Amadeus Activities & Entertainment
Contents
1. 6005 Z rich renner 41 TRAVELER PETERMR FAX 41 EML lsonnenschein urdaub ch SERVICE FROM TO DEPART ARRIVE KLM ROYAL DUTCH AIRLI KL 1926 MON 10N0 GENEVA CH AMSTERDAM NL 0925 1115 GENEVA INTL SCHIPHOL NON STOP TERMINAL M DURATION 1 50 RESERVATION CONFIRMED I BUSINESS ON BOARD MEAL EQUIPMENT BOEING 737 400 SEAT 024 NO SMOKING CONFIRMED TRAVELER PETERMR AMSTERDAM ATRPORT TRANSFERS EASY ONLINE BOOKING SIGHTSEEING TOURS amp THEATRE TICKETS SAVE TIME amp MONEY SECURE YOUR RESERVATIONS NOW 3 5 2 Lowest Price Guarantee By clicking on this icon the user will be directed to our Lowest price Guarantee form which explains the terms of the guarantee and also allows the user to submit a claim Unaira s full terms and conditions are also available on this page LOWEST PRICE GUARANTEE 3 6 Booking Process 3 6 1 Shopping Cart Once a product has been selected proceed to the Price and Availability section by clicking on Booking amp options or Book Now Here you will need to select an available date from the drop down menu 1 and then select the amount of tickets you wish to purchase in the mentioned categories or reductions 2 Afterwards click on Add to Cart 3 Sales amp Marketing 21 January 2008 aMa DEUS Page N 18 Your technology partner User Manual A amp E Introduction Schedule Details What s Included Booking amp options2. 9 AMADEUS Your technology partner User Manual A amp E By clicking on the city name in our example London England you will be navigated back to the overall offer list 3 2 Demand of offers and information To do a search for specific products or events please use the function Keyword Search Keyword Search Enter Keyword This city all Cities Enter a keyword in English and click on Search Click on Read More or the product title for the product full description The information on a product is available in English only DJ Add to wish list When Daily From Explore the very best of Fr 134 28 London on a fullday guided tour You ll take a scenic Net rate drive through the West End and City go for a cruise on Fr 123 54 the River Tham Your agency iC Read Mores earns Fr 10 74 fa BOOKNOW Sales amp Marketing 21 January 2008 aMaDEUS Page N 10 Your technology partner User Manual A amp E My Destination Travel Dates Currency Language Londo n E Ng a nd change Tue 25 Nov Sat 29 Nov change Fr CHF change English change E Tours amp Activities Attractions Museums 19 London gt Tours amp Activites gt Day Trips Excursions gt London in One Day Sightse City Passes 3 Creative Activities 3 London in One Day Sightseeing Tour Day Trips Excursions 24 Outdoor Activities 1 Sightseeing Tours 42 D 4 From Fr 13
3. Reports Under Site Tools you can e print the current page o emaila guide to a customer r have a look at the Frequently Asked Questions FAQ e build a link to the Activities amp Entertainment Platform via your own company website e accessa currency converter e access to reports detailing 3 4 1 Print this Page The simple functionality Print this Page enables the user to print the current page being viewed 3 4 2 E Mail a Link to this Guide If you wish to send your customer a link to the Activities amp Entertainment platform simply click on the link E Mail a Link to this Guide and enter the customers e mail address The customer will receive Sales amp Marketing 21 January 2008 AMdaDEUS Page N 14 Your technology partner User Manual A amp E an e mail link to the city page you have suggested This allows the customer to further read the product offerings and city guides at their own convenience The customer can then purchase the product at home via its own PC and you will still earn commission on the sale Bookings done through customers can also be sawn on your reporting tool please see under chapter 3 4 6 Email Current Guide Send this premium destination guide to your traveler You will be commissioned on any purchases your traveler makes using the guide Who wil receive this Guide Recipient s Name Recipient s Email Address Personalized Message Yo
4. Charles Darwin was a Fellow of London zoo and visited regularly Now you can Follow in his Footsteps with skip the line entry to London zoo Even better by purchasing your ticket ahead of time you ll jump the queue Don t waste time waiting in lines on vacation 7 Please Select a Date Show Hide Net Rates Adult Price 16 Fr 29 57 each Met rate Fr 26 68 Your agency earns Fr 0 69 Child Price 3 15 Fr 23 84 each p Met rate Fr 23 12 Your agency earns Fr 0 72 gt r 3 adatocare You will then be presented with the Your Shopping Cart page where you can either select to Continue Shopping 1 where you ll be returned to the City Homepage or Proceed to Checkout 2 where billing details will be finalized Your Shopping Cart You have 1 ttem s in your shopping cart Total Price Fr 26 69 Swiss Francs 7 Continue Shopping Adult 1 Fead description 7 Continue Shopping Cart Total Fr 28 68 2 Cc Change dates amp hooking details Remove s Total Price Fr 28 68 Cart Total Fr 28 68 2 If you decided to Continue Shopping but realise that there is nothing else to add you can end your transaction by clicking on Go to Checkout Sales amp Marketing 21 January 2008 Page N 19 AMADEUS Your technology partner User Manual A amp E EJ Shopping Cart view Cart Total 1 itemfs Fr 28 68 Skip the Line London zoo Ticket
5. and the neo Gothic m ae i Houses of Parliament Whitehall Downing Street and Trafalgar Square watched over by Nelson s Column Proceed to the Price and Availability section by clicking on Booking amp options or Book Now On this mask you need to select an available date from the drop down menu and then select the amount of tickets you wish to purchase Special reductions if available could be chosen here as well please see 3 6 1 Please Select a Date Adult Price 17 Fr 134 28 each 4 Netrate Fr 123 54 Your agency earns Fr 10 74 Child Price 3 16 Fr 114 82 each 0 Netrate Fr 105 63 Your agency earns Fr 9 19 Add to Cart 3 2 1 Wish list If the customer is not sure which product to choose you can send him a Wish list by E Mail in which the different possibilities are put together The customer receives the E Mail with the different links directly to the products on a specific site from Amadeus Activities amp Entertainment for end customers see also 3 5 1 Sales amp Marketing 21 January 2008 aMaDEUS Page N 11 Your technology partner User Manual A amp E This allows the customer to have a look at the offers in Amadeus Activities amp Entertainment at home and to finally do the booking on his own For this booking you will receive a pro rata commission which is about 3 Just click for the selected products on Add to Wish List Attractions Museums Top P
6. e E ses 16 3 5 B2 CN e e E E aces cs zatecenen denne ncaseneeas 17 3 9 1 CMT amp Itinerary e mail Link IEP cccccseceseeeeseeeeeeeeeseeeseeeeseeesaeeees 17 3 5 2 Lowest Price GUArANTEE cccccceeccceceseeeeeceeeeseeeeeseeeeseueesseeesueesseeeess 18 3 6 BOOKING FIOCCO S saras tecaadectintatetalaatnamcacda sandsiansumdaasansdeleniatatetaaiaiuaniass 18 3 6 1 SKOPO Sc eee ene eee One eee ne Serene ee ek ence ee ener 18 3 6 2 Complete a DoOkiNg sas sae eee ee rises eee 20 37 FOV MMO ME ODINS aoirean E OEO EE 21 3 8 PN We VOUC T eenen e EE NE EE 23 3 9 PNR integration for IATA agencies ONy ccceeeeeeeeeeeeeeeeeeeeaeeeeeaeees 26 3 10 Modifications and Cancellations cccccccsececeeeeeceeeeeeeeeesseeeseeeesaeeeees 27 4 Activities amp Entertainment Support Your contact for questions cccceeeeeeeeeee ees 27 Sales amp Marketing ooa AMADEUS Your technology partner User Manual A amp E 1 Introduction Amadeus Activities amp Entertainment is an easy to use booking and information tool for you to provide extra products at destinations for your clients More than 400 destinations around the globe are already available Activities amp Entertainment is accessed via a smart tab within Amadeus Selling Platform Besides Event Tickets also Airport Transfers Access to Airport Lounges Tours and many more Activities are bookable through this new tool Amadeus Activities amp Entertainm
7. id Duration and a strong stomac Your agency I Two Days Read More earns Fr 3 89 gt Houses of Parliament gt Hyde Park Sales amp Marketing 21 January 2008 Page N 8 AMADEUS Your technology partner User Manual A amp E Behind the city name the total available offers are displayed see example for London 96 The chosen category in our example Tours amp Activities is highlighted in a different colour To define the travel dates of your customer simply enter start and end date of the journey in the field When are you travelling and confirm with OK WHEN ARE YOU TRAVELING Travel dates Mo Tu We Th Fr Sa l 5 6 7 5 li i 13 i4 15 718 19 20 aa 22 2 24 25 26 27 28 29 3 To narrow the product list down you have the possibility to click on the relevant Pick your Sat 29 November November 2008 Ea Tu We Th Fr Sa l 7 g l4 15 16 21 22 20 28 29 30 preference links on the left side multiple choices possible Preferences that are not possible will be displayed as inactive grey after the first selection After each selection you will have the relevant number of available offers mentioned behind the city Pick your preference Type Family Friendly m Water Transport Bus or Car i i _ Transfer Induded Other Meal s Incduded Duration Part Day Sales amp Marketing 21 January 2008 Page N
8. located Net rate j a sient esada Fr 21 49 Why book in advance vee Thames this Hop on Hop off i Yy pass is the perfect Your agency Do more stress less Active Read More earns Fr 1 87 Book now relax and Adv e enjoy Save time Art amp Culture SLEE EDE A CIETE Ps SL ePID ASRS DEAETE SESE SE Se AILERA TETEE TEEN LEA AEN OES SIT No standing in line City Attractions Museums Top Picks Aaa to wish list ee eee Countryside Skip the Line London Zoo Tickets Fy Falak vans coll oak E Family Friendly When Daily quickly Food amp Wine From Travel with confidence n Charles Darwin was a Fr 30 17 Ww Use our approved Romantic fellow of London Zoo and suppliers ef ity vi ited la JA N E Unique To This City so sot rakan Net rate Get unbeatable prices 7 Unusual il alls His ind tbe te Fr 29 26 With our Lowest Price Water London Zoo Even b Your agency Guarantee biji Read More earns Fr 0 91 Transport e icyde E Boat LEET 7 Bus or Car Sightseeing Tours Mid Price Active aaa to wish list a Jack The Ripper s Sinister London Walking Tour E Foot F Train When sun fri sat _ Airport Transportation in London 23 _ Transfer Induded Experience the sights the Fr 48 64 smells and the sounds of z Other London s darker side on a Net rate London Attractions Meal s Included walking tour of the city Fr 44 75 gt Buckingham Palace 3 Comfortable walking shoes a gt Gr
9. s into your browser ao nn message for further information Open voucher 1 Open voucher 2 http 4 Print vouchers a By clicking the voucher link s in the email we have just sent to test test com Please also check this email http viprelive dynamic viator comiv jsp 3307117 3542BALE 10160050 3579 namic viator comNv jsp 3307118 3683PJ1 10160052 3579 8 Open voucher 3 httpvitest unaira comivoucher php lang EN amp MJSMAACDSSAJSHZG In addition we recommend printing this page for your records NB this page is NOT your vouct Print this page Cart summary Total 3 item s successfully booked 25 Feb London Eye and Thames River Sightseeing Cruise 05 Mar Jungle Island Miami 26 Feb Sedan Transfer s between Miami International Airport a Total price paid 185 64 price for 2 persons 38 88 price for 2 persons 32 64 price for 1 vehicles 114 12 Traveler Contact Information Lead Traveler Mr Test Test Email Address test test com Day Phone 1234567 Name s to appear on voucher Mr Test Test Currency Language English change Book sightseeing airport transportation theater tickets and more before you leave GBP change Why book in advance Do more stress less Book now relax and enjoy Save time No standing in line Don t miss out Tickets can sell out quickly Travel with confidence Use our approved suppliers Get unbeatabl
10. 008 aMaDEUS Page N 27 Your technology partner
11. 4 28 When Daily Book sightseeing airport transportation theater tickets and more 0 Add to Wish List before you leave E Transfers amp Services Airport Lounge Passes 9 Airport Transportation 23 E Event Tickets Theater amp Show Tickets 11 How does it work Book Ahead From the widest range on the web Pay securely All major credit cards accepted Print vouchers Instantly or later via e mail link The splendidly dressed Beefeaters will tell you about the Tower of Enjoy your trip Londonandapos s history Redeem vouchers at your destination Introduction Schedule Details what s Included Conditions Explore the very best of London on a full day guided tour You ll take a scenic drive through the West End and City go for a cruise on the River Thames and visit the Tower of London View options and book m m a an S j E Description LOWEST PRICE i Explore the very best of London on a full day quided tour You ll take a scenic drive through the West End and City go for a cruise on the River Thames and visit the Tower of London GUARANTEE Activities x Your full day tour begins with a panoramic drive around Parliament Square to Westminster 1 A t i me t i n yine pntertte ae Abbey where many of England s kings queens statesmen poets and writers are buried Other famous London sights you ll see on your guided tour indude Big Ben
12. 6 AP MIA 305 499 6417 7 TK OK31J0L MIAIA091C gt In the Graphical Interface Tab AIR it appears as follows Window Config Script R Help PISICII RI a ZI IZI Slo lalal gt Main Auxiliary MCO Address Fare elements Services Remarks Security PNR ag Q0 SO 2US GT gt Agent GZSU EHD Responsible MIA1A091C 8 Queuing MIA1A091C Company 1A Record locator X2TQSS w Main Add Name Contact Frequent flyer Ticket arrangement Miscellaneous remarks Received from 1 FAJARDO JUSTO 2 FAJARDO ANNA AP MIA 305 499 6417 AMADEUS TRAINING SERVICES A TK OK 31JUL MIA1A091C w Itinerary S pa wd NYC Z1SEP EVENI 125 MINUTE CHICAGO ON BROADWAY NEW YORK ACTIVE O 2 TICKETS TOTAL 190 38USD REQUEST NUMBER 3271383 P1 2 US E 74968 MLA 3092F Uc 45a W G a MCO Billing mailing address dd Biling mailing address Fare elements Add Payment Original payment Validating carrier Commission Endorsement Fare discount Original issue Extra Queuing option Address verification Services Aco Seat Meal Assistance Extra Other services Remarks Add Accounting Confidential remark Invoice itinerary remark Miscellaneous remark Corporate remark Security Add Security A MISC segment will also be created if you did not have a PNR opened Remark If the PNR contains more than one passenger name you need to do a manual passenger allocation to the segment Sales amp Marketing 21 January 2008
13. Distribution amp Content Amadeus Activities amp Entertainment User Manual Version 1 1 AMADEUS Your technology partner User Manual A amp E Contents n aicela Ureia p E E T E T E T E E T T 3 2 Available Functions ccccceccecceeeceeeeeeeeeeeeeeeeeeeesueceeeeeuecsueesuecsuecsuecsueseueseeeteeeseeesaeees 4 3 Description of booking procedure ccccccseccsececseecceeeceuceceueceueeceueesseessaeessusenseeseeeens 4 3 1 Accessing Amadeus Activities amp Entertainment ccccceeeeeeeeeeeeeeeees 4 3 1 1 Accessing Amadeus Activities amp Entertainment while having a active PNR for IATA AQ encties ONIY csecsen a 5 3 1 2 Accessing Amadeus Activities amp Entertainment without a PNR opened 7 3 2 Demand of offers and information ccceccceecceeeceeeceeeseeeeeeeteeeseeesaeees 10 3 2 1 CAA E MG E E E EE E E E T EE E 11 3 3 Destination information ccccccccccecceecceeceeeeeeceeeceeeeeeceeeeeeseeeeeseeeseesees 13 3 4 SE TOONS eee E cisaencehdivenee tncinaeecehaeenceeies 14 3 4 1 PALS Wl o O O O O O 14 3 4 2 E Mail a Link to this Guide cccccccccecceceeeeceeeeeseeeeseeeeeseeeeseeeesseeesaeees 14 3 4 3 List of Frequently Asked QUESTIONS cccccceeeceeceeeeeeseeeeeceeeeesseeeeesanes 15 3 4 4 Yo r Custom INK DUIIAET sicsinceincoioduietatatausiatstnasinteintolaniaiaiateinwietacoiune 15 3 4 5 Corone y CONV CNG lcs cxnsotvesaantuacnnsotundenautie 15 3 4 6 RODO eea
14. Thames Hop on Hop off Pass 3 3 Destination information Destination information can be accessed from the top of the home page in the section marked Read more about There you will find comprehensive city information weather forecasts shopping recommendations restaurants and many more interesting tips My Destination Travel Dates Currency Lo ndo n E Ng la nd change Tue 25 Nov Sat 29 Nov change Fr CHF ch El Tours amp Activities Inside London Attractions Museums 19 Each period of England 5 past punctuated by City Passes 3 monarchs wars fires and other disasters has made cs aR ae fa an indelible imprint on the capital dty Yet even while Creative Activities 3 ee embracing its history London is a forward ooking Day Trips Excursions 24 Sm o uN mode Outdoor Activites 1 Sightseeing Tours 42 Transfers amp Services London City Guide Recommendations D Attractions amp Activities E Nightlife O Restaurants 2 Shopping Sales amp Marketing 21 January 2008 aMaDEUS Page N 13 Your technology partner User Manual A amp E Simply click on the different categories under Recommendations and you will be transmitted to the detailed site The current weather as well as a forecast will be illustrated below 3 4 Site Tools Site Tools W Print this Page Email a Link to this Guide Frequently Asked Questions Your Custom Link Builder Currency Converter Bach sc
15. aMaDEUS Page N 26 Your technology partner User Manual A amp E After completion of a booking a confirmation e mail will automatically be sent to the customer as well as to the travel agent if this option was selected within the order form If you do not receive the confirmation e mail please check your Spam or Junk Mail Folder It might be possible that the confirmation was blocked because of a Spam Filter 3 10 Modifications and Cancellations Modifications and cancellations cannot be made through the PNR or through Amadeus Activities amp Entertainment Bookings done through Amadeus Activities amp Entertainment are binding Please contact Unaira directly to make any modifications or to cancel bookings Conditions for the booking will be displayed on the voucher and can also be sawn under the product details Conditions section before booking If changes are permitted contact details will be given to call Unaira 4 Activities amp Entertainment Support Your contact for questions Amadeus Activities amp Entertainment offers a detailed Frequently Asked Questions FAQ list in the Site Tools Site Tools W Print this Page Email a Link to this Guide fy Your Custom Link Builder ee Currency Converter E Reports In the FAQ list you will find answers to the questions asked most of the time If you have any further questions please contact your local Amadeus help desk Sales amp Marketing 21 January 2
16. can be selected in the following fields please be aware that for the German version just the navigation appears in German product descriptions are only available in English Language English change m nglish b m EE Currency Fr CHF change US Dollar GB Pound Euro c Canadian Dollar CHF Swiss Frank WOK Norwegian Krone SEK Swedish Krona DKK Danish Krone 3 1 1 Accessing Amadeus Activities amp Entertainment while having a active PNR If you already have a PNR open the travel information destination and dates will automatically be absorbed from the PNR to Activities amp Entertainment and matching offers will be shown Activities amp Entertainment My Destination J Tours amp Activities Attractions Museums 20 City Passes 3 Creative Activities 6 Day Trips Excursions 36 Outdoor Activities 1 Sightseeing Tours 54 Transfers amp Services Airport Lounge Passes 9 Airport Transportation 23 E Event Tickets Theater amp Show Tickets 11 Keyword Search Enter Keyword this city All Cities Site Tools Print this Page fh Email a Link to this Guide Frequently Asked Questions fh Your Custom Link Builder E Currency Converter e Reports Sales amp Marketing 21 January 2008 Page N 5 London England ian Travel Dates Wed 5 Dec Sat 8 Dec change Inside London mode Read more about London Cur
17. ccessing Amadeus Activities amp Entertainment Otherwise you may get simultaneous changes and be unable to save the miscellaneous segment which is created from an Activities amp Entertainment booking Sales amp Marketing ooa AMADEUS Your technology partner User Manual A amp E 3 1 2 Accessing Amadeus Activities amp Entertainment without a PNR opened If you do not have an open PNR please enter the destination you are looking for city name or three letter code in the field Destination city names should be written in English You could also access your destination by clicking directly on one of the Top 20 Destinations Activities amp Entertainment Currency Language Fr CHF change English change What can you find here Get the most out of your trip risler Book sightseeing airport transfers ORREN theatre tickets and more before you leave Event Ticke sports even ts E Destination ore Transfers amp Services Airport 32N0 Top 20 Destinations New York Las Vegas Los Angeles Washington London Barcelona Frankfurt Hong Kong Paris Amsterdam Chicago Dubai gt Madrid Miami San Francisco Cancun Why book in advance mes Danii Bangkok Berlin Do more stress less Book now relax and enjoy Save time ___________ Browse by theme No standing in line Don t miss out Adventure Tickets can sell out Family Friendly quickly Travel with con
18. destination information and make event bookings from their home which also generates commission for the travel agency Of course the B2C Website has not exactly the same features as the B2B Tool accessible via Selling Platform i e not as many Site Tools end customer specific FAQs etc amadeus checkmytrip 1M your trip reservation Booking reservation number XYZ4BW e We recommend you make a note of the booking reservation number or print this page A traveller information Mrs XYZ view traveller details Mr XYZ Mr xyZ Your frequent traveller card s have been sent to the providers with your travel reservation gt e ticket numbers Only e ticket numbers are displayed when they are issued Paper ticket numbers are not included in the display HW Document HM Document _ E Document your flight selection Airline confirmation number s Swiss Sales amp Marketing 21 January 2008 Page N 17 Logout Destination Guides Airport Guides Subway Maps Currency World Clock Map Search World Dialling Codes ee rz a A Tours Tickets amp Transfers Sightseeing airport taxis theatre amp more Nice gt gt Le Grand Tour View Details Cannes Antibes amp Saint Paul View Details More in Nice AMADEUS Your technology partner User Manual A amp E DATE O68NO0VEMBEROS Reiseb ro Ab In Den Urblaub BOOKING REF AYZ4BW Bahnhofplatz 1
19. e prices With our Lowest Price Guarantee bf wy a Sales amp Marketing 21 January 2008 Page N 23 AMADEUS Your technology partner User Manual A amp E Click on the link s and the voucher s will be shown on the screen Window Config Help E S e tat altri er silt ri ialtT a l e eo e e B Pre Paid Youcher 0 x A Currency Language THIS IS YOUR VOUCHER GBP change English change It is essential that you print this voucher and present it upon commencement of your tour Valid photo ID is required for the lead passenger and must match the traveler s name as indicated on the voucher as well as the supplier s records First and last names are sufficient Q Book sightseeing airport transportation theater tickets and more before you leave Tour Name London Eye and Thames River Viator Code 3542BALE Sightseeing Cruise Viator Item Reference VIATOR10160050 Unaira item Reference 19471 6845 Departure Point Cruise departs from all the following piers at different times throughout the day e Westminster Pier beside Westminster Bridge e Waterloo Pier near London Eye e Tower Pier near Tower of London e Greenwich Pier near Cutty Sark is email Why book in advance Do more stress less Book now relax and The London Eye e January to May 10 00am 8 00pm every 30 minutes on the hour and half hour e June to September 10 00am 9 00pm every 30 minutes on the hou
20. ent also contains information about the destination like general tourist information top sights restaurant reviews nightlife hotspots events and weather forecasts A link to this information can also be e mailed directly to the customer Activities amp Entertainment allows you to optimize your customer service as well as to gain supplementary revenue The commission for these destination content bookings can be up to 8 T iN r Amadeus Activities amp Entertainment contains destination parn ay ats j y iN Ig WADA R er f rW e content from different providers worldwide and allows travel ue W iy Eiai lt gt S agencies to book directly through Selling Platform In addition eee EN is customers can access Activities amp Entertainment directly through a link on the itineraries you sent to them by e mail or through checkmytrip com This gives customers the possibility to choose and book destination content easily from home For bookings made via this channel your agency will also receive some commission Activities amp Entertainment is offered in partnership with Unaira which is the European daughter of 10Best a worldwide leading provider of destination services and Travel Guides Amadeus Activities amp Entertainment is active on Amadeus Selling Platform since the 4 quarter 2008 and accessible through a Smart Tab which symbolise a photo camera and a ticket With its graphical a
21. fidence Use our approved suppliers Get unbeatable prices With our Lowest Price Guarantee Activities amp Entertainment Saen i New Orleans Cajun Bayou Tour Fr 80 85 i London Eye Fr 30 17 i Las Vegas Tandem Skydiving Fr 247 56 i Whistler Scenic Adventure Tour Fr 134 86 Art amp Culture Historic Tennessee Sout Fr 69 66 MoMa The Museum of Modern Art Ticket Fr 24 88 Romantic Romantic Dinner Sunset Sail Kauai Fr 99 02 i Lake Washington Cruise from Kirkland Fr 31 71 Food amp Wine Napa Valley Wine Country Fr 118 19 Florence Cooking Course a Fr 109 16 Nature amp Outdoors i Bamboo Forest Hiking Trek Fr 114 46 Dolphin Cruise from The F Fr 24 82 After receiving the detailed product list you can improve your search by choosing a category on the left side Sales amp Marketing 21 January 2008 En NE AMADEUS Your technology partner User Manual A amp E Activities amp Entertainment My Destination London England han Language English change When are you traveling enter travel dates for better results Currency Fr CHF change Inside London Each period of England s past punctuated by monarchs wars fires and other disasters has made an indelible imprint on the capital city Yet even while embracing its history London is a forward looking ae Book sightseein
22. g airport transportation theater tickets and more before you leave Tours amp Activities Attractions Museums 19 City Passes 3 Creative Activities 4 Day Trips Excursions 24 Outdoor Activities 1 Sightseeing Tours 45 Read more about London gt E Transfers amp Services Airport Lounge Passes 9 Airport Transportation 23 E Event Tickets Theater amp Show Tickets 11 Sightseeing transfers and events in London Show Hide Net Rates After choosing a category you will see all available offers Activities amp Entertainment My Destination London England ihan When are you traveling Language enter travel dates for better results Currency Fr CHF change English change El Tours amp Activities Attractions Museums 19 City Passes 3 Creative Activities 4 Day Trips Excursions 24 London gt Tours amp Activities London 96 Outdoor Activities 1 aaa Book sightseeing Sightseeing Tours 45 Show Hide Net Rates si z ON Onnan aaa a airport transportation gt Sightseeing Tours Budget Top Picks to wish list E Transfers amp Services rm 9 eaii es River Thames Hop on Hop off Pass theater tickets and more Airport Transportation 23 When Daily before you leave From Event Tickets ae Fr 23 35 ar amp Show Tickets 11 Seeing the sights of London Theater amp Show Tickets 11 ani ak bine ania With four centrally
23. icks Skip the Line London Zoo Tickets When Daily Charles Darwin was a fellow of London oo and visited regularly Now you can follow in his footsteps with skip the line entry to London oo Even b o Read Mores QD Add to wish list From Fr 30 17 Net rate Fr 29 26 Your agency earns Fr 0 91 BOOK WOW On the message displayed you will see that the product has been taken over successfully to the Wish List CD Wish List This product has been added to your Wish List You now have 1 item s on your Wish List View your Wish List Close x Close the window to add further products or click on View your Wish List to either send the Wish List to your customers by email 1 or save it 2 or print it out 3 The function Bookmark is not working for the moment Your Wish List You have 1 item s on your Wish List 2 H Send by email w Bookmark H Save When Daily Seeing the sights of London has never been so easy With four centrally located piers along Sales amp Marketing 21 January 2008 Page N 12 Remove X gt From Fr 23 35 AMADEUS Your technology partner User Manual A amp E The function Read More will pass you to the product details Removee will cancel the product form the Wish List You are able to access the Wish List any time on the right side through the navigation column C wish List View Wish List River
24. ing this option will mean that the commission will be paid to the agency as part of Unaira s regular payment cycle Please see under FAQs section Net Rates Revenues and Commissions How do collect the commission have earned Please choose one of the following two payment options and enter the relevant Credit Card details Sales amp Marketing 21 January 2008 aMaDEUS Page N 21 Your technology partner User Manual A amp E Payment Options Please choose one of the following two payment options Agency Credit Card I would like to pay the Net Rate Fr 21 55 with my agency credit card and get instant commission You charge your customer Fr 23 43 and retain your Fr 1 87 in commission C Customer Credit Card I would like to pay the Retail Price Fr 23 43 with my customer s credit card and receve my Fr 1 87 commission payment later You selected Net Rate payment by Agency Credit Card TOTAL TO PAY Fr 21 56 See more information about these payment options at the bottom of this page Agency Payment Information We accept Card Types MasterCard VISA acne papp EEA loscoven eo aves 035 GER Mame on Card Reiseb ro Urlaub Secure payment l Your payment details are encrypted for transmission using Card Number 4556123456789000 a secure socket layer SSL to safeguard your personal data Expiration Date Jat 2009 ay Gobaday com D J Security Code 123 What is this globaleo
25. ion in London 23 London Attractions AMADEUS Your technology partner User Manual A amp E The most popular products will be shown on the first page as default Of course you are able to do your own selection by clicking on the different categories on the left side Tours amp Activities Transfers amp Services and Event Tickets By clicking on change in the field My Destination you can choose another destination My Destination Travel Dates Newark NJ United States inane Sat 8 Dec Sat 8 Dec CHANGE DESTINATION CLOSE E Tours amp Activi Attractions Museums Destination City Passes 6 Creative Activities 3 Day Trips Excursions __ PERT Your Other Destinations BAFA se m 3 Newark Miami Zurich Newark Sightseeing Tours 74 Anih E Transfers amp Se The travel dates from an open PNR as well as the earlier chosen destinations will be saved in the window CHANGE DESTINATION This allows you to easily change between the different searches during a session If you would like to hide the net price and the commission that your agency earns you simply click on the following button Show Hide Net Rates Sightseeing transfers and events In Newark Attractions Museums Budget EJ Add to wish list American Museum of Natural History Important advice for IATA agencies If you have just ended the PNR with ER end and redisplay you must Ignore and Redisplay IR before a
26. llect Now 1 2004 ASHES ae To be able to submit your order form you need to check the below box to agree with Unaira s Terms amp Conditions and then click the button Proceed By checking this box am confirming that have read and agree to the Terms amp Conditions You can review this booking on the next screen before tt is tinal After submitting your order form you will be presented with a Confirm Details page which will recap the details which were just submitted on the order form requesting you to confirm those details Should the details be incorrect the Back button can be clicked to make amendments to the booking or alternatively the Submit button can be selected to confirm and proceed with the booking Sales amp Marketing 21 January 2008 AMdaDEUS Page N 22 Your technology partner 3 8 Print the Voucher User Manual A amp E Please print the voucher s for your customers after every booking in Amadeus Activities amp Entertainment After your successful booking you will see following confirmation page on your screen Window Config Help Olwle tal ailersi r seit 7 lialoje e e e B Entertainment Activities f Success Don t forget to print your vouchers Your Unaira Order Number is 100760 Thank you for your order There are three easy ways to access your voucher page s for printing 1 By clicking on the voucher link s below By pasting the link
27. nd intuitive view Amadeus Activities amp Entertainment is an easy to use booking and information tool The use of Amadeus Activities amp Entertainment is free and no additional technical features are needed In the integrated reporting tool all sold items are shown For every bookable product commission can be viewed directly on the screen or can of course as well be hidden if the travel agent wants to show something to the customer on the screen Sales amp Marketing 21 January 2008 aMaDEUS Page N 3 Your technology partner User Manual A amp E 2 Available Functions Amadeus Activities amp Entertainment offers the following basic functions Product information Shopping basket Booking Payment option by agency credit card or customer credit card Voucher Print Send links to product sites Wish list Automatic adoption of booking information from and in a PNR for IATA agencies only 3 Description of booking procedure On the following sites detailed descriptions on how you can search and book offers on Amadeus Activities amp Entertainment are available 3 1 Accessing Amadeus Activities amp Entertainment a SELLING PLATFORM Fenster Konfig Amadeus Activities amp Entertainment is accessible within the Amadeus Selling Platform over the Smart Tab eo photo camera and ticket Sales amp Marketing Pa AMADEUS Your technology partner User Manual A amp E Language and currency
28. nited States Dollars Swiss Francs Rates as of Friday November 21st 2008 2 00 AM EST Convert this amount of this type 15 United States Dollars USD into this currency swiss Francs CHF 3 4 6 Reports With this link you are able to access detailed reports All information related to bookings is clearly arranged for the booking month you choose On the far right corner you can select the option More Details where you can pull up individual transactions and view customer details and product specific information There is also a stored copy of the customer s sales voucher which often hold all Sales amp Marketing 21 January 2008 aMaDEUS Page N 16 Your technology partner User Manual A amp E necessary post purchase product information i e Where the tour departs from Supplier Contact Details Confirmation requirements etc September 2008 Order ID Description Please note that the dates of all transactions are stored in EST GMT 0500 3 5 B2C Features Commission RecLoc Agent Channel yess amf 24 30 ooorma jea Pam z234 J sors 243 ooorma jea feam O 3 5 1 CMT amp Itinerary e mail Link IEP The end customer is able to access Amadeus Activities amp Entertainment through a link in Check My Commission Status Sep 23 08 6 27 AM Sep 23 08 11 59 AM Trip or in the e mail confirmation sent from the travel agency The end customer can thereafter continue to look for
29. r and half hour s e Octoberto December 10 00am 8 00pm every 30 minutes on the hour and half Save time enjoy hour No standing in line Don t miss out Thames River Cruise Cp Tickets can sell out quickly e Westminster to Tower Pier 10 00am 10 40am 11 20am 12 00 noon 12 45pm i with fid 1 30pm 2 15pm 3 00pm 3 45pm 4 30pm kg eee sit ence e Westminster to Greenwich Pier 10 00am 10 40am 11 20am 12 00 noon score PE 12 45pm 1 30pm 2 15pm 3 00pm 3 45pm 7 e Waterloo to Tower Pier 10 10am 10 50am 11 30am 12 10pm 12 55pm 1 40pm Get unbeatable prices 2 25pm 3 10pm 3 55pm 4 40pm With our Lowest Price e Waterloo to Greenwich Pier 10 10am 10 50am 11 30am 12 10pm 12 55pm Guarantee 1 40pm 2 25pm 3 10pm Tower to Westminster and Waterloo Piers 10 10am 10 50am 11 30am 12 15pm 1 00pm 1 45pm 2 20pm 3 05pm 3 50pm 4 35pm 6 20pm Tower to Greenwich Pier 10 40am 11 20am 12 00 noon 12 40pm 1 25pm 2 10pm 2 55pm 3 40pm x b Traveler Contact Information Lead Traveler Mr Test Test Email Address test test com Day Phone 1234567 Name s to appear on voucher Mr Test Test x Print the voucher s and hand it over to your customer The voucher is the only proof of payment recognized by the product providers and therefore should be treated like cash Please instruct your customer not to lose the voucher s Without it they will not be allowed entry or provided the product or se
30. r technology partner User Manual A amp E c Agency Billing Information Advice Your Agency Contact Information is mostly pre filled Please complete the missing mandatory fields marked with an asterisk Agency Billing Information First name Lily Company Reiseb ro Ab In Den Urlaub Last name Sonnenschein Street Address Bahnhofplatz 1 8 8 8 SUite Apt Po City Zurich Postal Codes B005 0000 Countr Switzerland Z rich State Region 3 7 Payment Options There are two options to pay for Amadeus Activities amp Entertainment orders booked in a travel agency which are explained below The billing flow is between the owner of the Credit Card and Unaira Payment by Agency Credit Card If you have an Agency Credit Card this option allows you to instantly pay Unaira the Net Rate for the order After completing the booking the customer should pay the stated Retail Price to the agency directly This way the agent immediately collects its commission the difference between the Retail Price and the Net Rate Please be aware that it depends on the Credit Card provider if an additional fee i e for foreign country is charged We recommend doing payments via Agency Credit Card Payment by Customer Credit Card Alternatively you can use the Customer s Credit Card to pay Unaira for the order This option is useful if the agent doesn t have an Agency Credit Card or if you want to avoid paying credit card fees Choos
31. rency Fr CHF change Each period of England s past punctuated by monarchs wars fires and other disasters has made an indelible imprint on the capital city Yet even while embracing its history London is a forward ooking Sightseeing transfers and events in London Sightseeing Tours Budget Top Picks River Thames Hop on Hop off Pass When Daily Seeing the sights of London has never been so easy With four centrally located piers along the River Thames this Hop on Hop off pass is the perfect Read More Attractions Museums Top Picks Skip the Line London Zoo Tickets When Daily Charles Darwin was a fellow of London Zoo and visited regularly Now you can follow in his footsteps with skip the line entry to London Zoo Even b Read More Show Hide Net Rates O Add to wish list From Fr 23 35 Net rate Fr 21 49 Your agency earns Fr 1 87 BOOK NOW Add to wish list From Fr 30 17 Net rate Fr 29 26 Your agency earns Fr 0 91 BOOK NOW Language English change Book sightseeing airport transportation theater tickets and more before you leave Why book in advance Do more stress less Book now relax and enjoy Save time No standing in line Don t miss out Cp Tickets can sell out quickly Travel with confidence wv Use our approved suppliers Get unbeatable prices With our Lowest Price Guarantee Airport Transportat
32. rvice Furthermore there might be some premises which need to be complied that the customer can obtain the service i e dress code for visits in religious sites Please note that each product booked has a separate voucher The information on the voucher is in English A confirmation e mail will also automatically be sent to the customer as well as to the travel agent if this option was selected within the order form Moreover there is a stored copy of the customer s sales voucher in the reports tool which often holds all necessary post purchase product information i e where the tour departs from Supplier Contact Details Confirmation requirements etc Out of the reporting tool you can do printouts of the voucher any time Sales amp Marketing 21 January 2008 aMaDEUS Page N 24 Your technology partner User Manual A amp E Sales amp Marketing 21 January 2008 aMaDEUS Page N 25 Your technology partner User Manual A amp E 3 9 PNR integration For all bookings made on Amadeus Activities amp Entertainment a Miscellaneous MISC segment is integrated in the PNR Window Config Scripty R Help 2 ad Rd e RP MIAIAO91C MIAIAOSIC G2 5U 2AUGOT 23032 A2TOSS MTAIA0391C 277562 31J0L07 1 FAJARDO JUSTO 2 FAJARDO ANNA 57 FT TSE Mio Pe HE AOSATOSSOA 115F 4 MIS 14 HE NYC 215EP EVENT 125 MINUTE CHICAGO ON BROADWAY NEW YORE ACTIVE 0 2 TICKETS TOTAL 190 3805D REQUES T NUMBER 3271353 P1 2 ae men TEE
33. s Go to checkout 3 6 2 Complete a booking After proceeding to checkout the order form will be presented requiring the agency information and customer contact details Fields marked with an asterisk are mandatory a Lead Traveller Please add first the information of the Lead Traveller Customer Contact Information Lead Traveler Title ha Please Note The Lead Traveler must present a valid photo ID when l r redeeming the voucher First name Peter 3 We guarantee to only contact you with necessary Last name Traveler information about your trip for example to send your vouchers See our privacy policy for more details on how Email Address peter traveler hame ch we protect your privacy Confirm Email peter traveler hame ch Phone number 41 44 213 25 25 b Agency Contact Information Please complete your Email Address and phone number This information will only be used to notify you of product cancellations or modification If you would like to receive a copy of your customer s voucher per email please check the relevant box Agency Contact Information _ This information will only be used to notify you of Email Address Isonnenschein urlaub ch product cancellations or modifications confirm Email Isonnenschein urlaub ch Day Phone 41 44213 75 23 heck here to receive a copy of Your customer s confirmation email Sales amp Marketing 21 January 2008 AMdaDEUS Page N 20 You
34. ur Information Your Name Your Email Address Your Phone Number Send this Guide 3 4 3 List of Frequently Asked Questions The FAQ list is a helpful reference tool which will help answer many questions you as an agent or your customers may have regarding bookings reservations commission etc please see also chapter 4 3 4 4 Your Custom link builder This tool allows you to effortlessly build a link to the Amadeus Activities and Entertainment Platform via your own company s website This easy two step process provides you with a link which can then be included on flight confirmations or advertising material sent to your customers and again every time that a customer makes a purchase via the link you earn commission 3 4 5 Currency Converter Using this tool you are able to view the daily exchange rates for all currencies Sales amp Marketing 21 January 2008 aMaDEUS Page N 15 Your technology partner User Manual A amp E A new window will be opened where you can insert the amount 1 the given currency 2 and the currency you need to know 3 Convert this amount of this type 15 1 United States Dollars USD 2 into this currency owiss Francs CHF After clicking on Convert Currency you will find the converted amount at the top of the window If you click on Close Window you will return to the Activities amp Entertainment homepage 15 00 USD 18 6614 CHF U
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