File - Scotia Homes
Contents
1. OPERATING INSTRUCTIONS FOR THE ELECTRICAL INSTALLATION The Consumer Control unit for your flat is located in a hall cupboard It contains a labelled main isolator RCDs and circuit breakers or trip switches The consumer control unit is a device that controls the electricity supply to your home splitting the incoming electric supply into vatious electrical circuits around your home The consumer control unit contains the Mains Switch RCBOs Residential Current circuit Breaker with Overload protection RCD s Residual Current Devices and MCBs Miniature Circuit Breakers The main switch is normally ON In order to isolate all supplies switch to OFF There are two RCDs in your consumer unit Each RCD protects a section of the consumer unit They are designed to trip when there is an electrical leakage to earth thereby giving protection to personnel An RCD would normally trip before an MCB These circuit breakers and RCDs are all designed to trip if there is a fault in a circuit or if a faulty appliance is switched on This helps to prevent serious accidents that may result in damage and injury Under fault conditions these will be in the tripped position IF AN ELECTRICAL CIRCUIT FAILS A circuit may trip OFF If this happens you should follow the procedure set out below 1 Check with the aid of a torch whether the RCD mid position or MCB fully down is in the OFF position 2 Switc2. The local authority will be aware of the new homes which are within yout development with a responsibility for payment of council tax falling upon the new owner yourself The authority will have made a banding valuation for your own property type and will issue payment instructions and schedules accordingly Should vou not receive confirmation of this from Aberdeen City Council or have any questions y l vq f please contact their Revenues and Benefits team at Corporate Governance Business Hub 16 Third Floor West Marischal College Broad Street Aberdeen AB10 1AB Email counciltax aberdeencity gov uk Website http www aberdeencity gov uk Fax 01224 346700 SCHEDULE OF TEST CERTIFICATES ALPHA INTEC GAS BOILER Installation and servicing instructions including service record are contained in your hand over pack SCHEDULE OF MATERIALS Item Description Supplied by Tel No Windows White uPVC inwards opening Sheerframe 7000 tilt and turn ot reversible style windows CMS Envito Systems 324 841398 Internal Doors Leafs Jeld Wen Arlington 6 panel smooth heavy weight FD30 fire rated where necessaty International Doors amp Windows 224 682229 Flat Entry Doorsets Jeld Wen Arlington FD30 fire rated door set International Doors amp Windows 224 682229 Skirting boards amp Facings MDF ogee 7 skirting boards and Ogee facings Fleming Buildbas
3. Appropriate facilities are required by Building Regulations for internal and or external drying facilities and these ate provided please see Ventilation and avoiding condensation Radiator mounted airers and other devices may lead to excessive internal moisture and any chips damage caused to the radiator itself may compromise the protective coating and potentially lead to cottosion failure which may not be covered by warranties Note regarding curtains Heavy curtains or lined curtains drawn over the windows are an effective way of reducing any heat loss through the windows during the autumn and winter months The sooner you draw the curtains in the evening the more heat you will save However please note that if there is a radiator located below the window and the curtains are too long and cover the radiator then much of the heat generated by the radiators will not find its way into the room and will instead be wasted out the window Curtains covering the thermostatic radiator valves will also interfere with the operation of the valves HEATING AND HOT WATER INSTALLATION Heating and hot water are provided bv an Alpha InTec 34C wall mounted high efficiencv condensing combination boiler with a gas saver flue gas heat recovery unit Please note that to obtain the maximum performance and efficiency benefits the gas savet flue must be switched on Turning off the gas savet flue will mean you lose efficiency benefits copy of
4. CARBON DIOXIDE MEMBRANE 26 SURFACE AND RAIN WATER DRAINAGE CONSIDERATIONS 26 METERS LOCAL AUTHORITY REFUSE AND RECYCLING COLLECTION COUNCIL TAX SCHEDULE OF TEST CERTIFICATES SCHEDULE OF MATERIALS NOTE The information contained in this document is for our standard flat types and may not cover specific variations requested by you GENERAL MAINTENANCE AND SAFETV You are responsible for the regular maintenance and repair of your flat internal finishes services fittings and fixtures the scheme manager will arrange maintenance and repair of external areas such as roof walls etc and also communal areas such as the stairwell and car parking all as described in the Deed of Conditions Please take the time to read over the following general comments regarding maintenance work which are applicable to any internal work you may undettake to your flat Regular maintenance work is required for all homes to keep them at their best in the years to come and to ensure that they continue to be a safe home environment We recommend that you employ competent tradesmen contractors to catry out the maintenance work however if you decide to carry out maintenance work on your home yourself then there follows a list of some of the basic rules to bear in mind Always plan the job thoroughly in advance Consider any tisks is there adequate ventilation Do you need any safety equipment Can the job be done another way to make i
5. particularly during the running in period we recommend that they are left fully or partially open to maximise the fresh air entering your home The following are general guidelines for your information To deal with condensation take these two steps 1 Produce less moisture Ordinary daily activities produce a lot of moisture very quickly Cooking To reduce the amount of moisture in the kitchen covet pans and do not leave kettles boiling open a window to allow excessive amounts of steam to be ventilated to the outside Washing clothes Put washing outdoors to dry if you can Alternatively please dry the washing in the bathroom which is designed to accommodate dtying clothes with the door closed the humidistat function of the extractor fan will remove the moist ait to the outside also if weather conditions permit if there is a window in your bathroom it can be opened to help ventilate the moist air to the outside If you have a tumble dryet ventilate it to the outside unless it is the self condensing type D LY kits are available for this Drying clothes on radiator mounted airers ot on airers in rooms other than the bathroom may lead to excessive internal moisture 2 Ventilate to remove moisture You can ventilate your home without making draughts Some ventilation is required to expel the moisture which is produced all the time mostly just by normal breathing of occupants Keep a small window ajar or
6. The service button on the door entry panels is to allow access for postmen and the like to your building duting a set time period typically 6 30am to 11 30am to make deliveries When the service button is pushed on the panel at the front door between the set times it will automatically open the door Power failure in the event of a power failure the front door will automatically unlock this is to ensure that access for the fire brigade ot other emergency services is maintained if the door entry system is not working due to a powet failure Elvox Art 6209 Handset The 6209 door entrv handset allows vou to communicate with visitors at the door entrv panel and to open the door When vour handset rings lift the receiver to initiate a conversation with whoever is calling To open the door press button A Buttons B to are used to operate auxiliary functions if connected Leaving the receiver off hook will not stop the handset from ringing and will open communication with the entrance panel and may allow internal conversations to be overheard I0mmoon 3 4 gt T gt RE L c gt Ow w X FLAT ENTRY DOORS Your flat has been fitted with a fire rated door set with a Briton overhead heavy duty door closer to ensure that the door is self closing Occupants should not disconnect or otherwise restrict the operation of the overhead d
7. To relense the tesi ictor tum tha dec p ata on the Finge a quarter tn arri c ockwise Important Note on Reversible Windows the reverse function of the reversible window when it is opened beyond the initial safety restricted position and is turned fully around as shown in steps 5 and 6 above 1s intended for cleaning the outside of the window and emergency escape purposes only Care should be taken when using the reversible function to clean the outside of the window you should never lean out of the window to push it open instead hold the top of the sash and pull down as shown above Note also that the windows should not be opened beyond the initial restrictor point or reversed for cleaning in adverse weather conditions high winds can cause the window to move unexpectedly resulting in damage to the window or injury to persons cleaning the window For tall windows a suitable pole extension should be used for cleaning the glass The window should never be left unattended when open in the fully reversed position For normal day to day ventilation purposes the reversible windows should be opened only as far as the initial restrictor allows fel gt Think Safety Act Safely A key is supplied to operate the lockable ground floor handles and care should be taken to prevent damage to the handle by trying to force it open when lock is engaged First floor window handles are non locking no removable key to c
8. be altered in any way Party Walls Flat to Stairwell All partitions Ground floors Walls between your flat and the stairwell These walls comprise a 215mm thick solid block work wall with a coat of sand cement render On the flat side a layer of 60mm thick polysiocyanurate PIR insulation is installed then a layer of 50mm thick sound absotbent insulation and 50mm thick metal framing and a layer of 15mm thick acoustic plasterboard taped and filled and decorated Safety Note all party walls are load bearing and are constructed to a fire resistant acoustic specification they must not be altered in any way 70mm thick metal framing forming partitions with 15mm thick acoustic plastetboard linings each side taped filled and decorated Mineral wool acoustic insulation is fitted in the partitions to bedroom bathroom and the like areas SAFETY NOTE some internal walls may be loadbearing Do not remove or alter load bearing partitions or make substantial alterations to them without getting professional advice Conctete floor slab on rigid insulation The ground floor also incorporates a catbon dioxide membrane located under the floor please refer to the Section Carbon Dioxide Membrane for more information Floors flat separating floors Separating floors between ground and first and first and second floor flats comprise from floor to ceiling below 22mm thick chipboard flooring on an acoustic
9. fire but not from smoke caused by burning toast or similar The CO detector monitors Carbon Monoxide levels and its alarm will activate if safe levels are exceeded You must read and fully familiarise yourself with the instructions for the smoke heat and CO detectors Copies of the instructions are contained in your hand over pack and are also available for downloading from the manufacturer s website the instructions contain vital information on the operation and maintenance of your detectors If the smoke detector activates you should check the property and if no reason for its activation is found it could be a nuisance alarm caused by cooking smoke teaching it or something similar If this occuts open a window to clear the smoke or dust and the alarm will cease and test maintain the detector as described in its instructions If the heat detector activates you should follow the advice contained in the heat detector instructions If the CO alarm activates please carry out the instructions contained in your carbon monoxide alarm instructions Depending on the type of CO alarm fitted these instructions typically include the following ventilate the area open windows and doors turn off all fuel appliances where possible evacuate the property get medical help for anyone suffering from the effects of CO poisoning ring your gas supplier or other supplier on their emergency number do not re enter the property until the alarm has stoppe
10. systems designed and installed around your block of flats collects any rainwater which falls onto your block and surrounding area and drains it away in a responsible manner It is common for the regulations to require that the rainwater falling on yout garden ground is attenuated within your plot boundary and encouraged to soak away into the surrounding ground rather than running off your plot into the local authority drainage system This practice minimises the risk of the local authority drainage systems becoming over loaded in periods of high rainfall therefore reducing the possibility of flooding Alterations to your garden landscaped ground Removal of garden areas and installation of for example impermeable patio areas or areas of other hard standing will reduce the area of ground available to soak up rainwater and could lead to flooding problems if adequate additional drainage is not installed at the same time Any alterations to the garden ground around your block should take this into account and reference should also be made to the Deed of Conditions Avoiding Blocked Drains The foul drainage system from your flat is designed to take used water from sinks showers baths and toilet waste The drainage is not designed to take inappropriate items such as wipes baby personal cleaning and the like sanitary items cotton wool cotton buds disposable nappies cooking fat or oil or grease and the like Scottish Water who maintain the d
11. the user manual installation amp service instructions inspection commissioning and service record logbooks for the system are enclosed with your handover pack An annual gas service of the boiler and inspection maintenance of the associated equipment in accordance with the above instructions is required to be carried out by GasSafe registered personnel Failure to carry this out will invalidate the manufacturer s and NHBC warranties Note for flats with boilers located in a internal cupboard flats which have the boilers hung on an internal partition will have a flue running from the boiler through the flat at high level to the outside typically the flue runs above an adjacent bedroom wardrobe Access hatches have been installed in the ceiling below the flue to allow access to the flue for future maintenance and inspection purposes During the annual service your heating engineer may require access to this flue through these hatches This note does not apply where boilers are hung on an external wall and the boiler flue goes straight through the wall to the outside GAS SYSTEM Never obsttuct gas boiler flue outlets or any ventilation if provided to the boiler Never tampet with the gas installation or equipment Any alterations to the gas supply pipework or wotk in construction with any gas appliance should only be carried out by GasSafe registered personnel You are responsible for the annual maintenance and servicing
12. vertically through your flat and they serve all flats above and below you as applicable to the location of your flat The soil stacks are hidden within plasterboard faced ducts and bulkheads and have access panels located at points where access may be required in the future if maintenance work is being cartied out Picture of a typical plastic access panel These access panels are recessed into the plasterboard and have a hinged fully removable door for easy and convenient access They can be painted ovet if required during any future re decoration work that you may catry out Please note that these access panels should not be removed or sealed up they are there to allow fast access to rodding or drainage access points access will be required if for example a blockage occurs in the soil pipe or during maintenance wotks FLOOR FINISHES Please note that any wooden flooring or other feature flooring such as tiles or adhered Karndean or similar flooring laid by you when you move into vour home will not be lifted and re laid as a result of any maintenance work which may require access under the floor If maintenance work is required to any part of a floor or to any under floor services we will require you to arrange the lifting and reinstatement of any feature flooring to allow us access Notes regarding concrete floors normally ground floors concrete floors in your home have been finished to the standard tolerances ob
13. Lighting the stairwell lighting includes emergency lighting with battery back ups fitted In the event of any loss of power these emergency lights will come on to allow the stairs to be used safely PIR sensors operate the stairwell lights under normal circumstances If you suspect that a fault has developed with the stairwell lighting please report it to the scheme manager Please note that the power sockets in the stairwell are for maintenance personnel use only The green emergency door release points located on the wall next to the front and back doors are for emergency use only they will operate the door entry system to release the lock on the door You should use the lever handle on the inside of the external stairwell doors for normal day today use COMMUNAL PARKING There is a communal car parking area located to the rear of your block of flats for your and your neighbours use it will also be used by a neighbouring block of flats The Scheme Manager will allocate one of these spaces to you Visitor spaces will also be available The Scheme Manager will be responsible for the maintenance and repair of the car parking areas MOCK CHIMNEYS Chimneys if installed on your block are lightweight GRP architectural features They have been independently tested in respect of wind load resistance hygrothermal test extremes of heat rain and freeze thaw cycles and water ingress and passed the strictest testing require
14. OMESERVE EMERGENCY COVER Your flat is covered under HomeServe s Home Emergency Assistance Cover for a period of 24 months from your legal date of entry This setvice provides emergency covet for your heating system in the event of a loss of central heating or hot water providing the equipment has been maintained and serviced in accordance with the manufacturer s instructions It also extends to blocked drains burst pipes within your flat and damaged window and door locks where there is a risk to secutity In an emetgencv situation for the avoidance of anv doubt this is as defined in the Cover Summary as provided to you direct by HomeServe where any of the above is affected you should contact HomeServe directly instead of Scotia At the time of writing the emergency contact number for HomeServe is 0800 247999 Where any problem in your flat is not classed as an emergency by HomeServe you should contact the Scotia customer care department during normal office hours Note that any problems in communal stairwell and external areas should be reported to the scheme managet RADIATOR SAFETY PRECAUTIONS Users should ensure that those who may come into close proximity to hot tadiators are aware of the risks of burns Users should take any necessary steps to minimise the risks of burns from hot radiators for example where there are very young children in the room Where applicable consideration should be given to placing g
15. a trickle ventilator open when someone is in the room You need much more ventilation in the kitchen and bathroom during cooking washing up bathing and drying clothes This means opening windows where fitted to assist in the ventilation of moisture to the outside and ensuring that the extractor fans are in full working order Close the bathroom door when in use for drying clothes This helps prevent the moisture teaching other rooms especially bedrooms which are often colder and more likely to get condensation COMMUNAL DIGITAL TELEVISION AND SATELLITE INSTALLATION television aerial socket has been provided within the Living Room area specific room may depend on flat type please refer to plans to which a communal digital aerial and satellite signal will be fed Your individual alterations may have requested additional points or a returned signal to additional points in other rooms Further information is provided in the Handover Pack TELEPHONE INSTALLATION The main telephone point is located in the Living Room area specific room may depend on apartment type please refer to plans it is compatible with any BT approved phone It is your responsibility to arrange connection to your chosen telephone service provider and arrange final connection of secondary socket witing to main point WINDOWS Your flat has white uPVC Sheerframe 7000 system Tilt Turn inwards opening windows or Rev
16. batten saddle system with 25mm acoustic insulation installed between the battens on 50mm minimum thickness sand cement screed on 200mm thick precast concrete floor slabs The ceiling under the precast concrete floor slabs comprises a metal framed suspended ceiling system to form a setvice void fixed to the underside of the concrete floor slabs and a layer of 12 5mm thick acoustic plasterboard taped filled and decorated Safety note all flat separating floors are load bearing and designed in accordance with the building regulations in respect of fire and acoustic requirements the separating floors must not be altered in any way Top floor Ceilings Horizontal Ceilings top floor flats only 12 5mm thick plasterboard fixed to the underside of the roof trusses with a 350mm thick layer of mineral wool insulation above Insulated ceiling access hatches are installed where access for maintenance may be required in the future Sloping Ceilings top floor flats only 12 5mm thick vapourcheck plasterboard fixed to underside of rafters with 150mm thick PIR insulation board fitted between the rafters Future alterations should you consider making any alterations to your home in the future such as altering the partition layout or forming a new opening through a wall you should check relevant Local Authority permissions and or use the services of a qualified architect before starting The ground floors external wall service v
17. d EXTERNAL FIXINGS Any external fixings should only be made with consideration to the Deed of Conditions COMMUNAL STAIRWELL Please note the following points with regards to communal stairwell areas 1 The stairwell is a fire escape route for you and your neighbouting flats Please do not leave anything in the stairwell which could cause an obstruction or hazard to anyone exiting the building in an emergency Keep the stairwell clean and tidy so that in any emergency it can be used safely The windows in the stairwell are non locking as they have to be easily opened in an emergency by the fire brigade for use in cleating smoke The windows should normally be kept closed The stairwell front and back doors are fitted with overhead door closers to ensure that the doors are self closing This is for your safety and security please do not disconnect or otherwise restrict the operation of these door closers or prop open the doors Please ensure stairwell external doors are securely closed after use The stairwell services cupboard on ground floor under the stair and stairwell service risers contain services such as pipework cables mains electricity distribution boards telephone apparatus and control panels for the door entry TV and electrical systems and the like Occupants of the flats should not attempt to open service riser access hatches or service cupboard doors the equipment contained within can be dangerous Stairwell
18. d if the alarm has been silenced by pressing the Test Hush button wait at least 5 minutes to allow the alarm to check that the CO has cleared Do not use the fuel burning appliance s again until they have been checked by an expert In the case of gas appliances this must be a Registered Gas Installer To reset ot to test the smoke heat and CO detectors follow the manufacturer s instructions as enclosed in your Handover Pack The back up batteries should be changed as recommended by the manufacturer and an intermittent beep normally indicates that the battery needs to be replaced The CO detector sensot module typically must be replaced after 5 years of operation refer to its instructions DOOR ENTRY SYSTEM Maintenance of door entry system the door entry system will be maintained by the scheme manager If a fault is found or suspected in the door entry system please report it to the scheme manager Operating instructions for the door entry handset When a visitor pushes your flat number on the door entry panel located on the wall beside beside the front and rear stairwell access doors your handset will ring To speak to the visitor lift the handset and this will connect you to the door entry panel If you wish to let them into the stairwell press the button marked with a key button as shown on the user guide below which will release the lock on the door Further instructions are contained within your hand over pack
19. densation Please note that this Low e coating has considerable advantages but you should be aware that there are some minor features due to the coating of the glass which you can see in some or all of the following ways e Asa tint in the glass s a haze when viewing through the glass at some angles and in some lighting conditions By the appearance of condensation on the outside of the glass under certain weather conditions which is positive proof that the glass is preventing heat loss from your home There may be minor blemishes visible arising from the coating process and the tint may also change between individual double glazed units if the units are made from different batches of glass These are not detrimental to the functioning of the unit and are not a defect Please note that if you are replacing any of your double glazed units in the future you should ensure that your glazier uses low emissivity glass in your windows Note regarding olass specifications In addition to the note regarding Low e coatings above you should also be awate that certain windows may have either laminated or toughened safety glass installed This safety glazing is installed to comply with the Building Regulations Any future replacement glazing units should be to the same specifications as originally fitted Any competent glazier will be able to identify the glazing specification used and you should ensure that lower specifications are not used
20. e 224 258200 Ironmongetv fot internal doots Kitchen Units Worktops and appliances Heritage Windsor Chrome Laings Directline Range with Duropal Worktops George Boyd James Laing amp Son Ltd Inverurie Aberdeenshire 1224 685541 467 620311 Kitchen sink Leisure 1 5 bowl stainless steel sink William Wilson 224 335328 Sanitary ware Ideal Standard Alto 55cm basin and semi pedestal to bathroom Ideal Standard Ventuno 1700 x 700 bath Ideal standard alto WC pan close coupled with Alto cistern and Alto seat and cover William Wilson 224 335328 Bristan Ruby monobloc deck sink mixer kitchen Bristan Prism basin mixer and Bristan Prism mono bath filler William Wilson 01224 335328 Central Heating Hot Water System Alpha Intec 34C and associated components Northern Heating 01224 663322 Radiatots Myson Premier HE Northern Heating 01224 663322 Radiatot Valves Danfoss RASC2 10mm or 15mm Northern Heating 01224 663322 Switches amp Sockets Mode Range Holland House 01224 638129 Extract Fans Greenwood Airvac Unity CV2GIP Dmev mechanical extract fans Holland House 01224 638129 CO2 Barrier under ground floor Visqueen CO2 carbon dioxide membrane and associated components including damp proof course and top hat units Keyline Builders Merchants Dundee 01382 448600 Paint to Walls Glidden Contract Matt Em
21. e tee piece has been removed Note this is not applicable where a standing waste pipe has been provided Please also ensure that the water supplies and wastes are secutely connected to the pipewotk Please also note that where Scotia have not installed a washing machine but have left a space for one with a cold water supply adjacent to it then the home owner is responsible for removal of the cap that has been fitted to the cold water washing machine valve please ensure you remove this cap before making the water connection to your washing machine Please also ensure that the appliance water supply and waste pipe is securely connected to the house pipework before turning the appliance on EXTRACTOR FANS dMEV SYSTEM Greenwood Airvac Unity CV2GIP mechanical extract fans have been fitted in your flat These are continuously running single point MEV decentralised Mechanical Extract Ventilation fans with GIP Guaranteed Installed Performance The fans run continuously at a low extremely quiet speed and are automatically boosted to a higher speed when required the fans boost automatically using their humidity sensor It is essential that the fans remain in operation at all times unless switched off for maintenance to maintain good air quality Pictures of the Greenwood Airvac CV2GIP fan This is an energy efficient fan designed to provide an economical ventilation solution to the modern home It utilises SMART Tec
22. ection at Charleston Cove and at the time of writing will provide appropriate bins to each plot on completion It remains your responsibility for making these bins available for collection on the designated days in accordance with good practice and the Council s policies and to ensure that yout bins are stored in the designated fenced bin enclosure area when they are not awaiting collection As your own property is within a block with communal access the Local Authority provides larger bins for this situation It will be the collective responsibility of all residents within your block to ensure that these bins are made available for collection at a kerbside location on the designated day s along with their return to the reat communal bin store area after they have been emptied The bins provided will include 1280 litre bin s 1430mm long x 985mm deep x 1260mm wide approx and a food recycling bin including internal container and housing Proper care and attention should be taken when handling these bins for further information regarding operation and safe handling please refer to Aberdeen City Council guidelines Should you have any queries or need advice regarding Waste and Recycling perhaps for additional bins advice on special collections or waste collection calendars in your area please contact the Aberdeen City Council Waste Team on 0845 6080919 or wasteaware aberdeencity gov uk http www aberdeencity gov uk COUNCIL TAX
23. ersible outwards opening windows depending on your particular flat 2 4 floor flats have fully reversible windows to the living room area All windows are manufactured by CMS Enviro Systems Ltd The windows are fitted with lockable window handles to all ground floor windows and standard non locking handles to all first and second floor windows Please refer to the manufacturer s Operating and Maintenance Manual for more information on opening your Tilt Turn and fully reversible windows also a copy of the relevant pages have been included below for your information Extract from the window manufacturer s Operating and Maintenance Manual showing a typical Tilt Turn window note that the winkhaus restrictor catch is not fitted to your windows see notes below TotalCare Tilt and Turn Windows CMS PVCu Tilt amp Turn Windows are designed to tilt inwards on bottom hinges to allow safe ventilation They also open fully inwards on side hinges to allow full access to the outer pane for cleaning These two methods of opening are operated by the same handle for ease of use Please note that the window is restricted when it is in the tit position Opening from closed position CMS tilt and turn window is designed to open in two different modes l Tilt mode for ventilation 2 Tum mode for deaning and emergency exits The window is taken into the tilt position for ventilation by turning the handle 90 into its first posi
24. g mechanism can damage the window and lead to window guarantee problems Advice can also be obtained from the window supplier refer to the Schedule of Materials for contact information Glass may be cleaned with either a proprietary household glass cleaner following the manufacturer s instructions or a solution of soapy water Glass can be easily scratched therefore ensure heavy grime or dirt is removed carefully using soapy water uPVC frames should be cleaned every 3 months with a soap and water solution non abrasive proprietary cleaner suitable for plastic may be used for more stubborn blemishes following the manufacturer s instructions Avoid using solvent based or abrasive cleaners as these will damage the uPVC frames or glass Please refer to the CMS Operating and Maintenance Manual contained within your Handover Pack for more information including recommendations on lubricating and general maintenance Notes regarding glass coatings To comply with current building regulations all double glazed units installed in your home will have a low emissivity coating Low emissivity Low e glazing is a vital component of an energy efficient window or French door It has a surface coating that allows short wavelength heat from the winter sun to enter your home through the glazing while reflecting back into the room the long wavelength heating produced by your heating system This reduces heating costs and minimises internal con
25. gravel filled trench around the perimeter of your block which allows any carbon dioxide which may collect from the surrounding ground to disperse to the outside air Should you intend to carry out any work involving alterations to the ground floor which would involve puncturing the carbon dioxide membrane then it should be protected reinstated in accordance with the manufacturet s recommendations The gravel filled trench around your block should not be altered do not remove it and replace it with an impermeable surface such as paving slabs or cover it with topsoil If the gravel surface of the trench becomes blocked with silt or soil then the gravel should be cleaned or the top layer replaced with clean gravel to ensure that any carbon dioxide can disperse to the outside air SURFACE AND RAIN WATER DRAINAGE CONSIDERATIONS The scheme manager will maintain the surface and rain water drainage systems serving your flat however there are some important points relating to the drainage that you should be aware of Please read the following points 1 Design Matters We have designed the rainwater and patking drainage to comply with Local Authotity Regulations such as planning building control and roads construction consent conditions and SEPA Scottish Environment Protection Agency requirements including SUDS Sustainable Urban Drainage Systems requirements In simplified terms these regulations require us to ensure that the drainage
26. h RCD press down then push to the fully up position or MCB to ON position 3 If the RCD does not re set switch off all the MCBs re set the RCD then switch on each MCB individually until the faulty circuit is identified 4 To identify the cause of the fault switch off all appliances in that circuit re set the RCD and MCB then switch back on each appliance until the defective appliance is found Over filling kettles irons etc can cause this type of fault N B It is important to ensure that the bulbs used in light fittings do not exceed the rating for that fitting NOTE Electricity is dangerous and can kill If you are unsure of any aspect of your electrical installation please consult a qualified electrical contractor SMOKE HEAT amp CARBON MONOXIDE DETECTORS Your flat is fitted with a smoke detector and a CO Carbon Monoxide detector both located in the hall and also a Heat Detector typically located in the kitchen area Depending on your flat type a second CO detector may have been fitted in the bedroom These alarms are mains operated with battery back up and connected to bedroom lighting circuits The smoke detector is extremely sensitive to smoke and dust particles of any kind and can be activated by the likes of burning toast The heat detector in the kitchen area is less likely to cause false alarm problems as it is not responsive to any type of smoke or fumes only heat such as generated by a chip pan type
27. hecked periodically and repaired if any defect is found If replacing any of these fire rated internal door leafs in the future a door which has a FD30 fire door rating and fire rated ironmongery must be used Any replacement doors must also be fitted with a suitable self closing mechanism such as the door closers currently fitted and fire smoke seals WALL TILING Wall tiles and in particular the grout between tiles should be regularly cleaned using a proprietary tile grout cleaner in accordance with the manufacturer s instructions Grout should be inspected and any areas which become loose should be replaced The sealant between the wall tiling and any worktops should be inspected and replaced as necessary SHOWER WALL PANELLING WHERE FITTED Laminate wall panelling where fitted should be cleaned by using hot water and a mild detergent applied with soft cloths or soft nylon brush Non scratch cleaners may also be used On no account should scouring pads acid based toilet cleaners or limescale cleaners be used Wall panelling and shower enclosure tray should be dried off after use Abrasive or aggressive cleaning products should not be used as they will damage the laminate surface of the panel The sealant around the base of the wall panel should be inspected and replaced as necessary to prevent water ingress between the shower tray and the panelling INTERNAL DRAINAGE Soil and vent stacks run
28. hnology to control humidity and boost run on times to minimise the periods of time when it is running at its highest speed minimising nuisance running noise and unnecessary energy wastage and heat loss typically associated with traditional extract fans Please note that in conjunction with Greenwood Airvac where wet rooms such as bathrooms have windows we have installed trickle vents in the windows these are to allow you to provide extra ventilation to these rooms if required The statement in the fan User Homeowner Guide saying that trickle vents should not be installed in the same rooms as the fan can be ignored More information on these ventilation fans can be found in the User Homeowner Guide contained in your handovet pack Please read and comply with these instructions carefully to ensure their continuing smooth operation VENTILATION AND AVOIDING CONDENSATION Condensation will be a problem in all new homes if adequate background heating and ventilation is not used All new homes need running in and we recommend that you read carefully the section within the NHBC booklet GUIDE TO YOUR NEW HOME Reducing Condensation Most windows are fitted with trickle ventilators at the top of the window These can be opened ot closed to allow more or less trickle ventilation If you close the window trickle vents the dMEV fans described in the previous section will still continue to draw fresh air into your home however
29. ime to draw out and remove all of the natural salts causing the efflorescence however it should be apparent that each time the efflorescence appears it will be in decreasing amounts If efflorescence occurs on internal concrete floors ot other such areas then it can be removed by brushing with a non metallic brush and then removing the deposits with a vacuum cleanet Internally occurring efflorescence should disappear quicker after brushing and vacuuming than external efflorescence as the home is dried out by the heating Should persistent efflorescence occur internally which does not disappear after removing it by the methods desctibed above then please contact Scotia or the Scheme Manager for further advice EXTERNAL AREAS The external areas around the block of flats will be maintained by the scheme manager However please read the following general notes which contain important points for your information relating to your use of the external areas Manholes give access to the drains usually where branches join together do not obstruct or cover them with soil or large plant pots or the like They may need to be accessed quickly if there is a blockage Please note that there are live underground services cables in the ground around yout house Great care MUST be taken if digging or carrying out excavation work in the vicinity of live underground cable routes Underground cables may be found just below the surface although they are normall
30. man SCOTIA HOME OWNER S INFORMATION PACK for Charleston Cove applicable to ground first and second floor flats plots 208 to 219 www scotia homes co uk Please read this document in conjunction with the NHBC booklet Guide to your new home practical guide to looking after your new home Rev 1 03 12 14 Contents GENERAL MAINTENANCE AND SAFETV OPERATING INSTRUCTIONS FOR GAS FIRED CENTRAL HEATING AND HOT WATER SYSTEM HOMESERVE EMERGENCY COVER RADIATOR SAFETY PRECAUTIONS HEATING AND HOT WATER INSTALLATION GAS SYSTEM HOT AND COLD WATER SERVICES KITCHENS EXTRACTOR FANS DMEV SYSTEM VENTILATION AND AVOIDING CONDENSATION COMMUNAL DIGITAL TELEVISION AND SATELLITE INSTALLATION __ TELEPHONE INSTALLATION WINDOWS OPERATING INSTRUCTIONS FOR THE ELECTRICAL INSTALLATION IF AN ELECTRICAL CIRCUIT FAILS SMOKE HEAT amp CARBON MONOXIDE DETECTORS DOOR ENTRY SYSTEM FLAT ENTRY DOORS INTERNAL DOORS FIRE RATED INTERNAL DOORS 10 11 12 12 12 15 16 16 17 18 19 19 WALL TILING 19 SHOWER WALL PANELLING WHERE FITTED 20 INTERNAL DRAINAGE 20 FLOOR FINISHES 21 ROOF SPACE WHERE APPLICABLE 21 CONSTRUCTION OF WALLS PARTITIONS FLOORS amp CEILINGS 22 FIXING TO WALLS CEILINGS OR FLOORS IMPORTANT NOTICE 23 EXTERNAL FIXINGS 24 COMMUNAL STAIRWELL 24 COMMUNAL PARKING 24 MOCK CHIMNEYS 24 EFFLORESCENCE 25 EXTERNAL AREAS 25
31. ments Note that the chimney is not designed to suppott additional loadings such as satellite dishes ot TV aetials ot other such appatatus Do not attempt to install any fixings to the mock chimney EFFLORESCENCE For your information The appearance of a white deposit on external walls is caused by efflorescence This is a consequence of drying out and can often occur after a new house is constructed and is drying out It can also occur when a wall dries out after period of heavy rain or in the spring as a result of drying out after a wet winter As well as external wall materials such as block work and mortar joints it can also occur on products such as precast window sills dtivewav paviors and paving slabs and also internally on concrete floors and areas of similar construction The efflorescence is caused by natural salts being drawn out of the wall materials while drying out and is quite normal It is neither harmful nor detrimental to the performance of the material and whilst it may look unsightly the majority usually disappears over time The advice given by most brick block cement and precast concrete manufacturers is that it is best dealt with by the combined effect of time and weathet If efflorescence occurs externally on your home it is out policy to follow this advice and allow it to disappear naturally It will usually disappear within a few weeks washed away by normal rainfall This process may take some t
32. nformation outline details of the construction for each g pt on i gt l part of your flat This information is generalised and particular areas of your flat may differ External walls Party Walls Flats The external walls comprise a 100mm thick block work outer leaf 100mm wide cavity with 50mm thick polyisocyanurate PIR partial fill cavity wall insulation boards and 140mm thick concrete block work inner leaf The outside has drydash roughcast and the inside flat side has a further layer of 50mm thick polyisocyanurate PIR insulation installed to the inside of the block work inner leaf 50mm metal framing forming a service void and finished internally with 12 5mm thick vapourshield plasterboard linings which have been taped filled and decorated Safety Note all external walls are load bearing and designed to achieve fire and acoustic building regulation requirements and must not be altered Walls between your flat and adjoining neighbouring flat where applicable These walls comprise a 215mm thick solid block work wall with sand cement render on both sides Then on both sides of the solid block work wall there is 15mm thick acoustic plasterboard linings on 50mm metal framing forming a service void One side also has a layer of 50mm thick sound absorbent insulation behind the metal framing Safety Note all party walls are load bearing and are constructed to a fire resistant acoustic specification they must not
33. of all gas appliances such as the gas boiler oven or hob as applicable to your flat this should be arranged through any reputable Gas Safe registered plumbing and heating contractor If you suspect a gas leak 1 Extinguish all naked flames 2 Do not use any electrical switches or appliances Turn off the gas at the meter the gas shut off is the red lever next to your gas meter the gas meter is located in the boiler cupboard if your gas meter is installed internally or in an external brown ground box if your gas meter is located externally Please make sure you know exactly where your gas shut off point is located in case you need to shut it off in an emergency Open all doors and windows Call the National Gas Emergency Service on its emergency number which is in the telephone directory under GAS Gas Emergency There is no call out charge The current emergency number at date of preparation of this document is 0800 111999 This service operates 24 hours a day and 365 days a year Picture of a typical gas meter installed internally within a flat with tbe gas shut off lever shown arrowed HOT AND COLD WATER SERVICES Mains Cold Water Service The stopcock for the incoming cold water service is located in the hall cupboard next to your flat entry door stopcock is located at low level There is also an underground stopcock located in a boundary box in the footpath to the front of the flats each stopcock sh
34. oids internal partitions first and second floor voids ceiling and attic space all have services such as pipes and cables installed in them refer to the safety precautions below if installing any fixings into these parts of your home Appropriate proprietary fixings should always be used to suit the wall construction see below FIXING TO WALLS CEILINGS OR FLOORS IMPORTANT NOTICE Wall fixings for pictures mirrors etc must be of the appropriate type for the type of walls described above Be very careful if nailing or drilling into walls ceilings or floors to avoid contact with any pipes or electric cables which may lie hidden behind the surface We recommend that you use a services detector cable detector before drilling or nailing it can reduce the risk of serious injury If using power tools to install a fixing you should always use a R C D residual current device You should also always check for pipes and cables before drilling or nailing into floors or ceilings In addition to the above please note that fixings should never be made to the following wall ateas a Directly above or below any electrical socket outlet switch or appliance b Directly horizontal to any electrical socket outlet switch or appliance This is because electrical cables run in these areas Note for anyflat with under floor heating if applicable you should never drill or nail into any floor which has under floor heating fitte
35. om area and linked to a remote sensor located in the hall The programmable room thermostat controls the boiler telling it when you require central heating and hot water The programmer has the facility to give several on off times Temperatures can also be selected for each on off time When the heating is selected on the system it will operate until the set temperature is achieved Note that the temperature is measured in the hallway by the remote temperature sensor The remote temperature sensor should not be covered or otherwise obstructed as this may impair its ability to accurately measure the temperature Picture of a typical programmable room thermostat this picture shows a Danfoss TP7001 programmable room thermostat the model installed may vary depending on your flat type When the system is selected off the boiler will not operate unless the temperature in the hallway drops below the setback temperature selected You can select your minimum desired temperature normally this can be set between 12 and 16 C Please refer to the manufacturer s instructions in your handover pack for the programmable room thermostat for further instructions 3 Thermostatic Radiator Valves Thermostatic Radiator Valves RV s are fitted for comfort control i e 1 low level heat 5 maximum level heat They are fitted to all radiators except radiators located where there is a room thermostat sensor Thev are essential to the full efficiency of
36. omply with the requirements of the Building Regulations in respect of emergency fire escape Second Floor window handles are also fitted as non locking type However the Building Regulations recognise that individual home owners may want to fit additional locking mechanisms to first floor windows after they have moved in to their new home for example where there are small children in the room and if you wish to install any of the large variety of child restrictor catches ot any other additional locking mechanism that are available to your first or second floor windows then please note that they must be a quick release type without a key which might be lost a type which does not hinder escape through the window in the event of an emergency a typical suitable example a winkhaus restrictor for a tilt amp turn window is shown in the above tilt turn extract from the window manufacturer s operation and maintenance manual Reversible windows have built in restrictor catches however there are also additional quick release type catches available should you wish to fit additional locking mechanisms to a reversible window The restrictor must also be suitable for the type of window and we also recommend that they are fitted by a skilled tradesman and that particular care is taken to ensure that they are fitted strictly in accordance with the restrictor catch manufacturer s instructions An incorrectly fitted additional lockin
37. oor closer as its function is to ensure that the flat entrance door closes by itself to maintain the fire security of the flat and communal stairwell Doot operating instructions to lock the flat entry door from the inside lift the handle to activate the multi point locking and return it to the horizontal then turn the thumb turn fully towards the locking side of the door To open the door from the inside turn the thumb turn in the opposite direction and open the door using the handle To lock the door from the outside lift the handle and return it to the horizontal and turn key fully towards the locking side of the door Open the door by turning key in opposite direction and using handle NOTE excessive force should not be required or used to lock or unlock the door Clean the door with a liquid detergent we recommend a normal washing up detergent applied with a soft sponge ot cloth Wipe from top down to dry Handles should be cleaned with a soft non abrasive cloth and for stubborn stains mild soapy water may be used Do not use abrasive or corrosive material to clean the ironmongery as this will damage the finish The multi point locking system should be lubricated with WD40 or a similar product on a regular basis to ensure the smooth operating capabilities of the cylinder handle and the locking mechanism The fire and smoke seals to sides head and bottom of your flat entry door and the operation of the ironmongetv and door closer sh
38. ould be checked periodically and if any defect is found or if any unequal gaps form between the door leaf and its frame then repairs should be carried out as soon as possible INTERNAL DOORS Handles should be cleaned with a soft non abrasive cloth and for stubborn stains mild soapy water may be used Care should be taken to avoid scratching surface of handles The mechanism of the handle should be lubricated once a year with a light oil Hinges and latches locks should be lubricated on a regular basis with WD40 or similar product FIRE RATED INTERNAL DOORS In flats some of the internal doors are required to be fire rated to comply with building control requirements 30 minute fire resistance These doors can be easily identified because they have door closers and fire smoke seals fitted These fire rated doors are for your safety and are designed to give you time to safely leave the flat should a fire break out in one of the rooms The door closers must not be disconnected or removed or otherwise restricted as their function is to ensure that the door closes by itself in order to maintain fire security for the flats occupants The integral smoke and intumescent fire seals recessed into the door side and top frames have brush seals to protect from smoke The brush seals must not be over painted as this reduces their effectiveness The operation of the door closer and the integrity of the fire and smoke seals should be c
39. ould be noted that because timber floors naturally shrink as they dry this drying out may result in minor differences in level between the duct cover and the surrounding floor This may become evident with some types of thin floor coverings and your choice of floor coverings should take this possibility into account ROOF SPACE WHERE APPLICABLE The attic space applicable to top floor flats only has not been designed to allow for storage Do not use the attic space for storage Flooring the roof space and using it for storage may cause deflection in the roof structure resulting in problems such as cracks appearing in your ceiling The attic has mineral wool insulation between and over ceiling joists This insulation can cause skin irritation If handling the insulation it is recommended that appropriate protective clothing and equipment be worn Care should also be taken if entering the attic the ceiling plasterboard between the joists will not support your weight and there may be service pipes extract fan ducting and cables hidden by the insulation that you can damage by inadvertently stepping on them An access hatch has been provided in the hall ceiling of top floor flats and this is intended only to be used by tradesmen fot attic space inspection or maintenance work Itis advised that you do not enter the attic space CONSTRUCTION OF WALLS PARTITIONS FLOORS amp CEILINGS The following notes provide for your i
40. rainage network in the streets have to deal with on average 40 000 blocked drains every year across Scotland blocked drains can lead to flooding of your property and your neighbouring properties Around 80 of these blocked drains are caused by inappropriate items being put down the toilet or fat oil or grease being put down the sink Please ensure that you do not dispose of inappropriate items into your drainage system Refer to the Scottish Water leaflet included in your hand over pack for more information Water Butts If you intend to install a water butt to one or more of the rainwater downpipes please ensure that you also fit an over flow back into the rainwater downpipe to avoid the water butt over flowing and causing flooding and that any water butts are located in accordance with any relevant Deed of Conditions and where they will not cause an obstruction for other users Kits for water butt overflows are available in any good garden centre METERS The Electric meter is located in the cupboard located next to your flat entry door The Gas meter is located in either a an external semi concealed ground meter box applicable to some ground floor flats b Or internally in a hall cupboard LOCAL AUTHORITY REFUSE AND RECYCLING COLLECTION The development has been planned to incorporate the required storage stances for wheeled bins and routes for collection vehicles Aberdeen City Council has responsibility for refuse coll
41. supply The gas fired boiler is located in a hall cupboard and you will find the operating and maintenance instructions for the boiler in your handover pack If after referring to the user information on boiler controls in the boiler instruction manual you are unable to find the answers to any boiler problems and the problem is an emergency which has arisen during the first 24 months after your legal date of entry to the house then please contact HomeServe please see section on HomeServe below for more details If the fault is not an emergency as described in the HomeServe cover summary then please contact Scotia during normal office hours You are responsible for the annual maintenance and servicing of the boiler this should be arranged through any reputable Gas Safe registered plumbing and heating contractor Heating and Domestic Hot Water Controls The system has the following controls 1 Boiler isolating switch 2 Programmable Room Thermostat 3 Thermostatic radiator valves to radiators except on the by pass radiator s 1 Boiler Isolating Switch This switch will be found on the wall in the boiler cupboard This switch is to isolate the electrical supply to the boiler and should be left on at all times Only use this switch if a fault develops on the boiler 2 Programmable Room Thermostat Your home has a programmable room thermostat located on the wall typically in the hall or in the kitchen living ro
42. t safer If you are in doubt then do not attempt the job youtself seek advice from a professional or employ a skilled tradesman or contractor Check any materials you are going to use for any warnings ot precautions and heed the material safety recommendations Always use the right tools for the job and use them in accordance with their instructions If you intend to work at height please be aware of the risks involved Try to avoid working at height if at all possible but if you decide it is necessary then please make sure your ladder or stepladder is in good condition and securely held in place There is a large amount of information and recommendations available on the subject of working at height on the internet or in most good public libraries take the time to familiarise yourself with the risks and recommendations involved in working at height before carrying out the job 1f there is risk involved try and avoid working alone Dispose of any surplus materials and waste according to the manufacturer s instructions adherence to Local Authority waste regulations and consideration for the environment Always keep a well stocked first aid kit Please also refer to your NHBC Guide to Your New Home for more information on maintenance OPERATING INSTRUCTIONS FOR GAS FIRED CENTRAL HEATING AND HOT WATER SYSTEM Introduction Your home has been fitted with a gas fired heating system serving radiators and a domestic hot water
43. t suddenly Appropriate care should be taken to avoid risks of scalding KITCHENS Kitchen Appliances Sink Units and Worktops Refer to the manufacturer s instructions for operating and cleaning of kitchen appliances sinks units and worktops these ate enclosed in your Handover Pack Cooker Hood if applicable to your flat Please note that the kitchen cooker hood has been installed for use in the recirculation mode and a charcoal filter set has been fitted The charcoal filters normally require changing after every three four months or more frequently if used more than 3 hours a day Replacement charcoal filters are available from on line retailers Also please note that the metal grease filter should be cleaned at least once per month As with all cooker hoods there can be a fire hazard if the grease and charcoal filters are not cleaned and replaced as recommended in the manufacturer s instructions Please refer to the instruction manual for your cooker hood which is contained in your Handovet Pack for more details and for other important operating and maintenance information for your cooker hood Connecting Appliances where applicable Electrical connections for cookers and other electrical appliances requiring wiring work should be made by a qualified electrician using the pre fitted wiring and fittings installed for this purpose When fitting a dishwasher or washing machine please ensure the blanked end of the waste pip
44. tainable by the material Before laying floor coverings such as vinyl or wooden overlay flooring to concrete floors you should be aware that some important steps should be taken by you 1 You should have your floor covering installer check the moisture content of the concrete floor This is particulatly important if you are laying the floor covering immediately after moving into your home as the concrete floor may still be drying out and moisture can affect some flooring materials If necessaty you should allow the concrete floor to dry out sufficiently before laying any flooring which may be affected by moisture ot the concrete floor should be treated in accordance with the flooring supplier s recommendations before installing any vinyl or wooden or other feature type flooring Concrete floors will normally need a self levelling screed applied prior to laying any vinyl or overlay type floor covering again in accordance with the floor covering installers recommendations Notes regarding Chipboard Flooring Chipboard flooring normally to the first and second floors should be prepared in accordance with manufacturer s recommendations prior to fitting of vinyls wooden ovetlavs or ceramic floor tiles Also note that chipboard flooring may have service ducts installed sections of flooring which can be removed to allow access to pipes and other services We have installed these ducts so that they are level with the adjacent floor however it sh
45. tion Step D The window will now tilt for ventilation only Tilt mode for ventilation To open the window for cleaning turn the handle to 1807 to the second Gtep 3 position and the window will now open Step 4 To close the window reverse either of these operations per Opening to clean emergency Step6 If your window has been fitted with a winkhaus restrictor to open beyond the restrictor press down step 5 Release the catch and the window will now fully open step 6 To close the window push back to original position and turn the handle through 1807 Please note that a winkhaus restrictor is an optional extra and not fitted as standard Important Note for Tilt Turn Windows please note that the Tilt opening function is intended for general day to day use The Turn opening function where whole sash is opened into the room is intended for cleaning and emergency escape purposes only Care should be taken when using the turn open function that the sash or the trickle ventilator installed in the head of the sash does not cause damage to the plasterboard window ingoes when fully open The window should never be left unattended when open in the cleaning escape turn position Extract from the window manufacturer s Operating and Maintenance Manual showing a typical Reversible window Reversible windows SMS PVC Rewsrsidle Wiadiws an desgrea fur easy deaning fom tie ine de c your home These wint o
46. uards in front of the radiators or reducing the temperature of individual radiators by turning the thermostatic radiator valve to a low setting Radiators are heavy items and are securely fastened to the wall on installation with appropriate fasteners to secure the radiator bracket and suit construction of the wall Decorative covets such as the decorative perforated MDF or timber covers that you can purchase from DIY stores will significantly reduce the output of a radiator and thermostatic radiatot valves should not be fitted inside these radiator covers as this will stop the valves from wotking efficiently These covers are not recommended as they will by consequence impede an individual room s heat requirement which your new heating system has been carefully designed to provide The only exception to this would be the comments above regarding safety of young children If you do need to fit a radiator cover for this purpose then you should use one of the metal mesh type covers similar to a fire place guard which will not impede the flow of heat from your radiator into the room Radiators should not normally be used for the mounting of clothes airers cat beds or other such fixtures The mounting brackets of the radiator are designed to support the weight of the radiator itself and water contents allowing for an adequate safety margin additional weight may compromise this margin and cause tisk of failure leaks and potential hot water burns
47. ulsion Dulux Decorator Centre 01224 573044 Paint to skirting boards etc Dulux Eggshell Dulux Decorator Centre Note Not all items or colours are applicable to all properties Scotia Homes Limited 01224 573044 Balmacassie Ellon AB41 8QR e Tel 01358 722441 e Fax 01358 723499 Email info scotia homes co uk e www scotia homes co uk
48. uts off the water to 3 flats Domestic Hot Water The Alpha Intec 34C boiler produces domestic hot water in an energy efficient manner and the operation of this is fully explained in the enclosed Instruction Manuals Please also refer to the notes in the Heating and Hot Water Installation section above Sanitary Ware Taps Sanitary ware should be cleaned in accordance with the manufacturer s instructions which are enclosed in your Handover Pack The manufacturer of the bath where fitted recommends the use of an anti slip mat when a shower is installed over the bath Thermostatic mixing valve where there is a bath installed A thermostatic mixing valve to limit the hot water temperature at the bath tap to a maximum of 46 C is fitted below the bath The thermostatic mixing valve manufacturer s instructions recommended that you arrange for initial temperature checks to be carried out six weeks after occupation of the property and then for an annual check to be carried out This is to test the water temperature from the tap to make sure that the mixing valve is operating properly and to ensure the maximum limit of 46 C is not exceeded Hot Water Temperature kitchen sinks and wash hand basins The hot water from your kitchen sink taps and wash hand basins can be very hot depending upon the boiler settings The hot water can initially have a low temperature as cooler water sitting in the pipes is discharged but can then become ho
49. wes arts Thed with 3 pecially daslgned ninga system whieh allows the window tc turn inside our an itself witout sacking out imzo t7 room These specially i xi Pinges allcvr toe sa s and easy clean rq of tre outede pane while v sive Ihe riun Opening from a closed position Heap the handle to upnaht position to scloaze the Iurei dg spriten Sp 1 The whitera Gen naw he nparad Tom tha c osad positi n t the itla restricted poe tlon 130mm en 3 It open ng ie equirad pegsed the initial masticler pros liim t ran jiet pess your Anger an u iestiztor button Stee 3 and push the window voli the net tees ula posit on is enl ers summi Steg 4 To reverse the window when opened Ta reverza tha w rdow onca the astr cter button has been pressed opar the window to ans ength Take held o ite lup of Ihe vedo Step U and pull dawn until the reverse restrictor is rcacocd Step 8 To reverse the act on release the reatrictor and reverse tre motion to 3r violis position Pessa conTal tye sped af the operation and teke cans u erriavs Freres g en oaenlng and closing and aperaling tis e zty restrictor Closing from open position Full the wirge mem di you Step 11 There so nerd Lo push tta reatrictor when closing Turi haxiles 90 ta foss the widow in lhe chosi ons fior Step ZI Locking the Restrictor As child sataty device the restriclor 411 ba kicked In any of Its set 020103 pos ins Tu lock the recirictor tur diss clockw sa Stap 3
50. y laid between 0 45m to 1 0m deep from the surface Reduced depth may result from ground disturbance after laying or because the cable had to be laid over an underground obstruction Even shallow excavations e g for post holing and fencing work or for garden features such as ponds may be a source of danger If you do uncover a cable during excavation work ALWAYS assume it is live If in any doubt contact a qualified person to seek advice before carrying out excavation work External Areas General Notes Damage Walking on turf before it has propetly settled in can cause considerable damage Dents and hollows made on new turf will not disappear and are often difficult to repair It usually takes about a month to become firm enough to walk on but this can vary according to weather and soil conditions Damp Proof Courses there are damp proof courses built into your external walls to prevent damp from the ground soaking up the outside walls These are normally approximately 150mm from the ground level around your house It is important that these damp proof courses are kept clear if you are carrying out any landscaping or ground works alongside your external walls then please ensure that you do not cover these damp proof courses or otherwise bridge them allowing damp to tise up past the damp proof course CARBON DIOXIDE MEMBRANE There 1s a catbon dioxide gas membrane under the concrete ground floor and an external
51. your heating system and allow you to lower temperatures in unoccupied rooms thus reducing heating costs TRV s sense room temperature changes in individual rooms and adjust the flow of heated water through the radiators to maintain the desired temperature Depending on level of comfort required 2 3 should be selected Please refer to the manufacturer s instructions in your Handover Pack for full details Picture showing a typical Thermostatic radiator valve Note the type fitted in your home may vary pa Pm ds Ja Central Heating Should your central heating or hot water fail to work please ensure that all of the procedures laid out in the boiler manufacturer s literature are followed Failure to do this may result in a charge being made for an unnecessary call out Bleeding of Radiators This should not be required with a sealed system However radiatots feeling warm at the bottom but cold at the top would indicate air in the radiator There are aiting points normally at the top of the radiator Use an air bleeding key to turn clockwise to reduce air You can do this by inserting the key and turning it anti clockwise then once the air stops a small amount of water will be discharged quickly turn the key clockwise to tighten Check pressure gauge on boiler if it is below that recommended in the manufacturer s instructions then it will be necessary to top up the system See enclosed boiler user guide for full instructions H
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