- Motorcraft Technical Resource
Contents
1. die 58 Select Properti s one e ee 58 Select Internet Protocol TCP IP eoosooosseoosseosssseososeossssocssseosossososseosossososseososeosossosssseossssesssseossseossssessos 59 Internet Protocol TCP IP Properties siscisscacccssssssccsecevcssscscusssscssvsssscecucessessssssucesusesssssvessuebsusessesssessucssuseansssesen 59 Found New Hard Ware Int role Peta ead Yon Vea cede ao t epu PA dee eni Ev ed E 61 Digital Signature Not Bound FADE EP TV EPI TV 61 Select Network and Dial Up ConrecfIOns eren reinen rebat a anra EXE RR o EXRXKRRRERARE RAF RRRRRRRERARERR RR RRRRARRERRRERR REX ERRR RR Rue 62 Select Teradyne GNAO00 USB iie eines isi roe AE vocc ee io ecc e WE a vec P d oc OVER ies 62 Select Properties Screen RR T 63 Select Internet Protocol CECP IP iieeioeseaieveie vv RYa NES Poo VEEEVAEUN CEN Ox NE EE NIRE EVER VER o QUERER Na Na EN REN EU EF VERE EO EVE VEM VMES 63 Setting the IP Address and Subnet Mask for Windows 2000 eere eee eee eee eee eene eee eee esee eene 64 DBS USER S MANUAL Definitions Acronyms and Abbreviations Symbols DBS LAN LED NGS NGS OTS PC RJ 45 SW TIS USB VCM VIN Ethernet USB Diagnostic Base S2. ccce eee ee eee ee eee eerte nnne esses eee esee ttes esee ee eese ee eee osse esee esee 13 Figure 6 Selecting NGS Update Software from DBS menu bar 4 eee ecce e Leere eee eene eene esee eee eet es sos o sese eene 13 Figure 7 Install Update NGS Software Connect VCM Screen ce eee eee e ee eee eee e eee eee nenne eese esee esee eet ens osse esee eene 14 Figure 8 Install Update NGS Software Choose Software Version Screen ce eeee eee e eee e eee eere teen ene e eee ene 14 Figure 9 VCM Software Download Confirmation eee eee e eee reete eee ee ee eee eee ettet e ee eee eee etes osse eese esee 15 Figure 10 Install Update NGS Software Apply Update Screen ecce eee e ee eene eene eee eene neenon aee e ss sesuu 15 Figure 11 Install Update NGS Software Apply Update Completion Screen eee eeee eee eee eene neue 16 Figure 12 Select Check Internet For Latest NGS Software e eee ette nenne esee eee ee eese essa ases eese ee 17 Figure 13 Check Internet For Latest NGS Software Check Internet Screen eee ecce ecce 17 Figure 14 Check Internet For Latest NGS Software Check Internet Done Screen ccccsssssscsscssscceeeeees 18 Figure 15 C
3. 2 You must restart your computer before je ot J Do vou want to restart yogyfimpater row 2 After the restart the VCM i should be ready to 29 communicate with the DBS Figure 22 Systems Settings Change Screen for Windows 98 24 DBS USER S MANUAL Update Ethernet LAN Configuration for Windows 2000 Professional or Windows XP NOTE Administrator privileges are required to change the IP address Windows 2000 Professional Window XP Select Select Start Start Settings Control Panel Network and Dial Up Network and Internet Connections Connections Local Area Connection Network Connections Properties Double click on The following screen should be Local Area Connection displayed The following screen should be displayed Directions for both Windows 2000 Professional and Windows XP are the same from this point forward Local Area Connection Properties 3 General Connect using BY Intel R PRO 1000 MT Network Connection 1 Double click on Internet Protocol Components checked are used by tyr onnectian TCP IP 2 The IP address which allows Communication Install Uninstall Properties between the VCM and Description the DBS will be entered Transmission Control Pratacal Interet Protocol The default on the following screen Wide area network protocol that provides communication across diverse interconnected networks Show icon in taskbar when connected OF Cancel
4. Click OK so that your settings are registered DBS may prompt you to enter your User Name and Password for the proxy server when accessing the Internet This information will need to be entered once each time you use DBS DBS USER S MANUAL Options IP Addresses lolx File NGS Tools Window Help Options Weicome to the Diagnostic Base Station Select Tools Options NGS Check Internet For Latest NGS Software Update VCM With Latest NGS Software 1 1 Ready 19216808 Figure 33 Setting Options in DBS Ethernet 192 168 0 9 USB 192 168 ls 1 to da sa by Ford fou must shut down and restart DBS for any IP address changes you make to take effect 1 Do not make any changes on this tab unless you are instructed Figure 34 Display IP Addresses DO NOT make any changes to the information displayed under this tab 32 DBS USER S MANUAL Ci Checking for DBS Updates Using the Internet Updates of the DBS software will be available from the Internet Check for DBS software updates by selecting Help and Check for DBS Software Update from the menu bar Diagnostic Base Station File NGS Tools Window Getting Started with the NGS Select DBS User s Manual H el p User s Manual 7 F r fo the Diagnostic Base Station E E Software Update h ec k fo r D BS Check Internet For Latest NGS Software Software U pdate Update
5. Figure 49 Add New Hardware Wizard Updated Driver Selection Add New Hardware Wizard Windows driver file search for the device Teradyne GNABOO LIS B Windows is now ready to install the best driver for this device Click Back to select different driver or click Next to continue Location of driver C PROGRA 1 FORDMO 1 DIAGNO 1 lt Back Cancel Figure 50 Add New Hardware Wizard Located Driver 49 1 Select The updated driver Recommended 2 Select Next Select Next DBS USER S MANUAL Copying Files Source Windows 88 Second Edition CD HU M Destination COW IN OOS 4577 S TEMAMSAFO DOLL 2 Figure 51 Coping Files Progress Screen Add New Hardware Wizard Teradyne GHA600 USE Windows has finished installing the software that your new hardware device requires HACR Figure 52 Add New Hardware Wizard Completion Screen System Settings Change Tou must restart your computer before thee settings will take effect d Do you want to restart your copfiuber now Figure 53 Restart Your Computer Message A progress bar will show the USB driver being copied to your PC You may be asked to insert your Windows 98 disk at this time Select Finish Select Yes IMPORTANT Please leave your VCM powered up during the restart of your PC DBS USER S MANUAL Configure the IP Address for USB Windows 98 Con
6. User s Manual Diagnostic Base Station V 32 0 DBS USER S MANUAL DBS User s Manual Trademark Acknowledgements Ford is a registered trademark of Ford Motor Company Copyright Information DBS User s Manual 2003 2004 Ford Motor Company All rights reserved The information specifications and illustrations in this manual are based on the latest information available at the time of printing Ford Motor Company reserves the right to make changes at any time without notice DBS USER S MANUAL Table of Contents DEFINITIONS ACRONYMS AND ABBREVIATIONS V SYMBOLS V INTRODUCTION 6 DBS FUNCTIONS 6 DBS REQUIREMENTS 7 HARDWARE REQUIREMENTS 7 PC REQUIREMENTS 8 OPERATING SYSTEM REQUIREMENTS 8 PC HARDWARE REQUIREMENTS 8 GETTING STARTED 9 INSTALLING DBS SOFTWARE FROM A CD 9 UPDATING THE VCM WITH THE LATEST NGS SOFTWARE 11 UPDATING THE VCM WITH THE LATEST NGS SOFTWARE 11 INSTALLING UPDATING THE NGS SOFTWARE 13 RETRIEVING NGS UPDATES FROM THE INTERNET 17 CONNECTING THE VCM TO THE DBS PC 19 CONNECTING THE VCM TO THE DBS PC USING ETHERNET 19 CONFIGURING THE DBS PC TO USE ETHERNET 20 CONFIGURING THE DBS PC USE ETHERNET 20 UPDATE ETHERNET LAN CONFIGURATION FOR WINDOWS 98 21 UPDATE ETHERNET LAN CONFIGURATION FOR WINDOWS 2000 PROFESSIONAL OR WINDOWS XP 25 DBS USER S MANUAL TOOLS OPTIONS LANGUAGE OPTIONS CONNECTIONS OPTIONS IP ADDRESSES CHECKING FOR DBS UPDATES USING THE INTERNET INSTALLING D
7. Jenumcaudon access The following network components installed Client for Microsoft Networks 21453 LIE L dante T s n Sede 286 Primary Metwark File and Print Sharing Description TCP IP ts the protocol you use to connect to the Internet and wide area networks Cancel Figure 18 TCP IP Properties Screen for Windows 98 21 1 Select Start Settings Control Panel 2 Double click on the Network icon 1 Select Configuration tab 2 Highlight TCP IP 3 Click on Properties DBS USER S MANUAL TCP IP Properties 1 Record any Bindings Advanced numbers found DAIS Configuration Gateway WINS Configuration IP Address under the IP address tab An address can be automatically assigned to this computer IF your network does not automatically assign addresses ask your network administrator For an address and then type it in the space below Specify an IP address 2 These numbers will be Address needed to reset the IP address and subnet I p m mask once the DBS PC is no longer connected to the VCM Cancel Figure 19 TCP IP Properties Screen for Windows 98 IP Address If any numbers appear for P address record them here now If any numbers appear for Subnet Mask record them here now 22 DBS USER S MANUAL Bindings vanced NetBIOS DNS Configuration aeon IP
8. 0 Detault gateway Obtain ONS server address automatically Use the following ONS server addresses Preferred ONS server Alternate DNS server 3 Select OK Figure 76 Setting the IP Address and Subnet Mask for Windows 2000 The DBS PC is now set up to communicate with your VCM using USB You do not need to perform this step again unless you uninstall and reinstall DBS To update your VCM using USB follow the steps in Chapter 2 but use the USB cable instead of the network Ethernet cable and DO NOT configure your DBS PC for Ethernet communication You may continue to update your VCM using your network Ethernet cable if you prefer 64
9. IMPORTANT The connection labeled Teradyne GNA600 USB will not appear until the VCM has fully booted up which could take up to one minute 62 DBS USER S MANUAL Local Area Connection 3 Status 1 B 3 xJ General Connection Statue Connected Duration 00 04 09 Sneed 10 0 Mbps select Properties Activity m 1 Recenved L dk Packets 15 Disable Close Figure 74 Select Properties Screen Local Area Connection 3 Properties a E x General Sharing Connect using 88 Teradyne GNAEDD USB Select Internet Protocol TCP IP Components checked are yad by this connection be rosott Metwork s TCP IP Install Uninstall Properties Description Transmission Control Protocollnternet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Show icon in taskbar when connected OF Cancel Figure 75 Select Internet Protocol TCP IP 63 DBS USER S MANUAL Internet Protocol TCP IP Properties E 3 xl General 1 Select fou can get IP settings assigned aubpeStically if your network supports Use the this capability Othenwise you ngetf to ask your network administrator following IP the appropriate IP setting address 182 168 1 1 2 Set Subnet mask 255 255 255 0 IPAddress 192 168 1 1 Subnet Mask 255 255 255
10. Performance and Maintenance Figure 64 Select Network and Internet Connections E Network and Internet Connections File Edit View Favorites Tools Help Back gt Ba Search Folders Address gt Network and Internet Connections e aie Network and Internet Connections See Also x e My Network Places iJ Printers and Other Ms Pick task E Remote Desktop Set up or change your Internet connection Re Phone and Modem Options B aia gt Create a connection to the network at your workplace Select Troubleshooters 7 E Set up or change your home or small office network Network Con nections Home or Small Office Networking or pick a Control Panel Network Diagnostics icon a Internet Options Network Connections Figure 65 Select Network Connections 57 DBS USER S MANUAL Network Connections Sil Ed File Edit View Favorites Tools Advanced Help ae Back 7 d x Search Folders iti Address Go LAN or High Speed Internet a device Network Tasks D S Local Area Connection Double click on the al Enabled Uu 3Com D 100 PCI Set h ao o E lt a Ld Disable this network USB E Repair this connection Li Rename this connection View status of this connection Change settings of this connection Other Places i Figure 66 Select Teradyne GNA600 USB IMPORTANT The connection labeled Teradyne GNA600 USB w
11. Use the following DNS server addresses Prefered ONS server Alternate ONS server 3 Select OK mimi Figure 69 Internet Protocol TCP IP Properties 59 DBS USER S MANUAL The DBS PC is now set up to communicate with your VCM using USB You do not need to perform this step again unless you uninstall and reinstall DBS To update your VCM using USB follow the steps in Chapter 2 but use the USB cable instead of the network Ethernet cable and DO NOT configure your DBS PC for Ethernet communication You may continue to update your VCM using your network Ethernet cable if you prefer DBS USER S MANUAL Install USB Drivers for Windows 2000 e Close the DBS application e Connect your VCM to your PC using your USB cable e Power up the VCM by connecting the VCM s power cable to the VCM After the VCM boots up you will see a window similar to the following Found New Hardware This screen will appear GNAEDD momentarily Figure 70 Found New Hardware Digital signature NoE Found xX The Microsoft digital signature affirms that software has been tested with Windows and that the software has not been altered since it was tested The software you are about to install does not contain Microsoft digital signature Therefore there is no guarantee that this software works correctly with windows Teradyne OUSE IF yau want to search Far Microsoft digitally figned Select
12. VCM With Latest NGS Software Make sure you r PC IS connected to the Internet dH 1 Ready 19216808 Figure 35 Check for DBS Software Update 33 DBS USER S MANUAL Diagnostic Base Station Check for DBS Software Update x Oj File NGS Tools Window Help 8 Check for DBS Software Update This operation will check the internet for the latest DBS software version pe H Update Software Update Software This operation will check the internet for the latest DBS software version To check for an update please verify your Internet connection Progress Estimated time left 0 minutes 56 seconds BE Finish Cancel Figure 36 Check for DBS Software Update Update Software Screen Diagnostic Base Station Check for DBS Software Update oj File NGS Tools Window Help 8 xj Check for DBS Software Update This operation will check the internet for the latest DBS software version p vV Update Software Update Software This operation will check the internet for the latest DBS software version There is an update available for your DBS software Please refer to the User s Manual for specific software download instructions Progress Done BEEBHBSSSESEBBSSBESBEBSHBEZS3BBSEBESSHB Finish Figure 37 Check for DBS Software Update Update Software Completion Screen 34 The DBS software will Indicate whether or not a DBS software update is available f
13. Window Help xj Install Update NGS Software This operation installs updates the NGS software on your V CM Vv Connect YCM Choose Software Version p J Choose Software Version Select the NGS software version to download to the VCM Apply Update Cancel Figure 8 Install Update NGS Software Choose Software Version Screen 14 Power up the VCM The DBS software will display the VCM files that can be selected for download to the VCM LED lights will flicker as the DBS PC and the VCM communicate An explanation of the LED lights can be found in the LED Status Indicators section of the VCM Hardware Manual DBS USER S MANUAL YCM Software Download Verification y Tou are about to update the software on your The update process could take up ta 18 minutes Once the process has begun it cannot be stopped Do you wish to continue Figure 9 VCM Software Download Confirmation Diagnostic Base Station Install Update NGS Software ni ff File NGS Tools Window Help Install Update NGS Software This operation installs updates the NGS software on your YCM Vv Connect YCM Apply Update e 4 Choose Software Version Writing the selected NGS software to your VCM e H Apply Update WARNING Do not disconnect your VCM until this operation is complete Doing so could permanently disable your VCM V24 0 20030907 Progress Estimated
14. Yes software visit the Windows Update 6 site at http J windowsupdate microsoft to see if ane is available Do pou want to continue installation More Info Figure 71 Digital Signature Not Found 61 DBS USER S MANUAL Configure the IP Address for USB Windows 2000 New Office Document SEE Open Office Document Winzip Programs n Dooments Contra Parel Settings BJ Neneark end Dial up Connections Sy ter TH Tastbar amp Start Manu Figure 72 Select Network and Dial Up Connections f Network and Dial up Connections E El x Back mp m LA Folders X re X a Address Network and Dial up Connections a Name Type Status Device Name f Own Make New Connection Local Area Connection LAN Enabled Intel R PROLI MT Network Connection Syst Local Area Connection 2 LAN Network cable unplugged D Link DEMS 307 PCT Adapter Syst up Connections Local Area Connection 3 LAN Enabled Ga Syst This folder contains network connections For this computer and a wizard to help vou create a new connection gt 4 objectis t Figure 73 Select Teradyne GNA600 USB Make sure your VCM is connected via USB and powered up Select Start Settings Double click on Network and Dial Up Connections Double click on the connection labeled Teradyne GNA600 USB
15. 24 1 MAY 17 2004 after the V Figure 42 Check NGS Version Number 43 DBS USER S MANUAL A E Configuring the DBS PC and VCM to Use USB Configuring the DBS PC and VCM for USB Before you can use your USB cable to perform VCM updates using DBS you must configure the DBS PC and the VCM for USB This configuration step needs to be done only once To prepare DBS and your VCM for USB communication please follow the directions in this section according to the Windows operating system that you have on your PC IMPORTANT These steps assume that you have already installed DBS V32 0 44 DBS USER S MANUAL Configuring the DBS PC and VCM for USB continued Follow the flowchart below to configure the DBS PC and VCM for USB Check the NGS software version number on your VCM See Appendix A Your VCM IS NOT confiaured for USB N Your VCM IS Is the NGS confiaured for USB software version V24 1 or greater Update your VCM to 24 1 or greater using Ethernet see Chapter 2 Have you configured your Close DBS and PC for USB disconnect VCM power You can update your Your VOM is now configured for USB VOM using USB NOW Follow the procedure in this section according to the operating system on the DBS PC to configure your PC for USB Would you like to configure your PC for USB now You can update your VOM using USB the next time you receive You wil
16. 7 Figure 26 Setting Options in DBS iicet n tivo vov ti evt vvv rivo eve vvv eve ev vv vua eec ve Pra vuv VV Ev PvE 28 Figure 27 gt Display Languages Avallable scccccccssscesccssnsestciscvvscdasesesiatusseessscedessasesceeniecedestosueasesecsstaabessesnsnsscedssveasaseesacseseste 29 Figure 28 Select a Language ssssvesvsscsvescssssvesvssvaceasssssventssssvesccsvevesvsbisveascsssvenssssivesscsvevesvebisscassisevestessdvessdesuscsistiasesassstves 29 Figure 29 Setting Options m 30 Figure 30 Proxy Server EErEE kS a a Tor ENDE VK 30 Figure 31 Set Proxy Server Address and Port Number eee ee 31 Figur 32 UserName and Password Request veu e eaa 31 Figure 33 Setting Options in Y Cr ETE 32 Figur 34 Display IP Addresses vessiciicsststssssstssiecssteencasssscieesstsensassussiwasssepecessussieesesseesussusebeassbepesussussiwasssseesassussceusstebavessiets 32 Figure 35 Check for DBS Software Update iere teo sueissosounssevssunssassiseasdccdeadesphasasisvedeassovhacandstsdsadsess
17. AN Configuration for Windows 2000 Professional or Windows XP section in the DBS User s Manual Make sure that the VCM Caddy assembly is connected to the VCM Power Supply Unit and the VCM Caddy assembly is connected to the DBS PC The light on the PC s network port should be on If connecting via USB The VCM must have NGS software version V24 1 or later on it before it can be connected to the DBS PC via USB Download V24 1 or later to the VCM using Ethernet If connecting via USB The Windows network connection associated with the USB connection must be configured one time only with an IP address of 192 168 1 1 and a subnet mask of 255 255 255 0 before a VCM can connect to DBS via USB See Appendix B for instructions on how to configure the DBS PC for USB communication The IP address and or proxy may not be configured correctly Make sure that you have restored the IP address and subnet mask settings to the values that were present before you connected the VCM to the DBS PC You may need computer Administrator access for Windows XP and Windows 2000 You many not have administrator privileges and need to ask your administrator to change the IP address for you Make sure that you have restored the IP address and subnet mask settings to the values that were present before you connected the VCM to the DBS PC 39 DBS USER S MANUAL Note Additional troubleshooting tips for the VCM are available in the VCM Hardwar
18. Address 1 Record any numbers found The first gateway in the Installed Gateway list will be the default under the The address order in the list will be the order in which these machines are used Gateway tab Mew gateway ERE Installed gateways 2 Any numbers will be needed to reset the Installed gateways once the DBS PC is no longer connected to the VCM rE Figure 20 TCP IP Properties Screen for Windows 98 Gateway If any numbers appear for Installed gateways record them here now These numbers will be needed to reset the IP address Subnet Mask and Installed gateways once the DBS is no longer connected to the VCM 23 DBS USER S MANUAL TCP7IP Properties Bindings Advanced NetBIOS DNS Configuration Gateway WINS Configuration Address 1 Select Specify an IP address An address can be automatically assigned to this computy IF pour network does not automatically assign IP addresseg nour network administrator for an address and then tyog the space below Use the following for VCM and DBS communication Obtain an IP address automatically Specify an IP address 2 Set IP Address IP Address 192 168 0 8 Subnet Mask 255 255 255 0 Subnet Mask 255 255 255 0 3 Select OK Cancel Figure 21 TCP IP Properties Screen for Windows 98 with IP address needed for System Settings Change 1 Select Yes settings will take effect
19. BS SOFTWARE UPDATES UNINSTALLING THE DBS SOFTWARE INSTALLING DBS SOFTWARE FROM THE INTERNET INSTALLING DBS SOFTWARE FROM DBS TROUBLESHOOTING SUPPORT INSTRUCTIONS CHECKING THE VERSION OF NGS SOFTWARE ON THE VCM CHECKING THE VERSION OF NGS SOFTWARE ON THE VCM CONFIGURING THE DBS PC AND VCM TO USE USB CONFIGURING THE DBS PC AND VCM FoR USB CONFIGURING THE DBS PC AND VCM FOR USB CONTINUED INSTALL USB DRIVERS FOR WINDOWS 98 CONFIGURE THE IP ADDRESS FOR USB WINDOWS 98 INSTALL USB DRIVERS FOR WINDOWS XP CONFIGURE THE IP ADDRESS FOR USB WINDOWS XP INSTALL USB DRIVERS FOR WINDOWS 2000 CONFIGURE THE IP ADDRESS FOR USB WINDOWS 2000 Note An electronic version of this manual is available on the VCM CD or at the Internet location in which DBS software is obtained 28 28 32 33 35 35 36 37 41 42 42 DBS USER S MANUAL Table of Figures Figure 1 Diagnostic Base Station PC and VCM Functions ccccccssssssscccccsssscccccccssssssscsssssccseccsscssssssscssscccsoeseeees 7 Figure 2 Hardware N aa 8 Figure 3 Digital Signature Not Found i scicscsccccsssssescssssseceassssessecsssesessbonsecassscucenssecssaestesssnnstacssavscsssesessecs nssssesssosbacseoestsssenss 9 Picure 4 Hardware FINI IIa dia B CUR Po o ea daB CUR VE FECE a cas E Coo eU Edda esi cdcnssbastaoseubatanseusetanses 10 Figure 5 Diagnostic Base Station Welcome Screen
20. Figure 23 Local Area Connection Properties Screen for Windows 2000 amp XP 25 DBS USER S MANUAL Internet Protocol TCP IP Properties i 2 x General Tou can get P settings assigned automatically if pour network this capability Othernvise need to ask your network adnyfistrator For the appropriate IP settings C saei IP add IP address Subnetmask refaulE gateway Obtain ONS server address automatically Use the following DNS server addresses Advanced Prefered DHS server Alternate ONS server Cancel Figure 24 Internet Protocol TCP IP Properties Screen for Windows 2000 amp XP If any numbers appear for P address record them here now If any numbers appear for Subnet mask record them here now 1 2 If any numbers appear for Default Gateway record them here Record any numbers currently displayed on this screen These numbers will be needed to reset the IP address and subnet mask once the DBS PC is no longer connected to the VCM If any numbers appear for Preferred DNS Server record them here If any numbers appear for Alternate DNS Server record them here 26 DBS USER S MANUAL Internet Protocol TCP IP Properties General ou gel settings assigned this capability Otherwise ng the appropriate settings IP address Subnet mask EHE eddie De
21. Zone Alarm BlackICE McAfee Personal Firewall Plus Norton Personal Firewall Armor2net eTrust Outpost PC cillin Error 90 occurred Error 91 occurred Error 92 occurred NGS does not boot VCM lights 2 and 4 are on DBS progress bar counting down to 0 minutes VCM Updated failed e Temporarily turn off any firewall software on the DBS PC see above list of Error 41 may have occurred common firewall software NGS T handle still boots e If connecting via Ethernet Many PCs have Windows network connections set Error 23 may have occurred up that do not correspond to physical network hardware i e real network Error 89 may have occurred cards like D Link and 3COM caras Disable any Windows network Error 90 may have occurred connections that are not associated with 37 DBS USER S MANUAL Error 91 may have occurred Error 92 may have occurred DBS progress bar counting down to 0 minutes e VCM Update failed a real network card If connecting via Ethernet If your PC has more than one network card temporarily disable the Windows network connections for all network cards except for the network card being used by DBS If connecting via Ethernet Erase Default Gateway and DNS Server IP Addresses for the Windows network connection being used by DBS Make sure to restore these IP addresses to their original values when the VCM update process is complete If connec
22. acaesedssuasesssseaeis 33 Figure 36 Check for DBS Software Update Update Software Screen cccccccccssssssscccsssssssssssssssssssssssssssssssssscsssees 34 Figure 37 Check for DBS Software Update Update Software Completion Screen sccccccccsssssssscccsssscceeeeees 34 Figure 38 Diagnostic Base Station Repair Remove Screen cccccsssscssssssssscccsccssssssccsscsscccecccscsssssscssscscccoeseeees 35 Figure 39 Diagnostic Base Station Remove Application Confirmation Screen ccscccsssssssssccscssssssscscsscsceeeeeees 36 Figure 40 Select New Generation Star Setup cdcascssccssciccdssscecdccescscsdaviecsccsnscctcdeesdasceceddcscdesssscddees catecessodddsedccesduedccsteceddsssts 42 Figure 4i Select Software E ELLE 42 Figure 42 Check NGS3 Version NURDGE icona irt snara AREE ob COR 2 PR Rd LE PAS ERR FE YR DEREN M MEER UY aani 43 Figure 43 Updating the VCM Using the DBS PC and USB eere eee Lees esee ee eee eee eee eee en nosse eese e ee eese ette ensss assesses ee 45 Figure 44 Add New Hardware Wizard Initial Screen iscisesesccsecsasccssecdcscssccacescssadsacvescadedesscccoeveacadeccsscasaededeadnoveucssecdssasees 46 Figure 45 Add New Hardware Wizard Search for Driver cccccssssscccsssssssecccccsssscscccsccccceesccscssssssscssscccsoossees 47 Figure 46 Add New Hardware Wizard Browse for Location c
23. e Manual 40 DBS USER S MANUAL Support Instructions f the checks in the Troubleshooting section did not resolve your NGS concern contact the Ford Technical Information Support for assistance For U S Ford Dealership support information see www fmcdealer com For Canadian Ford Dealership support information see www inford com For non Ford Dealerships support information is available at www motorcraftservice com Please have the following information available e Vehicle Make Model Year and Engine Size e PCM part number or Tear Tag number e NGS Software Level found under New Generation Setup Software Version e Thincard software level displayed on the screen after the card is inserted e DBS Software Version and Build found under Help About DBS 41 DBS USER S MANUAL Checking the Version of NGS Software on the VCM Checking the Version of NGS Software on the Place the VCM in the T Handle and power up the VCM VIEW REC AREAS NEW GENERATION STAR SETUP SELECT ITEM amp TRIGGER TO START Figure 40 Select New Generation Star Setup LCD CONTRAST A SOFTWARE VERSION SELECT ITEM amp TRIGGER TO START Figure 41 Select Software Version 42 Use the thumbwheel to scroll down to New Generation Star Setup Select Trigger Use the thumbwheel to scroll down to Software Version Select Trigger DBS USER S MANUAL Look for the NGS SOFTWARE VERSION Software Number V
24. e eee ecce ee eee eee eee eee een nennen eese esee ette tnos ases eese ee 47 Fig re 47 gro wii ro ue 48 Figure 48 Add New Hardware Wizard Specify Location ecce eee eee eene eene esses ses ese s uu 48 Figure 49 Add New Hardware Wizard Updated Driver Selection ccce ee eee eee eene e eee eee nenne eee ete 49 Figure 50 Add New Hardware Wizard Located Driver eee eese t tens sss s eese e eee 49 Figure 5I Coping Files Progress coetu se eU Fe PONES QD EVE Eve VIN CURL eV YR doe VER 50 Figure 52 Add New Hardware Wizard Completion Screen cccccssssccsscssssssccccccssccssccsssscccecccsccssssssccssssccceoseeees 50 Figure 53 Restart Your Computer bees esee etr vri horno 50 DBS USER S MANUAL Figure 54 Figure 55 Figure 56 Figure 57 Figure 58 Figure 59 Figure 60 Figure 61 Figure 62 Figure 63 Figure 64 Figure 65 Figure 66 Figure 67 Figure 68 Figure 69 Figure 70 Figure 71 Figure 72 Figure 73 Figure 74 Figure 75 Figure 76 Control Panel Icons for Windows 9S wisscccecssencasaccensaccsscudewascsecevactancnsssseesevasencawadseueesdcdanesvacsessesasvercenedsderessaccans 51 Network Configuration for Windows 98 wcscsccciscsscccscsecesiscs
25. ecting the VCM to the DBS PC Connecting the VCM to the DBS PC using Ethemet e Remove power from the VCM and Caddy assembly and slide it out of the NGS T handle fal e Connect one end of the Ethernet Cable to the PC by using the jack with the 2 2 symbol Connect the other end of the cable to the Caddy Ethernet connector Note Do not power up the VCM until instructed by the DBS software Note Do not connect the Ethernet cable to a hub It must be connected to the DBS PC Figure 16 Connecting the VCM to the DBS PC Using Ethernet 19 DBS USER S MANUAL Chanter Configuring the DBS PC to Use Ethernet Configuring the DBS PC to Use Ethernet The DBS PC will need to be configured to use Ethernet whenever it communicates with the VCM Follow the instructions that follow for the operating system on the DBS PC 20 DBS USER S MANUAL Update Ethernet LAN Configuration for Windows 98 E3 Control Panel File Edit View Go Favorites Help ecu TEET Hack Ronen Up Cut Copy Paste Unda Delete Control Panel S o mj A Add Remove DateTime Display Game Hardware Programs Controllers EE T E Internet Keyboard Modems Mouse Options ODBC Data Passwords PC Card Power Printers Regional Sources 3z2hit PLMCIA Management Settings tal RN P 1 objects selected Configures Computer 2 Figure 17 Control Panel icons for Windows 98 Network P x Configuration
26. elect the senis Preferences tab English United States Default Click on the down arrow to display the languages O O available in the drop down box Customer D Figure 27 Display Languages Available Preferences Connections IP Addresses Highlight the desired language Language English United States Y Default English United States French Canada Spanish Mexico Select OK e Figure 28 Select a Language 29 DBS USER S MANUAL Options Connections You may need to configure a proxy server to access the internet 2101 x File NGS Tools Window Help Welcome to the Diagnostic Base Station Select U u Tools Check Internet For Latest NGS Software Options Update YCM With Latest NGS Software Ma Rey ET 18218808 7 Figure 29 Setting Options in DBS Proxy server Select the Use a proxy server for your LAN Connections tab Address Figure 30 Proxy Server Screen 30 DBS USER S MANUAL Prox server M Use a proxy server for your LAN Address yourproxpserver com EPI Figure 31 Set Proxy Server Address and Port Number Please type Your user name and password User Name Password Cancel Figure 32 User Name and Password Request 31 Check the box labeled Use a proxy server for your LAN Enter your proxy server address and port number
27. ersonal Firewall Armoranet eTrust Outpost PC cillin 12 DBS USER S MANUAL Installing Updating the NGS Software zinixi File NGS Tools Window Help Welcome to the Diagnostic Base Station NGS Check Internet For Latest NGS Software Update VCM With Latest NGS Software 7 Ready 192 168 0 8 Figure 5 Diagnostic Base Station Welcome Screen ini x Diagnostic Base Station File NGS4 Tools Window Help Check Internet For Latest NGS Software Update YCM With Latest NGS Software Welcome to the Diagnostic Base Station NGS Check Internet For Latest NGS Software Update VCM With Latest NGS Software Figure 6 Selecting NGS Update Software from DBS menu bar 13 Double click on the DBS icon im on the desktop to start Click on Update VCM With Latest NGS Software on the Welcome Screen OR select NGS then Update VCM With Latest NGS Software from the DBS menu DBS USER S MANUAL Diagnostic Base Station Install Update NGS Software mi xj ff File NGS Tools Window Help 81 x Install Update NGS Software This operation installs updates the NGS software on your gt Vv Connect VCM Connect VCM Connect your VCM to your computer Choose Software Version Power up your VCM Apply Update Figure 7 Install Update NGS Software Connect VCM Screen Diagnostic Base Station Install Update NGS Software E oj xj ff File NGS Tools
28. essessssescssvcssscsssesessecucssssscsevecsecussesseessveccvsvesvesscssvevens 51 TCP IP Properties Screen for Windows 98 with IP address needed for USB 52 System Settings Change Restart Computer Screen ecce eee eee eee ee eee eee ee eese eee eee eee eee ee esee eee eese eee 52 Found New Hardware Message a 53 Found New Hardware erben oett ERE E XE oer ERE FERREA Pa S e YEN ERR XE S re QI EU PESE PEIUS 53 Found New Hardware Wizard Screen 2 uites vusnb aeu Fus erar MR eu FUE KON MERE En VFEKF 54 Hardware Installation SCEGel es ante a rada desceceasescesecesscecesnssedsncseadesedsscceseecestadeosssestecdeuseees 54 Completing Hardware Wizard oec ee ease ea eee oe oe e ea ve eeu odes 55 Windows XPStirt 56 Select Network and Internet Comnections sccccccccsssssscccccsssssscccccssssssccccccssssscccccesssssccccccesssscccccsesssscoscess 57 Select Network Comme CuO a c RR asais CU ved 57 Select T radyne GNA600 USD iicieee nnno uon dn rur n Reuben hid bea p eduekiu ua
29. fault gateway Obtain DMS server address automatically Use the following DNS server addresses Preferred ONS server Alternate OMS server Figure 25 Internet Protocol TCP IP Properties with address for VCM Communication 1 Select Use the following IP address 2 Use the following for VCM and DBS communication IP Address 192 168 0 8 Subnet Mask 255 255 255 0 Default Gateway _ Confirm that the numbers are correct DNS settings do not need to be changed for NGS 3 Select OK Select OK Close the Local Area Connection Status window to complete the process then restart the system After the restart the VCM should be ready to communicate with the DBS 27 DBS USER S MANUAL Ci Tools Options Language Text appearing in DBS screens can be viewed in three different languages English United States French Canada and Spanish Mexico A default language is set during the installation of DBS software The language can also be changed at any time within DBS to accommodate users who prefer a language that differs from the default File NGS Tools Window Help Options Welcome to the Diagnostic Base Station Select Tools Options NGS Check Internet For Latest NGS Software Update YCM With Latest NGS Software dH d Ready 19216808 Figure 26 Setting Options in DBS 28 DBS USER S MANUAL X Preferences Connections IP Addresses S
30. he future Microsoft strongly Continue Anyway recommends that you stop this installatigfi now and contact the hardware vendor for softyG4re that has passed Windows Logo testing Continue Anyway Figure 4 Hardware Installation 10 DBS USER S MANUAL Cl Updating the VCM with the Latest NGS Software DBS is designed to work with the VCM and NGS Its major function is to update the VCM with the latest NGS software NGS is made up of the following three components VCM CD VCM amp Caddy NGS T Handle Updating the VCM With the Latest NGS Software Step 1 Connect the VCM to the DBS PC using the Ethernet cable Do not power up the VCM at this time See Chapter 3 Connecting the VCM to the DBS PC if you need assistance connecting the VCM to the DBS PC Step 2 Configure the DBS PC see Chapter 4 Configuring the DBS PC to Use Ethernet if you need assistance configuring the DBS PC Step 3 Update VCM with the latest NGS software 11 DBS USER S MANUAL Follow the instructions in the next section to install or update the NGS software on your VCM IMPORTANT If the DBS PC has a firewall program running please temporarily disable it DBS will not function properly if a firewall program is running Below is a partial list of common firewall software that might be installed on the DBS PC VVVVVVV V Windows XP Built in Firewall Zone Alarm BlackICE McAfee Personal Firewall Plus Norton P
31. heck Internet For Latest NGS Software Update Software Screen eeeeeeeeeeeeeeeeeee 18 Figure 16 Connecting to the DBS PC Using Ethernet 14 eee e ecce eee eee reete nnne nenne eee e osse eese eene 19 Figure 18 TCP IP Properties Screen for Windows 98 eee ecce e eee eee teens eee ee eee eese esee ee eee etes tees asses eese eee 21 Figure 19 TCP IP Properties Screen for Windows 98 IP Address eee ecce e eee creen eee e eee eee ee 22 Figure 20 TCP IP Properties Screen for Windows 98 Gateway eee e eese eee eese eene neue 23 Figure 21 TCP IP Properties Screen for Windows 98 with IP address needed for VCM 24 Figure 22 Systems Settings Change Screen for Windows 98 ecce eee e ecce eene ee eee eene 24 Figure 23 Local Area Connection Properties Screen for Windows 2000 amp eere eerte nennen nnne 25 Figure 24 Internet Protocol TCP IP Properties Screen for Windows 2000 amp XP e eruere eere eene 26 Figure 25 Internet Protocol TCP IP Properties with address for Communication eeeeee 2
32. igure 13 Check Internet For Latest NGS Software Check Internet Screen 17 DBS USER S MANUAL Diagnostic Base Station Check Internet For Latest NGS Software Oj x File NGS Tools Window Help 8 xj Check Internet For Latest NGS Software This operation will check the internet for the latest NGS software update gt wi Check Internet Check Internet Update Software This operation will check the internet for the latest NGS software update The most current version of NGS software is P 21 0 2003 08 06 Progress Done BEREBEEBBBEBEEZSEBEHEEEHEEZSEEEHEENUHEES Next Figure 14 Check Internet For Latest NGS Software Check Internet Done Screen Diagnostic Base Station Check Internet For Latest NGS Software E ni x File 5 Tools Window Help 81 x Check Internet For Latest NGS Software This operation will check the internet for the latest NGS software update 4 Check Internet Update Software 4 Update Software Retrieving files from the Internet The software was downloaded successfully Progress Donel BESSBEBBEEBBBEBBBEEBBEEBBEBBBBSEBEEBBE Finish Figure 15 Check Internet For Latest NGS Software Update Software Screen 18 The DBS software will display the latest available version of DBS software Select Next Select Finish when the download of the NGS software update is complete DBS USER S MANUAL Chapter Conn
33. ill not appear until the VCM has fully booted up which could take up to one minute 1 Local Area Connection 7 Status General Connection Salus Connected Duration 00 01 09 Speed 10 0 Mbps Select Properties Activity Hecerved Packets Eb 0 Figure 67 Select Properties DBS USER S MANUAL Local Area Connection 2 Properties fx General Authentication Advanced Connect using 88 Teradyne USB J select This connection uses the following items Internet Protocol TCP IP Client for Microsoft Network File and Printer Microsoft Networks 005 Packet Schuler ga nternet Protocol TCP IF Description Transmission Control Pratacal Intermet Protocol The default Wide area network protocol that provides communication across diverse interconnected networks Show icon in notification area when connected Figure 68 Select Internet Protocol TCP IP Internet Protocol TCP IP Properties E General Y ou can get IP settings assigned automatically if your network supports thie capability D therwise you need to ask vour network administrator for the appropriate IP settings 1 Select Use the following IP address Obtain an IF agg automatically 199 388 3 Subnet mask 255 255 255 0 3 Set l Default gateway J IPAddress 1 92 1 68 1 Jl Subnet Mask 255 255 255 0
34. l have to configure your PC for USB before you can update the VCM using USB an NGS software update Figure 43 Updating the VCM Using the DBS PC and USB 45 DBS USER S MANUAL Install USB Drivers for Windows 98 e Close the DBS application e Connect your VCM to your PC using your USB cable e Power up the VCM by connecting the VCM s power cable to the VCM After the VCM boots up you will see a window similar to the following e Depending on how Windows 98 was installed the Windows 98 disk may be required during this procedure m bi ey Hardware iene Select Next Figure 44 Add New Hardware Wizard Initial Screen 46 DBS USER S MANUAL Add Hew Hardware Wizard What do you want Windows to da f Search for the best driver for your device Recommended Display a list of all the drivers in specific location sa YoU can select the driver you want lt Back Net Cancel Figure 45 Add New Hardware Wizard Search for Driver Add New Hardware Wizard Windows will search for new drivers in its diver database on your hard drive and in any of the following selected locations Click Next to start the search Floppy disk drives CD ROM drive Microsof
35. lation program should automatically start up If the installation program does not start up automatically click on My Computer select the CD ROM drive with the VCM CD and click on setup exe The directions on the screens will guide you through the installation Note Windows 2000 users may see the dialog box below Digital Signature Not Found i ET x The Microsoft digital signature affirme that software has been tested with Windows and that the software has nat been altered since it was tested The software you about to install does not contain Microsoft digital signature Therefore there is no guarantee that this software works correctly with Windows Teradyne USB Sel Y elect Yes IF you want to search For Mierosg digitally signed software visit the Windows Lpfdate Web site at http A windowsupdate 0 com to see if one is avallable Do you want to cgef nue the installation More Info Figure 3 Digital Signature Not Found DBS USER S MANUAL Note Windows XP users may see the dialog box below Hardware Installation AN The software you are installing for this hardware Network adapters has not passed Windows Logo testing to verify its compatibility with Windows SP Tell me why this testing s important Continuing your installation of this software Select or destabilize the correct operation of your syKtem i either immediately or in t
36. ng DBS Software from the Internet U S Ford dealerships can go to www fmcdealer com to download the latest version of DBS software Follow the instructions on the website for installing the DBS software Canadian Ford dealerships can go to www inford com to download the latest version of DBS software Follow the instructions on the website for installing the DBS software Non Ford dealerships can go to www motorcraftservice com to download the latest version of DBS software Follow the instructions on the website for installing the DBS software Installing DBS Software from a CD Begin the DBS software installation by inserting the VCM CD into the CD ROM drive on your PC The DBS installation program should automatically start up If the installation program does not start up automatically click on My Computer select the CD ROM drive with the VCM CD and click on setup exe The directions on the screens will guide you through the installation 36 DBS USER S MANUAL Chapter DBS Troubleshooting After performing the appropriate corrective action s listed below please shut down and restart DBS prior to attempting another VCM update Problem Symptoms Corrective Actions VCM Update failed e Temporarily turn off any firewall software on the DBS PC and try updating the Error 41 occurred VCM again Below is a partial list of common firewall software that might be Error 89 occurred installed on the DBS PC Windows XP Bullt in Firewall
37. of the components and systems used with the DBS software meet the requirements listed in the following sections Hardware Requirements DBS requires the following hardware components AES Off the Shelf Off the Shelf USB Cable E Ki ir e Ethernet Cable USB Device Cable equirements secuon Ethernet Patch Cable of DBS User s Manual DBS USER S MANUAL VCM Power Supply Unit VCM amp Caddy VCM CD Figure 2 Hardware Requirements PC Requirements Operating System Requirements Microsoft Windows 98 or Microsoft Windows 2000 Professional or Microsoft Windows XP Microsoft NET Framework Version 1 1 note Microsoft Internet Explorer 6 0 or later See note Adobe Acrobat Reader 5 1 or later See note Note These applications need to be downloaded and installed separately by the user when doing a web install of DBS They are automatically installed on the DBS PC when DBS is installed from the VCM CD PC Hardware Requirements Required Processor Pentium 90 MHz Hecommended Processor Pentium 90 Mhz or faster Required RAM 32 MB or the minimum required by the operating system whichever is higher Recommended RAM 96 MB or higher USB Connection available in a later release Ethernet connection CD ROM drive DBS USER S MANUAL Chapter Getting Started Installing DBS Software from a CD Begin the initial DBS software installation by inserting the VCM CD into the CD ROM drive on your PC The DBS instal
38. rom the Internet Select Finish when Update Software is complete DBS USER S MANUAL Chapter Installing DBS Software Updates NOTE To install a new version of DBS software you must first uninstall any previous versions of DBS software on your personal computer Uninstalling the DBS Software Begin by selecting Start from the lower left hand corner of your screen Select Settings Control Panel and finally double click on Add Remove Programs Highlight Diagnostic Base Station then click on Change Remove Diagnostic Base Station Welcome Repair or remove the program Select Remove Welcome to the Diagnostic Base Station Setup Maintenance program This program lets you modify the current installation Click one of the options below Select Next Reinstall all program components installed by the previous setup a Remove all installed components InstallShield Cancel Figure 38 Diagnostic Base Station Repair Remove Screen 35 DBS USER S MANUAL Diagnostic Base Station InstallShield Wizard Figure 39 Diagnostic Base Station Remove Application Confirmation Screen select Yes to remove the Diagnostic Base Station software from your computer several screens will flash by before returning to the Add Remove Programs screen Diagnostic Base Station should no longer appear in the list The Diagnostic Base Station icon will also be removed from the desktop Installi
39. sting Continue Anyway Figure 61 Hardware Installation screen 54 DBS USER S MANUAL Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for Teradyne GNABOO 056 Click Finish to close the wizard Cancel Figure 62 Completing Hardware Wizard Select Finish DBS USER S MANUAL Configure the IP Address for USB Windows XP 1 Make sure your VCM is connected via USB e Internet My Documents and powered up Internet Explorer E mail fe My Recent Documents Outlook Express he Diagnostic Base Station 2 Select 9 MSN Explorer i Start windows Media Player Control Panel D Windows Movie Maker Tour Windows xP 4 Files and Settings Transfer ey Wizard Help and Support L Search All Programs gt 1 Run P Lag Off o Turn OFF Computer Figure 63 Windows XP Start Menu DBS USER S MANUAL E Control Panel File Edit View Favorites Tools Help Q Back 3 d po Search Folders E b Select Ji Control Panel Pick a category gt Switch bo Classic view z gt Network E Appearance and E Printers and gt Themes Other Hardware See Also nternet d Windows Update T MEE Connections e Help and Support Internet i User Accounts Connections Date Time Agg or Remove and Dare Regional Options Sounds 5 h een ai Accessibilty Devices paons
40. t yeffidows Update v Specify location CW IND OWS Browse lt Back gt Cancel Figure 46 Add New Hardware Wizard Browse for Location 47 1 Select Search for the best driver for your device 2 Click Next 1 Check Specify a Location 2 Click Browse DBS USER S MANUAL Browse for Folder Ei Select the folder that contains driver information INF file f eU e E trat CONLIN 1 ian ile OF 1 Highlight the c Program Files Ford E BH Ford Motor Company Diagnostic Base E Ford Motor Company Station vcm folder Eg Diagnostic Base Station 2 Select OK H a cancel Figure 47 Browse for Folder Add New Hardware Wizard Windows will search for new drivers in its driver database on your hard drive and in any of the following selected locations Click Next to start the search Floppy disk drives 1 The location you selected will be Microsoft Windows Update displayed CO ROM drive W Specify location C Program FilessFard Motor Company sDiagnosti 2 Select Next lt Back Cancel Figure 48 Add New Hardware Wizard Specify Location DBS USER S MANUAL Add New Hardware Wizard Windows has found an updated driver For this device and also same other drivers that should work with this device of the other drivers wiew iet lt Back n Cancel
41. tation Software that is necessary to load and transfer files to the VCM Local Area Network Light Emitting Diode New Generation Star Tester NGS Classic Product name for the VCM when combined with the Caddy and used with the NGS T Handle Off the shelf Personal Computer Registered Jack 45 commonly used to connect PCs with LANS especially Ethernet Connections Software Technical Information Support Hotline Universal Serial Bus Vehicle Communication Module Vehicle Identification Number at 1 DBS USER S MANUAL Introduction software It updates the VCM with the NGS software it needs to communicate with a vehicle when used with the NGS T handle This manual provides instructions for installing the DBS software on a PC and downloading NGS software to a VCM he Diagnostic Base Station PC DBS PC is a dealer provided loaded with DBS DBS Functions The primary functions of the Diagnostic Base Station software are to e Manage the download of NGS software to a VCM e Manage the download of NGS software from the Ford server to a PC e Check for new versions of DBS software via the Internet DBS software can be installed via the Internet or CD ROM DBS USER S MANUAL Internet DBS Software NGS Diagnostic SW DBS Software NGS Diagnostic SW y NGS Diagnostic SW Figure 1 Diagnostic Base Station PC and VCM Functions DBS Requirements In order for the DBS software to function be sure that all
42. time left 11 minutes 37 seconds ETT EC E Figure 10 Install Update NGS Software Apply Update Screen 15 Select Yes to continue A progress bar will be displayed while the NGS software is being downloaded to the VOM Do not disconnect your VCM until the operation is complete Doing so could permanently disable your VCM DBS USER S MANUAL Diagnostic Base Station Install Update NGS Software a oj ff File NGS Tools Window Help le x1 Install Update NGS Software This operation installs updates the NGS software on your YCM AJ Connect VCM Apply Update J Choose Software Version Writing the selected NGS software to your YCM p A Apply Update WARNING Do not disconnect your VCM until this operation is complete Doing so could permanently disable your VCM V24 0 20030907 _ Im L s Select Finish 3 when the update is done Progress Done DEAT DAERAH ARRAN SOON Soar aoa ane ae Finish Figure 11 Install Update NGS Software Apply Update Completion Screen Once the file has been downloaded successfully first disconnect the VCM Power Supply Unit then the VCM Caddy assembly from the DBS PC When using an Ethernet cable to connect the VCM to the DBS PC follow the directions in the Chapter 4 Configuring the DBS PC to Use Ethernet to restore the IP address Subnet mask and Installed gateways to the values you recorded earlier Select Obtain an IP address au
43. ting via USB The VCM must have NGS software version V24 1 or later on it before it can be connected to the DBS PC via USB Download 24 1 later to the VCM using Ethernet The VCM can be updated via USB the next time If connecting via USB There may be a Windows Ethernet network connection that is configured for VCM Ethernet communication Disable this Ethernet network connection or change its IP address and then see Appendix B to make sure that the DBS PC is configured for USB communication Make sure that you do not power up the VOM until you have selected Update NGS Software and you see the blue progress bar start to move Make sure that DBS is installed on drive C DBS may not function properly if installed on a drive other than C Check your VCM network and power cables to make sure they did not come loose during the VCM update attempt When updating multiple VCMs please make sure that you shut down and restart DBS in between each VCM update e If connecting via Ethernet Make sure that you have made the needed LAN adjustments detailed in the Update 38 DBS USER S MANUAL Error 5 occurred DBS can t communicate with the Internet to check for NGS updates Cannot start DBS application Can t change the Windows network connection IP address and subnet The DBS PC can t communicate with the LAN in the dealership Ethernet LAN Configuration for Windows 98 section or the Update Ethernet L
44. tomatically if that was the option being used on your computer Failure to restore the original IP address will result in the computer not being able to communicate with your network The VOM Caddy is now ready to be used with the NGS T handle 16 DBS USER S MANUAL Retrieving NGS Updates from the Internet Periodically a new NGS software file will be available for download over the Internet This section describes how to check for and download the latest NGS software file to the DBS PC File NGS Tools Window Help Check Internet For Latest NGS Software Update With Latest NGS Software Weicome to the Diagnostic Base Station O x Select NGS NGS Check Internet For Latest NGS Software Check Internet For Latest NGS Software Update YCM With Latest NGS Software Figure 12 Select Check Internet For Latest NGS Software Diagnostic Base Station Check Internet For Latest NGS Software E Bl x rie NGS Tools Window Help 181 sure your PC Check Internet For Latest NGS Software 4 IS connected to the This operation will check the internet for the latest NGS software update te r n et gt H Check Internet Check Internet Update Software This operation will check the internet for the latest NGS software update To check for an update please verify your Internet connection Progress Estimated time left 0 minutes 53 seconds RERE Nest F
45. trol Panel File Edit View Go Favorites Help Back Forward Up Cut Copy Paste M Undo Delete Properties Views Address Control Panel Add Remove Hardware Programs a dj Game InterBase Controllers Manager Control Panel Use the settings in Control Panel to personalize your computer Select an item to view its description Microsoft Home Technical Support Power Printers Management J My Computer 2 Figure 54 Control Panel Icons for Windows 98 Hetwork Configuration Identification Access Control T Date Time Internet Options Regional Settings The following network components are installed Proxim RangeLAM2 Driver API Prosim RangeLAN2 740 amp 4 gt Dial Up Adapter F 12 E Tm i Y TCP IP Teradyne GNAEDO USB Primary Network Logan ALII LS Add Remove Find Fast Display Keyboard Sounds 4 gt 3Com 3C920 Integrated Fast Ethernet Controlle Mail FREE System Clent for Microsoft Metworks File and Print Sharing Description ts the protocol you use to connect to the Internet and wide area networks OF Cancel Figure 55 Network Configuration for Windows 98 51 Fonts Modems 2 PC Card PCMCIA 1 Make sure your VCM is connected via USB and po
46. ur USB cable e Power up the VCM by connecting the VCM s power cable to the VCM After the VCM boots up you will see a window similar to the following p Found New Hardware 1 Found New Hardware Bin will appear momentarily i3 MAS s 1 02 PM Figure 58 Found New Hardware Message Found New Hardware Wizard Welcome to the Found New Hardware Wizard This wizard helps you install software for Teradyne 056 f If pour hardware came with an installation CD floppy disk insert it now 1 Select Install the software What da you want the wizard to do automatical Iv m 2 Select Next Click Next to continue Figure 59 Found New Hardware Wizard 53 DBS USER S MANUAL Found New Hardware Wizard Please wait while the wizard searches This screen will appear momentarily Figure 60 Found New Hardware Wizard Screen 2 Hardware Installation i The software you are installing for this hardware Teradyne GNABOO USB has not passed Windows Logo testing to verify its compatibility with Windows AP Tell me why this testing rs important Select Continuing your installation of this softwar may impair Continue Anyway or destabilize the correct operation of pot system either immediately or in the future Micy soft strongly recommends that you stop this installflion now and contact the hardware vendor for software that has passed Windows Logo te
47. wered up Select Start Settings Control Panel Double click on the Network icon select the Configuration tab Highlight TCP IP gt Teradyne GNA600 USB Select Properties DBS USER S MANUAL TCP IP Properties gt Bindings Advanced DNS Configuration Gateway WINS Configuration IP Address IP Ad ess An IF address can be automatically assigned to this computer IF your network does nat automatically assign addresses ask pour network administrator for an address and then type it in the space below e Cancel Figure 56 TCP IP Properties Screen for Windows 98 with IP address needed for USB System Settings Change e Figure 57 System Settings Change Restart Computer Screen Select the IP Address tab Select Specify an IP Address Set IPAddress 192 168 1 1 Subnet Mask 255 255 255 0 Select OK Select Yes The DBS PC is now set up to communicate with your VCM using USB You do not need to perform this step again unless you uninstall and reinstall DBS To update your VCM using USB follow the steps in Chapter 2 but use the USB cable instead of the network Ethernet cable and DO NOT configure your DBS PC for Ethernet communication You may continue to update your VCM using your network Ethernet cable if you prefer 52 DBS USER S MANUAL Install USB Drivers for Windows XP e Close the DBS application e Connect your VCM to your PC using yo
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