Eagle Manual - Beam Communications
Contents
1. Installing e Download the Eagle software from our website at www beamcommunications com Eagle e Run double click setup exe e Follow the steps during the setup wizard e Once installed the program can be run by clicking on the Start button gt Programs gt Beam Communications gt Eagle Missing components If the computer does not have the Microsoft NET 3 5 Framework an option will be presented to install this component provided that an active internet connection is available This download is approximately 35MB and may take over an hour to download on internet connections utilizing a 56k Modem Microsoft NET 3 5 Framework can be downloaded from the Microsoft website at http www microsoft com downloads A If you are using Windows Vista or 7 the application will request administrator privileges Installing Beam Universal USB Drivers USB drivers are installed as part of the Eagle installation However if you have already installed drivers previously you are not required to install them again Eagle Connecting To connect the unit with the Eagle you will need to do the following e Connect power to the device e Connect PC to application port of the unit via USB cable e Open Eagle and click the connect button to initiate a connection with the unit If the unit is not connected Eagle will display comport error Ensure the unit is physically connected to the computer via the USB cable and that the cable is2. connected to the docking station and click the connect button again Eagle may also ask to provide the supervisor PIN number The default supervisor PIN is 3170 Once connected configuration options will be available the configuration will become unavailable and any settings that have not been applied will be You will need to keep the unit attached to use Eagle If Eagle does not find the unit connected AN lost Eagle Disconnecting When you hit the disconnect button Eagle will terminate a connection with the unit Any unsaved settings will be lost The unit status will also be cleared If the unit is disconnected from the USB without pressing the disconnect button Eagle will clear all status information and unsaved settings will be lost Eagle agle w PotsDOCK Extreme qy qy Tracking POTSIRJ11 Bluetooth General settings Backup Restore Unit Status Cc Model EXTRMPD Input Volts 11 9V Iridium Extreme IMEI 309215010001390 Terminal Firmware PCB 02 1 0 6798 6800M Serial Number Satellite Signal 005 tl Internal _ Temperature A Information will not be displayed until a connection is made with the unit 10 Eagle Model DriveDOCK Extreme InmputVolts 11 6V Iridium Extreme IMEI Terminal Firmware PCB 02 1 0 645 SerialNumber SD700001 Satellite Signal 005 309215010001390 Once the management system has synchronized with the docking station the following status information will b
3. 999 This number is sent to the network when the Commonly set to 000 911 or 100 emergency number is dialed It must be a full format Default 911 Iridium number include 00 or Default 112 Dialing Voicemail number Shortcut to retrieve voicemail Iridium Translation of voicemail number messages Input type 000 999 This number is sent to the network when the Default 101 voicemail shortcut above is dialed It must be a full format Iridium number include 00 or Default 881662990005 QUICK DIAL Input type Full format number include 00 or Up to 10 configurable quick dial numbers can be stored Quick dial numbers can be dialed by UD pressing followed by the allocated quick dial position number Quick Dial functionality will not be available when Auto Dial is enabled ENABLE AUTO DIAL The Auto Dialing capability when enabled will establish a call with the number defined in position O zero of the quick dial section once the handset is lifted NOTE Call Processing does not apply to any of the numbers in the Quick Dial positions You must A enter phone numbers here exactly as they would be dialed from the handset including international and local prefixes 16 Eagle Timeouts DTMF 1st digit timeout Input type Numeric 1000 25000 ms Default 15000 ms DTMF 1st digit determines how long to generate a dial tone in milliseconds before the 1st digit of the pho
4. Beam Communications User guide Eagle Table of Contents Table of Contents ici WH Ait eel atl eerie As eee seine 2 ICO UC aia 4 ARPA OO 5 ALONEN EAA EE EE A A E EE A A a Geumedeeesees 6 Mnstallihg sonecie nieee iea aaas E E ET A EAE da ENEE EE AEE EEE E E EE E 7 Installing Beam Universal USB Drivelrs ccccssccccccesessesssecececsceeseeaecececesseseaeaeeesecsseesessaeeeesenseeeegs 7 CONNECUNG Sekscrtucestiran relate tt a ads 8 DisconnectiNhg ici ina d eae E Ea EEE 9 Maii WWI OW s sess eirioes eied ae aea aeaa tes 10 Unit Status Informations anida td 11 TO 11 TICO A dE 12 POTS pias teo beni 13 OVAs a A A cc caia 13 TON a 13 Gall PROCESSING rancia ade 14 A A E E TE E E E E E aston setabete 17 Gals and Impedance iia cea 18 BIIEN ii iaa 19 Generalsettnes ic ada 20 A O OA 20 Analog OUTPUT ao 20 AUTO INS WOT aiao rAr RAE ha nate cave cence va oes eden be AE ASEA EOE 20 Backup aNd REStOlE econ inician nao c 21 Backup device toilet aa 21 REStOre device fron lei ti denota 21 Load settings to application from file ooooooccoccnccanononaoncnnnnnnnananononcnnonnnnnnnnononnnnnnnnnnononnnnnnncnnnnnnnns 21 Advance OPINAS a 22 Factory Detalla aa 23 beletan geterna A pias 23 Change Supervisor PIN eersten eee e aa 23 LOB HISCONY EE RN 24 Upgrade Firmware cccssscccccccessessssesecesecessesssaeseeeeecesseseaaeeeeesecesscseeaeseceescussesaaaeseeeessessesaeaeseeeeeseeags 25 Eagle Beam Terminal Firmware Upgrade a de
5. al tone can be optionally generated if there is a Voicemail or SMS waiting so the users detect this immediately when they pick up the phone This parameter specifies the interrupt rate to generate the stutter in milliseconds Unavailable Dial tone allows configuring how the network unavailable tone will sound on the standard telephone equipment Busy Dial tone allows configuring how the network busy tone will sound on the standard telephone equipment Call Processing Call processing is the ability for the docking station to automatically prefix a user dialed number with the correct area or country code This is intended to allow for a simpler dialing process for users who have not been trained to place a call from a satellite phone Eagle allows a user to enable or disable this feature By default this feature will be disabled When this feature is disabled there will be no alteration to dialed numbers by the docking stations WARNING Phone number processing only applies to RJ11 POTS handsets It does not apply when dialing directly from the Iridium Extreme When enabled the users will have the following customizable parameters Minimum Digits Input type Numeric 3 10 Default 8 The minimum number of digits a user must enter for the docking station to accept the dialed number as a valid phone number and apply call processing Call processing will not be applied to any user entered number that has less than the minimum digits enter
6. ance Impedance settings relate to the load the standard telephone equipment RJ11 presents to the docking station As the standard telephone equipment line interface is a 2 wire standard it relies on careful balancing between the impedance expected and experienced by the Docking station to stop signals in each direction being improperly reflected In normal telephone installations this is not that critical because a reflection at the far end is just experienced by the near end user as an increase in side tone or how much you hear your own voice In a satellite application however the echo reflected back to the far end user is delayed twice by the satellite and landline delays By the time the user ringing the satellite phone gets to hear his voice back again it has been delayed up to a second 18 Eagle Bluetooth This allows to set the custom Bluetooth PIN and clear currently paired devices Bluetooth e Enable Disable PIN This allows to set custom connection PIN up to 6 digits to be paired with the Bluetooth devices 19 Eagle General settings ep a gt General Settings Activate sleep mode 20 1 240 minutes after Ignition Acc goes OFF Wake up from sleep upon a button Sleep Time Time in minutes after the unit should go to low power mode once the Ignition Accessories goes OFF Default is set to 20 minutes Analog output This allows user to switch the blue analog output line to act as horn ale
7. comma separated file system 24 Eagle Upgrade Firmware Beam Terminal Firmware Upgrade Model DriveDOCK Extreme Current Firmware 1 0 6481 New Firmware 0 1 6467 Ca This provides the ability to upgrade the unit with new firmware Firmware for the unit has a HEX extension When upgrading the firmware of the unit it is vital that power is not removed to the unit and the cable is not disconnected from the device at any stage until the process is complete 25 Eagle Troubleshooting 1 Cannot communicate with the unit a Ensure the unit is physically connected to the computer via the USB cable and that the cable is connected to the docking station b Ensure that no other application or utility is connected to the Beam Application comport c Ensure that power is switched ON to the unit d Remove the USB cable and then reconnect it to the unit 26
8. e Trolls AN caes Eagle Introduction The Eagle is an application tool designed specifically for Beam Units and is compatible with the following models e DriveDOCK Extreme e PotsDOCK Extreme Eagle Features The Eagle supports the following features e View the status of the unit e Configure tracking settings e Configure POTS RJ11 settings e Configure Bluetooth settings e Configure general settings e Store Edit Retrieve docking station settings e Resetting docking station to the factory defaults e Modifying supervisor PIN of the unit e Beam Terminal Firmware Upgrade As not all features are available across the range of docking stations the Docking Station Management Software will enable or disable the feature set as follows Feature View the status of the unit Configure tracking settings Configure POTS RJ11 settings Configure Bluetooth settings Configure general settings Resetting factory defaults Store Edit Retrieve settings Modifying Supervisor PIN Beam Terminal Firmware Upgrade DriveDOCK PotsDOCK Extreme Extreme Eagle Requirements The Eagle requires the following e Acomputer with Microsoft Windows XP VISTA 7 operating system e Microsoft NET 3 5 Framework Microsoft NET 3 5 Framework can be downloaded from the Microsoft website at o http www microsoft com downloads e 1x USB cable e An available USB port on the computer Eagle
9. e fetched and displayed e Model e Terminal Firmware e Iridium Extreme Firmware e Input voltage e PCB e Serial number e Internal Temperature e Iridium Extreme IMEI e Satellite signal Help For additional help for Eagle Please click on the help button to open the help document 11 Eagle Tracking This allows to use the tracking functionality available in the Iridium Extreme Handset via the dock A NOTE Tracking must be enabled in Iridium Extreme Handset for the following to function Tracking Send a quick GPS message when Track button is pressed Tum on emergency when alert loop is broken Make audible notification when track button is pressed or alarm loop is broken e Senda quick GPS message when Track button is pressed This will allow the handset to send a quick GPS message once when Track Button on the dock is momentarily pressed NOTE A Quick GPS list must be completed in the handset for message to be sent Please refer to Iridium Extreme user manual page 174 for more information e Turnon emergency when alert loop is broken Selecting this will activate the emergency mode in the iridium Extreme handset when alert loop is broken e Make audible notification when track button is pressed or alarm loop is broken Selecting this will emit three long beeps when alert loop is broken and one beep when track button is pressed 12 Eagle POTS Overview The POTS RJ11 circuitry enables the use of standa
10. ed here 14 Eagle Country Code Input type Up to 4 numeric digits Default 61 This is the country code that the docking station will automatically prefix users dialed numbers with For example if a user was operating the docking station within Australia a user would enter in 61 which is Australia s country code Area Code Input type Up to 4 numeric digits Default 3 The local area code of the users location It will be recommended via written text for users not to enter in the STD digit component of their local area code For example the state of Victoria In Australia has an area code of 03 in this instance a user would enter in 3 Leading Digit for Information numbers Input type Numeric 0 9 Default 1 This allows setting the first digit of local information service numbers eg Time Weather If the 1st digit of the phone number is the defined local information service numbers the docking station ignores the Minimum Digits and Area codes setting to dial information service number Leading Digit for Long Distance STD Input type Numeric 0 9 Default O If the 1st digit of the phone number is this number it is assumed to be a national call rather than a local call The phone number will therefore include the area code to be dialed 15 Eagle Dialing Emergency number Local shortcut for emergency services Iridium Translation of Emergency Number Input type 000
11. ne number is pressed on the phone If this time expires it is likely the phone has been left off the hook accidentally and a special rising tone at maximum volume is made to alert the user to hang up put on hook Autodial timeout Input type Numeric 1000 25000 ms Default 3000 ms When Autodial is enabled from call processing autodial timeout determines how long to wait before dialing the predefined autodial number Entry timeout Input type Numeric 1000 25000 ms Default 5000 ms DTMF Digit determines how long to wait for another phone digit before we assume the number has been fully entered This is a tradeoff between being too quick for a slow dialer or extending the time taken to place a call Hang up timeout for incoming call Input type Numeric 0 25000 ms Default O ms Hang up timeout determines how long to wait before terminating incoming call when pots phone is returned to on hook In the situation when multiple pots phone are attached this feature allows users to switch between the pots phone without disconnecting the call 17 Eagle Gains and Impedance Gains This allows configuring independent setting of the gain for Dial tone signaling tone Unavailable SIM Locked Puk downlink and uplink voice The gains can be set during a call as the effect is immediate The major reason to modify a gain setting would be to reduce the downlink voice gain to reduce the echo feed back to the far end user Imped
12. power settings Security Settings Change Supervisor PIN Input type Alphanumeric 4 6 characters long Default 3170 This allows the supervisor pin pass code to be changed 23 Eagle Log History 23 11 2011 23 26 06 Status SMS Idle Log Cleared 01 01 1970 00 00 00 Status SMS Idle 01 01 1970 00 00 00 Voice call Remote Initiated Idel SMS Idle 23 11 2011 23 34 31 Voice call Remote Initiated Ringing SMS Idle 01 01 1970 00 00 00 Status Phone Starting SMS Idle 23 11 2011 23 39 35 Voice call Remote Initiated Idel SMS Idle 23 11 2011 23 40 42 Voice call Remote Initiated Idel SMS Idle 23 11 2011 23 41 05 System error Phone Disconnected SMS Idle No Clk R1 23 11 2011 23 41 15 Status Phone Disconnected SMS Idle Phone On 01 01 1970 00 00 00 Status Phone Starting SMS Idle Phone On 01 01 1970 00 00 00 System error Phone Disconnected SMS Idle No DPL R1 01 01 1970 00 00 00 Status Phone Disconnected SMS Idle Phone On 23 11 2011 23 43 13 Voice call Remote Initiated Idel SMS Idle 01 01 1970 00 00 00 Status Phone Starting SMS Idle Phone On 01 01 1970 00 00 00 System error Phone Disconnected SMS Idle No DPL R1 28888883 888888 This provides a listing of all entries stored in the unit s log The log can store alarm events errors and other information regarding the activities of the unit Retrieve Retrieves the log from the attached unit Clear Clears the log from the attached unit Export Exports the log in
13. rd telephone equipment to be used with the docking station The Eagle allows the viewing and changing of the POTS RJ11 settings POTS RJ11 option will only be available to PotsDOCK Extreme The POTS settings are divided into four sections 1 Tones settings 2 Call Processing 3 Timeouts settings 4 Gains and Impedance Tones The unit allows the use of standard telephone equipment tone setting allows modifying how different tones like ringer dial tone unavailable or busy tone will be heard on the standard telephone equipment Ringer Ringer allows modifying how the ring will sound during the incoming call on the standard telephone equipment There are two ON and OFF times in milliseconds to allow for a European style ring tone For US style cadence set 2nd ON and OFF the same as 1st ON and OFF Parameters e ist ON Input type Numeric 200 4000 ms Default 1500 ms e 2ndON Input type Numeric 200 4000 ms Default 1500 ms e 1st OFF Input type Numeric 200 4000 ms Default 800 ms e 2nd OFF Input type Numeric 200 4000 ms Default 2000 ms 13 Eagle All parameters are in milliseconds and change the sound of the ring sound Dial tone Dial tone allows modifying how the dial tone will sound when lifting the handset of the standard telephone equipment Using these parameters the dial tone can be set to sound like a Prrrrrr or a Beeeep For a Beep set the OFF time to O and ON to 200ms A stuttered di
14. rt or radio mute Auto answer This allows user to auto answer the incoming call after defined seconds 20 Eagle Backup and Restore Backup device to file This will read all settings from the device and store them to a file The process will create a econfig file This file can be used to upload settings to multiple units or to restore settings on the same unit Restore device from file This will read settings from a econfig file and restore to the connected device The process will ask to select a econfig file The settings from selected file will be uploaded At the end of upload you will be asked if you would like to turn on the tracking Load settings to application from file This will read all the settings from the econfig file and load them in to the application This allows you to view and edit the settings without uploading to the unit 21 Eagle Advance Options General settings Backup Restore Model DriveDOCK Extreme Input Volts 11 8V Iridium Extreme IMEI PCB 0 309215010001390 Serial Number SD700001 Satellite Signal 005 Y 5 ws Y Terminal Firmware VA MOINS Bavi ey 22 Eagle Factory Defaults Factory defaults will reset all settings Do you wish to continue Note Applying factory defaults will set the supervisor PIN to default 3170 Factory default resets the device back to original settings including the supervisor PIN pass code 3170 It will clear existing tracking pots and the
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