IL888 NC369 install R0 06-09
Contents
1. Page 2 IL888 NC369 Installation Instructions 00 IL888 NC369 Interconnect Cable Rev1 110609 1 Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved transmitter on the second or third floor of a building will usually boost overall range However horizontal range is not always required so much as propagation through a multi story building Here it may be more useful to use a small external antenna mounted outside the building at half the building height Sometimes range is required more in one direction than in another moving the antenna to one side of the building can provide a bias in the required direction which may overcome the range difficulties When using a remote antenna use a low loss 50 ohm coax cable from the transmitter to the antenna Do not use cabling for CCTV or TV satellite this type of cable is normally 75 ohms Important Coaxial feeds over 16 feet 5 m must employ low loss 50 ohm coax We normally recommend feeds be no more than 50 feet 15 m for standard applications However we suggest you contact our technical support department if other considerations prove this to be impractical A further consideration is the distance between the transmitter and the source of the data feeding the transmitter With a standard RS232 serial interface data cables should not exceed 50 feet 15 m The cables must be screened shielded and must be kept clear of sources of induced magnetic or electric2. SCOPE TAP TNPP Duplex TNPP Simplex Terminal and Tekk Notes The password in the TAP protocol is ignored Pager 0 must be configured for COMP 1 If you are sending to a combination of numeric alpha and tone pagers you will need to use TNPP or SCOPE The TNPP device address is 1234 TNPP received address is ignored all messages are accepted Set the Serial Port Protocol Use according to which TekTone product it is used with NC375 Voltage Interface SCOPE NC377 Paging Interface Adapter Voltage Inter face SCOPE Tek CARE NC300II COMP2 No escalation pager tones and vibrate modes will not differen tiate between call types Tek CARE 400 and Tek CARE 500 SCOPE Page 6 IL888 NC369 Installation Instructions Max Msg Count The maximum number of messages that can be sent by a protocol in a single session connection A value of 0 means no maximum limit default 0 gt Lookup PagerID If checked the system will look up Pager IDs in the pager database Otherwise the system will use the cap code supplied in the message default OFF Set the Lookup PagerID according to which TekTone product it is used with e Tek CARE NC300II Check this option enabling it e All other TekTone systems Leave unchecked disabling it Never Disconnect If checked the NC369 will never disconnect itself It will only disconnect when the system it is connected to does default OFF TAP Disa
3. the EDIT button For pagers used with the Tek CARE NC300II nurse call system choose a pager between 400 447 For pagers used with the Tek CARE 400 nurse call system or the Tek CARE 500 wireless Pagers 398 8 Disable 399 amp Disable 400 13200 Alpha 401 13208 Alpha 402 13216 Alpha 403 13224 Alpha 404 13232 Alpha 405 13240 Alpha 406 13248 Alpha 407 13256 Alpha 408 13264 Alpha 409 13272 Alpha 410 13280 Alpha 411 13288 Alpha 412 13296 Alpha 413 13304 Alpha 414 13312 Alpha 415 13320 Alpha 416 13328 Alpha gt piji 417 13336 Alpha emergency call system choose a pager between 000 999 Type a TekTone 5 digit Pager ID in the Capcode field Use this formula to convert the desired 3 digit CAP code to its corresponding 5 digit Pager ID Pager ID pager s CAP code x 8 10000 See Figure 3 for a CAP code to Pager ID conversion table for the CAP codes most commonly used with TekTone pagers Choose Alpha in the Type field and then click on the SAVE button Repeat to enable additional pagers TekTone recommends enabling extra pager numbers for future use to avoid reprogramming the NC369 Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Network Settings Normally these settings will not need to be changed use the default settings If changes are made to this menu page check the REBooT box and then click on the S
4. to verify that both automatic and manual if available pages are received by pagers as expected TECHNICAL SPECIFICATIONS Note Specifications are subject to change without notice Manufacturer CommTechWireless Equipment type IP and serial based POCSAG encoder Ethernet Port IEEE 802 3 10 Base T RJ45 Serial Port RS232C 300 57600 Baud default 9600bps RJ45 Signaling Level 0 SV CMOS Status LEDs Power Busy PTT Data RS232 Tx RS232 Rx IP Activity IP Link Programming Via Terminal or Internet Browser Internal Transmitter Selectable for 500mW 2W or SW Facility must have an FCC license is to use a power level greater than 2W External antenna connector BNC Female 500hm VHF 148 174 MHz UHF 440 470MHz Synthesized Frequency range Supported Protocols POCSAG 512 1200 or 2400bps TAP PET IXO COMP 2 SCOPE Terminal Tekk Waveware Message capacity No capacity Pager Database 1000 pager IDs Power supply 12VDC 2Amps regulated Dimensions 10 x8 x2 7 255mmx230mm x70 mm Weight 700g 1 5Ib net Ambient temperature 0 50 C operating range 20 90 RH non condensing 10 60 C 10 95 RH non condensing Storage temperature range Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved
5. 457 55 MHz therefore type in 457550000 Hz gt Power Level Use the drop down menu to toggle between Low 500mW Medium 2W or High 5W power levels default High Select Medium 2W the maximum allowed without a special FCC license gt Channel Spacing This field refers to the space between adjacent channels Select 25kHz for 4 5kHz FSK Figure 3 CAP Code to Pager ID Conversion Table for the CAP codes most commonly used with TekTone pagers Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL888 NC369 Installation Instructions Page 5 Protocol After all changes have been made to this menu page check the REBooT box and then click on the SAVE button Protocol Selection Ethernet Protocol Use Serial Port Protocol Use Reboot Protocol Settings Max Message Count Lookup PagerlD Never Disconnect gt U i s T D 5 m o 2 M w D 3 a a Email Settings intelpageip mycompany com Email Domain Forward Email From Forward Email Subject Forvard Email Body Priority Keywords Priority Keyword Tone Replacement Ee Ethernet Protocol Use Not used with TekTone systems The protocol used by the Ethernet port RJ45 All protocols use TCP port 6000 this port is adjustable within the HTML interface default TAP gt Serial Port Protocol Use The protocol used by the RS232 port Options available are COMP1 COMP2
6. 6 Warning Never transmit without an antenna attached to the transmitter MOUNT THE HARDWARE The NC369 Paging Transmitter comes default with rubber feet installed allowing it to sit on a desk or table The kit also includes a wall mounting bracket To install this bracket 1 Use a Philips screwdriver to remove the four screws holding the rubber feet 2 Seatthe bracket on the base of the unit It will fityust one way 3 Use the screws removed from the rubber feet to hold the wall mounting bracket in position SOFTWARE CONFIGURATION The NC369 Pager Transmitter must be configured to work with your TekTone nurse call or wireless emergency system Two methods are available 1 The preferred method described in the following pages requires a PC with a TCP IP network connection an internet browser such as Internet Explorer and an Ethernet connection to the NC369 Paging Transmitter This method uses the enclosed red crossover RJ45 to RJ45 Ethernet cable to connect the PC to the NC369 2 The alternate method requires a PC with a terminal pro gram such as HyperTerminal included with Microsoft Windows and a serial connection to the unit using the enclosed CA 134 black straight through DB9 to RJ45 serial cable To use this method refer to Section 3 1 pages 12 24 of the Intelpage IP 5 installation manual on the in cluded CD IL888 NC369 Installation Instructions Page 3 SET UP THE PC NC369 NETWORK As shippe
7. AVE button Serial Port Settings After all changes have been made to this menu page check the REBooT box and then click on the save button Serial Port Setting Baud Data bits Parity stop bits Flow control Reboot Baud The transmission speed of the RS232 port default 9600 P eee iti 1 1 E Data bits The number of bits that actually contain information pertaining to the message rather than to the transmission default 8 Parity A method of verifying the accuracy of the data sent default NONE Stop bits The number of bits sent at the end of each byte used for synchronization purposes default 1 gt Flow Control This refers to the flow control property of the connection default NONE Set as follows Tek CARE 400 or Tek CARE 500 RTS CTS All other TekTone systems NONE Power Level Medium Channel Spacing Save Transmitter Settings After all changes have been made to this menu page click on the save button Transmitter Setting Frequency Band 440 470 MHz Frequency 457550000 Hz 25 0 kHz Frequency Band After the NC369 Paging Transmitter has read the data from its internal transmitter it will display the band of the radio inside This is 440 470MHz and cannot be changed gt Frequency Type in the frequency required for the site TekTone pagers operate on
8. IL888 Section E Rev 6 03 2010 Tekfone SOUND SIGNAL NC369 Paging Transmitter OVERVIEW TekTone s digital paging system can be used to transmit text and numeric messages directly to individual pocket pagers or to entire groups of pagers The NC369 Paging Transmitter includes both an RJ45 Ethernet port and an RJ45 RS232 serial port to accommodate system programming and Ethernet or serial input from TekTone nurse call systems Both ports can be used simultaneously and may be set to different protocols allowing greater flexibility IMPORTANT SAFETY INFORMATION TekTone products are designed to operate safely when installed and used according to general safety practices The following requirements should be observed at all times e Do not subject this equipment to mechanical shock excessive humidity or moisture extremes of temperature or corrosive liquids e Do not operate this equipment with the antenna discon nected Doing so may severely damage the transmitter This equipment is designed for indoor use only unless expressly stated otherwise and must not be used in classified Hazardous Areas including areas containing explosive or flammable vapors unless express authoriza tion has been given in writing by the manufacturer e Do not obstruct any slots or openings in the product These are provided for ventilation to ensure reliable operation of the product and protect it from overheating e Onl
9. al noise If distances of over 50 feet 15 m are required additional drivers or amplifiers must be installed at both ends of the data link Remember these important points when installing equipment l Never install antennas near or adjacent to telephone public address or data communication lines or overhead power cables 2 Avoid wherever possible running antenna coax along side other cables 3 Avoid mounting the transmitter in the immediate vicinity of telephone exchanges or computer equipment Figure 2 CA133 Mopole Antenna Coverage Pattern side view of site Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved 4 Remember that the performance of the system will be affected by the type of material the unit is mounted on and by its surroundings 5 The circuit boards within this equipment may be harmed by Electrostatic Discharge ESD Installers must avoid touching the circuitry wherever possible and must ensure that adequate antistatic procedures are adhered to at all times earth grounding with wrist straps etc This transmitter will be adversely affected by the follow ing materials if it is mounted on or near them Foil backed wall board e Metal mesh or wire reinforced glass e Metal sheeting large mirrors or suspended ceilings e Elevator shafts All of the above can reflect radio waves and thereby reduce the capability of the transmitter to perform its desired functions
10. ble ID every 2 seconds If left unchecked and the TAP protocol is being used a carriage return resulting in an ID will be issued every 2 seconds default OFF Email Domain If SMTP is selected and an email is sent to lt cap code gt lt email domain gt the message will be encoded into POCSAG and transmitted to the pager with the corresponding cap code default intelpage mycompany com See 4 5 Setting up Email Paging on page 48 of the manual on CD for more information Priority Keywords Priority keywords allow a different beep code to be sent if a certain word is received in a message For example most messages may be sent through to users with the default beep code tone A But for important messages containing say the word fire could be sent with beep code D In this case type fire in the Priority Keyword field and select D in the Tone Replacement field Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Pocsag Atfter all changes have been made to this menu page click on the save button POCSAG Settings Speed Default Tone Type PTT Invert Data Invert Busy Invert lgnore Busy gt Speed The speed of transmission This value must match that of the pagers receiving the messages default 512 Tek CARE 400 and Tek CARE 500 system settings must also match this value aT ad z z I J i e Select 512 baud for all TekTone systems
11. d the NC369 Pager Transmitter will not work with your TekTone nurse call or wireless emergency system you must configure it Use a PC that has an Ethernet port and a browser such as Internet Explorer Disconnect this PC from any other network l Connect the power cord to the Power 12V DC jack on the back of the NC369 and then plug it into a wall outlet Check that the power LED is on and the busy LED has turned off after initializing Connect one end of the red crossover Ethernet cable RJ45 to RJ45 to the Ethernet port on the back of the NC369 Connect the other end to the PC s Ethernet port Insert the Fusion Series CD included with your NC369 Pager Transmitter into the PC and run the PDiscover program in the Tools folder The PDiscover program will display the IP Address of your NC369 Pager Transmitter Record your NC369 Pager Transmitter s IP Address here NC369 s IP Address SUBNET HOST Set your PC s IP Address to be on the same subnet as the NC369 buta different host number The first three groups ofnumbers are the subnet the last group of numbers is the host number and is between 0 255 PC s IP Address Subnet Mask 255 255 255 0 Access the PC s IP Address settings via Start Settings Control Panel Network Connections The prompts may vary depending upon the version of Windows used Use the settings shown above to modify an existing network connectio
12. ded to be covered by the transmitter making particular note of the quality of messages received by the test pager The Transmitters and Antennas sections below contain some useful tips on improving coverage and performance Capcode Type the TekTone 5 digit Pager ID of the test pager that you wish to use in the site survey See Figure 3 to convert a CAP code into a Pager ID Interval Enter the time between test messages sent out in seconds Type Enter the encoding type used on the pager Select between Alpha Numeric Tone Only or Disabled Select Alpha Survey Enable Check this option and click on the SAVE button to start the site survey using the above settings When the survey is complete uncheck this option and click on the save button to stop the site survey Transmitter Test Enable Check this option to force the transmitter to send out a constant preamble signal This is useful when testing the transmitter on a test set WARNING This test mode causes the transmitter to heat up rapidly Do not use this test for extended periods of time as it may damage the transmitter Page 8 IL888 NC369 Installation Instructions CONNECT THESYSTEM Use the supplied black cable serial DB9 to RJ45 to connect the NC369 Pager Transmitter to your TekTone nurse call system wireless nurse call system or voltage interface Configure the connected TekTone product according to instructions in its installation manual and test
13. e Program all pagers to 512 baud e Tek CARE 400 Use the LS450 Config Tool to set speed to NORMAL and then commit changes e Tek CARE 500 Use the LS500 Config Tool to set speed to NORMAL and then commit changes Default Tone The type of tone that the pager will emit when the message is received default A gt Type The type of message to send Tone only Numeric or Alpha This should match the type of the pager default Numeric Note If the SCOPE protocol was chosen then speed tone and type are specified with the message and will override the POCSAG settings Select Alpha PTT Data Busy Invert If checked these invert the respective signal Check these options enabling them gt Ignore Busy If checked send the message regardless of whether or not the channel is busy WARNING This must be checked in order for the transmitter to operate by default Check this option enabling it Password This is the password that must be entered in order to edit the Intelpage IP 5 settings It has a maximum length of 8 characters default no password If changes are made to the password check the REBooT box and then click on the save button Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IP Access List This is the list of IP addresses that are allowed to access the NC369 Paging Transmitter Do not make changes to this list Survey tThis button is used to test a site by sending mes
14. il aalst ommbie tle com Licensing wire Comm bes hares corny Lier Manual PI Thh die hos barn optics ira Commtech Wireless INTELPagelP Page 4 IL888 NC369 Installation Instructions NC369 CONFIG TOOL SETTINGS Using the Config Tool Clicking on one of the menu buttons on the left first brings up an authorization window Type maint for the user name leave the password blank In the descriptions of the menu items below items that must be changed to enable the NC369 Paging Transmitter to work with your TekTone system are marked with an or gt arrow and new settings are shown in italics The save button at the bottom of each menu page saves and commits the changes to that menu page The UNDO button reverts all on screen field values to those last saved Clicking ona menu option without first clicking on the save button has the same effect as clicking on the UNDO button When you have finished making the changes required and saving them close the Internet Explorer window to exit the program Home Clicking this button returns you to the welcome page Send a Message This feature is not available Instead use the site survey function to test that the NC369 is operating correctly gt Pagers This screen is used to enable pagers in the NC369 s internal pager database Default 1s Enabled Alphanumeric for pagers 400 499 all other pagers are Disabled To enable a pager click on its number and then
15. n or to create a new network connec tion choose manual configuration when prompted Start Internet Explorer It can usually be found via Start Programs Internet Explorer In the address field of the Internet Explorer window type in the IP Address of the NC369 Paging Transmitter and press ENTER This welcome screen will appear Welcome to INTELPage IF Imelpage IF rs an IF addressable pageng encoder and trangmtie wih SMTP support for strdng ermal to rodeo pagers Your menu should be located to the left of thes window and contains ai ihe inks you need bo Hart comhgunng and weing your INTELP age IP Hepeork Letting IP you nan inc irowble plasse dawnload the FOF manual by clicking on ihe menu egiien Uzer Serial Port Settings Manua POF if you re will having poblema ater consulting the manual please contact your local Commtech Wireless disinibutor Tranmnilier Soothing NOTE Manual paging in this manu structure 4 a loaned optien and may mot bo enabled by d fi Hyu would files to test that the system s bransmilter is opirating comacth phase ws the Site Surary function Probl Peig Fasavrord CommiechVireless Australia TO Hector Street Osbome Park Penh Wiestem Austria BO Tel 61 8 6240 0000 Fax 67 8 6240 0001 Commiechiireless USA 8301 Cypress Plaza Driva Suite 105 Jack poral FL 3225h 1h Tel 1 904 281 0073 Fax 1 904 281 0074 IP Access List Survey Status gii sile OTe hea ea weer Soir oai gc ory Gma
16. ormation gathered along with battery change data and service records Required test frequency varies between applications If a pager has been dropped or is worn by someone involved in an accident test the unit again before reuse The physical range tests are essential and any construction work or movement of plant or equipment could alter the signaling capability of the unit SERVICE If your NC369 paging transmitter requires service return it to TekTone at the address listed below Prior to returning the equipment you must call TekTone s Sales Department at 800 327 8466 and obtain a return authorization number RMA number No returns will be accepted without an RMA number WARNING Alteration or modification of any part of this equipment without the prior written consent of the manufacturer will invalidate all manufacturer Approvals and Warranties No adjustments can be undertaken except by a qualified and licensed person as defined by the FCC Rules and Regulations Operation of altered equipment can result in fines imprisonment and or confiscation of such equipment Farmingdale NY 11735 1202 Fax 631 777 5599 Email info alphacommunications com UNPACK THE EQUIPMENT Carefully unwrap and inventory the pager transmitter and all components as shown below If anything is missing notify TekTone immediately e IntelPage IP 5 Paging Transmitter e 12 VDC power supply with mains cable e Plastic wall mount b
17. racket e Whip antenna with 90 degree adapter e Communications cables 1 Green Crossover serial cable RJ45 to RJ45 2 Black Serial cable DB9 female to RJ45 TekTone partnumber CA 134 3 Blue Straight through Ethernet cable RJ45 to RJ45 4 Red Crossover Ethernet cable RJ45 to RJ45 e This NC369 Installation Manual e CDcontaining Commtech Wireless Intelpage IP5 manuals and configuration programs As part of the installation of your NC369 Paging Transmitter you will also require e A PC with terminal software installed such as HyperTerminal and or e APCwithan Ethernet port and browser software installed such as Internet Explorer e APOCSAG receiver pager onthe same frequency as the transmitter The supplied CA134 black cable serial DB9 to RJ45 is used to connect any TekTone system that supports radio pocket paging See Figure 1 for cable pinouts INSTALL THE ANTENNA An antenna capable of handling 5 watts must be connected to the BNC connector on the rear panel The unit comes with aright angle adapter and whip antenna However a TekTone CA133 mopole antenna may be installed for better coverage if required The general coverage pattern for the CA133 antenna is shown in Figure 2 The antenna for the unit must not be mounted within 16 feet 5 m of any other sensitive electronic equipment including other paging system products routers computers or phone systems Warning Never transmit wi
18. sages periodically See the Site Survey section below for usage instructions Status The status screen shows some useful statistics about the NC369 Paging Transmitter Version Version of the firmware System Up Time Douration device has been on Memory Available RAM that is available to store and send messages and server web pages POCSAG Queued The number of messages that are queued waiting to be sent POCSAG Sent tThe total number of messages sent since power on POCSAG Busy tThe total number of messages that have failed to send due to the channel being busy UART Status Indicates whether flow control is inhibiting transmit or receive of data PT5 Temperature Displays the current temperate of the internal transmitter PT5 Voltage Displays the voltage that is driving the internal transmitter Licensing Not used with TekTone systems User Manual PD F Requires an internet connection refer instead to this manual and the Intelpage IP5 Installation Manual on CD IL888 NC369 Installation Instructions Page 7 SITE SURVEY Click on the survey button in the NC369 Config Tool to access the Site Survey screen site Survey Capcode Lal cS Interval Type Transmitter Test Enable Save survey Enable This section is used to test a site by sending messages periodically One person is required for a site survey Once you have triggered the site survey walk around the area inten
19. thout an antenna attached to the transmitter DETERMINE HARDWARE LOCATION Before mounting the NC369 Paging Transmitter decide where to place the unit considering the range of operation that the installation will require The standard transmitter can quite easily provide ranges of up to one mile or more and will provide excellent propagation on most industrial sites covering a considerable area with just the supplied antenna connected directly to the unit Thick steel and concrete large magnetic and electric fields terrain and weather conditions will affect transmitter efficiency so test the coverage of your local area transmitter at some stage of installation When performing the test pay close attention to the quality of the messages received by the test pager If the test pager receives corrupted messages there may be problems sending messages to that region For coverage of very large sites or where exceptionally difficult operating conditions exist it may be advantageous to install an external antenna subject to license conditions Contact TekTone prior to any antenna change Installing the Figure 1 Black Cable Serial DB9 to RJ45 Pinouts Serial DB9 to RJ45 Interconnect Cable Cable length must not exceed 50 For longer distances use PM368K Short Haul Modem Kit POO OO OOD
20. y use a damp cloth for cleaning not liquid or aerosol based cleaners and ensure that any power is removed from the unit prior to beginning the cleaning operation e Removal of covers from the equipment must only be undertaken by authorized service personnel LIABILITY TekTone does not accept any liability for any damage or injury howsoever resulting from misuse of this equipment It is the responsibility of the user to ensure that the equipment is operated in the manner for which it was intended and that it is the correct item of equipment for the required task ALPHA COMMUNICATIONS Toll Free Technical Line 1 800 666 4800 Website www Alphacommunications com Installation Instructions 42 Central Drive Phone 631 777 5500 EQUIPMENT APPLICATIONS It is the user s responsibility to determine the suitability of this system for any given application TekTone cannot provide specific advice since each application requires independent evaluation TekTone has no control of the use and application of the frequencies issued by the FCC Some licensed equipment may have greater protection than other equipment operated on a FCC License Exempt basis EQUIPMENT TESTING Conduct range tests at least once a week more often when critical criteria apply This involves testing the unit past the limit of its required working range so as to ensure a measure of safety TekTone suggests keeping a log of test dates and the inf
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