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OpenStage 60 SIP, OpenStage 60 G SIP

1. Activated call forward z3 Call list entry Saved callback voice mes sage The calls were saved in the missed calls list Press to view these calls Missed calls are not saved and displayed if the call journal is disabled Page 166 Explanation of all message icons Explanation You have received one or more new messages One or more new entries have been added to the call lists Local call forwarding is activated for all calls Getting to know your OpenStage phone 31 Context menus If the arrow icon gt appears next to a selected entry additional menu levels or selection options are available in the form of a context menu Navigate through these options using the TouchGuide 2 Page 21 Consultation First entry Start conference selected when the menu is called up Hold Selected entry Blind transfer call Disconnect Directed pickup You can select and confirm the required functions using the TouchGuide Page 21 After a connection is set up you are called or you make call the context menu appears auto matically under the current connection for the configured time e g 20 seconds You can define how long the context menu should be displayed You can deactivate the automatic display so that the gt key must be pressed to see the context menu of the connection 2 Page 230 Idle display context menu When you press gt on
2. 17 V Variable call forwarding ssssss 78 84 Video function sssseeene nn 181 activating deactivating seessssssss 184 Video link accese 34 182 W Warm line seana iit Bittle eee 67 TOF al 9 gt etaoin ar e Dette ea eai ai 129 Webirterface uet etes 265 271 287 Display icons Display icons Application tab Telephony interface gt Page 37 Phonebooks gt Page 40 Call lists gt Page 43 Voicemail gt Page 46 Program Service menu Applications menu gt Page 47 Help function gt Page 49 The ringtone is deactivated gt Page 168 Operating data is sent to the server gt Page 50 The Do not disturb function is activated gt Page 169 The phone lock is activated gt Page 174 The Bluetooth function is activated gt Page 232 A mobile user is logged on to the telephone You have received one or more new messages One or more new entries have been added to the call lists Local call forwarding is activated for all calls Connection status You receive a call E After dialling the other subscriber s phone rings a a You receive a call with a lower impact level 5 Following dialling with a lower impact level Forwarded call with a lower impact level Reconnect with a lower impact level The call is active High
3. u B I F a ere i CNN OpenStage 60 SIP OpenStage 60 G SIP OpenStage 80 SIP OpenStage 80 G SIP OpenStage Key Module Ge e eTerz e elo User Guide A31003 S2030 U107 2 7619 u n F E your enterprise Our Quality and Environmental Management Systems are implemented according to the requirements of the ISO9001 and 18014001 standards and are certified by an external certification company Copyright Unify GmbH amp Co KG 12 2013 Hofmannstr 51 81379 Munich Germany All rights reserved Reference No A31003 S2030 U107 2 7619 The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract Availability and technical specifications are subject to change without notice Unify OpenScape OpenStage and HiPath are registered trademarks of Unify GmbH amp Co KG All other company brand product and service names are trademarks or registered trademarks of their respective holders unify com Important information Important information AN For safety reasons the telephone should only be supplied with power using the original power supply unit Part number L30250 F600 C 14x x 1 E
4. Quick search Press the key as often as required until the Corporate LDAP tab is active Enter the initial letter of the surname you need e g K A single line search window appears at the lower edge of the display Do not enter any further characters After a predefined period of time or after pressing the 9 key all available names with the corresponding initial letter are displayed You can restrict the output by entering the second and other letters The key is used to switch between letters and numbers The key is used to delete individual characters When entering extended characters you can control the search individually For the selection of extended characters firstly press the X key Rule list Extended char Description acter Searches for the exact string before the extended character You can enter first and last name separately using a com ma A search is carried out for the last name possibly using a wildcard and the first first name with the first character af ter the comma Wildcard This searches for the character entered and all possible subsequent characters Quick search using parts of a search string If administrator adds a field to the template for the corporate directory and as signs this field to an existing search field you can use any strings in a last name for example for the search To list all entries for example in which the string er
5. sse 125 TATIUS tT PR EE cawasendeecdertataateaihunids 142 Intercom EPISTOLIS 198 makingicalls 2 rtt teh Hed 145 managing call forwarding s 143 Cu R 145 K FANY Call POKUD reteinna nieee LOWE ile eects lea ans 226 Emergency call 1 dr d 174 Key modules esee ice th eee has 17 Emergency number sssseee 174 Keypad 26 Executive Assistant Cockpit oraren 440 VP OG H Executive secretary sse 135 connecting a call eeeeeeeeesssss 137 second Call 4 25 x rio b bat p mre 137 L Language setting eee 227 country setting rt tice 229 F language for user prompts seessss 227 Favourites for call forwarding e 87 Large conference eese 123 LDAP iit tte cto debe acie te ped ascoe 161 Forced logoff oeste tas 180 AM copying into phonebook seeee 163 Forwarding primary line seeeeeeesse 127 quick search teet dd 163 Function Keys aceite edebat dias 19 LED display 5i uci e c c bag 23 Index 285 Line preview ceceseeeeecceceeeceeeeeeeeseeeeesteaeeeeeeeees 153 serial call 5 e tno re RR 193 Linie Status 2c inrita Erde 38 silent monitoring cioe tdt tuor s 196 Lirie utilization rtt 24 OpenStage Key Module sees 17 Lines Op
6. Depending on the context the display keyboard is displayed with different elements ABCDEFGHIJKLMNOPG Element in focus BSTUVWXYZ Letters digits punctuation or special characters Abo 123 4 amp 8 amp Ei Function bar Use the TouchGuide to operate the display keyboard Page 21 Function Move your finger around the wheel Set the focus on the next previous element Select the element in focus enters the character or performs the func Press tion Press Delete character to the left Press gt Set focus to You can select the following functions from the function bar Explanation Switch to upper lower case characters for first letter of words initial letter upper case all subsequent letters lower case Switch to lower case characters Switch to upper case characters Switch to numeric characters Switch to punctuation and special characters Move cursor one character to the right left Copy entire content of the active field to the clipboard Insert clipboard content at cursor position Existing content is not overwritten Canceling an action without saving m m amp Confirm changes Getting to know your OpenStage phone 29 Context dependent displays Depending on the situation at hand the graphic display on your OpenStage phone displays differ ent content to which you can respond intuitively Idle mode In
7. Old entry LC 3850 2 You can select the following function in the Options context menu Delete All gt Page 164 Example Dialled tab Dialled Mis 1 Additional tabs Options E Selected entry with context menu Coco Chanel 12 07 Date of call fa 220870 3 Number of call attempts The following functions are available via the context menu of a selected entry Dial gt Page 68 Details gt Page 45 Delete gt Page 164 Applications available on your OpenStage phone 45 Entry details Up to ten call attempts can be stored for each entry in the details list Example entry in the Missed tab Missed Dialled Additional tabs Information from the phonebook Coco Chanel 3 calls 1238765341 j Caller number 30 10 8 30 Time fa 1238765341 L Date iy 1238765341 Example entry in the Dialled tab Dialled Receivec Additional tabs Information from the phonebook Bernoulli Daniel 3 calls 987654321 Caller number 08 10 11 20 Time 987654321 l Date 987654321 In this view the context menu contains the following entry Dial IE If a caller is already entered as a contact in the local phonebook the stored data is displayed Using an entry The following functions are available via the context menu of a selected entry Establish a call to a preferred number gt Page 117 View details gt Page 164 De
8. i You can alternatively enter the call forwarding settings via the user menu gt Page 101 or also using the WBM interface gt Page 265 Press the key shown The pop up menu opens The message Set forward on to is displayed with the last forwarding destination used and you are offered the following options Accept Set a forwarding destination Edit call forwarding Cancel Edit call forwarding Select and confirm within three seconds You are then offered three forwarding types in the Forwarding menu with three call types each and with frequently used destination numbers preassigned by default Unconditional Any call External nternal Busy Any call External nternal Noreply Any call External nternal Edit favorites Saving a destination phone number Unconditional Select the forwarding type and confirm here for instance Unconditional O Any call gt Select the call type or O External gt Select the option shown or O Internal gt Select the option shown Enter destination Select and confirm the option shown in the context menu for the call type P Enter edit and confirm the destination phone number You can now select another call type additionally and enter a destination phone number If you assign destination phone numbers for External and Internal for example both external and internal calls will be forwarded to the respecti
9. Cancel Select and confirm the option shown Select forwarding type here for instance Unconditional Select and confirm a saved destination in the context menu of the relevant for warding type The forwarding type is activated and the new destination is displayed Call forwarding 81 Edit call forwarding O Unconditional gt 3338 Press to open the call display If All calls was activated the forwarding destina tion is displayed with the forwarding symbol The Busy and No reply after 1 s types of call forwarding are not displayed Activate deactivate call forwarding Prerequisite A forwarding destination is already configured for the relevant for warding type Press the key shown The pop up menu opens The message Set forward on to is displayed with the number of the last forwarding destina tion and you have the following options Accept Set a forwarding destination Edit call forwarding Cancel Select and confirm the option shown Choose one of the forwarding types offered O Unconditional default setting is off O Busy O No reply after 1 s Here e g Unconditional Confirm your selection The forwarding type is activated or deactivated Call forwarding settings can appear as follows O Unconditional default setting is off M Busy Vl No reply after 1 s Press to open the call display If Unconditional was activated the forwarding des tination is displayed with the
10. Yes No Hot warm action No action Hot warm dest nnnn 2 Page 130 Address nnnn Ring on off On Ringtone Ringer gt Page 150 Ringer melody 2 gt Page 150 Ringer tone sequence 1 gt Page 150 Selection order 1 Overview Page 148 Line up to eight lines Move down Move to bottom Use FPK order Add all lines Save Do not save BLF Busy lamp field not for OpenScape Voice FH Bluetooth Configuration OptionsSave amp Exit Exit no save Telephone ID00 01 E3 2D 76 D9 ActiveYes gt Page 232 Yes 1 Information read only Local user menu 277 No DiscoverableYes Page 233 Yes No Telephone nameOpenStage 80 gt Page 234 PairingPrompt gt Page 235 No Prompt Automatic Pairing PIN Page 236 Paired devices Page 237 Options Exit Add device Delete all Nokia HS 54W Disconnect Connect Set as conference unit Delete Rename Blacklist gt Page 241 Options Exit Add device Delete all Call logging General gt Page 166 Options Save amp Exit Exit no save Enable call logYes Page 166 No Missed calls gt Page 166 Save amp Exit Exit no save Answered elsewheren Exclude Include Delete entry When called Manually Video Call Video onNo gt Page 184
11. You can also configure this setting via the WBM interface gt Page 265 Press the key shown until Settings is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Configuring call forwarding Select and confirm the option shown For a description of the settings refer to section Standard call forwarding gt Page 77 or Call forwarding by call type gt Page 83 Setting alerts Use the Call forward alerts menu to enable and disable visual and audible alerts for call forwarding not possible with the Forwarding key Select and confirm the option shown Select the option shown Select and confirm the option shown in the Yes No context menu Select the option shown Select and confirm the option shown in the Yes No context menu Select the option shown Select and confirm Display last Display first Select and confirm the option shown 102 Enhanced phone functions Hold or Reconnect or C Retrieve held call or Disconnect Placing a call on hold You can use this function to place an ongoing call on hold for instance to pre vent the other party overhearing a conversation with a colleague in the same room The held party hears music on hold if Music on hold is active on this par ty s phone gt Page 107 Prerequisite You are conductin
12. You may choose from the following countries 1 Argentinien AR 20 Luxembourg LU 2 Australia AT 21 Mexico MX 3 Austria AU 22 Netherlands NL 4 Belgium BE 23 New Zealand NZ 5 Brazil BR 24 Norway NO 6 Canada CA 25 Poland PL 7 China CN 26 Portugal PT 8 Chile CL 27 Russian Federation RU 9 Croatia HR 28 Singapore SG 10 Czech Republic CZ 29 Slovakia SK 11 Denmark DK 30 South Africa ZA 12 Finland FI 31 Spain ES 13 France FR 32 Sweden SE 14 Germany DE 33 Switzerland CH 15 Hungary HU 34 Thailand TH 16 India IN 35 Turkey TR 17 Ireland IE 36 United Kingdom GB 18 Italy IT 37 United States US 19 Japan JP 38 Vietnam VN 1 The phone displays the current setting 230 Individual phone configuration User if nec i Configuration Context menu Automatic menu Yes Save amp Exit Display time 20 Save amp Exit Context menu After a connection is set up a context menu appears with dependent functions You can activate deactivate the automatic display and can also set how long the context menu should be displayed You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Activating deactivating automatic menu display Select and confirm the option shown In the cont
13. ez or LD or LE IE 1 E Using the line keys Press the flashing trunk key Speakerphone mode Confirm the option shown Speakerphone mode Making calls You must seize a line before you can make calls on a multi line telephone Trunk seizure can be configured on an individual basis Your administrator can determine if the lines on your telephone can be automatically seized and with which priority E gt If you have seized a secondary line this line is reserved for you for making calls for a specific period as defined by the administrator No other user can seize this line during this period even if the line is also assigned to this user s telephone Manual trunk seizure Lift the handset or press the speakerphone mode or headset key Press the required trunk key With the handset on hook press the key shown until the application tab Over view is active gt Page 38 Select and confirm the required line e g line 2 The tab for this line is displayed Enter the phone number or use redial for example The connection is set up Automatic trunk seizure Prerequisite Your administrator has configured automatic trunk seizure Lift the handset or press the speakerphone mode or headset key The line defined during configuration is seized Enter and confirm the phone number The connection is set up Making calls with multiple lines 127 gor LD or LE E Redial 1 123456 Dialling the la
14. Configuration Video Call Video on Yes or No Save amp exit Holding a call You place the call on hold for example to consult with someone else in the room Select and confirm the option shown in the connection s context menu The vid eo display is interrupted Following resumption the two small video preview images appear first and then after the context menu disappears the video image of your call partner in single screen mode Installing a USB camera You can connect most of the currently commercially available USB cameras Connecting a USB camera Plug the USB connector of the camera into the USB port on the bottom of your OpenStage 60 80 see gt Page 16 If you see the following message the USB camera has been detected and can be used q New USB device detected video camera USB2 0 Camera Activating and deactivating the video function You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown Select and confirm the option shown in the context menu to activate Select and confirm the option shown in the context menu to deactivate Select and confirm the option shown OpenScape Voice functions 185 uu OpenScape Voicefunction
15. List of saved numbers context menu if applicable Edit favorites Context menu gt Page 79 Options Save amp Exit Exit no save Destination 1 Destination 2 Destination 3 Destination 4 Destination 5 Copy gt Page 80 Paste if copying is active gt Page 80 O Busy gt gt Page 81 Enter destination context menu gt Page 79 List of saved numbers context menu if applicable Edit favorites Context menu gt Page 79 Options Save amp Exit Exit no save Destination 1 Destination 2 Destination 3 Destination 4 Destination 5 Copy gt Page 80 Paste if copying is active gt Page 80 O No reply after 1 s gt gt Page 81 Enter destination context menu gt Page 79 List of saved numbers context menu if applicable Edit favorites Context menu gt Page 79 Options Save amp Exit Exit no save Destination 1 Destination 2 Destination 3 Destination 4 Destination 5 Copy gt Page 80 Paste if copying is active gt Page 80 Set delayl gt Page 82 Alerts Options Save amp Exit Exit no save Visual alerts No gt Page 101 Yes No Audible alerts No gt Page 101 Yes No Forwarding party Display last gt Page 101 Display first Display last Handling OptionsSave amp Exit Exit no save
16. Secretary 1 or Executive 1 can pick up the call early Making calls with multiple lines 137 Forward to Secretary 2 An incoming call for Executive 1 rings at the assigned Secretary 1 The call is not answered After a specified period the call is forwarded to Secretary 2 The line key of the Secretary 2 flashes and it rings Press the line key on the Secretary 2 phone to answer the call The station an swers The Secretary 2 direct station selection key on the Executive 1 phone illuminates D If Secretary 1 is busy the call is forwarded immediately to Secretary 2 if a consultation call is being made or Allow call waiting is deactivated Second call Prerequisite Allow call waiting is activated If Secretary 1 receives a second call this can be accepted ignored forwarded or rejected Detailed information on this can be found from Page 108 If the second call was answered it can be forwarded using consultation or the direct station selection keys Connecting a call If e g the Secretary 1 answered a call it can forward the call using the direct station selection keys to the following telephones Executive 1 Executive 2 Secretary 2 The following examples show connections to Executive 1 138 Making calls with multiple lines mnm eee or LD or LO HE Complete transfer eee or LD or LO Disconnect amp return Connecting with consulta
17. Select and confirm the option shown in the idle display Page 31 context menu The last phone number entered is dialled Basic functions 69 Activating deactivating the microphone You can temporarily switch off the handset microphone to prevent the other party from listening in while you consult with someone in your office Prerequisite You are conducting a call Deactivating the microphone Press the key shown Activating the microphone Press the lit key 70 Basic functions Consultation or Start Conference Hi or Redial 1 Disconnect amp return Consulting a second party You can call a second party while a call is in progress The connection to the first party is placed on hold Prerequisite You are conducting a call Select and confirm the option shown in the connections s context menu Start conference Select and confirm the option shown in the context menu for the call connection when you intend to set up a conference with the new participant You can also use an already configured Conference key in this instance Enter and confirm the second party s phone number D If you are using a dial plan and Immediate dialing is set see Page 66 dialling is automatically performed as soon as the character string entered matches an entry in the dial plan In the pop up menu Confirm the option shown D If you want to use one of the phonebooks or a call li
18. Consultation Alternate Consultation You can call a second partner during a video link Select and confirm the option shown in the connection s context menu The connection to the video caller is placed on hold and the video image is hid den Enter and confirm the second partner s station number If the consultation partner has likewise activated the video function with a web cam you will first of all see two video preview images of yourself and the new call partner alongside the context menu Once the context menu has been hid den again the consultation partner appears in single screen mode Alternating For a detailed description of alternating toggling see gt Page 72 Select and confirm the option shown in the connection s context menu If you switch to the first and then back to the second partner each of the corre sponding video preview images of the current call partner and you will be dis played first and then after the menu disappears the current image of the call partner in single screen mode If you connect your two call partners see Page 73 they will likewise have a video link In the absence of a USB camera If one of the partners has enabled his or her video function but does not have a USB camera connected you will see a crossed out camera in preview and sin gle screen mode instead of the video image of the call partner 184 Video function Hold User if nec P
19. Current call s possibly with information stored in the phonebook 5 Baker R 4400 Call requests and current d states Disconnect and return Complete transfer Pop up menu with Call back situation dependent options Icons for frequent call statuses Icon Explanation You receive a call After dialling the other subscriber s phone rings The call is active High quality voice connection G 722 The call has been disconnected You have placed the call on hold e g consultation hold Your call partner has placed the call on hold The voice connection is secure The voice connection is not secure Ds Detailed descriptions of the various functions can be found in the sections Basic phone functions gt Page 51 and Enhanced phone functions gt Page 99 38 Applications available on your OpenStage phone Multi line view Two tabs are displayed on the telephony interface My phone tab represents the primary line or the line view of a selected line gt Page 37 Overview tab configurable overview of the secondary lines gt Page 24 Press to open this interface Example 10 23 am Mon 23 10 06 54321 il Overview seals My phone gt Bohr Niels My EI Line key Line 1 Line busy Line 1 labeling A Line 2 0123456632419 R pIE gt Page 24 Line status Line name Status icon The status icons provide information abo
20. Yes No Phone Backup Restore Options Close New Page 252 Options Start backup Start backup Cancelling Backup Backup password Confirm password Backup name OpenStage 80 25 11 09 09 45 OpenStage80 gt Page 255 Restore Page 253 Options Restore selected 278 Local user menu Restore selected Restore all Cancel restore Backup password Backup ID Phone book Ignore Ignore Restore Call logs Ignore Ignore Restore Menu data Ignore Ignore Restore Screensaver imageslgnore Ignore Restore All clip images Ignore Ignore Restore All ringer tones Ignore Ignore Restore All midlet data Ignore Ignore Restore Replace gt Page 252 Options Start backup Start backup Cancelling Backup Backup password Confirm password Backup name OpenStage 80 Full ID Delete gt Page 254 Delete Cancel Screensaver OptionsSave amp Exit Exit no save EnabledYes Page 211 Yes No Start mins 30 Page 212 0 0 5 10 20 l C2 eo Local user menu 279 Display settings OptionsSave amp Exit Exit no save Display themeCrystal sea gt Page 207 Crystal sea Warm grey Key mod contrast a mm Page 210 Slider brightness t 9 mmm Page 208 Program keys
21. You can also configure the settings for call forwarding via the user menu gt Page 101 It is recommended to use the call forwarding key however so that you can use the following enhanced functions Press the key shown Deactivating call forwarding If call forwarding was activated for Unconditional it is now automatically deacti vated Activating forwarding to last destination The pop up menu opens The message Set forward on to is displayed with the last forwarding destination used and you are offered the following additional options Accept Set a forwarding destination Edit call forwarding Cancel Using last forwarding destination Select and confirm within three seconds to reuse the last forwarding destination saved for Unconditional Call forwarding to this destination is immediately acti vated for Any call and the key illuminates If you do not confirm Accept immediately call forwarding is activated automati cally after a short time Activating with variable destination phone numbers If you want to use a new forwarding destination Select and confirm within three seconds Enter and confirm the new destination phone number Confirm the last destination phone number saved it will be displayed Call forwarding to the defined destination is immediately activated for Uncondi tional and Any call and the key illuminates Call forwarding 85 Saving destination phone numbers for call forwarding
22. Configuration Keyset Lines Primary Line 1 Allow in overview Yes Save amp exit Settings for multi line phones keyset The details for each keyset line contain supplementary information for the user The following uneditable fields are displayed Address Displays the phone number for the line Ring on off Shows whether the ringer is activated for this line Selection sequence Displays the priority of each line seizure when the handset is lifted or the loudspeaker key for this line is pressed Displaying the line in the Overview tab Specify here if the selected line should be displayed in the Overview tab You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select the required line e g primary line Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown Making calls with multiple lines 149 User if nec P Configuration Keyset Lines Primary Line 1 Ring delay ri Save amp exit Setting the time for a delayed ringer Specify the length of time before a held call should be signalled on a line
23. Page 265 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth settings dialog is selected Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth function is activated and is now available Individual phone configuration 233 User if nec P Configuration Bluetooth Configuration Discoverable Yes Save amp Exit Open Bluetooth discoverability You can use this function to set whether or not your OpenStage should be trans parent to other Bluetooth devices when operating in Bluetooth mode You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth settings dialog is selected Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth function is not transparent to other devices that are not yet connected to your OpenStage D For security reasons it is recommended that you only activate
24. Press the key to be programmed OptionsSave amp Exit Exit no save NormalUnallocated Page 93 Unallocated Further functions see Page 281 Labelpredefined or customised Settingsfunction dependent ShiftedUnallocated Page 93 Unallocated Further functions see Page 282 Labelpredefined or customised Settingsfunction dependent Key Module if available such as Program keys TouchGuide OptionsSave amp Exit Exit no save Touchguide setting Cmm gt Page 209 Key click OptionsSave amp Exit Exit no save Volume Page 226 Off Low Medium High Keys Page 226 Keypad only All keys Locality OptionsSave amp Exit Exit no save CountryDE gt Page 229 DE Further countries see Page 229 LanguageDeutsch Page 227 Deutsch Further languages see Page 228 Date formatdd mm yyyy Page 215 dd mm yyyy yyyy mm dd mm dd yyyy Time format24 hour Page 215 24 hour 12 Hour AM PM Security 280 Local user menu Change user password gt Page 171 OptionsSave amp Exit Exit no save Current password New user password Confirm password Phone lock gt Page 174 OptionsSave amp Exit Exit no save Lock phoneNo Yes Network information OptionsExit Phone address gt Page 242 Web address P address LAN RX Co LAN T
25. Ringtones Photos Screensavers Call list entries The USB mass storage device is only used to back up and restore the user area in the phone memory You do not have to remove the USB medium after a back up You can create multiple backups on the medium and restore them as re quired You can also restore the backups saved on another phone as a means of transporting your settings and data for instance if your phone has to be re placed A restore operation only works if the relevant settings are enabled on the phone and the current software release supports these settings Every backup is given a separate name and is password protected Setting the password encrypts the content of the backup Data can only be restored after entering the password set The backup file is not automatically deleted after a restore operation Impe A USB pen drive must be connected to the USB port provided so that the options described below are available to you Otherwise you are only of fered the Close option 252 Backup restore User if nec P Phone Backup Restore Options New 1 17 08 07 14 42 August 3770 Replace Backup password Confirm password zi Backup name i Start backup Saving user data Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select an
26. You are conducting a call and call waiting is allowed gt Page 110 In the pop up menu Select and confirm the option shown You can talk to the second party The connection to the first party is on hold You can still toggle between an initial and second call or put on hold and retrieve second and first call successively Page 72 or initiate a conference Consultation call from second call If the second call is your active call you can initiate a consultation call from it Prerequisite The administrator must have approved the consultation in the second call From a consultation call in the second call you can initiate a conference toggle between the second call and a consultation call put on hold and retrieve second and consultation call successively gt Page 72 transfer a call disconnect the calls again During a consultation in the second call the first call is parked and can only be unparked when the consultation or second call ends or these calls were con nected Disconnect second call Select and confirm the option shown in the second call s context menu The call to this station is disconnected and the call to the first station is reconnected Ending the second call by hanging up If you or the second call partner hangs up you will be prompted to retrieve the first call again if Hold and hang up is disabled Page 106 Otherwise the first call will remain on hold until you receive thi
27. appears in the Last name field enter this character combination when prompted to enter the name Once the output list is available with entries that match this condition you can now skip to the first corresponding entry by entering the initial letter of the last name D Please consult your service personal to establish whether an additional field has been added to the template for the corporate directory and which search field it has been assigned to Note that a traditional quick search will return unintended results in this case Copying entries to the local phonebook You can copy contacts from the company wide phone into your personal phone book Press the key as often as required until the Corporate LDAP tab is active Select the required entry from the list e g Hans Meier Select and confirm the option shown in the context menu The entry is copied with all details into the personal phonebook The Contact created message ap pears 164 Phonebooks and call lists 4 Niels Bohr18 10 07 06am Details 4 Niels Bohr18 10 07 06am Delete Options Delete All Call lists For a detailed description of the different call lists see gt Page 43 The function must be activated in order to view and manage call lists gt Page 166 If the call journal is not activated the message Call Log is disabled is shown on the dis play when you press the key Viewing detai
28. gt Page 223 gt Page 223 gt Page 223 gt Page 223 gt Page 223 gt Page 223 gt Page 223 gt Page 223 gt Page 223 Local user menu 273 1 Available Yes No Ringer Pattern Ringer melody 2 Ringer tone sequence 1 Special 2 OptionsSave amp Exit Exit no save Available Yes No Ringer Pattern Ringer melody 2 Ringer tone sequence 1 Special 3 OptionsSave amp Exit Exit no save Available Yes No Ringer Pattern Ringer melody 2 Ringer tone sequence 1 Configuration Outgoing calls OptionsSave amp Exit Exit no save Autodial delay6 gt Page 118 l ONOnaRWDND c CallbackYes Page 75 Yes No Busy when diallingYes Page 119 Yes No Transfer on ringYes gt Page 113 Yes No Immediate dialing Yes Page 66 Yes No Incoming calls Deflecting OptionsSave amp Exit Exit no save Allow deflection Yes Page 100 Yes No Default destination nnnnnn Page 100 Deflect to DSSYes Nol l5 Page 100 gt Page 223 gt Page 223 gt Page 223 gt Page 223 gt Page 223 gt Page 223 gt Page 223 gt Page 223 gt Page 223 Forwarding call forwarding by type see gt Page 83 Settings Information read only 274 Local user menu O Allcals gt gt Page 81 Enter destination context menu gt Page 79
29. 283 FavoUrites e rte ier eR ER RES 79 87 nd ex Last destination e tnt ete 84 last destination ee inen 78 Save destination phone number 79 N m I Saving a destination phone number 85 umerics Marlable cce etti a aiii 78 84 2nd alert 2i petet Dee ee s 62 Call forwarding chain ssssee 91 Call forwarding favourites sesssessssss 79 Call forwarding information s 127 A OTAS 43 161 Call logs Accepting calls copying into phonebook seene 165 multisine ierra Re nme es 125 dr A Call pickup ccccccecceccceccececeeeecasacatessseessseseeeeeens 59 Administration sie sssini dte tidie hag dant ei 49 AICS Zip t 71 Call recording MS ceadta agair teste rele occa ata haat alternating sociais a a 261 AOS qu 101 Unrefpsr pi ep 258 Announcing the local phone number 200 AutoStart 2 eer sie eR Ras 258 Answered elsewhere ssssssssseeee 166 Application tab 27 33 call types tte ted dete etn 257 justos x enana es aatesenseahiaceaaieahay iiaeeasene 36 49 renizii c r aa aa 261 dina ned PME licati MR d QM I E 36 consultation 5 eite oed dec tied nenas 260 ACUVAUNJ AN APPICAMON sees asetann ay Rn iuit controlling cats nccesccsanscieccnndanececerhsaceucdenaceatcenas 259 opening the context menu ssssssssssss
30. 36 line key 262 DE al a E manual 258 Puts d Rr 47 MODES evar tics aati 256 Aang i aa a a ATTINET 258 P h t 219 second call ote teet dtes 260 TOOM CNATACIOT ssqerciativeni dt itin Mr ecien pias Symbols coi e t e eO RA EIER dA EUR 257 Audio controls titt ete tr dh tete 19 UPS was d e 257 Autodial delay rte tero Eo tea 118 Call settings Auto Headset ssssssssssseeeen 71 A tesHaadect 3 url 219 BIO HBSUBEE a 3 multi line sss 148 Callitype 22 ca cpanel E ade dereks 96 AIIM CANIS ee ee iie ehh oet x eh o ERR ES 83 B Assigning destination phone number 89 BIUBIGOR Laconia tete Ubi Big POSMA sirrien asi 83 Browsing in tabs osiin 22 zin E 83 Busy override o n rreren 131 Call types Sony faved lt add ape oe de E E EEE 83 Busy tone while dialling E e EEES ttt tan 63 Call waiting Da S casa saved A EA aA 108 Callback eh e e ds 74 Calls C Forwarding 5 c i eee o reine 77 Camera test 1 uode d e dc iiia 35 Call CE Marking erica eto rt tee 3 deflecting anioe NN eU 99 Changing the date display sss 215 Xne lne MPO ORE ERDRLER T ea aaar aee 58 Code lock 2 2 ce HH Eas 174 FAUNA tenen Coated iuda Cena tes iud 409 CONJErenCE odisse dgismdddiase caudal qadptaddqats 120 INCOMING EN I 52 conference POI OCUING usce diis Lc AA DL pede dR 99 starting CODTeren6g oen d qe duin ede
31. Allow call waiting is activated you can toggle the configured sensor key to switch call waiting on off gt Page 97 Toggling associate Set the Toggle associate function to Yes if you want to connect to a second or pickup call by hanging up You can also configure this setting via the WBM interface Page 265 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown Enhanced phone functions 111 Blind transfer zi Consultation Dial Complete Xfer Complete transfer or User if nec P Configuration Transferring a call You can transfer your current call to another party with or without consultation Blind transfer Prerequisite You are conducting a call The options Allow call transfer and Transfer on ring were selected Page 111 Select and confirm the option shown in the connections s context menu Enter and confirm the phone number of the second party to whom you want to transfer the call You can also select and call a subscriber here from a call list or from one of the two phonebooks Page 155 The graphic display returns to idle following successful transfer Transferring with
32. Allow call waitingYes Page 110 1 Only if Server features was deactivated by your administrator Local user menu 275 Yes No Allow DNDYes gt Page 170 Yes No Busy when dialling Yes gt Page 119 Yes No CTI Calls OptionsSave amp Exit Exit no save AutoAnswer Yes Page 114 Yes No AutoAnswer beep Yes gt Page 114 Yes No AutoReconnect beep Yes Page 115 Yes No Connected calls OptionsSave amp Exit Exit no save Allow call transfer Yes gt Page 111 Yes No Allow call joining Yes gt Page 73 Yes No Allow exit conf Yes gt Page 122 Yes No Allow hold rem Yes gt Page 104 Yes No Hold rem delay 8 gt Page 105 15 Hold and hang up Yes Page 106 Yes No Music on hold Yes Page 107 Yes No Allow conferences Yes Page 121 Yes 276 Local user menu No Secure call alert Yes Page 225 Yes No Toggle associate Yes Page 110 Yes No Lower IL alert Page 231 Yes No Context menu Automatic menu Yes Page 230 Yes No Display time20 Page 230 5 10 20 30 60 120 Unlimited display HH Keyset Lines Line one of eight possible Options Save amp Exit Exit no save Ring delay 0 gt Page 149 Allow in overview Yes gt Page 148
33. Call lists All entries are deleted Sensor keys All personalised programming is deleted see also gt Page 98 Important All data is reset without a warning tone If necessary back up your date on a USB memory stick gt Page 251 Initiating the reset Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm Reset selected user data in the context menu The user data is reset to factory settings 244 Bluetooth Bluetooth Bluetooth is an open standard for high performance technology and allows wire less communication between PCs PDAs and mobile telephones In contrast to infrared connections Bluetooth does not require a visual contact for communication purposes and can be used over distances of up to 10 meters To exchange data between Bluetooth enabled devices the devices need to un dergo a once off discovery procedure Discoverability When first enabling a connection to a Bluetooth device this function must be switched on gt Page 233 The OpenStage is discoverable for other Bluetooth devices by default To prevent unauthorised access we recommend deactivating discoverability once you have enabled the connection to a new Bluetooth device D A connection is established for devices that are already connected even if the Discoverable function is deactivated Pairi
34. Deactivating the ringtone llseesleesel RR n 168 Deactivating the ringer temporarily for incoming calls and reactivating it 169 Do not disturb vets xb UR Nb NER RRqEXU ENG qus EEG bier ede 169 Enabling do not disturb via a key llle 169 Enabling Do not disturb via the idle menu liliis else 170 Allowing Do not disturb 2 RR I ru a 170 Iesv CP T aid apes a ge le a pla eee dae bapa earguaies DEN Sis gla ach ara ean 171 User paSsWOId ieee a 4g RULES RR CRAY oR A Mae ia had 171 Locking the phones ou dae eee aad Peas eead ae sche ae ad eee are ee ag SYS E 174 Mobility THAI OM aside dion Pedido Gree de eee eee aa 176 Mobility SCenanoS xxx ak eae OE AG eee Ger p eed Rad eee qune e xb Rx eee 176 Logging on and off at the same phone 0 ee tees 176 Logging on and off at different phones 0 0 00 e eee tees 176 Logging on and off at the same phone 2 000 eee 177 Logging on tothe phone 0 0 tenes 177 Logging off from the phone 0 cee s 178 Logging on at different telephones 1 0 0 0 0 ccc cette tee 179 Logging on with forced logoff at a remote phone 0 0000 cece eee 179 Logging on with forced delayed logoff ata remote phone 4 180 Video TOT s rass dup a weg ve ok d one ark Go eae dH 181 Activating and deactivating the function temporarily llle eee eee 181 Activating and deactivating a function with a
35. Page 218 Rollover caummm Page 218 Settings OptionsSave amp Exit Exit no save Ringtone pattern gt Page 219 Pattern Ringer1 mp3 Ringer2 mp3 Ringer3 mp3 Ringer4 mp3 Ringer5 mp3 Ringer6 mp3 Ringer melody2 gt Page 221 1 1 Information read only 272 Local user menu Room characterNormal gt Page 219 Open listeningStandard mode Page 221 Standard mode Headset socketCordless headset gt Page 222 Wired headset Cordless headset Conference unit Special ringtones Emergency call OptionsSave amp Exit Exit no save l ONDO RW PD Ringer tone sequence 1 gt Page 221 l OaRWNDN Normal Echoing Muffled US mode Internal call OptionsSave amp Exit Exit no save Available Ringer Ringer melody Yes No Pattern 2 Ringer tone sequence 1 External OptionsSave amp Exit Exit no save Available Ringer Ringer melody Yes No Pattern 2 Ringer tone sequence 1 Recall OptionsSave amp Exit Exit no save Available Ringer Ringer melody Yes No Pattern 2 Ringer tone sequence 1 Available Ringer Ringer melody Yes No Pattern 2 Ringer tone sequence 1 Special 1 OptionsSave amp Exit Exit no save gt Page 223 gt Page 223 gt Page 223
36. Press the key as often as required until the Applications tab is active Select the E A Cockpit application Confirm the option shown The XML application is launched and a new E A Cockpit tab with the overview is opened The last status and configured call for warding are displayed 10 23 MON 26 01 13 Secretary 1 E A Cockpit Line Executive 1 My status At Desk Executive 2 Secretary 2 At Desk Secretary 2 Executive 1 To Assistant Strict gt ti Execuive2 To Assistant Soft Shift key IE The displayed settings are examples Making calls with multiple lines 143 44 Executive 1To Assistant gt 4 Immediate Ring To Assistant Strict Preferences Managing call forwarding Every executive can configure their displayed call forwarding themselves or can have the secretary configure them The result is displayed in the E A Cockpit tab of Secretary 1 and Secretary 2 In the overview menu E A Cockpit of Secretary 1 call forwarding for Executive 1 should for example be modified Select and confirm the option shown You are offered the Settings selection menu for Executive 1 with the following options examples Immediate Ring To Assistant Strict To Mobile To 31201 To Voicemail Cancel call forwarding This option has no further settings The selection is confirmed and then call for warding is canceled If a call is received for Executive 1 his phon
37. Rae ave ees MARA ewe 27 Apparate 2s arona aei eiegee Dea x ebd dad quee eae deteiey bere qe peed 27 Display Keyboard ni e aq epi e ien ead nag ae eae a aa EENS 28 Context dependent displays 0 00 eect tee eee 29 Idleimode sss ans ee ee Pie stave SR aa ace Se PELE PR EU eee MAL ERR 29 Telephony dialogs asasi er RR E ERpmba dedu e ded dde edad 30 Messages cess Rh Ra ep x WORD d a KORR REOR RU ER AER Ri RR MR RE RU aaa ROG A REGE a 30 Context menus csse geen tiene RE RERXERM E ERR OE SEERA AEDS eee ES 31 Pop up WIDndOW xac eue e ee aed oe ee De RA HR A TREE Gee ole eee Ree ae ae a 32 Application t bi 250 904 4 anaa aaea bed ree RR pene de da eee AULA YE ir Red 33 Video link display 006 cbc eee eee eee eee EIRENE NETET AARET EENDE 34 Camera test with Self view 0 0000 cette 35 Disabled video function 0 000 lr 35 Applications available on your OpenStage phone 36 Application navigation lllllslseseeelll Rm Is 36 Telephony interface i cesses hem RE PER eda eed EX ede 37 Single line view 2 eR RR mm HR bee be eee a RA na 37 Multiline VIEW seriuni ee sere a ae ie eae A we E Deu ew d AR ee RR AR 38 Contents PhonebookS tk ue pied exe iden eda chee Reed aye X xus ee ae Ree eee en eee eee 40 Personal phonebook 000 0c eee tee eee es 41 Corporate directory 0 0 0 tne eee 42 Calllists 5 oe etre ERREUR a eS te as Ea SR C 43 Additional no
38. To variable call forwarding and call forwarding to a representative can be configured simultaneously Deputy Forwards calls for the executive phones Variable call forwarding Forwards calls for the secretary phone If the respective other secretary has the At Desk status calls are for Ld warded The current status of call forwardings is displayed in the My phone tab on the respective executive phone Changing the call forwarding destination Open the context menu You have the following options Call mobile Forward Nr Deputy Nr Deputy on or Deputy off The Forward Nr and Deputy Nr options are used to modify the number for variable call forwarding and for the representative Changing the status remotely from another phone For example you can change the status of the first secretary phone from the ex ecutive phone or the second secretary phone Confirm the option shown You have the following options if defined At Desk Off Desk 146 Making calls with multiple lines Deputy 123456 on To Mobile To Voicemail Secretary 1 Off Desk Confirm e g to configure the absence of Secretary 1 The secretary settings are displayed on all phones Making calls with multiple lines 147 My status AtDesk gt Call mobile gt Making calls in the E A Cockpit team Using DSS keys These keys are configured in such a way that every phone can be reached by every
39. Yes Permitting call deflection You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown Enter and confirm the phone number to which the station should be deflected iie Entering a destination phone number is not mandatory when call deflec tion is active If you want to deflect a call you are prompted to enter a des tination phone number if there is none stored Deflecting to a DSS number A call can be deflected to a direct station selection DSS subscriber using the DSS key if the key is configured and the deflect function is activated by your ad ministrator gt Page 134 Information only as set by administrator Yes or No Enhanced phone functions 101 User if nec P Configuration Incoming calls Forwarding Settings Alerts Visual alerts Yes Audible alerts Yes OO MJ or Forwarding station Display last Save amp Exit Configuring call forwarding i You can also enter the call forwarding settings via the Forwarding key gt Page 78
40. You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select the required line e g primary line Select and confirm the option shown Enter and confirm a value between 0 and 3600 seconds Select and confirm the option shown You can activate and deactivate the set delay time for all line keys using a func tion key Page 97 150 Making calls with multiple lines User I if nec amp or Configuration Keyset Lines EE Line 1 Ringer file abc mp3 abc mp3 Save amp Exit Setting the ringtone for lines If special ringtones have been configured by service personal for lines you can adjust these here to suit your requirements You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Select and confirm the option shown Enter and confirm the User password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the required line for example line 1 Selecting the ringer Select the option shown Select the ringtone file or pattern you want in the context menu
41. You initiate a consultation your main call is placed on hold as a result while the consultation is being performed The recording is paused while you initiate the consultation The recording sym bol on the display disappears If the consultation partner answers the consultation call is recorded You hear a beep and the recording symbol 9 is shown on the display again You can now terminate the consultation call or for example switch back to the first call party alternate while the consultation call is placed on hold Second call during call recording Prerequisite You are conducting a call Recording has started The recording button LED is lighting You are conducting a call You hear a beep and the recording symbol is shown on the display The call is now being recorded A second call party camps on Page 108 In the pop up menu Select and confirm the option shown You are connected with the second party You hear a beep and the recording symbol o o is shown in the line for the second call this call is now being record ed The first party is placed on hold Call recording 261 bes Alternate bees Conference Conference Call recording while alternating Prerequisite You have an active or held consultation or second call Recording has started The recording button LED is lighting You are connected with the second party You hear a beep and the recording symbol is shown in th
42. You will im mediately hear the associated ringer melody Confirm the current ringtone file Select and confirm the option shown 1 The phone displays the current setting Making calls with multiple lines 151 Ringer melody 2 Save amp Exit Ringer tone sequence 2 Save amp Exit Selecting the pattern melody The following setting is only effective if you selected Pattern under the ringer option Select the required pattern melody between 1 and 8 in the context menu e g 4 You will immediately hear the corresponding Ringer melody Confirm the selected Ringer melody Select and confirm the option shown Selecting the pattern sequence The following setting is only effective if you selected Pattern under the ringer option Select the required Ringer tone sequence in the context menu between 1 and 6 e g 2 You will immediately hear the set Ringer melody with the selected Ring er tone sequence Confirm the selected setting Select and confirm the option shown 1 The phone displays the current setting 152 Making calls with multiple lines User if nec P Configuration Keyset Overview Primary Line 1 or Use FPK order or Add all lines Save amp exit Configuring the Overview tab display Specify here the sequence in which the individual lines in the Overview tab should appear on the display You can also configur
43. addition to the status bar and the programmable sensor key list the graphic display offers a wide range of context dependent displays 10 23am Mon 23 10 06 54321 Daniel Bernoulli Status bar Page 27 Niels Bohr Programmable sensor Marie Curie key list gt Page 23 Albert Einstein uy Context dependent dis Joseph von Fr plays Stephen Haw Shift Idle menu In idle mode press or gt on the TouchGuide gt Page 21 to display the idle menu You can call up various functions here Entries may vary The idle menu may contain the following entries Ringer off Do not disturb on Directed pickup 30 Getting to know your OpenStage phone Telephony dialogs The dialogs in the lower area of the display prompt you to input data or provide you with informa tion about the call states Example In idle state enter a phone number using the dialpad d 08912345 Dial Once you have entered the first digit several options corresponding to the situation are displayed in a dialog menu pop up menu which you can select and confirm using the TouchGuide gt Page 21 Messages The messages displayed in the upper left area of the display advise you of current settings or events Example Call forwarding is activated for all calls All calls are forwarded to the number 220870 You received a callback request voice message in your absence A call list contains a new entry 23456176
44. and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown 76 Basic functions 4 Karl Gross20 05 10 06 Calling back missed calls Calls received while you are absent are indicated by a message gt Page 30 on the idle display Moreover the message key and or the call display illuminate depending on the setting made by administrator They only extinguish again when all new list entries have been queried Missed calls are logged in the missed calls list This list provides information on the missed call and lets you call back the number directly Missed calls are not saved and displayed if the call journal is disabled Page 166 Only the calls missed on your primary line are logged on multi line tele a phones Page 14 Press the key until the application s Missed tab appears Select and confirm the appropriate list entry The phone number is dialled I For a detailed description of the call lists refer to 2 Page 43 Call forwarding TT Call forwarding Depending on the settings made by administrator standard call forwarding may be configured for the phone or alternatively a call forwarding by type option that is supported by OpenScape Voice Page 83 Standard call forwarding You can forward calls for your phone to another phone You can also change activate and deactivate call forwarding during a call The func
45. and restart it If a call has already been recorded new incoming and outgoing calls will also be recorded If you pause the recorder dur ing a call special calls such as consultation calls call pickups and second calls will not be recorded as long as the recorder is paused If the telephone reverts to idle status the AutoStart process is set up again for the next call Call recording 257 Explanations of recording Recordable calls A recordable call is any call that has a call connection status on the telephone This can be any incoming or outgoing call It is immaterial here whether a call is set up directly via the telephone or via an application Outgoing Incoming Consultation Pickup Reconnect Second call Connected call Conference Automatic call acceptance Secured or unsecured line Non recordable calls Outgoing calls that have not yet reached full connection status such as a ring ing call Calls on hold Enhanced functions 1 A conference can be set up or cleared down during recording 2 A consultation can be performed during recording 3 Call transfer is also available during recording 4 A second call can be accepted during recording The following features are not supported 1 Playing back recordings over the telephone 2 Deleting recordings over the telephone 3 Functions for editing recordings over the telephone Recording tips You will receive the following advisories wh
46. as a multi line phone please contact your administrator The following is a description of the telephony scenarios for multi line phones To facilitate comprehension you should familiarise yourself with the enhanced telephony application and how to use the line keys beforehand Furthermore you can specify individual settings for your multi line telephone Refer to the fol lowing sections for a detailed description of the individual components Introduction to multi line phones gt Page 14 Lines and line keys gt Page 24 Multi line telephony interface gt Page 38 Individual settings Page 148 Incoming calls Depending on your individual settings you will be notified of incoming calls Accepting calls for the primary line In this case the telephone behaves in the same way as a single line telephone See gt Page 51 and gt Page 99 Answering a call via a Bluetooth headset Press the flashing key for the main line Press the answer key on the headset to answer the call Accepting calls for secondary lines Prerequisite The secondary line is configured on your multi line telephone Using the handset Lift the handset Conduct call Impe The line that rings is automatically selected If calls are ringing on more than one line you will be connected to the line that has been ringing the longest 126 Making calls with multiple lines or Accept eo or LD or LE c or Line 2
47. call list for a consultation call se lect Hold instead of Consult and or Add to conference in the context menu or press the Hold key and then open one of the phonebooks or a required call list 2 Page 155 Alternatively you can also open one of the phonebooks or a call list without using the Hold functions the conference is automatically placed on Hold Adding a party Prerequisite You are conducting a consultation call and the conference is on hold Select and confirm the option shown in the consultation call s context menu The party is added to the conference Only the conference and all current partici pants are now displayed You can also use an already configured Conference key instead of the IE ien Conference option in the context menu Putting the conference on hold Select and confirm the option shown in the Conference context menu The conference is placed on hold and you can consult with someone in your office for instance 124 Enhanced phone functions Leaving a conference Exit Conf Select and confirm the option shown in the Conference context menu You are disconnected from the conference call and can dial another number for in stance The other call partners remain connected Making calls with multiple lines 125 Making calls with multiple lines You can use your OpenStage 60 80 as a multi line phone If you have any ques tions regarding how to configure your OpenStage phone
48. can be found in the corresponding user guide You can also configure this setting via the WBM interface gt Page 265 Prerequisite The option was programmed by your administrator amp Press the key shown until the Settings tab is active User Confirm the option shown if nec P Enter and confirm the user password Configuration Select and confirm the option shown Incoming calls Select and confirm the option shown CTI calls Select and confirm the option shown AutoAnswer Select and confirm the option shown Yes Select and confirm the option shown AutoAnswer beep Select and confirm the option shown Yes Select and confirm the option shown Save amp Exit Select and confirm the option shown Enhanced phone functions 115 User if nec P Configuration Incoming calls CTI calls AutoReconnect beep Yes Save amp Exit Beep on auto reconnect You can reconnect a held call both via the CTI application and via the phone A beep sounds when you toggle between an active call and a held call when the function is active You can also configure this setting via the WBM interface gt Page 265 Prerequisite The option was programmed by your administrator Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option
49. displays the hold status on all multi line phones to which the line is connected On phones connected to the line a user can press the relevant line key and accept the held call During a consultation call or after accepting a waiting call the hold function can not be used Lines with hot or warm line function Your administrator can configure a hot or warm line for the primary and second ary line The function is activated when on the primary line you lift the handset on the phone and press the line or loudspeaker key the secondary line you press the line key A number specified by you is dialled with a hot line immediately and with a warm line after a specific time Examples The phone in the lift immediately dials the reception number The phone at a patient s bed dials the ward number e g after a minute if no other number is dialled 130 Making calls with multiple lines User if nec P Configuration Keyset Lines Line Hot warm dest r3 Save amp exit Entering a number for the hot and warm line function Specify which number should be dialled when the hot or warm line function is activated You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the optio
50. function on your phone which continuously transmits operating data to a server you will see the flashing icon in the upper display line Activating a diagnostic call In the event of connection problems with a specific destination the administrator may ask you to enter an activation code before the number of the subscriber which can be used to initiate tracing of the call data on the phone This activation code which must be provided to you by the admin istrator and which comprises a leading asterisk followed by three digits and the hash sign as the terminating character must be entered before the actual phone number At the end of the call the call related data is sent for further analysis to the DLS server which then passes it to the Open Scape Voice Trace Manager Basic functions 51 Basic functions Impe Please read the introductory chapters Getting to know your OpenStage phone gt Page 15 and Applications available on your OpenStage phone gt Page 36 carefully before performing any of the steps described here on your phone Secure voice transmission Prerequisite The secure voice communication option must be activated by your administrator If you call a party or receive a call from a party over a secure connection a pad lock icon appears on the other party s row on your graphic display You can opt to have voice connections that are no longer secure indicated by a brief alerting tone and a window
51. in the Settings menu Unconditional Any call External nternal Busy Any call External nternal Noreply Any call External nternal 1 Copy Select the forwarding type and confirm here for instance Unconditional Select the call type here for instance Any call Select and confirm the option shown in the context menu 88 Call forwarding O External gt Paste Mi External gt 3339 Busy O Internal gt Paste M Internal gt 3339 2 Paste to a call type of the same forwarding type Select the destination call type here for instance External Select and confirm the option shown in the context menu Both call types now have the same destination phone number The call type Ex ternal is activated automatically 3 Paste to a call type of a different forwarding type Select the forwarding type and confirm here for instance Busy Select the destination call type here for instance Internal Select and confirm the option shown in the context menu Both call types now have the same destination phone number The call type In ternal for Busy is activated automatically Press to open the call view Call forwarding 89 Edit call forwarding Unconditional O Internal gt 3336 M Internal gt 3336 B Edit call forwarding Unconditional L1 External gt 3339 Assigning
52. menu of either the active or held call Alternatively you can press an already configured Conference key Select and confirm the option shown in the connection s context menu You are connected to both parties at once The conference is displayed Conducting one to one calls Select the connection you want to clear down Select and confirm the option shown in the context menu You are now involved in a one to one call with the remaining call party D If you already are involved in a secure connection with a party when you initiate a consultation call the original party is placed on hold The new consultation connection can be either secure or nonsecure However the first connection remains secure even if all three parties are now joined to gether in a conference The entire conference is nonsecure if the connection to at least one of the parties is not secure see also gt Page 51 The relevant padlock icon appears on the Conference row Enhanced phone functions 121 Exit Conf or or End Conf User if nec n Configuration Connected calls Allow conferences Yes Save amp exit Ending a local conference Allowing call partners to continue a conference after you exit Prerequisite The function Allow joining in a local conference gt Page 122 was activated Select and confirm the option shown in the Conference context menu Replace the hand
53. network environment Access to the Administrator Pages is protected by the admin password For more information con tact your administrator or refer to the administration manual User pages The WBM interface homepage opens once you have entered and confirmed the phone s IP ad dress 1 Click a menu heading to display the individual menu entries Click the menu heading again to close the menu 2 Click a menu entry to open the corresponding form Make the desired changes 4 Click the corresponding button to save or discard your changes Co Button functions Login Log on to the phone after you have entered the user password Submit Apply changes Reset Reset original values Refresh Update values for example under Bluetooth Last connected device Logout Log off the phone 266 Web interface WBM User menu All settings that you can make via the WBM interface s user menu can also be made via the phone s user menu gt Page 47 User Pages User login User login fy gt Page 171 Date and time Local time t amp j gt Page 214 Local date day month year t amp j gt Page 214 Allow daylight saving t amp j gt Page 216 Difference minutes ty gt Page 216 Auto time change 9 gt Page 217 Audio Standard Ringer Ringer melody gt Page 221 Ringer tone sequence J gt Page 221 Ring file 29 gt Page 219 Room character Y gt Page 219 Open li
54. of the TouchSlider gt Page 19 by choosing one of the six settings available You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown Confirm the option shown Set the contrast freely adjustable Set the contrast in stages Confirm the option shown Select and confirm the option shown Individual phone configuration 209 User if nec P Phone TouchGuide Sensitivity Level pe 8 or La Save amp Exit Set the sensitivity of the TouchGuide Adjust the sensitivity of the TouchGuide gt Page 21 by choosing one of the four settings available You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The sensitivity bar is activated By sliding Pressing you can choose one of four levels for the sensitivity Confirm the option shown Select and confirm the option shown 210 Individual phone configuration User Phone Display Key mod contrast or L
55. phone rings with the defined ringtone for calls with a lower Impact Level The caller is shown a special icon and the advisory Lower IL Lift the handset You can also answer the call if appropriate using the loudspeaker key or via the headset Answering forwarded calls The phone rings with the defined ringtone for calls with a lower IL The caller is shown a special icon and the advisory Lower IL Lift the handset You can also answer the call if appropriate using the loudspeaker key or via the headset Answering a second call The phone rings with the defined ringtone for second calls with a lower IL The caller is shown the advisory Lower IL Lift the handset 204 Impact Levels You can also answer the call if appropriate using the loudspeaker key or via the headset Impact Levels 205 Y Dial or Repeat dialing S Hawking f bah Deflect Calls to a lower Impact Level If you are calling a partner with a lower IL this will be displayed when the con nection is established Offhook dialling Lift the handset Enter the station number In the pop up menu Confirm or wait until the dial delay expires see gt Page 118 In the pop up menu Confirm The connection is set up A special icon and the advisory Lower IL are shown on the display D s You can also set up the connection with on hook dialling via the loud speaker speakerphone mode or vi
56. pickup function The group call is now shown on the display with Pickup Caller for Party The pop up menu opens Picking up a group call immediately via the pop up menu Prerequisite Your administrator has set up the group call such that it will be shown immediately on the display and the pop up menu will open A group call is waiting and is shown on the display with Pickup Caller for Party Picking up a group call The pop up menu opens Confirm the option shown Lift the handset only if the appropriate function is set by your administrator Press the sensor key programmed with the Call pickup function if configured The speakerphone function is activated Ignoring a group call Select and confirm the option shown The phone stops signalling the group call Basic functions 61 Call Mailbox Y Listening to voicemail To use this function you need to have a voice mailbox set up on your communi cation platform for voicemails see gt Page 46 The message key and or the alert bar illuminate depending on the setting made by the administrator to indicate new messages They only extinguish again when all new messages have been picked up Picking up messages Press this key when the phone is in idle mode The menu for the mailbox opens If messages are waiting you will be shown a list with the new messages and the messages you have already listened to s
57. quality voice connection G 722 The call has been disconnected You have placed the call on hold e g consultation hold Your call partner has placed the call on hold Call recording has started The voice connection is secure The voice connection is not secure 288 Display icons MultiLine Call for the corresponding line Call for a line with suppressed ringtone gt Page 154 Hold reminder is activated gt Page 104 The line is currently not available The line is busy The line is free Phonebook entries Primary business number Secondary business number Mobile phone number Private phone number Not available Available Call forward to assistant if available Ring immediately call forwarding cleared Call forwarding to mobile phone Call forwarding to answering machine Call forwarding to a number
58. shown 80 Call forwarding Edit call forwarding O Unconditional 3338 Copy L1 No reply after 1 s gt Paste V No reply after 1 s 3338 Edit call forwarding O Unconditional gt 3339 3336 MI Unconditional gt 3336 Copy and insert destination phone numbers The current destination phone number for a call forwarding type is copied For example the current destination phone number for All calls should also become the current destination phone number for No reply Press the key shown The pop up menu opens Select and confirm the option shown Three types of call forwarding are offered in the settings menu Unconditional Busy No reply after 1 s 1 Copy Select forwarding type here for instance Unconditional Select and confirm forwarding type in context menu 2 Insert Select target forwarding type here for instance No reply after 1 s Select and confirm target forwarding type in context menu Both types of call forwarding now have the same destination phone number Assign a destination phone number for call forwarding Prerequisite At least one destination phone number has already been saved Press the key shown The pop up menu opens The message Set forward on to is displayed with the last forwarding destination used and you are offered the following options Accept Set a forwarding destination Edit call forwarding
59. shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown 116 Enhanced phone functions Niels Bohr Details Business 2 Isaac Newton Dial Making calls Dialling with the DDS key You can program frequently used phone numbers on programmable keys gt Page 92 If you press a direct destination selection key the associated con tact or phone number appears and dialling is initiated Prerequisite A direct destination key is programmed gt Page 92 Press the programmed DDS key Dialling is initiated Dialling from the local phonebook Press the key shown Select and confirm a contact The phone number is dialled Select and confirm the option shown in the context menu Select and confirm the preferred phone number The phone number is dialled For detailed information about the local phonebook see from gt Page 155 Dialling from the corporate directory Prerequisite You have found and selected an entry in the corporate directory gt Page 161 The required entry is selected Select and confirm the option shown in the context menu The connection is set up For detailed information about the LDAP database see from gt Page 161 Enhanced phone functions 117 4 Niels Bohr18 10 07 06am Options Groups QHom Vew Niels Bohr
60. speakerphone function vc A A A Headset A A A A USB master vc A A A Interface for key modules A A A A Bluetooth A vA A A 10 100 Mbps switch Page 17 A v 1000 Mbps switch Page 17 A A Web Based Management WBM c c c c D s To avoid damaging your OpenStage phone make sure you use the adapter cable C39195 ZT104 A5 when connecting a USB stick mp Do not connect a USB hub to the USB master as this can cause stability problems Getting to know your OpenStage phone 17 Using network ports more efficiently OpenStage 60 80 SIP has a built in 10 100 Mbps Ethernet switch OpenStage 60 G 80 G SIP has a 1000 Mbps Ethernet switch This means that you can also connect a PC with a Gigabit LAN con nection to the LAN directly via the phone The telephone PC connection option must first be acti vated on the telephone by administrator aw s Network OpenStage 60 80 SIP or OpenStage 60 G PC Switch 80 G SIP Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly OpenStage Key Module The OpenStage Key Module is a key module attached to the side of the phone that provides 12 additional illuminated programmed keys Like keys on the phone these keys can be programmed and used according to your needs 2 Page 23 You can attach up to two OpenStage Key Modules to your OpenStage 60 80 SIP pee The diagram show
61. tere ees 94 SONAL Call ET 193 Set headset port cececccccecceeceeeeeeeeeeeseeeseneaees 222 Setting The date ebd nere 214 Setting thlie tug oi i Eee te rre aed 214 I A 207 Shared lire i e EE erii rele is 24 Silent monitoring eeeeeeeeeenneeee 196 Single line telephone seeeeee 14 Speakerphone mode ssssssssusss 52 56 speakerphone distance cccceeeeeeeeeeeeeeeeenteees 4 STAYS ICONS AE 27 Symbols application tab osion anaia aana 33 miulti line ictor eterne P nnde ree a 38 Status Da iunii ro bacc dde putt dps 27 System conference eseeeeneeenns 123 T Telephone maintenance ssssssssss 270 Telephone models sess 18 Telephony interface miulti lirie 1 3 ir eene eere een te e ons 38 single line ssesm 37 Text input via the display keyboard 28 Theme aerarii anna aaran iaa eene nnne 207 TME inaua a aaa EH Ra 214 Time display format sseseeees 215 Toggle Connect eese 72 TouchGuide ssssssssssssseen 21 TouchSlider 2 1 iren ide iode ee esce esee ras 19 U Unlocking the phone ee 174 USB CIMEL etai morer dun 181 User interface nren onnea aa aaa 15 User SUpport eee n Ras x aaa 14 Using network ports more efficiently
62. the TouchGuide in idle state the following functions are available if acti vated E First entry selected when you call Repeat dialling up the menu if you have already Ringer off dialled a phone number and the call Do not disturb on H journal is activated gt Page 166 Mobile logon Selected entry Cancel call backs Only available when configured to Directed pickup y g support mobility 32 Getting to know your OpenStage phone Pop up window In certain situations a pop up window opens automatically in the lower third of the display Pop up menu You will be prompted to use a pop up menu to select situation dependant functions and to confirm them or to make entries You can use the TouchGuide to navigate within the pop up menu gt Page 21 Example The following pop up menu opens after you change a setting and press the key on your Touch Guide 20 Save changes Save Do not save Pop up message Pop up messages only indicate actions or states for which further action is not required Example The following pop up message appears briefly when you change a setting Q Changes saved successfully Getting to know your OpenStage phone 33 Application tab In many cases you can select further content within an application using tabs z Missed E Arrow icon Additional tabs Icon Active tab Additional tab Example Press the mode key to open the call lists gt Page 20 Press this ke
63. the popup closes itself after a specified period of time The preview function is switched off and has to be switched on again for a further operation Permanent preview Prerequisite Your administrator has activated the permanent preview function Press the Preview sensor key This way the preview for all lines with preview mode remains active until you press the Preview sensor key again Impe If the line preview has been deactivated a call is answered immediately on a line when the line key is pressed without first showing caller informa tion 154 Making calls with multiple lines Rollover for a line Your administrator can determine how rollover calls are to be signalled Only the relevant line key blinks fi EN You hear a special advisory tone and the corresponding line key flashes ia H The ringer melody set sounds briefly approx 3 seconds via the loudspeaker and the corresponding line key blinks d a mm You hear a short notification tone Ur a The ringer melody is not played in speakerphone mode Ie pls a The telephone rings using the configured call signal the corresponding line key blinks and a pop up menu containing the available information is displayed Phonebooks and call lists 155 Options New contact Last name r3 Save amp Exit a Niels Bohr Details Last name r3 Save amp Exit Niels Bohr Phonebooks and ca
64. 0 This function can optionally be activated and deactivated using a key if a key has been configured for it Line and direct station selection keys have been configured by administrator and Transfer on hangup and server features have been activated 136 Making calls with multiple lines Accepting a call Incoming calls for the executives should be forwarded immediately to the as signed secretary and answered there The line overview gt Page 139 shows whether the executive has activated call forwarding Accepting calls at the secretary phone An incoming call for Executive 1 rings at the assigned Secretary 1 The line key of the Secretary 1 phone flashes The Secretary 1 direct station selection key on the Executive 1 phone also flashes Press the line key to answer the call The station answers The line key flashes rapidly n The Secretary 1 direct station selection key on the Executive 1 phone illuminates Early call pickup by Executive 1 An incoming call for Executive 1 rings on Secretary 1 The Secretary 1 di rect station selection key on the Executive 1 phone flashes The Secretary 1 has not yet answered the call Before the call is forwarded to Secretary 2 Executive 1 picks up the call early Press the Secretary 1 direct station selection key on the Executive 1 key to answer the call D If for example a call for Executive 2 on Secretary 2 is not answered
65. 000 RR n 153 Rollover for a INE ereer srren e eR RR m hh ha 154 Phonebooks and call lists 2244254004 rerom 155 Personal phonebook e eer bre rede a e Pate ue Reb he Sse 155 Creating a new contact hes 155 Editirig a coritact ice i pude Rr eve reet bie pede Valen ege wie 155 Selecting a preferred phone number liliis 155 Deleting all phonebook entries llli eh 156 Managing contact groups lisse hr 157 Deleting a group ele tide rn RD qum TE ues Rr usu pda ve Fus ea eee 158 Saving a picture for a contact iilis rn 158 Quick search in the phonebook 000 cece ne 159 Changing the display format for contacts liliis 160 Contents 9 Corporate directory i zv ak Ru rus ae aan ee RU oe en Peed ee Ae eee Le ea eels 161 Searching fora contact 2 4 05 0 4624 6442 oe b ee ee be ee gp dp php d dv eed 161 Quick search ssi esses ee ee ihe ceeneebhes eed edges tee ee ghee eee Aegan 163 Copying entries to the local phonebook 0 ee 163 CalllistS arate mated ks eMe ome 4 aan oe ae SE Aly a aa Oot aan a ae 164 Viewing detallS eceeideeidecditatedibad deer ped dde p RC E edere 164 Deleting entries inea ena RUE ee RR RR RR geste gedaan ee de adie OR Rn 164 Copying entries from the call lists into the personal phonebook 165 Call logging ez be edd ad ee eat oa eie red dextre d E 166 Privacy security ous 23d dope Ged ehstee ded diets eae ol 168
66. 119 CTI calls Allow auto answer ty gt Page 114 Allow beep on auto answer 7 gt Page 114 Allow beep on auto reconnect 7 gt Page 115 Connected calls Allow call transfer t amp j gt Page 111 Allow call joining t amp j gt Page 73 Allow exit conference ty gt Page 122 Allow hold reminder gt Page 104 Hold reminder delay minutes tj gt Page 105 Hold and hang up t amp j gt Page 106 Allow music on hold 9 gt Page 107 Allow conferences 3 gt Page 121 Secure call alert 9 gt Page 225 Toggling associate t amp j gt Page 110 Lower IL alert gt Page 231 Context menu Auto show menu 7 gt Page 230 Auto hide time sec t amp j gt Page 230 Keyset Lines Ring delay seconds gt Page 149 Allow in overview 9 gt Page 148 Address Primary line Ring on offl Ringer melody amp j gt Page 151 Ringer tone sequence t gt Page 151 Ringtone tj gt Page 150 Selection order Hot warm line Hot warm line destinationt amp j gt Page 130 Overview Use FPK order t j gt Page 152 Add all lines t amp j gt Page 152 Reordering directions Move down Move to bottom Move to top Move up gt Page 152 BLF BusyLamp Field not for OpenScape Voice Bluetooth Bluetooth device address Phone name gt Page 234 Statusl Active amp J gt P
67. A OR A UR EX waa CEU dea 4 Product support on the Internet 000000 cee eee 4 General io ODE uo aca tucm edo pce deeem end b 13 About this manual 000 0c nr 13 Symbols used in the manual llli 13 Nile PCM 14 Intended use ccce ERRARE AER DER eee he ee DAS RA ee ea ARRA Mee 14 Telephone type oiera aaao aaa E rr n 14 Speakerphone quality and display legibility llle 14 Single line telephone multi line telephone 0 000 cee eee 14 Getting to know your OpenStage phone 15 The user interface of your OpenStage 0 ete eee 15 Ports on the underside of the phone liliis ees 16 Using network ports more efficiently llle 17 OpenStage Key Module ilsueesseelesesseeee hh hh 17 OpenStage Manager ssssseellelle een hh hh nnne 18 Features isean RR A dees NERA eL ERN RA CE YR Sd sa d 18 Keys and controls ois ona reed xu Rack eL a neko RE A ge wee E Paes and a 19 Function KEYS esser ereraa UE es bp dad eee RG oe de pd dg ebd 19 Audio controls o iaa rereana rennu ain oaa a aa a aa a a aa 19 Mode keyS avs RA ERA EAR eee ee a ee ee EE 20 TouchiGulde soedade He od PREY bE ae ae ERAS Ra RE Ea ed ae ee oe eee aoe 21 Programmable sensor keyS 00 tees 23 Trunk keys on multi line phones only 0 0 00 BI 24 Keypad enc dee saad a wale Pa oe nae A eee ye tee a hee eee iA 26 Graphic display 54 icc E ee Pee a da Re ated eae Ae RU ENDE
68. Dialling a phone number from a list Press the key until the application table for the relevant call list is active Select and confirm the entry you want The phone number associated with the list entry is dialled D If the party listed is already in the phonebook the appropriate phone num ber icon is displayed Page 155 If there are several numbers stored for the party in the phonebook these can also be selected in the context menu Calling a contact from a group Press the key shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the group you want Select and confirm the option shown in the context menu Select and confirm a group member The phone number is dialled Impe A phone number icon is displayed if the party is already stored as a contact in the phonebook Page 155 If there are several numbers stored for the party in the phonebook these can also be selected in the context menu 1 Please note the information in relation to call lists on gt Page 164 118 Enhanced phone functions User if nec P Configuration Outgoing calls Autodial delay Save amp Exit Using autodial delay A number is automatically dialled after a set delay starting from the entry of the number s last digit The autodial delay can be used when dialling in idle mode when deflecting an incoming call C
69. EEEE A e REAR rn 56 Switching from headset to speakerphone mode 000 00 e eee eee less 57 In standard mode isse ugue ER xe GUERRE AG aue AR ana 57 In US mode cres Ela bI REIR ERE Ee a Paes nee E EA 57 Oper liStemiInG s iux ERE eh ward ea vdd ERU RU E Ae ard KOREA Une Dead 57 Ending a call 225222 26e bpbnieRbe vr ebeeribidigbeecradbepE tene debba bere ees 58 Group Calls ese paa D ERR eke A GENERA ENUAR RRR UR RI RR RENE 59 Listening to voicemail sa serans nire rianta lh Rh hh he 61 Call control 2nd alert erre dae ac dae aac e ae XR MA Ru Y UA cea Rue Ru d 62 Two calls simultaneously 0 0 0 0 m men 62 While dialling 4 3 eG CUR EROR Ru ERGO REED emah Eueb E Pee anh aan 63 Making calls i 00 4 28uh se bae yee ee ei eee ee fared enh RXRRA CREAR ESAE 64 On hook dialling 3 2 Gh84 00 we eR e ee ed fas wee eae eae Pad Rx EG 64 On hook dialling i 2 2 5 1 ae doi ree RR dbada goad de ERU EY dee PE bee ES PL P 64 Immediate dialling llsseeeeeeee RR RII I i 66 Dialling using the hot or warm line function llli 67 Redial 4 see eesee akaeu rm E REEERE Ku Y seh eres tae ee dea YU ES 68 Activating deactivating the microphone asaan aaae 69 Consulting a second party 0 0 eee 70 Ending a consultation call 20 0 000 tenes 71 Canceling a consultation call 2 2 n 71 Switching to the held party alternating 2 0 0 0 eee tee ee 72 Putting on hold and retrieving su
70. LED display on DSS keys Explanation Off The line is in idle mode Flashes You can accept a call for the DSS station via the key The call is routed to your primary line when the call is ac cepted Illuminates The line is busy Provided that second call is ac tivated you can still reach the DSS station via the key It can accept your call as a second call Making calls with multiple lines 135 Making calls in an executive secretary team An executive secretary team is configured by the relevant administrator and may include up to four executive and up to two secretary telephones Sample scenarios This example assumes that two executive and two secretary phones are config ured Calls for the executives are forwarded immediately to the respective sec retary phone A secretary then connects the call with or without consultation to the responsible executive using the direct station selection key Secretary 1 Executive 1 Executive 2 Secretary 1 Call waiting Shift Secretary 2 Prerequisites The following call forwards are configured gt Page 77 For All calls from Executive 1 to Secretary 1 For All calls from Executive 2 to Secretary 2 Forward on Busy and forward on No reply from Secretary 1 to Secretary 2 Forward on Busy and forward on No reply from Secretary 2 to Secretary 1 Allow call waiting should be activated on the secretaries phones gt Page 11
71. Maes 191 Marking the last line in the hunt group chain liliis 192 Reachability cc e008 exa RES pEADH Ear tee read wee ade he des nU Rech RU Yen RN Re mt s 193 Serial call 2e gpmeLceneIREYXes ERE RPPRRReS LFBRPSEResdebespepQped op jw 193 Parallelcall sspe per qc HE ARE ER ena des aes 193 Parking a cal yerse visse dy See hed VERE REL ERE EP RV E eau eds 195 Park a call exu pa E rU AREE E ROA dee avn EAA ARN buetien 195 Unparkitig edie bre ddd bb gens d eder Garage wade edes dde de d dod eds 195 Silent Monitorihig 33 pasa rm x Rb a RR ae aged XEM RR a dE d uad 196 Active silent monitoring lisse RR s 196 Muted silent monitoring s sorores aaaea nna a EEA RR RR I a 197 One way Intercom and Two way Intercom function liliis 198 One way Intercom esee ers rp raae EAN e hh hn hx hn 199 Two way Intercom 224 22 aweera RYE X sete VAR eel aa bale eee Arr EAS 199 Announcing the local phone number 200 Dialling the last caller orere irera disas ether bone etavietasecidae eas hba bead 200 Retrieving and dialling the last answered caller 0 0 00 eee eee 200 Retrieving and dialling the phone number of the last caller dialled 200 Picking up out of hours cCallS 00 ille ETAK E 201 Table of codes for OpenScape Voice functions ccc eens 202 impact LOVES P aps 64 58 44 SOAR EEA EHD BO oS 203 Answering a call with a lower Impact Level 2 00 00 0 0c eee eee 203 A
72. Start application 39 Call recording 40 Built in fwd 41 Personal directory 42 Pause callbacks 43 Resume callbacks 44 Video on 45 Corporate directory Programmable sensor keys 93 OK or User if nec Phone Program keys Programming sensor keys Starting programming Directly via a sensor key Hold down the sensor key to which a function should be assigned until the pro gramming prompt is displayed Impe If the prompt is not displayed or a programmed function is not executed then you can only launch key programming via the user menu ask your administrator about the current setting Confirm to begin programming The sensor key illuminates continuously Via the user menu You can also program keys via the user menu Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown You are prompted to press the key you wish to program Press the sensor key you want to program with a function The sensor key illu minates continuously 94 Programmable sensor keys Normal Shifted Do not disturb Label Save amp Exit OK Normal Repertory dial Label zc Setting Save amp Exit Beginning programming Select and confirm the option shown to program the first level Select and confi
73. The caller hears a waiting melody Replace the handset Tell your coleague that a call for him is parked and give him the line number Unparking To unpark the call your colleague must proceed as follows Lift the handset Enter the unparking code see code table gt Page 202 He is prompted to enter a line number Enter the specified line number Your colleague is now connected with the waiting caller 196 OpenScape Voice functions Y Silent Monitoring If this function has been configured by administrator and enabled for the desti nation phone you can join an active call of an internal station and listen in un noticed muted or with the knowledge of the target station active Active silent monitoring Station A and B are on a call You want to listen to the call but so that Station B does not notice but so that you can still talk to Station A Your phone internal station A internal or external station B You can hear and talk to station A You can hear station B but cannot talk to him because he cannot hear you Station A and B can hear and speak to each other Lift the handset Enter the code for active silent monitoring and the destination number see code table gt Page 202 You are connected to the call and can listen If necessary notify station A End the silent monitoring unnoticed by replacing the handset OpenScape Voice functions 197 Y Y Muted
74. U 2 UK 3 US or ina LAN with PoE Power over Ethernet which complies with the IEEE 802 3af stan dard AN Never open the telephone or a key module Should you encounter any problems con tact the administrator AN Use only original accessories The use of other accessories may be hazardous and will render the warranty extended manufacturer s liability and the CE marking invalid Trademarks CE The device conforms to the EU directive 1999 5 EC as attested by the CE marking a All electrical and electronic products should be disposed of separately from the munic ipal waste stream via designated collection facilities appointed by the government or the local authorities Proper disposal and separate collection of your old appliance will help prevent potential damage to the environment and human health It is a prerequisite for reuse and recy cling of used electrical and electronic equipment For more detailed information about disposal of your old appliance please contact your city office waste disposal service the shop where you purchased the product or your sales representative The statements quoted above are only fully valid for equipment which is installed and sold in the countries of the European Union and is covered by the directive 2002 96 EC Countries outside the European Union may impose other regulations regarding the disposal of electrical and electronic equipment Important info
75. X Co PC RX r PC TX C LAN autonegotiatedYes LAN information10 Mbps full duplex PC autonegotiated Yes PC information Link down Diagnostic information Page 263 Reset OptionsCancel Cancel Reset all user data Page 243 Reset selected user data Page 98 Function key data No gt Page 98 Yes No Local user menu 281 Key functions Normal You can program the following functions on the Normal of the function keys Selected dialing Repeat dialing CF unconditional CF busy CF no reply CF unconditional any CF unconditional int CF unconditional ext CF busy any CF busy int CF busy ext CF no reply any CF no reply int CF no reply ext Ringer off Hold Alternate Blind transfer call Transfer call Deflecting Shift Conference Headset Do not disturb Group pickup Repertory dial Feature toggle Mobility Directed pickup Callback Cancel callbacks Consultation Call Waiting toggle Immediate ring PreView Start application Built in fwd Pause callbacks Resume callbacks 282 Local user menu Shifted You can program the following functions on the Shifted of the function keys Selected dialing Repeat dialing Alternate Blind transfer call Transfer call Deflecting Conference Repertory dial Directed pickup Callback Cancel callbacks Consultation Start application Pause callbacks Resume callbacks Index
76. a Save amp Exit Contrast for the OpenStage Key Module If you have connected an OpenStage Key Module you can adjust the key label contrast to suit your ambient lighting You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select the option shown Confirm the option shown Set the contrast freely adjustable Set the contrast in stages Confirm the option shown Select and confirm the option shown Individual phone configuration 211 User if nec P Phone gt Screensaver Enabled Yes Save amp Exit Screensaver Activate a screensaver for the telephone idle state Impe Your administrator can set a time of between two and eight hours defining how long the phone should be idle before display backlighting deactivates completely You can also configure this setting via the WBM interface gt Page 265 Activating the screensaver Prerequisite Your administrator have loaded pictures to the OpenStage Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown 1 Select and confirm the opt
77. a 25 134 selecting a preferred phone making and receiving calls UMD GD oninia 155 ON a single line ierit reati 128 voice recognition sesser 158 with multiple lines esesessseseesee 128 Picking up out of hours calls 201 Multi line telephone ssssssssseee 14 Picking up the held call ssessssssss 55 PICKUP group ediscere beet ee ed dee nd teta 59 Pope up mel 4 eni ah tnn case 30 32 37 N Primary M ETE E 24 PRIVACY eda eei ten odia ien eis 168 Normal dialing ee 66 Privateline e 24 Program Service menu see 47 Programmable sensor key cccccseeeeeeeeetieeeeeeeeee 92 O Programmable sensor keys sees 23 One way Intercom sssssseen 198 Open listening ssemm 57 OpenScape Voice sssssssssseeeeee 185 Q last caller redial function ssssssss 68 Quick search abbreviated dialing LDAP Mr 163 two key abbreviated dialing 190 accepting anonymous calls 189 call tracing ner 190 R creating a list for selective calls 188 Feature toggle key ssseeeeee 185 Reachability sse 193 TUNCUOMS ED 185 Redial 5 e adden deed eek za 68 hunt group ssssseee nme eene 191 Rediali
78. a a connected headset Forwarding a call with a lower IL If you are forwarding a partner with a lower IL to a partner with a higher IL this will be displayed when the connection is established Prerequisite The Deflect function is approved by the administrator A call with a lower IL rings Select and confirm the option shown Enter and confirm the phone number The connection is set up A special icon the forwarding icon and the advisory Lower IL are shown on the display 1 Please note the information in relation to the call journal on gt Page 68 206 Impact Levels Retrieve held call Conducting a call with a lower Impact Level If you have answered a call with a lower IL this will be documented on the dis play Conducting a call You are connected with the partner from a lower Impact Level IL zone The ad visory Lower IL is displayed in the second call line Placing a call on hold If the held call has the status of a lower IL the advisory Lower IL will also be displayed Conference You are connected with two or more partners in a conference call At least one of the partners belongs to the lower Impact Level IL zone The advisory Lower IL is displayed in the Conference line Reconnecting You have ended a consultation call for example by replacing the handset The held partner is awaiting retrieval If the held call has the status of a lower IL the advisory Lower IL will al
79. a destination phone number to a call type Prerequisite At least one destination phone number has already been saved Press the key shown Select and confirm within three seconds Select the forwarding type and confirm here for instance Unconditional Select the destination call type here for instance Internal Select and confirm a previously saved destination in the context menu The call type is activated and the new destination is displayed Press to open the call view Activating deactivating call forwarding Prerequisite One or more forwarding destinations are already configured for the relevant call type s Press the key shown The pop up menu opens The message Set forward on to is displayed with the last forwarding destination used and you are offered the following options Accept Set a forwarding destination Edit call forwarding Cancel Select and confirm within three seconds The list of forwarding types is displayed Unconditional Busy Noreply Select and confirm the option shown for instance Unconditional Choose one of the call types offered O Any call 3339 default setting is off O External 3335 Ll Internal 3336 and confirm your selection for instance External The call type is activated Press once more to deactivate this call type again You can also activate all three call types The call type Any call has priority in this case and all calls are forwarded to the de
80. act Level 0 0000 eee tte eee 231 Bl etootli csse tua peque WESG E Ga Rex ru WES M WR E YR Red ead 232 Activating and deactivating Bluetooth 0 ce ess 232 Open Bluetooth discoverability llli 233 Bluetooth name for your OpenStage lisse es 234 Configuring pairing settings lille III 235 Entering the pairing PIN 222 0220 eie RR 4 RARE Ru RA ehh 236 Managing Bluetooth devices 0 0 0 2 en 237 Blacklist for Bluetooth devices llli eh 241 Network information lssiseeeee hr 242 Resetting user data uz cues rt YE er Medd Py Last ee Paha RR E 243 Initiating the reset xi eru cds mE Rec kae ex RO rap ani x UR YR KR ne Fue eh Kp ee exe 243 BIUGTOOI i a asd dor deo She eed RR Rl oe AR be rb both iude dla 244 Discoverability oun se et pp xd d rude xx Ge Yu Yd xa ke aedes ee TS 244 Pallilig 1 22 ee Phe odes dot ded dore pute X dile be dee A eee AY eda ed 244 Transferring contacts 2 0 2 0 cb ee 9nd Rp nndis 245 Receiving a VCatd e pedal E Rae eee ey ua exe ERG RE NE ER Eois 245 sendid avead i lada mE Yeahs EGER ERES eed dae UR Ed 245 Using a Bluetooth headset illlsieseeeeeee n 247 Connecting the Bluetooth headset 1 0 0 ce eres 247 Testing a Bluetooth headset llsiellsueeeseeeeeee en 248 Using a Bluetooth Conference Phone 0 000 cee es 249 Connecting a Konftel 60W Bluetooth conference phone 0 0 249 T
81. age 232 1 Only if Server features was deactivated by your administrator 2 Information read only 3 Information read only 268 Web interface WBM Discoverable 3 gt Page 233 Pairing mode 7 gt Page 235 PIN for pairing amp Y gt Page 236 Last connected device Device address Device namel Device class Call logging General Enable call log t gt Page 166 Missed calls gt Page 166 Answered elsewhere Delete entry Video Call Video on t amp j gt Page 184 Phone Display settings Levels Slider brightness fj gt Page 208 Key module contr t amp j gt Page 210 TouchGuide j gt Page 209 Misc Display theme amp j gt Page 207 Screensaver Screensaver enabled gt Page 211 Inactivity delay gt Page 212 Screensaver transition delay J gt Page 213 Program keys Normal Edit amp gt Page 93 Shifted Edit amp gt Page 93 Key Module 1 if available such as Program keys Key Module 2 if available such as Program keys Key click Volumes Off Low Medium High Keys Keypad only All keys Locality Country gt Page 229 Language 9 gt Page 227 Date format fy gt Page 215 Time format t amp j gt Page 215 1 Operation of the missed calls logging function for Answered elsewhere is dependent on support
82. alled partner or the caller disabled the video function temporarily gt Page 181 or complete ly gt Page 184 a normal call connection is established or the call is switched to a normal call connection 36 Applications available on your OpenStage phone Applications available on your OpenStage phone The following descriptions provide an overview of the various applications available on your Open Stage phone Application navigation Activating an application You can switch to the relevant application using the mode keys gt Page 20 Scrolling through application tabs If an application has more than one tab you can select the tab you want by pressing the mode key repeatedly gt Page 33 Scrolling through lists You can use the TouchGuide to scroll through entries and confirm the functions you want gt Page 21 Opening context menus If the arrow gt appears beside an entry a context menu is available for this entry gt Page 31 Applications available on your OpenStage phone 37 Telephony interface Single line view Additional information is displayed in the telephony interface when your phone rings when you dial a number or during a call for instance The same information is available on multi line telephones for the selected line in the line M overview Press to open this interface Example Icon indicating call status 4F Bc David lA 7 05 Call duration 498963685619
83. an Swers Using line overview To view the status of the lines change from the My phone tab to the Overview tab on the phone screen 10 23 MON 26 01 09 Secretary 1 Overview My phoney 7 Line gZ line Bohr Niels Executive 1 DSS Executive2 Line busy Executive 2 amp DSS Secretary2 0123456632419 Secretary 2 DSS Executive 1 Line forwarded Further information on the line status can be found on Page 38 The executive secretary team can be expanded with line keys by the adminis trator These lines keys however have no influence on the behavior of the ex ecutive secretary configuration 140 Making calls with multiple lines Executive secretary with Executive Assistant Cockpit An Executive secretary team is configured by the administrator using the Ex ecutive Assistant Cockpit referred to in this manual as E A Cockpit A team can for example consist of four executive and two secretary phones Sample scenarios This example assumes that two executive and two secretary as well as two rep resentatives with variable numbers two mobile phones with fixed numbers and an answering machine are configured for E A Cockpit Secretary 2 Secretary 1 Executive 2 Deputy 1 Making calls with multiple lines 141 Prerequisites The E A Cockpit application is installed on the phone and the connection to a E A Cockpit server entered Allow call waiting should be activat
84. an also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active User Confirm the option shown if nec Hie Enter and confirm the user password Audio Select and confirm the option shown Special ringtones Select and confirm the option shown The setting is made in the same way for all four types The setting for Internal call is described below by way of example Internal call Select the option shown Available Yes Yes indicates that the special ringtone has been activated Ringtone type Select and confirm the option shown ABC mp3 Select the ringtone file or pattern you want in the context menu You will im mediately hear the associated ringer melody Confirm the selected ringtone file 1 The phone displays the current setting 224 Individual phone configuration Ringer melody M jJ Ringer tone sequence DENN Save amp Exit Settings for the Pattern ringtone type If you selected pattern as the ringtone type you can make further settings for the pattern melody and pattern sequence Select and confirm the option shown Select the required pattern melody in the context menu between 1 and 8 e g 4 You will immediately hear the corresponding Ringer melody Confirm the select ed Ringer melody Select and confirm the option shown Select the required Ringer tone sequence in the cont
85. assword 5 Save amp Exit Select and confirm the option shown Enter and confirm the new password once more Select and confirm the option shown Privacy security 173 User if nec P Security Change user password Current password New user password 5 Confirm New user password r3 Save amp Exit Deactivate user password You can deactivate the phone s password prompt if a password has already been configured Impe The deactivation of the password prompt does not affect the WBM interface gt Page 265 OpenStage Manager or CTI applications that use a password prompt As long as the user password is deactivated you do not have access to user settings via the WBM interface or the OpenStage Manager If you deactivate the user password you are not able to lock the phone gt Page 174 and the user menu is not password protected Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Enter the current password at least six characters text entry see gt Page 28 and confirm your entry Select and confirm the option shown Enter six zeros 000000 to deactivate the password Confirm entry at least 6 characters text entry see Page 28 Select and confirm the option sho
86. ate anonymous calling for the next call If your administrator suppressed caller ID transmission for your phone you can enable this setting for the next call as follows Lift the handset Enter the code see the table of codes Page 202 Wait until you hear the confirmation tone or announcement Dial the phone number of the party you want to contact When you end this call caller ID transmission is suppressed once again for the next call 188 OpenScape Voice functions or Y Y Creating a list for selective calls For call acceptance You can create a list of the phone numbers from which you are willing to accept calls also known as a selection list Your administrator knows how long this list may be in the OpenScape Voice used on site in your facility A connection is set up if a caller s phone number matches a number in the se lection list If there is a match the caller receives a message that the party refuses to accept any calls with this number the call is forwarded to an external phone number Contact your administrator for information on how your OpenScape Voice is configured on site Lift the handset Enter the code see the table of codes Page 202 Various announcements deliver the following information the name of the feature selective call acceptance the current status active or inactive the current scope of the selection list These announcements are followed by verba
87. by the SIP server Web interface WBM 269 Security Password Current Password New password amp j gt Page 171 Confirm password Diagnostic information t amp j gt Page 263 270 Fixing problems Fixing problems Caring for your telephone Never allow the telephone to come into contact with colouring oily or aggressive agents Always use a damp or antistatic cloth to clean the telephone Never use a dry cloth If the telephone is very dirty clean it with a diluted neutral cleaner containing surfactants such as a dish detergent Afterwards remove all traces of the cleaner with a damp cloth using water only Never use cleaning fluids containing alcohol or plastic damaging detergents to clean the tele phone The use of scouring agents is also forbidden Troubleshooting Pressed key does not respond If the telephone is locked repdial keys cannot be used This also applies when emergency num bers or predefined numbers from the dial planed are stored on them Check whether your telephone is locked Phone locked Enter Password appears on the screen If the phone is locked unlock it The phone does not ring on call Check whether the ringtone is deactivated see icon in the status bar on the display Page 27 If itis deactivated activate the ringtone You cannot dial a number Check whether your telephone is locked Phone locked Enter Password appears on the screen If the phone
88. ccessively or simultaneously 2000 000 72 Connecting parties 22 2s zig b ARRA Ry ba a bee hu 73 Callback ase n Rare id eee vd ee RE RE RUE RE UE wee de iS A HR RR eps 74 Requesting callback 2 0 6 c eee hh hh hs 74 Responding to a callback 1 2 0 eet eh 74 Permitting a callback seiersen neren a Ea RR ERR ERR RE 75 Calling back missed calls liiiliiellei eae 76 Contents 7 Call TOIWAIGING 2 24 428244046 RE eh xr Pei 0S ds ye denda 77 Standard call forwarding 0 ete nn 77 Using call forwarding oaaae auaa aaa 78 Activate or deactivate immediate forwarding illl lees 78 Saving destination phone numbers for call forwarding lille 79 Copy and insert destination phone numbers 0000 00 eee eee ese 80 Assign a destination phone number for call forwarding lille 80 Activate deactivate call forwarding lille 81 Defining the ring duration before call forwarding on no reply 22 2005 82 Call forwarding by calltype illie aa 83 Forwarding Menu 0 2 0 cc ee hans 83 Using call forwarding cs ce 0 ce tetas 84 Activating or deactivating immediate call forwarding 00 eee eee 84 Saving destination phone numbers for call forwarding 0 cece eee eee 85 Preconfiguring or changing destination phone numbers 2 00055 87 Copying and pasting destination phone numbers l
89. ck to the telephony interface by repeatedly pressing the amp key Getting to know your OpenStage phone 23 Programmable sensor keys Your OpenStage 80 SIP has nine OpenStage 60 SIP eight illuminated sensor keys You can as sign functions or numbers to them To open the programming menu press and hold down the relevant sensor key Page 93 To activate the programmed function briefly press the relevant key gt Page 97 Ip Increase the number of programmable sensor keys by connecting a key module Page 17 Daniel Bernoulli ee Niels Bohr em Depending on how they are programmed you can use the sensor keys as Function keys gt Page 92 Repdial keys gt Page 92 Direct station selection keys gt Page 132 Touch the key briefly to activate the programmed function or dial the stored number Page 97 If you hold the key pressed you are prompted as to whether to start programming this function key If the prompt is not displayed or a programmed function is not executed then you can only IU paye i launch key programming via the user menu ask your administrator about the current set ting A label indicating the key s function is displayed to the left of the key it cannot be changed You can change the labels for repdial keys according to your requirements The status of a function is shown by the LED on the corresponding sensor key IiE Line and DDS keys can only be programmed by admi
90. com Automatic answering is activated for the team member The team member s phone is idle The member numbers of the callers are known for the One way Intercom and Two way Intercom functions You can cancel One way Intercom or Two way Intercom by replacing the hand set or during a consultation resume the held call Two way Intercom connections can be established from the following states In idle status During manual call holding In a consultation gt Functions such as call forwarding or do not disturb are temporarily dis abled on the destination caller s phone by the One way Intercom and Two way Intercom functions OpenScape Voice functions 199 Y a Y T One way Intercom From your phone you can directly call any team member whose telephone has a loudspeaker One way Intercom with variable input of member number Lift the handset Enter the code for One way Intercom see code table gt Page 202 followed by the one or two digit member number of the respective team member As soon as the connection has been established you will hear a confirmation tone and can speak to the other party via the loudspeaker To end the call simply hang up One way Intercom to a saved member number Prerequisite The code for One way Intercom and the member number are programmed on a sensor key Press the programmed sensor key A connection to that member s loudspeaker will imme
91. consultation You can announce a call to a recipient before transferring it Prerequisite You are conducting a call The options Allow call transfer and Transfer on ring were selected Page 111 Select and confirm the option shown in the connections s context menu The call is placed on hold Enter the phone number of the party to whom you want to transfer the call You can also select and call a subscriber here from a call list or from one of the two phonebooks Page 155 Confirm the option shown If the party answers Announce the call you want to transfer Select and confirm the option shown in the connections s context menu If the party does not answer You do not have to wait for the second party to answer before you can transfer the call Select and confirm the option shown in the connections s context menu Replace the handset or if speakerphone mode is active press the lit key to transfer the call If the party does not answer you will be called back by the first party Allowing call transfer You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown 112 Enhanced phone functions Connected calls Allow call transfer Yes Save amp Exit Select and confirm the option shown Select and confirm the o
92. consulted clearing down your con nection to both parties in the process Prerequisite You are conducting a consultation call Page 70 and call joining must be allowed Page 73 Select and confirm the option shown in the active connection s context menu The other two parties are now connected to one another You can now hang up Connect by hanging up Replace the handset or if you are in speakerphone mode press the loudspeak er key The other two parties are now connected to one another Allowing call joining You can also configure this setting via the WBM interface Page 265 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown 74 Basic functions Call back Cancel call backs Accept Reject Callback You can request a callback if the station called is busy or if nobody answers You receive the callback as soon as the other party s line becomes free Ip This option is only available if both you and your administrator have acti vated the function gt Page 75 D a Only the callback requests for your primary line are logged on multi line telephones gt Page 14 Requesting callback Prerequisite The stat
93. cted Perform action You can now access a context menu Open the context menu In lists and menus One level back Press the 6o key Entry selected cancel action In input fields Delete character to the left of the cursor In lists and menus Scroll down Hold down Jump to the end of the list menu Press the key In lists and menus Scroll up Hold down Jump to the start of the list menu Press the key In lists and menus Scroll up or down Move your finger j around the inner In input fields wheel Select a character in the display keyboard gt Page 28 Set the sensitivity 2 Page 209 Entry selected Perform action Initiate call Press the key 22 Getting to know your OpenStage phone Browsing in the call list and phonebook tabs If you are in the phonebook you normally navigate between the Personal and Corporate tabs using the key or if you are in the call lists you navigate between the Missed Received Di alled and Forwarded tabs using the key Alternatively you can use the TouchGuide to navigate between the tabs Firstly use the 9 key to enter the tab row and move left or right using the and 94 keys Once you have reached the required tab click the Q or to change to the associated selection list If you are in one of the phonebook or caller lists or in one of the settings menu you are go ba
94. d call Alternate between a new call party and a conference on the secondary line Include a call party from a consultation or a second call in the conference 132 Making calls with multiple lines or DSS call 1 Direct station selection keys Apart from line keys administrator can also configure direct station selection DSS keys You can use a DSS key to call an internal station directly pick up calls for this station or forward calls directly to it Calling a station directly You cannot use DSS if the user is on another call flashing LED Calling from the idle menu Press the relevant DSS key Press the key shown until the application s Overview tab is active Select and confirm the DSS line The key lights up and the connection is estab lished via the primary line D administrator can configure the DSS key so that the connection is also es tablished when the DSS station has activated do not disturb or call for warding Consultation with the DSS station Prerequisite You are conducting a call and administrator have configured the DSS key for consultation Press the relevant DSS key for the consultation The key lights up and a connec tion is established If the called party answers you can toggle transfer the first call or initiate a conference pe If administrator has configured transfer instead of consultation you can only transfer the current call to the DSS station Making call
95. d confirm the option shown Creating a new backup Select and confirm the option shown Select and confirm the option shown in the context menu Replacing an existing backup Select and confirm the backup available Select and confirm the option shown in the context menu Select and confirm the option shown Enter and confirm the backup password Select and confirm the option shown Re enter and confirm the password Naming a new backup Select and confirm the option shown Enter and confirm a name for the backup Select and confirm the option shown The user data is saved The message Backup created successfully is displayed Backup restore 253 User if nec P Phone Backup Restore 17 08 07 14 42 August 3770 Restore Backup password Phone book Restore Restore selected Restoring user data Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the backup you want Select and confirm the option shown Select and confirm the option shown Enter and confirm the backup password You can set Ignore or Restore in the context menu for the following options The default setting is Ignore Phone book Call logs Menu data Screensaver images All clip images All ringer t
96. d for Mobility Press the Mobility program key Logon via the context menu Select and confirm the option shown in the idle display context menu gt Page 31 Is displayed You briefly have the option to cancel the logoff otherwise the logoff process is launched In the graphic display the following messages appear Logging off mobile user Uploading user profile Registering Downloading user data After you have logged off the mobility icon 2 is hidden Mobility function 179 or Mobile logon Mobility ID Hi Enter password zi Logging on at different telephones An attempted login is rejected if the user is already logged on to another phone and Logon with forced logoff is disabled for the mobility user Logging on with forced logoff at a remote phone If the user is already logged on at another phone and the remote phone is busy the logon is rejected If however your administrator enabled Forced logoff during call without setting a time the system does not consider whether or not the remote phone is busy Logon via a key If a program key is configured for Mobility Press the Mobility program key Logon via the context menu Select and confirm the option shown in the idle display context menu 2 Page 31 You are prompted to enter your mobility ID Enter and confirm mobility ID usually a phone number You are prompted to enter the password Enter and confirm
97. d over the WBM interface are in dicated by an icon and page reference J isa reference to an operation or setting performed directly on the phone is a reference to an operation or setting performed via the WBM interface 14 General information Service Our service department can only help you if you experience problems or defects with the Ld phone Should you have any questions regarding operation your specialist retailer or network ad ministrator will gladly help you For queries regarding connection of the telephone please contact your network provider If you experience problems or defects with the phone please dial the service number for your country Intended use The OpenStage phone is a desktop unit designed for voice transmission and for connection to the LAN It can also be used as a workstation device Any other use is regarded as unauthorised Telephone type The identification details exact product designation and serial number of your telephone can be found on the nameplate on the underside of the base unit Specific details concerning your com munications platform can be obtained from your service technician Please have this information ready when you contact our service department regarding faults or problems with the product Speakerphone quality and display legibility To ensure good speakerphone quality the area in front of the telephone front right should be kept clear The optimum ha
98. dditional options for processing the LEE phonebook in the context menu iy Bernoulli Daniel 2 Bohr Niels g Chadwick James 4s Curie Marie Contacts E Einstein Albert 4 Faraday Michael a Watt James ER Further entries are available Phonebook icons Explanation Primary business number Secondary business number Mobile phone number Private phone number Search contacts When in the phonebook or directory list view press the keypad key that corresponds to the first letter of your search term A field opens for you to enter the search term A ABC2 Enter your search term using the keypad Page 26 The cursor jumps to the first entry in the list that matches the character you entered in the search field Applications available on your OpenStage phone 41 Personal phonebook The Personal tab contains your local phonebook You can store up to 1000 personal contacts in this phonebook The entries are sorted in alphabetical order in the phonebook list and displayed with the icon for the specified default phone number There are two ways of creating new contacts Via the phonebook list context menu gt Page 155 Accept entry from LDAP search gt Page 161 Contact details The type of data displayed for a call in the telephony interface gt Page 37 is dependent on the in formation you have stored for the contact in your local phonebook A contact consists of the
99. diately be established You can speak to the destination caller via your speakerphone Two way Intercom From your phone you can directly call any team member whose telephone has a speakerphone function The loudspeaker and microphone of the destination phone are switched on automatically Two way Intercom with variable input of member number Press the key to use your speakerphone function Enter the code for Two way Intercom see code table gt Page 202 followed by the one or two digit member number of the respective team member As soon as the connection has been established you will hear a confirmation tone and can reach the destination caller via this caller s speakerphone function Two way Intercom to a saved member number Prerequisite The code for Two way Intercom and the member number are pro grammed on a sensor key Press the programmed sensor key A connection to the team member is estab lished immediately and your speakerphone function will be switched on As soon as the connection has been established you will hear a confirmation tone and can reach the destination caller via this caller s speakerphone function 200 OpenScape Voice functions s Y E s Y E uy E Announcing the local phone number You can use this function in order for example to identify the phone number of a phone in a conference room if it is not indicated on the display Lift the handset Enter the code for Announcin
100. dspeaker Handset and loudspeaker Headset Ringtone Beep Loudspeaker Headset Headset Beep Beep Open listening Headset and loudspeaker Headset and loudspeaker Speakerphone Beep Beep mode Loudspeaker Loudspeaker Ringetone off Silent Nothing Nothing in Handset Nothing Beep Connection Handset Handset Beep Beep Open listening Handset and loudspeaker Handset and loudspeaker Headset Nothing Beep Headset Headset Beep Beep open listening Headset and loudspeaker Headset and loudspeaker Speakerphone Beep Beep mode Loudspeaker Loudspeaker The volume settings can be found from gt Page 218 Further administrator settings for group calls The group call can be picked up both by lifting the handset and via the Pickup call menu option The group call be picked up via the Pickup call menu option but not by just lifting the handset A key is programmed for call pickup Open a pop up menu with the Call pickup key when a group call is waiting 60 Basic functions Pickup call or gt Pal or C Ignore Picking up a group call with the call pickup key Prerequisite The Call pickup key is configured Your administrator has set up the group call such that it is only displayed through flashing of the Call pickup key The phone can also ring when idle A group call is waiting The Call pickup key flashes The group call is not shown on the display Press the sensor key with the Call
101. e Prerequisite The Bluetooth function on your OpenStage is activated gt Page 232 The Konftel 60W conference phone is ready for use but turned off see user guide Konftel 60W Press the key shown until the application s Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth pairing manager dialog is selected Select the option shown Finding and pairing the Bluetooth conference phone Konftel 60W Hold down the trim key on the Konftel 60W for two seconds until the blue dis play lights flash Warning the device must be switched off first Select and confirm the option shown in the context menu The system searches for devices Select and confirm the Bluetooth device Konftel 60W found Enter and confirm the PIN 0000 for Konftel 60W The message Pairing in progress is displayed Following successful pairing the device is added to the list of paired devices You hear a short confirmation tone from the Konftel 60W before the device switches itself off again Connecting Konftel 60W with OpenStage The Konftel 60W must now be connected to the OpenStage 60 80 Select the Konftel 60W on the list Select and confirm the option shown in the context menu 250 Bluetooth Konftel 60W Connect q Accept o e q
102. e 59 and or a hunt group Your administrator can incorporate multiple telephones in a hunt group If your telephone is assigned to a hunt group OpenScape Voice forwards calls for the members of your group in accordance with specific rules defined by your admin istrator Hunt groups are a simple solution for distributing calls to a group of tele phones If you want another member of the group to pick up an incoming call you can set your telephone to signal the busy status for your line to the other members of the hunt group Hunt group calls will then no longer be forwarded to your tele phone This feature is configured using the feature toggle key gt Page 185 Making a line busy This prevents this line being used for calls in a hunt group Activating Lift the handset Enter the code see the table of codes gt Page 202 Wait until you hear the confirmation tone Deactivating Make the line free once more for the hunt group Lift the handset Enter the code see the table of codes gt Page 202 Wait until you hear the confirmation tone 192 OpenScape Voice functions un Y m er s Y A Marking the last line in the hunt group chain Sets the stop hunt line in the hunt group chain The system will stop looking for a free line in the hunt group chain after it reaches this line Activating Lift the handset Enter the code see the table of codes gt Page 202 Wait until you hear the confirma
103. e 85 Edit favorites 2 Page 79 Copy and insert destination phone numbers gt Page 80 Assign a destination phone number for call forwarding gt Page 80 Activate deactivate call forwarding gt Page 81 Defining the ring duration before call forwarding on no reply gt Page 82 Activate or deactivate immediate forwarding Press the key shown Deactivating call forwarding If call forwarding was activated for Unconditional it will now be automatically de activated Activate forwarding to last destination The pop up menu opens The message Set forward on to is displayed with the number of the last forwarding destina tion and you have the following options Accept Set a forwarding destination Edit call forwarding Cancel Use last forwarding destination Select and confirm the option to use the last saved destination for Unconditional again Call forwarding to this destination is immediately activated for Unconditi onal and the key illuminates Activate with variable destination phone numbers If you want to use a new forwarding destination Select and confirm the option shown Enter and confirm the new destination phone number Confirm the last destination phone number saved it will be displayed Call forwarding to this destination is immediately activated for Unconditional and the key illuminates Call forwarding 79 Edit call forwarding L1 Unconditional gt Enter des
104. e exclusively for the primary line Call lists gt Page 43 Voicemail gt Page 46 Call forwarding gt Page 77 Do not disturb gt Page 169 Tl Depending on your individual settings you will be notified of incoming calls gt Page 154 Making and receiving calls with multiple lines Accepting a waiting call D a Depending on the settings for Rollover you will be notified of incoming calls gt Page 154 Prerequisite You are conducting a call At the same time a call is incoming on another line Call on line 1 Press the line key for line 2 The call on line 1 is placed on hold Impe All multi line users that share the line on which the call is being held gt Page 24 can now pick up the held call To prevent other users from answering the held call you must place the call on Consultation hold gt Page 70 Depending on the setting made by your administrator you may have to press the trunk key twice to accept the call on the other line The first call is either placed on hold or released depending on the setting Conduct call on line 2 End call on line 2 Press line key for line 1 Retrieve call on line 1 Making calls with multiple lines 129 i PA i M Putting a line on hold On a multi line telephone you can use the line keys to place calls on hold Prerequisite You are conducting a call Press the call line sensor key The LED line key flashes The LED line
105. e line for the second call Select and confirm the option shown in the context menu for this connection You are switched to the main call You hear a beep and the recording symbol o o is shown in the line for the main call this call is now being recorded You can pause and restart the recording at any time in manual and auto start modes Your call is paused and reconnected during the recording Prerequisite You are conducting a call that is being recorded Your call partner has placed the call on hold You hear the music on hold The recording is paused and the recording symbol Q o has disappeared from the dis play Your call partner resumes the call You hear a beep and the recording symbol Qo is shown on the display Setting up a conference during recording Prerequisite You are conducting a consultation call gt Page 70 or you have ac cepted a second call Page 108 and the System conference feature was configured by the administrator Recording has started The main call is placed on hold The recording button LED is lighting Select and confirm the option shown in the connection s context menu You are connected to both parties at once The conference is displayed with the current participants You hear a beep and the recording symbol is shown in the line for the con ference call Adding conference participants during the recording Prerequisite You have set up a conference The System conference featu
106. e option shown In the context menu select and confirm the option shown to activate the function or Select and confirm the option shown to deactivate the function again The func tion is always deactivated by default Select and confirm the option shown Enhanced phone functions 107 User if nec P Configuration Connected calls Music on hold Yes Save amp exit Music on hold Music on hold is played back when you are placed on hold by another party pro viding this option is active You can also configure this setting via the WBM interface gt Page 265 Press the key shown until Settings is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown 108 Enhanced phone functions Accept Disconnect amp return Call waiting Second call You can accept a second incoming call in the course of an ongoing call The call er hears the on hook signal while you hear a call waiting signal tone You can reject or accept the second call Before you accept the second call you can end the first call or place it on hold for subsequent retrieval You can block the second call or the signal tone gt Page 110 Accepting a second call Prerequisite
107. e out of hours call function before leaving the office so that colleagues who have not yet left can pick up calls for you Lift the handset Enter the code see code table gt Page 202 for the out of hours call pickup in order to pick up the ringing call i You can also configure a key for picking up out of hours calls 202 OpenScape Voice functions Table of codes for OpenScape Voice functions Ask your administrator to enter the latest codes in the following table Print this page as an overview Function Code Description Making anonymous calls off gt Page 186 Making anonymous calls on gt Page 186 e anonymous calls temporarily gt Page 187 oe anonymous calls temporarily gt Page 187 List for selective call acceptance gt Page 188 List for selective call rejection gt Page 188 Rejecting anonymous calls gt Page 189 Accepting anonymous calls gt Page 189 Using abbreviated dialling gt Page 190 Call tracing gt Page 190 Making a line busy on gt Page 191 Making a line busy off gt Page 191 End of hunt group chain on gt Page 192 End of hunt group chain off gt Page 192 Edit mode for serial call gt Page 193 Edit mode for parallel call gt Page 193 Activating a parallel call gt Page 194 Deactivating a parallel call gt Page 194 Parking a call gt Page 195 Unparking a call gt Page 195 Active silent monitoring
108. e phone in the lift immediately dials the reception number The phone at a patient s bed dials the ward number e g after a minute if no other number is dialled 68 Basic functions 4 Niels Bohr 18 10 07 06am q Redial 1 Redial 1 Redial D a You must have activated the call journal in order to use the call list This also applies for redialling the last number dialled Page 166 If the call journal is not activated the message Call Log is disabled is shown on the display when you press the 9 key If you try to perform a last number redial using a programmed function key the message Key function unavailable is shown on the display in this case If you still want to access the function for redialling the last number dialled despite having disabled the call journal you can alternatively use the OpenScape Voice last caller redial function assuming this function has been activated by the administrator gt Page 200 Redialling from the call list Ip Only calls to the primary line are received on multi line phones gt Page 14 Press the key repeatedly until the application s Dialled tab appears Select and confirm the entry you want The phone number associated with the list entry is dialled Redialling from the pop up menu Lift the handset Press the key shown Select and confirm the option shown The last phone number entered is dialled Redialling from the idle menu
109. e rings Select and confirm to cancel call forwarding Forward to assistant The To assistant option offers further setting options If you want to apply the current setting you only confirm this option For additional options Open the context menu Select and confirm the option shown You see the Preferences of selection menu with the following options Soft if At Desk otherwise Immediate Ring The view in the E A Cockpit over view menu is then To Assistant Soft Regular if At Desk otherwise To Voicemail The view in the E A Cockpit over view menu is then To Assistant Regular Regular mobile if At Desk otherwise To executive Mobile The view in the E A Cockpit overview menu is then To Assistant Regular mobile Regular to number if At Desk otherwise to a number The view in the E A Cockpit overview menu is then To Assistant Regular to number Strict To Assistant in any case Desk Box or Mobile The view in the E A Cockpit overview menu is then To Assistant Strict D If each other the other respective secretaries has the At Desk status gt Page 145 calls are forwarded here 144 Making calls with multiple lines 8 To Mobile gt amp To31201 gt Forwarding calls to a mobile phone Calls can for example be forwarded to the mobile phone from Executive 1 Select and confirm the option shown Calls are forwarded to a predefined mobile phone number F
110. e this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown All lines that are displayed in the overview gt Page 148 are listed Select and confirm the required line e g primary line Select one of the following options from the context menu to move an individual line Move up Move down Move to top Move to bottom Select and confirm the option shown to arrange the lines in the same sequence as the line keys Select and confirm the option shown to display all line keys in the overview a The setting made for Allow in overview Page 148 is ignored here Select and confirm the option shown Making calls with multiple lines 153 PA i M Line preview Prerequisite You are already on a call on one line and a further call rings on a secondary line You have programmed a sensor key with the Preview function gt Page 92 Preview for a call Prerequisite Your administrator has deactivated the permanent preview func tion Press the Preview sensor key The key illuminates The preview function is temporarily activated Press the flashing line key A popup window opens and you receive information about the caller Press the line key again to accept the call or wait until
111. eactivate the feature only if numbers are already entered in the list Call up the numbers currently entered in the list Add or delete numbers Repeat the options in edit mode If the parallel call list is still empty you are prompted to enter numbers in the list As soon as you have entered a valid number the parallel call can be activated If the parallel call is activated incoming calls are routed to your phone and all other destination phones in the parallel call list The connection is established with the first phone that accepts the call If the call is not answered by any phone it is forwarded to the configured for warding destination on no reply or to a rejection annountment Activating deactivating parallel call via code You can activate deactivate the parallel call without having to change to edit mode Prerequisite You have already entered numbers in the parallel call list Lift the handset Enter the code to activate or deactivate the parallel call see code table gt Page 202 OpenScape Voice functions 195 Parking a Call If you have answered a call for a colleague and cannot forward it to him you can park the call Park a call You are conducting the call Let the other party know e g that you hare trying to connect him Enter the code for parking see code table gt Page 202 You hear a confirmation tone and the line number is announced The other party hears a waiting melody
112. eadset Prerequisite The administrator has additionally configured a key with the Au to Headset function AICS Zip tone gt Page 92 Press the Auto Headset sensor key to activate automatic call answering This key and the headset key illuminate You make a consultation call and the second party hangs up You are automat ically reconnected with the waiting first party The prompt Retrieve held call does not appear Canceling a consultation call If the called party does not answer In the pop up menu Select and confirm the option shown The call with the first party is resumed If the called party does answer Select and confirm the option shown in the context menu for the connection to the second station The call with the first party is resumed 72 Basic functions Alternate Disconnect Disconnect amp return la le Switching to the held party alternating Prerequisite You are conducting a consultation call gt Page 70 or have accept ed a second call gt Page 108 Select and confirm the option shown in the connection s context menu It does not matter which context menu is open when alternating The Al gt Norme ternate function appears in both menus active and passive connection You can switch back and forth between two subscribers by repeatedly se lecting and confirming Alternate Ending an alternate operation Disconnecting the held call Select a
113. ed is displayed If you open the phonebook you will be prompted to update the directory For this type of en tries a group Copied contacts is created so that you can find them more easily 166 Phonebooks and call lists User if nec P Configuration Call logging General No or Yes Save amp exit Call logging Activating deactivating the call journal The function can be disabled in order to prevent unauthorised third parties gain ing information on the other party involved in the call from the call lists No further calls or conversations are then logged The function is always activated by de fault D When you deactivate the call journal please note that the customary last number redial function will also be affected by this You can then no longer redial the last number dialled gt Page 68 You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown In the context menu select and confirm to deactivate the call journal The mes sage Call Log is disabled is displayed In the context menu select and confirm to reactivate the call journal Select and confirm the option shown Impe If the function is deac
114. ed on the secretaries phones gt Page 110 Line and DSS keys have been set up and configured by admin istrator and Transfer on hangup uaCSTA and server features are activated Function overview The following tasks can be performed using the E A Cockpit application Call forwarding management on the executive phones Calls are forwarded to the secretary phone Call forwarding is deactivated Calls are forwarded to a mobile phone Calls are forwarded to a variable number Call forwarding for an executive phone can be configured directly on the exec utive phone or from the secretary phone Call forwarding can be attached to a condition Secretary status management Presence status Call forwarding destination configuration Representative activation and deactivation The presence and call forwarding status can be read on each secretary phone and on the respective associated executive phone The presence status and required call forwarding for the secretary can be set from both the secretary and associated executive phone DSS keys can be used Connecting calls with and without consultation Calling configured executive mobile numbers and connecting calls Answering and connecting calls Second call 142 Making calls with multiple lines Start Launching the E A Cockpit from the secretary For completeness sake it is assumed that no other telephone in the team has launched the application at this point
115. ee the recording symbol o o and hear a beep see also Page 257 You cannot pause the recording manually in this mode Manual call recording Activating or deactivating call recording when the telephone is in idle mode Prerequisite Manual mode is selected The recording button is configured and indicates the status Select the option shown in the telephone s context menu to enable the option or disable the option Press the recording button to enable the option the LED key lights up or press the key shown to disable the option the LED extinguishes The recording button also indicates the status change if you activated or deacti vated call recording via the context menu Call recording with AutoStart Standby mode is activated in principle in idle mode The recording button LED lights up You cannot switch off the recorder As soon as a call is set up call re cording starts automatically Lift the handset Press the key shown Call recording 259 j o j o E The station answers You hear a beep the recording symbol 0 0 is shown on the display and the recording button LED remains lighting The call is now being re corded see also Page 257 You can pause the recording at any time and continue it again If you end the call the AutoStart process is set up again for the next call Controlling call recording Starting call recording manually during a call Prerequisite Manual mode or AutoStart is s
116. elected You are conducting a call Recording has not started The recording button LED is not lighting You are conducting a call see also gt Page 257 Press the recording button to start the recording the LED key lights up You hear a beep and the recording symbol 9 is shown on the display The call is now being recorded see also gt Page 257 Pausing call recording manually during a call Prerequisite Manual mode or AutoStart is selected You are conducting a call Recording has started The recording button LED lights up You are conducting a call see also Page 257 Press the recording button to pause the recording the LED extinguishes and the recording symbol o o on the display disappears You can start the recording again at any time for example to continue recording the current call Ending call recording automatically Prerequisite You are conducting a call Recording has started The recording button LED lights up The recording is ended automatically as soon as the call is terminated or if the call status changes so that the call is no longer being recorded for example if a line is placed on manual hold and another line is seized Multiline The LED extinguishes and the recording symbol Q o on the display disappears 260 Call recording Accept Consultation during call recording Prerequisite You are conducting a call Recording has started The recording button LED is lighting
117. ensor keys 95 OK Normal Feature toggle Label r3 Setting r3 Save amp Exit OK Normal CF unconditional IE The repertory dial can be up to 40 characters long Feature toggle Only available for Hunt group functions gt Page 191 Hold down the sensor key to which a function should be assigned until the pro gramming prompt is displayed IiE If the prompt is not displayed or a programmed function is not executed then you can only launch key programming via the user menu ask your administrator about the current setting Confirm to begin programming The sensor key illuminates continuously Select and confirm the option shown Select and confirm the function in the context menu Select and confirm to change the key labeling Enter and confirm the label you want for example busy free Select and confirm this option to enter a code Enter the code see Code list table gt Page 202 and confirm Select and confirm the option shown Configuring a fixed forwarding key Hold down the sensor key to which a function should be assigned until the pro gramming prompt is displayed IiE If the prompt is not displayed or a programmed function is not executed then you can only launch key programming via the user menu ask your administrator about the current setting Confirm to begin programming The sensor key illuminates continuously Select and co
118. entered on the telephone by adminis trator Emergency call will be offered on the display once you have acti vated the phone lock You can also dial the emergency number via the keypad Unlocking the phone The following is displayed Phone locked There are two options available for unlocking the phone User unlock Admin unlock Select and confirm if you know the user password You are prompted to enter the user password Select and confirm if you only know the administrator password You are prompt ed to enter the administrator password Privacy security 175 User password or enter and confirm the administrator password The phone is unlocked if the password is correct tl If the telephone is locked an emergency number entered by administrator can be dialled using the keypad or the option Emergency call If the telephone is locked repdial keys cannot be used This also applies when emergency numbers or predefined numbers from the dial rep dial are stored on them 176 Mobility function Mobility function Prerequisite Your phone is configured to support mobility by administrator A DLS server is available in the LAN and its address is entered in the phone Mobility scenarios When you log on to your phone or any other mobility enabled phone the follow ing scenarios are possible Logging on and off at the same phone Log on as a mobility user gt Page 177 Log off as a mobility use
119. entry in the First name or Last name fields and at least one phone number gt Page 155 In addition you can store non telephony specific data e g address function etc for each entry You can store several phone numbers for each contact In this case however you should define a preferred number gt Page 155 Classify your contacts into groups gt Page 157 Store a picture of the contact gt Page 158 Managing contacts All saved contacts are listed in alphabetical order in the Personal tab You can use the Options context menu to create new contacts gt Page 155 define contact display format gt Page 160 Quick search in the phonebook Page 159 sort contacts into groups gt Page 157 delete the entire phonebook list gt Page 156 nE We recommend OpenStage Manager software for the professional management of your contact data and synchronizing your data with Outlook Notes For more information refer to the OpenStage Manager User Manual gt Page 18 Using contacts The following functions are available via the context menu of a selected contact Calling a contact gt Page 116 Editing a contact gt Page 155 Deleting a contact 42 Applications available on your OpenStage phone Corporate directory If you have access to a corporate directory LDAP directory you can search for contacts in it con sult administrator A user friendly advanced search function is available fo
120. eo function is activated The video function can be deactivated by pressing the key again 182 Video function Self view Y Dial or Repeat dialing S Hawking Self view Prerequisite The phone is in idle mode In order to test whether your USB camera is working properly activate the Self view function in the context menu see also gt Page 35 Select and confirm the option shown in the context menu You will see a video image of yourself and your surroundings on the display for approx 10 seconds Video link If the video function on your OpenStage 60 80 and the selected remote station likewise a OpenStage 60 80 is enabled you can see your call partner and your call partner can see you on the display when the connection has been set up see gt Page 34 Lift the handset Enter the station number In the pop up menu Confirm or wait until the dial delay expires see gt Page 118 In the pop up menu Confirm The video link is set up automatically As long as the context menu is open two smaller video preview images the Self view and the view of your call partner will be shown on the display If the context menu is hidden again after a defined time or using the left button of the TouchGuide the video image of your call partner appears in single screen mode 1 Please note the information in relation to the call journal on gt Page 68 Video function 183
121. erating instructions sseeee 3 hot warm line meets 129 Out of hours calls eee 201 List for phone numbers and contacts 155 Overview tab sss 136 139 152 Location of the telephone sssssssssess 4 Logging on and off as a mobility WSOP iiis r innata quse 177 179 P Padok COM s cire c e deiecta 51 M Parallelcall 2 a cde and 193 Parkilig 4o R 195 Making calls Phantom lire niii need dene ente e ege 24 mriu lticline E E rn tenere pedea ts 126 Phone Message ICONS 1nd c ea died 30 loei 174 MiICrOpRONE irpo etx A ELE YE ERRARE RA YRRR 69 Phone number directories ssssssss 155 Mini switch using sesiis naanin Naa 17 Phone settings 2 3 2 nie t wetted 207 Missed Calls osiin ERR D repe hs 76 POMC DOOK 3 p t ads 40 155 yedv 176 DAP aa 42 161 forced logolt amidan rds 180 local phonebook ire 41 logon logoff ree aite ehe 177 179 contact quick search seseeeeeeese 159 Mode Keys iiie peint redet er Perte n o ee Sksan diye 20 editing a contact sneer 155 Multi line group administration 157 accepting calls iaceret c ote Ran 125 NEW CONTACT aen ior p ape decr 155 busy OVetride insect eii teal fae bird veo 131 saving a picture seseeeeene 158 LED display eR aa
122. es are then deleted from the list Bluetooth 247 User if nec P Configuration Bluetooth Paired devices Options Add device Jabra BT500 Jabra BT500 Connect Using a Bluetooth headset You can connect a Bluetooth headset to your OpenStage 60 80 which is ap proved for use with the OpenStage 60 80 Ask your administrator about ap proved headset types Ip It is not recommended to activate the open listening feature gt Page 57 in connection with a Bluetooth headset because this can lead to reduced quality depending on headset an environment Connecting the Bluetooth headset Prerequisite The Bluetooth function on your OpenStage is activated gt Page 232 Press the key shown until the application s Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth pairing manager dialog is selected Select the option shown Finding and connecting the Bluetooth headset Now switch your Bluetooth headset to pairing mode see the user manual sup plied with the device Select and confirm the option shown in the context menu The system searches for devices Select and confirm the Bluetooth headset found Jabra BT500 for instance Enter and confirm the PIN generally 0000 or 1234 for Blueto
123. esting the Konftel 60W Bluetooth conference phone sslls seres 250 BackupiTes Df B cadum xa sidus 03 372 bee eee OR R R oa4 291 Savirig user data ucc E appa EE ap RE Rae Roan aux E RENDERE Edad 252 Restoring user data i i sls year VERRE v ER edhe hp ee aia ERGO EE EA es 253 Deleting a user backup on a storage mediuM 0 0 eese 254 Displaying and checking backups on USB media eee 255 12 Contents Call TOCOMOING suus du E ERA de abd ES RE CESS Ed 35d dps 256 Recording modes 2 t2e ia9 terdan aan esu dr ad bed rame audeas ird 256 Explanations of recording liiis 257 Recordable calls 020 02 2l td eoe esp eo eat pee xp HE Ded v AED RH e 257 Non recordable calls 0 000 lh ha 257 Enhanced functions 2 2 312mm RO ema e Red dete d quce dees 257 The following features are not supported lille 257 Recording UPS PD 257 MORIIMO 2 rm x oe Ensa ne tert n ee r Se ee eee Be 258 Recording calls e tirei rte pk aa bebo bee fo Ra e Gada Eu reg e 258 Automatic call recording lisse 258 Manual call recording cecs sriciererd skanis nerd eee 258 Call recording with AutoStart lille 258 Controlling call recording lisse RII 259 Consultation during call recording lille 260 Second call during call recording llle 260 Call recording while alternating llelee RII 261 Your call is paused and reconnected during the recording llle 261 Se
124. etting to indicate new missed calls Only the LED on the key The LED on the key and the alert bar Only the alert bar Or neither Additional notes on call lists Note the setting options for voicemail Page 46 and have the possible combinations explained to you by administrator if necessary Missed calls are not signalled if the call journal is disabled gt Page 166 If missed calls for this connection were answered by other subscribers these calls are not listed in the Missed list or are marked with a green checkmark in accordance with the setting in the call logging gt Page 166 Logging for call forwarding was also changed in the framework of the new call logging All types of forwarded calls are now only logged under Forwarded and no longer as before partly also as Missed This is regardless of how the new parameter for missed calls is defined 44 Applications available on your OpenStage phone Managing call lists Each call list may contain up to 30 entries Once this limit is reached the oldest entry in the log is deleted Multiple calls from the same number are only listed once The number of call attempts is logged in the Details context menu Example Received tab Received F a E Additional tabs Options E Time of call Bernoulli Daniel14 35 3400 1 Number of attempts Curie Marie 10 25 Selected new entry L 4400 1 with context menu Bohr Niels9 11
125. ext menu between 1 and 3 e g 2 You will immediately hear the set Ringer melody with the selected Ring er tone sequence Confirm the selected setting Select and confirm the option shown Activating deactivating the ringer You can see whether the function is activated or deactivated from the corre sponding icon in the status bar on the display gt Page 27 Hold down the key shown Adjusting the volume during a call You are conducting a call Set the volume using the TouchSlider Page 19 Individual phone configuration 225 User if nec P Configuration Connected calls Secure call alert Yes gt Save amp exit Nonsecure voice communication tone and message Use this option to activate an alert tone that you hear when a secure voice con nection with the party you are currently talking to ceases to be secure The mes sage Nonsecure connection also appears Prerequisite Secure connection setup is the preference set by your adminis trator You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown 226 Individual phone conf
126. ext menu select and confirm to activate automatic menu display Select and confirm the option shown Setting the display time Select and confirm the option shown In the context menu select and confirm a value from the following options 5 10 20 30 60 120 Unlimited display Select and confirm the option shown Individual phone configuration 231 User if nec P Configuration Connected calls Lower IL alert Yes Save amp exit Alarm on changing the Impact Level If a call switches from a higher to a lower impact level IL this will be indicated by the pop up text Lower IL change You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu The advisory function is activated Select and confirm the option shown 232 Individual phone configuration User if nec P Configuration Bluetooth Configuration Active Yes Save amp Exit Bluetooth Activating and deactivating Bluetooth pe Prerequisite The Bluetooth function was activated by the administrator for your phone You can also configure this setting via the WBM interface gt
127. fined destination phone number Call forwarding for the call types External and Internal can be activated at the same time INT EXT is then shown on the display for the forwarding type Un conditional The call forwarding settings can appear as follows 90 Call forwarding O Any call 3339 default setting is off External 3335 I Internal 3336 D All call types are deactivated automatically for the forwarding type Uncon ditional Previously activated call forwarding for all call types remains ac tivated with the forwarding types Busy and No reply until deactivated manually by you Activated call forwarding for Busy and No reply is indi cated in the list by the call forwarding icon Press to open the call view If you selected the forwarding type Unconditional and activated a call type here the call type is shown on the display with the call forwarding icon and the LE key illuminates Nothing is shown on the display for the forwarding types Busy and No reply Call forwarding 91 Call forwarding chain Sometimes calls to a station are forwarded to another station that also has call forwarding or DND activated This can create a call forwarding chain consisting of several telephones where the last member of the chain is your phone A popup window opens on your phone s display with the following information Who is calling Who forwarded first or last The reason for the forwarding is displayed by an ic
128. forwarding symbol and the key illuminates The Busy and No reply after 1 s types of call forwarding are not displayed 82 Call forwarding Edit call forwarding L1 No reply after 1 s 3335 Set delay P Defining the ring duration before call forwarding on no reply You can define how often the phone should ring before the No reply after 1 s call forwarding is activated n This setting is only available if the Server features function was deacti vated by the administrator You can also configure this setting via the WBM interface gt Page 265 Prerequisite The phone is idle Press the key shown The pop up menu opens Select and confirm the option shown Select forwarding type Select and confirm forwarding type No reply after 1 s in context menu Default is 16 seconds Enter the desired time in seconds and confirm your entry The set time is dis played with the option Press to open the call display Call forwarding 83 Call forwarding by call type If Server features has been enabled by administrator and the Ext int Forward ing function activated call forwarding by call type functionality will be available to you Forwarding in this case is dependent on the forwarding type and addi tionally on the call type The menu layout therefore deviates from that for stan dard forwarding gt Page 77 You can also change activate and deactivate call forwarding during a cal
129. g a call Select and confirm the option shown in the connections s context menu Press the Hold key The key flashes The Hold sensor key must be config ured gt Page 92 Ip If you do not retrieve the held call after a defined time interval a reminder beep sounds three times and a prompt to retrieve the call or disconnect appears on the display The settings for this can be found on Page 104 and Page 105 Retrieving a held call Select and confirm the option shown in the connections context menu Press the illuminated Hold key The Hold sensor key must be configured gt Page 92 Using line keys On multi line telephones you can use the line keys to place ongoing calls on hold Press the corresponding trunk key The line key LED starts flickering The call is now on hold Retrieving a held call Press the corresponding trunk key The line key LED lights up The call is re trieved pe The LED display Page 25 or status display on the Overview tab gt Page 38 indicates that the call is on hold to other multi line telephones where this line is also configured These phones can then pick up the call Held call wait status After placing a call on hold you can replace the handset and then decide wheth er to retrieve the call or disconnect Prerequisite You placed a call on hold and replaced the handset or pressed the loudspeaker key in speakerphone mode A recall follows immediately and a
130. g the local phone number see code table gt Page 202 The phone number is announced Then hang up Dialling the last caller You can retrieve and dial the phone number of the last answered or dialled caller The following two functions could be used alternatively if you have disabled the call journal gt Page 166 Retrieving and dialling the last answered caller The following phone numbers can be saved for retrieval The last answered call The last missed call The last picked up call group call Lift the handset Enter the code for dialling the last answered caller see code table gt Page 202 The phone number is dialled and the connection is established Retrieving and dialling the phone number of the last caller dialled Instead you can also use the normal redial functions of your phone as usual Lift the handset Enter the code for dialling the last caller dialled see code table gt Page 202 The phone number is dialled and the connection is established OpenScape Voice functions 201 oY Picking up out of hours calls If your switchboard is no longer attended after a certain time an out of hours call function can be configured on one or more phones for this period For example if you hear one of the phones that has an out of hours call function configured ringing when the office is closed you can pick up the call early from your phone You can also forward your phone to the phone with th
131. gt Page 196 Muted silent monitoring gt Page 197 One way Intercom gt Page 199 Two way Intercom gt Page 199 Announcing the local phone number gt Page 200 Last answered caller gt Page 200 Last dialled caller gt Page 200 Picking up out of hours calls gt Page 201 Impact Levels 203 c 5 Y UU v gt gt 47 Impact Levels Communication in a Public Sector Network PSN is split into areas of different impact levels IL The Impact Level dictates how you as a user should conduct the telephone call in question It is described below how to determine whether your call partner belongs to a lower Impact Level when the connection is being established or has been established Calls with a low Impact Level are treated in a particular way either through their own icons text labels and or a special ringtone It should be noted that the Im pact Level causes no restriction when using the phone either during or prior to connection Calls of the same or a higher Impact Level are not identified in any particular way To ensure unrestricted functionality of the IL function you have to Deactivate advisory tones for unsecured voice connections Page 225 and Deactivate automatic opening of the context menu Page 230 Answering a call with a lower Impact Level Prerequisite The administrator has assigned separate call signals for calls with a lower Impact Level Answering a call The
132. he key Speakerphone mode is activated Open listening People present in the room can silently monitor your call Let the other party know that you have turned on the loudspeaker Ip It is not recommended to activate the open listening feature in connection with a Bluetooth headset gt Page 247 because this can lead to reduced quality depending on headset an environment Prerequisite You are conducting a call via the handset Activating Press the key shown Deactivating Press the lit key Switching to speakerphone mode Hold down the lit key and replace the handset 58 Basic functions or 2 or q or Disconnect Ending a call Press the key shown Press the key shown The key LED goes out Press the lit key Select and confirm the option shown in the connections s context menu Basic functions 59 Group call Your administrator can incorporate multiple telephones in a call pickup group If your telephone belongs to a pickup group you can also accept calls intended for other members of the group A group call is displayed on the phone Administrator may have made the follow ing settings for signalling Telephone status Ring on group call Yes Ring on group call No Ringtone on Silent Ringtone Beep Loudspeaker Loudspeaker in Handset Ringtone Beep Connection Loudspeaker Handset Handset Beep Beep Open listening Handset and lou
133. he minimum time value is 3 that is the reminder is output after three minutes The maximum value is 15 minutes You can also configure this setting via the WBM interface gt Page 265 Press the key shown until Settings is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Enter a value between 3 and 15 and confirm Select and confirm the option shown 106 Enhanced phone functions User if nec i Configuration Connected calls Hold and hang up Yes No Save amp Exit Activating deactivating Hold and hang up This function works in the following call scenarios You have placed a call on hold and hang up You are conducting a consultation call and the second call partner hangs up You accepted a second call and you or the second participant hang up You can use hold and hang up to determine whether you will be prompted im mediately of after a defined time to retrieve the held call III This function cannot be used on multi line phones You can also configure this setting via the WBM interface gt Page 265 Press the key shown until Settings is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm th
134. he user password Audio Select and confirm the option shown Settings Select and confirm the option shown Open listening Select the option shown Standard mode Select and confirm the setting you want in the context menu standard mode or US mode Save amp Exit Select and confirm the option shown Setting headset port use Here you set whether you are using a wired or cordless DECT headset You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active G User Confirm the option shown if nec P Enter and confirm the user password Audio Select and confirm the option shown Settings Select and confirm the option shown Headset port Select the option shown Wired headset From the following setting select and confirm the option shown in the context menu Wired headset Wireless headset Conference phone Save amp Exit Select and confirm the option shown 1 The phone displays the current setting 2 The phone displays the current setting Individual phone configuration 223 Special ringtones You can assign a special individual ringtone to the following incoming calls and events in order to differentiate more easily between them Internal External Recall callback Emergency call Special 1 Special 2 Special 3 Prerequisite administrator have activated the special ringtones You c
135. he volume by moving the slider left or right Set the lamp brightness of the TouchSlider Page 208 20 Getting to know your OpenStage phone Mode keys These sensor keys allow you to switch to the required application with the simple stroke of a key To select a tab within an application press the relevant key repeatedly until the required tab is dis played eec 26 Function when key is pressed Display telephony interface gt Page 37 LED display Blue The function is active Display phonebooks gt Page 40 Blue The function is active tt Display call lists gt Page 43 Blue The function is active White New entry in call list Display voicemails gt Page 46 Blue The function is active White New voicemail Display Program Service menu Appli cations menu gt Page 47 Blue The function is active Display Help function gt Page 49 Blue The function is active The icons for the mode keys also appear on the display gt Page 33 Getting to know your OpenStage phone 21 TouchGuide D Before using the telephone remove the protective covering from the TouchGuide ring sur face With this control you can manipulate most of your phone s functions as well as its displays Functions when key is pressed In idle mode Open the idle menu Page 29 In lists and menus Press the key Go to next level Entry sele
136. hown Select and confirm the option shown in the context menu Select and confirm the option shown Enhanced phone functions 123 Conference Consultation Conference Hold System supported conference This type of conference is also referred to as a large conference It can include from three up to a maximum of 16 parties depending on the configuration in OpenScape Voice Prerequisite You are conducting a consultation call gt Page 70 or you have ac cepted asecond call gt Page 108 and the Centralised conference feature was configured by your administrator Establishing a conference Select and confirm the option shown in the connection s context menu You are connected to the first two parties at once The conference is displayed with the current participants You can now initiate a consultation call add a party put the conference on hold leave the conference Conducting a consultation call Select and confirm the option shown in the Conference context menu If the party answers you can toggle between the party and the conference connect the consultation call to another called party end the consultation call and return to the conference add the consultation call party to the conference D If you want to add the consultation parties to the conference use the Add to conference option instead of the Consultation option If you want to use the phonebook or a
137. iguration User if nec P Phone Key click Lautstarke Medium Keys V Keypad only All keys Save amp Exit Key click You can configure whether a key click should be audible when a key is pressed You can also decide whether this should apply for all keys or only for the keys on the keypad In addition you can adjust the click volume or disable the sound You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Adjusting the volume for the Key click Select and confirm the option shown For instance select and confirm a medium volume level You can also select one of the following three options Low High Off for no click Key selection Select and confirm the option shown Select and confirm if the setting is only to apply for the character input keys Select and confirm the option shown for all keys Select and confirm the option shown Individual phone configuration 227 Setting the language and country Display language You can also configure this setting via the WBM interface gt Page 265 amp Press the key shown until the Settings tab is active User Confirm the option shown if nec P Enter and confirm the
138. ile a call is being recorded The recording symbol ao on the display permanent Beep repeated at intervals for you and your call partner Beep single at the start of recording for you and your call partner The audible advisory can also be switched off Please check with the relevant administrator 1 Server based conference only 2 Server based conference only 258 Call recording Recording on Recording off or zz Multiline In terms of call recording no distinction is made between multiline and single line If recording has started recording is performed otherwise not The record ing status of a line persists as long as calls are connected to this line For example if line A is being recorded initiated manually and you switch to line B or line Ais placed on manual hold and you switch to line B the recording is ended and a partial recording saved If you disable recording for the call on line B mode manual or auto start and switch back to line A the recording for line A is not started again The modes mentioned All Calls AutoStart or Manual refer to the telephone and are therefore the same for all lines Recording calls Automatic call recording This is the simplest mode If you have accepted a call or called a subscriber and the subscriber answers the call is recorded automatically Refer to gt Page 257 to check which calls this can be As soon as the recording starts you will s
139. information overview in the user area of the service menu provides you with information on the current configuration of the telephone Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown You see a numbered list of telephone parameters with the current settings You can see a more structured view of the list via the WBM interface gt Page 265 Example Diagnostic Information 2011 05 11 08 23 40 00 terminal number 3339 01 sip server 192 168 1 240 02 sip port 5060 03 sip registrar 192 168 1 240 04 sip registrar port 5060 05 sip gateway 192 168 1 240 06 sip transport UDP 07 sip gateway port 5060 08 server features No 09 dns results 5060 10 multiline No 11 registered lines 5060 12 backup active Yes 13 backup proxy 14 software version V3 RO 22 0 SIP 110502 15 display message None 16 last restart 2011 05 11T08 00 34 17 memory free 60 696K free 18 ip adress 192 168 1 235 19 subnet mask 255 255 255 0 20 default route 192 168 1 2 21 primary dns 192 168 1 105 22 secondary dns 192 168 1 2 23 route 1 ip 24 route 1 gateway None 25 route 1 mask None 26 route 2 ip None 264 Call recording Diagnostic Information 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 route 2 gateway route 2 mask mac address discovery mode dhcp reuse lan por
140. ing the call recording and then resume the call on this line You seize a different line during call recording The first line is placed on man ual hold Prerequisite The telephone has more than one line configured The active line is being recorded The recording button LED is lighting Holding and retrieving the call on the line You are conducting a call for example on line A You hear a beep and the re cording symbol Q o is shown on the display The call is now being recorded Press line key A The line key LED starts flickering The call is placed on hold The recording is paused while the call is on hold The recording symbol o o on the display disappears Retrieving a held call Press line key A The line key LED lights up The call is retrieved You hear a beep and the recording symbol 9 is shown on the display again Call recording is continued Holding a call on the line and conducting a call on a different line Press line key B the LED lights up You hear a beep and the recording symbol QO is shown on the display for line B this call on line B is being recorded Line A is placed on hold call recording of line A has been terminated Press line key A to resume the call You hear a beep and the recording symbol O O is shown on the display for line A a new recording of line A commences Call recording 263 User if nec Diagnostic information Diagnostic information This
141. ings tab is active User Select and confirm the option shown if nec P Enter and confirm the user password Configuration Select and confirm the option shown Bluetooth Select and confirm the option shown Paired devices Select and confirm the option shown The Bluetooth pairing manager dialog is selected Bluetooth Device 1 Select the relevant Bluetooth device Connect Select and confirm the option shown in the context menu The connection is es tablished immediately if the relevant Bluetooth device is reachable or Disconnect Select and confirm the option shown in the context menu 240 Individual phone configuration User if nec P Configuration Bluetooth Paired devices Bluetooth Device 1 Delete Delete User if nec P Configuration Bluetooth Paired devices Bluetooth Device 1 Rename Deleting a Bluetooth device from the list You can delete a single Bluetooth device from the list if for example it will be away from the area for an indefinite period Press the key shown until the application s Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth pairing manager dialog is selected Select the relevant Blue
142. ion called is busy or nobody answers In the pop up menu Select and confirm the option shown Deleting callback requests You can delete scheduled callback requests if you no longer need to return a call for example because you have met the other party in person Prerequisite A callback was requested Select and confirm the option shown in the idle display Page 31 of the con text menu Confirm in the pop up menu All callback requests are deleted Responding to a callback Prerequisite A callback was requested Your phone rings and station informa tion appears on the graphic display The pop up menu opens Accepting a callback Select and confirm the option shown Rejecting a callback Prerequisite The Reject function has been activated by administrator Select and confirm the option shown The callback request is deleted The caller s phone number is added to the missed calls list Basic functions 75 User if nec P Configuration Connected calls Allow call joining Yes Save amp Exit Permitting a callback Prerequisite The Callback function has been activated by administrator You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select
143. ion shown in the context menu Select and confirm the option shown 1 The phone displays the current setting 212 Individual phone configuration User if nec P Phone Screensaver Inactivity delay mins 30 a Save amp Exit Automatic screensaver activation Set how long OpenStage should be idle before the screensaver automatically activates You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select Confirm If necessary delete the current entry Enter the required value in minutes gt Page 28 Confirm the option shown Select and confirm the option shown 1 The phone displays the current setting Individual phone configuration 213 User if nec P Phone Screensaver Transition 10 Save amp Exit Setting the fade time for the screensaver Set the intervals at which the screensaver images change here The following fade times are possible 5 seconds 10 seconds 20 seconds 30 seconds 60 seconds Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option
144. iring process a 128 bit connection key is cre ated This is used for subsequent identification You can specify whether pairing should be Automatic occur after a Prompt or not at all You can also configure this setting via the WBM interface gt Page 265 ne gt Pairing is only performed the first time contact is established between a Bluetooth device and your OpenStage If the Bluetooth device is success fully paired no further access authorisation checks are necessary In stead each subsequent check uses the previously created connection key Press the key shown until the application s Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth settings dialog is selected Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown 236 Individual phone configuration User if nec p Configuration Bluetooth Configuration Pairing PIN Save amp Exit Entering the pairing PIN The personal identification number PIN contains at least four alphanumeric characters This PIN is used for securely pairing Bluetooth devices with your OpenStage You can also configure th
145. is locked unlock it To correct any other problems First contact the relevant administrator Problems that cannot be corrected should be referred to Customer Service Contact partner in the case of problems Contact your administrator if a fault persists for more than five minutes for example Local user menu 271 Local user menu Opening the user menu on the phone Press the 3 key to open the user menu On the Settings tab select the User menu option You are prompted to enter the User password 2 Page 171 Confirm this with OK The options of the user menu are available User menu display The majority of settings that can be made via the user menu on the phone can also be made via the WBM interface gt Page 265 Changes are usually confirmed using the Save amp Exit option or discarded using the Exit no save option You can exit the current menu level with the left key of the TouchGuide Page 21 You will be asked whether you want to Save or Do not save User Date and time Options Save amp Exit Exit no save Time hh mm Page 214 Date DD MM YYYY gt Page 214 Daylight savingYes gt Page 216 Yes No Difference mins mm Page 216 Auto DSTYes Nol gt Page 217 Audio Volumes Options Save amp Exit Exit no save Loudspeaker r dMaam Page 218 Ringer t mNI Page 218 Handset cum Page 218 Headset cum Page 218 Handsfree cummmm
146. is set see gt Page 66 dialling is automatically performed as soon as the character string entered matches an entry in the dial plan n If a connection is temporarily unreachable you will hear a special informa tion tone short tone sequence The fault can be rectified quickly so try again to dial this phone number after an appropriate time On hook dialling The connection is set up with on hook dialling via the loudspeaker speaker phone mode or via a connected headset The line is seized before dialling Press the key shown or Press the key if a headset is connected P Enter the station number Press or wait until the dial delay expires see gt Page 118 or In the pop up menu Redial 1 Confirm the option shown First enter the number First enter the number The loudspeaker or headset key illuminate when you en ter the first digit Enter the station number Use the TouchGuide Page 21 to correct entries as necessary 1 Please note the information in relation to the call journal on gt Page 68 2 Please note the information in relation to the call journal on gt Page 68 Basic functions 65 Dial In the pop up menu Confirm or wait until the dial delay expires see gt Page 118 The connection is set up IE If you are using a dial plan and Immediate dialing is set see gt Page 66 dialling is automatically performed as soon as the character string entered matche
147. is setting via the WBM interface gt Page 265 Press the key shown until the application s Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth settings dialog is selected Select and confirm the option shown Enter and confirm the PIN Select and confirm the option shown The pairing function is now activated Individual phone configuration 237 User if nec Configuration Bluetooth Paired devices Options Add device Bluetooth Device 1 b Managing Bluetooth devices The following functions are available in the Bluetooth pairing manager Add a Bluetooth device Delete Bluetooth device list Connect or disconnect paired Bluetooth devices Remove single Bluetooth devices from the list Rename Bluetooth devices in the list You can also configure this setting via the WBM interface gt Page 265 Adding a Bluetooth device Press the key shown until the application s Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth pairing manager dialog is selected Select Select and confirm the option shown in the context me
148. is still empty you are prompted to enter numbers in the list As soon as you have entered a valid number the serial call can be activated If the serial call is activated incoming calls are first routed to your phone If you do not answer within the timeframe defined by the administrator the next desti nation phone rings for the configured period of time The caller is informed that the call is being routed to another station The connection is established with the first phone that accepts the call If the call is not answered by any phone it is forwarded to the configured for warding destination on no reply or to a rejection announcement Parallel call Managing number lists activating parallel call Before the parallel call feature can be activated a parallel call list must be cre ated This can be prepared either by administrator or you can create it yourself later Up to six numbers can be entered in the list for sites on which incoming calls including your main number should be signalled sequentially Each number can consist of up to 30 digits 194 OpenScape Voice functions Y Y Lift the handset Enter the code for the edit mode see code table gt Page 202 The edit mode opens and you hear an announement with the follwoing informa tion Feature name Current status active inactive Number of numbers currently on the parallel call list You are prompted to do one of the following Activate d
149. isplay 212 Display deslgft 2 eire ea etis 207 Group call o0 erit ve beso 59 Display ICONS E eaten 287 application tabiina iaeiiai 33 foc rahnama e aE ET aaea 37 H message ICOnS tete tutte ERa 30 SUIS SNC HT 38 Headset phonebook entries sssssse 40 answering call automatically 53 Display settings Automatically accept call sssssssss 71 idle mode for display ees 212 Help function HR 49 Display Symbols Hot line MTPESUPPPPTTTEUOPPPETTPERIRELLEITETIELL T DELIEELLLIERTIEL CETERI 67 application tab 2 3 reti en deadlines 33 Hotline WU LISI MUNERE CEPR 38 ioa 129 Status OAM oie ccna iecore tended 27 Do not dIStUrb einig na 169 p MENANDER CHEN 122 DSS call w AREE 134 Icons giten nennen nennen nennen nenne 287 DSS key application tab ssssseeeeeeee 33 Consultation 5 c e eai ie e agen dn 132 died icons E id Indirect PICKUP 22 vett reda inpet 133 e dM EMI rt rmiulti line ini decane eee 38 reject call cnr mec cnra 133 phonebook entries sss 40 During calls i l 1 multi line 128 gnoring second call sse 09 HMM c E Immediate dialing sesessssssssss 66 118 Important information cccceeeeeeeeeeeeeeeeeteteeeees 4 Incoming calls E multi line EJ COG IE dos bert ftd oe uod ea ei 140 accepting calls
150. ive Select and confirm the User entry using the TouchGuide Page 21 If necessary enter the user password Page 171 User settings You can adjust local settings for your OpenStage using the User menu The menu structure comprises several levels E settings ImApplicati B XML applications E User Date and time Audio Configuration Additional menu levels i Phone are available Local settings Locality t Security Network information Diagnostic information Reset 5 Admin Password protected administration area Ili You can also configure all of the settings using your OpenStage s WBM interface 2 Page 265 Open the menu Page 47 Date and time Adjust the settings on your telephone Page 214 Audio Optimise the audio settings on your OpenStage for your work environment and according to your personal requirements Volumes Adjust the settings on your telephone Page 218 Settings Adjust the settings on your telephone gt Page 219 Special ringtones Adjust the settings on your telephone gt Page 223 48 Applications available on your OpenStage phone B Configuration Call forwarding Set up call forwarding for your telephone Adjust the settings on your telephone Page 77 Enhanced phone functions Use the enhanced phone functions on your telephone Adjust the settings on yo
151. k entry Select and confirm the option shown in the context menu Select and confirm the option shown Select and confirm a group Select and confirm the option shown Deleting a group Press the key shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm a group Select and confirm the option shown in the context menu A confirmation request opens Select and confirm the option shown Saving a picture for a contact Press the key shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm a group Select and confirm the option shown in the context menu Select group member Select and confirm the option shown in the context menu The form for entering contact data opens Select and confirm the option shown Select and confirm the picture Pictures must be available you can load them using OpenStage Manager for example Phonebooks and call lists 159 Save amp Exit B Niels Bohr Details Business 2 Select and confirm the option shown The selected picture is assigned to the contact It appears on the graphic display with the usual contact information the next time a call is received Quick search in the phonebook You can use the quick search to search the phonebook for the initial letters of a specific last name Press the key shown Ente
152. key 00 000 c eee eee 181 IJI TUTTI 182 Videolinks EE REL EE SUERTE EET 182 Consultation e recan nnti re r An EE AAA T 183 Holding atale ER 184 Installing a USB camera 0 tne tees 184 Connecting a USB camera 1 nee 184 Activating and deactivating the video function 0 0 00 cee eee 184 OpenScape Voice TUNCHONGS lt 2442084465648 REGE tas 185 Feature toggle key for hunt group 1 2 0 eee nh 185 Making anonymous calls 2 0 00 cece tenet ae 186 DeaclivalinG eni has baa ep de ed Seda RM dE E Pde eae eed 186 ACIVallliQo ertet Gea Lusit ae Mf Er aaa aed eee TIE eae 186 Temporarily activate anonymous calling for the next call 2 0 0 5 187 Temporarily deactivate anonymous calling for the next call 187 Creating a list for selective calls lille RII 188 For call acceptance 0 00 ccc lr 188 For call rejection oem ya m PER RR EU A SA RD RA Ra 188 10 Contents ANONYMOUS calls ux ceed Keble ee Ka we ban ede ed ee ea ad Keke a RR eee Rew 189 Rejec 2nd een pied 6r uu E XP REG Nee bag Red pee ees 189 ACCEPI eer S54 ese d gu ux pe eee ee iur que a Son Ro VER heels 189 Using abbreviated dialling see ae 190 Call traci i oc Asi os aie PERG Taree Red EE Pee ee wave E aec Poe S EA 190 H tit group TUlctloris s eee tdeo eden ORO tor dde e dre gba hh kes 191 Making a line DUSy sinc cscs o gren ae a Rea X Rex Ea EEE a un m OR
153. l Forwarding menu The Forwarding menu is opened either using the key or via the user menu gt Page 101 and contains the three forwarding types Unconditional Busy No reply Because of its direct impact Unconditional call forwarding has the highest priority followed by No reply and Busy If active Unconditional call forwarding is indicated on the display when the phone is idle Forwarded calls are logged in a call list if allowed see gt Page 43 The three forwarding types are each assigned three call types in the Forward ing menu Unconditional Any call External Internal Busy Any call External Internal No reply Any call External Internal 84 Call forwarding or Accept or Set a forwarding destination im or Using call forwarding The following functions are available for activating and deactivating call forward ing and configuring it in advance in accordance with your requirements Activating or deactivating immediate call forwarding gt Page 84 Saving destination phone numbers for call forwarding gt Page 85 Preconfiguring or changing destination phone numbers gt Page 87 Copying and pasting destination phone numbers gt Page 87 Assigning a destination phone number to a call type gt Page 89 Activating deactivating call forwarding Page 89 Activating or deactivating immediate call forwarding
154. l de qu 70 transferring IEEE I ETE 111 Connection Options uosiisese cuis na ien n ERG add DE rq 16 Call CONVO 522 5 ite ett ttis ret es 62 Consultation ssis ssai 63 70 Call forwarding Consultation call from second call 108 Activate deactivate sss 81 Contact Activating deactivating essseeese 89 display format sssssssee 160 Copy and insert destination phone numbers 80 nna ludH H A 66 Copying pasting destination phone numbers 87 Context menus sess 29 Destination phone number 78 84 Copy and insert destination phone numbers 80 Copying pasting destination phone numbers 87 284 Index proc 214 General information eeeeeees 13 Daylight saving sn 216 Graphic display 22 cerneret 27 Deactivating the ringer temporarily 169 Call lists nc RR ERR bd led 44 45 Deleting entries ossessi niei ede 166 icons for call state sssesee 37 Destination phone number ussssssss 78 84 icons for phonebook entries sessuse 40 Diagnostic call 1 inerat dd s 50 Mercure 46 Igor ES 118 174 Graphic display settings Direct station selection seseessssss 132 idle mode for graphic d
155. l user prompts that let you add entries to the selection list delete entries in the selection list check the selection list activate or deactivate the function For call rejection As for selective call acceptance you can create a selection list with the phone numbers of parties from whom you are not willing to accept calls Your adminis trator know how long this list may be in the OpenScape Voice used on site in your facility A call is not connected if the caller s phone number matches a number in the se lection list the caller is notified that the called party rejects calls from this num ber If the caller s number is not in the selection list the call is to you as usual Lift the handset Enter the code see the table of codes Page 202 Various announcements deliver the following information the name of the feature selective call rejection the current status active or inactive the current scope of the selection list These announcements are followed by verbal user prompts that let you add entries to the selection list delete entries in the selection list check the selection list activate or deactivate the function OpenScape Voice functions 189 Y oY Anonymous calls Rejecting You can reject all calls from parties that activated a data protection feature for example caller ID suppression to prevent their phone number from being transmitted In this case you a
156. lected user data in the context menu The contents of the sensor keys you configured are deleted gt Keys which can only be configured by administrator remain unchanged Enhanced phone functions 99 Reject Deflect or zi Enhanced phone functions Incoming calls Rejecting a call You can reject an incoming call Prerequisite An incoming call is displayed or signalled The function is autho rised by administrator In the pop up menu Select and confirm the option shown The caller hears a busy signal Impe If the rejected caller s phone number is transmitted it is saved in the call list You can then call this party back at a later time Deflecting a call Using call deflection Prerequisite An incoming call is displayed or signalled The function is autho rised by administrator In the pop up menu Select and confirm the option shown The call is immediately deflected if a destination phone number Page 100 is programmed If you did not set a phone number when programming call deflection a pop up menu appears prompting you to enter a destination phone number for call de flection Enter and confirm the destination phone number The call is deflected 100 Enhanced phone functions User n H if nec amp Configuration Incoming calls Deflect Allow deflection Yes Default destination E or Deflect to DSS
157. lete the entry Page 164 Transfer entry to personal phonebook Page 163 46 Applications available on your OpenStage phone Voicemail answering machine Depending on the type and configuration of your communications platform contact the relevant administrator messages from services such as HiPath Xpressions can be displayed in this a pplication Listening to messages The following keys illuminate depending on the setting made by the administrator to indicate new messages Only the LED on the key The LED on the key and the alert bar Only the alert bar Note also the setting options for missed calls gt Page 43 and have the possible combinations ex plained to you by the administrator if necessary Press this key to open the menu for the mailbox Page 61 You will be shown the following for example New 1 3 a 2 Message statistics Old 1 5 Us Call Mailbox The labels displayed here for the message status may have been altered individually by admin istrator up Only messages for the primary line are received on a multi line phone gt Page 14 Applications available on your OpenStage phone 47 Bj Bj Bj Program Service menu Applications menu This menu includes a configuration area for users and administrators as well as an area for any available applications contact administrator Press C3 repeatedly until the Settings tab is act
158. lity icon appears in the graphic display Z Video function 181 Video off or Video on Video function You can connect a USB camera to your OpenStage 60 80 so that during a call you can see the other call partner assuming he or she has also connected a camera and vice versa see Page 34 The video function is deactivated by default gt Page 184 because it is not yet fully supported by all telephone systems Prerequisite A suitable USB camera is connected and the video function has been approved by the administrator and activated by you gt Page 184 Activating and deactivating the function temporarily You can activate and deactivate the video function temporarily via the context menu in idle mode Select and confirm the option shown in the context menu to deactivate Select and confirm the option shown in the context menu to activate Activating and deactivating a function with a key You can configure a video on key to monitor the status of the video function and respond quickly see gt Page 92 This is useful in the following situations for ex ample If the phone is already ringing and you want to quickly activate deactivate the video function before answering the call The video status can be identified immediately from the key even if the phone is in idle mode the display is switched off or the screensaver is active Press the video on program key The key illuminates and the vid
159. ll lists Personal phonebook Your personal phonebook should not contain more than 1000 entries Creating a new contact Press the key shown Select and confirm the option shown Select and confirm the option shown in the context menu The form for entering contact data opens III You do not have to complete all fields to save a new contact Select and confirm the field you want Complete and confirm Select and confirm the option shown Editing a contact Press the key shown Select the party Select and confirm the option shown in the context menu The form for entering contact data opens Select and confirm the field you want Complete and confirm Select and confirm the option shown Selecting a preferred phone number If multiple phone numbers were assigned to a contact you can select the pre ferred phone number here that you want to use for calls via the phonebook Press the key shown Select a phonebook entry 156 Phonebooks and call lists Details Default No Business 2 Options Delete all Delete all entries Select and confirm the option shown in the context menu Select and confirm the option shown Select and confirm the preferred phone number The phone number is stored Deleting all phonebook entries Press the key shown Select and confirm the option shown Select and confirm the option shown in the context menu A confirmation reques
160. lle 87 Assigning a destination phone number to a call type 2 20000 eee ee eee 89 Activating deactivating call fonwarding ilie 89 Call forwarding chain e cse se llli 91 Programmable sensor keyS 0 ccc eee eens 92 List of available functions iilis teas 92 Programming sensor Keys sssseeeeee e rh 93 Starting programming seeker me aged hup x RUE PER CORE CR Ee 93 Beginning programming seii reisse csent ranri Daaa EEEE rh 94 Programming enhanced functions sssaaa aaaeeeaa 94 Repertory dial cere erei aadi payee tne ee AA a pen eda O ede 94 Feature toggle sy rer us exis Rex tue ee hdd Sie ee ee A ee a 95 Configuring a fixed forwarding key 0 0 cee eee 95 Using sensor Keys enim ee ewe ete eR ce mine Rs ae e A ee eae HERR d 97 Example 1 Calling saved number ilsielleelee nn 97 Example 2 Call Waiting toggle Activating deactivating 0 0 cee eee 97 Example 3 Immediate ring csaa rerent raadi raana eee eae 97 Resetting sensor keyS 2 0 0 ec eee eee 98 Enhanced phone functions 2 5400 coe cheese RR SERES YS 99 Incoming calS oss asrnane nents 99 Rejecting a call csse pn Re dese Ea a eaea E Pp s 99 Deflecting a call cenae Rees ke a a DO mue eR haa 99 Configuring call forwarding 0 esre nurnerr araia a a E a ET EEE 101 Placing a call on hold m 102 Call waiting second call lsssesseeelee RII Ih 108 Transferririg a call o
161. ls Press the key until the call list you want is active Select the entry you want Select and confirm the option shown in the context menu For display and information shown gt Page 45 Deleting entries Deleting an individual entry Press the key until the call list you want is active Select the entry you want Select and confirm the option shown in the context menu The entry is deleted Deleting all entries in a list Press the key until the call list you want is active Select and confirm the option shown Select and confirm the option shown in the context menu All entries in the list displayed are deleted Phonebooks and call lists 165 a Niels Bohr18 10 07 06am Copy as contact Saving and changing Saving without changing Copying entries from the call lists into the personal phonebook Press the key until the call list you want is active Select the entry you want gt Page 40 Select and confirm the option shown in the context menu You have the following options for Create contact Saving and changing Saving without changing Exiting without saving Saving and changing Select and confirm the option shown The mask to edit a contact in the personal phonebook opens gt Page 155 Fill out the relevant fields accordingly and save the new contact Saving without changing Select and confirm the option shown An entry is created and the message Contact creat
162. m line function llle 129 BUSy OVGITIdG Si 52 9 rose ru Rte uel ctetur eee EDY 131 Direct station selection keys lllilleieee e 132 Calling a station directly 0 IRI III 132 Call PICKUP 565 3 poe een t Pp EE ERA LECCE NA E Reit 133 Deflecting a call to a DSS station liliis 134 LED display on DSS keys isssseeeseee ren 134 Making calls in an executive secretary team 1 2 ee eee 135 Sample scenarios viene adio i roe eae ee ede baa sere I d eee 135 Accepting a call Ret Re Rote Re RE tene E EROR Mle ed tent enn 136 Connecting acall 0 6 la rn 137 DSS Koysz i i oh kaa d ba Rack E A noni t d Bue t O Rida t Red E RR 139 Using line overview 0 2 0 6 RR IRR HII meh 139 Executive secretary with Executive Assistant Cockpit aana auaa 000 eee eee ee 140 Sample scenarios 00000 eee eee 140 Function overview ss 0 0 000 ee hn hn ea 141 Launching the E A Cockpit from the secretary 0 0 llle 142 Managing call forwarding 000 cece RR eee 143 Managing secretary statuSeS 0 nn 145 Making calls in the E A Cockpit team 6 eee 147 Settings for multi line phones keyset 0 0 0 eee 148 Displaying the line in the Overview tab 0 0 0 eee 148 Setting the time for a delayed ringer 0 cee tee 149 Setting the ringtone for lines 0 0 III 150 Configuring the Overview tab display lille 152 Line preview 0 0
163. n shown Select and confirm the option shown Select and confirm the required line in the context menu Select and confirm the option shown Enter and confirm the destination Select and confirm the option shown Making calls with multiple lines 131 Busy override A station of a line trunk group is on a call It s primary line is configured as a sec ondary line on your phone This line now has the status busy You can connect to the call by pressing the illuminated key for this line see also gt Page 24 Prerequisite A secondary line is set up on your multi line phone the option to connect to the call is activated for your phone and system based conference is set up for your system gt Page 123 If a preview is set up and activated for the relevant line gt Page 153 you have to press the line key a second time following the preview in order to connect The key of a secondary line illuminates it is busy You want to connect to the call L1 Press the illuminated line key A conference is established You are connected to the parties on the secondary line The key continues to illuminates and the conference is shown on the display D If there is already a conference on the secondary line you are connected to this conference The conference is shown on the display You can now Put the secondary line on hold Leave the conference on the secondary line Make consultation call Accept a secon
164. nated The line is busy 26 Getting to know your OpenStage phone Keypad Text input In cases where text input is possible you can use the keypad to input text punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols To do this press the numerical keys repeatedly Example To enter the letter h press the number H wi key on the keypad twice When entering the text all available characters for this key are displayed After a short while the character in fo cus is displayed in the input field To speed up the input you can confirm your entry by pressing 69 on the navigator after you Ilt i have selected the required character To enter a digit in an alphanumerical input field press the relevant key and hold it down You no longer need to scroll through the entire list of possible characters Alphabetic labeling of dial keys is also useful when entering vanity numbers letters associated with the phone number s digits as indicated on the telephone spell a name e g 0700 PATTERN 0700 7288376 Character overview depends on the current language setting Co II Em anil Grind ars Bru Iu D 1 Additional special characters not in mode 2 Space 3 Additional special characters are available on the display keyboard 4 Switch between upper and lower case te
165. nd confirm the option shown in the held connection s context menu The held call is disconnected The active call continues Disconnecting the active call Select and confirm the option shown in the active connection s context menu The active call is disconnected The held call remains on hold and can be man aged via the context menu Putting on hold and retrieving successively or simultaneously Prerequisite You have a single line phone and are conducting a consultation call gt Page 70 or have answered a second call gt Page 108 The sensor key Hold is configured gt Page 92 The Hold function can also be initiated from the context menu Putting an active call on hold Press the Hold key The key flashes The consultation or second call and the first call are put on hold Retrieving the first call Switch to the first call Press the flashing Hold key You are connected with the other partner The con sultation or second call continues on hold Retrieving the second call Switch to the held consultation or second call Press the flashing Hold key You are connected with the other partner The first called was put on Hold again Basic functions 73 Complete Xfer or j o User if nec P Configuration Connected calls Allow call joining Yes Save amp Exit Connecting parties You can join the first party with the party you
166. ndsfree distance is 20 in 50 cm Proceed as follows to optimise display legibility Turn the phone to tilt the display This ensures you have a frontal view of the display while eliminating light reflexes Adjust the contrast as required Page 207 Single line telephone multi line telephone Your OpenStage is a multi line telephone This means that multiple lines can be configured which is not the case with single line phones Each line is assigned an individual phone number which you can use to make and receive calls The programmable sensor keys function as line keys on multi line phones Page 24 The Overview tab on the telephony interface provides information about the lines configured on your phone and the current status of each line gt Page 38 When using a multi line phone to make and receive calls certain particularities must be taken into account Page 125 Getting to know your OpenStage phone 15 Getting to know your OpenStage phone The following sections describe the most frequently used operating elements and the displays on your OpenStage phone The user interface of your OpenStage The diagram shows an OpenStage 60 60 G SIP the description applies to both product variants You can make and receive calls as normal using the handset The large graphic display permits intuitive operation of the phone gt Page 27 The mode keys allow easy operation of the applications featured
167. nes gare gt gee are RR Rod Eon eh RP ROS Pee ER te RE 111 CTI Calls 26 i ae 24 hai fae HG ea hee peur dd ae eee es 114 Making CallS gt rats sr ree dee hg aes dT cha Mies FS ed Ca Ge 116 Dialling with the DDS key 0 2 0 tees 116 Dialling from the local phonebook 0 0 ccc eee 116 Dialling from the corporate directory 0 0 2 eee 116 Dialling a phone number from alist 0 0 0 eee 117 Calling a contact from a group ieina 117 Using autodial delay ills s 118 COMTO o a Acekard eene ve cR Rus aeu bur Runs c Redon v e Mult ee en 120 Local conference ossa eR Lender UAR rim avare etude ln RR ek 120 System supported conference 0 00 e eee ees 123 Contents Making calls with multiple lines sss 125 INCOMING calls hd aera es Rebum rS Meu cla ERE bes 125 Accepting calls for the primary line 0 0 0c BS 125 Accepting calls for secondary lines lille 125 Making calS rum 126 Manualtru nk seizure llenos de eae dad bee eae a be 126 Automatic trunk seizure 2 ee hs 126 Dialling the last dialled number nananana anaana 127 Forwarding calls on primary line 0 0 00 tees 127 D ring callS 222a eee da bade eta Persea eR aub ess E de idee etd 128 Making and receiving calls on a single line 0 6 eee 128 Making and receiving calls with multiple lines lille 128 Putting a line on hold 2 2 0 0 0 ha 129 Lines with hot or war
168. nfirm the option shown Call forwarding depending on the forwarding type Select a forwarding type Unconditional No reply Busy Select and confirm the function in the context menu 96 Programmable sensor keys CF unconditional any Label n3 Setting r3 Save amp Exit Call forwarding depending on the call type If use of system assisted functions has been enabled by administrator and the Ext int Forwarding function activated call forwarding by call type functionality will be available to you Forwarding in this case is dependent on the forwarding type and additionally on the call type Select one of the forwarding types CF unconditional any CF unconditional int CF unconditional ext CF busy any CF busy int CF busy ext CF no reply any CF no reply int CF no reply ext Select and confirm the option shown if you want to change the label on the graphic display Accept or edit the label and confirm Select and confirm this option to enter the forwarding destination Enter and confirm the phone number of the forwarding destination Select and confirm the option shown Programmable sensor keys 97 Using sensor keys The use of programmed functions depends on the phone s status The relevant display appears once you have pressed a sensor key Example 1 Calling saved number Prerequisite The idle menu is displayed on the display P
169. ng Pairing is the process used by two Bluetooth enabled devices to see one an other and to recognise that they can exchange data It is therefore used for checking the access authorisation of a Bluetooth device in a Bluetooth network To do this a 128 bit link key is created for subsequent identification D Pairing is only performed the first time contact is established between a Bluetooth device and your OpenStage If the Bluetooth device is success fully paired no further access authorisation checks are necessary In stead each subsequent check uses the previously created connection key Bluetooth 245 OK Refresh directory Transferring contacts The Bluetooth function on your OpenStage allows you to transfer contacts in vCard format file extension vcf from other Bluetooth devices to your Open Stage and save them in the phonebook You can also send phonebook entries as vCards to other Bluetooth enabled devices i Due to the diverse range of PCs mobile telephones and PDA devices cur rently available we are unable to provide universal instructions on how to transfer vCard files in this manual The instructions for data transfer via Bluetooth provided in the relevant manufacturer documentation should be observed Receiving a vCard Prerequisite The Bluetooth function on your OpenStage is activated gt Page 232 A vCard file is stored on your Bluetooth device PC PDA mobile teleph
170. ng making anonymous calls sssssss 186 OT To e 127 parallel call essen 193 Repdial keys ccccccceceeeeeeeeeeeeceeneeeeeeeeeeeeeeeees 116 Parking 4 ett Ute eee pie La eda 195 Resetting sensor keys sssssseee 98 reachability eceeenn n 193 Ring delay sssssseseee en 149 rejecting ANONYMOUS calls ss 189 Ringer melody hla 151 286 Index Iiliget Olf S22 uoto ore ui weet de pees ae 168 Troubleshooting cccceceeeccccceeeeecceeeeeeeeceeeeeneneeees 270 Ringtone for lines aisoissa 150 Trunk Keys idi tct Eds 24 Ringtone sequence eese 151 Two way Intercom serro 198 RROMOVGN tases n e 154 S Safety precautions sssseseee 3 Save destination phone number 79 Saving a destination phone number 85 SCIECMSAVEM TE 211 Screensaver image eeeeeeeeneeeene 211 Search contacts saiaren iaa 40 Second call 3 2 8 verear cie 108 Second ringing call eee 62 Secondary lirie i tem rr oed 24 SI A 168 SeltImage tire PA en A des 35 182 Sensot Koy iiniei id ite ient cd epe etae ded aud 92 Sensor keys feature toggle 1m iiie tite 95 Forwarding 3 n n eer Ern eren erae ey 95 immediate ring eterne ede tepore rebate dn edd 97 repertory dial
171. ng a dial plan and Imme diate dialing is configured see Page 66 The number is automatically dialled as soon as the string entered matches an entry in the dial plan Enhanced phone functions 119 User if nec P gt Configuration Outgoing calls Busy when dialling Yes Save amp Exit Allowing Busy When Dialling If you activate this function an incoming call received while you are performing dialling is rejected The caller then hears the busy signal Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown pe This setup option can also be found under Handling in the Incoming calls menu 120 Enhanced phone functions Conference User Disconnect Conference Local conference This type of conference is also referred to as a three party conference It in volves up to three participants Prerequisite You are conducting a consultation call gt Page 70 or have accept ed a second call gt Page 108 and the conference function is active gt Page 121 Initiating a local conference D s You can initiate a conference by calling the Conference function in the context
172. ng values are available in the list 1 0 sec On 4 0 sec Off 1 0 sec On 2 0 sec Off 0 7 sec On 0 7 sec Off Select and confirm the option shown Ringtone Select your preferred ringtone from the available audio files If no individual au dio files are available the pattern ringtone is preset To upload your own files in mp3 or wav format please contact your administrator You can also configure this setting via the WBM interface Page 265 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown 1 The phone displays the current setting 220 Individual phone configuration Ringer file Select the option shown ABC mp3 Select and confirm the required ringtone file or pattern You will immediately hear the associated ringer melody Confirm the selected ringtone file Save amp Exit Confirm the selected ringtone to use it or try a different ringtone 1 The phone displays the current setting Individual phone configuration 221 e User if nec i Audio Settings Ringer melody Save amp Exit User if nec P Audio Settings Ringer tone sequence QJ User Pattern melody You can also configure this setting via the WBM interface gt Page 265 Prerequisite Yo
173. nger Handset Headset Handsfree Rollover Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the volume you want to adjust for example Handset Confirm the option shown Set the volume freely adjustable Set the volume in stages While setting the volume you will hear corresponding audio feedback Confirm the option shown Select and confirm the option shown Individual phone configuration 219 f User if nec P Audio Settings Room character Normal Save amp Exit Save amp Exit f User if nec P Audio Settings Settings Room character To ensure that the other party can hear you properly in speakerphone mode you can adjust the phone to the room acoustics by choosing one of the following room character conditions Normal Echoing Muffled You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown Select and confirm the room character in the context menu e g normal Select and confirm the option shown The followi
174. nistrator via the service menu Meaning of LED displays on function keys Meaning of function key The function is deactivated Indicates the function status The function is activated 1 Inthis manual flashing sensor keys are identified by this icon regardless of the flashing interval The flashing interval represents different statuses which are described in detail in the corresponding sections of the manual 24 Getting to know your OpenStage phone Trunk keys on multi line phones only Some of the programmable keys on multi line phones can be set up as trunk keys by administrator Each key programmed with the Line function is handled as a line This means up to 9 line keys can be configured on OpenStage 80 SIP and up to 8 on OpenStage 60 SIP A distinction is drawn here between primary secondary and phantom lines Each of these line types can be used on a private or shared basis gt Page 24 Primary line All multi line telephones have a primary line This line can be reached in the usual manner via your public phone number Incoming calls are signalled on this line D a To avoid conflict between individual multi line phones the functions Do not disturb and Call forwarding can only be used for the primary line Secondary line The secondary line on your phone is used as a primary line by another subscriber of the line trunk group Your primary line which is configured on another teleph
175. nonymous calling is when your data is not transmitted The settings configured can be deactivated however for specific calls Impe f your caller ID is transmitted your caller ID is displayed f your caller ID is suppressed unknown is displayed Deactivating If your administrator permanently activated anonymous calling for your phone you can deactivate this setting as follows Lift the handset Enter the code see the table of codes Page 202 to transmit the caller infor mation You hear a confirmation tone announcement Activating If your administrator activated caller ID transmission for your phone you can de activate this setting as follows Lift the handset Enter the code see the table of codes Page 202 to suppress the caller ID You hear a confirmation tone announcement Caller ID transfer is suppressed unknown Anonymous appears on the called party s display instead of the caller ID OpenScape Voice functions 187 Y T Y Tm Temporarily activate anonymous calling for the next call If your administrator activated caller ID transmission for your phone you can de activate this setting for the next call as follows Lift the handset Enter the code see the table of codes Page 202 Wait until you hear the confirmation tone or announcement Dial the phone number of the party you want to contact Caller ID transmission is reactivated after this call Temporarily deactiv
176. nswering a call pe wax EM bibzxeu v e ee Pe eed Yea gale 203 Answering forwarded calls 1 1 0 0 00 ren 203 Answering a second call lliieelle s 203 Calls to a lower Impact Level 0 0000 eee eee 205 OMMOOK GIANG eb Rd 2 ak Gal REA ra o Rede WAMERd egies RANTS 205 Forwarding a call with a lower IL lllsseelseeee I 205 Conducting a call with a lower Impact Level a n anaana aaan 206 Conducting a call frire erea e RR PR Y e qpereirsddeeiqideezmie ez 206 Placing a call on Mold eam eet ag aun ca PE iie bon ADR hanes 206 Conference 24 versed es eh eden dee IRR WIRERRISC Sed he ee s ci eer WES 206 RECONNGCUNG 52 uo oobi Rx de id dees ath ohana ean a eid Reg x adicto 206 IL alarm i2 rade add ede oe edtboebee 2 doe ep eet xb Edd T Pd epe d pect 206 Individual phone configuration sss 207 DiSplay uu obe deed tbe EE redde ed ertet vetas DEED ewan I bos ded 207 Adjusting the display to a comfortable reading angle 222000000 207 Appearance uda eR RR S ue Ue EARN RM GR GIRO BA eat AC ls 207 Lamp brightness for TouchSlider liliis 208 Set the sensitivity of the TouchGuide 0 0 00 eh 209 Contrast for the OpenStage Key Module 0 0 0 cece eh 210 Screensaver 15 Akad usui dk ee Pea dee te ex ha e nina sce s d 211 Activating the screensaver 2 2 00 e ee he 211 Automatic screensaver activation llle 212 Setting the fade time for the sc
177. nu The system searches for devices If atleast one new device is detected select and confirm the relevant Bluetooth device Enter and confirm the specified PIN Page 236 The message Pairing in progress is displayed If the pairing request is confirmed on the corresponding Bluetooth device and the password entered the pairing is performed and the device is added to the list Your OpenStage is now paired with the Bluetooth device but not yet connect ed gt Page 239 238 Individual phone configuration User if nec P Configuration Bluetooth Paired devices Options Delete all Delete Deleting all Bluetooth devices from the list You can delete the whole list if for example the devices are no longer in the ar ea Press the key shown until the application s Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth pairing manager dialog is selected Select Select and confirm the option shown in the context menu Delete all devices from pairing list Confirm if you wish to delete all devices Individual phone configuration 239 Connecting disconnecting a Bluetooth device Prerequisite At least one Bluetooth device is listed Press the key shown until the application s Sett
178. o image of the called partner The situation can also be reversed 11 53 Fr 30 03 12 3339 A 3338 Consultation Second call Start conference Repeat dialling Hold Hold Blind transfer call Ringer off Video off Disconnect f ASTER Directed pickup Consultation Deflect Shift key Getting to know your OpenStage phone 35 Video link with context menu not opened A video link is established The call partners each have cameras connected and have enabled the video function The video image of the called partner is shown on the display in single screen mode 41 58 Fr 30 03 12 3338 A 3338 P 01 32 53 ERSTE Repeat dialling Hold Ringer off Alternate Consultation Deflect Shift key A video link is established The caller has a camera installed but the called partner does not The call partners have both enabled the video function A crossed out camera is shown instead of the video image of the called partner 11 53 Fr 30 03 12 3339 A 3338 gt 00 51 12 EEC Ke Repeat dialling Hold Ringer off Alternate Consultation Deflect Shift key Camera test with Self view A video image of the operator is shown for a few seconds in single screen mode with the Self view function gt Page 182 11 53 Fr 30 03 12 3339 Second call Repeat dialling Hold Ringer off Alternate Consultation Deflect Shift key Disabled video function If the c
179. omatic call answering This key and the headset key illuminate A short acoustic signal is heard on the headset for a call and the connection is established If you want to manually answer calls again deactivate the automatic answering function using the Auto Headset key Both keys are off 54 Basic functions Directed pickup or Directed pickup Hi Directed pickup You can pick up a call signalled at an absent coworker s phone If a colleague has placed a call on hold on their multi line phone you can also pick up this call Picking up call Prerequisite You know the coworker s internal phone number and the function is configured for you in OpenScape Voice A coworker s phone rings Select and confirm the option shown in the idle phone s context menu Lift the handset Press the key shown Select and confirm the option shown Enter and confirm the relevant phone s internal number You are connected to the calling party either via the handset or in speakerphone mode Basic functions 55 Directed pickup Directed pickup E Picking up a held call Prerequisite Your colleague has placed a call on hold on their multi line phone gt Page 129 You know the coworker s internal phone number and the function is configured for you in OpenScape Voice Select and confirm the option shown in the idle phone s context menu Lift the handset Press the key shown Select and confirm the o
180. on You can set whether the station that forwarded first or last is displayed see gt Page 101 92 Programmable sensor keys Programmable sensor keys The phone features a range of functions that can if required be programmed on programmable sensor keys The phone comes with nine OpenStage 80 or eight OpenStage 60 sensor keys all of which can be programmed on two sep arate levels The Shift sensor key for switching between the two sensor key levels is preas signed This sensor key should be maintained where possible so you can switch between the two sensor key levels The labels for the sensor keys are displayed on the right edge of the display The sensor keys can also be programmed via the WBM interface gt Page 265 List of available functions Unallocated Selected dialing Repeat dialing CF unconditional CF busy CF no reply CF unconditional any CF unconditional int ONDARON 9 CF unconditional ext 10 CF busy any 11 CF busy int 12 CF busy ext 13 CF no reply any 14 CF no reply int 15 CF no reply ext 16 Ringer off 17 Hold 18 Alternate 19 Blind transfer call 20 Transfer call 21 Deflecting 22 Shift 23 Conference 24 Headset 25 Do not disturb 26 Group pickup 27 Repertory dial 28 Feature toggle 29 Mobility 30 Directed pickup 31 Trennen 32 Callback 33 Cancel callbacks 34 Consultation 35 Call Waiting toggle 36 Immediate ring 37 PreView 38
181. on shown The following overview opens Network information Options Exit IP address 192 168 1 15 WBM URL http 192 168 1 DNS domain Phone 1 LAN RX LAN TX PC RX PC TX pee LAN autonegotiated Yes LAN information 100 Mbps full duplex PC autonegotiated Yes IP Address Displays the IP address or name that was assigned to the phone in the network WBM URL HTTP address of the WBM interface This address is specified in the address line of the Internet browser and is used to call the WBM interface of the phone in the browser DNS domain The administrator can also assign the phone to the IP address of a DNS domain e g http mein openStage phone Individual phone configuration 243 User if nec P Reset All user data Resetting user data The following user specific settings changed via the phone menu or the WBM interface can be reset to factory settings Display settings Language setting Screensaver Ip Personal images for the screensaver are delete and deleted default imag es are restored administration e g using the OpenStage Manager Audio settings Volumes Settings D Personal ringtone files are deleted and deleted default ringtone files are restored administration e g using the OpenStage Manager Configuration Context menu Bluetooth Configuration and Listen Phonebook All entries are deleted
182. on your telephone To select a tab within a function press the relevant key repeatedly until the required tab is dis played gt Page 20 Use the TouchGuide to navigate conveniently through the applications on your telephone gt Page 21 You can customise your telephone by assigning phone numbers and functions to the pro grammable sensor keys gt Page 23 The function keys allow you to call up the most frequently used functions during a call e g Disconnect gt Page 19 Audio keys are also available allowing you to optimally configure the audio features on your telephone gt Page 19 The TouchSlider allows you to adjust the current volume e g telephone rings ringer vol ume gt Page 19 Incoming calls and new voice messages are visually signalled via the alert bar The keypad can be used to enter phone numbers and text gt Page 26 16 Getting to know your OpenStage phone Ports on the underside of the phone Power supply USB memory stick unit b or USB camera if T lt gs PC m e g OpenStage Manager gt Network switch s wwwm seve amp a Headset N uy e 77 9 able OpenStage operating features OpenStage 80 80G 60 60G Colour Colour Colour Colour Display type TFT TFT TFT TFT 640x480 640x480 320x240 320x240 Illuminated display c c c c Programmable sensor keys 9 9 8 8 Full duplex
183. one etc Launch the data transfer wizard for Bluetooth and follow the instructions Once the vCard is transferred a message confirming the successful transfer is displayed on your OpenStage You may be prompted to accept the vCard Example Newton Isaac vCard received Ok Select and confirm the option shown Transferring a contact to the phonebook Press the key shown Select and confirm the option shown Sending a vCard Prerequisite The Bluetooth connection is configured between your OpenStage and one other device gt Page 232 A vCard file is saved on the OpenStage Search the phonebook for the entry you wish to send Press the key shown Select a phonebook entry Select and confirm the option shown in the context menu The Send vCard via Bluetooth dialog is displayed 246 Bluetooth Paired devices a XYZ gt or Options Search a XYZ gt Sending to a paired device Select Select and confirm the option shown in the context menu for device The vCard for the entry is sent Perform the necessary steps on the destination device to save the vCard data Sending to an unpaired device Select Select and confirm the option shown in the context menu A search is started and detected devices listed Select and confirm the relevant device in the list The vCard is sent Perform the necessary steps on the destination device to save the vCard data Detected devic
184. one in the line trunk group simul taneously functions as the secondary line on that telephone Phantom line Phantom lines are not used as primary lines by any telephones in the line trunk group Phantom lines are established when the number of lines provided by a communications system exceeds the number of available telephones Line utilisation Private line A line that is used by a single telephone This line cannot be used as a secondary line by another telephone Shared line A line that is configured on multiple telephones The line status if configured is displayed in the Overview tab for all telephones that share this line If for example a shared line is being used by a telephone a status message indicating that this line is busy is displayed on all other telephones Direct call line A line with a direct connection to another telephone The line status is indicated by the LED in addition to the display in the Overview tab gt Page 38 Getting to know your OpenStage phone 25 LED display Explanation Off The phone is in idle mode Flashing Incoming call on the line gt Page 125 Hold reminder is activated gt Page 104 Flickering Outgoing call on the line The incoming call was prioritised and selected in accordance with the Automatic line selection for incoming calls option Fast blinking The line is on Hold Blinking Call forwarding is activated Illumi
185. ones All midlet data If you want to activate the phonebook s Restore for instance then Select the option shown Select and confirm the option shown in the context menu The restore operation can begin once you have activated all the options you want Select and confirm the option shown The following message appears when the procedure is finished Restore successfully completed 254 Backup restore User if nec P Phone Backup Restore 17 08 07 14 42 August 3770 Delete Delete Deleting a user backup on a storage medium You can delete invalid or older backups on your USB medium Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the backup you want Select and confirm the option shown A security prompt is displayed Delete backup 17 08 08 14 42 August 3770 Confirm the option shown to delete the backup Backup deletion is the respon sibility of the user and is therefore not password protected Backup restore 255 User if nec P Phone Backup Restore 17 08 07 14 42 August 3770 Displaying and checking backups on USB media Check which backups are stored on the medium Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user pass
186. onsultation when transferring an answered call The delay can be reduced by performing one of the following activities pressing the 9 key This always works lifting the handset This only works if the phone number was entered when the phone was idle or if it was entered for a consultation call when the handset was off hook pressing the loudspeaker key This only works if the phone number was en tered when the phone was idle and the loudspeaker key was not lit or if the phone number was entered for a consultation call and the loudspeaker key was not lit Impe If an emergency number is preset by your administrator the autodial delay for this phone number is reduced to one second Settings for autodial delay You can also configure this setting via the WBM interface gt Page 265 IIIB The setting does not affect automatic emergency number dialling If you select Autodial delay you must either confirm the Dial option press the loudspeaker key or wait until the autodial delay expires to set up a call when di alling with the handset on hook Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Specify a value and confirm your entry Select and confirm the option shown tite Automatic dial delay does not work if you are usi
187. option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth blacklist editor dialog is se lected Select Select and confirm the option shown in the context menu The system searches for devices The detectable Bluetooth devices in your area are listed Select a device for which you wish to block connection Select and confirm the relevant device to add it to the list Removing a Bluetooth device from the blacklist Press the key shown until the application s Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth blacklist editor dialog is se lected Select the relevant Bluetooth device Select and confirm the option shown in the context menu Confirm if you wish to remove this device from the list 242 Individual phone configuration User if nec P Network information Network information This information overview in the user area of the service menu provides you with information about the IP address or name of the phone and the HTML address of the WBM interface It also provides real time data about the network activity of the phone Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the opti
188. option shown in the active connections context menu The other two parties are now connected to one another You can now hang up or dial another number for instance Connect by hanging up Prerequisite Connecting by hanging up is activated ask your administrator and Toggle associate must be set to Yes gt Page 110 Replace the handset or if you are in speakerphone mode press the loudspeak er key The other two parties are now connected to one another 110 Enhanced phone functions User if nec P Configuration Incoming calls Handling Allow call waiting Yes Save amp Exit User if nec P Configuration Connected calls Toggling associate Yes Save amp Exit Allowing call waiting You can also configure this setting via the WBM interface gt Page 265 up If the Call waiting second call function is deactivated a caller hears the busy signal if you are already conducting a call Prerequisite The option was programmed by your administrator Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown When
189. or Select the Konftel 60W on the list again Select and confirm the option shown in the context menu The connection is im mediately established and the Konftel 60W is ready for use Testing the Konftel 60W Bluetooth conference phone Answering a call Prerequisite The Konftel 60W conference phone is ready for use but turned off see user guide Konftel 60W The OpenStage is in idle mode Both the phone and the Konftel 60W ring The caller is displayed To answer the call you can now Press the key shown Select and confirm the option shown Press the On Off key on the Konftel 60W You are connected with the other party The Konftel 60W is activated You can now for example initiate a consultation call or accept a second call to set up a conference Calling a station Prerequisite The Konftel GOW conference phone is ready for use but turned off see user guide Konftel 60W The OpenStage is in idle mode Press the key shown Enter the station number The Konftel 60W switches itself on automatically Once the stations answers you can set up a conference via a consultation or second call Backup restore 251 Backup restore Backups are usually made to a USB mass storage device and contain user spe cific data A backup includes the following components All user settings for configuration Call forwarding instructions with default destinations Phonebook entries with relevant data
190. orted by status see gt Page 46 The number of the respective messages is indicated Confirm the option shown to call the mailbox Follow the voice instructions You may need to enter a password Calling the mailbox directly You can also call the mailbox directly without using the menu The mailbox an swers even if there are no messages waiting Lift the handset Press this key The mailbox answers Follow the voice instructions You may need to enter a password You can call the mailbox any time you see the Please dial prompt on the Ld display 62 Basic functions TEX Call control 2nd alert To ensure that you do not miss any important calls administrator can configure a key that blinks when a call is waiting for instance when you are dialling a num ber or when two calls come in simultaneously IIE Call control does not work with multi line phones Two calls simultaneously Prerequisite The 2nd alert key is set up and call waiting is permitted Page 110 two calls ring at the same time Caller information from the first caller is displayed and you have the following op tions Accept Reject Deflect The 2nd alert key is blinking and you hear a notification tone Display second caller Pressing the blinking 2nd alertl key will display the second caller s information and you again have three options to choose from Return to first caller Press the blinking 2nd aler
191. orwarding calls to a variable number Calls can be forwarded to any number Select and confirm the option shown You can change the number firstly via the context menu IiE Executive 1 and Executive 2 manage the call forwarding themselves using the My status option The change is displayed on the secretary phones Making calls with multiple lines 145 My status At Desk gt My status AtDesk gt Secretary 1 AtDesk gt Managing secretary statuses The My status option on the secretary phone is used to set the presence status und if required to configure call forwarding Configuring status and call forwarding Confirm the option shown The Set Status dialog opens The following options are available in the Set Status menu At Desk Off Desk To 31201 Deputy 123456 on Select the required option and confirm this If a representative is activated Dep uty 123456 off appears in the options list If Secretary 1 only has the Off Desk status all his calls are automatically for warded to Secretary 2 If you activate one of the two call forwardings the At Desk or Off Desk do not affect these If the To Assistant Strict setting on the executive is activated the variable call forwarding and the call forwarding to the representative only takes effect if the other secretary has the Off Desk status or has activated call forwarding to a representative or variable number The
192. oth headsets for more information refer to the headset description The message Pairing in progress is displayed Following successful pairing the device is added to the list of paired devices Connecting a Bluetooth headset to OpenStage The Bluetooth headset must now be connected to the OpenStage 60 80 Select the Bluetooth headset in the list Select and confirm the option shown in the context menu The connection is im mediately established and the headset is ready for operation 248 Bluetooth B 1 EERM mnm E or Repeat dialing 123456 if nec Testing a Bluetooth headset Press the key shown You should now hear the on hook signal in the headset Enter the station number In the pop up menu Select and confirm the option shown The connection is set up as soon as your input in complete If necessary set the call volume Bluetooth 249 User if nec P Configuration Bluetooth Paired devices Options Add device Konftel 60W zi Konftel 60W Set as conference phone Using a Bluetooth Conference Phone You can connect a Bluetooth conference phone to your OpenStage 60 80 which is approved for use with the OpenStage 60 80 Ask your administrator about ap proved conference phone types Connecting a Konftel 60W Bluetooth conference phone Below is an example of connecting and operating a Konftel GOW conference phon
193. phone in the group The only exception is when both secretaries have the Off Desk status and variable call forwarding is configured then calls are for warded to the destinations of the variable call forwarding The DSS keys are also used for consultation calls Calling the executive s mobile phone or connecting to the mobile phone If an executive is away the secretary can reach him directly on his mobile phone If necessary change to the E A Cockpit tab Open the context menu Select and confirm the option shown E g Executive 1select and confirm the option shown The mobile phone rings and Executive 1 answers If you have a call on hold you can connect the other station with Executive 1 by simply hanging up Answering and connecting calls The procedure for answering and connecting calls in the team is exactly the same as described in chapter Making calls in an executive secretary team gt Page 135 Second call Prerequisite Allow call waiting is activated The respective other secretary has the Off Desk status or The other secretary is already on a call and active call forwarding is set to your phone If you receive a second call you can accept ignore forward or reject it Detailed information on this can be found from Page 108 If you have answered a second call you can connect the call via consultation or using the DSS keys 148 Making calls with multiple lines User if nec P
194. pired appears when the validity period is over Confirm Change password and change the password as described in this section If you repeatedly enter the wrong password 2 to 5 times additional attempts are blocked You can make another attempt after a predefined time It is possible that you will not be able to re use a previously used password for a long time so you will have to create another new password Your administrator can tell you about the rules for what and how many charac ters can or must be used in the password D The preset password 000000 corresponds to a blank password In other words the phone cannot be locked and the user menu is not password protected see also Page 173 The user password can also be modified via the WBM interface gt Page 265 amp Press the key shown until the Settings tab is active User Confirm the option shown if nec P Enter and confirm the user password gt Page 26 Security Select and confirm the option shown Change user password Select and confirm the option shown Current password Select and confirm the option shown Enter the current password at least six characters text entry see gt Page 28 and confirm your entry New user password Select and confirm the option shown Enter a new password at least six characters text entry see gt Page 28 and confirm your entry 172 Privacy security Confirm New user p
195. pop up menu appears on the display Select and confirm the option shown to retrieve the call in speakerphone mode Select and confirm the option shown to disconnect the held call Enhanced phone functions 103 D If you enabled Hold and hang up Page 106 the call is placed on hold for a defined time interval gt Page 105 before the prompt is displayed with a recall to retrieve the call or disconnect You can however retrieve the call or disconnect via the context menu before the defined time expires This function is not considered on multi line phones 104 Enhanced phone functions Activating deactivating the hold reminder tone You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active User Confirm the option shown if nec i Enter and confirm the user password Configuration Select and confirm the option shown Connected calls Select and confirm the option shown Allow hold rem Select and confirm the option shown Yes Select and confirm the option shown in the context menu Save amp Exit Select and confirm the option shown Enhanced phone functions 105 User if nec P Configuration Connected calls Hold rem delay r3 Save amp Exit Setting the hold reminder time Use Hold reminder to specify when you want to receive an automatic reminder about a held call T
196. ption shown Enter and confirm the relevant phone s internal number You are connected to your colleague s held call either via the handset or in speakerphone mode 56 Basic functions E and gw q Switching to speakerphone mode IE Make note of the two different processes and activate if necessary your preferred setting gt Page 221 Prerequisite You are conducting a call via the handset and the microphone and loudspeaker functions have been activated by administrator Standard mode Hold down the key and replace the handset Then release the key and proceed with your call US mode If the country setting is set to US you do not have to hold down the loudspeaker key when replacing the handset to switch to speakerphone mode Press the key shown Replace the handset Proceed with your call D s A secure voice communication is indicated by a closed padlock icon on the graphic display a nonsecure voice communication is indicated by an open padlock icon on the graphic display see also Page 51 owitching to the handset Prerequisite You are conducting a call in speakerphone mode Lift the handset The key shown goes out Basic functions 57 q q q q q Laa i Switching from headset to speakerphone mode In standard mode Press and hold the key open listening ist activated Press the key Speakerphone mode is activated In US mode Press the key Press t
197. ption shown Select and confirm the option shown in the context menu Select and confirm the option shown Enhanced phone functions 113 Allowing Transfer on Ring If this option is allowed you can activate call transfer by replacing the handset even before the called party answers You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active User Confirm the option shown if nec P Enter and confirm the user password Configuration Select and confirm the option shown Outgoing calls Select and confirm the option shown Transfer on ring Select and confirm the option shown Yes Select and confirm the option shown in the context menu Save amp Exit Select and confirm the option shown 114 Enhanced phone functions CTI calls Beep on auto answer Speakerphone mode activates automatically on your phone if you use a CTI ap plication such as Outlook to dial a number when Auto Answer is active If Auto Answer is not active the phone rings first and you have to press the loudspeaker key or lift the handset to set up the call This setting also defines whether or not incoming calls are automatically accepted If the function is active an alert beep sounds when a call is automatically accepted Details regarding special applica tion are provided on Page 133 Information on the operation of the configured CTI application
198. r gt Page 178 Logging on and off at different phones In these cases administrator may have made the following settings Log on at a remote phone with forced logon when the user is still logged on at that phone gt Page 179 Delayed logon at a remote phone with forced logon when the user is still logged on at that phone and the phone is busy gt Page 180 Mobility function 177 or Mobile logon Mobility ID i Enter password zi Logging on and off at the same phone Logging on to the phone No other mobility user is logged on Logon via a key If a program key is configured for Mobility Press the Mobility program key Logon via the context menu Select and confirm the option shown in the idle display context menu gt Page 31 You are prompted to enter your mobility ID Enter and confirm mobility ID usually a phone number You are prompted to enter the password Enter and confirm the user password The following messages appear on the display Logging on mobile user Validating Registering Downloading user data Once logon is complete the Mobility program key LED lights up and the mo bility icon Z2 appears in the graphic display next to the mobile phone number 178 Mobility function n or Mobile logoff Mobile logoff Logging off from the phone Prerequisite You are logged on as a mobility user Logoff via key If a program key is configure
199. r incoming calls and reactivating it If you are disturbed on an important call by the phone ringing for example you can deactivate the ringer temporarily and then activate it again Press the key briefly The ringer is deactivated Now press the key again briefly The ringer is reactivated Do not disturb If Do not disturb is activated your telephone will not ring The caller hears the busy tone or an announcement that the called party cannot accept any calls at the moment The Do not disturb feature can be enabled or disabled by means of a specially programmed sensor key or also from the idle menu Ie On multi line telephones Page 14 you can only activate the Do not disturb function for your primary line Enabling do not disturb via a key Prerequisite A programmable sensor key must be assigned the function DND Do Not Disturb gt Page 92 Do not disturb must be allowed gt Page 170 Press the Do not disturb programmable sensor key To deactivate the Do not disturb function press the lit programmable sensor key again 170 Privacy security Do not disturb off or Do not disturb on User if nec Hie Configuration Incoming calls Handling Allow DND Yes Save amp exit Enabling Do not disturb via the idle menu Select and confirm the option shown in the idle menu The Do not disturb icon appears in the header Select and confirm the op
200. r the initial letters The quick search input mask opens automatically Your search is narrowed down by every additional letter entered in the input mask Select a contact as soon as the name you are looking for appears Select and confirm the option shown in the context menu Select and confirm the preferred phone number The phone number is dialled 160 Phonebooks and call lists Changing the display format for contacts Press the key shown Options Select and confirm the option shown Display Select and confirm the option shown in the context menu Lastname Firstname Select and confirm the display format Es Press the key to return to the phonebook The display format selected is stored Phonebooks and call lists 161 Find Last name Find Details Delete Qualifier Corporate directory The corporate directory is an LDAP database It can be accessed via your net work if access has been configured correctly by administrator You can perform searches using the name simple search or different informa tion on an entry advanced search for example job title or department name Searching for a contact Press the key until the Corporate LDAP tab is active Select and confirm the option shown in the Options context menu Select and confirm the required search field for example Last name Enter a search text Once you have completed all required search field
201. r this You can transfer any entries found to your local phonebook Searching for a contact Simple search gt Page 161 Quick search gt Page 163 Using a contact Calling a contact gt Page 116 Transfer entry to local phonebook gt Page 163 Applications available on your OpenStage phone 43 Call lists Imp The call journal function must be activated in order to display call lists gt Page 166 The call journal must also be activated for the customary last number redial function If the call journal is not activated the message Call Log is disabled is shown on the display when you press the key All calls and numbers dialled on your phone are logged in chronological order in call lists IiE Callers with suppressed numbers cannot be saved in the call lists The following call lists are displayed individually on separate tabs Missed tab missed calls Received tab answered calls Dialled tab dialled numbers Forwarded tab forwarded calls Ip Only calls to the primary line are received on multi line phones gt Page 14 When new entries are added to the call lists a message appears gt Page 30 on the idle display and the LED of the mode key gt Page 20 lights up white To call up a call list press repeatedly until the required tab is activated The administrator may have made special settings for missed calls The following keys illuminate depending on the s
202. ration You can access the administration area via the Admin function and by entering the administra tion password Refer to the administration manual for your phone for more detailed information on this topic D s During a software update the phone must not be disconnected from the power supply unit the LAN line or the phone line An update action is indicated by messages on the display and or by flashing LEDs Applications E A Cockpit gt Page 140 Help function You can call up the Help function at any time even during a call Calling up the Help function Press The Help function is activated 50 Applications available on your OpenStage phone Control and monitoring function A control or monitoring function can be activated on your phone for service purposes by remote maintenance Control function Administrator has the option to activate and deactivate features of the phone via remote mainte nance During maintenance the handset microphone loudspeaker and headset are deactivated You are additionally informed on the display that the control function is active Monitoring function In order to detect malfunctioning of a phone for example the administrator installs a monitoring function You can use your phone as normal during monitoring However you will first be informed about the operation with a message on the display and prompted to allow monitoring If administrator has activated a
203. re Missed calls that have been answered by other subscribers are indicated with a green checkmark Select the option shown Select and confirm the option shown in the context menu to prevent calls an swered by other subscribers being displayed in the list Deleting missed calls when called Select the option shown Select and confirm the option shown in the context menu to delete entries man ually when called Select and confirm the option shown 168 Privacy security Ringer off or Privacy security Deactivating the ringtone You can deactivate your ringtone if you do not want to be disturbed by your phone ringing The ringtone can also be deactivated when the phone is ringing Deactivating the ringtone using the keypad Hold down the key until the Ringer off icon appears on the status bar on the display gt Page 27 The ringtone is deactivated To switch the function back on hold down the key until the Ringer off icon dis appears from the status bar on the display You can also switch the function on and off using the option in the idle menu Select and confirm the option shown Deactivating the ringtone via sensor key Prerequisite The Ringer off sensor key must be configured gt Page 92 Press the Ringer off sensor key Press the lit sensor key once more to deactivate the Ringer off function Privacy security 169 M N Deactivating the ringer temporarily fo
204. re was configured by the administrator The conference call is now being recorded You have performed a consultation or accepted a second call gt Page 70 or gt Page 108 The conference call is placed on hold You hear a beep and the recording symbol is shown in the line for the con sultation or second call The call is now being recorded Select and confirm the option shown in the context menu for the consultation or second call in order to include the new participant in the conference The con ference is displayed with all current participants 262 Call recording You hear a beep and the recording symbol o o is shown again in the line for the conference call Your call is included in a conference during the recording Prerequisite You are conducting a call that is being recorded You are to be in cluded in a conference by your call partner You are placed on hold while the conference is being set up You hear the music on hold while your call partner is setting up the conference The recording is paused and the recording symbol Q o has disappeared from the display Your call partner answers again and you are connected to the conference You hear a beep and the recording symbol 0 is shown in the Conference line The conference call is now being recorded Putting a line on hold manually during the recording There are two options for placing a line manually on hold You place the active line on hold dur
205. re not informed that a call was rejected Lift the handset Enter the code see the table of codes Page 202 Accepting You can also accept calls from parties that activated a data protection feature for example caller ID suppression to prevent their phone number from being transmitted Lift the handset Enter the code see the table of codes Page 202 190 OpenScape Voice functions Y mY cr Using abbreviated dialling Abbreviated dialling gives you access to a central list of frequently dialled phone numbers You can dial a specific phone number by simply entering a digit string As these are three digit numbers you can store up to 1000 phone numbers This list is stored centrally and managed by your administrator Lift the handset Enter the code see the table of codes gt Page 202 followed by a number be tween 0 and 999 for the phone number you want to dial The number is automatically dialled Call tracing You can request automatic tracing of the last received internal call This is par ticularly suitable for identifying malicious irritating or troublesome calls Lift the handset Enter the code see the table of codes gt Page 202 The call number is being determined Ask your administrator for the result OpenScape Voice functions 191 Y AN nY Hunt group functions To ensure optimum handling of specific calls your telephone can be assigned to a pickup group gt Pag
206. reensaver 0 00 cee ens 213 Contents 11 Date and time s ou exa x eb Mew ied POOR ek pace POE eR dee ded Ke Re CARN DR LN D 214 Setting the tme serey aie taaa a a ge oped gba eds pu bere eee dethe 214 Setting the date ciiicu e ip RE RXG GE REGERE ERR patched quiu 214 Time display format 42 niri AERAGERAGUIERETVESGGGEEWAGERGGAR RA Yes 215 Date display format 2 22 24 hen PARA GVEA EG RR EE ERE Wa ER RR RUE EG RR 215 Setting daylight saving time llli n 216 Automatic daylight saving time lllillie eh 217 Audio perirat bolita DTI IT 218 VOIUMOCS s see cd seh a cee wea whe Rds See ad Pit ea ed wean ee ad ee bate ee ay 218 Klin T T rm 219 Special ringtones da ecg asehe ogee RAEE Gade tee wea 223 Activating deactivating the ringer 0 cece eh 224 Adjusting the volume during a call 1 2 0 eee 224 Nonsecure voice communication tone and message 0 0 e eee ee 225 Key CICK caisicaesaheudaatbaa ead afte a Pela eRe Oy Hinde ata h ae eatin 226 Setting the language and country 0 ce tee 227 Display lanQuage s aii cod mei dead oe RA we He athe aa day wet a ted Fearne ean 227 Country specific setting escoare srati diarii e rh 229 Context Men 5 cox ceeds eee Ea Y Rau WARREN aaa gay 230 Activating deactivating automatic menu display 0 00 0 cece ee eee 230 Setting the display time csr ss riria rakaa EES eee eee 230 Alarm on changing the Imp
207. ress the sensor key for a saved number The connection is set up Example 2 Call Waiting toggle Activating deactivating You can press a key to activate or deactivate call waiting functionality even dur ing acall The perquisite for this is that a second call is permitted gt Page 110 By default a second call is permitted Press the Call Waiting toggle sensor key The sensor key goes out The sec ond call function is deactivated The call is rejected or forwarded Example 3 Immediate ring This function allows you to switch the preset delay gt Page 149 on and off for all line keys By default the delay is set the key does not illuminate Press the Immediate ring sensor key The sensor key illuminates The delay ringtone is disabled An incoming call rings immediately regardless of what delay time is configured 98 Programmable sensor keys User if nec P Reset Function key data Yes Options Selected user Resetting sensor keys You can reset sensor keys you configured to factory settings see also gt Page 243 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown to switch to the Reset user data menu Select Select and confirm the option shown in the context menu to delete the content of the sensor keys Select Select and confirm Reset se
208. rm the option shown to program the second level In the context menu select and confirm the required function e g Do not dis turb Select and confirm the option shown if you want to change the label on the graphic display Enter and confirm the label you want Select and confirm the option shown Programming enhanced functions Repertory dial Hold down the sensor key to which a function should be assigned until the pro gramming prompt is displayed Impe If the prompt is not displayed or a programmed function is not executed then you can only launch key programming via the user menu ask your administrator about the current setting Confirm to begin programming The sensor key illuminates continuously Select and confirm the option shown Select and confirm the function in the context menu Select and confirm the option shown if you want to change the label on the graphic display Enter and confirm the label you want for example the destination station Select and confirm this option to enter a destination phone number Enter and confirm the stations s destination phone number You can select and insert special characters in the dialling sequence Icon Function Calls up the special characters menu Disconnects the call Activates a consultation hold Enables a normal call Enters a pause for example for international dialling Select and confirm the option shown Programmable s
209. rmation Location of the telephone The telephone should be operated in a controlled environment with an ambient temperature be tween 5 C and 40 C To ensure good speakerphone quality the area in front of the microphone front right should be kept clear The optimum speakerphone distance is 50 cm Do not install the telephone in a room where large quantities of dust accumulate this can consid erably reduce the service life of the telephone Do not expose the telephone to direct sunlight or any other source of heat as this is liable to dam age the electronic components and the plastic casing Do not operate the telephone in damp environments such as bathrooms Software update Imp During a software update the phone must not be disconnected from the power supply unit the LAN line or the phone line An update action is indicated by messages on the display and or by flashing LEDs Product support on the Internet Information and support for our products can be found on the Internet at http www unify com Technical notes current information about firmware updates frequently asked questions and lots more can be found on the Internet at http wiki unify com Contents 5 Contents Important IMIOMMNANON amp saspe moy 444 Re 48 R 3 Trademarks 3 oed veda aie wu pee eek ven Rd a lye E PIT Y Ee MP des RE RUE UR 3 Location of the telephone 0000 ccc rr 4 Software update sem euo qe ee oe cn EROR RE
210. s The OpenScape Voice supports a number of functions that you can activate and deactivate from your phone D On multi line telephones the full scope of OpenScape Voice functions is only available for the primary line Feature toggle key for hunt group You can pick a programmable sensor key and program it as a feature toggle key for activating the make line busy and stop hunt functions You can then use the programmable sensor key to activate or deactivate the rel evant OpenScape Voice function on the server for this phone You can only program first level programmable sensor keys because those linked to LEDs are used to display function status as either on LED on or off LED off The LED indicates the status of the function on the server and can therefore change without any of the programmable sensor keys being pressed Example Switching between Line busy and Line free see also Page 191 Prerequisite Your administrator configured a programmable sensor key with the function Busy make line busy for the hunt group gt Page 95 Press the programmable sensor key the key lights up Press the illuminated programmable sensor key once again to release the line the keys stops illuminating 186 OpenScape Voice functions Y a oY a Making anonymous calls Your administrator decides whether or not your caller ID name and phone num ber is displayed on a called party s station A
211. s confirm the search request by selecting and confirming OK on the display keypad Page 28 pe When entering data in the search fields note that the entry of wildcards is not permitted an is automatically inserted at the start of the search string for phone numbers an is inserted at the end of the search string in other fields You can perform searches using the name simple search or different informa tion on an entry advanced search for example job title or department name You can now Call the contact gt Page 116 View the entry see below Viewing entries Prerequisite You found and selected a contact see above Select and confirm the option shown in the context menu for the entry New search To conduct a new search you must first clear all the search fields Select and confirm the option shown in the Delete context menu All search fields have been cleared Defining a qualifier before a search Prior to a search you can select which qualifiers should also appear in the out put list in the Options context menu Select and confirm the option shown You may choose between the following cri teria No qualifier Job function Address 1 Email 162 Phonebooks and call lists Business 1 Mobile Business 2 Private Company Address 2 Select and confirm the desired qualifier Exit the list Phonebooks and call lists 163 Hans Meier Save
212. s an OpenStage Key Module for OpenStage 80 SIP 18 Getting to know your OpenStage phone OpenStage Manager This program offers an additional option for tailoring your OpenStage to your personal needs OpenStage Manager is suitable for the following models OpenStage 60 SIP HFA OpenStage 60 T OpenStage 80 SIP HFA OpenStage 80 T e OpenStage 60 G 80 G SIP HFA Features Phonebook management Assignment of images to contacts Synchronisation of contacts Save and restore Key programming Screensaver Ringtones up Contact your administrator for the latest version of OpenStage Manager Getting to know your OpenStage phone 19 Keys and controls Function keys Function when key is pressed End disconnect call gt Page 58 Activating deactivating call forwarding gt Page 77 Key currently has no function Audio controls Audio keys md e Es Function when key is pressed Activate deactivate the loudspeaker Page 52 Activate deactivate headset gt Page 53 Activate deactivate microphone also for speakerphone mode Page 69 TouchSlider Similar to the TouchGuide Page 21 you can set properties for your telephone such as the vol ume by sliding your finger over the TouchSlider w The blue illuminated slider control displays the volume setting for the current tone ringtone hand set tone and loudspeaker tone You can adjust t
213. s an entry in the dial plan 66 Basic functions User if nec P Configuration Outgoing calls Immediate dialing Yes Save amp Exit Immediate dialling Immediate dialing should only be activated if administrator has configured and approved a dial plan Immediate dialing is deactivated by default For this reason after entering the number you must either confirm the Dial option or wait until the dial delay ex pires to set up the connection If Immediate dialing is configured your call is automatically dialled as soon as the string entered matches an entry in the dial plan Activating or deactivating immediate dialling You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown Basic functions 67 Dialling using the hot or warm line function Your administrator can configure a hot or warm line for your phone If you lift the handset of the phone or press the loudspeaker key with a hot line immediately or with a warm line after a defined period of time a number specified by administrator is dialled Examples Th
214. s prompt after a defined time in terval Enhanced phone functions 109 Ignore Reject Deflect lig Complete Xfer or jor Ignoring second call Prerequisite You are conducting a call and call waiting is allowed gt Page 110 In the pop up menu Select and confirm the option shown The caller still hears the on hook signal You can subsequently Accept Reject or Deflect the second call While the ignored second call continues to wait from the active call you can make a consultation call initiate a conference toggle between the consultation call and your call party transfer a call A third call would be rejected with the busy signal If you have disconnected the first call the ignored second call rings like a normal call Rejecting a second call Prerequisite You are conducting a call and call waiting is allowed gt Page 110 In the pop up menu Select and confirm the option shown The second call is rejected The caller hears the busy signal The caller s phone number is added to the missed calls list Deflecting a second call Prerequisite You are conducting a call and call waiting is allowed gt Page 110 In the pop up menu Select and confirm the option shown Enter and confirm the phone number The second call is deflected to the destination specified Connecting parties Prerequisite You have accepted the second call Select and confirm the
215. s the call ends press C3 to return to the point in the menu struc ture where you were interrupted Answering a call via the handset The phone rings The caller is displayed D s If the phone number is stored in the local telephone the associated name is shown on the display must be activated by administrator Lift the handset Set the call volume Answering a call via the loudspeaker speakerphone mode The phone rings The caller is displayed The pop up menu opens Select and confirm the option shown The key lights up Press the key shown The key lights up The speakerphone function is activated Set the call volume Basic functions 53 if nec Suggestions for using speakerphone mode Tell the other party that speakerphone mode is active Adjust the call volume while speakerphone mode is active The ideal distance between the user and the phone in speakerphone mode is about 50 cm Answering a call with a headset Prerequisite A headset is connected Ip Make sure your headset port is set up properly gt Page 222 Answering calls via the headset The phone rings The key flashes Press the key shown Set the call volume Page 19 Answering calls automatically via the headset Prerequisite The administrator has additionally configured a key with the Au to Headset function AICS Zip tone gt Page 92 Press the Auto Headset sensor key to activate aut
216. s with multiple lines 133 gor LD or LE Call pickup You can pick up calls for another DSS station The LED flashes if a call incoming for this station s line Indirect pickup Prerequisite The auto answer function must be deactivated gt Page 114 Press the DSS key The call is routed to your primary line and rings Lift the handset or press the speakerphone mode or headset key You are con nected with the other party Rejecting a call Prerequisite Your administrator enabled the Reject option for DSS keys and deactivated Auto answer gt Page 114 Press the DSS key The call is routed to your primary line and rings Select and confirm the option shown in the pop up menu The caller hears a busy signal Direct pickup Prerequisite The auto answer function must be activated gt Page 114 Press the DSS key The call is routed to your primary line and you are immedi ately connected with the other party via speakerphone 134 Making calls with multiple lines Deflecting a call to a DSS station Prerequisite The deflect function is enabled for DSS keys For information on the current setting see gt Page 100 If you receive a call on one of your lines you can immediately deflect it to the DSS station Your phone rings and a line key flashes Press the relevant DSS key The call is deflected to the DSS station If the DSS station does not answer you can pick up the call by pressing the DSS key
217. sed for daylight saving time Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Enter and confirm the difference between daylight and standard time in minutes Select and confirm the option shown Individual phone configuration 217 Automatic daylight saving time The Auto DST setting is provided for information purposes and can only be changed by your administrator You can also access this information via the WBM interface gt Page 265 Press the key shown until the Settings tab is active User Confirm the option shown if nec gs Enter and confirm the user password Date and time Select and confirm the option shown Auto DST You can manually set the daylight saving time if a No entered here Page 216 218 Individual phone configuration User if nec P Audio Volumes Handset or ex j Save amp Exit Audio Optimise the audio settings on your OpenStage for your environment and ac cording to your personal requirements Volumes Set the volume here for instance for the loudspeaker handset or headset IiE Use the TouchSlider to adjust the current volume settings gt Page 19 You can preset different volumes for the following microphones and signals in eight levels Loudspeaker Ri
218. set or if you are in speakerphone mode press the loudspeak er key Both call partners remain connected You are disconnected from the con ference call Disconnecting a party Select and confirm the option shown in the Conference context menu Both connections are cleared down the conference is cleared down Allowing a local conference This option allows or blocks the Local conference function You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown 122 Enhanced phone functions User if nec Hie Configuration Connected calls Allow exit conf Yes Save amp exit Allowing joining in a local conference You can use this option to decide whether or not your call partners are allowed to join calls after you exit the conference call You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option s
219. shown Select and confirm the option shown Select and confirm the waiting time in the context menu Select and confirm the option shown 1 The phone displays the current setting 214 Individual phone configuration User if nec P Date and time Time Ei Save amp Exit User if nec P Date and time Date ri Save amp Exit Date and time You can choose the date and time display here You can also configure this setting via the WBM interface gt Page 265 Setting the time Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Confirm the option shown Select and confirm the option shown Enter and confirm the time Select and confirm the option shown Setting the date Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Confirm the option shown Select and confirm the option shown Enter and confirm the date Select and confirm the option shown Individual phone configuration 215 User if nec gs Locality Time format 24 Stunden Save amp Exit User if nec P Locality Date format dd mm yyyy Save amp Exit Time display format You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is ac
220. silent monitoring Station A and B are on a call You want to monitor the call but so that neither station notices Your phone internal station A internal or external station B You can hear station A but cannot talk to him because he cannot hear you You can hear station B but cannot talk to him because he cannot hear you Station A and B can hear and speak to each other Lift the handset Enter the code for active silent monitoring and the destination number see code table gt Page 202 You are connected to the call and can listen End the silent monitoring unnoticed by replacing the handset 198 OpenScape Voice functions One way Intercom and Two way Intercom function With One way Intercom or Two way Intercom the loudspeaker or speakerphone function of a destination phone is activated automatically when the connection is established Use of these functions is conceivable for example between an executive and secretary or between a doctor and receptionist Possible functions include One way Intercom with variable input of member number to a saved member number Two way Intercom with variable input of member number to a saved member number Prerequisites The team member belongs to the same collective group as you and has like wise been assigned a member number The team member s phone has a loudspeaker One way Intercom and or a speakerphone function Two way Inter
221. so be displayed Confirm the option shown You are reconnected with the first partner IL alarm If you have activated a IL alarm gt Page 231 you will see an advisory on the display and a defined ringtone rings if the IL changes from a higher to a lower IL This can happen for example when a call is picked up Individual phone configuration 207 User if nec P Phone Display Display theme Crystal sea Save amp Exit Individual phone configuration Display Adjusting the display to a comfortable reading angle You can swivel the display unit Adjust the display unit so that you can clearly read the screen Appearance Select your preferred appearance for the menu display here Impe For sample display themes see Page 27 You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown Select and confirm the required colour in the context menu Select and confirm the option shown 1 The phone displays the current setting 208 Individual phone configuration User if nec P Phone Display Slider brightness pe or La Save amp Exit Lamp brightness for TouchSlider Adjust the brightness
222. st dialled number The last phone number dialled on your telephone on the primary line in the case of line keys is displayed for redialling in a pop up menu Lift the handset or press the speakerphone mode or headset key Seize the required line gt Page 126 In the pop up menu Confirm the option shown The connection is set up Forwarding calls on primary line The call forwarding can only be activated for the primary line Which call for wards are possible how they are configured and activated can be found from gt Page 77 Call forwarding information Prerequisite Your administrator has activated Forwarding shown If you have activated one of the forwarding types on your phone for the primary line and a station calls a popup window with the following information opens Who is calling The forwarding destination 1 Please note the information in relation to the call journal on gt Page 68 128 Making calls with multiple lines During calls Making and receiving calls on a single line If you only use one line on your multi line telephone to make calls and you re ceive calls on the same line the phone operates in the same way as a single line telephone Redial gt Page 68 Consultation gt Page 70 Toggle Connect gt Page 72 Callback gt Page 74 Hold gt Page 102 Call waiting second call gt Page 108 Transferring a call gt Page 111 Conference gt Page 120 Functions availabl
223. st for the consultation call or the new conference parties select Hold instead of Consult and or Start conference in the context menu or press the Hold key and then open a phonebook or a required call list gt Page 155 Alternatively you can also open a phonebook or call list without using the Hold functions the active call is automatically placed on Hold Ending a consultation call Select and confirm the option shown in the context menu The consultation call is disconnected The call with the first party is resumed 1 Please note the information in relation to the call journal on gt Page 68 Basic functions 71 Disconnect amp return Retrieve held call Disconnect amp return Disconnect amp return Ending a consultation call You end the consultation Select and confirm the option shown in the context menu The consultation call is disconnected The call with the first party is resumed The second party hangs up If the second call partner hangs up you will be prompted to retrieve the first call again if Hold and hang up is disabled gt Page 106 Otherwise the first call will remain on hold until you receive this prompt after a defined time interval Confirm the option shown You are reconnected with the first partner If the call is kept on hold you can retrieve the call via the context menu IHE before the set time expires Ending the consultation with an active h
224. stening 3 gt Page 221 Headset port 3 gt Page 222 Special ringers Internal 9 gt Page 223 External gt Page 223 Recall 3 gt Page 223 Emergency 3 gt Page 223 Special 1 Special 2 Special 3 Configuration Outgoing calls Autodial delay seconds t amp j Page 118 Callback option amp gt Page 75 Allow busy when dialling t gt Page 119 Allow transfer on ring gt Page 113 Allow immediate dialling gt Page 66 Incoming calls Deflecting Allow deflection amp gt Page 100 Default deflect destination gt Page 100 Deflect to DSS amp gt Page 100 Forwarding call forwarding by type see gt Page 83 Settings Forwarding Favourites Destination 1 to Destination 5 fj gt Page 81 Forward all calls allowed Y gt Page 81 to fj gt Page 80 Direct destination gt Page 78 Forward on busy allowed gt Page 81 to J gt Page 80 Direct destination gt Page 78 Forward on no reply allowed 9 gt Page 81 to gt Page 80 Web interface WBM 267 Direct destination gt Page 78 No reply delay seconds ty gt Page 82 Alerts Visual alerts t amp j gt Page 101 Audible alerts amp y gt Page 101 Forwarding partyty gt Page 101 Handling Allow call waiting 9 gt Page 110 Allow DND amp gt Page 170 Allow busy when dialling ty gt Page
225. t key again to return to the first caller s displayed in formation Accept a call If you accept one of the calls the other call is treated as a second call see gt Page 108 Basic functions 63 While dialling Please note that the Busy when dialling gt Page 119 function is disabled after 2nd alert is configured The exception is if you dial a number during a Consult gt Page 70 Prerequisite The 2nd alert key is configured and call waiting is allowed gt Page 110 You receive a call while you are dialling The 2nd alert key is blinking and you hear a notification tone Press the blinking 2nd alert key Dialling is interrupted The caller s information is displayed and you have the following options Accept Reject Deflect Basic functions Making calls iE If you selected the option Busy When Dialling gt Page 119 you will not be interrupted by an incoming call In this case the caller hears the busy signal You can also use enhanced functions such as call lists or the personal or cor porate directory in order to call a subscriber gt Page 116 Off hook dialling Lift the handset oY Enter the station number In the pop up menu Dial Confirm or wait until the dial delay expires see gt Page 118 or In the pop up menu Redial 1 Confirm the option shown The connection is set up TM If you are using a dial plan and Immediate dialing
226. t opens In the pop up menu Select and confirm the option shown All entries are deleted Phonebooks and call lists 157 Options Groups Options New group Group name i Save amp Exit Options Groups Home Edit Group name i Save amp Exit Managing contact groups Creating a new group Press the key shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown Select and confirm the option shown in the context menu An overview appears for new groups Select and confirm the option shown Enter and confirm a new group name Select and confirm the option shown The new group is stored Editing a group name Press the key shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm a group Select and confirm the option shown in the context menu Select and confirm the field you want Edit and confirm an entry Select and confirm the option shown The changes are applied 158 Phonebooks and call lists Details Groups Home Save amp Exit Options Groups Home Delete Delete Options Groups Home View Niels Bohr Details Picture E Picture 1 Adding a contact to a group Press the key shown Select a phoneboo
227. t type pc port status pc port type pc port autoMDIX vlan id qos layer 2 qos layer 2 voice qos layer 2 signalling qos layer 2 default qos layer 3 qos layer 3 voice qos layer 3 signalling Ildp med operation None None 0001e325eaca Manual No 0 None No None Yes 13 Web interface WBM 265 Web interface WBM You can configure a number of settings for your phone via the WBM interface Communication is via a secure HTTPS connection Access to the WBM interface must be activated by administrator Calling up the WBM interface I For more information on the IP address the WBM interface address and how to connect the telephone to the network refer to the section entitled Network information gt Page 242 To call up the WBM interface open a Web browser and enter the following https IP address of the phone IP address of the phone is the IP address of your phone or https Name of the phone Name of the phone which was assigned by administrator na You might receive a certificate notification from the browser Follow the instructions to down load the certificate You will be prompted to configure a user password the first time you call up the WBM inter face gt Page 171 You must log on with this password in future every time you want to open the User Pages Administrator Pages This area lets you configure settings for administering your phone and the
228. terms of the contract If a particular function on your phone is not available to you this may be due to one of the following reasons The function is not configured for you or your telephone Please contact your system support representative Your communications platform does not feature this function Please contact your sales partner for information on how to upgrade This user guide is intended to help you familiarise yourself with OpenStage and all of its functions It contains important information on the safe and proper operation of your OpenStage phone These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network These instructions should be read and followed by every person installing operating or program ming an OpenStage phone Imp For your own protection please read the section dealing with safety in detail Follow the safe ty instructions carefully in order to avoid endangering yourself or other persons and to pre vent damage to the unit This user guide is designed to be simple and easy to understand providing clear step by step in structions for operating your OpenStage phone Administrative tasks are dealt with in a separate manual The Quick Reference Guide contains quick and reliable explanations of frequently used functions Symbols used in the manual Operations and settings that can be made both at the phone an
229. tes on calllists llli RII 43 Managing call listS 234 203 2o dh e408 Miva ede phd peer di br PLE dH d 44 Entry details nr Ede RARE gal XN RENE TREE YR aap RUE RS x 45 Using ametry icc EE REIS EN cea eee ORARE ee dea NERA 4 45 Voicemail answering machine slseeleee n 46 Program Service menu Applications menu llle 47 User Settings sa scc att Ersa Enea Pd REISE EEEE G6 EX xq dca gu adios 47 Administration es yarn gio eee sedis bee ed yee Pe eed ee eae Bede ewe a 49 Applications sese Set ex rata was Xe ek RO X OUR A RUE Pee EAE RUE EASE 49 Help function iue aether ORE Ee Gd Er den dete ier red dene 49 Control and monitoring function llllieee 50 Basie RUNDE IS ird hehe eun Fe eo d 9 4 3 04 Pra diua dr a 51 Secure voice transmission 0 0 et hh 51 Emergency mode sudra reta peeeatedta lave RU RR CEEAa erate Pavey ea keta 51 Incoming calls ata eked RE RR DERE xp RU auus ac XU NU EO Nue ad een dieses 52 Answering a call via the handset 0 0 00 cece ren 52 Answering a call via the loudspeaker speakerphone mode 00 2 00 eae 52 Answering a call with a headset 53 Directed PICKUP iex ex RR obs da ewe we XU ARR cena Red EN RUN EGO a SEES 54 Picking up Call 122i ne add oe Bde Rad Rd dee eA ERI RR bed ebbe 54 Picking up a held call 2 0 00 0c ehh 55 Switching to speakerphone mode 0 0000 cect les 56 Switching to the handset esrus crano ad Toa
230. the Dis coverable function for Bluetooth when new Bluetooth devices are to be connected A connection is established for devices that are already con nected even if the Discoverable function is deactivated 234 Individual phone configuration User if nec P gt Configuration Bluetooth Configuration Phone name r3 Save amp Exit Bluetooth name for your OpenStage Here you can determine which name your OpenStage should use to register at other Bluetooth devices You can also configure this setting via the WBM interface gt Page 265 Impe By factory default the Bluetooth name is OpenStage MAC address of your telephone Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth settings dialog is selected Select and confirm the option shown Specify and confirm the required name Select and confirm the option shown Individual phone configuration 235 User if nec p Configuration Bluetooth Configuration Pairing No or Automatic or Prompt Save amp Exit Configuring pairing settings Pairing is used for checking the access authorisation of a Bluetooth device in a Bluetooth network During the pa
231. the user password The following mobility messages appear in the display Logging off elsewhere Validating Registering Downloading user data The logoff is simultaneously displayed on the remote phone Once logon is com plete the Mobility program key LED lights up and the mobility icon appears in the graphic display 22 180 Mobility function or Mobile logon Mobility ID 5 Enter password im Logging on with forced delayed logoff at a remote phone If the remote phone is busy and your administrator enabled Forced logoff during call with a set timeout forced logoff does not occur until this timeout expires Logon via a key If a program key is configured for Mobility Press the Mobility program key Logon via the context menu Select and confirm the option shown in the idle display context menu gt Page 31 You are prompted to enter your mobility ID Enter and confirm mobility ID usually a phone number You are prompted to enter the password Enter and confirm the user password The following mobility messages appear in the display Validating Logging off elsewhere Impe At the same time the graphic display on the busy remote phone shows Forced logoff Afterthe set timeout the active call is ended and remote logoff is performed Registering Downloading user data Once logon is complete the Mobility program key LED lights up and the mo bi
232. tination O Unconditional gt Edit favorites Destination 1 r3 Save amp Exit Saving destination phone numbers for call forwarding IiE You can also enter the call forwarding settings via the user menu gt Page 101 or via the WBM interface gt Page 265 Press the key shown The pop up menu opens The message Set forward on to is displayed with the number of the last forwarding destina tion and you have the following options Accept Set a forwarding destination Edit call forwarding Cancel Select and confirm the option shown Three types of call forwarding are offered in the settings menu Unconditional Busy No reply after 1 s Iu You can check whether Busy or No reply call forwarding is activated Save destination phone number Select forwarding type here for instance Unconditional Select forwarding type in context menu Enter edit and confirm the destination phone number Edit favorites You can configure up to five destination phone numbers for call forwarding These destination phone numbers can then be assigned different forwarding conditions Select forwarding type here for instance Unconditional Select and confirm forwarding type in context menu Select and confirm the option shown Enter edit and confirm the destination phone number If necessary define additional destination phone numbers Select and confirm the option
233. tion Press the DSS Executive 1 key Executive 1 answers Announce the call Press the hang up loudspeaker or headset key IIE You can also select Complete Xfer from the context ment Connecting without consultation Press the DSS Executive 1 key Executive 1 does not answer Select and confirm the option shown in the pop up menu Press the hang up loudspeaker or headset key The Executive 1 phone rings If Executive 1 does not answer the call so erfolgt ein Wiederanruf see also gt Page 111 nach einer eingestellten Zeit T The Executive 1 direct station selection key on the Secretary 1 phone illuminates Consultation without connecting Press the DSS Executive 1 key Executive 1 answers Transferring is not wanted The Secretary 1 takes the call back Select and confirm the option shown in the pop up menu The Secretary 1 is reconnected with the caller Toggle disconnect or conference During a consultation call Secretary 1 can toggle between Executive 1 and the caller can initiate a conference or disconnect one of the two call parties More on this subject can be found on pages Page 72 and Page 120 Making calls with multiple lines 139 DSS keys These keys are configured in such a way that every phone can be reached by every phone in the group The DSS keys are also used for consultation calls IE Press a team member s DSS key The relevant phone rings and the party
234. tion Forwarding must be authorised by administrator D On multi line telephones Page 14 you can only configure call for warding for the primary line Three forwarding conditions can be programmed in the forwarding menu Unconditional Busy No reply after 1 s Because of its direct impact Unconditional call forwarding has the highest pri ority followed by No reply and Busy If active Unconditional call forwarding is indicated on the graphic display when the phone is idle Forwarded calls can be logged in a call list 2 Page 43 The menu Forwarding offers you three types of call forwarding O Unconditional gt Destination phone number O Busy gt Destination phone number O No reply after 1 s gt Destination phone number A phone number may already be assigned to each call forwarding type For ex ample one Destination could be Destination 12345 Impe Alternatively call forwarding can be programmed on one or more keys with a fixed destination and a predefined forwarding or call type gt Page 95 78 Call forwarding or Accept or Set a forwarding destination Hi or Using call forwarding The following functions are available for activating and deactivating call forward ing and configuring it in accordance with your requirements Activate or deactivate immediate forwarding gt Page 78 Saving destination phone numbers for call forwarding gt Pag
235. tion shown in the idle menu The Do not disturb icon disappears Allowing Do not disturb You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown Privacy security 171 Security User password Your user password protects your individual configurations including your lan guage settings You can also use the user password to lock your telephone gt Page 174 Administrator may have configured the following settings The password is deactivated You do not have the option of configuring user settings The message Password is disabled is displayed The password is temporarily blocked You do not have the option of configur ing user settings at this time The message Password suspended is dis played After initialling logging onto a user area you may have to replace the default password with a new password A password can have a predefined period of validity You will have to create a new password when the period ends The message Change Password 1 days left will alert you to this at the appropriate time The message Pass word has ex
236. tion tone Deactivating Unmark the line as the end of the hunt group chain Lift the handset Enter the code see the table of codes gt Page 202 Wait until you hear the confirmation tone OpenScape Voice functions 193 Y Reachability You can make either serial calls or simultaneous calls on several sites The fea tures for this are serial call parallel call Prerequisite The administrator has configured the respective feature for your main number in OpenScape Voice Serial call Managing number lists activating serial call Before the serial call number can be activated a serial call list much be created This can be prepared either by administrator or you can create it yourself later Up to six numbers can be entered in the list for sites on which incoming calls in cluding your main number should be signalled sequentially Each number can consist of up to 30 digits Lift the handset Enter the code for the edit mode see code table gt Page 202 The edit mode opens and you hear an announcement with the following infor mation Feature name Current status active inactive Number of numbers currently on the serial call list You are prompted to do one of the following Activate deactivate the feature only if numbers are already entered in the list Call up the numbers currently entered in the list Add or delete numbers Repeat the options in edit mode If the serial call list
237. tivated all existing entries in the journal as well as messages for available missed calls on the display and via LEDs are de leted Logging missed calls Two options are available to you for this function Answered elsewhere Delete entry All missed called intended for this line are logged and new missed calls are dis played If the Exclude option is selected for Answered elsewhere missed calls for this line that were answered either by other subscribers in the group or with Directed pickup are neither displayed nor logged see also Page 59 The Exclude setting is recommended if groups are set up Missed calls you called back are deleted automatically in the default setting De lete when called You can prevent this by selecting the option Manually for Delete entry and delete these calls specifically yourself Phonebooks and call lists 167 User if nec P Configuration Call logging Missed calls Answered elsewhere Include Exclude or Delete entry When called Manually Save amp exit You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown Displaying missed calls that were answered elsewhe
238. tive Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the time format 12 or 24 hour display in the context menu Select and confirm the option shown Date display format You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the format you want Select and confirm the option shown Date and time Daylight saving Yes Save amp exit User if nec P Date and time Difference mins r3 Save amp Exit 216 Individual phone configuration Setting daylight saving time You can also configure this setting via the WBM interface gt Page 265 Prerequisite Auto DST is deactivated gt Page 217 amp Press the key shown until the Settings tab is active User Confirm the option shown if nec P Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu Select and confirm the option shown Setting the difference between daylight saving and standard time Prerequisite Auto DST is deactivated Page 217 Enter the difference to be u
239. tooth device Select and confirm the option shown in the context menu Confirm if you wish to delete the device Renaming a Bluetooth device in the list A Bluetooth device is entered in the list with the name set in the device This is often the device type You can change this logon name Press the key shown until the application s Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select and confirm the option shown The Bluetooth pairing manager dialog is selected Select the relevant Bluetooth device Select and confirm the option shown in the context menu Enter and confirm the new name Individual phone configuration 241 User if nec P Configuration Bluetooth Blacklist Options Add device Bluetooth Device XYZ User if nec P Configuration Bluetooth Blacklist Bluetooth Device XYZ Delete Delete Blacklist for Bluetooth devices The blacklist contains the Bluetooth devices for which a connection setup at tempt should be rejected by OpenStage The connection will only be allowed if the setup attempt comes from OpenStage Adding a Bluetooth device Press the key shown until the application s Settings tab is active Select and confirm the option shown Enter and confirm the user password Select and confirm the
240. tting up a conference during recording 0 cee ee eae 261 Adding conference participants during the recording 000 iles 261 Your call is included in a conference during the recording 00 ee eee eae 262 Putting a line on hold manually during the recording illie sees 262 Diagnostic information isseeee e eee 263 Web interface QVVBIM cia dria RRR RR cae e rn gaa 265 Calling up the WBM interface 0 ce RR e 265 Administrator Pages llsseeeeee hh 265 User aI S TTE 265 User Moncer sst ieee las EATA AEEA Caw lag ERES RN ERE E S 266 FIXINOPIIODIEMIS 6245445546440 Bori aa S E dU d dod dis 270 Caring for your telephone rs ccririsrirerri tenes 270 Troubleshooting 0 eh Re mers 270 Contact partner in the case of problemS asuaan 00 cee ees 270 L cal user MENU seseorg espia Hak WES adr dI dini gers ede 271 Opening the user menu on the phone 2 000 cece eee 271 User Menu display serseri ox eden cu red eed patema daa eh doe b ga ea ads 271 Key functions 2 vh boeiaeeia gee dine ed are dag Mild opdad DE dene ed e den 281 MOOK oa 440800446000 Pieds dd Ead dubduice m 2b ete be ban 283 General information 13 General information About this manual This document contains general descriptions of the technical options which may not always be available in individual cases The respective features must therefore be individually defined in the
241. u have chosen the pattern ringtone see gt Page 219 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select the option shown Select the required pattern melody between 1 and 8 e g 4 in the context menu You will immediately hear the corresponding Ringer melody Confirm the selected Ringer melody Select and confirm the option shown Pattern sequence You can also configure this setting via the WBM interface gt Page 265 Prerequisite You have chosen the pattern ringtone see gt Page 219 Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Select and confirm the option shown Select Select the required Ringer tone sequence between 1 and 3 e g 2 in the context menu You will immediately hear the set Ringer melody with the selected Ringer tone se quence Confirm the selected setting Country setting for speakerphone mode Enter the country setting you prefer for speakerphone mode here gt Page 56 You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active Confirm the option shown 1 The phone displays the current setting 222 Individual phone configuration if nec P Enter and confirm t
242. ur telephone Page 99 Keyset Manage your trunk keys Adjust the settings on your telephone Page 148 Bluetooth Prepare your phone for Bluetooth operation Adjust the settings on your telephone Page 232 Phone Adjust the display design settings and program the sensor keys on your OpenStage Save your settings Backup restore Back up the current user settings or restore the saved settings Adjust the settings on your telephone gt Page 251 Screensaver Adjust the settings on your telephone gt Page 207 Display Adjust the settings on your telephone gt Page 207 Programmable keys Program sensor keys with frequently used functions or phone numbers Adjust the settings on your telephone gt Page 92 Locality Enter your country specific settings Adjust the settings on your telephone gt Page 227 Security Protect your settings and data by assigning a password Adjust the settings on your telephone gt Page 171 Network information Information about the IP address of the phone and HTML address of the WBM interface View information on the phone gt Page 242 Applications available on your OpenStage phone 49 Diagnostic information Provides information on all of the important settings of the telephone Can provide valuable help in support situations gt Page 263 Reset Personal settings made via the telephone menu or the WBM interface can be reset to factory set tings gt Page 243 Administ
243. user password Locality Select and confirm the option shown Language Select the option shown Deutsch Select and confirm the language in the context menu Save amp Exit Select and confirm the option shown 1 The phone displays the current setting 228 Individual phone configuration You may choose from the following languages Bahasa Indonesia Bahasa Malaysia Brasileiro Catala CeStina Cymraeg Dansk Deutsch 9 Eesti keel 10 English 11 English US 12 Espafol 13 Frangais 14 Hrvatski 15 Italiano 16 LatvieSu Valoda 17 Lietuvig Kalba 18 Magyar 19 Nederlands 20 Norsk 21 Polski 22 Portugu s 23 Romana 24 Sloven ina 25 Slovenski Jezik 26 Srpski Jezik 27 Suomi 28 Svenska 29 T rkce 30 EAAnvika 31 benrapcku 32 MakenoHckM Ja3nk 33 Pyccku 34 Cpnckn Je3uk 35 pX ONOOARWD Individual phone configuration 229 Country specific setting Adapt your phone settings to suit the country specific conditions for example transmission parameters You can also configure this setting via the WBM interface gt Page 265 Press the key shown until the Settings tab is active User Confirm the option shown if nec i Enter and confirm the user password Locality Select and confirm the option shown Country Select the option shown Germany Select and confirm the country in the context menu Save amp Exit Select and confirm the option shown
244. ut the state of the relevant line Explanation Call for the corresponding line Call for a line with suppressed ringtone gt Page 154 Hold reminder is activated gt Page 104 The line is currently not available The line is busy You are holding the line The line is free IE Please note the LED displays for the line keys gt Page 25 Applications available on your OpenStage phone 39 Context in the line overview In the context menu of a selected line you have the following options with Own free line Select View Own line with active call Hold Clear replace handset View Own line with held call Retrieve View Other free line Select View Other line with active call Hold Clear replace handset View Other line with held call Retrieve View Other line busy View Connecting 1 After a period of time set by administrator the tab of the selected line is displayed as a preview 2 The connect function must be activated by the administrator 40 Applications available on your OpenStage phone Phonebooks In addition to the local phonebook this application also contains entries from other directory ser vices such as a corporate directory To activate a specific tab press repeatedly until the required tab is displayed Example Tab ES Personai OE ae A
245. ve des tinations If the destination phone numbers for Any call are assigned or changed this call forwarding has priority and both external and internal calls are forwarded to this destination phone number 86 Call forwarding Press to open the call view Call forwarding for the selected call type is activated Call forwarding 87 Edit call forwarding Edit favorites Destination 1 n Save amp Exit Edit call forwarding Unconditional O Any call gt 3339 Copy Preconfiguring or changing destination phone numbers You can preconfigure up to five destination phone numbers for call forwarding These destination phone numbers can then be assigned to the different call types Press the key shown Select and confirm within three seconds Select and confirm the option shown For instance select and confirm the first destination Enter edit and confirm the destination phone number If necessary define additional destination phone numbers Select and confirm the option shown Press to open the call view Copying and pasting destination phone numbers The current destination phone number for a call type is copied For example the current destination phone number for All calls should also become the current destination phone number for Internal Press the key shown Select and confirm within three seconds The three forwarding types and associated call types are offered to you
246. with the message Unencrypted call see Page 225 Emergency mode If a failover system has been set up for your OpenScape Voice you can still make calls and use the functions of the failover system for example despite network faults If it happens that your telephone is no longer connected to OpenScape Voice it is registered automatically on the configured failover system The message Emergency mode B8 then appears on the display Some functions may not be accessible while in emergency mode for example Call forwarding gt Page 77 Voicemail Page 61 Callback gt Page 74 Group functions 2 Page 59 Multiline gt Page 125 OpenScape Voice functions Page 185 1 Closed for secure or open for nonsecure voice communication 52 Basic functions if nec Accept if nec or q Incoming calls Your OpenStage phone rings with the tone signal set when an incoming call is received The call is also visually signalled on the alert bar If transmitted calling party information name phone number appears on the graphic display Impe If you have set a pattern melody gt Page 221 ora ringtone gt Page 219 on your phone it is possible that administrator preset a different ringtone or deactivates the ringtone regardless of the call type e g an external or in ternal call An incoming call will interrupt any ongoing telephone setting operations As soon a
247. wn Enter six zeros 000000 once again and confirm Select and confirm the option shown 174 Privacy security H Confirm lock or User if nec P Security Codeschloss Phone lock Yes Save amp Exit User unlock or Admin unlock Locking the phone You can lock your phone to protect it against unauthorised access In this way no one can make calls or change your user settings unless they know your user password Predefined numbers from the dial plan can still be dialled when the phone is locked For more information contact your administrator D You can only lock the phone if you set a user password Page 171 The password for this may not be the default setting 000000 Check if necessary whether the telephone lock function has been activat ed for you by administrator Activating the phone lock Hold down the key shown until Phone lock Confirm lock appears In the pop up menu Select and confirm the option shown The phone lock activates immediately Press the key shown until the Settings tab is active Confirm the option shown Enter and confirm the user password Select and confirm the option shown Confirm the option shown Select and confirm the option shown Select and confirm the option shown in the context menu The phone is locked Select and confirm the option shown The phone is locked D If an emergency number has been
248. word Select and confirm the option shown Select and confirm the option shown Select the backup you want and confirm it to check the settings 256 Call recording Call recording A central voice recorder is installed in the network for recording calls to which your telephone connects in order to record the current voice traffic The recorder records the entire voice flow of two or more participants You should configure a recording button in order to simplify handling of manual call recording gt Page 92 It is assumed in the description below that a corre sponding key has been configured Recording modes The administrator can configure the following operating modes for call record ing Manual AutoStart All Calls Disabled The following settings are possible to audibly signal the recording Repeated Single Shot Off Check with your administrator as to which settings were made for your phone Mode ALL CALLS The telephone starts and stops the recorder automatically in order to ensure that all calls are being recorded Mode MANUAL You decide when the recorder is started and stopped or paused If the recorder is switched on all further calls will be recorded If you pause the recorder then nothing will be recorded If there are no calls then the recorder likewise pauses Mode AUTOSTART The telephone starts the recorder automatically You can stop or pause the re corder yourself however
249. xt and number entry Getting to know your OpenStage phone 27 Multi function keys Function during text input Function when held down Write special characters Deactivate the ringtone gt Page 168 se Paten Upper nd Tower Activate the telephone lock gt Page 174 PA Write special characters not in 123 mode p You can also input text using the display keypad Page 28 Graphic display Your OpenStage 60 80 SIP is equipped with a tilt and swivel colour display gt Page 16 Appearance You can customise your display to suit your personal requirements Angle the display as required gt Page 14 Set the contrast OpenStage 80 SIP only Page 207 Select your preferred display design gt Page 207 SUN 26 08 123456 Crystal sea Options gt amp Paul Auster10 24 26 08 07 Warm grey Status bar The time weekday date and your phone number are displayed in the status bar In addition different icons represent different situations and switches Icon Explanation The ringtone is deactivated gt Page 168 The Do not disturb function is activated gt Page 169 The phone lock is activated gt Page 174 The Bluetooth function is activated gt Page 232 A mobile user is logged on to the telephone 28 Getting to know your OpenStage phone Display keyboard gt Simple text and characters can also be entered at any time using the keypad gt Page 26
250. y repeatedly to switch between the various tabs The icon displayed to the left of the tab indicates the application you are currently working in Icon Explanation Telephony interface gt Page 37 Phonebooks gt Page 40 Call lists gt Page 43 Voicemail gt Page 46 Program Service menu Applications menu gt Page 47 Help function gt Page 49 1 Platform dependent please contact the responsible administrator 34 Getting to know your OpenStage phone Video link display If you are using a USB camera on your OpenStage 60 80 SIP for video links different information will appear on the display when the video function is enabled gt Page 182 Video link with context menu opened A video link is established The call partners each have cameras connected and have enabled the video function The video images of both the calling and called partners appear on the left hand side in preview mode 14 53 Fr 30 03 12 3339 A 3338 Consultation Second call Start conference Repeat dialling Hold Hold Blind transfer call Ringer off Video off Disconnect Bernate Directed pickup Consultation Deflect Shift key A video link is established The caller has a camera installed but the called partner does not The call partners have both enabled the video function The video image of the caller appears on the left hand side in preview mode and a crossed out camera appears instead of the vide

OpenStage 60 SIP, OpenStage 60 G SIP

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