CE800B
Contents
1. TP Wiring Diagram TP Pin Assignments PAIR 3 PAIR 2 PAIR1 PAIR4 PTT To 12345 67 8 W O O W G BI W Bl G W Br Br JACK POSITIONS z RR T568B AT amp T 258A Pin Assignment Pin Assignment 1 IN OUT B 5 VOUTR 2 V OUT B 6 VOUTG 3 N OUT G 7 IDO 4 N OUT R 8 DO 42 Clear Login Information If you are unable to perform an Administrator login because the Username and Password information has become corrupted or you have forgotten it for example you can clear the login information with the following procedure 1 2 4 di 6 Power off the CE8008 and remove its housing Short the jumper labeled J7 DONA Default Pisa Word Ta TSE Power on the switch The on screen display will show a message informing you that the password information has been cleared Power off the switch Remove the jumper cap from J7 Close the housing and start the CE8008 back up After you start back up you can use the default Username and Password see Overview page 20 to log in 43 CE800B User Manual About SPHD Connectors This product uses SPHD connectors for its KVM and or Console ports We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY EXCEED T2. The CE8008 USB KVM Extender with on board audio allows access to a computer system from a remote console USB keyboard and mouse monitor stereo speakers and microphone It is perfect for factory and construction sites or any type of installation where the console needs to be in a conveniently accessible location but you want the system equipment to reside in a safe place away from dust dirt and harsh environmental influences The CE8008 also is useful for control and security purposes Store the system unit in a secure area while at the same time you put the console in a location that offers convenient access Recognizing the increased importance of sound in the computing environment the on board audio feature of the latest CE800 allows audio stereo microphone and stereo speakers transmissions to be extended to the remote system along with the KVM data The CE8008 USB KVM Extender further improves on previous designs by using compact Cat Se cable the kind commonly used in Ethernet networks instead of bulkier more expensive standard cables Cat 5e cabling makes for a much neater more convenient more reliable data transfer connection Furthermore the CE8008 has built in USB ports that support USB Mass Storage compliant flash drives The addition of a Type B USB port on the local unit means that the flash drive facility is fully supported in both PC only and KVM switch installations Setup is as easy as can be si
3. gt Loading amp testing files gt Loading de testing files OK gt Searching for devices gt Preparing firmware upgrade gt Firmware version is not newer than device CESDOB LOCAL 000 gt Firmware version is not newer than device CESDOB REMOTE 001 gt Preparing firmware upgrade gt Upgrading device CE800B LOCAL 000 gt Upgrading device CE800B LOCAL 000 OK gt Upgrading device peat REMOTO Hae PAL Ups g dev coo 1 OK W90N740 Device F W Ver 12 118 Upgrade FW Ver 10071 MID 001 Bi E GreckEtmware Version Progress Help View Log EBOR Gengel Click Finish to close the Firmware Upgrade Utility After successfully upgrading the firmware the switches automatically exit Firmware Upgrade Mode Please power the unit off and on after you have exited Firmware Upgrade Mode Upgrade Failed If the Upgrade Succeeded screen does not appear then the upgrade failed to complete successfully You should repeat the upgrade procedure from the beginning 35 CE800B User Manual This Page Intentionally Left Blank 36 Appendix Safety Instructions General Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device To prevent damage to your installation it is important that all devices are properly grounded Do not place the device on any unstable surface cart stand table etc
4. page 26 When Hotkey Mode is active The Caps Lock and Scroll Lock LEDs flash in succession to indicate that HSM is in effect They stop flashing and revert to normal status when you exit HSM A Command Line appears on the monitor screen The command line prompt is the word Hotkey in yellow text on a blue background Hotkey information that you key in displays on the command line Ordinary keyboard and mouse functions are suspended only Hotkey compliant keystrokes and mouse clicks described in the sections that follow can be input At the conclusion of some hotkey operations you automatically exit hotkey mode With some operations you must exit manually To exit HSM manually press Esc or Spacebar 25 CE800B User Manual Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts with programs running on the computers To switch to the alternate HSM invocation set do the following 1 Invoke HSM see page 25 2 Press and release H The HSM invocation keys become the Ctrl key instead of Num Lock and the F12 key instead of minus Note This procedure is a toggle between the two methods To revert back to the original Num Lock Minus method invoke HSM then press and release the H key again Alternate OSD Activation Keys The OSD activation method can be changed from tapping the Scroll Lock key twice to tapping
5. Disables the Hotkey Command function If the hotkey combinations conflict with programs running on the computers you may want to disable hotkey operation by turning Hotkey Command Mode Off The default is On which allows hotkey operation of the switch Selects which combination activates Hotkey Setting Mode HSM Num Lock or Ctrl F12 The default is Num Lock See Hotkey Setting Mode page 25 for further details USER AUTHENTICATION If this setting is On users have to provide a Username and Password when they plug a flash drive into the USB port of the Remote unit The default is On 22 3 Operation Setting Function RESTORE DEFAULT VALUES Selecting Y Yes undoes all changes and returns the CE8008 s setup to the original factory default settings SET OPERATING SYSTEM This function specifies the operating platform of the computer attached to the CE800BL Choices are Win Mac Sun and SPC The default is Win SET KEYBOARD LANGUAGE Selects the keyboard layout used by the computer connected to the CE8008 Choices are Auto English French German and Japanese Auto automatically detects the keyboard layout set for the computer and sets the CE8008 accordingly The default is Auto SPC stands for Special Case For certain operating systems such as FSBD you may need to choose this option if you run into startup problems If this occurs
6. If the device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes To help protect your system from sudden transient increases and decreases in electrical po
7. M5 x 12 Phillips Type I cross recessed type screws 10 2 Hardware Setup Installation Grounding To prevent damage to your installation it is important that all devices are properly grounded 1 Use two grounding wires to ground both units by connecting one end of the wire to the grounding terminal and the other end of the wire to a suitable grounded object 2 Make sure that the computer that the CE800BL connects to and the monitor that the CE800BR connects to are properly grounded CONSOLE STP Cable Cat 5 or higher up to 250 m o o iD DI ol L 3 See the Grounding Information card that came with this package for proper grounding details 11 CE800B User Manual 4 For increased grounding protection use STP shielded twisted pair cable to connect the local and remote units There are two methods that can be used a In addition to the eight paired wires STP cable also contains a grounding wire Solder this wire to the RJ 45 connector as shown in the diagram below b The second method is to use the STP cable shielding for grounding In this case make sure that the shielding makes tight contact with the top inside of the RJ 45 connector as shown in the diagram below a In either case make sure that the sides of the RJ 45 connector
8. console to establish keyboard or mouse input takes control Following this if there is no input for five seconds the CE800B goes back to Auto Mode Link On The CE800er is connected to the CE800BL Off The CE800er is not connected to the CE800BL Compensation Flashing A picture compensation button has been pushed or and the CE800b is adjusting the gain Steady Gain adjustment has been completed and saved USB Mass Storage Both the CE800BL and the CE800sr have a built in USB port that complies with the USB Mass Storage specification and supports USB Mass Storage compliant flash drives allowing easy and convenient file transfer When you plug a USB Mass Storage complaint flash drive into either unit s USB port it shows up as a removable drive on the computer As a security measure to help prevent unauthorized file transfers if a flash drive is plugged into the USB port of the Remote unit the OSD login screen comes up see page 20 The operator must log in with a valid username and password before being able to continue 19 CE800B User Manual OSD Operation Overview The CE8008 USB KVM Extender provides a convenient menu driven On Screen Display OSD to handle its configuration parameters All procedures start from the OSD Main Screen To pop up the Main Screen 1 Tap the OSD Hotkey Scroll Lock twice Note Scroll Lock is the default OSD hotkey You can optionally change
9. distance The Picture Compensation switches adjust the picture quality of the remote console Depending on the distance from the console if it becomes necessary to adjust the video signal press the plus button to increase the video signal gain press the minus button to decrease the video signal gain LED Display The CE8008 Local and Remote Units have front panel LEDs to indicate their operating status as shown in the following tables CE8008L Local Unit LED Status Indication Local On Local Mode is in effect The Local console has keyboard and mouse input control Off Remote Mode is in effect The Remote console has keyboard and mouse input control Flashing Auto Mode is in effect The first console to establish keyboard or mouse input takes control Remote On Remote Mode is in effect The Remote console has keyboard and mouse input control Off Local Mode is in effect The Local console has keyboard and mouse input control Flashing Auto Mode is in effect The first console to establish keyboard or mouse input takes control 18 3 Operation CE800sr Remote Unit LED Status Indication Remote On Remote Mode is in effect The Remote console has keyboard and mouse input control Off Local Mode is in effect The Local console has keyboard and mouse input control Flashing Auto Mode is in effect Neither console has keyboard and mouse input control The first
10. make tight contact with the grounding contacts on the sides of the RJ 45 port as shown in the diagram below pse 2 Hardware Setup Setting Up Setting up the USB KVM Extender System is simply a matter of plugging in the cables Refer to the diagrams on the following pages as you perform the following steps the diagram numbers correspond to the numbers of the steps 1 Plug the cables from the local console devices mouse keyboard monitor microphone and speakers into their ports on the rear panel of the Local Unit CE800BL The connectors are color coded and marked with an icon to identify themselves Plug the KVM connectors on the custom KVM cable provided with this package into the KVM ports on the CE800gr s front panel Fora standard CE800s to PC installation progress to 3 If you are combining a KVM switch with your CES00 installation progress to 4 and refer to the diagram on page 16 For a standard CES005 to PC installation a Plug the connectors on the other end of the KVM cable into the appropriate ports on the computer system The connectors are color coded and marked with an icon to identify themselves b Next use the USB cable provided with the CE8008 package to connect the USB Type B port on the front of the CES00BL to a USB Type A port on the computer For a CE800B to KVM switch installation a Plug the connectors on the other end of the KVM cable into the appropriate po
11. the Cat Se cable then plug in the Remote unit s power adapter Press and hold the Local unit s Selection button then plug in the Local unit s power adapter Wait until both green front panel LEDs on the Local unit are flashing on and off then release the Selection button Make sure the orange LED on the front panel of the Remote unit is on indicating that Firmware Upgrade Mode is in effect Note If the LED is not on or it is blinking the unit is not ready to be upgraded You must repeat steps 6 and 7 32 5 The Firmware Upgrade Utility Starting the Upgrade To upgrade your firmware 1 Run the downloaded Firmware Upgrade Package file either by double clicking the file icon or by opening a command line and entering the full path to it The Firmware Upgrade Utility Welcome screen appears Note The screens shown in this section are for reference only The wording and layout of the actual screens put up by the Firmware Upgrade Utility may vary slightly from these examples 2 Read and Agree to the License Agreement enable the I Agree radio button Continues on next page 33 CE800B User Manual 3 Click Next to continue The Firmware Upgrade Utility main screen appears If Check Firmware Version is checked the utility compares the device s firmware level with the upgrade files If the RESERVED A ener Oer iron decile whether to continue or not If it is not checked
12. the Ctrl key twice Ctrl Ctrl To change the OSD activation method do the following 1 Invoke HSM see page 25 2 Press and release T Note 1 This procedure is a toggle between the two methods To revert back to the original Scroll Lock Scroll Lock method invoke HSM then press and release the T key again 2 For Mac systems we recommend using Ctrl Ctrl as the OSD activation keys since Scroll Lock is used to emulate F14 in PC to Mac keyboard emulation see Keyboard Emulation page 29 26 3 Operation Enable Disable Hotkeys In case a conflict occurs with programs running on the computer you may wish to disable the hotkey function To disable the hotkey function do the following 1 Invoke HSM see page 25 2 Press and release X Enter Note This procedure is a toggle between enabling disabling the hotkey function To revert back to the original enabled status invoke HSM then press and release the X and Enter keys again Keyboard Operating Platform The CE800B s default configuration is for a PC Compatible keyboard operating platform If you have a Mac or a Sun on your installation you can change the keyboard operating platform as follows 3 Invoke HSM see page 25 4 Press and release the appropriate Function key see table Key Operation F1 Sets the PC compatible keyboard operating platform for the port that currently has the KVM focus F
13. the hotkey to the Ctrl key see OSD HOTKEY page 22 and see Alternate OSD Activation Keys page 26 The login dialog box appears ENTER NAME AND PASSWORD 2 Keyina valid username and password then press Enter Note If this is the first time that the OSD is being run or if the password function has not been set simply press Enter The OSD Main Screen comes up in Administrator Mode In this mode you have Administrator privileges with access to all Administrator and User functions and can set up operations including password authorization for the future as you would like 20 3 Operation Administrator Main Screen After you log in to the OSD if you are the administrator a screen similar to the one below appears ESC EXIT A UP ENTER SELECT v DOWN ADMINISTRATOR _ __ _ SET USERNAME AND PASSWORD OSD HOTKEY HOTKEY COMMAND MODE ON HOTKEY USER AUTHENTICATION ON RESTORE DEFAULT VALUES SET OPERATING SYSTEM SET KEYBOARD LANGUAGE Note If you are an ordinary user see User Configuration page 24 OSD Navigation The following principles govern the way you navigate through the OSD To dismiss the menu and deactivate the OSD Click the X at the upper right corner of the OSD Window or press Esc To move up or down through the list one line at a time Click the Up and Down Triangle symbols A W or use
14. the utility performs the upgrade directly Click Next to begin IV Check Firmware Version Progress Help View Log The Utility inspects your installation All the devices capable of being upgraded by the package are listed in the Device List panel As you select a device in the list its description appears in the Device Description panel After you have made your device selection s Click Next to perform the upgrade If you enabled Check Firmware Version the Utility compares the device s firmware level with that of the upgrade files If it finds that the device s version is higher than the upgrade version it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel p he firmware Ver 1 2 118 is not newer than current firmware Ver 1 2 118 2 deves CEOE LOCAL 000 Continue the upgrade Yes No If you did not enable Check Firmware Version the Utility installs the upgrade files without checking whether or not they are a higher level As the Upgrade proceeds status messages appear in the Status Messages panel and the progress toward completion is shown on the Progress bar 34 5 The Firmware Upgrade Utility Upgrade Succeeded After the upgrade has completed a screen appears to inform you that the procedure was successful The Finnware upgrade was successful Click Finish to close the utility Device List Status Messages
15. 2 Sets the Mac keyboard operating platform for the port that currently has the KVM focus F3 Sets the Sun keyboard operating platform for the port that currently has the KVM focus Note 1 The brackets indicate the keys you should press Simply press the indicated keys do not type the brackets 2 After completing a setting you automatically exit HSM 27 CE800B User Manual USB Reset Sometimes the USB keyboard and mouse connection to the CE800B needs to be reset Instead of unplugging and replugging them a hotkey combination can perform the reset as follows 1 Invoke HSM see page 25 2 Press and release FS Hotkey Summary Table After invoking HSM see page 25 key in one of the following keys to perform the corresponding function Key Function H Toggles between the default Num Lock and alternate Ctrl F12 Hotkey invocation keys T Toggles between the default Scroll Lock Scroll Lock and alternate Ctrl Ctrl OSD invocation keys X Enter Toggles between Enabling Disabling the hotkey function F1 Sets the PC compatible keyboard operating platform for the port that currently has the KVM focus F2 Sets the Mac compatible keyboard operating platform for the port that currently has the KVM focus F3 Sets the Sun keyboard operating platform for the port that currently has the KVM focus F5 Resets the USB keyboard and mou
16. A 1 Green Compensation N A 1 Orange Power Consumption DC 5 0 V 6 0 W Video 1920 x 1200 60 Hz 30 m 1600 x 1200 60 Hz 150 m 1024 x 768 60 Hz 250 m Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 80 RH Physical Housing Metal Properties z Weight 0 50 kg 0 49 kg Dimensions L x W x H 20 00 x 8 00 x 2 50 cm 41 CE800B User Manual Troubleshooting Operation problems can be due to a variety of causes The first step in solving them is to make sure that all cables are securely attached and seated completely in their ports In addition updating the product s firmware may solve problems that have been discovered and resolved since the prior version was released If your product is not running the latest firmware version we strongly recommend that you upgrade See The Firmware Upgrade Utility page 31 for upgrade details Problem Action No video Make sure that all cables are securely plugged into their ports Poor video quality The video quality can be improved by reducing the refresh rate Touchscreen does not work To include a touchscreen in your CE800B installation you must purchase an additional USB extender Keyboard hotkeys do not work Check that the USB cable that connects to the KVM when combining a KVM switch is connected to the Type A keyboard port and switch in the installation not the mouse port
17. ATEN USB KVM Extender CE8008 User Manual www aten com CE800B User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment CE Warning This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Suggestion Shielded twis
18. HE PRICE PAID FOR THE PRODUCT FROM DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION The direct vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or update For further inquiries please contact your direct vendor 44
19. Storage page 19 2 Hardware Setup Standard Installation CE800B to PC CE800s rear do SEO Cat 5e Cable up to 250 m z gt MEN te sel BE e Custom KVM cable E oE D 000 E CE800sr rear 55 C ag C gt az fl CE800sr front o O o o 15 CE800B User Manual Advanced Installation CE800B to KVM Switch CE800BL front gt gt USB Cable 0 a T USB KVM Switch rear Be ooloo oo ACD dao la do EP Chapter 3 Operation Basic Operation Operating Modes The CES008 USB KVM Extender utilizes three operating modes Auto Local and Remote as described in the table below Mode Description Local Only the local console has complete access Although operators at both consoles can see the display only the local console operator has keyboard and mouse access and control Remote Only the remote console has complete access Although operators at both consoles can see the display only the remote console operator has keyboard and mouse access and control Auto Both consoles have access but neither has complete input control The first
20. The Local Unit has two LEDs to indicate the operating status of the Local and Remote units see LED Display page 18 for details CE800B User Manual CE800sr Remote Unit Front View No Component Description 1 USB Peripheral Port External USB Mass Storage compliant flash drives plug into this port 2 Picture These switches adjust the picture quality of the remote Compensation console See Picture Compensation page 18 for details Switches 3 Picture Flashes to indicate that picture quality has been Compensation LED adjusted See Picture Compensation page 18 for details 4 Operating Mode Pressing this pushbutton toggles the operating mode Selection between Auto and Remote See Mode Selection Pushbutton page 17 for details 5 Remote LED The Remote LED indicates the operating status of the Remote unit See CE800BR Remote Unit page 19 for details 6 Link LED Lights to indicate that the CE800BR is connected to the CE800BL 1 Introduction CE8005L CE800 r Rear View REMOTE 1 0 4 5 6 Side View 7 No Component Description 1 Power Jack The cable from the DC Power Adapter plugs into this jack 2 Keyboard and The console USB keyboards and mice plug into these ports Mouse Ports The ports are color coded and marked with an icon to identify themselves 3 Link Port The Cat 5e cab
21. boards cece Here ea 29 Sun Keyboard teens 30 5 The Firmware Upgrade Utility Before YOu Begin cc ego ee Pee EL 31 Starting the Upgrade o oooocococccccr ee 33 Upgrade Succeeded eee ene 35 Upgrade Falled csc irrita an ee a es 35 Appendix Safety Instructions LL 37 General a Be ee 37 Rack Mounting oso ati 23H a a ra Eee 39 Technical Support 40 International africa ea irn 40 North America 0 2 0 0 0 Henne nennen anne 40 Specifications caprino Se ane hee eee Tee Ao ates 41 Troubleshooting LL 42 TP Wiring Diagram TP Pin Assignments eee 42 Clear Login Information o 43 About SPHD Connectors 44 Limited Warranty 44 vi CE800B User Manual About this Manual This User Manual is provided to help you get the most from your CE800B system It covers all aspects of installation configuration and operation An overview of the information found in the manual is provided below Chapter 1 Introduction introduces you to the CE8008 USB KVM Extender system Its purpose features and benefits are presented and its front and back panel components are described Chapter 2 Hardware Setup describes how to set up your installation Chapter 3 Operation explains the fundamental concepts involved in operating the CE8008 provides a complete description of the CE800B s OSD On Screen Display and how to work with it and details all of the concepts and procedures involved
22. console to create keyboard or mouse input takes control Following this if there is no input for five seconds the CE800B goes back to Auto Mode Mode Selection The Operating Mode Selection Switch located on each unit s front panel controls the operating mode of the CE8008 USB KVM Extender system Pressing the switch toggles the operating mode as follows Switch Action Local CE800BL Selection Toggles between Auto and Local In Local Mode only the Switch local console has keyboard and mouse access and control of the computer or computers via KVM switch Remote CE800BR Toggles between Auto and Remote In Remote Mode Selection Switch only the remote console has keyboard and mouse access and control of the computer or computers via KVM switch When the system is in Local Mode the Remote unit s selection switch is inactive Pressing it has no effect the Remote operator cannot take over control The Remote selection switch only becomes active after the Local selection switch is pressed to put the system back into Auto Mode 17 CE800B User Manual Likewise if the system is in Remote Mode the Local unit s selection switch is inactive the Local operator cannot take over control The Local selection switch only becomes active after the Remote selection switch is pressed to put the system back into Auto Mode Picture Compensation The quality of the video display can deteriorate with
23. ho coi i co diede A 3 Computers icc cena ie oi prata 3 Gables o anne sea LI Pea a 3 Operating Systems 4 CE800BL Local Unit Front View 2 2 2222 on seen 5 CE800BR Remote Unit Front View 6 CE800BL CE800BR Rear View 7 Side View otti aid eta 7 2 Hardware Setup Before You Begin asare neie radeni yaa a eee eee 9 Rack Mounting Teeri ora ie RR A E ara 9 Installation ui o iii ie Ln 11 A aan edi Made 11 Setting Upu aria ana a ds eat 13 Standard Installation CE800B to PC_ 15 Advanced Installation CE800B to KVM Switch 16 3 Operation Basic Operation 2c i ie a Re ee a 17 Operating Modes 0 0 c cece eee ete eae 17 Mode Selection LL 17 Picture Compensation 0 000 cece ete 18 LED Display 2 2220 2 TE oe ea 18 USB Mass Storage 2 22 22 seen en ernennen een nen 19 OSD Operations oy cei 5 ne ae en een 20 CE800B User Manual Overview oil A pei 20 Administrator Main Screen 21 OSD Navigation LL 21 Administrator Configuration 22 User Configuration LL 24 Hotkey Setting Mode 0 0 cece cee ee 25 INVOKINQUASM u Gauci geod ae wae kha ode hae aL ee ee 25 Alternate HSM Invocation Keys 26 Alternate OSD Activation Keys 26 Enable Disable Hotkeys 0 00 e eee eee ee 27 Keyboard Operating Platform 27 USB Reset innana s a alata Maia 28 Hotkey Summary Table 28 4 Keyboard Emulation Mac Key
24. i North America Email Support support aten usa com Online Troubleshooting http www aten usa com support Technical Documentation Support Software Updates Telephone Support 1 888 999 ATEN ext 4988 When you contact us please have the following information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help 40 Specifications Function CE800BL CE800BR Computer Connections 1 N A Connectors Console Keyboard 1 x USB Type A Female White Video 1 x HDB 15 Female Blue Mouse 1 x USB Type A Female White Speaker 1 x Mini Stereo Jack Green Microphone 1 x Mini Stereo Jack Pink KVM Keyboard 1 x SPHD 15 Female N A Ports Video Yellow Mouse USB Port 1 x USB Type B Female 1 x USB Type A Female 1 x USB Type A Female Speaker 1 x Mini Stereo Jack Green N A Microphone 1 x Mini Stereo Jack Pink N A F W Upgrade 1 x 4 conductor 3 5 mm jack N A Power 1 x DC Jack Black Unit to Unit Link 1 x RJ 45 Pushbuttons Operating Mode 1 x Pushbutton Selection Picture Compensation N A 2 x Pushbutton LEDs Local 1 Green N A Remote 1 Green 1 Green Link N
25. in the Hotkey operation of your CE8008 installation Chapter 4 Keyboard Emulation provides tables that list the PC to Mac and PC to Sun keyboard emulation mappings Chapter 5 The Firmware Upgrade Utility explains how to use this utility to upgrade the CE800s s firmware with the latest available versions An Appendix provides specifications and other technical information regarding the CE800s vii CE800B User Manual Conventions This manual uses the following conventions Monospaced A Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates critical information Product Information For information about all ATEN products and how they can help you connect without limits visit ATEN on the Web or contact an ATEN Authorized Reseller Visit ATEN on the Web for a list of locations and telephone numbers International http www aten com North America http www aten usa com viii Chapter 1 Introduction Overview
26. le that connects the Remote and Local units plugs into this connector 4 Firmware The Firmware Upgrade Cable that transfers the firmware Upgrade Port Local Unit only upgrade data from the administrator s computer to the CE800BL plugs in here 5 Console The stereo microphone and stereo speakers plug into these Audio Jacks connectors The ports are color coded and marked with an icon to identify themselves 6 Video Port The console monitors plug into these ports 7 Grounding The grounding wire used to ground the unit attaches here Terminal CE800B User Manual This Page Intentionally Left Blank Chapter 2 Hardware Setup Before You Begin 1 Important safety information regarding the placement of this device is provided on page 37 Please review it before proceeding 2 Make sure that power to all the devices you will be connecting up have been turned off You must unplug the power cords of any computers that have the Keyboard Power On function Rack Mounting For convenience and flexibility the CE8008 can be mounted on a system rack To rack mount the unit do the following 1 Using the screws provided with the Mounting Kit screw the mounting bracket into the bottom of the unit as shown in the diagram below Philips hex head CE800B User Manual 2 Screw the bracket into any convenient location on the rack Note The rack screws are not provided We recommend that you use
27. m Mounting Kit User Instructions Rh Rh N Rh e Grounding Information Card Check to make sure that all the components are present and that nothing got damaged in shipping If you encounter a problem contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the CE800s since this manual was printed Please visit our website to download the most up to date version of the manual Copyright 2008 2014 ATEN International Co Ltd Manual Part No PAPE 0300 AT3G Manual Date 2014 10 22 ATEN and the ATEN logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the registered property of their respective owners CE800B User Manual Contents FCC Information LL ii ROHS 22d it dla Gout la iii ii SUA 1136452006 350 A la ei aretha ii User Information LL ili Online Registration LL iii Telephone Support ooccccccoc een een iii User Notice cne iii pce a ae ee Ae la iil Package Contents iv IGONTENTS serre Sei aes a eae Ne v About this Manual nananana anaana vii Conventions LL viii Product Information LL viii 1 Introduction OVEMIEW 5 5536 ie eee 1 Features irrita a ici ii in 2 System Requirements roent cece a a eee eee eee 3 Consoles tan ee dic
28. mply connect the computer system box and local console to the Local CE8008 Unit run the Cat 5e cable to the Remote CE800B Unit up to 250 meters away and plug the remote console into the Remote Unit Note 1 You can control numerous remote systems from a single console by combining the CE8008 with a KVM switch See Setting Up page 13 for details on combining a KVM switch in your CE8008 installation 2 If you want to include a touchscreen in your CE8008 installation you must purchase an additional USB extender CE800B User Manual Features Cat Se or higher cable connects the Local and Remote Units up to 250 m 825 ft apart Dual console operation control your system s from both the local and remote consoles Pushbutton selection of the active console Built in USB port on both units supports external USB Mass Storage compliant flash drives for easy file sharing Special security feature requires login when connecting an external USB flash drive on the remote unit Supports VGA SVGA and multisync monitors local monitor supports DDC DDC2 DDC2B High Resolution Video up to 1920 x 1200 60Hz 30 m 1600 x 1200 60Hz 150 m 1024 x 768 60Hz 250 m Built in 8KV 15KV ESD protection and 2KV surge protection Adjustable gain control automatically and manually adjusts signal strength to compensate for distance Supports stereo speakers and stereo microphone Supports Micr
29. ms Supported operating systems are shown in the table below OS Version Windows 2000 and higher Linux RedHat 7 1 and higher Mandrake 9 0 and higher SUSE 10 and higher UNIX FreeBSD 4 2 and higher IBM AIX 4 3 and higher Novell Netware 6 0 and higher Mac OS 9 0 and higher 1 Introduction CE8008L Local Unit Front View AUTO LOCAL o oO REMOTE LOCAL No Component Description KVM Port Section This section is made up of a microphone jack speaker jack and KVM keyboard video mouse data connectors The custom cable set that links the CE800BL to your local KVM console plugs in here Only KVM cables designed to work with this switch can be used USB Type B Port This port provides a CE800B installation with flash drive support Connect one end of the USB cable supplied with the CE800B package to this port and the other end to a USB Type A port on the local computer If you are using a KVM switch in your CE800B installation connect the other end of the cable to a USB Type A port on the KVM switch For further details see Setting Up page 13 Operating Mode Selection Pushbutton Pressing this switch toggles the operating mode between Auto and Local See Mode Selection page 17 for details USB Peripheral Port External USB Mass Storage compliant flash drives plug into this port Remote LED Local LED
30. ns Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair 38 Rack Mounting Before working on the rack make sure that the stabilizers are secured to the rack extended to the floor and that the full weight of the rack rests on the floor Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack Always load the rack from the bottom up and load the heaviest item in the rack first Make sure that the rack is level and stable before extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Ensure that proper airflow is provided to devices in the rack Do not step on or stand on any device when servicing other devices in a rack 39 CE800B User Manual Technical Support International For online technical support including troubleshooting documentation and software updates http support aten com For telephone support see Telephone Support page il
31. nsed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE This ATEN product is specifically designed and manufactured for the operation and management of computer mainframe and communications equipment used in network management centers As such it may not be completely appropriate for those environments and sites where special standards for performance and high reliability are required such as military equipment traffic management nuclear facilities security systems communications equipment medical facilities etc CE800B User Manual Package Contents The CE8008 USB KVM Extender package contains CE800gL USB KVM Extender Local Unit CE800BR USB KVM Extender Remote Unit Custom KVM Cable 1 8 m Power Adapters Firmware Upgrade Cable USB Cable 1 8
32. osoft Intellimouse and the scrolling wheel on most mice Upgradable firmware Built in ASIC for greater reliability and compatibility Supports Wide Screen formats The EDID data for a widescreen is sent from the local video output port For widescreen modes and displays connect the monitor to the local video output port or use an ATEN EDID emulator 1 Introduction System Requirements Consoles Two VGA SVGA or multisync monitors capable of the highest resolution that you will be using on any computer in the installation Two USB keyboards Two USB mice Stereo microphone and stereo speakers Optional Note If you connect aDDC type monitor to the Local Unit the monitor that connects to the Remote Unit must be able to support the highest video resolution that the DDC monitor can provide Computers The following equipment must be installed on each computer that is to be connected to the system A VGA SVGA or multisync card USB Host Controller and Type A USB Port Cables For optimum signal integrity and to simplify the layout we strongly recommend that you use the high quality Custom USB KVM Cable that is provided with this package Cat Se cable is the minimum required to connect the local and remote CE8008 units Cable of a lesser standard will result in degraded video signals For best performance we strongly recommend Cat Se cable CE800B User Manual Operating Syste
33. please contact technical support for further information 23 CE800B User Manual User Configuration The CE8008 USB KVM Extender supports up to four user accounts in addition to the administrator When users invoke the OSD they get an OSD Main screen allows them to modify some of the configuration settings made by the administrator The User OSD Main Screen looks similar to the one below ESC EXIT A UP ENTER SELECT v DOWN USER1 CHANGE PASSWORD HOTKEY COMMAND MODE ON HOTKEY SET OPERATING SYSTEM The configuration settings that users are allowed to make are explained in the table below Setting Function CHANGE PASSWORD Users can use this function to change the password that was assigned to them by the administrator HOTKEY COMMAND These settings are the same as the ones described MODE under Administrator Configuration page 22 HOTKEY SET OPERATING SYSTEM 24 3 Operation Hotkey Setting Mode In addition to the OSD the administrator and users can also use hotkey combinations to configure a number of the CE8008 USB KVM Extender s working environment parameters All Hotkey operations begin by invoking Hotkey Setting Mode HSM Invoking HSM To invoke HSM do the following 1 Hold down Num Lock 2 Press and release minus 3 Release Num Lock Note There is an alternative key combination to invoke HSM see Alternate HSM Invocation Keys
34. rl then press and release the activation key 30 Chapter 5 The Firmware Upgrade Utility The Windows based Firmware Upgrade Utility FWUpgrade exe provides a smooth automated process for upgrading the KVM switch s firmware The Utility comes as part of a Firmware Upgrade Package that is specific for each device New firmware upgrade packages are posted on our web site as new firmware revisions become available Check the web site regularly to find the latest packages and information relating to them http www aten com Before You Begin To prepare for the firmware upgrade do the following 1 Unplug the power adapters from both units and disconnect the KVM cable to the local computer from the CE800BL s front panel 2 Goto our Internet support site and choose the model name of your device CE800s to get a list of available Firmware Upgrade Packages 3 Choose the Firmware Upgrade Package you want to install usually the most recent and download it to your computer 4 Use the Firmware Upgrade Cable provided with this unit to connect a COM port on your computer to the CE800sBL s Firmware Upgrade Port LAS MN Wi 54 E fo a So CL COCO 31 CE800B User Manual SE Make sure both units are connected by
35. rts on the Console section of the KVM switch The connectors are color coded and marked with an icon to identify themselves b Next use the USB cable provided with the CE8008 package to connect the USB Type B port on the front of the CE800BL to the USB Type A keyboard port on the KVM switch Note To ensure that the CE800B s keyboard hotkey function is supported make sure that the USB cable is connected to the keyboard USB port on the KVM switch and not the mouse USB port Continues on next page CE800B User Manual Connect one end of a Cat Se twisted pair cable to the Link port on the CES800BL connect the other end of the Cat Se twisted pair cable into the Link port on the CES800BR Note Cat Se cable is not supplied with this package It requires a separate purchase The cable length can be up to 250 m 820 ft Plug the cables from the remote console devices mouse keyboard monitor microphone and speakers into their ports on the rear panel of the Remote Unit CE800pr Connect one of the power adapters provided with this package into an AC source connect the adapter s power cable to the Power Jack on the CE800BL Connect the other power adapter provided with this package into an AC source connect the adapter s power cable to the Power Jack on the CE800 R If you are using USB Mass Storage compliant flash drives plug them into the USB ports on the Local and Remote Unit s front panels See USB Mass
36. se Note The brackets indicate the keys you should press Simply press the indicated keys do not type the brackets 28 Mac Keyboard Chapter 4 Keyboard Emulation The PC compatible 101 104 key keyboard can emulate the functions of the Mac keyboard The emulation mappings are listed in the table below PC Keyboard Mac Keyboard Shift Shift Ctrl Ctrl EE Ctrl 1 g Ctrl 2 mq Ctrl 3 mq Ctrl 4 A Alt Alt Print Screen F13 Scroll Lock F14 E Enter Return Backspace Delete Insert Help Ctrl YA Ma Note When using key combinations press and release the first key Ctrl then press and release the activation key 29 CE800B User Manual Sun Keyboard The PC compatible 101 104 key keyboard can emulate the functions of the Sun keyboard when the Control key Ctrl is used in conjunction with other keys The corresponding functions are shown in the table below PC Keyboard Sun Keyboard Ctrl T Stop Ctrl F2 Again Ctrl F3 Props Ctrl F4 Undo Ctrl F5 Front Ctrl F6 Copy Ctrl F7 Open Ctrl F8 Paste Ctrl F9 Find Ctrl F10 Cut Ctrl 1 m Ctrl 2 O mg Ctrl 3 O md Ctrl 4 C Ctrl H Help Ep Compose um Note When using key combinations press and release the first key Ct
37. ted pair STP cables must be used with the unit to ensure compliance with FCC amp CE standards RoHS This product is RoHS compliant SJ T 11364 2006 The following contains information that relates to China EEGEMERTE BEER Mir 5 ZARE SRAM Essa 0 PLE EE O RRB SASMREZACM ARMA RN REN ST 11363 2006 E REER Te O RTHAMKHHDRRAR BRASA EMA FHM HIS BBY SIT 11363 20064 REER x RIVA A EMA DERE DRA PHS HSJ T 11363 2006H R EER CE CE800B User Manual User Information Online Registration Be sure to register your product at our online support center International http support aten com North America http www aten usa com product_registration Telephone Support For telephone support call this number International 886 2 8692 6959 China 86 10 5255 0110 Japan 81 3 5615 5811 Korea 82 2 467 6789 North America 1 888 999 ATEN ext 4988 United Kingdom 44 8 4481 58923 User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or lice
38. the Up and Down Arrow Keys To select a menu item click it or move the highlight bar to it with the arrow keys then press Enter If a submenu appears make your choice either by double clicking it or moving the highlight bar to it then pressing Enter An icon of a pointing finger indicates the currently selected choice 21 CE800B User Manual Administrator Configuration The configuration settings that the administrator is allowed to make are explained in the following table Setting Function SET USERNAME AND PASSWORD OSD HOTKEY This function is used to set Usernames and Passwords for the Administrator and Users 1 One Administrator and four User passwords can be set 2 After you select the Administrator field or one of the User fields a screen that allows you to key in your username and password appears The username and password may be up to 12 characters long and can consist of any combination of letters and numbers 3 For each individual key in the Username and Password then press Enter To modify or delete a previous Username and or Password use the backspace key to erase individual letters or numbers Selects which Hotkey activates the OSD function Scroll Lock Scroll Lock or Ctrl Ctrl Since the Ctrl key combination may conflict with programs running on the computers The default is the Scroll Lock combination HOTKEY COMMAND MODE HOTKEY Enables
39. wer use a surge suppressor line conditioner or un interruptible power supply UPS 37 CE800B User Manual Position system cables and power cables carefully Be sure that nothing rests on any cables When connecting or disconnecting power to hot pluggable power supplies observe the following guidelines Install the power supply before connecting the power cable to the power supply Unplug the power cable before removing the power supply Ifthe system has multiple sources of power disconnect power from the system by unplugging all power cables from the power supplies Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cordor plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructio
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