XR3501 User Manual
Contents
1. e Use only the power adapter supplied with your LCD Monitor Use of another type of power adapter will result in malfunction and or danger e Allow adequate ventilation around the adapter when using it to operate the device or charge the battery Do not cover the power adapter with paper or other objects that will reduce cooling Do not use the power adapter while it is inside a carrying case e Connect the power adapter to a proper power source e Do not attempt to service the power adapter There are no service parts inside Replace the unit if it is damaged or exposed to excess moisture Care And Cleaning e Cleaning Always unplug your monitor from the wall outlet before cleaning Clean the LCD Monitor surface with a lint free non abrasive cloth Avoid using any liquid aerosol or glass cleaners e Slots and openings on the back or top of the cabinet are for ventilation They must not be blocked or covered Your monitor should never be placed near or over a radiator or heat source or in a built in installation unless proper ventilation is provided e Never push objects or spill liquid of any kind into this product Servicing Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltages or other risks If any of the above mentioned misuse or other accident such as dropping or mishandling occurs contact qualified service personnel for servicing BenQ ecoFACTS BenQ has bee2. a BenQ XR CURVED JAI Ne GAMING MONITOR a p a e i ds i ms Ma ei o w n a Ro E E E E E F 4 RL a SA Y i EA OOOO a E EE a ar a j e TE 4 e EF ae y EE 1A e ERA 2 o e e AAA e A e gt y sq 00080 sa ae ae gt ptp eon ORO e 2 2 A 6 at nt W na o i EA a y Ds HELAIAN aso 8 44 0 ELA i i a 6 A 2 100 0 ea E Ae a ee A e gt 6 68 8 6 5 A een 2 p at am p b a a ey A ntt pt at aan E E Ly A a gt an ot A x 4 70 a E e a 1 0 2 6 6 a e E CTA E a que hr aye o E E Fa es Sr La ar q E Ea a l a ie i be on a e Sey Sp A go 2 oe oe By By ha Pp Te on ana A a XR Series User Manual ass a EF E a a al i i pa tr el a as es e aaa Ts Oe A 5 F al Ea tn mn e lc a a Fe 2 AE AA RA AA a Y E E F a A oe T o A 7 _ Si mE LN i Ti t gt e pa T S 1 Mi Y hy Hi a i Ti E a n a P 4 Ti i ii Ti gt Bi i jo Ee a i E T T E a A mm h 3 sra my y w a i md ie AAA nal 3 a Th 7 le e 1 A 4 WAS SS ts a Se te e a a Copyright Copyright O 2015 by BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the pri
3. Connect the other end of the cable to the computer video socket How to assemble your monitor hardware 9 To Connect the HDMI Cable Pass the cable through the cable management hole on the stand arm first Connect the plug of the HDMI cable to the HDMI port on the monitor And then route the cable via the cable clip right below the input port Connect the other end of the cable to the HDMI port of a digital output device Q The video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region 2 Connect the audio cable Pass the cable through the cable management hole on the stand arm first To Input Audio Signals Connect the audio cable between the socket on the rear of the monitor Line In and your computer audio outlet And then route the cable via the cable clip right below the input port To Output Audio Signals You are provided with the following options to output audio from the monitor eYou may connect headphones to the headphone jack found on the back side of the monitor elf you prefer using external speakers please also use another audio cable usually supplied with the speakers to connect the monitor Line Out to the input Line In jack of the speaker 3 Connect the power adapter to the monitor Pass the cable through the cable management hole on the stand arm first Connect the power adapter to the socket labelled on the
4. Devices and Printers and right click the name of your monitor from the menu Alternatively right click the desktop and select Personalize Display Devices and Printers and right click the name of your monitor from the menu Select Properties from the menu Click the Hardware tab Click Generic PnP Monitor and then the Properties button Click the Driver tab and the Update Driver button Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer In the Update Driver Software window select the option Browse my computer for driver software ee p 8 Click Browse and navigate to the following directory d BenQ LCD Driver where d is the drive letter designator for the CD ROM drive The drive letter for your CD drive may differ from the example above depending upon your system it may be D or E or F etc 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer 10 Click Close You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ Monitor 17 How to adjust your monitor 18 The control panel Name 2 Description l Power key 2 Control keys Turns the power on or off Accesses the functions or menu items displayed on the screen right next to each key How to adjust your monitor Basic
5. The hot keys only operate while the main menu is not currently displaying Hot key displays will disappear after a few seconds of no key activity e To unlock the OSD controls press and hold any key for 10 seconds How to adjust your monitor Initial setup for playing games at 144 Hz You can optimize the monitor to enhance your gaming experience You might want to start with the following settings Set the screen refresh rate to 144 Hertz 144 Hz a Right click the desktop and select Screen resolution Click Advanced settings Under the Monitor tab change the screen refresh rate to 144 Hertz And then click Apply and Yes to confirm the change View Sort by Refresh Paste Paste shortcut Undo Rename Ctrl Z amp Groove Folder Synchronization Graphics Properties Graphics Options Intel R TV Wizard New Screen resolution a Gadgets Ef Personalize Change the appearance of your display Display 1 BenQ XR3501 Resolution 2560 x 1080 recommended Orientation Landscape z Advanced settings Connect to a projector or press the AY key and tap P Make text and other items larger or smaller What display settings should I choose kepo RRL A UE Monitor Type By Generic PnP Monitor How to adjust your monitor 2l Depending on the operating system on your PC different procedures should be followed to
6. VF VV How to adjust your monitor 23 Navigating the main menu You can use the OSD On Screen Display menu to adjust all the settings on your monitor Press any of the control keys to bring up the hot key menu Select Menu to access the main menu See Basic menu operation on page 19 for details Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out Keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu The OSD menu languages may differ from the product supplied to your region see Language on page 34 under System and OSD Settings for more details For more information on each menu please refer to the following pages e Display menu on page 25 e Picture menu on page 27 e Picture Advanced menu on page 29 e Audio menu on page 32 e System menu on page 33 24 Navigating the main menu Display menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out Keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode Standard PIP PBP TN Picture 38 Picture Advanced
7. adjust the screen refresh rate Refer to the Help document of your operating system for details b Go to the setup menu in your game and change the frame rate or screen refresh rate to 144 Hz Refer to the Help document that came with your game for details To check if the screen refresh rate has been changed select Menu from the hot key menu on your monitor and go to System and Information The refresh rate in Current Resolution should be 144 Hz If 144 Hz is not available in your menus check the following e make sure the DisplayPort cable is properly connected to your computer and the monitor e make sure your GPU supports 144 Hz e make sure your game supports 144 Hz 2 cy 4 Select an appropriate game mode for your game See Picture Mode on page 30 Adjust the brightness of your display See Brightness on page 27 Adjust the brightness of the black shades by Black eQualizer See Black eQualizer on page Customizing the hot keys The custom keys see page 19 perform as hot keys to provide direct access to pre defined functions You can change the default setting and designate different functions for these keys Press any of the control keys to bring up the hot key menu Select Menu to access the main menu Go to System Select the custom key you want to change In the sub menu select a function that can be accessed by this key A pop up message will appear showing that the setup is complete Adjusting disp
8. blue light emitted from the display to reduce the 0 I0 Light risk of blue light exposure to your eyes Q The higher the value is the more blue light has been decreased Super Simulates high resolution images by increasing pixel density of 0 Resolution low resolution ones 1 2 3 Senseye Displays the preview of screen images under the selected mode ON Demo from Picture Mode The screen will be divided into two OFF windows the left window demonstrates images of Standard mode while the right window presents the images under the specified mode Dynamic The function is to automatically detect the distribution of an 0 to 5 Contrast input visual signal and then to create the optimal contrast Navigating the main menu Item Function Overscan Slightly enlarges the input image Use this feature to hide annoying edge noise if present around your image Q Available only when the input source is HDMI DP or mini DP ON OFF Display Mode This feature is provided to allow aspect ratios other than 21 9 to be displayed without geometric distortion O The options under Display Mode will be different depending on the input signal sources O Depending on your selection of Picture Mode different Display Mode option is pre set Change the setting if needed Full Scales the input image to fill the screen Ideal for 21 9 aspect images Aspect The input image is displayed without geometric distort
9. drives uncheck all others and click Next 5 Look to confirm that the wizard has selected the correct name of your monitor and click Next 6 Click Finish 7 Restart the computer 14 Getting the most from your BenQ Monitor How to upgrade the monitor driver on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer It is currently tested as compatible for Windows 8 1 Windows 8 and Windows 7 Operating System OS The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows however as at the time of writing BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems Installing monitor driver software involves selecting an appropriate information file inf on the BenQ LCD Monitor CD ROM for the particular model monitor you have connected and letting Windows install the corresponding driver files from the CD You need only steer it in the right direction Windows has an Upgrade Device Driver Wizard to automate the task and guide you through the file selection and installation process See e How to install driver on Windows 8 8 1 system on page 16 e How to install driver on Windows 7 system on page 7 Getting the most from your BenQ Monitor I5 O 16 How to install driver on Windows 8 8 1 system SD A A A
10. menu operation All OSD On Screen Display menus can be accessed by the control keys You can use the OSD menu to adjust all the settings on your monitor ae g 39 e E gt e NAS A v gt lt Press any of the control keys 2 The hot key menu is displayed The keys numbered O and O are custom keys and are designated for particular functions Select Menu to access the main menu 4 In the main menu follow the icons next to the control keys to make adjustments or selection See for details on the menu options Oh DE Xoli No SDD de uste he in main Function menu menu o Input hot key The key is the hot key for Input How to adjust your monitor 19 20 CONDE in main Function menu OSD in hot key menu No a Custom Key 1 e By default the key is the hot key for Picture Mode To change the default settings see Customizing the hot keys on page 22 e For Up Increase adjustment 3 Custom Key 2 e By default the key is the hot key for Brightness To change the default settings see Customizing the hot keys on page 22 e For Down Decrease adjustment Custom Key 3 e By default the key is the hot key for Black eQualizer To change the default settings see Customizing the hot keys on page 22 e Enters sub menus e Selects menu items e Activates the main menu 5 Menu e Returns to the previous menu 6 Exit Exits OSD menu e OSD On Screen Display
11. A Audio Mini DisplayPort Ja System Alv ivi lt Select Menu from the hot key menu 2 Use M or V to select Display 3 Select gt to go to a sub menu and then use or V to select a menu item 4 Use or V to make adjustments or use Y to make selection 5 To return to the previous menu select lt 6 To exit the menu select x Item Function PIP PBP Sets the PIP or PBP mode Pictures from two independent video sources are displayed on the screen at the same time Q The audio input is from the main source if the PIP PBP mode is activated Navigating the main menu 25 Function Sets the PIP or PBP mode PIP the Picture in Picture PIP mode displays the main video source on the screen while the second source in an inset window PBP Allows to display images from two different video sources side by side OFF Disables PIP PBP mode PIP PBP Sets the second video source for the PIP PBP HDMI 1 source mode e HDMI 2 OFF e DisplayPort e Mini DisplayPort SWAP Videos from the main and the second sources are swapped on the screen Determines the size of the inset window in the PIP mode e Small e Medium e Large PIP Position Adjusts the position of the inset window in Top Right the PIP mode Top Left e Bottom Right e Bottom Left Use this to change the input to that appropriate to your e HDMI 1 video cable connection type e HDMI 2 e Disp
12. Open Display Properties Move the cursor to the lower right of the screen or press the Windows C buttons on the keyboard to bring up the Charm bar Go to Settings Control Panel Devices and Printers and right click the name of your monitor from the menu Alternatively right click the desktop and select Personalize Display Devices and Printers and right click the name of your monitor from the menu Select Properties from the menu Click the Hardware tab Click Generic PnP Monitor and then the Properties button Click the Driver tab and the Update Driver button Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer In the Update Driver Software window select the option Browse my computer for driver software Click Browse and navigate to the following directory d BenQ_ LCD Driver where d is the drive letter designator for the CD ROM drive The drive letter for your CD drive may differ from the example above depending upon your system it may be D or E or F etc 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer 10 Click Close You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ Monitor How to install driver on Windows 7 system Open Display Properties Go to Start Control Panel Hardware and Sound
13. arted Getting to know your monitor Front view Power button 2 Control buttons Back view Cable clip Cable management hole DC power input jack HDMI 2 socket HDMI socket DisplayPort socket o I gs pr A w 9 Mini DisplayPort socket 10 Audio Line In Audio Line Out 12 Headphone jack 13 Kensington lock slot 5 6 7 8 9101112 y e Above diagram may vary depending on the model e Picture may differ from product supplied for your region Getting to know your monitor 7 8 Connection The following connection illustrations are for your reference only For cables that are not supplied with your product you can purchase them separately For detailed connection methods see page 9 10 e S amp S O HoOmiI 2 HOMI D MINI gt LINEIN LINEOUT Q ttt tft t tt Getting to know your monitor How to assemble your monitor hardware e If the computer is turned on you must turn it off before continuing Do not plug in or turn on the power to the monitor until instructed to do so e The following illustrations are for your reference only The location and available input and output jacks may vary depending on the purchased model e The supported timing may vary by input signal Refer to the Preset display modes section on the link Adjusting the Screen Resolution on the CD for more information Connect the PC video cable O Your monitor comes with a cu
14. ature with natural coloring This is the factory default color Bluish Applies a cool tint to the image and is factory pre set to the PC industry standard white color Reddish Applies a warm tint to the image and is factory pre set to the news print standard white color User The blend of the Red Green and Blue primary R 0 100 Define colors can be altered to change the color tint of G 0 100 the image Go to the succeeding R red B 0 100 G green and B blue menus to change the settings Decreasing one or more of the colors will reduce their respective influence on the color tint of the image e g if you reduce the Blue level the image will gradually take on a yellowish tint If you reduce Green the image will become a magenta tint Reset Color Resets the custom color settings to the factory defaults e YES e NO AMA Improves the gray level response time of the LCD panel e OFF e High e Premium Navigating the main menu Picture Advanced menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out Keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode Standard ae Display Em Picture Black eQualizer Gamer Color Vibrance Gamer 2 1G Audio Low Blue Light Gamer 3 Ja S
15. checking this manual please contact your place of purchase or e mail us at Support BenQ com Troubleshooting 37
16. connected to a network which has security access requirements network policy settings may prevent you from installing software on your computer e To check the name of the purchased model refer to the specification label on the back of the monitor Getting the most from your BenQ Monitor 13 How to install the monitor driver on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before This instruction is only suitable for a computer which has never been used before and for which the BenQ LCD Monitor is the first ever monitor to be connected to it If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it and has monitor driver software installed you should not be following these instructions You should instead be following the instructions for How to upgrade the monitor driver on an existing computer Follow the instructions in How to assemble your monitor hardware on page 9 When Windows starts it will automatically detect the new monitor and launch the Found New Hardware Wizard Follow the prompts until it displays the option to Install Hardware Device Drivers 2 Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer 3 Check Search for a suitable driver for my device option and click Next 4 Check the option for CD ROM
17. ebidacsadnccsbnadduinacbdaasstaqussbnveedesdscenddateadss 24 DIPY MENU nation corolario 25 FIC GUIS MSN partida ia 27 PIC CUPS Advanced MONU erosiones E O E 29 O E E N E enacts E E E E 32 nn o II 33 Troubleshoot serorei n E R EREE EEEE OEEO EEE EERE EE 36 Frequently asked questions FAQ scsssssssssssssssssssssssssssessssssssessssesssssssessessssacsassssecsaseesacsassesecees 36 Need more NEID sees cc cscs aanre EAEE EE EEEE ENE AEEA EAEE E EE EE EEEN 37 Getting started When unpacking please check you have the following items If any are missing or damaged please contact the place of purchase for a replacement BenQ LCD Monitor Quick Start Guide Power Cord Picture may differ from product supplied for your region Power Adapter Video Cable DP Optional accessory Video Cable DP to mini DP Getting started 5 Video Cable HDMI Audio Cable e Available accessories and the pictures shown here may differ from the actual contents and the product supplied gt for your region And the package contents may subject to change without prior notice For cables that are not supplied with your product you can purchase them separately e Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor The fitted foam packing is ideal for protecting the monitor during transport Always keep the product and accessories out of reach of small children 6 Getting st
18. h e Fran ais e Deutsch e Italiano e Espanol e Polski e esky e Magyar e SiCG BiH CRO e Rom n e Nederlands e PycckKn e Svenska e Portugu s HA ia PX RPX 5 sec e 10 sec e 15 sec e 20 sec e 25 sec e 30 sec 1 Custom Key Sets the function to be accessed by custom key I 2 Custom Key Sets the function to be accessed by custom key 2 3 Navigating the main menu Custom Key Sets the function to be accessed by custom key 3 e Picture Mode e Display Mode e Brightness e Contrast e Black eQualizer e Color Vibrance e Low Blue Light e Volume Item Function DDC CI Allows the monitor settings to be set through the software ON on the PC OFF O DDC CI short for Display Data Channel Command Interface which was developed by Video Electronics Standards Association VESA DDC CI capability allows monitor controls to be sent via the software for remote diagnostics DP Auto When this function is activated DP port will be in the ON Switch input auto select loop Otherwise DP can only be selected OFF by input select or by hot key HDMI Auto When this function is activated HDMI port will be inthe ON Switch input auto select loop Otherwise HDMI can only be OFF selected by input select or by hot key Auto Power Sets the time to power off the monitor automatically in OFF Off power saving mode 10min e 20min e 30
19. ion filling as much of the display as possible Displays the input image in its native resolution without scaling HDMI RGB PC Range Determines the range of color scales Select an option that matches the RGB range setting on the connected HDMI device RGB 0 255 RGB 16 235 Navigating the main menu 3l Audio menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out Keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode Standard e Display GN Picture Mute TIN Picture Advanced Audio Select Ja System Alv Ivi lt Select Menu from the hot key menu 2 Use A or V to select Audio 3 Select gt to go to a sub menu and then use or V to select a menu item 4 Use A or V to make adjustments or use Y to make selection 5 To return to the previous menu select lt 6 To exit the menu select x Item Function Range Volume Adjusts the audio volume 0 100 Mute Mutes the audio input e ON e OFF Audio Select Allow users to select the audio source or let the e PC Audio for models with monitor detect it automatically Auto Detect more than 2 audio sources 32 Navigating the main menu System menu Avai
20. lable menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out Keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode Standard ae Display Mm Picture TN Picture Advanced A Audio Select Menu from the hot key menu 2 Use A or V to select System Custom Key Custom Key 2 Custom Key 3 DDe e DP Auto Switch HDMI Auto Switch Auto Power Off VvV Language ONDE ela A ViIvi lt 3 Select gt to go to a sub menu and then use or V to select a menu item 4 Use or V to make adjustments or use Y to make selection 5 To return to the previous menu select lt 6 To exit the menu select x Navigating the main menu 33 34 Item Function Range OSD Language Settings Display Time OSD Lock Sets the OSD menu language O The language options displayed on your OSD may differ from those shown on the right depending on the product supplied in your region Adjusts the display time of the OSD menu Prevents all the monitor settings from being accidentally changed When this function is activated the OSD controls and hotkey operations will be disabled To unlock the OSD controls press and hold any key for 10 seconds e Englis
21. lay mode To display images of aspect ratio other than 21 9 and size other than the panel size of your purchased model you can adjust the display mode on the monitor 2 3 Press any of the control keys to bring up the hot key menu Select Menu to access the main menu Go to Picture Advanced and Display Mode Select an appropriate display mode The setting will take effect immediately Choosing an appropriate picture mode Your monitor provides various picture modes that are suitable for different types of images See Picture Mode on page 30 for all the available picture modes Go to Picture Advanced and Picture Mode for a desired picture mode 22 How to adjust your monitor Video source selection in PIP PBP mode Your monitor scans for the available video sources in the following order HDMI DP and mini DP and displays the first available one This video source will become the main source in PIP PBP mode You will need to decide the second source for PIP PBP mode from the menu in PIP PBP source on page 26 Menu options that are not available will become grayed out Refer to the following table to find your main source and its supporting second sources To find out the supported incoming display mode input timing please read the Preset display modes section from the link Adjusting the Screen Resolution on the CD Possible second sources HOME EV NV HDMI2 7 o oyoo NV Main source DP OJ VN MID
22. layPort e Mini DisplayPort 26 Navigating the main menu Picture menu Available menu options may vary depending on the input sources functions and settings Menu options that are not available will become grayed out Keys that are not available will be disabled and the corresponding OSD icons will disappear For models without certain functions their settings and related items will not appear on the menu Mode User Ae Display Brightness Normal R G B 00 100 Contrast Bluish aS Picture Advanced Sharpness Reddish 1G Audio Gamma Ja System Reset Color AMA A VIv1 lt Select Menu from the hot key menu 2 Use or V to select Picture 3 Select gt to go to a sub menu and then use or V to select a menu item 4 Use or V to make adjustments or use Y to make selection 5 To return to the previous menu select lt 6 To exit the menu select x Item Function Range Brightness Adjusts the balance between light and dark shades O to 100 Contrast Adjusts the degree of difference between darkness and O to 100 lightness Sharpness Adjusts the clarity and visibility of the edges of the subjects to 10 in the image Navigating the main menu 27 28 Function Gamma Adjusts the tone luminance The default value is 3 the 1 standard value for Windows 2 3 4 5 Color Normal Allows video and still photographs to be viewed Temper
23. min Resolution Sets whether to display the resolution notice of the ON Notice recommended resolution when a new input source is OFF detected by the monitor Information Displays the current monitor property settings e Input e Current Resolution e Optimum Resolution best with the monitor e Model Name DisplayPort Selects an appropriate DP standard for data transmission 1 1 1 2 Reset All Resets all mode color and geometry settings to the e YES factory default values NO Navigating the main menu 35 Troubleshooting Frequently asked questions FAQ The image is blurred O Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions Q Does the blurring only occur at resolutions lower than the native maximum resolution O Read the instructions on the link Adjusting the Screen Resolution on the CD Select the native resolution Pixel errors can be seen One of several pixels is permanently black one or more pixels are permanently white one or more pixels are permanently red green blue or another color O e Clean the LCD screen e Cycle power on off e These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology Ed The image has a faulty coloration O It has a yellow blue or pink appearance Go
24. n dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the Bringing Enjoyment N Quality to Life corporate vision with the ultimate goal to achieve a low carbon society Besides meeting international regulatory requirement and standards pertaining to environmental management BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection manufacturing packaging transportation using and disposal of the products BenQ ecoFACTS label lists key eco friendly design highlights of each product hoping to ensure that consumers make informed green choices at purchase Check out BenQ s CSR Website at http csr BenQ com for more details on BenQ s environmental commitments and achievements CCOFACITS csrBenQ com e Mercury free LED backlit display e BFR PVC free casing plastics e Eco friendly ink printing in packaging box e Affichage r tro clair par DEL sans mercure e Plastiques du bo tier sans BFR PVC e Impression a l encre cologique dans emballage Table of Contents ONG eri aros 2 E A e e O E E E E E 5 Getting to know your MONItOF ou ceceesssssecceceeccsccscssesceeceecescsseeccscssssesesseceeceaseeseeseceeeseeeeeeees 7 BON e rm o E E E 7 BACI VICIN a 7 COME ts 8 How to assemble your monitor hardware cesssesssscsssececeeececsscseceeesecseecsceeceseeeseeeseeeees 9 How to change cable connec
25. ons in Getting the most from your BenQ Monitor on page 3 to install the monitor software To extend the service life of the product we recommend that you use your computer s power management function How to assemble your monitor hardware E How to change cable connection after initial installation To protect the curved screen do not lay the screen face down on the desk without the protection of the supplied cushion If you prefer to change the cable connection after the initial installation has been completed in How to assemble your monitor hardware on page 9 follow the procedures below Turn off the monitor Turn off the monitor and the power before unplugging the power cable Turn off the computer before unplugging the monitor signal cable 2 Tilt the monitor to its extended position Gently tilt the monitor to the maximum extended position To properly tilt the monitor see Tilt the monitor on page I I 3 Remove the back cover Remove the back cover from its bottom as illustrated Follow the instructions in Connect the PC video cable on page 9 and change connected cables Re install the back cover as instructed in Install the back cover on page 10 12 How to change cable connection after initial installation Getting the most from your BenQ Monitor To gain the most benefit from your new BenQ LCD Monitor you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Moni
26. or written permission of BenQ Corporation Disclaimer BenQ Corporation makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties merchantability or fitness for any particular purpose Further BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes The performance of flicker free may be affected by external factors such as poor cable quality unstable power supply signal interference or poor grounding and not limited to the above mentioned external factors Applicable for flicker free models only Power Safety Please follow these safety instructions for best performance and long life for your monitor e The AC plug isolates this equipment from the AC supply e The power supply cord serves as a power disconnect device for pluggable equipment The socket outlet should be installed near the equipment and be easily accessible e This product should be operated from the type of power indicated on the marked label If you are not sure of the type of power available consult your dealer or local power company e An approved power cord greater or equal to HO3VV F or HO5VV F 2G or 3G 0 75mm must be used e For XR3501 the power adapter is manufactured by Delta Electronics Inc ADP 90MD H
27. rear of the monitor Do not connect the other end to a power outlet just yet 4 Install the back cover Align the back cover with the holes on the back of the monitor and press the sides of the back cover against the holes to lock it into place as illustrated To remove the back cover see How to change cable connection after initial installation on page 12 for more information I0 How to assemble your monitor hardware 5 Lift the monitor Take the monitor out of the box by 2 people Carefully lift the monitor turn it over and place it upright on its stand on a flat even surface Remove the foam wrap from the monitor 0 Make sure to perform this procedure by 2 people Failure to do so may cause injuries and damages to the personnels and the monitor itself Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor The fitted foam packing is ideal for protecting the monitor during transport 6 Tilt the monitor You should position the monitor and angle the screen to minimize unwanted reflections from other light sources 7 Connect to and turn on the power Connect the power cord to the power adapter Plug the other end of the power cord into a power outlet and turn it on Q Picture may differ from product supplied for your region Turn on the monitor by pressing the power button on the monitor Turn on the computer too and follow the instructi
28. rence of image retention Q The image is distorted flashes or flickers O Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions Q You are running the monitor at its native resolution but the image is still distorted Images from different input sources may appear distorted or stretched on the monitor running Y at its native resolution To have the optimal display performance of each type of input sources you can use the Display Mode function to set a proper aspect ratio for the input sources See Display Mode on page 31 for details ES The image is displaced in one direction O Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions ES The OSD controls are inaccessible O To unlock the OSD controls when it is preset to be locked press and hold any key for 10 seconds Ed No sound can be heard from the connected external speakers O e Remove your headphone if the headphone is connected to the monitor e Check whether the Line Out jack is properly connected e If the external speakers are USB powered check whether the USB connection is OK e Increase the volume volume may be muted or too low on the external speakers Need more help If your problems remain after
29. rved screen and the screen surface should never be placed on the desk without a cushion underneath O Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls While the monitor is still inside the box remove the cushion that protects the back of the monitor Then pull the monitor stand arm upwards clear of the monitor Remove the foam wrap from the monitor stand and base Open the foam wrap that protects the monitor for the following cable connection To Connect the DP Cable Pass the cable through the cable management hole on the stand arm first Connect the plug of the DP cable to the monitor video socket Connect the other end of the cable to the computer video socket O After the monitor is powered on if the image is not displayed disconnect the cable Go to System and DisplayPort on the OSD menu of the monitor and change the setting from 1 2 to 1 1 and then connect the cable again To go to the OSD menu see Basic menu operation on page 19 To Connect the mini DP Cable Pass the cable through the cable management hole on the stand arm first Connect the plug of the mini DP cable to the monitor video socket And then route the cable via the cable clip right below the input port
30. tion after initial installation c oonoonnnnnonnososmoo 12 Getting the most from your BenQ Monitor esssssssseseseseseseseseseseseessssseseseseseseseseseseseseo 3 How to install the monitor driver ON a new computer s ssssssssssesesesesesessessseseseseseesesesesesessessseses 14 How to upgrade the monitor driver on an existing COMputer s ssssssesssssessseseseseseesesesesesessessseses I5 How to install driver on Windows 8 8 1 system ooconcoccnicnccocconnoconocanonononononononanonnnorooncononoononoonos 16 How to install driver on Windows 7 system eeesesecsecessecesceeceesecsecescescscesceacesceeseeseesecescesceesees 7 How to adjust your monitor essessesssessseseseseseesesesseseseseseesesesesesssseseseseseesesesesessesesesesessesesesese 18 WS CO ON Mo Tr CAP oo E 18 Basic menu Operations naina eni ven EN NEEN NESE Ea ENR Nanan NiE a ESE E E saai ieas 19 Initial setup for playing games at 144 HZ snsssesssssssesssssesesssssesesesssesesesssesesesesesesesessseseseseseseseseseseseseses 2 SU rl O e e on E A E 22 Adjusting display FINO GG os ouuesn notaron pao ioreanicies 22 Choosing an appropriate picture MOde sseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseseses 22 Video source selection in PIP PBP MoOdG cssssssssrssscssssssssecssssscecssssssecersssscsesscsecsesscsacseseceess 23 Navigating the Main Menu shceisiccsdeesactdvcvseansdbhecscdscdsdacdean
31. to Picture and Reset Color and then choose YES to reset the color settings to the factory defaults If the image is still not correct and the OSD also has faulty coloration this means one of the three primary colors is missing in the signal input Now check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support QD The LED indicator is white or orange O e If the LED lights up in solid white the monitor is powered on e If the LED is illuminated in white and there is a message Out of Range on the screen this means you are using a display mode that this monitor does not support please change the setting to one of the supported mode Please read the Preset display modes section from the link Adjusting the Screen Resolution e If the LED is illuminated in orange the power management mode is active Press any button on the computer keyboard or move the mouse If that does not help check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support e If the LED is off check the power supply mains socket the external power supply and the mains switch 36 Troubleshooting Q Faint shadow from the static image displayed is visible on the screen O e Activate the power management function to let your computer and monitor go into a low power sleep mode when not actively in use e Use a screensaver to prevent the occur
32. tor CD ROM The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software These circumstances relate to which version of Microsoft Windows you are using and whether you are connecting the monitor and installing the software onto a new computer without existing monitor driver software or whether you are upgrading an existing installation which already has existing monitor driver software with a newer monitor In either case however the very next time you turn on your computer after connecting the monitor to your computer Windows will automatically recognize the new or different hardware and will launch its Found New Hardware wizard Follow the wizard instructions until it asks you to select a monitor model At that point click the Have Disk button insert the BenQ LCD Monitor CD ROM and select the appropriate monitor model Further details and step by step instructions for either an automatic new or upgrade existing installation see e How to install the monitor driver on a new computer on page 14 e How to upgrade the monitor driver on an existing computer on page I5 e If you require a User Name and Password to login to your Windows computer you must be logged on as an Administrator or as a member of the Administrators group in order to install the monitor driver software Furthermore if your computer is
33. ystem Super Resolution Standard Senseye Demo Photo Dynamic Contrast Movie Overscan Custom V A VIv1 lt Select Menu from the hot key menu 2 Use or V to select Picture Advanced 3 Select gt to go to a sub menu and then use or V to select a menu item 4 Use or V to make adjustments or use Y to make selection 5 To return to the previous menu select lt 6 To exit the menu select x Navigating the main menu 29 30 Item Function Picture Select a picture mode that best suits the type of images shown Mode on the screen sRGB For better color matching representation with the peripheral devices such as printers digital cameras etc Gamer 1 For playing car racing games Gamer 2 For playing CS GO games Gamer 3 For playing Battlefield games Standard For basic PC application Photo For viewing still images Movie For viewing videos Custom 1 Applies a combination of color settings defined by users Custom 2 y Black Brings out the dark shades by increasing the brightness without 0 20 eQualizer changing those of the light shades Q If the image is too bright or barely contains any dark shades adjusting the value of Black eQualizer may not show much change to the image Color Provides different sets of color settings Once applied you can 0 20 Vibrance adjust some of the color settings in the corresponding menus Low Blue Decreases the
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