Server/ Entry/ Master Manual
Contents
1. PATENT PENDING VisitorVerifierftm File View Action Help Alpha Communications and Alpha Media Inc VisitorVerifier V 1 0 Telephone Entry Style Server Entry Master Manual Alpha Communications 42 Central Drive Farmingdale NY 11735 1202 Phone 631 777 5500 Fax 631 777 5599 Copyright 2006 2007 Aloha Communications All Rights Reserved VVSEMManual 09 07 Rev 1 LICENSE AGREEMENT ALPHA MEDIA INC VISITORVERIFIER ALL VERSIONS AND SOFTWARE RELATED COMPONENTS END USER LICENSE AGREEMENT FOR ALPHA MEDIA INC SOFTWARE IMPORTANT READ CAREFULLY This Alpha Media Inc End User License Agreement EULA is a legal agreement between you either an individual or a single entity and Alpha Media Inc Corporation for the Alpha Media Inc software product s identified above which may include associated software components media printed materials and online or electronic documentation SOFTWARE PRODUCT By installing copying or otherwise using the SOFTWARE PRODUCT you agree to be bound by the terms of this EULA If you do not agree to the terms of this EULA do not install or use the SOFTWARE PRODUCT The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties as well as other intellectual property laws and treaties The SOFTWARE PRODUCT is licensed not sold 1 GRANT OF LICENSE The SOFTWARE PRODUCT is licensed as follows Instal2. Server PC Contains YY Server Software YA SOL Database YY Entry Software YY Master Software TCP IP gt LAN or INTERNET ot Single Entrance One PC Tenant s Windows Based PCs Contains YY Client Software a fe e This small building application contains a concierge station which is used as the server master and entry computer Note the list of software in each PC The building has a telephone entry system and uses one entrance camera The concierge has the ability to instant 6 message the tenants with Pink Notes and the tenants can send PinkNotes to the concierge or other tenants on the system Software Components continued Because every building and its needs are different VisitorVerifier can be easily configured to support A large number of tenants Multiple Buildings Multiple Master stations on or off premises Multiple Entrances Multiple Remote Cameras The only limiting factors are the server s processing speed and memory and the speed of your internet connection Below is a diagram of a more complex system demonstrating two entrances two observation QwikCAM cams and two master stations one located off premises Observation Camera Camera Camera O Entrance 7 Entrance 1 Building 5 Telephone Entry System Building s Telephone Entry System Standard or NPE Standard or NPE Contains Server Software SOL Data
3. a0 Check the radio button for the entry type default is Telephone Entry Enter the COM Port that the interface will be using The Entry Camera Tab is VisitorVerifier Entry Settings used to configure the camera you will be using at this entry Select the camera to be used from the drop down box the camera and it s necessary drivers hardware must already be installed 6 Determine which available video setting gives you the best nicture and select that The Camera Properties Button will open the manufacturer s camera control window to allow fine adjustment of the particular camera while monitoring the picture in the setup box This window may change denending on the camera driver used and it s Brightness Contrast Hue Saturation Sharpness Backlight Exposure ColorE nable Iv Cancel Flicker Default cae 0 25 Chapter Starting the VisitorVerifier Application To start VisitorVerifier Double Click on the VisitorVerifier icon on the desktop 7 visitorverifier Any current PinkNotes will pop up on the screen and the VisitorVerifier icon will be displayed in the system tray Exiting the VisitorVerifier Application To exit VisitorVerifier right click the VisitorVerifier icon in the system tray then left click on Shut down VisitorVerifier To restart VisitorVerifier double click the desktop icon 07 07 Main Scree
4. message at a later time Click the Send PinkNote Later icon and the box to the left will pop up Click the preferred date on the calendar Select the preferred time by editing the time in the box Be sure the AM PM toggle 18 set correctly When finished click OK button 4 1 gt 1 4 4 A 30 The QwikCLiIQ Feature Many messages in PinkNotes are often repeated such as Please call a taxi I will be down in 10 minutes Please have my Volvo ready at 7 30 or perhaps I am expecting a Chinese Food delivery please send them right up These frequently used messages can be saved and recalled with a click of a button This is done with the QwikCLIQ feature gt lt Send a PinkNote tm File View Help iy 2 ig eo 4 4 Place check maik next to any users you would like to send this 16 3 to E Save this PinkHote L as OwikCLig Yoko Garage Notification 0 DG MonegemertOtice cc YA i tea Suites Please have my Volvo ready at z 30 QOwikCLig TAB PinkNote QwikCLig 31 Creating a QwikCLIQ 1 Type your message in the message box 2 Select who you wish to send it to by checking the appropriate box es in the list on the left 3 Enter a subject line if you wish in the Subject window 4 Click the Save this PinkNote as a QwikCLIQ icon shown above To View your QwikCLIQs Click the QwikCLIQ tab at the bottom
5. THE SOFTWARE PRODUCT REMAINS WITH YOU THIS SOFTWARE IS DISTRIBUTED ON A FREE 90 DAY TRIAL BASIS IT IS THE CUSTOMER S RESPONSIBILITY TO FULLY USE AND TEST THIS SOFTWARE BEFORE PURCHASING TO DETERMINE IF THE SOFTWARE MEETS THE CUSTOMER S NEEDS AND PERFORMS TO THE CUSTOMERS 100 SATISFACTION IF IN ANY WAY THE SOFTWARE IS UNSATISFACTORY OR IS NON FUNCTIONING THE CUSTOMER SHALL NOT REGISTER OR PAY FOR THE SOFTWARE ONCE THE CUSTOMER REGISTERS OR PAYS FOR THE SOFTWARE THE CUSTOMER HAS ACCEPTED THE SOFTWARE AS IS AND WILL NOT BE ENTITLED TO ANY REFUND OR COMPENSATION OF ANY KIND 8 LIMITATION OF LIABILITY To the maximum extent permitted by applicable law in no event shall Alpha Media Inc or its suppliers be liable for any special incidental indirect or consequential damages whatsoever including without limitation damages for loss of business profits business interruption loss of business information or any other pecuniary loss arising out of the use of or inability to use the SOFTWARE PRODUCT or the provision of or failure to provide Support Services even if Alpha Media Inc has been advised of the possibility of such damages In any case Alpha Media Inc s entire liability under any provision of this EULA shall be limited to the replacement of any registered software that has been determined by Alpha Media Inc to be defective Because some states and jurisdictions do not allow the exclusion or limitation of liability the above limitation
6. may not apply to you 9 MISCELLANEOUS This EULA is governed by the laws of the State of New York U S A Should you have any questions concerning this EULA or if you desire to contact Alpha Media Inc for any reason please contact the Alpha Media Inc subsidiary serving your country or write Alpha Media Inc 42 Central Drive Farmingdale NY 11735 1202 You may contact us by phone at 631 777 5500 or fax at 631 777 5599 or by email at info alphamedia net 1 Table of Contents Server Entry Master Manual for Telephone Entry Systems CHAPTER 1 Introduction 1 System Reguirements Server System Requirements Entry or Remote Cameras 3 CHAPTER 2 VisitorVerifier Software Components 4 The Server The User Tenant Client The Master The Entry Remote Cameras WN WWW CHAPTER 3 VisitorVerifier Hardware Components The Visitor Verifier Encoder Description amp 7 Installation Camera Connections Description amp Installation 8 CHAPTER 4 VisitorVerifier Setup amp Configuration 9 Installing VisitorVerifier Software 9 Network Setup 11 Server Initial Configuration 12 Server Entry Setup 12 Server Camera Setup 13 Remote Cam Configuration 13 Server User Setup 14 Entry Configuration 15 Entry Camera Setup 16 CHAPTER 5 VisitorVerifier User Manual 17 Starting VisitorVerifier 17 Exiting VisitorVerifier The Visitor Verifier Main Screen PinkNotes OwikC
7. of the window Send a PinkNote tm File View Help 2 Je Hick button to send the Press this Button to send a QwikCLig PinkWN ote OwikCLig To Send your QwikCLIQ Click on the button marked with your message The color of the QwikCLIQ Button indicates status of the receiving contact D Online online Ho Activity D Offline 32 To delete a QwikCLIQ right click on the message you wish to delete and click delete on the pop up menu 33 com QwikCAM Feature To view QwikCAM Click on the QwikCAM icon 6 The QwikCAM feature allows you to view all available cameras on your VisitorVerifier network All entrances as well as all Observation cams will come up in this window as still shots To see a live picture from a cam click on the cam you wish to see and a larger screen will open below The QwikCAM icon is available from the VisitorVerifier main pop up window or the PinkNotes ee al YW Ana ran alsa ile akal nn tha 7 arifa M pee iA ha corrotama frat anz sala NA NAT QwikCAM tm File View Help lt Click on any image below to view Live Video FISS Elevator Haundi y ROOM SWIMMING 259 Seyi 6 Jy cae DA ee ll Parking Garage VIau FIO so faults Coupe ae a el 34
8. preceding Licens a fsa ATA a Setup eal poasible under done To natal ener ndy pou musi accept tha age Se Loca Duk IC 10 Cea Opening Screen End User License Agreement Select Destination Directory Alpha Media Inc recommends that VisitorVerifier is installed in the default directory C Program Files VisitorVerifier Visitor Verifier in ServertEniiy v1 0 Setinp G ier iim Serveri Emi v1 0 Selop E 01 51 Copping a ha 31 airaa eve hasi Thin Shanga ary parga Chek sea you AEE PALE upo Ya iiy tte a Chona tha pomponenda sau asta ar namna the selector of Ka AA biii lhi Ba ki Components wou do mot sard bo 1 Componente Dangio anan ordy i ba To start coping eio eer leo chek Heri Crary on one i computer on the nhani wall eect as he Sere E eming Fidde A Dell Aaaa G Detalles 240 2420 2410 al eniiew Space naiai by Setup Space sreabh on dick C reed herer for al bocal users Select Components to Install Select Program Folder Siar Copyiae Tiles 16 isitor er
9. terminals or the RJ 11 jacks whichever is more convenient There is no difference between any of these connections and the polarity of the tip and ring wires do not matter to the boards however it is recommended that the polarity of the tip and ring of the telephone entry system be observed as a precaution Connect the Serial Connector on the VVDTMF board to the computer with the entry software using either a 9 pin serial to USB adapter cable to a Comm port with a USB 11 connection or a regular 9 pin serial cable to a Comm port with a standard 9 pin connection Connect the SS12P power supply to the power jack on the VV100D board Check that the polarity is correct on the power wires between the two boards before plugging in the SS12P 12 Camera Inputs Analog Camera Connection When connecting a coax type security camera or a BNC output camera you must convert the analog signal of the video to a digital signal to send to the PC This is done through a video grabber or similar device Use whatever adapters are required to connect to the female RCA jack of the grabber input side and connect the video grabber s output side through the attached USB connector to the computer with the Entry or Remote Camera software installed The video adapter may be comprised of several different components Some examples are shown below Dome type Camera w BNC female connection Video Grabber BNC male to RCA female adapter 4CO
10. LIQ OwikCAM 17 18 19 22 24 Chapter Introduction isitor Verifier answers today s demands for increased security and communications Over the years apartment buildings commercial buildings and residences have been using intercom systems for convenience and security of their residents Many of these systems have been in these buildings for several years and do not benefit from the latest electronic advances Replacing an intercom system to update the available features is neither a small undertaking or small expense With VisitorVerifier you will be able to see who is at your entry on your Windows compatible PC while communicating to them through your existing intercom If you are not available when a visitor calls the date time and a still picture of your visitor will be saved on screen for your reference and logged With additional equipment cameras throughout your building residence can be easily viewed for your security and peace of mind Visitor Verifier also comes with a special integrated version of Alpha Media s PinkNotes Instant Messaging Software which in the case of apartment complexes will allow building management to send specific individual messages or group announcements and notifications to tenant apartments and other personnel that are equipped with VisitorVerifier and connected to the server by local area network or the internet Tenants would also be able to send and receive real t
11. NN7398 To F C USE Port RCA cable male ends Video Grabber Model VV USB2800D or sanivalent Coax type Camera Video Grabber i To P C USB Port Coax to RCA female adapter CONN360 Adapter RCA cable male ends co N RCA Cable male ends Video Grabber Model VV USB2800D or equivalent Digital Camera Connection When using a web cam style camera one that has a USB connector this adapter is not required as the camera is already sending data in digital format and can be connected directly to the computer USB port Many web type cams can be easily adapted to work as a 13 14 Chapter Installing Before installing the VisitorVerifier M Server software you need to register the building you will be installing the software in To register the building first go to our website www VisitorVerifier com If you already have setup an account on the VisitorVerifier website click on the Account Login button on the top right side of the home page If you do not have an account yet you will need to apply for one If you are an Installer click on the Apply Now button under the Installer column If you are a Building Manager who is doing the installation for your own building click on the Apply Now button under the Building Manager column Once you are logged into your account in the left column click on the Add New Building link to register the building When you go to register t
12. ants you no rights to use such content All rights not expressly granted are reserved by Alpha Media Inc 5 U S GOVERNMENT RESTRICTED RIGHTS The SOFTWARE PRODUCT is provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 or subparagraphs c 1 and 2 of the Commercial Computer Software Restricted Rights at 48 CFR 52 227 19 as applicable Manufacturer is Alpha Media Inc 42 Central Drive Farmingdale NY 11735 1202 6 EXPORT RESTRICTIONS You agree that you will not export or re export the SOFTWARE PRODUCT to any country person entity or end user subject to U S A export restrictions Restricted countries currently include but are not necessarily limited to Cuba Iran Iraq Libya North Korea Sudan and Syria You warrant and represent that neither the U S A Bureau of Export Administration nor any other federal agency has suspended revoked or denied your export privileges 7 NOWARRANTIES Alpha Media Inc expressly disclaims any warranty for the SOFTWARE PRODUCT THE SOFTWARE PRODUCT AND ANY RELATED DOCUMENTATION IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OR MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT THE ENTIRE RISK ARISING OUT OF USE OR PERFORMANCE OF
13. base YY Entry Software TCP IP lt LAN or INTERNET Off Premises Master Observation Camera 2 Entrance Observation Cams Master Software Software Components continued User software The Users a k a clients tenants residents are Windows based PCs in the tenant apartments that are NOT dedicated to VisitorVerifier alone In addition to all the normal things the tenants do with their computers a small piece of software running in the background will allow them to be connected to the server When their apartment is called by the existing intercom system whether telephone entry or conventional intercom the VisitorVerifier pop up box will display the calling entrance camera video The users also have the capability to receive and send IMs with PinkNotes messages to the master s which could be the concierge building management parking garage maintenance or other building services and to other users within their own apartment or in another apartment in the same system if equipped If the building has additional building and or suite cameras connected into the system the user can access these cameras through the QwikCam feature Master software The Masters are also Windows based PCs and have all the features that are available to the users In addition the Master can receive and send PinkNotes to any apartment or any other master on the system individually or by group The maste
14. cess Fisitor erifier tm Server 1 00 Server Setup SQL Server System Administrator Password Enter the Administrator s password that you are using for system access Enter System Admin Password SERVER Entry Setup Right Click on the VV Server icon in your Entry Setup Windows tray As illustrated to the right a menu camera Setup will pop up Left click on Entry Setup to User Setup RRA AA Shutdown visitorverifierttm Server yy tren This window shows all existing entries on z VisitorVerifier Entry Setup This screen shows you the current Entries that you have setup for Yisitor erifier your system To add a new entry click the an It also lets you add and remove Entries button at the bottom left and enter the Taha Ent Entry or Building Name Push Button Enty fol 1 Owl n 5 info rm ati on What type pi E entry use 1 The Entry name Push Button Entry 2 C h e ck th e T e 1 6 p h O n e E nt ry 0 OK Enter the Serial Comm Port Number used to connect to the VisitorYerifier interface boards com 3 E nte r the ser 1 al C omm p O rt th at th 1 S NOTE to configure the Camera that this Entry uses you need to go to the machine this entry is connected from and go into the Camera Setup area entrance will be connected to on the Add a New Remove Entry Selected Entry Close P C To change any of this information for this or any other entries click on the entry name on the left and edit the ent
15. d the photo will appear on the header of the PinkNotes that this user sends ENTRY CONFIGURATION isitor erifier Entry Setup Entity Setup Enter your building account number which you received during the online Enter the Building Account Number registration process isitor eritier Entry Setup SQL Server system Administrator Password Enter the Administrator s password that you are using for system access Enter System Admn Password YisitorYerihier Entry Setup Koran If an Entry will be connected at this Server machine either select an existing Entry name 0000 from the drop down box or click the New Entry button to define a new Entry Right Click on the VV icon in your Change Entry Location Windows tray As illustrated to the right PEP t CAMmerd He UP rs a menu will pop up Left click on Entry Shutdown YisitorYeriFieriem Entry Settings amp Camera Setup to continue 24 Entry Configuration procedure continued The first Entry Setup Tab VisitorVerifier Entry Settings reguires you to name the Entry i e Front Lobby Entry or Building Name Front Lobby Garage Entry etc or just What type of device does this entry use the building name if it is Telephone Entry only a one entry facility 1 Push Button Entry Select or Enter the Serial Comm Port Humber used to connect to the Visitorveritier interface boards
16. d by the Alpha Media Inc polices and programs described in the user manual in on line documentation and or other Alpha Media Inc provided materials Any supplemental software code provided to you as part of the Support Services shall be considered part of the SOFTWARE PRODUCT and subject to the terms and conditions of this EULA With respect to technical information you provide to Alpha Media Inc as part of the Support Services Alpha Media Inc may use such information for its business purposes including for product support and development Alpha Media Inc will not utilize such technical information in a form that personally identifies you without your permission Compliance with Applicable Laws You must comply with all applicable laws regarding use of the SOFTWARE PRODUCT 3 TERMINATION Without prejudice to any other rights Alpha Media Inc may terminate this EULA if you fail to comply with the terms and conditions of this EULA In such event you must destroy all copies of the SOFTWARE PRODUCT 4 COPYRIGHT All title including but not limited to copyrights in and to the SOFTWARE PRODUCT and any copies thereof are owned by Alpha Media Inc or its suppliers All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE PRODUCT is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties This EULA gr
17. dd and remove Users Sort by Usemame User Setup Username pent Password a Full Name or Company Hame Quinn A Suite or Location User Tope User Master a Fhoto C Program Files isiorverntienServersphotos pte jpg Add a Mew Photo Remove Photo _ Photos are sized down to 66 x 66 pixels Telephone Entry Phone Numbers 201 Add Number Remove Users 8 Add a New Remove User Selected User This screen is for registering all users on the system Please enter a username name and location for each user You can enter the user s choice of password This password will be required by the user when they log into the system In the Telephone Entry Phone Numbers box list all phone numbers or codes that when entered by a visitor will send a popup to this user The phone numbers can be added with our without dashes or spaces as it will be automatically configured by the system to work properly Ifa 10 digit number is used area code telephone number VisitorVerifier will add the 1 prefix automatically With No Phone Bill type systems if the code begins with a pound sign the code entered in the user record must include the pound sign Please select a User Type Default is a regular user but you can give this user master capabilities If this user will be a master you can allow administrative access also by selecting the appropriate button 23 Ifa photo is attached to the recor
18. different port numbers 1433 and 9105 through 9109 All of these port numbers need to be forwarded For example if the local IP address of your VisitorVerifier Server is 192 168 1 100 then in your firewall router settings you will need to specify that any incoming traffic on ports 9105 through 9109 be forwarded to 192 168 1 100 IMPORTANT the machine that the VisitorVerifier Server is located on may also have its own personal firewall software on it for additional security Many different types of anti virus packages have a software firewall in them that block any outside access to the computer Also any versions of Microsoft Windows after XP have the Windows Firewall built into them To allow access to your machine you will need to configure the personal firewall software to allow traffic for the VisitorVerifier Server to be allowed to enter that machine Normally these settings are listed in an area called Exceptions in the personal firewall settings 18 NOTE If you have installed both the Server software and the Entry software please configure the Server first SERVER CONFIGURATION The first time that the server is started the following configuration windows will appear They are explained below isitor erifierftm Server v1 00 Server Setup 34 Visitorventier Server Setup Enter your building account number which you received during the online registration Enter the Building Account Number pro
19. elay boards will be used e Additional equipment may be required for special customized applications Please contact Alpha Communications for more information IMPORTANT SYSTEM NOTES To prevent conflicts between the VisitorVerifier server and other installed software it is highly recommended that the computer be used exclusively for VisitorVerifier and not loaded with any additional software or used for any other purposes with the possible exception of AlphaEntry please check with Alpha Communications regarding your system configuration In addition system power management hibernation options should be disabled To ensure system reliability and longevity please check that all hardware is installed and configured as per manufacturer s recommendations and all manufacturer s distance limitations and cabling requirements are observed When planning your installation consider distance limitations and potential electromagnetic interference EMI sources As with any computer it is recommended that a quality Battery back up surge protector power filter be used for all devices and components connected to 110VAC power This server contains the database of information for this system Because of this regular backups should be performed to prevent permanent loss of data in the event of hardware failure System Requirements Entry or Remote Camera The following system requirements must be met to run the VisitorVe
20. es As with any computer it is recommended that a quality Battery back up surge protector power filter be used for all devices and components connected to 110VAC power Chapter The Server The server is a Windows based PC that is the central hub of your VisitorVerifier system It contains the database of tenant s a k a client or user information as well as information on all entrances and masters When an entry is triggered it is one of the jobs of the server to determine which tenant is being called and correctly route the picture and necessary information to the tenant s computer s through a local area network or internet connection The server is also in contact with the Alpha Media VisitorVerifier server which enables your system to operate over the internet and keeps track of the necessary IP addresses on your network needed for proper VisitorVerifier operation The computer that is used for the server can also have Entry Remote Camera Master or User Software which is often the configuration for small systems The machine designated as the server for the system MUST have a full time internet connection The server can be connected to the building through the Internet from another location but onsite is preferable for optimum performance Below is a diagram of a basic single entrance system of this configuration gt Camera Tip Yisitor Yerifier Telephone Entry Ring System Standard or MPE
21. g the box next to Masters all masters will be selected gt When selecting the Urgent check box the message sent will sound a different tone and will be marked URGENT e When selecting the Must Reply check box the message sent will be marked MUST REPLY and cannot be deleted until a reply is returned e The colored dot next to a contact indicates status Online Online No Activity D Offline 5 53 5 Aa Otel im to to send tn bo any Users pou would maik Apartment 17 1 L Jones 48a Masters Concierge Parking Garage Management Office QwikCLig WwW Urgent Must Reply Fa I subject important package Quick Messages Type message text here lam expecting a package today Please PinkNote me as soon as it arrives Thanks A User location will have the Send Window above The User Send window operates the same as the Master window with a few differences e The User only can send PinkNotes to Users in their own suite or to the Masters e Contacts are listed in alphabetical order only 29 Sending a PinkNote at a Later Time Y Send a PinkMote tm Ele View Hep the exact date ond time that you would like this PinkNote im ta be 7 delwered at Sun Mon Tue Wed Thu Fi Sa 1224 567 8 9 WN H 15 16 17 18 19 20 2 2 3 4 5682 3 To send a PinkNote
22. he building you will need your registration code This code is located on the label on the back of the CD and the Qwik Start sheet that you received in your VisitorVerifier kit When you have finished registering the building you will receive the account number for that building to use during the installation of the Server and Entry software CLIENT vv100c exe This component is found on the main disk and is to be installed in the end user computers Resident or Master or in computers that are connected to additional cameras They come with their own installation procedure REMOTE CAMERA vv100r exe This component is found on the main disk and is to be installed in computers that are connected to additional QwikCAM cameras 15 SERVER ENTRY __ vv100se exe The two component programs on this installation disk are The server component is only to be installed on one computer in the system This Server is the computer that will control the operation of the complete VisitorVerifier system and where the VisitorVerifier database will reside The entry component ts to be installed on any computer in the system where an entry cam and encoder kits will be connected Entry To begin the installation of VisitorVerifier please insert the CD into a CD Rom drive The installation wizard will guide you through the process of installation mi 56 y Seli j 1 Welcome Pi A servern
23. i miry La A Yana E YVisitorYerilieritm Server Entry 0 up Endiiper Ageeement w Select Destmation Directory 3 Wakor katka Mla 5 ont am KASRI 0 Piasta isd the Kia aganir Feit the DOWN kep ter com thee of the Select the folder wher you would the VietarVieeter im Servet E nity to be agnemenl then cick Newt Tin paneer resid 5 5 bn Sere 5 wA poe Hidra Mapana thal scot all Weeki ALPHA MEDIA INC Yana sahani ALL VERSIONS AND SOFTWARE RELATED a l balit nerea lha poaa COMPONENTS C Program Fides Vino erher END USER DENSE AGREEMENT FOR ALPHA 5 INC Sor TRE Fis A MPOATANT READ CAPE PAUL Thir Alpha Hata irz Litem Agreement J 3000 Cii ahera r a DE EE DN A han fae wah the Seog pigia WEANING Then pripom ai bey Sisi Lave ioral Wd be Eager tind ye kiriba pwani mehak sira zao ster a miiba pniti igiena ore onne mt chair 3 0 SOFTWARE PROOUCT Bp copying of ofhenven using the J aim Liilia piaia oot iiid a piga SOPMWARE PROACT ou sanza bo be bound by the temi of the CULA podo 56 Dy video any aa 1 i my eu eet tne and papaia ond ial be pesrecuted ba te pami ls Dip pmu afl of ha beens of the
24. ier and are on the same network A tenant could send a message to the Master in the Parking garage to have their car brought around or send a message to the concierge s Master to expect a delivery The more you use PinkNotes the more uses you will have for this convenient program 60 Send PinkNote 7 gt G Be 48 08 Vom 69 Send PinkNote Later Hace a CHEER mak nee uses pou wawd ee Eo send ths Hiner otetim Sot Users by Name Location Urgent Must 60 Masters WA EATA SUZA C1 3 Conecieige 06 waling hu you id Print This PinkNote C1 Parking Garage TA OA Managemeni Dice 0 ml A package was recewed foryou Please pick tup at Check Spelling F ihe concierge desk Thank you 6 QwikCaM Yiew isitor Log Lg Yiew PinkNotes Log Es Enter message to send here Quick Message Window Subject Window Min Max Close Buttons A Master location will have the Send Window above 28 Sending a PinkNote left Type your message in the message box Enter a subject line if you wish in the Subject window Select who you wish to send it to by checking the appropriate box es in the list on the Click the Send PinkNote green arrow at the top left and your message will be sent gt A Master location has the ability to sort contacts by name or by location using the radio buttons at the top of the User list e By clicking the box next to Suites all suites will be selected e By clickin
25. ifier Please enter the password you would After the files have been copied to the like to use for the System Administrator machine if this is a Server installation the login in the Visitor erifier Database box to the right will pop up and ask you to Password Verity Password Once the software has completed the installation process click the Finish button to Please make note of the password you choose and save in a safe place close the installation program and begin the configuration 17 VisitorVerifier Network Setup To allow residents to connect from their computers to the VisitorVerifier Server over the Internet you will need to configure the firewall router that the VisitorVerifier Server is set up behind To set up the network so it can be accessed properly from the Internet you will need to have access to go into your firewall router settings The firewall router settings are normally configured through a web browser All firewall routers are a little different so you may want to find that manual before continuing In the firewall router setup screen you will need to find the area that is normally called the port forwarding setup Basically what needs to be done is any traffic that comes into your firewall router on any of the ports that VisitorVerifier uses needs to be forwarded to the local IP that you have your VisitorVerifier Server running on NOTE VisitorVerifier uses 6
26. ime messages to from specified building personnel i e Concierge Parking Attendant Maintenance as well as other tenants if this feature is enabled Tenants are able to block messages from specific locations at their option PLEASE NOTE In some jurisdictions there are laws regulating video camera recording Please check with local authorities to determine what restrictions if any may be applicable THIS MANUAL IS SPECIFICALLY FOR USE WITH TELEPHONE ENTRY SYSTEMS FOR INFORMATION REGARDING CONNECTION TO EXISTING HARDWIRED INTERCOM SYSTEMS PLEASE CONTACT ALPHA COMMUNICATIONS FOR A A TAT TR A System Requirements Server The following system requirements must be met to run the VisitorVerifier Server application correctly e A Windows compatible PC with hard drive CD or DVD player e Pentium 4 Processor or Higher e Your operating system must be Windows 2000 XP Windows 2003 Server Vista e 512 MB of RAM minimum e ADSL or Cable modem 24 7 broadband internet connection If Server machine will also be used as an Entry unit the following are required e USB or serial port for the VisitorVerifier encoder interface e One available USB port for each Entry camera connected e USB Video Grabber for each Coax non digital CCTV type camera Requirements for optional features gt One available serial port or additional USB port with serial adapter if r
27. lation and Use Alpha Media Inc grants you the right to install and use copies of the SOFTWARE PRODUCT on your computers running validly licensed copies of the operating system for which the SOFTWARE PRODUCT was designed e g Windows 98 Windows NT Windows2000 Windows2003 Server Windows Me Windows XP Windows Vista Backup Copies You may also make copies of the SOFTWARE PRODUCT as may be necessary for backup and archival purposes Components Certain software components of the SOFTWARE PRODUCT are subject to the following additional provisions 2 DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS Maintenance of Copyright Notices You must not remove or alter any copyright notices on all copies of the SOFTWARE PRODUCT Distribution You may not distribute copies of the SOFTWARE PRODUCT to third parties Prohibition on Reverse Engineering Decompilation and Disassembly You may not reverse engineer decompile or disassemble the SOFTWARE PRODUCT except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation Rental You may not rent lease or lend the SOFTWARE PRODUCT Transfer You may permanently transfer all of your rights under this EULA provided the recipient agrees to the terms of this EULA Support Services Alpha Media Inc may provide you with support services related to the SOFTWARE PRODUCT Support Services Use of Support Services is governe
28. n When your suite is called this screen will pop up on your computer screen and provide a live video feed from the entry panel for one minute and after that will revert to the initial snapshot taken when the button was pressed To continue the live feed at anytime press the Live Video button To see the snapshot taken when the button was pressed press the Initial Image button To close the pop up window press the Close button Opens PinkNote window Close Window 0 to send a PinkNote Opens QwikCAM window to view all available cameras Ge BE Apr 16 2007 3 30 AM Front Door Opens Visitor Log to see records of all visitors Opens PinkNotes Log to view records of all sent and received PinkNotes Live ideo button Press to see a live feed from the camera showing Feed will continue until one of the other buttons is pressed or window 5 closed Initial Image button Will display the snapshot taken when the call button was placed Close button Closes viewing window gt Expand to larger picture 27 Using PinkNotes Visitor Verifier comes with PinkNotes Instant Messaging Software to allow communication between users on your VisitorVerifier system Master to Master s Master to User s User to Master s are allowed As an example in an apartment complex this would enable Building management to send a PinkNote to a particular tenant a group of tenants or all tenants that have VisitorVerif
29. r T O add a came r 4 These cameras can be viewed from the QwikCAM screen by any user Cameras 1 Ente r the came ra n ame O r aren hoon Camera Location Name Laundry Room Select or type in the Cameras Device Name Dual Mode USB Camera Plus v 1 OC atl on i Select or type in the Video Format RGB24 320x240 X 2 Select the camera used from the drop down box which will show all cameras on this computer 3 Select the Video display format The recommended resolution is 320x240 4 The picture should appear in the bottom right of the window at 1 21 The Camera Properties Button will open the manufacturer s camera control window to allow fine adjustment of the particular camera while monitoring the picture in the setup box This window may change Dual Mode USB Camera Plus Properties Brightness Contrast Hue Saturation Sharpness Backlight Exposure ColorEnable Manual He T F D F Cancel Flicker wi PAA Fa oa ia kaa efault g Cancel i 22 Apply SERVER User Setup i Entry Setup Right Click on the VV Server icon in your Camera Setup Windows tray As illustrated to the right a User Setup menu will pop up Left click on User Setup to Shutdown Visitor verifier tm Server ay vere gt VisitorVerifier User Setup This screen shows you all the current Users that you have setup for isitor erifier It also lets you a
30. r also has the ability to list the apartments alphabetized by Name or Location Masters with Administrator level access can change information or system configuration through any location that they are logged on to Entry software Any Entry camera that is added to the system must be attached to a Windows based PC that contains the Entry Software Cameras are required to be either USB type webcam style which would plug directly to an available USB port on the computer OR a conventional coax type camera that requires an adapter from coax to USB see hardware component descriptions An entry camera can be attached to any PC on the Visitor Verifier network This computer should be ON at all times If it is not on the camera will not be available to the system Remote Camera software Any remote camera that is added to the system must be attached to a Windows based PC that contains one copy of the Remote Cam Software for each camera unless it is connected directly to the server PC Cameras are reguired to be either USB type webcam style which would plug directly to an available USB port on the computer OR a conventional coax type camera that requires an adapter from coax to USB see hardware component descriptions An entry camera can be attached to any PC on the VisitorVerifier network This computer should be ON at all times If it is not on the camera will not be available to the system 10 Chapter erie Hardware Componen
31. rifier Entry application correctly e A Windows compatible PC with hard drive CD or DVD player e Pentium 4 Processor or Higher e Your operating system must be Windows 2000 XP Windows 2003 Server Vista e 512 MB of RAM minimum gt A DSL or Cable modem 24 7 broadband internet connection or local area network to the VisitorVerifier Server e One USB or serial port for the VisitorVerifier encoder interface e One USB port for each Entry camera connected e USB Video Grabber for each Coax non digital CCTV type camera Requirements for optional features gt One available serial port or additional USB port with serial adapter if relay boards will be used e Additional equipment may be required for special customized applications Please contact Alpha Communications for more information IMPORTANT SYSTEM NOTES A computer used at a VisitorVerifier entrance should remain on at all times and system power management hibernation options should be disabled Please be aware that it is possible that other programs being run on this computer may cause conflicts with Visitor Verifier To ensure system reliability and longevity please check that all hardware is installed and configured as per manufacturer s recommendations and all manufacturer s distance limitations and cabling requirements are observed When planning your installation consider distance limitations and potential electromagnetic interference EMI sourc
32. ry information on the right The changes will be automatically saved 19 when the window is closed or another Entry is selected 20 SERVER Camera Setup VisitorVerifier uses either Entry cameras which are associated with a specific Entry or building QwikCAMs which are remote observation cameras that can be seen through the VisitorVerifier by all Users All Entry Cams must be configured through the Entry configuration in the computer that controls that specific Entry see page 14 All QwikCAMs are also configured on the computer they are attached to by the following method REMOTE CAMERA CONFIGURATION for QwikCAM Cameras attached to the Server or another computer Before proceeding with camera configuration The camera must be connected to the computer and the proper manufacturer s device driver must be installed In the case of CCTV type cameras that use a Video Grabber interface the device driver for the Video Grabber must be E E NR AA AA Right Click on the VV Server icon in your Windows Etre Seti 1 d h h 1 Camera Setup tray As illustrated to the right a menu will pop up 5 Setup Left click on Camera Setup to continue Shutdown VisitorveriFier tr Server This window displays all cameras connected to this computer VisitorVerifier Camera Setup This screen lets you setup additional cameras that are connected directly to your isitor erifier Serve
33. ts The VisitorVerifier Encoder VV100K The VisitorVerifier encoder kit VV100K is comprised of two separate circuit boards The VV100D isolator circuit and the VVDTME Encoder The encoder is required when VisitorVerifier is used in conjunction with a telephone entry based intercom system This device monitors the telephone entry equipment to determine who the call is being placed to so the video can be sent to the proper computer location mr Tip amp Ring Connections A E Alpha Core i 14 l 1 h l i i E ji aC 2 co 4 1 INSTALLATION PROCEDURE 1 Choose a suitable clean dry place to mount the encoder boards Try to mount them in an area away from other power sources Although they are resistant to EMI electrical interference it is good practice to take this precaution They may be mounted to a non conductive board or enclosed in a plastic case Locate the Tip and Ring wires coming from your existing telephone entry unit If you are using a standard dial type system these are the wires that go to the telephone company Central Office aka Dedicated phone line If you are using a No Phone Bill type system these wires will be the wires going from the telephone entry unit to the Relay cabinets These wires must be connected to the VV100D board using either the screw
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