l Route Summary Print View Routes Summary Downoad Fie XML Test Route I 1 Escalation Duration Notifications O Initial _ Email Test 1 1 First 2 Second Email Test 1 The print summary will show you each escalation the duration of each esc
11. that you want to be sent out via text Use Audio File click in the box to select this option Audio File select one of the uploaded audio files If there are none listed you would need to upload an audio file see the Audio files section of the manual for assistance in doing this Path Name Route Lag Time 5 p Text Use Message File Audio File s Escalate Add State ee ee e As you setup a state you will click on the Update text to the right of the Path to save it and move on to the next Once all the information is entered click on the Update button at the bottom of the page If you need to edit a state click on the name of the state to highlight it then click on the Edit text To delete a state click on the name of the state to highlight it and click on the Delete text Be aware that you will not get a confirmation screen for deleting the state it will disappear from the list 56 Page Rev 052014 VT Cj Cj Cj USER MANUAL Actions this will allow you to adjust what happens when a button is pressed on the call box in relation to the Output on the box EDIT DEVICE Test 1 Station Device Properties Maintenance Remove Discrete Outputs properties Children Monitoring Points EY Quality z Ey SUpervisor Mode DuabState Y Communications Show Details Actions Hide Details Set Blink Discrete Output 1 State 1 Turn on Discrete Output 1 Clear Turn off Discrete Outp
12. we will setup the PSM as a call station with multiple call buttons EDIT DEVICE New Production Status Module Device Properties Device Properties Discrete Inputs Properties Discrete Outputs Monitoring Points Device ID 1 Device Properties enter a Device Name the Device ID will be generated by the system Once you have entered the device name click on the Accept button to save 2 Discrete Inputs for this example we will not be using the inputs as the PSM is being setup as a call station nothing is connected to the machine 3 Discrete Outputs for this example we will not be using the outputs as the PSM is being setup as a call station nothing is connected to the device 4 Monitoring Points this is where you will setup the call buttons on the call station Click on the Monitoring Points text to access the menu to add the alarms Enter an alarm name and select the type of alarm you wish to set up 62 Page Rev 052014 VT OOO USER MANUAL EDIT DEVICE New Production Status Module Device Properties Monitoring Points Discrete Inputs Children Discrete Outputs En Monitoring Points Add New Monitoring Point t m EDIT DEVICE New Production Status Module Device Properties New Alarm Remove Discrete Inputs Properties Children Discrete Outputs New Alarm A Alarm Name Maintenance Mode Select a mode na Dual State Dual S
13. 06 05 236 AM AutomatedReport _DisplaySummaryDataAndScheduleData ERROR 02 06 2014 10 57 53 211 AM Login SubmitLogin onClick ERROR Thread 01 20 2014 09 06 58 777 AM MasterPage IBtnDownloadApp onClick ERROR 01 10 2014 10 57 16 367 AM MasterPage IBtnDownloadApp_ onClick ERROR LOGS VersaCall Logs System Logs Log File i Time Stamp Entry 04 04 2014 02 46 12 016 PM Login SubmitLogin onClick ERROR Thread was being aborted 04 04 2014 02 35 54 925 PM Login SubmitLogin onClick ERROR Thread was being aborted 03 10 2014 04 58 49 849 PM Login SubmitLogin onClick ERROR Thread was being aborted 02 26 2014 11 15 44 406 AM Login SubmitLogin onClick ERROR Thread was being aborted 02 26 2014 11 11 42 122 AM Login SubmitLogin_ onClick ERROR Thread was being aborted 02 06 2014 11 06 05 236 AM AutomatedReport DisplaySummaryDataAndScheduleData ERROR Input string was not in a correct format 02 06 2014 10 57 53 211 AM Login SubmitLogin onClick ERROR Thread was being aborted 01 20 2014 09 06 58 777 AM MasterPage IBtnDownloadApp onClick ERROR Thread was being aborted 01 10 2014 10 57 16 367 AM MasterPage IBtnDownloadApp onClick ERROR Thread was being aborted Return to Diagnostics The down arrow in the Log File field will allow the user to select a specific log When VersaCall Logs is selected the list will show logs for a specific component and for a specific date Once you click on the log to select it you can then cl
14. Firmware updates to the module Click on the down arrow in Configuration New Configuration to select Click on the Update Configuration button to send the new configuration to the module You can also send new firmware updates to the module by selecting it in the drop down box in Firmware New version This should only be used when you have a new firmware update from VersaCall Information Network Type lviesh Address UU SAZUUS0UASO Fa Product HU al Configuration Current Configuration Est FSi Sync Key 00164 Current New Configuration Test PSM2 Update Configuration New Version _ Firrnware 80w0 2 0 he C Unlock Firmware Not recommended Update Firmware Return ta Device Status 76 Page Rev 052014 VT D D D USER MANUAL Logs The page will show the current log and all entries made The user can choose between VersaCall Logs all entries related to devices and software or System Logs all entries related to the server control unit LOGS VersaCall Logs System Logs Log File Bayes Elias Ke Mole told i Eg Time Stamp Entry 04 04 2014 02 46 12 016 PM Login SubmitLogin onClick ERROR Thread 04 04 2014 02 35 54 925 PM Login SubmitLogin onClick ERROR Thread 03 10 2014 04 58 49 849 PM Login SubmitLogin onClick ERROR Thread 02 26 2014 11 15 44 406 AM Login SubmitLogin onClick ERROR Thread 02 26 2014 11 11 42 122 AM Login SubmitLogin onClick ERROR Thread 02 06 2014 11
15. Interface settings These should only be accessed and changed by an Administrator Users this option will allow you to change or add users to the system For information on this section see the Adding Editing or Removing Users section at the beginning of this manual User Groups this option will allow you to set up permissions for different types of groups that you need on the system For more information on this section see the Creating User Groups section at the beginning of this manual Control Center this option allows you to see the applications that are active on the system and to start and stop services if needed You can also enter the Files section that will show all system files and audio files currently loaded on the system 79 Page Rev 052014 VT Cj D D USER MANUAL System Settings Global In this section you will be able to access the System Name Product Key set Debug Mode Database Locations and Email settings General Information Settings sytem Name Product Key 00000 00000 00000 00000 Debug Mode 1 General Information Settings A System Name the System name field is presented here and can be changed at any time This will display in the top left corner of the VT3000 screen If no name is entered the screen will show Not Registered B Product Key this is the serial number for the software and it determines how many alarms can be setup on the system along with other compon
16. a VersaCall Technician has told you to do so Changing this may cause the system to stop functioning 4 Authentication Mode currently only Local is available 5 Minimum Password Length enter the minimum number of characters you wish to have used when creating or editing a password Once all changes have been made click on the Save amp Exit button If you have made a mistake you can correct it or click on the Discard amp Exit button to return the system to the original configuration Users see the Adding Editing or Removing Users section for information User Groups see the Creating User Groups section for information 87 Page Rev 052014 vT 3000 USER MANUAL Control Center this option allows you to see the applications that are active on the system and to start and stop services if needed You can also enter the Files section that will show all system files and audio files currently loaded on the system Registered Applications this option allows you to see the applications that are active on the system and to start and stop services if needed REGISTERED APPLICATIONS Application Code 30 Unique VT3000 Control Center 73000 Main Senice Application Name VT3000 Main Service VT3000 Web Interface Assembly Version 1 0 5 30057 Build Version 0 0 0 0 Application Type Service Running Product Key Location 127 0 0 1 8133 Monitored Yes every 300s The main service of the Desc
17. alation and the output that is notified for the specific escalation You can click on the Download File XML for a file view of the route in XML format Once you have viewed or printed the information you will simply click on the back button of the browser to return to the VT3000 software 35 Page Rev 052014 VT OO USER MANUAL Configuring Shifts Schedules Schedules are used to setup the shift schedule of your plant or facility You will use the schedule to set up multiple shifts You would set up multiple schedules if you have different areas of the plant that operate on different shifts ADD Go to Home Configuration Shifts Schedules The system will automatically have a Default schedule created You will select to edit that schedule first and click the Add button to add additional schedules if needed Print Summary Return to Configuration 36 Page Rev 052014 VT Cj Cj Cj USER MANUAL Schedule by default this will be selected when the page is loaded Most configurations will only require one schedule to set up all shifts EDIT SCHEDULE Schedule Schedule Shifts Properties First Third Schedule Type Start Time 6 00 00 AM End Time Crossover 1 Schedule Name name that you choose to identify the schedule 2 Schedule Type select Standard or Rotating from the drop down menu The Scheduled option is not currently available bu
18. cters Availability choose the option that fits best Not Available the pager will not receive messages This option can be used when someone goes on vacation Always the pager will receive messages no matter the time of day During Specific Shifts you can select the specific shift to send messages to the pager The pager will only get messages during the shift selected Schedule you will choose from the schedules that you set up When you select one the shifts will change to show the correct information for the selected schedule Shifts click in the box next to the shift you wish to select A checkmark will show in the box Save amp Exit once you have made all changes or entered all information click on the Save amp Exit button at the top right corner of the screen under the Help My Profile and Logout options 17 Page Rev 052014 VT 3 OOO USER MANUAL If you made a mistake and do not want to save any of the information that you have entered click on the Discard amp Exit button 2 Email Address From the Outputs page you will select Email Address for Output Type and enter the following information for each one Output Type Email Address Add Return ta Configuration 18 Page Rev 052014 VT Cj Cj CJ USER MANUAL owu Include Tagline w Availability Not Available 2 OAlways O During Specific Shifts _ First lOAM 6PRM shifts second 6PM 27 AM Thi
19. d do not want to save any of the information that you have entered click on the Discard amp Exit button You will be returned to the Users section of Administration 13 Page Rev 052014 VT 2 OOO USER MANUAL General Configuration VT3000 Home Screen There are multiple selections available on the home page of the web interface Each section will allow the user to configure or diagnose the system In the previous section we went over the Administration section in relation to setting up users and user groups Now we will explore each section of the software starting with the Configuration Diagnostics View system diagnostics Administration Edit adturustrative settings Configuration this section allows the user to setup or edit devices routes outputs shifts or selection lists Configuration Edit systems s configuration Diagnostics this section allows the user to see what devices are active and obtain along with the ability to view error logs Active Information this section allows the user to see what alarms are set what processes have been started and which samplers have been initiated Active Information View active events Administration this section allows the user to change system settings create user group permissions create user log in s get information about VT3000 applications and manage files 5 Communications this section allows the user to send messages to a
20. elections for the Call alarm click on the Save amp Exit button to save the entire configuration There are many ways that the PSM can be configured we have shown 2 of the most common ones in an effort to explain what can be done with the selections available If you have a need to setup a different configuration with other needs please contact VersaCall and speak to a Technician for assistance 74 Page Rev 052014 vT 3000 USER MANUAL Diagnostics Menu Diagnostics This is the main diagnostics menu of the VT3000 Web Interface Here are the options for diagnosing different areas of the system These options are going to be used when you have a problem with the system and contact VersaCall for assistance Device Status allows the user to view the status of any device connected to the system Device Status Click on the Device Status icon There are 7 cells on the page that provide information about the devices found on the network DEVICE STATUS Index 0 1 2 3 Product Device Name Network Coordinator N A USB Mesh Coordinator 900 HP Production Status Module v0 2 0 Test PSM 1 USB Mesh Coordinator 900 HP Production Status Module v0 2 0 Test PSM 2 USB Mesh Coordinator 900 HP Call Station v0 2 0 Test Call Station USB Mesh Coordinator 900HP Return to Diagnostics Index the row that the device falls in on data table Product shows the exact type of unit product This is useful when you are looki
21. els IV or VersaCall Reporting Software II Setup each application by selecting it first then checking the boxes that you wish to give permission on 9 Page Rev 052014 VT OOO USER MANUAL 4 Application Permissions each application will have a different set of options and permissions Setup each one according to what you wish to allow the group to do with the application NOTE If you are a System Administrator be careful not to revoke your own administrative privileges Adding Editing or Removing Users System Administrators can add edit or delete users or edit existing users on the VT3000 System A user is an individual that you assign to a specific group This section is used to enter the user s username password email and group Admin Team Leader John Ooe 1 Adding a User Go to Home Administration Users and click on the Add button Print Summary Team Leader Return to Administration John Ooe 2 Editing a User Go to Home Administration Users Click on the name of the user you wish to edit then click on the Edit button Print Summary Return to Administration 10 Page Rev 052014 vT 3000 3 Editing a User Go to Home Administration Users Click on the name of the user you wish to delete then click on the Delete button The system will not ask you to confirm the deletion the user will be removed from the list USER MANUAL Team Leader Joh
22. ents in the software If you delete the product key please contact VersaCall immediately to receive the key This section will also be used if you upgrade your version of the software as a new key will be provide to you to enter C Debug Mode this will be selected so that detailed log files can be created while you are using the software This is only used when there is an error in the system and a Technician has asked you to select so that the system can be investigated further Leave this unmarked unless told to do so by a VersaCall Technician 80 Page Rev 052014 VT Cj Cj Cj USER MANUAL Databases Locations Hide Admimistration Database Details Administration SQL Server Name 127 0 0 1 S5QLEXPRESS Database Name VT3000_Administration User Name Password SQOLServeri23 Show Configuration Database Details Show Events Database Details 2 Database Locations A Administration Database Details this will be hidden by default click on the arrow to the right of the heading to expand This is the database that holds all information for the Administration portion of the software The details will show what type of database is being used the SQL Server name the Database Name the User Name and the Password We suggest that this section not be changed by the user If you have a need to change any information here please contact VersaCall and speak with a Technician B Configuration Database this will be hidden by defa
23. ete Input 2 Discrete Inputs Properties m DI 1 DI Discrete Input 2 DI3 Type Enabled Discrete Outputs Monitoring Points ee Linked To 3 Click on DI2 as we will be setting this up as a count For the type select Count click in the box for Enabled to activate the input if you want to setup a delay enter that in the field provided the Linked To option will not be available as we will link it when we set it up in Production Click on the Accept button EDIT DEVICE New Production Status Module Device Properties Monitormg Points Discrete Inputs Children 0 DI 1 DI 2 Monitoring Points DI3 DI4 Discrete Outputs Add New Monitoring Point aaa r _ ros 4 Click on the Monitoring Points text click on the Add Process button This is where we will setup the beginning of Production and add the other options contained within it 66 Page Rev 052014 Q vT 3000 USER MANUAL EDIT DEVICE New Production Status Module Save amp Exit Device Properties Production Discrete Inputs Properties Children Discrete Outputs Monitoring Points Process ID p fl Production Process Name Mode a Actions Show Details 5 On the Properties page enter Production for the Process name and select Process as the Mode Click on the Accept button EDIT DEVICE New Production Status Module Device Properties Production Discrete Inputs Properties Children
24. hildren Monitoring Points Quality E Engineering Alarm Name SUPervisor Mode mamma aaa aan taal Save amp Exit Discard amp Exit Niaintenance Remove Communication Paths Lag Time s eo Text Message Use Audio E late Audio File File s a Communications Path click on the Add button to enter a new path This will allow you to select the route for the alarm the message or text you want sent to the outputs and you can also select an Audio file if you have set those up in the system for phones radios or PA systems b Path ID this will be generated automatically by the system Path Name enter a name for the path you are creating Route select a route from the drop down menu All of the routes that you set up in Routing will appear in the list 55 Page Rev 052014 VT OOO USER MANUAL e Lag Time enter the number of seconds you wish to lapse before the route is initiated Add State this will allow you to set up a specific action for the state of an alarm a State select Set Acknowledge or Clear from the drop down menu You want to select the state of the alarm that you want to create an action for If you set the box up as Dual State then you will only need to setup the Set and Clear states If you setup the box as Tri State then you will want to setup all 3 states unless you choose not to notify the outputs for one of the states b Text Message enter the message
25. ick on the Copy button Once the Edit window appears you will need to adjust any field that is not correct then click on the Save button This method works best if you have multiple lists that are the same except for a few fields Ensure that you give the list a name as the copied list will be named Copy of List Name 47 Page Rev 052014 VT 2 OOO USER MANUAL PRINT SUMMARY Generates a summary view of the selected Selection Lists Click on the name of the Selection Lists you want to generate a summary on To select multiple Selection Lists hold down the CTRL button while clicking on the Selection Lists name Once all Selection Lists have been selected click on the Print Summary button 48 Page Rev 052014 VT 2 OOO USER MANUAL Selection Lists Summary Print View Selection Lists Summary Download File XML Test List I 1 Name Falue 1 2 Hex Bott ee 3 4 Hex Bolt 7 mm Hex Bott 9 mm Hex Bolt 49 Page Rev 052014 vT 3000 Configuring Devices USER MANUAL This section is used to setup and input device that will be on the floor and communicating with the VT3000 control unit All modules will be available in this area Call Stations I O Modules Repeaters and Production Status Modules Go to Home Configuration Devices and select a device type from the drop down window and click on the Add button Go to the appropriate Device section below for instructions on how to fill out the required informati
26. ick on the Download button to obtain a copy of that log This may need to be done when there is an issue and you are speaking with a technician The log file will help the technician determine the cause of the problem 77 Page Rev 052014 VT 3 OOO USER MANUAL Active Information Menu Active Information This section provides real time information on Alarms Processes and Samplers The information presented on the page is current and is automatically updated every 15 seconds You can select to Manually Refresh the page using the button at the top of the page The display can be filtered by Alarms Processed or Samplers by clicking on the down arrow at the top of the page and selecting the appropriate item At the bottom of the page the user can select the stop the automatic refresh To the right side of each event is a Clear option under the Admin heading Click on this to delete the entry on the table Please note the entry will immediately delete there will be no confirmation window ACTIVE INFORMATION sequence Types fal o M ID Parent Derice Type Mame Air Duration Skate Data Admin 1604 0 Test PSM1 al S0 Machine Down 0 00 0000 0 00 00 PHI 0 01 05 26 Set lear Feturn ta Home 78 Page Rev 052014 VT OOO USER MANUAL Administration Menu Administration System Settings this option will allow you to change Administrative options in the VT3000 software These options include Global settings Service settings and Web
27. iguration we will be setting up the PSM to be connected to a machine that will give a machine down alarm a count a list selection and a call button Go to Configuration Devices select Production Status Module click on the Add button Device Properties Device Properties Discrete Inputs properties eee Discrete Outputs Device Name EDIT DEVICE New Production Status Module 1 From the Device Properties page enter a Device Name and click on the Accept button I1 EDIT DEVICE New Production Status Module Device Properties Discrete Inputs Properties a DI 1 7 DI Discrete Input DI3 rope Accept ae Enabled Discrete Outputs Monitoring Points verted On Delay 100ms Off Delay 100ms Linked To io 2 Click on the Discrete Properties Text then select DI1 Keep in mind you can setup the counts and transitions on whichever input you hook up from your machine to the module We are setting this input up to be a Machine Down alarm Select the Type as Transition click on the box for Enabled to activate the input set the delay to how long you want the input to be activated before the alarm is set deactivated leave the Linked To box as Not Set for now we will come back to that after we have created the alarm Click on the Accept button 65 Page Rev 052014 vT 3000 EDIT DEVICE New Production Status Module USER MANUAL oe Device Properties Discr
28. ile amp ML Test Route I 1 Escalation Duration Notifications 0 Initial Email Test 1 1 First 2 Second Email Test 1 43 Page Rev 052014 VT OOO USER MANUAL Configuring Selection Lists A Selection List is a list of options that you setup that can be accessed or inserted when setting up a PSM This would be a situation where you are setting up a data field that would have the same selections over multiple devices For example a Materials option would have different size bolts or nuts that can be selected The key to this is to save time by setting up the list once and adding it to multiple devices ADD Go to Home Configuration Selection Lists and click on the Add button Fill in the information required and click on the Save button to save the selection List Test List 1 Print Summary eT 44 Page Rev 052014 VT 2 Cj Cj Cj USER MANUAL EDIT SELECTION LIST Save amp Exit Discard amp Exi Name List Type EDIT SELECTION LIST aie Masaki Lis Selection oy Lis Name FBisthp Meee ID 1 2 Hex Bolt Name 9 mm Hex Bolt 1 2 Hex Bolt Value a E List Name name that you choose to identify the list List ID this is automatically assigned by the system Selection List Type select Standard the Non Standard option is not yet available List click on the Add button to add an item to the list Enter a name and value for the item then click on the update button
29. inimum because anything shorter will make the system constantly update using up a great deal of processing power If you have many modules the update can cause delays in alarms if too much time is being spent on updating counts Click on the Accept button EDIT DEVICE Machine PSM Device Properties Monitoring Points Discrete Inputs Children Discrete Outputs S I Production coring points AIL Monitoring Points v a Production il Operator Production E Count E Parts Add New Monitoring Point t 4 E ores je 11 Click on the Monitoring Points text and click on Add Alarm We will be setting up what will happen when the Machine Down input is triggered EDIT DEVICE Machine PSM Device Properties New Alarm Remove Discrete Inputs Properties Children Discrete Outputs a Monitoring Points Alarm ID pun a E Production A E Operator al H Count E Parts New Alarm 12 For the Alarm name enter Machine Down select the Mode that fits your needs we selected Dual State as we want the alarm to show when the machine stops and clear when the machine starts up again The downside to selecting a Tri State alarm to be acknowledged is that when the machine starts up again 70 Page Rev 052014 VT Cj Cj Cj USER MANUAL the alarm will clear whether an acknowledgement has been selected or not Use the best option for your purposes Click on the Accept button EDIT DEVICE Machine PSM
30. iption Included Items Available Items Email Test aml gt gt Remove gt gt 1 Route Name name that you choose to identify the route 2 Route ID this is automatically assigned by the system 3 Repeat Last Escalation as you add multiple Escalations you would choose this option to repeat the last message to the last escalation 4 Escalations choose Add when you want to setup a new escalation You can also choose to delete or copy an escalation by clicking on the escalation and clicking on the appropriate button You can add as many escalation as are needed for the module 5 Duration enter the number of seconds you want to lapse after the alarm is selected until the next escalation begins In the example we have used 300 seconds which is 5 minutes This means 5 minutes will lapse before the next escalation output is notified The initial will be notified immediately upon the alarm being set on the module 6 Available Items this will show all the outputs you have available for the escalation Click on the output you wish to add to the escalation and click on the Add button You can remove an output by clicking on the output and selecting the Remove button Once you have setup all of the escalations that you want for this route you will click on the Save amp Exit button to save the route If you have made a mistake that you cannot correct by removing the escalation or output you can choose the Discard amp Ex
31. it as Blue Light meaning this output will turn on the blue light in the stack The output number is for the corresponding call station button b Type select Disabled Normal or the Related option would be only be used in custom setups Please contact VersaCall for any customized setup for assistance on configuring it c Enabled select by clicking in the box this will make the output active Inverted select by clicking in the box this would be used in custom setups please call VersaCall for assistance with this type of setup e Default State select Off On or Blink this is the state of the light when nothing is active or no alarms have been set f On Delay enter the number of milliseconds units of 100ms you wish to expire before turning on the output after the action g Off Delay enter the number of milliseconds units of 100ms you wish to expire before turning on the output after the action h Blink On enter the number of milliseconds units of 100ms you wish to expire before turning on the output after the action i Blink Off enter the number of milliseconds units of 100ms you wish to expire before turning on the output after the action j Discrete Output 5 this would be the light at the top of the light stack or bottom depending upon configuration that would signal no alarms have been set For example a green light at the top of the stack is on when nothing is set signaling everything at the sta
32. it button This option is generally used when editing a route and you want to return it to the original configuration 31 Page Rev 052014 YT 3 OOO USER MANUAL EDIT Go to Home Configuration Routing and click on the name of the route you wish to edit Once the route is highlighted click on the Edit button When the edit page opens you can change any field needed Ensure that you click on the Save amp Exit button once you have made all changes If you have made a mistake and wish to return the route to the original configuration simply click on the Discard amp Exit button Test Route 1 EDIT ROUTE Route Name Route ID tener Escalations amaaa Ea Duration Description Included Items Available Items Email Test 1 l a 32 Page Rev 052014 VT 2 OOO USER MANUAL In this example we have added a first and second escalation to the route Once you have made all the changes that are needed simply click on the Save amp Exit button to save the changes If you want to remove the changes that you have made and return the route to the original configuration click on the Discard amp Exit button DELETE Go to Home Configuration Routing and click on the name of the route you wish to remove Once the route is highlighted click on the Delete button A window will appear asking if you want to delete the selected route Ensure the correct route is presented in the message and select OK If the incorrect
33. l be replaced by a number that continually increments This can be used for determining if a page is missed during a coverage test 90 Page Rev 052014 VT D D D USER MANUAL 3 Email Address select Email Address from the Outputs Devices drop down menu Select the email address that you want to test by clicking on it Type in the Destination Type test message that you want to send Click on the Send button Email Test 1 Message eee Return to Home 91 Page Rev 052014 VT D D D USER MANUAL Outputs O Devices 4 Text Message select Text Message from the drop down menu Select the cell phone that you want to test by clicking on it Type in the test message that you want to send Click on the Test Cell Phone Send button Destmation Type Message Return to Home 92 Page Rev 052014 VT 2 Cj D USER MANUAL Outputs Devices FT Outputs O Devices Destination Type Destination Type Test Radio e Use Text To Speech Use Text To Speech Message Audio File Send Send eee ee Return to Home Return to Home 5 Radio Channels select Radio Channels from the drop down menu Select the radio channel that you want to test by clicking on it To use the Text to Speech option to send a message simply click on it to mark it Enter the message you want to send and click on the Send button If you want to play a WAV file over the
34. ld down the CTRL button while clicking on the output name Once all outputs have been selected click on the Print Details button Device Type raa eet os com Frint Summary Print petals i Return fo Configuration ee 28 Page Rev 052014 VT 2 OOO USER MANUAL Device Detailed Print View Test 1 Station Downoad File gvi Device Properties Properiy Falue Device ID Device Name Device Type Syne Key Discrete Outputs Output ia On Off Bink Blink Number Description Type Enabled Inverted D A o a On of Normal M O Oms Oms 500ms 500ms Normal v il Oms Oms 500ms 500ms Normal M O Oms Oms 500ms 500ms o Nom v il Oms Oms 500ms 500ms Related V Oms Oms 500ms 500ms 1 2 3 4 Direct Inverse Monitoring Points Level I Type Mode Description Maintenance 1 Quality 2 Engineering 3 Supervisor 4 On this new page view of the details you can click on the Download File XML to get an XML sheet view of the output s 29 Page Rev 052014 VT 3 D D D USER MANUAL Configuring Routing Once the output devices are configured you can add and edit the communication routes ADD Go to Home Configuration Routing and click on the Add button Edit Print Summary E 30 Page Rev 052014 VT Cj D D USER MANUAL EDIT ROUTE a Route Name Route ID BI eat ast ocean Escalations Duration Descr
35. lways the pager will receive messages no matter the time of day During Specific Shifts you can select the specific shift to send messages to the pager The pager will only get messages during the shift selected Schedule you will choose from the schedules that you set up When you select one the shifts will change to show the correct information for the selected schedule Shifts click in the box next to the shift you wish to select A checkmark will show in the box 21 Page Rev 052014 VT Cj Cj CJ USER MANUAL f Save amp Exit once you have made all changes or entered all information click on the Save amp Exit button at the top right corner of the screen under the Help My Profile and Logout options If you made a mistake click on the Discard amp Exit button or edit the fields 4 Radio Channel enter the following information for messages to be sent out over a specific radio channel From the Outputs page you will select Radio Channel for Output Type and enter the following information for each one Output Type Radio Channel v 22 Page Rev 052014 VT Cj Cj D USER MANUAL Output a Phone Number Number of Times to Replay Include Escalation Notification Availability Not Available 2 OAbways During Specific Shifts 2 First lJOAM 6PM shifts second 6PM 2 AM Third 2 AM 10AM a Output ID this will be assigned by the VT3000 software This is for reco
36. mail pager cell phone and radio We will cover the setup of each one below 1 On Site Pager In order to complete this setup you will have to get the Cap Code of the pager This is programmed into the pager and identifies it to the paging transmitter Please refer to the manual that came with the pager for instructions on how to enter the configuration mode or visit the Support page on www versacall com to obtain the Cap Code From the Outputs page you will select On Site Pager for Output Type and enter all information in the fields provided on the screen Output Type On Site Pager hed I 16 Page Rev 052014 VT Cj Cj CJ USER MANUAL f ouput Numeric Availability Not Available O Always 2 O During Specific Shifts 2 First lOAM 6PRM shifts second 6PM 27 AM Third 2 4AM 10AMT Output ID this will be assigned by the VT3000 software This is for recording information in the database it does not affect the device in any other way Output Name this will be the name that you assign to this device Ensure that you choose a name that can be easily recognized for routing and testing Capcode this is the specific number assigned to the pager With this code the paging transmitter will be able to send messages to it Numeric indicates if you want to only send a numeric page In most cases this will be left unchecked as most messages from the VT3000 system will contain alpha numeric chara
37. mp Exit Schedule Second Remove Shifts Properties First Second Shift Name Second Shift ID le Shift Type Third Crossover Start Time ee C Previous Day O Following Day End Time EDIT SCHEDULE Save Discard amp Exit Schedule Third Remove Shifts Froperties First second Shift Name hird Shift ID Shift Type Third Crossover Start Time 2 None O Previous Day End Time 6 00 00 AM Following Day Once the last shift has been created click on the Accept button and then on the Save button to save the entire schedule If you need to set up additional Schedules simply click on add and follow the same steps 40 Page Rev 052014 vT 3000 EDIT Go to Home Configuration Shifts Schedules and click on the name of the schedule you wish to edit Once the schedule is highlighted click on the Edit button When the schedule page opens you can change any field needed Click on the Shifts option to edit any shift for the schedule After making changes to either a Schedule or Shift click on the Accept button Once all changes for Shifts Schedules have been accepted click on the Save button Print Summary USER MANUAL DELETE Go to Home Configuration Shifts Schedules and click on the name of the schedule you wish to remove Once the schedule is highlighted click on the Delete button A window will appear asking if you want to delete the selected sched
38. n EDIT DEVICE Machine PSM chal Device Properties Call Remove Discrete Inputs Discrete Outputs g a at a Monitoring Points lan P Production Machine Down Maintenance a E Call E Mamtenance Properties Children t Add New Monitoring Point 18 Return to the Call Children tab click on the Add Alarm button to setup each additional alarm We have selected to setup a Quality Engineering and Supervisor call 73 Page Rev 052014 VT 3 OOO USER MANUAL EDIT DEVICE Machine PSM Save amp Exit Discard amp Exit Device Properties Quality Discrete Inputs Discrete Outputs Monitoring Points Production J Machine Down a E Call E Maintenance Mode Properties i Children i EDIT DEVICE Machine PSM Device Properties Engineering Discrete Inputs Discrete Outputs Properties Children Monitoring Points AlamiD ft i Production Machine Down Alarm Name E Call Maintenance Mode Quality EJ Engineering EDIT DEVICE Machine PSM eed a Save amp Exit Discard amp Exit Device Properties Supervisor Discrete Inputs Properties Children Discrete Outputs z Monitoring Points Alarm ID pn Production A EJ Machine Down E Call E Maintenance Mode Quality E Engineering SUpEervisor he WL Alarm Name Ensure that once you have setup each Alarm you click on the Accept button Once you have setup all of the s
39. n Ooe Add Delete Print Summary Return to Administration 11 Page Rev 052014 VT D D D USER MANUAL Adding or Editing User Information The user information page will allow you to add or edit the information needed to establish a user for sign in venan To parm C User Group Detaut v Theme Default I 1 User Name type in the name that you want this user to enter when they are presented with the Login screen 2 Full Name this is the full name of the user This is for reference purposes it will not be used on the Sign in page 3 Password enter the password that you want this user to enter on the Login screen 4 E Mail enter the email address of the user 5 User Group select the group that this user should belong to depending upon what permissions you wish to provide When you click on the down arrow all User Groups will show If you have questions about User Groups please go back to the Creating User Groups section 6 Theme this is a color scheme that can be selected for different users Click on the down arrow and choose the appropriate theme for the user 12 Page Rev 052014 vT 3000 USER MANUAL My Profile Logout Discard amp Exit 7 Save amp Exit once you have made all changes or entered all information click on the Save amp Exit button at the top right corner of the screen under the Help My Profile and Logout options If you made a mistake an
40. ng for a specific module Logs allows the user to view the logs for the system and a way to download those files a Address 0013A20040A70A7F 0013A20040A70A0C 0013 A20040A70A43C 0013420040470402 00 07 41 00 21 33 00 15 26 00 11 15 Last Heard Room Coverage N A N A N A N A Details Details Details Details Options Options Options Options Device Name shows the name that the user assigned to the device If no name was assigned then it will show NOT CONFIGURED A coordinator will always show N A Network shows the type of network that the device is using to check in Address this is the MAC address of the device The MAC address will be printed on a label attached to the outside of the box Last Heard From displays the time that has lapsed since the device last checked in through the network When a device has not checked in for a long period of time more investigation is needed to determine if there is an issue with the device 75 Page Rev 052014 VT Cj Cj D USER MANUAL 7 Coverage currently no used 8 Details the details option allows you to see if any file transfers are active if a coverage test has been initiated and its results and the Component configuration When you call in a Technician may ask you to look at the details in order to determine any errors with the device 9 Options this is where you select to send configuration data and
41. ny device or output that has been entered into the system Communications cend otunutic ations 14 Page Rev 052014 VT OOO USER MANUAL Configuration Options This is the main configuration menu of the VT3000 Web Interface Here it is gives you options for configuring different areas of the system Devices Allows the user to add edit and delete the input device configuration Input devices include Call Stations Wireless Modules I O Modules Repeaters and Product Status Module Devices Routing Allows the user to define which methods of communication are to be utilized by the various devices It also allows the user to define the escalation process Routing Outputs allows the user to set up the various forms of communication used by the system This can include email addresses on site pagers text messages radio channels etc Shifts Schedules allows the user to configure shifts and schedules of shifts that define work times These are used for Routing as well as other aspects of the system Shifts Schedules Selection Lists allow the user to define lists that can be selected from devices These can be static or dynamic lists Selection List 15 Page Rev 052014 VT Cj Cj CJ USER MANUAL Setting up Outputs Before you setup a route you will want to configure your output device Outputs are any type of media that the VT3000 system can communicate with These generally include e
42. o the Alarm Properties page 53 Page Rev 052014 VT OOO USER MANUAL EDIT DEVICE Test 1 Station Device Properties Monitoring Points Discrete Outputs Children Monitoring Points Monitoring Points Vaintenance Quality Engineering Supervisor 7 Add New Monitoring Point h EDIT DEVICE New Call Station Device Properties Button 1 Remove Discrete Outputs properties Children Monitoring Points EJ Button 1 EJ Button 2 EI Button 3 EI Button 4 Communications Show Details xl Actions Show Details a Alarm ID the system will fill in this information automatically Alarm Name enter the name you wish to assign to the button such as Quality Maintenance Super visor etc c Mode select Dual State Tri State or Disabled Dual State is press the button to activate the alarm and press the button again to clear the alarm Tri State is press the button to activate the alarm press the button again to acknowledge the alarm and press a third time to clear the alarm Once you have made the correct changes or entries click on the Accept button and proceed 54 Page Rev 052014 vT 3000 USER MANUAL Communications you will select the route of the alarm and add any additional states you want EDIT DEVICE Test 1 Station Device Properties Discrete Quiputs Properties C
43. on Device Type a Call Station VO Module Repeater VV Module Production Status Module Print Summary Print Details 50 Page Rev 052014 VT Cj Cj Cj USER MANUAL CALL STATION 4 button module used to call for a specific department or individual for assistance at the station or floor location EDIT DEVICE New Call Station Save amp Exit Discard amp Exit Device Properties Device Properties Monitoring Points Device Name Test Call Station 1 1 Device Properties enter a Device Name the Device ID will be generated by the system Once you have entered the name of the device click on the Accept button to save the name EDIT DEVICE New Call Station Save amp Exit Discard amp Exit Device Properties Discrete Output Discrete Outputs Properties T Discrete Output 1 1 Discrete Output 2 1 Discrete Output 3 Description 1 Discrete Output 4 Discrete Output 5 Type Monitoring Points Discrete Output 1 Enabled Inverted Default State On Delay 100ms Off Delay 100ms 0 Blink On 100ms Blink Off 100ms Direct Inverse 2 Discrete Outputs click on the name of the output you wish to change and the Properties field will appear on the screen This would be used if you have a stack light attached to the Call Station box 51 Page Rev 052014 VT Cj Cj CJ USER MANUAL Description enter a name description for the output we have labeled
44. on the Discard amp Exit button 19 Page Rev 052014 VT Cj D D USER MANUAL 3 Text Message use this option if you wish to send messages to individual cell phones From the Outputs page you will select Text Message for Output Type and enter the following information for each one 20 Page Rev 052014 VT Cj Cj CJ USER MANUAL Output ID Phone Number Po Provider PF Availability Not Available 2 OAlways O During Specific Shifts 2 First lOAM 6PRM Shifts second 6PM 2 AM Third 2 AM 10AMT a Output ID this will be assigned by the VT3000 software This is for recording information in the database it does not affect the device in any other way b Output Name this will be the name that you assign to this device Ensure that you choose a name that can be easily recognized for routing and testing c Phone Number enter the phone number for the phone you are setting up d Provider click on the down arrow in the field and choose the service provider for the phone you are setting up If your provider is not in the list you will need to contact them to determine what the email address is to have messages sent to your phone You will select Custom for a provider not listed and type in the address provided by your service provider e Availability choose the option that fits best Not Available the pager will not receive messages This can be used when someone goes on vacation A
45. or a new transmitter you would click on the Add button If you wish to edit an existing transmitter simply click on it and click on the Edit button To delete an existing transmitter simply click on it and click on the Remove button A B Enabled select this box if you want to make the device active Description enter a name for the transmitter This is useful when setting up multiple transmitters or to be able to identify the transmitted on the Device Status page Driver currently there is only one choice Salcom 12 62 If we add additional transmitters to the system there will be multiple options Synchronization Code this is used when setting up multiple transmitters If two transmitters are close enough together there is a danger of them overlapping and stepping on one another Placing them on different synchronization codes will have on transmitter wait for the others to finish transmitting before it begins transmitting Port this is the COM port that is used by the system to communicate with the device To find out the correct COM port you would need to go to the Device Manager in Windows and click on the COM ports section 85 Page Rev 052014 VT Cj Cj CJ USER MANUAL Audio Out Enabled C Description Driver n o 4 Audio Out this is used to setup the voice or audio files that will be played through the phone lines or through a radio transmitter A Enabled select this box if you want
46. ort Template Upload Delete View Automated Report Edit Delete Add Report Generation Wizard Run Global setting Edit View VT3000 Reporting VRS II software permissions page 8 Page Rev 052014 VT D D D USER MANUAL User Group Name Group Name User Group ID ooo Application Y 73000 Core v Devices Program Add Edit Delete L View Routing Add Edit Delete View Outputs Add Edit Delete View shifts Add _ Edit Delete View Selection Lists Add Edit Delete View Device Status Edit Delete View Logs Delete L View Active Information Pia Delete View System Settings Add Edit Delete View Users Add Edit Delete View User Groups Add Edit Delete View Control Center Add CL Edit Delete View Communications Communications Send VT3000 Core software permissions page 1 User Group Name this is the name of the group you are adding or have copied When you add a new group the name field will be blank you will have to enter a name If you have copied an existing group the name field will show Copy Of then the name of the copied group You can leave the name as it is or click in the field to edit it When you choose to edit a group you can either leave the name the same or edit it 2 User Group ID the system will assign the group an ID 3 Application from the drop down arrow you can choose VT3000 Core Virtual Pan
47. ps Click on the group name the click on the Edit button to modify Select or deselect the options presented on the Edit User Group page Print Summary Return to Administration 6 Page Rev 052014 VT 3 OOO USER MANUAL 3 Deleting a Group Go to Home Administration Administrators User Groups Click on the group name you wish to remove then click on the Delete button You will not be asked to confirm the deletion the group will be removed from the list Print summary Return to Administration Administrators 4 Deleting a Group Go to Home Administration User Groups Click on the group name you wish to copy duplicate then click on the Copy button On the Edit User Group page you will Print summary RFeturm to Administration 7 Page Rev 052014 VT Cj Cj CJ USER MANUAL User Group Configuration Options When you select to add edit or copy a user group you will be presented with the user group configuration options page From this page you will select which options are available to the group you are creating or editing Each section on the page corresponds with the sections available in the software You simply click on the box next to the option you wish to give the group permission on Application VT3000 Reporting v Filter Group Add Edit Delete View Definition Group Add Edit Delete View Saved Report Add Edit Delete Override Rep
48. puts EDIT Go to Home Configuration Outputs and click on the name of the output you wish to edit Once the output is highlighted click on the Edit button When the edit page opens you can change any field needed Once you have made all changes or entered all information click on the Save amp Exit button at the top right corner of the screen under the Help My Profile and Logout options If you made a mistake and do not want to save any of the information that you have entered click on the Discard amp Exit button AYZ Channel Jane Doe Cell Return ta Configuration 24 Page Rev 052014 VT OOO USER MANUAL DELETE Go to Home Configuration Outputs and click on the name of the output you wish to remove Once the output is highlighted click on the Delete button A window will appear asking if you want to delete the selected output Ensure the correct output is presented in the message and select OK If the incorrect output is shown you will want to select cancel and repeat the steps XTZ Channel Message from webpage Jane Doe Cell gt Delete selected Outputs Cancel Return ta Configuration 25 Page Rev 052014 VT OOO USER MANUAL COPY Go to Home Configuration Outputs and click on the name of the output you wish to duplicate Once the output is highlighted click on the Copy button Once the Edit window appears you will need to adjust all fields that is are incor
49. puts Properties Children Discrete Outputs Monitoring Points Process ID a i Production Operator Process Name Mode Actions Show Details 8 Click on the Production text to add another item to Production Click on the Children tab We will be setting up the count 68 Page Rev 052014 VT 2 Cj Cj D USER MANUAL EDIT DEVICE New Production Status Module Device Properties Production Remove Discrete Inputs Properties Children Discrete Outputs Monitoring Points toring Po Monitoring Points a i Production Operator ps Add New Monitorina eer gt D een gt 9 From the Children tab click on the Add Sampler button to add the count EDIT DEVICE Machine PSM ETERA EEDE Device Properties New Sampler Remove Discrete Inputs Properties Children Discrete Outputs a i Production New Sampler Mode Type Keep Total Trigger Period s Input 10 Enter Count for the Sampler Name select Linked Sampler for the Mode as we are going to link it to the input we setup select Count for the Type click on the box for Keep Total to keep a running total of the count select As Occurs for the Trigger to keep a real time count the period is how long the display waits to update select DI2 as the Input since we setup the count on this input For the trigger 69 Page Rev 052014 VT Cj D D USER MANUAL you will want to leave the period at 60 seconds at a m
50. radio channel to test ensure that Text To Speech is not marked Select the WAV file you wish to play from the drop down menu and click on the Send button 93 Page Rev 052014
51. rd 2 4M 10ANT Output ID this will be assigned by the VT3000 software This is for recording information in the database it does not affect the device in any other way Output Name this will be the name that you assign to this device Ensure that you choose a name that can be easily recognized for routing and testing To Address enter the email address that you wish to send the message to Include Tagline choose this to have a tagline used when the email is sent By default the tagline is simply the date and time Availability choose the option that fits best Not Available the pager will not receive messages This can be used if someone goes on vacation Always the pager will receive messages no matter the time of day During Specific Shifts you can select the specific shift to send messages to the pager The pager will only get messages during the shift selected Schedule you will choose from the schedules that you set up When you select one the shifts will change to show the correct information for the selected schedule Shifts click in the box next to the shift you wish to select A checkmark will show in the box Save amp Exit once you have made all changes or entered all information click on the Save amp Exit button at the top right corner of the screen under the Help My Profile and Logout options If you made a mistake and do not want to save any of the information that you have entered click
52. rding information in the database it does not affect the device in any other way b Output Name this will be the name that you assign to this device Ensure that you choose a name that can be easily recognized for routing and testing c Channel Number enter the channel number for the message to be played over d Number of Times to Replay enter the number of time you want the message to repeat on the channel e Include Escalation Notification choose this option if you wish to have the escalation broadcast f Availability choose the option that fits best Not Available the pager will not receive messages Always the pager will receive messages no matter the time of day During Specific Shifts you can select the specific shift to send messages to the pager The pager will only get messages during the shift selected Schedule you will choose from the schedules that you set up When you select one the shifts will change to show the correct information for the selected schedule Shifts click in the box next to the shift you wish to select A checkmark will show in the box g Save amp Exit once you have made all changes or entered all information click on the Save amp Exit button at the top right corner of the screen under the Help My Profile and Logout options If you made a mistake click on the Discard amp Exit button or edit the fields 23 Page Rev 052014 VT OOO USER MANUAL Editing Out
53. rect Once you have made all changes or entered all information click on the Save amp Exit button at the top right corner of the screen under the Help My Profile and Logout options If you made a mistake and do not want to save any of the information that you have entered click on the Discard amp Exit button This method works best if you have multiple outputs that are the same except for a couple of fields Device Type AV Print Summary Print Details 26 Page Rev 052014 VT 2 OOO USER MANUAL PRINT SUMMARY Generates a summary view of the selected output s Click on the name of the output you want to generate a summary on To select multiple outputs hold down the CTRL button while clicking on the output name Once all outputs have been selected click on the Print Summary button Device Type eat os com f H Print Summary Print Details ee Return to Configuration Device Summary Print View Device Set Summary Download File XML CallStation Test 1 Station 1 Level I Type Mode Description Maintenance 1 Quality 2 Engineering 3 Supervisor 4 On this new page view of the summary you can click on the Download File XML to get an XML sheet view of the output s 27 Page Rev 052014 wr 3 O 0 D USER MANUAL PRINT DETAILS Generates a detailed view of the selected output s Click on the name of the output you want to generate a detail view on To select multiple outputs ho
54. ren DI1 DI Discrete Outputs DI3 DI4 S Discrete Outputs DO1 DO DO3 DO 4 DO5 DO6 DO7 Monitoring Points If you click on the Discrete Outputs text you will see the screen shown above that will allow you to select the DO Click on the Edit button to access the Properties You can also access the DO Properties by clicking on the symbol next to the Discrete Outputs text 60 Page Rev 052014 VT Cj D D USER MANUAL EDIT DEVICE New rO Module Device Properties Discrete Output 1 a Discrete Tapis Prape OOOO DI1 DI Discrete Output 1 DI3 Description DI4 Discrete Outputs Type z Enabled DO 3 Inverted DO 4 Default State DO5 DO 6 On Delay 100ms DO7 Monitoring Points Off Delay 100ms Blink On 100ms Blink Off 100ms Direct Inverse 3 Discrete Outputs click on the output you wish to change and click on the Edit button d sm oanoo Discrete Output the user cannot alter this field Description enter a name or description for the output Type select Disabled Normal or Related Enabled select by clicking in the box Inverted select by clicking in the box On Delay enter the number of milliseconds you wish to expire before sending the on command Off Delay enter the number of milliseconds you wish to expire before sending the off command Blink On enter the number of milliseconds
55. rete Inputs amp Discrete Inputs Children DII DI2 Discrete Inputs DI3 DI4 Discrete Outputs Monitoring Points 58 Page Rev 052014 VT Cj D D USER MANUAL EDIT DEVICE New O Module Device Properties Discrete Input 1 Discrete Inputs Properties l DI DI Discrete Input 1 DI3 Type Disabled v Enabled Discrete Outputs Monitoring Points verted Linked Ta ad 2 Discrete Inputs click on the input you wish to change and click on the Edit button a b Discrete Input the user cannot alter this field Type select Disabled Transition a signal from the machine that will trigger an alarm or Count a signal from the machine that will trigger a count of 1 Enabled select by clicking in the box Inverted select by clicking in the box This is used when you have a signal that is always on but you want the action or alarm to be triggered when it is off On Delay enter the number of milliseconds you wish to expire before accepting the on command Off Delay enter the number of milliseconds you wish to expire before accepting the off command Linked To this option will only be available for Transition type Inputs Click on the Accept button once all information has been entered or changed 59 Page Rev 052014 VT D D D USER MANUAL EDIT DEVICE New O Module E ES Tii i Device Praperties Discrete Outputs Discrete Inputs Child
56. ription VT3000 system Key 481FPC 4 868 734 0 DB4519 366D3 You can choose to view any application by clicking on it in the list Most will not have any options available The VT3000 Main Service will have a Stop Start and Refresh button If the system is not responding for any reason you may need to restart it Click on the VT3000 Main Service in the list click on the Stop button count to 5 then click on the Refresh button count to 5 and click on the Start button 88 Page Rev 052014 USER MANUAL Shared Files this option allows you to see all the files currently loaded into the system Here you can add files remove files or update the files SHARED FILES Filename Fersion Last Updated GlobalVT3000Settings xml 0 1 0 23 2014 3 10 19 PM Andio test123 wav 1 0 0 5 23 2014 3 10 20 PM Upload Shared File Local File Path Browse Shared File Name Shared File Version U pload a a Return to Control Center 1 Information all the file information will be shown on the page the filename version and when last updated 2 Download use this option to download a copy of the file to your computer 3 Remove use this option to delete the file from the system Use discretion when doing this as it may be a file currently being used by the system 4 Upload if you need to upload a new file you will click on the Browse button to go to the location that you ha
57. soft Zira Desktop oordinators 1 Control Center A Control Center Address this is the location of the Control Center This setting should not be changed unless a VersaCall Technician has told you to do so Changing this may cause the system to stop functioning B Control Center Port this is the port that the Control Center is using to operate from This setting should not be changed unless a VersaCall Technician has told you to do so Changing this may cause the system to stop functioning C IACP Port this is the port currently being used by the system to operate This setting should not be changed unless a VersaCall Technician has told you to do so Changing this may cause the system to stop functioning D Text to Speech this can be selected if you wish to not use WAV files for audio communications When selected all messages that you typed into the Communications section of a state will be spoken by the option that you choose The options available vary based on the version of Windows the server is running on 83 Page Rev 052014 VT Cj Cj CJ USER MANUAL Coordinators Enabled Network Name 65t System Driver Dig iMesh 900HP Y Isolation Code p wi Pot NOPORTS Remove 2 Coordinators this is where you would setup or edit any mesh coordinators that you use on the system For a new coordinator you would click on the Add button If you wish to edit an existing coordinator simply click on it
58. t will be added at a later date Standard means 7 days a week Rotating means that you will setup each day and time individually 3 Start Time enter the time that you want the schedule to begin This would be the beginning of the first shift 4 End Time this field will be automatically calculated by the system depending upon the shifts that you set up 37 Page Rev 052014 VT D D D USER MANUAL 5 Crossover refers to shifts that cross midnight into another day The following options help deal with those circumstances a None select this when the shift does not cross midnight b Previous Day this shift starts yesterday and runs into today Events are attributed to today for reporting purposes Previous Day applies only to shifts that cross midnight c Next Day this shift starts today and runs into tomorrow The events are attributed to today for reporting purposes Next Day applies only to shifts that cross midnight Once all information has been entered click on the Accept button Move on to the next section to setup the individual shifts within the schedule Shifts you will need to click on the First Second or Third to select it This will appear on the left side of the schedule page under the Schedule selection If you click on the Shifts text you will be presented with a page showing each shift in a table that you can select then choose to Add Edit or Delete Either option will allow you to set up the shift
59. tate w Reason on Clear Tri State w Reason on Ack Tri State w Reason on Clear Label Switch Contact Dual State Switch Contact Tri State w Reason on Ack 5 Communications you will select the route of the alarm and add any additional states you want a Communications Path click on the Add button to enter a new path This will allow you to select the route for the alarm the message or text you want sent to the outputs and you can also select an Audio file if you have set those up in the system for phones radios or PA systems b Path ID this will be generated automatically by the system c Path Name enter a name for the path you are creating Route select a route from the drop down menu All of the routes that you set up in Routing will appear in the list e Lag Time enter the number of seconds you wish to lapse before the route is initiated 63 Page Rev 052014 VT Cj Cj Cj USER MANUAL EDIT DEVICE New Production Status Module Save amp Exit Device Properties New Alarm Remove Discrete Inputs Properties Children Discrete Outputs S Moning Point Alarm ID ieee New Alarm A Alarm Name Communication Paths Path Name Route lest Route Lag Time s eo Use Audio Audio File Text Message File s Escalate Maintenance needed Maintenance Seo ees E aCKNOWIEedded Add State Actions Show Details amp 6
60. this selection You can setup the alarms individually but you will add to the number of buttons on the tablet screen which can cause a cluttered look that may not be as efficient Click on the Accept button and click on the Children tab if the page does not automatically load EDIT DEVICE Machine PSM Device Properties Call Remove Discrete Inputs Properties Children Discrete Outputs Monitoring Points a S Monitoring Points m P Producton E Machine Down Maintenance a E Call E Mamtenance D Add New Monitoring Point 16 On the Call Children tab click on the Add Alarm button to setup each selection that the operator may require In our example we have just setup common selections 72 Page Rev 052014 vT 3000 EDIT DEVICE Machine PSM USER MANUAL Device Properties Maintenance Discrete Inputs Properties Children Discrete Outputs Monitoring Points i Production Ey Call EJ Maintenance Mode Communications Show Details Actions Show Details 17 Enter the alarm name we used Maintenance select the Mode of the alarm that you wish to use setup the communications that you want used If you do not know how to setup the communications please see the section above this in Example 1 where we setup a Call Station interface for the PSM Once all information has been entered click on the Accept butto
61. tion is in good order The Direct and Inverse options will only be available on Output 5 By default the Inverse option will be selected for each light Click on the Accept button once all information has been entered When you have completed all the monitoring points you can click on the Save amp Exit button to save it or you can click on the Monitoring Points option to setup the button alarms see instructions below You can also select to save the configuration then select to edit the call station to proceed 52 Page Rev 052014 VT OOO USER MANUAL EDIT DEVICE New Call Station Device Properties Discrete Outputs Discrete Outputs Children Discrete Output 1 Discrete Output 2 Discrete Outputs Discrete Output 3 Discrete Output 4 Discrete Output 5 Monitoring Points If you click on the Discrete Outputs text you will see the screen shown above that will allow you to select the DO Click on the Edit button to access the Properties area shown in the previous step 3 Monitoring Points for a call box the only monitoring points are the 4 buttons on the box Each button will show on the Monitoring Points page Click on the Monitoring Points text to get a list view of the buttons and the ability to Edit or delete them You can also choose to expand Monitoring Points by clicking on the symbol next to it and click on the name of the button Either method will get you t
62. to make the device active B Description enter a name for the output This is just for reference C Driver there will only be one choice in most systems If you have multiple audio out devices then you will select the appropriate driver Radio Transmitting will be listed if used D Port this is used for a radio transmitter All radio transmitters will be attached to the LPT1 port If you have a different configuration please call VersaCall for assistance Once all devices have been setup or edited click on the Save amp Exit button If you have made a mistake you can correct it or click on the Discard amp Exit button to return the system to the original configuration 86 Page Rev 052014 VT Cj Cj Cj USER MANUAL Web Interface In this section you will be able to access settings that apply to the web interface you are currently using This section should only be changed by an Administrator or with a VersaCall Technician Control Center Control Center Address Control Center Port LACP Server IACP Port FAKS Login Authentication Authentication Mode wv Minmum Password Length 1 Control Center Address this field is use to enter the address of the control unit Control Center Port this field is used to enter the port that the control unit communicates through 3 IACP Port this is the port currently being used by the system to operate This setting should not be changed unless
63. trator will setup the SMTP server that is going to be used to send emails C Outgoing Port by default this is set to 25 if you have a reason to change the port please contact a VersaCall Technician for assistance User Name if a User Name is needed to access your SMTP server you will enter it here Password this is where you will enter the password needed to access the SMTP server From Display Name this is the name that will be shown in the email that is sent out From Email Address this is the email address that will be shown when an email is sent SSL if your system requires that you use a Secure Socket Layer then check this box Tagline this text will appear in the email By default we have it set to show the time and date that the email was sent ee GY oh 2 Once all changes have been made to the page click on the Save amp Exit button at the top right corner of the page If you believe that you have made an error in the configuration simply click on the Discard amp Exit button to return the setting to the original configuration 82 Page Rev 052014 VT Cj Cj D USER MANUAL Service In this section you will be able to access the System Name Product Key set Debug Mode Database Locations and Email settings SERVICE SETTINGS Control Center Control Center Address Control Center Port IACP Server LACP Port 8133 Text to Speech Microsoft David Desktop Microsoft Hazel Desktop Micro
64. ule Ensure the correct schedule is presented in the message and select OK If the incorrect schedule is shown you will want to select cancel and repeat the steps f Delete selected Shift s 41 Page Rev 052014 VT 2 OOO USER MANUAL COPY Go to Home Configuration Shifts Schedules and click on the name of the schedule you wish to duplicate Once the schedule is highlighted click on the Copy button Once the Schedule window appears you will need to adjust any field that is not correct correct any shift information click on the Accept button for either Schedule or Shift changes then click on the Save button This method works best if you have multiple schedules that are the same except for a few fields Test Route 1 Print Summary Return to Co nig uration EDIT ROUTE Route Name Route Copy of Test Route 1 Repeat Last Escalation Ensure that you edit the Route Name as it will show Copy of the route name copied This will allow you to choose the correct route in the module setup 42 Page Rev 052014 VT 2 OOO USER MANUAL PRINT SUMMARY Generates a summary view of the selected Shifts Schedules Click on the name of the Schedule you want to generate a summary on To select multiple Schedules hold down the CTRL button while clicking on the Schedule name Once all Schedules have been selected click on the Print Summary button Test Route 1 Route Summary Print View Routes Summary Download F
65. ult click on the arrow to the right of the heading to expand This is the database that holds all information for the Configuration portion of the software The details will show what type of database is being used the SQL Server name the Database Name the User Name and the Password We suggest that this section not be changed by the user If you have a need to change any information here please contact VersaCall and speak with a Technician C Events Database this will be hidden by default click on the arrow to the right of the heading to expand This is the database that holds all information for Events that have occurred in the software The details will show what type of database is being used the SQL Server name the Database Name the User Name and the Password We suggest that this section not be changed by the user If you have a need to change any information here please contact VersaCall and speak with a Technician 81 Page Rev 052014 O VTI O 0O O USER MANUAL Outgomg Type Outgomg Server Outgomg Port User Name Password From Display Name From Email Address VT3000 versacall com Use Secure Socket Layer SSL L Tagline Sent at DATETIME 3 Email Settings A Outgoing Type here you will select the type of email that will be sent out for communications You can choose Anonymous SMTP or Authenticated SMTP select the type that will work best with your network B Outgoing Server this is where your IT Adminis
66. ut 1 Fi ri LPETE WI Delete ih E Action List click on the action you wish to alter to highlight it then click on the Edit button State select Set Acknowledge or Clear Action Type select Not Set Modify Discrete Output or Modify Expanded Discrete Output Action select Not Set Turn On Turn Off or Blink Output select the discrete output you wish to use for this action All outputs will be available from the drop down menu co 290 5 o Once all changes have been made to the action click on the Update button When all of the Actions have been setup and updated click on the Accept button Click on the Save amp Exit button at the bottom of the page to save all changes to all sections and be returned to the Devices page 57 Page Rev 052014 VT Cj Cj D USER MANUAL I O MODULE this would be a module connected to a machine that will interface with the VT3000 control unit and produce data depending upon how it is setup EDIT DEVICE New rO Module Device Properties Device Properties Discrete Inputs Properties Discrete Outputs Monitoring Points Device ID Nev Device Name New VO Module VO Module Type PEETI Input 161 Output 160 1 Device Properties enter a Device Name the Device ID will be generated by the system Select Mixed 4160 Input 161 or Output 160 for the I O Module Type depending on which one you have EDIT DEVICE New rO Module een Device Properties Disc
67. ve the file saved on the computer Double click on the file and you will be return to this screen the path to the file will now be shown where the Browse button was before Enter a name for the file in the Shared File Name field Enter a version number in the File Version field this is important if you are loading new driver files Click on the upload button to upload the file to the system NOTE This section should only be used under the direction of an authorized VersaCall Technician 89 Page Rev 052014 VT 2 Cj Cj D USER MANUAL Communications Menu Communications From this section you will be able to send test messages to different outputs in order to test the system Outputs O Devices nati On site Pager 1 From the drop down arrow you can select On Site anato 2 5p Email PERE Pagers Email Address Text Message and Radio Text Message Channels Select the type of output that you want Radio Channels to see and select Message po Repeat Every 20 Seconds RTE 2 On Site Pagers select On Site pagers from the Message drop down menu Select the pager you want to test from the list by clicking on it Type in the test message you want to send If you want to repeat the message every 20 seconds then you will click Repeat Every 20 Seconds on the box to check it Click on the Send button to send the message to the output NOTE If you type FREPEAT_COUNTH in the message Re Home field it wil
68. website Copy and paste the link below into your internet browser to access the page on our site http www versacall com support how to html 2 Page Rev 052014 VT D D D USER MANUAL Logging In Login Control Unit Logging in through the VT3000 Web Interface is the most common way to accomplish tasks on the VersaCall VT3000 system There will be times when you may need to log directly in to the Server as well VersaCall ships each Control Unit with a standard username and password see below You can have your IT department change the login credentials if needed To login on the control unit you would simply open an internet browser window and type in localhost for the address The system will be setup to use this as the home page if it ever gets changed you can simply type localhost into the web address bar QO ors Login Web Interface Logging into the VT3000 System requires a user name password and URL to the system The default User Name is admin The default Password is admin See Adding Users for more information on changing user names and passwords The IP address will be assigned to the control unit by your IT department If you do not know this information you will need to contact your IT department to obtain it Once you do have the IP address or computer name simply open an internet browser page and type in the IP address in the web address field QO 6 omo 3 Page Rev 052014
69. you wish to expire before sending the blink on command Blink Off enter the number of milliseconds you wish to expire before sending the blink off command Once all changes have been made click on the Accept button Click on the Save amp Exit button at the top of the page to save all changes to all sections and return to the Devices page 61 Page Rev 052014 VT Cj Cj CJ USER MANUAL REPEATER this is a module that is used to extend the mesh network It will communicate with any input devices on the floor and transmit the information to the VT3000 control unit You would use this section to specify which repeater is shown on the Mesh Status screen according to the Mesh Address This will help you when trying to identify where a communication problem maybe EDIT DEVICE New Repeater Device Properties Device Properties Device Name Fuel Repeater Properties Device Properties the Device ID is assigned by the system enter a name for the device in the Device Name field Click on the Accept button the click on the Save amp Exit button at the bottom of the page PRODUCTION STATUS MODULE this is the tablet that will be used on the floor either attached to a machine for monitoring or as a call station on the floor There are other uses for the PSM that can be explained by a VersaCall Technician please call for assistance in setting up these Example 1 for this example
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