ADVANCE System SmartView Software User Manual - GAI
Contents
1. Printer Status SHoffotojl x Figure 31 System View Screen fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 29 of 41 The MCU View In the example view below the MCU is reporting a configuration mismatch This means that the hot file configuration version loaded for the ADVANCE system differs from the version currently in the server If you see this indicator ensure that the correct hot file is loaded in to the server The Printer status is also displayed on this view A S E O SmartView Advance Monitoring CURRENT VIEW MCU DISABLE AUDIO NOTIFICATIONS A HOME A STEM Primary System s MONITOR E LOGOUT System Configuration Summary Advance Server X Alarm Test System 10 X advance cfg 18 Printer Status Figure 32 Example of the MCU Reporting a Configuration Mismatch fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 30 of 41 EAI Views To get to the EAI status information begin by selecting the EAI card in the card rack on the System View screen There are two levels of detail available on the EAI card The card view itself which shows the status of the card and summary details of the status of the Audio Messenger Interface s and the AMI view which show2. API Views To get to the API status information begin by selecting an API card in the card rack on the System View screen There are two levels of detail available on the API card the API Card View and the Access Panel View Selecting an API card from the card rack will take you to the API View From the API View selecting an access panel displays detailed status information about the access panel selected The API Card View screen is shown below API Card View SmartView Advance Monitoring CURRENT VIEW API1 DISABLE AUDIO NOTIFICATIONS HOME A Primary System Fay MONITOR E Eolcioltij SPECIAL INTERFACE BPPPPP Figure 42 API Card View Screen poo ame SSS This 1s the representation of the access panel The handset Access Panel matches the current state of the handset in the field off hook or on hook Selecting the access panel will take you to a more detailed view of the access panel There can be a maximum of eight access panels on an API card fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 40 of 41 Access Panel View Selecting an access panel from the API Card View will take you directly to the detailed Access Panel View which shown below E GAI Tronics SmartView Portal E aes SmartView Portal Advance Monitoring lii Rack 25 Touchpad DISABLE AUDIO NOTIFICATIONS
3. Broadcast Default Window Example of Alarm fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 28 of 41 Views The Site View and the buttons along the top toolbar has been explained previously in this manual as well as the status indicators You will find that many of the interface elements are used on many screens so they quickly become familiar In the following sections each of the views 1s shown and important status indicators are explained The System View The System View screen shown below consists of separate areas that together provide the details of the overall status of the system All ADVANCE components are controlled by a card at the head end or card rack If a printer is connected its status is shown at the bottom right of the view Selecting clicking on an individual card will take you to that card s view screen In the following sections each card view and its child views are displayed fa artView SmartView Advance Monitoring Primary Card Rack DISABLE AUDIO NOTIFICATIONS f HOME es MONITOR E LOGOUT System Audio Resource a Status A 3 eie o0 33 i o LT o p E ns menr 3 System Audio Resource lt 7 z b gt tl de Status o 3a bb IW am elei m 2 a 3 j o o o o ool oto ejeje iei dt
4. Settings up the Server Cone Cl iii dd Ai iS ea ii 19 Remote Sete Ss Panel asiatica cia 20 Monitoring an ADVANCE Syston cvessssssccccisiccessccscsacscdscacsatscbeccddsiesesescsassteseteaanedeseeccddeticeseuaisncseeneendts 21 Connecte Tode SCEV Cl cate este NG ceste ciem oi 21 Losa mo De Se EVO a idet cn ttd tai 2l The Ste VIEW C 22 Navigatino the SmartvIew PoEtal z n caet i mier pete a O a A a t 23 GAI Tronics Corporation 400 E Wyomissing Ave Mohnton PA 19540 USA 610 777 1374 W 800 492 1212 W Fax 610 796 5954 VISIT WWW GAI TRONICS COM FOR PRODUCT LITERATURE AND MANUALS TABLE OF CONTENTS PUB 42004 444B Status Indic atoES 155 ate dee UA PN ee a eli a de cr cibdiad 24 UI E 24 Hierarchy I I OGCW LER M M 25 MONO APP OU desees SERO EI ORTA ES STATE REVISE INTR EOD AiO 25 Broadcast D tails WTUdOWiiececesveeseeeb steven ve vue eee A A O 27 VIOM co 28 The System VIEW A seuseseccoueseusskes caccaccssoucueaueccnuenscouecbeccueadaneeewees 28 ATA LCR AAA Pr H A 29 IY eR 30 PARC AVI M riada lotto ries 30 AME VIS Wena oO ad Isso 31 PREVIEWS nina A ciae ene ici liada 32 PRECIO Ec AT LP 32 PP PG Gh V1 ar dae 33 isole 34 ALEVINOS O 35 Contra ugar uti CERT 36 Remote Modules RS 485 ZONE VIEW sudden 37 Remote Modules Station MIe Witt aida 38 API VIEWS Sii II TII 39 APEG AOUN RO 39 ACESS Pane VION mosai E a R E A EAA 40 VNA Card Vie N
5. To continue dick Next If you would like to select a different folder click Browse 3AI Tronics Corporation Advance Server Browse At least 5 3 MB of free disk space is required Figure 3 Select Install Destination Location Screen 7 At the Short cut Folder Selection screen select NEXT OR Type or browse to the location where the Start Menu shortcuts should be installed and then select the NEXT button 135 Setup Advance Server Sales Select Start Menu Folder Where should Setup place the program s shortcuts y W ET Setup will create the program s shortcuts in the following Start Menu folder To continue dick Next If you would like to select a different folder click Browse Al Tronics Corporation Browse Figure 4 Short cut Folder Selection Screen fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 4 of 41 8 Atthe Ready to Install screen click INSTALL ie Setup Advance Server Ready to Install Setup is now ready to begin installing Advance Server on your computer Click Install to continue with the installation or click Back if you want to review or change any settings Destination location C Program Files GAI Tronics Corporation Advance Server Start Menu folder GAI Tronics Corporation osse instar Figure 5 Ready to Install Screen As software is installing the screen sh
6. View screen There are several levels of detail available on the AZI card The AZI is the access point to the status information on the status of central amplifiers speaker loops MIMs MRMs and ADMs The AZI View is shown below EJ GAI Tronics SmartView Portal Nh i SmartView Advance Monitoring CURRENT VIEW AZI 1 HOME A Primary System DISABLE AUDIO NOTIFICATIONS Fay MONITOR E LOGOUT REMOTE MODULES L B AMPLIFIER l Figure 38 AZI View Screen Mi O p om Central Amplifiers All central amplifiers attached to the AZI are displayed here P Clicking on an amplifier takes you to the Central Amplifier view Remote Modules All I O devices attached to the AZI MIMs MRMs ADMs can be found here Clicking this takes you to the Remote Modules View The AZI screen also has an EOL Fault status indicator that reports if communication is lost with the remote module on the card configured as an end of line device Remember all faults are reported by the red indicator Select the red device s on the screen until you have reached the appropriate screen to see the detailed status information fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 36 of 41 Central Amplifier View Each central amplifier in the system will have its own status screen accessible by selecting the AZI card from the card rack and t
7. you click the OK button the server will shut down Warning The Server could not connect Please verify the IP Address is set ta 132 158 1 8 and restart the Server Figure 10 IP Address Warning If using two network ports the second port is dedicated to the SmartView Portals This port can have any IP address suitable for use on the customer s existing network In either case the IP address of the server port must be loaded into a file on the portal computer for the SmartView Portal application to access the server and function properly Refer to the SmartView Portal section of the manual for more information on storing the server IP address fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 10 of 41 Running the ADVANCE Server To start the ADVANCE Server click the Start Menu Go to Programs gt GAI Tronics Corporation and click on the ADVANCE Server Optionally if a desktop shortcut icon was created during the installation process simply double click the Icon NOTE to Windows Vista and Windows 7 Users The server program must be run as an administrator To set this property right click on the shortcut and click the Advanced button on the Shortcut page to get to the Advanced Properties dialog box Select Run as administrator as shown below Advanced Properties Choose the advanced properties you w
8. 1s running and the hot configuration file has been loaded into the server start the SmartView Portal by clicking on the SmartView Portal icon pictured below If a desktop icon is not created the SmartView Portal exe file is installed in C Programs GAI Tronics folder Getting Started with the SmartView Portal If this is the first time the current version of the application is being run on the PC the first screen displayed is the GAI Tronics License Agreement shown below Advance Monitoring License Agreement GAI TRONICS CORPORATION SOFTWARE LICENSE AGREEMENT FOR END USERS SMART VIEW SOFTWARE The terms and conditions of this Software License Agreement between GAI TRONICS CORPORATION GAI Tronics or Licensor and Licensee shall govern Licensee s use of the Licensed Software By consent of Licensee and to be hereby legally bound Licensee agrees as follows 1 DEFINITIONS a Licensed Software shall mean any and all copies of the executable code of either ADVANCE Console ADVANCE Server SmartView Portal SmartStatus and SST System Startup Tool computer software b Designated System shall mean the specific GAI Tronics SmartSeries and ADVANCE system for which the Licensed Software was purchased c Designated Site shall mean the Licensee s specific physical office plant or facility for which the Designated System and the Licensed Software were supplied Documentation shall mean any documentation provided to Lice
9. 3 x e eiotoico 24 S e g AZ PPI e e i MCU EAI can Status Page Priority Page Information Bac on Lom o o 5o 2 3 2 3 SNIS TE i Printer Status Printer Status Figure 29 Example of a System View Screen with Indicators Highlighted The HOME button takes you to back to the Home view As you navigate further another button will appear the UP button This button will take you to one level above the current view fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 24 of 41 Status Indicators The table below explains the conventions that are used throughout the entire application IDC active This icon indicates that an input has been activated in the system Select the device displaying it and you are taken to the next level to see more detailed information about the event Continue selecting the devices displaying the icon until you get to the appropriate device where detailed information about the input is displayed IAC active This icon indicates that an output has been activated in the system Select the device displaying it and you are taken to the next level to see more detailed information about the event similar to IDC active EPL Merged This icon indicates that a station has been merged to the Emergency Party Line at or below the selected dev
10. A OE y M Primary System O MONITOR E LOGOUT Zone Audio Status idle Zone Audio Resource Status idle Zone Fault Status Hookswitch Timeout Normal Page Timeout Normal n GAI TRONICS CORPORATION Figure 43 Access Panel View Screen Notation Name Description OS Zone Party Lines Displays the state of the ten system wide party lines b l Indicates if the access panel is generating or receiving a page Zone Audio Status ae pane I8 Ee 8 ea pag Also indicates if an alarm is received by the panel Zone Fault Status Detailed information about the state of the panel s sensors There is no further detail associated with this view fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 41 of 41 VNA Card View The VNA Card View screen is shown below There is no further detail on the VNA card and no sub views to navigate to The only status indicator available is the Audio Path supervision which will be either Normal or Faulted A CM SmartView Advance Monitoring CURRENT VIEW VNA 1 DISABLE AUDIO NOTIFICATIONS HOME A Primary System fon MONITOR E LOGOUT VNA Fault Status Figure 44 VNA Card View Screen fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11
11. Pub 42004 444B GAI TRONICS CORPORATION A HUBBELL COMPANY ADVANCE System SmartView Software User Manual Version 1 3 TABLE OF CONTENTS y Confidentality Noceda 1 Smart View Software Overview 3 3 idos I YD P MIB UE al M 1 Smart View Portal cte Eee Enim e ee ini 1 Installing and Registering the SOftwAre sssscccccccccccssssssccccccccccccsssscccccccccccessssscccccccccesesssseees 2 ADVANCE Server Installation iii T e 2 Obtaining an Activation Code 5 totos scott da eo eoe reas naso Ce asse pe ve a Tue eae eo Na eS onnaa ao eene Deed ees 6 smart View Portal Installation aea bro eT resa ainia er Renders Qa S Yu ee ve ese pode ea e uec ricino 7 Installation Require Hells seais 1 Fastallatiom Procedu o iSc toi a pius o M de I E Ed LR CK E ANLE J ADVANCE Server SOWAT oriin anal 9 Host Computer TP Address surisi e e a EEEE Ea 9 Running the ADVANCE Serye unid iii 10 Connecting tothe ADVANCE systeemeisen eteen risa aaia eaaa reb ico eae eo Lee eaaa a RE Pere ocn ee 11 ADVANCE Server Menu HIS ra 12 EE VIO tuper Mete E to t MM Aute pM t tfe 12 bol aUi e D EM TU MR 13 TOOLS TVG UE LN D E M 16 NS A O E O 17 SmartView Portal SOWAT lt lt wes sede EVE ise wee ese es ves vetet iine Urs Se eS ues EVER dvd o ue 18 Starting up the SmartVieWw Fortal esiin aa occaciae 18 Getting Started with the SmartView Portal ssssssssscsscccccccccccccsssssssssssssccsssssescsccccccsssssssseess 18
12. Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 14 of 41 Status List This is a current list of all system faults pages alarms input activation events output activation events and station statuses The location and current status are displayed The location is listed by system card slot zone station and I O as shown in the example below Training Default hot Advance Server File View Tools Help Select Current View Status List bul System Card Slot Fone Station Ta Status Demo System Slot 19 Desktop Access Panel initiateFault Demo System Slot 13 Zone 3 Drill Floor oFFHook Demo System Slot 13 Zone 3 actiwatePartyLine Demo System Slot 13 Zone 3 ofFHook Figure 18 Status List e System is the system description from which status change was initiated e Card Slot is card rack slot number associated with the status change e Zone is the zone description associated with the status change e Station is the station associated with the status change e T O is the station input or output associated with the status change ADVANCE List displays the ADVANCE systems that were configured in the hot file and loaded into the server Training Default hot Advance Server m FE File View Tools Help Select Current View Advance List v Client IPAddress Description Status Client 0x10 192 168 1 16 Demo System System Status Message Figure 19 ADVANCE List Client is the unique hexadecim
13. Server configuration not found Open Remote Settings Panel Yes Figure 25 f standard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 20 of 41 Remote Settings Panel The Remote Settings Panel shown below contains the settings for establishing a connection to the ADVANCE Server EY GAI Tronics SmartVie SmartView Advance Monitoring Remote Settings coo AS Add New The list below displays all server access points configured for this application If the server connection is interrupted the application will attempt to connect to the next server in the list until all connections have been attempted Description Network ID Touchscreen Pritchard Touch Lab Vance Remove Selected Save and Close Figure 26 Remote Settings Panel Creating a Server Access Point To create a Server Access Point three primary fields are required Description Network ID and Port e Description The description of the connection e Network ID Either the computer s name or IP address e Port The communications port Default 7005 Enter a description label for the connection Enter a Network ID which can be either the server s IP address or the server computer s name on the network Allow the default port to remain Port 7005 and press the ADD NEW button This adds the new access point to the list at the bottom of the screen To edi
14. about the zone itself Modules that have faulted will be displayed in red E GAI Tronics SmartView Portal M MR e SmartView zz Li Advance Monitoring CURRENT VIEW RS485 1 Zone DISABLE AUDIO NOTIFICATIONS SYSTEM Primary System Nr CARD AZi PS fce MONITOR E LOGOUT n ET Dd BER ME DERE Figure 40 Remote Modules View roson ame CET A Selecting any one of the remote modules takes you to the station HOM SE A view for that module There are three types of remote modules found in the RS 485 Zone of an AZI card They are MIMs MRMs and ADMs Every station has a detailed status view which can be accessed by selecting a module Because there are three different types of stations that are very similar in status information the Remote Modules Station View section below will use a MRM as an example Other station types may vary slightly in information reported fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 ADVANCE System SmartView Software User Manual Version 1 3 Remote Modules Station View Pub 42004 444B Page 38 of 41 As discussed previously each remote module station in the system will have its own status screen accessible by selecting the REMOTE MODULES button at the top right of the AZI Card View screen Input and output information is propagated all the way up to the Site and System views so if you see the orange IDC active icon or the blu
15. al number 10 14 18 2C etc assigned to each ADVANCE system IP Address is the IP address of the ADVANCE system s MCU card Description is the system description entered during the configuration process Status displays the last status message received from the ADVANCE system s MCU card fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 15 of 41 SmartView Portal List Displays the current SmartView portal users connected to the server Training Default hot Advance Server File View Tools Help Select Current View Portal List w Client IPAddress TX TX ACK RX Heartbeat User Name Tx Buffer Count Client 184577792 File Received Config Complete ack Admin D Client 184566392 192 168 1 103 File Received Config Complete ack admin Figure 20 Portal List Client is a list of each portal client s unique assigned number IP Address is the IP address of the portal computer connected to the server TX is the last command that was sent to the server TX ACK is the acknowledgement received from server RX is the last command that was received from the server Heartbeat is the last heartbeat command sent to the server The connection between portal and server is monitored by a periodic data exchange referred to as a heartbeat User Name is the user name that logged into the Portal Valid user names are defined in
16. ant for this shortcut Run as administrator This option allows you to run this shortcut as an administrator while protecting your computer from unauthorized activity Run in separate memory space The first time the ADVANCE Server is run the Registration screen will appear Enter the activation code and click the REGISTER button Refer to Obtaining an Activation Code section on page 6 The Server will start up and display a blue GAI Tronics symbol gfi lin the system tray at the lower right corner of the screen as shown below Figure 11 System Tray Icons fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 11 of 41 Right click on the GAI Tronics symbol to display the Server Menu Load Hot File Server Exit Figure 12 Server Menu Load Hot File This selection loads the system configuration hot file that was created by the ADVANCE Console The hot file contains all the settings for the ADVANCE system located on the site This allows the server to communicate to the ADVANCE systems and provide all the information for the SmartView Portal Server Opens the ADVANCE Server Exit Shuts down the ADVANCE Server Connecting to the ADVANCE system To connect the server to the ADVANCE systems a hot file must be loaded The hot file 1s created during the system configuration process using the ADVANCE Console
17. ara ada A a 41 GAI Tronics Corporation 400 E Wyomissing Ave Mohnton PA 19540 USA 610 777 1374 W 800 492 1212 W Fax 610 796 5954 VISIT WWW GAI TRONICS COM FOR PRODUCT LITERATURE AND MANUALS Pub 42004 444B A GAI TRONICS CORPORATION A HUBBELL COMPANY ADVANCE System SmartView Software User Manual Version 1 3 Confidentiality Notice This manual is provided solely as an operational installation and maintenance guide and contains sensitive business and technical information that is confidential and proprietary to GAI Tronics GAI Tronics retains all intellectual property other rights in or to the information contained herein and such information may only be used in connection with the operation of your GAI Tronics product or system This manual may not be disclosed in any form in whole or in part directly or indirectly to any third party SmartView Software Overview The GAI Tronics ADVANCE System SmartView Software suite consists of two different software applications ADVANCE Server The ADVANCE Server program runs on a PC connected to the ADVANCE Ethernet network The system configuration database file hot file created by the ADV ANCE Console program is loaded into the server The server then collects status information from each of the ADVANCE cabinets on the network Status information includes faults pages alarms input activations and output activations The server sends all information to one or more SmartView P
18. ase 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 17 of 41 Select Printer Options Select the types of events are included for printing These event types are as follows Alarms prints all alarm events This includes the alarm source alarm number description priority and destination Pages prints all page events This includes the paging source priority and destination Faults prints all fault events This includes the device and fault type Inputs prints all input activation events This includes the input circuit identification and action Outputs prints all relay output activation events This includes the output circuit identification and action Print Logs allows a user to print a specific log file Select the date of the log file and print Help Menu The Help Menu offers the following commands File Mew Tools Help Help Topics About Advance Server Figure 23 Help Selections Help Topics Not available in Release 1 3 Reserved for future use About ADVANCE Server Use this command to display the copyright notice and software version number of the ADVANCE Server fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 18 of 41 SmartView Portal Software Starting up the SmartView Portal After verifying that the ADVANCE Server
19. d of navigation is the same as the previous version of the Portal To use this style of navigation just follow the icons until they terminate at the source of the event Monitor Approach If you would rather view your status information in a list format selecting the MONITOR button will take you to the Monitor screen shown below There are two ways of displaying data in the monitor view Tab View and List View The tabbed view separates the status information into categories Faults Broadcasts I O Events and EPL if configured The list view places all available status information into one list You can switch back between the views as both are updated in real time The Live Monitor list view is shown below B 17cm MEM SmartView Advance Monitoring li System Live Monitor DISABLE AUDIO NOTIFICATIONS A HOME N lt 5 MONITOR E LOGOUT L b jj Select View Type E ACKNOWLEDGE FAULTS Active Status Reported Date Event Reported Event Source Wed Feb 9 at 8 30 AM Handset Amplifier Fault Smart Handset o Go To Source Acknowledge ss Card Rack Primary Card Rack 9 at 8 31 AM OUTPUT ACTIVATED IAC MRM 1 Fault Contact System Primary System Card Legacy PPI Single Zone Zone PPI 1 Stations 9 at8 31 AM INPUT ACTIVATED IDC MIM 1 Abandon Alarm with another really long PPI Group Handsets BS Go To Source ow ow o 9 at 8 32 AM Page In Progress Smart Handset 9 at 8 31 AM Alarm I
20. e strobe IAC active icon follow the icon until you get to the station view pictured below for detailed information on the status of the station E GAI Tronics SmartView Portal Advance Monitoring BL NY END OF LINE DEVICE pag I LJ LIT LJ LJ LJ 1 Lt a 1 SmartView Portal CURRENT H Eu LET isu LET TENTI uw isu uu SYSTEM CARD ZONE MRM 1 Primary System AZI 1 RS485 1 Zone Supervised Inputs O IDC 1 Q IDC 2 O IDC 3 D IDC QQ IDC 5 9 IDC IDC 7 T Eb Primary Power Amp Fault Standby Power Amp Fault Supervised Outputs Speaker Muting Fault Contact Access Panel Speaker Mute NONE Figure 41 Station Remote Modules View y DISABLE AUDIO NOTIFICATIONS gt MONITOR E Eolcioltij idle idle disabled disabled disabled disabled disabled disabled disabled disabled disabled disabled disabled disabled idle idle CS 00000 Supervised Input Status Displays the status of the eight inputs on the card 9 Supervised Output Status Displays the status of the eight outputs on the card MIM stations look very similar with the exception of the output module and output status There is no further detail associated with this view fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 39 of 41
21. er Identity UNKNOWN The publisher of this application cannot be determined System Access UNRESTRICTED This application may access your file system and the internet which may put your computer at risk Figure 9 Set Up Screen fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 8 of 41 4 Click the CONTINUE button The installation is complete GAI Tronics SmartView Portal Description GAI Tronics Advance Monitor Installation Preferences Yi Add shortcut icon to my desktop PM Start application after installation Installation Location C Program FilesXGAI Tronics Corporation Continue Cancel fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 9 of 41 ADVANCE Server Software Host Computer IP Address The ADVANCE Server requires at least one network port In some installations where SmartView Portal computers are connected to an existing network used for other applications two ports should be used One network port is dedicated to the ADVANCE cabinet system network This IP address for the port connecting to the ADVANCE cabinets must always be set at 192 168 1 80 If there is no network port at this address an error message will appear when the ADVANCE Server starts up When
22. fore continuing Click Next to continue or Cancel to exit Setup Cancel Figure 1 Set Up Screen 4 Read the software license agreement and select I accept the agreement 5 Click the NEXT button ie Setup Advance Server License Agreement Please read the following important information before continuing Please read the following License Agreement You must accept the terms of this agreement before continuing with the installation GAI TRONICS CORPORATION SOFTWARE LICENSE AGREEMENT FOR END USERS SMART VIEW SOFTWARE The terms and conditions of this Software License Agreement between GAI TRONICS CORPORATION GAI Tronics or Licensor and Licensee shall govern Licensee s use of the Licensed Software By consent of Licensee and to be hereby leaallv bound Licensee aarees as follows a l accept the agreement I do not accept the agreement Figure 2 License Agreement Screen fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 3 of 41 6 Atthe Select Install Destination Location screen select NEXT OR Type or browse to the location where the ADVANCE Server software should be installed and then select the NEXT button io Setup Advance Server fo Select Destination Location Where should Advance Server be installed Pa cd Setup will install Advance Server into the following folder
23. hen selecting a Central Amplifier from the AZI Card view as explained above The Central Amp View screen is pictured below E GAI Tronics SmartView Portal SmartView Advance Monitoring CURRENT VIEW Amp 1 Channels 1 9 with another really really really really long n DISABLE AUDIO NOTIFICATIONS SYSTEM Primary System f oe A CARD AZI1 II MONITOR E LOGOUT Zone Audio AMPLIFIER mur Zone Audio Resource Status Amp 1 Channel 2 Amp 1 Channel 3 G 1 Channel 1 Amp 1 Channel 4 Amp 1 Channel 5 Amp 1 Channel 6 Amp 1 Channel 7 Amp 1 Channel 8 Amp 1 Channel 9 Amp 1 Channel 10 Amp 1 Channel 11 Amp 1 Channel 12 Figure 39 Central Amplifier View Mim P o oS Zone Audio Status Displays the audio status of the amplifier G6 B Zone Audio Resource If playing displays the source information of the audio Speaker Loop s Displays the status of the speaker loop s connected to the amp There is no further detail associated with this view fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 37 of 41 Remote Modules RS 485 Zone View Each remote module station in the system will have its own status screen accessible by selecting the REMOTE MODULES button at the top right of the AZI Card View screen All remote modules will be listed as well as cursory status information
24. ice Select the device displaying it and you are taken to the next level to see more detailed information about the event Speaker Icons Another common indicator is the speaker icon It is displayed in several different states but the same holds true for drilling down until you reach the affected device s cm zx Gray Speaker A gray speaker indicates that the device is currently either a page or alarm destination Clicking the device or card with this icon enables the user to see detailed status information about the source of the page or alarm being broadcast Red Speaker A red speaker indicates that a supervised speaker or speaker loop is faulted Green PAGING Speaker A green PAGING speaker indicates that a page is being broadcast and the source is at or under the current device Continue to select until you reach the page source Green Speaker A green speaker indicates that audio is being broadcast in the current zone Yellow ALARM Speaker A yellow ALARM Speaker indicates that the source of the alarm is at or below the device displaying the icons Continue to select until you reach the alarm source fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 25 of 41 Hierarchy Approach When a system event occurs status indicator s explained earlier are displayed at every level above the affected device s This metho
25. led view available for PPI Station status Every station has its own view where the current status of the station s sensors is displayed as well as the status of the handset if applicable The PPI Station View screen 1s shown below E GAI Tronics SmartView Portal b SmartView Advance Monitoring CURRENT VIEW Smart Handset DISABLE AUDIO NOTIFICATIONS A HOME y SYSTEM Primary System CARD Legacy PPI Single Zone To ZONE PPI 1 Stations en MONITOR E LOGOUT RTU Status Party Lines amp RTU IDC 1 Test v RTU IDC 2 Test Speaker cC IAC 1 RTU IAC 1 Test Ww Status Zone Audio Resource Status Page Priority Page Information Station Fault Status p D L3 e Figure 37 PPI Station View COIN RTU Status Displays the current state of the RTU inputs and output M This is the representation of the station The handset matches the current state of the handset in the field off hook or on hook Speaker Status If the station has a supervised speaker its status 1s represented l Displays detailed information about the state of the station s There is no further detail associated with this view fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 35 of 41 AZI View s To retrieve AZI status information begin by selecting the AZI card in the card rack on the System
26. n Progress Primary AMI 9 at 8 32 AM Line EPL Party Line 2 PPI 1 Stations For each line entry there is a magnifying glass icon and possibly two buttons fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 26 of 41 By placing the mouse over the magnifying glass icon a window appears which will display where a device falls in the hierarchy of the ADVANCE system It shows all of the device s ancestors similar to the way the icons and fault indicators work while navigating using the hierarchal approach In the example above the mouse is hovering over the icon for a Smart Station In the list that is displayed we can see which PPI Group Zone Card System and Card Rack to which the station 1s operating The next column contains buttons that provide much more detail about a specific device or broadcast in progress If the status event is a fault I O Event or EPL status event pressing the button takes you to the source device s screen where the most detailed status information about the device can be viewed The only exception to this navigation is when a Communication Fault is displayed A Communication Fault means that the device or system is not providing any status information When a Communication Fault occurs the detailed information about a device 1s unavailable so you will be prevented from navigating to the device
27. nsee by Licensor in connection with the Licensed Software supplied hereunder 2 LICENSE Licensor grants Licensee a perpetual nonexclusive nontransferable license for the limited purpose of using the Licensed Software in connection with the operation and maintenance of the Designated System at the Designated Site s 3 LICENSE FEE In consideration of the license granted hereunder Licensee shall pay Licensor a renewable License Fee 4 UPDATES Updates to the Licensed Software are included in the License Fee 5 INSTALLATION The Licensee is wholly responsible for providing the necessary hardware and equipment installing the Licensed Software and for acquiring and installing any necessary supporting software 6 WARRANTY DECLINE ACCEPT Figure 24 License Agreement After the License Agreement has been accepted by the user the Remote Server Configuration not found alert window is displayed as shown in Figure 25 fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Setting up the Server Connection Page 19 of 41 When the application is run for the first time the following screen is displayed indicating that the Remote Server configuration could not be found Select YES to open the Remote Settings panel SmartView Portal ACV SmartView Portal Ad y dvance Monitoring Initialization Error Remote
28. ome active Product Registration Registration 15 required before using the ADVANCE Server Software Call the GAI Tronics Customer Call Center at 1 800 492 1212 and select 3 to speak to a Service Techmeian Provide the product code listed below to abtam the activation code Advance Console Product Code Product Code Activation Code Figure 8 Product Registration fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 7 of 41 SmartView Portal Installation Installation Requirements Prior to installing the SmartView Portal the host computer must have Adobe AIR installed The software 1s free and the newest version can be downloaded and installed from Adobe s website http www adobe com products air After installing Adobe AIR the SmartView Portal can be installed as described below Installation Procedure 1 Install CD into the CD drive 2 To begin the installation procedure use Windows Explorer to navigate to the Portal folder on the CD and double click on the SmartViewPortal air file 3 The screen below will appear Click INSTALL Are you sure you want to install this application to your computer Publisher UNKNOWN Application GAI Tronics SmartView Portal Install Cancel Installing applications may present a security risk to you and your computer Install only from sources that you trust 3 Publish
29. oms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 33 of 41 PPI Group View A PPI Group is a group of no more than 25 SmartSeries stations There can be a maximum of ten group folders each with a maximum of 25 stations Status indicators for stations appear on the appropriate Group folder Follow the status indicator to the PPI Group screen and ultimately to the Station screen for the most detailed information available The PPI Group View screen is shown below E GAI Tronics SmartView Portal MEM E 3 SmartView Advance Monitoring CURRENT VIEW Handsets DISABLE AUDIO NOTIFICATIONS Primary System Legacy PPI Single Zone ron MONITOR E LOGOUT Party Lines Zone Audio Status Zone Audio Resource Status Page Priority Page Information Zone Fault Status PPI Aux Input Status A Figure 36 PPI Group View Screen roon ame CTN PPI Station s A maximum of 25 stations can be in a PPI Group Note the similarity of status indicators for the PPI Group They match the zone status because a PPI Group is only a logical group of stations and group status is inherited from the zone status fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 34 of 41 PPI Station View The PPI Station View is the most detai
30. or system screen For broadcast events the button displays either ALARM DETAILS or PAGE DETAILS Pressing either of these two buttons will display the Broadcast Details window which is explained in further detail in the following section For faults the last column contains a button to acknowledge the fault It works in the same way as the ADVANCE Access Panel If a fault is reported but not acknowledged the MONITOR button at the top of the screen will continue to blink as an alert You may also click the ACKNOWLEDGE ALL FAULTS to acknowledge all the faults in the list fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 27 of 41 Broadcast Details Window The Broadcast Details window contains all the relevant information about a broadcast in progress For page entries the page source and all the destinations are shown For alarms all the alarm information as well as source and destination information are displayed An example of the Broadcast Details window for an alarm is shown below SmartView Advance Monitoring Primary System Broadcast Type EAI 1 Page Priority Primary AMI Alarm Priority Alarm Number Alarm Description Go to the source System Zone Description Zone Audio Primary System Primary AMI Monitor Audio Present Primary System PPI 1 Stations Audio Present gt 4 CLOSE Figure 30
31. ortals Refer to the ADVANCE Server Software section of this manual on page 9 for detailed information NOTE There can only be one instance of the ADVANCE Server running in a system SmartView Portal The SmartView Portal program is used by the system operators to monitor system activity and receive real time fault reporting of ADV ANCE system components The program features a graphical representation of the system along with selection buttons for navigating through various screens to view system status Multiple PCs can run SmartView Portal providing more than one monitoring location Refer to the SmartView Portal Software section of this manual on page 18 for detailed operation GAI Tronics Corporation 400 E Wyomissing Ave Mohnton PA 19540 USA 610 777 1374 W 800 492 1212 W Fax 610 796 5954 VISIT WWW GAI TRONICS COM FOR PRODUCT LITERATURE AND MANUALS Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 2 of 41 Installing and Registering the Software ADVANCE Server Installation l 2 Install CD into the CD drive To begin the installation procedure use Windows Explorer to navigate to the ADVANCE Server folder on the CD and select setup exe The Set Up screen will appear Click NEXT 15 setup Advance Server Saks Welcome to the Advance Server Setup Wizard This will install Advance Server 1 3 0 19 on your computer Itis recommended that you close all other applications be
32. own in Figure 6 below will appear Do not perform any actions while the installation is in process ie Setup Advance Server Installing Please wait while Setup installs Advance Server on your computer Installing Microsoft Visual C Redistributable Figure 6 Installing Screen fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 5 of 41 9 Click FINISH The ADVANCE Server is now installed js Setup Smart View Completing the Smart View Setup Wizard Setup has finished installing Smart View on pour computer The application may be launched by selecting the installed icons Click Finish to exit Setup Figure 7 Finish Screen The following shortcut icon is automatically installed on the desktop Advance Server fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 6 of 41 Obtaining an Activation Code When the ADVANCE Server is first started a registration form will appear Registration 1s required before using the ADVANCE Server Software Call the GAI Tronics Customer Call Center at 1 800 492 1212 and select option 3 to speak to a Service Technician Provide the product code listed on the screen to obtain the activation code When the activation code is entered correctly the REGISTER button will bec
33. s a more detailed status of the selected AMI Each of these views is covered in more detail in the following sections EAI Card View SmartView Advance Monitoring EAI 1 DISABLE AUDIO NOTIFICATIONS HOME y SYSTEM Primary System A Telepone Interface Telephone Page e MONITOR E LOGOUT Auxillary Inputs D Sample Alarm Input System Alarm Input Q AMI Status UDIO MESSENGER t j enact wm J amp A Mg GAI TRONICS CORPORATION UDIO MESSENGER AMI SUUS wr m S A Mj GAI TRONICS CORPORATION Figure 33 EAI Card View Notation name Deserton 22222 Aux Input Status Displays the status of the two aux inputs on the EAI card AMI Status Displays the status of the AMI s AMI Status Detail Displays the status of the AMT s audio path and play contact fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 31 of 41 AMI View By selecting an AMI you are taken to the AMI screen shown below SmartView Advance Monitoring Primary AMI DISABLE AUDIO NOTIFICATIONS Primary System f E A EAI 1 m Zy MONITOR E Eoicioltij AMI Audio Resource Status Oo AUDIO MESSENGER esas t zd 59 P amp GA TRONICS CORPORATION Figure 34 AMI View Screen Wemeem CCT ANI Audo ess Men detailed information about the current alarm 1n fAstandard ioms curren
34. ser name and password configured in the ADVANCE Console programming software and press the LOGIN button Upon successful login to the system you will be taken to the home screen In ADVANCE systems with multiple networked control cabinets this will be the Site View screen In single system configurations it will be the System View screen The configuration example used in this manual contains five systems fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 22 of 41 T he Site View The Site View screen pictured below consists of separate areas that together provide the details of the overall status of the system This information is highlighted below The main toolbar holding the MONITOR LOGOUT and audio controls are visible on every screen throughout the application Many ADVANCE components have Audio Resource panels similar to those pictured below SmartView Advance Monitoring B CURRENT VIEW Test Site DISABLE AUDIO NOTIFICATIONS Zo MONITOR E LOGOUT Sitewide Audio Resource Status Sitewide Audio Resource Status Figure 28 System View weme em oer A View Navicatoi This describes the current view It expands as you navigate the various views E Disable Audio Notification This button will toggle application sounds on and off Navigates to and from the Live Monitor screen This b
35. software The hot file contains all of the system parameters This allows the server to communicate to the ADVANCE systems and gather data about those systems When the hot file is loaded the server will attempt to communicate to each ADVANCE system and gather the status of all equipment in the hot file configuration This is done automatically by the server If the server 1s shut down and then restarted the server will use the last hot file that was loaded and re start communication to the systems All communication is done through the ADVANCE network port If the port 1s lost all communication will be lost When all systems are connected to the server the system information can be viewed using the server menus described below or graphically on the SmartView Portal fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 12 of 41 ADVANCE Server Menu ltems File Menu File Wiew Tools Help Load File E xil Figure 13 File Menu Load File Use this command to load an existing hot file into the ADVANCE Server Click File on the menu and then Load File The Open screen will appear as shown below Open EJ My Recent Documents T Desktop My Documents hy Computer My Network File name Alarm T est hot Flaces Files of type Advances erver hot Cancel Figure 14 hot file Open Screen Bro
36. t release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 32 of 41 PPI Views PPI Card View The PPI Card View is the starting point for displaying the status of all SmartSeries handset stations and amplifiers If the card itself has lost communication with the MCU all status information below the card level will be assumed to be faulted Several status indicators on the PPI screen are discussed below such as the Zone Audio Status Page Resource Status Zone Fault Status and Party Line Status In addition to the status indicators there will also be at least one Group folder A E GAt Trorics SmartVies SmartView Advance Monitoring PPI 1 Stations DISABLE AUDIO NOTIFICATIONS A HOME A gt M Primary System lt gt monitor a MI Party Lines M C AN Audio i ae du puo Status Zone Audio Resource Status Page Priority mu Page Information Zone Fault Status PPI Aux Input Status 3 Figure 35 PPI Card View ramon ame CTN A maximum of ten PPI Groups can be on a PPI card Selecting EN AI CAS the group folder directs you to the station list for that group Displays status of party lines green active red faulted Party Line Indicators blinking red EPL active CRT Spe ne E NUT uan aca s CO rerasan rs apas me somaa Eor If enabled shows the current status of the aux input on the PPI fAstandard i
37. t the settings in the future make the changes directly to the list Press the SAVE AND CLOSE button to save these settings and close the window which brings you to the Login screen fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 21 of 41 Monitoring an ADVANCE System Connecting to the Server Once you have configured the server connection you are ready to connect to the server and log in to the system The CONNECT button is at the bottom right of the Login screen shown below SmartView Advance Monitoring SmartView Advance Monitoring Login Status You are not logged in Configuration Status Waiting for Login Server Settings Connect Figure 27 Logon Screen Press the CONNECT button to initiate a connection to the ADVANCE Server The CONNECT button allows you to both connect and disconnect from the server and will change appearance based on the connection state The Login portion of the screen is disabled until the connection is established If a connection cannot be established ensure that the ADVANCE Server is running If you still can t establish a connection check your Server Access Point If your settings are correct and you still cannot connect contact GAI Tronics Corporation Logging in to the Server When the server connection is established log in to the system can begin Enter your u
38. the hot file created using the ADVANCE Console programming software TX Buffer Count is the number of messages waiting to be sent from the server to the Portal fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 16 of 41 Tools Menu File Mew Tool Help Log File Options Registration Figure 21 Tools Menu Log File Options The ADVANCE Server can log all events into an mdb file The events can be printed daily or at a later time The logs are stored by the day for a specified number of days Log File Settings Select the number of days to Log 170 Select the directory the log files should be stored CAAdvancelLog Enable Print Daily Logs Select Print Daily Logs Time Select Printer Options Faults w Alarms v Input Activations Pages v Output Activations Prnt Logs Figure 22 Log File Settings Select the number of days to Log specifies the number of days to keep the log files This value can be 1 365 Select the directory the log files should be stored is the location where the log file should be stored on the server computer hard drive or other storage device Enable Daily Print Logs allows the log files to be printed daily at a specified time Select Daily Print Logs Time specifies the specific time the daily log files are to be printed fAstandard ioms current rele
39. utton Monitor button will blink if a new fault has been reported and will remain solid red while there are faults in the system Logout button Logs out of the application E This card rack represents a system being monitored Up to System 12 systems can be monitored simultaneously Site wide Audio Resources Displays the status of the two site wide page resources fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 23 of 41 Navigating the SmartView Portal The SmartView Portal uses two main methods of navigation the Hierarchy approach drill down to status information and the Monitor approach view it all in a list Both approaches use a system of icons and other indicators to display status information These conventions are consistently used throughout the entire application regardless of which way you use the application In the view shown below a system view all of the indicators are highlighted The descriptions for each indicator follow the images A O 53 GAI Tronics SmartView Portal x SmartView Portal 12 53 29 PM Advance Monitoring Primary Card Rack DISABLE AUDIO NOTIFICATIONS f HOME System Audio Resource Status ALARM INITIATED Yr mae Page Priority 3 9 9 i bd T L7 Y i A Alarm Information System Audio Resource e 0000 e g ELLE EEE R
40. wse to the location of the hot file and click OPEN This will load the hot file into the server Shortcut CTRL L Exit Ends the ADVANCE Server session The ADVANCE Server provides a prompt to confirm the server should be shut down If the server is closed log files are not updated and the SmartView portals cannot display any status fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11 Pub 42004 444B ADVANCE System SmartView Software User Manual Version 1 3 Page 13 of 41 View Menu File Wiew Tools Help w Status Bar View Figure 15 View Menu Status Bar Use this command to display and hide the Status Bar The status bar describes the action to be executed by the selected menu item or depressed toolbar button and keyboard latch state A check mark appears next to the menu item when the Status Bar 1s displayed The server status is shown in the lower right corner of the status bar Figure 16 below is an example of the status bar For Help press F1 NLIM Server Running Figure 16 Status Bar View Options The View Tool Bar allows the user to select between three different categories of information Each view displays different status types collected by the ADVANCE Server There are two ways to switch screens See Figure 17 below Status List e Advance List Portal List Figure 17 Status View Selection Options fAstandard ioms current release 42004 instr manuals 42004 444b doc 02 11
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