Maestro 100 2G
Contents
1. C Adds a marking on the assembly indicating that this part is hot for example showing the symbol IEC 60417 5041 Caution hot surface and or having a wording similar to CAUTION HOT SURFACE DO NOT TOUCH Confidential the whole document is the sole property of Maestro Wireless Solutions Itd support maestro wireless com empowering wireless Chapter 2 Related documents This document presents technical and hardware specifications of the Maestro 100 2G industrial modem It covers a hardware installation quick start guide accessories listing and troubleshooting details This document will not cover the embedded application details neither the common 3GPP AT command list for more information please refer to the following documentations available on our website SmartPack User Manual intelligent embedded application Maestro 100 2G AT command guide Application note Automatic connections Application note Power supply amp Audio Application note How to upgrade your modem in 5 steps Confidential the whole document is the sole property of Maestro Wireless Solutions Itd 11 support maestro wireless com maestro empowering wireless 12 Confidential the whole document is the sole property of Maestro Wireless Solutions Itd support maestro wireless com empowering wireless Chapter 3 Hardware installation 3 1 Mounting the modem If delivered with the DIN clip acces2. 2011 02 16 15 40 08 AT 2011 02 16 15 40 09 OK 7 6 Basic operations Followings are examples of some AT commands Please refer to the AT command document for a full description Note Issue AT CMEE 1 to have extended error code CME ERROR 28 Confidential the whole document is the sole property of Maestro Wireless Solutions Itd support maestro wireless com empowering wireless Description AT commands Modem response Comments Network registration AT CREG CREG lt mode gt 1 Modem registered to the network checking CREG lt mode gt 2 Registration lost re registration attempt CREG lt mode gt 0 Modem not registered on the network no registration attempt Receiving signal AT CSQ CSQ 20 0 The first parameter has to be at least 15 for strength normal communication A an RING An incoming call is waiting incoming call ATA OK Answer the call Make a call ATD1234567 OK Communication established Don t forget the at the end for voice call CME ERROR 11 PIN code not entered with CME 1 mode CME ERROR 3 AOC credit exceeded or a communication is already established Make an ATD 112 OK LU aan established Don t forget the emergency call at the end for voice call Communication NO CARRIER loss Hang up ATH OK Enter PIN code AT CPIN 1234 OK PIN Code accepted CME ERROR 16 Incorrect PIN code with CME 1 mode C
3. is e 115200 bps e 8 data bits e No parity bit e 1 stop bit 4 7 4 No voice could be heard for the modem s speaker output when a call is answered Make sure a voice call has been made refer to AT command guide Enter the AR SPEAKER 1 command Confidential the whole document is the sole property of Maestro Wireless Solutions Itd 27 support maestro wireless com maestro empowering wireless 7 5 Debug or further command using Smart Terminal as example First you can find our Hyper Terminal substitute at the following address http www maestro wireless com smart terminal Then follow the steps Open the software you can find the shortcut on your desktop or access it by the Start menu gt All Programs gt Maestro Wireless Solutions gt Smart Terminal Once open you will have to select the good serial port configuration By default COM1 115200 8 data 1 stop none with hardware flow control Open the port by ticking the Port opened box r gt Smart Terminal Maestro Wireless Solutions itd E F Emm maestro YN com 115200 d em powering wireless 8data 1 stop X T Hardw Then you can type command like AT and check the OK response from the modem j a 3 Smart Terminal Maestro Wireless Solutions ltd cw Sa maestro YN empowering wireless
4. 211 132 Data amp Serialto pcoNNECT 11 IP socket i CGACT 1 Call Screening CGATT 1 1 Remote Control Modem informations TMODE SmartPack version M1002G_SMARTPACK_097e_SL6087_R746_020513 IMEI number 359193033539685 Input Tri red Firmware version R7 46 0 201108091301 SL6087 AT Command p Actions SMS The above information are refreshed every 5 seconds IP Ping fl Add on board Command String Auto Report Terminal Figure 4 2 2 Status page Maestro Configuration Software Port Select Terminal window 7 Auto scroll Modem Status F Log to file Serial Port W Auto upper letters Data amp Serial to Clear history IP socket Save to file Send text file Ouick access TMODE AT WOPEN 0 AT WOPEN 3 AT WOPEN 1 AT HPLUGIN 7 AT CSQ AT IPCONNECT 1 1 IP Ping AT OTCP AT CFUN 1 Call Screening Remote Control DOTA Input Triggered AT Command SMS Add on board Command String Click to edit the command Double click to send the command Commands are saved between sessions Figure 4 2 3 Terminal page Maestro Configuration Software Confidential the whole document is the sole property of Maestro Wireless Solutions Itd 17 support maestro wireless com maestro NY empowering wireless 18 Confidential the whole document is the sole property of Maestro Wireless Solutions Itd support maestro wireless com empoweri
5. DC bias output 5 MICROPHONE Input With 2VDC bias output 6 RX Receive Data Output 7 DSR Data Set Ready Output 8 DTR Data Terminal Ready Input 9 GND Ground Ground 10 SPEAKER Output 11 CTS Clear To Send Output 12 RTS Request To Send Input 13 RI Ring Indicator Output 14 RESET Input Pull low to reset 15 SPEAKER Output Specification of microphone and speaker to be connected Parameters Min Typical Max Microphone current 2V 2K Ohm 0 5mA Microphone input level 100mVpp Speaker output current 150 Ohm 1nF 16mA Speaker impedance 320 509 Please refer to the document Application note Power supply amp Audio for more information about audio connection CAUTION If the CTS and the DTR signals are shorted together the modem will enter a factory download mode In this mode the modem does not behave in a normal manner and can not connect to the cellular network It is recommended that CTS and DTR pins should never be short circuited If the application reguires to use flow control spoofing cables make sure that they do not connect CTS to DTR 20 support maestro wireless com Confidential the whole document is the sole property of Maestro Wireless Solutions Itd empowering wireless 5 2 4 4 Pin Micro fit Molex connector Power and input output _ oy 21 Figure 5 2 1 Pin assignment of 4 Pin connector Pin number Name Functions 1 ADC Analog input 5V
6. ME ERROR 3 PIN already entered with CME 1 mode Saves parameters in non volatile AT amp W OK The configuration settings are stored memory Confidential the whole document is the sole property of Maestro Wireless Solutions Itd 29 support maestro wireless com
7. T CRLP Calling line ID restriction AT CSCS PCCP437 Character Set AT CMGF 1 Short message format 6 2 General Purpose Input Output port This port can be configured as either an input or an output and is mapped to GPIO1 in the internal micro controller To setup this port as an input type AT WIOM 1 GPIO1 0 on the serial port Then to read the status of the input type AT WIOR GPIO1 W OR 0 means OV while WIOR 1 means a positive voltage of no more than 12V Higher voltages may damage the unit To setup this port as an output type AT WIOM 1 GPIO1 1 on the serial port Then set the state of the output with AT WIOW GPIO1 0 for OV or AT WIOW GPIO1 1 for 2 8V Note Please note that the input port is put by default to High status internally so you just need to short it to the ground to make it low and open to make it high 6 3 Analog input port This port can be used either as a voltage input 0 5V range or as a current input 0 20mA range To setup the port as a voltage input issue the following commands AT WIOM 1 GPIO19 1 then AT WIOW lt GPIO19 Confidential the whole document is the sole property of Maestro Wireless Solutions Itd 25 support maestro wireless com maestr Hy empowering wireless For a current input issue AT WIOM 1 GPIO19 1 then AT WIOW GPIO19 1 To read the value of the input use the command AT ADC More information can be found in the AT commands guide d
8. etect the modem configuration and help us to identify any issue faster Command Launch Auto Detection Launch Diagnostics Mode String Auto Report Terminal CT Y AUU A I I Figure 4 2 1 Start page Maestro Configuration Software 9 Ouick signal strength overview which can be deactivated Once connected the interface will switch to the Modem Status page see Figure 4 2 2 displays the reception signal strength RSSI refreshed every five seconds your SIM card network name as well as the revision number for the embedded application and firmware The Maestro Configuration Software add an easy to configure interface to all the SmartPack features detailed as Data amp Serial to IP socket AutoTCP UDP IP packet settings Call Screening Remote control both SMS and TCPTerminal and Dynamic DNS TMODE DOTA Input triggered AT command SMS for both reading and sending in Text mode and AutoPIN IP Ping Command String scripting language The last and not least page of the Maestro Configuration Software is the Terminal which is a Windows HyperTerminal replacement with log quick command features see Figure 4 2 3 on the next page 16 Confidential the whole document is the sole property of Maestro Wireless Solutions Itd support maesiro wireless com maestro empowering wireless Network informations Received signal strength 67dBm Network CMHK IP address 10 63
9. hole document is the sole property of Maestro Wireless Solutions Itd support maestro wireless com maestro empowering wireless 7 5 Debug or further command using Smart Terminal as example a LO Basic OperatlonsS i 2 Sarak ne he ea a AR aed RES PERS ee EERE Lee 6 Confidential the whole document is the sole property of Maestro Wireless Solutions Itd support maesiro wireless com empowering wireless Safety precautions General precautions The modem generates radio frequency RF power When using the modem care must be taken on safety issues related to RF interference as well as regulations of RF equipment Do not use the modem in aircraft hospitals petrol stations or in places where using GSM products is prohibited Be sure that the modem will not be interfering with nearby equipment For example pacemakers or medical equipment The antenna of the modem should be away from computers office equipment home appliances etc An external antenna must be connected to the modem for proper operation Only used approved antennas with the modem Please contact authorized dealer on finding an approved antenna Always keep the antenna with minimum safety distance of 26 6cm or more from human body Do not put the antenna inside metallic box containers etc Using the modem in vehicle Check for any regulation or law authorizing the use of GSM in vehicle in your country before installing the mode
10. m Install the modem by qualified personnel Consult your vehicle dealer for any possible interference of electronic parts by the modem The modem should be connected to the vehicle s supply system by using a fuse protected terminal in the vehicle s fuse box Be careful when the modem is powered by the vehicle s main battery The battery may be drained after extended period Protecting your modem To ensure error free usage please install and operate your modem with care Remember the following Do not expose the modem to extreme conditions such as high humidity rain high temperatures direct sunlight caustic harsh chemicals dust or water Do not try to disassemble or modify the modem There is no user serviceable part inside and the warranty would be void Do not drop hit or shake the modem Do not use the modem under extreme vibrating condition Do not pull the antenna or power supply cable Please attach or detach by holding the connector Connect the modem only according to the instruction manual Failure to do it will void the warranty Confidential the whole document is the sole property of Maestro Wireless Solutions Itd 7 support maestro wireless com maestro empowering wireless 8 Confidential the whole document is the sole property of Maestro Wireless Solutions Itd support maestro wireless com empowering wireless Chapter 1 Specifications Quad Band GSM 850 900 1800 1900MHz Suppor
11. maestro empowering wireless maestro empowering wireless M100 2G o TT MAESTRO 100 2G QUICK START GUIDE amp USER MANUAL VERSION 1 WWW MAESTRO WIRELESS COM EMAIL CONTACT MAESTRO WIRELESS COM TEL 852 2869 0688 FAX 852 2525 4701 ADDRESS ROOM 3603 3609 36 F 118 CONNAUGHT ROAD WEST SHEUNG WAN HONG KONG maestro empowering wireless 2 Confidential the whole document is the sole property of Maestro Wireless Solutions Itd support maestro wireless com strc empowering wireless Revision history Version Date Details Originated by 1 29 April 2013 First issue Samuel Ch reau This manual is written without any warranty Maestro Wireless Solutions Ltd reserves the right to modify or improve the product and its accessories which can also be withdrawn without prior notice Besides our company stresses the fact that the performance of the product as well as accessories depends not only on the proper conditions of use but also on the environment around the places of use Maestro Wireless Solutions Ltd assumes no liability for damage incurred directly or indirectly from errors omis sions or discrepancies between the modem and the manual This software solution or application is provided on an as is basis No warranty whether expressed or implied is given by Maestro Wireless Solutions Ltd in relation to this software
12. max 2 GPIO General purpose I O 2 8V max 3 POWER DC power negative input or ground 4 POWER DC power positive input 6V to 32V max A Important note the Engineering Sample have pin 1 and 2 reverse A 5 3 Optional accessories You may contact your sales agent for the following optional accessories DB15 Serial cable ACC CA01 m m Direct connection with standard 9 pin RS 232 port DTE E Ip 6 ina Shielded cable y jas Cable length 1 1m w connector Y cable ACC CA14 Direct connection with standard 9 pin RS 232 port DTE Direct connection with common handset of telephone for voice call ii i Shielded cable lI IiI Cable length 1 1m w connector Confidential the whole document is the sole property of Maestro Wireless Solutions Itd 21 support maestro wireless com maestro X empowering wire EUR band External antenna ACC A01 l Magnetic mount type Frequency GSM 900 1800 band Gain 3dB VSWR lt 1 5 1 Height 236mm including magnetic base Cable Type RG 174U length 2 5m US band External antenna ACC A05 Magnetic m
13. ng the DC power supply Connect the open ending of the provided power cord to a DC supply Refer to the following for power supply require ment Input voltage range 6 32V Rated current 650mA E b 2 5 32V DC Supply Connector Micro Fit Fuse holder Fuse rating 2BoV 2 5A Stripped wire Figure 3 5 1 Power cord included in the package Plug the DC Molex connector of the power cord in the modem and it will turn on automatically The status indicator led will light when power is applied After few seconds it will blink slowly meaning the modem is registered on the network FF O AN Ayn 9O Figure 3 5 2 Side view showing power and serial connector 14 Confidential the whole document is the sole property of Maestro Wireless Solutions Itd support maestro wireless com t empowering wireless Chapter 4 Maestro 100 2G easy setup guideline Maestro 100 2G M100 is a range of ready to use GSM modems for voice data fax and SMS services It also supports GPRS Class 10 for packet mode data transfer The M100 is easily controlled by using AT command for all kinds of operations Fitted with a standard fifteen pins RS232 port and Windows configuration tool the M100 can be set up with minimal effort The M100 also features a digital input output pin and an analog input pin Maestro 100 2G Series M100 2G M100 2G Lite without voice without input
14. ng wireless Chapter 5 Equipments description 5 1 Package The Maestro 100 2G package is packed in carton box of 50 pieces 5 2 Interfaces mu re AAS Power cord gt i w lt Antenna lt Sim card holder R aestro Serial connector gt hwu ae M100 2G o fi mnm Above picture reflects real device dimensions 5 2 1 Status indicator The LED will indicate different status of the modem OFF modem is switched off ON modem is connecting to the network Flashing slowly modem is in idle mode Flashing rapidly modem is in transmission communication GSM only 5 2 2 SMA female antenna connector Connect an antenna with SMA male connector on the modem make sure the antenna is tightly secured Take good care of choosing an antenna with the right GSM frequency and an impedance of 50 incorrect antenna will affect communication and even damage the modem Confidential the whole document is the sole property of Maestro Wireless Solutions Itd 19 support maestro wireless com t empowering wireless 5 2 3 15 Pin D Sub Female connector RS232 Audio This connector provides serial link and audio link to the modem Pin Number Name EIA designation Type Note 1 DCD Data Carrier Detect Output 2 TX Transmit Data Input 3 BOOT Input Not used 4 MICROPHONE Input With 2V
15. ocument 6 4 RS232 auto online mode power saving When on auto online mode the RS232 transceiver will shut down most of its hardware to save power if it does not detect a valid input for more than 100s The RS232 transceiver will wake up when valid input is detected again By default auto online mode is not active To activate it issue AT WIOM 1 GPIO22 1 0 followed by AT WIOM 4 This setting needs to be set once and will be saved in memory 26 Confidential the whole document is the sole property of Maestro Wireless Solutions Itd support maestro wireless com empowering wireless Chapter 7 Troubleshooting 7 1 The modem s LED does not light Check if the modem has been properly connected to a 6 32V power supply Check if the power connector is properly inserted Check the fuse in the power cord 7 2 The modem s LED lights but does not blink long time after power up Check if a valid SIM card has been properly inserted Check if the SIM card has been locked refer to AT CPIN command in AT command guide Check if the external power has been properly connected to the modem Check if the network coverage is available Make sure that the CTS and DTR pins of the serial port are not connected together 7 3 The modem does not respond to the terminal program Check if the RS232 cable has been properly connected Check if your program has proper seitings Factory setting of the modem
16. ount type Freguency GSM 850 1900 band Gain 3dB VSWR lt 1 5 1 Height 236mm including magnetic base Cable Type RG 174U length 2 5m tt Penta band L shape antenna ACC A11 4 Freguency GSM 850 900 1800 1900 2100 band Gain 6dB 22 Confidential the whole document is the sole property of Maestro Wireless Solutions Itd support maestro wireless com maestro DIN rail mount ACC DIN empowering wireless LD En o MU DB15 to DB9 adapter OTH 004 Confidential the whole document is the sole property of Maestro Wireless Solutions Itd 23 support maesiro wireless com maestro NY empowering wireless 24 Confidential the whole document is the sole property of Maestro Wireless Solutions Itd support maestro wireless com empowering wireless Chapter 6 Default firmware settings 6 1 Factory settings The modem has the following factory settings Please refer to the AT command document for the meaning of each setting Related AT commands Factory settings Description AT IPR 115200 DTE DCE data rate AT IFC 2 2 DTE DCE flow control AT ICF 3 4 DTE DCE character framing ATE 1 ECHO AT amp C 1 DCD signal AT amp D 2 DTR signal ATQ 0 Result code suppression ATV 1 Response format AT amp S 1 DSR signal ATSO 0 Auto answer AT CLIP 0 Calling line ID presentation A
17. output without internal RTC 4 1 Downloading the Maestro Configuration Software Start the web browser of your choice and download the Maestro Configuration Software at this address http www maestro wireless com configuration software Please start the setup exe application and follow instructions shown on screen It will also create a shortcut on your desktop 4 2 Using the Maestro Configuration Software The window shown on Figure 4 2 1 on the next page will appear when the application starts you need to enter your COM port settings and click Connect button Default settings are 115200 8 data 1 stop parity none detailed on page 25 The serial configuration settings will be saved upon connection Details of Figure 4 2 1 1 Com port select the correct COM port to use The box will auto refresh on click Selected COM port will be saved after connection 2 Serial configuration select the correct settings for the serial port and click Connect Settings will be saved on connection If modem reply to AT VAFV command it will automatically switch the window to the Modem Status page and if it only reply to AT command the window will switch to Terminal page 3 Update your modem use this tool to upgrade your modem that handle both firmware and latest Maestro application 4 Diagnostics to contact support as stated please use this button to generate a report of all common AT com mand that will help us solve an
18. solution or application User shall assume the entire risk of using or relying on this software solution or application In no event will Maestro Wireless Solutions Ltd be liable for any loss or damage including without limitation indirect or consequential loss damage or any loss damage whatsoever arising from loss of data or profit arising out of or in connection with the use of this software application or solution Every effort is made to keep the software application or solution up and running smoothly However Maestro Wireless Solutions Lid takes no responsibility for and will not be liable for the software application or solution being temporarily unavailable due to technical issues beyond our control The above terms and conditions are subject to change without prior notice The present use of this software appli cation or solution implies the user approves and understands all the above terms and conditions Confidential the whole document is the sole property of Maestro Wireless Solutions Itd 3 support maestro wireless com maestro empowering wireless 4 Confidential the whole document is the sole property of Maestro Wireless Solutions Itd support maestro wireless com empowering wireless Contents Specifications Related documents Hardware installation 9 1 Mounting the modem s ea a aa Bee ke eee a ee a eee a a at eas Sees A ee R RO 3 2 Installingthe SIMcard o ss saadaa a a a a d a i a a I I I I a u
19. sory detailed on page 23 use two M3 screws to mount the DIN clip on the back of the modem as shown on figure 3 1 1 OA jan a S7 t fl OEN o m B O U CIJ Figure 3 1 1 DIN clip mounted on M100 2G C 3 2 Installing the SIM card Use a ball pen or paper clip to eject the SIM holder by pressing the eject button Put the SIM card to the tray make sure it is completely inserted in the tray then carefully put back the tray into the slot Note DO NOT pull out the SIM holder without pushing the ejector button 3 3 Connecting the external antenna SMA type Connect an antenna with SMA male connector on the modem make sure the antenna is tightly secured Select an antenna with the right GSM frequency and an impedance of 509 incorrect antenna will affect communication and even damage the modem Note Respect a safety distance of at least 26 6cm to the antenna during the modem operation 3 4 Connecting the modem to external device Use Maestro standard DB15 to DB9 straight cable detailed on page 23 to connect an external controller or a computer Refer to section 5 3 for more details on some other cable option or adapter Confidential the whole document is the sole property of Maestro Wireless Solutions Itd 13 support maestro wireless com maestro X empowering wireless Note If the Maestro 100 2G is connected with another DCE device please use a cross cable 3 5 Connecti
20. t Data SMS Voice and Fax Only M100 2G AD Max power output 2W 850 900MHz 1W 1800 1900MHz Group 3 FAX support Class 1 and 2 GPRS Class B class 10 4Rx 1Tx or 3Rx 2Tx at maximum speed SIM Tool Kit Class 2 AT command set GSM 07 05 GSM 07 07 and Sierra Wireless proprietary Power supply requirement Input voltage range 6 32V Rated current 650mA Typical current consumption 6V 12V 32V GSM850 900 communication mode PCL 5 253mA 110mA 44mA DCS1800 PCS1900 communication mode PCL 0 192mA 86mA 36mA GPRS 850 900 2 Tx Gamma 3 438mA 175mA 70mA GPRS1800 1900 2 Tx Gamma 3 282mA 125mA 50mA Idle mode 50mA 29mA 13mA Idle mode RS232 not connected 20mA 12mA 6mA Interfaces SIM Holder 15 pin sub D connector 4 pin power supply connector SMA antenna connector 5090 Dimensions Overall size 74 3mm x 60mm x 21 7mm Weight 90g Confidential the whole document is the sole property of Maestro Wireless Solutions Itd support maestro wireless com 10 mMmanatrr NN maestro empowering wireless Temperature range Operating 40 C to 85 C Storage 40 C to 85 C CAUTION In accordance with the European directive EN60590 if the ambient temperature exceeds or might exceed 65 C it is required that the installer Avoid physical contact with the Maestro 100 2G when the temperature exceeds 65
21. u 3 3 Connecting the external antenna SMA type saaa ee ee 3 4 Connecting the modem to external device oaoa Fu uu ag 3 5 Connecting the DC power supply ee Maestro 100 2G easy setup guideline 4 1 Downloading the Maestro Configuration Software ooo oa uu ug 4 2 Using the Maestro Configuration Software aoaaa a ee Equipments description Dsl PAKI e Su ie ee oi Re A WEA MO RR aS See ee eal E8 wo De MnterfaceS uc uu lu ON eee REE hee De UR E eS O I WE FF FER ee SY 5 2 1 Status indicator I ee 5 2 2 SMA female antenna connector I I I ug 5 2 3 15 Pin D Sub Female connector RS232 Audio FFF ug 5 2 4 4 Pin Micro fit Molex connector Power and input output 2 2 2 0 00 4 5 3 OptionalaccessorieS8 FF RR FR RR NN a a a a a Default firmware settings 6 1 Falon SeMS e ee es ae aa Rd a ee ead Ga dL ota a BB Fd FAN A OA 6 2 General Purpose Input Output port FF IR GG GI I I I y 63 Analoginputport I IG GI I I I I I I I I I I I I III I I I I I y 6 4 RS232 auto online mode power saving FFFFF RR RR uu Troubleshooting 71 The modem s LED does not light FE es 7 2 The modem s LED lights but does not blink long time after power UD 7 3 The modem does not respond to the terminal program 2 uy 7 4 No voice could be heard for the modem s speaker output when a call is answered Confidential the w
22. y issue you have with the modem easily 5 Auto detect serial configuration will detect your modem serial configuration automatically though it may take some time 6 Menu tab page once connected menu will show ready for use and could do configuration of all modem features 7 Quick connect disconnect button 8 AT command sent status message will show the current AT command sent to the modem for a guick debug Confidential the whole document is the sole property of Maestro Wireless Solutions Itd 15 support maestro wireless com maestro J empowering wireless fa al cm tet i LL Ln az Com port 1 Serial configuration Modem Status Serial Port Data amp Serial to Raaka IP socket Format 8 data 1 stop Update your modem Call Screening Parity Can download all update files from FTP to your local Can update your modem Remote Control Before connecting please make sure based on the latest version available that the modem is turned on the SIM both local or FTP files Make sure card is inserted and that antenna and power supply and serial port are serial cable are connected connected proplerly Connect Check for update Input Triggered m AT Command Auto detect serial configuration Diagnostics to contact support Baudrate N A Connect your modem and use this report before contacting our support at Format N A support maestro wireless com The tool IP Ping Parity N A will send commands to d
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