BYO PCT Diags User Manual
Contents
1. BASEBOARD PASSED Power On Self Test PASSED CACHE Controller and memory PASSED FRU MEMORY DIMM PASSED MEMORY Controller SIMM DIMM PASSED Extended Memory Controller Dimm PASSED FRU HARD DISK DRIVES PASSED Hard Disk Drive 0 PASSED Press Any Key to Continue lt DONE gt The following is an example of the test results summary for a Comprehensive Test Test Result Summary Pass Count 1 FRU CPU PASSED CPU Module PASSED Math Coprocessor FPU PASSED FRU BASEBOARD PASSED Power On Self Test PASSED Primary Interrupt Controller PASSED Keyboard Controller PASSED Real Time Clock PASSED PCI Bus Controller PASSED Programmable Interval Timer PASSED Direct Memory Access Controller PASSED 510308 Super I O Controller PASSED AIC78xx SCSI Controller PASSED COMMI INS8250 Serial Controller PASSED COMM2 INS8250 Serial Controller PASSED Parallel Port 1 Controller PASSED ATI Video Controller PASSED CACHE Controller and Memory PASSED VGA Video Adapter PASSED FRU MEMORY DIMM PASSED MEMORY Controller SIMM DIMM PASSED MEMORY Cont SIMM DIMM stress PASSED FRU Hard Disk Stress PASSED Hard Disk Drive 0 PASSED Press Any Key to Continue Upon completion of the test and after the test results are displayed the program returns to the main menu When the EXIT option is selected the most recent test results are saved to the RESULT LOG file in the current directory The file can be opened and viewed with a text editor Save the test re2. entries are for information only tests starting test progress internal messages etc green entries indicate successful completion of the test and red entries indicate test failures Use this display as a progress indicator a summary of the results is displayed at the end of the test run An excerpt of the progress log is as follows CACHE PERFORMANCE RATIO PASSED MEMORY ADDRESS PATTERNS 1 17 00 18 49 09 MEMORY ADDRESS PATTERNS PASSED MEMORY ADDRESS RIPPLE 1 17 00 18 52 17 MEMORY ADDRESS RIPPLE PASSED MEMORY RANDOM PATTERNS 1 17 00 18 52 18 MEMORY RANDOM PATTERNS PASSED MEMORY CACHE RANDOM PATTERNS 1 17 00 18 55 38 MEMORY CACHE RANDODCPATTERNS PASSED MEMORY CACHE PSEUDO RANDOM PATTERNS 1 17 00 18 55 55 MEMORY CACHE PSEUDO RANDOM PATTERNS PASSED MEMORY CACHE CHECKERBOARD PATTERNS 1 17 00 18 57 19 MEMORY CACHE CHECKERBOARD PATTERNS PASSED MEMORY CACHE ADDRESS PATTERNS 1 17 00 18 57 53 MEMORY CACHE ADDRESS PATTERNS PASSED MEMORY CACHE 32KB ACCESS 1 17 00 18 58 01 MEMORY CACHE 32KB ACCESS PASSED The test results summary uses similar conventions with the FRUs listed in green to indicate a passing test with sub modules in a darker shade of green Red indicates failures Test results will vary depending on the system configuration The following is an example of the test results summary for a Quick Test Test Result Summary FRU CPU PASSED CPU Module PASSED SMP Processor 0 PASSED FRU
3. Both the Platform Confidence Test program files and the updates to this manual can be downloaded from the Intel support website at http support intel com support motherboards server A WARNING Each Intel server board has a Platform Confidence Test package specific to that board Do not attempt to run the wrong Platform Confidence Test package on your server board Running the wrong set of tests could cause unreliable results and may damage components on the server board 1 Download the Platform Confidence Test PCT Utility for DOS Zip file from the following Intel support web link http downloadcenter intel com Detail_Desc aspx agr Y amp DwnldID 13277 amp lang eng The Zip file contains Bootable ISO image with DOS Utilities Burn the ISO image to a blank CD Insert the CD that you created in Step 3 into the server you want to test Power on the server and allow the system to boot from the CD When the CD has booted you will be presented with a menu use the gt arrow key to highlight the Utilities section and lt Enter gt then choose Run Platform Confidence Test and lt Enter gt 7 The PCT will have the following five options BJ Quick Test Comprehensive Test Comprehensive Test with continuous looping Display Help Text Exit These menu options are discussed in greater detail below Summary of Available Tests Quick Tests The quick test suite runs a small subset of available
4. D PLATFORM CONFIDENCE TEST PACKAGE 2 QUICK TESTS gem petu aii hte hund 2 COMPREHENSIVE TESTS ee dp eee eee toco 3 COMPREHENSIVE TEST WITH CONTINUOUS LOOPING Q ccccccccccccceesececesesecscscsececsceesesecececececesseseseesetstseeees 3 USING THE INTEL SERVER BOARD PLATFORM CONFIDENCE TEST 4 E 7 iii Introduction The Intel Server Board Platform Confidence Test package provides a method to determine if an Intel based server system is correctly assembled and functioning properly The package provides three test suites for the onboard resources The test suites included in the package are the Quick Test the Comprehensive Test and a continuous loop of the Comprehensive Test These tests can be run without user intervention At the start of each test the Platform Confidence Test package probes for the hardware present and reports the identified components The probe will indirectly identify many assembly and cabling errors such as broken or improperly seated cables because the associated hardware component will not be located Test results are reported directly to field replaceable units FRUs such as the installed processor modules the server board disks and memory Upon completion of the test the test results are saved to the RESULT LOG for viewing Conventions In th
5. Intel Server Board Platform Confidence Test Installation and Operating Instructions INFORMATION IN THIS DOCUMENT IS PROVIDED IN CONNECTION WITH INTEL PRODUCTS NO LICENSE EXPRESS OR IMPLIED BY ESTOPPEL OR OTHERWISE TO ANY INTELLECTUAL PROPERTY RIGHTS IS GRANTED BY THIS DOCUMENT EXCEPT AS PROVIDED IN INTEL S TERMS AND CONDITIONS OF SALE FOR SUCH PRODUCTS INTEL ASSUMES NO LIABILITY WHATSOEVER AND INTEL DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY RELATING TO SALE AND OR USE OF INTEL PRODUCTS INCLUDING LIABILITY OR WARRANTIES RELATING TO FITNESS FOR A PARTICULAR PURPOSE MERCHANTABILITY OR INFRINGEMENT OF ANY PATENT COPYRIGHT OR OTHER INTELLECTUAL PROPERTY RIGHT UNLESS OTHERWISE AGREED IN WRITING BY INTEL THE INTEL PRODUCTS ARE NOT DESIGNED NOR INTENDED FOR ANY APPLICATION IN WHICH THE FAILURE OF THE INTEL PRODUCT COULD CREATE A SITUATION WHERE PERSONAL INJURY OR DEATH MAY OCCUR Intel may make changes to specifications and product descriptions at any time without notice Designers must not rely on the absence or characteristics of any features or instructions marked reserved or undefined Intel reserves these for future definition and shall have no responsibility whatsoever for conflicts or incompatibilities arising from future changes to them The information here is subject to change without notice Do not finalize a design with this information The products described in this document may contain design defects or errors known as
6. errata which may cause the product to deviate from published specifications Current characterized errata are available on request Contact your local Intel sales office or your distributor to obtain the latest specifications and before placing your product order Copies of documents which have an order number and are referenced in this document or other Intel literature may be obtained by calling 1 800 548 4725 or go to http www intel com en US 01 Intel Corporation 2002 2010 BunnyPeople Celeron Celeron Inside Centrino Centrino Inside Core Inside i960 Intel the Intel logo Intel Atom Intel Atom Inside Intel Core Intel Inside the Intel Inside logo Intel NetBurst Intel NetMerge Intel NetStructure Intel SingleDriver Intel SpeedStep Intel Sponsors of Tomorrow the Intel Sponsors of Tomorrow logo Intel StrataFlash Intel Viiv Intel vPro Intel XScale InTru the InTru logo InTru soundmark Itanium Itanium Inside MCS MMX Moblin Pentium Pentium Inside skoool the skoool logo Sound Mark The Journey Inside vPro Inside VTune Xeon and Xeon Inside are trademarks of Intel Corporation in the U S and other countries Other names and brands may be claimed as the property of others ii TABLE OF CONTENTS 1 CONVENTIONS PETERE ES 1 ASSUMPTIONS E 1 INSTALLING THE SERVER BOAR
7. fferent system Platform Confidence Test Ifthe test software hangs during the probe for processors memory or disks hangs during probe remove replace the device Otherwise replace server board process Platform Confidence Test Note the most recent test message to determine which FRU Field Replaceable Unit hangs during test is failing Unless the test is specifically for processors memory or disk the probable execution cause is baseboard failure Replace the failing component as necessary Other For further support information check http support intel com support motherboards server
8. fidence Test package being used the following message will be displayed This motherboard is not supported by these Diagnostics Press any key to exit The hardware configuration test will begin Upon completion a configuration summary is displayed Below is an example of the hardware configuration results for the Comprehensive Test The results for the Quick Test are similar but not as detailed Test results will vary depending on the system configuration The following is an example of the configuration summary for a Comprehensive Test Hardware Test Configuration Base Memory Size 639 KB CPU Type Intel Xeon CPU E5320 1 86GHz microprocessor CPU Speed 1862 MHz CORES_PER_SOCKET 0 4 Number of physical processors 0 8 No SATA2 device found 0 Hard Drive 1 LBA Sectors 321672960 Total Size 157066MB PCIeDev00 Vendor ID 8086h PClIeDev00 Device ID 25D4h PCIeDev00_LinkWidth 04 PClIeDev00_PortNum 00 PCleDev00 Vendor ID 8086h PCleDev00O Device ID 25F7h PCleDev0O LinkWidth 08 PClIeDev00_PortNum 02 PCleDev00 Vendor ID 8086h PCleDev0O Device ID 25E3h 00_ LinkWidth 00 PClIeDev00_PortNum 03 Press any key to continue gt If configuration is correct press ENTER to continue or CTRL BREAK to quit Confirm that the configuration displayed is correct then press d2NTER to begin the Platform Confidence Test A scrolling display of test details is displayed In this display white
9. is document the following conventions are used Selections you need to make from a screen are indicated in bold type such as run file from current location Input that you need to type on your keyboard is indicated by bold and underlined text such as a testmenu When you need to press a specific key on the keyboard the text indicating the key that you should press is enclosed between brackets such as lt ENTER gt Combinations of keys that must be pressed together are enclosed in brackets with a plus between the keys such as lt CTRL ALT DEL gt Assumptions It is assumed that the integrator has configured a server with an Intel based server board and has worked with the following minimum components The Intel server board integrated in an approved chassis Atleast one Intel processor A processor terminator if necessary minimum memory configuration or greater selected from the tested memory list for the board to be tested hard disk drive Unless absolutely necessary all Add In cards must be removed some add in cards can cause unwanted behavior from the Platform Confidence Test Refer to the server board tested memory document and the tested Hardware and Operating System document for Intel tested components These documents can be found at the Intel Corporation support website http support intel com support motherboards server Installing the Server Board Platform Confidence Test Package
10. onfiguration does not identify all of these items exit by pressing lt CTRL BREAK gt and review the troubleshooting section later in this document An example of a comprehensive test configuration is shown below in the Using the Intel Server Board Platform Confidence Test section The tests executed are a superset of the quick tests The processor floating point unit FPU is tested and more extensive tests are run on the memory and cache Extensive tests are also run on the onboard peripheral controllers integrated components and the chipset The comprehensive test duration is dependent upon the number of processors and the amount of memory installed With a 3 0GHz processor and 1 GB of memory the comprehensive test will run to completion in about 5 minutes Additional memory will cause the test to take longer The video tests drive the monitor using what appears as random test patterns On completion of the test and after the test results are displayed the program returns to the main menu Comprehensive Test with Continuous Looping The comprehensive test with continuous looping is identical to the comprehensive test but it continuously loops through the tests until the user presses lt TRL BREAK gt This mode of operation will help to identify intermittent failures in a Field Replaceable Unit When the test is halted the normal comprehensive test result summary is displayed but the status reflects the sum of all tests Therefore if a te
11. st failed one or more times during the run it will be reported as failing The number of times the test cycle was repeated is displayed in the result summary screen Usingthe Intel Server Board Platform Confidence Test To begin the Platform Confidence Tests boot the server from the bootable diskette described above The system displays the menu below Platform Confidence Test Ver X c Copyright 2007 Intel Corp Rights Reserved Platform Confidence Test Options Quick Test Comprehensive Test DEFAULT Comprehensive Test with continuous looping Display Help Text EXIT Highlight your selection using Cursor UP DOWN and press ENTER Note The in the title of the screen will be replaced by the name of the board being tested X will be replaced by the Version number of the test package The Comprehensive Test option is highlighted by default When one of the first two options is selected the test system probes the hardware to determine which tests in the suite are applicable to the current hardware configuration Selecting the option Display Help Text results in a display of the help text file for the test options Selecting EXIT saves the test results in a RESULT LOG file and returns you to the DOS prompt Typing testmenu at the prompt will restart the menu system Select the test desired with the cursor and press lt CENTER gt If the system under test is not supported by the Platform Con
12. sults to a new file to prevent overwriting the contents the next time the tests are run Troubleshooting This section is not intended to be a tutorial on repair and system troubleshooting It is intended to provide hints for the technician If the system experiencing problems has just been assembled a first step should be to check the system against the assembly procedures in the printed Quick Start User s Guide and the electronic Product Guide that is provided on the CD provided with the system In addition a troubleshooting guide is available on the CD and on the support website http support intel com support motherboards server Troubfe Shooting Information Possibfe Sofution System fails to boot Make sure the system is plugged into an AC power supply Power off the system and make sure the cabling connectors and components are properly seated Remove all components except form the minimum required memory and minimum required processors and reboot If possible check individual components especially processors and memory in a known good system 1 Check for approved memory DIMM modules See the tested memory list at http support intel com support motherboards server 2 Make sure the power supply connector is correctly attached to the 24 pin ATX 20pin 4 power connector Intel Server Chassis use a 24 pin SSI compliant power connector but most third party chassis use 20 pin ATX power connectors Refer to the printed Quick S
13. tart Guide or the electronic product guide also available on the CD that ships with the product For further information both of these documents are also available on the Intel Customer Support Website see URL below If applicable verify the 3 3v sense 2x5pin power connector is attached to the power supply signal connector located next to the server board power connector Ensure the power supply being used is at least 800mA of 5V standby current to support WOL and is required for proper operation System will not boot from An incorrect BIOS Boot priority order is set Press F2 during POST and configure the server board resource the boot order in BIOS setup CDROM motherboard is not Each server board has a unique diagnostic package Ensure you have downloaded supported message at and are using the proper version of the diagnostic tests for the board you are installing test start or testing Ensure you have updated the board with the latest version of BIOS and firmware The latest versions of the software are located at http support intel com support motherboards server Probe did not identify all Make sure the system is plugged into an AC power supply Power off the system and expected devices make sure the cabling connectors and components are properly seated If possible install individual components especially processors disks and memory into a known good system to determine if the device is recognized in a di
14. tests This suite identifies the processor type speed and the number of processors present It also identifies the base and total memory sizes and external L2 cache size When running the quick test verify that the configuration that is displayed following the probe includes all of the hard disks memory and processors that are installed in the system If the configuration does not identify all of these items exit by pressing zCTRL BREAK and review the troubleshooting section later in this document The quick test duration is dependent upon the number of processors and the amount of memory installed With a 3 0GHz processor and 1 GB of memory the quick test will run to completion in about 2 minutes Additional memory will cause the test to take longer On completion of the test and after the test results are displayed the program returns to the main menu Comprehensive Tests The comprehensive test probes for the same items as the Quick Test but in greater depth In addition it identifies the keyboard and mouse the COM1 and COM2 ports the LPT port the floppy drive and the onboard video controller with its memory The system will identify drives attached to any SAS SATA SCSI controllers in the system not just the onboard controller When running the comprehensive test verify that the configuration that is displayed following the probe includes all of the hard disks memory and processors that are installed in the system If the c
Download Pdf Manuals
Related Search