Installation and User Guide
Contents
1. 18 19 20 21 22 How much time it takes to connect to internet once click on Internet Connection in the main screen Answer Around 1 minute When I change the language to Russian on my system and install the PC Sync Tool application in Russian lan guage see the English strings during inter net connection Answer Some English strings English always be displayed What will happen if drag an existing contact from phone memory to SIM memory Answer The information will be lost for home tel and work tel What will happen if try to do sync operation when my PC does not have MS Outlook and Outlook Express Answer PC Sync Tool will crash What will happen on adding a second SIM contact if a SIM contact has been already added with maximum characters in name and number field on the PC Sync skin Answer The pop up Memory Full will be displayed Can perform the Sync manager operation as given in the Help page Answer Most of the times the procedure given in the PC Sync Manager Help may not work will Can receive a GSM call while contacts midi file or cal endar events transfer is in progress Answer Most of the times the call will not be received Can receive a GSM call while contacts or calendar events deletion is in progress Zo 24 25 26 ray 28 29 30 SL 26 Answer Most of the times the call will not be received2. Click Media Manager in the Sonim PC Tools screen The Media Manager screen displays the images and audio files of the PC and Phone Click to send an audio or image file by e mail to your phone Click E2 to print an image file of your PC Using Sonim PC Tools with Sonim Phone 4 Click A to edit an image or audio file of your PC 5 Select a file in your PC or Phone and then click X to delete it 6 Click ay to refresh the Media Manager Using Sonim PC Tools with Sonim Phone 24 Frequently Asked Questions FAQ 1 How can I upgrade to new version of PC Tools Answer Download the latest version of the PC Sync Tool software from the website and install it The old version will be uninstalled and the new version installed 2 am not able to edit files under the mobile section The edit icon is grayed out Answer You cannot edit files displayed under the mobile section but the files displayed under the PC section are editable 3 amusing Windows Vista SP1 with Windows mail do not have MS Outlook am not able sync my contacts and calendar events with Windows mail Answer This feature is not supported 4 amusing Windows XP SP3 do not have MS Outlook and have Outlook Express 6 0 am able to sync my contacts with Outlook Express but am unable to see it on the Phonebook window in the PC Answer PC Sync Tool displays only MS Outlook con tents on the PC Sync skin 5 am unable to oper
3. SONIM PC TOOLS Installation and User Guide SON 100284 Contents PROTACE isoissa 3 ROTOR GIGS ainera e 3 Document Convention ccccccseeseeeeeeeeeeeeeeeees 3 Technical Support sssssssissrsssrrsrerrerrsrrrrerreresren 3 ntroduc HON sirsie 4 System Requirements s ssssrsrssrerrerrsrrrrerrrresne 4 Hardware Requirements ccceceseeseeeeeeeees 4 Sonim PC Tools I nstallation ssssssnnnnnnnnnnnnnnnnn 5 Downloading Sonim PC TOOIS sccseeseeeeeeeees 5 Installing Sonim PC TOOIS cccceeeeeeseeeeeeeeeeees 5 Installing Sonim PC Tools Application in WIDCOWS AP scicicisintobdina tears bandranduany tases 5 Installing Sonim PC Tools Application in Windows Vista isicnitcitcinciirinicirnetitieebiad 10 Upgrading an Existing Mobile Phone PC Tools Application cccccceseseeeeeeeeeeeeeees 14 Using Sonim PC Tools with Sonim Phone 15 Connecting the Sonim Phone to the Computer 15 Jsing USB Cable sinscrietieaas toevanciedieadelascanees 15 Using Sync Manag els aacscideseusscdosavelorsiwiaaaeteneaens 15 FIOM O OM sorsana pan aeniea EEES 18 Calenda cieren niia ikii 19 SMS Manager ssssssssssnsnrnsernrnnsnrnnerrrrrrererersrsnne 21 GPRS Manage rsin nanni riian eniin 22 Media Manager winissevstiovenvesvexaweadatevehoneraeidenierset Zo Frequently Asked Questions FAQ s es 25 POS IN ederin a canada uevedtadaomntens 27 Preface This user guide provides the procedure to ins
4. The USB drivers are embedded in the software Sonim PC Tools I nstallation This section provides the procedure to download and install Sonim PC Tools application on your computer Downloading Sonim PC Tools 1 Download the Mobile Phone PC Tools installer from the URL http www sonimtech com support downloads php 2 Select the appropriate phone model to download Mobile Phone PC Tools 3 Click Accept to accept the terms of the disclaimer and to continue downloading 4 Select the destination folder in your computer to save the zipped file Installing Sonim PC Tools There are two modes of installing Sonim PC Tools applica tion on your computer Installing Sonim PC Tools Application Upgrading an Existing Mobile Phone PC Tools Applica tion Installing Sonim PC Tools Application in Windows XP 1 Navigate to your destination folder and click the Auto run exe file 2 Install Sonim PC Tools Click Install Sonim PC Tools to start the installation Sonim PC Tools I nstallation Sonim PC Tools I nstallation Sonim PC Tools InstallShield Wizard Sonim PC Tools InstallShield Wizard Choose Setup Language Select the lanquage for the installation from the choices below Welcome to the InstallShield Wizard for Sonim PC Tools The InstallShield Wizard will install Sonim PC Tools on Chinese Simplified your computer To continue click Next Croatian Czech Danish Dutch Finn
5. dar to ensure that both media have complete up to date data at the same time 1 Launch Microsoft Outlook Click the Sync Manager button from Sonim PC Tools screen The following message appears Sync Manager nN If you want to change the settings before starting the synchronisation press Cancel Cancel Using Sonim PC Tools with Sonim Phone Using Sonim PC Tools with Sonim Phone Zi Click OK to start synchronization The following mes Sage appears Sonim PC Tools A Current synchronization rule is Sync to Mobile Your data in mobile will be replaced or deleted Are you sure cansi Click OK While synchronizing a dialog from Microsoft Outlook appears to check if you will allow the program to access the data stored in Microsoft Outlook You can select the box and allow the access for certain time and click Yes to accept Click No to deny the access Microsoft Office Outlook 4 program is trying to access e mail addresses wou have stored in Outlook Do you want to allow this IF this is unexpected it may be a virus and you should choose No 4 Click Setting to set up each item before synchroniza tion Sync Manager XP1300 is connected Sync j Setting L Syne 2 MS Outlook Setting Contact moony A Sync UE ms Outlook setting Calendar 5 For Contact click Setting and then select the Outlook Data File and the Outlook Folder Click Advanc
6. mmi BM Cord 03 E e outock EE Pubic Fois 4 E a Matos larasmathi k a Contacts 1 u ial i 2 Click Gonna A ltr lG 2 Ganga 21211 General crn a icon to add a new contact to your phone 18 book Select SIM card or Mobile radio button to store the information in your mobile phone or in the SIM card Upon completion click Save to save and exit Double click on any contact to edit its content or select a contact and click FA icon to edit Click Save to save and exit T Select a contact and click X icon to delete it Click the book Enter the contact name and click Find Next to Start searching i Click E icon to save your phonebook as CSV file to your PC Do not make any changes to the saved data in PC icon to find a contact in your phone Click wa icon to load the phonebook data from your PC to mobile phone Select the CSV file you want to import and click Open Select the contacts and use drag and drop to load data to your mobile phone or SIM card Click aa icon to refresh your phonebook Select the contact s to send SMS Click icon to open the new message window Enter the message and then click Send to send the message or Cancel to exit 19 Calendar You can read edit delete or add the calendar entries from your phone and upload changes back to your phone l Click Calendar in the Sonim PC Tools screen The cal endar can be dispal
7. Is Lotus Notes supported by the PC Sync Tool Answer No Is Windows 2000 supported by this version of PC Sync Tool Answer No Can the pairing request sent to the mobile phone from the PC Sync skin be cancelled Answer No What happens after deleting the active GPRS connec tion on the PC Sync skin Answer The connection still exists in the PC What happens if user enters into any other screen other than the idle screen in between the Connect to Internet process Answer The PC Connected message goes off on the mobile screen and in the mean time the PC Tool hangs up for around 10 minutes and after that the Link Failed message pops up Can disconnect my mobile phone from the PC Sync Tool once it is connected to the mobile phone Answer No Can change the current language on PC Sync Tool Answer No Can distinguish the read messages from unread mes Sages in PC Sync skin Answer No In the PC Sync skin the Add Edit Delete of SIM con tacts are not reflecting on phone 32 33 34 Answer You need to restart the phone to reflect the changes on SIM card memory What happens when plug out and plug in USB cable while downloading files Answer When you plug out the USB cable the trans fer will be interrupted If you plug in again the trans fer will not continue and a transfer fail message pops up For next transfer you need to recycle the phone and connect again What happens when u
8. Sonim PC Tools Before you can use the program you must restart your computer Yes want to restart my computer now No will restart my computer later Remove any disks from their drives and then click Finish to complete setup lt Back Finish _ Cancel 10 Select the suitable restart option and click Finish to complete the installation process Sonim PC Tools I nstallation Sonim PC Tools I nstallation nstalling Sonim PC Tools Application in 3 Select the language for the installation and click Next Windows Vista 1 Navigate to your destination folder and click the Auto ital run exe file Choose Setup Language i i A Select the language for the installation from the choices below 2 Click Install Sonim PC Tools to start the installation Chinese Simplified Croatian gt Czech Danish Dutch English Finnish French Standard German Greek Hungarian Italian Install Sonim PC Tools Norwegian Poish Partiquese Standard m InstallShield 10 4 Click Next to continue Welcome to the InstallShield Wizard for Sonim PC Tools The InstallShield Wizard will install Sonim PC Tools on your computer To continue click Next 11 License greement Check I accept the terms of the license agree ment Click Next to continue Please read the following license agreement carefully InstallShield m gt A amp
9. W Software License Agreement This document is a legal agreement between you and Advanced amp Wise Technology Corporation A amp W Please read this Agreement carefully By installing copying or otherwise using the Software Program you agree to be bound by the terms of this license agreement 1 Copyright The Software Program the Program is owned by A amp W or its authorized representative and is protected by the applicable laws in the country where you are accept the terms of the license agreement do not accept the terms of the license agreement Sonim PC Tools I nstallation Sonim PC Tools I nstallation Select the destination folder to install Mobile Phone PC Tools The default destination folder is C Program Files Sonim PC Tools Click Next to continue Choose Destination Location Select folder where setup will install files Setup will install Sonim PC T ools in the following folder To install to this folder click Next To install to a different folder click Browse and select another folder Destination Folder C Program Files Sonim PC T ools wmeotallCiile IMNstaloniela 7 Enter the destination folder name and click Next to continue Select Program Folder Please select a program folder Setup will add program icons to the Program Folder listed below You may type a new folder name or select one from the existing folders list Click Next to continue Program Fo
10. ate the mobile phone when PC Sync Tool is connected am even unable to discon nect the mobile phone from the PC Sync Tool Answer Once the PC Connected message on phone screen is displayed no operations can be performed by the phone using phone keypad 25 10 EL 12 13 14 am unable to create edit or delete contacts and cal endar events in the PC section Answer This feature is not supported am unable to sync SIM contacts Answer This feature is not supported How do copy the contacts from my PC to the mobile phone Answer Refer the Help page in the PC Sync Tool application How do download wallpapers and ringtones from my PC to the mobile phone Answer Refer the Help page in the PC Sync Tool application How do connect to the internet Answer Refer the Help page in the PC Sync Tool application How do synchronize meeting from my PC to the mobile phone Answer Refer the Help page in the PC Sync Tool application How do save my contacts Answer Refer the Help page in the PC Sync Tool application How do I upload the contacts Answer Refer the Help page in the PC Sync Tool application When change the language to Polish on my system and install the PC Sync Tool application in Polish lan guage see some English text Answer Some English text will always be displayed Using Sonim PC Tools with Sonim Phone Using Sonim PC Tools with Sonim Phone 15 16 17
11. ck Next to continue Tools The default destination folder is C Program Files Sonim PC Tools Click Next to continue Sonim PC Tools I nstallation Sonim PC Tools InstallShield Wizard Ed Sonim PC Tools InstallShield Wizard Select Program Folder i Ready to Install the Program Please select a program folder i The wizard is ready to begin installation Setup will add program icons to the Program Folder listed below You may type a new folder Click Install to begin the installation name or select one from the existing folders list Click Next to continue i If you want to review or change any of your installation settings click Back Click Cancel to exit Program Folder the wizard Sonim PC Tools Existing Folders Accessories Administrative Tools Adobe Adobe Design Standard CS4 Canon Printer Uninstaller Core FTP Filzip Free PDF to Word Doc Converter Games 7 Enter the destination folder name and click Next to 8 Click Install to begin the installation process continue Sonim PC Tools I nstallation 9 Sonim PC Tools InstallShield Wizard Setup Status Sonim PC Tools is configuring your new software installation Installing C Program Files Sonim PC T ools Createmdmgen dil InstallShield The installation setup progress is displayed Sonim PC Tools InstallShield Wizard InstallShield Wizard Complete The InstallShield Wizard has successfully installed
12. ed for additional settings 16 Setting Common Select Outlook data file A Default Outlook folder Cancel _ Advanced For Calendar click Setting and then select the Out look Data File the Outlook Folder and the Date Range for synchronization Click Advanced for additional settings 17 Setting Common Select Outlook data file i l A Default Outlook folder Date range Synchronize all scheduled appointments Synchronize only future appointments O Synchronize appointments within a range of days ao a Cancel Advanced For all other operations refer Help in the Sonim PC Tools application Using Sonim PC Tools with Sonim Phone Using Sonim PC Tools with Sonim Phone Phonebook You can easily operate your phonebook entries that is read edit add or delete them from the phone You can also upload any changes back to the phone 1 Click Phonebook in the Sonim PC Tools screen The phonebook can be dispalyed in report or card format Click the Report or Card icon located at the bottom of the Phonebook screen to display the preferred phone book format O Phombosk e as i Pr Hao amp KPLI 14 Name al pe m 1 Blau crake Eja rrian Chat CEET aL Heke Tursa GAL On Demand at Eee ad Ambulance tic ilcucamer cae Fre at Hy Artal 2A bce tides Inquiry Uhonebaok g P1300 14 E otte 12
13. ish French Standard German Greek Hungarian Italian Norwegian Polish Partiinuiese Standard InstallShield 3 Select the language for the installation and click Next 4 Click Next to continue Sonim PC Tools InstallShield Wizard Sonim PC Tools InstallShield Wizard License Agreement Choose Destination Location Please read the following license agreement carefully Select folder where setup will install files Setup will install Sonim PC T ools in the following folder PLEASE READ CAREFULLY BEFORE INSTALLING To install to this folder click Next To install to a different folder click Browse and select A amp M Software License Agreement another folder This document is a legal agreement between you and Advanced amp Wise Technology Corporation 4 amp 8 Please read this Agreement carefully By installing copying or otherwise using the Software Program you agree to be bound by the terms of this license agreement 1 Copyright The Software Program the Program is owned by A amp W or its authorized representative and is protected by the applicable laws in the country where you are Destination Folder C Program Files Sonim PC T ools I accept the terms of the license agreement I do not accept the terms of the license agreement 5 Select accept the terms of the license agree 6 Select the destination folder to install Mobile Phone PC ment Cli
14. lder Sonim PC T ools Administrative Tools Games Maintenance Microsoft Office Mozilla Firefox Skype Sonim XP3 Quest PC T ools Startup InstallShield 12 8 Click Install to begin the installation process on Wvizar ORE TV ee SE AREAN Ready to Install the Program The wizard is ready to begin installation Click Install to begin the installation If you want to review or change any of your installation settings click Back Click Cancel to exit the wizard InstallShield 13 9 The installation setup progress is displayed Setup Status Sonim PC Tools is configuring your new software installation InstallShield Sonim PC Tools I nstallation Sonim PC Tools I nstallation 10 Select the suitable restart option and click Finish to complete the installation process Sonim PC Tools InstallShield Wizard InstallShield Wizard Complete The InstallShield Wizard has successfully installed Sonim PC Tools Before you can use the program you must restart your computer Yes want to restart my computer now D No will restart my computer later Remove any disks from their drives and then click Finish to complete setup lt Back Cancel Upgrading an Existing Mobile Phone PC Tools Application An existing version of Mobile Phone PC Tools application can be upgraded to a higher version Install the new version of Mobile Phone PC Tools applicatio
15. n A screen appears indicating whether to remove the old Mobile Phone PC Tools application and all its features Click Yes to upgrade to a higher version of Mobile Phone PC Tools application The system asks for restart Mobile Phone PC Tools Do you want to completely remove the selected application and all of its Features Yes Follow the steps in Installing Sonim PC Tools Application in Windows XP Installing Sonim PC Tools Application in Win dows Vista to continue the installation process 14 Using Sonim PC Tools with Sonim Phone Mobile Phone PC Tools application provides synchronization between a computer and your Sonim phone including the contact and calendar to ensure that both media have com plete up to date data at the same time Connecting the Sonim Phone to the Computer Click the Sonim PC Tools icon k on your computer desktop Unless the phone is connected all the menus except Interface Setup is disabled goain PeTooli ASE leberface Setup SonintPG 1 ools 15 You can connect a Sonim phone to the PC Tools application using USB cable Using USB Cable 1 Connect the Sonim phone to the USB port of the com puter using a USB cable 2 Once the USB cable is connected the USB config screen is displayed on the phone 3 Select COM port and click OK Using Sync Manager Sync Manager provides synchronization between your com puter and your mobile phone including contact and calen
16. nim PC Tools with Sonim Phone Using Sonim PC Tools with Sonim Phone GPRS Manager You can use the GPRS Manager to get GPRS connection wireless dial up connection 1 2 Click Internet Connection in the Sonim PC Tools screen GPRS Manager SEIE Total 1 profiles Connect to XP1i300 il Click to create a new GPRS connection 22 Create a new GPRS Connection GPRS Internet Connection Configuration General GPRS TCPAP Please enter your GPRS connection profile name Profile name Alltel GPRS2 Profile Settings lf your network operator isnt listed below please un check the Use default setting button to manually setup the connection profile Country or Region United States 1 og Alltel x Network operator IV Use default setting Click Save The GPRS ICON appears ir wo Click c icon to dial up Enter the number Click Properties to select the modem and enter the set tings Click OK to save the settings Click Dial to dial Connect Alltel GPRS3 a mL Click ER icon to hang up for disconnection A Click Maf icon to edit a GPRS entry Click x icon to delete a GPRS entry Click Q icon to set as default GPRS entry Mobile Phone PC Tools does not supports Media Manager 23 Media Manager You can view edit delete or copy images and audio files from your phone to the PC and also from your PC to the phone l ce
17. nplug and plug in USB cable while uploading files Answer The PC Sync Tool hangs up for some time The PC Sync Tool process needs to be killed from the task bar On the PC the SMS is not refreshing and showing the same SMS The SIM card memory is full and phone memory has more than 25 SMSes Answer The refresh may not correctly work when you have over 25 SMSes stored 27 Appendix On the SMS Manager window the number of mes sages displayed in inbox and outbox of Phone and SIM memory may not be correct There will be a difference in values displayed for Tx and Rx bytes in Phone and PC screen Using Sonim PC Tools with Sonim Phone
18. tall and use the Sonim PC Tools application It also explains the synchro nization between a computer and a Sonim phone References For information related to phone refer the User Guide Document Convention Type Face Convention Use Tahoma This font is used for body text and table text Verdana This font is used for heading levels Arial This font is used for internal and external references Technical Support Address 1875 South Grant Street 6th Floor San Mateo CA 94402 USA Telephone United States 1 866 237 3650 International 1 650 378 8100 Website https sonimtech custhelp com Preface Introduction I ntroduction Sonim PC Tools application is used to synchronize contact calendar and related information between a computer and a Sonim phone It also facilitates data transfer between a computer and a Sonim phone System Requirements This section explains the hardware and software require ments on the computer to install the Sonim PC Tools appli cation Hardware Requirements Component Sonim Mobile Phone Free Hard Disc Space RAM Display Card Minimum Recommended USB data trans fer capability 150 MB 256 MB 16 bit high col our mode Component Minimum Recommended USB Port USB Data Transfer Cable or Bluetooth USB Dongle Software Requirements Operating System panies Recommended Windows XP Service Pack 2 or above Windows Vista Service Pack 1
19. topped Cito Lr 10 20 15 5633 B GPRS bur besen changed and achatado G SLOG 1G PosoGe a Dew duiiie pour dicot to Sat rere eA Bes UUHE 1G it H i cera sorte hat boon non wedl an MERN Tae SOG Dey airtel aomi you to Tamina Save AFT AOE 13 B eur Antal Medaka Mi of Ag iii alad UL Hr w 20 IH man Your Artel hioi m of As 1011 dated 15 1 AD m ZU 30 S00 fou mequect for changing SIM Mo fom 950 fut T SLOP 2 ARH 2 Click the icon to start anew message Type the phone number or click Contacts to select one or more contacts from the phonebook Type the contents Click Send to send the message or click Save to draft to save the message in the draft folder 21 Select the message you want to reply to and click icon The original message and its sender is displayed Type the contents Click Send to send the message or click Save to draft to save the meesage in the draft folder Select any message and click icon to save the sender time and contents of the message as a text file Select the message to be printed and click SeN icon to print the message nts Select the message to be deleted and click X icon to delete the message Click draft folder Select a message from the draft CEA folder and click a icon The contents last edited will be shown on the Reply window Continue to edit the contents or click Send to reply the message Click Cancel to exit Click a icon to refresh the SMS messenger Using So
20. yed in day week month or list for mat Click the Day Week Month or List icon located at the bottom of the Calendar screen to dis play the preferred calendar format Using Sonim PC Tools with Sonim Phone i motte a EAJ cations p E Pubs rain Cie Eara byy Poran rw jae Mar 120i oT a qg Piece Cire A i Whaiti l WEE Foaia u arara esing 4 Em rigiri Ela py Min ia ey Hi ibi ar aa Using Sonim PC Tools with Sonim Phone iiem Ler ap Ta isg DE ime pai ip enan aragi Geter oe a Eli iai wait E EREC repo ao no pips ron r r pire raii Hp epf Haka Darrah mampara z 1 i afar n E ame amari im Click icon to add new events to your calendar Upon completion click Save to handset to save and exit Double click an event to edit its contents or select an event and click A icon to edit Click Save to handset to save and exit Select an event and click X icon to delete it Click icon to refresh your calendar SMS Manager You can use the SMS Manager to read delete send and receive messages from and to the mobile phone 1 Click SMS Manager in the Sonim PC Tools screen Ciriani Torii Tree 1B Gear duona Your monthly substan f LEA SLO 13 Dh 151 3 Tour Airtel Moho Gal of As 100 dated 15 ADER WE SOOO Lao E Mere brig art arad beg daa dibe errien lae Aert S01 0 4 5 se E how Diy pour Arial bibis bi by cah at th ih 21S TEAS amp PH ata Card Pus bron s
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