Operator`s Manual Gemini T - Cab Produkttechnik GmbH & Co KG
Contents
1. Ribbon Take Up Hub Ribbon Supply H Media Retainer Media Hub Media Retainer Knurled Screw Media Guide Media Assist Bar Ey O ub 14 cab Produkttechnik GmbH amp Co KG O0 O Gemini TD Figure 4 c Detailed View of the Print Mechanism Thermal Printhead Printhead Adjustment Screw Printhead Locking Lever Label Edge Sensor Dispenser Locking Lever Dispenser Locking Roller Dispenser Drive Roller Media Feed Roller Tear Off Peel Off Plate Transfer Ribbon Shield Present Sensor Tear Off Plate DONO ABEN 1 a D CRC Gemini T cab Produkttechnik GmbH amp Co KG 15 Figure 4d Rear View Centronics Parallel Port Specifications Label power supply and voltage information Power Cord Connection Fuse Holder ROD 1 16 cab Produkttechnik GmbH amp Co KG 5 Connecting the Printer Figure 5 Connecting the Printer Connection to a Computer The Gemini is fitted with a Centronics parallel interface which uses a 36 pin port 1 Obtain a standard parallel cable in a length suited to your needs no2. and ME Thies erie sa pm Lahest Helgi ea i J Contingeem Haini Cria rein LA RATS Lobel Priring Made Optima L Lardecage Cl me rawana 18 Sid on Delete Ena Fan Bgo Cogie mu C Fiia Para Chace the detre cest Lii fer Pr Labet toit For Wadhan Label Hal gbi wil ba entered se lachez mid has rehie Thh For m ba en Label em wid he based ag M RES aad Ps Figure 8d Printer Setup Main Window under Windows 95 98 and ME 28 cab Produkttechnik GmbH amp Co KG robert Mimie Dyck Mode Me Misje Peesentation Peston gn Media Camel KE Dine Thermal bermat aier Hani eting EH Foster ayasa koora Ji Label mise BA Select Erich Meade ba diode lhe prb a preecel coer the Ipin akad query af ailp HE beg padinan ia abair Select Demand biede le cable Ghee proies pecscnl sees ber Teuf or Pedah Figure 8e Printer Setup Printer Mode Window under Windows 95 98 and ME Add of Delete Earem e Foi D Print barcode intergeetstion D Print Codema Bary Sip chat acici POF AUT Aow Size 10 POFA Error Security Level 1 Available Barcode Fonte Figure 8f Printer Setup Add or Delete Barcode Font Window under Windows 95 98 and ME cab Produkttechnik GmbH amp Co KG 29 Printer Setup Windows under Windows NT 4 0 2000 and XP HI gee had bee tan ui HH Figure 8g Printer Setup Printer Properties Window under Windows NT 4 0 2000
3. asa sakae aga a ba anaa ia wa baa naa uda ea aaa aaa Sa Ga wana a aga Sada aa anan 33 10 Maintenance Cleaning sen 34 General Cleaning rrara pote en Re Eee A un At ees 34 Cleaning the Media Feed Roller cecceecceeeseeeeeeeeceeeereeereeenreceeeeeneeseneesnreeereenreess 34 Cleaning the Thermal Printhead ccceecceeeceeeceeeereeeeeeceeeeneeecereesnrevieeesireteeesnreenaes 35 Removing Labels from the Dispenser Roller anane n nenen enere 36 11 Printhead Horizontal Alignment is iisssssssssssnersnnsnnss 37 12 Troubleshooting in iissssssnsnnerrrsnnerrssneeensenenensnneeessnnnnee 39 EC Conformity Declaration sine 40 Trademarks Centronics is a registered trademark of Centronics Data Computer Corpora tion Microsoft is a registered trademark of Microsoft Corporation TrueType is a registered trademark of Apple Computer Inc Easylabel is a registered trademark of Tharo Systems Inc cab Produkttechnik GmbH amp Co KG 1 Introduction Introducing the Gemini Windows Barcode Printer The Gemini is an innovative printer designed to work only in a Windows environment Instead of buttons on a printer s front panel printer configuration and control is provided by the Gemini Control Panel Application running under Windows The Gemini driver allows printing from almost any Windows application such as MS Word Write WordPad Access and Visual Basic as well as Lotus Approac
4. removed from the liner and placed in a dispense position ready for further use The presence of a label in the dispense position is regognized by a sensor which interrupts the printing until the label is removed Both versions are available as 230 Volt or 115 Volt devices cab Produkttechnik GmbH amp Co KG Agency Compliance and Approvals Gemini complies with the following safety regulations CE The printer complies with the following safety requirements EC Low Voltage Directive 73 23 EEC EC Machinery Directive 98 37 EEC EC Electromagnetic Compatibility Directive 89 336 EEC FCC Gemini complies with Part 15 of FCC rules Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions in this manual it may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case th
5. s current firmware version Gemini Printer Driver Version The current version of the Gemini Windows Printer Driver Gemini Control Panel Version The current version of the Gemini Control Panel software Windows Version The version of Windows the Gemini Control Panel software is running on Total Print Length The total length in inches and meters that the Gemini Printer has printed cab Produkttechnik GmbH amp Co KG 27 Printer Setup Printer Setup is performed on an as needed basis Generally when any printer is installed various options such as operating mode or paper size may need to be modified from the default setting With the Gemini in addition to the usual printer default values barcode symbology selection should be made The Gemini driver provides a long list of available sybologies in various ratios and multipliers From this list you must select those symbologies that should be made available to your Windows applications Detailed information on the features and options currently available in Printer Setup is available through Online Help and will not be included here Printer Setup can be reached in a variety of ways This can take place from Windows Control Panel Printers group or from various application software in the Printer Setup function In addition the Gemini Control Panel application provides the most convenient direct access to Printer Setup Printer Setup Windows under Windows 95 98
6. the peel plate 12 and behind the dispenser drive roller 11 as shown in Figure 6b Continue feeding the backing strip through until the leading edge appears below the dispenser drive roller 11 12 Grasp the edge of the folded backing strip and pull it through Then close the dispenser locking roller by rotating the dispenser locking lever 9 counter clockwise until itstops 13 Check the position of the media guide 6 and if necessary slide it inward until it lightly touches the sides of the media strip If you do not use the printer an extended period of time lift the printhead to avoid possible flattening of the print roller cab Produkttechnik GmbH amp Co KG 21 Ribbon Loading Figure 6 c Ribbon Feed Path 1 Raise the printhead b rotating the printhead lever 1 clockwise until it stops 2 Slide the roll of transfer ribbon 4 onto the ribbon supply hub 5 as far as possible Note which side of the transfer ribbon is coated with ink the inked side is SE generally the shinier side When the ribbon is inserted the inked side must not be placed in contact with printhead In Figure 6c the solid line presents ribbon with ink on the inner side and the broken line presents a ribbon with ink on the outer side 3 Slide a cardboard core 2 onto the ribbon take up hub 3 4 From the side slide the transfer ribbon
7. 60 Hz or 230V 50 Hz Voltage cannot be altered on the machine 115VAC 60Hz use 1 6 AT fuses 230VAC 50Hz use 800 mAT fuses 50 F to 95 F 10 C to 35 C 30 to 85 LED on front panel uses slow blink to indicate pause and rapid blink to indicate error Status provided through the on screen Gemini Control Panel application includes Number of labels left in printer Out of labels Out of ribbon Printer state paused or not paused Demand Mode indication Miscellaneous error messages See through media photosensor at 0 7 17 5 mm from the paper edge Demand sensor Gemini TD only Ribbon out sensor Gemini Windows Printer Driver and Control Panel Application 10 cab Produkttechnik GmbH amp Co KG 2 General Safety Regulations The Gemini is built exclusively to print die cut labels continuous media and similar materials as listed in the Technical Specifications Connect the printer only to an outlet with the proper voltage The Gemini is configured for either a 115V or 230V power supply which can be determined by checking the specification label on the machine Connect only to a power outlet with a grounded contact Power must be off before plugging in any accessory connecting to a computer and before performing any maintenance on the printer Do not expose the printer to any moisture or use in damp or wet areas The printer will operate with the cover open when necessary This i
8. Format option cab Produkttechnik GmbH amp Co KG Media Label Width Label Length Label Type Supply Roll Label Material Transfer Ribbon Printer Memory Interface Indicators Switches Physical Dimensions Weight 1 4 5 25 116mm 3 11 8 6 300mm Roll fed die cut or continuous labels tags or tickets most direct thermal or thermal transfer materials Up to 6 150mm diameter on 1 6 3 40 75mm cores Labels may be wound face in or face out on the roll Standard labels and Cardboard Tags Thickness 0 0024 to 0 0098 0 06mm to 0 25mm Direct Thermal Thermal Transfer and various Synthetics including thermal transfer plaincoated papers vinyl Mylar metalized paper non woven fabric fine woven fabric thermal visible light scannable paper infrared scannable paper thermal ticket tag stock thermally sensitive plastic stock Width up to 4 5 114mm Length 1182 360m Rolls up to 3 75mm diameter on 1 25mm cores Internal memory 256KB High speed bi directional Centronics Parallel max 70 KB s Power on LED above Power Switch Height 8 9 226mm Width 9 4 239mm Depth 12 8 326mm 17 6 lbs 10Kg cab Produkttechnik GmbH amp Co KG Electrical Operating Voltage Circuit Protection Environmental Operating Temperature Humidity Other Features Status Indication Sensors Software 115V
9. GmbH amp Co KG 8 Installing and Using the Software Introduction The diskette s provided with the printer includes installation files to install the following 1 Gemini Windows Printer Driver The interface between the printer and your Windows application which also provides the capability of printing barcodes using its special built in fonts 2 Barcode Display Font Provides a general representation of a barcode on the screen to assist in field placement during label design Not intended as an accurate representation 3 Gemini Control Panel Application Provides control of the printer and current print job Gemini drivers are available for Windows 95 98 ME as well as for Windows NT 4 0 2000 XP and greater Installation information Depending on the Windows version used the Gemini Printer software needs to be installed through either the setup program of the software package or via the Add Printer Wizard Detailled information regarding the installation of the Gemini Printer software are to find in the readme txt file of the applicable software package Updates Updates for the Gemini Printer software are available on the internet at http www cabgmbh com cab Produkttechnik GmbH amp Co KG 25 The Gemini Control Panel Application The Control Panel Application is necessary to provide control of the printer It is possible to print to the Gemini without having started this applicatio
10. achine Safety EC Low Voltage Regulations Data and Office Machine Safety EC Electromagnetic Compatibility Regulations Threshold values for the Interference of Data Machines Limits for harmonic current emission Limits of voltage fluctuation and flicker Immunity characteristics Limits and methods of measurement Signed for and on behalf of the Manufacturer cab Produkttechnik S mmerda Gesellschaft f r Computer und Automationsbausteine mbH 99610 S mmerda S mmerda 10 04 02 Erwin Fascher Managing Director Type Gemini 98 37 EU EN 292 2 1991 73 23 EEC EN 60950 1992 A1 1993 EN 60950 A2 1993 A3 1995 A4 1997 89 336 EEC EN 55022 1998 EN 61000 3 2 1995 A1 1998 A2 1998 A14 1999 2000 EN 61000 3 3 1995 EN 55024 1998 40 cab Produkttechnik GmbH amp Co KG
11. along the path as shown in Figure 6c than attach it to the cardboard core use adhesive tape or a label 5 Rotate the printhead locking lever 1 counter clockwise until the printhead is lowered and is placing light pressure on the ribbon Remove the slack in the ribbon by turning the ribbon take up hub 3 counter clockwise 6 Continue to rotate the printhead locking lever 1 counter clockwise until it stops to lock the printhead in the closed position 22 cab Produkttechnik GmbH amp Co KG 7 Adjustments Concerning the Labels Adjustment of the Printhead Support OC Figure 7 a Adjustment of the Printhead Support When printing narrow label stock width less than 2 5 or 60 mm it is possible that the printhead will come into direct contact with the drive roller This will lead to premature wear on the printhead In addition the printhead will be at a slight angle to the label and this uneven pressure may result in an inconsistent image density from one edge of the label to the other To correct this problem the printhead support 4 should be adjusted Adjust the printhead support as follows 1 Loosen the locking screw 2 2 Move the locking screw 2 as required within the adjustment slot 3 This will cause the cam shaped printhead support 4 to rotate in effect providing a higher or lower base on which the printhead mounting 1 rests 3 When using wide labels start w
12. and XP Window accesseable from Gemini Control Panel by the Properties button only BB gee kaka tan La HUH U ett Figure 8h Printer Setup Document Properties Window under Windows NT 4 0 Overview 2000 and XP 30 cab Produkttechnik GmbH amp Co KG Figure 8i Figure 8k Lord Bo HA oem Eee kang Lakar a Fera Mada meer kada Printer Setup Document Properties Window under Windows NT 4 0 2000 and KP Section Print Mode and Media Control LR eect Leet ct a WMP cer Pars Ses ace eet loteries Wl CM DFI Lens eee MN red iaia tegen GY LE bad tee riers a BY COL 1 Bad rick regions Printer Setup Document Properties Window under Windows NT 4 0 2000 and XP Section Bar Code Options cab Produkttechnik GmbH amp Co KG Printing from Windows Applications Printing to the Gemini is accomplished in the same manner as printing to any other Windows installed printer The Gemini must be slected as the default printer by using either Windows Control Panel Printers or the application in use What can be printed and how printing is initiated is then dependent on the application being used The following is a general description of the steps required to print a label 1 Select the Gemini as the default printer 2 Start the Gemini Control Panel Application by double clicking the icon then minimized if desired 3 Specify the label size processing mode etc with Printer Se
13. cab Gemini Thermal Thermal Transfer Windows Label Printer Operator s Manual Edition 6 00 cab cab Produkttechnik Gesellschaft f r Computer und Automations Bausteine mbH amp Co KG Postfach 19 04 D 76007 Karlsruhe Wilhelm Schickard Str 14 D 76131 Karlsruhe Telefon 0721 66 26 0 Telefax 0721 66 26 249 http Awww cabgmbh com e mail info cabgmbh com copyright by cab 9008283 NO1 1 Technische Anderungen vorbehalten In accordance with our policy of continual product improvement we reserve the right to alter specifications without notice Donn es technique modifiables sans pr vais cab Produkttechnik GmbH amp Co KG Gemini T narmal Transfer Printer Ooaraiors Manual All rights reserved including those of the translation No part of this manual nor any translation may be reproduced or transmitted in any form or by any means for any purpose other than the purchaser s personal use without the express written permission of cab Produkttechnik GmbH Karlsruhe Edition 6 00 Printed in Germany cab Produkttechnik GmbH amp Co KG Table of contents Ti IMtTFODUCTIONS wcecicinaceseeseceaseiicuessascecsosedeadnosorsssahesevanacetensaseredenoceudcacedssacnonsuanes dansarna ian 6 Introducing the Gemini Windows Barcode Printer ae anae eee anae aane 6 Agency Compliance and Approvals wT Technical Specifications 5 aaa ets tentes dh ieee dee
14. ct the media type to continuous endless in the software Start a new print job cab Produkttechnik GmbH amp Co KG 33 10 Maintenance Cleaning The Gemini is designed with a minimum of maintenance requirements The most important concern is the regular cleaning of the thermal printhead This will guarantee a consistent quality print image It will also help to avoid premature wear of the printhead Otherwise maintenance is limited to an occasional general cleaning Adjustments ar needed only on an occasional basis In general the printer will not vary its performance Adjustments may be necessary by a change in media see chapter 7 If a very narrow or thick media will be used adjustment of the printhead support may be needed If a different type or width of ribbon is loaded adjustment of the transfer ribbon feed may be needed to maintain wrinkle free operation Before beginning any maintenance turn off the power and disconnect the power cord General Cleaning Remove particles of dust and paper that have accumulated inside the printer with a soft brush Wipe the cover with a standard non abrasive cleaner as needed Accumulations of dirt on media rollers and guides can impair the smooth movement of media After removing media remove deposits with isopropyl alcohol and a soft cloth Cleaning the Media Feed Roller Accumulations of dirt on the roller can lead to impaired material transport Clean th
15. ds metres aa Bio heehee 8 2 General Safety Regulations sine 11 3 Unpacking and Delivery Contents nn 12 4 Printer Component Location 13 Connecting the Printer RE inner 17 Connection to a Computer 17 Connection to Power Supply eaaa 17 6 Media loading cccseecsssseessssseeesseesssceeeessenenensceesascneesssenesessceesasseeesesenensnseesassnees Processing Mode Loading Labels siriene mines ena aaa Ng a EI Ni aga Kan a d fie rime ir item diese Ribbon Loading ask eaaa Nan aan he men Ka aa Nan a BA eee slt 7 Adjustments Concerning the Labels wee 23 Adjustment of the Printhead Support 23 Adjustement of the Transfer Ribbon Feed cccceeseceeeeeeeeeeeeeeeeeeeentessreesneenates 24 8 Installing and Using the Software sseeseesaran nen ena anana nenen an aan nenen nan anan enanenana 25 IntrOdUCtION PANE ANAN serasa aera A eer a aa aea NG AAN a na 25 Installation informati n 5 saa a ng a oie eee a 25 jola Lan MA AN AN AE E ATETEA este 25 The Gemini Control Panel Application 26 Gemini Test PMi ee D 22 pere a aga isa as sad So ondes dag eat nor eV aot 27 Printer Setups 2s eh ae eee ee eit ae ee ee ee earl eee a Da a sr aan 28 Printing from Windows Applications cc ccecceeeeeeeceeeeeeeeeceeeeeseeserecneeenneeseresnneenaees 32 cab Produkttechnik GmbH amp Co KG 9 Error Message asia sasih
16. e next label is printed The following steps describe media loading for the Gemini Steps 1 7 are common to all processing modes and methods of operation In the remaining steps loading for the different operating modes and methods of operation is detailed separately 18 cab Produkttechnik GmbH amp Co KG Loading Labels Figure 6 a Media Loading Part 1 1 Raise the printhead by rotating the printhead lever 1 clockwise until it stops 2 Loosen the media retainer knurled screw 5 and swing the media retainer 3 upwards 3 Place the roll of label stock 2 onto the media supply hub 4 4 Swing the media retainer 3 downward and inward until it rests on the media supply hub 4 against the side of the label roll Retighten the knurled screw 5 5 Slide the media guide 6 outward allowing enough clearance for the label stock s width when loaded 6 Unroll a length of label stock from the media roll From the side slide the media under the media assist bar and inside the media guide 6 as shown in Figure 6a It is particularly important to ensure that the media strip slides correctly under the arm of the photocell assembly 7 cab Produkttechnik GmbH amp Co KG 19 Figure 6 b Media Loading Part 2 7 Cont
17. e roller as follows 1 Open the printhead 2 Remove labels and ribbon from the printer 3 Remove all deposits with isopropyl alcohol and a soft cloth 34 cab Produkttechnik GmbH amp Co KG Cleaning the Thermal Printhead During printing the printhead will accumulate dirt such as paper dust or particles of ink or back coating from the ribbon This accumulation can cause a deterioration of the print quality To correct or avoid this problem the prinhead should be cleaned at regular intervals Frequency of cleaning Direct Thermal printing at every label roll change Thermal Transfer printing at every ribbon change Do not use sharp objects for cleaning the printhead Do not touch the protective layer of the printhead with your hands To clean the printhead 1 Turn the printer power off and disconnect the power cord 2 Raise the printhead as far as possible 3 Remove the labels and the ribbon from the printer 4 Clean the surface of the printhead with a cleaning pen or use a cotton swab dipped in isopropyl alcohol 5 Let the printhead dry approximately 2 3 minutes before powering on and restarting the printer cab Produkttechnik GmbH amp Co KG 35 Removing Labels from the Dispenser Roller On occasion a label might become wound around the Dispenser Roller during a Peel Off operation Gemini TD This might happen for example if Presentation Position is not set correctly To remove
18. e user may be required to take adequate measures cab Produkttechnik GmbH amp Co KG Technical Specifications Printing Type Printhead Print Speed Label Backfeed Maximum Print Width Maximum Print Length Printed Images Character Sets Font Expansion Bar Code Symbologies Bar Code Density Graphics Label Rotation Direct thermal Thermal transfer printer Resolution 203 dpi 8 dots mm 2 2 8 ips 50 70 mm s Label is automatically pulled back into the printer after a tear off or peel off operation to allow for printing on the entire label 4 1 104 mm 11 8 300 mm All character sets supported by Microsoft Windows Dependent on font selected as supported by Microsoft Windows Barcode symbologies along with a variety of check character options are provided as fonts in the Gemini Driver These include Codabar Code 128 Code 39 Code 39 Mod 43 EAN13 EAN8 Interleaved 2 of 5 Interleaved 2 of 5 Mod 10 MSI 10 PDF417 POSTNET UCC UPC EAN 2 digit Add On UPC EAN 5 digit AddOn UPC A UPC E0 UPC E1 Fixed choices are available which further define the font being selected Depending on the symbology ratios including 2 1 3 1 and 5 2 may be selected Also dependent on the symbology the bar width multipliers range from 1 to 8 All monochrome graphic types supported in Windows Portrait and Landscape Reverse Portrait and Reverse Landscape with Flip
19. ge is light on one side of the label The printhead is adjusted for a narrow label Readjust the printhead support Page 23 The printhead is out of alignment Adjust the printhead Page 37 Printer form feeds more than one label at a time Media is loaded incorrectly Make sure media is beneath the arm of the photocell assembly 7 as shown in Figure 6a Label edge sensor photocell needs adjusting or is malfunctioning Call for Service Printer will not turn on Voltage of the printer and power supply do not match Check that the printer is configured for the correct power supply Fuse is blown Remove the fuse holder from the power supply module and inspect or replace the fuses as needed cab Produkttechnik GmbH amp Co KG 39 cab Gesellschaft f r Computer undAutomations Bausteine mbH Wilhelm Schickard Str 14 D 76131 Karlsruhe EU Conformity Declaration We declare herewith that as a result of the manner in which the machine designated below was designed the type of construction and the machines which as a result have been brought on to the general market comply with the relevant fundamental regulations of the EU Rules for Safety and Health In the event of any alteration which has not been approved by us being made to any machine as designated below this statement shall thereby be made invalid Description Transfer Printer Applied EU Regulations and Norms EC Machinery Regulations M
20. h Paradox and dBASE among others Bar code labels can be created with existing Windows applications using the special barcode fonts built into the driver eliminating the need for special labeling software Gemini uses the true type fonts available with your Windows applications and accepts all graphic types supported by Windows resulting in exceptional flexibility in font and graphic choices Fonts and graphics are downloaded as needed with the high speed bi directional Centronics interface providing an exceptionally quick time to first label printing The Gemini is built to work only with Windows and takes full advantage of Windows features Its simple design requires a minimum of effort and expertise for loading and maintaining the printer From configuration and setup to ongoing operation use of the online Gemini Control Panel Application simplifies the operator s job Extensive Online Help is provided covering all features and functions available within the Control Panel Application and Printer Setup In addition help topics covering Printing from Windows Applications and Barcode and Symbology information are included The Gemini Thermal Transfer Printer is offered in two versions Gemini T The device is equipped with a tear off edge to aid the removal of the labels or continous material by hand after printing Gemini TD This device has an additional dispensing feature for labels Directly after printing the label is
21. inue feeding the label strip between the tear peel plate 12 and the thermal printhead 8 as shown in Figure 6b Batch Mode Loading and Demand Mode with Tear Off Loading 8 Route the media strip forward straight through the front of the printer as shown in Figure 6a 9 Check the position of the media guide 6 and if necessary slide it inward until it lightly touches the sides of the media strip 10 Adjust the media roll to remove any slack then lower the printhead by rotating the printhead lever 1 counterclockwise until it stops Ee Make sure that the dispenser locking roller 10 is open This helps to keep the wear at the roller low 20 cab Produkttechnik GmbH amp Co KG Demand Mode with Peel Off Loading 8 To prepare for feeding the media down through the dispenser mechanism remove a few labels from the backing Fold at leatest an inch of the backing up to create a double layered stronger leading edge for easier loading 9 Adjust the media roll to remove excess slack then lower the printhead by rotating the printhead lever 1 counterclockwise until it stops Tension on the media is needed to complete loading Click the Feed button at the Gemini Control Panel see chapter 8 to synchronize the media feed 10 Rotate the dispenser locking lever 9 clockwise until itstops to lift the dispenser locking roller 10 from dispenser drive roller 11 11 Feed the folded backing strip downward in front of
22. ith a setting of 2a this places the printhead support at its lowest position providing the most complete contact of the printhead to the drive roller along the entire width When using very narrow labels a setting of 2b is recommended this places the printhead support at its highest position reducing contact of the printhead with the drive roller at the outside edge At the adjustment criterion check the quality of the print image 4 Retighten the locking screw 2 cab Produkttechnik GmbH amp Co KG Adjustment of the Transfer Ribbon Feed 135 ein Figure 7 b Adjustment of the Transfer Ribbon Feed If creases lines or black patches appear in the print image resulting in a poor print quality this may be caused by wrinkles in the transfer ribbon 1 To remove the wrinkles the tension of the ribbon should be made even from the left to the right by moving the ribbon shield 4 up or down 1 Loosen the locking screw 3 2 Shift the transfer ribbon shield 4 sideways into the direction of the wrinkle Moving it to the left will increase the tension on the left Use the scale 2 provided to monitor the adjustments made If the screw is in position 1 the tension is highest on the outside and if it is in position 5 the tension is highest on the inside 3 After completing the adjustments tighten the securing screw 3 24 cab Produkttechnik
23. low out the area with a can of compressed air 36 cab Produkttechnik GmbH amp Co KG 11 Printhead Horizontal Alignment For optimum print quality the line of the heating elements on the printhead must be parallel and aligned correctly to the print roller This alignment has already been performed in the factory Nevertheless it may become necessary to adjust it A misaligned printhead causes a poor print quality which appears as described below the print image looks generally light spotted and irregular or the print image appears uneven from one side to the other Figure 11 Printhead Horizontal Alignment Adjust the printhead as follows 1 You may leave the transfer ribbon 1 inside the printer and simoply poke through it with your tools 2 Loosen thelocking screw 2 on the printhead by half a turn This will allow for the required horizontal adjustment of the printhead 3 By turning the two screws underneath 3 you may shift the printhead as follows The overall distance for adjusting is 1 in or 2 5 mm By turning the screws clockwise the printhead will be shifted backwards about 02 in or 5mm per turn Adjust in small steps quarter turns only First turn both screws constantly until at least one side of the print image is optimum Following adjust the screw which is located at the side of the label where the quality is still poor cab Produkttechnik G
24. mbH amp Co KG 37 Note that the printhead must be opened after every single adjustment step Tighten the locking screw 2 Perform a test print for instance a wide black line over the whole width of Repeat steps 2 to 6 as necessary to complete the adjustment to make the change effective the label and review the results 38 cab Produkttechnik GmbH amp Co KG 12 Troubleshooting The following information covers common printer problems and possible solutions Additional troubleshooting information on both hardware and software related problems is available in Gemini s Online Help Poor print quality smears or voids appear within the printed image The printhead is dirty Clean the printhead Page 35 The ribbon is creasing Adjust the transfer ribbon feed Page 24 Poor print density the image is too light or too dark The heat setting is too high or too low Adjust the heat setting with Printer Setup The wrong ribbon paper combination is being used Check with your Dealer for recommendations on media The resistance value has not been adjusted for the printhead currently installed Check the value preceding the ohm W sign on the printhead and enter it under Windows 95 Windows 98 ME in the Gemini Control Panel Replace Printhead function or under Windows NT 4 0 2000 XP in the Gemini Control Panel Printer Properties Set Printhead Resistance function Print density is uneven the ima
25. n But without it there would be no way to check status see error messages check number of labels remaining pause the printer and so on Detailed information on the options currently provided with the Gemini Control Panel is available through Online Help and will not be included here To start the application double click on the Gemini program group then double click on the Gemini icon dal Once started this application should be left open as long as the printer is turned on J T The primier s comected ta LETI te Thee pier j an parsed Painea Biens Firre Yemin Pater Baba Veron Arplece Pramusd alaka Coun Help Figure 8a Startup window of the Gemini Control Panel under Windows 95 98 and ME B arn Coed Pe Pari Calineff e my Bie Oime sm Figure 8b Startup window of the Gemini Control Panel under Windows NT 4 0 2000 and XP 26 cab Produkttechnik GmbH amp Co KG Gemini Test Print Firmware Version V 1 13 Gemini Printer Driver Version 2 0 Gemini Control Panel Version 2 0 Windows Version 3 11 The total printed length is 0 m 0 Inch Figure 8c Gemini Test Print Example The test print on the Gemini Label Printer is available by clicking the Test Print button in the Gemini Control Panel Window Figure 8a b The Test Print contains a test pattern and the following information Firmware Version The Gemini
26. present sensor registers the label has been removed an automatic backfeed is performed and the next label is printed and fed forward to the demand position The Demand Mode operations are available with Gemini TD only Note When editing the labels in the dispense mode make sure that the label area that lies directly underneath the sensor is only printed up to 50 black A ET further blackening may cause malfunctions of the present sensor While processing in Demand Mode the following operation methods are available For Tear off operations the labels are loaded so that they exit the printer straight out the front as in Batch Mode The label exits the printer still attached to the backing How far the label protrudes can be adjusted with Presentation Position parameter in Printer Setup When the label has been torn off the present sensor registers the removal and the next label is printed For Peel off operations the labels with the backing strip fed down below the peel plate before it exits the printer For succesfull peel off the backing strip must not be perforated between the labels As the backing strip is pulled down only the label exits the front of the printer In effect the label is peeled off of the backing while remaining attached by only a narrow edge The edge width can be adjusted with the Presentation Position parameter in Printer Setup When the label is removed the present sensor detects the removal and th
27. r message window If the problem is corrected the print job will continue However If the problem still exists the message box will reappear Additionally an error is indicated by a rapid blinking LED on the printer s front panel A Slow blinking LED indicates the printer is paused The following table contains a reference of error messages possible causes and solutions to the problems Error Message Possible cause Solution The printer is out of label stock Label material has run out Insert new supply roll click OK Label is not inserted properly in the label sensor photo cell Check paper edge then Click OK The printer is out of ribbon Ribbon has run out Insert a new ribbon Printer is loaded with thermal labels for direct thermal mode and no ribbon is loaded but the software is set for transfer printing Cancel print job Correct software for direct thermal mode Start a new print job Cannot find gap On the label material several labels are missing Click Formfeed button in Gemini Control Panel until the next label on the material is accepted by the printer The label format size specified in the software is different from the actual label size Cancel print job change label format setting in the software and start new print job Continous endless media is loaded but the software is not set for continuous media Cancel print job Corre
28. s not recommended as it might allow debris to collect within the printer If the printer must be operated with the cover open extra care must be taken to avoid allowing hair jewelry clothing etc near the rotating parts During the printing process the printhead will become hot Use extra caution when touching the printhead cab Produkttechnik GmbH amp Co KG 3 Unpacking and Delivery Contents Unpacking Please inspect the Gemini s packaging and contents immediately after receipt for possible damage during shipment The Gemini is shipped in a styrofoam package and is enclosed in plastic to reduce the chance of moisture damage during shipment Please keep the original packaging in case the printer must be returned Equipment Supplied Your Gemini shipping container will contain the following standard components Gemini Thermal Transfer Printer Power Cord Cardboard Core for the transfer ribbon rewinder Gemini User Manual Gemini Windows Software Diskette Note We offer additional items that may be included in your initial shipment Compare the delivered accessories with your order 12 cab Produkttechnik GmbH amp Co KG 4 Printer Component Location Figure 4 a Frot view 1 Cover 2 Power LED 3 Power Switch cab Produkttechnik GmbH amp Co KG 13 Figure 4 b Side view with cover open JO 01 PR ND
29. t exceed 10 feet in the length and use it to connect the printer to your computer Ensure that the interface cable is correctly grounded Connection to Power Supply voltage shown on the printer s specification label 2 The voltage requirement shown will designate either 230 V 50 Hz order 115 V 60 Hz Do not connect the printer to the power supply until the voltage has been verified Ea Check that your available power supply voltage corresponds with the er After inserting the power cord into the power supply socket 3 at the rear of the printer connect the power cord to a grounded power outlet Switch the printer ON with the power switch 6 If the status LED 5 does not light up check the fuse inserted in the power supply module 3 by removing the fuse holder 4 Ensure that a fuse of the correct rating is installed 800 mAT for 230 V 1 6 AT for 115 V cab Produkttechnik GmbH amp Co KG 17 6 Media loading Processing Mode The Gemini can be operated in two different processing modes In addition two methods of operation are possible The mode and method of operation desired dictate the method of loading the label stock When in the Batch Mode the labels are printed without pausing The labels exit the printer out the front still attached to the backing strip When in the Demand Mode labels are printed one at a time The printing cycle is then stopped until the label has been removed When the
30. the label s 1 2 10 Turn the power off This will allow the rollers to be turned Rotate the printhead locking lever clockwise to the open position Soak a paper towel with WD 40 or similar solution Rotate the dispenser locking lever clockwise to the open position Feed the soaked paper towel into the dispenser area and place it down between the rollers Continue feeding the soaked paper towel through by rotating the Media Feed Roller with the palm of your hand This will cause the Dispense Drive Roller to rotate and feed the paper towel through Wrap the soaked paper towel around the Dispense Drive Roller as completely as possible and leave it for about 5 minutes When the WD 40 has softened the adhesive remove the paper towel Begin peeling through the layers of label until you can grasp a section Pulling all layers from an area at once rather than peeling each layer separately generally works best Grasp a section with your fingers or tweezers and pull it away from the roller When the area facing out has been cleared of label s rotate the Media Feed Roller to cause the Dispenser Drive Roller to turn Continue rotating and peeling the exposed label off When all the label s and adhesive have been removed remove the traces of WD 40 by thoroughly cleaning the entire area with isopropyl alcohol on a soft cloth After the area has dried remove any shredded bits of paper towel cloth or label with a soft brush or b
31. tup 4 In your Windows Application set the margins to 0 and set the page size to match the label size specified in Printer Setup 5 Design the label considering the label s dimensions even if your application does not display a work area that matches the actual label size place text graphics and barcode fields within the dimensions of your label 6 If possible use Print Preview to assist in proper field placement 7 Print a single test label to see actual layout and size of the fields This is the only way to see an accurate representation of barcode fields The ease with which a label can be designed and the results that can be achieved depend directly on the software being used the range of software types including word processors databases spreadsheets and graphic applications offers a similarly wide range in results To assist the user in designing labels variety of topics is available in the Gemini s Online Help These topics include general tips and techniques that are independent of the specific software being used Also included are observations and tips regarding label design and printing with specific Micro soft and other vendor applications 32 cab Produkttechnik GmbH amp Co KG 9 Error Messages If an error occurs while operating the Gemini a message box is displayed on the screen and the printer is paused After solving the problem the print job is continued by clicking OK in the erro
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