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V640 EXPRESSCARD USER MANUAL

1. Choose Settings if you need to configure a proxy Settings server far a connection Never dial a connection C Dial whenever a network connection is not present C Always dial my default connection urent deraut TIGE Local rea Network LAN settings LAN Settings do not apply to dial up connections LAN Settings Choose Settings above for dial up settings OF Cancel Apply V640 ExpressCard USER GUIDE 45 If your company uses proxy settings they will appear here Local rea Network LAN Settings 7 x Automatic configuration Automatic configuration may override manual settings To ensure the use of manual settings disable automatic configuration Automatically detect settings Use automatic configuration script Address Proxy server E Use a proxy server Far your LAN These settings will not apply to dial up or YPN connections Address Part Advanced Bypass proxy server For local addresses oen Step 3 If you are only using Wi Fi connections without VPN and you want to access the Internet directly you would uncheck the first three options to turn proxy settings off If using VPN and if the settings are present you would leave them To restore the settings you would navigate back to this screen and recheck any boxes you had unchecked If using a WWAN device BroadbandAccess and NationalAccess have no proxy settings associated with them from w
2. Local Folders gt qee IET In d box in New Account Signup d ES Outbox 2 CIO Cant TFarac Options 58 V640 ExpressCard USER GUIDE Step 2 Select your default account then Properties Internet Accounts All Mail News Directory Service Add Connection Remove A Mail default Any Available Properties h Set as Default Import Export Set Order Step 3 Select the Servers tab In the Outgoing mail SMTP field enter smtp vzwmail net without quotes In the Outgoing Mail Server section at the bottom select My server requires authentication then select Settings Account Properties BE x General Servers Connection Security Advanced Server Information My incoming mall server ls a EEs Server Incoming mail PORS3 fipour incomming mall server Outgoing mail SM TP smtp vzwmail net Incoming Mail Server Account name pour existing mail account name Password poss existing e Remember password Log on using Secure Password Authentication Outgoing Mail Server v Muy server requires authentication Settings caos oe V640 ExpressCard USER GUIDE 59 Step 4 Select Log on using then using the 10 digit mobile number you used to establish your profile at www vtext com enter the 10 digit mobile number vzwmail net for the account name i e 6145551212 vzwmail net For the password enter the password
3. Open my browser to my default home page Open my browser to this URL PRA Turn off graphics Application Options Run program on connection Do not open my browser With this option selected when you connect to a WWAN network VZAccess Manager will not automatically launch your default web browser Open my browser to my default home page With this option selected when you connect to a WWAN network BroadbandAccess or NationalAccess VZAccess Manager will automatically launch your default web browser and your home page will load Open my browser to this URL With this option selected when you connect to a WWAN network BroadbandAccess or NationalAccess VZAccess Manager will automatically launch your default web browser but do it in such a way that the URL you specify will load instead of your home page Turn off graphics If you select this it will turn off graphics in Internet Explorer O Note With these options off web pages will load faster but you will have to right click and select show picture for any pictures you want to see Run program on connection This allows automatically running a program when you use VZAccess Manager to connect to a WWAN network Select the browse button H to browse to the desired application you want to run when you connect to a WWAN network using VZAccess Manager The application will run for all WWAN connections made from VZAccess Manager 29 V640 ExpressCard USER
4. Provides access to the Preferences dialog box For details please refer to VZAccess Manager Preferences section Control Panels From this menu you have access to your system s Modem Network and Dial Up Connections and Internet control panels You can also see all control panels by selecting All Dial Up Accounts Add edit or copy wireless dial up accounts e Add Wireless This is used to create a wireless dial up connection from scratch e Add Other This is used to create a regular dial up connection from scratch e Edit This is used to edit properties of any dial up connection e Copy See section on Using Dial Up Connections eo Dial up account options are only applicable if using a WWAN device that supports dial up accounts The Options Menu Refresh Networks This causes VZAccess Manager to verify devices connected and to scan for available Networks Use this feature if you connected your equipment after launching VZAccess Manager Pressing the F6 function key can also access this option Refresh Signal Levels This causes VZAccess Manager to query signal levels and update its display This will also update the battery display for your WWAN device if it is not in an active data session Signal levels are automatically refreshed when you launch VZAccess Manager connect or disconnect Pressing the F5 function key can also access this option Statistics If you selected to detect and install Wi Fi during installation
5. ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE NOVATEL WIRELESS LIABILITY HERE UNDER IS EXPRESSLY LIMITED TO REFUND OF ALL AMOUNTS PAID TO NOVATEL WIRELESS FOR ANY DEFECTIVE UNITS OF PRODUCT WHETHER NOVATEL WIRELESS LIABILITY ARISES FROM ANY BREACH OF EXPRESS WARRANTY REACH OF ANY OBLIGATION ARISING FROM BREACH OF WARRANTY OR OTHERWISE WITH RESPECT TO THE MANUFACTURE AND SALE OF ANY UNITS OF THE PRODUCT WHETHER LIABILITY IS ASSERTED IN CONTRACT OR TORT INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY NOVATEL WIRELESS SHALL IN NO EVENT BE LIABLE FOR SPECIAL INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE DUE TO ANY CAUSE Purchaser s exclusive remedy for a claim under this warranty shall be limited to the repair or replacement at Novatel Wireless option of defective or nonconforming materials parts or components The foregoing warranties do not extend to 1 non conformities defects or errors in the Products due to accident abuse misuse or negligent use of the Products or use in other than a normal and customary manner environmental conditions not conforming to Novatel Wireless specification of failure to follow prescribed installation operating and maintenance procedures 11 defects errors or nonconformities in the Product due to modifications alterations additions or changes not made in accordance with Novatel Wireless specifications or authorized by Novatel Wir
6. Auto Start options M Automatically display AOL Companion OK Lancel K Step 3 The first time you run AOL version 9 after setting your V640 ExpressCard up as a modem you may get the following screen select OK to proceed America Online Setup Improving your connection America Online has detected changes in your connection setup Click OK to finish updating the changes Step 4 AOL will attempt to detect how it might be able to connect America Online Setup 3 k FAN Helping You Connect to America Online Please wait while we search for your connection Example Phone Line Cable DSL Step 5 Once AOL detects a way to connect select Cancel 50 V640 ExpressCard USER GUIDE America Online Setup E rete nline AOL has Detected a Modem America Online has detected a modern and will use this to connect Please enter your area code in the box below and review your country Click Next to continue Type your area code o Example 703 Country United States if necessary Select Another Country V640 ExpressCard USER GUIDE 51 Step 6 Select Expert Setup America Online Setup A z Nene Setup for Access Phone Numbers Have you added broadband or a modem vehat is a modem Has your phone service changed feas waiting phone mal or dial 91 Are you connecting from someplace new from work oF a hotel Rename or delete Home
7. Fi tab select Add or a network in the Preferred Network list and Edit then Connect Wi Fi Connection Network Connect VPN Internet Explorer Options Sr Do nat open my browser Open my browser to my default home page Open my browser to this URL TRE Disable IE Proxy settings for this connection Application Options Run program on connection Do not open my browser With this option selected when you connect to a Wi Fi network VZAccess Manager will not automatically launch your web browser Open my browser to my default home page With this option selected when you connect to a Wi Fi network VZAccess Manager will automatically launch your web browser and your default home page will load Open my browser to this URL With this option selected when you connect to a Wi Fi network VZAccess Manager will automatically launch your web browser but do it in such a way that the URL you specify will load instead of your home page Disable IE Proxy settings for this connection This option provides an automatic method to turn off proxy settings when connecting to a Wi Fi network This would typically be used if you normally use proxy settings at work to access the Internet and you wanted to access the Internet directly via Wi Fi without using VPN Virtual Private Networking software Run program on connection This allows automatically running a program when you use VZAccess Manager to connec
8. ID PKRNVWXV620 Your wireless modem is a radio transmitter and receiver It is designed and manufactured not to exceed the exposure limits for radio frequency RF energy set by the Federal Communications Commission FCC of the U S Government These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies The standards include a substantial safety margin designed to assure the safety of all persons regardless of age and health The exposure standard for wireless devices including mobile ExpressCards and wireless modems uses a unit of measurement known as the Specific Absorption Rate or SAR Tests for SAR are conducted using standard operating positions reviewed by the FCC with the device under test transmitting at its highest certified power level in all frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the ExpressCard or modem while operating can be well below the maximum value This is because the ExpressCard or modem is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to a wireless base station antenna the lower the power output 68 V640 ExpressCard USER GUIDE Before this device is m
9. USER GUIDE Lock code Enter your 4 digit lock code The default lock is the last four digits of your device s phone number and select OK to lock or unlock the wireless device Warning If you plan to use this device feature we recommend you change your lock code to a new number Change Lock Code This is used to change the 4 digit lock code on the V640 ExpressCard Change Lock Code Current lock code New lock code Confirm new lock code Cancel Current lock code Enter your current 4 digit lock code New lock code Enter your new 4 digit lock code Confirm new lock code Re type the new 4 digit lock code Wi Fi Settings To access the Wi Fi preferences click on the Tools menu then Preferences and select the Wi Fi tab The following options are available if you selected detect Wi Fi device during setup If you have added a Wi Fi device after having installed VZAccess Manager you can select Options Run Wizard to run the setup wizard again If you connect your Wi Fi device after VZAccess Manager has been started and you are in coverage of a Wi Fi network selecting Options Refresh Networks will allow VZAccess Manager to recognize your Wi Fi device and WWAN if connected and scan for available networks Preferences WAN WEFT Options TXT Updates Wireless adapters A Verizon Wireless 1640 ExpressCard Automatically connect to prefered networks e
10. USER GUIDE Network Tab From the Wi Fi tab above Tools Preferences Wi Fi tab if you select a network listed under Preferred Networks then select the Edit button or if you select the Add button one of the following options will be displayed Wi Fi Connection Network Connect VPM Network Configuration amp Network name SSID MyHomeSSID Closed network does not broadcast SSID Security 2 No security C2 Password protected Set Password The following options exist on the Network tab Network Name On the Network tab for private networks you can edit or enter the Network name and specify if it is a Closed network Note The name has to match the network to work If the network broadcasts its SSID instead of manually adding it select the Wi Fi network connection when it appears and then select Connect If it is password protected you will be prompted to enter your WEP Wired Equivalent Privacy key O Note The name has to match the network to work Note that this name is case sensitive when entering it Set Password This option allows you to modify delete or enter your Wi Fi WEP keys for a private Wi Fi network 33 V640 ExpressCard USER GUIDE Connect Tab The following options exist on the Connect tab Tools Preferences Wi
11. e lf using a WWAN 1xEV DO 1XRTT CDMA ExpressCard try removing it and reinserting it by following the proper insert and eject hardware guidelines for your operating system e Identify any software that uses the serial port on your computer or other USB devices such as Microsoft ActiveSync and Palm HotSync and exit all of these programs See Turning Sync Applications On and Off e Make sure that the auto answer feature of any fax software you are using is disabled e Check with your computer manufacturer to verify your serial port or USB port is enabled and properly configured get connected but can t get to any web sites e f you are using VPN Virtual Private Networking you may require proxy settings on BroadbandAccess and NationalAccess if you wish to access the Internet when connected to a corporate network through VPN To see if this is the case disconnect from your VPN and see if you can access the Internet directly For additional information see Turning Proxy Settings On and Off e f you are using a PC provided by your employer it s possible they might be using Microsoft s Winsock Proxy or a similar program that enforces Proxy settings without having to enter any proxy settings in your web browser If this is the case you will only be able to access the Internet when using VPN To access the Internet directly you will have to disable the Winsock Proxy Usually these applications have an icon in Control Panel that allows turnin
12. icon alternatively you can right click in the icon and select Show Application You can minimize the main window of VZAccess Manager by selecting the minimize icon El in the upper right corner of the main window Show pop up status windows by tray Enables status notification in a pop up window above the task bar that displays for a few seconds whenever connection status changes 36 V640 ExpressCard USER GUIDE Run VZAccess Manager at Startup Selecting this option adds VZAccess Manager to the Windows Startup group unchecking it removes VZAccess Manager from the startup group Automatically close conflicting applications With this option selected VZAccess Manager will automatically close any application it recognizes that is known to prevent it from working correctly For example it may close the client software that was supplied with your Wi Fi card if it s known to conflict with VZAccess Manager controlling your Wi Fi card TXT Messaging Settings To access the TXT preferences click on the Tools menu then Preferences and select the TXT tab The following options are available for ExpressCards only that support TXT Messaging Preferences Wi AM WiFi Optiome TT Updates Incoming message options Play sound on arrival of new messages C Program Files Yenzon wWireless 1213b wvzAc Outgoing message options Try message delivery for Service Center Number Retrieving Confirmations Wam befor
13. if the V640 ExpressCard is not being recognized at all e Remove and reinsert the V640 ExpressCard from the ExpressCard slot Then try to establish your session again e Raise the antenna on your V640 ExpressCard If you are not within the digital coverage area wait until you are back in the Verizon Wireless digital coverage area to place your call Every time try to establish a BroadbandAccess or NationalAccess connection it fails elf you feel you may have incorrectly entered your wireless telephone number during initial setup from the menu bar select Options and then Run Wizard After the wizard finishes try connecting again Wi Fi When installing VZAccess Manager it was not able to find the Wi Fi device e Verify that the client that came with the Wi Fi device can talk to it If it can t contact the Wi Fi device manufacturer for assistance getting it to work with the client it comes with Then try VZAccess Manager again e Check with the Wi Fi device manufacturer to see if newer drivers are available If they are download and install them e If using a Wi Fi ExpressCard try removing it and reinserting it e On Windows 2000 and XP this can happen if you do not have administrative rights Check with your IT department if you have one to see if they limited your user rights If they have you will need their assistance to run the setup wizard with administrative rights You can access the setup wizard from VZAccess Man
14. of Verizon Trademark Services LLC and the other trademarks logos and service marks collectively the Trademarks used in this help file are the property of Verizon Wireless or their respective owners Nothing contained in this help file should be construed as granting by implication estoppel or otherwise a license or right of use of Verizon Wireless or any other Trademark displayed in this help file without the written permission of Verizon Wireless or its respective owner VZAccess is a service mark of Verizon Wireless Microsoft Hotmail MSN ActiveSync Outlook Outlook Express and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Netscape and the Netscape N and Ship s Wheel logos are registered trademarks of Netscape Communications Corporation in the U S and other countries AOL is a registered trademark of America Online Inc Aironet Cisco Cisco Systems are registered trademarks of Cisco Systems Inc and or its affiliates in the U S and certain other countries HotSync is a registered trademark of Palm Inc The names of actual companies and products mentioned in this help file may be the trademarks of their respective owners Contents of this help file Copyright 2006 Verizon Wireless all rights reserved PN GU 90023964 Version 1 0 JUN2006 V640 ExpressCard USER GUIDE 74
15. to be able to access the Internet For exact details on the proxy settings needed when accessing your corporate network contact your corporate network technical support department if you need additional assistance Performance when accessing the Internet directly is improved because you eliminate any overhead of the VPN client 44 V640 ExpressCard USER GUIDE Proxy settings if using Internet Explorer version 5 and newer If you are using proxy settings when connected to a corporate network via your Network adapter they will be entered under LAN settings These settings apply to devices that appear to Windows as Network adapters this includes Wi Fi adapters as well as your Network adapter You can access the LAN Settings by doing the following Step 1 In Internet Explorer select Tools Internet Options 3 Welcome To Verizon Wireless Microsoft Internet Fle Edt View Favorites Tools Help da Back p fx E Mail and Hews r t5nchronize Address amp http Ives verizon Veri Oflwireless Intermet Options Show Related Links Step 2 Then select the Connections Tab and LAN Settings Internet Options E General Security Privacy Content Connections Programs Advanced Dial up and Virtual Private Network settings To set up an Internet connection click Setup Setup T cs PRREGNMQNENN SEM ational c IT ess A Add Remove
16. want easy access to while connected to the wireless Internet VZAccess Manager will pre load into this view links to Verizon Wireless web sites and any Microsoft Office applications you have loaded on your computer The TXT button The TXT button allows you to send short text messages to any other wireless device that supports SMS Note that this button is only available when using a wireless device that supports TXT Messaging The Web button Launches the default web browser on your computer The Email button Launches the default email application on your computer The Support button Displays a variety of help options available to you Click this button to find assistance with a problem to explore the full range of VZW products and services or to contact Verizon Wireless Minimizing the Interface The interface for VZAccess Manager can be minimized to take up as little screen real estate as possible To minimize the interface select Minimum from the View menu EN VZAccess Manager E n E File Edit View Tools Options Hel E Disconnect T Start VPN gt BroadbandAccess a Fr Connected to WWAN TL 0 00 08 To exit the Minimum view you have the following options e n the top right hand corner click the Maximize button to the left of the Exit button e n the View menu de select Minimum e Select any other option on the View menu 41 V640 ExpressCard USER GUIDE The Tools Menu Preferences
17. where D is the letter of your CD ROM drive and click OK Follow the steps in the next section Important The following installation must be performed within a BroadbandAccess NationalAccess coverage Important Your new BroadbandAccess NationalAccess version of VZAccess Manager must be installed even if you already have a previous version loaded Important VZAccess Manager must be installed before you insert the V640 ExpressCard into the computer for the first time Only after the software has been installed can the operating system successfully install and configure the V640 ExpressCard VZAccess Manager Setup Program Step Double click VZAccess Manager setup program You will be presented with a Welcome screen Click E Welcome 1 the Next button to continue with the Welcome to AAccess Manager Setup program This program will install installation process Vz Access Manager on your computer t is strongly recommended that you exit all Windows programs before running this Setup Pragram WARNING This program is protected by copyright law and international treaties Unauthorized reproduction or distribution of this program or any portion af tt may result in severe civil and criminal penalties and will be prosecuted to the maximum extent possible under law Cancel V640 ExpressCard USER GUIDE 22 License Agreement Step 2 After the Welcome screen you will see VZAccess veri On wireless Manager Li
18. 12 ot DHS Servers B4 233222 B4 233 207 186 WINS Server Mone 64 Product Specification Technical specification This section outlines the technical and environmental specifications of your V640 ExpressCard TABLE 1 Verizon Wireless V640 ExpressCard V640 ExpressCard Approvals Designed id FCC North America oe Dimensions Length 112mm Width 34mm Depth 5mm Wireless Network Dual CDMA 1X EV DO Mode ExpressCard Standard ExpressCard 34 TABLE 2 Power Output 23 8dBm nominal Output Power Transmit Power TABLE 3 Operating Temperature 0 Celsius to 55 Celsius Storage Temperature 20 Celsius to 65 Celsius Relative Humidity 95 maximum Non Condensing Vibration 147 m s 15Gpeak 10hz 2000hz V640 ExpressCard USER GUIDE 65 Safety and regulations This section will inform you of the important safety measures you should be aware including the standards that the modem complies to Wireless communications IMPORTANT NOTICE Due to the transmission and reception properties of wireless communications data can occasionally be lost or delayed This can be due to the variation in radio signal strength that results from changes in the characteristics of the radio transmission path Although data loss is rare the environment where you operate the modem may adversely affect communications Variations in radio signal strength are referred to as fading Fading is caused by several d
19. 640 ExpressCard USER GUIDE VZAccess Manager Setup Wizard The first time you launch VZAccess Manager you will see VZAccess Manager Setup Wizard VfAccess Manager Welcome Welcome to the VzZ amp ccess Manager Setup Wizard This wizard will quide pon through the process of setting up your system for A wireless use VZACCESS au are currently running Vz amp ccess Manager version 5 0 1 11408 ou can check to see if this is the latest version of this software by pressing the Check for Updates button This will require a connection to the Internet Check for Updates Press Next to continue Stepping through this wizard is critical to properly setting up your WWAN or Wi Fi device Please follow the on screen instructions About the Networks View When the Setup Wizard is complete VZAccess Manager displays the Networks view This view lists all currently available network connections and indicates their respective signal strengths At a glance you can see the signal strength and battery level if applicable of your WWAN or Wi Fi network Select Refresh Networks or Refresh Signal Levels from the Options menu to update the information in this panel Your current connection state and the elapsed time of the connection are displayed along the bottom of the status bar The status bar along the bottom of the window displays your current connection state and the elapsed time of any connection Additional informati
20. A 1xRTT and an EV DO capable ExpressCard such as the V640 ExpressCard The Verizon Wireless BroadbandAccess NationalAccess service provides a superior wireless data connection supporting rates up to 2 0Mbps Speeds average 400 700 kbps with bursts capable of 2Mbps based on our network tests with 5MB FTP data files without compression Typical upload speeds of 60 80 kbps Actual speeds and coverage may vary VZAccess Manager System Requirements In order to set up VZAccess Manager you will need the following minimum system requirements e Microsoft Windows Windows 2000 Professional or Windows XP Home Professional Media Center or Tablet PC Editions e Pentium 166 MHz or higher e Verizon Wireless V640 ExpressCard e Optional Wi Fi adapter for Wi Fi access e Internet browser software for Internet access or the software used by your company for network access e Verizon Wireless data service V640 ExpressCard USER GUIDE Installation and Configuration This section will guide you through the installation and setup process for the VZAccess Manager Before getting started you should become familiar with the documentation that came with your ExpressCard Getting Started Follow these steps to install VZAccess Manager 1 2 3 Turn on your computer and close all applications Insert the CD ROM into your CD drive If set up does not automatically start click the Start button on the taskbar and choose Run Type D Start
21. Automatically switch from SAM to Wi Fi EEE 31 V640 ExpressCard USER GUIDE Wireless adapters In the rare case you have more than one Wi Fi adapter you can select the Wi Fi adapter you are using If your adapter does not appear try upgrading to the latest available drivers from the Wi Fi device manufacturer Automatically connect to preferred networks If desired you can select to have VZAccess Manager automatically connect to your preferred Wi Fi networks when they are detected Automatically switch from WWAN to Wi Fi Requires that Automatically connect to preferred networks is selected When you select this option to automatically switch from WWAN to Wi Fi VZAccess Manager will disconnect your WWAN connection BroadbandAccess or NationalAccess and automatically connect via Wi Fi when a preferred Wi Fi network is detected Preferred Networks When you connect to or add Wi Fi networks they will appear in this list If using the Automatically connect feature VZAccess Manager will try to connect to the networks in the order they appear in this list Move Up Changes the priority of the Wi Fi networks you have added or connected to in the past This option is only available when you have two or more Wi Fi networks in the Preferred list Move Down Changes the priority of non Verizon Wireless W
22. GUIDE The VPN Tab The following options exist on the VPN tab Tools Preferences WWAN tab Set Options VPN tab WWAN Connection Settings Connect VPN Connection CE You can configure this network so that a VPM connection E Will automatically be started every time you connect VPN Client Other YPN Application Frofile Configure Other VPN Application e windews swinhlp32 exe Automatically start the YPN connection VPN Client VZAccess Manager automatically detects if certain VPN clients like Microsoft Cisco CheckPoint etc are installed on the computer and allows you to select the one you wish to use Check with your network administrator to setup your VPN connection If the VPN client you wish to use does not appear in the list you can select Other VPN Application Other VPN Application This allows running a VPN program when VZAccess Manager connects to a network Enter the full path to an executable or select the browse button HN to find the path to the desired application Security Setup When you select the Security Setup button from the screen above the following options will appear Tools Preferences WWAN tab Security Setup Security Setup The device is currently unlocked Please enter the 4 digit lock code to lock the device To change the 4 digit lock code click on the Change Lock Code button below Change Lock Code 30 V640 ExpressCard
23. Next to continue If the card is detected you will see the following VZAccess Manager Install Modem screen If your device is not activated you will need to click Activate for the Over The Air OTA activation process to take place You will see a dialog displaying A eAccess Manager is now configured to use the modem called the status of the OTA activation process L MESURE e VZACCESS Note If your device is already activated you The wireless device is not activated vet Click on the Activate will not see the Activate button on this button below to activate the device now screen Activate Press Nest to continue 13 V640 ExpressCard USER GUIDE Vficcess Manager Finished Step 8 The detection and configuration process for your ExpressCard is now complete In this step you can elect to run VZAccess Manager automatically every r Your wireless device has been setup successfully Press the f Al Finish button below time you start up your computer To do so check the Run VZAccess Manager at Startup checkbox Click Finish when complete VZACCESS Please familiarize yourself with the information in the Using VZAccess Manager and Connecting to the Internet sections of this guide 14 V640 ExpressCard USER GUIDE Using VZAccess Manager Today s online world offers more services everyday and Verizon Wireless gives you the tools you need to take advantage of the best in connectivity solutions W
24. R TACHI NSE Boa PN 17 CONNECT o als 19 Warning Messages ia ao ld 23 Using aloe CON Scsi PET 24 AT MSs AGING iaa a i a a 25 NZ2ACCESS Manager Preferent ES nice suas iueui eco bueosi ute oto soos ou USA SUAE CORE eRE E LEN GL ES 27 ES A Ag ne muitis MEME MEE E 2f WV IF IS elis uiuat duda ee dd adieu stes Mt d MS id 31 O e suee sosenc ae 36 TT Messaging SENGS ratero oia 37 A O eaten aa 38 Additional ESAS A E d da dao d Un aaa 39 Ile Status Bal s osuosn tuto eae ac sendin tera ewes E dna ca Suena its hint EEA 39 RAC TODA FBUTOAS eR M 40 Minimizing Me Ate grece e AS A da 41 FS TOOS Men ada 42 TROODOS Mendel nal aero dei 42 A A 43 Settings im Other Applications idad 44 So PP ae ia Sad ae a a a a a ea eee a 44 BOX Se UNO one erence eee Reet eee recia 44 INSUCTIONS TOR AOL UII 49 Using EsMAal WIN YZACOOSS ip 58 Technical SUDOR oli 61 Data Technical Support 61 TFOUDIESHOO UNI aa 61 va XOG E A o y ae or LM MEE ED ee E eee oe 61 PAIS act A rm 2 61 1 9 gem tae 62 Product SBecllieatloI us uiuucas viov vn uin utu xubis MisEE NES DNEKUN NUM NSRINEEDUER NEN NI R 65 Safety and Regulations ilatina Sica E eae o Da naci cit 66 Wireless CONMUNICAMONS dl 66 SEE Nam Cra Sata tiesa 66 Reg latory NOCES siriene a OO OO os 69 Reguilatory NOTCE Si
25. VDO 1xRTT or CDMA connection to the Verizon F Wireless network such as BroadbandAccess or NationalAccess 11 V640 ExpressCard USER GUIDE VZAccess Manager WW AM Device Detection Step 5 VZAccess Manager will now detect and setup your Dh T WWAN device dmn a ager wi pow detect armed Set up YOu Press Hest to continue S tep 6 V Access Manager Connectivity Options In this step you need to select the type of Please select the connectivity option pou wish to use with pour connectivity you wish to use with your wireless AN pe device For the purposes of this guide we will Serial port x n select the radio button associated with PC Card or A l Y m ExpressCard Once you have selected your ee OLUSE pot Ta connectivity option click Next to continue VZACCESS Please note that Bluetooth only applies to handsets that support Bluetooth Press Nest ta continue 12 V640 ExpressCard USER GUIDE V Access Manager Find Wireless Device Step 7 Insert your V640 ExpressCard now and wait for a Windows to detect and install drivers for the device A re IMPORTANT When inserting or removing theV640 irae dyed ed rir dde mE ExpressCard grip both sides do not handle the VZACCESS few minutes V640 ExpressCard by pulling on the antenna IF You are inserting the PC Card or ExpressCard in your computer for the very first time Windows will automatically install it as a modern Press
26. VERIZON WIRELESS BROADBANDACCESS NATIONALACCESS V640 EXPRESSCARD USER MANUAL veri OMwireless Contents WelcOMS IEEE 1 WITel8Sss COMMUNICAMON Sia cdta 1 Sale Nazas X H a 1 Limitation abla SAA A 2 CODY CTA t 2 Eaten iS na eslises adeat ed dc edt i ust E d n 2 Getting Started eu io ooo ries iii 3 Customer SEMIC marea a a ae ene ies ete esta 3 V640 ExpressCard System Requirements cccccccccsscccceeeeeceececceceseeeeeceeeeeseeeeeseueeeseusesseeeeeseeessneeessaeessaeeeees 3 AS O NEL 4 Care or Your V 640 Express CA de eo le o Lee dede dd 5 TNEGA Expresscard Package erisia ondo estu olde n posi epos deh cido 5 INTO dUC UO Mizieg E EET LLLI 6 VZAccess Manager from Verizon Wireless oooccccconnccccocnococoncnnccnnconnnnannnconannnnnnnnnononnnnnnrannnnonannnnnennnnnness 6 o EARLE eee E A AE nU E E E EAE E 6 VZAccess Manager System RequiremMentS ccooccnccccncnncconcnococonnnnoconcnonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnnonnnnnennnnaness 6 Installation and ConfiguratiON oncccccccncoccconcconconanenanonanonnnnnncnnnrnnrnnnnnnnrnnnrnarrnnrrnnrnnnrnnnrnanenanenans 7 VZACCeSS Marnageroetup VVIZaEG zoe at eina un Oe aot Dess eee o euro me aide nol eto un a Stan Wandin oo cies 10 USING VZACCeSS MATIdGOE ui cios co irc renace TE ANIM UE 15 Od Sa agaa tne tun dads A RP e RO Io dk patto opes II oat Uta f sine Pune dud 15 ES A A EUNT ee 15 Connecting TO
27. VZAccess Manager checking this option will skip the screen that normally asks for your user name and password For this to work you will have had to connect previously successfully saving your user name and password Security Options The Security Setup Button This is used to lock unlock the V640 ExpressCard as well as change the lock code on the V640 ExpressCard Device Options Show wireless device battery instead of PC battery This option will only appear if you are using VZAccess Manager with a handset If you are using a WWAN device and this option is selected the battery level of your WWAN device will be displayed when your device is connected and detected by VZAccess Manager as well as when you connect and disconnect using your WWAN device Battery Status cannot be updated while you are connected to a Wireless Wide Area Network WWAN You can refresh the status when you are not connected by selecting Tools Refresh Signal Levels from VZAccess Manager s main window ExpressCards do not use batteries so you can use this option to display the PC notebook s battery instead 28 V640 ExpressCard USER GUIDE The Set Options Button lts Dialog The Connect Tab When you select the Set Options button from the screen above the following options appear Tools Preferences WWAN tab Set Options WWAN Connection Settings E Connect YPN Internet Explorer Options Ur Do not open my browser
28. ade available for sale to the public it must be tested and certified to the FCC that it does not exceed the limit established by the government adopted requirement for safe exposure The tests are performed in positions and locations for example at the ear or worn on the body as required by the FCC for each model THE FCC HAS GRANTED AN EQUIPMENT AUTHORIZATION FOR THIS WIRELESS MODEM WITH ALL REPORTED SAR LEVELS EVALUATED AS IN COMPLIANCE WITH THE FCC RF EXPOSURE GUIDELINES THE HIGHEST SAR VALUE FOR THIS MODEM WHEN TESTED FOR COMPLIANCE AGAINST FCC STANDARDS WAS 1 14W KG USER LAP POSITION AND 0 163W KG BYSTANDER POSITION THIS DEVICE WAS TESTED FOR SAR COMPLIANCE IN THE BYSTANDER CONFIGURATION WITH A 2 5CM SPACING INORDER TO COMPLY WITH FCC RF EXPOSURE REQUIREMENTS BYSTANDERS SHOULD MAINTAIN A 2 5CM DISTANCE FROM THE ANTENNA OF THIS DEVICE THIS DEVICE IS INTENDED TO BE USED IN NOTEBOOK COMPUTERS USE IN OTHER TYPES OF HOST UNITS SUCH AS PDA S ETC ARE PROHIBITED AND MAY NOT COMPLY WITH FCC RF EXPOSURE GUIDELINES REQUIREMENTS V640 ExpressCard USER GUIDE 69 Limited Warranty and Liability Warranty Period Products Accessories 90 days in each case from the date of invoice Novatel Wireless warrants that during the Warranty Period the Product will be free from defects in material and workmanship under normal use THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION
29. ager s main screen by selecting Tools Run Wizard 62 V640 ExpressCard USER GUIDE When installing VZAccess Manager a dialog appeared stating that a feature in the Cisco Aironet Client needed to be enabled e A simple configuration change is required to the Cisco Aironet Client to allow VZAccess Manager to work properly Select Start Programs Cisco Systems Aironet Client Utility ACU Select Profile then select Use Another Application to Configure My Wireless Settings and Apply When installing VZAccess Manager a dialog appeared stating You will need to upgrade your Wi Fi card drivers before running this program Check with the Wi Fi device manufacturer to see if newer drivers are available If they are download and install them get connected but can t get to any web sites e f you are using VPN Virtual Private Networking you may require proxy settings to access the Internet when Wi Fi connections To see if this is the case disconnect from your VPN and see if you can access the Internet directly Also if you are not using VPN and you have proxy settings set they will prevent you from accessing web pages For additional information see Turning Proxy Settings On and Off e f you are using a notebook provided by your employer it s possible they might be using Microsoft s Winsock Proxy or a similar program that enforces Proxy settings without having to enter any proxy settings in your web brows
30. allow your WWAN device to work You can repeat this process to put the check marks back to re enable HotSync If you are using an early version of HotSync you may not be able to uncheck the Local options without first checking Modem or Network If this is the case you can always select Exit to close HotSync and launch it from the Start Menu the next time you need it To turn Microsoft ActiveSync On amp Off Right click on the ActiveSync icon in your task tray and select Connection Settings Select deselect Allow serial cable or infrared connection to this COM port and Allow USB connection with this desktop computer Make sure they are unchecked if you are having trouble connecting with your WWAN device and restore them to their original settings when syncing your PDA Click OK when finished Proxy Settings Proxy settings affect the way your computer and browser connect to other computers on the internet and local networks It is highly recommended that you consult your network support staff before changing these settings described here Most corporations go through a proxy server to access the Internet via the corporate network If you wish to access the internet directly through BroadbandAccess or NationalAccess proxy settings must be turned off If you are connecting to your corporation s network using VPN Virtual Private Networking and your corporation uses proxies then you would need the correct proxy settings
31. asts with LAN WCDMA Wideband Code Division Multiple Access Wideband CDMA is a third genTeration 3G wireless standard which utilizes one 5 MHz channel for both voice and data initially offering data speeds up to 384 Kbps WCDMA is also referred to as UMTS the two terms have become interchangeable WCDMA is the 3G standard that most GSM carriers are moving to Parts of the WCDMA standard are based on GSM technology WCDMA networks are designed to integrate with GSM networks at certain levels Most WCDMA ExpressCards include GSM as well for backward compatibility WCDMA borrows certain technology ideas from CDMA as the name implies but is in fact very different and incompatible with ExpressCards and networks using CDMA technology In Europe and Asia WCDMA is being deployed in the all new 2100 MHz frequency band In North America WCDMA is being deployed in the existing 1900 MHz PCS and 850 MHz cellular bands WEP Wired Equivalent Privacy A security protocol for wireless local area networks WLANs defined in the 802 11b standard WEP is designed to provide the same level of security as that of a wired LAN Wi Fi Wireless Fidelity A generic term used to describe any type of 802 11 a b g network WWAN Wireless Wide Area Network WWAN Device Wireless ExpressCard and cable or 1xEVDO 1xRTT CDMA ExpressCard WWW World Wide Web 73 V640 ExpressCard USER GUIDE Trademarks and Service Marks Verizon Wireless is a tademark
32. ation about your computer This information is helpful when troubleshooting a problem Additional information when using the NationalAccess connection If you are using the BroadbandAccess NationalAccess or NationalAccess connection and the call fails when you try to connect with VZAccess Manager returning to its idle state you should try to connect again If you feel you may have incorrectly entered your wireless account number during initial setup select Options Run Wizard Dormancy NationalAccess and BroadbandAccess data sessions become dormant if you are not sending or receiving any data As soon as you resume sending or receiving data the data session will return to an active state Depending on your device and your NationalAccess or BroadbandAccess plan your data session may disconnect during a dormant state See your Verizon Calling Plan brochure for details or visit www verizonwireless com If this happens select disconnect and then connect again 22 V640 ExpressCard USER GUIDE Warning Messages NationalAccess The first time you connect via the NationalAccess connection the following warning message will be displayed ATTENTION You are about to establish a NationalAccess 1xRTT data connection Charges apply in accordance with your subscription to your Verizon Wireless NationalAccess To see our current pricing for NationalAccess please visit http www verizonwireless com b2c mobileoptions This
33. ced Domain Proxy Settings if using Internet Explorer 4 x In Internet Explorer 4 x proxy settings are global and have to be turned off when accessing the Internet directly through BroadbandAccess or NationalAccess and back on if required by your company when using their network to access the Internet or when using VPN Step 1 Right click on the Internet Explorer icon and go to Properties or if Internet Explorer is already open go to View then Internet Options gt e j Recycle Bin Open cs E Explore Sem Browse with Paint Shop Pro Network rf Open Home Page Cut Create Shortcut Delete Rename 48 V640 ExpressCard USER GUIDE Step 2 Click on the Connection tab Uncheck the box labeled Access the Internet using a proxy server then click OK or Apply You may now access the Internet through BroadbandAccess or NationalAccess When you wish to access the Internet through your corporate network proxy server you must repeat these steps checking the box labeled Access the Internet using a proxy server If your proxy setting is incorrect for the connection you are using you will get an error whenever you try to go to any site Proxy Settings if using Netscape Navigator 4 0 and higher In Netscape Navigator 4 0 and higher proxy settings are global and have to be turned off when accessing the Internet directly through BroadbandAccess or NationalAccess and back on if required by your company when using th
34. cense Agreement In order to install and use this product you must agree with the terms of Please read the following software license agreement IF vou agree to the terms check the this agreement Select agree with this software agree box to continue with the program license agreement then click the Next button to Smith Micro Software License Agreement continue If you do not agree with this agreement PLEASE READ THIS SOFTWARE LICENSE AGREEMENT LICENSE CAREFULLY li k th C b tt t it BEFORE USING THE SOFTVVARE BY INSTALLING SND USING THE SOFTWARE cick the Cancel Dutton to exit YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS LICENSE IF YOU DO MOT AGREE TO THE TERMS OF THIS LICENSE PROMPTLY DESTROY ANY COPIES WHICH YOU AAYWE MADE LICENSE The software accompanying this License whether on disk CD or on any other agree with this software license agreement f disagree with this software license agreement Back 2 Choose Destination Location Step 3 You are now ready to select the location on your veri On wireless computer where VZAccess Manager should be installed It is recommended that you do not modify the default destination folder Click the Next button Setup will install VAaccess Manager in the following folder to continue To install inta a different folder click Browse and select another Folder You can choose nat to install v Access Manager by clicking Cancel to exit Setup Destination Folder EA Pro
35. cess this help file from your installation CD Check for Updates Can be used with any connection to the Internet to check for software updates for VZAccess Manager Note If downloading an update wirelessly normal usage charges apply see Update Options in Setting Your Preferences Device Support Page Takes you to the Verizon Wireless device support page that contains information about wireless devices useful tips and hardware manuals E mail Verizon Wireless Support This option will attempt to launch your mail client with the default address to e mail Verizon Wireless Support About VZAccess Manager Displays the software version 43 V640 ExpressCard USER GUIDE Settings in other Applications This section describes special settings that might be required to use them over the Verizon Wireless network Sync Applications Palm Incorporated s HotSync and Microsoft Corporation s ActiveSync are used for Personal Digital Assistants PDAs These programs are used to synchronize files between a notebook or desktop PC and PDA These programs may conflict with your WWAN device If you have any problems using your WWAN device try turning these programs off as explained below To turn HotSync On amp Off Right click on the HotSync icon in your task tray and the menu below will appear Click on Local Serial and Local USB to remove the check marks This effectively disables HotSync and if it is causing a conflict this will
36. clearly marked Potential locations can include gas stations below deck on boats chemical transfer or storage facilities vehicles using liquefied petroleum gas such as propane or butane areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you would normally be advised to turn off your vehicle engine Near Medical and life support equipment o Do not operate your modem in any area where medical equipment life support equipment or near any equipment that may be susceptible to any form of radio interference In such areas the host communications device must be turned off The modem may transmit signals that could interfere with this equipment On an aircraft either on the ground or airborne o In addition to FAA requirements many airline regulations state that you must suspend wireless operations before boarding an airplane Please ensure that the host device is turned off and your modem is removed from the card slot prior to boarding aircraft in order to comply with these regulations The modem can transmit signals that could interfere with various onboard systems and controls 66 V640 ExpressCard USER GUIDE While operating a vehicle o The driver or operator of any vehicle should not operate a wireless data device while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In some countries operating such commun
37. de of the status bar Roaming Status VZAccess Manager displays Roaming status for the V640 ExpressCard These icons will show on the status bar in these scenarios Icon Status PA Roaming F Extended Network No icon displayed Home Network The Toolbar Buttons fel VZAccess Manager File Edit View Tools Options Help Available Networks The Networks button Displays all of your available wireless connections and networks Please refer to the Connecting section earlier The Usage button Provides a concise session log of your network activity Click on a column heading to sort the log This window also displays the total number of sessions as well as the total time connected The information displayed in the Usage log can be customized using the controls that appear just below the list View w Selected connection A sessions 31 3 MB duration 5 46 17 40 V640 ExpressCard USER GUIDE To view only the connection history of a specific network type check the Selected connection checkbox and select the desired type from the drop down list To view only the connections made during a specific interval check the Date range checkbox and specify the date in the From and To fields To export this log as a CSV file click the Export button that is immediately above the log To clear the log press the Clear button Note that clearing the log cannot be undone The Apps button Add applications here that you
38. e Connect button Note that the Networks button immediately above the list will change to Connect or Connect Wi Fi based on the current selection in the networks list 1 Select one of the following connections NationalAccess BroadbandAccess or NationalAccess 2 Click the Connect button shown below when it becomes enabled fell VZAccess Manager PR Ed File Edit View Tools Options Help En E 7 O g E 7 J Usage Web E mail Support Available Networks Contech mE ei Wireless Hetworks M atianal amp ccess Broadband ccess in partnership with vodafone The world s largest mobile community Verizon Wireless gt BroadbandAcces Not Connected Ver 7 OMwireless Once connected the Connect button will change to Disconnect Simply click this to end your current connection To connect to any other network shown select it and then select Connect The Status Bar Information regarding your current network connection can be seen in the status bar along the bottom of the VZAccess Manager interface For more information on this status bar see the section The Status Bar in the Additional Features section 19 V640 ExpressCard USER GUIDE Note If you are using a WWAN device that supports the Verizon Wireless dial up data service and you made wireless copies of your dial up accounts they will also appear See the section Creating Wireless Copies of your Dial Up Connections Optionally you can have all dia
39. e deletion of messages Confirm deletion of messages Confirm sent messages Incoming message options Open TXT window on arrival of new message VZAccess Manager will automatically switch to the TXT view when a new message arrives Play sound on arrival of new messages A sound file WAV can be selected to play when new messages arrive Outgoing message options Message delivery duration The duration of time that the Verizon Wireless network will attempt to deliver the message The default is a duration of 1 week 3 V640 ExpressCard USER GUIDE Confirmations The following confirmation dialogs can be turned on or off Warn before deletion of messages Confirm deletion of messages Confirm sent messages Updates Settings To access the Updates preferences click on the Tools menu then Preferences and select the Updates tab Preferences WAN Wi Fi Options TT Updates Updates VeAccess Manager can check the Internet automatically for updates Update this software O Manually Check for updates This feature allows VZAccess Manager to automatically check for software updates If an update is available you will be notified of it s size and approximate download times You will be given the choice to download or cancel If you select download you will be presented with a display that shows the progress as the update is downloading with the option to cancel if desired You do not need to download th
40. e updates wirelessly you can use any connection to the Internet You can allow the software to check automatically for updates daily weekly default or monthly It only checks when the application is running and when it detects that you are connected and able to access to the Internet If desired you can select Manually and the software will only check for updates when you select Update Now pictured above or when you select from VZAccess Manager s main screen Help Check for Updates Note If you download the updates wirelessly normal usage charges apply 38 V640 ExpressCard USER GUIDE Additional Features In addition to the basic features mentioned in previous sections VZAccess Manager has the additional features listed below The Status Bar The details of your current connection can be seen in the status bar at the bottom of VZAccess Manager This status bar is always visible when the interface is fully expanded For information on minimizing the VZAccess Manager interface see the section Minimizing the Interface Most users will see the following NationalAccess BroadbandAccess version of the status bar Verizon Wireless gt BroadbandAccess EEE Connected Tol BroadbandAccess TL 0 05 02 Connection Status The text on the bottom left portion of the status bar below the Verizon Wireless text reflects your current state During an active connection this text will change to Connected If y
41. eceive TXT messages lf you have a ExpressCard that is not capable of receiving TXT messages and you have a Verizon Wireless phone that is you can use it to establish a profile on www vtext com as described above To use the Verizon Wireless Send Mail Server you will edit your existing Mail account settings and change the outgoing mail server you are currently using In place of your existing Send Mail Server enter smtp vzwmail net select My server requires authentication and using the 10 digit mobile number you used to establish your profile on www vtext com enter the 10 digit mobile number vzwmail net i e 6145551212 vzwmail net for the Send Mail Server user name For the password use the password you established for www vtext com You will also be able to use this server when connected to the Internet from various providers eliminating the need to change this setting when you switch from being connected to the Internet through Verizon Wireless and by various other means If you need to know where these settings normally are in your e mail client check with your e mail provider For your convenience the settings for Outlook Express are as follows Step 1 Select Tools Accounts mE Inbox Outlook Express Fie Edit view Tools Message Help 9 Send and Receive d Mew Mail Rep Synchronize All Inbox Address Book Ctrl 5hift 6 Add Sender to Address Book Folders Outlook Express Message Rules d
42. eir network to access the Internet or when using VPN Step 1 From within your browser go to Edit then Preferences Step 2 Click on the beside Advanced then Proxies Next select Direct connection to the Internet and click OK You may now access the Internet through BroadbandAccess or NationalAccess Reminder When you wish to access the Internet through your corporate network proxy server you must repeat these steps selecting Manual proxy configuration then clicking OK If your proxy setting is incorrect for the connection you are using you will get an error whenever you try to go to any site Instructions for AOL Users AOL supports using other connections to the Internet so it can be used with the Verizon Wireless BroadbandAccess or NationalAccess connections Configuring AOL Version 9 Step 1 Right click on the AOL icon in your task tray and then click on Auto Start Options Start AOL Stark AOL Companion Address Book Calendar Mailbox write Mail Auto Start Options System Information Exit Step 2 Select Don t use any Auto Start options and then click the OK button We have found it to be more reliable to manually launch AOL rather than to use the Auto Start options 49 V640 ExpressCard USER GUIDE This feature can automatically start SOL or notify pou when an internet connection ls established C Automatically start AOL Blink the ADL tray icon Don t use any
43. eless 111 normal wear and tear IV damage caused by force of nature or act of any third person V shipping damage VI service or repair of Product by the Purchaser without prior written consent from Novatel Wireless VII Products designated by Novatel Wireless as beta site test samples experimental developmental reproduction sample incomplete or out of specification Products or VIII returned Products if the original identification marks have been removed or altered 70 V640 ExpressCard USER GUIDE Glossary 1xRTT Short for single carrier 1x Radio Transmission Technology A high speed wireless technology based on the CDMA platform 1xRTT has the capability of providing broadband like speeds of up to 144 Kbps 1xRTT is also referred to as CDMA2000 1xEVDO Part of a family of CDMA2000 1x digital wireless standards 1xEVDO is a 3G standard EVDO stands for EVolution Data Optimized 1xEVDO is based on a technology initially known as HDR High Data Rate or HRPD High Rate Packet Data developed by Qualcomm The international standard is known as IS 856 1xEVDO has the capability of providing broadband like speeds of average speeds of 400 700 kbps Access Point An interface between a Wi Fi network and a wired network bps Bits per second rate of data flow Broadband High capacity high speed transmission channel with a wider bandwidth than conventional copper teleExpressCard lines Broadband channe
44. ent that came with your device if you have this issue Also please be aware that Verizon Wireless does not support problems associated with Wi Fi networks Customer Care will not be able to assist you Wi Fi Statistics Support Tool From VZAccess Manager s main screen select Session Statistics then the Wi Fi tab Session Information Signal strength Connected to Status BSSID Speed TCPIP Address type IF address Subnet mask Default gateway 132 158 1 1 Wi Fi Statistics My Computer 31 Hetwork Connected D0 06 5 41 1F 68 11 0 Mbps Assigned by DHEP 192168 1 101 255 255 255 0 i Disconnect n RSSI 4a Releaze Renew Details This tool displays signal strength all relevant IP address information with additional details by selecting Details It also provides the ability to release your existing IP address and request a new one by selecting Release then Renew This procedure is a common troubleshooting step as explained in some of the symptoms and solutions listed above TEPFIP Details The Details option will display the following information V640 ExpressCard USER GUIDE TCPAP Infomaton Physica Addiers 00 06 5 35 25 02 IP Address 192162 1 101 Subnet Mask 255 255 295 0 Default Gateway 132 158 1 1 Auta Lanligurs Enabled Vaz dde s Type Assigned by DHCP DHCP Serve 192 158 1 1 Lease Ubtared P2223 80712 AM Lease Expires FHZ3 2D03 6 07
45. eorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help This device complies with Part 15 of the Federal Communications Commission FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation WARNING DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF SUCH ACTION MAY VOID THE WARRANTY THE V640 EXPRESSCARD MODEM OEM IS FACTORY TUNED NO CUSTOMER CALIBRATION OR TUNING IS REQUIRED CONTACT VERIZON WIRELESS TECHNICAL SUPPORT FOR INFORMATION ABOUT SERVICING YOUR WIRELESS COMMUNICATION DEVICE FCC CAUTION Any changes or modification not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment MODIFICATIONS The FCC requires that you be notified that any changes or modifications made to this device that are not expressly approved by Verizon Wireless Inc may void your authority to operate the equipment RF Exposure Specific Absorption Rate SAR Information This product has been evaluated for SAR and meets the FCC Guidelines for exposure to radio waves FCC Equipment Authorization
46. er If this is the case you would only be able to access the Internet when using VPN To access the internet directly you would have to disable the Winsock Proxy Usually these applications have an icon in Control Panel that allows turning them on and off Check with your Network Administrator if you think this might be the case I m unable to connect using Wi Fi e A low signal can cause this Try moving within the Wi Fi hot spot to improve your signal and try connecting again e This can happen when your computer fails to successfully obtain an IP address Try performing a release and renew by selecting the following from VZAccess Manager s main screen Session Statistics Wi Fi tab The Address type should show Assigned by DHCP If it shows Automatic Private Address you have not been assigned an IP address from the Wi Fi network Select Release then Renew Try selecting Disconnect and then connect again can receive e mail but cannot send e mail using my e mail program Some Internet Service Providers require that you be connected through them to access their mail server to send e mail See section on E mail Options connected OK everything was working then everything stopped working e A low signal can cause this Try moving within the Wi Fi hot spot to improve your signal and try connecting again If necessary try disconnecting and reconnecting My connection was lost A low signal can cause this Try m
47. essages will appear To view only certain messages click on the View toolbar button and select Received Messages Sent Messages or All Messages If you are in the TXT Messaging view and a new message arrives the message will automatically appear in the list and be displayed in bold To view a long TXT message select the message in the list view The details of the message will appear below the list If you are not in the TXT Messaging view and a new message arrives a TXT icon will appear in the status bar showing that new messages are available There is also a TXT preference option that can automatically switch VZAccess to the TXT view when new messages arrive By default this feature is turned off 25 V640 ExpressCard USER GUIDE e To reply to an inbound message select the message and press the Reply toolbar button The ExpressCard number of the sender will be populated in the send area below Enter your new message and press the Send button to send the message e To forward an inbound message select the message and press Forward toolbar button The message will be populated in the send area below prefixed with a FW Press the Send button to send the message e To resend a sent message select the message and press the Resend toolbar button The ExpressCard number and message will be populated in the send area below Press the Send button to send the message again Sending TXT Messages e While usi
48. field e The Mobile 2 field can be used to enter a second mobile phone number This is used if the individual sends you a message from this number You will see the user s name next to the inbound message instead of the phone number e Click the OK button The contact name will now display in the list To edit a personal contact e Click a name from the list and press the Edit button e Make the necessary changes and click the OK button e Clicking the Cancel button will not save any changes you have made e Clicking the Delete button will remove that name from your list 26 V640 ExpressCard USER GUIDE VZAccess Manager Preferences WWAN Settings To access the WWAN preferences click on the Tools menu then Preferences Preferences T Connect Options er Upon connecting you can launch applications or connectto a VPN Set Options Automatically connect NDIS made Do notallow connectivity when roaming Account Options mE Show non wireless accounts in list L Do not prompt for user name and password Security Options pon Lock and unlock your device or change the lock code security Setup Connect Options The Set Options Button This is used to set various connect options See below Automatically Connect If desired you can select to have VZAccess Manager automatically connect at application startup Do not allow connectivity when roaming Enabling this option wil
49. g them on and off Check with your Network Administrator if you think this might be the case can receive e mail but cannot send e mail using my e mail program Some Internet Service Providers require that you be connected through them to access their mail server to send e mail See section on E mail Options 61 V640 ExpressCard USER GUIDE My computer locks up or crashes when attempting to connect e Refer to your computer manual for help in managing your serial COM ports and USB ports to resolve potential resource conflicts e Exit any applications that may use serial ports or USB ports that might be causing a conflict and try again e While trying to use your WWAN ExpressCard remove any unrelated ExpressCard PCMCIA modems from your computer My connection fails immediately or get a Call Failed message e Remove and reinsert the V640 ExpressCard from the ExpressCard slot Then try to establish your session again My communication software shows that am connected but my wireless phone does not e Depending on your device and your NationalAccess or BroadbandAccess plan your data session may disconnect during a dormant state See your Calling Plan brochure for details Select disconnect then connect again e Your call may have been disconnected due to a network anomaly Disconnect and try to establish your session again get There is no dial tone while trying to connect using my V640 ExpressCard or it seems as
50. gain 4 Check modem connections 5 Restart your computer If these actions do not resolve the problem click Get Help for more information Glick Print to print this error message for your reference Using AOL Version 9 with your Mobile Office Connections To use AOL with the Verizon Wireless BroadbandAccess or NationalAccess select the desired connection from VZAccess Manager s main window and select Connect Once connected launch AOL From your sign on screen select Verizon Wireless for the location and sign on Note You can set VZAccess Manager to automatically launch AOL when you get connected For further help details see the Run program on connection section on the Wi Fi Specific Settings page and the WWAN Specific Settings page Check the box to Run program on connection then click the button to browse and select aol exe it should be located in your C drive in an America On Line folder under the Program Files folder Note If you normally use a landline modem rather than connecting wirelessly just remember to change the location back to the one you normally use Then change it back to Verizon Wireless when you use BroadbandAccess or NationalAccess Reminder To disconnect from BroadbandAccess or NationalAccess click on the Disconnect button in VZAccess Manager Signing off AOL will not end the call 57 V640 ExpressCard USER GUIDE Using E mail with VZAccess POP3 E mail You can use Br
51. gram Files enzan Wireless y4 ccess Manager Browse Cancel V640 ExpressCard USER GUIDE 2 Start Installation Step 4 You are now ready to begin installing VZAccess veri OM wireless Manager components onto your computer Click Next to continue ou are now ready to install V amp ceess Manager Press the Next button to begin the installation or the Back button to reenter the installation information VZAccess Manager Step 5 During this step the components of VZAccess Veri Onwireless Manager product are being installed onto your computer Installation will occur to the destination folder specified in Step 3 above x Current File Copying File CA Veron Wireless Mz ceess Managers Systems Vv z Access Manager chm All Files Time Remaining minutes b seconds ise Installation Wizand te eer V640 ExpressCard USER GUIDE 2 Installation Complete Step 6 f Installation is now complete Click the Finish veri OM wireless button to leave VZAccess Manager setup program and begin using your new software VAccess Manager has been successfully installed Press the Finish button to exit this installation The setup program will automatically create a VZAccess Manager shortcut on your desktop VZAccess Manager Setup Wizard After you have successfully completed the installation process of VZAccess Manager you are ready to start VZAccess Manager and begin your initial setup The steps in the Setup W
52. have dial up networking connections that can t be used directly from VZAccess Manager or Dial Up Networking Copies of these connections will not work with your wireless device since the original connections do not work by themselves In most cases the original connections or the software can be configured to use your wireless device as a modem For the easiest way to configure AOL to work with your wireless device see the section on Configuring AOL To delete connections Windows 2000 and XP users can access Dial Up Networking from VZAccess Manager by selecting Tools Control Panels Network and Dial up Connections right click on the desired connection and select Delete 24 V640 ExpressCard USER GUIDE TXT Messaging VZAccess Manager supports TXT Messaging for ExpressCards fl VZAccess Manager File Edit View Tools Options Help VY O a Networks Usage Apps TXT Messaging Check new messages Pien d Furie Delete Delete all Fram Ta Date Time Message iz 9295551212 8122005 4 59 PM Please call at your convenience iz 9295551212 oe 12 2005 4 58 PM our meeting is scheduled 160 characters In partnership with Q vodafone T The world s largest mobile community Veri OrnWirless Verizon Wireless e gt MZ GLOBAL GPRS a LIL Mot Connected 0 00 00 Receiving TXT Messages All of your TXT messages will appear at the list box at the top of the TXT messaging view By default all sent and received m
53. hout notice and should not be construed as a commitment by Verizon Wireless Inc Copyright 2006 Verizon Wireless Inc Patents and licenses Licensed by QUALCOMM Incorporated under one or more of the following Patents 4 901 307 5 490 165 5 056 109 5 504 773 5 101 501 9 906 865 5 109 390 5 511 073 5 228 054 5 535 239 9 267 261 5 544 196 5 267 262 5 568 483 5 337 338 9 600 754 5 414 796 5 657 420 5 416 797 5 659 569 5 710 784 5 778 338 Software Drivers License Proprietary Rights Provisions The software drivers provided with this product are copyrighted by Verizon Wireless and or Verizon Wireless suppliers And although copyrighted the software drivers are unpublished and embody valuable trade secrets proprietary to Verizon Wireless and or Verizon Wireless suppliers The disassembly decompilation and or Reverse Engineering of the software drivers for any purpose is strictly prohibited by international law The copying of the software drivers except for a reasonable number of back up copies is strictly prohibited by international law It is forbidden by international law to provide access to the software drivers to any person for any purpose other than processing the internal data for the intended use of the software drivers U S Government Restricted Rights Clause The software drivers are classified as Commercial Computer Software and the U S Government is acquiring only Restricted Rights in the software drivers and their D
54. i Fi networks you have added or connected to in the past This option is only available when you have two or more Wi Fi networks in the Preferred list Add Used to manually add Wi Fi network If you select Add you will have to enter the network s name and indicate if it is password protected The only time you would need to use the Add feature would be if the Access Point providing the Wi Fi coverage does not broadcast its network name SSID The easiest way to add a network that broadcasts its network name is to select the Wi Fi network connection when it appears and then select Connect If it is password protected you will be prompted to enter your WEP Wired Equivalent Privacy key Note If you manually add a Wi Fi network when VZAccess Manager finds it its signal strength will be displayed to the right of the network name when you are within coverage of that network If you incorrectly entered the name the signal strength will never indicate any signal Edit If you select a connection in the Preferred Network list the Edit button will become active Pressing it will provide you with three additional tabs that will be discussed below Note that with certain Wi Fi adapters the signal strength for Wi Fi networks is not accurate until you connect to the network Remove This will remove any other Wi Fi networks you have added or connected to in the past Just select the network then select Remove 32 V640 ExpressCard
55. ications devices while in control of a vehicle is an offence Electrostatic Discharge ESD o Electrical and electronic devices are sensitive to electrostatic discharge ESD The VZAccess Manager software will attempt to re initialize the device should a substantial electrostatic discharge reset the device If the software is not operational after an ESD occurrence then restart VZAccess Manager See section 2 1 4 67 V640 ExpressCard USER GUIDE Regulatory notices Federal Communications Commission Notice FCC United States Electronic devices including computers and wireless modems generate RF energy incidental to their intended function and are therefore subject to FCC rules and regulations This equipment has been tested to and found to be within the acceptable limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipment generates radio frequency energy and is designed for use in accordance with the manufacturer s user manual However there is no guarantee that interference will not occur in any particular installation If this equipment causes harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures R
56. ifferent factors including signal reflection the ionosphere and interference from other radio channels Novatel Wireless or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the Verizon Wireless V640 ExpressCard or failure of the Verizon Wireless V640 ExpressCard to transmit or receive such data Safety Hazards Do not operate the Verizon Wireless V640 ExpressCard in an environment that may be susceptible to radio interference resulting in danger specifically Areas where prohibited by the law o Follow any special rules and regulations and obey all signs and notices Always turn off the host device and remove the modem from the card slot when instructed to do so or when you suspect that it may cause interference or danger Where explosive atmospheres may be present o Do not operate your modem in any area where a potentially explosive atmosphere may exist Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death Be aware and comply with all signs and instructions o Users are advised not to operate the modem while at a refuelling point or service station Users are reminded to observe restrictions on the use of radio equipment in fuel depots fuel storage and distribution areas chemical plants or where blasting operations are in progress o Areas with a potentially explosive atmosphere are often but not always
57. ilizes Verizon Wireless s network to connect to the Internet and is capable of transferring data at speeds up to 2 0Mbps The Verizon V640 ExpressCard runs on Microsoft 2000 and XP VZAccess Manager allows you to control and monitor your connection It will also allow you to send and receive SMS Short Messaging Service get online help and has an address book Speeds average 400 700 kbps with bursts capable of 2Mbps based on our network tests with 5MB FTP data files without compression Typical upload speeds of 60 80 kbps Actual speeds and coverage may vary ExpressCard top side Computer Interface ExpressCard this is the device that when plugged into a Personal Computer provides wireless data solutions j lis NI Computer Interface Connector connects to your Personal Computer via the computer ExpressCard slot Service Data LED visual indicator that shows you service and data modes LED Color Flashing Pattern Meaning gt 1 0 0 Radio is off and the card is in the Slotted state Red LED Steadily blinking The radio is not attached to the network or is in the disabled mode Red LED Slowly blinking The radio is off and the card is in the Slotted state or the radio is in USB Selective Suspend connection The radio is in USB Selective Suspend and the card is in the Active state with an active data connection V640 ExpressCard USER GUIDE Care of Your V640 ExpressCard Verizon Wireless recommends the follo
58. ith VZAccess Manager enjoy the freedom and convenience of wireless Internet connectivity from your notebook computer Features WWAN Wireless Wide Area Network CDMA 1xEV DO and 1xRTT Specific Features e Configures your PC to use your wireless device as a modem e Creates BroadbandAccess connection if using a BroadbandAccess capable device This connection will automatically fall back to NationalAccess if BroadbandAccess is unavailable e Copy utility to create wireless copies of your dial up connections e Signal strength and battery level display e Features a test function for your WWAN device Wi Fi Features e Configures Wi Fi Adapter to work with VZAccess Manager e Displays Wi Fi connections and signal strength when in a Wi Fi coverage area Supports connecting to Wi Fi networks such as ones used at home or work e Supports built in Wi Fi adapters or ExpressCards sh A WWAN capable ExpressCard is required to use the WWAN features Individual WWAN features are also 3 device dependent as described in the WWAN section above Other Features e Can launch your browser e mail client VPN or a program of your choice upon connection e Logs connections used duration and bytes sent and received e Supports TXT messaging Getting Started Double click on VZAccess Manager icon on your desktop or click on the Windows Start menu and select Programs gt VZAccess Manager from the list of programs VEACCESS Manager 15 V
59. ithin VZAccess Manager by default This means you can access the Internet directly using these connections but if you connect via VPN and your company requires proxy settings you will not be able to access the Internet when connected via VPN Performance is better if you drop your VPN connection when you want to access the Internet directly but if desired you can record all the settings on the Local Area network LAN Settings screen and on the screen that appears when you select the Advanced button Step 5 enter these settings in the properties for your WWAN connections BroadbandAccess NationalAccess Note If desired you can have proxy settings automatically turned off when you connect using Wi Fi connections oee Wi Fi Specific Settings 46 V640 ExpressCard USER GUIDE Step 4 If you need to enter proxy settings connections used by VZAccess Manager you would use the Connections tab in the previous step highlight the connection ex BroadbandAccess and then select Settings If you need to navigate to this tab from Internet Explorer s main screen select Tools Options as shown in Step 1 and then the Connections tab Internet Options Ez General Security Privacy Content Connections Programs Advanced To set up an Internet connection click T Setup Dial up and Virtual Private Network settings ES Remove Choose Settings if you need to configure a proxy Settings server fa
60. izard are critical to the proper operation of VZAccess Manager when using your WWAN or Wi Fi device to connect to the Internet wirelessly Do not insert your V640 ExpressCard until instructed to do so Step 1 Click the Start button select the Programs menu and choose VZAccess Manager menu item to start VZAccess Manager program VZAccess Manager Welcome Step 2 On first run of VZAccess Manager the Setup Wizard s A Welcome ta the WAAccess Manager Setup Wizard This Wizard will automatically run You will be presented with a Will quide you through the process of setting up your system for Welcome screen E wireless use If you have an Internet connection it is 7 recommended that you check to see if you are VZACCESS You are currently running V Access Manager version 5 0 1 running the latest version of VZAccess Manager 11408 You can check to see if this is the latest version of this ft b ing the Check for Updates button This will Click the Check for Updates button to perform this E ec mum Eae cc ca MEINES check Check for Updates Click Next to continue e Press Next to continue 10 V640 ExpressCard USER GUIDE VZAccess Manager Wi FifWWaAn Detection Step 3 In this step of the Setup Wizard you must specify A VZAccess Manager allows pon to use your a AN device ar your Wi Fi adapter to connect ta the Internet This will ensure that a the type of wireless device that you intend to use wireles
61. k box below to selectthe connection option Connection Option Automatically reconnect me and ignore interruptions when using this Location 54 V640 ExpressCard USER GUIDE Step 11 Select Next ADL Expert Setup m HW TCP IP Configuration TEPAP normally requires no extra configuration Click Next ta Continue Hote Ifyou have a LAN Local Area Network that requires additional proxy setup select your configuration options below Configuration Options Automatic Connection C Manual Proxy Configuration V640 ExpressCard USER GUIDE 55 Step 12 Even though AOL reports the location has been created you must click on Sign On to AOL Now to save the changes Since you are not actually connected to the Internet AOL will not actually be able to sign on but it will save your changes ADL Expert Setup Y E 56 V640 ExpressCard USER GUIDE Step 13 Select Close when you get the following error message This completes configuring AOL to work with any connection to the Internet including BroadbandAccess and NationalAccess A The Connection Failed E Ioj x AN Unable to connect to the AOL Service 02 04009 We were unable to connect you to the AOL Service To fix the problem try one or all of the following scroll down for more information 1 Check your Internet connection 2 Try having AOL automatically detect your available connections 3 Try connecting to the AOL service a
62. l Association Defines specifications used for ExpressCards www pcmcia org PDA Personal Digital Assistant A handheld device used for organization notes address books etc POP3 Post Office Protocol v3 A standard transport protocol used send and receive email Proxy A firewall mechanism that replaces the IP address of a host on the internal protected network with its own IP address for all traffic passing through it Serial Connection A network connection established by a serial device such as a modem Serial communication between your PC and modem or other serial devices adhere to the RS 232 standard SMS Short Messaging Service Short text messages of generally no more than 140 160 characters sent and received by wireless devices SSID Service Set Identifier An SSID is also referred to as a Network Name because it is a name that identifies a Wi Fi network Most access points broadcast their SSID 72 V640 ExpressCard USER GUIDE Sync To compare and synchronize two or more sources of data TCP IP Transmission Control Protocol Internet Protocol URL Uniform Resource Locator USB Universal Serial Bus A connection type for computer peripherals such as a printer mobile ExpressCard etc VPN Virtual Private Network A way to communicate through a dedicated server securely to a corporate network over the Internet WAN Wide Area Network A network which uses common carrier provided lines Contr
63. l prevent you from connecting when roaming This option is disabled if using NDIS mode VZAccess Manager only supports this feature with certain devices if not supported the option will not appear NDIS Mode Enables disables the NDIS feature Please note that NDIS is only supported by some ExpressCards lt also requires either Verizon Wireless BroadbandAccess or NationalAccess coverage and either Windows 2000 or XP When enabled NDIS provides an always on Internet connection similar to a standard Network Interface Card NIC Please note that an NDIS broadband connection will remain active even if you exit VZAccess Manager 27 V640 ExpressCard USER GUIDE Account Options Show non wireless accounts in list If you select this option all of your dial up accounts will show up in VZAccess Manager s list of accounts allowing you to use VZAccess Manager to launch them instead of Dial Up Networking With this option unchecked the only connections that are displayed in VZAccess Manager s list of accounts are Verizon Wireless connections and any other connections you have created If VZAccess Manager is also configured for Wi Fi these connections will also be displayed when in coverage of the hot spot Do not prompt for user name and password If you are only using BroadbandAccess or NationalAccess this setting has no effect If you created Wireless connections to dial into other networks or have existing connections you are going to launch using
64. l up connections appear in VZAccess Manager and use it to launch any dial up networking connection See the section Setting Your Preferences If you are in the presence of a private Wi Fi network such as one at work or at home it will also appear if you selected the Wi Fi option during setup If the number of connections exceeds what can be displayed a vertical scroll bar will appear to the right of the connections Scroll down to see them all The first time you connect with BroadbandAccess NationalAccess BroadbandAccess NationalAccess or a private Wi Fi connection a connectivity warning message will appear You have the option to suppress these warning messages when they are displayed VZAccess Manager will display status information at the bottom during the connection process as well as while connected When not connected the status text in the lower left corner will display Not connected for the currently selected network The timer will display 00 00 00 Once connected the status text will display Connected and the elapsed timer will begin to run When a connection is active its name will appear as bold text 20 V640 ExpressCard USER GUIDE The status is also reflected in the Task Tray icon a Connected Idle Not Connected Connecting Disconnecting A window will also slide out of the tray showing when you connect and disconnect from networks We RARA Ring Ev W The pop up status can be tu
65. ls can carry video voice and data simultaneously COM Port Defines a serial RS 232 port within the Windows environment May be physical or virtual Dial Up Connection A switched network connection established by a computer using an analog data modem over ordinary copper telephone lines Dormancy A network state that occurs when no data has been transmitted or received after a given amount of time A network connection may disconnect during a dormant state ExpressCard A new standard introduced by PCMCIA that delivers thinner faster lighter devices to desktop and notebook computers All ExpressCard slots accommodate devices that support USB 2 0 or PCI Express Standards Firewall A hardware or software boundary that protects a network or single PC from unwanted outside traffic HTTP Hypertext Transfer Protocol ISP Internet Service Provider 71 V640 ExpressCard USER GUIDE IP Internet Protocol The mechanism by which packets are routed between computers on a network Kilobyte 1024 bytes Kbps Kilobits per second rate of data flow LSP Layered Service Provider a Microsoft feature LAN Local Area Network A data network confined to limited area with moderate to high data rates Does not use common carrier circuits although may have gateways or bridges to other public or private networks Mbps Megabits per second PC Personal Computer PCMCIA Personal Computer Memory Card Internationa
66. message will display each time you go to connect via the NationalAccess connection until you select Do not show this warning again BroadbandAccess The first time you connect via BroadbandAccess the following warning message will be displayed ATTENTION You are about to establish a BroadbandAccess or NationalAccess data connection Charges apply in accordance with your subscription to your Verizon Wireless NationalAccess BroadbandAccess To see our current pricing for BroadbandAccess please visit http www verizonwireless com b2c mobileoptions This message will display each time you go to connect via BroadbandAccess until you select Do not show this warning again Wi Fi The first time you connect to a Wi Fi network you will see the following warning ATTENTION You are about to establish a connection to a Wi Fi network Verizon Wireless does not support problems associated with Wi Fi networks Verizon Wireless Customer Care will not be able to assist you Please see the Help file for details In most cases connecting to a private Wi Fi network is a simple process and you can use VZAccess Manager instead of the Wi Fi client you would normally use If you have any problems doing this try the recommendations in the section on Wi Fi Troubleshooting 23 V640 ExpressCard USER GUIDE Using Dial Up Connections This section is only applicable if you are using a WWAN Device that supports dial up connection
67. nai 68 Federal Communications Commission Notice FCC United States oooccccconccccccocccnconoccnnononcnnononcnncnnnonnos 68 RF Exposure Specific Absorption Rate SAR Information ooccccoccnccoccncconcnccncncconcnonononononononannnnnnnnonononenononos 68 Limited Warranty and LIADO da 70 GIOS Sa Vita ies 71 Trademarks and S rvice MAarkS iode dia 74 Welcome Congratulations on purchasing the Verizon Wireless BroadbandAccess NationalAccess V640 ExpressCard with VZAccess Manager This dual band card operates over the CDMA EV DO networks in the 800 1900 bands This wireless ExpressCard will enable you to connect at high speed to the Internet your corporate Intranet and your email while you re away from the office This manual will provide information needed to get started and use your new V640 ExpressCard and VZAccess Manager Wireless communications Important Notice Due to the transmission and reception properties of wireless communications data can occasionally be lost or delayed This can be due to the variation in radio signal strength that results from changes in the characteristics of the radio transmission path Although data loss is rare the environment where you operate the modem may adversely affect communications Variations in radio signal strength are referred to as fading Fading is caused by several different factors including signal reflection the ionosphere and interference from other radio channel
68. ng the V640 ExpressCard to send a text message to a US based wireless number enter 1 then the wireless number a wireless number outside the US enter 011 the country code then the wireless number e Tosenda TXT message to one or more Verizon Wireless subscribers enter their 10 digit mobile numbers separated by semi colons in the To field Ex 2125551234 2125554567 If you use commas the application will automatically replace them with semi colons e With some devices that support TXT messaging contact lists you may be able to click on the To button to open your contact list e To Senda TXT to one of the entries in your Contact List click the To button to open the Contacts window Simply double click on the name of the user and that individual will automatically be added to the Send To field Holding down the Ctrl key while you click names from the lists will allow you to select multiple names at once e he phone number and the message field are required e he Character counter counts up from O to 160 and counts all of the characters typed in the message field e Click the Send button TXT Contacts The Address Book allows you to store the names and mobile numbers of your personal contacts To create a personal contact e From the Contact List dialog press the Add button e Enter the full name of the contact into name into the Name field e Enter either the 10 digit mobile number into the Mobile 1
69. oadbandAccess or NationalAccess to access your POP3 e mail account if your e mail provider allows access through other providers many do lf your provider restricts access to their outgoing mail server you will get an error message similar to the one below if you are attempting to send mail Most send mail servers are not accessible from various connections to the Internet You usually have to be connected to the e mail provider s network to access their mail server and most e mail providers require authentication a user name and password The reason everyone has had to resort to this is that without these measures anyone can use a send mail server to send massive amounts of unwanted junk e mail If you are having trouble sending e mail this also includes replying and forwarding and you are getting an error message similar to that shown above then your send mail server can not be accessed from the Verizon Wireless network For customers in this situation Verizon Wireless has made available a send mail server that you can use in place of the one you normally use All that is required is that you have a TXT messaging capable Verizon Wireless device and TXT messaging service visit www vtext com and establish a profile there by selecting Join Up and completing the form You will be asked to enter your 10 digit mobile number A TXT message will be sent to your device and will be used to establish your password Most Verizon Wireless ExpressCards can r
70. ocumentation U S Government Export Administration Act Compliance Clause It is forbidden by US law to export license or otherwise transfer the software drivers or Derivative Works to any country where such transfer is prohibited by the United States Export Administration Act or any successor legislation or in violation of the laws of any other country V640 ExpressCard USER GUIDE Getting started This section will walk you through how to get started using your V640 ExpressCard This includes software and driver installation inserting the card so Microsoft Windows is able to detect and install the drivers for your V640 ExpressCard and setting up a data session to connect to the Internet O Important Prior to using BroadbandAccess NationalAccess service you must 1 Install VZAccess Manager version as provided with your installation CD 2 Activate service using BroadbandAccess NationalAccess V640 ExpressCard Customer Service For Customer Service while in the U S or Canada dial 1 800 922 0204 V640 ExpressCard System Requirements Operating System Windows 2000 XP Card Slot ExpressCard34 54 Card Bay Pentium processor 166 MHz Disk Drive CD ROM Memory 32MB Disk Space 14 MB Internet Browser Card Bay requires card caddy accessory V640 ExpressCard USER GUIDE Your V640 ExpressCard Your V640 ExpressCard fits into the ExpressCard slot 54 or 34 slot of most Windows based laptop computers The V640 ExpressCard ut
71. oleum gas such as propane or butane areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you would normally be advised to turn off your vehicle engine Near Medical and life support equipment o Do not operate your modem in any area where medical equipment life support equipment or near any equipment that may be susceptible to any form of radio interference In such areas the host communications device must be turned off The modem may transmit signals that could interfere with this equipment On an aircraft either on the ground or airborne o In addition to FAA requirements many airline regulations state that you must suspend wireless operations before boarding an airplane Please ensure that the host device is turned off and your modem is removed from the card slot prior to boarding aircraft in order to comply with these regulations The modem can transmit signals that could interfere with various onboard systems and controls V640 ExpressCard USER GUIDE While operating a vehicle o The driver or operator of any vehicle should not operate a wireless data device while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In some countries operating such communications devices while in control of a vehicle is an offence Limitation of liability The information contained in this document is subject to change wit
72. on is available in The Status Bar topic 16 V640 ExpressCard USER GUIDE Connecting for the First Time Once your Wi Fi or WWAN device is properly configured connecting to the Internet is as simple as selecting the network connection type shown in the list and clicking the Networks button Note that the Networks button immediately above the list will change to Connect or Connect Wi Fi as appropriate based on the current selection in the networks list E VZAccess Manager File Edit View Tools Options Help 5 mV Z Usage Wireless Networks y Matinnal amp ecess Broadband amp ccess In partnership with Y vodafone o l The world s largest mobile community Veri OMnwireless Yerizon Wireless gt BroadbandAccess auna Not Connected 1 To connect to Verizon Wireless for the first time e Select National Access BroadbandAccess e Click the Connect button or simply double click the network name e f your device has not yet been activated you will be directed to a Verizon Wireless website to set up an account Disconnecting Once connected the Connect button will change to Disconnect Simply click Disconnect to end your current connection or double click the network name again 17 V640 ExpressCard USER GUIDE Other Notes If your expected connection does not appear Select Refresh Networks from the Options menu This will cause VZAccess Manager to look for your wireless device s and verify network a
73. ou are not connected it will display Not Connected WWAN Device Status Area The text that reads Verizon Wireless can change to the following e Device not inserted Your WWAN V640 ExpressCard is removed from the notebook e Device not activated Your V640 ExpressCard needs to be activated Select Activate from the Options menu Coverage For ExpressCards an icon will be displayed if you are in NationalAccess or BroadbandAccess coverage Move the mouse pointer over these icons to see the tool tip showing the name of the current service NDIS The sealed icons also appear on the status bar to indicate your device s NDIS status NDIS is enabled and connected Settee NDIS is enabled but disconnected No NDIS image NDIS is disabled is disabled 39 V640 ExpressCard USER GUIDE New TXT If your device supports TXT messaging an icon appears on the status bar to show that you have a new TXT message waiting Double click on the icon to jump to the TXT view to see the message Throughput The amount of data that you have sent and received since the current network connection was initiated can be seen by holding the mouse over the green up and down arrows on the right side of the status bar Battery Level The current battery level of your laptop can be seen on the right side of the status bar Elapsed Time The amount of time that has elapsed since the current network connection was initiated is tracked on the lower right si
74. oving within the Wi Fi hot spot to improve your signal and try connecting again can t get VZAccess Manager to work with my private Wi Fi Network e First verify that the client that came with the Wi Fi device works with your private network If it doesn t contact your Wi Fi device provider and or the device provider of your network equipment e Inthe section on Wi Fi specific settings there are options to manually add a Wi Fi network if it does not broadcast its Network ID SSID which would prevent it from appearing in VZAccess Manager There is also an option to enter edit your WEP Wireless Equivalent Privacy password if your network requires one If it was incorrectly entered it could prevent you from connecting 63 V640 ExpressCard USER GUIDE e The issue may be related to using WEP security and your specific Wi Fi adapter You may want to temporarily test your network without WEP to determine if this is the case If it works without WEP and fails using WEP please e mail Verizon Wireless Tech support with your computer and Wi Fi device info by doing the following From VZAccess Manager s main screen select Session Statistics My Computer then E mail Technical Support Please also include in the body of the e mail your computer brand model and any Wi Fi device information you have built in device or ExpressCard brand and model We will pass this information on to Smith Micro for consideration in a future version Use the cli
75. r a connection Never dial a connection C Dial whenever a network connection is not present C Always dial my default connection urent deraut Mone Set eraut Local rea Network LAN settings LAN Settings do not apply to dial up connections LAN Settings Choose Settings above for dial up settings OF Cancel Apply V640 ExpressCard USER GUIDE Step 5 The settings will be displayed You can now enter the same proxy settings you recorded in Step 3 if you desire to use VPN and your proxy settings with these connections If necessary also enter the information recorded from the screen that appears after selecting the Advanced button To disable proxy settings for these connections you would have to uncheck the Use proxy server box Proxy settings must be disabled to access the Internet directly when using these connections without VPN Express _ Network 1xHTT Settings Automatic configuration Automatic configuration may override manual settings To ensure the use of manual settings disable automatic configuration Automatically detect settings Use automatic configuration script Address Proxy server al Use a proxy server For this connection These settings will not apply to other connections Address Port Advanced Bypass proxy server For local addresses Dial up settings User name Properties Password Advan
76. rk you added or edited using VZAccess Manager If you have a shortcut you normally use to launch your VPN application you may want to right click on it and select properties to see where the program is located and how it s named 35 V640 ExpressCard USER GUIDE Options To access the Options tab click on the Tools menu then Preferences and select the Options tab Ue 1 Preferences l E Fw wiFi Options TXT Updates Network Display Options si Display advanced Wi Fi network information Hun Optians Minimize application into tray Show popup status windows by tray Bun WZAccezz Manager at Startup Automatically clase conflicting applications Network Display Options Only show preferred wireless networks at start up This only applies to Wi Fi networks If checked at startup only networks in your Preferred list on the Wi Fi tab are displayed networks you have connected to in the past otherwise all detected networks are displayed Display advanced Wi Fi network information This only applies to Wi Fi networks If checked additional information will be displayed for Wi Fi networks such as the channel MAC address also referred to as Physical Address and type of security Run Options Minimize Application into tray With this option selected when you minimize VZAccess Manager instead of taking up space in your taskbar it will just disappear You can get it back by double clicking on the tray
77. rned off if desired by selecting Options Preferences Options tab un checking Show pop up status windows by tray Right clicking on the tray icon provides various options and double clicking on it will always show the application Placing your cursor on it will display the current connection status Based on your preferences your browser or e mail or VPN program can be launched automatically or you can launch whatever software you want to use You can also determine if all connections show in the drop down list or only your wireless ones see Setting Your Preferences Note Always use VZAccess Manager when connecting via BroadbandAccess or NationalAccess This will ensure the wireless device is configured properly before connecting At any time during your connection you can check your current connection speed and throughput stats in the Statistics tab of the Session Information window To see this window select Statistics from the Options menu 21 V640 ExpressCard USER GUIDE Session Information Statistics hay Computer TranamitRecelve TX rate kbps SY 3 0 Max Tx rate kbps B3 T bytes 6 0 KB Hx rate kbps EM 0 0 Max RA rate kbps 123 6 Ae bytes Ai KB Connection IP Address 69 92 oe Auto Detect Duration 0 00 54 Close The Session Information window will also contain a My Computer tab and a Wi Fi tab if applicable The My Computer tab contains detailed inform
78. s Verizon Wireless or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the V640 ExpressCard or failure of the V640 ExpressCard to transmit or receive such data Safety hazards Do not operate the V640 ExpressCard in an environment that may be susceptible to radio interference resulting in danger specifically Areas where prohibited by the law o Follow any special rules and regulations and obey all signs and notices Always turn off the host device and remove the modem from the card slot when instructed to do so or when you suspect that it may cause interference or danger Where explosive atmospheres may be present o Do not operate your modem in any area where a potentially explosive atmosphere may exist Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death Be aware and comply with all signs and instructions o Users are advised not to operate the modem while at a refueling point or service station Users are reminded to observe restrictions on the use of radio equipment in fuel depots fuel storage and distribution areas chemical plants or where blasting operations are in progress o Areas with a potentially explosive atmosphere are often but not always clearly marked Potential locations can include gas stations below deck on boats chemical transfer or storage facilities vehicles using liquefied petr
79. s You can make wireless copies of existing dial up accounts on your system This will wirelessly enable them and allow you to connect to them wirelessly To launch the copy utility select Tools Dial up Accounts then Copy Click on the connection or connections you want to copy and click on the OK button Make Wireless Accounts EJE3 Please select the dial up accounts pon wish to use with your wireless device 4 copy of the selected accounts will be created and named the same as pour anginal account with the word Wireless appended Dial Up accounts Dial Up Connection Cancel The new connection will have a suffix of Wireless and will be set to use your wireless device as the modem If the utility is unable to automatically recognize your existing area code and number the existing number will be displayed and you will be prompted to enter the area code and number The utility configures the new wireless connections to always dial 11 digits so that they will work locally and also in other digital data coverage areas If it is determined that the connection might benefit by further optimization an additional connection with a Wireless Optimized suffix will also be created This connection may connect faster If you have trouble with the Wireless Optimized connection you can delete it from your dial up networking folder and use the Wireless connection Note Some applications such as AOL and JUNO
80. s data connection can be made anywhere WAWAN or Wi Fi with VZAccess Manager Select either Detect E sane le svele ole both Wi Fi and WWAN or Detect WWAN device d l WWAN Wireless Wide Area Network denotes any 14EVYOO or i i TRATT connection to the Verreon Wireless network such as only For the purposes of this guide Detect both VZACCESS Broadband amp ccess or National ccess Wi Fi and WWAN will Pl n h idi and be used inia ote that Please select the hardware you wish to use with VZ amp ccess your experience in Step 4 may be different if you we Manager to connect to the ntemet use a different selection After making the i Detect both Wi Fi and WWAN appropriate selection click Next to continue C3 Detect WWAN device only 1 EVDO 1 RT T COMA Press Nest to continue VfAccess Manager Wi Fi Detection Step 4 In this step VZAccess Manager will detect the Wi Fi adapters on your computer If your computer has a T OE built in Wi Fi adapter you do not need to do A computer aa Insert Your Wi Fi card new Ven will eE the anything and can proceed to the next step l drivers Far the card if not already installed on the computer Otherwise please insert your Wi Fi ExpressCard VZACCESS now You will need the drivers for the card if not already installed on the computer Once complete click Next to continue Press Next to continue Note WWAN Wireless Wide Area Network denotes any 1xE
81. t to a Wi Fi network Select the browse button to browse to the desired application you want to run when you connect to a Wi Fi network using VZAccess Manager The application will run for all Wi Fi connections made from VZAccess Manager 34 V640 ExpressCard USER GUIDE VPN Tab The following options exist on the VPN tab Tools Preferences Wi Fi tab select Add or a network in the Preferred Network list and Edit then VPN Wi Fi Connection Network Connect VPN IL VPN Connection ZE You can configure this network so that a YPN connection L E Will automatically be started every time you connect WPN Client Other YPN Application Frofile Other PHN Application IS Automatically start the YPN connection EN ZH VPN Client VZAccess Manager automatically detects if certain VPN clients like Microsoft Cisco CheckPoint etc are installed on the computer and allows you to select the one you wish to use Check with your network administrator to setup your VPN connection If the VPN client you wish to use does not appear in the list you can select Other VPN Application Other VPN Application This allows automatically running any VPN program when you use VZAccess Manager to connect to the Wi Fi network you added or edited Select the browse button to browse to the desired VPN application you want to run when you connect to the Wi Fi netwo
82. there will be a Wi Fi statistics tab with additional information and tools that are helpful in the event any troubleshooting of the connection is required You can view key statistics including bandwidth and your IP address information release your IP address renew your IP address If you selected to detect and install a WWAN device during installation there will be a Statistics tab that will show data speeds during a session when using the WWAN device NationalAccess delivers typical speeds of 60 to 80 kbps bursting up to 144 kbps BroadbandAccess provides broadband like speeds up to 2 0 Mbps There is also a My Computer tab this tab has key information about your computer that may be helpful in troubleshooting any problems that may occur It also has the option of being e mailed to Verizon Wireless Technical Support 42 V640 ExpressCard USER GUIDE Test WWAN Device Retrieve and display detailed information about your WWAN device such as manufacturer model version etc Also see the current battery not with ExpressCards and signal strengths This information can be valuable when troubleshooting a problem Test Results E Results Test Successful Manufacturer Novatel Wireless Incorporated Model MERLIN 540 Capabilities TxEYOO Digital Data Coverage T E YOO Digital Version MBSDDC BBIRD Ve EsP 040306 157 Mar 10 2006 11 14 08 Phone number 123 123 1234 The Help Menu Contents Launches this help file You can also ac
83. vailability Changing Wireless Devices If you change wireless devices you will need to run the Setup Wizard again To do this make sure that your phone and cable are connected then select Run Wizard from the Options menu Oo Wi Fi networks If you have any Wi Fi networks you manually added because they do not broadcast their SSID they will always be displayed and you will have to refer to the signal strength displayed to know when you are in range See the section Wi Fi Specific Settings for additional details e Note that with certain Wi Fi adapters the signal strength for Wi Fi networks is not accurate until you connect to the network Oo NationalAccess and BroadbandAccess Connections e The NationalAccess connection is only created when the WWAN option is selected during setup and if you are using a NationalAccess capable device that does not support the Verizon Wireless BroadbandAccess service e f you are using a BroadbandAccess capable device a BroadbandAccess connection will be created e This connection will use BroadbandAccess if available and will automatically attempt a NationalAccess connection when BroadbandAccess is not available For further troubleshooting tips please refer to Troubleshooting 18 V640 ExpressCard USER GUIDE Connecting Once your Wi Fi or WWAN device is properly configured connecting to the Internet is as simple as selecting the network connection type shown in the list and clicking th
84. what are locations Step 7 Select Add Location ADL Expert Setup indine Expert Setup Edit Connection Details 52 V640 ExpressCard USER GUIDE Step 7 For the location name enter Verizon Wireless and then select Next AUL Expert Setup E E PON MERICA inline Add Location Enter a location name and click Next Location Mame Yerzoar YY reless Example Work or Hotel This location wil store the setting vou use to connect to America Online including moderns and access phone numbers Step 8 If Other Dial up ISP or LAN is available select it then select Next and go to Step 10 If this option is not available select Manually add a connection device and then select Next ADL Expert Setup indine Add Device Select a modem or other connection device and click Next Select a device Other Dial up ISP ar LAN Compaq 5S6 YL Global Internal Modem on COM Manually add a connection device Hote ls your device nat listed Automatically redetect connection devices 53 V640 ExpressCard USER GUIDE Step 9 Select Other Dial up ISP or LAN then select Next inline Manually Add a Connection Device Select a device Broadband High Speed Cable OSL or other ISP Other Dial up ISP ar LAN AOL Broadband with Cable Internet AOL Broadband with OSL AOL Broadband with ADSL Step 10 Select Next AOL Expert Setup inline Edit Modem Click the chec
85. wing handling guidelines Handle with care Avoid storing your V640 ExpressCard in extreme temperatures Store the card in a dry and clean environment Avoid spilling any liquid or immersing the card in water Do not place any labels on the Antenna as this may alter the sensitivity of the antenna Do not place any labels on the card as this may interfere with the ExpressCard slot when inserting Do not force the V640 ExpressCard into the ExpressCard slot Do not apply force on the top or bottom of the V640 ExpressCard When transporting your laptop remove the V640 ExpressCard from the ExpressCard slot The V640 ExpressCard Package The Verizon Wireless V640 ExpressCard Package includes e V640 ExpressCard e VZAccess Manager CD ROM e Quick Reference Guide IMPORTANT Do not insert the V640 ExpressCard into the ExpressCard slot until you have installed VZAccess F Manager and have activated a BroadbandAccess NationalAccess service for your V640 ExpressCard V640 ExpressCard USER GUIDE Introduction VZAccess Manager from Verizon Wireless Welcome to the Verizon Wireless VZAccess Manager VZAccess Manager provides easy access to the wireless Internet It has built in support for both WWAN and Wi Fi devices giving you the flexibility to connect your notebook to the Internet wirelessly anytime anywhere Supported Services VZAccess Manager supports the Verizon Wireless BroadbandAccess NationalAccess service This service requires a dual band CDM
86. y updates are available for your e mail client NOTE Credentials established on www vtext com may take up two hours before they will work on the smtp vzwmail net server If your credentials work on www vtext com but not on the smtp vzwmail net server try again after two hours Web Based E mail If you currently do not have e mail software or if you do not have a text messaging capable Verizon Wireless device or ExpressCard you can sign up for web based e mail at any of the popular portal sites such as http www yahoo com or http www msn com You may also search for other e mail providers from any of these pages 60 V640 ExpressCard USER GUIDE Technical Support Data Technical Support For additional information and technical support for VZAccess Manager and Verizon wireless devices you can visit Verizon s Data Technical Support page at http www verizonwireless com b2c support data jsp Troubleshooting V640 ExpressCard The following tips will help solve many common problems encountered while using the V640 ExpressCard e Make sure you are using the appropriate card in the correct geographic region a BroadbandAccess NationalAccess card in the US e Ensure that the wireless network s coverage extends to your current location e Confirm that you have an up to date version of VZAccess Manager WWAN When installing VZAccess Manager it was not able to find the WWAN device For a 1xEV DO 1XRTT CDMA ExpressCard
87. you established on www vtext com Select Remember password Select OK Apply OK Close to get back to the Outlook Express main screen It may take up to two hours for your www vtext com credentials to be valid on the smtp vzwmail net server Once they are valid you should be able to send mail using the Verizon Wireless Send Mail Server also referred to as a SMTP Simple Mail Transport Protocol Server when you are connected to the Internet wirelessly or via other means Outgoing Mail Server E 2 x Logon Infarmatian Use same settings as my incoming mail server Logon using Account name 51 45581 21209 vzwimail net Password e Remember password Log on using Secure Password Authentication Cancel Additional important notes about the Verizon Wireless Send Mail Server e There is no monthly charge for this service e Message Limits are as follows 2MB Message Size 100 Recipients per message e Customers that are identified as using this server to generate SPAM messages what most would consider unsolicited junk e mail will be denied access to this server e mail messages will not be sent e f you are using an e mail client other than Outlook or Outlook Express and it fails to work with the Verizon Wireless Send Mail server it may not support authentication correctly Try using Outlook Express if you have any problems If it works and your e mail client does not check to see if an

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