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1. Pierre MSI fie le Wl PRIM PAM ee msi Schedule orc 07 22 2008 E a 04 03 39 PM ok Corcel e Computers to de install PRM Client In the opened dialog select a client s CLIENTO3 in our case you need to de install by marking the checkbox opposite its name e Login info Provide Administrator s name and password in the required fields this account belongs to the domain admins group thus it s got full access It s strongly recommended to use an account you work with PRM Console for rights to all client machines and PRM Storage e MSI file Manually enter a full path to the product installation package or click Browse to look for it e Scheduling Schedule the de installation procedure by default it will be initiated immediately after closing the dialog e Clients Preparation Click OK to prepare the selected client machine s for de installation Browse for installed clients This dialog alas pou to select computers wath installed chents to azung remove scnpt Overall progress GUTTA TAA T RTARTA TEAR TARR RAAT RRR RRR eee Execution statistics Time elap ed 00 00 05 Semis left 0 Time remaining 00 00 00 Total scripts 1 Attempt to run senpt for COMPANYSCLIENTOS Close Copyright 1994 2010 Paragon Software Group All rights reserved 33 Once it s done you can close the dialog de installation of PRM Client from the selected client machine s will be accomplished according
2. After following one of the above mentioned actions the Create a New Task From Task Template dialog will be displayed Copyright 1994 2010 Paragon Software Group All rights reserved 24 Create a new task from task template Properties and Scheduling Server overload control Tazk properties Task template CychcBackup of HDD in Basic Type to Hei Name CycheBackup of HDD in Bass Type to Net 6 4 2009 4 10 Descnptio Cyclic Backup of hard dick in Basic Type to network Senpt File ge SicrptTemplates Ceche HDD BT Netpsl Browse Eve no E dal Start inom 06 04 2009 Become obsolete after 15 zd mamutas ss Cancel Create a new task from an existing task template defining Task Properties e Task Template Select a template from the drop down list By default there will be selected one active at the moment e Name After selecting the required template the program automatically offers an easy to understand name containing the template name itself and the current date It also leaves the possibility to do it manually e Description By default the program offers the template description that can also be modified e Script File By default the program uses the template script Press the Browse button to look for some other script or set a full path to it manually Scheduling Thanks to the embedded Scheduler you can set a timetable for execution of your task By s
3. Restore system partition backup on local drive Restore hard disk backup on local drive Migration Locally to New Hardware This scenario covers the instances of data migration from one hard disk to another When a client is going to migrate to a new hard disk it s recommended to take advantage of the HDD copy operation followed by the restore operation to new hardware Before launching the operation please make sure a new hard disk where all the data will be copied to is installed on the client computer l 2 Launch PRM Console In the Client and Groups pane choose the required client From the Task Templates list select the Migration locally to new hardware by copy operation template Adopt the script with the Change Task or Change Task Template dialogs Please consult the Paragon Scripting Language manual that comes with Paragon Drive Backup to know more on the subject If the template is OK create a task for the client Call the Create From Task Template dialog and in the opened window select the required template Migration locally to new hardware by copy operation set a task name and its description Set a timetable for the given template Once Daily Weekly and Monthly options are available According to the schedule the task will automatically be assigned to the client The results of execution will be available in PRM Console Available Templates Migration locally fo new hardware by copy operat
4. It will restrict access to PRM Storage to avoid the network overload You can specify the maximum number of machines to simultaneously execute the task in the Settings dialog by default it s 8 So clients over the specified limit will be delayed until vacant slots appear according to the specified number You can leave the default value or set All tasks with the same Connect Control ID will be restricted generally another from the drop down list Connection Control lD Default Suet the value vou want lo deine severa Seve overload control pobcies to be used by different tasks lor example backup to the diftererd He servers vath the diferent pesfomance Ww server overload control for this Laski By clicking the Assign button you will receive a newly created task based on the selected task template Creating templates There are several ways to create a new template e Inthe Main menu select Tasks gt New Task Template e Call the popup menu in the Task Templates pane right click of the mouse button and then choose the menu item New Task Template The mentioned above option is only available when the Task Templates pane N is active Main menu View gt Task Templates Copyright 1994 2010 Paragon Software Group All rights reserved 26 After following one of the above mentioned actions the Create a New Task Template dialog will be displayed dd Create a new task template Please specily task na
5. Group All rights reserved 45 4 In PRM Console the Client and Groups pane select a client group to perform the required operation for 5 From the list of the Task Templates choose a template you need cyclic backup of the entire HDD the system partition or a differential cyclic There are several templates for this kind of operation as you can make a full backup of the system partition to Backup Capsule 6 Adopt the script with the Change Task or Change Task Template dialogs Please consult the Paragon Scripting Language manual that comes with Paragon Drive Backup to know more on the subject 7 Call the Create From Task Template dialog by right click of the mouse button for a client group 8 In the opened dialog type in a task name and its description besides set a path to the previously modified template 9 Set a timetable for the task As soon as we deal with a regular backup operation to the Backup Capsule there are several available options Daily Weekly and Monthly 10 According to the schedule the task will be regularly assigned to the required clients groups The results of execution will be available in PRM Console Available Templates e Cyclic backup of hard disk in Basic Type to Backup Capsule e Cyclic backup of system partition in Basic Type to Backup Capsule e Cyclic backup of system partition in Differential Type to Backup Capsule Regular Restore From Local Drive Let s consider the restore operati
6. It s up to the system administrator to control the amount of available disk space and the number of backup images To avoid this kind of inconvenience please take advantage Copyright 1994 2010 Paragon Software Group All rights reserved 43 of the Cyclic Regular Backup Available Templates e Full backup of HDD to network e Full backup of system partition to network e Differential backup of system partition to network System Data Protection Based on Cyclic Full Backup to Network Let s consider the backup operation on a regular basis to network PRM Storage by default with an additional control of the backup data that lies in limiting the disk soace to store images for a particular client and the maximum number of images that are allowed to store on the backup storage The cyclic regular backup implies two modes of execution In the first mode called Basic the program only creates complete backups at the same time controlling the number of images on the backup storage and the amount of the occupied disk space On exceeding the maximum parameters the oldest archives will automatically be overwritten In the second mode called Differential every first image will be made as a complete base archive and all the others will be differentiated from it This operation requires much less space thus considerably saving the system resources The program also controls the number of images on the backup storage and the amount of the occupied dis
7. Maximum of client delay period By setting the maximum time frame for delayed clients you can avoid the situation when clients waiting for vacant slots cannot initiate the other scheduled tasks Your changes will take effect only after the program restart Managing Tasks PRM Console provides all the facilities needed to manage tasks create new tasks or task templates modify or delete existing templates edit task scripts etc Creating new tasks There are several ways to create a new Task e Inthe Main menu select Task gt New Task Copyright 1994 2010 Paragon Software Group All rights reserved 20 e Inthe Toolbar click the New Task button e Call the popup menu for the selected client group right click of the mouse button in the Clients and Groups pane and then choose the menu item New Task The mentioned above option is only available when the Clients and Groups A N pane is active Main menu View gt Clients and Groups After following one of the above mentioned actions the Create a New Task dialog will be disolayed i Create a new task Properties and Scheduling Server overload control Task properties Mart Hew Tack Desonptions a Browse Every i weeklsjon 7 Monday I Enday Tuesday I Sauda Wednesday Sunday Thursday Start from 06 04 2009 Become obsolete alter 15 zl minute s tome come Create a new task defining Task Properties e Name Type in a na
8. able to choose whether to create a new PRM storage or Use an existing one Would you like to create a new storage Please select this option to create a new storage on this computer Specify a path to local folder No use existing storage Please select this option if the storage already exists at the specihed shared location Path to the storage location should be in UNC format Please specify a path to storage location C prmstorage Browse e Select Yes create a new storage if you ve never installed PRM In this case you will additionally need to set the desired local path to PRM Storage to let the program automatically create it during the installation e Select No use an existing storage if you ve already worked with PRM and would like to use an existing storage Just set a network path to PRM Storage in the UNC format e g server prmstorage even if it s on the local machine 8 Select an account on behalf of which you d like the PRM service to operate Please select an account to be used by PRM Client application f Local System account The Following account User Name BROWSEN assword a po e lf you re in a domain select Local System account as it s the most convenient way e Ifyou reina workgroup or need a special account for the PRM service select The following account and click Browse to search for it you can also manually enter its name Use the browse buttons to select a domal
9. account was given during the PRM Client installation e The specified service does not exist as an installed service the PRM Client service isn t running or absent e Cannot create the ini file paraserver prmstorage 00 10 18 24 9c 29 task ini PRM Client cannot access PRM Storage A Check whether the PRM Client service is present and running Computer Management gt Services and Applications gt Services gt Paragon Remote Management Client Here you can also change the user account used by PRM Console A Make sure you specified the proper user account to PRM Storage during the installation of PRM Client Copyright 1994 2010 Paragon Software Group All rights reserved 49 e In Workgroup make sure a PRM Storage user account is created on the PRM Client computer and it s a local administrator e In Domain a PRM Storage user account has to be in a local administrators group on the PRM Client computer e A PRM Storage user account shouldn t contain spaces i e PRMAgent NOT PRM Agent If a mistake found please fix it and re install PRM Client if needed Q After the computer restart PRM Console doesn t start with the message PRM Storage path Is not valid PRM Storage A If you use PRM Console with Windows Vista or Windows Server 2008 please switch off User Account Control UAC for the user account used by PRM Console Q use PRM Client without Drive Backup on a 64 bit Windows operating system All operat
10. available from the Main Menu View gt Settings Copyright 1994 2010 Paragon Software Group All rights reserved 4 Change console settings Change the options that alfect console behavior Program folders Path to the PRM Storage Browse Path to the PRM Reports Rwvma00Gpm PRMStorege LOG owe Report will be genetatedto 1 day s Server overload control Max amount of connections per pertot 8 5 Expiration time of the chert connection hours 2 S DR coe With its help you can specify the following parameters Program Folders Path to PRM Storage If you d like to change the default location of PRM Storage please manually enter a full path to the required shared directory or click Browse to look for it Path to PRM Reports If you d like to change the default location of reports generated by PRM please manually enter a full path to the required location or click Browse to look for it Besides you can specify a time frame within which reports are to be generated Server Load Control Maximum of connections per session If many of PRM clients are scheduled to back up to PRM Storage simultaneously more than 9 it s highly recommended to specify the default maximum of connections per session to effectively manage load to the PRM Storage shared directory thus overcoming one the main drawbacks of a peer to peer connection So clients over the specified limit will be delayed until vacant slots appear
11. enterprise level remote disk management solution designed to simplify and automate routine maintenance tasks for a single computer or groups of computers The product structure is shown on the scheme below Copyright 1994 2010 Paragon Software Group All rights reserved Optional component H Hd o gt File Server i i i As you can see the PRM infrastructure involves interaction of several components Administrator Workstation is a computer of the IT Administrator who controls the PRM infrastructure This machine has Paragon software installed to create task script files PRM Console is a user friendly application to effectively manage client machines remote installation de installation tasks and task templates creation clients grouping and supervision etc PRM Storage is a shared directory on PRM Server specially designated computer to keep information on separate clients groups of clients assigned tasks tasks templates as well as reports sent by clients and logs sent by executors PRM Client is a service to establish data exchange between a remote computer and PRM Storage and to initiate scheduled tasks PSL Script Paragon Scripting Language is a text file which contains commands interpreted and performed by the program engine of PRM Client It can be created manually in a text editor or with Paragon Drive Backup File Server is an optional repository PRM clients can store backup
12. images to this server through a shared folder Microsoft Networks Protocol is used by PRM to exchange data on the network provide access to PRM Storage and store backup images To get a better notion of the principles the program works on let us just look at its components a bit closer Copyright 1994 2010 Paragon Software Group All rights reserved PRM Console PRM Console provides a user friendly interface to effectively manage PRM Storage and PRM Clients e Set an existing PRM Storage e Install De install PRM Clients remotely e Group certain clients e Create tasks for separate clients groups of clients or all clients of PRM Storage e Create task templates e Create tasks from the ready made templates e Collect statistics on every action accomplished on client machines manually or automatically according to a set timetable PRM Storage PRM Storage Is used as a repository for keeping statistics on registered clients assigned tasks created groups and task templates as well as reports sent by clients and logs sent by executors Actually it is a shared directory of a strictly defined structure that contains certain files PRM Shared Directory Structure To dispose PRM Storage It is needed to choose a shared network resource shared directory that can be accessed read write by one or several network users thus allowing the console and clients to access that shared resource on behalf of these users To work properly
13. is active Main menu View gt Clients and Groups After following one of the above mentioned actions the Change Client Properties dialog will be displayed You can see all the previously set parameters of the selected client to make the necessary modifications Copyright 1994 2010 Paragon Software Group All rights reserved 29 A Change chent properhes OO Please specify cieni name and description Nome MME OO Description Seed Modify properties of the selected client defining e Name Modify the client name e Description Modify the client description By clicking the Change button you will receive a modified client available in the Clients and Groups pane Exploring clients There are several ways to explore contents of the selected client s subdirectory e Inthe Main menu select Clients gt Explore Client e Call the popup menu for the required client right click of the mouse button of the Clients and Groups pane and then choose the menu item Explore Client The mentioned above option is only available when the Clients and Groups A N pane is active Main menu View gt Clients and Groups After following one of the above mentioned actions by employing the Windows Explorer facilities you will get access to the required folder its name actually is the client s MAC address located in PRM Storage system File Folder 6 4 2009 1 46 PM 5 264EB385 7DC4 43CO ABOS BKB Text
14. other computer on the net 3 Install PRM Client on the required client machines manually or remotely with PRM Console 4 In PRM Console the Client and Groups pane select a client group to perform the required operation for 5 From the list of the Task Templates choose a template you need There are several templates for this kind of operation as you can make a full N backup of entire HDD the system partition or a differential backup of the system partition to network PRM Storage by default 6 Adopt the script with the Change Task or Change Task Template dialogs Please consult the Paragon Scripting Language manual that comes with Paragon Drive Backup to know more on the subject 7 Call the Create From Task Template dialog by right click of the mouse button for a client group 8 In the opened dialog type in a task name and its description besides set a path to the previously modified template 9 Seta timetable for the task As soon as we deal with a regular backup operation to remote Backup Server there are several available options Daily Weekly and Monthly 10 According to the schedule the task will be regularly assigned to the required client s The results of execution will be available in PRM Console While using this scenario please take into consideration the certain limitation backup images stored on the selected network share will be either regularly overwritten or its number will be constantly increasing
15. purpose and functionality Remote Manadgemer Task Chent Yon Main Menu AE one Se C ere andl Group ES z CUENTOS On Ine lau Charts E GA CUENTO Orne 2 0 el QUENT OS Online 2 0 Runs history Date and time Result 7 22 2009 3 27 00 PM Succeeded CyckcBackup of HDD in BasicType to BC di DilfBackup of SysPart to Net Restore HDD from BC E CechcBackup of HOD in Bas cTyoe to Net f Erase Backup Capsule a dica pps Part hom Backup Capsule CrchcBeckup of SysPat m BasicType to BC g FullBockup of HDD to BC amnladas ER CycheBackup of SyePartin BasicType to Net GA FulBackup of HDD toNet femuplates Bar E CycieBackup of SysPait in DTT ype to BC Fu sckup of SyePart to BL CychcBackup of SysPadt in DifType to Net Braune 5psPart to Net u DUB ackur of sm to BC Migration Copy to mem HOD Status Bar ego 1 Main Menu 2 Tool Bar 3 Operations Bar 4 Templates Bar Copyright 1994 2010 Paragon Software Group All rights reserved 5 Status Bar Main Menu The Main Menu provides access to the entire functionality of the program The available functions are as listed below MENU ITEM Task New Task Change Task Delete Task Create From Task Template New Task Template Change Task Template Delete Task Template Exit Client Change Client Explore Client Install Clients Uninstall Clients New Group Change G
16. reserved 34 By clicking the Create button you will receive a new group of clients available in the Clients and Groups pane Modifying groups There are several ways to modify the selected group of clients e Inthe Main menu select Clients gt Change Group e Call the popup menu for the selected group right click of the mouse button in the Clients and Groups pane and then choose the menu item Change Group O The mentioned above option is only available when the Clients and Groups A N pane is active Main menu View gt Clients and Groups After following one of the above mentioned actions the Change Group dialog will be displayed Its work algorithm is practically the same as with the Create New Group dialog except you can see all the previously set parameters of the selected group to make the necessary modifications Change lhe group Please pecky group name desenphon and computers that make up lhe group Hame and Descnption Available chents Mame Deesctiption Modify properties of the selected group defining e Name Modify the existing group name e Description Give an additional description to the group e Clients to join In the left pane of the dialog choose at least two clients you would like to have in the group from the list of all available clients and press the Add button In the right pane you can see all clients of the group You can also remove the selected clients from the group by pre
17. then select Run as Administrator and psd ini which stores info on the created client groups otherwise this data If you ve already got PRM Console prior 2 0 please save custom templates will be lost during the product installation 2 The Welcome page will inform that the application is being installed Click Next to continue 3 Please Read Paragon License Agreement carefully and then select the appropriate option to accept Otherwise you won t be able to proceed with the installation End User License Agreement between PARAGON Technologie GmbH Systemprogrammierung Heinrich von Stephan Str 5c 79100 Freiburg Germany To not accept the terms in the icense agreement 4 Onthe next page you can see two options e Install the product on this computer physically that s what we need in our case e Go through the installation wizard virtually to generate an mst file required for unattended installation Thus you will need this one only when going to remotely install PRM Clients through PRM Console Copyright 1994 2010 Paragon Software Group All rights reserved gt 6 A Install Wizard Options f Install the product on this computer physically e Go through the Installation wizard virtually and generate the mot file to be used For the automated instalation Later Save merk fie at ome Provide the standard customer information i e a user name and an organization Besides you need t
18. which will act as PRM Server Please make sure it provides high network performance since simultaneous backup of a bunch of client computers to PRM Server will certainly require all available network resources 2 Install PRM Console on that computer or any other computer on the net 3 Install PRM Client on the required client machines manually or remotely with PRM Console 4 Install Paragon Drive Backup 5 Launch Paragon Drive Backup to carry out operations you need to be performed on the client computer s By default the program works in the virtual mode of execution that s why all operations will be postponed 6 Save the resulted set of operations in form of a script with the Generate Script dialog Tools gt Generate script 7 Launch PRM Console 8 Adopt the script with the Change Task or Change Task Template dialogs Please consult the Paragon Scripting Language manual that comes with Paragon Drive Backup to know more on the subject 9 Select a client group to carry out the task for 10 Call the New Task Template dialog by right click of the mouse button or from the Main Menu New Task for a client group Copyright 1994 2010 Paragon Software Group All rights reserved 48 11 In the opened dialog type in a task name and its description besides set a path to the previously created template 12 Set a timetable for the given script 13 According to the schedule the task will automatically be assigned to
19. Backup Capsule e Differential backup of system partition to network Restore From Network by Request Let s consider a situation when one of the client machines fails to boot because of a virus attack or corruption of some system critical files But there s a backup of that computer on PRM Storage That s just enough to easily get the client back on track again 1 Insert Paragon WinPE Recovery CD into the required client machine the BIOS must be enabled to boot the system from the CD DVD device 2 Restart the computer 3 After the disc has been loaded you will see the Universal Application Launcher Select Restore Wizard 4 On the Browse for Archive page of the wizard select the required backup image e Select Network as a backup destination e Map PRM Storage e Choose the required backup image in the browser like window 5 The What to Restore page displays detailed information about contents of the archive Select the required item to restore In our case It s the first partition of the disk 6 On the Where to Restore page specify a hard disk then one of its partitions to restore the image to if several on the client s computer By default the program offers to restore the archive exactly where it belongs IN All contents on the partition selected for restoring purposes will be deleted during the operation 7 On the Restore Results page you can see the resulted disk layout Besides there s the possibility to change si
20. Document G 4 2009 1 52 PM task ini LEE Configuration Settings 6 4 2009 1 52 PM You can see several files and all existing network backups if any there e task ini where the client properties name description etc and information on the assigned tasks task name description used script time of execution current status etc are listed For ease of use the latest task assigned to the client is automatically placed closer to the top of the page just below the client properties e log that contains in depth information on parameters and performance of all operations carried out by the executor Paragon Script Interpreter These files are simple textual files that can be opened with any text editor Windows Notepad by default Copyright 1994 2010 Paragon Software Group All rights reserved 30 Remotely installing clients To remotely install new clients please do the following 1 Generate an answer mst file required for remote unattended installation You can do it with the product installation package by selecting the appropriate optio Me ee In m er rm m m Tee me m PET eg ee eee Go through the instalation wizard virtually and generate the ese lobe Ged For the automated installation later Wine OR DADO A ia Save mat Fike as kransform mmert The work algorithm of generafing an mst file is similar to that of installing the product The only difference is that you will get as a result an mst file plac
21. Hard disk drive with 20 MB of available soace e Network Interface Card NIC 100 Mbps and higher read write and has got enough free space since it will be used to store client a Please make sure a computer which will act as PRM Server can be accessed backup images execution scripts and operation logs Product Installation You ve got the choice to install the PRM components Console or and Client automatically through the Windows Active Directory services or manually Below we will dwell upon the manual installation scenario as the most common one Copyright 1994 2010 Paragon Software Group All rights reserved 11 The current version of the product offers the option to remotely install PRM Clients directly from PRM Console To do that you need to have an mst N answer file which can be generated with the installation package Please 4 note however that if you ve already installed the product you won t be able to run the installation package once again on the same computer to generate an mst file only vice versa To get a step by step guide on the automatic installation through the Windows Active Directory services please go to the company s website Manual Installation Manual installation of the product involves several steps 1 Click on the PRM MSI file to initiate installation If you re going to install the product under Windows Vista or 7 please right click on the MSI package to call the context menu and
22. PARAGON Technologie GmbH Systemprogrammierung Rane Heinrich von Stephan Str 5c 79100 Freiburg Germany yfearason ParaGon Tel 49 0 761 59018201 Fax 49 0 761 59018130 Internet www paragon software com Email sales paragon software com Paragon Remote Management User Manual Copyright 1994 2010 Paragon Software Group All rights reserved CONTENTS IHHOAUC ON een RR RN UR AR 5 What s New in Paragon Remote Management usseesnnnsnesnnnnnennnnnnnnnnnnsnsnnnnnennnnsnennnnne 5 PLOAUEFEOMPONENIS nes 5 NOV FeO ES re ee Er nica Tas ds 6 PFOQUET ATENITEE IEC nennen 6 PRM CONS OIG E E E 8 PRM STOO OE ne e E TE Lab bl EAUS 8 PRM Sonaro d DIREC LORY 5 MUG TUTO au na nz en 8 PRM CHEN cai ee ee Br aa Bei 9 BSS IONS Eee ee da a 9 TOS qse ias arado aa E ner ee ee 10 SS THING STe G saioa ss oada nisse 10 System RS CUI TINS INES pantera ana 10 PrOGUCEINSIGNGNON ee aaa ernennen 10 MORTAN GUNO Eee ee ee 1 Contacting Paragon Technology GmbH cccsscccesccesccsssccesccnsccsssccesccesccesccesccessccesceescs 14 PRM Eons le F nellonalliV nn 15 INTEMAS S OVeWIeW n ee 15 SOCOM OUT ser eevee eh ea Gees 15 AS ARs ol pO renais ee ee centres Tere rn on ees reece ee 16 TOONE OL a sais tetas acetic E E RR 17 OBSTINO BO ae ET ee O EAE A A RR AE 18 AS AM VSS 1D E ENEE ee E ee ls AIEE E ALAE a E 18 SILEAS I S ee A o cr Nalegeenengad eenanen 18 SEHINGS tias EE a A E E E E A ee 18 Managing VIS ICS
23. The task wall run notvalhetanding what uses any E logged on Note the progress dalog might not be visible By clicking the Change button generation of reports will be scheduled Click the Delete button to cancel the operation Converting PRM Storage If you ve just upgraded to the latest version of our product and would like to use all the benefits it offers we highly recommend you to convert PRM Storage to the new format as it is more stable and resource efficient Copyright 1994 2010 Paragon Software Group All rights reserved 37 To convert PRM Storage to the new format please do the following l Re install PRM Console and select Use legacy storage format for compatibility amp new storage format is available starting from version 2 0 The new format is more efficent and slows bo minimize the server workload Please be aware that remote cients of version prior bo 2 0 are not compatible wath the new storage Format IF all the dients on your network have version 2 0 or later it s recommended to use the new storage Formal Launch the console to make sure all your clients are OK Task Chent Yew Locks Heip E 1 oa 4 CAS Chen and Groups Computer eee CUENTOS On tne Re install your clients manually or remotely recommended but in this case please do not forget to provide a path to the old installation package for de installation and the new one for installation When
24. able at the moment Display all available clients and groups and their properties Display all available tasks and their properties Show Hide the Status Bar Show Hide the Templates Bar Edit the program settings Copyright 1994 2010 Paragon Software Group All rights reserved Tools Generate Report Manually collect statistics on every action accomplished on client machines Schedule Report Set a timetable to collect statistics automatically Convert PRM Convert PRM Storage to the new format Storage Help Contents Open the program help About Open the dialog with information about the program IN The Main Menu contents dynamically change depending on the active pane Clients and Groups or Tasks at the moment Tool Bar The Toolbar provides fast access to the most frequently used operations BUTTON FUNCTIONALITY na Create a new task Create a new task from the selected task template Modify parameters of the selected E task Delete the selected task Eta Create a new group 2 Modify properties of the selected group gl Delete the selected group Refresh contents of the Operations Bar Manually collect statistics on every action accomplished on client machines Set a timetable to collect statistics automatically Display the Clients and Groups pane fi Display the Tasks pane Copyright 1994 2010 Paragon Software Group All rights reserved The Tool Bar contents dynamically changes depending on the ac
25. age on a computer which will act as PRM Server Please make sure it provides high network performance since simultaneous backup of a bunch of client computers to PRM Server will certainly require all available network resources 2 Install PRM Console on that computer or any other computer on the net 3 Install PRM Client on the required client machines manually or remotely with PRM Console 4 In PRM Console choose the required task template from the list of templates backups of the system partition to local disks the Backup Capsule or network There are several templates for this kind of operation as you can place PRM Storage by default 5 In case it s required to adopt the script to your needs please do it with the Change Task or Change Task Template dialogs Please consult the Paragon Scripting Language manual that comes with Paragon Drive Backup to know more on the subject 6 If the template is OK create a task for the required client s Call the Create From Task Template dialog and in the opened window select the required base template Full backup of system partition to local drive Backup Capsule or Full backup of system partition to network set a task name and its description 7 Set a timetable for the given template Copyright 1994 2010 Paragon Software Group All rights reserved 40 8 According to the set schedule the task will automatically be assigned to the required client s The results of executi
26. asas abadia dd TE 19 CHS GIOIA TS IS ana en ee enden 19 Copyright 1994 2010 Paragon Software Group All rights reserved MOIN ee er SOR REED ORAR RU 2 DEI INC CIS O ee o NR DR A A Sone aaaeeeee 22 Creating new tasks from task Template sauer 23 CASO Si TSAO AT areir E EE NRO UNR EEEO E 25 MOANNEN he OIG ES ai E A EA A EAE 26 DEIEIINSTEMPIATES aatar a E T OEE TO EOE TE 28 MOADINS SENDE aaa E E TE TETE 28 MIGINGGING CENAS nase T as aaa Gus E sli c lena ns al os nina tied 28 MOGITVING cleni BFOBEIE Seren einerseits 28 ENO EIN CINE sas EF ene EDS SS NEE 29 Remo leninstalina CICRIS dia po Ea ai DR okt dita TO A vee aedine 30 ROMS acin SPO CC IICA eure een 31 Creanga TS WO OS ea RR wane RR RD 33 MOGNO OUO Eee ee ee ee ee 34 DELICIOUS ee 34 Generalnog REDONS scsssccrscecsiesereseiereseceianiccedadadecaisdeseccacdseaseacdaceateedddcctsadatacss R 35 PAIR CDO eree E E e Te 35 PE MINN RODO ee O T ET OER 35 Eonvenng PRM SIOrage u unsen eu 36 VIS GI SC SINGIN OS 2 RR E E 38 ININaLBGCKUD ee esse een 38 FUN BOCKUP OF cHRlard DIR sanieren Sellerie 38 FUI BOCKUB Or Ihe SS EM TPM ION een 39 Backup Reslore DY Request unse a a a 40 Differential Backup of a Partition DyAREGQUEST sn 40 Restore From NEMO DY REQUEST En ende 4 Continuous System Data Protiechon ivissiecetssscensisspdozctacsvacetacencdaaasecdaaiasedatnas euee culas dee staetdoeetenee 42 System Data Protection Based on Regular Full Differential Backup TO Network 42 System Data Protecti
27. ask Copyright 1994 2010 Paragon Software Group All rights reserved 22 The mentioned above options are only available when the Tasks pane is A N active Main menu View gt Tasks After following one of the above mentioned actions the Change Task dialog will be displayed Its work algorithm is practically the same as with the Create a New Task dialog except you can see all the previously set parameters of the selected task to make the necessary modifications A Change task Plesse specily new name and scheduling for FullBackup of SysPart to Met 6 4 2009 1 45 task Properties and Scheduling Server overload control Task properties Run the task at Every weekfslon 7 Monday I Friday Tuesday 7 Saturday M Wednesday T Sunday Thursday Start frome 0670472009 Become obsolete alter hs mantels Chego Cancel Modify the selected task defining e Name Modify the task name e Description Modify the task description e Script File Press the Edit Script button to open and modify the selected script with Windows Notepad e Scheduling Modify the time of execution e Server Load Control Choose whether to use Paragon Connection Control or not By clicking the Change button you will receive a modified task available in the Task pane Deleting tasks There are several ways to delete the selected Task e Inthe Main menu select Tasks gt Delete Task Copyrig
28. done lunch the console once again to make sure all your clients have been Upgraded fo the latest version _SHCLIENTO3 Onine 20 Convert PRM Storage to the new format by selecting in the Main menu Tools gt Convert PRM Storage In the opened dialog confirm the operation by clicking Convert PRM Storage Converter Migtsting from old bo new PAM Storage ioma Copyright 1994 2010 Paragon Software Group All rights reserved 38 7 In the Progress window you can see in real time a detailed report on all actions carried out by the program PRM Storage Converter Migrating from old bo new PRM Storage formas MTT File E APRMS toragerS coptT emplatesiRestore HDD from BC pst movad File E APRMStoragerS coptT emplatestRestore SP hom BC pel moved Directory EAPRAS torageiCorhgVOD De 23 25 da 35 created Directory E PARM Storage Backup torage V00 Oc 29 a5 d 36 created File EAPRMS torage 00 Oc 29 a5 a SEM ak ini moved Directory EN FA MStorage Contig Vic abe created Directory EIN PRMStorage BackupStorage D0 Dc 29 a7 Be bE created File E APRAS torageDO De 23 27 Be BE Wack ini moved File E APRMStoragetiParagon CLIENTOS install log moved File E APRMStorage Paragon CLIENT O3_uminstall log moved PRMStorage EAFAM Storage converted to a mew formal Typical Scenarios This cha
29. e name e Description Modify the template description e Script File Press the Browse button to look for the required script or set a full path to it manually e Script Modification Press the Edit Script button to open and modify the selected script with Windows Notepad Server Load Control If your task template is for a group of clients scheduled to back up to PRM Storage please mark the option to activate Paragon Connection Control It will restrict access to PRM Storage to avoid the network overload You can specify the maximum number of machines to simultaneously execute a task in the Settings dialog by default it s 8 So clients over the specified limit will be delayed until vacant slots appear All tasks with the same Connect Control ID will be restricted generally N according to the specified number You can leave the default valve or set another from the drop down list Copyright 1994 2010 Paragon Software Group All rights reserved 28 By clicking the Change button you willreceive a modified template available in the Task Templates pane Deleting templates There are several ways to delete the selected task template e Inthe Main menu select Tasks gt Delete Task Template e Call the popup menu for the selected template right click of the mouse button in the Task Templates pane and then choose the menu item Delete Task Template The mentioned above option is only available when the Task Templa
30. ed by default to c transform mst which however can be modified by manually entering a full path to the required location or clicking Browse to look for it Please note however that if you ve already installed the product you won t be able to run the installation package once again on the same computer to generate an mst file only vice versa 2 Call the Browse for Available Clients dialog to install new clients by selecting in the Main Menu Clients gt Install Clients Browse for available chents This dialog allows you bo browse for avalable computers in pour network to assign Please check one o more computers COMPANY F OI CUENTOS o Gi WMAIBPAM Administrator credentials Mame Comprida I netallabon parameters MSI fike EW MPR PRM mama MST ide CVrarsfoc met Schedule on 07 22 2009 ot 04 00 41 FM OK Cancel e Computers to install PRM Client Browse for a client machine s you need to install CLIENTO3 in our case and mark the checkbox opposite its name to select Login info Provide Administrator s name and password in the required fields Copyright 1994 2010 Paragon Software Group All rights reserved 31 this account belongs to the domain admins group thus it s got full access It s strongly recommended to use an account you work with PRM Console for rights to all client machines and PRM Storage e MSI file Manually enter a full path to the product installation pac
31. electing one of the available time options the scheduler displays a form that enables to set a timetable e Once Mark the option to define the date and time when the task is to be launched Copyright 1994 2010 Paragon Software Group All rights reserved 25 e Daily Mark the option to define the time when the task is to be launched a period during which the operation will be performed in days the date when the operation will be started first and the date after which the operation will be deleted from the scheduler s waiting list e Weekly Mark the option to define the time when the task is to be launched a period during which the operation will be performed in weeks days of the week when the operation will be started the date when the operation will be started for the first time and the date when the operation will cease to run e Monthly Mark the option to define the time when the task is to be launched a day of a month when the operation starts the date when the operation will be started for the first time and the date when the operation will cease to run e Become Obsolete After If a client is off line at the moment of initiating the task but is on within the time frame specified here the task can still be launched If not the task will be marked obsolete Server Load Control If your task is for a group of clients scheduled to back up to PRM Storage please mark the option to activate Paragon Connection Control
32. enance of computer parks recognizes those unique needs and helps you address them It provides the possibility to remotely assign various tasks to a single computer or groups of computers and check whether this or that particular task has been a success Besides a one time execution it enables to automatically set operations on a regular basis In general Paragon Remote Management is particularly powerful in tackling the following issues e Data loss protection backup restore operations e Hard disk re equipment replacement clone partition hard disk With our solution you will dramatically boost efficiency by reducing resource requirements and costs In this manual you will find the answers to many of the technical questions which might arise while using the program What s New in Paragon Remote Management e Support for Windows 7 e New handy installer to install the product without an obligatory environment pre setup e Remote installation de installation of clients directly from PRM Console to increase the overall usability e Built in facilities to create answer files mst generator for remote Unattended installation e New format for PRM Storage to increase the overall efficiency and stability with the option to easily upgrade from the old version e Paragon Connection Control to effectively manage load to the PRM Storage server e Advanced reporting facilities to manually or automatically according to a set timetable co
33. for 1 days File Report at 2003_06_04 20 35 52 txt is placed ri WWy m2003prm PAM Storage LOG directory Reports will be generated only for a time frame specified in the Settings dialog Automatic Report There are several ways to set a timetable for automatic report generation e Inthe Main menu select Tools gt Schedule Report e Inthe Toolbar click the Schedule Report button After following one of the above mentioned actions the Schedule Report Generation dialog will be displayed Copyright 1994 2010 Paragon Software Group All rights reserved 36 Shedule report generation Thit dialog slows pou to schedule report generation process Report wil be generated Ior 3 2 dayta Please spacy how and when would pou ike to patom the generation task e Time frame Specify a time frame within which reports are to be generated e Scheduling Set the required timetable for automatic report generation e Login info If you d like generation of reports even in the log off mode please follow the Specify user name and password link in the left lower corner of the window to provide the required user name and password on behalf of which the scheduled tasks will be accomplished Report wl be generated foe 3 2 day s Please enter the name and password of a user account which val be used bo cay out the generation lask f Do not speciy a password User COMPAN Companp dmin f Use the speched username and password
34. hange Task or Change Task Template dialogs Please consult the Paragon Scripting Language manual that comes with Paragon Drive Backup to know more on the subject 7 Call the Create From Task Template dialog by right click of the mouse button for a client group 8 In the opened dialog type in a task name and its description besides set a path to the previously modified template 9 Set a timetable for the task As soon as we deal with a regular backup operation to remote Backup Server there are several available options Daily Weekly and Monthly 10 According to the schedule the task will be regularly assigned to the required clients groups The results of execution will be available in PRM Console Available Templates e Cyclic backup of hard disk in Basic Type to network e Cyclic backup of system partition in Basic Type to network e Cyclic backup of system partition in Differential Type to network System Data Protection Based on Cyclic Full Differential Backup to Backup Capsule Let s consider the backup operation on a regular basis to a special hidden place Backup Capsule with an additional control of the backup data that lies in limiting the disk space to store images for a particular client and the maximum number of images that are allowed to store on the backup storage This scenario will suit laptop clients who do not have permanent network access but need backup images at the immediate disposal to get the system and data back
35. he task but is on within the time frame specified here the task can still be launched If not the task will be marked obsolete Server Load Control If your task is for a group of clients scheduled to back up to PRM Storage please mark the option to activate Paragon Connection Control It will restrict access to PRM Storage to avoid the network overload You can specify the maximum number of machines to simultaneously execute the task in the Settings dialog by default it s 8 So clients over the specified limit will be delayed until vacant slots appear according to the specified number You can leave the default value or set All tasks with the same Connect Control ID will be restricted generally another from the drop down list Properties and Scheduling Server overload contiol IV Allow server overload control for this task Connechon Control iD Default Set the value vou want lo deine severa Server overload control pobcies to be used by different tasks lor example backup to the cifererd He servers vath the dieser pefiomance By clicking the Create button you will receive a newly created task available in the Tasks pane Modifying tasks There are several ways to modify the selected task e Inthe Main menu select Tasks gt Change Task e Click the Change Task link in the Tasks pane e Call the popup menu for the task right click of the mouse button in the Tasks pane and then choose the menu item Change T
36. ht 1994 2010 Paragon Software Group All rights reserved 23 e Click the Delete Task link in the Tasks pane e Call the popup menu for the task right click of the mouse button in the Tasks pane and then choose the menu item Delete Task The mentioned above options are only available when the Tasks pane is N active Main menu View gt Tasks After following one of the above mentioned actions you will be offered to confirm deletion of the selected task Delete task FullBackup of SysPart to Net 6 4 2009 1 45 07 This task i about to be deleted All history entres and log files well be removed Creating new tasks from task templates There are several ways to create a new task from an existing task template e Inthe Main menu select Task gt Create From Task Template e Inthe Toolbar click the Create From Task Template button e Call the popup menu for the selected client group right click of the mouse button in the Clients and Groups pane and then choose the menu item Create From Task Template The mentioned above option is only available when the Clients and Groups N pane is active Main menu View gt Clients and Groups e Call the popup menu for the selected template right click of the mouse button in the Templates pane and then choose the menu item Create Task From Template The mentioned above option is only available when the Task Templates pane is active Main menu View gt Task Templates
37. ient will be created a separate directory with the name of its MAC address and be available in PRM Console with their NetBIOS names Contacting Paragon Technology GmbH If you have any questions about the company products please do not hesitate to contact Paragon Technology GmbH Service Contact WWW paragon Visit Paragon GmbH web site software com Registration amp updates web kb paragon service software com Knowledge Base amp Technical kb paragon Support software com sales paragon Pre sale information software com Copyright 1994 2010 Paragon Software Group All rights reserved PRM Console Functionality In the given section you can find all the information necessary to successfully work with PRM Console Interface Overview PRM Console offers a user friendly interface that helps to effectively accomplish required operations while minimizing the possibility of making any mistake Operations are performed through the system of dialogs Buttons and menus are accompanied by easy understandable icons Nevertheless any problems that might occur while managing the program can be tackled by reading this very chapter General Layout When you start the program the first component that is displayed is called the Main Window It enables to run dialogs to specify program settings and to visualize the operating environment The Main Window can be conditionally subdivided into several sections that differ in their
38. ion Customer Specific Scenarios Creating a Task Template IR Create PRM Storage on a computer which will act as PRM Server Please make sure it provides high network performance since simultaneous backup of a bunch of client computers to PRM Server will certainly require all available network resources Copyright 1994 2010 Paragon Software Group All rights reserved 4 2 Install PRM Console on that computer or any other computer on the net 3 Install PRM Client on the required client machines manually or remotely with PRM Console 4 Install Paragon Drive Backup 5 Launch Paragon Drive Backup to carry out operations you need to be performed on the client computer s By default the program works in the virtual mode of execution that s why all operations will be postponed 6 Save the resulted set of operations in form of a script with the Generate Script dialog Tools gt Generate script 7 Launch PRM Console 8 Adopt the script with the Change Task or Change Task Template dialogs Please consult the Paragon Scripting Language manual that comes with Paragon Drive Backup to know more on the subject 9 To create a custom template please right click of the mouse on the empty space of the Task Templates Bar to call the New Task Template dialog 10 In the opened dialog type in a task name and Its description besides set a path to the previously created template Creating a Task 1 Create PRM Storage on a computer
39. ions that require the computer restart do not perform A Re install PRM Client with Drive Backup it s obligatory under 64 bit OSes Q What useful entries does the task ini file contain A Below you can find several entries of this file with their notions e Version the PRM Client version e DisplayName a name of the PRM Client computer which is shown on the PRM Console list available to modify e Features a type of PRM Client 0x0 Workstation 0x0 Server e Tasks a number of assigned tasks to PRM Client Q I ve noticed that some assigned tasks have not been performed by PRM Client A Please make sure that PRM Storage is accessible when PRM Client is working Even if PRM Client doesn t use PRM Storage as a backup storage it has to get access to the task ini file and scripts files which are kept inside PRM Storage Copyright 1994 2010 Paragon Software Group All rights reserved
40. k soace However on exceeding the maximum parameters only the oldest differential archives will automatically be overwritten not a base initial image Anyway it s required to check the whole process from time to time to make sure differential archives have not become bigger than the base image significantly increase data reliability This kind of operation will be of great use Taking a remote reservoir for storing images not a local computer enables to when dealing with the corporate backup system of workstations and servers l Create PRM Storage on a computer which will act as PRM Server Please make sure it provides high network performance since simultaneous backup of a bunch of client computers to PRM Server will certainly require all available network resources 2 Install PRM Console on that computer or any other computer on the net 3 Install PRM Client on the required client machines manually or remotely with PRM Console 4 In PRM Console the Client and Groups pane select a client group to perform the required operation for 5 From the list of the Task Templates choose a template you need cyclic backup of entire HDD the system partition or a differential cyclic There are several templates for this kind of operation as you can make a full backup of the system partition to network PRM Storage by default Copyright 1994 2010 Paragon Software Group All rights reserved 44 6 Adopt the script with the C
41. kage or click Browse to look for it e MST file Manually enter a full path to the generated mst file or click Browse to look for if e Scheduling Schedule the installation procedure by default it will be initiated immediately after closing the dialog e Clients Preparation Click OK to prepare the selected client machine s for installation Browse for available clients The dialog allows you to browse for avaiable computers in your network bo assign installation schpts Overall progress DETTE TENET Execution statistics Time elapsed 00 00 22 Scripts left 0 Tire remaining 0000 00 Total senpts 1 Tieng to nn seiptfor COMPANACUENTOS O Once it s done you can close the dialog installation of PRM Client to the selected client machines will be accomplished according to the set timetable file for each PRM Client Thus in case of a failure you can find out the reasons All installation steps will be automatically logged to PRM Storage as a separate and tackle the problem Remotely de installing clients To remotely de install clients please select in the Main Menu Clients gt Uninstall Clients Copyright 1994 2010 Paragon Software Group All rights reserved 32 Browse for installed clients The dialog allows you to select computers vath installed chents to asang remove script Please check one or more chents E All Chents Gycwento 20 Cher Halus Alive GATI CLIENTOS 20 Chert status Alive
42. llect statistics on every action accomplished on client machines e Service Live Tracker to automatically recover PRM Client in case it s been de activated Product Components Paragon Remote Management contains several components Copyright 1994 2010 Paragon Software Group All rights reserved 6 PRM Console to effectively manage client machines remote installation de installation tasks and task templates creation clients grouping and supervision etc PRM Client to establish data exchange between a remote computer and PRM Storage and to initiate scheduled tasks Key Features Let us list some of the key features Remote installation de installation of clients directly from PRM Console to increase the overall usability Built in facilities to create answer files mst generator for remote unattended installation Paragon Connection Control to effectively manage load of the PRM Storage server Advanced reporting facilities to manually or automatically according to a set timetable collect statistics on every action accomplished on client machines Service Live Tracker to automatically recover PRM Client in case it s been de activated Task Scheduler to automate routine operations Clients grouping to increase efficiency Support for task templates to minimize the operation time and costs Ready made task templates for the most frequently used operations Product Architecture Paragon Remote Management is a complex
43. me seripl and category Name and Script Name Hew Task Templat Description Do Categoy NoaCstegezed e Sept File o Browse Server overload control 7 Allow server overload control for this task Create a new task template defining Name and Script e Name Type in a name of the task e Description Describe the task to easily understand Its purpose e Script File Press the Browse button to look for the required script or set a full path to it manually Server Load Control If your task template is for a group of clients scheduled to back up to PRM Storage please mark the option to activate Paragon Connection Control It will restrict access to PRM Storage to avoid the network overload You can specify the maximum number of machines to simultaneously execute a task in the Settings dialog by default it s 8 So clients over the specified limit will be delayed until vacant slots appear All tasks with the same Connect Control ID will be restricted generally A N according to the specified number You can leave the default value or set another from the drop down list By clicking the Create button you will receive a newly created task template available in the Task Templates pane Once a new task template is made you can use it to assign a new task Modifying existing templates There are several ways to modify the selected task template e Inthe Main menu select Tasks gt Change Task Template e Call the
44. me of the task e Description Describe the task to easily understand its purpose e Script File Press the Browse button to look for the required script or set a full path to it manually Scheduling Thanks to the embedded Scheduler you can set a fimetable for execution of your task By selecting one of the available time options the scheduler displays a form that enables to set a timetable Copyright 1994 2010 Paragon Software Group All rights reserved 2 e Once Mark the option to define the date and time when the task is to be launched e Daily Mark the option to define the time when the task is to be launched a period during which the operation will be performed in days the date when the operation will be started first and the date after which the operation will be deleted from the scheduler s waiting list e Weekly Mark the option to define the time when the task is to be launched a period during which the operation will be performed in weeks days of the week when the operation will be started the date when the operation will be started for the first time and the date when the operation will cease to run e Monthly Mark the option to define the time when the task is to be launched a day of a month when the operation starts the date when the operation will be started for the first time and the date when the operation will cease to run e Become Obsolete After If a client is off line at the moment of initiating t
45. n serwer and a user name Dormir or server COMPANY Browse User name PRMAgent Browse ni Then enter a password for that user Copyright 1994 2010 Paragon Software Group All rights reserved 14 Specify the user name and password of the user account that will logon to use this application The user account must be in the form DOMAIN Username EOMPANTIPRMAgent Browse Select the button below to specify information about a new user that wall be created during the installation If you ve selected to use an existing PRM storage please make sure the provided account has got read write access rights to that storage To let PRM Client work on behalf of Local System grant the Domain Computers group access rights to the storage Once you ve set the account it will oe automatically checked for the appropriate access rights In case of any problem you will be informed and the further product installation will be prohibited until everything is OK Thus you can make sure the product will be installed and work correctly 9 On the Ready to Install the Program page click Install to start the installation or Back to return to any of the previous pages and modify the installation settings 10 The final page reports the end of the setup process Click Finish fo complete the wizard Once the installation has been completed all client computers will IN automatically be registered in PRM Storage for every cl
46. o decide whether to make the program available for all users of this computer if several or only for the current one Install this application for Anyone who uses this computer all users Only for me Al Paragon The next page enables to select what components to install and where Click on an icon in the list below to change how a feature is installed Installs files necessary to work of Cafu Bh amp Hha Er ar ir is This feature and all subfestures vil be instaled on local hard drive This feature wall not be avaiable Install to C Program Files Paragon Software Remobe Management Change Call the popup menu for the required item left click of the mouse button on the icon then select whether to install the component or not A brief description to the selected feature and approximate disk space needed fo install it will be displayed on the right thus precluding any mistake being made on the part of the user To know more on how to select particular components to install please click the Help button Please do not install clients before PRM Console However if planning to install PRM Client and PRM Console on one machine you re free to select both components at once It s highly recommended not to install PRM Console on PRM Server a Copyright 1994 2010 Paragon Software Group All rights reserved 13 computer with PRM Storage 7 f installing PRM Console you will be
47. on track when being away on business The cyclic regular backup implies two modes of execution In the first mode called Basic the program only creates complete backups at the same time controlling the number of images on the backup storage and the amount of the occupied disk space On exceeding the maximum parameters the oldest archives will automatically be overwritten In the second mode called Differential every first image will be made as a complete base archive and all the others will be differentiated from it This operation requires much less space thus considerably saving the system resources The program also controls the number of images on the backup storage and the amount of the occupied disk space However on exceeding the maximum parameters only the oldest differential archives will automatically be overwritten not a base initial image Anyway it s required to check the whole process from time to time to make sure differential archives have not become bigger than the base image l Create PRM Storage on a computer which will act as PRM Server Please make sure it provides high network performance since simultaneous backup of a bunch of client computers to PRM Server will certainly require all available network resources 2 Install PRM Console on that computer or any other computer on the net 3 Install PRM Client on the required client machines manually or remotely with PRM Console Copyright 1994 2010 Paragon Software
48. on Based on Cyclic Full Backup to NETWOTFK cc eeeccccceceeseesceeeeeesesseeeeeeeeseeeeeees 43 Copyright 1994 2010 Paragon Software Group All rights reserved 4 System Data Protection Based on Cyclic Full Differential Backup to Backup Capsule 44 RegularRestore From Local DAVE 2snceaiasadetceicecsanltsaceraniwiloasnsatates dau anitdaketeddousaniteadcravnwolwadiestabetetetoneaniteacenat 45 Migration Locally to New Hardware ccsscccssccssccsscccesccesccnssccesccesccessccesccesccesceesceescceesces 46 Customer Specific SCENGHOS usas O O Saas 46 Cregiino ee K TOMOT ee A A UT 46 Circle laje ONT ISK area ee essen en ND list 47 IOUDIESNOOIER ea neigen 48 Copyright 1994 2010 Paragon Software Group All rights reserved Introduction The system maintenance and data protection issues are becoming exponentially more complex as the company itself grows Obvious lack of IT personnel on site leads to inevitable problems caused by shortage of resources and knowledge required to adequately manage and back up valuable data The possible consequences are easy to predict that is operational litigation and compliance risks that few companies can afford When problems do occur getting everything back on track may take days to accomplish thus resulting in lost revenue lost opportunity and even customer loyalty Paragon Remote Management a specially designed solution for a centralized administration and maint
49. on on a regular basis from a local drive i e some partition on the client computer or a special hidden place Backup Capsule For computer classes or test benches It s offen the case when a regular recovery of a bunch of computers is required Please note that all the changes will be lost 1 In PRM Console the Client and Groups pane select a client group to perform the required operation for 2 From the list of the Task Templates choose a template you need IN There are several templates for this kind of operation as you can restore an entire HDD or only the system partition 3 Adopt the script with the Change Task or Change Task Template dialogs Please consult the Paragon Scripting Language manual that comes with Paragon Drive Backup to know more on the subject 4 Call the Create From Task Template dialog by right click of the mouse button for a client group Copyright 1994 2010 Paragon Software Group All rights reserved 5 6 46 In the opened dialog type in a task name and its description besides set a path to the previously modified template Set a timetable for the task As soon as we deal with a regular restore operation from a local drive or the Backup Capsule there are several available options Daily Weekly and Monthly According to the schedule the task will be regularly assigned to the required clients groups The results of execution will be available in PRM Console Available Templates
50. on will be available in PRM Console Available Templates e Full backup of system partition to local drive Backup Capsule e Full backup of system partition to network Backup Restore by Request In the data imaging framework the so called operations on demand are pretty much relevant in particular when speaking about a one time action that is to accomplish by request for a single client or a group of clients Generally it may have to do with introducing a new client or an off schedule request to back up restore the system Besides a complete or differential backup of the system partition can also be of great use either before installing new software or carrying out some critical system operations Differential Backup of a Partition by Request Let s consider a situation when it s needed to carry out some critical operation on the client computer that might negatively affect the computer system operation as a result of installing new software or servicing the system partition If this is the case the client should notify the system administrator about the need to back up the data i e backup by request In this particular scenario it s assumed that a complete backup has already been made thus enabling to make a differential backup l Create PRM Storage on a computer which will act as PRM Server Please make sure it provides high network performance since simultaneous backup of a bunch of client computers to PRM Server will certainly re
51. ons are carried out with executors located on remote computers The current version of the program only provides support for one executor type i e Paragon Script Interpreter thus just one task type is available accomplishment of PSL scripts Copyright 1994 2010 Paragon Software Group All rights reserved 10 Actually the executor combines the script interpreter SCRIPTS EXE and several auxiliary modules to operate locked partitions BlueScreen and HotBackup During the operation the script interpreter creates a set of files one of which STUBACT LOG will later be transmitted to the storage Tasks Any task in the PRM framework comprises several parts e PSLscript describing operations to carry out e The execution schedule e Reports Logs of executors e The task description and its identification data Tasks can be assigned to a separate client an individual task groups of clients a group task or all clients registered in PRM Storage a common task Getting Started In this chapter you will find all the information necessary to get the product ready to use System Requirements Before installing the product please make sure it meets the following minimum system requirements e Operating systems Windows 2000 XP Vista 7 Server 2000 2003 2008 and XP SP2 Vista 7 Server 2003 2008 64 bit e Internet Explorer 5 0 or higher e Intel Pentium CPU or its equivalent with 300 MHz processor clock speed e 128 MB of RAM e
52. ork There are several templates for this kind of operation as you can place PRM Storage by default Copyright 1994 2010 Paragon Software Group All rights reserved 39 5 In case it s required to adopt the script to your needs please do it with the Change Task or Change Task Template dialogs Please consult the Paragon Scripting Language manual that comes with Paragon Drive Backup to know more on the subject 6 Ifthe template is OK create a task for the required client s Call the Create From Task Template dialog and in the opened window select the required base template Full backup of HDD to local drive Backup Capsule or Full backup of HDD to network set a task name and its description 7 Seta timetable for the given template 8 According to the set schedule the task will automatically be assigned to the required client s The results of execution will be available in PRM Console Available Templates e Full backup of HDD to local drive Backup Capsule e Full backup of HDD to network Full Backup of the System Partition In case there are several data partitions on client computers or some special hidden system partition it s offen preferred not to back up an entire hard disk but only the system partition thus significantly saving space to keep backup images without any harm to the system data To back up the system partition of the required client computer s please do the following 1 Create PRM Stor
53. popup menu for the selected template right click of the mouse button in the Task Templates pane and then choose the menu item Change Task Template Copyright 1994 2010 Paragon Software Group All rights reserved 2 The mentioned above option is only available when the Task Templates pane N is active Main menu View gt Task Templates After following one of the above mentioned actions the Change Task Template dialog will be displayed Its work algorithm is practically the same as with the Create a New Task Template dialog except you can see all the previously set parameters of the selected template to make the necessary modifications Besides it is possible to modify the selected script J Change the Task Template Please specily lask name senpt and category Hame and Script Name _urchcEackup of SesPat m Basic ype to BL Descnphon Eyche Backup of system parthon in Basic Type to Backup Capsule Categoy Not Categorized s s Scop File pAPRMStoragerS crptT emplates Cpche_SP_BT_BC ps Browse Server overload control Allow server overload control for this task Connection Corra ID Default e bas vake i pousar to deine severa Seve oras conto canes to be used ee ala Mac we baala Ia eam Atlee eed Ge ae nz TE en by cd TETE TASS OT ExATIRE GARUT O DR CATE ETA fee Sewers WT Dre ATE Edt Script Cancel Modify the selected task template defining Name and Script e Name Modify the templat
54. pter lists various operation scenarios that may be accomplished with Paragon Drive Backup and Paragon Remote Management You can find here useful recommendations and descriptions of operations Initial Backup In the framework of the corporate system data imaging initial backup Is indisoensable when a new client joins the system or some client is going to swap the computer Besides a number of companies pursue an in house policy that from time to time obligates IT personnel to back up all computers to create the so called checkpoints And finally known as the most resource saving variant of initial backup Is backup of the system partition only Despite the fact that it does not guarantee protection of all data of a computer if enables to protect an operating system Full Backup of a Hard Disk To back up an entire hard disk of the required client computer s please do the following 1 Create PRM Storage on a computer which will act as PRM Server Please make sure It provides high network performance since simultaneous backup of a bunch of client computers to PRM Server will certainly require all available network resources 2 Install PRM Console on that computer or any other computer on the net 3 Install PRM Client on the required client machines manually or remotely with PRM Console 4 In PRM Console choose the required task template from the list of templates backups of entire hard disks to local disks the Backup Capsule or netw
55. quire all available network resources 2 Install PRM Console on that computer or any other computer on the net 3 Install PRM Client on the required client machines manually or remotely with PRM Console 4 In PRM Console the Client and Groups pane select a client group to perform the required operation for 5 From the list of the Task Templates choose a template you need backups of the system partition to local disks the Backup Capsule or network There are several templates for this kind of operation as you can place PRM Storage by default 6 Adopt the script with the Change Task or Change Task Template dialogs Please consult the Paragon Scripting Language manual that comes with Paragon Drive Backup to know more on the subject 7 Call the Create From Task Template dialog by right click of the mouse button for a client group 8 In the opened dialog type in a task name and its description besides set a path to the previously created template Copyright 1994 2010 Paragon Software Group All rights reserved 41 9 Set a timetable for the task As soon as we deal with a one time operation by request it is needed to choose the Once item and define the time of execution 10 According to the schedule the task will automatically be assigned to the required client s just once The results of execution will be available in PRM Console Available Templates e Differential backup of system partition to local drive
56. roup Delete Group Delete All Tasks View Refresh Expand All Collapse All Clients and Groups Tasks Status Bar Task Templates Settings FUNCTIONALITY Starfing the Create a New Task dialog to create a new task Starting the Change Task dialog to modify parameters of the selected task This option enables to delete the selected task Starting the Create a New Task From Task Template dialog to create a new task based on a ready made template Starting the Create a New Task Template dialog to create a new template Starting the Change Task Template dialog to modify parameters of the selected template This option enables to delete the selected template Exit the program Starting the Change Client Properties dialog to modify properties of the selected client Starting Windows Explorer to get access to the selected client s subdirectory located in PRM Storage Starting the Browse for Available Clients dialog to remotely install new clients Starting the Browse for Installed Clients dialog to remotely de install clients Starting the Create New Group dialog to create a new group of clients Starting the Change Group dialog to modify properties of the selected group of clients This option enables to delete the selected group of clients This option enables to cancel all assigned tasks Refresh contents of the Operations Bar Show details on all tasks available at the moment Hide details on all tasks avail
57. ssing the Remove button By clicking the Change button you will receive the modified group of clients available in the Clients and Groups pane Deleting groups There are several ways to delete the selected group of clients Copyright 1994 2010 Paragon Software Group All rights reserved 35 e Inthe Main menu select Clients gt Delete Group e Call the popup menu for the selected group right click of the mouse button in the Clients and Groups pane and then choose the menu item Delete Group The mentioned above option is only available when the Clients and Groups A N pane is active Main menu View gt Clients and Groups After following one of the above mentioned actions you will be offered to confirm deletion of the selected group 7 Do you wani to delete group New Group T The group of chents m sboul to be deleted All group Lacks assigned bo lhe group neers will bet reed Generating Reports PRM Console offers advanced reporting facilities to manually or automatically according to a set timetable collect statistics on every action accomplished on client machines Manual Report There are several ways to generate a report e Inthe Main menu select Tools gt Generate Report e Inthe Toolbar click the Generate Report button After following one of the above mentioned actions a new report will be automatically generated and placed according to a location set in the Settings dialog Report generated
58. tes pane A N is active Main menu View gt Task Templates After following one of the above mentioned actions you will be offered to confirm deletion of the selected template A Delete Task Template CyclicBackup of HDD m Bas cType to Net F The Task Template amp about to be deleted Please note that the scnpit fle associated vath the bemplate wall not be deleted Delete No Modifying scripts A script file is just a textual file where operations are described with macro language commands of the Paragon Scripting Language The program installation package contains an interpreter utility SCRIPTS EXE that works in the unattended mode and enables to automate operations You ve got the option to modify scripts either when modifying tasks or task templates IN Please consult the Paragon Scripting Language manual that comes with Paragon Drive Backup to know more on the subject Managing Clients With PRM Console you can easily manage clients modify client properties group clients according to performed tasks etc Modifying client properties There are several ways to modify properties of the selected client e Inthe Main menu select Clients gt Change Client e Call the popup menu for the selected client right click of the mouse button in the Clients and Groups pane and then choose the menu item Change Client AA The mentioned above option is only available when the Clients and Groups __ a ne N pane
59. the PRM shared directory name should be known both to the console and clients besides it requires initialization which will automatically be accomplished with the console the moment a new database is created After that a client s can register in the storage creating subdirectory with the name of its MAC address Copyright 1994 2010 Paragon Software Group All rights reserved T 7 I LOG Install we BackupStorage i L Client folder gt 1 Ta pedin L Report log files gt L je Install log files gt nn lt PBF archive h SeriptTemplates P files gt lt X operation log hles gt E cm lt Y operation log files gt e The PRM shared directory may only contain some certain types of files psd ini task ini executor logs task scripts PRM Client PRM Client is responsible for data exchange between a remote computer and PRM Storage Besides it initiates scheduled tasks by using an independent scheduling mechanism no system scheduler is required It works as a service in the system and is launched at the system startup In general it is to retrieve a task s from the storage and calculate the execution time according to the schedule When the time comes it downloads the task script and launches the script interpreter After the script interpreter is accomplished it transmits to the storage the resulted report and the executor log if any Executors In fact operati
60. the client s 14 The results of execution will be available in PRM Console Select the required client group and in the Tasks on lt Group Name Client Name gt area will be available the assigned task its current status description time and results of execution Troubleshooter Here you can find answers to the most frequently asked questions that might arise while using PRM Q During the installation of the PRM Client PRM Console cannot get access to the PRM Storage shared folder A You should access the PRM Storage shared folder under credentials of a special user account i e PRMAgent You ve actually got two ways to do that e Log into Windows and install PRM Client PRM Console as PRMAgent e Use your own user record to install PRM Client PRM Console but before that map the PRM Storage share as PRMAgent thus you will be able to browse it during the installation Q I ve installed PRM Client but it isn t shown in PRM Console A Make sure that you use an appropriate version of the PRM Client application Q I ve installed PRM Client but it isn t shown in PRM Console and the client s folder in PRM Storage is absent A Check the PRM Client log typically C Program Files Paragon Software Drive Backup PRMClient pclient log You can find there details about the PRM Client configuration and error notifications For example e No mapping between account names and security IDs was done probably a wrong user
61. tive pane Clients and Groups or Tasks at the moment Operations Bar The Operations Bar is located in the center of the main window that emphasizes its importance Depending on the defined settings the Operations Bar may display the Client and Groups Pane or the Tasks Pane Client and Groups Pane The Client and Groups pane enables to manage clients modify client properties group clients according to performed tasks etc To know more on how to manage clients please consult the Managing Clients chapter Tasks Pane The Tasks pane allows the user to manage tasks create new tasks or task templates modify or delete existing templates edit task scripts etc To know more on how to manage tasks please consult the Managing Tasks chapter Templates Bar In the Templates Bar you can see all available task templates By calling a popup Menu for the selected template it is possible to create a new task based on it or modify delete it Besides you re offered the option to create new templates You can hide or show the bar with the appropriate Main Menu item View gt Task Templates To know more on how to manage templates please consult the Managing N Tasks chapter Status Bar This is the bottom part of the main window The status bar displays menu hints for each item the cursor points to You can hide or show the bar with the appropriate Main Menu item View gt Status Bar Settings The Settings dialog is
62. to the set timetable separate file for each PRM Client Thus in case of a failure you can find out the All de installation steps will be automatically logged to PRM Storage as a reasons and tackle the problem Creating new groups There are several ways to create a new group of clients e Inthe Main menu select Clients gt New Group e Callthe popup menu for the All Clients item right click of the mouse button of the Clients and Groups pane and then choose the menu item New Group The mentioned above option is only available when the Clients and Groups A N pane is active Main menu View gt Clients and Groups After following one of the above mentioned actions the Create New Group dialog will be displayed Fa Create new group An Please specify group name description and computers that make up the group Name and Descnption Descriptio Available chents Chents m the group Remove Create a new group of clients defining e Name Type in a group name e Description Describe the group to easily understand its purpose e Clients to join In the left pane of the dialog choose at least two clients you would like to have in the group from the list of all available clients and press the Add button In the right pane you can see all clients of the group You can also remove the selected clients from the group by pressing the Remove button Copyright 1994 2010 Paragon Software Group All rights
63. ze of the partition and its location if necessary as well as assign a particular drive letter 8 After completing the operation close the wizard take out the disc and then reboot the computer A This operation can also be accomplished with the Linux DOS recovery environment Copyright 1994 2010 Paragon Software Group All rights reserved 42 Continuous System Data Protection Continuous system and data protection implies regular backup operations according to a timetable thus providing reliable protection for the clients system and data A more advanced technique of regular backup is cyclic regular backup that enables to limit the disk space required to store images and also its maximum number thus providing for a closed operation cycle System Data Protection Based on Regular Full Differential Backup to Network Let s consider the backup operation on a regular basis to network PRM Storage by default Taking a remote reservoir for storing images not a local computer enables to significantly increase data reliability This kind of operation will be of great use when dealing with the corporate backup system of workstations and servers 1 Create PRM Storage on a computer which will act as PRM Server Please make sure it provides high network performance since simultaneous backup of a bunch of client computers to PRM Server will certainly require all available network resources 2 Install PRM Console on that computer or any

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