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T3 (IP) Classic connected to Integral 5

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1. 9 W X Y Z 9 Y w xX y Z y 0 Spac 0 amp p e lt gt Shift 130 Look it up whenever in doubt Menu overview Below you will find an overview of the menu structure of the Integral T3 Classic The first three menu levels are shown The menu structure shown here may differ from the actual menu structure on your telephone Deviations from the menu overview shown here may arise due to the fea tures used the accessories in use and the assignment of the function keys Menu line in basic down one menu down one menu level menu level Pick up Call list Directory gt Searching New indiv entry New general entry Call divert gt Follow me here Route to Route for Bundle x AppointmentS gt Own appointm Appointm for others Charges gt Last call Total subs Total line Total call charges Euro gt Local currency Lock gt Lock telephone Setting up the PIN Message night service gt Night service 1 Night service 2 Night service 3 Auto night service Settings gt Display Acoustics gt Acoustics contrast Partner beep Do not disturb Language Function keys Dial settings gt Autom handsfree 131 Look it up whenever in doubt Menu overview Menu line in basic down one menu down one menu level menu level LN on dialling Line
2. 9 0 Digit keys with letters For dialling call numbers and entering codes and text The alphabetic labelling allows you to dial with letters vanity num bers Star and hash For special functions a Escape Ends the current connection during a call Otherwise it cancels input the next higher menu level then appears on the display es Clear Deletes the character above the marker The last character is deleted if the cursor is positioned after the last character P IF Arrow up down Moves the cursor up or down in the display W E7 Increases or decreases the volume or contrast Arrow left right Moves the cursor to the left or right in the display tx Enter Opens a selected menu item or confirms an input Level switch Activates the next level for the display keys Function keys e 4 display keys below the display e 6 user definable function keys next to the numeric keypad 6 of these with LEDs e 5 function keys with permanent assignment Handsfree monitoring mute switch off microphone menu redial and refer back t 1 The default assignment for the function keys is printed on the enclosed label strips 10 Familiarize yourself with your telephone Basic rules of operation You can select and use most of the functions from the menu To make operation easier you can assign frequently used functions to the function keys Some keys are already assigned functions when the phone is delivered Se
3. Call list calling back 37 Call list deleting 37 Call list deleting automatically 38 Call list symbols 36 Call numbers on destination keys 77 135 Index Call numbers onto keys 75 Call numbers entering 49 57 Call numbers entering IP 105 Call waiting 26 Callback 37 Callback automatic 24 Callback line 25 Calling 27 68 Calling anonymously 26 Calling externally 22 Calling internally 22 Calling with one key stroke 23 Calling with the DSS module 110 Calll number saving in a different location 50 51 Calls answering 18 Calls picking up 19 Cancelling 11 Charge limit hotel functions 121 Charges 57 Charges clearing 59 Charges hotel functions 116 117 Charges switching display 59 Charges total 58 Check in 116 CLIP 23 Code 87 Com4Tel 106 Commissioning IP telephones 15 Conference 29 30 Conference connecting partners 30 Conference ending 37 Conference expanding 30 Conformity 4 5 Connecting 28 29 Connecting the telephone 4 Contrast 70 77 CTI application 106 Customer password 101 Cutting into another call 25 D Date time 12 Datum 100 136 Index Day service 96 Deactivating routing 44 Deleting an appointment 56 Destination keys 23 77 Dialling from the directory 49 Dialling with DSS module 170 Direct dial 86 Direct inward dial hotel functions 119 Directory selecting entry 49 Display 17 12 Display keys 17 13 Display messages 127 Divert for 43 Do not di
4. F Scroll to the Call diversion menu item tx Confirm your selection F Scroll to the Bundle 1 2 3 menu point tx Confirm your selection 0 6 ee 6 i Enter the external number to which all calls via this bundle are to be diverted e g 069392751 te Confirm your selection The status indication Bundle 1 to appears in the display 1 e Call diversion takes place at the exchange Internal users can telephone without hindrance The cost of the diverted call is allocated to the subscriber who activated the diver sion The caller only pays the costs as far as the exchange e The call units for the diversion are not logged in the Integral telecommunications system Changing bundle diversion In the status menu F Scroll to the desired call diversion e g Bundle 1 to 069392751 x Confirm your selection 1 6 Enter additional digits and if necessary change the call number in the usual way tx 7 Activate bundle call diversion to new external number 47 Making calls with ease Using the phone book The phone book consists of a central and a personal section You can store up to 100 individual numbers with names in your personal phone book these will only be available from your telephone You can then dial these num bers quickly and easily You can modify personal phone book entries yourself Up to 800 numbers and names can be stored in the central phone book these are available to all users You can also
5. gt p 33 Making a call with the handset on hook handsfree gt p 33 Continuing a call in handsfree mode when the handset is off hook gt p 33 Handsfree continuing the call using the receiver gt p 33 Handsfree ending a call gt p 34 Tips for handsfree monitoring and handsfree calling gt p 34 32 Making calls as usual Making calls without the handset Listening to the opposite party over the loudspeaker monitoring While telephoning with the handset off hook Press the Handsfree monitoring function key LED lights up You can then hear the caller through the built in loudspeaker a 1 The desired loudspeaker volume can be set using the keys und e You can switch off the loudspeaker while monitoring by pressing the Handsfree monitoring function key twice LED goes out Making a call with the handset on hook handsfree 0 9 Enter the call number Press the Handsfree monitoring function key LED flashes When the desired party answers you can hear them over the loudspeaker and also talk to them with the receiver on hook 1 The LED next to the function key flashes whenever you switch to handsfree e If you want to make a handsfree call you can also select the number from the call list or the redial list If you have switched Direct dial p 86 on you must first press the Monitoring Handsfree key and then enter the call number Continuing a cal
6. Familiarize yourself with your telephone Important notes To which system is your telephone connected T3 IP You can tell which Avaya telephone system your telephone is connected to as fol lows When logging in for the first time If your telephone is connected to the Integral 5 a log in window appears first in which you can enter your extension number and PIN No log in window appears if your telephone is connected to the Integral 55 Communication Server If you have already logged in Press the Menu function key during a conversation or with the handset off hook The Info Service menu appears but only if your telephone is connected to the Inte gral 55 Communication Server You can view various IP settings there Hints for the location of the phone Place the telephone on a non slip surface especially if the furniture is new or has recently been cleaned or polished Varnishes or cleaning agents may contain sub stances which soften the pads on the underside of the telephone and the pads could then mark your furniture Avaya cannot assume liability for damage of this kind Repairs The telephone set may only be opened or repaired by qualified technicians Do not open the telephone yourself This could otherwise result in damage to the telephone making it inoperable What you should definitely read You should definitely read the following sections These sections explain all the parts of your telephone You will find o
7. If the number entered is stored in the phone book as a name the name will appear automatically instead of the number e You can also press an appropriate destination or partner key instead of entering the number e When you receive a diverted call you will also be shown the number that the caller has dialled 42 Making calls with ease Routing calls Diverting calls for another telephone Press the Menu function key P Scroll to the Call diversion menu item e Confirm your selection P Scroll to the Divert for menu item x Confirm your selection 1 2 3 4 Enter the internal number of the subscriber for whom you want to set up call diversion to your own telephone e g from 1234 tox Accept the entry GHI 4 7 4 2 Enter the internal or external call number of the subscriber to whom the calls are to be diverted e g 4712 You must add an external line code usually 0 in front of an external call number F Scroll to the immediately after time on busy menu item tx Confirm your selection The activated call diversion will be displayed a Exit menu The displays for both subscribers involved will show the status displays Call div to 4712 orCall div from 1234 In addition a clock symbol is shown for call diversion after after time or a B for call diversion on busy 6 1 If the numbers entered are stored in the phone book as names the names will appear automatically instead of the numb
8. Line 2 for exchange line 2 appears above the second key If you press the key you will seize exchange line 2 Display keys in several levels One level with four key assignments is shown on the display at a time However you can give each key several assignments The first level display keys can be allocated to partners lines or any other functions as required Normally you will see the first level displayed You can assign destinations to display keys in other levels You can change between the levels using the Switch level key E Press this key The next level of the display keys will be shown The current functions are shown in the display Ld 1 e Avaya Service can change the number of levels for the display keys max 5 13 Familiarize yourself with your telephone Basic rules of operation Entering text The digit keys can also be used to enter letters and characters e g for names in the personal phone book The letters are printed on the digit keys Your telephone swit ches automatically to entry of letters and numbers when this is necessary Example Enter the name JOHN 5 Press the JKL button once J appears in the display Wait briefly until the cursor moves to the right 6 6 6 Press the MNO button three times The display reads Jo Wait briefly until the cursor moves to the right GHI 4 4 Press the GHI button twice The display reads JOH Wait briefly until the cur sor moves to the right
9. delete after menu item The right window margin shows the time after which new call list entries will be automatically deleted tx Press several times if necessary until the desired time is displayed we Exit menu The new setting is saved 6 1 The new setting is only valid for new call list entries and has no effect on existing entries e You can select the following times 10 minutes 1 hour 1 day 1 week 1 month or off Protecting individual entries from automatic deletion Press the Call list function key F Scroll to the entry you want to protect e g 0069123456 Wox Confirm your selection F Scroll to the Do not delete auto menuitem tx Confirm your selection This entry will now not be deleted automatically 38 Making calls with ease Using the call list Additional entries in the call list You can set additional entries to be made in the call list Internal calls which you do not take Menu Settings gt Applications gt Int call list Conversations you have had with external callers Menu Settings gt Applications gt Call list The number that the caller dialed Menu Settings gt Applications gt Call display AB Receiving calls with call divert set up Menu Settings gt Applications gt Call display RUL Setting A B Unanswered calls are recorded in the recipient s call list and the call list of the diversion destination Setting B Unanswered calls are recorded in
10. display 11 Familiarize yourself with your telephone Basic rules of operation What is shown on the idle display The idle display shows Your name and call number Date and time e Assignment of display keys e Status messages where applicable Info window Info Function not possible Line 1 Line 2 Liszt Chopin Sometimes the info window appears It gives you important information e g if a particular function cannot be executed or you have changed a setting It disappears again automatically after a short time Status messages 14 Wagner 27 05 01 13 22 Call list Line 1 Line 2 Liszt Chopin When required your telephone will display additional text in the idle display This happens when there is important information for you e g new entry in the call list or you have activated particular functions e g Call diversion to 4712 You can activate the associated menu item directly from a status message e g to change the setting F Scroll to the desired status message x Confirm your selection LJ 1 e You can temporarily switch off the status message display with the Escape key 12 Familiarize yourself with your telephone Basic rules of operation Display keys 14 Wagner 27 05 01 13 22 Line 1 Line 2 Liszt Chopin Your telephone has four special function keys the display keys The current alloca tion of each key is shown in the display Example
11. function key F Scroll to the Traffic statistics menu item tx Confirm your selection Information about calls since data was last deleted will be shown 1 e You can reset the counter via the Delete entry menu item The data will now be recorded again from the current date 101 Customizing the telephone IP specific settings The IP specific settings are usually made by Avaya Service or your telephone system administrator The following contains an overview of possible settings and procedures to follow in case of error Contents If the automatic search does not find a gatekeeper T3 IP only gt p 103 Viewing IP settings gt p 103 Sending ping gt p 103 Blocking the web browser gt p 104 Changing the PIN to enable the web browser gt p 105 Registering a CTI application p 106 102 Customizing the telephone IP specific settings If the automatic search does not find a gatekeeper T3 IP only If the automatic search for a gatekeeper is unsuccessful the display on your tele phone will keep showing Searching Network permanently You now have the option of selecting a gatekeeper from the gatekeeper list provided there are entries in it F Scroll to the Gatekeeper list menu item amp x Confirm your selection F Select a gatekeeper e g Gkxyz 123 456 000 123 tx Confirm your selection The search for the gatekeeper you specified now starts If the gatekeeper is f
12. has been set up for your telephone you can temporarily remove calls from the VIP call signalling Calls are no longer signalled e g on a pager or log ged Press the Menu function key F Scroll to the Settings menu item x Confirm selection F Scroll to the Applications menu item wx Confirm selection F Scroll to the VIP call menu item An on off indication on the right hand side of the window shows whether the VIP call is set for your telephone Wx Temporarily switch VIP call off or back on The new status is displayed sa Exit menu The new setting has been saved Hunt group If your telephone is assigned to one or more hunt groups you can temporarily remove your telephone from these hunt groups Press the Menu function key F Scroll to the Settings menu item wx Confirm your selection F Scroll to the Applications menu item x Confirm your selection F Scroll to the Hunt group menu item An on off indication on the right hand side of the window shows whether your telephone is currently assigned to a hunt group on or not off x Temporarily remove yourself from hunt groups or rejoin on The new status is displayed a Exit menu The new setting is saved and is briefly displayed as an information message 88 Customizing the telephone Changing general settings General call An incoming external call will be signalled on all the telephones in your system if you have not set up an answering s
13. Call partner beep Contents Calling partners gt p 68 Answering a call for a partner gt p 68 Information about partners on display keys p 68 Activating partner beep gt p 69 1 e You can set up all the freely programmable function keys and the first 10 display keys first level as partner keys 67 Making calls with ease Telephoning with partners Calling partners Press the key for the desired partner pa Lift the handset Answering a call for a partner A partner telephone rings and the corresponding display flashes Press the partner key and wait until your telephone rings pa Lift the handset Information about partners on display keys The following information is shown in the display fields Bach Partner is free Bach gt Partner has set up call diversion to Bach lt q Partner is set as destination for a call diversion Bach Partner busy on a call or receiver off hook name is shown in reverse video Bach 4 Partner is being called internally slow flashing of name and bell alternately Bach 4 Partner is being called externally fast flashing of gt name and bell alternately 68 Making calls with ease Telephoning with partners Activating partner beep Press the Menu function key F Scroll to the Settings menu item x Confirm your selection F Scrollto the Display Acoustics menu item tx Confirm your selection Scroll to the P
14. Menu function key F Scroll to the Charges menu item tx Confirm your selection F Scrollto the Euro gt Local currency menu item tx Switch the charge display to local currency 1 To switch the charge display back to euros press the OK key again 59 Making calls with ease Locking the telephone You can protect your telephone against unauthorized use by locking it with a PIN personal identification number You can enter this PIN yourself and change it at any time The following functions are still available when the phone is locked e Answer all calls Dial internal call numbers Contents Changing the PIN Personal Identification Number p 67 Locking the telephone gt p 61 Unlocking the telephone gt p 61 60 Making calls with ease Locking the telephone Changing the PIN Personal Identification Number Press the Menu function key F Scroll to the Lock menu item ex Confirm your selection F Scroll to the Set PIN entry x Confirm your selection 0 9 Enter the current four digit PIN woz 0 9 Enter the new four digit PIN The default setting for the PIN is 0000 e If you make a mistake when entering your PIN press the Escape key and start again from the beginning Locking the telephone Press the Menu function key FP Scroll to the Lock menu item x Confirm your selection F Scroll to the Lock telephone menu item tx
15. also have other entries made in the call list e g internal calls or conversati ons with external callers The list contains the ten most recent entries Contents Immissioni ulteriori nella lista chiamate p 36 Selecting an entry from the call list gt p 37 Selecting an entry from the call list gt p 37 Deleting all entries p 37 Deleting entries automatically gt p 38 Deleting entries automatically gt p 39 35 Making calls with ease Using the call list Symbols in the call list Examples of an entry in the call list 06975056666 12 06 17 13 2 i Liszt 11 06 08 21 0691234567 11 06 06 31 Bach 7505606 11 06 07 55 Meaning New entry which has not yet been viewed Entry which has already been shown X Call that you have had with an external caller 06975056666 Phone number of caller Clark Caller s name i Symbol for new internal number 11 06 06 31 Day and time of last call 2 The caller called twice Bach Caller and the number they called 75056066 i Wagner 14 In the case of a call diversion to your telephone Caller and the number of the telephone which has diverted 1 Overlong entries will not fit in their entirety in the display You can view the com plete call list entry with the left and right arrows e You can accept a call list entry gt p 51 into the directory 36 Making call
16. be supported by your network operator Direct access tone dialling DTMF Digit key operations are automatically transmitted as tones during an existing exter nal call This is necessary for instance if you want to interrogate answering machi nes or voicemail boxes 26 Making calls as usual Establishing several connections You can accept another call while you are already making a call Second call gt p 86 You can speak with several parties alternately and switch back and forth between them as desired You can speak with two callers simultaneously three party conference You can include a new participant directly in the conference or call via Refer back to speak privately beforehand Contents Consultation during a call Refer back p 28 Switching between two external callers brokering gt p 28 Forwarding callers p 28 Forwarding a second caller p 29 Conference connecting a subscriber to a call p 29 Conference connecting a party to a call using refer back p 30 Expanding conference to include another participant p 30 Interconnecting conference partners p 30 Conference ending gt p 31 27 Making calls as usual Establishing several connections Consultation during a call Refer back During a call Press the Refer back function key The caller waits and cannot hear what you say 0 19 Enter the number you wish to refer back to Carry ou
17. call with the handset p 172 Continuing a handset call with the headset p 112 Ending the headset call and disconnecting p 112 Headset making a call p 112 Headset setting monitoring handsfree on the telephone gt p 113 6 1 The links only properly support those headsets which have been approved by Avaya e A cordless convenience headset can only be connected to an AEI Headset Link or a CTI Audio Link e You can start using a convenience headset as soon as you connect it e Caution prevent damage to your hearing If you use a headset continually loud sounds in the earphone can over a long period of time lead to hearing damage Therefore always reduce the volume during loud conversations to a pleasant level use the key 111 Auxiliary devices Headset Headset answering calls Someone calls you Press the Handsfree monitoring function key You will be speaking to the other party via the headset The LED next to the function key flashes i e Using a convenience headset you can also take a call using the corresponding button on the headset Brief connecting delays are possible when answering on the telephone e With the convenience headset you can hear the ringing in the headset earphone Continuing a headset call with the handset pa Lift the receiver and continue the conversation as normal Continuing a handset call with the headset Press the Handsfree mo
18. enter and change these entries if you have appropriate access rights Contents Entering a new number in your individual phone book gt p 49 Selecting an entry from the phone book gt p 49 Editing entries in the phone book gt p 50 Saving redial numbers in the phone book gt p 50 Saving a call list entry in the phone book gt p 57 Entering new numbers in the general phone book gt p 57 48 Making calls with ease Using the phone book Entering a new number in your individual phone book Press the Phone book function key F Scroll to the New indiv entry menu item tx Confirm your selection The next free code number will be automatically entered as the destination TE Enter the call number ex Confirm the number 2 2 3 3 Enter the name tx Confirm the name and add the complete entry to the personal phone book 6 1 It may be necessary to enter an external line code and a dial pause before an external number You can obtain more information from your telephone system administrator e If you want to enter an internal number you must select and confirm the Inter nal call number menu item before making the entry The first phone book entries from destination number 900 are also automatically assigned to display keys All available levels from the second level are therefore filled Dialling an entry from the directory Press the Directory function key
19. hear a short attention tone and you can then speak in hands free mode to the caller immediately without pressing any key and without picking up the receiver Press the Menu function key F Scroll to the Settings menu item x Confirm your selection F Scroll to the Dial settings menu item tx Confirm your selection F Scroll to the Handsfr answ back menu item An indication on the right hand side of the window shows whether the function is on or off xx Switch the function on or off The new status is displayed we Exit menu The new setting is saved and a status message appears Ld 1 e When your caller terminates the call a new call can be taken immediately 84 Customizing the telephone Changing general settings Number display for outside calls For external calls you can specify whether a number is passed to the subscriber You can also specify whether this is your internal extension number or only the com pany telephone number Press the Menu function key F Scroll to the Settings menu item tx Confirm selection F Scroll to the Dial settings menu item tx Confirm selection F Scroll to the Remote no disp menu item x If necessary press the key for the required setting several times off to switch the number display off completely own to send your internal extension number e g 7505 12 Master to send only your company telephone number e g 7505 0 we Exit menu The new setti
20. list of documents Look there to find out whether the language version you want is available for download Dispose of waste equipment properly the environment will thank you for it Waste electrical and electronic equipment bearing this symbol may contain substances that are dangerous to humans and the environ ment For this reason you must not dispose of such equipment toge ther with unsorted municipal domestic waste To protect our environment pubic collection points are available at which you can dispose of waste electrical and electronic equipment that bears this symbol To prevent these substances from spreading in our environment and reduce the pollution of natural resources you can also take part in the Avaya take back scheme for waste equipment Under this scheme the materials in the waste equipment will be recovered in a proper pro fessional manner with individual components being re used Familiarize yourself with your telephone Your T3 IP Classic at a glance 1 10 11 2 Display Level switching key for display keys Clear key Arrow keys for navigating within the display OK key Escape key Digit keys with letters Function keys some of them with LEDs Volume contrast keys Call display gt o ol NI oLa A ol N gt Display keys for destinations functions partners and lines Familiarize yourself with your telephone All keys at a glance 12
21. not occupying the line Prevent general call Your telephone is cut out of the general call Cut out of hunt group You have cut your telephone out of the hunt group Malfunction There is a malfunction e g in the line or in a connected prin ter The malfunction message will be displayed until the malfunction is corrected Phone locked Your telephone is locked To unlock it select the Lock menu item and enter your PIN Personal Identification Num ber 127 Look it up whenever in doubt Messages on the display Phone book entry To save a Call list entry or redial number in your personal phone book Subs Subscriber enter the call number of the desired subscriber here Transfer call When you want to forward a caller Invalid Invalid you have entered a call number an unknown code for example that the telephone cannot dial Dial pause For storing a dial pause such as between area code and call number Transfer For forwarding the call to another subscriber Recall You have forwarded a caller to an internal subscriber who does not answer The call is returned to you 128 Look it up whenever in doubt Ringing and handset tones Tones for internal and external calls Normal ringing tone for external calls example Normal ringing tone for internal calls example Recall You have forwarded a caller
22. off hook Number of redials 0 Redial every s Handsfr during call Second call Remote no disp Direct dial Code Applications gt General call Hunt group VIP call Headset Self assignment Int call list Call list Delete after RUL call list Call display A gt B Serial call Call filter Slot 1 XXX link Slot 2 XXX link System functions gt Day service Night service 1 2 3 Call forwarding Date Time Customer pswd Traffic statistics Log out T3 IP only Further menu options will be displayed if the Service department has enabled you to program the corresponding functions subscriber names substitute terms classes of service system times call bar groups call bar numbers software lock auto night service multi port connections door stations charge voucher control charge 132 Look it up whenever in doubt Menu overview functions paper format charge display advertising copy charge threshold charge factor second call barring 133 Look it up whenever in doubt Troubleshooting Incorrect date and time are displayed Set the correct time in the System functions p 100 menu Unknown message on the display Take a look in the section Messages on the display p 127 to see what the dis play means The number of a caller is not displayed C
23. switched on on or not off Wx Switch serial call on or off The new status is displayed a Exit menu The new setting is saved and is briefly displayed as an information message Forwarding to next party The call between the external party and the internal subscriber to whom you forwar ded the caller comes to an end The internal subscriber hangs up The ringing tone for internal calls sounds on your telephone The caller s number is shown on the display e g Callback 0896266661 wx Accept call Forward the call in the usual way Ending serial call There are two options for ending a serial call The external caller hangs up You deactivate the serial call function The forwarded subscriber will not be switched back to you again 93 Customizing the telephone Changing general settings Call filter Calls from subscribers in the call filter list are still signalled even when you have set up Do not disturb Press the Menu function key F Scroll to the Settings menu item wx Confirm selection F Scroll to the Applications menu item Wox Confirm selection F Scrollto the Call filter menu item ox Confirm selection F Scroll to the Add entry menu item x Confirm your selection A list is shown of all entries in the general directory and your personal directory ms ws Enter one or more first letters of the name until the desired subscriber is shown x Confirm selection The subscriber i
24. the recipient s call list and the call list of the diversion destination default setting Setting A Unanswered calls are only recorded in the recipient s call list 39 Making calls with ease Routing calls You can route incoming calls to another extension You can set this up both for your own and other telephones You can also route calls to your telephone In all these variants you can choose e whether this should always take place only if the telephone is busy or only if the telephone is not answered within a specified time period You can arrange to have incoming calls signalled on both your own phone and another external phone e g your GSM mobile This is called twinning You can also set up and change all call routing from outside the telephone system Contents Routing calls for your telephone gt p 41 Routing calls to your telephone p 42 Diverting calls for another telephone p 43 Signalling calls on two telephones twinning p 44 Switch off route call gt p 44 Changing call routing remotely p 45 Bundle diversion gt p 47 Changing bundle diversion p 47 1 e The time that elapses before call divert on no answer takes place is set globally for the system 0 300 seconds 40 Making calls with ease Routing calls Diverting calls for your telephone Press the Call diversion function key TEBE Enter the call number to which you wo
25. to an internal subscriber who does not answer Second call during an existing call call waiting signal a or a normal call when Handsfree answer back is activated Appointment signal an appointment has expired 1 If you do not wish to be disturbed you can deactivate the ringing tones p 74 Tones on the handset Tones during a cut in call gt p 25 Acknowledgement tone confirms a new setting Special dialling tone sounds instead of a standard dial tone if night service or call diversion is active or if the telephone is locked or do not disturb has been set up 129 Look it up whenever in doubt Table of characters The numeric keys can also be used to enter letters and numbers e g for names in the phone book Your telephone switches automatically to entry of letters and num bers when this is necessary A general description of how to enter characters can be found under Entering text gt p 14 You can switch toggle between upper and lower case entry using the key Key 1 2 3 4 5 6 7 8 9 100 11 1 l f 1 i i 2 A B C 2 a b c 3 D E F 3 d e f 4 G H 4 g h i i i 5 J K L 5 j k 6 M N O 6 N 6 m n oO n O oO O oO 7 P Q R S 7 B p q r S 8 T U V 8 U U t u v
26. to be set up as answering stations for this night service F if necessary scroll to the Next line menu item and set up answering stations for this line we Exit menu The new setting has been saved A 1 e Three different night service options are possible e Switching on night service Night service menu p 66 e Different classes of service during night service must be specifically programmed see Integral manual e You can program times when the system automatically activates a night service see Integral manual To change answering stations you have set up simply enter the new answering stations 97 Customizing the telephone Settings for your telephone system Call forwarding Up to three call forwarding destinations can be set up for each exchange line Call forwarding takes place after a set time when a answering station is called via the exchange line Press the Menu function key F Scroll to the Settings menu item tx Confirm selection F Scroll to the System functions menu item tx Confirm selection F Scroll to the Call forwarding menu item tx Confirm selection 0 1 Enter the two digit number of the line for which you want to set up call for warding F scroll to the number for which you want to set up an answering station tx Confirm selection 1 3 Enter the internal number of the phone which is to be set up as the ans wering station e g 13 12 oe it necessary enter f
27. to block access Press the Menu function key F Scroll to the Security menu item wx Confirm your selection F Scroll to the Web Browser menu item wx Confirm your selection 1 19 Enter the current PIN The factory setting is 0000 wx Confirm the input F Scroll to the barred menu item tx Confirm your selection 6 q e You can only bar the web browser when your telephone is logged off gt p 17 104 Customizing the telephone IP specific settings Changing the PIN to enable the web browser Press the Menu function key Scroll to the Security menu item x Confirm your selection F Scroll to the Change PIN menu item ox Confirm your selection ABC 2 IS Enter the current PIN default setting 0000 F Scroll to the New PIN menu item Ani 2 in 9 Enter the new PIN Scroll to the Reenter PIN menu item ABC 2 19 Enter the new PIN again to verify F Scroll to the Save PIN menu item ox Confirm your selection i The first digit of the PIN for enabling the web browser may not be 0 or 1 105 Customizing the telephone IP specific settings Registering a CTI application In order to control your telephone using a CTI application e g Avaya Com4Tel the CTI application must first be registered Press the Menu function key F Scroll to the Security menu item x Confirm your selection F Scroll to the CTI application menu item ox Confir
28. with specified call numbers If your system is configured to do so every time you make an outside call you can select the number you want to present to the call recipient This is called Calling Line Identification Presentation CLIP This could be your service head office or work shop number for example The number you want to dial is displayed P Scroll to the menu item with the desired group number e g dial with 987654321 pa Lift the handset Your selected number is shown to the call recipient Ld 1 e Ifa name is allocated to the number you want to present you are shown this name e You can assign the numbers with which you want to present yourself to the function keys to program function keys see Data Input Manual If you press one of these function keys before lifting the handset when making an external call the number selected will be presented to the party called e If you have deactivated Number display for outside calls p 85 you will not be offered numbers for presentation Making a call with one key stroke Press the display key or function key for the desired subscriber pa Lift the handset 1 e You can find out how to assign a call number to a destination key in the section Assigning functions phone numbers to keys gt p 75 23 Making calls as usual Calling someone Redial You can redial one of the last external numbers called Press the Redial functio
29. 6 Press the MNO button twice The display reads JOHN Deleting letters e Deletes the character above the mark The last character is deleted if the cursor is positioned after the last character Switching between upper case and lower case letters Press key to change between upper case and lower case letters Entering special characters Not all possible symbols appear on the digit keys Look them up in the Table of cha racters gt p 130 14 Familiarize yourself with your telephone Putting the telephone into service T3 IP only Please read and follow the following instructions regarding the commissioning of an IP telephone Contents Connecting the telephone and logging in T3 IP only p 16 Modifying language for the log in procedure and IP settings p 16 Logging off from telephone p 17 1 e IP specific settings gt p 102 are described in separate sections 15 Familiarize yourself with your telephone Putting the telephone into service T3 IP only Connecting the telephone and logging in T3 IP only After connecting the unit to the LAN Local Area Network and to the power supply only if the telephone is not powered via the LAN the telephone software will first be activated and after that a search for a gatekeeper responsible for access authorisa tion will start automatically A gatekeeper will normally be found If this is the case the log in window will then appear 2 9
30. Agcy ABC 2b B B Enter one or more first letters of the name until the desired subs criber is shown pa Lift the handset The destination is called 1 e You can also scroll to the desired number using the arrow keys e You can select which number to present to the call p 23 recipient 49 Making calls with ease Using the phone book Editing entries in the phone book Press the Phone book function key ABC p B B B Enter one or more first letters of the name until the desired subs criber is shown x Confirm your selection F Scroll to the Edit menu item x Confirm your selection Edit the number x Confirm your selection Edit the name wx Accept new settings 6 1 Call numbers you have stored in the phone book without a name can be found there under the name space Saving redial numbers in the phone book Press the Redial function key F Scroll to the desired entry e g 0069123456 tx Confirm your selection F Scroll to the Phone book entry menu item xx Confirm your selection ABC DEF pe BE Enter a name for this number if required tx Save in phone book Ld 1 If you have entered a number without a name you can edit the entry later and save it under a name 50 Making calls with ease Using the phone book Saving a call list entry in the phone book Press the Call list function key F Scroll to the desired ent
31. Confirm your selection The telephone is now locked 6 1 If your telephone is locked you will hear a special dial tone gt p 129 Unlocking the telephone On the idle display F Scroll to the status message Phone locked tx Confirm your selection 0 9 Enter the current four digit PIN 61 Making calls with ease Sending and receiving messages If a subscriber in your system does not answer the phone or the line is busy you can send a text message Text messages can only be received by telephones equipped with a display A maximum of 10 messages can be accepted You can also make announcements to subscribers in your telephone system via the loudspeakers fitted in the telephones You can address individual subscribers a sel ected group or all subscribers The announcement can be answered directly if this function is enabled Contents Viewing and deleting received text messages p 63 Writing and sending your own text message gt p 63 Selecting a prepared text message and sending it to individual subscribers gt p 63 Selecting text message and sending it to all subscribers p 64 Writing a text message for an internal caller gt p 64 Announcement gt p 65 Announcement to called subscriber p 65 Replying to an announcement gt p 65 62 Making calls with ease Sending and receiving messages Viewing and deleting received text messages F Scroll to the message
32. Enter extension number F Scroll to the PIN menu item 0 0 0 0 Enter PIN The factory setting is 0000 wx Confirm your selection The idle display appears next You will now also be available under the entered call number extension number 6 1 e You can change the language for the log in procedure p 16 The log in PIN is the same as the PIN you can use to unlock your locked tele phone You can change this PIN in the Lock p 61 menu e If you have cancelled a log in procedure i e you have left the log in window using the Escape key in order to change or view settings in the menu you can then log back in again via the User administration menu option Modifying language for the log in procedure and IP settings If your telephone is not yet logged in you can choose between six different langua ges German English French ltalian Spanish Dutch Press the Menu function key F Scroll to the Switch language menu option Wx Confirm your selection F Select language e g English x Confirm your selection iJ 1 e When first setting up your telephone you can choose your preferred language in other ways When the log in window appears press the Escape key twice D GB F I E NL appears Then select your preferred language D GB F I E NL disap pears when the language has been changed 16 Familiarize yourself with your telephone Putting the telephone into service T3 IP only Lo
33. IP Telephony Contact Centers Mobility Services AVAYA T3 IP Classic connected to Integral 5 Benutzerhandbuch User s guide Manual de usuario Manuel utilisateur Manuale d uso Gebruikersdocumentatie Contents Familiarize yourself with your telephone Important NOES oinean on easton aeeteetid eet T nas 4 Your T3 IP Classic at a glance ooo eee eeeseeeeeeceeenneeceeeeeeeeeeeeeateseeeeeesneeesenaeeseenees 9 All keysiata glance stoic heee elit it ON he ee ee 10 Basic rules Of Operation r a a e e a n eTa 11 Putting the telephone into service T3 IP only ou eee ee eeeeeeeeneeeeeeeeeeeneeeeeneeeeeneeeeeas 15 Making calls as usual Answering CallS c ccic csciive a ernie dienes efor a ENE EEE E E 18 Calling Someone An a a a a aaa 21 Establishing several Connections ooo eeeceeeeeeeeeeeeeeeeeeeeeaeeseeaeeeseeeeeeaeeeseaeesneeeens 27 Making calls without the handset 0 ee ce ceeeceeeeneeeeeeeeeseeeeeeaeeeeeeeeesneeeennaeeeeneaees 32 Making calls with ease Using the Call liSt seven catevieneeienl line tesa a inng a A evan eave ele 35 ROUTING Call Siac Ae ys coecds E A beedeccea steed agtied pecker endgveevsshesesceca puscceeatecpesduasetsseceeasseges 40 Using the phonebook e osc Lidge adh ra EE aE E aE nAaR eaS 48 Setting reminders appointments ceccececeeseceeeceeeeeaeeeeeeeeeeaeeeeeeeeaeeeeeeeees 52 Viewing charges osiin aranea ee ne eaea a ceeded eai a ae 57 Locking the tele
34. You can delete entered appointments one by one for specific times Contents Viewing an appointment gt p 53 Entering an appointment for today p 53 Entering a one time appointment p 54 Entering a recurring appointment p 55 Switching off appointment signal p 56 Deleting an appointment p 56 Setting appointments for others p 56 52 Making calls with ease Setting reminders appointments Viewing an appointment Press the Menu function key F Scroll to the Appointments menu item x Confirm your selection All the set appointments will be shown 1 Appointments that have expired are deleted from the appointments list Entering an appointment for today Press the Menu function key F Scroll to the Appointments menu item tx Confirm your selection All the set appointments will be shown F Scroll to the menu item tx Confirm your selection F Scroll to the Today menu item amp x Confirm your selection 1 4 15 o Enter the time in the form hours minutes with no spaces e g 1450 for 14 50 hrs F Scroll to a standard text if required x Confirm selection if required ABC 2 2 3 3 Enter or add any desired text tx Accept the whole text At the specified time a signal tone sounds and the text you have entered is dis played The maximum text length is 24 characters To be able to select from standard texts these must first ha
35. a call number for another subscri ber only possible if enabled by Avaya Service Busy The dialled connection is busy Bundle When you want to seize a line from a particular bundle Bundle busy All lines in the selected bundle are busy Bundle private To seize a line in a bundle reserved for you Self assignment Audible notification of calls on your own telephone that are normally answered by other subscribers Earth flash Select this menu item if you are connected to a host system which requires a flash key for external access Call You are connected to the call number displayed Internal number For storing the number of a telephone connected to your telephone system K All keystrokes are sent as keypad information Used to pro gram a telephone system or to use service features in the network Code For every call resulting in charges you can enter a three to ten digit code for billing the charges e g a project code or job code Empty There are no entries stored in the telephone book PIN PIN Personal Identification Number four digit for locking and unlocking your telephone PIN code If you have a PIN Personal Identification Number you can make external calls from locked phones PIN code inter nal number PIN Refer back host PABX For initiating a consultation call refer back to another con nected system Call The subscriber you are calling is
36. ak to them using the built in microphone The headset is switched off Switching it off Press the Handsfree monitoring function key You can telephone using the headset again 113 Extras for your telephone Hotel functions You can use the hotel functions in small to medium sized hotels and guest houses Your system administrator can connect up to three DSS modules for executing these functions Available functions include checking guests in and out viewing guest charges disabling direct inward dial to rooms waking up guests etc You can also hook up a printer to the telephone system for printing out charge reports and wake up requests Contents Layout of the hotel functions on the DSS module p 115 Checking in gt p 115 Checking out p 176 Message to guest message at reception p 118 Direct dial to rooms p 119 Guest to guest connection p 120 Determining the charge limit p 121 Waking guests p 122 114 Hotel functions Extras for your telephone Layout of the hotel functions on the DSS module 1 Other keys Destination keys for guests 2 Exit For ending an operating procedure The DSS module returns to displaying the calling status of the room telephones 3 Charge limit The guest can only incur charges up to the amount specified in the telephone system 4 Disable guest to guest Others guests cannot use th
37. all is transmitted without caller s number e g an analog call or the caller has swit ched off the caller ID function Short tones during a call A second call is being signalled Please refer to the section Establishing several con nections p 27 to find out about possible operating steps or You have activated monitoring or handsfree operation Appointment signal An appointment is being signalled A function does not work It is possible that the function first has to be enabled by Avaya Service Telephone cuts off prematurely when programming No key has been pressed for about 60 seconds This always terminates every pro gramming procedure Programming is also terminated by answering a call 134 Index 8 A Action cancelling 11 Additional functions 8 After hours 66 Announcement 65 Anonymous calls 26 Answering stations 96 97 98 Appointments 52 Appointments entering 53 54 55 56 Asterisk 8 Audible tones 129 Audio 70 72 Automatic connection 84 Automatic redial 24 B Barring 60 Basic rules 11 Block dialling 86 Brokering 28 Busy 24 Busy on busy 99 Cc Call display extended 87 Call diversion to 41 Call diversion bundle 47 Call diversion changing remotely 45 Call divert 40 Call divert to exceptions 94 Call divert call list 39 Call during programming procedure 20 Call filter 94 Call for partner answering 19 Call forwarding 20 98 Call list 35 Call list additional entries 39
38. an be found in the relevant installation manuals 107 Auxiliary devices Links Links for ISDN telephones CTI link V 24 interface For connecting the Avaya Com4Tel or a PC CTI Audio link V 24 interface For connecting the Avaya Com4Tel or a PC X Y interface For connecting DSS modules and in com bination with a headset the KonfTel a second handset or a logger DSS link Y interface For connecting DSS modules second interface For an external loudspeaker Headset Link Application interface For headsets So link Sainterface for UPN telephones for connecting a DSS1 ISDN main connection telephone or a PC with S card Power supply unit interface For an external power supply unit Analog link a b interface For connecting analog telephones fax machines etc Power supply unit interface For an external power supply unit Links for IP telephones AEIl Headset Link AEI interface For connecting DSS modules and in com bination with a headset the KonfTel a second handset or a logger Application interface For headsets CTI Audio Link only for telephones with hardware level 1 AEI interface For connecting DSS modules and in com bination with a headset the KonfTel a second handset or a logger Headset Link Application interface For headsets 1 e Telephones with hardware level 1 do not have T3 IP II marked on their label 108 A
39. anging general settings Headset side tone wake up tone For headsets which have side tone implemented internally it is recommended to switch this function off here Otherwise you will hear your voice too loud or doubled in the headset earphone When using headsets which go into an idle mode after a certain time it is recom mended to switch on the wake up tone That way you avoid the caller s first words being lost Press the Menu function key Scroll to the Settings menu item tx Confirm your selection F Scroll to the Applications menu item tx Confirm your selection F Scroll to the Headset menu item Confirm your selection F Scrollto the Side tone or Wake up tone menu item An indication on the right hand side of the window shows whether the function is on or off tx Press this key to change the setting a Exit menu The new setting is saved 92 Customizing the telephone Changing general settings Serial call When you switch on serial call an external party whom you have forwarded to another extension will be switched back to you after the end of that call You can then forward the caller again Initiating serial call Press the Menu function key F Scroll to the Settings menu item tx Confirm your selection F Scroll to the Applications menu item tx Confirm your selection F Scroll to the Serial call menu item An indication on the right hand side of the winow shows whether serial call is
40. artner beep menu item Confirm your selection All partner indications in the display that have partner beep activated will flash The name and a bell appear alternately Press the partner keys to switch partner beep on or off for those partners we Exit menu The new setting is saved 69 Customizing the telephone Setting audio contrast and language You can modify various audio settings and the display contrast to suit your require ments You can deactivate the ring tone You can change the language for the text display via the language setting The available languages are English French and German Contents Set contrast gt p 71 Set acoustics p 72 Set handsfree p 73 Do not disturb gt p 74 Setting the language p 74 70 Customizing the telephone Setting audio contrast and language Set contrast You can quickly modify the display of your telephone to suit changing environmental conditions e g sun dazzle Press the Menu function key F Scroll to the Settings menu item tx Confirm selection F Scroll to the Display Acoustics menu item tx Confirm selection F Scrollto the Acoustics contrast menu item tx Confirm selection F Scroll to the Contrast menu item wE Increase or decrease the setting The new setting takes immediate effect tox Exit menu i e You can access the acoustics and contrast menu directly from your telephone s basic status using the un
41. as call forwarding after a time delay You can change the date and time globally for the whole system You can determine a customer password so that you can e g manage your telecom munications system with the ICT tool You can query statistical information for your telephone traffic statistics Contents Answering stations for day service p 96 Answering stations for night service gt p 97 Call forwarding p 98 Second call barring gt p 99 Date Time gt p 100 Customer password gt p 101 Traffic statistics gt p 101 95 Customizing the telephone Settings for your telephone system Answering stations for day service You can set up an answering station for each external line The answering station can consist of up to 5 telephones Press the Menu function key F Scroll to the Settings menu item tx Confirm selection F Scroll to the System functions menu item x Confirm selection F Scroll to the Day service menu item tx Confirm selection 0 1 Enter the two digit number of the line for which you want to set up an ans wering station F scroll to the number for which you want to set up an answering station tx Confirm selection 1 3 Enter the internal number of the phone which is to be set up as an answering station e g 13 GHI 12 4 if necessary four further internal numbers of telephones which are also to be set up as answering stations F
42. call via the corresponding bundle Private call released bundle Activates private call via the released bundle F 1 Private call bundle code dial destination Activates private call via the released bundle and then dials the entered code dial destination P gt Private call released bundle code dial destination Activates private call via the released bundle and then dials the entered code dial destination gt 1 75 Bundle routing You can route all calls received by a certain bundle main num ber to an external number ee oy Call routing for other subscribers For diverting calls for other telephones to internal numbers Route call to For routing calls from your telephone to another Call routing to associated subscribers Follow me here For routing calls from another telephone to your own Follow me here associated subscriber Call forwarding For automatically forwarding calls to another connection if you do not answer within a certain time Do not disturb If you do not wish to be disturbed by phone calls Prevent hunt group For cutting your telephone out of the hunt group Lock For protecting your telephone against unauthorized use Others can use your phone only for emergency or internal calls 125 Look it up whenever in doubt Telephone functions and symbols at Charges printer form feed For printing out a page from the charges pri
43. d keys e You can also change any setting by pressing the numeric key for the desired set ting e If you want to reset the acoustic and contrast settings to the as supplied status scroll back to the Default setting menu item and confirm using the OK key 71 Customizing the telephone Setting audio contrast and language Set acoustics You can adjust the volume of the ringtone the handset and the monitoring loudspea ker You can set a different sound for each type of call The different call types are e Internal call Internal call e External call Call from outside your telecommunications system e Message call When a message is received e VIP ringtone Call from an entry in the call filter list Press the Menu function key F Scroll to the Settings menu item Wx Confirm selection F Scroll to the Display Acoustics menu item tx Confirm selection F Scrollto the Acoustics contrast menu item x Confirm selection F Scroll to the desired menu item m Increase or decrease the setting New ring settings are sounded immediately so you can check them F If necessary scroll to further menu options and change their settings tx Exit menu The new settings have been saved a 1 e You can access the acoustics and contrast menu directly from your telephone s basic status using the und keys e If you want to reset the acoustic and contrast settings to the as supplied status scroll back to th
44. e Default setting menu item and confirm using the OK key 72 Customizing the telephone Setting audio contrast and language Setting handsfree Press the Menu function key F Scroll to the Settings menu item ex Confirm your selection F Scroll to the Display Acoustics menu item x Confirm your selection F Scroll to the Acoustics Contrast menu item tx Confirm your selection P Scroll to the Handsfree menu item E Increase or decrease the setting tx Exit menu The new settings are then saved e There are four possible settings for handsfree mode Level 1 Normal connection medium volume Level 2 Quiet or long distance connection Level 3 Loud connection purely digital or internal connection Level 4 When you have connected an additional loudspeaker e Level 3 is normally the best setting if you are using your telephone s built in loudspeaker 73 Customizing the telephone Setting audio contrast and language Do not disturb If you do not wish to be disturbed you can temporarily deactivate the ringing tone Press the Menu function key F Scroll to the Settings menu item tex Confirm your selection F Scroll to the Display Acoustics menu item tx Confirm your selection F Scroll to the Do not disturb menu item An indication on the right hand side of the window shows whether the function is on or off tx Switch the function on or off The new status is displayed sa Exit menu The ne
45. ectly light up Press the key for the desired room e g 707 The light in the key goes out Press the Exit key The DSS module returns to displaying the calling status of the room telephones J 1 If direct inward dial to a room is disabled an external caller cannot reach this guest directly but must be connected via the switchboard 119 Extras for your telephone Hotel functions Guest to guest connection Disabling guest to guest connection Press the Disable guest to guest key Press the key for the desired room e g 707 The key lights up Press the Exit key The DSS module returns to displaying the calling status of the room telephones Re enabling guest to guest connection Press the Disable guest to guest key The keys of all rooms which cannot be called directly from other room telephones light up Press the key for the desired room e g 707 The light in the key goes out Press the Exit key The DSS module returns to displaying the calling status of the room telephones td 1 If a guest to guest connection is disabled this guest cannot be called directly by other guests who must instead be connected via the switchboard 120 Extras for your telephone Hotel functions Determining the charge limit Activating charge limit Press the charge limit key Press the key for the desired room e g 707 The key lights up Press the Exit key The DSS module returns to displaying the calling s
46. eded Select the link slot in which the link with the con nected headset is plugged or switch headset use to off a Exit menu The new setting is saved 6 1 e If you have enabled use of the headset the Monitoring handsfree function key will have a modified function p 111 e If you have plugged in a headset link only that slot will be presented as an option for headset use e When two CTI Audio links are plugged in and you specify the wrong slot you cannot use the headset e The inner slot is slot 1 90 Customizing the telephone Changing general settings Headset receiver volume You can change the default setting for headset volume independently of the volume of your telephone Press the Menu function key F Scroll to the Settings menu item tx Confirm your selection F Scroll to the Applications menu item tx Confirm your selection P Scroll to the Headset menu item tx Confirm your selection F Scroll to the HSG volume menu item The current setting is shown on the right 6 Press the digit key for the desired volume e g 6 The new status is displayed we Exit menu The new setting is saved L Caution prevent damage to your hearing If you use a headset continually loud sounds in the earphone can over a long period of time lead to hearing damage Therefore always reduce the volume during loud conversations to a pleasant level use the key 91 Customizing the telephone Ch
47. eeaeeeeneeeensteeeeaas 129 Contents able of Characters 2223 2 A xe 25 ssiz ceeded hicchansieheciz asi S tia l ia a hime eaaa 130 MenU2OVERVIGW 225280255 S E EAE EE E See Tee eee Ted io Sadie aes E 131 TPOUDIESNOOTIMNG AE seeecceseee TE E AT 134 late a E E A E A E T E E E E A 135 Familiarize yourself with your telephone Important notes Which systems can you connect your telephone to This telephone is only intended to be connected to Avaya PBX systems It must not be connected directly to a PSTN Declaration of conformity T3 We Avaya GmbH amp Co KG declare that the T3 Classic telephone complies with the basic requirements and other relevant regulations of the EU directive 1999 5 EU radio and telecommunication terminal equipment R amp TTE This telephone is intended for connection to digital interfaces of Avaya telecommuni cations systems and meets the fundamental requirements formulated in EC directive 1999 5 EC Radio and Telecommunication Terminal Equipment R amp TTE This telephone has been designed in such a way that it is unsuitable for direct opera tion on interfaces of public telecommunication networks When using links and DSS modules This link DSS module is intended for connection to T3 telephones and meets the fundamental requirements of EC directive 1999 5 EC Radio and Telecommunication Terminal Equipment R amp TTE The design of this link DSS module makes it suitable for use with T3 teleph
48. eir room telephones to call this guest directly but must be connected via the switchboard 5 Message The switchboard can send a message to a room tele phone 6 DDD Disable Direct Dial An external caller cannot directly dial the guest s room but must be connected via the switchboard 7 Check in Check out For checking guests in and out 115 Extras for your telephone Hotel functions Checking in Press the Check in key Press the key for the desired room e g 101 You can now choose between several languages for the menu displays on the guest telephone F Scroll to the desired language e g English wx Confirm your selection The guest is checked in The menu displays on the guest telephone and the voice announcements of a voice mail box if any will be in the selected language 6 1 The guest acquires the full non restricted class of service upon check in The charges memory for the previous guest is erased The key lights up Checking out Press the Check out key Press the key for the desired room e g 101 If the key light goes off No charges have been incurred and all messages on the guest s voice mail box have been listened to Check out is complete If the key flashes Charges have been incurred or there are messages on the guest s voice mail box that have not been listened to You can query the charges p 117 and you can ask the guest to listen to the m
49. ers e You can also press an appropriate destination or partner key instead of entering the call number 43 Making calls with ease Routing calls Signalling calls on two telephones twinning Press the Menu function key Scroll to the Call divert menu item tx Confirm selection F Scroll to the Route to menu item x Confirm selection 0 4 Enter the external line code usually 0 and external number of the phone you want to ring when a call is received e g 0012341234 F Scroll to the Twinning menu item tx Confirm selection The following status appears in the display twinning 0012341234 If your T3 phone is now selected the external phone will ring at the same time You can take the call on either phone Ld 1 Ifthe number entered is stored in the phone book as a name the name will appear automatically instead of the number e You can also press an appropriate destination or partner key instead of entering the number e Twinning and call divert if busy can be set up simultaneously Deactivate call divert twinning In the status menu F Scroll to the desired call divert message e g Route to 1234 e Delete call routing 44 Making calls with ease Routing calls Changing call divert twinning remotely You can call your telecommunications system from outside to set up or change call diversion or twinning for your telephone or for other telephones This is possible from any telephone
50. essages gt p 117 Press the Exit key The DSS module returns to displaying the calling status of the room telephones 6 1 All the guest s wake up calls call diversions and callbacks are deleted upon check out Direct dial from other rooms is disabled e On checking out an automatic printout of the total is also possible Consult your system administrator if necessary 116 Extras for your telephone Hotel functions Viewing charges If charges have been incurred Press the Menu function key F Scroll to the Charges menu item tx Confirm your selection Press the key for the room again The charges are displayed F Scroll to the Printout menu item for sum of charges or to Total printout for details of individual calls x Confirm your selection The charges for this guest will be printed out F Scroll to the Reset charge meter menu item tx Confirm your selection The charges for this guest are deleted a Press this key Press the key for the room again e g 101 The guest is checked out or a mes sage is displayed that there are still messages that have not been listened to to listen to the messages A menu item shows how many messages on the guest s voice mail box have not been listened to F Scroll to this menu item e g 101 New messages 2 Open the voice mail box for example by pressing a function key programmed for this purpose 1 0 1 Enter the room number e g 101 x Confirm you
51. firm your selection The caller who made the announcement is called 65 Making calls with ease Outside business hours night service You can activate a desired night service at any time The system can activate night service automatically at programmed times Press the Menu function key F Scroll to the Night service menu item x Confirm your selection An active night service will be indicated by On F Scrollto the Night service 1 or 2 3 Auto Night Service menu item ox Switch selected night service on or off we Exit menu The night service is activated immediately Auto Night Service only at the programmed times 1 e Only the last activated night service becomes effective in each case All night ser vices that were previously activated are deactivated e You must program the times when you want the system to automatically activate a night service see Integral 5 manual e The calling stations for the night service p 97 can be set in the menu Set tings gt System functions 66 Making calls with ease Telephoning with partners A partner can be any internal subscriber to your telecommunications system You can set up partner keys These can be display keys or other function keys p 78 The display or the LEDs in the function keys provide information about the activities of each partner You can set your telephone to sound a short tone whenever one of your partners receives a
52. gging off from telephone When you want to log out of the telephone again Press the Menu function key F Scroll to the Log off menu item x Confirm your selection You are now logged off from this telephone Another user can now log on 17 Making calls as usual Answering calls You can lift the receiver and speak with the caller in the normal way If another subscriber within your system receives a call you can divert the call to your phone pick up call It is also possible to answer calls using the handsfree key and then to telephone with the receiver on hook You can set your telephone to activate handsfree mode automatically when it recei ves an internal call You will not need to lift the receiver but can immediately start speaking to the caller Automatic handsfree when called gt p 84 It is also possible to put calls on hold instead of answering them immediately This allows you to complete any operating procedures you have already started e g editing a phone book entry You can divert any incoming external calls to a preconfigured call forwarding station call forwarding Contents When you receive a call gt p 19 If another telephone receives a call pick up call p 19 Answering a call for a partner gt p 19 Call during a conversation second call p 20 Call during a programming procedure gt p 20 Call forwarding gt p 20 18 Making calls as usual Ans
53. hone system gt p 22 Making a call with one key stroke p 23 Redial p 24 Redialling a call number p 24 In the event of a busy signal auto callback gt p 24 Deleting automatic callback p 25 Callback line p 25 Cutting in on another call cut in p 25 Call waiting gt p 26 Anonymous calls p 26 Direct access tone dialling DTMF gt p 26 1 e Many telephone systems require a special dial code to be dialled for external calls the so called external line code Sometimes a short pause known as the dial pause has to be inserted after this You can obtain more information from your telephone system administrator 21 Making calls as usual Calling someone Making calls within your telephone system 10 my Enter the call number pa Lift the handset 1 You can of course lift the receiver first and then dial the number However in this case you will not be able to correct an input error e If you have switched Direct dial gt p 86 off you cannot correct input errors before dialling Calling outside your telephone system 0 Enter external line code e g 0 0 my Enter number p Lift the handset 1 Instead of entering the external line code you can also press a line key e If you have activated LN on dialling p 82 you only need to dial the external number 22 Making calls as usual Calling someone Presenting yourself
54. if necessary scroll to the Next line menu item and set up answering stations for this line we Exit menu The new setting has been saved A 1 An answering station is not absolutely essential e If no answering station is allocated to the number a general call takes place All exchange lines can be assigned to one telephone as the sole answering sta tion e You can also simply press the corresponding line key instead of entering the line number e Answering stations you have already set up can be changed by simply entering the new answering stations 96 Customizing the telephone Settings for your telephone system Answering stations for night service There is often a need for a telephone system to handle calls differently at night than during the day Here you can set up special answering stations for night service Press the Menu function key F Scroll to the Settings menu item tx Confirm selection F Scroll to the System functions menu item tx Confirm selection F Scroll to the Night service 1 or 2 3 menuitem tx Confirm selection 0 1 Enter the two digit number of the line for which you want to set up night ser vice F scroll to the number for which you want to set up an answering station tx Confirm selection 1 3 Enter the internal number of the phone which is to be set up as an answering station e g 13 GHI 1 2 mE it necessary four further internal numbers of telephones which are also
55. ill be sent immediately 6 1 To be able to select from standard texts these must first have been entered into the system Writing a text message for an internal caller Press the Message key Prepared messages will be presented F If necessary scroll to the desired text e g Meeting ex Confirm your selection 22 B B Change or add to the message in the usual way if required e g to include a name or time F Scroll to the Message to caller menu item wx The text message is saved It appears on the display of any internal caller who tries to call you 64 Making calls with ease Sending and receiving messages Announcement S Lift the handset F Scroll to the Announcem menu item tx Confirm your selection F Select who you want to send the announcement to e g Announcement to Group 1 tx Confirm your selection You can now make your announcement 6 1 e When you want to make an Announcement to all subs you can also simply press the Announcement function key and make your announcement Announcement to called subscriber You call an internal subscriber Their telephone rings Press the Announcem function key You can now make your announcement 6 L The called subscriber can answer an announcement directly lift the receiver Replying to an announcement You have heard an announcement Lift the handset F Scroll to the Answer announcement menu item tx Con
56. in the status menu You will be shown the sender and the message g Miller Coffee e Delete the message 6 e An alert tone sounds when a message arrives e If you do not want to delete a message you can quit the message with the Escape key Writing and sending your own text message Press the Message key ABC 2 A BE Enter the desired text x Confirm the text GHI 47 1 2 Enter call number e g 4712 The text message will be sent immedia tely Selecting a prepared text message and sending it to individual subscribers Press the Message key Prepared messages will be displayed F Scroll to the desired text e g Meeting amp x Confirm your selection ASC AC DEF 22 BE Change or add to the message in the usual way if required e g to include a name or time t x Confirm the text 417 4 2 Enter call number e g 4712 The text message will be sent immedia tely 1 To be able to select from standard texts these must first have been entered into the system 63 Making calls with ease Sending and receiving messages Selecting text message and sending it to all subscribers Press the Message key Prepared messages will be displayed F Scroll to the desired text e g Meeting Wx Confirm your selection PE B B Change or add to the message in the usual way if required e g to include a name or time F Scroll to the Message to all menu item ox The message to all subs w
57. ing lines to keys p 77 Assigning partners to keys p 78 Function keys with LEDs p 79 Deleting key assignments p 80 Labelling function keys p 80 i e If you reprogram the function keys different operating procedures could result e Functions already assigned to keys no longer appear in the menu 75 Customizing the telephone Assigning functions phone numbers to keys Displaying the key assignment You can view on your telephone display which function destination partner or line has been assigned to any key of your telephone or of your DSS module Press the Menu function key F Scroll to the Settings menu item tx Confirm your selection F Scroll to the Function keys menu item x Confirm your selection The description and current assignment of all keys will be displayed Press the desired key The description and current assignment of this key will be displayed Assigning functions to keys Press the Menu function key F Scroll to the Settings menu item tx Confirm your selection F Scroll to the Function keys menu item x Confirm your selection The description and current assignment of all keys will be displayed F Scroll to the keys you want to change or assign tx Confirm your key selection F Scroll to the function you want to assign to the key e g Charges x Confirm your selection 6 1 e You can display the assignment of all the user programmable func
58. ion e g 1 Dial codes for call routing variations 1 immediately 2 on no answer 3 on busy 2 3 Enter the two to four digit internal number for the subscriber from whom the calls are to be routed You hear the acknowledgement tone c Deactivate call divert twinning 7 0 Press the hash key and then 70 for Route from or 7 4 Press the hash key then 71 for Call routing to You will hear an acknowledgement tone The call routing is deactivated td 1 Changing call divert twinning remotely must be approved by your system admini strator They will also tell you the number to dial for remote settings access If you have a telephone system with a multi port connection dial the MSN number for remote settings access directly You can get this from the Service department e The Personal Identification Number PIN p 61 of the subscriber must differ from the default factory setting e For Call diversion to You do not need to enter an external number if you are cal ling from the same external telephone to which you want to route your calls Howe ver number transmission caller ID must be active for that telephone 46 Making calls with ease Routing calls Bundle diversion The various exchange lines to your telephone system are grouped into so called bundles You can divert all calls arriving via a particular bundle e g 7505 0 to an external destination Press the Menu function key
59. l in handsfree mode when the handset is off hook During a call Press the Handsfree monitoring function key twice LED flashes Replace the handset You can hear the other party over the loudspeaker and you can also talk to them with the receiver on hook Handsfree continuing the call using the receiver During a call in handsfree mode p Lift the receiver LED goes out 33 Making calls as usual Making calls without the handset Handsfree ending a call While you are telephoning handsfree with the receiver on the hook Press the Monitoring Handsfree function key LED goes out LJ 1 e You can also end the call with the Escape key Tips for handsfree monitoring and handsfree calling Perhaps you can t remember whether call monitoring or handsfree are actually acti vated Here are a couple of simple tips e If the receiver is not on the hook the Handsfree monitoring function key toggles between call monitoring LED on handsfree LED flashing and normal telephone operation LED off None of these will end the call If however the receiver is on the hook the call will be ended the next time the key is pressed 34 Making calls with ease Using the call list If you do not answer an external call the caller s number will be stored in the call list together with the time and date of the call You can display this list at any time and return calls to the subscribers entered in it You can
60. lecting functions from the menu Press the Menu function key F or F scroll to the desired menu item x Confirm your selection The selected function is displayed In many cases a submenu also appears You can scroll through the submenu in the same way as in the menu LJ 1 e Functions already assigned to keys no longer appear in the menu e You can find all functions in the Menu overview gt p 137 Cancelling or exiting an action If you have entered the wrong data or made the wrong setting a Press several times if necessary to cancel the procedure You will then move up one menu level or go to the idle display 6 1 The following settings cannot be undone using the Escape key e Changes to the assignment of function keys Settings that have been changed using the OK key The display helps you The displays guide you step by step as you use the phone The display provides you with a great deal of information such as the status of your current connection The phone number of every external ISDN caller will appear in the display providing they have not disabled call number display This enables you to see who is calling If your phone book already contains the name and phone number of the caller their name will displayed when they call The four keys under the display have different functions depending on the operation you are currently performing You can read the current function of each key on the
61. m your selection F Scroll to the Login mode menu item tx Confirm your selection 1 9 Enter PIN The factory setting is 0000 ox Confirm the input Login mode is now activated for one minute You must start the CTI application e g Avaya Com4Tel on the PC during this time After successful registration login mode is immediately ended and the message CTI application registered is displayed 6 1 e You can only register a CTI application if your system administrator has enabled this function e You can only log in a CTI application while your telephone is logged out gt p 17 e If you wish to register a CTI application on a different PC on your telephone you must first select CTI log out from the CTI application menu and enter the PIN You can then register the CTI application on the other PC under Login mode see operating procedure above 106 Auxiliary devices Links A special advantage of your telephone is the flexible link concept that allows you to expand your basic telephone with a wide variety of links Links are base inserts for T3 telephones You can connect two links to the Integral T3 Classic at the same time The T3 IP Classic has only one slot for links View of a link View from bottom Several links have only one Western socket 1 The configuration of the links for connecting the various equipment is carried out by Avaya Service e Instructions for installing the links c
62. n external call but all the exchange lines are busy The informa tion message No free line appears Press the Callback line function key Replace the handset As soon as a line becomes free your telephone will ring and the Callback line display will appear p Lift the handset when your telephone rings You can dial the desired external call number 6 1 e You must have assigned the Callback line function to a function key Cutting in on another call cut in You call an internal extension The user is already on a call You want to cut in on the call F Scroll to the Cut in menu item Confirm your selection All parties will hear a cut in tone You are now included in the call and can communicate with the subscribers 6 1 e Cut in is only possible within your system It must be enabled for your telephone and the target telephone Consult Avaya Service if necessary e Ending the cut in replace the handset or press the Escape key 25 Making calls as usual Calling someone Call waiting You call an internal extension The number is busy Scroll to the Knocking menu item Wx Confirm your selection Your call will then be re signalled to the called party Anonymous calls Lift the handset F Scroll to the Anonymous callmenu item x Confirm anonymous calling Your number will not be transmitted to the called party for your next external call tJ 1 Anonymous calling must
63. n key F Scroll to the desired number e g 06975051234 pa Lift the handset 1 e If you selected a special number to present to the call recipient this will also be used for redial Redialling a call number The external number dialled is busy F Scroll to the Automatic redial menu item tx Confirm your selection Replace the handset Dialling is repeated up to ten times at intervals J 1 e You can only use Automatic redial if you are calling on a digital exchange line e Automatic redialling is stopped if you press any key or pick up the handset e You can specify the number of automatic redial attempts and the time between two attempts in the Dial settings gt p 83 menu In the event of a busy signal auto callback The dialled connection is busy The callback menu item appears in the menu F Scroll to the callback menu item tex Confirm your selection Replace the handset Your telephone rings as soon as the other line is free pa Lift the handset when your telephone rings The other line is called automatically via the telephone system oe 1 e In the case of external calls Auto callback is only presented as an option if the network provider and the system connection support it 24 Making calls as usual Calling someone Deleting automatic callback In the status menu F Scroll to the Auto callbackmenu item e Confirm your selection Callback line You want to make a
64. n of conformity can be obtained at the following Internet address http www avaya de gcm emea de includedcontent conformity htm or look for Conformity in the index ce Familiarize yourself with your telephone Important notes Software License License USE OR INSTALLATION OF THE PRODUCT INDICATES End User s acceptance of the GENERAL LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE AT http support avaya com Licenselnfo GENERAL LICENSE TERMS If you do not wish to be bound by these terms you must return the product s to the point of purchase withing ten 10 days of delivery for a refund or credit IN ADDI TION TO THE GENERAL LICENSE TERMS THE FOLLOWING LICENSE TERMS AND RESTRICTIONS APPLY TO THE PRODUCT Avaya grants End User a license within the scope of the license types described below The applicable number of licenses and units of capacity for which the license is granted will be one 1 unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User Designated Processor means a single stand alone computing device Server means a Desi gnated Processor that hosts a software application to be accessed by multiple users Software means the computer programs in object code originally licensed by Avaya and ultimately utilized by End User whether as stand alone Products or pre installed on Hardware Hardware means the standard hardware Produc
65. nce with two external subscribers the sum of the charges for both external connections is shown 57 Making calls with ease Viewing charges Viewing the charges for the last call Press the Menu function key F Scroll to the Charges menu item Wx Confirm your selection Viewing the total charges for a subscriber Press the Menu function key F Scroll to the Charges menu item tx Confirm your selection F Scroll to the Total subs menu item Wox Load the charge display 1 9 Enter user extension number e g 19 Viewing the total charges for a line Press the Menu function key F Scroll to the Charges menu item tx Confirm your selection F Scroll to the Total line menu item tx Confirm your selection 0 1 Enter the line e g 01 for line 1 td 1 e Instead of entering a line number you can simply press the corresponding line key Viewing total of all charges Press the Menu function key F Scroll to the Charges menu item tx Confirm your selection 58 Making calls with ease Viewing charges Clearing the charge meter Press the Menu function key F Scroll to the Charges menu item amp x Confirm your selection P Select the charge display you want to clear e g scroll to the Total charges menu item wx Load the charge display F Scroll to the Delete call charges menu item wox Delete the charges Switching the charge display to local currency Press the
66. nd level are thus filled If the number of levels with display keys is not sufficient please consult Avaya ser vice Assigning lines to keys Press the Menu function key F Scroll to the Settings menu item amp x Confirm your selection F Scroll to the Function keys menu item wx Confirm your selection The description and current assignment of all keys will be displayed F Scroll to the function key you want to change or assign tx Confirm your key selection F Select the line you want to assign to the function key e g Line 2 tx Confirm your selection You can now seize line 2 with this key 77 Customizing the telephone Assigning functions phone numbers to keys Assigning partners to keys You can assign partners to keys The LED if present shows you the status of their telephone You will have even more information on their telephone status if you allo cate them to a display key p 68 Press the Menu function key F Scroll to the Settings menu item ex Confirm your selection Scroll to the Function keys menu item tx Confirm your selection The description and current assignment of all keys will be displayed F Scroll to the keys you want to change or assign wx Confirm your key selection F Scroll to the Partner menu item Confirm your selection All internal users will be displayed F Select the subscriber whose call number you want to assign to the key x Confirm y
67. ne dialling 26 Traffic statistics 101 Twinning 44 Twinning changing remotely 45 140 Index U Unit diagram 9 Unlocking 61 Upper case letters 130 Vv VIP call 88 Voice mail box hotel functions 117 Volume 72 Volume headset 97 Ww Web browser 104 141 2007 All rights reserved for Avaya Inc and Avaya GmbH amp Co KG 4 999 105 987 06 07 15 R2 4 en AVAYA Avaya GmbH amp Co KG KleyerstraBe 94 D 60326 Frankfurt am Main Germany T 0 800 266 10 00 F 0 800 266 12 19 International T 49 69 7505 28 33 F 49 69 7505 5 28 33 infoservice avaya com avaya de
68. ng has been saved 6 1 This feature must be supported by your network provider e You can also suppress number display for the next call only Anonymous calling gt p 26 e If enabled in your system before each external call you will be offered various numbers with which to present p 23 yourself Unterpunkt e Presenting yourself with specified call numbers gt S 23 85 Customizing the telephone Changing general settings Direct dial When you set this function to off you can type in a whole call number first and then dial it as a block You can then check the call number again and correct it if neces sary Press the Menu function key F Scroll to the Settings menu item x Confirm your selection F Scroll to the Dial settings menu item tx Confirm your selection F Scroll to the Direct dial menu item An indication on the right hand side of the window shows whether the function is on or off e Switch the function on or off The new status is displayed sa Exit menu The new setting is saved Deactivating second call Press the Menu function key F Scroll to the Settings menu item x Confirm your selection F Scroll to the Dial settings menu item tx Confirm your selection F Scroll to the Second call menu item An indication on the right hand side of the window shows whether the function is on or off tw Modify the setting The new status is displayed we E
69. nitoring function key twice You will be speaking to the other party via the headset The LED next to the function key flashes Ending the headset call and disconnecting Press the Handsfree monitoring function key Fa Replace the handset if necessary Headset making a call 0 l9 Enter the desired call number on the telephone Press the Handsfree monitoring function key The LED next to the function key starts to flash You can speak with your desired call partner as soon as they answer your call 6 1 If the call number that you want to dial is in one of the lists call list phone book then you can also select it there and then press the Handsfree Monitoring function key e Using a convenience headset you can also set up a call using the corresponding button on the headset 112 Auxiliary devices Headset Headset setting monitoring handsfree on the telephone You can switch on monitoring on the telephone or handsfree calling via the tele phone while you are telephoning with the headset Switching on monitoring Scroll to the Monitoring on menu item tx Confirm your selection You can then hear the caller through the built in loudspeaker Switching it off F Scroll to the Monitoring off menu item x Confirm your selection Switching on handsfree FP Scroll to the Handsfree menu item o Confirm your selection You can hear the caller through the built in loudspeaker and can spe
70. nter This function must be set up by your system administrator Displays the directory Si Special key To control the Free switching points hardware ste Day service For deactivating the night service CT Directory Temporary DTMF For enabling tone dial e g for remote access to an answering machine at Appointment For having your telephone remind you of an important appoint ment amis Appointment for associated subscriber ass Appointment for others For reminding other subscribers in your system of an appoint ment TIM TiM Activates the TIM media server 4 0 Ringer tone off Switches off the ringer tone for the next call or for a defined time Fil Door Activates the appropriate switching contact Can only be used if additional equipment is provided 4m Transfer call Prepares the transfer of the current call party gt Transfer external Prepares the transfer of the current external party to another external party Traffic statistics Statistical information on your telephone a 4 Second call barring Every new caller receives a busy signal as soon as a phone in call distribution is busy 126 Look it up whenever in doubt Messages on the display The following is an overview of important display and status messages Standard displays and messages are shown in the case of special settings Other subscribers When you want to save
71. o the Settings menu item Wx Confirm your selection Scroll to the Function keys menu item x Confirm your selection The description and current assignment of all keys will be displayed F Scroll to the function key or display key whose assignment you want to delete x Confirm your key selection F Scroll to the uppermost Delete menu item wx Confirm your selection The key now has no function Labelling function keys Ti CB a SO VS SZ PY VLI By default all function keys are pre assigned with frequently used functions You can insert the labelling strips next to the corresponding rows of function keys These can be found on the accompanying sheet You can use the spare label strips on the sheet for entries in handwriting if you hap pen to change the assignment of the function keys 80 Customizing the telephone Changing general settings You can specify how your telephone normally establishes a connection This inclu des all settings that help you to telephone more conveniently For instance automa tic handsfree automatic exchange line seizure or number of redials You can suppress the indication of another call while you are on the telephone For external calls you can specify whether a number is passed to the subscriber You can also specify whether this is your internal extension number or only the com pany telephone number For each call you can view the number dialled by the caller You can set up y
72. ones only If any problems occur during operation please first contact your specialist dealer or your system administrator The complete declaration of conformity can be obtained at the following Internet address http www avaya de gcm emea de includedcontent conformity htm or look for Conformity in the index cc Familiarize yourself with your telephone Important notes Declaration of conformity T3 IP We Avaya GmbH amp Co KG declare that the T3 IP Classic telephone complies with the basic requirements and other relevant regulations of the EU directive 1999 5 EU radio and telecommunication terminal equipment R amp TTE This telephone is designed for connection to Ethernet LAN interfaces of IP compati ble telecommunications systems from Avaya and complies with the basic require ments of EU directive 1999 5 EU RTTE Avaya cannot guarantee successful operation of the telephone in LAN or intranet environments in which no Avaya telecommunications system is present When using links and DSS modules This link DSS module is intended for connection to T3 IP telephones and meets the fundamental requirements of EC directive 1999 5 EC Radio and Telecommunication Terminal Equipment R amp TTE The design of this link DSS module makes it suitable for use with T3 IP telephones only If any problems occur during operation please first contact your specialist dealer or your system administrator The complete declaratio
73. ou are doing on your telephone first You are programming your phone A call arrives F Scroll to the Place call on hold menu item tx Confirm your selection You can continue with your programming After comple tion the held call will be shown Call forwarding You receive an external call and wish to divert the call to the call forwarding stations F Scroll to the Transfer menu item tx Confirm your selection The call is diverted to the call forwarding stations 6 1 The call forwarding stations must have been set up in the telecommunications system 20 Making calls as usual Calling someone You can use the telephone as usual within and outside your telephone system Dial the internal extension number or external call number directly You can use the display keys to dial the five most recently called numbers again redial and to dial frequently used call numbers If you cannot reach an external number you can have the number redialled automa tically up to 10 times If an internal number is engaged or all exchange lines are occupied you can request an automatic callback when the line is free again You can cut in on another call within your system if you have something urgent to tell one of the subscribers If you do not want the person you are calling to see who is calling you can call anonymously Contents Making calls within your telephone system gt p 22 Making calls outside your telep
74. ou set here how often the dialling is to be repeated automatically Press the Menu function key F Scroll to the Settings menu item tx Confirm your selection F Scroll to the Dial settings menu item tx Confirm your selection F Scroll to the Number of redials menu item The number of redial operations currently set is shown in brackets x If necessary press several times to select the desired number of redials we Exit menu The new setting is saved a 1 You can choose between 0 3 5 or 10 redials e If the setting is 0 the Auto redial menu item is removed 83 Customizing the telephone Changing general settings Redial every x seconds When you have switched automatic redial p 24 you set here the time that elapses before your telephone redials automatically Press the Menu function key F Scroll to the Settings menu item tx Confirm your selection F Scroll to the Dial settings menu item x Confirm your selection F Scroll to the Redial every menu item The currently specified time interval bet ween two redials is shown in brakkets wx If necessary press several times to select the desired time interval between redials we Exit menu The new setting is saved 6 1 You can select times of 15 30 60 90 or 120 seconds Automatic handsfree when called If you switch on this function your telephone automatically accepts all internal calls On receiving a call you
75. ound your telephone s idle display will appear next Viewing IP settings If you want to view IP specific settings your telephone should not be logged in Another way of accessing the IP menu is by selecting the Log off menu option when the telephone is logged on and confirming with the OK key Another option is to pull out the power supply plug and when reinserting press the star key until the telephone s idle display appears You can then view various set tings for IP Internet Protocol Press the Menu function key F Scroll to the Gatekeeper list or Network settings menu item Confirm your selection You will now see various IP settings such as the gate keeper list or your telephone s IP address Sending ping Press the Menu function key tx Confirm your selection F Scroll to the Sending ping menu item tx Confirm your selection F Scroll to the network component whose accessibility you want to check e g Def GK tx Confirm your selection You then receive an information message on whether the selected network component was reached 6 1 e UnderIP ID you can yourself input an IP address to test its accessibility 103 Customizing the telephone IP specific settings Blocking the web browser Your telephone has been released in order for Avaya Service or your PBX system administrator to be able to access your telephone and adjust certain settings via a web browser on a PC Proceed as follows
76. our further internal numbers of telephones to which the call should be diverted F if necessary scroll to the Next line menu item and set up answering stations for this line we Exit menu The new setting has been saved J 1 The time before the call is forwarded can be set globally for the system between 0 and 300 seconds e If call forwarding is set up for the answering station but no forwarding destination has been specified the call is forwarded as a general call e Call forwarding stations you have already set up can be changed by simply entering the new call forwarding station 98 Customizing the telephone Settings for your telephone system Second call barring Press the Menu function key F Scroll to the Settings menu item Confirm selection F Scroll to the System functions menu item tx Confirm selection F Scroll to the Second call barring menu item ox Confirm selection A list of numbers for which second call barring is to be set up is displayed F scroll to the number for which you want to change second call barring tx Change setting F if necessary scroll to other numbers for which you want to change the setting to change the setting as required we Exit menu The new setting has been saved A caller who is routed to your phone now receives the busy signal when you are on the phone even if other phones in the call distribution are free 6 1 e You must have authorisation to set u
77. our selection The user is now set up as a partner and is accessible directly via this key 78 Customizing the telephone Assigning functions phone numbers to keys Function keys with LEDs Your telephone has six programmable function keys with LED indication The LED shows you the current status of the key function e g you can see whether the corre sponding function is turned on or off LED display on function keys Function LED Call list On entries Flashing new entries Divert from to On call diversion is active Anonymous call On active Appointments On set Flashing expired Message Flashing message received Night service auto 1 3 On night service active Lock On Phone locked Programming On telephone in programming mode Do not disturb On function on LED display on line keys Status of the line LED Free Off Busy On Calling recalling Flashing quickly Waiting Flashing slowly Allocated Flashing slowly LED display on partner keys Status of partner LED Free Off Free call diversion to active Off Free call diversion destination Off Busy On Receiving external call Flashing quickly Receiving internal call Flashing slowly 79 Customizing the telephone Assigning functions phone numbers to keys Deleting key assignments Press the Menu function key F Scroll t
78. our telephone so that it does not ring for group signalling e g gene ral call You can define exceptions to Do not disturb You can also select whether you want to use a headset that is connected Contents Automatic handsfree after dialling p 82 LN on dialling p 82 Line off hook gt p 83 Number of redials gt p 83 Redial every x seconds gt p 84 Automatic handsfree for incoming call p 84 Number display for outside calls p 85 Direct dial p 86 Deactivating second call p 86 Code gt p 87 VIP call pager gt p 88 Hunt group gt p 88 General call p 89 Setting up headset p 90 Serial call p 93 Call filter gt p 94 81 Customizing the telephone Changing general settings Automatic handsfree after dialling When you call an external subscriber you can set your telephone to switch automa tically to handsfree Press the Menu function key F Scroll to the Settings menu item x Confirm your selection F Scroll to the Dial settings menu item tx Confirm your selection F Scroll to the Autom handsfree menu item An indication on the right hand side of the window shows whether the function is on or off tx Switch the function on or off The new status is displayed we Exit menu The new setting is saved LN on dialling You can automatically seize an exchange line every time you dial with the
79. p second call barring e Numbers must be approved for setting up second call barring 99 Customizing the telephone Settings for your telephone system Date time Press the Menu function key F Scroll to the Settings menu item wx Confirm your selection F Scroll to the System functions menu item wx Confirm your selection F Scroll to the Date Time menu item Wx Confirm your selection JKE o 5 0 1 lo 4 Enter the date six digits day month year e g 050104 for 5 Jan 2004 1 lo 5 14 Enter time as four digits hours minutes e g 1051 for 10 51 am The day of the week is set automatically a Exit menu The new setting is saved 100 Customizing the telephone Settings for your telephone system Customer password You can determine a customer password so that you can e g manage your telecom munications system with the ICT tool The password can consist of letters and digits Press the Menu function key F Scroll to the Settings menu item tx Confirm your selection F Scroll to the System functions menu item tx Confirm your selection F Scroll to the Customer pswd menu item tx Confirm your selection o 6 lo E Enter the old password if one has already been assigned e g 0501 1 0 5 1 Enter the new customer password new PIN as four digits e g 1051 tx Confirm the new customer password Traffic statistics You can retrieve statistical information for your telephone Press the Menu
80. phone 0 0 2 2 cccececcceeeeecceeee cece ceeeeeaeeeceeesesaaaeeeesesaaeceeseeeneaeeeeeseenaes 60 Sending and receiving MESSAGES 0 ee eee ceeeeeeneeeceeeeeeseeeeseaaeeseeeeeeeseeesenaeeseeneees 62 Outside business hours night service oo eee centeeeeeeeeeeneeeeeeeeeeeteeeeenaeeeeeatens 66 Te lephoning with partners 0s cse o ssecoceetecdecieeteed seiviebes deetb loos Siebecberd nesscbeeesoes 67 Customizing the telephone Setting audio contrast and language cccceceeeceececeeeeeneeeeeeeeeceeaeeeeeesneaeeeeenses 70 Assigning functions phone numbers to keyS c cccecceeeeeeeeeeeeseseeeeeeeeeseeneeeeees 75 Changing general Settings 2 s seccecsseceesneeseesseeedceeeecentesnecdceusscbendandersoeeddeeecenestenees 81 Settings for your telephone system ou eececeeneeeeeeeeeeeeeeeseaaeeeeneeeeeaeeeeneaeeeneeeens 95 IP specific Settings t 2 s hce ie a ie ieee eh abel E 102 Auxiliary devices LINKS sets eis een eg an eee ee A 107 The DSS MOCUIG gt assignant a aa eai iaaea 109 Heads ti sirrien enn Ae ee il ee 111 Extras for your telephone Hotel FUN CHONS EEE EEA O AE 114 Look it up whenever in doubt Telephone functions and symbols ccceeseeeeeeeeeceeeeeeeseeeeeeeeseeeeaeeeeseeeeeeeeees 123 Messages on the display ccccccceccesenecceceeeeeaeeeceeeeeeaeeceeeeeeneeeeeeesenaeeeeessneaees 127 Ringing and handset tones ee eeeeeceeeeneeeceeeeeeneeeseaeeseneeeeeeees
81. pointment you want to delete Wx Confirm your selection F Scroll to the Delete menu item x Confirm your selection The appointment is deleted 6 1 e With the wake up call you can send a text prepared by your system administrator You can change that text or compose one yourself If the guest does not react to the wake up call a message to that effect appears on the reception telephone Using the printer a log is kept of when the wake up call was entered when it was made and when it was acknowledged or not after a certain time e Wake up times can also be entered by the guest himself at the guest telephone Voice controlled operation is described in the manual for the voice mail box 122 Look it up whenever in doubt Telephone functions and symbols All the functions that you can assign to display keys are shown in the table sorted alphabetically This table is also useful if you want to know the meaning of a symbol anonym Anonymous calling When you do not want the other party to see your number List Call list The call list contains all the calls you have not answered o lt Reply to announcement For replying to a general or group announcement o Paging For making an announcement to subscribers in your system diS Paging the associated subscriber Ea Paging group For paging a group of subscribers within your system e Self assignment Audible notification of calls on own
82. r group You will be connected with the first subscriber that answers the call KEYP Keypad Activates the keypad function epee Serial call An external caller who is forwarded by you will always be swit ched back to you after finishing their conversation You can then forward the caller again CONF Conference Initiates a conference 1234 Customer number For every call resulting in charges you can enter a three to ten digit code for billing the charges e g a project or job number gt j Line bundle Seizes a line in the corresponding bundle gt 14 Line bundle code dial destination Seizes a line in the corresponding bundle and then dials the entered code dial destination Released line bundle code dial destination Seizes a line in the released bundle and then dials the entered code dial destination A DMF A B C D For signalling of the DTMF key A B C D EA Message For sending a message to a subscriber within your system 31 Night service 1 2 3 For activating and deactivating the night modes for particular sub scriber groups 124 Look it up whenever in doubt Telephone functions and symbols mr Automatic night service You can have night service activated automatically The activation time is set by your system administrator Michel Partner or destination If a partner or destination has been stored with a name this name will be shown P 1 Private call bundle Activates private
83. r selection The connection to the guest s voice mail box is esta blished The voice mail box can be transferred to another telephone in the usual way Call forwarding gt p 28 There the customer can listen to the messages on his voice mail box on pressing the Star key Press the key for the room again e g 101 The guest is now checked out All messages that have not been listened to are deleted 117 Extras for your telephone Hotel functions Message to guest message at reception Press the Message key Press the key for the desired room e g 222 Press the Exit key The DSS module returns to displaying the calling status of the room telephones Message appears on the display of the room telephone If the room telephone does not have a display the LED for signalling a call will light up If the guest rings back the Message indication will be cancelled or the LED will go out To delete the message Press the key for the desired room again e g 222 118 Extras for your telephone Hotel functions Direct dial to rooms Disabling direct inward dial to rooms Press the DDD Disable Direct Dial key Press the key for the desired room e g 707 The key lights up Press the Exit key The DSS module returns to displaying the calling status of the room telephones Enabling direct inward dial to rooms Press the DDD Disable Direct Dial key The keys of all rooms which cannot be called dir
84. receiver on the hook You then never have to dial the external line code Press the Menu function key F Scroll to the Settings menu item x Confirm your selection F Scroll to the Dial settings menu item ex Confirm your selection F Scroll to the LN on dialling menu item An indication on the right hand side of the window shows whether the function is on or off Switch the function on or off The new status is displayed we Exit menu The new setting is saved and a status message appears td 1 e If you have switched on LN on dialling you must first press the refer back key to make an internal call 82 Customizing the telephone Changing general settings Line off hook You can automatically seize an external line whenever you lift the receiver You then never have to dial the external line code Press the Menu function key F Scroll to the Settings menu item tx Confirm your selection F Scroll to the Dial settings menu item tx Confirm your selection Scroll to the Line off hook menu item An indication on the right hand side of the window shows whether the function is on or off tx Switch the function on or off The new status is displayed we Exit menu The new setting is saved 6 1 If you have switched on Line off hook you must first press the refer back key to make an internal call Number of redials If you have activated automatic redial p 24 y
85. ry e g 0069123456 x Confirm your selection F Scroll to the Phone book entry menu item x Confirm your selection asc aat Ce B B Enter a name for this number if required tx Save in phone book 1 If you have entered a number without a name you can edit the entry later and save it under a name Entering new numbers in the general phone book Press the Phone book function key Scroll to the New general entry menu item te Confirm your selection The next free general code number will be automatically entered as the destination i 2 Enter the call number tox Confirm the number 2 2 3 3 Enter the name x Confirm the name and save the complete entry in the general phone book 6 1 It may be necessary to enter an external line code and a dial pause before an external number You can obtain more information from your telephone system administrator e If you want to enter an internal number you must select and confirm the Inter nal call number menu item before making the entry 51 Making calls with ease Setting reminders appointments You can have your telephone remind you of important appointments You can enter and be reminded of up to three appointments You can select whether you want to be reminded once on several days or every day At the time of the appointment a signal tone sounds and the message you have entered for the appointment appears on the display
86. s searching for 49 Night service 66 night service 97 Notes important 4 Notes important chapters 7 Numbers preventing display of 85 0 Open Source 6 Overview 9 122 Overview menu 131 P Parties switching between 28 Partners 67 78 Partners onto keys 78 Partners calling 68 Password 101 Personal Identification Number 60 Phone book 48 Phone book editing entry 50 Phone book general 50 Phone book new entry 49 Phone book saving number in a different location 51 Pick up 19 PIN 60 PIN web browser 105 Positioning of the telephone 7 Programming 11 Protection 60 R Redial 24 Redial automatic 83 84 139 Index Redial number of attempts 84 Refer back 28 Remote call no ID 11 Repairs 7 Ring tone 74 Ring tones 72 Ringing tones 129 Ringing deactivating 74 Routing 40 Routing call 40 S Second call 20 Second call barring 99 Second call deactivating 86 Serial call 93 Setting handsfree 73 Settings 8 Settings for telephone system 95 Settings IP 102 Settings modifying 81 Several connections 27 Signal tone 74 Status 12 Status messages 12 Switch off route call 44 Switching between calls 28 Switching between lines 28 29 Switching off appointment signal 56 Symbols call list 36 System 6 7 T Telephone functions 123 Telephone systems for your telephone 4 6 7 Telephoning made easy 8 Text messages 63 64 Text entering 14 Three way conference 29 Time 100 To
87. s added to the call filter list we Exit menu The call filter list is saved 5 1 Instead of entering initial letters you can scroll through the phone book to the desi red entry If you want to delete an entry from the call filter list highlight it and then press Clear If you want to delete all entries highlight the Delete all entries menu item and confirm using the OK key Caution You can also use the call filter to prevent call divert for selected numbers If in addition to Call routing to immediate gt p 41 you also set up Do not disturb p 74 only your phone will ring when a call is received from entries in the call filter list All other calls are diverted immediately The call filter list contains up to 10 entries e You can set up a special ringtone for calls from numbers on the call filter list VIP ringtone gt p 72 94 Customizing the telephone Settings for your telephone system You can perform many of the settings for your telephone system from your T3 Clas sic telephone The settings apply to all the telephones in your system External callers can often reach your company using various different numbers For each of these numbers you can define which phones should ring These telephones are referred to as the answering stations for this number You can set these up for normal daytime operation day service three different night variations night service 1 to 3 and
88. s with ease Using the call list Selecting an entry from the call list Press the Call list function key F Scroll to the desired entry e g 0069123456 pa Lift the handset 1 If you want to return a call to a caller from the call list and a connection is made the entry in the call list will be deleted automatically If both the name and number of the caller are stored in the phone book the name of the caller will be shown in the call list instead of the number e If you return a call to a number in the call list the call recipient will always be pre sented with the number he dialled Deleting an entry Press the Call list function key F Scroll to the desired entry e g 0069123456 e Delete entry 3 1 e If you want to return a call to a caller from the call list and a connection is esta blished the entry in the call list will be deleted automatically Deleting all entries Press the Call list function key F Scroll to the Delete all entries menu item amp x Confirm your selection 37 Making calls with ease Using the call list Deleting entries automatically You can set call list entries to be deleted automatically after a certain time You can protect individual entries from being deleted Press the Menu function key F Scroll to the Settings menu item x Confirm your selection F Scroll to the Applications menu item tx Confirm your selection F Scroll to the
89. setting for this day is changed and the initial letter of the corresponding day appears or disappears P Select another day if required tx Confirm selection if required The settings for these days are changed 1 E 5 o Enter the time in the form hours minutes with no spaces e g 1450 for 14 50 hrs F Scroll to a standard text if required tx Confirm selection if required 2 2 3 3 Enter or add any desired text tx Accept the whole text A signal tone will sound at the specified time on every day you have set and the text you have entered will be displayed 6 1 Appointment reminders are enabled for Monday to Friday by default Select Daily to be reminded of the appointment every day of the week To be able to select from standard texts these must first have been entered into the system 55 Making calls with ease Setting reminders appointments Switching off appointment signal Your telephone reminds you with a signal tone at the set appointment time F Scroll to the corresponding appointment e g Appointment 1A message text will appear if one has been entered tx Confirm the appointment The signal tone stops and the appointment reminder will be deleted in the display Deleting an appointment Press the Menu function key F Scroll to the Appointments menu item ox Confirm your selection All the set appointments will be shown F Scroll to the appointment you want to delete tx Confirm
90. sturb 74 Do not disturb exceptions 94 DSS module 109 DSS module hotel functions 115 DTMF 26 E Entering a name 130 Exchange line automatic seizure 82 83 Ext line code 22 External 27 External line code 27 F Fault finding 134 Follow me here 42 Forwarding 28 29 Forwarding a call 20 Function keys assignment 76 Function keys possible functions 123 Functions 123 Functions onto keys 75 G Gatekeeper entering manually 103 Gatekeeper finding 16 Gatekeepers 16 General call 89 H handsfree 33 Handsfree automatic 82 84 137 Index Handsfree headset 90 Headset 111 Headset volume 97 Headset enabling use of 90 Headset setting up 90 Hotel Functions 114 Hunt group 88 l Icons 123 Idle display 12 Information message 12 Input cancelling 11 Internal 21 IP settings 103 K keys 10 122 Keys assigning functions to 76 Keys assignment 76 L Labelling strips 80 Language 16 70 Language versions of the user manual 8 Language selecting 74 LED 79 Letters 130 Letters on keys 14 License 6 Light emitting diodes 79 Lines 77 Links 107 Lock 60 Locking 61 Logging in IP telephones 17 Login 16 Lower case letters 130 M Mailbox 63 Malfunctions 134 Memo 62 Menu 11 131 Message 62 138 Index Message to guest 178 Message writing 63 Messages 127 Messages sending 63 64 Minimails receiving 63 Monitoring 33 Monitoring headset 90 MSN 23 39 49 Mute 79 N Name
91. t refer back call Press the Refer back function key again The refer back call is ended and you can speak again to the first caller a 1 e You can also call the refer back subscriber using a function key if it is set up as a partner key or has been assigned to that subscriber s number as a destination key Switching between two external callers brokering If you want to speak with a call party e g 06975058 who has been put on hold F Scroll to the Return to 06975058menu item x Confirm your selection The other caller is now waiting Forwarding callers Your caller wishes to be connected to another extension Press the Refer back function key The caller waits and cannot hear what you say 0 9 Enter the number to which you want to forward the call Replace the handset The refer back extension will be connected to the first cal ler LJ 1 You do not need to wait until the refer back extension picks up the call 28 Making calls as usual Establishing several connections Forwarding a second caller If you receive a call during an existing call e g from 06975058 F Scroll to the Call from 06975058 menu item x Confirm your selection You are connected to the additional caller The first cal ler is now on hold and cannot hear your other conversation Now you want to forward the additional caller e g to call number 1234 Press the Refer back function key freee Enter the number of
92. tation general call You can set up your telephone so that it does not ring in the case of a general call Press the Menu function key F Scroll to the Settings menu item tx Confirm your selection F Scroll to the Applications menu item tx Confirm your selection F Scroll to the General call menu item An on off indication on the right hand side of the window shows whether your telephone will ring in the case of a general call on or not off tx Switch general call on or off The new status is displayed a Exit menu The new setting is saved and is briefly displayed as an information message 89 Customizing the telephone Changing general settings Setting up headset You can set whether you want to use a connected headset You can set the default volume for a headset connected to the headset link You can set side tone and a wake up tone for all headsets 1 e Notes onoperating the headset p 111 can be found in the chapter on add on equipment Headset enabling disabling use Press the Menu function key F Scroll to the Settings menu item x Confirm your selection F Scroll to the Applications menu item tx Confirm your selection F Scroll to the Headset menu item x Confirm your selection F Scroll to the Headset menu item The right margin of the window will either show the link slot in which you can use a connected headset e g slot 1 or not off t x Press several times if ne
93. tatus of the room telephones Deactivating charge limit Press the charge limit key The keys for all rooms with an activated charge limit light up Press the key for the desired room e g 707 The light in the key goes out Press the Exit key The DSS module returns to displaying the calling status of the room telephones a 1 e When the charge limit for a room is activated this guest can only incur charges up to the specified limit e As soon as a guest reaches the charge limit they hear a signal tone They can still finish the present call but cannot make any more external calls A message that the guest has exceeded the charge limit appears on the reception telephone The charge limit is the same for all guests 121 Extras for your telephone Hotel functions Waking guests Activating wake up call Press the Menu function key Scroll to the Appointment for others menu item x Confirm your selection 6 Lo 5 Press the key for the desired room e g 605 Confirm the number All exi sting appointments for that room will be displayed Now enter the desired time for the wake up call just as you would for your own appointments Deleting a wake up call Press the Menu function key F Scroll to the Appointment for others menu item ex Confirm your selection 60 5 Press the key for the desired room e g 605 tx Confirm your selection All the set appointments will be shown F Scroll to the ap
94. telephone that are normally answered by other subscribers pees Delete self assignment of other subscribers You can delete self assignment for another subscriber if your tele phone has been enabled for this by your system administrator eis Deleting self assignment of associated subscribers gt Settings For setting various telephone functions e g night service EP1 External presentation Presents the call recipient of the next outgoing call with the stored number EURO Euro local currency Switches between charge display in euros and in the local cur rency MCIDO Trap call To identify the number of undesired external callers in the exchange dro Charge For viewing charges Charge docket Prints details of charges on the charge printer This function must be set up by your system administrator 123 Look it up whenever in doubt Telephone functions and symbols Pick up You can use this function to direct calls for other subscribers or groups to your telephone wtH arns Call pick up from associated subscriber from associated group SS 8 a4 Cutting yourself out of general call You can cut your telephone out of the general call HOLO Refer back to exchange You can put a connection to the exchange on hold You can then make a new connection using the same B channel tE Internal group call For simultaneously calling all subscribers of a particula
95. the extension you want to connect the caller to in this example 1234 You can now announce the caller The first party is put on hold F Scroll to the Transfer call to 06975058 menu item tx Confirm your selection You will now be able to talk to the first party again Conference connecting a subscriber to a call During a call F Scroll to the Conference with menu item tx Confirm your selection wor 0 19 Enter number of second conference participant You can immediately hold a three party conference once you are connected with the subscriber 6 1 Any participant can switch out of the conference Replace the handset e If the third subscriber you are calling does not answer e Select the Cancel menu item and confirm to switch back to the first partici pant or press the Escape key to call another number or e select the Return to Subs menu item to return to the first participant 29 Making calls as usual Establishing several connections Conference connecting a party to a call using refer back During a call e g with 06975058 Press the Refer back function key The opposite party is put on hold 0 9 Enter number of second conference participant You can set up the conference once you are connected to this subscriber F Scroll to the Conference with 06975058 menu item ex Confirm your selection 6 1 e Any participant can switch out of the conference Replace the handset If
96. the third subscriber you are calling does not answer e Select the Cancel menu item and confirm to switch back to the first partici pant or press the Escape key to call another number or e selectthe Return to Subs menu item to return to the first participant Expanding conference to include another participant While you are carrying out a conference call F Scroll to the Extend conference menu item Wx Confirm your selection 0 9 Enter the number of the new participant Once you are connected to the number all the parties can talk to each other imme diately Conferences can be expanded to up to nine participants e Conferences with external participants are always limited to three participants Interconnecting conference partners During the conference x Replace the handset 30 Establishing several connections Conference ending During the conference All participants X Replace the handset Making calls as usual 31 Making calls as usual Making calls without the handset You can activate the loudspeaker of your telephone in order to hear the caller without having to use the handset You can also make a call using the handsfree function You do not need to pick up the receiver in that case You can also activate handsfree during a call and then con tinue the conversation with the receiver on hook Contents Listening to the opposite party over the loudspeaker monitoring
97. tion keys using the arrow keys The handsfree mute menu redial and refer back call function keys have fixed assignments and cannot be changed e You can only set up one function key for each function When you allocate a function to a new function key the old function key is automatically cleared e You can only assign functions to the first level display keys e Display keys to which functions are assigned can be recognised by a black triangle in the top right hand corner If this triangle is not solid the function is switched on 76 Customizing the telephone Assigning functions phone numbers to keys Assigning destinations to keys Press the Menu function key Scroll to the Settings menu item ex Confirm your selection Scroll to the Function keys menu item x Confirm your selection The description and current assignment of all keys will be displayed F Scroll to the function key you want to change or assign x Confirm your key selection F Scroll to the Destination key menu item x Confirm your selection The call numbers or names stored in your individual phone book are displayed F Scroll to the destination you want to assign to this key x Confirm your selection You can now call the destination with this key oe 1 The first entries in your individual phone book from destination number 900 are automatically assigned to display keys p 49 All available levels from the seco
98. ts origi nally sold by Avaya and ultimately utilized by End User License Type s Designated System s License DS End User may install and use each copy of the Software on only one Designated Processor unless a different number of Designa ted Processors is indicated in the Documentation or other materials available to End User Avaya may require the Designated Processor s to be identified by type serial number feature key location or other specific designation or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose Third party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain terms that expand or limit rights to use certain portions of the Product Third Party Terms Information identifying Third Party Components and the Third Party Terms that apply to them is available on Avaya s web site at http support avaya com ThirdPartyLicense To which system is your telephone connected T3 You can find out which system your telephone is connected to as follows Press the Menu key during a call or with the handset off hook The Info Service menu appears but only if your telephone is connected to the Inte gral 55 Communication Server In this menu you can also view for example the type catalogue number and software version
99. uld like calls to be diverted e g to 1234 If it is an external number you will also have to add an external line code usually 0 in front of it F Scroll to the immediately after time on busy menu item Confirm your selection The status indication Divert to 1234 appears in the display In addition a clock symbol is shown for call diversion after after time or a B for call diversion on busy 6 1 If the number entered is stored in the phone book as a name the name will appear automatically instead of the number e You can also press an appropriate destination or partner key instead of entering the call number e Caution You can set up call numbers for which your telephone rings even when you have activated Call diversion to immediately note in the Call filter list gt p 94 41 Making calls with ease Routing calls Routing calls to your telephone Press the Menu function key F Scroll to the Call divert menu item tx Confirm selection F Scroll to the Follow me here menu item ox Confirm selection 1 2 3 4 Enter the internal number of the subscriber for whom you want to set up call routing to your own telephone e g from 1234 F Scroll to the immediately after time on busy menu item x Confirm selection The following status appears in the display Route from 1234 In addition a clock symbol is shown for call routing after time or a B for call routing if busy 1
100. ut how to use your telephone Overview of your telephone gt p 9 Basic rules of operation gt p 11 Putting the telephone into service p 15 6 1 e You will often find this information line at the end of a section or chapter It contains additional information that will help you to make better use of the functions Familiarize yourself with your telephone Important notes Additional functions Functions marked by a are not standard features of your telephone Other functions may be disabled or depending on the system software not availa ble Please consult your system administrator if you want to use any of these functions telephoning made easy You can make the following settings immediately or during your first telephone calls Adapt the volume gt p 77 for ringing for the receiver and the settings for handsfree p 73 to your surroundings e Adapt the contrast of the display p 71 to the lighting conditions where you are Select which language p 74 all display information is to appear in The available languages are English French and German Save frequently used call numbers to a personal phone book gt p 48 You can modify personal phone book entries yourself User manual in other languages Would you prefer to read these operating instructions in a different language Go to the Avaya Support page at http support avaya com where you can access our
101. uxiliary devices The DSS Module A DSS module has 36 keys which Avaya Service can assign according to your pre ferences DSS Direct Station Select The following options are available to you Call numbers of your partners Individual destinations frequently used call numbers Line keys Functions e g door opener call diversion or hotel functions etc 1 Keys with LEDs 2 Strips for labelling 1 You can connect up to three DSS modules I to the DSS Link the CTI Audio Link or the AEl Headset Link A DSS module II can also be directly connected to T3 ISDN telephones with soft ware gt V3_01 A DSS module II connected in this way does not need a Link 109 Auxiliary devices The DSS Module Dialling with the DSS module pa Lift the handset Press the DSS key for the desired subscriber The LED indicates whether the connection is free or busy Connection LED Free Off Call Flashing slowly External call Flashing quickly Busy On 1 Instead of lifting the handset to start with you can also press the DSS key for the desired subscriber first and then lift the handset dialling with handset on hook 110 Auxiliary devices Headset You can connect a headset to a Headset Link an AEl Headset Link or a CTI Audio Link Before making a call over the headset you may have to function keys gt p 90 Contents Headset answering calls gt p 112 Continuing a headset
102. ve been entered into the system 53 Making calls with ease Setting reminders appointments Entering a one time appointment Press the Menu function key F Scroll to the Appointments menu item ex Confirm your selection All the set appointments will be shown F Scroll to the menu item x Confirm your selection o 4 0 8 a 4 amp Lo Enter the date and time in the form day month hours minutes with no spaces e g 04081450 for 4 August at 14 50 hrs F Scroll to a standard text if required x Confirm selection if required 2 2 3 3 Enter or add any desired text wox Accept the whole text At the specified time a signal tone sounds and the text you have entered is dis played 1 The maximum text length is 24 characters To be able to select from standard texts these must first have been entered into the system 54 Making calls with ease Setting reminders appointments Entering a recurring appointment Press the Menu function key F Scroll to the Appointments menu item Confirm your selection All the set appointments will be shown F Scroll to the menu item x Confirm your selection F Scroll to the Recurring appointment menu item wx Confirm your selection You are shown all the days of the week in abbrieviated form for which the recurring appointment applies P Select day of week if required to change standard setting te Confirm your selection The
103. w setting is saved oe 1 e Caution You can set up call numbers for which your telephone rings even when you have activated Do not disturb Call filter gt p 94 A caller hears an engaged tone or an announcement if you have switched on Do not disturb e You can still make internal and external calls yourself without any restrictions even when you have activated Do not disturb Setting the language Press the Menu function key F Scroll to the Settings menu item tx Confirm your selection F Scrollto the Display Acoustics menu item tx Confirm your selection F Scroll to the Language menu item tx Confirm your selection The currently set language is highlighted F Select the desired language tx Exit menu Your telephone will reset itself All display texts will now be in the selected language 74 Customizing the telephone Assigning functions phone numbers to keys Functions gt p 123 and call numbers which you frequently use can be assigned to display keys or to freely programmable function keys You can then execute these functions or dial the call numbers simply at the press of a key You can assign partners to display keys or other function keys The display or LEDs if present will then inform you about the telephone status of each partner Contents Displaying the key assignment p 76 Assigning functions to keys p 76 Assigning destinations to keys p 77 Assign
104. wering calls If you receive a call Your telephone rings The call is shown in the display pa Lift the handset 1 Telephoning without the receiver Press the Handsfree Monitoring function key e You will be shown the number or name the caller dialled e g when you receive a diverted call e If you do not want the caller to hear what is being said at your end press the Mute key The opposite party will be able to hear you again after pressing this key again If another telephone receives a call pick up call Another telephone rings Press the Menu function key F Scroll to the Pick up menu item x Confirm your selection A list of incoming calls will be shown F Scroll to the call you want to pick up ex Confirm your selection p Lift the handset Answering a call for a partner If you have assigned a partner to a function key or display keyAssigning partners to keys gt p 78 A partner is being called Press the display key or function key for the partner being called Your telephone rings 5 Lift the handset 19 Making calls as usual Answering calls Call during a conversation second call You are on the phone Someone else calls you You hear a single ringing tone The caller is shown as the top item on the menu wx Accept call The first caller is waiting and cannot hear your conversation Call during a programming procedure You receive a call but want to finish what y
105. with DTMF suffix dialling Calling the telecommunications system telecommunications system connec tion 0 61 9 7 5 lo 5 Dial the phone number of your telecommunications system e g 069 7505 from the external telephone 8 9 Dial the remote settings access number for your system e g 89 You will hear a dial tone as confirmation Now select the subscriber whose call diversion twinning you wish to modify Dialling the subscriber whose call routing is to be changed 6 0 5 5 Enter the internal number of the subscriber whose call diversion you want to change 1 2 3 4 Enter the subscriber s four or six digit PIN number e g 1234 You will hear a dial tone as confirmation Now continue with one of the following three options a c a Routing calls to another telephone or mailbox call routing to twinning 7 1 Press Star 71 1 Enter the dial code for the call diversion option e g 1 Dial codes for call routing variations 1 immediately 2 on no answer 3 on busy 4 twinning o lo iB O 7 6 4 3B Enter the internal or external number to which calls are to be routed e g 00897543 You must add an external line code usually 0 in front of an external number Press the Hash key You hear the acknowledgement tone 45 Making calls with ease Routing calls b Routing calls from an internal subscriber Route from follow me x 7 o Press Star 70 1 Enter the dial code for the call diversion opt
106. xit menu The new setting is saved 6 1 If you are making a call and have switched off second call a caller will receive the busy signal 86 Customizing the telephone Changing general settings Code Every outgoing and incoming call can be assigned a code number This enables the call to be assigned to a project or client number Press the Menu function key F Scroll to the Settings menu item tx Confirm your selection F Scroll to the Dial settings menu item tx Confirm your selection FP Scroll to the Code menu item If already set up the current code number is dis played tx Confirm your selection we Change code or delete using xx a Exit menu The new code number is then saved It will be displayed for every external call 1 The code number can also be displayed during an external call Extended call display You can set your telephone to always display not only the caller s number or name but the number which they dialled This tells you whether the caller wants to speak to service or the workshop for example Press the Menu function key F Scroll to the Settings menu item wx Confirm selection F Scroll to the Applications menu item tx Confirm selection F Scrollto the Call display A gt B menu item wx Confirm selection we Exit menu The setting is saved 87 Customizing the telephone Changing general settings VIP call pager If a VIP call pager
107. your selection F Scroll to the Delete menu item x Confirm your selection The appointment is deleted Setting appointments for others Press the Menu function key F Scroll to the Appointments menu item tx Confirm your selection F Scrollto the Appointment for others menu item tx Confirm your selection 6 0 15 6 Enter the internal call number of the subscriber for whom you wish to set an appointment e g 6056 F Scroll to a standard text if required All existing appointments for this subscriber will be displayed Now enter the new appointment just as you would your own appointments 56 Making calls with ease Viewing charges During a call you can view the currently incurred charges in the local currency or in euros You can view the charges for the most recent call All call charges incurred since the last reset are stored and totalled in your telephone system for each user You can examine the charges for each user and each line separately Furthermore your telephone system can also record and total the call charges for single projects or private calls separately Contents Viewing the charges for the last call p 58 Viewing the total charges for a subscriber p 58 Viewing the total charges for a line p 58 Viewing total of all charges p 58 Clearing the charge meter p 59 Switching the charge display to local currency gt p 59 6 1 In the case of a confere

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