RST820 SatRadio (fixed) User Manual View
Contents
1. BEAM Communications is an authorised manufacturer of Iridium Satellite products BEAM develops subscriber products that utilise the Iridium satellite network of Low Earth Orbit satellites known as LEOs The Iridium network is extensively used around the world by commercial enterprises and defence agencies BEAM products address the needs of individuals communities government agencies and the corporate sector providing voice and data access without the need for traditional wire line or mobile phone infrastructure As the Iridium satellite network is global BEAM products address global markets across the spectrum of rural and remote users including households motor vehicles telemetry maritime and emergency services BEAM Communications Pty Ltd 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Web www beamcommunications com Info info beamcommunications com Support support beamcommunications com Tel 61 3 8588 4500 Fax 61 3 9560 9055 Page 8 of 29 About your RST820 SatRADIO The RST820 is a Portable Radio over Satellite system for connecting a radio network to a base station or phone call party over the Iridium network The RST820 extends your existing Radio network using an Iridium satellite link with an easy to deploy portable solution in a self contained rugged carry case The RST820 SatRADIO works by becoming another participant in your local radio net with the other end of the satellite connection anywhe2. Supplied here 4 Default setting 0000 4 SAFETY INFORMATION ccceeeeeeees 6 Conventions in this Manual 0 0000008 6 Exposure to Radio Frequency Signals 7 ABOUT BEAM COMMUNICATIONS 8 ABOUT YOUR RST820 SATRADIO 008 9 USING RST820 SATRADIO e 10 GETTING STARTED csssssseeeeeeeeeeeeees 11 Tools required 0 ccceeeeeesseeeeneeeeneeetstnees 11 RST820 CONNECTOR OVERVIEW 12 Connecting the Antenna Cable 12 Connecting the Power Cable 00 12 Connecting the Radio Interface Cable 12 Connecting to the Comm Port if required cede theta ener S heen T 12 Connecting to the Log Port if required 12 RST820 OPERATION 2 cceeceseeeeeeeesees 13 Page 5 of 29 SYSTEM POWER UP eeecccesseeeeeeeeeeeeeeeeaeaneee 13 OPERATING THE TWO WAY RADIO 0005 13 OPERATING THE SATELLITE MODULE 13 Autodial MOG ccccccccsseeeececceseeseeneeees 13 USING A RADIO HANDSET DTMF MODEL 14 MAKING A CALL eeeeeeeeeeeeeceeeeeeeseeeeeeeeeeeeeees 14 ACCESSING QUICK SPEED DIALS FROM RADIO FIANDSET A AE PENET EEEE ET 15 ANSWERING A CALL wo e ceeeceeeeeeeeceeeeseeaeeeeeeees 15 Answering on a Radio eeeeeeeeeeeeeeee 15 Auto ANSWED uu ccseccccceeeccceseeceeseecsssaneeeeees 15 INTELLIGENT HANDSET MODE IF FITTED 16 TRANSFERRING INTELLIGENT HANDSET MODE TO
3. RADIO MODE e cccceeceeeeeeeecesesseeaneeeeeeees 16 Autodial Mode Quick Dial 000008 17 Setting up Autodial Mode ccc0000 17 VOX OPERATION UNDERSTANDING THE OPERATION fie cuticles adhd Maia Mate dante Ai 17 LED STATUS 36 a Cae aia eet 18 Call Orange 1 cccccccceectecsseteeseeesntetsaes 18 Signaldan i iii reise 18 INTELLIGENT HANDSET RST970 19 INSTALLING THE ANTENNA REFER TO SEPARATE GUIDE s cciees cat h a kA 19 DATA COMMUNICATIONG cccceseees 20 RS232 SPECIFICATION nasenne 20 PHYSICAL CONNECTION onssa 20 INTERNAL RS232 PORT SIGNAL SUPPORT AND HANDSHAKING Lu ecceeesceeeeeeeceeeesesaeeeeeeeeeeeeeees 21 RS232 PORT ELECTRICAL PARAMETERS 21 RADIO INTERFACE csseececeeesseeeeeeeeeeeeeees 22 TROUBLESHOOTING ccsssssseseessesssseeees 23 CONFIGURATION TECHNICAL NOTES 25 SPECIFICATION SUMMARY 0 0008 27 BEAM WARRANTY CONDITIONS 055 29 Safety Information IMPORTANT Please read the following information carefully before installing and using this BEAM equipment Failing to follow instructions may compromise the safety of the product and may result in personal injury and or equipment damage Please consult your supplier if you have any further questions Your RST820 is a low power radio transmitter and receiver when ON it receives and sends out radio frequency RF signals The design of your RST820 system
4. the local person stops transmitting Page 10 of 29 Getting Started The RST820 requires that a valid Iridium or Telstra Mobile Satellite SIM card to be installed This is not included in the RST820 kit and you should consult your place of purchase is you do not have an active SIM card enabled to make Iridium Satellite calls Warning To prevent possible damage make sure the RST820 system is completely switched OFF before installation Tools required e Philips head screwdriver e Allen Key supplied Note Be careful to ensure that when you are removing or installing the antenna or adaptor that the handsets power is turned OFF The handset should not be turned on until after the connector cable is attached also Step 1 Ensure the System is switched off Step 2 Open the case lid Step 3 Using a Step 4 Remove Step 5 Use the Step 6 Replace and Philips screw driver next screw and slide Allen Key and re fit all screws and remove the black back the cover remove the 2 socket covers steel cover plate head screws and insert the SIM card HINT carefully using the hex wrench can help slide the plastic SIM holder Page 11 of 29 RST820 Connector Overview Handset Comm Port Reset Power Input 11 32V DC Made in Australia Connecting the Antenna Cable Plug the antenna cable into the TNC antenna jack located on the rear panel of the RST820 case Ensure that the
5. 0 Wait for the Signal LED to stay solid green or orange or the DPL Satellite Handset if fitted to show registered status This will typically take 40 to 60 seconds Acall can now be attempted Operating the Two Way Radio The RST820 is required to be installed with a Two way radio that will be to the compatible specification The Radio component needs to be tuned to your desired channels to ensure that it can communicate with other radios within your user group Tone or CTSS squelching schemes should be programmed as required To ensure optimum performance check the following 1 2 Ensure the Radio component is switched on and initialised Ensure that the other Radios you want to interface with this unit are on the same frequency as the RST820 main terminal Test that from the Radio Control handset you can talk to the other radios on the same Frequency Channel If not ensure that the correct Channel has been selected and any required CTSS or tone squelch has been set up correctly If you do not believe that you have communications between your Radio s consult your radio provider to ensure the unit has been programmed to your required channel set up Operating the Satellite Module Autodial Mode This mode enables the RST820 to continuously keep connected into a preset destination phone number This is ideal for emergency or disaster recovery situations when the terminal may be being used as a primary communicat
6. N XOFF handshaking on data AT commands bypass this as standard for Hayes modems or full hardware handshaking on RTS CTS with DCD carrier indication The Log port has no software handshaking support and hardware handshaking is loop back only since the command set requires a minimal buffer Comm Port Log Port DCD DCD DTR RXD RXD TXD TXD DTR DTR DSR DSR DTR RTS RTS CTS CTS RTS RI RF HIGH RS232 Port Electrical Parameters The Comm and Log Ports conform to the RS232 interface specification with the following parameters however the Log Port communicates only at 9600 Communication Rate 220 to 115 200 Baud Protocol 1 start bit 8 data bits no parity 1 stop bit asynchronous Voltage Levels and RS232 compliant Sensitivity Page 21 of 29 Radio Interface The Remote Status Indicator port provides audio and control status for interfacing to an external radio Cables can be supplied when ordered extra 1 nPTT Output Key transmitter Active low Requires external 15K ohm pull up Max 16V 2 Sat UP Input Rx Audio unbalanced from radio for satellite uplink 1V nom 3 POWER LOST Output Indicates a loss of 7 5V supply regulation Closed on Fail relay contact 4 nEXT Input Normally high 7 5V Pull below 2V to activate 5 Call LED Output Indicated the condition of CALL LED 7 5V on lt 3V off Not isolated 6 PWR Input Enable
7. act your service provider Page 23 of 29 l Your PIN2 is locked A Enter the PIN2 unblocking key PUK2 or contact our service provider H Your SIM card won t work Is the card inserted the correct way Is the gold chip visibly damaged or scratched Return the card to your service provider Check the SIM and phone contacts If they are dirty clean them with an antistatic cloth TQ You can t cancel call forwarding or call barring A Wait until you are in an area with good network coverage and try again TQ Your terminal has the SIM card inserted but the display says Enter PUK A Enter the PIN unblocking key PUK1 or contact your service provider Hee Your PIN is blocked Check Card or Insert Card Check the card is inserted correctly Check the contacts of the card are clean Clean the chip with a soft cloth See your Service Provider if continues QW Can make a call however no audio coming via the Radio A Check the Radio is configured correctly Check the CTSS Channel Selcall Page 24 of 29 Configuration Technical Notes Configuration of the SatRADIO can be performed by a user with sufficient privileges and is usually required on initial installation to program the way the unit is to operate and adjust levels Configuration is simple and can be done with any PC An RS232 serial connection is required which can be either provided by the PC itself or a USB gt Serial converter The ser
8. ce or neglect 7 BEAM Communications will not accept responsibility for any invoiced goods or services that are not covered by a BEAM Communications written purchase order Under no circumstances does BEAM Communications agree to pay for labour or other related expenses associated with the troubleshooting and or repair of our product without prior specific written authorization 8 Information in our descriptive literature is based on product specifications that are current at the time of publication Product specifications designs and descriptive literature are subject to change as improvements are introduced Although we announce changes as they occur we cannot guarantee notification to every Customer BEAM Communications warrants delivered product to conform to the most current specifications designs and descriptive literature 9 This warranty policy may be expanded or limited for particular categories of products or Customers by information sheets published as deemed appropriate by BEAM Communications The warranty for third party Products is that of the third party and not BEAM warranty Page 29 of 29
9. complies with international safety standards Refer to the appropriate section of this RST820 Installation amp User Manual for additional safety information D Warning Do not open equipment There are no user serviceable parts inside If a DC power supply is to be used its output must comply with the Safety Extra Low Voltage SELV requirements of IEC60950 All connectors must only be connected to equipment ports which comply with the Safety Extra Low Voltage SELV requirements of IEC60950 Conventions in this Manual Warnings cautions and notes appear throughout this manual and are represented by following conventions XP Oe Warning This symbol and associated text indicate a warning note providing information to prevent personal injury or damage to equipment Note This symbol and associated text indicate a note providing general operating information Interference All wireless phones may get interference which could affect performance Record Write details of your unit for easy reference when required Ideal for troubleshooting Page 6 of 29 Exposure to Radio Frequency Signals Your wireless mobile telephone is a low power radio transmitter and receiver When it is ON it receives and also sends out radio frequency RF signals International agencies have set standards and recommendations for the protection of public exposure to RF electromagnetic energy e International Commission on Non lo
10. eft BEAM Satellite and Radio Communications System RST820 SatRADIO User and Installation Manual Beam Communications Pty Ltd SatRADIO RST820 User and Installation Manual Version 4 Beam Communications Pty Ltd 8 Anzed Court Mulgrave Victoria 3170 AUSTRALIA Information furnished by Beam Communications Pty Ltd Beam is believed to be accurate and reliable However no responsibility is assumed by Beam for its use or for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of Beam Beam reserves the right to change specifications at any time without notice Copyright 2007 2009 Beam Communications Pty Ltd All rights reserved Product name RST820 User Manual Manual revision 04 Part Number USRMAN002904 Release date July 2009 Page 2 of 29 Package Contents The RST820 package contents LJ 1 x RST820 unit including Iridium transceiver internal L ixbc power cable LJ 1 x Hex Wrench for SIM cover LJ 1 x Printed user manual U 41x Mounting Bracket Set 2 parts LI 1 x Printed Iridium Antenna Guide LJ 1 x RST970 Intelligent Handset Optional Accessories RST910 Iridium Helix Antenna RST920 Iridium Bolt mount Patch Antenna UHF VHF Antenna cables Various Antenna cable lengths Iridium Antenna Tripod See your Service Provider for pricing and avai
11. em and can only be changed by an authorised person VOX operation Understanding the operation Once the voice call is in progress the base operator can hear all traffic on the Radio channel assuming the SatRADIO has been setup with Selcall or CTSS compatible with the local radio user group Whilst the radio is receiving a signal the base operator cannot be heard local priority If the channel is clear when the operator speaks the SatRADIO transmits on the channel The threshold of this voice operated switch VOX can be adjusted as well as the tail how long it keeps transmitting after the remote speech stops The status indicators are located on the main panel of the RST820 Page 17 of 29 LED Status Call Orange Indicates the status of the call either a data or voice call The LED indicates e In Call Flashing e Waiting to connect constant e Incoming call cadence flash e Data port active constant Signal The Signal Strength LED gives an indication of how strong the signal is from the Iridium network at your location This LED displays different colours to indicate the strength of the RF Radio Frequency signal and different on off conditions to indicate the terminal status Flashing RST820 is registering with the network please wait Green Strong Orange Acceptable Red No signal check installation The Signal Strength LED reading will vary in status in relation to the quali
12. f activity level required to drop under to key down once keyed up parameters Page 26 of 29 Specification Summary Input Power 10 32VDC 5A Power Consumption Average Power Standby Mode 5W Talk Transmit Mode Receive 7W Transmit 7W Voltage 12VDC Audio Line level Digital Control Frequency range 115kbps RS232 1616MHz to 1626 5MHz Average Power 7W during a transmit slot max Average Power 0 6 W during a frame typical Receiver Sensitivity 118 5 dBm at 50W typical Receiver Spurious Rejection at offsets gt 1 MHz typical 60 dB Duplexing method TDD Time Domain Duplex Oscillator stability 1 5ppm Input output impedance 50 Ohms TNC F Connector Multiplexing method TDMA FDMA Page 27 of 29 Operational Temperature Storage Temperature 30 C to 60 C 40 C to 80 C Vibration MIL STD 810F 514 5 Temperature MIL STD 810F 501 4 Humidity MIL STD 810F 507 4 Product Sealing IEC529 rating IP54 RST820 EMC EMI Compliance EN61000 6 2 EN61000 6 4 EN61000 3 2 EN61000 3 3 FCC Part 15B Class A C Tick CISPR22 Class A Additional Certification for Iridium Transceiver The following harmonised standards have been applied to the design of the L band transceiver Standard EN 60950 1 2001 EN 301 489 20V1 2 1 200211 EN 301 489 01v1 4 1 2002 08 ETSI EN 50360 2001 ETSI EN 301 441 V1 1 1 05 2000 De
13. ial port is connected to the CONFIG port on the SatRADIO with a direct 9 pin serial cable A utility called BMS Beam Management System provided on the CD should be installed on the PC You will need a supervisor PIN in order to be able to use the BMS There are many items that can be programmed with the BMS Many relate to a normal Ru 11 phone installation rather than a SatRADIO and are not relevant but here are some that are particularly relevant to a SatRADIO installation e Supervisor PIN This 4 digit PIN number can be changed to protect access to the configuration Make sure you remember the new PIN though and be able to supply it if ever you need to contact Beam Support e User PIN This 4 digit PIN is used to access to the call records and is also the Manual dial PIN required to be entered on a radio handset prior to the phone number when using DTMF calling e Ring tones If you are using manual answer the 2 ON and OFF times are very important The ON time determines how long the ring tone is the OFF determines how much time in between rings a user has to hit DTMF 0 Note that a DTMF 0 cannot be sent to the SatRADIO while the ring tone is being transmitted as the SatRADIO is half duplex like any radio e Dial Tone The configuration of this tone is used for the acceptance pips on SatRADIO e Unavailable Tone The configuration of this tone is used for the Fail No Service tone on the SatRADIO e Local Ring If set the
14. ion tool or a replacement for a Radio link that is down Page 13 of 29 Using a Radio Handset DTMF Model Using a DTMF compatible Two way Radio it is possible to make or receive a call over the satellite network on the Radio device To make a call from a Radio handset a PIN is required This is configurable to protect against unauthorised calling Making a call Ensure that the Autodial switch on the RST820 terminal is turned OFF pin 15 connected to GND as it is not possible to override this autodial active mode This function is enabled from the Dial input of the Remote Status Indicator port and is either an external switch or a hard wired link to ground in the connector 2 Ensure the radio handset is on the same frequency as the main radio unit 3 Ensure the Satellite amp Radio units are both powered ON 4 Whilst pressing the transmit button of the radio enter the PIN default 9876 to access the system a If PIN accepted a couple of acceptance pips are issued to indicate it is now ok to dial the phone number If the PIN number fails the handheld user receives a rising crescendo tone The access after the PIN has been entered times out after approx 10 seconds after which the PIN would need to be to be re entered In the event you have trouble entering the correct PIN wait 20 seconds in between tries to allow the unit to reset Remember that it is not possible to transmit DTMF tones whilst another party is transmi
15. lability of these optional accessories Page 3 of 29 User information Please record your serial number here for future reference LS Model BEAM RST820 ewe PAIL This number can be copied from the white shipping label on the RST820 box eg 100A2800 The following PIN codes may be required to use your RST820 please complete these details for future reference Unlocks Signal res ae SIM card to LED upp ea PY enable calls flashes your Service tob d Red Provider o be made e PUK Unlocks a TED Supplied by locked SIM f flashes your Service card Red Provider e Allows User PIN access to Supplied user menu 9 8 7 6 here of RST820 console via log port Default setting S Allows Se access to f supervisor Enter PIN 3 1 7 0 Supplied f here menu o on RST820 console Default setti via log port CIAU sening SIM PIN Note The SIM PIN prompt on power up can be disabled so it does not need to be entered each time This is changed in the DPL Handset menu under Security Settings Require SIM PIN Page 4 of 29 Contents PACKAGE CONTENTG csccsscssssseeeseeeees 3 THE RST820 PACKAGE CONTENTS 00 ce0es 3 OPTIONAL ACCESSORIES ccccsssceeeessteeeeeees 3 SIM PIN ascetiacridindudiatadteniven 4 PUK enspiri 4 Supplied by your Service PYrOvideT oiaren 4 Us r PIN iinspa nnaman 4 Supplied nasien 4 Ore naa ei a 4 Default setting 008 4 Supervisor PIN eeeeeeeeee 4
16. mmunications over the Iridium satellite channel Data calls cannot be made when the terminal is busy in a voice call with the handset or radio The interface is wired DCE so appears as a normal Hayes modem to a computer Standard AT Hayes commands can be used to initiate a Data call using this port Refer to RST100 AT command reference Asserting DTR on this port precludes use of the SatRADIO for voice services unless the Activity timeout is also used Refer to the RST100 Manual Data Connections for more information on sharing voice and data services RS232 Specification The RST820 is provided with two RS232 serial ports for configuration Log Port and data Comm Port connection Both are 9 pin D type female sockets wired DCE for connection to a standard PC with a 1 1 cable Physical Connection The pin out of both connectors is described in the following table 1 DCD RST gt PC Data Carrier Detect 2 RXD RST gt PC Received Data 3 TXD PC SRST Transmitted Data 4 DTR PC SRST Date Terminal Ready 5 GND Signal Ground Common 6 DSR RST gt PC Data Set Ready CTS and DCD 7 RTS PC SRST Request to Send 8 CTS PC RST Clear to Send 9 RI RST gt PC Ring Indicate 7 5V on Log port Page 20 of 29 Internal RS232 Port Signal Support and Handshaking On the Comm port DCD and DSR output signals are related to DTR input and CTS is tied to RTS as shown The Comm port supports full software XO
17. n answer the call by sending a DTMF O Auto dial last number Re Dial mode When the SatRADIO and the radio are both on the unit will immediately try to call the last number that was dialled on the Iridium handset This mode is most useful for emergency services where a quick and easy method of connecting the local net to central command is required If the call ever drops out the SatRADIO will attempt to redial the number again Auto dial fixed number In cases where only one remote number is ever to be called instead of calling the last dialled number the unit can always dial a user preset number Manual dial Any member of the local group can request a satellite call using DTMF dialling on the radio handset A user PIN entry default 9876 is required prior to the phone number entry to add security A manual call can be hung up either at the remote end or by sending DTMF O Manual quick dial Similar to manual dial except that a quick dial number is called instead of the full phone number 10 quick dial numbers are available and are called by using the sequence PIN 0 gt 9 to select the number Handset Call The Iridium handset optional can be used to make a satellite call Audio is routed to the handset rather than the radio channel The SatRADIO always give priority to the local group communications If a local user is transmitting at the time even if the remote person speaks the SatRADIO will not key up the transmitter till
18. n manual answer using DTMF O is configured If clear then auto answer incoming calls is configured e DTMF timeouts Usually set longer for SatRADIO than a normal phone installation because it s harder to dial on a handheld keypad than a phone These time outs effect how long it takes a call to be cleared after the last DTMF key is pressed e Auto Dial If set the SatRADIO will auto dial the number in Quick Dial 0 location when the radio is On and the Dial input signal is enabled If clear then the last number dialled on the Iridium handset will be called re dial mode when Dial input signal is enabled or manual PIN protected DTMF dialling is available when Dial input signal is disabled e Manual Quick Dial It is possible to configure up to 10 quick dial memories with phone numbers for use when manual DTMF dialing from a handset There are 10 quick dial memories and these can be called using the sequence PINO gt 9 Page 25 of 29 e Gains Upstream Downstream amp Tones may need to be optimised for a particular radio Different radio manufacturers have different line levels on their radio interface connections and therefore to get the best audio these gains may need to be adjusted e VOX threshold When the remote side speaks a voice activity detector VOX is used by the SatRADIO to key the SatRADIO transmitter Small adjustments to this voice detector are possible using the SLIC On activity level required to key up and SLIC Of
19. nising Radiation Protection ICNIRP 1996 e Verband Deutscher Elektrotechniker VDE DIN 0848 e United States Federal Commission Radio Frequency Exposure Guidelines 1996 e National Radiological Protection Board of the United Kingdom GS 11 1988 e American National Standards Institute ANSI IEEE C95 1 1992 These standards are based on extensive scientific review For example over 120 scientists engineers and physicians from universities government health agencies and industry reviewed the available body of research to develop the updated ANSI standard Your RST820 utilises the Iridium L Band satellite Transceiver which is a low power radio transmitter and receiver When it is ON it receives and sends out radio frequency RF signals The SatRADIO Portable system contains a Li lon battery unit with high energy density Do not disassemble puncture throw drop crush bend or modify this battery unit Do not charge the battery while on an airplane Store the system in a cool and dry area It is important to monitor the heat inside the unit in the event that the case lid is closed during operation Do not obstruct the main panel vent holes or to the rear of the panel as this may cause overheating Do not submerge the system in water Do not place foreign metal objects or debris in the system If debris falls into the system please return to factory for service Page 7 of 29 About BEAM Communications N gt BEAM
20. og port The quick dials are accessed in the following way 1 Ensure the quick dial locations have been programmed in the main satellite terminal 2 Enter the PIN from the handset as per above instructions 3 Once acceptance pips received enter a Quick Dial location digit between 0 gt 9 then obviously only those locations that have been preconfigured can be called in this manner E G if you enter your PIN followed by 2 this would dial the preset Quick Dial in location 2 Answering a call There are two ways of answering a call on the two way radio by either using the DTMF controls on the handheld to accept the call or if you want all incoming calls answered automatically then this can be configured on the terminal Answering on a Radio A RING signal will be intermittently transmitted on the Radio channel and the handheld user can reply to answer the incoming call by sending a DTMF 0 to answer the incoming call Note The DTMF 0 must be sent in the gap between rings for it to be heard by SatRADIO Auto Answer The firmware can be set to automatically auto answer an incoming call as long as the Radio is ON This is the default setting Note Auto answer cannot work concurrently with Autodial being ON Page 15 of 29 Intelligent Handset Mode if fitted This mode enables you to make a satellite telephone call using the Intelligent handset of the terminal Take the handset off the cradle and make a satellite call as though your
21. ollowing terms and conditions 1 This warranty is limited to the original Customer only It cannot be transferred or assigned to third parties unless the intent to transfer to a third party is expressly indicated in a purchase order and or warranty processing arrangements have been agreed upon in writing by BEAM 2 BEAM Communications does not warrant any installation maintenance or service of the Products not performed by BEAM nor does it warrant the use of Products with unapproved ancillary products 3 BEAM Communications will correct any defects in material or workmanship of products manufactured by BEAM which appear within 12 months from the date of shipment by BEAM Communications to the Customer BEAM Communications will repair or replace at our option any defective product provided that our analysis and or inspection discloses that such defects developed under normal and proper use 4 This warranty does not extend to goods subjected to liquid or particulate ingress extreme humidity misuse neglect accident or improper installation or to maintenance or repair of products that have been altered or repaired by anyone except BEAM Communications unless otherwise stated in writing 5 The warranty is a return to base warranty and freight is paid by the sender 6 Acharge of USD150 including return freight will be made for testing returned product which is not defective or is found to be defective as the result of improper use maintenan
22. re in the world your central base or another remote radio net The SatRADIO provides useful features such as field radio handheld dialling via DTMF tones and sends acknowledgement tones back over the radio to indicate current state It can be set up to operate in a number of ways best suited to your situation such as auto dial which automatically re establishes the Satellite link if the phone call drops out The system can also provide the ability to auto answer any incoming call The SatRADIO can be incorporated into any suitable two way radio system This radio equipment is supplied separately and configured separately for VHF or UHF The system is powered from a 10 to 32V DC source It also provides a data connection and Satellite SMS access The complete RST820 provides total peace of mind flexibility and a rapid deployment solution for government military and emergency service applications Page 9 of 29 Using RST820 SatRADIO The RST820 is software configurable to operate in a number of ways to best suit your situation This mostly relates to how the satellite call is initiated Auto answer Regardless of any locally initiated call out operation the SatRADIO can be setup to auto answer an incoming call Once answered the remote caller participates in the local radio net Manual answer An incoming satellite call causes an intermittent ring tone to be transmitted out to the local radio group Any member of the local group ca
23. s SatRADIO functionality 10 32V 7 GNDi Isolated GND This is the common for the relay contacts Sat UP Sat DOWN PWR nPTT and nRSQ 8 HIGH TEMP Output Satellite has not maintained registration Closed on Fail relay contact 9 Signal Led Red Output Indicated the condition of the RED Signal LED 7 5V on lt 8V off Not isolated 10 GND This can be used as return GND connection to disable Dial signal 11 nRSQ Input Received audio squelch signal gated RSSI Active low 12 Sat DOWN Output Satellite downlink audio unbalanced to radio transmitter 1V nom 13 HIGH TEMP Output Internal PCB temperature sensor has reached a pre defined maximum Closed on Fail relay contact 14 AUX Input Normally high 7 5V Pull below 2V to activate 15 Dial Input Enables auto dial a pre defined number or used for call transferring from DPL handset to radio Pull below 2V to disable Toggle to gt 12V to enable The minimum required signals are GNDI Sat UP from the radio receiver audio Sat DOWN to the radio transmitter audio nPTT and nRSQ The PWR input is connected to the DC supply or a 10 32V source The DIAL input must be connected either directly or by switch to the GND not GNDI signal to prevent autodial redial modes Page 22 of 29 Troubleshooting This chapter provides information to help you troubleshoot problems you may encounter while running the RST820 NQW No lights on RST820 A Check that DC power cable is correctly a
24. scription Information technology equipment Safety Part 1 General Requirements Electromagnetic compatibility and Radio Spectrum Matters ERM Electromagnetic compatibility EMC standard for radio equipment and services Product standard to demonstrate the compliance of mobile phones with the basic restrictions related to human exposure to electromagnetic fields 300MHz to 3GHz Satellite Earth Stations and Systems SES Harmonised EN for Mobile Earth Stations MESs Page 28 of 29 BEAM Warranty Conditions BEAM Communications gives this express warranty along with extended warranty endorsements where applicable in lieu of all other warranties express or implied including without limitation warranties of merchantability and fitness for a particular purpose This constitutes our sole warranty and obligation with regard to our products as well as the Customer s sole remedy BEAM Communications expressly disclaims all liability and responsibility for any special indirect or consequential damages or any further loss of any kind whatsoever resulting from the use of our product s The Customer s sole and exclusive remedy and the limit of BEAM liability for any loss whatsoever shall not exceed the purchase price paid by the Customer for the product to which a claim is made All products manufactured by BEAM Communications are warranted to be free from defects in material and workmanship in accordance with and subject to the f
25. specified cable being used does not exceed the Iridium maximum loss rating of 3dB to ensure maximum performance of the terminal Refer to your Service Provider for full details or to purchase an approved cable if using a cable other than the magnetic mount antenna included Connecting the Power Cable Plug in power cable into the 2 pin power socket located on rear panel of the RST820 case Attach the free ends to the correct terminals of the DC power supply being careful to observe polarity Connecting the Radio Interface Cable Connect the cable to the HD 15 connector labelled Remote Status Indicator Refer to the Radio Interface connection table for pin designations and signal requirements Connecting to the Comm Port if required Connect a PC Laptop to the Comm Port to make dial up modem calls The Iridium data speed is 2400bps and can be as high as 10kbytes if using Direct Internet compression A data call cannot be made at the same time as a voice call Connecting to the Log Port if required Connect a PC Laptop to the Log port to use the Beam Management System The Log Port should only be used for configuration and control of the terminal equipment Note Both ports are wired DCE and require a straight through cable Page 12 of 29 RST820 Operation System Power up After installation has been completed the RST820 system is now ready to be switched on To turn on the system 1 2 Apply power to the attached radio and RST82
26. t 5 Repeat steps above for transferring the next call when required NOTE 1 AutoDial in Beam Management Settings must be disabled NOTE 2 Auto Answer in Beam Management Settings must be disabled NOTE 3 If the Dial input remains in the ENABLED ve position after the call is ended this instructs the RST820 to operate in auto redial mode It will attempt to automatically call the last number that was originated from the RST820 system This is a similar function but not the SAME to the AutoDial mode which is instead enabled from the Beam Management System Page 16 of 29 Autodial Mode Quick Dial This mode enables the RST820 to continuously maintain a phone call link to the number in Quick Dial position 0 if configured This is ideal for emergency or disaster recovery situations when the terminal may be being used as a primary communication tool or a replacement for a Radio link that is down As soon as the SatRADIO is powered on and registered the RST820 will attempt to automatically call this number and maintain this call by redialling automatically Setting up Autodial Mode The Quick Dial Autodial feature uses the Quick Dial memory location 0 of the satellite terminal This enables a fixed telephone number to be programmed for a permanent application where the SatRADIO is always required to call the same location These settings are PIN protected using the Beam Management Syst
27. ttached and the external supply is adequately specified Kom No dial tone A Check if a data call is in progress and power is connected and equipment is in a normal state l Cannot make call two tone signal heard A Phone requires a PIN or PUK refer to the handbook l You can t make calls A Check that the antenna is properly mounted Do you have a clear view of the sky Did you enter the number in international format All calls made from the Iridium System require a special calling sequence please refer to your Service Provider for these details Check the signal strength meter If the signal is weak move the antenna to a more open area Check the Network Selection settings Check your Operator coverage map Is Restricted displayed Check the Call Barring setting Has a new SIM card been inserted rac You can t receive calls Check to see that your phone is powered on Check the antenna Is it properly mounted Do you have a clear view of the sky Check the signal strength If the signal is weak move the vehicle to a more open area Check the Call Forwarding and Call Barring settings TQ You can t make international calls A Have you included the relevant codes Press and hold the key to display the international dialling prefix and then enter the appropriate country code followed by the phone number lam Your PIN is blocked A Enter the PIN unblocking key PUK1 or cont
28. tting on another radio in the group 5 Once the acceptance pips are heard depress the transmit button and enter the a b C full number you wish to call and then release the button Usually the transmit button of the radio needs to be pressed the entire time the number is being entered In order to transmit the tones to the base unit If the dialled number seems to be a valid format acceptance pips will be transmitted to the handheld from the satellite base If the number is invalid then a FAIL tone is sent a long low beep 6 Progress calling tones will be heard whilst the call connects if the number was incorrect or the satellite network is not available a busy tone will be heard through the radio network Hanging up the call If the call was manually dialled or was incoming it can be hung up by the handheld user by simply pressing the transmit button of the radio followed with a DTMF 0 zero NOTE Transmission of any DTMF tones will only transmit whilst the transmit button of the two way is depressed and there is no other activity on the Radio channel Page 14 of 29 Accessing Quick Speed Dials from Radio Handset The quick dial mechanism can also be used if any of the quick dial numbers have been setup in the SatRADIO Dial PIN then a digit between 0 gt 9 then to identify the quick dial number The quick dials can be programmed only using the Beam Management System when connected with a PC to the L
29. ty of the Signal being received by the terminal There are many factors that will affect the signal strength including local RF interference poor antenna cabling or exceeding the 3DB loss limit poor line of sight or other environmental conditions affecting signal penetration to the antenna system Page 18 of 29 Intelligent Handset RST970 The RST820 is capable of supporting voice services on the Iridium network through the use of the DPL Intelligent handset The Intelligent handset enables you to access Voice and SMS services over the Iridium network in conjunction with the RST820 terminal interface A Beam Communications approved extension cable to the Intelligent handset is optionally available The DPL Handset is inserted and removed from the cup by pushing forward against the spring loaded arch A The RST820 is only compatible with the second generation DPL bus type Iridium Intelligent handset The Intelligent Handset should only be disconnected and or connected when the power is OFF B Inserting the DPL handset back in the cup WILL terminate an active call unless the magnet internal to the cup is physically removed doing so voids the warranty of the Intelligent handset cup Installing the Antenna refer to separate guide See the specific Iridium Antenna Guide or visit www beamcommunications com Page 19 of 29 Data Communications A 9 pin serial communications port Comm Port is provided for data co
30. were using a typical cellular telephone To make a satellite call 1 Remove the handset from the cradle by pushing the handset up 2 Enter the phone number you wish to call a Consult your Satellite SIM provider for standard dialling instructions as this may vary depending on the type of satellite SIM used 3 Once the number has been entered press the OK button to commence calling 4 To terminate the call simply press C or return the handset to its cup 5 To adjust the volume in call simply press the arrow up down on handset Transferring Intelligent Handset Mode to Radio Mode It is possible to make a call or answer a call on the Intelligent Satellite handset and then transfer the call through to the Radio network You MUST connect the Dial input signal to a toggle switch or other form of relay connection to change between input voltages 1 Answer an incoming call on the Intelligent Handset keypad or make a call on the Intelligent Handset 2 During the call activate the Dial input by placing it in the ENABLED positive voltage position for greater than 1sec The call will now be routed to the radio audio circuit 3 Toggle the switch for the Dial input by switching it back to the DISABLED GND voltage position This does NOT hang up the call 4 End the call by either transmitting a DIGIT 0 on the radio network or by returning the Intelligent handset to the cup or pressing end call on the Intelligent Handse
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