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User Manual DKM Extender Models: ACX1T-xxx-C/-MM
Contents
1. CPU Unit CON Unit e PM nouus e M aom wa S 12 3 4 5 12 3 4 5 Rear View Rear View 1 Connect to 5VDC power 1 Connect to 5VDC power supply supply 2 Service port 2 Service port 3 Connect to interconnect cable 3 Connect to interconnect cable 4 To CPU USB HID 4 Connect to USB HID devices 5 To CPU DVI D 5 Connect to DVI monitor 3 6 2 Model ACX1K 11 MM 11 SM Single Head Fiber CPU Unit CON Unit ZZEZEREE za wm GEENEENR Qa 9 Mn o9 zu 2 oO SHE zi 12 3 4 5 12 3 4 5 Rear View Rear View 1 Connect to 5VDC power 1 Connect to 5VDC power supply supply Service port Service port Connect to interconnect cable Connect to USB HID devices Connect to DVI monitor Connect to interconnect cable To CPU USB HID To CPU DVI D a A O N a A OU N 3 6 3 Model ACX1K 12A C Analog Audio Serial CPU Unit CON Unit 12 2011 01 28 1 o co Oo OQ NM 2011 01 28 Connect to 5VDC power supply Service port Connect to interconnect cable To CPU USB HID 1 To CPU DVI D Connect to serial D Sub 9 Audio IN Audio OUT To CPU USB HID 2 1 oO co Oa FW NM EE Description 6 78 9 6 78 9 9 B o M en Oo PES Eso PTS Fi 12 3 4 5 2 3 4 5 Hear View Hear View Connect to 5VDC power supply Service port Connect to interconnect cable C
2. Front View 1 IR receiver for remote control 17 DKM Extender 3 6 8 Model ACX1K 11V MM 11V SM Fiber with VGA 18 CPU Unit 5 6 7 o 88 m CON Unit 12 3 4 Hear View 1 Connect to 5VDC power supply 2 Service port KVM 3 Connectto interconnect cable 4 To CPU USB HID 5 To CPU DVI I VGA DVI 6 Service port DVI I 7 IR receiver for remote control CPU Unit 1 o Front View 1 IR receiver for remote control om Mee O EEO 2 3 4 5 Rear View 1 Connect to 5VDC power supply 2 Service port 3 Connect to interconnect cable 4 Connect to USB HID devices 5 Connect to DVI monitor CON Unit A 1 Front View 1 IRreceiver for remote control 2011 01 28 3 6 9 Model ACX1K 22 C Dual Head Cat X CPU Unit CON Unit 6 7 8 9 6 7 8 9 JP n PEDO ART E n i OR a0 Or en m Ko 2 3 4 5 12 3 4 5 Rear View Rear View 1 N o0 fF 99 co 2011 01 28 Connect to 5VDC power supply Service port 1 Connect to interconnect cable 1 To CPU USB HID 1 To CPU DVI D 1 Service port 2 Connect to interconnect cable 2 To CPU USB HID 2 To CPU DVI D 2 1 N DO oO fF 99 co Connect to 5VDC power supply Service port 1 Connect to interconnect cable 1 Connect to USB HID devices 1 Connect to DVI monitor 1 Service port 2 Connect to interconnect cable 2
3. 1 2 3 4 5 Extender Single Head 1 2 3 4 5 8 Extender Single Head with Digital Analog Audio 2011 01 28 29 DKM Extender 1 2 3 4 5 6 if Extender Dual Head with 4x USB HID Source computer CPU Extender CPU Unit Interconnect cable Extender CON Unit Console monitor keyboard mouse Second monitor option only with Dual Head devices USB HID devices option only with 4x USB HID devices Audio sink optional only with devices with Analog Audio Serial option or Digital Audio option ON DOF 0o MN 30 2011 01 28 Configuration Transmission Parameters The device operates with a proprietary compression method In default configuration the device adapts dynamically to monitor resolution and image content This configuration is suitable for almost all conditions and should only be modified if image quality is not fully satisfactory In exceptional cases there can appear detached frame droppings loss of single pictures or color effects DDC Settings By default the device sends the factory preset DDC information to the CPU This information is suitable in most cases The download of the DDC information of the console monitor can be performed during normal operation see Chapter 6 1 Page 33 For special requirements DDC information can be retrieved and uploaded as a binary file at both the CPU Unit and the CON Unit Connect your computer with a USB Mini cable to the service por
4. eeeeeeee 46 EE c 47 7 8 Shipping Weight noscere ns 47 4 2011 01 28 10 11 2011 01 28 Troubleshootiing riore een 48 8 1 Blank SCre n m een 48 8 2 USB oi Ae he ed 49 8 3 Serial CONGO esee 50 8 4 Analog Audi uii e ee 50 85 Digital Audio scu een ena Ee e eas 51 8 6 USB HID Add On sse 52 Technical Support irre reni crine rane unie nbaeei 53 9 1 support Checklist 22 eee nee ee 53 9 2 Shipping Checklist eee cess eeeeneeeeeeneeeeeneeeeneea 53 Regulatory and Standards Compliance 54 10 1 CE Declaration Of Conformity lt w wwwwaammamanmwaamawa 54 10 2 North American Regulatory Compliance 55 10 39 WEEE tein ef i err bti oa Macros 55 104 ROHS u 55 GlOSSary uiid PS eiu A 56 1 1 1 2 About This Manual Scope This manual describes how to install your Extender how to operate it and how to perform trouble shooting Validity This manual is valid for all devices listed on the front page The product code is printed on the base of the devices Cautions and Notes The following symbols are used in this manual This symbol indicates an important operating instruction that should be followed to avoid any potential damage to hardware or property loss of data or personal injury This symbol indicates importan
5. The Extender is designed for use with Cat X Twisted Pair interconnect cables or fiber interconnect cables The Extender with Cat X interconnect cables is unsuitable for connection between buildings where a fiber optic based product should be used instead The Extender with fiber interconnect cables can also be used with applications in environments which are difficult in electromagnetical aspects Electromagnetical interference can limit the maximum distance und reliability 2011 01 28 3 2 System Overview The Extender consists of aCPU Unit and a console unit CON Unit The CPU Unit is connected directly to the source computer CPU using the supplied cables The CON Unit is connected to the console monitor keyboard and mouse The CPU Unit and the CON Unit communicate with each other through the interconnect cables 1 2 3 4 5 6 7 System Overview Source computer CPU Extender CPU Unit Interconnect cable Extender CON Unit Console monitor keyboard mouse Second monitor option only with Dual Head devices USB HID devices option only with 4x USB HID devices NO oc BR Qo Ng See Chapter 4 3 Page 29 for installation examples 2011 01 28 9 3 3 Product Range All part numbers for devices of the COMPACT series end with COMPACT Part No Description ACX1K 11 x Single Head Extender for 1x DVI D Single Link up to 1920x1200 2x USB HID ACX1K 12A x Single Head Extender for
6. 4 BLACK BOX IHNEN User Manual Edition 2011 01 19 DKM Extender Models ACX1T xxx C MM SM ACX1R xxx C MM SM Black Box Deutschland GmbH Ludwigstrasse 45 b 85399 Halbergmoos techsupp black box de www blackbox de Tel 49 811 5541 0 Fax 49 811 5541 499 Copyright 2011 All rights reserved This information may not be reproduced in any manner without the prior written consent of the manufacturer Information in this document is subject to change without notice Trademarks All trademark and trade names mentioned in this document are acknowledged to be the property of their respective owners Disclaimer While every precaution has been taken during preparation of this manual the manufacturer assumes no liability for errors or omissions Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein The manufacturer reserves the right to change specifications functions or circuitry of the product without notice The manufacturer cannot accept liability for damage due to misuse of the product or due to any other circumstances outside the manufacturer s control whether environmental or installation related The manufacturer shall not be liable for any loss damage or injury arising directly indirectly incidentally or consequently from the use of this product 2 2011 01 28 Contents 1 About This Manual eres ennt 6 1 1 lr
7. Connect to USB HID devices 2 Connect to DVI monitor 2 19 DKM Extender 3 6 10 Model ACX1K 22 MM 22 SM Dual Head Fiber CPU Unit CON Unit 7 9 6 8 9 LI OEEO E CEO f mi dni Ko m 9 moo E 12 3 4 5 4 5 Hear View Hear View 1 Connect to 5VDC power supply Service port 1 Co Connect to interconnect cable 1 To CPU USB HID 1 To CPU DVI D 1 Service port 2 o oc A Connect to interconnect cable 2 To CPU USB HID 2 9 To CPU DVI D 2 co 20 1 Connect to 5VDC power supply Service port 1 Co Connect to interconnect cable 1 Connect to USB HID devices 1 Connect to DVI monitor 1 Service port 2 NO oc A Connect to interconnect cable 2 Connect to USB HID devices 2 9 Connect to DVI monitor 2 co 2011 01 28 3 7 Status LEDs The Extender is fitted with a multi color LED on both sides for overall status indication and with two further LEDs on the back side for indication of the connection status Description e Pi 12 o lm om 12 3 3 Rear View Front View LED 1 and 2 Connection Status Pos LED Status Description 1 Failure LED Off Connection available green On or Connection failure flashing for about Flashing 20 s following a connection failure 2 Status LED Flashing No connection via interconnect cable green On Connection available LED 3 USB and Video
8. default Exit Command Mode lt Esc gt Change Hot Key sequence Left Ctrl Left Shift gt lt c gt lt Hot Key Code gt lt Enter gt Q lt Key gt lt Key gt Press keys simultaneously lt Key gt lt Key gt Press keys successively 2x lt Key gt Press key quickly twice in a row similar to a mouse double click The Hot Key sequence to enter Command Mode can be changed The following table lists the Hot Key Codes for the available key sequences Hot Key Code Hot Key Left Ctrl Left Shift lt i gt 2x Scroll 2x Left Shift 2x Left Ctrl 2x Left Alt 2x Right Shift 2x Right Ctrl 2x Right Alt ce 0 O0 j Co nN 32 2011 01 28 _ Operation 6 Operation 6 1 Download of DDC Information By default data from the internal DDC list is reported to the source computer CPU If these settings do not lead to a satisfying result the DDC information of the console monitor can be downloaded and stored internally The devices have to be configured accordingly see Chapter 5 2 Page 31 On all KVM Extenders with USB HID support the user can load the DDC information of the console monitor via keyboard command under operating conditions 1 2 2011 01 28 Enter Command Mode with the Hot Key see Chapter 5 3 Page 32 Press the key a to download the DDC information of the console monitor Th
9. technology Term Explanation Cat X Any Cat 5e Cat 6 Cat 7 cable CGA The Color Graphics Adapter CGA is an old analog graphic standard with up to 16 displayable colors and a maximum resolution of 640x400 pixels Component The Component Video YPbPr is a high quality Video video standard that consists of three independently and separately transmittable video signals the luminance signal and two color difference signals Composite Video The Composite Video is also called FBAS and it is part of the PAL TV standard CON Unit CPU Unit Component of a Extender or Media Extender to connect to the console monitor s keyboard and mouse optionally also with USB 2 0 devices Component of a Extender or Media Extender to connect to a source computer CPU DDC The Display Data Channel DDC is a serial communication interface between monitor and source computer CPU It allows a data exchange via monitor cable and an automatic installation and configuration of a monitor driver by the operating system Dual Access A system to operate a source computer CPU from two consoles Dual Head A system with two video connections Dual Link A DVI D interface for resolutions up to 2560x2048 by signal transmission of up to 330 MPixel s 24 bit DVI Digital video standard introduced by the Digital Display Working Group http www ddwg org Single Link and Dual Link standard are distinguished The
10. 1x DVI D Single Link up to 1920x1200 4x USB HID and Analog Audio Serial option ACX1K 12A x Single Head Extender for 1x DVI D Single Link up to 1920x1200 4x USB HID and Digital Audio option ACX1K 11V x Single Head Extender for 1x DVI I VGA DVI Single Link up to 1920x1200 2x USB HID ACX1K 22 x Dual Head Extender for 2x DVI D Single Link up to 1920x1200 4x USB HID Part numbers for Connections via Cat X or Fiber Cable All mentioned devices are available in the following versions e Connection via Cat X cable x C e Connection via Multi mode fiber cable x M e Connection via Single mode fiber cable x S Part numbers for CPU Unit and CON Unit The part numbers for the CPU Unit and the CON Unit can be derived from the part number of the complete device Example ACX1K 11 C e CPU Unit ACX1T 11 C e CON Unit ACX1R 11 C 10 2011 01 28 3 4 Upgrade Kits Model Description ACS1009A RMK 19 1U rack mount kit to mount up to 4 Single Head devices ACS2209A RMK 19 1U rack mount kit to mount up to 4 Dual Head or SingleHead Audio devices DRMVACU S DIN Rail Mounting kit 3 5 Accessories Model Description ACS1009A 4A I nternational power supply 100 240VAC 5VDC 4 A ACXSPL12 DVI D splitter cable 2011 01 28 11 3 6 Device Views 3 6 1 Model ACX1K 11 C Single Head Cat X
11. Mode CON Unit Connection between gt Check interconnect cable and LED 3 flashing CON Unit and CPU Unit connections slowly Keyboard in Command gt Press Esc to leave Command Mode Mode 52 2011 01 28 EE Technical Support 9 Technical Support Prior to contacting support please ensure you have read this manual and then installed and set up your Extender as recommended 9 1 Support Checklist To efficiently handle your request it is necessary to complete our checklist for support and problem cases Download Keep the following information available before you call e Company name phone number and email e Type and serial number of the device see bottom of device e Date and number of sales receipt name of dealer if necessary e Issue date of the existing manual e Nature circumstances and duration of the problem e Involved components such as graphic source CPU OS graphic card monitor USB HID USB 2 0 devices interconnect cable including manufacturer and model number e Results from any testing you have done 9 2 Shipping Checklist 1 Toreturn your device contact your dealer to obtain a RMA number Return Material Authorization 2 Package your devices carefully preferably using the original box Add all pieces which you received originally 3 Note your RMA number visibly on your shipment Devices that are sent in without a RMA number cannot be accepted The shipment will be sent back without b
12. cable 1 8 m type A to type B EX EN Additional content for Analog Audio Serial option e Serial cable 1 8 m RS232 male connector eu T e Stereo jack cable 1 6 m 3 5 mm male connector orf Jui 2011 01 28 25 Additional content for Digital Audio option e RCA cable 2 5 m Cinch male connector HI Doe au T e TOSLINK cable 1 8 m F05 male connector U Dp Additional content for USB HID Add On option e USB cable 1 8 m USB type A to type B EI c Additional content for VGA option replaces DVI D cable VGA cable 1 8 m VGA male to DVI I male jo e Infrared remote control Q If anything is missing contact your dealer 26 2011 01 28 4 2 o o 4 2 1 System Setup First time users are recommended to setup the system with the CPU Unit and the CON Unit in the same room as a test setup This will allow you to identify and solve any cabling problems and experiment with your system more conveniently gt Please verify that interconnect cables interfaces and handling of the devices comply with the requirements see Chapter 7 Page 34 Extender Setup 1 Switch off all devices CON Unit Installation 2 Connect your monitor s keyboard and mouse to the CON Unit 3 Connect the CON Unit with the interconnect cable s 4 Connectthe 5VDC power supply to the CON Unit CPU Unit Installation 5 Connect the source computer CPU with the supplied cabl
13. connectors type LC see Chapter 7 2 2 Page 40 The correct function of the device can only be guaranteed with SFPs provided by the manufacturer SFP modules can be damaged by electrostatic discharge ESD When handling care must be taken so that the devices are not damaged 2011 01 28 35 7 1 7 36 Serial Interface The serial interface option supports a full duplex transmission with a real hardware handshake up to a Baud rate of 19 200 Baud The CON Unit is cabled as DTE Data Terminal Equipment like CPU output and can be connected directly to DCE devices Data Communication Equipment e A touch screen can be connected directly to the CON Unit Toconnectto a serial printer or any other DTE instead of DCE device you need a null modem cable crossed cable between CON Unit and the device Operation of several devices The serial interface transmits 6 signals 3 for each direction Normally 4 of the 6 signals are handshake signals in addition to RxD and TxD The following configurations however can be realized using special adapter splitting cables e Three single 2 wire transmissions e Two transmissions with a handshake signal A serial mouse and a single 2 wire transmission In this case choose X ON X OFF software handshake for traffic control at printer and PC Connection Format DTE Data Terminal Equipment Speed Up to 19 200 Baud Data Format Format independent Data Transmission
14. lle 6 1 2 Validily ae an nn 6 1 3 Cautions and Not S aza 6 2 Safety Instr ctions u u uen een 7 3 Description ee eee 8 3 1 Application nn eee 8 3 2 System Overview ssssseesee emere 9 3 9 Product RI NGA ie trennt Fitness ninrin 10 3 4 Upgrade Kits 11 3 9 ACCOSSOMES i iin etit ti db Fri ipM Usa o Bye ESSA 11 36 ADGVICE VIEWS E 12 3 6 1 Model ACX1K 11 C Single Head Cat X 12 3 6 2 Model ACX1K 11 MM 11 SM Single Head Fiber nennen 12 3 6 3 Model ACX1K 12A C Analog Audio Serial 12 3 6 4 Model ACX1K 12A MM 12A SM Analog Audio Serial sssssse 14 3 6 5 Model ACX1K 12D C Digital Audio 15 2011 01 28 3 7 3 6 6 Model ACX1K 1S4MD 1S4SD Digital Audio 16 3 6 7 Model ACX1K 11V C Single Head Cat X with VGA 17 3 6 8 Model ACX1K 11V MM 11V SM Fiber with VGA ssseeeee 18 3 6 9 Model ACX1K 22 C Dual Head Cat X 19 3 6 10 Model ACX1K 22 MM 22 SM Dual Head Fiber ERIER 20 otatus LEDS acr Rent tpe ete detect eet 21 3 7 1 Status Digital Audio Option 22 3 7 2 Status USB HID Add On Option 23 3 7 3 Status VGA DVI I Option sess 24 3 4 Installation smmmmamama namana namana manana manana manana n
15. 3 5 mm stereo jack plug audio in amp audio out Connections CON Unit 2x 3 5 mm stereo jack plug audio in amp audio out 2011 01 28 37 DKM Extender 7 1 9 Digital Audio Interface The digital audio option supports the unidirectional transmission of digital audio data Up to three sources can be connected to the CPU Unit The active source is transmitted If several sources are active the XLR signal takes priority otherwise the first active signal Up to three sinks can be connected to the CON Unit The signal is available at all outputs concurrently Compatibility AES 3 S PDIF EIAJ CP1201 IEC 60958 Standards Scanning Frequency Dolby Digital DTS PCM 32 to 48 kHz CPU Unit Inputs Mini XLR symmetrical lockable e Coaxial RCA Cinch e Optical TOSLINK CON Unit Outputs e Mini XLR symmetrical lockable e Coaxial RCA Cinch e Optical TOSLINK 38 2011 01 28 7 2 7 2 1 Q A A 0 Interconnect Cable Cat X A point to point connection is required Operation with several patch fields is possible Routing over an active network component such as an Ethernet Hub Router or Switch is not allowed gt Avoid routing Cat X cables along power cables gt Ifthe site has 3 phase AC power try to ensure that CPU Unit and CON Unit are on the same phase To maintain regulatory EMC compliance correctly installed shielded Cat X cable must b
16. N Unit Connect power cable first USB device No USB HID device Connect USB HID device without function USB HID device is not gt Contact dealer if necessary supported 2011 01 28 49 DKM Extender 8 3 Serial Connection Diagnosis Possible Reason Measure Serial device not operational Settings of the serial interface gt Check Baud rate and general settings No serial connection to gt Check connection via serial CPU cable No serial connection to Connect serial end device and end device e g touch switch it on screen keyboard Check connection via serial cable Touch screen Hardware handshake gt Adjust serial interface to X ON not operational X OFF software handshake 8 4 Analog Audio Diagnosis Possible Reason Measure CON Unit No audio connection to gt Connect analog audio source No signal at CPU audio source gt Check audio cable audio output j No Signal gt Switch analog audio source on gt Activate analog output at CPU audio source No audio connection to gt Connect analog audio sink and audio sink e g Switch it on speakers gt Check connection of audio cable CPU Unit No audio connection to gt Connect analog audio source No signal at audio source microphone audio output microphone gt Check connection of audio cable microphone F No signal gt Switch analog audio source on gt Activat
17. Status LED color Description Dark Red Device ready Red Connection available Blue USB connection available Green Video available Yellow Connection and USB signal available no video Violet Connection and video signal available no USB signal Light Blue USB and video signal available no connection Turquoise Connection USB and video signal available operating status 2011 01 28 21 3 7 1 22 Status Digital Audio Option The Extender with optional digital audio is fitted with a further multi color LED on the rear side for indication of the connection status CPU Unit CON Unit 1 1 e Em e olm Rear View Rear View LED 1 Digital Audio Status LED color Description Red No signal Cyan CPU Unit RCA signal available Violet CPU Unit XLR signal available Blue CPU Unit TOSLINK signal available Green CON Unit Signal available 2011 01 28 3 7 2 Status USB HID Add On Option The Extender with optional USB HID is fitted with three further LEDs on the rear side for indication of the connection status CPU Unit CON Unit 302 1 a se Rear View Rear View Pos LED Status Description 1 2 Device LED Off No USB HID device or not supported orange USB device connected Flashing USB HID device active fast On USB HID device ready or Extender in command mode 3 Status LED Off e No power supply
18. amana nama wanawa 25 4 1 Package Contents 5 eric iter en 25 4 2 System Selup i unie e cte Ioa Aari 27 4 2 1 Extender Setup seen 27 4 2 2 Setup of Optional Modules 28 4 3 Example Applications eenen 29 5 Configuration cerit keine en rk asma nianus 31 5 1 Transmission Parameters eeen 31 5 2 JDDG S ettings ue ee ee 31 5 3 Command Mode sssseeeeee emen 32 6 rium 33 6 1 Download of DDC Information a e 33 7 Specifications couture cuentan ten etr WAGAWA KESWa 34 7 1 WS PR 34 7 1 1 DVI D Single Link w wwmmwmmamamamwaa 34 7 1 2 DVI I Single Link eeeees 34 7 1 3 USB sD ps eire erectae ees 34 7 1 4 USB 2 0 transparent 35 7 1 5 RJ45 Interconnect ccecce 35 7 1 6 Fiber SFP Type LC Interconnect 35 TAT SerialInterface u n0nn nee 36 7 1 8 Analog Audio Interface 37 7 1 9 Digital Audio Interface esses 38 7 2 Interconnect Cable censere tienne 39 7 2 1 9 9 E 39 7 2 2 o E EE E AWA 40 7 3 Supported Peripherals seeeene 41 7 3 1 USB HID Devices eenen 41 7 4 Connector PINOULS nacer ne 42 7 5 Power Supply cccccececeeeeeeceeceeeeeeeceeaeeeeeeeseseeneeaeeeeeees 46 7 6 Environmental Conditions
19. are Full HD 1080p 2K HD 2048x1080 and 2048x1152 Single mode 9p single mode fiber cable S Video Y C The S Video Y C is a video format transmitting luminance and chrominance signals separately Thereby it has a higher quality standard than FBAS TOSLINK Standardized fiber connection system for digital transmission of audio signals F05 plug connection Triple Head A system with three video connections 2011 01 28 57 DKM Extender 58 Term Explanation USB HID USB HID devices Human Interface Device allow for data input There is no need for a special driver during installation New USB HID device found is reported Typical HID devices include keyboards mice graphics tablets and touch screens Storage video and audio devices are not HID VGA Video Graphics Array VGA is a computer graphics standard with a typical resolution of 640x480 pixels and up to 262 144 colors It can be seen as a follower of the graphics standards MDA CGA and EGA 2011 01 28
20. e RxD Receive Data e TxD Transmit Data Traffic Control The following signals are transmitted hardware handshake e RTS Request To Send e CTS Clear To Send e DTR Data Terminal Ready e DSR Data Set Ready 2011 01 28 7 1 8 Analog Audio Interface The Analog Audio option supports a bidirectional stereo audio transmission in nearly CD quality The audio interface is a line level interface and it is designed to transmit the signals of a sound card or another line level device as well as to allow the connection of active speakers to the CON Unit Stereo audio can be transmitted bidirectionally at the same time Connection of a microphone Connect the microphone to the audio input of the CON Unit There are two ways to establish this connection e The output of the CPU Unit is connected with the microphone input of the sound card red Adjust the sound card to provide an additional amplification 20 dB e The output of the CPU Unit is connected to the audio input of the sound card blue Choose this connection if the microphone has its own pre amplifier The CON Unit can do the pre amplification of the microphone as well Open the CON Unit locate the MIC jumper on the audio board and close the pins Transmission Format Digitized virtually CD quality audio 16 bit 38 4 KHz Signal Level Line Level 5 Volt Pk Pk maximum Input Impedance 47 KOhm Connections CPU Unit 2x
21. e analog output at audio Source No audio connection to gt Check connection to CPU audio sink e g CPU gt Check connection of audio cable gt Check audio configuration 50 2011 01 28 8 5 Digital Audio CPU Unit CON Unit 1 1 ET om oie a T pem Rear View Hear View Diagnosis Possible Reason Measure CPU Unit No audio connection to Connect digital audio source LED 1 red CPU audio source gt Check connection of audio cable No signal gt Switch digital audio source on gt Activate digital output at CPU audio source CON Unit No audio connection to Connect digital audio sink LED 1 red audio sink e g gt Check connection of audio cable speakers No signal gt Check signal at CPU Unit No signal Digital Silence at active gt Check LEDs at CPU Unit LEDs 1 OK audio source Check audio format gt Change audio input 2011 01 28 51 DKM Extender 8 6 X USB HID Add On CPU Unit CON Unit 3 2 1 am 3a Rear View Rear View Diagnosis Possible Reason Measure LED 1 2 off Device at higher lower Check connection of USB cable USB HID port not to USB HID device detected gt Connect USB HID device gt Contact dealer if necessary CPU Unit Connection between gt Check interconnect cable and LED 3 off CON Unit and CPU Unit connectors CON Unit Keyboard in Command gt Press Esc to leave Command LED 3 off Mode
22. e reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances All power supplies are certified to the relevant major international safety standards WEEE The manufacturer complies with the EC Directive 2002 96 EG on the prevention of waste electrical and electronic equipment WEEE The device labels carry a respective marking RoHS This device complies with the EC Directive 2002 95 EG on the Restriction of the use of certain Hazardous Substances in electrical and electronic equipment RoHS The device labels carry a respective marking 2011 01 28 55 DKM Extender 11 56 Glossary The following terms are commonly used in this guide or in video and KVM
23. e screen goes black for a short time At the same time Command Mode is closed and the keyboard LEDs return to previous status The video mode has been readjusted Screen quality should be optimal The CPU should now show the console monitor as the current screen together with the available video resolutions The DDC information of the console monitor was loaded once Reloading is possible by repeating the operation 33 7 7 1 7 1 1 7 1 3 34 Specifications Interfaces DVI D Single Link The video interface supports the DVI D protocol All signals that comply to DVI D Single Link norm can be transmitted This includes e g monitor resolutions such as 1920x1200 60Hz Full HD 1080p or 2K HD up to 2048x1152 Data rate is limited to 165 MPixel s DVI I Single Link The video interface supports the DVI I protocol All analog VGA or digital DVI signals that comply to DVI I Single Link norm can be transmitted This includes e g monitor resolutions such as 1920x1200 60Hz Full HD 1080p or 2K HD up to 2048x1152 Data rate is limited to 165 MPixel s Transmission of interlaced video signals such as 1920x1080i cannot be guaranteed USB HID Our devices with an USB HID interface support a maximum of two devices compliant with the USB HID protocol Each USB HID port provides a maximum current of 100 mA Keyboard Compatible with most USB keyboards Certain keyboards with additional functions may require custom
24. e used throughout the interconnection link To maintain regulatory EMC compliance all Cat X cables need to carry ferrites on both cable ends close to the device Type of Interconnect Cable The Extender requires interconnect cabling specified for Gigabit Ethernet 1000BASE T The use of solid core AWG24 shielded Cat 5e or better is recommended Cat X Solid Core Cable S UTP Cat 5e cable according to EIA TIA AWG24 568 B Four pairs of wires AWG24 Connection according to EIA TIA 568 B 1000BASE T Cat X Patch Cable S UTP Cat 5e cable according to EIA TIA AWG26 8 568 B Four pairs of wires AWG26 8 Connection according to EIA TIA 568 B 1000BASE T The use of flexible cables patch cables type AWG26 8 is possible however the maximum possible extension distance is halved Maximum Acceptable Cable Length Cat X Installation Cable 140 m 400 ft AWG24 Cat X Patch Cable 70 m 200 ft AWG26 8 2011 01 28 39 DKM Extender 7 2 2 Q 40 Fiber A point to point connection is necessary Operation with multiple patch panels is allowed Routing over active network components such as Ethernet Hubs Switches or Routers is not allowed Type of Interconnect Cable Cable notations according to VDE Type of cable Specifications Single mode 9um Two fibers 9um I V ZN H 2E9 in house patch cable I V ZN HH 2E9 in house breakout cable VAD ZN H 4E9 in house o
25. eing opened postage unpaid 2011 01 28 53 10 10 1 54 Regulatory and Standards Compliance CE Declaration Of Conformity The products listed below in the form as delivered comply with the provisions of the following European Directives 2004 108 EG Council Directive on the approximation of the laws of the Member States relating to electromagnetic compatibility CE CE Marking 2009 Product list ACX1K COMPACT Series The products comply with the following harmonized standards for Information Technology Equipment EN 55022 09 2006 Class A IEC 61000 4 2 02 2001 IEC 61000 4 3 05 2006 IEC 61000 4 4 12 2004 IEC 61000 4 5 11 2006 This declaration certifies the conformity to the specified directives but contains no assurance of properties The safety instructions and installation guidelines noted in this manual shall be considered in detail The length of the attached CPU or CON cables must not exceed 3 m The use of suggested interconnect cables is mandatory Use in a Domestic Environment This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures 2011 01 28 EE Regulatory and Standards Compliance 10 2 10 3 10 4 North American Regulatory Compliance This equipment has been found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provid
26. ernal use C3 Internal use C2 n c C5 GND C4 Internal use Connector USB Type B Picture Pin Signal Color 1 VCC 5VDC Red 2 Data White a 3 Data Green 4 GND Black 2011 01 28 43 Connector USB Type A Picture Pin Signal Color 1 VCC 5VDC Red p 2 Data White 3 Data 4 Green 4 GND Black Connector Mini USB Type B Picture Pin Signal Color 1 VCC 5VDC Red 1 5 2 Data White 3 Data Green 4 n c 5 GND Black RJ45 Picture Pin Signal Pin Signal Fiber SFP Typ LC Picture Diode Signal 1 Data OUT alle ev 2 Data IN 1 2 44 2011 01 28 Power Supply Picture Pin Signal 5VDC inside VCC 5VDC e Outside GND D Sub 9 Serial Picture Pin Signal Pin Signal 1 n c 6 DTR Tees 5 2 CTS 7 TxD 3 RTS 8 RxD 6 9 4 DSR 9 n c 5 GND 3 5 mm Stereo Jack Plug Picture Pin Signal GND 213 Audio IN OUT L Audio IN OUT R RCA Cinch Picture Pin Signal 1 GND jm O 2 Data IN OUT 2011 01 28 45 Mini XLR Picture Pin Signal 1 GND 132 e 2 Data 3 Data TOSLINK Picture Diode Signal f 1 Data IN OUT KO 7 5 Power S
27. es to the CPU Unit Please ensure the cables are not strained 6 Connect the CPU Unit to the interconnect cable s Connect the 5VDC power supply to the CPU Unit 8 Power up the system To power up the system the following sequence is recommended Monitor CON Unit CPU Unit source The Extender with VGA DVI I input is connected as mentioned above For a complete and detailed description of the setup and configuration of the VGA option see the manual of the Media DVI Converter K238 5V Download 2011 01 28 27 4 2 2 28 Setup of Optional Modules The modules can be hot plugged Analog Audio Serial Option 1 Connect the audio source with the CPU Unit e g CPU audio output with audio input CPU audio input with audio output 2 Connect the audio output at the CON Unit with headphones or suitable speakers 3 Connectthe audio input at the CON Unit with a suitable microphone Digital Audio Option 1 Connect the digital audio source with the suitable audio input of the CPU unit 2 Connectthe audio output of the CON Unit with suitable speakers or audio amplifiers If several active sources are connected Mini XLR input takes priority The audio signal is available at all outputs USB HID Add On Option 1 Connect the CPU with the CPU Unit 2 Connect the USB HID devices with the CON Unit 2011 01 28 4 3 Example Applications This section illustrates typical installations of Extenders
28. firmware to operate Keyboards with an integral USB Hub Mac keyboards e g are also supported Mouse Compatible with most 2 button 3 button and scroll mice 2011 01 28 7 1 4 7 1 5 7 1 6 Q A Other USB HID devices The proprietary USB emulation also supports certain other USB HID devices such as specific touch screens graphic tablets barcode scanners or special keyboards Support cannot be guaranteed however for every USB HID device Only two USB HID devices are supported concurrently such as keyboard and mouse or keyboard and touch screen A hub is allowed but it does not increase the number of HID devices allowed To support other USB non HID devices such as scanners web cams or memory devices choose our devices with transparent USB support USB 2 0 transparent Extender models with transparent USB 2 0 support allow the connection of all types of USB 2 0 devices without restriction USB 2 0 data transfer is supported with USB high speed max 480 Mbit s Each USB 2 0 port provides a maximum current of 500 mA high power RJ45 Interconnect The communication of the Cat X devices requires a 1000BASE T connection Connector wiring must comply with EIA TIA 568 B 1000BASE T with RJ45 connectors at both ends All four cable wire pairs are used Fiber SFP Type LC Interconnect The communication of fiber devices is performed via Gigabit SFPs that have to be connected to suitable fibers fitted with
29. o USB HID devices is not possible even if you use a USB hub 2011 01 28 41 7 4 Connector Pinouts Connector DVI D Single Link A RN E 8 Cl C2 HEHEHEHEHE uin TTT TT TTT ik C5 LLL i j Se 24 C3 C4 Pin Signal Pin Signal Pin Signal 1 T M D S data 2 9 T M D S data 1 17 T M D S data 0 2 T M D S data 2 10 T M D S data 1 18 T M D S data 0 3 T M D S data 2 11 T M D S data1 19 T M D S data 0 GND GND GND 4 n c 12 n c 20 nc 5 n C 13 nc 21 nc 6 DDC Input SCL 14 5VDC high 22 T M D S clock impedance GND 7 DDC Output 15 GND 23 T M D S clock SDA 8 Internal use 16 Hot Plug 24 T M D S clock recognition C1 Internal use C3 Internal use C2 n c C5 GND C4 Internal use 42 2011 01 28 Connector DVI I Single Link pe 8 C1 C2 UJIJI IA ole rT TT TT tT ae C5 LC o 24 C3 C4 Pin Signal Pin Signal Pin Signal 1 T M D S data 2 9 T M D S data 1 17 T M D S data 0 2 T M D S data 2 10 T M D S data 1 18 T M D S data 0 3 T M D S data 2 11 T M D S data 1 19 T M D S data 0 GND GND GND 4 n c 12 n c 20 nc 5 n c 13 n c 21 n c 6 DDC Input SCL 14 5VDC high 22 T M D S clock impedance GND 7 DDC Output 15 GND 23 T M D S clock SDA 8 Internal use 16 Hot Plug 24 T M D S clock recognition C1 Int
30. on to the power network LED 1 on or Connection between gt Check interconnect cables and LED 2 off CON Unit and CPU Unit connections CPU Unit No video signal detected Check DVI D cable to CPU LED 3 red or by source computer gt Download DDC information from yellow CPU console monitors see Chapter 6 1 Page 33 Reboot CPU if necessary CON Unit No monitor detected gt Check connection length and LED 3 red or quality of the DVI D cable to yellow monitor tighten cable thumbscrews No video signal detected gt Check connection length and from CPU Unit quality of interconnect cables between the units gt Download DDC information from console monitors see Chapter 6 1 Page 33 Reboot CPU if necessary 48 2011 01 28 8 2 USB HID e m 12 EL enol o o 12 3 3 Rear View Front View Diagnosis Possible Reason Measure Keyboard LEDs Keyboard in Command gt Press lt Esc gt to leave Command Shift and Scroll Mode Mode are blinking CPU Unit No USB connection to gt Check connection of USB cable LED 3 green or CPU to CPU select another USB port violet if necessary gt Remove USB and power cable and restart CPU Connect power cable first CON Unit Problems with USB gt Check connection of USB cable LED 3 green or connection to USB HID device violet gt Remove DVI and power cable and restart CO
31. onnect to USB HID devices 1 Connect to DVI monitor Connect to serial D Sub 9 Audio IN Audio OUT Connect to USB HID devices 2 13 DKM Extender 3 6 4 Model ACX1K 12A MM SM Analog Audio Serial CPU Unit CON Unit 6 7 8 9 6 7 8 9 En T remi o BB aom Bm me T 2 3 4 5 2 3 4 5 Rear View 1 oA DO FW NM 14 Connect to 5VDC power supply Service port Connect to interconnect cable To CPU USB HID 1 To CPU DVI D Connect to serial D Sub 9 Audio IN Audio OUT To CPU USB HID 2 Rear View 1 oA DO A OMN Connect to 5VDC power supply Service port Connect to interconnect cable Connect to USB HID devices 1 Connect to DVI Monitor Connect to serial D Sub 9 Audio IN Audio OUT Connect to USB HID devices 2 2011 01 28 3 6 5 Model ACX1K 12D C Digital Audio CPU Unit 6 7 8 9 Description CON Unit lods T M m omuse 6 7 8 eg o im n E 26 1 2 8 4 5 Rear View 1 Connect to 5VDC power supply Service port Connect to interconnect cable To CPU USB HID 1 To CPU DVI D RCA input Mini XLR input TOSLINK input To CPU USB HID 2 o co DO A OMN 2011 01 28 12 3 4 Hear View O1 3 1 Connect to 5VDC power supply Service port Connect to interconnect cable Connect to USB HID devices 1 Connect to DVI monitor RCA output Mini XLR outp
32. r outdoor breakout cable resistant A DQ ZN B2Y 4G9 outdoor cable with protection against rodents Multi mode 50um Two fibers 50um I V ZN H 2G50 in house patch cable VAD ZN H 4G50 in house or outdoor breakout cable resistant Multi mode 62 5um Two fibers 62 5um I V ZN HH 2G62 5 in house breakout cable A DQ ZN B2Y 4G62 5 outdoor cable with protection against rodents Maximum Acceptable Ca ble Length Type of cable Maximum Acceptable Cable Length Single mode 9um 10 000 m 32 800 ft Multi mode 50um OM3 Multi mode 50um 1 000 m 3 280 ft 400 m 1 300 ft Multi mode 62 5um 200 m 650 ft If you use single mode SFPs with multi mode fibers you normally can double the maximum acceptable cable length Type of Connector Connector LC Connector 2011 01 28 7 3 7 3 1 Supported Peripherals USB HID Devices The Extender will support most USB HID devices including the vast majority of keyboards and mice currently on the market Many other kinds of HID device such as bar code scanners and touch screens may also be compatible It is not possible to guarantee support for all available USB HID devices In certain cases custom firmware may be required USB HID and other devices that are not supported as standard will normally operate with our devices featuring transparent USB support Please note that concurrent operation of more than tw
33. signals have TMDS level DVI I A combined signal digital and analog that allows running a VGA monitor at a DVI I port in contrast to DVI D see DVI Fiber Single mode or multi mode fiber cables 2011 01 28 Glossary Term Explanation EGA The Enhanced Graphics Adapter EGA is an old analog graphic standard introduced by IBM in 1984 A D Sub 9 connector is used for connection FBAS The analog color video baseband signal FBAS is also called Composite Video and it is part of the PAL TV standard Console Keyboard mouse and monitor KVM Keyboard video and mouse Mini XLR Industrial standard for electrical plug connections 3 pole for the transmission of digital audio and control signals Multi mode 62 5u multi mode fiber cable or 50u multi mode fiber cable OSD The On Screen Display is used to display information or to operate a device Quad Head A system with four video connections RCA Cinch A not standardized plug connection for transmission of electrical audio and video signals especially with coaxial cables SFP SFPs Small Form Factor Pluggable are pluggable interface modules for Gigabit connections SFP modules are available for Cat X and fiber interconnect cables Single Head A system with one video connection Single Link A DVI D interface for resolutions up to 1920x1200 by signal transmission of up to 165 MPixel s 24 bit Alternative frequencies
34. t information to help you make the best use of this product 2011 01 28 EE V3 Safety Instructions 2 Safety Instructions To ensure reliable and safe long term operation of your Extender please note the following guidelines Installation 3 3 v gt Only use in dry indoor environments The Extender and the power supply units can get warm Do not situate them in an enclosed space without any airflow Do not place the power supply directly on top of the device Do not obscure ventilation holes Only use power supplies originally supplied with the product or manufacturer approved replacements Do not use a power supply if it appears to be defective or has a damaged case Connect all power supplies to grounded outlets In each case ensure that the ground connection is maintained from the outlet socket through to the power supply s AC power input Do not connect the link interface to any other equipment particularly network or telecommunications equipment Take any required ESD precautions Repair gt gt 2011 01 28 Do not attempt to open or repair a power supply unit Do not attempt to open or repair the Extender There are no user serviceable parts inside Please contact your dealer or manufacturer if there is a fault 3 3 1 Description Application The Extender is used to increase the distance between a source computer CPU and its console keyboard mouse and other peripheral devices
35. t of the CPU Unit or CON Unit The data area of the unit is now accessible as a flash drive Extender Uploading DDC Information Copy the binary file containing your specific DDC information to the flash drive of the CPU Unit or CON Unit The current DDC information is replaced Retrieving DDC Information Copy the file DDC EDID bin on the flash drive of the CPU Unit to your computer To open the binary file you have to install a suitable software e g WinDDCwrite Download on your computer Reset to Factory DDC Information Delete the file called DDC EDID bin on the flash drive of the CPU Unit By deleting this file the factory DDC Information is restored 2011 01 28 31 5 3 Command Mode During normal use the console keyboard functions in the usual manner However for all KVM Extenders with USB HID support you can set the keyboard into a Command Mode by using a specific Hot Key sequence While in Command Mode several functions are performed via keyboard commands To exit Command Mode press lt Esc gt While in Command Mode the LEDs Shift and Scroll on the console keyboard will flash In Command Mode normal keyboard and mouse operation will cease Only selected keyboard commands are available The following table lists the keyboard commands to enter and to exit Command Mode and to change the Hot Key sequence Function Keyboard Command Enter Command Mode 2x Left Shift Hot Key
36. upply Voltage 5VDC Power Requirement e Single Head devices max 800 mA per Unit Dual Head devices max 1 600 mA Optional Modules e Analog Audio Serial max 300 mA e Digital Audio max 300 mA e USB HID max 300 mA e VGA max 900 mA 7 6 Environmental Conditions Operating Temperature 41 to 113 F 5 to 45 C Storage Temperature 13 to 140 F 25 to 60 C Relative Humidity Max 80 non condensing 46 2011 01 28 7 7 Size Single Head Devices Specifications CPU Unit CON Unit 103 x 143 x 29 mm 4 x 5 6 x 1 1 Shipping Box 210 x 140 x 165 mm 8 3 x 5 5 x 6 5 Dual Head Devices and De vices with Optional Modules CPU Unit CON Unit 103 x 143 x 43 mm 4 x 5 6 x 1 7 Shipping Box 460 x 250 x 120 mm 18 1 x 9 8 x 4 7 7 8 Shipping Weight Single Head Devices CPU Unit CON Unit 0 3 kg 0 7 Ib Shipping Box Dual Head Devices and De 1 8 kg 4 0 Ib vices with Optional Modules CPU Unit CON Unit 0 4 kg 0 9 Ib Shipping Box 2 3 kg 5 1 Ib 2011 01 28 47 DKM Extender 8 Troubleshooting 8 1 Blank Screen f 1 2 inii Sm SZEZERER Q2 o ll m oto 12 3 3 Rear View Front View Diagnosis Possible Reason Measure LED 3 off Power supply gt Check power supply units and the connecti
37. ut TOSLINK output Connect to USB HID devices 2 O co DO A Oo NM 15 DKM Extender 3 6 0 Model ACX1K 12D MM 12D SM Digital Audio CPU Unit CON Unit 6 7 8 9 6 7 8 9 posuere VENE e Q m a e Qmm im Se 25 a P DO 1 2 3 4 Hear View 1 o co DO A OMN 16 Connect to 5VDC power supply Service port Connect to interconnect cable To CPU USB HID 1 To CPU DVI D RCA input Mini XLR input TOSLINK input To CPU USB HID 2 m EX Do 2 3 4 O1 3 Hear View 1 O co DO A Oo NM Connect to 5VDC power supply Service port Connect to interconnect cable Connect to USB HID devices 1 Connect f r DVI monitor RCA output Mini XLR output TOSLINK output Connect to USB HID devices 2 2011 01 28 3 6 7 Model ACX1K 11V C Single Head Cat X with VGA CPU Unit 5 6 7 one N o Mn Description CON Unit E a 12 3 4 Rear View 1 Connect to 5VDC power supply 2 Service port KVM 3 Connectto interconnect cable 4 To CPU USB HID 5 To CPU DVI I VGA DVI 6 Service port DVI I 7 IR receiver for remote control CPU Unit 1 o Front View 1 IRreceiver for remote control 2011 01 28 3 4 5 Hear View er ME 1 Connect to 5VDC power supply Service port Connect to interconnect cable Connect to USB HID devices Connect to DV monitor ao A O N CON Unit
38. voltage orange e CPU Unit Extender in command mode or no connection CON Unit Keyboard in command mode Flashing CON Unit Extender in command mode slowly or no connection Flashing Operating status fast 2011 01 28 23 3 7 3 Status VGA DVI I Option The Extender with VGA DVI I input is fitted with a multi color LED on the front side of the CPU Unit for indication of connection status Further information are available via on screen display OSD see manual for the Media DVI Converter K238 5V Download CPU Unit Front View LED 1 Connection Status VGA DVI I LED Farbe Description Dark Red No video signal monitor not detected Red Video signal not supported monitor not detected Green Video signal supported monitor not detected Blue No video signal monitor detected Violet Video signal not supported monitor detected Light Blue Video signal supported monitor detected 24 2011 01 28 Installation Package Contents Your extender package contains the following items e Extender pair CPU Unit and CON Unit e 2x 5VDC international power supply unit e 2xcountry specific power cord Quick Setup e DVI video cable 1 8 m DVI D male to male Qi jj e USB cable 1 8 m type A to type B es n Additional content for Dual Head devices e DVI video cable 1 8 m DVI D male to male Qi a e USB
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