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UltraBac version 9.2

1. XXXXXXXXXXXXXXXXXXX User administrator Password R e E nter XXXXXXXXXXXXXXXXXXX r Auto Deletion of Old Backups Delete Backups Older than Xx Days Cancel Delete Lock File Test Fig 9 FTP device options 3 Type a device description into the Description field 4 Type an FTP server name or IP address in the Server field 5 Type a folder path to be used to store backup data in the Path field This must be the full path to where the backup files will be stored 6 Type the user name for the FTP server in the User field 7 Type the password for the user name in the Password field 8 Re type the password for the user name in the Re Enter field 9 Click OK to save It is not necessary to enter the maximum folder size in the Limit size per media field or to enter a size in the Limit size per file field It is recommended to leave both these items at the default value Tivoli Storage Manager Device NOTE To use the Tivoli device the backup host must be running the Tivoli client software which can be downloaded here http Awww tivoli com support storage_mgr clients html xp To define a Tivoli device 118 PONS 5 6 7 8 UltraBac User Manual Select the Tivoli tab Click the Add Device button Enter a unique device name in the Device Name field Enter the nam
2. Use next device if problem mounting media Minutes before backup If an error occurs during backup Abort Next gt Cancel Fig 4 Device options Available storage devices are added by highlighting and clicking the Add button Storage Device Options e Use next device if problem mounting media If a media error occurs UltraBac will continue the backup job on the next device If unchecked the backup will abort after a media error e f an error occurs during backup o Usenext device to restart set Restart the current backup set using the next storage device in line o Usenext device to restart group Restart the scheduled backup using the next storage device o Abort Abort the backup Check If Device Is Ready e Minutes before backup Initiates a check of the storage device before the backup is run Event Time Options A scheduled backup can be configured to start at a specified time date day of the week or many other options Backups can be set to run only in specific months every few minutes or only run once Start End Dates and Backup Frequency 85 UltraBac Administrative Guide v9 2 e Start Time Type the appropriate time in the Start Time field using 24 hour military time Schedule New Backup Group g Specify the starting and ending times for this Backup Group to run Date and time St
3. ccccceceeeeeseeeceeeeeeeaeeeeneeseeeeeaeeesaeeeeneeeaas 245 SUMMARY tach hte Ae aeea a eaae aaa aa a a a a aaae a a aaa e a aR 245 Details ain hnitie a a a a aa a e aaee aa aa 245 UBQ000024 What is an Image Backup c ccccececeeeeeeeeeeeeseeceeeeeseaeeeeaaeeseaeeeeaeeesaaeseeeeeeaas 250 SUMMAS eda a a ea ao daea aaa aa a a a A 250 PGT AIS Yost na p a a a a aa aa a a e Aaa ea 250 UBQ000041 Selecting a Storage DeVICE eeeeceeceeceeeeeeneeeeeeeeceaeeeeeaeeeeaeeseeeesaeeesaaeeeeneeeaas 251 SUMMAE teannt tt cont tee esate test eel a deaa adaa ceca cha foe ea centage a cette aa a a 251 Details fs rection tails doe ctt a ta dentro beatin a a ovat cette aaa aa aa 251 UBQ000049 Defining a Disk BackupPath Storage Device cccceeeeeeeeeeeeeeeeeteeeeeeeeees 253 LIMINARY estas Sactnees ec hesec nate A A A T E A A AE 253 Dora a aE E E IE E T sb hogeet Aibgeasuaanees hie 253 UBQO000060 Static Mirror Image Recovery ceeceeeeeeeceeeeeeeeeeceeeeeseaeeesaaeeeeeeeeeeeetaeeeseneeees 257 summary sin e E a a mercer errant a 257 BOr e E E ET T 257 UBQO00069 Troubleshooting SMTP ss ssssssssssssssssssnsssnrssrnssrnssrnssrnsssnnssnnnsrnnstnnsrnsrnnsrrnsrnnnns 258 Summa aari aa a E a aa a a a a E A A Ea aS 258 Be te A E E T E E E E E E E 258 UBQ000080 Incremental Differential Backups and the Archive Bit 260 Summary eeeecnmee coerce a mE creamer Srrrecrcrnc cect ecient ere cmon 260 UltraBac Administrative Guide v9
4. Prepare Current Media amp Erase Current Media J Dump Media to Files View Current Media Header Qe i i Show Current Media Information J Copy Index from Media Fig 6 Rebuilding the CIP index To begin the restore process aPonN gt gt Select the Restore tab and click Online Select and load the recovered index for restore Select the partition for restore Click Action Restore this Backup Click the Restore entire image to physical device radio button select the restore target partition from the drop down menu and click CIP Options Set the CIP restore options and click OK 153 UltraBac Administrative Guide v9 2 7 Click Next 8 Check Run Unattended and click Restore 9 After the restore completes reboot the system CIP Strategies and Considerations There are several important considerations to be aware of while implementing CIP Image backups e Only one partition can be backed up per CIP backup set e Any backup sets scheduled to run after a CIP backup set in the same job will not run until CIP monitoring is complete e Ifa CIP image backup fails to complete or is aborted it can take several minutes to rebuild the backup index e The larger the quantity of data backed up during a CIP set the longer the index rebuild will take e Currently it is not possible to restore a single file out of a CIP set 154 UltraBac User Manual Incrementa
5. Media Limit MB _ File Limit MB 512 r Auto Deletion of Old Backups Delete Backups Older than x Days C OK Cancel Add Edit Network Share Info Fig 2 Specifying the backup target path When selecting the Limit Size per media option enter the maximum disk space in MBs that UltraBac is allowed to use When no longer necessary defined disk paths can be deleted using the Delete button or edited by using the Properties button Refer to the Chapter Disk to Disk Backups in the manual for more information NOTE Ifa fixed disk device reaches capacity during backup the user will be prompted to supply another volume to continue If the user selects OK at the prompt the previous backup files are in danger of being overwritten If there is the possibility the fixed disk device will reach capacity during a scheduled backup supply an alternate target device to which an overflow may cascade Auto Deletion of Old Backups Checking Delete Backups Older than X Days will allow UltraBac to write multiple days worth of backups to the same BackupPath device and keep only an archive of the specified number of days Delete Backups Older than Xx Days V 14 Deletion of Old Backups Fig 5 Auto deletion of old backups 255 UltraBac Administrative Guide v9 2 To specify the number of days to store backups 1 Check Delete Backups Older than X Day
6. Q Select the file selection criteria you would like for this new backup set e Backup Path Set Description Backup of DGMTRA File Selection Logic All Files ll Files Modified Files Modified Files Beginning of Day Modified Files Beginning of Week Modified Files Beginning of Month None lt Back Next gt Cancel Fig 1 Available file selection logic in the Selection Criteria Modified file selection logic options e All Files All files selected e Modified Files All files with the archive bit checked e Modified Files Beginning of Day All files created modified the day the backup is run used for incremental backups only e Modified Files Beginning of Week All files created modified the week the backup is run used for differential backups only e Modified Files Beginning of Month All files created modified the month the backup is run used for differential backups only e None No files selected NOTE Incremental backup sets should have the option Clear Archive Bit checked while differential sets should not When using a differential backup strategy the archive bit is only cleared during the full backup When performing a Modified File backup it is recommended to use the archive bit attribute in the backup set s file selection logic It is also possible to include the modified files of any given directory after a set is loaded 1
7. Backup Py Below are the properties of the current backup Property Value Backup Description Backup of DGMTRA Backup Started 4 28 2009 11 55 02 AM Backup Ended 4 28 2009 11 55 02 4M Backup Path File by File Agent Agent Number of Entries 12 Volume 1 UltraBac Storage Media 4 OK Cancel Fig 5 Properties of the selected file by file backup index e Close this Backup Set Closes the backup set index Manage Toolbar The Manage toolbar is used to set global options for backups and to maintain backup devices licensing and Index Database functionality 34 UltraBac User Manual TDi UltraBac Management Console foix Manage z A r lt ZIE J Se hee General Agents Storage Library Licensing Storage Managed Database Email x x Devices x Devices Machines x Current Computer Options A O EO eS S DA Fig 6 The Manage toolbar Options e General Lists the available global options for UltraBac e Agents Lists the available global options for all UltraBac agents e Storage Devices Lists the available global options for all UltraBac devices Configure e Library Allows users to maintain and manage a media library e Licensing Used to import and maintain UltraBac licenses e Storage Devices Allows the creation of backup path devices and the selection of the default device e Managed Machines Opens the Managed Machines list all
8. Use this functionality to automatically configure your tape library If your library is working properly already click Cancel to abort Preparing to move all media out of the drives in the libraries Preparing to move all media out of the drives in the libraries Moving media in 1003 to Drivel BEIO04 1S 1003 Mapping Drivel to Tapel for library instance 0 Mapping Drive2 to Tapel for library instance 0 Cancel Fig 1 Library Configuration tool To use the Library Configuration tool 1 Select the Manage tab and click Library Configure Library 2 Click Begin to run the configuration process 3 Click OK when the configuration is complete Moving Media To access the media library select the Manage tab and click Library Control Library The Library Control selection is only available if the tape device is selected as the current storage device To select the tape drive as the current storage device 1 Select the Manage tab and click Storage Devices Tape 2 Click on the autoloader s tape device to select the device 3 Click Close amp Drivel 5E9 v Current Device 3 0 MailBox EP mailBox1 Move to Slot J Slot 10 Slot Move to Mailbox gt Slot 7519 Move to E Slot2 7518 E Slot3 7516 E Slot4 7518 f SlotS 751EE91D E Slot 751EE91E E Slot 751EE91F fii Sint 751 FF an Fig 2 Media library controls Medi
9. r Configuration Data Edit C Program Files UltraBac Software U traB ac dsm opt Browse 7 Use DSMI_CONFIG environment variable if available r Advanced Properties Node UltraBac Filespace UltraB ac Using Passworddccess Generate in opt file r Active lnactive Files Use Inactive files for Restores Sele Unlock Test Cancel ox Fig 6 Tivoli device properties Advanced Properties e Configuration File This is the TSM Client config file and defines things like the communication protocol and port number to use when communicating with the server e Use DSMIL CONFIG environment variable if available Selects whether the DSMI_CONFIG environment variable if set overrides the above path e Node The Node name that UltraBac passes to the Tivoli server e Filespace Part of an object s full name and stems from ADSM being designed to back up servers Click Test to ensure the device is working correctly FTP Device The FTP device provides UltraBac with the ability to direct backups to any FTP server compliant with the RFC 959 specification and sufficient space to store backup output files This is especially useful for configuring an offsite backup location or to non Windows file storage 45 UltraBac Administrative Guide v9 2 To add an FTP device 1 Open the Storage Device Manager by selecting the Man
10. Name E SharePoint Agent UBDOC J UBDOC Shared Search Index WD http UBDOC 48972 PORTAL DATA E _ UDO officeServers SharedServices1_DB_bdeddd1f 9cad 48b5 6ffa 855ac6c892F2 PROFILE J UBDOC OfficeServers SharedServices1_Search_DB_b5c94794 036b 4b99 b49b 722cF4728d6d SERVICE http UBDOC UBDOC OfficeServers WSS_Content CONTENT _ http UBDOC 13661 UBDOC OfficeServers WS55_Content_8d2c2Fd656a547F7886b426272856587 CONTENT http UBDOC 48972 UBDOC OfficeServers SharedServicesContent_1c2d5e40 fac 4931 8734 1916c5F0550 CONTENT Wo Device Selected cnone gt 1225 PM UDO Fig 2 Microsoft Office SharePoint Server MOSS 2007 backup set loaded in the File Viewer HA Non Portal Related DATA 222 UltraBac User Manual Limitations e The SharePoint configuration and Central Administration content databases cannot be restored using the UltraBac SharePoint Agent The UltraBac SQL Agent can be used to back up and restore the SharePoint configuration and Central Administration content databases however the SharePoint Farm must be in a stopped state for this procedure to work properly It is strongly recommend that all configuration settings and customizations be fully documented to facilitate the recreation of the configuration and Central Administration content databases For detailed information on which settings to document see Microsoft TechNet Choose what to protect Protecting configu
11. Enumerates all VMs by MoRef ID Managed Object Reference ID Enumerate by UUID Enumerates all VMs by UUID Universally Unique Identifier 11 Network connection mode SAN Reads directly from the SAN used to store the virtual disk This setting requires VMFS storage and that the SAN iSCSI location be accessible from both the ESX host and the VCB proxy NBD Reads across the network when accessing the virtual disk NBDSS Reads across the network when accessing the virtual disk and all data is transferred across the data in an encrypted stream Does not support ESX 3 0 x or VC 2 0 x 12 MountPoint Directory Used to store the VMDK files during backup Tools Current Computer New Open Backup Set El vmware Consolidated Backup A CB L7 2003 DC1 GB L8 03 LIC i amp Filevm dec ME L8 03R2 1 A L8 03R2 2 CB L8 03 5P01 a L8 03 5P02 EE Documents and Settings HA Program Files EC RECYCLER HE Support 2 System Volume Information AA temp EC UBFD aa wInDows BE wmpub Action View Support Name Date Moc a i Documents and Settings HE Program Files RECYCLER Support System volume Information _ AUTOEXEC BAT 1 Lj boot ini CONFIG SYS ExportedEncryptionkey_2 D a a _ 10 5 5 a LIC copy txt Fig 2 Enumerated VCB Agent File VM backup set Restoring a VCB Agent Backup PON 196 oooo0 0 9c 90 Cod
12. Library AutoClean Options xi Select library autoclean options 4utoClean Options v Enable Library SutoCleaning Number of days between cleanings Max number of times the cleaning tape should be used OK Fig 12 Setting the AutoClean options 2 Check Enable Library AutoCleaning Cancel 3 Specify the number of days between cleanings as recommended by the manufacturer of the library 4 Specify the maximum number of times the cleaning tape should be used as recommended by the manufacturer of the cleaning media 5 Click OK to save the settings 65 UltraBac Administrative Guide v9 2 UltraBac Database UltraBac has the ability to add backup indexes sets groups and logs to several types of database Microsoft SQL Server 2008 2005 and 2000 Microsoft SQL Server 2008 Express Microsoft SQL Server 2005 Express MySQL 5 1 NOTE For information on configuring the SQL server prior to setting up the UltraBac Database please see the UltraBac Knowledge Base See UBQ000253 Configuring SQL for use with the UltraBac Database Setting up the UltraBac Database To set up the UltraBac Database 1 From the Start Menu click All Programs UltraBac Software UltraBac Database Setup UltraBac Database Setup Selection of Database Server Location Please select the database server location below On which database server do you wish to store information about the
13. Troubleshooting Windows Script Host Error 807700B7 Cannot create a file when that file already exists message when createubcr wsf is running Check to make sure another web site is not currently started on the port specified in GlobalSettings vbs Default Port 80 1 Click Start Programs Administrative Tools Internet Information Services IIS Manager 2 Expand the tree and click on Web Sites 3 Confirm that no web site is currently running using the port specified in GlobalSettings vbs Default Port 80 Internet Information Services 115 Manager Dj x Fie Action Yiew Window Help A x e Am xfa B AmE man me a e Internet Information Services E UBDOC local computer E Application Pools Web Sites __J Web Service Extensions Default Web Site Running All Unassigned Fig 4 The Web Sites screen in IIS Manager If a web site is currently running on the same port either stop the web site or change the webSitePort specified in GlobalSettings vbs Error Server Error in Application message when attempting to sync or display logs Check to make sure the Web Service Extension ASP NET v2 0 xxxxx is installed and Allowed in IIS 1 Click Start Programs Administrative Tools Internet Information Services IIS Manager 2 Expand the tree and click on Web Service Extensions 283 UltraBac Administrative Guide v9 2 3 Con
14. 170 Fig 9 The Current Operations workspace Process statistics and information shown in the Current Operations workspace Machine System hosting the active process Action Type of active process and current status of the process Current Group Set Current set being backed up Current Path Current file being backed up Current Throughput Current data transfer rate of the active process Total Bytes Time Total amount of data transferred and elapsed time Device Volume Storage device being used and volume number of the device Errors Warnings Total number of errors and total number of warnings reported during the active process View button Launches the UltraBac progress screen The Current Operations workspace can display the backup host and or the systems listed in the Managed Machines list This preference is set under Manage General UltraVue Options UltraBac keeps a user specified list of machines UltraBac backup hosts to be managed To view the Managed Machines list click Managed Machines from the Manage toolbar File Viewer The UltraBac File Viewer can be used to show the contents of backup sets indexes and all log files 38 UltraBac User Manual UltraBac Management Console Restore Tools View Support Connected to DGMTRA z Current Computer E Backup Not Saved EC ubusb use HC utilities av BE vmware virtual Machine Consol
15. Always Overwrite existing files with the files being restored Update Only Only overwrite if the file being restored is newer than the existing file Ask Prompt the user before overwriting any existing files Restore Destination Path e Type or browse to the restore target directory RAID Array Strategies and Considerations There is no distinguishing difference in the process of backing up and restoring to a RAID array or restoring to an ordinary IDE drive There are some limitations to be aware of when imaging and restoring RAID arrays e The RAID array must be configured prior to the restore through the manufacturer s RAID configuration utility e The level of RAID RAID 0 striping RAID1 mirroring etc during backup should be consistent with the level of RAID during restore e To restore all partitions back to the original location on a rebuilt RAID array the MBR should first be restored to the destination disk to create the partition table More information See UBQ000233 Resize Partitions During Image Restore 110 UltraBac User Manual UBDR UltraBac Disaster Recovery UBDR Gold v5 0 and v6 0 are on bootable CDs UBDR Gold v5 0 uses Windows PE 2 0 technology and UBDR Gold v6 0 uses Windows PE 3 0 technology as the platforms to perform UltraBac Image Disaster Recovery Agent restores UBDR Gold is designed to retrieve and restore UltraBac image backups of a partition or an entire disk from a locally attached ta
16. BB Go back to tack certe Fig 6 Successful creation of the Recovery Storage Group For more information on using a Recovery Storage Group please visit the Microsoft Web site Microsoft Technet Recovery Storage Groups Non VSS Exchange Backup Restore to a Recovery Storage Group oN Create the Recovery Storage Group Verify the database that you are trying to restore is mounted Perform a standard Exchange Restore For more information please visit http www ultrabac com kb exchange 2k agent htm Mount the Recovery Storage Group 343 UltraBac Administrative Guide v9 2 VSS Exchange Backup Restore to a Recovery Storage Group Microsoft Exchange backup and restore API s do not support restoring to a Recovery Storage Group Using UltraBac you can manually restore the database and perform a soft recovery to a Recovery Storage Group _ Create a Recovery Storage Group 2 Perform a flat file restore of the Exchange database to the location you created the Recovery Storage Group For more information please visit 3 Open a command line and go to the location where you restored the files 4 Type eseutil re01 d lt path to recovery storage group gt See an example in Figure 7 D Exchange Binded d Exchange Mailbox First Storage Group R G26120881882714 gl Exchange Mailbox First Storage Group RSG2 126881682714 gt id Exc hange Mailbox Fi Storage Group kSG26126881682714 gt dir Volume in drive D is hang
17. Command line backup results backup Restore The default options for restore are e Overwrite Ask UltraBac will prompt you before overwriting any files e KeepStructure Yes UltraBac will restore the files to the original directory structure e RestorelnUseFiles No UltraBac will not overwrite files that are in use UltraBac will also restore to the original path as the default option unless another path is specified after the restore option To change any of those options from the default you would need to specify the option and the selected preference in the command line NOTE The Restore switch is a modifier for FindFiles telling UltraBac to restore the files found to the path specified Example 246 Knowledge Base C Programs UltraBac Software UltraBac gt ub FindFiles Restore C TestRestorePath Device Tape0 Set 1 This command line will restore all files contained in Set 1 of backup device TapeO which also can be specified as Device 0 and restore them to the path C TestRestorePath The FindFiles command tells UltraBac to find files of a specific type in the specified media In the example above the type of files specified is which means find all files If you only wanted files with the extension bmp you would enter FindFiles bmp in the command NP Restore C TestRestorePath r y UltraBac ware aBac ld Dat Find file c se media de jackupPath Opening a Sear
18. File by File Agent This preference will enable the agent in all File by File Agent sets created on the backup host To enable the Locked File Backup driver in a specific backup set 1 Create or open a backup set 2 Click Action Set Properties from the main UltraBac menu 3 Click on the File by File Agent Backup Set Options tab 177 UltraBac Administrative Guide v9 2 Set Properties Description Before After Jobs File by File Agent Backup Set Options Select the Backup options that will be saved in the Backup set 7 Enumerate Reparse Points 7 Backup Resolved Reparse Points Maintain Last Access Date Can be slow 7 Disable Last Access Date for remote E Clear archive bit backups r 4gent Host DGMTRA Cancel Fig 1 File by File backup set preferences 4 Check Enable Locked File Backup 5 Click OK to save After checking Enable Locked File Backup the option to Freeze All Drives and Do not use Volume Shadow Copy Service will become available These options should be used to maintain the integrity of files or applications i e relational databases during the freeze when the files or applications are spread across multiple partitions or disks e Freeze all Drives Freeze all drives partitions on the system at the beginning of the backup e Do not use Volume Shadow Copy Service Use the UltraBac Locked File Backup driver to freeze the system Unin
19. More Information See User Manual Static Mirror Image Backup See UBQ UBQ000024 What is an Image Backup 257 UltraBac Administrative Guide v9 2 UBQ000069 Troubleshooting SMTP UBQ ID UBQ000069 Last Modified 2005 09 13 Summary UltraBac has the ability to use SMTP notification using any local SMTP server UltraBac s SMTP notification does not support off site SMTP servers or have the ability to pass through a firewall Details The From and To email addresses must be of a proper form example something something something test asdf is not of valid form because it doesn t contain a period or top level domain Additionally if relaying is prohibited on the target SMTP server and or only certain users are allowed to use the SMTP server then it may be necessary to provide a legitimate email address in the From and To fields SMTP TROUBLESHOOTING SCRIPT Use the following script to test SMTP Type only the bold text 1 C gt telnet mail mailserver com 25 Trying 207 149 155 154 Connected to mail mailserver com Escape character is T 220 SERVER MAILSERVER COM ESMTP Server Microsoft Exchange Internet Mail Service 5 5 1960 3 ready helo mailserver com 250 OK mail from lt sender mailserver com gt 250 OK mail from lt sender ultrabac com gt rcpt to lt recipient mailserver com gt 250 OK Recipient lt recipient mailserver com gt data 354 Send data End with CRLF CRLF Date 3 Jan 00 1429 EDT From
20. Set Level Before After commands are inserted in the set after the set has been enumerated by the Backup Wizard in the Set Properties Create or open a backup set Click Action View Backup Set Properties Select the Before After Jobs tab Browse to or enter in the path to the script s to be run during before or after the set is backed up Click OK to save PON gt oo Set Properties Description Before After Jobs File by File Agent Backup Set Options you would like to run programs before or after the backup during unattended backups please enter the name of the programs to run below Leave blank if you do not want to run before and after jobs Before backup begins run C before bat __ Abort if unsuccessful After backup completes run C after bat Fig 1 Before After Jobs tab in the Set Properties 92 UltraBac User Manual NOTE Before After Jobs are only executed when the set is run as a part of a scheduled backup Group Level 1 Open the properties of a scheduled backup 2 Select the Options tab 3 Check the box before the Run Before job or Run After job fields to enable the appropriate type of job 4 Browse to or enter in the path to the script s to be run during before or after the scheduled job in the appropriate field 5 Click OK to save Edit Properties for Backup Group test UBB x Dates Description File Selection
21. o 128 bit Sets AES to use a 128 bit key o 192 bit Sets AES to use a 192 bit key o 256 bit Sets AES to use a 256 bit key 4 Select the method for generating the encryption key o Generate key from ASCII phrase Creates an encryption key using any ASCII characters of the specified encryption strength o Generate key automatically Creates a random encryption key using HEX characters of the specified encryption strength o Enter hex key directly Allows a user to create a specific encryption key using HEX characters of 32 48 or 64 characters 18 UltraBac User Manual 5 Click OK to set the encryption options as specified NOTE For more information on using AES encryption please see the UltraBac Knowledge Base See UBQ000251 Encrypting Backup Data with AES General Options UltraBac stores all backup sets and groups in the path specified under Default path for UltraBac data files General z Here you can set the general preferences for UltraBac Default path for UltraBac data files C Program Files UltraBac Software UltraBac Data Auto Response E Use an AutoResponse file Browse Fig 9 General preferences To change the default data file path 1 Type in or browse to the folder to be used to store the UltraBac sets and groups 2 Click OK Index Options The Index menu can be used to set the location of both backup and express indexes and
22. r Before backup options r After backup options J Clear storage media J Verify after backup Retension tape Compare to disk during verify C Run Before job Rewind Media C Run After job r During backup options Back up System State Disable media spanning Cancel Fig 3 Backup Group Options Clear archive bit for all sets 262 Set Properties Description Before After Jobs File by File Agent Backup Set Options Select the Backup options that will be saved in the Backup set Enumerate Reparse Points Backup Resolved Reparse Points Maintain Last Access Date Can be slow V Disable Last Access Date for remote backups r Agent Host T Enable Locked File Backup Knowledge Base Fig 4 Backup Set Options Clear archive bit Clearing the Archive Bit Run Backup Now Ad hoc Backups The setting to clear archive bits during Run Backup Now ad hoc backups can be set in either the Backup Set Options Fig 4 or in the Backup Options dialog Fig 5 prior to starting the backup When the archive bits are cleared during a backup this sets up the possibility of using the Modified files Archive bit option to perform an incremental or differential backup 263 UltraBac Administrative Guide v9 2 Backup Options Py Specify the option
23. r Restore Options Databases to Restore Delete Existing Log Files Prior to Restore Public Store Create Missing Directories Private Store Restart Services Following Restore Both Cancel Fig 1 Exchange 5 5 restore options 219 UltraBac Administrative Guide v9 2 To restore to an alternate Exchange server 1 Check Restore to an Alternate Server 2 Type or browse to the Windows name or IP address of the restore target 3 Click OK Restore Options e Delete Existing Log Files Prior to Restore This option deletes all transaction logs on the Exchange server before performing the Exchange restore e Create Missing Directories This option will force UltraBac to create any directories used by Exchange that existed on the original Exchange host but do not exist on the restore target e Restart Services Following Restore This option will cause the Exchange services to restart after the restore completes Databases to Restore Use this option to select either the public or private stores or both Post Restore After the restore is complete UltraBac recommends running the isinteg patch utility This utility is run through the Command prompt and the Directory Store must be running for successful results 1 Open a Command prompt and browse to the Exchsrvr bin directory 2 Type isinteg patch and press Enter Running the Isinteg utility will clea
24. 8565 MB _ Restore MBR 7 Dynamic Disk configuration data Mark this partition Active Restore to original disk partition Resize partition s Single file restore r Pre Version 9 0 Decryption Enable decryption of pre version 9 0 encrypted backup Decryption phrase lt Back Next gt Fig 3 Image Restore options NOTE The Resize Partition s checkbox should only be checked when performing the final restore of an incremental or differential image backup 5 Click the Restore entire image to physical device radio button select the restore target partition from the drop down menu and click Next 6 Check Run Unattended and click Restore 158 UltraBac User Manual UltraBac f x UltraBac Image gent WARHING You must immediately restore the differential backup if required for j any partition s do NOT reboot or attempt to use the volume in any way until the differential restore has been performed Po Fig 4 Incremental Differential Restore prompt 7 After the restore completes immediately restore the most recent corresponding differential or all corresponding incremental backups beginning with the oldest incremental backup 8 Reboot the system to activate the restored disk or partition One Step Incremental Restore Starting in UltraBac version 9 x it is possible to a one step resto
25. Add to move it to the right column adding it to the backup Storage devices should be added in the order they are to be used during the job 6 Set the storage device options and click Next 77 UltraBac Administrative Guide v9 2 Schedule New Backup Group m Specify which Storage Devices to use while backing up this Backup Group and EY how to handle Device problems Available Storage Devices Use Devices in this Order BackupPathO UlltraBac Storage Add gt gt HP Ultrium Ta CD DVDO NEC DVD Riw t CD DVD1 KJ4845P ONUD29 lt lt Remove Clear 4 fu ca 4 fil r Storage Device Options r Check if device is ready F Use next device if problem mounting media Minutes before backup If an error occurs during backup Abort x lt Back Next gt Cancel Fig 5 Setting the storage device options 7 Set the options for the Media Library Controls if applicable and click Next Schedule New Backup Group re Specify library media usage for this Backup Group r Media usage options Use barcode pools to select media E Start with the current media in the drive If wrong media is in the drive start with slot 1 Starting library slot Ending library slot lt Back Next gt i Cancel Fig 6 Media Library configuration 78 UltraBac User Manual 8 Set the event time and date options
26. Full Install Select Full Install when installing to the backup host This option can also be used to install all client systems without violating or invalidating UltraBac s license File by file and System State Installs only the agents used to back up files folders and the System State as well as perform Locked File backups Image Backup Only Installs only the Image Disaster Recovery Agent UltraBac Management Console and the backup engine Image Agent Only Installs only the Image Disaster Recovery Agent Microsoft SQL Agent Only Installs only the Microsoft SQL Agent Exchange Agent Only Installs only the Microsoft Exchange Agent Custom Install Allows the selection of any combination of UltraBac components for install Installing UltraBac on the Backup Host When performing the initial installation of UltraBac on the backup host all components should be installed using the Full Install option 1 From the UltraBac setup screen select Full Install and click Next UltraBac 9 2 2 Setup Select Install Type Select the install type you would like to perform from the list below Full Install All available components File by file and System State Image Backup Only Image Agent Only Microsoft SQL Agent Only Exchange Agent Only Custom Install User selected list of components NOOOO Ow lt Back Next gt Cancel Fig 2 Selecting a Full Instal
27. Medium Changer device driver must be loaded Setup and Configuration To use the UltraBac Media Library Module the UltraBac Medium Changer device driver must be installed on the system hosting the autoloader To install the UltraBac Medium Changer device driver on a Windows 2000 XP 2003 Vista Windows 7 2008 2008 R2 system Open the Windows Device Manager Expand the Medium Changers component appearing on the right side of the screen Right click the existing device and select Properties Select the Drivers tab Click Update Driver Click Next Select Display a list of the known drivers for this device so that can choose a specific driver and click Next Click Have Disk Browse to the location of the mchgr inf file by default in C Program Files UltraBac Software UltraBac Drivers Win2k and click Open 10 At the Select a Device Driver screen highlight the UltraBac Medium Changer Device and click Next 11 Click Yes then click Next again 12 Click Finish IO O N 8 9 NOTE For more information on installing the UltraBac Medium Changer driver please see the UltraBac Knowledge Base See UBQ000150 Installing the Optional Medium Changer Driver Autoloader in Windows 2008 Library Configuration The Library Configuration tool can be used to map the drive layout of the libraries attached to a backup host 56 UltraBac User Manual Library Configuration
28. Next 6 Click Restore 7 If only the OS partition is being restored reboot the system Restoring Data Partition s When restoring data partitions all data partitions can be restored in one restore operation only if the Master Boot Record has been restored Do not check Restoring to different hardware when restoring a data partition 1 Select the partitions to be restored by marking the boxes directly to the left in blue 2 Click Action Restore this Backup 3 Check the following options Restore entire image to physical device If the Master Boot Record was restored check Restore to original disk partition e Overwrite always 4 Click Next 5 Click Restore 131 UltraBac Administrative Guide v9 2 6 Reboot the system when the restore is complete Restoring the System to a Virtual Server Before restoring any partitions the virtual disk will need to be partitioned This can be accomplished by either restoring the Master Boot Record or by creating the partitions manually with the Advanced Tools Restoring the Master Boot Record To restore the MBR Select the OS partition by marking the box directly to the left in blue Click Action Restore this Backup Check Restore MBR Dynamic Disk configuration data Click Next Click Restore OV Oo Noo Restore To Path Disk HBR Restore only 20473 HB MBR Dynamic Disk configuration data restore completed successfully for Disk 4 RESTOR
29. Solaris It is possible to back up a Unix client via Samba or similar applications using a standard network backup set Such a backup is limited as the read write execute file attributes cannot be backed up Setup and Configuration The Ux Agent packages are saved in the UxAgents folder by default C Program Files UltraBac Software UltraBac Agents UxAgents To begin the setup process copy the appropriate platform specific installation files to the desired Unix client HP UX Uses the file ubux 2 31 hpux tar gz 1 Transfer the ubux 2 31 hpux tar gz file to your HPUX machine 2 Logon as the Root user to obtain administrative authority 3 Navigate to the opt folder cd opt 4 Make an ultrabac folder in and opt folder mkdir ultrabac 5 Navigate to where you saved the UltraBac installer and move the file to opt ultrabac mv ubux 2 31 hpux tar gz opt ultrabac 6 Navigate to opt ultrabac 7 Uncompress and run the UltraBac installer 232 UltraBac User Manual tar zxvf ubux 2 31 hpux tar gz install sh 8 Setup the password ubuxpwd i 9 It will prompt you to enter a password Important You must use the same password used for Root User If Root has no password you must set one sudo su enter passwd root 10 Once the password for UltraBac is set restart the inetd service inetd c Uninstall Run the deinstall sh script LINUX RPM Uses the file Uubuxagentd 2 3 1 i386 rom 1
30. entire application including sets groups online indexes registry entries and ALL other application information If Remove all UltraBac user data files was not selected open the registry editor and browse to HKEY_LOCAL_MACHINE SOFTWARE Delete the UltraBac Software key NOTE If the UltraBac Database has been installed the database files must be removed manually after uninstalling UltraBac The location of the database files will be dependent on the Database Storage Location all of the files in the Database Storage Location folder can be removed if they are no longer needed Please visit the UltraBac Database section of the User Manual UltraBac User Manual UltraBac Database UltraBac User Manual UltraBac Preferences UltraBac allows the configuration of many user preferences in one centralized menu UltraBac Management Console behavior the path to backup logs user accounts and more can be configured in this menu The menu can be accessed at any time by selecting the Manage tab and clicking General ANEDE UltraBac Management Console ox Tools ccm DEAT amet Agents Storage Library Licensing Storage Managed A v z Devices Machines Configure Devices Current Computer E Options Authentication Options Backup Options Restore Options Verify Options Encryption Options General Options Index Options Log Options Media Options a u u a dn B le a Holiday Options A
31. if using the archive bit file selection logic To perform a full system restore all incremental backups performed since the last full backup must be restored after restoring the full backup e Differential Backup UltraBac backs up all files modified since the last full backup The Clear Archive Bit option is not selected when a differential backup is run only during full backups if using the archive bit file selection logic To perform a full system restore only the most recent differential backup must be restored after restoring the full backup Creating Incremental Differential Sets NOTE It is now possible to set archive bit attributes in the backup sets as well as in backup operations Both scheduled and ad hoc backups can clear the archive bit For more information on setting the Clear Archive Bit option in a backup set please visit the File by File Agent section of the User Manual UltraBac User Manual File by File Agent 1 2 3 Launch the Backup Wizard by selecting the Backup tab and clicking New Click the File by File Agent to highlight the option Click Next to continue Enter a set description and choose the Modified file selection logic to be used for this set Click Next 4 Atthe New Backup Set summary select View Edit files in the backup set to view the file selections and modify the selection logic Click Finish 173 UltraBac Administrative Guide v9 2 New Backup Set
32. oe yodaes name gt Brows Spk ELT 0B Pienios E Cene the eov storage gup Select Taik Checking E amning on Edge Tr Fig 5 Enter name of the new Recovery Storage Group 6 Finish the Recovery Storage Group creation 342 SE Microsoft Exchange Troubleshooting Assistant Knowledge Base tas Microsoft Exchange Troubleshooting Assistant eee PSS Oe REN Ba Oo in ea Se On Rg ae ape O Select a tack O Restart current task L Select a resik He to view E View a repot See also mieg Assistant Heb E About the Exchangs Troubleshooting Assistant E Send feedback end suggestions about Ihis tool to Microsolt E Updates and Customer Feedback Create the Recovery Storage Group Result Server name saatcs2006 Linked storage group name First Storage Group Recovery storage group name Recovery Storage Group Display Result Results Pintrepot Expatrepot J Find Arrangeby Seventy OOOO ___ Database Mailbox Database has been added mto the recovery ctotage group 2 Berns Successfully created the recovery storage group You can now move copy or restore database and transaction log lies to the recovery storage group paths When you are ready to storage group go to the task center oi start this analyze again If the domain contiober you specified is cferer trom the domain co using you may need to walt for the change to be replicated 6M Show Create Recovery Storage Group Information
33. to disable user prompts during the restore 6 Click Restore to begin restoring the data 100 UltraBac User Manual Command Line Functionality UltraBac has the capability of running almost all backup and restore functions through the DOS shell in Windows These commands can be scripted or run manually through the command prompt allowing manual interaction or the automation of backups using other applications or task schedulers The command line interface cannot be used to create a set or to schedule a backup NOTE For additional information on running UltraBac with DOS commands please see the UltraBac Knowledge Base ac Software aB al Build Date UB option command can be one or m alues in all caps e the and commands are NOT cas y ol umel ab number or name gt StartFileTime lt MMDD YYYY HHMM gt D tart file t operation fEndFileTime MOD Y HHMM 5 operation TimeType MODIFIED a ed created f Time and EndFileTime with optional restore to path ory T that are inuse lt Server Name gt gt s on remote fAutoResponse lt AutoResponse File avail ability m device nde View list ups on media lt file pattern 2 ied by the file Show active jobs C Program Files U traBac Software U1 traBac gt Fig 1 Command prompt displaying the UltraBac command line options 101 UltraBac Administrative Guide v9 2 NOTE To view a list of all command line options in UltraBac ente
34. 0 Newer Ask Never lt Original Path gt Restore to Path on lt Back Next gt Cancel Fig 3 Ux Agent restore options 5 Set the restore options and click Next 6 Check Restore Unattended and click Restore Ux Agent Restore Options Server Restore destination system Password Password for the restore destination system Overwrite Mode Always Overwrite existing files with the files being restored Newer Only overwrite if the file being restored is newer than the existing file Ask Prompt before overwriting any existing files Never Do not overwrite any existing files Maintain directory structure on Restore This option restores the selected files to their full original path When unchecked this option restores all selected files to the top level of the selected directory structure Restore to path on 238 Allows the restoration of selected files to either the default lt original path gt or a user defined path on the target server UltraBac User Manual vSphere Agent The vSphere Agent provides users with the ability to back up their virtual machines without installing any agents on those machines It also allows users to backup from one central location NOTE Only vSphere Essentials 4 x and above is supported ESXi free edition is not supported due to licensing limitations set by VMware NOTE Virtual Machines must have Virtual Hardware Versio
35. 309 UltraBac Administrative Guide v9 2 UBQ000250 Exchange 2007 Support UBQ ID Number UBQ000250 Last Modified 2007 10 24 Summary This document details the steps to be taken in Exchange before both backup and restore to ensure the success of these operations Details Adding or Verifying Exchange Permissions Before backup it is necessary to confirm in Exchange that the UltraBac backup account has permission to access the Exchange database To verify permissions Open the Exchange Management Console Highlight the Exchange Organization Configuration node If the UltraBac account isn t listed Right click on Organization Configuration and select Add Exchange Administrator ON gt fj Exchange Management Console iof x File Action view Help e ame 3 Microsoft Exchange amp Organization Configurati 3 objects Actions Ees Organization Configuration 3 Server Configuration 8 Recipient Configuration Identity E Modify Configuration Domain Con S Toolbox amp lab com Microsoft Exchange Security Groups E xchange amp lab com Microsoft Exchange Security Groups E xchange lab com Users Admin View Refresh EX Help lab com Users Admin P lt Remove EX Help Exchange Administrators Organization Configuration amp Add Exchange Administrator Fig 1 Checking the UltraBac account in the Exchange Management Console 4 When the Add Exchange Administrator wizard ap
36. 5 Replace PASSWORD with the password associated with the account specified iD x File Edit Format view Help lt Page Language VB Debug true gt lt Replace UBCR_SERVERNAME below with the name of your UBCR server Dim Centralizedserver as String ER EEWaTES Replace DOMAIN Username below with account to be used to connect to each machine Dim UserName as String Replace PASSWORD below with the password to the account specified above Dim Password as String Fig 1 Editing the synclogs aspx file 280 N 10 11 Knowledge Base Click File Save to save the changes Next click File Open type C Program Files UltraBac Software UltraBac Reporting synclogs cmd in the text box then click Open Replace UBCR_SERVERNAME with the name of the UltraBac Centralized Reporting Server P synclogs cmd Notepad loj x File Edit Format Yiew Help Fig 2 Editing the synclogs cmd file Click File Save to save the changes Next click File Open type C Program Files UltraBac Software UltraBac Reporting GlobalSettings vbs in the text box then click Open Change the WebSitePort if necessary Default Port 80 otherwise change SettingsUpdated FALSE to TRUE The remaining settings are recommended to remain unchanged 281 UltraBac Administrative Guide v9 2 P GlobalSettings vbs Notepad lol x File Edit Format view Help This file ha
37. 64 00 6c 00 6c 00 00 00 ServiceDIIUnloadOnStop dword 00000001 HKEY_LOCAL_MACHINE PE_Sys ControlSet001 Services MSiISCSI Enum 0 Root LEGACY_MSISCSI 0000 Count dword 00000001 Nextinstance dword 00000001 HKEY_LOCAL_MACHINE PE_Sys ControlSet001 Control Class 4D36E97B E325 11CE BFC1 08002BE10318 Legacy AdapterDetection dword 00000000 328 Knowledge Base Class SCSIAdapter ClassDesc SystemRoot System32 SysClass DIl 3005 SystemRoot System32 SysClass DIl 3005 IconPath hex 7 25 00 53 00 79 00 73 00 74 00 65 00 6d 00 52 00 6f 00 6f 00 74 00 25 00 5c 00 53 00 79 00 73 00 74 00 65 00 6d 00 33 00 32 00 5c 00 73 00 65 00 74 00 75 00 70 00 61 00 70 00 69 00 2e 00 64 00 6c 00 6c 00 2c 00 2d 00 31 00 30 00 00 00 00 00 Installer32 SysClass DIl ScsiClassInstaller HKEY_LOCAL_MACHINE PE_Sys ControlSet001 Control Class 4D36E97B E325 11CE BFC1 08002BE10318 0000 InfPath iscsi inf InfSection iScsiPort_Install_ Control ProviderName Microsoft DriverDateData hex 00 80 8c a3 c5 94 c6 01 DriverDate 6 21 2006 DriverVersion 6 1 7600 16385 MatchingDeviceld root iscsiprt DriverDesc Microsoft iSCSI Initiator EnumPropPages32 iscsipp dll iSCSIPropPageProvider HKEY_LOCAL_MACHINE PE_Sys ControlSet001 Control Class 4D36E97B E325 1 1CE BFC1 08002BE10318 0000 Parameters DelayBetweenReconnect dword 00000005 EnableNOPOut dword 00000000 ErrorRecov
38. A series of s the quantity of s specifies the maximum number of digits Protect Media for days Protect Media for 365 days p p Option Name Option Name Tools Preferences Media Protect Media for days Select the Tools option then the Preferences option then the Media option followed by the Protect Media for days option Action to be Performed File Open Backup highlight a set Select the File option from the main UBUI toolbar and choose the Open Backups option Next click on the desired backup set to select and highlight the set Bold Type Chapter or Section Name in Bold Type Backup Group Format Refer to the Backup Group Format section of the Creating File Path Convention Example Sample Keyboard Shortcut Convention Example Sample UltraBac User Manual Backup Sets chapter Underlined Underlined File Path C UltraBac By default UltraBac installs into the C UltraBac directory First Alpha Character Underlined New A keyboard shortcut for creating a new backup is executed by pressing and holding the Ctrl key while pressing the n key Ctrl n UltraBac Administrative Guide v9 2 Setup and Configuration Installing UltraBac The UltraBac Installer allows UltraBac to be installed on either the local system or to remote systems A full install should be performed on the backup host then any n
39. Backup Options Backup Cancel 3 Inthe UltraBac Device Browser click on the device to use for backup UltraBac Device Browser g Select a device from the list of UltraBac devices below Browsing devices on machine DGMTRA Device Types Device Description All Devices CD DVD Image FTP Partition Remote Tape Tivoli BackupPath CD DVBO CD DVD1 Tape HP Ultrium BackupPathO UltraBac Storage D NEC DVD RW N KJ4845P QNUD2S5J Path Waide WW ksce Tapel e bac Fig 11 UltraBac Device Browser Cancel 49 UltraBac Administrative Guide v9 2 4 Click OK to select 50 UltraBac User Manual UltraCopy UltraCopy is a utility used to copy the contents of one storage media to another such as Backuppatho to Tape0 This utility can provide for redundant copies of backups for safekeeping off site To copy storage media 1 From the Tools tab click UltraCopy Run UltraCopy Now 2 Under Available Devices highlight the source device to copy from and add it to the Selected Devices by clicking the Add gt gt button Click Next UltraCopy Source Devices GP Select the source devices for this UltraCopy Job Available Devices Selected Devices CD DYDO N Tap Ultrium BackupPath0 UltraBac Storage Devi Add gt gt lt lt Remove ae ee Next gt Cancel Fig 1 Selecti
40. Backup Wizard used to create backup sets e Open Opens backup sets or groups stored in the Data directory C Program Files UltraBac Software UltraBac Data e Action Displays a sub menu containing the following options o Run Backup Now Runs the open backup set to the selected backup device o Run Backup Later Opens the Scheduled Backup Wizard to create a new scheduled backup job o View Backup Set Properties Views the properties of the open backup set for editing Each agent has its own specific options properties o View File Selection Filter Views the file selection logic as used in the open backup set 32 UltraBac User Manual Selection Filter x Rule Remove O R O Disk O Partition 2 D Active Clusters Only Remove Sil Move Up Move Down 4 a Fig 3 UltraBac File Selection Filter Save Backup Set Saves the open backup set using the current set name Save Backup Set As Saves the open backup set using a user generated name Close Backup Set Closes the open backup set D000 Restore Toolbar The Restore toolbar is used to load backup indexes view the properties of a completed backup set and perform backup verify operations R 3 UltraBac Management Console Index for Backup Backup of CHL X Backup Restore Manage Tools View Support Media Online Database ONNELLA to DGMTRA i Current Computer Locate sourc
41. Backups Image Agent Mounting a VMDK File After running an image backup with the VMDK option enabled upload the VMDK file to the datastore for the ESX or GSX server if necessary After uploading the VMDK file to the correct location if necessary create a new virtual machine on the VMware host selecting the custom option to use an existing virtual disk and recommended controller for the OS being restored For further instructions please consult VMware s documentation 147 UltraBac Administrative Guide v9 2 Continuous Image Protection The UltraBac Image Disaster Recovery Agent uses snapshot technology to take a sector level backup of a physical disk or partition The UltraBac Locked File Backup Agent is integrated with the Image Disaster Recovery Agent ensuring the backup is a complete and consistent snapshot of the selected disk s An Image Disaster Recovery Agent backup is used to quickly restore a failed disk or operating system without the need for re installing the operating system After performing an Image Disaster Recovery Agent backup backing up all active clusters of a partition UltraBac begins Continuous Image Protection CIP monitoring This process copies all modified sectors to the backup media in near real time and allows point in time recovery of the partition NOTE After starting a CIP set subsequent backup sets will not start until the CIP monitoring is complete Setup and Configuration NOTE
42. C UBDR6 mount Windows System32 en US iscsicpl exe mui copy C Windows System32 en US iscsiexe dll mui C UBDR6 mount Windows System32 en U S iscsiexe dll mui Load the registry hive and add registry entries reg load HKLM PE_Soft C UBDR6 mount Windows System32 config SOFT WARE reg import C UBDR6 iSCSlsoft reg reg unload HKLM PE_Soft reg load HKLM PE_Sys C UBDR6 mount Windows System32 config SYSTEM reg import C UBDR6 iSCSlsys reg reg unload HKLM PE_Sys Commit changes to your boot wim and unmount C Program Files Windows AIK Tools Servicing Dism exe Unmount Wim MountDir C UBDR6 mount Commit 8 Using your ISO editing application copy the boot wim file from the ISO sources in your working directory back into your ISO image Sources directory 9 Save your updated ISO Knowledge Base 331 UltraBac Administrative Guide v9 2 UBQ000259 Single Mailbox Restore with Exchange 2010 Recovery DB UBQ ID Number UBQ000259 Last Modified 2011 03 03 Summary This document explains how to restore a single mailbox using the Exchange Recovery Database NOTE This method can only be used to recover the mailbox database s and not the public database Details First Restore the Exchange database as a flat file Load the Exchange Backup Choose the mailbox database and log files and click Action gt Restore Check Restore Files to Non Exchange Folder Type in or browse to the target location Click Next Click
43. Causes UltraBac to not report 1332 errors when a profile has been partially deleted or corrupted e Don t treat skipped file as error or warning Instructs UltraBac to not record skipped files as either an error or a warning in backup logs Backup Throughput The Backup Throughput options can lower the overall backup and restore speeds by up to 75 25 UltraBac Administrative Guide v9 2 e High Runs at full speed e Medium Runs at 50 speed e Low Runs at 25 speed Restore Throughput The Restore Throughput options can lower the overall backup and restore speeds by up to 75 e High Runs at full speed e Medium Runs at 50 speed e Low Runs at 25 speed UltraVue Options UltraVue allows the viewing of active backup jobs on the local system and all systems in the Maintain Managed Machines list Ultravue P n f Specify Ultraue monitor options 4 gt r Select machines to monitor V Local computer V Machines in the Managed Machines List r Select monitor intervals New job check interval 20 Seconds Y Progress refresh interval si Seconds OK Cancel Fig 16 UltraVue preferences e Local computer View active backups on the local system e Machines in the Managed Machines List View active backups on all systems in the Managed Machines list e New job check interval Seconds The amount of time between backup activity queries in
44. GM Open Tools Website oh Hub Transport w Beet Practices Anayzer al Unilied Messaging Check the cordigar ation and 3 Server Configzaton Refresh tua Moibox Disaster recovery tools ient Access z Hep Hub Transport a ay Undied Messaging a Database Recovery Managersert Database Recovery Manag BR Recicient Configuration perme amp Open Tool Maibox 2 Distribution Group o gt Daubaro Trouble bloshooter 2 Hep a Mat Comtat mosg lroubieshoot stove maring and other data Led pr i Disconnected Malbox E Toobox Mail flow tools F Mal Flow Teoubleshooter Troubleshoot eval flow and Fig 1 Exchange Management Console 340 Knowledge Base 2 Type the name of your Exchange server as well as the Domain Controller name then click Next at the bottom of the screen Microsoft Exchange Troubleshooting Assistant a EE Microsoft Exchange Troubleshooting Assistant ERN LL a Cl Welome Enter Server and User Information El Select a task Fl RRENO EN Enter an identifying label for this activity f C Select a resuk He to view H Visa eaat O Perform manual analysis of rave data files ignore server and credentials entries below See also El The Exchange Server name required eqa ics2005 Troubleshooting Assistant Help Domain controler name required sqates2005 E About the Exchange Troubleshooting Assistart j C Send feedback and suggestions about this 1 tool
45. Media Limit MB Restrict the amount of data the device can accept to the amount in megabytes listed in this field 46 UltraBac User Manual e Limit size per file Limit the backup output file size to the amount in megabytes listed in this field e Test Establish a test connection to the FTP directory e Delete Lock File Deletes the ubd file that is created when the device is in use e Type This allows the FTP device to use standard FTP or SFTP servers e FTP File Transfer Protocol server e SFTP Secure FTP server allowing UltraBac to encrypt the all data transferred to the SFTP server e Encryption e Blowfish Uses the Blowfish encryption algorithm when writing to the SFTP server e DES Uses the Data Encryption Standard algorithm when writing to the SFTP server e None Do not use encryption during data transfer e ThreeDES Uses the ThreeDES encryption algorithm when writing to the SFTP server e Use Default Port Uncheck this field to specify a port other than the default FTP port Auto Deletion of Old Backups Checking Delete Backups Older than X Days will allow UltraBac to write multiple days worth of backups to the same BackupPath device and keep only an archive of the specified number of days Auto Deletion of Old Backups Delete Backups Older than X Days V 14 Fig 8 Auto deletion of old backups To specify the number of days to store backups 1 Check Delete
46. Modified files can then be selected by right clicking the desired drive folder and clicking Include lt drive folder gt This will open the Include Exclude Files dialog see Fig 2 gt UltraBac Management Console Backup of UBDOC Not Saved Support NAUEN n a OOOO OOOO Backup of UBDOC Not saved Size Date Modified Attrib 0g File by File Local Agent 1179 Documents and Settings O0 5 13 2009 8 51 22 AM i z iles 12 1 2009 4 25 32 PM Incue CAL WA Information 5 14 2009 1 21 39 PM oe winpows 5 14 2009 2 02 07 PM OE wmpub 5 13 2009 8 47 50 AM O AUTOEXEC BAT 5 13 2009 8 47 32 AM _ boot ini 210 5 14 2009 1 19 28 PM CONFIG SYS O 5 13 2009 8 47 32 AM Nea g 10 5 5 O 5 13 2009 8 47 32 AM a o o OL mspos svs 0 5 13 2009 8 47 32 AM o o o0 msizap exe 92KB 2 17 2007 11 31 38 PM NTDETECT COM 47KB 5 14 2009 1 17 09 PM ntldr 290KB 5 14 2009 1 17 09 PM Fig 1 Backup Set Editor Include option The Include Exclude Files dialog allows the user to either include or exclude files based on creation modification date name and file extension 260 Knowledge Base Include Exclude Files Enter the file name or file selection pattern of the file you wish to include or exclude from the file selection set Selection Include Files Exclude Files File Name lt All files in C 4 gt Subdirectories V Include subdirectories By Modificat
47. Partition Style Windows 2003 XP or earlier OS Maximum disk space in MB 2097147 Minimum partition size in MB 8 Proceed Fig 1 Advanced Tools in UBDR Gold 5 Click OK at the WipeMBR prompt 6 Select Create Partition 7 Select the Partition Type from the drop down menu and enter the partition size in MB 8 Select the Partition Style from the drop down menu and select the one that pertains to the OS you are restoring 9 Click Proceed to create the partition There will be a delay while the partition is created you will get a pop up message stating the process has finished 10 Click OK at the confirmation prompt 11 Repeat steps 7 9 for each partition to be created Performing the Restore Once the partition s are created cancel out of the Advanced Tools screen returning to the Disaster Recovery Image Restore Options screen 1 Select the newly created partition from the Restore entire image drop down menu 301 UltraBac Administrative Guide v9 2 r Select Image Restore Method Restore entire image to physical device Disk0 Partition 1 20478 MB E Restore MBR Dynamic Disk configuration data E Mark this partition Active Z Restore to original disk partition Resize pattition s Overwrite any existing drivers with new drivers will choose the driver to install Choose this option if you have a specific SCSI controller driver E R
48. Restore Options screen allows the user to restore to an alternate location determine overwrite options and more File by File Agent Restore Options Select the restore options r Restore options Overwrite option Restore registry pre version 7 back ups Never V Maintain directory structure Always Maintain compression on files Update Only Restore in use files Ask F 7 Restore permissions a Restore to Machine to restore to DGMTRA ADGMTRA Browse Pre Version 9 0 decryption C Enable decryption of pre version 9 0 encrypted backup Decryption phrase Next gt Cancel Fig 8 Restore options e Restore Registry pre version 7 back ups Used when restoring the registry from a backup made with a previous version of UltraBac e Maintain directory structure on Restore Restore files and folders with the original parent folder structure e Maintain compression on files during Restore If a file was compressed when backed up that compression will be maintained after restore e Restore in use files Forces the restoration of in use files The overwritten in use files will not become active until the system is rebooted e Restore permissions Restores previously existing permissions on files e Restore folder permissions Restores previously existing permissions on folders e Restore Reparse Data Restores the data linked b
49. Sender lt sender mailserver com gt Subject Testing To Recipient lt recipient mailserver com gt To Recipient1 lt recipient1 mailserver com gt cc Recipient2 lt recipient2 mailserver com gt Testing Line 1 Testing Line 2 quit If this script fails UltraBac will not be able to connect to the SMTP server ERROR WSA 10060 258 Knowledge Base Q Why do get an error like SMTP error connecting to SMTP server WSA 10060 A The connection may be timing out due to a slow link Increase the retransmission timeout value of the following registry key to 10 or even 20 HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Services Tcpip Parameters TcpMaxData Retransmissions See UBQ UBQ000162 Non UltraBac Specific Registry Keys More about this registry key is found in Microsoft s Q191143 article For information http support microsoft com support kb articles Q191 1 43 ASP More Information See User Manual Scheduled Backup Options See UBQ000162 Non UltraBac Specific Registry Keys 259 UltraBac Administrative Guide v9 2 UBQ000080 Incremental Differential Backups and the Archive Bit UBQ ID Number UBQ000080 Last Modified 2010 01 15 Summary How to set up incremental and differential backup sets and how to use the clear archive bit function Details Once the drives from a computer have been loaded into the Backup Set Editor screen unselect all files by deselecting the blue box at the top of the file tree
50. Transfer the ubuxagentd 2 3 1 i 386 rpm file to your Linux machine 2 Logon as the Root user to obtain administrative authority 3 Navigate to where you saved the UltraBac installer and run the installer rpm ivh ubuxagentd 2 3 1 i 386 rom Navigate to opt ultrabac Set up the password oP ubuxpwd i 6 It will prompt you to enter a password Important You must use the same password used for Root User If Root has no password you must set one sudo su enter passwd root N Once the password for UltraBac is set restart the XINETD services service xinetd restart Uninstall Run the deinstall sh script LINUX Uses the file Ubux 2 31 linux tar gz 1 Transfer the ubux 2 31 linux tar gz file to your Linux machine 233 UltraBac Administrative Guide v9 2 2 Logon as the Root user to obtain administrative authority 3 Navigate to the opt folder cd opt Make an ultrabac folder in and opt folder mkdir ultrabac Navigate to where you saved the UltraBac installer and move the file to opt ultrabac mv ubux 2 31 linux tar gz opt ultrabac Navigate to opt ultrabac Uncompress and run the UltraBac installer tar zxvf ubux 2 31 linux tar gz install sh Set up the password ubuxpwd i It will prompt you to enter a password Important You must use the same password used for Root User If Root has no password you must set one sudo su enter passwd root 10 Once the passwo
51. UBQ000253 Configuring Microsoft SQL or MySQL for use with the UltraBac Database 317 eante TA scz op eat ead latte cute wsate cea A sta cae chuck Sette Moh te E cares Setaes 317 Beals e cere prerent E E r A a N renee re ET rt ee metre eer errr Terr 317 UBQ000254 Enabling Streaming Backup Support in Microsoft Exchange Server 2007 SP1 322 SUMMA Y sie foctee sect eat mane eee nar dea gat E ca cbeneastarty Ah veh aceds ogteetg teat git ts 322 BE E E E EE dos E TE A T A EE NA E EL E E E ces 322 UBQ000255 CRITICAL ISSUE Error positioning media for backup error occurs with HP LTO Ultrium tape devices ceeeceecceceee escent eeeeaeeeeeeeeeeeeeeaaeeeeeeeseaeeecaaeeseaaeseeeeeseaeessaeeseaeeeeeaeees 323 Summary oea a a e e E a E a e unt E T 323 DIE e EAE A TE A AA E A E A E E EE 323 UBQ0000257 Exchange 2007 SCR CCR Restores cccccceeeeeeeceeeeeeeeeeeeeeeeseaeeesaaeeeeneeeaas 325 Sa a ae a r a A cen reece E E E AS 325 Details a rrr a a terran A E A S S A 325 IREI AREE EA E A A E NA E A A E E 325 UBQ000258 Adding iSCSI Support to UBDR Gold V6 0 0 ecceecececeeeeeeeeeeeeeeeeeeaeeeeeeeeneeeees 326 Summae e rere etna crater creer rc T E nee craee 326 DIES re EEEE E urns peer errr ecmrrr sinter Mery cer tree teeter A E creer E er cece ccc 326 UBQ000259 Single Mailbox Restore with Exchange 2010 Recovery DB esseen 332 SIUM 25 ses Sates coed E E cau sclvace ave tev vaetes A aati oy dona navi sais teas teaeteaa es 332 DONS R A
52. appear in the backup log as a description for the set This field does not affect the file selection logic e File Selection Logic This drop down list box contains pre defined options for creating backup sets containing only modified files or for deselecting all files The default All Files option leaves all files selected NOTE The File Selection Logic option DOES NOT affect all agents The Exchange Exchange Mailbox and Image Disaster Recovery Agents do not support the Modified Files selection logic After specifying the file selection logic and entering a description UltraBac will return a summary of all options selected in the Backup Wizard 70 UltraBac User Manual New Backup Set XQ Below is a summary of the backup set you have created You have the option to start the backup now save the backup set to a file or edit the backup set Property Value Backup Type Image Disaster Recovery Agent Description Backup of DGMTRA Selected files All Files Back up Selected Files to device T apel View Edit files in the backup set lt Back Finish Cancel Fig 3 Backup Wizard summary e Save Backup to File This option saves the backup set as a ub file in the C Program Files UltraBac Software UltraBac Data directory e Back up Selected Files to device lt backup device gt This option immediately starts the backup process using the default backup device e V
53. back ups done on this computer On an existing LiltraBac Database Server Setup a new UltraBac Database Server Select Cancel Fig 1 UltraBac Database Setup 2 Select Setup a new UltraBac Database Server and click Select 3 Select the SQL platform to host the UltraBac Database 66 UltraBac User Manual UltraBac Database Setup Database Server Type Select the type of database server you wish to use Select the database server type Use an existing MySQL Server Select Cancel Fig 2 Selecting the database platform 4 Type or browse to the name of the SQL host 5 Enter the Instance name if one exists If not leave the Instance Name empty 6 Enter the name of a native SQL account i e the SA account that UltraBac will use to create the database 7 Enter the corresponding password UltraBac Database Setup Microsoft SQL Server Select the Microsoft SQL Server 2000 or newer to use Server SQLSRY Browse Instance Name r Account Account Name Password eeeeeeee Test Connection Select Cancel Fig 3 Specifying the Microsoft SQL server 8 Click Test Connection to ensure that the specified account has permission to create the UltraBac database 9 Click Select 10 Enter the account UltraBac will use for connection to the database and click OK If the specified account does not
54. backup to edit 89 UltraBac Administrative Guide v9 2 To open the properties of a scheduled backup through the UltraBac console 1 Select the Backup tab and click Open 2 Set the Files of type to UltraBac Backup Set UBB Open an existing Backup Set Look in Data E Backup_of _BNNYLE UB E BackupOFDGMTRA UB Desktop c Image_Disaster_Recovery_Agent UB My Computer Indexes G Logs File name Open Files of type UltraBac Backup Set Cancel yet e UltraBac Scheduled Job Fig 2 Opening the properties of a scheduled job 3 Select the backup to edit 4 Click Open Dates The Dates tab shows the Start Date End Date and Next Event dates of the selected backup It also allows scheduled backups to be run manually backup times to be modified and events to be added to a scheduled backup Events toolbar e Add New Event Adds a new event for the scheduled backup allowing the scheduled backup to be run on more than one date or time e Edit Opens the date and time properties of the selected event e Delete Deletes the selected event e Run Now Attended Immediately starts the scheduled backup in interactive mode Backup errors are reported in the backup log and with a pop up message causing the backup to pause until OK or Cancel is clicked 90 UltraBac User Manual e Run Now Unattended Immediately starts the scheduled
55. backup will gradually increase in both time and size but also means that if a restore of the entire disk is needed only two restores are needed the full backup and the last differential backup Both backup methods reduce backup time and size an incremental reducing backup time and storage requirements and a differential reducing restore time but requiring more space The particular method employed will depend on the client s needs as both incremental and differential backups have reasons for being used or not used as the case might be More Information 264 Knowledge Base See User Manual Incremental Differential Backups Image Agent See User Manual Incremental Differential Backups File by File Agent 265 UltraBac Administrative Guide v9 2 UBQ000091 Solving SCSI CRC Errors UBQ ID Number UBQ000091 Last Modified 2005 09 13 Summary Common causes of errors such as Cyclic Redundancy Check CRC Write Worker Thread and errors 23 1111 and 1117 Details Question am getting CRC errors SCSI errors What is causing this Answer When you start seeing cyclic redundancy check CRC errors that generally indicates one of a few things Dirty Tape Head To fix this run a tape head cleaner through your tape device a few times Bad Tape The tape may have bad sectors or is getting old and the coating material is coming off or has stretched due to high heat and or use Do you retire your 4 8mm ta
56. click Next Restore Select Device Type 9 Select the type of device you would like to restore from in the list below Device Types BackupPath FTP Image Partition Remote Tivoli Fig 5 Device selection options Tape Devices In the UltraBac Storage Device Manager tape devices will automatically be listed UltraBac will automatically assign names to these devices starting with Tapeo Storage Devices Tape CD DVD BackupPath Tivoli FTP Image Partition Remote 4 Tape Device can be any locally attached tape device including libraries The selected storage device is highlighted Q Q a oe P r Description HP Ultrium Fig 6 Tape devices in UBDR CD DVD Device 115 UltraBac Administrative Guide v9 2 If a CD DVD writable drive is installed in the backup host it will automatically appear in the CD DVD tab Storage Devices Tape CD DVD BackupPath Tivoli FTP Image Partition Remote 4 CD DVD Device can be any locally attached CD or DYD writer The selected storage device is highlighted Name Description Path CD DYVDO _NEC DYD RiW ND 36504 W ideHcdrom_nec_dvd rw_nd CD DYD1 KJ4845P QNU025 SCSI CdRom Devi W scsittedromi amp ven_kj4845p pr Fig 7 CD DVD devices in UBDR BackupPath Device BackupPath devices are user created output targets that point to a folder on the backup host or on a network path To specif
57. exactly the same manner as a non authoritative System State restore The one difference is that the Primary Restore Domain Controllers Only option must be checked in the Restore Options screen Follow the instructions for restoring non authoritatively but ensure the primary restore option is checked and reboot after the restore is complete 184 UltraBac User Manual UltraBac System State Active Directory Restore Windows 2008 2008 R2 Server Prerequisites for Full Operating System Restore The restore target must be booted into Directory Services Restore mode The Windows name and OS version of the restore target must match the original system The OS on the restore target must be installed to the path as the original system WINDOWS is the default name for the SYSTEMROOT path All of the latest OS service packs must be applied to the restore target Install the full version of UltraBac on the restore target Any new hardware should be matched to the original hardware as closely as possible If the restore is being performed remotely ensure the default UltraBac account has enough authority on the restore target to perform an OS restore You must know what schema your domain forest is in 2003 vs 2008 as the restore steps are different Restoring the System State Using UltraBac Start the domain controller in Directory Services Restore mode before restoring the System State Do Boot the system When prompted t
58. exist UltraBac will create it 67 UltraBac Administrative Guide v9 2 UltraBac Database Setup Microsoft SQL Server Enter the name and password For the account to use For UltraBac UltraBac will use this account to access it s databases User Name AdminDB Password eeeeeeee Cancel Fig 4 Entering the database administration account 11 Enter the path where the UltraBac databases will be stored 15 GB free space is required for installation UltraBac Database Setup Database Storage Location Select a folder to store the database files in Enter the name of the Folder to store the database files in on the server lab 2003 sql05 The location must have at least 15GB of free space Database Folder E UltraBacData Browse Select Cancel Fig 5 Setting the database location 12 Click Select to create the UltraBac databases 68 UltraBac User Manual Backup and Restore Basics Backup Set Basics A scheduled backup consists of two UltraBac file types e Backup Sets Backup sets define the files folders or data to be backed up and have a ub file extension e Backup Groups Backup groups are used to run one or more backup sets as a part of a backup job They define time date storage devices and other options Backup groups have a ubb file extension By default these files are saved in the in the C Program Files UltraBac Software Ultra
59. has been disabled UltraBac protects the barcode media automatically for one day Media Pool Options These options define the way UltraBac selects the first tape from the media pool for use during backup e Always allocate new media for the backup from the pool Use the first expired tape in the pool when starting the backup e Append to last used backup media from the pool Append the backup to the most recently used tape in the media pool NOTE Ad hoc backups cannot use protected media pool tapes and Clear storage media is disabled to eliminate the possibility of overwriting data NOTE For information on removing Media Pools from UltraBac please see the UltraBac Knowledge Base See UBQ000242 Removing Media Pools 64 Enabling Automatic Cleaning UltraBac User Manual UltraBac has the ability to automatically schedule a cleaning operation on a cleaning tape in a barcode enabled library To specify a tape in the library as a cleaning tape 1 Select the Manage tab and click Library Autoclean Library 2 Right click on the slot containing the cleaning tape E Slot23 SE966ECS E Slot24 5E96 Move to Drive Move to Mailbox gt Move to Cleaning Tape Media Pool Mark as Cleaning Tape Fig 11 Specifying a cleaning tape 3 Select Cleaning Tape from the menu options To enable library AutoClean options 1 Select the Manage tab and click Library Autoclean Library
60. in the target path for the log files This path should be entered in as it would appear locally on the Exchange restore target i e C Program Files Exchsrvr temp_ log 3 Click OK Post Restore Options 217 UltraBac Administrative Guide v9 2 e Remount Database s Following Restore Check this option to remount the Exchange database after restore e Keep Old Log Files This option will instruct UltraBac to not overwrite existing Exchange transaction logs NOTE For a detailed description of restoring an Exchange 2003 database to an Exchange Recovery Store please see the UltraBac Knowledge Base See UBQ00227 Recovering to an Exchange 2003 Recovery Store Overview of Multipart Restore A multipart restore is performed when restoring a full backup including differentials or incrementals in one restore session A multipart restore is performed using the same basic restore process as the standard Exchange restore The order of the multipart restore should be 1 Full backup with Multipart Restore selected 2 Incremental or differential backups from oldest to most recent with Multipart Restore selected 3 Most recent incremental or differential backup with Multipart Restore selected and Final Part checked When the last restore is complete the Mailbox and Public Folders store may be mounted again NOTE When restoring incremental backups the backups must be restored in chronological orde
61. media after verify mR Options Cancel Fig 7 Verify preferences Restore Options e Run unattended Do not prompt the user during ad hoc backups e Eject media after restore Eject removable media after ad hoc backup Encryption Options The Encryption Options menu sets the global options for using AES encryption during backup When AES is enabled it functions on the device level and encrypts all data written to the backup media UltraBac Administrative Guide v9 2 Encryption Ga Specify encryption options r Select AES encryption strength Disable 128 bit 192 bit 256 bit r Encryption server Use server For encryption key storage and retrieval r Select encryption key generation method Generate key from ASCII phrase Enter hex key directly Encryption key Strength e _ TTT Phrase 65129b8319aa44aa96ca7f881e77a239986cca259c2f4512b182dbbaf7ec0d26 Confirm phrase 65129b8319aa44aa96ca7f881e77a239986cca259c2f4512b182dbbaf7ec0d26 External encryption files Import key to local registry Export key to file OK m Cancel Fig 8 AES encryption options To enable encryption 1 From the main UltraBac toolbar click Tools Options General Backup 2 Click the button marked Global Encryption Options 3 Set the AES encryption strength o Disable Turns off all AES usage
62. number of errors occur during a backup The default registry setting is 100 errors 266 Knowledge Base Termination or Other Cabling Problems Check to make sure your system is using active termination Only very old SCSI devices use passive termination Note that every SCSI controller has both internal amp external device capability If your system does not have any external devices you must either have an active terminator plugged into the controller s external socket or you must deactivate the external SCSI devices option by using the manufacturer s software utility Also note that almost every disk offers active termination through a jumper setting option on the drive itself If you are experiencing SCSI errors first remove all non disk and tape SCSI devices from the bus experiencing the problem e g scanners CD drives etc Some of these devices can cause undue noise on the bus resulting in SCSI CRC errors If problems continue check each disk device and verify that it has not been jumped to provide active termination unless it is the last internal device on the cable If you have an external disk cabinet verify the same but the cabinet should be terminated with an external active terminator so that another device can be easily added If problems persist remove all non essential devices except one disk amp tape Swap cables to eliminate this as a problem Sometimes an external cable will work between the controller and the first devi
63. on the SQL Server 2005 Services Right click on SQL Server INSTANCENAME then click Restart Right click on SQL Server Browser then click Properties Click on the Service tab Change the Start Mode to Automatic then click OK SQL Server Browser Properties RIED Logon Service advanced B General Binary Path c Program Files Microsoft SQL Ser Error Control 1 Exit Code 1077 Host Name UBDOC Name SQL Server Browser Process ID 0 SQL Service Type SQL Browser Start Mode Disabled Disabled Manual Start Mode The start mode of this service Knowledge Base Fig 4 SQL Server Browser Properties dialog 10 Finally right click on SQL Server Browser then click Start MySQL Server 5 1 NOTE The MySQL Connector ODBC 5 1 software a separate download from MySQL must be installed on each system that will connect to the UltraBac Database Performing a new installation of MySQL Server 1 Perform a Typical install of MySQL Server check Configure the MySQL Server now then Finish 2 Inthe MySQL Server Instance Configuration Wizard click Next select Standard Configuration then click Next again 3 Click Next to accept the default Windows options 4 Enter confirm the password for the root account and check the Enable root access from remote machines checkbox 5 Press Execute then Finish to complete the MySQL Server Instance Configuration Wizard More Information
64. only UltraCopy copy logs View UltraCopy Verify Logs Launches the Log File screen filtered to view only UltraCopy verify logs View All Logs Launches the Log File screen with no filter Reports View Current Operations Launches the Current Operations workspace View Future Operations Opens a list of enabled backup jobs Current Device The Current Device option opens a list of all features and functions supported by the selected device Current Operations 37 UltraBac Administrative Guide v9 2 x x Devices Machines Configure Current Computer Options Hig Scheduled Events Tuesday May 1 in Current Operations MM Slot Based Library View Machine DGMTRA Action COMPLETED Current Group Set Daily DB 3PM Daily DB 3PM UBB SSS Cen 2 OO e T Current Throughput 1736 8 MB Min Total Bytes Time 0 5 GB 70 03 25 Device Volume Enors Wamings 170 View Machine DGMTRA Action COMPLETED Current Group Set Daily DB 114M Daily DB 114M UBB Current Path DGMTRA ee Current Throughput 1080 0 MB Min Total Bytes Time Device Volume Enors Wamings 170 View Machine DGMTRA Action COMPLETED Current Group Set Daily DB 3AM Daily DB 3AM UBB TT CCidCS Curent Path DGMTRA gt S E Current Throughput 367 7 MB Min Total Bytes Time 8529 0 MB 70 2311 Device Volume Enors Wamings
65. or an HP StorageWorks D2D Backup System please see the UltraBac Knowledge Base articles See UBQ000264 Writing to CIFS Backup Path See UBQ000260 HP StorageWorks D2D Backup Systems Support Tivoli Devices NOTE To use the Tivoli device the backup host must be running the Tivoli client software You can download the client software from the following link http service boulder ibm com storage tivoli storage management maintenance client To define a Tivoli device 1 Open the Storage Device Manager by selecting the Manage tab and clicking Storage Devices 2 Select the Tivoli tab 3 Click Add Device 4 Enter a unique device name in the Device Name field 5 Enter the name or IP address of the Tivoli server in the Server field 6 Enter the password defined on the selected Tivoli server for the Node name in the Password field 7 Enter the Folder high level name to use for backup in the Folder field 8 Enter the output file size in the Object Size field 9 Click OK to save 44 UltraBac User Manual UltraBac Tivoli Storage Manager Device Properties Specify properties of an UltraBac Tivoli Storage Manager device UltraBac will store backup output files on logical storage hosted by the given Tivoli server r Device Information Device Name Is erver Storage Server TIVSTOR Password Sonuna File Limit MB 512 Port 1500 Folder
66. or partition device when creating the scheduled backup group NOTE For instructions on creating a scheduled backup group please visit the Scheduled Backup Basics section of the User Manual UliraBac User Manual Scheduled Backup Basics Recovering a Static Mirror Image Recovering a Static Mirror Image is as simple as booting off the target disk or assigning a drive letter to the mirrored partition Using a mirrored SCSI disk point the SCSI bios to boot off of the SCSI ID assigned to the target disk If the system has swappable drives replace the failed disk with the target disk 162 UltraBac User Manual File by File Agent File by File Agent The most commonly used agent in a backup strategy is the File by File Agent This agent is used to back up files and directories on the backup host or any networked system This agent can also be used to back up the System State Active Directory of the backup host or any networked system File by file backups can be used to recover anything from a single file on a workstation to a full system recovery of a domain controller File by File Local Backup Set Creation 1 Launch the Backup Wizard by selecting the Backup tab and clicking New Select the type of file by file backup to be run and Next o File by File Local Backs up the locally attached physical disks o File by File Network Share Backs up a UNC path o File by File Networked Computer Backs up all loc
67. or to run backup jobs with UltraBac the following permissions are required SE_BACKUP_NAME Backup Files and Directories SE_CHANGE_NOTIFY_NAME Bypass Traverse Checking SE_INCREASE_QUOTA_NAME Increase Quotas SE_RESTORE_NAME Restore Files and Directories SE_SHUTDOWN_NAME Shut down the system for some reason required for registry backups The following permissions are optional but recommended SE_TCB_NAME Act as Part of the Operating System SE_INC_BASE_PRIORITY_NAME Increase Scheduling Priority SE_SECURITY_NAME Manage auditing and security log SE_TAKE_OWNERSHIP_NAME Take ownership of files or other objects These settings can be viewed on a local computer by going to the run line and typing secpol msc From the domain level you would go to the run line and type Dompol msc To refresh the permissions on a windows 2000 machine you must either reboot or run the following commands SECEDIT REFRESHPOLICY USER_POLICY ENFORCE SECEDIT REFRESHPOLICY MACHINE_POLICY ENFORCE On a 2008r2 2008 2003 XP host use this command gpupdate force For more information on the SECEDIT command please see the following Microsoft KB article http technet microsoft com en us library o0b490997 aspx 288 Knowledge Base For more information on the GRPUPDATE command please see the following Microsoft KB article http technet microsoft com en us library bb490983 aspx We also have a utility that automates th
68. permissions to the datastore you are recovering to in the User name field Enter the port used for connection into the Port field The default is port 902 Type in the Inventory path where you want to restore the virtual disk case sensitive NOTE If you choose to restore the VM back to its original location and the original disk exists the restored disk will be named vmwarediskname UBRestore vmdk 9 Allocate and commit disk space on demand will be checked by default We recommend this option to save disk space 10 Click Next 11 Then select Restore Mounting a vSphere Backup for File By File Restores UltraBac has the ability to mount the vSphere backup as a local drive letter on the backup machine This allows users to simply drag and drop files that are needed from the backup To perform this operation AP ONS Launch the Restore Wizard by selecting the Restore tab and selecting the index source Select and load the index for restore Select the VM Disk for restore Click Action Restore selected files Click the File Restore button 243 UltraBac Administrative Guide v9 2 Mount Unmount r Backup information Note Please choose the Virtual Machine Hard disk and Volume to be mounted as drive letter This is for file level recovery Make sure unmount all volumes before continue whole disk restore The following information is obtained frorn the backup Virtual Machin
69. scheduled to a different device the set will be skipped The option to Delete backups after x amount of days is not supported this feature will effect incremental backups making it so you can not restore them Verifications of vSphere backups are not supported and will be skipped during the verification process UltraCopy cannot currently be used in conjunction with this agent Encryption is not supported Restoring a Full vSphere Backup to an ESX Store 241 UltraBac Administrative Guide v9 2 NOTE All restores are done via a LAN NBD connection Launch the Restore Wizard by selecting the Restore tab and selecting the index source Select and load the index for restore Select the VM Disks for restore Click Action Restore Selected Files PONS VMware Restore Options r ESX datastore login information Note The following login information will be used to access VMware virtual hard disk files VMDKs ESX Host Name IP address temp2ubesx40 utrabac com User name root Password Port default 902 Inventory path of the virtual disk r Virtual Disk Creation Method 7 Allocate and commit disk space on demand Thin Provisioning Thin provision virtual disk Create virtual disks without provisioning all the storage required upfront Use storage only as needed F you check this option the virtual disk starts small and allocated and zeroed on demand as
70. screen 60 F Edit Pool Properties F Delete Pool UltraBac User Manual Media Pools x m Here you maintain a list of media pools i iil Daily Backup default Full Images temp Fig 7 Media pool management e Add Multiple Opens a screen that allows multiple tapes to be added to a media pool Add Media to Pool lin Select the media you want to add to the media pool specified below lil r Select media to add Location O Slot2 O Slot3 K Slot4 K Slot BX Slot6 O Slot RA mien 4 Label fOTEESIA 751EE91B FOTEESIC FOTEESID fOIEESIE FOIEESIF FEA ean Pool Daily Backup Full lmages All r Select media pool to add to Full Images Fig 8 Adding multiple barcodes to a media pool 61 UltraBac Administrative Guide v9 2 Using the Library in a Scheduled Backup NOTE For instructions on creating a Scheduled Backup group please visit the Scheduled Backup Creation section of the User Manual UltraBac User Manual Scheduled Backup Creation Sequential Mode When using an autoloader in sequential mode the autoloader will appear to UltraBac as a stand alone tape device Before backing up a tape must be put into the drive If the autoloader is set to run in sequential mode all autoloader control functionality in UltraBac is disabled NOTE Sequential mode is a setting usually available throu
71. seconds Valid entries are 1 through 9999 e Progress refresh interval Seconds The amount of time between backup activity queries in seconds Valid entries are 1 through 9999 26 UltraBac User Manual UltraBac Licensing NOTE If you do not have a license from UltraBac Software please request one by visiting our Web site hitp www ultrabac com licensing The initial installation of UltraBac will run as a fully functional trial version for 20 days After the expiration date is passed a license must be obtained to run backups Each system in the backup scheme must have a valid license including servers workstations and individual agents that UltraBac offers for specialized backups such as SQL Exchange Oracle etc As a backup progresses each set is validated by the license server before the backup of that set begins Importing a License After receiving a license file it will need to be imported into UltraBac To import the license 1 Save the file ublicense txt to C Program Files UltraBac Software UltraBac 2 Launch the UltraBac console from Start Programs UltraBac UltraBac Management Console 3 Select the Manage tab and click Licensing Import License Import Product License SS Select license import source r License source Cancel Fig 1 Importing a license in UltraBac 4 Select Import license from file and click OK 5 Browse to
72. source is selected the backup index must be selected and loaded into the File Viewer 95 UltraBac Administrative Guide v9 2 Restore Backup from Online Index Py Select the online index you would like to load Description Date Time Path 03x64 3_Image_UBFD_Diff 5 26 2009 12 00 00 PM Image Disaster Rec 03x64 3_Image_UBFD_Diff 5 26 2009 8 00 00 4M Image Disaster Rec 03x64 3_Image_UBFD_Full 5 26 2009 4 00 01 4M Image Disaster Rec 0364 3 FbF LFB 5 26 2009 12 00 00 AM File by File Agent 4 O03R2 1_Image_C_UBFD_Iner 5 26 2009 12 00 00 PM Image Disaster Rec O03R2 1_Image_C_UBFD_Iner 5 26 2009 8 00 00 4M Image Disaster Rec 03R2 1_Image_C_UBFD_Full 5 26 2009 4 00 02 4M Image Disaster Rec 03R2 1_FbF_Full_LFB 5 26 2009 12 00 02 AM File by File Agent 4 4 r Options v Cancel Fig 2 Selecting the backup index to load from the online disk index To load a backup index into the File Viewer 1 Click on and highlight the index to load 2 Click OK NOTE It is only possible to select and load one index at a time Index Options 96 UltraBac User Manual Restore Backup from Media Index Select the backup index you would like to load from the list below Description Date Time Path 03R2 1_FbF_Full_LFB 5 26 2009 12 00 02 4M File by File Agent Agent 4 r Options V Use Express Index Remove Empty Folders OK Cancel Fig 3 Selec
73. successful Setup and Configuration NOTE The UltraBac Exchange Agent must be installed on the server hosting Exchange The default UltraBac account Tools Options General Accounts must have sufficient privileges to run an Exchange backup and restore These permissions are defined through the Exchange System Manager or the Exchange 5 5 Administrator which must be installed on the UltraBac host system in order to perform backups To confirm the default UltraBac account has sufficient privileges in Exchange 2000 2003 Open the Exchange System Manager Right click on the Organization name and select Delegate Control When the Exchange Administrator Delegation Wizard opens click Next If the default account used for backup does not appear click Add In the Group or User field enter the default UltraBac account Select Exchange Permissions Admin from the drop down Role menu Click OK to save changes YO OLB Qh To check permissions in Exchange 2007 Open the Exchange Management Console Highlight the Exchange Organization Configuration node If the UltraBac account is not listed right click on Organization Configuration and select Add Exchange Administrator 4 When the Add Exchange Administrator wizard appears click Browse and select the UltraBac user account 5 Ensure that Exchange Organization Administrator role is selected and click Add Dw To check permissions in Exchange 2
74. target disk from the drop down menu 4 Check Restore MBR Dynamic Disk configuration data 5 Click Next 6 Click Restore Restoring OS Partition After partitioning the disk the OS partition should be restored When restoring the OS partition the following process should be used 1 Select the OS partition by marking the box directly to the left in blue 2 Click Click Action Restore this Backup 3 Select the restore target partition from the drop down menu 4 Check the following options o Restoring to different hardware o Ifthe target partition was manually created check Mark this partition Active 130 UltraBac User Manual r Select Image Restore Method Restore entire image to physical device Advanced Tools Disk 0 Partition1 15351 MB E Restore MBR Dynamic Disk configuration data Mark this partition Active E Restore to original disk partition Resize partition s Restoring to different hardware includes P2V restore physical to virtual Overwrite any existing drivers with new drivers eal V will choose the driver to install Choose this option if you have a specific SCSI controller driver d vaidrvr sys r Pre Version 9 0 Decryption Enable decryption of pre version 9 0 encrypted backup Decryption phrase Fig 21 Restoring to dissimilar hardware 5 Click
75. the list to the next machine in line The following options are available by running setup exe through the command line TimeLimit Limits the amount of time the installation can run on each system to the number of seconds specified InstallTo A list of machine names separated by spaces is defined Unattended Suppresses any error messages Logfile X path txt The path to an output log file so that errors may be viewed if any occured during the installation Inifile lt filename gt Allows specification of an ini file Installing or upgrading to 40 machines can be very time consuming if one had to do it manually each time new software became available Writing a batch file automating this process takes a bit of time but only as much as typing each machine name to which the installation is being pushed The bulk of the batch file consists of machine names which are separated by a single space The following is an example of an unattended installation to five different machines with a three minute timeout and an output log file sent to C outputlog txt C Program Files UltraBac Software UltraBac Setup exe TimeLimit 180 InstallTo lt machinename1 gt lt machinename2 gt lt machinename3 gt lt machinename4 gt lt machinename5 gt Unattended Logfile C outputlog txt Also if rolling out the software to machines in a different domain the Net Use command may be used to establish connectiv
76. to Days check box and will list all days checked or Third week of each month if nothing is checked Fourth lt Day s of Week gt of each month This field is controlled by the Restrict to Days check box and will list all days checked or Fourth week of each month if nothing is checked The last lt Day s of Week gt of each month This field is controlled by the Restrict to Days check box and will list all days checked or Last week of each month if nothing is checked First weekday of each month Runs the backup on the first Monday of each month Last weekday of each month Runs the backup on the last Friday of each month Last day of each month Runs the backup on the last calendar day of each month Every Minute s Launch the scheduled backup again after the specified number of minutes e Restrict to Days The backup will only run on the selected days If no selections are made the backup will run every day Months The backup will only run in the selected months If no selections are made the backup will run every month Hours The backup will only run during the selected hours If no selections are made the backup will run only at the scheduled time 87 UltraBac Administrative Guide v9 2 Schedule New Backup Group x jem 4 Specify the frequency and restrictions for backing up this Backup Group Holidays Default behavior Event frequency Every day Ev
77. to Microsoft C Updates and Customer Feedback yv Show advanced logon options I Hide informational display Selecting this option wil skip the individual database analysis results and recommendations Slane Ed New Gening Run Information i Fig 2 Exchange Troubleshooting Assistant 3 From the Tasks options choose Manage Recovery Storage Group and then click on Create a recovery storage group A Microsoft Exchange Troubleshooting Assistant a Microsoft Exchange Troubleshooting Assistant eee Select one of the following tasks C Select a task El Baise tag Server name sqaks2005 E Select a resut file to view Manage Databases BB Viewatepet Select one of the tasks below to perform database managemert tasks See also o Tenblotenns Repair database Assistant Help E About the Exchange E Show database related event logs Troubleshooting Assistant E Verify database and transaction log Hes E Send feedback and suggestions about this Manage Recovery Storage Group tool to Microsoft Select one of the tasks below to manage the recovery storage group E Updates and Customer Feedback in Create a recovery storage gioup Steps Getting Run Infomation Select Task Checking running on Edge Trai Read Registry Information Fig 3 Options to create Recovery Storage Group View Results View the final resus for all the tasks you performed E Go to Results Page 341 UltraBac
78. to VMware Server GSX Workstation file format VMDK or Backup to VMware ESX file format VMDK If Backup to VMware ESX file format VMDK is selected than choose either Write VMDK to Windows UNC path or Write VMDK to ESX datastore a eo NS 7 Enable backup to Virtual disk file format YHD or VMDK Backup to Microsoft Virtual Hard Disk format VHD Backup to Mware Server GSX Workstation file format VMDK Backup to VMware ESX file format VMDK Write YMDK to Windows UNC path Write VMDK to ESX datastore Virtual Disk Options Fig 1 Enabling the creation of VMDK files 6 Click Virtual Disk Options 7 Enter the data for where the VMDK file s should be written 8 Click OK 9 If you do not want UltraBac to write a parallel image backup in its native format choose the option Create virtual disk files only NOTE UltraBac will still write a small file to your backup device even if you select the option Create virtual disk files only 10 At the Disaster Recovery Image Agent Options screen click Next 11 Enter a description of the data to be backed up and click Next 12 To modify the file selection logic click Finish 143 UltraBac Administrative Guide v9 2 NOTE VMDK files do not use AES encryption GSX File Format Options NOTE When writing to GSX file format it is necessary to write to a remote UNC path A local path cannot be specified When creati
79. to adjust process priority Go to Manage General Backup Options and change the priority to Normal and then see if the error disappears High should never be selected due to the effect it can have on system performance and even on the performance of the backup process itself More Information See UBQ000198 Backup Account Permissions 273 UltraBac Administrative Guide v9 2 UBQ000150 Installing the Media Library Driver Autoloader in Windows 2008 2008 R2 UBQ ID Number UBQ000150 Last Modified 2010 01 14 Summary Installing the UltraBac Software Medium Changer Driver Autoloader in Windows 2008 2008 R2 Details 274 1 Right click My Computer then click Manage Open Explore Create Shortcut Fig 1 Opening the Server Manager Console 2 Expand Diagnostics then click Device Manager 3 Expand Medium Changer devices in the right pane 4 Right click Unknown Medium Changer and select Update Driver Software Knowledge Base d Server Manager 1E System devices H E Tape drives t Universal Serial Bus controllers Fig 2 Update Driver Software for the Unknown Medium Changer In the Update Driver Software Unknown Medium Changer dialog select Browse my 5 computer for driver software 275 UltraBac Administrative Guide v9 2 Update Driver Software Unknown Medium Changer J xj O Update Driver Software Unknown Medium Changer
80. unwanted partitions or to make other layout changes to the system before restoring data 125 UltraBac Administrative Guide v9 2 Advanced Tools r Selection DiskO 15 00 GB More Information Disk Type Basic Resize Help Select Disk WipeMBR Important Note This option will wipe all the contents of Master Boot Record MBR including partition table and Dynamic Disk configuration data on the selected hard disk Delete Partition Select Partition Partition 1 15351 MB Primary Create Partition Partition Type Primary Partition size in MB 7 o Partition Style Windows 2003 XP or earlier OS Maximum disk space in MB 7 Minimum partition size in 8 Proceed Exit Fig 18 Advanced Tools options e Select Disk This drop down menu allows the selection of all disks in the system for viewing in the Advanced Tools screen e WipeMBR This option will delete the Master Boot Record including all partition information on the selected disk e Delete Partition This option allows one partition to be deleted via drop down menu e Create Partition This allows users to create a partition on the selected disk e Partition type This option allows the creation of one partition either Primary Extended or Logical e Partition size in MB Specifies the size of the partition to be created e Partition Style e Windows 2003 XP or earlier OS Sets the part
81. ups Aways Maintain drectory structure Updat te Only Maintain compression on files Ask J Restore in use files Restore permissions J Restore folder permissions J Restore Reparse Data Primary restore Active Directory only r Restore to Agent Running On 08R2 08R2 DC1 Restore files to O8R2 08R2 0C1 Browse Pre Version 9 0 decryption Enable decryption of pre version 9 0 encrypted backup Decryption phrase Fig 2 Restore Options 9 Once the restore is done reboot into 2008 2008 R2 normally 10 Now you have to restore the SYSVOL portion of Active Directory to complete the restore Since the methodology is different between what Active Directory schema is in place at the time of backup please scroll down to the appropriate area 2008 2008 R2 Active Directory Schema with Multiple Domain Controllers NOTE It is highly recommended to do the authoritative restore from an existing domain controller and not the one you are restoring this way you will not lose any AD objects and changes since the last backup 1 Stop the DFSR Service on all domain controllers 2 Start the Registry Editor 3 Navigate to HKLM SYSTEM CurrentControlSet Services DFSR 187 UltraBac Administrative Guide v9 2 4 Create a key called Restore 5 Create a string value called SYSVOL On one of the existing domain controllers 6 For the string value called SYSVOL give it the value of authoritative Registr
82. with minimal down time An Image set automatically defines the entire disk drive but individual partitions can be included or excluded The benefit of an Image backup is that every partition on a disk is 100 backed up including the Master Boot Record and the file systems contained on the physical disk The major drawback of an Image backup is you cannot restore one file from an Image UltraBac s Disaster Recovery has been designed to work alongside file by file backup not replace it An Image backup set can be included as an additional set in a scheduled backup group it does not need to be run separately It is recommended to make the Image set s the first sets within the group and clear the storage media whenever possible This will ensure that the Image backup will start at the beginning of the media should the backup span to a second tape or disk The Image set being the first set greatly improves access time when locating an Image set stored on tape during disaster recovery Performing an Image backup or restore is essentially a matter of copying the Image from the source device to the target device UltraBac s Disaster Recovery provides the user with the ability to back up only the Active Clusters on the source disk UltraBac will also exclude the system page file and the hyberfil sys from image backups greatly reducing the amount of storage space and time necessary for backup More Information See User Manual Image Dis
83. 00091 M 266 UBQO00092 A 269 UBQ000194 S 286 UBQ000284 ieee iiaiai iiini 303 UltraBac Disaster Recovery 104 148 UltraBac License 27 IIMPOING eiei AN 27 UltraBac Management Console 31 Wita CODY ienis s agaiiin ideii d aaa eens 51 UX Agento recni ns 232 286 CONPIQUIING einasi enntre aeina 286 Vv Ea a EEE E EEE city 89 Scheduled Backups ceeeeerees 89 345
84. 010 Open the Exchange Management Console Go to the toolbox and open the Role Based Access Control User Editor Click on Organization Management If the UltraBac account is not listed click on Details and Scroll down to Members and click the UltraBac users and click the OK Button 4 Then on the Role Group page click Save ons NOTE For information on restoring an Exchange 5 5 server please visit the Exchange 5 5 Agent section of the User Manual UltraBac User Manual Exchange 5 5 Agent 211 UltraBac Administrative Guide v9 2 Creating an Exchange Agent Set After confirming all Exchange permissions are set create a backup set Launch the Backup Wizard by selecting the Backup tab and clicking New 1 2 Click Exchange Agent to highlight the option and click Next 3 Enter the name of the exchange server or click Discover to have UltraBac search for it Exchange Server Information Enter the name of the Exchange Server you wish to backup or click Discover and select the server from the list below Exchange Server Discover Fig 1 Exchange Server Information 4 Select the Exchange server to be backed up 5 Select the type of Exchange backup to be performed Full Back up the database and transaction logs and truncate the transaction O logs o Incremental Back up only the transaction logs and truncate the transaction logs o Differential Back up o
85. 13 Click Start Run type C Program Files UltraBac Software UltraBac Reporting createubcr wsf in the text box then click OK This script will perform the following functions e Copy files to the necessary locations e Create the central log folder C UBLogs and ublogs share e Create the UltraBac Centralized Reporting Console Application Pool within IIS e Enable the required ASP ASP NET Web Extensions within IIS e Create and start the UltraBac Centralized Reporting Console web site within IIS 14 Click OK to the prompts and note any errors 15 The UltraBac Centralized Reporting Console has now been created Using the UltraBac Centralized Reporting Console 1 Open the Microsoft Internet Explorer web browser 2 Enter the URL http lt hostname gt into the Address Bar 282 Knowledge Base 3 If the list of UltraBac backup servers to be synced from needs to be edited click Edit Servers ini 4 Add server hostname s then click Save to Servers ini 5 Click Sync Logs from Servers in Servers ini to sync logs Limitations e UltraBac must be installed to the default location e g C Program Files UltraBac Software UltraBac e UltraBac Logs must be written to the default location e g UltraBac Logs or UltraBac x64 Logs e The UltraBac Centralized Reporting Logs Share ublogs must be configured to the default location of C UBLogs e UltraBac version 9 0 x or greater must be used for backup
86. 194 Configuring the UX Agent ona Solaris Client UBQ ID Number UBQ000194 Last Modified 2000 06 06 Summary Ultrabac UX Agent Solaris Intel Release Release 1 1 Details Introduction The UltraBac UX Agent will allow you to backup files from your Solaris workstation server using UltraBac The Agent works as a daemon which allows you to connect to the Solaris system at any time to perform backup or restore operations The agent can be used in one of two ways INETD invoked Standalone NAAN If you are using INETD or the newer XINETD to launch your network services then the UBUX agent can automatically install itself This will involve adding entries to the etc inetd conf and etc services files After the entries are added INETD must be restarted If you are using INETD run the install script which will complete the installation Standalone Because some administrators prefer to not use INETD UX Agent provides the ubuxsrv module which will once launched watch on TCP IP port 1910 for UltraBac connections and launch the Agent when needed How you start ubuxsrv is up to you You may wish to invoke it from the command line as a background task e g ubuxsrv amp or you may wish to start it from a start up script When run in stand alone mode ubuxsrv assumes the ubuxagentd file is located at opt ultrabac if this is not the case please read the documentation regarding ubux cont to change the default loc
87. 2 PVG ta S Sess sees ences siveite cet A coset E con vat costars le ga neom inate eee one Ales 260 UBQ000091 Solving SCSI CRC Errors 0 cccecceeeeceeeeeeeceeeeeeaeeeeeeeeceaeeesaaeseeneeeeeeeeeaeeneaeeeees 266 SUMIMALY iets tices certas Saute ciate wnat dened a haiet ccna eid ate Nada nd A heaped A iae eed 266 PVG TAINS AE tae os ie foe vaste ane nee elt ae bb tee he gas lee eet deste ea eons ea Meta fae meen eens 266 UBQ000092 Solving Typical SCSI Problems cccccceceeeeeeeceeeeeeeaeeeeeaeeseeeeeeaeeesaeeeeneeeaas 269 UBQ000112 Troubleshooting Permissions ISSUES ccceeeeeeeeeeeeeeeeeaeeeeaeeeseaeeesaeeseneeeeaes 272 SUI AY Seiad cases br E oft cosets dosnt eae caved dees atest es cenclecy tl ste Gob A 272 Details retain tein cteuiast cesweratceutiattevsn Maateriite deities oooh wnat need eta couse gos 272 UBQ000150 Installing the Media Library Driver Autoloader in Windows 2008 2008 R2 274 Summary aneao error rere rer decrees treed merece E tr 274 OLAS 22 leg E A EE E E EE S EE E iy 274 UBQ000157 Configuring the UltraBac Centralized Reporting Console s 280 Sumay eee a E E re corre E E a A E S 280 BE e E A E EET E E R 280 UBQ000162 Non UltraBac Specific Registry KeyS sssessseseesinssirsssrrssrrssrnssrnssrnnsrrssrnnsns 285 Summae oee EEA centri e a na rteccerce cca 285 BE ie E AN S AE E E E E E E ER 285 UBQ000194 Configuring the UX Agent on a Solaris Cli nt cccccesseceeeeeteeeseeeeeese
88. 256 color display required and 65536 colors recommended Memory e Windows 2000 512 MB required 2 GB or greater recommended e Windows Server 2003 2003 R2 XP 512 MB required 2 GB or greater recommended e Windows Server 2008 2008 R2 Vista Windows 7 1024 MB required 2 GB or greater recommended e UBDR Gold 512 MB required 1024 MB or greater recommended Hard Disk e 20GB of free hard disk space required 50 GB recommended UltraBac Administrative Guide v9 2 Conventions Used In This Manual Option Name Convention Example Sample Dialog Box Name Convention Example Sample Text Box Name Convention Example Sample Text Insertion Convention Example Sample Number Insertion Convention Example Sample An Option Path Convention Example Sample Action Insertion Convention Example Sample Chapter or Section Name Convention Example Sample Option Name can refer to Menu Items Choices Buttons etc Option Name Tools Choose the Tools option Italicized Italicized Dialog Box Name UltraBac Preferences Select the Operation box found in the New Backup Screen Italicized Bold Italicized Text Box Name Restore only SQL table Key the table into the Restore only SQL table text box lt gt lt Description of text to be inserted gt lt Your Computer Name gt lt Share Name gt lt File Name gt CAT C temp
89. 4 1 2009 10 25 4 11 12 2008 5 07 1 11 18 2008 11 43 2 11 24 2008 4 20 4 8 8 2008 11 12 2 4 13 2009 3 59 1 4 13 2009 2 02 5 5 19 2009 2 50 2 8 8 2008 8 59 5 8 8 2008 8 58 2 11 11 2008 10 45 0 8 8 2008 8 58 2 11 14 2008 9 43 2 8 8 2008 8 58 2 5 19 2009 2 50 2 v gt BackupPathO lt none gt 5 33PM DGMTRA Launch the Restore Wizard by selecting the Restore tab and selecting the index source Select and load the index for restore Select the objects for restore Click Operations Restore Selected Files UltraBac User Manual YCB Restore Options r Restore Options r Overwrite Option v Never Maintain compression on files during Restore Always Restore in use files Update Only Ask Restore permissions Restore folder permissions Account Information Enter the user ID password and domain to be used for the connection If you want to add more than one account information please use Manage gt General gt Authentication options in the main UI User Password Re enter password Domain Restore to path on lt Original Path gt Browse Next gt Cancel Fig 3 VCB Agent Restore Options VCB Restore Options e Maintain directory structure on Restore Restore files and folders with the original parent folder structure e Maintain compression on files
90. Adding components of the software will require a new license file obtained from UltraBac Software Contact your account manager for pricing When the new license is received from licensing ultrabac com import the new license directly over the previous license Pushing the License It is possible to push a license to a remote license server when the license is issued to the server by name Import the license from any UltraBac host and it will automatically export it to the correct system When using a centralized license server it is only necessary to point the remote systems to the license server by selecting the Manage tab and click Licensing Set License Server Upgrading to Version 9 To upgrade a prior Version 7 or 8 license to Version 9 please visit http AWwww ultrabac com licensing Upon completion submitting this form will send it to the UltraBac Software Licensing department 30 UltraBac User Manual UltraBac Management Console The UltraBac Management Console is used to configure manage and maintain all UltraBac operations The Management Console can show backup verify and restore logs along with scheduled backups and backup sets UltraBac Management Console Toolbars UltraBac Management Console Tools View Support Connected to DGMTRA Current Computer Backup Set BackupPathO lt none gt 5 33PM DGMTRA Fig 1 The UltraBac Management Console The UltraBac Management Console no
91. Administrative Guide v9 2 4 Select the Storage Group that you want to restore from and click Next TE Microsoft Exchange Troubleshooting Assistant Microsoft Exchange Troubleshooting Assistant _ Select the Storage Group to Link with the Recovery O Select atatk El Restat curent task Saver sqakcs2005 Cl Select a result file to view S 3 Group E View a report See also D 1 Exchange P Tioublethooing Previous Newt Assistort Help The recovery storage group is linked to an existing storage group Orly databases irom the linked storage group can Fig 4 Select database in which to create the Recovery Storage Group 5 Choose the location to create the Recovery Storage Group Please note We strongly recommend users keep everything in the same location troso Le change Trouble shoot tina Ass Kua Microsoft Exchangat Troubleshooting amp Assistant REREAD SE OE Oa y O Miia s Create the Recovery Storage Group O Select a task Serves name sqaks2005 E Restat curent took Linked saage groups First Storage Group C Select a recut tie to view Bl View a secon Recovery storage group name See also Transaction log fie tobder o liaren Dniginal storage group Ennlog eg path Troubleshooting Assistant Help El Abo the Exchange System foldes and checkpoint file falder _ Original storage group FEnncth path T ioma o spt et Database folders and hle names Oo and Customer Dolabate aa Sy
92. Bac Data directory Before any backup groups can be created one or more backup sets must be created Creating Backup Sets UltraBac uses the Backup Wizard to create all backup sets To access the Wizard select the Backup tab and click New Backup sets for all agents including Image Disaster Recovery Exchange and File By File are created using the Backup Wizard New Backup Set XQ Select the type of backup you would like to create from the list below Backup Type W Image Disaster Recovery Agent File by File Local pe File by File Network Share L a File by File Networked Computer 2 VMware Consolidated Backup Agent 4 Mm Cancel Fig 1 Backup Wizard After selecting the agent to use in the backup set in this case the File by File Local and configuring that agent s preferences UltraBac gives the option of modifying the file selection logic 69 UltraBac Administrative Guide v9 2 in the Selection Criteria screen before enumerating the set This is also where the set is given a description that will appear in the backup verify and restore logs New Backup Set k Select the file selection criteria you would like for this new backup set s Backup Path Static Set Description Backup of BACKUP File Selection Logic Al Files lt Back Next gt Cancel Fig 2 Selection criteria e Set Description This is a user defined field that will
93. Bac User Manual Registry Editor ioj x Fie Edit View Favorites Help o NTOS Data value not set 0x000000d4 212 Computer HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet services INtFrs Parameters Backup Restore Process at Startup Fig 9 Registry Options On the remaining domain controllers that are non authoritative 6 Assign it a value of D2 hex or 210 dec Once the registry settings have been put into place you must start the NTRFS service on the domain controller that was made authoritative and then on each of the other domain controllers To verify the restore was successful open up windows power shell and type repadmin showrepl In the power shell window you should see all connections as successful Once everything has been restored it is highly recommended to remove the registry value from the BurFlags registry key you entered above 2003 Active Directory Schema with a Single Domain Controller 1 Stop the NTFRS Service 2 Start the Registry Editor 3 Navigate to HKLM System CurrentControlSet Services NtFrs Parameters Backup Restore Process at Startup 4 Double click on BurFlags 5 Assign it a value of D2 hex or 210 dec Once the registry settings have been put into place you must start the NTRFS service Once everything has been restored it is highly recommended to remove the registry value from the BurFlags registry key you entered above 193 UltraBac Admi
94. Backup Wizard by selecting the Backup tab and clicking New 2 Click Image Disaster Recovery Agent to highlight the option and click Next 3 Set the Image Agent options and click Next 104 UltraBac User Manual Disaster Recovery Image Agent Options Set the Image Agent options below r Options for Image Backups V Always back up partitions individually V Enable in use cluster backup for partitions with known filesystems Enable single file restore i backup performance Freeze all drives V Enable Differential or Incremental backup Full backup initialize tracking of changed clusters Differential backup only stores clusters changed since last full backup Incremental backup only stores clusters changed since last image backup Z Continuous Image Protection backup CIP 1 Never stop CIP backup Stop CIP backup after Enable backup t d Disk format VHD Jorkstation file format VMDI Ng LINC pat ual Disk Options r Computer Name DGMTRA Browse lt Back Next gt Cancel Fig 1 Disaster Recovery Image Agent Options Type a set description as it will appear in the backup log into the Set Description field but do not modify the File Selection Logic Click Next Check View Edit files in the backup set and click Finish 105 UltraBac Administrative Guide v9 2 Backup Restore Manage Tools Vie
95. BackupPathO UltraBac Disk Storage Device C TestBackupPath This set is encrypted on the media Software compression ratio 2 51 to 1 157 File 12 Folders Totaling 909 362 Bytes Selected 157 File 12 Folders Totaling 909 362 Bytes Written Begin 2009 12 11 13 27 12 End 2009 12 11 13 27 12 Duration 00 00 01 Rate 888 00 KB Sec 52 03 MB Min 3 05 GB Hour 0 Errors and 0 Warnings Media Volumes No Label Barcode Media Pool 1 UltraBac Storage Media 315 UltraBac Administrative Guide v9 2 Fig 2 AES in the UltraBac log files Restoring an AES Encrypted Backup UltraBac will attempt to use the encryption key stored in the system registry If the stored AES encryption key is the same as the key used to encrypt the backup no additional steps will need to be necessary to restore the data However if the key does not match it will be necessary to enter import the key phrase when prompted Decryption Ga Specify decryption options r AES Encryption Disable 128 bit 192 bit 256 bit r Encryption server Use server for encryption key retrieval r Decryption Key Generate from ASCII phrase Enter hex directly 2cfa7d8947d448 1f906344e4c8da6a 2a 5a934c0c90b34bce 945896 1688463933 External encryption files Import key From file OK Cancel Fig 3 AES Decryption options during restore More Information See User
96. Backups Older than X Days 2 Specify the number of days to store the backups in the field to the right of the checkbox 3 Click OK in the Disk Storage Device Properties screen Image and Partition Devices A static mirror image backup requires the creation of either an Image or Partition device It is necessary to have either Partition or Image devices that are of the same size or larger than the original disk partition These backups can only be performed to a local disk e Image device If a hard disk is present with all partitions deleted it will be available for addition as an Image device e Partition If a partition is created on a hard disk with no assigned drive letter it will be available for addition as a Partition device NOTE For additional information on Static Mirror Image backups please visit the UltraBac Disaster Recovery section of the User Manual UliraBac User Manual UliraBac Disaster Recovery 47 UltraBac Administrative Guide v9 2 Remote Device The Remote device option allows UltraBac to use a tape device attached to a system other than the UltraBac backup host NOTE The UltraBac Device Drivers must be installed on the system hosting the tape drive Tape devices are automatically enumerated when UltraBac is installed on the tape host and these devices are numbered in sequential order starting with the lowest SCSI ID UltraBac will automatically assign names to these devices startin
97. Click the Restore entire image to physical device radio button select the restore target partition from the drop down menu and click CIP Options ON Continuous Image Protection Options CIP Restore Options Do not restore any CIP data Restore ALL CIP data Stop restore at local backup time Date MM DDIYYYY Time 24 hour Fig 5 Continuous Image Protection options 152 COON UltraBac User Manual Set the CIP restore options and click OK Click Next Check Run Unattended and click Restore After the restore completes reboot the system to activate the restored disk or partition or manually assign the restored partition a drive letter Restoring a CIP Image Using UBDR Gold NOTE To restore the CIP data using UBDR Gold it will be necessary to boot from a UBDR Gold CD ISO USB Key For instructions on preparing a system for restore using UBDR Disaster Recovery media please visit the UBDR Gold v5 0 v60 section of the User Manual UltraBac User Manual UBDR Gold v5 0 v6 0 If the CIP monitoring ended before completion it will be necessary to rebuild the index of the media before restore To rebuild the index of the media 1 2 Click Select Storage Devices and ensure the device used for backup is selected Click Tools Media Rebuild Indexes Manage oS we ON UltraCopy Deploy View Backup UltraCopy v Events Group Job v
98. Creation Method Allocate and commit disk space on demand Thin Provisioning Thin provision virtual disk Create virtual disks without provisioning all the storage required upfront Use storage only as needed If you check this option the virtual disk starts small and allocated and zeroed on demand as the space is used Create Virtual Disk file s only Note UltraBac data files will not be written Restore with UBDR not necessary or possible ok Canel Fig 4 ESX output options e Virtual Disk Creation Method This option allows the creation of a virtual disk using thin disk provisioning Only the used space will be allocated to the VMDK file e Create Virtual Disk file s Allows you to create only the VMDK file and not the UltraBac format backup NOTE ESXi versions prior to Version 4 1 require additional licensing from VMware to write directly to the data store NOTE Thin disk provisioning is supported only when writing to ESX 3 5 or greater Incremental Differential VMDK Files Incremental Differential backups will automatically update the VMDK files with any incremental or differential changes if the both the Full and Differential Incremental sets have the same VMDK output settings For further information on Incremental Differential Image Disaster Recovery Agent backups please see the UltraBac User Manual 146 UltraBac User Manual UltraBac User Manual Incremental Differential
99. DC conm Def ault First Site Name 8R2 8R2 DC1 via DSA object GUID 3e2ef7d7 daS2 4368 3988 C 6465444844 Last attempt 2011 02 21 10 15 57 was successful CN Conf igurat ion DC QABBR2G8R2AD DC conm Default First Site Name 8R2 8R2 DC1 via RPC DSA object GUID 3e2ef7d7 da52 4368 9988 b64f65d4d844 Last attempt 2011 82 21 9 48 11 was successful CN Schena CN Conf igurat ion DC QABB R248 R2AD DC com Default First Site Name 8R2 G8R2 DC1 via RPC DSA object GUID 3e2ef d daS2 4368 9988 hb64f 65d4d844 Last attempt 2611 62 21 9 48 11 was successful DC DomainDnsZones DC QAGSR2ZG8RZAD DC con Default First Site Name 8R2 8R2 DC1 via RPC DSA object GUID 3e2ef7d da52 4368 9988 b64f 65d4d844 Last attempt 2611 62 21 9 48 11 was successful DC Forest DnsZones DC eQABBR2G8R2ZAD DC econ Default First Site Name 8R2 68R2 DC1 via RPC DSA object GUID 3e2ef7d da52 4368 9988 b64f 65d4d844 Last attempt 2611 82 21 69 48 11 was successful PS C Users Adninistrator QAGBR268 R2AD gt Fig 6 Repadmin example You should see a screen similar to the one above showing all connections as successful Once everything has been restored it is highly recommended to remove the registry settings you entered above 2008 2008 R2 Active Directory Schema with a Single Domain Controller 1 Stop the DFSR service 2 Start the Registry Editor 190 UltraBac User Manual Navigate to HKLM SYST
100. E For a detailed description of the SQL Move Parameters please see the UltraBac Knowledge Base See UBQ000205 SQL Move Parameters 206 UltraBac User Manual MySQL Agent Starting in v9 1 UltraBac now has an agent to back up and restore local MySQL databases NOTE Currently the UltraBac MySQL Agent only supports the backup and restore of databases that are local to the backup host Configuring the MySQL Agent Before creating a set for using the MySQL Agent the locations of the MySQL executables and the temporary scripts directory must be set These options are set under the MySQL Agent options 1 From the Options section of the Manage tab select Agents MySQL Agent 2 Inthe MySQLDump exe Path field type in or browse to the location of MySQLDump exe 3 Inthe MySQL exe Path field type in or browse to the location of MySQL exe UltraBac MySQL Agent Backup MySQL Specific Options r Options MySQLDump exe Path C Program Files MySQL MySQL Server 5 1 bin mysqldump Browse MySQL exe Path C Program Files MySQL MySQL Server 5 1 bin mysql exe Browse Path to store the temporary restore scripts C MySOLScripts Browse Cancel Fig 1 MySQL Agent options 4 Inthe Path to store the temporary restore scripts field type in or browse to a directory that will store the specified restore scripts 5 Click OK to save Backing up
101. E L decd ade EE IE dled sue E E A E E A E 332 UBQ000260 HP StorageWorks D2D Backup Systems Support sssseseesseeseiresresrresrresresens 334 SUMMAN innaaeg iE EAA tele i ave ee eae Aa eldest ede ques e ie delays 334 Dba S A eu seca AEA ELTI E NA A TE A E A O A E E levees iedasietas 334 UBQ000261 Additional File and Driver details c ccccceeesseeeeeeeeeeeeeeeeeaeeeeeeeeeeeesnaeeeeeeeee 335 SUMMA aay cic cde edidi i a ait iat a aan iiaia a a a a a a aaas 335 Petalo sase na i E EAT A EEE E i E dates 335 UBQ000263 Exchange Flat File Restore if Original Exchange Server Offline 026 338 SUMMANY iis tis ii an eii i a a i ai eii ea aiia ii i ee a aas 338 PEIE aia AE EIEEE EENE E EAEE N AEE ER 338 UBQ000264 Writing to CIFS Backup Path 0 cccceeeeeceeeeeeeeeeeeeeeseaeeeeaaeeeeeeeeeeeeeaeeeeaaeeee 339 SUMMAN aora ue di a a a ee iaiia ai ea aiaa Adie dae a iias 339 DIE E N EE E E E EE T EA EAE E EAA 339 INDEX EEA EAE E EE ETEA EAE 345 UitraBac User Manual Introduction Minimum System Requirements O S running the latest service pack and hotfixes and Microsoft NET Framework 2 0 amp 3 5 e Windows 2000 Professional and Server e Windows XP Professional e Windows Server 2003 2003 R2 e Windows Vista Business and Ultimate Editions e Windows Server 2008 2008 R2 e Windows 7 Professional Enterprise and Ultimate Screen e Aminimum screen display of 800x600 is required and 1024x768 recommended
102. E SUMMARY Begin 4 4 2887 4 50 09 PH End 47472007 4256216 PH Duration 86 00 06 Rate 16 67 KB Sec 8 98 MB Hin 58 59 MB Hour Media Capacity 558 917 GB Media Remaining 17 318 GB Errors and Warnings Partitions Completed 1 Partition Selected 1 Disk Completed 1 Disk Selected 166 14 KB Completed 2138 61 HB Selected END OF LOG Fig 22 Successful MBR Restore log Restoring the OS Partition After partitioning the disk the OS partition should be restored When restoring the OS partition the following process should be used 1 Select the OS partition by marking the box directly to the left in blue 2 Click Action Restore this Backup 3 Select the restore target partition from the drop down menu 4 Check the following options o Restoring to different hardware o Ifthe target partition was manually created check Mark this partition Active 132 5 UltraBac User Manual r Select Image Restore Method Restore entire image to physical device Disk 0 Partition 1 15351 MB Advanced Tools E Restore MBR Dynamic Disk configuration data Mark this partition Active Restore to original disk partition Resize partition s Restoring to different hardware includes P2V restore physical to virtual Overwrite any existing drivers with new drivers v m will choose the driver to install Choose this option if you have a specific SCS
103. EM CurrentControlSet Services DFSR Create a key called Restore Create a string value called SYSVOL For the string value called SYSVOL give it the value of non authoritative OPO Go Fig 7 Registry Options 7 Navigate to HKLM SYSTEM CurrentControlSet Control BackupRestore 8 Create a key called SystemStateRestore 9 Create a string value called LastRestoreld 10 For the string value called LastRestoreld give it the value of 10000000 0000 0000 0000 000000000000 191 UltraBac Administrative Guide v9 2 LE po Fig 8 Registry Options Once the registry settings have been put into place you must then start the DFSR service Once everything has been restored it is highly recommended to remove the registry settings you entered above 2003 Active Directory schema with multiple domain controllers NOTE It is highly recommended to do the authoritative restore from an existing domain controller and not the one you are restoring this way you will not lose any AD objects and changes since the last backup 1 2 3 Stop the NTFRS Service on all domain controllers Start the Registry Editor Navigate to HKLM System CurrentControlSet Services NtFrs Parameters Backup Restore Process at Startup 4 Double click on BurFlags On one of the existing domain controllers that will be the authoritative Domain Controller 5 Assign it a value of D4 hex or 212 dec 192 Ultra
104. Fig 4 Disk Storage Device properties 4 Enter a unique name in the Device Name field 5 Enter a local or UNC path to be used as an output target in the Directory for Device field 43 UltraBac Administrative Guide v9 2 6 Click OK to save If the directory specified does not exist UltraBac will create it 7 To limit the amount of data that can be written to the BackupPath enter the maximum folder size in the Limit size per media field This will force UltraBac to write to a failover device or abort the backup if the amount of data written to the disk path reaches the specified limit To change the size of the files written to the BackupPath enter the desired size in the Limit size per file field It is not recommended to use a file size larger than the 512 MB default Auto Deletion of Old Backups Checking Delete Backups Older than X Days will allow UltraBac to write multiple days worth of backups to the same BackupPath device and keep only an archive of the specified number of days Auto Deletion of Old Backups Delete Backups Older than Xx Days V 14 Fig 5 Auto deletion of old backups To specify the number of days to store backups 1 Check Delete Backups Older than X Days 2 Specify the number of days to store the backups in the field to the right of the checkbox 3 Click OK in the Disk Storage Device Properties screen NOTE For information on configuring a Backup Path to a CIFS Share
105. How do you want to search for driver software gt Search automatically for updated driver software Windows will search your computer and the Internet for the latest driver software for your device Browse my computer for driver software Locate and install driver software manually Fig 3 Update Driver Software Driver Search Method Dialog 6 Select Let me pick from a list of device drivers on my computer Update Driver Software UltraBac Software Medium Changer Device G Update Driver Software UltraBac Software Medium Changer Device Browse for driver software on your computer Search for driver software in this location Ein Browse MV Include subfolders iia cance Gra a i This list will show installed driver software compatible with the device and all driver software in the same category as the device 276 Knowledge Base Fig 4 Update Driver Software Driver Search Location Dialog 7 Click Have Disk Update Driver Software UltraBac Software Medium Changer Device Fig 5 Update Driver Software Device Driver Selection 8 Inthe Install From Disk dialog browse to the Drivers Win2k Drivers Win2k x64 for x64 systems sub folder of the UltraBac folder select mchgr inf then click Open OK 9 Select UltraBac Software Medium Changer Device then click Next 277 UltraBac Administrative Guide v9 2 Update Driver Software Unknow
106. I controller driver d vaidrvr sys r Pre Version 9 0 Decryption Enable decryption of pre version 9 0 encrypted backup Decryption phrase Fig 23 Restoring to a virtual server Click Next 6 Click Restore If only the OS partition is being restored reboot the system Restoring Data Partition s When restoring data partitions all data partitions can be restored in one restore operation only if the Master Boot Record has been restored Do not check Restoring to different hardware when restoring a data partition 1 ODNXARWN Select the partitions to be restored from the loaded backup index by marking the boxes directly to the left in blue Click Click Action Restore this Backup Select the restore target partition from the drop down menu Check Restore entire image to physical device If the Master Boot Record was restored check Restore to original disk partition Check Overwrite always Click Next Click Restore 133 UltraBac Administrative Guide v9 2 Reboot the system when the restore is complete Restoring a CIP Image Using UBDR Gold If the CIP monitoring ended before completion it will be necessary to rebuild the index of the media before restore To rebuild the index of the media 1 Click Select Storage Devices and ensure the device used for backup is selected 2 From the Tools tab select Media Rebuild Index from Medi
107. January 1st gt Independence Day Every Year on July 4th gt Christmas Day Every Year on December 25th Fig 13 Holiday preferences Use the Events option holidays by default field to set holiday behavior e Run On Instructs to run on holidays e Do Not Run On Instructs backups to not run on holidays To add a holiday to the Holidays menu 1 Click the Add New Holiday icon 23 UltraBac Administrative Guide v9 2 2 Type a description or name into the Description field Holiday Properties x Enter month day and optional year for a new holiday Restricts events from running on certain days of the year r New holiday Description Memorial Day Must be unique Date 5 25 2009 Duration 1 Days Same date every year V Holiday enabled Cancel Fig 14 Holiday properties Type or use the drop down calendar to enter a date for the holiday Type or use the selection arrows to enter a duration for the holiday Check Every Year same month day to set the holiday for the same date every year Check Enable Holiday to activate the holiday Click OK to add the holiday N Or Advanced Options The Advanced menu contains options for configuring error handling and cluster server behavior It is not recommended to change these settings from the default values 24 UltraBac User Manual Advanced Set advanced UltraBac option
108. KEY_LOCAL_MACHINE PE_Sys ControlSet001 Enum Root ISCSIPRT 0000 Device Parameters StorPort HKEY_LOCAL_MACHINE PE_Sys ControlSet001 Enum Root ISCSIPRT 0000 LogConf HKEY_LOCAL_MACHINE PE_Sys ControlSet001 Enum Root ISCSIPRT 0000 Control ActiveService iScsiPrt HKEY_LOCAL_MACHINE PE_Sys ControlSet001 Services iScsiPrt DisplayName iScsiPort Driver ImagePath hex 2 73 00 79 00 73 00 74 00 65 00 6d 00 33 00 32 00 5c 00 44 00 52 00 49 00 56 00 45 00 52 00 53 00 5c 00 6d 00 73 00 69 00 73 00 63 00 73 00 69 00 2e 00 73 00 79 00 73 00 00 00 ErrorControl dword 00000001 327 UltraBac Administrative Guide v9 2 Start dword 00000003 Type dword 00000001 HKEY_LOCAL_MACHINE PE_Sys ControlSet001 Services iScsiPrt Parameters BusType dword 00000009 HKEY_LOCAL_MACHINE PE_Sys ControlSet001 Services iScsiPrt Enum 0 Root ISCSIPRT 0000 Count dword 00000001 Nextinstance dword 00000001 HKEY_LOCAL_MACHINE PE_Sys ControlSet001 Services MSiSCSI DisplayName SystemRoot system32 iscsidsc dll 5000 Group iSCSI ImagePath hex 2 25 00 73 00 79 00 73 00 74 00 65 00 6d 00 72 00 6f 00 6f 00 74 00 25 00 5c 00 73 00 79 00 73 00 74 00 65 00 6d 00 33 00 32 00 5c 00 73 00 76 00 63 00 68 00 6f 00 73 00 74 00 2e 00 65 00 78 00 65 00 20 00 2d 00 6b 00 20 00 47 00 6f 00 64 00 7a 00 69 00 6c 00 6c 00 61 00 00 00 Description SystemRoot system32 iscsidsc dll 5001 ObjectName LocalSystem ErrorC
109. Last Access Date Can be slow Do not use Volume Shadow Copy Service J Disable Last Access Date for remote E Clear archive bit backups r Agent Host DGMTRA Cancel Fig 5 File by file set properties 73 UltraBac Administrative Guide v9 2 Scheduled Backup Basics The UltraBac Backup Scheduler is used to create backup jobs consisting of one or more backup sets to configure those jobs to use a specific device and run them at a specific time date or interval The scheduled backups can also be configured to send administrative emails execute batch commands before and after the scheduled jobs and can be run manually if needed Creating the Scheduled Backup To launch the Scheduled Backup Wizard select the Tools tab and click Backup Group 1 Type in a description that will appear in the Scheduler screen and in the backup log Click Next Schedule New Backup Group 3 Specify a description of the Backup Group that uniquely identifies this group L Description lt Enter Description gt Cancel Fig 1 Scheduled backup description 2 Highlight a set in the left column and click Add to move it to the right column adding it to the backup Sets should be added in the order they are to be run during the job Click Next 74 UltraBac User Manual Schedule New Backup Group x Specify Backup Sets to be included in this Backup Group Available Backup Se
110. Manual Backup Set Basics See User Manual Restore Basics 316 Knowledge Base UBQ000253 Configuring Microsoft SQL or MySQL for use with the UltraBac Database UBQ ID Number UBQ000253 Last Modified 2009 12 08 Summary UltraBac can utilize either Microsoft SQL Full or Express or MySQL for the UltraBac Database functions Each platform requires some changes from a default install options to ensure proper installation and operation of the UltraBac Database Details Microsoft SQL Server SQL Server Express NOTE Installation of an UltraBac Database using Microsoft SQL Server SQL Server Express will require a disk partition with a minimum of 15GB of free space on the host The SQL Server Authentication Mode must be set to Mixed Mode Windows Authentication and SQL Server Authentication in order to set up and utilize the UltraBac Database Setting Authentication Mode During Installation 1 Perform a default install of Microsoft SQL Server SQL Server Express until the Authentication Mode screen 2 Click Mixed Mode Windows Authentication and SQL Server Authentication radio button 3 Enter confirm the password for the sa account 317 UltraBac Administrative Guide v9 2 ie Microsoft SQL Server 2005 Express Edition Setup x Authentication Mode The authentication mode specifies the security used when 4 connecting to SQL Server Ka Select the authentication mode to use For this instal
111. NFIG environment variable if set overrides the above path Node The node name that UltraBac passes to the Tivoli server Filespace Part of an object s full name and stems from ADSM being designed to back up servers Use Inactive files for Restores Enables the use of inactive backup files for restore Select Inactive Version Selects the inactive version to use for restore 119 UltraBac Administrative Guide v9 2 Click Test to ensure the device is working properly Image and Partition Devices If UBDR Gold is being used to perform a static mirror image backup the creation of either an Image or Partition device is required It is necessary to have devices that are of the same size or larger than the original disk partition These backups can only be performed to a local disk e Image device If a hard disk is present with all partitions deleted it will be available for addition as an Image device e Partition device If a partition is created on a hard disk with no assigned drive letter it will be available for addition as a Partition device Remote Device The Remote device option allows UltraBac to use a storage device attached to or created ona system other than the UltraBac backup host NOTE The UltraBac Device Drivers must be installed on the system hosting the tape drive Tape devices are automatically enumerated when UltraBac is installed on the tape host and these devices are numbered in sequential
112. O D 7 Open Start Programs Oracle Network Administration Microsoft ODBC Administrator Click the System DSN tab and click Add Scroll to the bottom highlight Oracle ODBC Driver and click Finish Type a name and a description in the Data Source Name and Description fields In the Service Name field type in the Net Service Name as specified in the configuration of the Net8 Assistant Oracle8 ODBC Driver Setup o A Data Source Name anything Description anything Cancel Il Data Source Help Service Name testing UserlD internal Database Options Work4round Options Connect to database in Read only mode Force Retrieval of Long Columns Prefetch Count fi D Disable MTS Support E Application Options Enable Thread Safety V Enable LOBs V Enable Result Sets IV Enable Failover IV Retry Count fio Delay fio Enable Query Timeout JW Enable Closing Cursors Translation Options Option jo Library rT Fig 4 Oracle ODBC driver configuration screen Type the user ID in the UserID field and click OK To test the Oracle configuration 1 2 228 Run the Oracle ODBC Test located in Start Programs Oracle Network Administration Click Connect go to the Machine Data Source tab and double click the Data Source Name specified in the ODBC driver setup When prompted by the Oracle ODBC driver connect screen ty
113. Open a backup set by selecting the Backup tab and clicking Open from the main UltraBac menu 174 ooN UltraBac User Manual El Backup of DGMTRA Not Saved 05 Ei o E System State J x System State Fig 2 Including a drive in the File Viewer Deselect all files and directories in the backup set Right click on the directory to be backed up and click Include lt directory name gt to bring up the Include Exclude Files screen Select Include Files Check Include subdirectories if sub folders are to be included Include Exclude Files Enter the file name or file selection pattern of the file you wish to include or exclude from the file selection set Selection Include Files Exclude Files File Name lt All files in C gt Subdirectories V Include subdirectories V By Modification Date Since beginning of month Since beginning of day Since beginning of week In the last 0 Modified 0 days ago OK Cancel Fig 3 Include Exclude files screen Check By Modification Date Choose the file selection logic to be used in backing up the directory Click OK to apply the changes to the set 175 UltraBac Administrative Guide v9 2 Selecting Files with Specific Extensions UltraBac also allows the selection of files with only particular extensions such as executables exe or text files txt for both backup and restore This se
114. Opening DIT database Done The current time is 65 14 16 14 20 48 Most recent database update occured at 65 14 16 11 55 16 Increasing attribute version numbers by 100000 Counting records that need updating Records found 6666661737 Done Found 1737 records to update Updating records Records remaining 66666680006 Done Fig 4 NTDSUTIL from a DOS prompt 6 Type in lt quit gt at the authoritative restore prompt and press Enter 7 Type in lt quit gt at the NTDSUTIL EXE prompt and press Enter 8 Reboot 183 UltraBac Administrative Guide v9 2 NOTE The system must be REBOOTED before the restored System State files will be activated NOTE Only restored objects specifically marked as authoritative will update the objects on other domain controllers All other objects will be non authoritative See Microsoft s documentation on authoritative restores for more information Microsoft KB article 216243 Authoritative Restore of Active Directory and Impact on Trusts and Computer Accounts Non Authoritative System State Restore Non authoritative System State restores are usually done when there are other domain controllers on the network responsible for replicating the proper changes to machines with older Updated Sequence Numbers When the newly restored domain controller announces itself on the network again other domain controllers will replicate their information to the restored domain contro
115. Prompt Type notepad and press Enter Click File Open and type c boot ini Modify the target partition to show 1 instead of 2 Click File Save oh ONS po P boot ini Notepad loj x File Edit Format wiew Help boot loader timeout 36 default multi 6 disk 6 rdisk 6 partition 1 WINDOWS operating systems multi 6 disk 6 rdisk 6 partition 1 WINDOWS Windows Server 2663 Enterprise fastdetect NoExecute 0ptOut Fig 3 Boot ini in Notepad 140 UltraBac User Manual Writing an Image Backup to VHD File UltraBac has the capability of writing to the native HyperV Microsoft Virtual Server format This backup is written to a UNC path and can be written in parallel with the backup data When creating a VHD file UltraBac automatically performs all necessary changes to allow the OS within the file to be directly bootable by a HyperV Windows Virtual Server The Virtual Disk Agent is an extra cost option that can be added on to the standard Image Disaster Recovery Agent The VHD file will be written with a filename that corresponds with the system name and number of the disk selected This filename will not denote the partitions backed up lt server gt _disk lt n gt vhd NOTE VHD files cannot be created when Continuous Image Protection CIP or any VMDK option is selected Creating VHD Files To enable the VHD option in an Image Disaster Recovery Agent backup set Select the Backup tab fro
116. QLEXPRESS DCI 4 mM Fig 2 Editing the SQL server list Click Add Repeat steps 3 and 4 as needed for each server to be backed up When all servers have been added click OK Creating an SQL Agent Set After registering all SQL servers to be backed up create a backup set T 2 3 Dae Launch the Backup Wizard by selecting the Backup tab and clicking New Click SQL Agent to highlight the option and click Next If the SQL server required isn t displayed it references the SQL server list either type in the name of the SQL server instance or click the Discover button to automatically detect the SQL servers in your network Check the box next to the servers to be backed up and click Next Set the Backup Type from the drop down box Check the Security Options and click Next 201 UltraBac Administrative Guide v9 2 UltraBac SQL Agent Backup Select SQL Specific Options for This Backup r Backup Type Full r Security options Use Windows security D Use SOL security SQL administrator user ID Password Confirm password r Local SQL optimization Block size in Kb Transfer multiple r Other options Use YDI J Use Volume Shadow Copy type backup Use NamedPipe Save as Default Settings i i Cancel Fig 3 SQL Agent Backup options 7 The Local SQL optimization settings a
117. Restore DOV Ne Once the recovery is complete the database EDB file and transaction logs LOG files will reside in the path specified 7 Add the restored database to the Exchange mailbox server as a Recovery Database This is performed using the Exchange Management Shell EMS 8 Run the following command to create a Recovery Database New MailboxDatabase Recovery Name RESTORE1 Server EXA2010 EdbFilePath C restore Mailbox Database 1882717321 edb LogFolderPath C Restore A new Recovery Database titled RESTORE1 will be created on server EXA2010 using the restored database and logs in C Restore Once the command is run the Recovery Database will appear in the Exchange Management Console EMC NOTE The Recovery Database must be brought into a clean shutdown state before it can be mounted To bring the database into a clean shutdown state use ESEUTIL R to perform a recovery of the database NOTE If Exchange is unable to perform a successful recovery a full list of options can be 332 Knowledge Base found at the following link http technet microsoft com en us library bb125218 aspx Example 1 Recovering a mailbox overwriting the existing mailbox This example restores a mailbox for user UltraBac User1 overwriting the existing mailbox In the Exchange Management Shell type Restore Mailbox ID UltraBac User1 RecoveryDatabase RESTORE1 Example 2 Restoring a mailbox to another users mail
118. SAN device Creating a BackupPath Device From the main UltraBac toolbar click Select Storage Device to open the Device selection window Select BackupPath tab Press the Add New button to create a new path 253 UltraBac Administrative Guide v9 2 Storage Devices Tape CD DVD BackupPath Tivoli FTP Image Partition Remote 4 Backup Path device can be any local or remote drive path where the user has on permission to write files The selected storage device is highlighted Q AddDevice QJ GJ Dee O Frad Name Description Path BackupPath0 LABO _SQL_Agent Nub vm qa backuy BackupPath1 LABO 03 2_FbF_UBFD Aub vm ga backuy BackupPath2 LABO 03 2_FbF_VSS Nub vm qa backuy BackupPath3 LABO 03 64 1_FbF_UBFD ub vm ga backuy BackupPath4 LABO 03 64 1_FbF_VSS Sub ym gasbackuy BackupPath UltraBac Disk Storage Device storagel backur BackupPaths UltraBac Disk Storage Device Fig 1 Storage device selection window Type a user defined name into the Device Name field as it should appear in UltraBac s log files Type the UNC path to be used for storing UltraBac s output files 254 Knowledge Base UltraBac Disk Storage Device Properties Listed below are the properties of an UltraBac Disk Storage Device UltraBac will store backup output files in the path you specify below r Device Name UltraBac Disk Storage Device Path for Device WServer C lmages Browse
119. SERVER SBS AGENT 70 70 6 02 2013 IMAGE DISASTER RECOVERY SERVER SBS CIP AGENT 70 70 6 02 2013 IMAGE DISASTER RECOVERY SERYER SBSIVMDK AGENT 70 70 6 02 2013 IMAGE DISASTER RECOVERY SERVER MDK AGENT 70 66 6 02 2013 IMAGE DISASTER RECOVERY WORKSTATION AGENT 70 66 6 02 2013 IMAGE DISASTER RECOVERY WORKSTATION CIP AGENT 70 70 6 02 2013 IMAGE DISASTER RECOVERY WORKS TATION VMDK AGENT 70 70 6 02 2013 LOCKED FILE BACKUP SERVER 70 56 6 02 2013 LOCKED FILE BACKUP WORKSTATION 70 68 6 02 2013 MYSQL SERVER AGENT 70 70 10 22 2010 Close Fig 3 License components NOTE The Edit License functionality is not supported by Demo licenses License Details The License Maintenance screen shows Company Customer code UltraBac version Each component agent licensed Number of licenses issued for each component agent Expiration date for each component agent licensed 29 UltraBac Administrative Guide v9 2 View the list of issued licenses for each agent by clicking on the plus sign to the left of the agent This shows e Names of servers that have acquired licenses for each component agent e Modified date last date the agent or component was used e Created date date the license was issued to the system A license can be reset by expanding the component right clicking on the server name and clicking Reset License Updating an Existing License
120. See User Manual UltraBac Database 321 UltraBac Administrative Guide v9 2 UBQ000254 Enabling Streaming Backup Support in Microsoft Exchange Server 2007 SP1 UBQ ID Number UBQ000254 Last Modified 2010 07 26 Summary Installing Microsoft Exchange Server 2007 Service Pack 1 SP1 disables remote streaming backup support which prevents UltraBac from performing remote backups of Exchange data Details NOTE Remote backup of Exchange 2007 SP1 data is not supported from a Windows 2008 backup host or of a Windows 2008 server hosting Exchange 2007 SP1 Due to a change introduced in Microsoft Exchange Server 2007 Service Pack 1 and later remote streaming backup functionality has been disabled by default This prevents UltraBac from performing remote backups To re enable this remote streaming backup functionality the following registry value must be entered HKEY_LOCAL_MACHINES System CurrentControlSet Services MSExchangelS Parameters System Name Enable Remote Streaming Backup Type DWORD Value 0 default behavior remote backup disabled 1 remote backup enabled After entering the above registry key the Microsoft Exchange Information Store service must be restarted to apply the change 1 Go to Start Run type in cmd then click OK to open a Command Prompt window At the Command Prompt type net stop msexchangeis to stop the Microsoft Exchange Information Store 3 Next type net start msexchangeis t
121. Set 1 Launch the Backup Wizard by selecting the Backup tab and clicking New 2 Click File by File Network Share to highlight the option Click Next 3 To use an account other than the default account specified on the Manage tab under General Authentication Options Show Accounts check Enable Advanced Account Usage and enter an account with administrative access to the share being selected for backup Click Next File by File Agent Backup Set Options Account x Enter the account information to use for connecting to the share specified Leave blank to use current user Do not enter account information unless you must V Enable advanced account usage User Administrator XXXXXXXX Password XXXXXXXX Re enter password Domain RemoteDomain lt Back Cancel Fig 2 Advanced account usage enabled 4 From the Select Network Share screen browse to or type the network share UNC path to be backed up Click Next 164 UltraBac User Manual Select Network Share Select a share from the network list below Share name Network aft Microsoft Terminal Services aft Microsoft Windows Network ADMIN TESTLAB REVISION USERS STATIONS DEVELOPMENT Web Client Network Cancel Fig 3 Network share browser 5 Enter a set description and choose the File Selection Logic to be used for this set Click Ne
122. Sets Options Notification Devices Library Media Pool att 2 Specify options for this Backup Group r Before backup options r 4fter backup options z Clear storage media Retension tape 7 Run Before job C before bat r During backup options Back up System State Disable media spanning Clear archive bit for all sets J Verify after backup Compare to disk during verify Rewind Media V Run After job C after bat Fig 2 Options tab in the properties of a scheduled backup NOTE For more information on creating or editing a scheduled backup please visit the Scheduled Backup Creation section of the User Manual UliraBac User Manual Scheduled Backup Creation 93 UltraBac Administrative Guide v9 2 Restore Basics To restore data the files to restore must be selected from a backup index loaded into the File Viewer the media used for the backup must be selected and the target location for the restored data must be specified UltraBac is optimized to quickly and efficiently restore files back to the original path or a remote location using a variety of indexing options An index of all files backed up is automatically written to the storage media and can also be written to an online disk index and or an index database An Express Index listing all backup sets written to the storage media is also written to disk and is used t
123. Settings 9 15 2008 2 BAK File 12 14 2009 Configuration Settings 12 14 2009 BAK File 12 14 2009 Configuration Settings 12 14 2009 BAK File 12 14 2009 Configuration Settings 12 14 2009 BAK File 12 14 2009 Configuration Settings 12 14 2009 Fig 1 Media pool configuration files To remove the media pools 1 Remove all the ini and bak files from the Data directory that correspond with the media pools ubholiday ini should not be removed 2 Click Start Run type services msc in the text box then click OK 3 Right click on UltraBac Management Service and select Restart The media pools can be restored by returning the bak and ini files to the Data directory and restarting the UltraBac Management Service 306 Knowledge Base NOTE Slot based backups will not run if a media pool has been created More Information See UltraBac User Manual Media Library Controls See UBQO000150 Installing the Media Library Driver Autoloader in Windows 2008 307 UltraBac Administrative Guide v9 2 UBQ000249 SideBySide Errors in System Log UBQ ID Number UBQ000249 Last Modified 2010 04 20 Summary Installing UltraBac 9 x has caused event log errors with the source SideBySide Details Due to a change introduced by Microsoft into Visual Studio 2005 some applications can cause system log errors during initialization These are the errors that appear when UltraBac is run E
124. T EE 298 UBQ000233 Resize Partitions During Image ReStore ccccceeececseeeeeeeeeseeeeeeeaeeeseeeeeneeeaes 300 SULANE A E A E A E E TE 300 Ee E E A EATE A E EE TEATE E EAEE A E EEEE 300 UBQ000234 Common Backup Errors Explained ssseeseeseeeseeesiresrrssrrssrrnssrnssrnssrnssrrssnssrns 303 SUMMAE e a acetate Seah a kate A aa cesta ea dsdecadtaustadadeaseauetce tad dedagidnsacaeavinububstetdeabetecdse 303 Details rs tiscies A ne tated saves tevstan ees E E ET 303 UBQ000242 Removing Media Pools 0 ccceccceeceeeeeeeeeeaeeeeeneeseaeeesaaeseeaeeseeeescaeeeeaeeeeeeetaas 306 SUTIN Y Fea az ian A les oven A cu asia decdseeatdis deta ana adesnelceatad A EE 306 DG te ea ee sete edie erecta ote aed spans at asada aes saa eset seccetedntas ET 306 UBQ000249 SideBySide Errors in System LOG ccecccececeeeeeeeeceeeeeceaeeeeeaeseeeeeseeeesaeeeeeeeees 308 SUMMA easier setae thas sea raaa E phate cesta E aA aA aaa aae AA a ea AA ARANEA E EE ARA Eia 308 Dee E E E E E E EE 308 UBQ000250 Exchange 2007 Support ccecceeeeeeeeeeeeeeeaeeeeeeeeeeeeeseaeeesaaeseeeeeesaeeesaeeneneeee 310 SUTIN Y esis a teas erases tee is seu seca aoaaa tea uaie desta se duases aed cota ARA A AARAA EA ed AA AEA RA eiA 310 DG ta SS cerro a pease eat natag east dea cea are EAE AEEA AA Aaa aai a a aaraa 310 UBQ000251 Encrypting Backup Data with AES in UltraBac 9 X n se 313 ETOT la E E E T E A eens eer cece 313 Bicie E E E A A E E 313 Table Of Contents
125. This setting will only be available if a media library tape device is specified as the device to use during backup Failover support to a non media pool device BackupPath stand alone tape drive is NOT supported To view the media pool settings of a scheduled backup 1 Select the Tools tab and click View Events 2 Double click the backup job to be viewed 3 Select the Media Pools tab 63 UltraBac Administrative Guide v9 2 Schedule New Backup Group my Specify which media pools should be used to allocate media for this backup Only ant J pools with media currently in the library will be listed Available Media Pools Use Media Pools in this Order default Full Images temp lt lt Remove Clear ESEA Media Selection Always allocate new media for the backup from the pool Append to last used backup media from the pool lt Back pewNextows Cancel Fig 10 Media Pool tab in the properties of a scheduled backup group UltraBac will use the blank media in the pool first then the expired media protecting the media for five days the default setting defined in the Manage tab under General Media Options During the protection period UltraBac will not be able to overwrite the tapes When the protection period has ended the media will appear as expired in the library controls making the media available for backup rotation If the protection period
126. To create an image backup of a remote system the UltraBac Image Disaster Recovery Agent must be installed on the system being imaged For more information on installing the Image Disaster Recovery Agent please visit the Installing UltraBac section of the User Manual UltraBac User Manual Installing UltraBac Creating a CIP Backup Set 1 Launch the Backup Wizard by selecting the Backup tab and clicking New 2 Click Image Disaster Recovery Agent to highlight the option and click Next 3 Set the following Image Agent options o Always back up partitions individually o Enable in use cluster backup for partitions with known filesystems o Enable Differential or Incremental backup o Continuous Image Protection backup CIP 148 UltraBac User Manual Disaster Recovery Image Agent Options Set the Image Agent options below Options for Image Backups Always back up partitions individually Enable in use cluster backup for partitions with known filesystems _ Enable single file restore slows backup performance Freeze all drives Enable Differential or Incremental backup Full backup initialize tracking of changed clusters C Differential backup only stores clusters changed since last full backup Incremental backup only stores clusters changed since last image backup Continuous Image Protection backup CIP C Never stop CIP backup Stop CIP backup after hours _ Enable backup to Virtual disk fil
127. UltraBac Documentation ULI RABAC Backup and Disaster Recovery for the Windows Platform ULTRABAC FTWAR UltraBac Administrator Guide v9 2 5 The software described in this guide is furnished under a license agreement and may be used only in accordance with the terms of the agreement Copyright Notice 2012 UltraBac Software All rights reserved Any documentation that is made available by UltraBac Software is the copyrighted work of said corporation and is owned by UltraBac Software NO WARRANTY The technical documentation is being delivered to you AS IS and UltraBac Software makes no warranty as to its accuracy or use Any use of the technical documentation or the information contained therein is at the risk of the user Documentation may include technical or other inaccuracies or typographical errors UltraBac Software reserves the right to make changes without prior notice No part of this publication may be copied without the express written permission of UltraBac Software 15015 Main Street Suite 200 Bellevue WA 98007 Trademarks UltraBac Software UltraBac UBDR Gold UBDR Pro Continuous Image Protection Backup and Disaster Recovery Software for Business and UltraBac Software logos are trademarks of UltraBac Software Other brand and product names mentioned herein may be trademarked and are property of their respective companies Table Of Contents WitraBac User Manuals vices csazcesicuacesecsbancaseeehaens G4
128. UltraBac User Manual Static Mirror Image Backup A Static Mirror Image is a sector level copy of a source disk to a target disk in the same system on either the partition or disk level This method of imaging provides the fastest backup and restore process available but can only be run locally on the system being imaged NOTE Only one partition partition level or one physical disk disk level can be backed up per Static Mirror Image backup job To back up multiple disks or partitions multiple jobs must be created NOTE The UltraBac Image Disaster Recovery Agent supports Windows software RAID only when configured as RAID 0 or RAID 1 Setup and Configuration There are two types of Static Mirror Image backups e Partition level Mirror image backup of an individual partition on the source disk Partitions should be created on the target disk of equal or greater size than the partitions being backed up from the source disk and those partitions should be unassigned of a drive letter e Disk level Mirror image backup of the full source disk Target disk should be unpartitioned and of equal or greater size than the source disk Creating the Storage Device After configuring the target disk the target device or devices must be created in the Storage Device Manager To create the target device 1 Select the Manage tab and click Storage Media to launch the Storage Device Manager 2 Select the device type to create
129. Unattended v Enable Delete Fig 9 Deleting a scheduled backup job 80 UltraBac User Manual Scheduled Backup Options UltraBac can run scripts before and after backup manage file attributes and manage the contents and handling of storage media during a scheduled backup Backup Options Schedule New Backup Group After backup options V Verify after backup E Compare to disk during verify E Run After job How to handle media after Rewind Media E Use Auto Response File E Clear archive bit for all sets Fig 1 Scheduled backup options Before backup options e Clear storage media Clear the contents of the currently selected storage media e Retention tape Fast forwards to the end of the tape then rewinds to remove any slack from the tape e Run Before job To execute a script before the backup begins 1 Check Run Before job 2 Type in or browse to a script file bat exe vbs etc During backup options 81 UltraBac Administrative Guide v9 2 e Back up System State Global selector instructing all file by file backup sets to back up the System State registry for each Windows NT 2000 XP 2003 system in the job e Disable media spanning Abort the backup when the storage media is full e Clear the archive bit for all sets Clear the archive bit file attribute after the file is backed up After backup options e Verify after ba
130. _DATA 4 BackupPathO cnone gt 5 23PM DOMTRA 7 Fig 6 Oracle set loaded in the File Viewer Dividing the Backup to Improve Speed Performance If the Oracle machine exceeds storage capacity or if the entire TableSpace doesn t fit on one tape the Oracle Agent backup can be divided into separate sets Dividing the backup in this manner will allow the Oracle database to be backed up to more than one storage device simultaneously increasing backup speed Instead of backing up the entire Oracle database with one session directing the backup to one storage device three sets can be used e First set Used to back up the first half of the TableSpace e Second set Used to back up the second half of the TableSpace e Third set Used to back up the ControlFiles and ArchiveLogs The ArchiveLogs are deleted immediately after the backup completes Due to the fact that many logs are generated when a TableSpace is taken offline it is strongly recommended to back up the ArchiveLogs after the TableSpace when the TableSpace is divided into two sets The Init ora file is not enumerated in the backup sets but is always backed up in both hot and cold backups During enumeration of an Oracle cold backup set OnlineRedoLogs will replace the ArchiveLogs During a cold backup the OnlineRedoLogs are never deleted NOTE During a cold backup of an Oracle database it may appear as if the backup is hanging Depend
131. _Soft Microsoft Windows NT CurrentVersion iSCSlDiscovery Static Targets HKEY_LOCAL_MACHINE PE_Soft Microsoft Windows NT CurrentVersion iSCSl Discovery Tunnel Address File name iSCSlIsys reg Copy and paste to text of document and save in your working directory Windows Registry Editor Version 5 00 HKEY_LOCAL_MACHINE PE_Sys ConitrolSet001 Enum Root LEGACY_MSISCSI NextInstance dword 00000001 HKEY_LOCAL_MACHINE PE_Sys ControlSet001 Enum Root LEGACY_MSISCSI 0000 Service MSiSCSI Legacy dword 00000001 ConfigFlags dword 00000000 Class LegacyDriver ClassGUID 8ECC055D 047F 1 1D1 A537 0000F8753ED1 DeviceDesc SystemRoot system32 iscsidsc dll 5000 HKEY_LOCAL_MACHINE PE_Sys ControlSet001 Enum Root LEGACY_MSISCSI 0000 Cont rol ActiveService MSiSCSI HKEY_LOCAL_MACHINE PE_Sys ControlSet001 Enum Root ISCSIPRT HKEY_LOCAL_MACHINE PE_Sys ControlSet001 Enum Root ISCSIPRT 0000 ClassGUID 4d36e97b e325 11ce bfc1 08002be10318 Class SCSIAdapter HardwarelD hex 7 52 00 4f 00 4f 00 54 00 5c 00 69 00 53 00 43 00 53 00 49 00 50 00 72 00 74 00 00 00 00 00 ConfigFlags dword 00000000 Driver 4d36e97b e325 1 1ce bfc1 08002be10318 0000 Mfg iscsi inf msft Microsoft Service iScsiPrt DeviceDesc iscsi inf iscsiprt Microsoft iSCSI Initiator Capabilities dword 00000000 HKEY_LOCAL_MACHINE PE_Sys ControlSet001 Enum Root ISCSIPRT 0000 Device Parameters H
132. a Gees Backup Restore v View Support Connected to l Da ee os UBDR amp Prepare Current Media Erase Current Media ko Dump Media to Files amp View Current Media Header Rebuild Index from Media Show Current Media Information Copy Index from Media Fig 24 Rebuilding the CIP index To begin the restore process From the Restore tab click Online Select and load the recovered index for restore Select the partition for restore Click Operations Restore Selected Files Click the Restore entire image to physical device radio button select the restore target partition from the drop down menu and click CIP Options oP oN gt 134 UltraBac User Manual Continuous Image Protection Options CIP Restore Options Do not restore any CIP data Restore ALL CIP data O Stop restore at local backup time Date MM IDDIYYYY Time 24 hour Cancel Fig 25 Continuous Image Protection restore options Set the CIP restore options and click OK Click Next Check Run Unattended and click Restore After the restore completes reboot the system 0 00 TNO Advanced Tools UBDR has several advanced utilities to assist in troubleshooting and to simplify the addition of hardware and drivers to the active UBDR booted system Backup Restore Manage ii Vie Support MB command Prompt Inject NIC S
133. a E ample fpm N UltraBac User Manual and or es instead of via individual N Label To use multiple media po after the co Same as Verify fOQuiet Do not pr star it and fo Unattended AUTOLOADER COMMANDS fEjectToMail tape slot done with a st empty mailbox it will b k into it fEjectFromDrive After we use a ta drive and placec bination devices 1 be printed s user it will be e RewindMedia MEDIA POOL COMMA Append we will simply rewind it N t appendi d media th a ne the media that 1 Fig 6 UltraCopy command line switches drive 55 UltraBac Administrative Guide v9 2 Media Library Controls Both locally attached and remote media libraries can be controlled through the UltraBac user interface with the use of the UltraBac Media Library Controls UltraBac can use a media library in three different ways e Sequential mode Media is moved by the library as the backup spans from one to the next The library must be set to sequential mode and the UltraBac Media Library Controls will not be usable e Slot based backups A slot range is specified for use in each scheduled group The media library must be set to random mode and the UltraBac Medium Changer device driver must be loaded e Media pools A pool of media is created in UltraBac and specified for use in each scheduled group The media library must have barcode support and the UltraBac
134. a Operations gt Media Pool From the above screen drag and drop tapes into the drive or right click on an object and move the tape to its destination by choosing a slot or tape drive number 57 UltraBac Administrative Guide v9 2 Right click menus e Move to Slot Move the media from the selected element to the specified available slot e Move to Drive Move the media from the selected element to the specified available drive e Move to Mailbox Move the media from the selected element to the specified available mailbox This option is only available on libraries that have mailbox slots e Move to Opens a control screen allowing the selection of the source and destination elements locations Media Move By Select the source and destination elements for the media move operation Select elements Source ESBGEBB T ape0 from Slot1 0 a Destination Slot zal Cancel Fig 3 Media Move options e Media Pool This option allows media to be added to any available media pools create new pools or to manage existing pools UltraBac also supports the administration of remote media libraries e To control a remote library the UltraBac Tape Library Control and the UltraBac Medium Changer device driver must be installed on the system hosting the library e To manually manipulate media in the remote library use the Connect feature to control the library host system and use th
135. a is cleared by UltraBac e xpress index file path Path where all express indexes are stored Express indexes can be stored locally or on a network path Logs The Logs menu can be used to set the location of backup verify and restore logs and define the amount of time those logs are to be stored 20 UltraBac User Manual ks Specify the logging options r Log File Creation Default Path Browse Purge Logs After Days Clear lock files V Create Log Files Create Detailed Log Files Log stylesheet path C Program Files UltraBac Software UltraB acD ata defaultlogss xsl Browse r Time Shown in Log Files Local Time GMT Greenwich Mean Time Both Local Time and GMT Cancel Fig 11 Log file preferences Log File Options The default location and other log file options are handled by the preferences selected The log file time can be set to use the time zone specified in the Windows clock on the backup host or GMT or both Log File Creation e Default path for Log Files Path where all UltraBac log files are stored Log files can be stored locally or on a network path e Purge Logs After Days Number of days before log files are purged When set to 0 log files are not purged by UltraBac Valid entries are 0 through 999 e Clear lock files Deletes all Ick files from the logs directory e Create Log Files Enables the cre
136. a written to any UltraBac Storage Device will be encrypted It is recommended though not required to re create any sets that are configured to use the Blowfish algorithm to remove the existing Blowfish settings Existing unencrypted UltraBac storage media will need to be re prepared prior to use UltraBac jobs that have the Clear media option selected will automatically prepare the media prior to backup Configuring AES To enable AES 1 From the main UltraBac toolbar click Manage General Encryption Options 313 UltraBac Administrative Guide v9 2 Encryption Ga Specify encryption options r Select AES encryption strength Disable 128 bit 192 bit Encryption server C Use server for encryption key storage and retrieval r Select encryption key generation method _ Generate key from ASCII phr Enter hex key directly r Encryption key Strength 2cfa7d8947d448 1f906344e4c8da6a2a5a934c0c90b34bce945896 1e8a 463933 Confirm phrase 2cfa7d8947d448 1f906344e4c8da6a2a5a934c0c90b34bce945896 1688463933 r External encryption files Import key to local registry Export key to file OK Canel Fig 1 AES Encryption Configuration Options 2 Set the AES encryption strength o Disable Turns off all AES encryption usage o 128 bit Sets AES to use a 128 bit key o 192 bit Sets AES to use a 192 bit key o 256 bit Sets AES to use a 256 b
137. ach internal device and is terminated at the last device The external cable is round and connects to the outside plug on the controller card and can come with 3 different combinations of external connector plugs The connector plug will either be a 50 pin Centronics SCSI 1 a 50 pin mini D shell or MDS50 SCSI 2 or a 68 pin mini micro SCSI 3 connector Note that the controller card may have a jumper setting which must be enabled to allow external devices When the controller is set to allow external devices an external termination plug is then required SCSI devices can be connected together using either a Single Ended or Differential SCSI Bus Basically Single Ended Buses are less expensive and more restrictive in length from to 3 to 6 meters Differential Buses are more expensive and allow a much longer cable length up to 12 meters The vast majority of devices installed today are Single Ended therefore for the purpose of the following discussion it is assumed that you will have a Single Ended bus and devices The primary problem with connecting external SCSI devices to a working system is corruption electrical noise on the bus and or termination voltage that is either too high or too low which is interjected by either cabling or termination There is no substitute for quality cabling and termination Excessive electrical interference is invisible to see however the result is always 1 the device is not recognized by the adapter c
138. ackup Agent is enabled in the backup set r Files to skip during backup Systemfiles User files Use these exclusions exclusively on all machines backed up by DGMTRA Merge these exclusions with all machines backed up by DGMTRA Use these exclusions only locally on DGMTRA Fig 6 Files to skip during backup 168 UltraBac User Manual e Do not skip any files Forces all files including page files hyberfil sys etc to be backed up This option is only available when the Locked File Backup Agent is enabled e System files This displays a non modifiable list of system files that are skipped during backup e User files A user created list of files directories to be skipped during backup e Use these exclusions exclusively on all machines backed up by lt local machine gt Applies the list of user created exclusions to all file by file backup sets run from the local backup host e Merge these exclusions with all machines backed up by lt local machine gt Copies the list of user created exclusions to all remote systems backed up with the File by File Agent forcing the selected files to be skipped in file by file backup sets run from all backup hosts e Use these exclusions only locally on lt local machine gt Applies the list of user created exclusions only to file by file backup sets run from the local backup host that back up the local backup host Configuring Exclusions Clicking the Use
139. age tab and clicking Storage Devices 2 Select the FTP tab 3 Click Add Device UltraBac FTP Storage Device Properties Listed below are the properties of UltraBac FTP Storage Device UltraBac will store backup output files on the server and the path chosen by the user r Server Information Description Remote FTP Server Server 72 32 231 8 Path servback Type SFTP Encryption AES Use Default Pot Z sd Mode PASSIVE Media Limit MB _ File Limit MB 512 r Login Information XXXXXXXX User administrator Password Re Enter xsxsxsexse r Auto Deletion of Old Backups Delete Backups Older than x Days OK Cancel DeleteLock File Test Fig 7 Adding an FTP device 4 Type a unique device description as it will appear in the backup log into the Description field Type an FTP server name or IP address in the Server field Type a folder path to be used to store backup data in the Path field This must be the full path from the FTP root directory to the location where the backup files will be stored Type the user name for the FTP server in the User field Type the password for the user name in the Password field Re type the password for the user name in the Re Enter field 0 Click OK to save oo ON Additional FTP Device Options e
140. aged Machines 3 Click Add Machine 4 Type in the Windows name of or browse to the target system and click OK 5 Click Close 2 From the Connected to menu select the target system After a system has been added to the Managed Machines list it will appear in the main toolbar drop down list box making it easy to switch from one UltraBac host to another Once connected to another system move through the UltraBac user interface as if you were logged into the managed system locally Selecting the local system from the menu will break the connection and return to the local machine s interface 40 UltraBac User Manual Storage Device Manager UltraBac stores information on backup output devices in the UltraBac Storage Device Manager This utility allows the administrator many different kinds of storage devices To access the UltraBac Storage Device Manager click Select Storage Devices from the main UltraBac menu Tape locally attached tape devices including libraries CD DVD locally attached CD DVD writers BackupPath disk path devices Tivoli IBM Tivoli devices FTP internet FTP SFTP sites Image unpartitioned disk used for static mirror imaging Partition partitioned disk used for static mirror imaging Remote UltraBac devices configured on remote systems Tape Devices To use a locally attached tape device ensure that the latest Windows device driver is loaded for eac
141. alized Reporting Console users may sync backup verify restore and UltraCopy XML logs from multiple backup servers to a central location then view them in an easy to view tree or spreadsheet format The Reporting Console accepts queries based on the session s date time range and results can be restricted based on backup and or agent host Results are displayed in either a log file tree or spreadsheet format with color coded status icons indicating which sessions encountered errors or warnings Details Prerequisites e Internet Information Server IIS 6 0 Windows 2003 XP must be installed on the machine hosting the Centralized Reporting Console IIS 7 0 Windows 2008 Vista is not supported e Active Server Pages and ASP NET support must be installed with IIS e Microsoft NET Framework 2 0 or later must be installed on the machine hosting the Centralized Reporting Console e Internet Explorer 6 0 or later must be used to view the logs e UltraBac 9 x or later is required Logs from older versions will not display Configuring Centralized Reporting 1 Click Start Run type notepad in the text box then click OK 2 Click File Open type C Program Files UltraBac Software UltraBac Reporting synclogs aspx in the text box then click Open 3 Replace UBCR_SERVERNAME with the name of the UltraBac Centralized Reporting Server 4 Replace DOMAI N username with an account to use to connect to the backup server s
142. ally attached physical disks on a remote system Enter a set description and choose the file selection logic to be used for this set Click Next At the Backup Wizard Summary select View Edit files in the backup set to view the file selections and modify the selection logic Click Finish UltraBac Management Console Restore Manage Tools View Support Connected to DGMTRA X Open Action Current Computer Backup Set E Backup Not Saved VMware virtual Machine Console d BackupPathO lt none gt 5 33PM DGMTRA i Fig 1 Viewing a File by File Local Agent backup set in the File Viewer 5 Save the set by clicking Action Save File by File Network Backup Set Creation 163 UltraBac Administrative Guide v9 2 NOTE The backup of a remote System State Registry requires the installation of the UltraBac System State Agent on the remote system For more information on installing UltraBac agents please visit the Installing UltraBac section of the User Manual UltraBac User Manual Installing UltraBac Two options exist for backing up remote systems e File by File Network Share This agent allows the backup of a UNC path or remote share e File by File Networked Computer Selects all drives and the System State Active Directory on a remote system NOTE The remote registry or System State cannot be backed up using the File by File Network Share option File by File Network Share
143. and click Next Schedule New Backup Group TO Specify the starting and ending times for this Backup Group to run a Date and time Start 17 55 Start 5 22 2009 lt Back Next gt al Cancel Fig 7 Setting the date and time of a scheduled job 9 Set the frequency restrictions options and click Next Schedule New Backup Group r Holidays Default behavior Event frequency Every day Every C Minutes r Restrict to O Sunday O Monday O Tuesday O Wednesday O Thursday O January O 12am O February O 1am O March O 2am O April CO 3am O May CO 4am lt Back Next gt Cancel Fig 8 Scheduler repeat options 10 Type in a file name 11 Click Finish at the for the scheduled backup and click Next Summary screen to enable the scheduled backup 79 UltraBac Administrative Guide v9 2 Deleting a Scheduled Backup To delete a scheduled backup it is possible to delete the selected ubb file from the Data directory in the UltraBac install path It is also possible to delete the scheduled backup in the Scheduler s Day at a Glance window 1 Select the Tools tab and click View Events or press F8 2 Scroll to the date and time of the job to delete 3 Right click on the job and select Delete Backup tg G Ssh view 5 30pm Backups Schedule 5 30pm Backup Run Now
144. ange the active storage device without making it the default storage device highlight the storage device and select OK This change will be reflected on the Title line of the UltraBac Main Window To change both the active and default storage devices highlight the storage device select Save as Default Device option and then select OK Use the slider to view columns not displayed The Select Storage Device list box displays the Device Identifier and Path columns The Device column lists the members of the device category displayed in the Show list box Windows NT 2000 assigns the Identifiers for tape devices while the user assigns the identifier for disks and images during their creation The Path applies to disk paths defined as storage devices More Information See User Manual Storage Device Manager See UBQ UBQ000049 Defining a Disk disk path Storage Device See UBQ UBQ000210 UliraBac Backup Output Files 252 Knowledge Base UBQ000049 Defining a Disk BackupPath Storage Device UBQ ID Number UBQ000049 Last Modified 2011 02 25 Summary This article details the necessary steps to create a BackupPath device Details Upon initial installation of UltraBac there will be no defined disk paths The maximum number of BackupPath devices allowed is by default 1000 Supported target disks include any disk path that can be written to by NT 2000 This includes a Linux Unix disk path via Samba or any
145. ard 2 it completely fails to work 3 seems to work but has excessive errors or 4 works for awhile but then has a fatal error The errors can be either on the backup or restore verify operation side The device may seem to backup OK but then will fail when attempting to read the media These are all classic SCSI problems In some instances the cause for electrical interference on a SCSI bus already exists but is only manifested when either a new device is added or when an application is installed which drives the bus to higher performance levels Either condition can cause a marginal system with a problem to fail where previously the level of corruption did not cause any noticeable failures A SCSI peripheral will retry sending a block of data a number of times before failing with a hardware error therefore note that a system with a marginal problem can also cause the system to run slowly but without any hard errors until something changes on the system like adding a new device 269 UltraBac Administrative Guide v9 2 Details Cabling Cabling can be too long too short be of poor quality or simply defective A 100 SCSI 1 system can have a maximum cable length of 6 meters about 19 feet This includes both the internal amp external cable length from the controller card to the ends of the SCSI chain including the ribbon cabling inside external cabinets SCSI 2 3 systems can only be about 3 meters As a general rule keep cables as
146. art 07 48 Start 5 11 2011 r End am e Holidays Set the behavior to use on holidays o Default behavior Backup runs as specified in the holiday o Event runs on Backup runs on all holidays o Event skips Backup does not run on any holidays e Event Frequency Sets how often a backup job repeats after the start date o Never Run Once o The lt Day gt of each month This field is controlled by the start date If the start date is set to the 15th of November this field will reflect The 15th of each month o Every lt Day s of Week gt This field is controlled by the Restrict to Days check box and will list all days checked or Every week if nothing is checked o Every lt Date gt Controlled by the Start Date field this sets the backup to run each year on the specified date o The first day of each month Run the backup of the first calendar day of each month 86 UltraBac User Manual First lt Day s of Week gt of each month This field is controlled by the Restrict to Days check box and will list all days checked or First week of each month if nothing is checked Second lt Day s of Week gt of each month This field is controlled by the Restrict to Days check box and will list all days checked or Second week of each month if nothing is checked Third lt Day s of Week gt of each month This field is controlled by the Restrict
147. as Authoritative To mark just a subtree as authoritative type in the text restore subtree lt name gt where lt name gt is a string e g restore subtree cn DomainController ou DomainControllers c DomainName dc TopLevelDomainName at the authoritative restore prompt and press Enter For more information see Microsoft s documentation on restoring subtrees NTDSUTIL can be run from the Command prompt 182 UltraBac User Manual NOTE Type ntdsutil for help on this utility 1 From the Command prompt type lt NTDSUTIL gt and press Enter 2 Type lt authoritative restore gt at the NTDSUTIL EXE prompt and press Enter 3 Type in the text lt restore database gt at the authoritative restore prompt and press Enter to make the full Active Directory restore Authoritative This command will be used in most cases Select Yes when prompted with the Authoritative Restore confirmation screen Authoritative Restore Confirmation Dialog p x 2 re you sure you want to perform this Authoritative Restore Fig 3 Authoritative restore confirmation prompt NTDSUTIL will return the number of records that need updating as well as the number of records updated cx Command Prompt ntdsutil Microsoft Windows Version 5 2 3796 lt C gt Copyright 1985 2663 Microsoft Corp C Documents and Settings Administrator gt ntdsutil ntdsutil authoritative restore authoritative restore restore database
148. aster Recovery Agent See User Manual UBDR Gold v5 0 6 0 See User Manual Static Mirror Image Backup See UBQ UBQ000060 Static Mirror Image Recovery 250 Knowledge Base UBQ000041 Selecting a Storage Device UBQ ID Number UBQ000041 Last Modified 2011 02 25 at 10 43 26 Summary Selecting the UltraBac storage media to use during an interactive backup or as the default device Details UltraBac supports several types of storage devices These are displayed by selecting Select Storage Device Fig 1 Opening Device selection screen Select which type of storage device to list by clicking on the appropriate tab The types of storage devices include Tape BackupPath Remote FTP Tivoli Image and Partition 251 UltraBac Administrative Guide v9 2 Tape CD DVD BackupPath Tivoli FTP Image Partition Remote 4 Tape Device can be any locally attached tape device including libraries The selected storage device is highlighted j9 Fra Name Description l Path 4 l b Close Fig 2 Storage device selection screen The active storage device is displayed on the Title line of the UltraBac Main Window when a set is loaded This is the storage device used when performing an Ad hoc Perform Backup backup The default storage device becomes the active device when UltraBac is invoked and is the storage device used when creating a scheduled backup group unless otherwise specified To ch
149. at for all databases to be restored Noo NOTE There may be times in which you will need to restore a single mailbox See UBQ000259 Single Mailbox Restore with Exchange 2010 Recovery DB Restoring the Exchange Database After preparing the server for restore begin the restore process 1 Launch the Restore Wizard by selecting the Restore tab and selecting the index source Select the objects for restore During ALL restore operations the Exchange logs MUST be selected 3 Click Action Restore this Backup 215 UltraBac Administrative Guide v9 2 4 To restore the Exchange database to the original location server click Next at the General Restore Options screen 5 At the Restore Options screen click Restore NOTE For information on restoring an Exchange 5 5 server please visit the Exchange 5 5 Agent section of the User Manual UltraBac User Manual Exchange 5 5 Agent Restoring Exchange to a Flat File To restore an Exchange database as a flat file Check Restore Files to Non Exchange Folder Type in or browse to the target location Click Next Click Restore E ON a Exchange Agent Restore Options Specify Exchange restore options V Restore Files to Non Exchange Folder Restore to amp exh_restore Browse Pre Version 9 0 Decryption C Enable decryption of pre version 9 0 encrypted backup Decryption phrase Next gt Canc
150. ated Manage Storage Devices Backup path 2 Open up your registry editor and go to HKEY_LOCAL_MACHINE SOFTWARE UltraBac Software UltraBac Devicelnfo Win32 File Device 3 Create anew DWORD value of BackupPathXEnableHPCIFSCompatibility X the backup path you need to enable it on Example for backup path 2 you would put the value as BackupPath2EnableHPCIFSCompatibility 5 For the Value enter 1 NOTE This process will need to be completed for each backup path that requires this functionality 339 UltraBac Administrative Guide v9 2 UBQ000265 Using the Exchange 2007 Recovery Storage Group UBQ ID Number UBQ000265 Last Modified 2012 08 03 Summary When performing an Exchange restore you have the option to restore to a Recovery Storage Group This is a feature inside of Exchange that allows you to recover individual mailboxes Details Creating the Recovery Storage Group The Recovery Storage Group should be created through the Database Recovery Management tool in the Toolbox which is located in the Exchange Management Console 1 Open the Exchange Management Console Click on the Toolbox then under Disaster recovery tools click on Database Recovery Management Bj Exchange Management Console ie gt Gm em 4 Microsoft Exchange ft eke Organization Configuration Actions Toolbox a Toolbox 8 objects Configuration management tools 4 Maibox ss Client Access
151. ation Installation Location The Solaris Agent for UltraBac will install to opt ultrabac From here you can access the following programs ubuxsrv This module allows the UX Agent to work independent of INETD or XINETD This module still needs the ubuxagenid file ubuxpwd 286 Knowledge Base This module is used to set the password which will be needed in order to access the computer to perform a backup or restore ubuxagentd This is the actual backup agent file you cannot invoke this directly It is either started by INETD XINETD or ubuxsrv Configuration Files NAR RRR RRR RRR RNR RRS NAR RRR RRR RRR RNAS These are automatically generated when you run ubuxpwd to set the password You should not need to manually edit this file etc ubux conf NAR R RRR RAR RNR The file contains the configuration data for the agent See the main documentation for help on this file More Information See User Manual Ux Agent 287 UltraBac Administrative Guide v9 2 UBQ000198 Backup Account Permissions UBQ ID Number UBQ000198 Last Modified 2011 05 26 Summary This document details the permissions required to run UltraBac software Details If any of the required permissions aren t allowed you will get an error similar to the following 1 Unable to acquire backup restore permissions 2 Access denied Errors 3 You may not have the required permission to run this program To run the UltraBac Management Console
152. ation of backup verify and restore logs e Create Detailed Log Files Backup logs will show all files handled during backup verify and restore operations e Log stylesheet path Specifies the path to the stylesheet to use for displaying all UltraBac logs in the UltraBac File Viewer NOTE For further information on the Centralized Reporting Console including installation of a web based Centralized Reporting Console please see the UltraBac Knowledge Base See UBQ000157 Configuring Centralized Reporting 21 UltraBac Administrative Guide v9 2 Time Shown in Log Files e Local Time e GMT Greenwich Mean Time e Both Local Time and GMT Media Options The Media menu is used to set the default values for the media protection and compression options available in UltraBac Media ee Here you can set the preferences related to storage media Default Device r Data Compression r Storage Media Protection Hardware compression Protect media for Software compression J Allow override Any available compression V Expire media after No compression Cancel Fig 12 Media options Default Device Opens the UltraBac Storage Device Manager NOTE For more information on using the UltraBac Storage Device Manager please visit the Storage Device Manager section of the User Manual UltraBac User Manual _Storage Device Manager Data Compression Data compr
153. b A temp OE winnt f test O _Jarcldr exe 147 KB Oy ub O L arcsetup exe 160 KB HM TMNT HTT 1 AUTOEXEC BAT i p4 mM 4 lll Fig 4 Single File Restore index loaded in the File Viewer 5 Click Single File Restore Options Single File Restore options r Restore options r Overwrite options Restore in use files Never Maintain directory structure Always Update Only Ask r Restore destination path Restore to path on DGMTRA WDGMTRA Browse Fig 5 Single File Restore options Set the restore options overwrite options and the Restore Destination Path Click OK Click Next 109 UltraBac Administrative Guide v9 2 8 Check Run Unattended and click Restore Single File Restore Options Restore Options e Restore in use files Forces the restoration of in use files The overwritten in use files will not become active until the system is rebooted e Maintain directory structure Restore files and folders with the original parent folder structure This preference can only be disabled when restoring to an alternate path e Restore permissions Restores previously existing permissions on files This preference cannot be disabled e Restore folder permissions Restores previously existing permissions on folders This preference cannot be disabled Overwrite Options Never Do not overwrite any existing files
154. backup in unattended mode Backup errors are reported only in the backup log e Email Group File Emails the group and all sets in the group to UltraBac s Technical Support staff Use only when instructed by an UltraBac Technical Support representative Edit Properties for Backup Group test UBB x Dates Description File SelectionSets Options Notification Devices Library Media Pool 7 View and edit scheduled events ou can specify multiple dates and times for each att 3 event Add New Event P x J E Run Now Attended gt Run Now Unattended xe Email Group File Start Date End Date Next Ever X Friday 5 22 2009 5 55 00 PM Never 5 23 2005 OK Cancel Fig 3 Viewing the properties of a scheduled backup with two scheduled events The scheduled backup can be disabled stopped from running by un checking the box next to the event information NOTE For more information on the scheduled backup options please visit the Scheduled Backup Options section of the User Manual UltraBac User Manual Scheduled Backup Options 91 UltraBac Administrative Guide v9 2 Before and After Jobs UltraBac has the ability to launch scripts or batch files before a backup set runs and after the backup set completes This can be used to create and run customized scripts to stop the services of a relational database before the backup begins or run any other commands that can be issued in a scripted format
155. backup that would require multiple tapes from a path to a range of slots or to a media pool If one of the specified devices is a media library the library controls will automatically be enabled and allow the selection of any library element that contains media If the library uses media pools than that can be selected and the pool set in the next screen 53 UltraBac Administrative Guide v9 2 Library a J Select library options for this UltraCopy Job pet Warning Multiple destination slots selected Data on spanned slots will be erased r Source Slot s r Destination Slot s Starting Slot Starting Slot Slotl 751EE919 tarting slot as e Use starting slot as ending slot Ending Slot Ending Slot Slot3 751EE91B After copy Eject media from drive Use media pool lt Back Bl Next gt JE Cancel Fig 5 Library Media Pool settings in UltraCopy Command Line Options UltraCopy can be run from the Windows command line or a bat file using the following syntax UBCopy lt source gt lt destination gt options When specifying multiple source devices separate each device with a comma UBCopy tape0 tape1 backuppath0O 54 media via Mir USAGE UBCopy exe Source Destination Commands gt use mul cit of individua or encryp ted t s on a device via Index scan the device Only walid w jon media fir dia eMedi
156. box This example restores UltraBac User1 mailbox content into another user s mailbox Restore Mailbox ID UltraBac User1 RecoveryDatabase RESTORE1 333 UltraBac Administrative Guide v9 2 UBQ000260 HP StorageWorks D2D Backup Systems Support UBQ ID Number UBQ000260 Last Modified 2011 05 12 Summary After firmware update 101 748 on HP StorageWorks D2D Backup Systems line of devices the new version of firmware does not conform completely for all Microsoft API calls so file enumeration is affected HP is working on a solution for this issue a workaround to enable UltraBac to continue backing up to these backup devices is detailed Details This issue effects all HP 2nd Generation StorageWorks D2D Backup Systems and all 1st StorageWorks D2D Backup Systems running firmware newer then 101 748 When writing to the HP StorageWorks D2D Backup System you will get an error from UltraBac about positioning device To fix this you will need to follow these steps 1 Upgrade to UltraBac version 9 2 1 2 Create a backup path pointing to the D2D device if there is not one already created 3 Open up your registry editor and go to HKEY_LOCAL_MACHINE SOFTWARE UltraBac Software UltraBac Devicelnfo Win32 File Device 4 Create anew DWORD value of BackupPathXEnableHPCIFSCompatibility X the backup path you need to enable it on Example for backup path 2 you would put the value as BackupPath2EnableHPCIFSCompatibility For the Valu
157. c Resize Help WipeMBR Important Note This option will wipe all the contents of Master Boot Record MBR including partition table and Dynamic Disk configuration data on the selected hard disk Delete Partition Select Partition Partition 1 20478 MB Primary Create Partition Partition Type Primary 7 Partition size in MB 2097147 Partition Style Windows 2003 XP or earlier OS i Maximum disk space in MB 2097147 Minimum partition size in MB 8 Proceed Exit The Select Disk drop down box chooses which disk in the computer to edit The disks are numbered sequentially starting from Disko WipeMBR Clicking this radio button will clear all partition information on the disk rendering it unbootable Use this utility with extreme caution Be certain that the correct disk is chosen through the Select Disk drop down box before executing WipeMBR Delete Partition The drop down box will display all partitions on the selected disk Choose Delete Partition by clicking the radio button beside it selecting the desired partition through the drop down box and clicking the Proceed button at the bottom of the window Create Partition Both primary extended and logical partitions may be created through Create Partition Choose the type of partition to be created through the drop down box and define the size of the partition by typing in the number of MB in the Partition Size in MB field More Informati
158. ce but won t work between the first and second device due to low quality Bus Termination Power Normally the SCSI controller provides power to the bus for termination this is the power source that makes the light shine on the active terminator at the end of the SCSI chain When a new computer system is delivered from a major vendor bus power is almost always properly applied However a serious problem can exist or be created because brand new disk drives are usually jumpered to also apply bus termination power when pulled new out of the box If the SCSI controller and a disk drive both apply bus termination power intermittent SCSI problems will occur during backup Based on our experience double bus termination power is a leading cause of backup problems when upgrading to a high performance backup program even though normal disk activity does not seem to suffer or the standard NT 2000 backup applet works OK Unfortunately the only way to eliminate this as a problem is by examining each internal amp external disk for its jumper settings A problem with the SCSI card on the computer itself Question am receiving 1111 or 1117 errors What is most likely the problem Answer Check your SCSI configuration What type SCSI controller do you have What is the physical configuration internal and external Check for proper termination power termination Active NOT Passive Check your Cabling Swap cabling if possible and retest C
159. ce on a remote system This error usually means that the UltraBac Management service is either not started or not installed on the connection target usually specified in the error Ensure that UltraBac is installed on the remote target and that there is an instance of UBMS exe running More Information See User Manual Installing UltraBac See User Manual Exchange Agent See User Manual Locked File Backup Agent See User Manual SQL Agent 304 Knowledge Base See UBQ000230 UBDR Gold Advanced Tools and Utilities Version UltraBac v9 x Copyright UltraBac Software 2010 305 UltraBac Administrative Guide v9 2 UBQ000242 Removing Media Pools UBQ ID Number UBQ000242 Last Modified 2011 02 25 Summary To return the ability of a media library to use slot based backups the media pool information must be cleared from the backup host Details Media pool information is stored in the UltraBac Data directory By default this is located at C Program Files UltraBac Software UltraBac data The media pools are stored in ini and bak files that match the name of the media pool The names are formatted with ubmp_0_ lt pool name gt f C Program Files UltraBac Software UltraBac Data File Edit View Favorites Tools Help QBak O F J Search gt Folders ip ax i I Address E C Program Files UltraBac Software UltraBac Data Go Name e Site Type Date Modifier a ubholiday ini Configuration
160. ching for Loading set 1 Fig 3 Command line results restore View Media Index This command will allow you to check the media to see which sets it holds in the index Example Command line C Programs UltraBac Software UltraBac gt ub exe ViewMedialndex Device BackupPathO The command line above instructs UltraBac to show the media index held in BackupPatho a diaIndes Device BackupPatha traBac gt ub BEI Co e wht rp Ultr n ia in de BackupPath BackupPath Volume Label Volume Number Prepared on 1072 The tape pr The Media is write protected Opening device SackupPath rching media for backups number date time description path S AN Tes Set C Program Files UltraBac Software UltraBac gt Fig 4 Checking Media 247 UltraBac Administrative Guide v9 2 Eject Media This command will allow you to eject the media thru the command line Example Command line C Programs UltraBac Software UltraBac gt ub exe EjectMedia Device 0 The command line above tells UltraBac to eject the media in Device 0 which is also Tapeo Administrator C Windows system32 cmd Eject media completed C Program FilessUltraBac Software SUlLtr Fig 5 Ejecting media View Header This command will allow you to view the media header Example command line C Programs UltraBac Software UltraBac gt ub exe ViewHeader Device BackupPath0 The command above tells Ult
161. ckup Perform a cyclic redundancy check on each file for inconsistencies e Compare to disk during verify Compare the file on the storage media to the file backed up during the CRC check of the data This option takes longer than the standard verify e Media Media handling options after the backup and verify if selected completes o Rewind UltraBac will automatically rewind the media after the job completes o Eject Media from Drive Will eject the tape out of the tape drive if the device supports the function not supported by all tape drives o Eject Media To Mailbox May only be selected with the use of an autoloader containing a built in mailbox e Run After job To execute a script after the backup and verify if selected is complete 1 Check Run After job 2 Type in or browse to a script file bat exe vbs etc NOTE It is strongly recommended to perform a Verify operation after backup to check the consistency of the files backed up and ensure those files can be restored Email Notification UltraBac can relay an email containing backup logs and can send notifications of backup and verify errors using a local to the backup host SMTP server Email notification is set up through the Notification tab in the properties of a scheduled backup This can be done during the process of creating a scheduled backup and the settings can be changed after the job is created This functionality is
162. click the Set Properties button from the UltraBac Set toolbar Index Properties Backup Image Py Backup Details Original Partition Information Partition Nu Start Se Partition Siz Drive Le File Syst Disk Disk 7 1 63 25603 E3 NTFS 0 Basic Fig 16 Set properties and original disk information The following information is contained in the Index Properties for each partition backed up Partition Number Start Sector Partition Size Drive Letter File System Volume Label 123 UltraBac Administrative Guide v9 2 Disk Number Disk Type Sectors Track Cylinders Heads Sectors per Cluster Bytes per Sector Free Clusters Total Clusters Image Restore Options The Image Agent restore options allow the selected partition s to be restored to specified target partitions marked as active resized and other additional operations These options can be used in combination to allow a system to be restored to a different hardware platform or even a virtual platform r Select Image Restore Method Restore entire image to physical device Disk 0 Partition 1 15351 MB z Advanced Tools E Restore MBR Dynamic Disk configuration data Mark this partition Active E Restore to original disk partition E Resize partition s Restoring to different hardware includes P2V restore physical to virtual Overwrite any existing drivers with new d
163. ct the install type and click Next Review the list of components in the Setup Summary and click Next to begin the install oig Remote Installer Options e Install to other machine s Install UltraBac to a system on the network e Upgrade managed machine s Upgrade all systems in the Managed Machines set in the Manage tab under Managed Machines to the version installed on the Remote Installer host e Replicate Account Information Replicates all account information set in the Manage tab under General Authentication options Accounts to each system being installed e Copy License Server Information Replicates the licensing server information set in the Manage tab under Licensing Set License Server to each system being installed e Copy Database Server Information Copies the database configuration set in the Manage tab under Database Database Wizard to each system being installed Scripted Install UltraBac can be scripted to perform both local and remote installations using the following syntax setup exe installto server1 server2 exchangesvr NOTE For more information on performing a scripted install of UltraBac please see the UltraBac Knowledge Base See UBQ000229 Unattended Installation of UltraBac Installing UltraBac in a 32 64 bit Environment UltraBac User Manual When performing the initial installation of UltraBac on the backup host all components should be install
164. d of the day prior to lt x gt For example a value of 0 means files modified since today A value of 10 means files modified since 10 days ago 261 UltraBac Administrative Guide v9 2 The Modified lt x gt days ago option automatically selects all files modified lt x gt days ago This selection only backs up files modified on the user specified day NOTE The selection logic is relative to when the set starts not when the backup group is launched Starting a multiple set backup that spans across midnight will result in all post midnight sets using the next day as the selection logic base In other words when the group job spans midnight it results in different selection logics being applied to pre midnight and post midnight sets Clearing the Archive Bit Scheduled Backups The option to clear archive bits during scheduled backups can be set in either the Backup Group Options Fig 3 to clear the archive bits following all File by File backup sets included in the Group or the Backup Set Options Fig 4 to clear the archive bits for the individual set When the archive bits are cleared during a backup this sets up the possibility of using the Modified files Archive bit option to perform an incremental or differential backup Edit Properties for Backup Group Backup_of_UBDOC UBB Dates Description File SelectionSets Options Notification Devices Library Media Pool imf e Specify options for this Backup Group
165. d to check the Windows System log for corresponding errors from the tape driver SCSI driver or other hardware sources Error 32 The process cannot access the file because it is being used by another process 5 31 2005 3 42 22 AM Warning FIPI D Program Files Microsoft SQL Server MSSQL Data master mdf 32 File In Use SHARING VIOLATION This error is returned when the file being backed up is open or exclusively locked by another application or service To back these files up either the application or service using the file needs to be closed or a locked file backup agent can also back up many of these files safely In the case of Exchange or SQL database files it is strongly recommended to use the corresponding backup agent in a separate set to ensure database integrity Error 53 The network path was not found 5 31 2005 2 02 44 PM Error Unable to find files LELE H error 53 The network path was not found 303 UltraBac Administrative Guide v9 2 This error is returned when the share or folder being backed up cannot be found on the network This error is often seen when there is a firewall blocking the system being backed up when there are failures issues on the network and when the system to be backed up has been turned off Error 64 The specified network name is no longer available 5 9 2005 4 11 38 PM Error Unable to find files LELE H error 64 The specified network name is no longer availabl
166. directory C UBDR6 ISO Create another empty directory that will be used for mounting the boot wim file from the UBDR ISO C UBDR6 mount mkdir C UBDR6 mount Mount the boot wim file to the mount directory C Program Files Windows AIK Tools Servicing Dism exe Mount Wim WimFile C UBDR6 ISO SGOURCES boot wim index 1 MountDir C UBDR6 mount Copy the files from the OS to the mount directory copy C Windows System32 iscsicli exe C UBDR6 mount Windows System32 iscsicli exe copy C Windows System32 iscsicpl dll C UBDR6 mount Windows System32 iscsicpl dll copy C Windows System32 iscsicpl exe C UBDR6 mount Windows System32 iscsicpl exe copy C Windows System32 iscsidsc dll C UBDR6 mount Windows System32 iscsidsc dll copy C Windows System32 iscsied dll C UBDR6 mount Windows System32 iscsied dll copy C Windows System32 iscsiexe dll C UBDR6 mount Windows System32 iscsiexe dll copy C Windows System32 iscsium dll C UBDR6 mount Windows System32 iscsium dll copy C Windows System32 iscsiwmi dll C UBDR6 mount Windows System32 iscsiwmi dll copy C Windows System32 Drivers msiscsi sys C UBDR6 mount Windows System32 Drivers msiscsi sys copy C Windows System32 en US iscsicli exe mui C UBDR6 mount Windows System32 en US iscsicli exe mui copy C Windows System32 en US iscsicpl dll mui C UBDR6 mount Windows System32 en US iscsicpl dll mui copy C Windows System32 en US iscsicpl exe mui
167. disk and clears the idx file used to track disk changes o Differential backup Backs up all clusters modified after the last full backup o Incremental backup Backs up all clusters modified after the last full or incremental backup o Continuous Image Protection backup CIP Monitors all changes made to the disk Never Stop CIP backup Continue CIP backup indefinitely Stop CIP backup after lt gt hours e Enable backup to Microsoft Virtual Server Hyper V file format VHD or VMware file format VMDK Writes the backup output to a VHD or VMDK file in a secondary data stream e Computer Name Type in or browse to the computer name of the remote system to be backed up 106 UltraBac User Manual NOTE For more information on creating a VHD or VMDK file during an image backup please visit the Writing to VHD or Writing to VMDK section of the User Manual UltraBac User Manual Writing to VHD UltraBac User Manual Writing to VMDK NOTE With Enable Differential or Incremental backup checked a full backup must be performed before a differential incremental backup can be run Restoring an Image Backup An image backup can be restored several ways Partition or disk restore using the UltraBac Management Console Single file restore using the UltraBac Management Console Partition or disk restore using UBDR Gold Static Mirror Image restore NOTE An active operating system partition cannot be overwri
168. disk signature e Overwrite always Overwrite the target disk regardless of existing data e Resize partition s Used when restoring to a larger partition this option allows the restored partition to use the full amount of space in the target partition This option cannot be used when restoring multiple partitions e Restoring to different hardware Instructs UBDR Gold to update the OS partition after restore to allow the image to be restored to a different physical or virtual system e Overwrite any existing drivers with new drivers Forces the use of the selected drivers by overwriting any existing drivers of the same name on the target partition e will choose the driver to install Allows a driver to be used during the restore process that is not contained on the UBDR Gold CD e Pre Version 9 0 Decryption e Enable decryption of pre version 9 0 encrypted backup Allows UBDR to restore backup sets that were encrypted using the Blowfish algorithm e Decryption phrase Use this field to enter the Blowfish decryption phrase NOTE When restoring from backup data hosted on a locally attached USB hard drive Overwrite when destination disk is blank should ALWAYS be used or the backup data may be overwritten Advanced Tools The Advanced Tools allow users to create and delete partitions from any basic disk in the system while booted into UBDR This can be used to create larger partitions on a new disk to remove
169. dled when selecting existing files for restore This preference can be overruled by the option selected during the restore operation e Ask Prompt before overwriting any existing files e Never Do not overwrite any existing files e Always Overwrite existing files with the files being restored e Update Only Only overwrite if the file being restored is newer than the existing file Locked File Backup These options enable the Locked File Backup Agent in all file by file sets created from the local system e Enable Freeze the target partition using the UltraBac Locked File Backup driver or VSS on Windows 2003 XP prior to the backup and thaw the partition after the set is finished e Freeze All Drives Freeze all partitions on the backup target prior to running the backup This option should be used if backing up a relational database spanning multiple partitions to ensure that the database and its logs maintain their integrity e Do not use Volume Shadow Copy Service Forces UltraBac to use the UltraBac Locked File Backup driver when backing up on Windows 2003 XP VSS is not available on versions of Windows prior to 2003 XP Files to Skip During Backup This option allows files and directories to be globally excluded from all file by file backups This option must be configured on each system running the UltraBac File by File Agent NOTE The Do not skip any files option is only available when the Locked File B
170. dll UBSharePointLibWrapper dll UBSharePointLibWrapper2007 dll UBVimServiceStub dll UBVMwareUtilityWrapper dll UBxmlinst dll Files performing custom actions DIFxApp dll e Processes driver packages e Cleans up on successful installation WixUIXixca e Validates path e Prints EULA DIFxAppA dll e Installs driver packages e Uninstalls driver packages e Rolls back installation upon failed installation Files that self register unregister in the registry msxml6 dll ubxml dll ubxmlinst dll upgrade dll uxagent dll win32fileagent dll ubimage dll ubdisk dll ubcd dll ubnttape dll ubremote dll ubsftp dll ubsharepointagent dll ubslotbasedlibrary dll ubtivoli dll ubvcbagent dll imageagent dll licensemgr dll atlcontrols dll mysqlagent dll sqlagent dll 336 Knowledge Base exchangent dll oracleagent dll mailbox dll sysstate dll 337 UltraBac Administrative Guide v9 2 UBQ000263 Exchange Flat File Restore if Original Exchange Server Offline UBQ ID Number UBQ000263 Last Modified 2011 08 23 Summary If the original exchange server no longer exists then flat file exchange restores will fail with a message stating it cannot connect with the exchange server error 10061 This problem affects all versions of Exchange This knowledge base article provides a work around for this situation Details When UltraBac does a flat file exchange restore it tries to communicate with the original exchange server and
171. dministrative Guide v9 2 UltraBac System State Active Directory Restore Windows 2000 2003 Server Overview Three types of Active Directory restores exist for Windows 2000 2003 Server Authoritative Non Authoritative and Primary e Authoritative restore Running NTDSUTIL after the restore updates the USN Updated Sequence Numbers to be greater than any other member domain controller to which the machine formerly replicated This will cause the restored domain controller to replicate its Active Directory information to all other domain controllers e Non Authoritative restore A restore overwriting the System State to the point at which it was backed up A Non Authoritative System State restore is usually done when there are other domain controllers on the network responsible for replicating the Active Directory changes to systems with older Updated Sequence Numbers e Primary restore A Primary restore is performed when no other domain controllers are present on the network This type of restore can also be used when the machine is the only functioning server in a replicated data set A base installation of Windows 2000 2003 will have four sub objects under System State in a File by File Agent set These objects are seen when a local or remote file by file set is loaded assuming the File by File Agent has been installed on the system being backed up The subcomponents of the System State are the following Event Logs Regist
172. dows 2003 XP Go to Start Run type in compmgmt msc then click OK to open the Computer Management console In the left pane click Device Manager then in the right pane expand the Tape Devices tree Right click on the HP LTO Ultrium device to be downgraded then click Properties Select the Driver tab and confirm the current driver loaded is HP LTO v1 0 6 2 07 14 2009 then click Update Driver If a Windows Update prompt appears click No not this time then Next Select the option Install from a list or specific location Advanced then click Next Select the option Don t search will choose the driver to install then click Next Click Have Disk then click Browse Browse to the location of the older driver such as v1 0 6 1 then click Open Click OK to search the location for driver s Select the driver then click Next to begin installation of the selected driver Click Finish to exit the Hardware Update Wizard Right click on the updated HP LTO Ultrium device then click Properties Select the Driver tab and confirm the driver was properly updated to the older version If you have any other HP LTO Ultrium devices repeat steps 3 13 to update the driver for those devices UltraBac and the HP LTO Ultrium tape device s should now operate properly Please contact UltraBac Technical Support should any issues arise during or after this driver update 324 Kno
173. during Restore If a file was compressed when backed up that compression will be maintained after restore e Restore in use files Forces the restoration of in use files The overwritten in use files will not become active until the system is rebooted e Restore permissions Restores previously existing permissions on files e Restore folder permissions Restores previously existing permissions on folders Overwrite Options e Never Do not overwrite files e Always Overwrite all files e Update Only Overwrite files when the data being restored is newer than the existing data e Ask When Ask is selected the following options will be available when prompted o Skip File Do not restore the specified file and continue the restore Update Only overwrite if the file being restored is newer than the existing file Overwrite Overwrite the file on disk with the file being restored Overwrite All Overwrite existing files with the files being restored O O O o Rename Rename the file being restored or restore it to an alternate directory 197 UltraBac Administrative Guide v9 2 Account Information When restoring data to a guest in an alternate domain or where the default UltraBac account does not have access it is necessary to supply a set of credentials for access to the guest OS Restore to path on When restoring a VCB Agent backup the agent will append a path to the restored f
174. dvanced Options bs UltraVue Options EE EO lt rone gt S DCMT Fig 1 Selecting the preferences User Options The User menu modifies the default behavior of the UltraBac user interface 11 UltraBac Administrative Guide v9 2 Start minimized Include subdirectories Show file size in KB MB J Sort directories to top Reconnect to last machine at startup ES Specify preferences specific to the user interface Show save as helper dialog Disable Splash Window Show Advanced Options Maintain own Managed Machines List Show full M S week on scheduler Show help dialog on startup Save window size and position Fig 2 User preferences User Preferences e Save password If a username and password are entered through the Backup Wizard the account will automatically be remembered for the next backup set e Start minimized UltraBac will be minimized when launched e Include subdirectories UltraBac will select the entire directory tree by default in all backup sets e Express file size in KB MB When checked only data amounts smaller than 1 KB will be expressed as bytes If unchecked all data values will be expressed as bytes e Sort directories to top When enumerating a backup set directories will appear on top of the directory tree e Reconnect to last machine at startup If UltraBac was connected to a remo
175. e This error is returned when the computer being backed up can no longer be contacted on the network This error is usually caused by some kind of network issue or the computer being turned off rebooted during backup Error 170 The requested resource is in use 5 15 2005 7 00 20 PM Error Could not open device Tape0 error 170 The requested resource is in use This error is returned when the backup target device is being used by another application or process Ensure there is not another backup process running when this error occurs In the Windows Task Manager check for any orphaned UB exe processes or more than one UBMS exe process This error can also be caused by UBUI exe when in the beginning stages of a restore Error 1117 The request could not be performed because of an I O device error This error is often related to error 23 This error is almost always accompanied by entries in the Windows System log from either the SCSI card or the tape device On occasion cleaning the device can resolve this error but usually this error means there is a critical failure in the hardware Error 10061 No connection could be made because the target machine actively refused it 5 13 2005 3 53 34 AM Warning Unable to start agent on FIPI 10061 No connection could be made because the target machine actively refused it attempting locally This error occurs when UltraBac s management service cannot connect to the management servi
176. e oF ON Microsoft Office SharePoint Server 2007 NOTE At this time all databases must be restored to the original database name and path Restoring a Content Database to a New Site Collection NOTE For more information on creating a new Site Collection see Microsoft TechNet Office SharePoint Server Create a site collection Create a new Site Collection using SharePoint Central Administration Remove the empty Content Database associated with the new Site Collection Open the UltraBac Management Console Load the index for restore by clicking the Restore tab then select index retrieval method Select the Content Database object for restore PONS a NOTE The Content Database being restored cannot exist on the target server Restore to a new server or follow the instructions under Restoring an Existing Content Database to detach rename the MDF and LDF files Click Action Restore this Backup In the Content database parameters section select the Content Database then click Edit In the UltraBac SharePoint Content Parameters dialog click OK Click Next Restore to restore the Content Database 0 Verify that the restored Content Database is now mounted associated with the new Site Collection NO zow Restoring an Existing Content Database 1 Inthe Windows Services snap in stop the Windows SharePoint Services Timer service 2 Open the Microsoft SQL Server Management St
177. e UltraBac Preferences section of the User Manual 144 UltraBac User Manual UltraBac User Manual UltraBac Preferences g UNC path information UNC path Browse Example ComputerName D VMDKBackups ESX Create Virtual Disk file s only Note UltraBac data files will not be written Restore with UBDR not necessary or possible yA Fig 3 Setting the VMDK target path ESX File Format Options Writing to ESX Datastore When writing to a VMDK file in the ESX format it in necessary to specify the target location in the Virtual Disk Options e ESX Host Name IP address Enter the server name or IP address of of the system that hosts the ESX datastore User name Enter a username that has permission to write to the server s datastore Password Enter the password for the previously specified account Port Enter the port number for the server hosting the data store Inventory path of the virtual disk Specify the server and the data store in brackets as shown in Fig 4 followed by the directory path 145 UltraBac Administrative Guide v9 2 ESX target information r ESX Target X ESX Host Name IP address 10 1 1169 sd User name root Password Port default 902 902 Inventory path of the virtual disk datastore1 backup Ex esxhost1 storage 1 vms ubvmdks ee ee f Virtual Disk
178. e Volune Serial Number is 9A F FF74 Directory of d Exchange Mailbox First Storage Group RSG2G126861682714 208 01 2012 lt DIR gt lt DIR gt a 8 192 E 6 chk 1 648 576 1 648 576 1 648 576 1 648 576 1 648 576 E easeoic 1 648 576 Eaaaaeaicc 1 648 576 EGGBHGH1CCI log 1 648 576 E tmp log AM 597 704 704 Mailbox Database edb 1 File lt s gt 666 181 584 byt 2 Dirts gt 993 239 226 368 bytes free ADA AAS DA ADH Miz ExchangeSMailbox Pirst Storage Group RSG260120881882714 gt eseutil 7r EGA 7d dey Exchange Mailbox Firset Storage Group RSG261268G1L4882714 Corporation ALL Rights Reserved ECOVERY mode gt Fee lt current directory gt rust lt current directory Database Directo d Exchange Mailbox Pirst Storage Group RSG261268618082714 Performing soft recovery F tore Status x complete gt 66 s 98 108 BOperation completed successfully in 5 32 seconds d Exchange Mailbox First Storage Group RSG2G61288G1G82714 gt Fig 7 Example of a soft recovery via command line 5 Mount the recovery storage group More Information For more information on Exchange Volume Shadow Copy VSS support please visit 344 Index A After JODS rci terne ie aa 92 B Backup Set Basics 69 Backup Storage Device Managev 41 BEONE EEE EAEN 92 Cc Command Line Functionality 0 101 Common Backup Errors Explained 303 Configuring 0 cceteeeeeeeeeeeeetetee
179. e Hard disk Hard Disk 2 Volume 0 Fig 4 vSphere Mounting Options Select the Virtual Machine from the dropdown box Select the Hard disk from the dropdown box Select the preferred Volume from the dropdown box Click Mount co oO NO Once the drive is mounted the necessary files can be dragged and dropped as needed To un mount a drive s click Unmount All NOTE If you forget to un mount the drive and close UltraBac you will need to reload the restore Follow the same steps required to mount a backup until the Unmount All option button is visible 244 Knowledge Base UBQ000001 Command Line Backup Restore UBQ ID Number UBQ000001 Last Modified 2009 10 26 Summary This document details the functionality of UltraBac Software v9 command line interface Details Many of UltraBac s features such as backup and restore can be used through a command line interface This is helpful for those that would like to use scripts to automate backups or to chain backup jobs or to have another application kick off your backup This can also be an effective method of troubleshooting UltraBac Software Coat h fes No Update rd er backup Backup or ond to m ecte a to be eraser cify AESEncryptStr gth of command can be ONLY one of the followin t group name Program FilessUlLtraBac SoftwaresUltraBac Fig 1 Command line options 245 UltraBac Administrat
180. e 4 lil BackupPathO lt none gt 5 33PM DGMTRA Fig 10 Backup set loaded in the File Viewer Remote Administration Using the Connect feature it is possible to administer all UltraBac operations from a remote server or workstation This includes creating sets scheduling backups editing sets restoring from tape setting preferences etc When connected to the remote system through the Connect feature the UltraBac user interface will act as if logged into the backup host locally similar to Windows Terminal Services Usage The UltraBac Management Service must be installed and running on the connection target system UltraBac receives the security information required for user authentication on the remote system from the UltraBac Management Service When authenticating through a domain UltraBac will use an account specified for the target system listed in Manage General Authentication Options Show Accounts to gain access to the remote UltraBac host If no specified account is available UltraBac will use the default account 39 UltraBac Administrative Guide v9 2 UltraBac Management Console Restore Manage Tools View Support x Fe Action Backup Set TTBNVLE BackupPathO lt none gt 5 33PM DGMTRA i Fig 11 The Connect feature To connect to the remote system s console 1 Add the target system to the Managed Machines list 1 Select the Manage tab 2 Click Man
181. e only the adapter card should be set to provide termination power to the SCSI chain Newer SCSI devices usually have a setting which can also provide termination power All external and internal devices should have termination power disabled Note however the bus must have termination power 270 Knowledge Base This is normally visible with active termination An external active termination cap has an LED diode which is lighted typically green when power is applied to the bus SCSI Address Conflicts Each device on an adapter card requires a unique address A device s unique address is either set by jumper settings or dipswitches on the device itself or by means of an address clicker when housed in an external cabinet When adding a new device in an external cabinet which is set properly for the address externally but fails to be recognized by the adapter card or the system fails to boot remove the cabinet cover and verify that the clicker connector is actually connected to the address pins on the device and check the termination status to verify that is set correctly Troubleshooting When trying to solve SCSI induced problems basically follow these guidelines 1 Calculate the total SCSI cabling length and verify that it does not exceed the maximum length 2 Inspect the cables and connectors for problems and fit disconnect reconnect and test again 3 Ifa storage device drive is added as the last device and does not work r
182. e specified number of KB Configuration To enter the email notification settings click Edit distribution 83 UltraBac Administrative Guide v9 2 SMTP Distribution List DGMTRA x Fom EXCH865 Add Server P SRYRHOST GJ Add Recipient email usermail com Custom SMTP Port est E Ma OK Cancel Fig 3 SMTP distribution settings e From Address Type in a properly formatted email address This address does not have to be an existing email address any properly formatted address can be used e SMTP Servers Click the Add Server button and type in or browse to the Windows name or IP address of an SMTP server on the network Multiple servers can be added for redundancy e Recipients Click the Add Recipient button and enter a valid and existing email address that should receive the UltraBac notification email s Multiple addresses can be added to allow the notification of multiple users Device Options 84 UltraBac User Manual Schedule New Backup Group 7 Specify which Storage Devices to use while backing up this Backup Group and yt J how to handle Device problems Available Storage Devices Use Devices in this Order BackupPathO UlltraBac Storage Add gt gt HP Ultrium Ta CD DVDO NEC DVD Riw t CD DVD1 KJ4545P ONUOZS lt lt Remove Clear 4 iil 4 ill r Storage Device Options r Check if device is ready
183. e Backup Index 53 Restore this Backup E Index for Backup Backup of CH amp Verify this Backup d Backup Backup of Cl Name View Backup Set Properties WE Fle by File Lily ttt Close this Backup Set fil cy C 4 Mm gt er Yar Backup Set BackupPathO lt none gt 5 33PM DGMTRA Fig 4 The Restore toolbar Locate source Backup Index e Media Loads a list of all backup set indexes stored on the selected backup media e Online Loads a list of all backup set indexes stored on the disk of the backup host e Database Loads a list of options for selecting an index stored in the Index Database 33 UltraBac Administrative Guide v9 2 e Retrieve From Current Media in the Drive Load a list of all indexes on the selected device e Retrieve From Storage Media Group Load a list of all indexes used in the backup on the selected device and any other devices used in that job e Retrieve All Sets in the Database for the local machine Load a list of all indexes in the database for the local system e Retrieve All Sets in the Database Load a list of all sets in the database e Action Loads a list of operations e Restore this Backup Start the restore process for all selected data e Verify this Backup Perform a manual verify of all selected data e View Backup Set Properties View the properties of the currently loaded backup set index Index Properties
184. e Formatted Formats the disc upon first usage to allow for multiple backups BackupPath Devices BackupPath devices are user created output targets that point to a folder on the backup host or on a network path When creating a BackupPath device there must be enough space to hold all data being backed up to that device To create a BackupPath device 1 Open the Storage Device Manager by selecting the Manage tab and clicking Storage Devices 42 UltraBac User Manual Storage Devices Tape CD DVD BackupPath Tivoli FTP Image Partition Remote 4 Backup Path device can be any local or remote drive path where the user has nd permission to write files The selected storage device is highlighted D Add Device as y Cee ee z Name Description Path BackupPath0 UltraBac Storage Device e backup Fig 3 Creating a BackupPath device 2 Select the BackupPath tab 3 Click Add Device UltraBac Disk Storage Device Properties x Listed below are the properties of an UltraBac Disk Storage Device UltraBac will store backup output files in the path you specify below r Device Name UltraBac Storage Device r Path for Device serverl backups images dgmtra Media Limit MB T Eject Media File Limit MB r Auto Deletion of Old Backups Delete Backups Older than x Days C OK Cancel Add Edit Network Share Info
185. e control methods above e To use a remote media library for a scheduled backup create a Remote device select the device as the default and set the Remote device as the first backup storage device under Use devices in this order Configuring Media Pools Media pooling has been implemented to allow better organization and automation of library backups as compared to slot based backups or using a media library in sequential mode Some benefits of using media pools include space savings on tape automatic inventory of bar codes lower level administration and more in depth logging information To use media pools the tape library must have barcode support and only media that has a readable barcode can be used Media pools are created through the media library controls 1 Right click on a tape with a barcode listed 2 Click Media Pool Other 3 In the Media pool name field type a lt name gt for the Media Pool 58 UltraBac User Manual 4 Click Assign ANED UltraBac Management Console fofx or Support Options Configure Drivel Taped MailBox EP mailboxt Slot sloti pin fevan Naa E Slot2 Move to Drive Slot3 Move to Mailbox Slot4 Move to slots Cleaning Tape E Slot Media Pool none E Slot 751EE91F default Slots 751EE920 A Slot9 SE966EBA Other E Slot10 SE966EBB Maintain Pools Slot11 SE966EBC Add Multiple fa clnk EEO d S
186. e enter 1 You will need to create this registry key for each backup path that points to the D2D device on 334 Knowledge Base UBQ000261 Additional File and Driver details UBQ ID Number UBQ000261 Last Modified 2011 05 26 Summary Due to the complexity of the files and drivers UltraBac uses to perform its tasks some files require elevated privileges some third party interop files used may not contain file information properties and some files perform custom actions This knowledge base article provides details of these files Details Files requiring elevated privileges The following files require elevated privileges in order to perform their functions UBRegDIl exe UBUnRegDIl exe licensemaint exe setup exe ubms exe ubui exe Third Party Interop files that may not contain file information properties or valid authenticode signatures Third party files from CodeJock Xtreme Toolkit ToolkitPro ResourceF r dll ToolkitPro ResourceJa dll Third party drivers provided by VMware buslogic sys glib 2 0 dll gobject 2 0 dll gthread 2 0 dll gvmoni dll libcurl dll libeay32 dll liblber dll libldap dll libldap_r dll libxml2 dll mssctlbm dll mssitlbm dll ssleay32 dll symmpi sys types dll UBVimServiceStub XmlSerializers dll zlib1 dll 335 UltraBac Administrative Guide v9 2 Third party drivers provided by Microsoft psexec exe robocopy exe UltraBac generated Interop files UBSharePointLibDMBACKUPLib
187. e for the account to be used in the Domain field Type the account name to be used in the User Name field Type the password for the specified account in the Password field Re type the password in the Confirm Password field Click OK to add the account SO Ole ONS Required account information for connection Enter the user id password and domain to be used for the connection r Account Information User user XXXXXXXX Password XXXXXXXX Confirm Password Domain Domair V Set as default for all connections OK Cancel Fig 4 Account Information UltraBac Administrative Guide v9 2 Checking Set as default for all connections will instruct UltraBac to use the specified account to run the UltraBac Management Service on the local system and to use that account for backup and restore with the following agents Image Disaster Recovery File by File Local File by File Network Share File by File Networked Computer Exchange Exchange Mailbox SQL To add a workgroup user account in UltraBac Click the Show Accounts button in the Authentication tab Click the Add New icon Type the account name to be used in the User Name field Type the password for the specified account in the Password field Re type the password in the Confirm Password field Click OK Type in or browse to the Windows name or IP address of the system t
188. e format MHD or YMDK Backup to Microsoft Virtual Hard Disk format VHD Backup to VMware Server 5 gt Workstation file format Y MDK Backup to VMware ES file format MDK Write YMDK to Windows UNC path Write MDK to ESX datastore lt Back Newt gt Cancel Fig 1 Disaster Recovery Image Agent Options with CIP selected Set the stop time for the CIP monitoring and click Next Type a set description as it will appear in the backup log into the Set Description field but do not modify the File Selection Logic menu Click Next Check View Edit files in the backup set and click Finish 149 UltraBac Administrative Guide v9 2 A UltraBac Management Console Image Disaster Recovery Agent Not Saved xX Backup Restore Manage Tools View Support Connected to DGMTRA Name i Partition 1 C Active Clusters Only Partition 2 D Active Clusters Only i i s Disk 1 BackupPathO lt none gt 5 33PM DGMTRA Fig 2 Image set loaded in the File Viewer 7 Select the partition to be backed up 8 Save the set by clicking File Save from the main UltraBac menu NOTE Only one partition can be selected per CIP backup set UltraBac Progress Machine DGMTRA Action Backup Backing up file Volume Device n a Tapel Barcode 751EE919 Current Group Set Image Disaster Recovery Agent adhoc Current Path Disk 14 Current File Partiti
189. e or IP address of the Tivoli server in the Server field UltraBac Tivoli Storage Manager Device Properties Specify properties of an UltraBac Tivoli Storage Manager device UltraBac will store backup output files on logical storage hosted by the given Tivoli server r Device Information Device Name Tivoli Image Host Server server2 Password XXXXXXXX File Limit MB 512 Port 1500 Folder images r Configuration Data C Program Files UltraBac Software UltraBac dsm opt Browse v Use DSMI_CONFIG environment variable if available r Advanced Properties Node UltraB ac Filespace UltraB ac Using Password4ccess Generate in opt file tive Inactive Files Use Inactive files for Restores Unlock Test Cancel Fig 10 Tivoli device options Enter the password defined on the selected Tivoli server for the Node name in the Password field Enter the folder high level name to use for backup in the Folder field Enter the output file size in the File Limit MB field Click OK to save Advanced Properties Configuration Data This is the TSM Client config file and defines things like the communication protocol and port number to use when communicating with the server Use DSMI_CONFIG environment variable if available Selects whether the DSMI_CO
190. e the log files to a separate location so that the log files can be replayed if needed 5 Clear the contents of the mailbox store folder 6 Right click the database again and select Properties 214 UltraBac User Manual 7 Inthe Properties dialog check This database can be overwritten by a restore and click OK 8 Repeat for all databases to be restored NOTE If the Exchange 2007 server environment is utilizing the Exchange 2007 High Availability options LCR SCR or CCR the restore process is different than a standard Exchange 2007 restore See UBQ000257 Exchange 2007 SCR CCR Restores NOTE UltraBac can restore the Mailbox Store to a recovery storage group in order to recover individual mailboxes See UBQ000250 Exchange 2007 Support See UBQ000265 Using the Exchange 2007 Recovery Storage Group Preparing the Exchange 2010 Server for Restore Open the Exchange Management Console Expand the Organization Configuration node and select a mailbox In the main window select a database to restore Right click the database and select Dismount POM a NOTE Itis highly recommended to move the log files to a separate location so that the log files can be replayed if needed Clear the contents of the mailbox database folder Right click the database again and select Properties In the Properties dialog check This database can be overwritten by a restore and click OK 8 Repe
191. ecessary agents or a full install can be installed to the remote systems Running the full installation on the host machine will allow the backup of remote files SQL databases Exchange servers or a full Image backup of the local system UltraBac agents can be installed on remote systems to allow the backup of their Active Directory System State and Image backups of their physical disks UltraBac device controls can be installed to allow the use of remote tape devices including libraries NOTE During both the installation and uninstallation of UltraBac the system will prompt for the system to be rebooted in order to install uninstall UltraBac s Locked File driver For additional information about files and drivers used by UltraBac please see the UltraBac Knowledge Base See UBQ000261 Additional File and Driver Details To start the install process 1 Download UltraBac and unzip the contents of the downloaded zip file to a temporary directory 2 Double click on the Launcher exe in the temporary directory UltraBac i Visit http Avww ultrabac com Learn about UBDR Gold Exit Program Fig 1 Launch screen for the UltraBac Installer 3 Click Launch UltraBac Installer 4 Click Next in the UltraBac Installer screen UltraBac User Manual 5 Read the UltraBac Licensing Agreement text and check accept the terms of the licensing agreement 6 Click Next to continue Install Types
192. ection J Enable C2 audit tracing UBDOC Administrator I Cross database ownership chaining a View connection properties Ready Fig 2 SQL Server Management Studio Authentication Mode dialog Expand the Security folder then expand Logins Right click on sa and click Properties In the General page set confirm a password for the sa account Click on the Status page 0 Under Login select Enabled then click OK 2 ONO Configuring SQL Server SQL Server Express for remote UltraBac Database clients NOTE UltraBac must be installed locally on the SQL Server SQL Server Express host for remote UltraBac Database clients to work properly Open the SQL Server Configuration Manager Expand SQL Server 2005 Network Configuration Click on Protocols for INSTANCENAME Right click TCP IP and click Enable POD a 319 UltraBac Administrative Guide v9 2 320 COONAN E SQL Server Configuration Manager File Action view Help e MFB SQL Server Configuration Manager Local Protocol Name Status SQL Server 2005 Services Y Shared Memory Enabled E E SQL Server 2005 Network Configuration Y Named Pipes Disabled dle Protocols for SQLEXPRESS amp SQL Native Client Configuration va Disabled hi Disable Properties Help Enable selected protocol Fig 3 SQL Server Configuration Manager Protocols dialog Next click
193. ed in the local Client Network Utility and all servers queried on the LAN UltraBac SQL Agent Backup Options Backup Type Specifies the type of backup to be performed e Full Backs up all selected databases and transaction logs e Incremental Backs up and truncates the transaction logs e Differential Backs up the transaction logs but does not truncate Local SQL Optimization Defines the block size to be used during backup The default is 64Kb The transfer multiple is 24 In most cases these preference should not be changed Security Options Specifies the account information to be used during the SQL backup 203 UltraBac Administrative Guide v9 2 e Windows security Uses the default UltraBac account during the SQL backup e SQL security Uses the specified SQL security account during the SQL backup Other Options e Use VDI Forces UltraBac to use the VDI protocol during backup e Use Volume Shadow Copy Forces UltraBac to use the Volume Shadow copy protocol during backup e Use Named Pipe Forces UltraBac to use the Named Pipes protocol during backup Truncate Log Truncates the transaction logs after the selected backup operation is complete If this preference is not checked the transaction logs will NOT be truncated Restoring an SQL Backup To restore an SQL database Launch the Restore Wizard by selecting the Restore tab and selecting the index source Select the objects fo
194. ed using the Full Install option This will allow all agents and options to be used and controlled from the backup host If installing UltraBac into a mixed 32 64 bit environment check Install files for other platforms and check the applicable platforms This will not install those files it will make them available for remote installation to other platforms UltraBac automatically installs the files for the system s platform UltraBac Installer UltraB ac Installer This product will install UltraBac on your computer To continue click Next V Install files for other platforms Install path C Program Files UltraBac Software UltraB acs Browse Next gt Cance Fig 6 Copying 32 64 bit binaries Uninstall Uninstall UltraBac through Add Remove Programs in the Windows Control Panel 1 Highlight the UltraBac entry in the Add Remove Programs window and click Change Remove UltraBac Administrative Guide v9 2 10 UltraBac Uninstaller Remove data files groups and sets Remove log files Remove index files Remove registry backup files Remove registry entries F Uninstall UltraB ac Filter Driver Provides snapshot for image and LFB backups For this process to complete you will have to reboot Uninstall Exit Fig 7 Uninstalling UltraBac Check Remove all UltraBac user data files on local machine to completely remove the
195. eeeees 286 Suma s aa a a a a E A N 286 Bie ee E E E E E E E E 286 UBQ000198 Backup Account Permissions c cccceceeeceeeeeeeceeeeecaeeeeaaeeseaeeesaeeesaaeseeeeesaas 288 SUMMA i lero ie ae ete ia ee a eee ee t ia a e aian 288 Petal gorii hea Sete ejecta bce S gavel vaudictv bande NEREA E aE T E ORNE 288 UBQ000205 Microsoft SQL WITH MOVE Option sssesessnssnesnssrnnestnnrnssrntnnsrnstnsrnsrnnrnnrn nnne 290 SUMMANY i iiaii aaia iaaii ee ata fede tena Acaeh aade alee eee 290 Det ils icciiez weet ieee avascevaei teh ay ice a dade vi n ii d iita aa A aed 290 UBQ000210 UltraBac Backup Output Files 0 ecccececceeeeeeeeneeeeeeeeceaeeeseneeseeeesaeeesaaeeeeeeeeaas 293 SUMMA iin cy ead tees vance ede ened teases ainda eared a a e ie dee 293 Details in eiiiai nn eae a nna ota dish nee eae ee eee 293 UBQ000227 Recovering to an Exchange 2003 Recovery store 0 c ccceeseeeeeeeesteeeeeeeeeees 294 S mmani a AEE Lh ald ly eg eee ay A ei Ades Meee ever 294 BE TEE E A E N AEA E EE EA A PEE E EE AE EEE T 294 UBQ000229 Unattended Installation of UltraBac c ccceceesceeeeeeeeeeeeeeeeeeeeeeeeaeeeseeseeeeeeaas 296 STORA TAANE TA AAA RE EE ET E E E 296 Er ETEN A E A PE E PE E E T E EEN EAEE TE 296 UBQ000230 UBDR Gold Advanced Tools and Utilities eee eee eeeeeeeeeeeeeeeeeeeeeeeeeeeeees 298 SIOATANI EA E AE T A AEE AE A levteid lenvebhveseave ches bette leave ths eace 298 BE AA E E A E E AE E ATEN AARTE E EEE EE E E T
196. el Fig 4 Restoring an Exchange backup to a flat file NOTE If the original exchange server is not online then the flat file restore will fail with an Error 10061 Please visit the following knowledge base article on how to work around this issue See UBQ000263 Exchange Flat File Restore if Original Exchange Server Offline 216 UltraBac User Manual Exchange 2000 2003 Specific Options By default UltraBac is set to restore the Exchange database to its original location and server To restore to an alternate server perform a multipart restore or use other advanced options click Newer Exchange Options from the Exchange Agent Restore Options screen Exchange 2000 2003 Specific Options Select Exchange Options for This Restore r Restore Destination Restore to Alternate Temporary Log File Directory Restore to r Restore Components ___ r Post Restore Options Single Part Restore Remount Database s Following Restore Multi Part Restore Keep Old Log Files Fig 5 Exchange 2000 2003 options To restore to an alternate Exchange server 1 Check Restore to Alternate Server 2 Type or browse to the Windows name or IP address of the restore target 3 Click OK To restore the Exchange transaction logs to an alternate path 1 Check Alternate Temporary Log File Directory Browse to or type
197. ement Service on the local system and to use that account for backup and restore with the following agents e Image Disaster Recovery UltraBac User Manual File by File Local File by File Network Share File by File Networked Computer Exchange Exchange Mailbox SQL Installing UltraBac on a Remote Client After the initial installation completes the UltraBac installer will give the option to launch UltraBac and to launch the Remote Installer The Remote Installer can also be launched from the Windows Start menu To install UltraBac on a client using the Remote Installer 1 Click Start Programs UltraBac UltraBac Installer 2 Select Install to other machine s and click Next UltraBac 9 2 2 Setup Setup Options Select from the setup options below Install to other machine s _ Replicate Account Information Copy License Server Information Copy Database Server Information lt Back Next gt Cancel Fig 4 Setup options 3 Click the Add New icon type or browse to the name of the client system s to be installed and after adding all of the systems click Next UltraBac Administrative Guide v9 2 UltraBac Managed Machines Below are the machines that will be upgraded installed SelectAll Select None f i Remove Machines l X backup X lab X server lt Back Cancel Fig 5 Selecting systems for installation Sele
198. emove all intermediary devices and retest with the storage device drive connected with a known working cable directly to the adapter card Use the shortest cables possible Only use quality cables spend the extra money Ensure that the adapter card provides termination power and that no other device is also providing power 7 When attaching external devices ensure that the adapter card is physically set correctly Adapter cards must also be modified occasionally to change the default operational characteristics e g set up mode for Adaptec SCSI controllers is accessed by pressing CTRL A during the boot process Only use a quality external terminator spend the extra money Ensure that every SCSI device has a unique address 0 Ensure that only the last device on both the internal and external cable is terminated with active termination 11 Use a quality external cabinet with the best power supply you can find 12 Put the PC and all attached SCSI peripherals on a regulated power source e g UPS BEI has noticed that tape drives are more susceptible to power problems than disk drives oor Om In closing when testing a problem SCSI device that is new it helps to know that the device the cable and the terminator work correctly Parallel testing can often be accomplished on another machine or by removing similar equipment from a known working machine and installing and testing on the problem machine This allows the tro
199. er Manual Select the transport mode selecting how we transfer the backup data e Direct SAN iSCSI NOTE Full and incremental backups must be written to the same backup path e LAN NBD Select Failover to NBD mode if you want UltraBac to attempt to use the NBD if the SAN iSCSI connection Fails Enter the name you wish to assign to the UltraBac set 11d VMware vSphere Agent DEREK2 W E VMware vSphere Agent ME temp2ubesx40 ultrabac com AE vSphere 2K3 X64 1 OE vSphere 2K3 x86 1 DE vSphere 2K3 X86 1 DYN JED vSphere 2K3x86 1SCSI DE vSphere 2K8R2 Basic GPT DE vSphere 2K8R2 Dynamic GPT DE vSphere 2k8R2 ISCSI D vSphere 2K8X64 ISCSI D vSphere 2k x86 1 DE vSphere WIN2K8 X64 1 OE vSphere WIN2K8 X64 DYN D vSphere WIN2K8 X86 1 E vSphere WIN7 X64 1 DE VSphere Win7 X64 DYN Mu it1 vSphere WIN7 X86 1 DE vsphere win7 x86 isesi pE tempubesx40 ultrabac com pE ubesx40 ultrabac com gE ubesx40a ultrabac com gE ubesxiab ultrabac com pE ubesxsupport ultrabac com pE ubesxwarp ultrabac com pE ubesxwarp2 ultrabac com H A ih th e A Name Size O Hard Disk 1 40 GB I Hard Disk 2 5 120 MB D amp Hard Disk 3 5 120 MB Dea Hard Disk 4 5 120 MB DE Hard Disk 5 10 240 MB OE Hard Disk 6 10 240 MB Fig 2 Enumerated vSphere Agent backup set Current Limitations to Scheduling a vSphere Agent Backup The following are limitations of the vSphere Agent 1 Backups can only be saved to a backup path If
200. er that has the necessary permissions to access the UNC path entered above 5 Enter the password for the user account in the Password field 6 Enter the domain for the user account in the Domain field 7 Click Connect to create the mapped drive Ping Machine IP Address This function can be used to test connectivity via Windows name or IP address 137 UltraBac Administrative Guide v9 2 Ping r Ping Machine name or IP address to ping 192 168 1 1 Pinging 192 168 1 1 with 32 bytes of data Reply from 192 168 1 1 bytes 32 time Oms TTL 128 Reply from 192 168 1 1 bytes 32 time O0ms TTL 128 Reply from 192 168 1 1 bytes 32 time Oms TTL 128 Reply from 192 168 1 1 bytes 32 time Oms TTL 128 Fig 31 Pinging a remote system via IP address To ping a remote system 1 From the Tools tab select UBDR Ping Machine IP Address 2 Enter the machine name or IP address to ping into the box 3 Click Ping TROUBLESHOOTING TIPS Issue Failed attempting to restore to dissimilar hardware Error 1 13 2006 5 47 56 PM Failed attempting to restore to dissimilar hardware unable to find existing registry file at CAWINDOWS system32 config system error 3 See http www ultrabac com kb error asp error 2237 for additional information Resolution UBDR is unable to mount the restored volume to updated critical drivers and registry keys 1 Wipe the Master Boot Record or delete all existing partitions 2 Re
201. ery _ Minute s O Sunday O January O Monday O February O Tuesday O March O Wednesday O pil CO Thursday O May lt Back Next gt Cancel Fig 6 Setting the frequency and repeats of a scheduled job More Information See UBQ000069 Troubleshooting SMTP 88 UltraBac User Manual Viewing Scheduled Backups UltraBac has both a Day at a Glance and Month at a Glance calendars that can be used to view scheduled backups The Month at a Glance calendar lists the number of events on each day of the month while the Day at a Glance calendar shows all events for the specified day by time and description To open the Scheduled Events calendar select the Tools tab and click View Events Fig 1 Day at a Glance calendar Scheduled backups can be added opened viewed disabled and deleted through the Day at a Glance calendar To view the properties of a scheduled backup 1 Right click on the backup to be viewed 2 Mouse over the scheduled job to view 3 Click Edit from the expanded menu Scheduled Backup Properties All preferences set during the creation of a scheduled backup can be modified by opening the properties of the job The scheduled backup can also be run manually through this screen To open the properties of a scheduled backup through the Scheduler 1 Select the Tools tab and click View Events 2 Browse to the day of the backup to edit 3 Double click on the description of the
202. eryLevel dword 00000002 FirstBurstLength dword 00010000 ImmediateData dword 00000001 InitialR2T dword 00000000 IPSecConfigTimeout dword 0000003c LinkDownTime dword 0000000f MaxBurstLength dword 00040000 MaxConnectionRetries dword ffffffff MaxPendingRequests dword 000000ff MaxRecvDataSegmentLength dword 00010000 MaxRequestHoldTime dword 0000003c MaxTransferLength dword 00040000 NetworkReadyRetryCount dword 0000000a PortalRetryCount dword 00000005 SrbTimeoutDelta dword 0000000f TCPConnectTime dword 0000000f TCPDisconnectTime dword 0000000f WMlIRequestTimeout dword 0000001e HKEY_LOCAL_MACHINE PE_Sys ControlSet001 Control Class 4D36E97B E325 11CE BFC1 08002BE10318 0000 PersistentTargets HKEY_LOCAL_MACHINE PE_Sys ControlSet001 Control Class 4D36E97B E325 1 1CE BFC1 08002BE10318 Properties DeviceType dword 00000004 DeviceCharacteristics dword 00000100 Security hex 01 00 04 90 00 00 00 00 00 00 00 00 00 00 00 00 14 00 00 00 02 00 34 00 02 00 00 00 00 00 14 00 ff 01 1f 10 01 01 00 00 00 00 00 05 12 00 00 00 00 00 18 00 ff 01 1f 10 01 02 00 00 00 00 00 05 20 00 00 00 20 02 00 00 329 UltraBac Administrative Guide v9 2 Add the iSCSI support to the UBDR Gold v6 0 ISO 330 1 Create an ISO sub directory in your working directory to run the operation in C UBDRE6 ISO Using an ISO editing application such as UltralSO extract the UBDR ISO to your ISO
203. ession options are set globally and cannot be overridden in the scheduled backup groups e Hardware compression Compression is controlled by the storage media e Software compression Compression is controlled by UltraBac and is reported in the backup log e Any available compression Software compression is used if hardware compression is not available e Nocompression Disables the use of compression in all backups 22 UltraBac User Manual Storage Media Protection e Protect media for Days Protects the storage media from being overwritten by UltraBac for the number of days specified Valid entries are 1 through 999 e Allow override Allows protected media to be cleared by UltraBac before backup e Expire media after Uses Sets the number of times the storage media can be used by UltraBac before the media is considered unusable Valid entries are 1 through 9999 NOTE When backing up to an autoloader UltraBac uses the protection settings on only the first tape If the backup uses more than one tape UltraBac will automatically clear the subsequent tapes Holiday Options The Holiday menu can be configured to alter backup behavior on specified days Holidays E Specify the system holiday behavior and edit the list of holidays Events funn sy holidays by default Ea Add New Holiday P oS Description Occurs gt New Year s Day Every Year on
204. estore of a 2000 2003 domain controller please visit the Active Directory Restore 2000 2003 section of the User Manual and for the full restore of a 2008 2008 R2 domain controller please visit the Active Directory Restore 2008 2008 R2 section of the User Manual UliraBac User Manual Active Directory Restore 2000 2003 UliraBac User Manual Active Directory Restore 2008 2008 R2 172 UltraBac User Manual Incremental Differential Backups File by File Agent UltraBac has the ability to perform backups of only modified files using modified file dates or the Archive Bit file attribute Incremental vs Differential Backups Incremental and differential backups are very similar in their function and creation as both are used to minimize the amount of time needed to complete a backup as well as the amount of storage space used Incremental and differential backup sets will back up only the files that have been modified within a specified time period or that have the archive bit attribute set The archive bit attribute is set by Windows when a file is modified NOTE For a detailed description of incremental and differential backup sets including contents and format please see the UltraBac Knowledge Base See UBQ000080 Incremental Differential and Archive Selections e Incremental Backup UltraBac backs up all files modified since the last backup incremental or full and the Clear Archive Bit option is selected
205. estoring to different hardware includes P2V restore physical to virtual r Pre Version 9 0 Decryption Enable decryption of pre version 9 0 encrypted backup Decryption phrase Fig 2 Disaster Recovery Image Restore Options Check Resize partition s 2 3 Click Next 4 Check Run Unattended and click Restore More Information See User Manual UltraBac Disaster Recovery See User Manual UBDR Gold v5 0 v6 0 See UBQ000230 UBDR Gold Advanced Tools and Utilities 302 Knowledge Base UBQ000234 Common Backup Errors Explained UBQ ID UBQ000234 Last Modified 2010 01 21 Summary The list of errors below are commonly found in UltraBac backup log files Along with the error basic trouble shooting steps can help to quickly resolve backup issues Details Error 5 Access is denied 5 31 2005 1 00 39 PM Error Failed to open file for backup FIPI D goldmine GM4W6 DOC error 5 Access is denied This error is directly related to permissions If the user does not have permission to access the specified file this error will be the result Error 23 Data error cyclic redundancy check 5 30 2005 11 52 16 AM Error CheckWriteStatus Error 23 Data error cyclic redundancy check This error usually means the tape device cannot properly read from or write to the current tape Often times this error can be cleared by cleaning the tape drive It is strongly recommende
206. eteaeeteeneeees 286 UX AGON ree aa eaten theses 286 CONVENTIONS sseseeseeseeesessreeseesressresree 2 E Exchange 2000 Agent 211 Exchange 5 5 Agent esesrrecrsrrnsnns 219 F File by File Agent sceeeeeee 163 173 l Image Agent ieeesseesseerresrrrnnnrnn 155 IMPONG sia i iaaii ii Seven eed 27 UltraBac License 27 Incremental Differential Backups 155 173 L Locked File Backup Agent 177 207 M Media Library Controls cceeeeeeeees 56 O Oracle AQ Mt ccesceeeeeeeeeteeeeteeseeneeees 226 P Preferences ccasxiccivedicseatiizaccinctarceiesantzeretases 11 R Restore BasiCs ccccccccccesecceeeeeesceeeeeeees 94 S Scheduled Backup BasSiCs 0see 74 Scheduled Backup Options 0ee 81 Scheduled BackuPS cccccceseeeesees 89 VOWINI eiie e e E ANENA 89 SCSI CRC Errors eaire eni ea 266 SOWING iiinis eneel iann aiia aaas 266 Solaris CliOnt ccccccceesseeeesssseeeeesaes 286 SONING eaa aaea 6c 266 269 SCSI CRC Errors ccccceeesseeeseeseeeees 266 Typical SCSI Problems 0 065 269 SQL Agent 00 0 ceecceeceeeeeeeeeeeeeeeeeeeeeeeeees 199 Static Mirror Image Backup 6 161 T Typical SCSI Problems 269 SOIVING asa e a 269 U UBQO000001 ecceeeteeeeeeees 308 334 335 UBQO000015 20 eecceeesteceeeeees 308 334 335 UBQO000018 cecceecsteeeeeees 308 334 335 UBQO
207. evice residing in the media library when making the device selection during the UBDR Gold restore process e Click Select Storage Devices from the main UBDR Gold menu and highlight a tape device residing in the media library from the Storage Device Manager To access a remote autoloader 1 Select Other when making the device selection during the UBDR Gold restore process 2 Select Remote from the Storage Device Manager 3 Adda remote tape device residing in a media library Starting the Restore Once the storage device is configured it can be selected and enumerated for restore by UBDR Highlight the correct backup storage device and click Next 121 UltraBac Administrative Guide v9 2 Restore Select Device Select the device you would like to restore from in the list below Device Description Path CD DYDO NECYM Yar VMware IDE CDROO AT De ide cdromnecvmw Other Select this to add a device not in the list lt Back Next gt Cancel Fig 13 Selecting the device for restore UBDR Gold will automatically begin searching the media for backup sets Restore Backup from Media Index Ne Select the backup index you would like to load from the list below o o Description Date Time Path Backup of SERVER 5 18 2010 3 17 14 PM File by File Agent Backup of SERVER 5 18 2010 3 17 04 PM File by File Agent Image Disaster Recovery Agent 3 26 2010 2 38 39 PM Image Disaster Recove
208. ext Check Run Unattended and click Restore After the restore completes reboot the system to activate the restored disk or partition No NOTE For resizing the partition during an image restore please visit the UBQ000233 Resize Partitions During Image Restore See UBQ000233 Resize Partitions During Image Restore Single File Restore This option is available only if Enable Single File Restore is checked during the creation of the image set If the preference was selected each partition backed up will have an available directory tree to use for restore selection logic NOTE Single file restore is not supported on the NT4 operating system NOTE Single file restore can only restore from one partition per restore session 108 UltraBac User Manual To begin the restore process PONS Launch the Restore Wizard by selecting the Restore tab and selecting the index source Select and load the index for restore Select the files or folders for restore Click Action Restore this Backup 8 Index for Backup Image Disast Bckup Image Disaster Recovery Agent 5 25 2009 9 00 1 Name Size a g Image Disaster Recovery Agent ow Documents and Settings ey Disko S OE Program Files F 3 0 oe C Active Clusters Only DICT RECYCLER US Sh a sfrrestoretest 2 Documents and Settings tam Program Files DAt 4 E RECYCLER J sfrrestoretest 0 u
209. f both the Full and Differential Incremental sets have the same VHD output settings For further information on Incremental Differential Image Disaster Recovery Agent backups please see the UltraBac User Manual UliraBac User Manual Incremental Differential Backups Image Agent 142 UltraBac User Manual Writing an Image Backup to VMDK File UltraBac has the capability of writing to the native VMware formats both ESX and GSX This backup is written to a UNC path and can be written in parallel with the backup data When creating a VMDK file UltraBac automatically performs all necessary changes to allow the OS within the file to be directly bootable by the selected VMware platform The Virtual Disk Agent is an extra cost option that can be added on to the standard Image Disaster Recovery Agent The VMDK file will be written with a filename that corresponds with the system name and number of the disk selected This filename will not denote the partitions backed up lt server gt _disk lt n gt _ lt VMware platform gt vmdk NOTE VMDK files cannot be created when Continuous Image Protection CIP or VHD option is selected Creating VMDK Files To enable the VMDK option in an Image Disaster Recovery Agent backup set Select the Backup tab from the main UltraBac toolbar Click New Select Image Disaster Recovery Agent and click Next Check Enable backup to Virtual disk file format VHD or VMDk Select either Backup
210. firm that ASP NET v2 0 xxxxx is installed and and the status is Allowed io x File Action View Window Help s G m faB Om S gt an hg Internet Information Services 48 UBDOC local computer Application Pools Web Service Extensions Web Service Extension Status n H hel Ei zE SF All Unknown CGI Extensions Prohibited rvice nsions Y All Unknown ISAPI Extensions Prohibited 93 Active Server Pages Allowed ag ASP NET v1 1 4322 Allowed ASP NET v2 0 50727 Allowed s Internet Data Connector Prohibited s Server Side Includes Prohibited gt Webbay Prohibited Prohibit Properties Tasks Add a new Web service extension Allow all Web service extensions for a specific application Prohibit all Web service extensions Open Help Extended A Standard Fig 5 The Web Service Extensions screen in IIS Manager If ASP NET v2 0 xxxxx is not listed install Microsoft NET Framework 2 0 or later or perform a repair thru Add Remove Programs in the Control Panel on the latest NET Framework installed 284 Knowledge Base UBQ000162 Non UltraBac Specific Registry Keys UBQ ID Number UBQ000162 Last Modified 2000 06 06 Summary Registry keys that affect UltraBac fall into two categories UltraBac Specific and Non UltraBac Specific Non UltraBac Specific Registry Keys are registry keys that UltraBac does not alter or access direct
211. for the set as it will appear in the backup log and click Next Click Finish to load the SharePoint Agent set into the file viewer 221 UltraBac Administrative Guide v9 2 ment Console SharePoint Tools View Support JE SharePoint Agent UBDOC UBDOC DEVShare1_PROF PROFILE HC http UBDOC PORTAL DATA Lj UBDOC DEVShare1l_SERV SERYICE Lj UBDOC DEVShare1_SITE SITE _ UBDOC Search Index_0 _ UBDOC Search Schedules Fig 1 SharePoint Portal 2003 backup set loaded in the File Viewer Microsoft Office SharePoint Server MOSS 2007 Creating a SharePoint Agent Set NOTE The UltraBac SharePoint Agent supports individual document restore from SharePoint Portal 2007 sites only when Enable individual document restores is selected Launch the Backup Wizard by clicking Backup New Click SharePoint Agent to highlight the option then click Next Enter Advanced Account credentials if necessary then click Next Type in or browse to the name of the SharePoint server and click Next Select the Backup Type and choose whether to Enable individual document restores Type a description for the set as it will appear in the backup log and click Next Click Finish to load the SharePoint Agent set into the file viewer NO OU PQ he E e UltraBac Management Console SharePoint Backup of UBDOC SharePoint_Backup_of_UBDOC UB UBDOC Device Tools View Support
212. fying a system in the Select Network Machine screen 8 At the Select Network Machine prompt type or browse to the target machine or domain and click OK Deleting an Account To delete an account from the Authentication menu 1 Click the Show Accounts button in the Authentication tab 2 Click on the account to be deleted 3 Click the red Delete icon To view or modify the properties of an account 1 Click the Show Accounts button in the Authentication tab 2 Click on the account to be viewed modified 3 Click the Properties icon 4 Click OK when finished Backup Options The Backup menu can be used to set system usage and other backup specific options UltraBac Administrative Guide v9 2 Backup Py Set backup and restore preferences r Registry backup path C Program Files UltraBac Software UltraBac RegB ack Browse r Miscellaneous Backup Restore priority i ial Before After job timeout minutes 15 Clear media before backup Verify after backup Compare to disk during verify Fig 5 Backup preferences e Backup Restore priority This setting designates the priority of the system s resources when UltraBac is running o Normal o High o Realtime o Idle e Registry Backup Path The directory used to store the registry dump created during backup e Before After job timeout minutes Through either the se
213. g with Tapeo0 1 Open the Storage Device Manager by selecting the Manage tab and clicking Storage Devices Select the Remote tab Click Add Device Enter the Windows name or IP address of the tape host in the Device Host field Enter the UltraBac assigned device name in the Remote Device field or click Browse to select Click OK to save arwN D UltraBac Remote Storage Device Properties Listed below are the properties of an UltraBac Remote Storage Device UltraBac will store backup output files in the device you specify below Device Host SERVER1 Browse Remote Device tape Browse Cancel Fig 9 Remote device properties Device Selection The currently selected device is shown on the main title bar of UltraBac To set a device as the default 1 Click the device to highlight it 2 Click OK To select the device for use during an ad hoc backup 1 Start an ad hoc backup 48 2 Click the Browse button in the Backup Options Backup Options UltraBac User Manual Py Specify the options to use during this backup Enter the description of this backup This description will be used to identify this backup along with the backup date time and path Backup of DGMTRA Back up to Device Tapel a r Options Clear Media Verify After Clear Archive Bit Fig 10 The Browse button in the
214. gaceke A O EER ED EEE uae 1 ejire sib a t o EE E E A E ieee reer cen reece reer creeper rere rere rece NT 1 Minimum System Requirement cccccccccecceeeeeeeeeeeeeeeeeecaeeeeaaeseeeeeseaeeesaaeseeaeeeseaeeesaeeneneeee 1 Conventions Used In This Manual cc cccceceeeeeeeeeneeceeeeeeeeaeeeeaeeseaeeecaaeeesaaeseeeeeseaaeessaeeeenees 2 Setup and Configuration ccccccccceeeeeeeceeeeeceeeeecaeeseaeeceeeeceaeesseaeeseeeeeseaeessaaeseeeeesceessaeeeeaeeseaees 4 Installing UMABANTE EREA EASE aed Maton ead ke 4 WtraBac PreferenCesici cyiarsag Ania soem teats aatan anid a a caieam Ann has aa atest 11 WitraB ae LICENSING keri aiT ieee asda eed EE EARTE eee 27 UltraBac Management Console cccccceceeeceseeeeeeeeeceeeeceaaeceeeeeseaeeesaaeeseaaeseeeeeseaaeeeeaaeseenees 31 Storage Device Managel cecccceeececeeeeeeeeeeeeeeeceeaeeeeaaeeeeneeceaeeesaaeeeeaaeedeeeeseaeeesaeeseaaeseeeeesaas 41 Wltira Copy ureien cia ii i ai ai ie ave anes aes Deena de Ae 51 Media Library Controls cccccceceeesceceeeeeeeaeeeesaeseeeeeseaeeesaaaeseeeesaeeecaaesseaeeseeeesaeeesaeeeeneeeeaaes 56 WltraBac Database vios etiaai a ia iea at aa a diene 66 Backup and Restore Basi6S oa ainenviiiise aiueo iiia ai a taS ANAE aAa iS 69 Backup Set Basics isnin taeda ai isir ara eed aed leavin edad 69 Scheduled Backup BasSiCS c cccccccececeeceeneeceeeeeeeaeeeeaaeseeneeceeeesaaeseenaeegeneeseeeeseaaeseeaaeseeneesaas 74 Scheduled Backup Optio
215. gh a configuration control screen on the autoloader Please refer to the manufacturer s documentation for more information on this setting Slot Based Backup This option allows a range of autoloader slots to be specified for use in a scheduled backup group If the amount of data backed up is larger than the capacity of the slot range the backup will abort when it reaches the end of the tape The slot range is specified during the creation of a scheduled group in the Scheduled Backup Wizard NOTE This setting will only be available if an autoloader tape device is specified as the first device to use under Use devices in this order during a scheduled backup To view the media library settings of a group 1 Select the Tools tab and click View Events 2 Double click the backup job to be viewed 3 Select the Library tab 62 UltraBac User Manual Schedule New Backup Group J Specify library media usage for this Backup Group r Media usage options Start with the current media in the drive Starting library slot Ending library slot Fig 9 Library tab in the properties of a scheduled backup group Media Pools Media pools are assigned to each backup through the Scheduled Backup Wizard or through the scheduled backup s properties If the amount of data backed up exceeds the tape space provided in the media pool a secondary or spillover media pool can be defined NOTE
216. gh risk for data loss when using this driver Downgrading to an older version of hplto sys such as v1 0 6 1 05 14 2009 resolves this issue with no impact to device functionality usability or backup integrity To downgrade the driver Windows 2008 Vista 1 Go to Start Run type in compmgmt msc then click OK to open the Computer Management console 2 Inthe left pane click Device Manager then in the right pane expand the Tape Devices tree 3 Right click on the HP LTO Ultrium device to be downgraded then click Properties 4 Select the Driver tab and confirm the current driver loaded is HP LTO v1 0 6 2 07 14 2009 then click Update Driver 5 Click Browse my computer for driver software 6 Click Let me pick from a list of device drivers on my computer 7 Click Have Disk then click Browse 8 Browse to the location of the older driver such as v1 0 6 1 then click Open 9 Click OK to search the location for driver s 10 Select the driver then click Next to begin installation of the selected driver 11 Click Close to exit the Update Driver Software wizard 12 Right click on the updated HP LTO Ultrium device then click Properties 13 Select the Driver tab and confirm the driver was properly updated to the older version 14 If you have any other HP LTO Ultrium devices repeat steps 3 13 to update the driver for those devices 323 UltraBac Administrative Guide v9 2 Win
217. h tape device Locally attached tape devices are automatically enumerated by UltraBac numbered in sequential order starting with the lowest SCSI ID UltraBac will automatically assign names to these devices starting with Tape0 Storage Devices Tape CD DVD BackupPath Tivoli FTP Image Partition Remote 4 Tape Device can be any locally attached tape device including libraries The selected storage device is highlighted ws Description Tapel HP Ultrium Tape Fig 1 Tape devices CD DVD Devices If a CD DVD writable drive is installed in the backup host it will automatically appear in the CD DVD tab 41 UltraBac Administrative Guide v9 2 Storage Devices Tape CD DVD BackupPath Tivoli FTP Image Partition Remote 4 CD DVD Device can be any locally attached CD or DYD writer The selected Q storage device is highlighted Name Description Path CD DYD0 _NEC DYD Riw ND 36504 N ide cdrom_ner CDB DVD1 KJ4845P GNUO25 SCSI CdRomDe scsittcdrom ve Fig 2 CD DVD devices The UltraBac CD DVD device uses two methods to write backup data to disc in a RAW format This format makes the disc unreadable to the Windows operating system To set the write method of CD DVD devices highlight the device to select and click the Properties button e Unformatted Allows for the full capacity of the disc to be used but the disc can only be used for one backup job before being erased
218. he archive bit attribute after the file is backed up This option is used when performing incremental or differential backup jobs Agent Host The system where the UltraBac File by File Agent will be hosted This defaults to the backup server if blank UltraBac User Manual File by File Agent Properties The default behavior of the UltraBac File by File Agent can be modified in the Manage Agents File by File Local menu This allows specific options to be selected by default when creating file by file backup sets Other than the Files to skip option these options can be overridden by the properties of each backup set or when a restore is performed File by File Agent 7 Restore permissions 7 Restore folder permissions V Restore Reparse Data Systemfiles Userfiles Z Enumerate Reparse Points Use these exclusions exclusively on all 7 Backup Resolved Reparse Points Maintain Last Access Date Can be slow Z Disable Last Access Date for remote DGMTRA Set the default options for the File by File agent r Overwrite option Ask Maintain compression on files during Restore r Locked File Backup Restore in use files F Enable r Files to skip during backup machines backed up by DGMTRA Merge these exclusions with all machines backed up by DGMTRA z Use these exclusions only locally on backups Clear archive bit on bac
219. heck the card itself Run diagnostics and or switch cards if possible Termination is quite often the problem with 1111 and 1117 errors especially if these errors don t occur on backup and DO occur on verify You should always verify all backups for this reason More Information 267 UltraBac Administrative Guide v9 2 See UBQ UBQ000092 Solving Typical SCSI Problems 268 Knowledge Base UBQ000092 Solving Typical SCSI Problems UBQ ID Number UBQ000092 Last Modified Last Modified 2010 01 21 Summary Installing a SCSI based storage device drive with removable media often creates a problem which can be extremely frustrating and time consuming to track down Understanding SCSI is a fundamental requirement to solving problems introduced by changing or adding devices on a SCSI bus SCSI stands for Small Computer System Interface SCSI has allowed diverse peripheral manufacturers to develop new devices for a broad range of platforms SCSI devices are connected and cabled together in a daisy chain to the SCSI adapter card or controller Each device must have a unique address which is normally 0 6 A SCSI controller supports one chain usually which allows both internal and external devices to be connected The controller is normally assigned device number 7 The internal cable is a flat ribbon cable with 1 7 IDC connectors One end of the ribbon cable is plugged into a connector block on the controller card and then is plugged into e
220. ialog box starts with the text Windows is running in Safe Mode OLB OO NOTE Active Directory domain administrator accounts are not available as the Active Directory is offline The SAM account must also be defined in UltraBac before attempting restore Authoritative System State Restore To perform a System State restore follow these steps 1 Run UltraBac by selecting from the Windows task bar Start Programs UltraBac UltraBac Management Console 2 Access the Accounts section from the Menu bar under Manage General Authentication Options and click Show Accounts 3 Edit the Default Account to use the account name and password with which you are currently logged into Directory Services mode making sure that the Domain field is blank When the system is rebooted after restore this account will need to be returned to the Backup Administrator account 4 Load the index containing the System State backup that is to be restored The Active Directory components will appear as objects under the System State icon in UltraBac NOTE When restoring the System State Active Directory all System State components must be restored If one component is excluded from the restore all objects will be excluded 5 6 From the Restore tab in UltraBac select Action Restore This Backup to bring up the Restore Options screen 7 Atthe Restore Options screen click Next 8 Check Run
221. iew Edit files in the backup set This opens the set in the File Viewer showing all files directories and the selected files data defined in the backup set This screen is used to select and or deselect files and data from the backup set 71 UltraBac Administrative Guide v9 2 UltraBac Management Console Restore Manage Tools View Support Connected to DGMTRA z EC ubusb use HC utilities av EE vmware virtual Machine Console 4 lil BackupPathO lt none gt 5 33PM DGMTRA i Fig 4 Viewing a file by file local agent backup set in the File Viewer When viewing a backup set select the files to be backed up by marking the box directly to the left of the desired file folder data in blue Save the backup set by clicking Action Save Backup Set Properties When loaded into the File Viewer each backup set can be modified through the Set Properties The Set Properties can include the Set Description encryption key settings or other options These options can vary depending on the agent used in the set To view the properties of a backup set 1 Load a backup set into the File Viewer 2 Click Action Set Properties 72 UltraBac User Manual Set Properties Description Before After Jobs File by File Agent Backup Set Options Select the Backup options that will be saved in the Backup set 7 Enumerate Reparse Points J Backup Resolved Reparse Points Freeze All Drive F Maintain
222. iles lt vm host gt lt guest gt FileVM lt drive letter gt If the specified path is D restore and the machine called NEWVM s hosted on an ESX server named ESXSERVR C drive is being restored the path would look like this D restore ESXSERVR NEWVM C 198 UltraBac User Manual SQL Agent Using the UltraBac SQL Agent Microsoft SQL can be backed up online without stopping the services prior to backup If the SQL services are not running the backup will not be successful The SQL agent must be installed on each of the SQL servers you are planning to backup Setup and Configuration Before backup the SQL server should be registered in the SQL server list 1 From the Manage tab click Agents SQL Agent 199 UltraBac Administrative Guide v9 2 CLN 2K3R2 2 SQLEXPRESS CODE SIGN _ Truncate log Fig 1 SQL Agent options 2 Click Edit Server List 3 Type the SQL server name into the Server instance field or wait for UltraBac to detect the SQL servers in the network and then highlight the desired server by clicking on it 200 4 5 6 UltraBac User Manual SQL Server Agent Edit Server List Maintain the list of SQL servers and instances SOL Servers On Network 2008R2 HYPERV AKIHIRO ALENA Saved Servers 2008R2 HYPERY CLN 2K3R2 2 SQLEXPRESS CODE SIGN BACKUP CLN 2K3R2 2 SQLEXPRESS CLN 2K3X64 1 SQLEXPRESS CLN 2K3X64 2 SQLEXPRESS CODE SIGN DAPHNE DAVIDC S
223. in bad sectors 69328 in use by the systen 54464 occupied by the log file 7636224 available on disk 4696 bytes in each allocation unit 2626595 total allocation units on disk 1967556 allocation units available on disk a ubdr gt Fig 32 Running chkdisk from the UBDR command window Issue System fails to boot after restore A system boot failure can show itself in several ways e Flashing blinking cursor e Ntldr failed to load message e Blue Screen Resolution The boot partition may not be marked Active To mark the partition as Active while booted into UBDR Gold 1 Select the Tools tab and click UBDR Command Prompt 2 Type diskpart and press Enter 3 At the DiskPart prompt type select disk lt n gt and press Enter 4 Atthe next DiskPart prompt type select partition lt n gt and press Enter 5 Type active and press Enter Partition DVD ROM Partition Partition volume e S Partition DISKPART gt Fig 33 DiskPart from the command window Issue System fails to boot after restore A system boot failure can show itself in several ways e Flashing blinking cursor 139 UltraBac Administrative Guide v9 2 e Ntldr failed to load message e Blue Screen Resolution The original system disk had an EISA partition and target disk does not have the partition To fix this problem edit boot ini and change the boot partition from 2 to 1 Select the Tools tab and click UBDR Command
224. ing on the size of the Oracle database it may take several minutes for the database to dismount and for backup to begin Restore Restoring an Oracle database requires the data to be restored using UltraBac then the database must be mounted by the Oracle administrator 1 Launch the Restore Wizard by selecting the Restore tab and selecting the index source 2 Select the objects for restore 3 Click Operations Restore Selected Files 230 UltraBac User Manual Oracle Agent Restore Options x Set options to restore from backup Keep Original location If checked shut down the instance before starting restore NOTE Overwriting the current ONLINEREDOLOGS can hinder the recovery process r New Location Browse Pre Version 9 0 Decryption Enable decryption of pre version 9 0 encrypted backup Decryption phrase Next gt Cancel Fig 7 Oracle Agent Restore Options 4 Check Keep Original Location to restore the Oracle database to its original location 5 To restore to an alternate location type in or browse to an alternate restore path in the New Location field and click Next 6 Check Unattended and click Restore 231 UltraBac Administrative Guide v9 2 Ux Agent The UltraBac Ux Agent provides UltraBac with the ability to back up files from the following platforms HPUX Linux RPM Linux OSX AIX BSD Sparc Solaris Intel
225. inistrative Guide v9 2 e Restoring to a new partition disk array of a larger size Many of these options will require the de selection of partitions prior to restore To enter the file selection screen click the Cancel button in the Restore Options screen Restoring to the Original Disk s When restoring to the original disk s the following options should be selected e Restore entire image to physical device e Restore to original disk partition r Select Image Restore Method Restore entire image to physical device Advanced Tools IV Restore MBR Dynamic Disk configuration data Restore to original disk partition When corect disk is indeterminable Overwnte when destination disk is blank Overwnte always Overwnte any existing drivers with new drivers will choose the driver to install Choose this option if you have a specific SCSI controller driver r Pre Version 9 0 Decryption Enable decryption of pre version 9 0 encrypted backup Decryption phrese Fig 20 Options used when restoring to the original system If all partitions are still on the target disk s it is not necessary to restore the MBR Restoring the OS to a New Partition Disk Array of the Same Size as Original When restoring to a new partition disk array of the same size as the original disk select these options 128 UltraBac User Manual Rest
226. ion Set the description as it will appear in the backup restore and verify logs Before After Jobs Set scripts to run before or after the backup set is run File by File Agent Backup Set Options Account Set the account information to be used during the backup set File by File Agent Backup Set Options O Enumerate Reparse Points Enumerate and back up any selected reparse points Backup Resolved Reparse Points Back up the data linked by the reparse points Maintain Last Access Date Can be slow UltraBac will not show the file as being accessed during backup Use this preference only if necessary Disable Last Access Date preservation for remote backups This preference will disable the Maintain Last Access Date preference when backing up a remote systems Enable Locked File Backup Freeze the target partition using the UltraBac Locked File Backup driver prior to the backup and thaw the partition after the set is finished Freeze All Drives Freeze all partitions on the backup target prior to running the backup This option should be used if backing up a relational database spanning multiple partitions to ensure that the database and its logs maintain their integrity Do not use Volume Shadow Copy Service Forces UltraBac to use the UltraBac Locked File Backup driver when backing up on Windows 2003 XP VSS is not available on versions of Windows prior to 2003 XP Clear archive bit Clears t
227. ion Date Since beginning of month Since beginning of day Since beginning of week In the last J days Modified J days ago OK Cancel Fig 2 Include Exclude Files Dialog The By Modification Date option lists Since beginning of month Since beginning of day Since beginning of week Modified files Archive bit In the last lt x gt days Modified lt x gt days ago The Since beginning of month option automatically selects all files modified since the first of the month for backup This selection is a pseudo differential backup based on having performed a full backup at the end of the previous month The Since beginning of week option automatically selects all files modified beginning on Monday This selection is a pseudo differential backup based on having performed a full backup at the end of the previous week The Since beginning of day option automatically selects all files modified beginning at 00 01 or 12 01am This selection is a pseudo differential backup based on having performed a full backup at the end of the previous day The Modified files Archive bit option automatically selects any file with its archive bit set The In the last lt x gt days option automatically selects all files modified beginning lt x gt days ago the user specified number determining the selection logic This selection is a pseudo differential backup based on having performed a full backup at the en
228. iption as it will appear in the backup log into the Set Description field but do not modify the File Selection Logic menu Click Next Check View Edit files in the backup set and click Finish oo 156 UltraBac User Manual View Support com New Open i Partition 1 C Active Clusters Only m i i E Partition 2 D Active Clusters Only a Disk 1 BackupPathO lt none gt 5 33PM DGMTRA i Fig 2 Image set loaded in the File Viewer 6 Save the set by clicking Action Save from the main UltraBac menu Restoring an Incremental Differential Image Backup To restore an Incremental Differential Image backup the full backup prior to the incremental differential backup must first be restored Once the full backup is restored the differential backup can be restored If restoring an incremental image each backup must be restored in chronological order starting with the full backup NOTE If one incremental image backup is lost or corrupt all subsequent incremental image backups will become unrestorable To begin the restore process Launch the Restore Wizard by selecting the Restore tab and selecting the index source Select and load the index for restore Select the disk or partition for restore Click Action Restore this Backup PON 157 UltraBac Administrative Guide v9 2 r Select Image Restore Method Restore entire image to physical device Disk1 Partition
229. irst be removed after the database has been unmounted or the restore will attempt to overwrite the Recovery Storage Group Preparing the Exchange 2000 2003 Server for Restore All Microsoft Exchange services must be running and the Mailbox and Public Folder Stores must be dismounted Also the preference This Database can be overwritten by a restore must be checked for a restore to be allowed 1 Open System Manager Expand the hierarchical tree until you can see the Mailbox Store and Public Folder Store 3 Right click on the Mailbox Store and select Dismount Store 4 Right click on the Public Folder Store and select Dismount Store NOTE It is highly recommended to move the log files to a separate location so that the log files can be replayed if needed Clear the contents of the mdbdata folder Right click on the Mailbox Store click Properties and access the Database tab Click This Database can be overwritten by a restore and click OK Right click on the Public Folder Store click Properties and access the Database tab Click This Database can be overwritten by a restore and click OK OSNND Preparing the Exchange 2007 Server for Restore 1 Open the Exchange Management Console 2 Expand the Server Configuration node and select a mailbox 3 In the main window select a database to restore 4 Right click the database and select Dismount NOTE Itis highly recommended to mov
230. is To give the necessary privileges to domain admin on SERVER you would use the following utilities ftp ftp ultrabac com pub utils bupriv bupriv zip This also requires the ntrights exe from the NT Resource kit Once you have ntrights exe bupriv ini and forbupriv cmd in a temp folder run the following command forbupriv domain admin server To use this command you must have a file called bupriv ini in the same directory as this command file You must also specify at least one command line option Example forbupriv DOMAINNAME USERNAME To add the privileges to another machine in the network you must specify 2 options at the command line Example forbuipriv DOMAINNAME USERNAME COMPUTERNAME Once this has been run you will need to refresh the permissions More Information See UBQ UBQ000112 Trouble Shooting Permissions Issues 289 UltraBac Administrative Guide v9 2 UBQ000205 Microsoft SQL WITH MOVE Option UBQ ID Number UBQ000205 Last Modified 2010 01 12 Summary This document details the process of restoring a Microsoft SQL database to an alternate location or with an alternate database name using UltraBac Details UltraBac has the ability to move Microsoft SQL databases to either an alternate SQL server or to the same server renaming the Databases by using the SQL WITH MOVE option when restoring To use the WITH MOVE option the exact database file names both the data and log files will
231. it key 3 Select the method for generating the encryption key o Generate key from ASCII phrase Creates an encryption key using any ASCII characters of the specified encryption strength o Generate key automatically Creates a random encryption key using HEX characters of the specified encryption strength o Enter hex key directly Allows a user to create a specific encryption key using HEX characters of 32 48 or 64 characters 314 Knowledge Base 4 Click OK to set the encryption options as specified Additional AES Options e Encryption key The Phrase and Confirm phrase fields allow users to enter view or modify their encryption key e Import key to local registry Allows users to import currently existing encryption key files to the local registry e Export key to file Allows users to export the current encryption key to an encrypted text file Using an Encryption Server Once a system is configured to use AES it can be used as an Encryption server For ease of use it is recommended to use only one Encryption Server per network but multiple servers can be used if such a configuration is necessary AES in the UltraBac Log Files To ensure that AES is being used during backup check for the following information in the UltraBac log files This set is encrypted on the media NOTE The text in the log file will not be highlighted SET Backup of UBDOC File Backup_of UBDOC UB Agent WIN32 Device
232. it on a Windows 7 OS http www microsoft com downloads en details aspx familyid 696DD665 9F 76 41 77 A81 1 39C26D3B3B348 amp displaylang en NOTE If you are going to be adding iSCSI to a 32bit UBDR then you will need to be on a 32bit Windows 7 OS and if 64bit then you will need to be working from a 64bit Windows 7 OS Or you can install the Windows 7 AIK on any supported OS but you will need to copy the iSCSI files from the correct Windows 7 OS architecture Create the registry files that will be needed NOTE Create a working directory that will be used throughout the process For our example we created and use C UBDR6 Using a plain text editor notepad exe and create the two registry files that will be needed File name iSCSlsoft reg Copy and paste to text of document and save in your working directory Windows Registry Editor Version 5 00 HKEY_LOCAL_MACHINE PE_Soft Microsoft Windows NT CurrentVersion Svchost Godzilla hex 7 4d 00 53 00 69 00 53 00 43 00 53 00 49 00 00 00 00 00 HKEY_LOCAL_MACHINE PE_Soft Microsoft Windows NT CurrentVersion iSCSI HKEY_LOCAL_MACHINE PE_Soft Microsoft Windows NT CurrentVersion iSCSI Discovery AllowiSNSFirewallException dword 00000001 HKEY_LOCAL_MACHINE PE_ Soft Microsoft Windows NT CurrentVersion iSCSI Discovery Authentication Cache HKEY_LOCAL_MACHINE PE_ Soft Microsoft Windows NT CurrentVersion iSCSI Discovery Send Targets 326 Knowledge Base HKEY_LOCAL_MACHINE PE
233. ition s starting sector at 63 e Windows 2008 Vista or later OS Sets the partition s starting sector at 2048 e Maximum disk space in MB Specifies the available space on disk e Minimum partition size in MB Specifies the maximum size available for a partition After manually creating a partition ensure the partition has been successfully created by checking the Select Partition drop down menu on the Select Image Restore Method dialog It may be necessary to create a partition up to 8MB smaller than the available space in order for the partition to actually be created 126 UltraBac User Manual More Information More Information Select Disk E Model YMware Virtual Firmware Rev 1 0 Disk Size 15 00 GB Disk Type Basic SCSI Bus 0 SCSI Logical Unit SCSI Port SCSI Target ID Cancel Fig 19 Additional information on the disk layout The More Information option allows the following disk information to be viewed Model Firmware Revision Disk Size Disk Type SCSI Bus Number SCSI Logical Unit ID SCSI Port SCSI Target ID Clicking OK or Cancel will close the More Information screen Restoring the OS to the Original Server There are several common scenarios for doing an Image restore each requiring different options to be set These include e Restoring to the original disk s e Restoring to a new partition disk array of the same size 127 UltraBac Adm
234. ity before the installation begins If access to the lt machinename gt admin share is denied the setup will fail A Net Use command run prior to the installation with the proper credentials can establish access to the admin share enabling the installation to complete An example of the Net Use command follows Net Use machinename U domainname username password 296 Knowledge Base More Information See User Manual Installing UltraBac 297 UltraBac Administrative Guide v9 2 UBQ000230 UBDR Gold Advanced Tools and Utilities UBQ ID Number UBQ000230 Last Modified 2011 02 25 Summary In UBDR Gold you will sometimes need to restore to a larger or smaller partition To do this you will need to use the advanced tools to create the new sized partitions Details Advanced Tools The Disaster Recovery Image Restore Options dialog box has an Advanced Tools option through which partitions may be edited similar to the DOS FDISK utility Editing dynamic disk volumes are not supported however only basic disks may be created deleted and added The utility may be used in cases where only one partition is to be restored to a different location or perhaps when resizing a partition is necessary to expand the target for restore Clicking Advanced Tools will show a dialog box similar to the screenshot below 298 Knowledge Base Advanced Tools r Selection Select Disk More Information Disk Type Basi
235. ive Guide v9 2 Backup The options for backup are set in the UBB backup group file If you chose to perform a command line backup of a UB backup set file you will need to specify the following options e PrepareMedia lt volumelabel gt This option will clear the storage media and give the media a new Volume Label If this option is excluded the backup will append to the media e Device lt device number or name gt This option will allow you to select a storage device other than the default device For a tape drive use the device number as specified in UltraBac To backup to a disk path use the format BackupPath0O to back up to device BackupPath0 as defined in UltraBac UltraBac will not recognize a UNC path as a storage device Example C Programs UltraBac Software UltraBac gt ub exe Backup TestSet ub Device BackupPathO PrepareMedia TestMedia This command line will back up the set TestSet ub using any preferences contained within the set It will use the device designated BackupPath0 which also can be specified as Device 1000 Before using that device for backup it will prepare the media using TestMedia as the media label et C WINDOWS system32 cmd exe ub exe Backup TestSet ub Device BackupPatho P t ub Device BackupPath Preparetiedia Testiedia fem w c Build Dat Volume Label TestMedia Backing up se d Set ub to device BackupPath Opening devic sackupPath Fig 2
236. iver s INF file Click Inject Close the UltraBac Management Console When prompted to reboot click No oP oN gt When the Network screen opens the newly injected driver will be loaded and ready for use Rescan Disks After attaching a plug and play disk to a system USB VMDK VHD clicking Rescan Disks will force UBDR to re scan the system for the newly added disks without the need to reboot 136 UltraBac User Manual Busy 9 Disk Rescan in progress Fig 29 Re scanning the system for newly added disks Map Network Drive UltraBac has the ability to map a network path as a drive letter through the UBDR Management Console This mapped drive letter can be used as a storage device log path index path or as a driver location Map Network Drive r Map Network Drive Enter the UNC path to the share you d like to map to a network drive Please enter the account information to use for the connection Share Name dataservc backups server Browse Share Name gt a User Admin XXXXXXXX Password Domain LABORATORY Connect Cancel Fig 30 Mapping a network drive To map a network drive 1 From the Tools tab select UBDR Map Network Drive 2 Inthe Share Name field type or browse to a UNC path 3 From the Share Name menu select the letter to use for the mapped drive 4 Inthe User field type the name of a us
237. kup Fig 5 File by File Agent properties The available default options to be set Maintain directory structure on Restore Restore files and folders with the original parent folder structure Maintain compression on files during Restore If a file was compressed when backed up that compression will be maintained after restore Restore in use files Forces the restoration of in use files The overwritten in use files will not become active until the system is rebooted Restore permissions Restores previously existing permissions on files Restore folder permissions Restores previously existing permissions on folders Restore Reparse Data Restores the data linked by the reparse point Enumerate Reparse Points Enumerate and back up any selected reparse points Backup Resolved Reparse Points Back up the data linked by the reparse points Maintain Last Access Date Can be slow UltraBac will not show the file as being accessed during backup Use this preference only if necessary 167 UltraBac Administrative Guide v9 2 e Disable Last Access Date for remote backups This preference will disable the Maintain Last Access Date preference when backing up remote systems e Clear archive bit on backup Clears the archive bit attribute after the file is backed up This option is used when performing incremental or differential backup jobs Overwrite Options These options specify how files should be han
238. l 2 Review the list of components in the Setup Summary and click Next UltraBac Administrative Guide v9 2 NOTE UltraBac requires elevated privileges due to the administrative functionality utilized by the backup product It is recommended that the UBMS account be given Domain Admin privileges for backing up domain systems and services or local Administrator permissions for non domain systems To set up a Backup Account that is not an account with Domain Admin permissions please see the UltraBac Knowledge Base See UBQ000198 Backup Account Permissions More information See UBQ000112 Troubleshooting Permissions Issues 3 Type the account name to be used for backup in the Account field Required account information for connection Enter the user id password and domain to be used for the connection r Account Information User Administrator XXXXXXXX Password XXXXXXXX Confirm Password Domain DOMAIN 7 Set as default for all connections Fig 3 Entering account information into UltraBac 4 Type the account s domain in the Domain field When installing in a workgroup leave this field blank 5 Type the password into the Password field 6 Re type the password into the Confirm Password field and click OK Checking Set as default for other connections will instruct UltraBac to use the specified account to run the UltraBac Manag
239. l Differential Backups Image Agent UltraBac has the ability to track and back up an image of only the disk sectors that have been modified since the last full image backup This ability will help minimize the amount of space required to store image backups and will allow a server to be quickly backed up and restored as necessary UltraBac creates a file called UltraBac_DF2K idx a hidden system file on each partition being backed up differentially or incrementally This file tracks all modified clusters on the partition and is cleared during a full or incremental image backup NOTE If you reboot the system the sector tracking will be reset and UltraBac will perform a full backup automatically on the next Backup NOTE The UltraBac Image Disaster Recovery Agent does not support differential images of dual boot systems A full image backup will have to be performed after each boot into the secondary OS Setup and Configuration NOTE To create an image backup of a remote system the UltraBac Image Disaster Recovery Agent must be installed on the system being imaged For more information on installing the Image Disaster Recovery Agent please visit the Installing UltraBac section of the UltraBac User Manual UliraBac User Manual Installing UltraBac Creating a Differential Incremental Image Set 1 Launch the Backup Wizard by selecting the Backup tab and clicking New 2 Click Image Disaster Recovery Agent to highlight
240. l backup of the system partition including the System State Registry for NT4 machines When restoring a failed operating system hardware identical to the original machine should be used If the system is being restored to different hardware the restore of the registry could be unsuccessful or the system may not be stable after reboot If it is not possible to restore to identical hardware try to match the new hardware as closely as possible to the old In addition it is possible to restore only the Software hive of the registry under HKey_Local_Machine Install the operating system back to the original systemroot name which is named WINNT or Windows by default The Windows name or computer name also must be the same the original system that was backed up If systemroot or the computer name on the new machine is different than the source backup the restore will not be successful When the new operating system has been installed install UltraBac on the system 171 UltraBac Administrative Guide v9 2 Once the operating system and UltraBac are installed restore the entire system partition and system state back to its original location In the restore options ensure that Restore in use files is checked Also ensure the Unattended box is checked before starting the restore If Unattended is not checked UltraBac will return a prompt every time a file is skipped or overwritten NOTE For more information on the full r
241. lakt RE REY ee Fig 4 Media Pools in the Autoloader Library controls Next to the barcode number the assigned media pool name will appear Pool lt Media Pool Name gt Any available barcode can be added to the media pool by right clicking on the barcode number and assigning the desired pool To add multiple barcode tapes to the media pool 1 Right click on a tape with a barcode listed 2 Click Media Pool Add Multiple Other Media Pool Right Click options e none Remove the specified barcode from the media pool 59 UltraBac Administrative Guide v9 2 Drivel Taped Mailbox EP mailBox1 5 Slot _ r Move to Drive i Slots hii Move to Mailbox gt E siota 751q Moveto 6 slots 751g__ Cleaning Tape ia Slot 6 751 Media Poo E Slot 751EE91F default v temp E Slot 751EE920 A Slot9 SES66EBA Other A Slot10 SE966EBB Maintain Pools f Slot11 SE966EBC Add Multiple fa alaki SFOcerRn Fig 5 Media pool options e default Adds the selected media to the default media pool e Other Opens a dialog that allows a new media pool name to be specified Select media pool i Enter the name of the media pool to assign the selected i lil media to below Media pool name Daily Backup i Assign Cancel Fig 6 Specifying the media pool name e Maintain Pools Opens the Media Pools maintenance
242. lation Windows Authentication Mode Mixed Mode Windows Authentication and SQL Server Authentication Specify the sa logon password below Enter password iok Confirm password iok Help lt Back Cancel Fig 1 SQL Server Setup Authentication Mode dialog 4 Complete the installation with the default settings Changing Authentication Mode of an existing installation NOTE The Microsoft SQL Server Management Studio SQL Server Management Studio Express is required to alter the Authentication Mode of an existing installation Open the SQL Server Management Studio SQL Server Management Studio Express Connect to the SQL Server Instance to be configured Right click on the SQL Server lnstance then click Properties Select the Security page Under Server authentication select the SQL Server and Windows Authentication mode radio button eO N 318 Knowledge Base E Server Properties UBDOC SQLEXPRESS lol x Select apage S Script 7 Help LA General LA Memory L Processors Server authentication A Security A Connections Windows Authentication mode A Database Settings L2 Advanced gt Permissions Login auditing C None Failed logins only Successful logins only Both failed and successful logins Server proxy account Enable server proxy account Proxy account l Password l Server Options UBDOC SGLEXPRESS Conn
243. lection screen can also be used to create modified file backups or exclude files with a particular extension To select files of a specific extension 1 Right click on the parent directory containing the files to be selected and click Include directory 2 Type lt file extension gt in the File Name field 3 Click OK 176 UltraBac User Manual Locked File Backup Agent The Locked File Backup Agent is designed to temporarily freeze the target partition before the backup begins and thaw the partition after the backup completes Freezing the partition allows UltraBac to back up files that are exclusively locked by an application or service and would otherwise be skipped Installation The Locked File Backup Agent is automatically installed when the File by File or Disaster Recovery Image Agents are installed The system must be rebooted after install for the Locked File Backup Agent to be activated NOTE For more information regarding the installation of the File by File Agent and Disaster Recovery Image Agent please visit the Installing UltraBac section of the User Manual UltraBac User Manual Installing UltraBac Using the Locked File Backup Agent NOTE The UltraBac Locked File Backup Agent is automatically used by the DR Image backups and cannot be controlled via user preference The global preference to enable the Locked File Backup Agent is located on the Manage toolbar under Agents
244. ller Follow the steps shown below to complete a non authoritative restore To perform a non authoritative System State restore start the domain controller in Directory Services Restore mode 1 Reboot the system When prompted to select an operating system or when Windows displays the Starting Windows progress bar press F8 Select Directory Services Restore Mode from the boot options and press Enter If prompted select the appropriate operating system and then press Enter Log in using the Administrator account and password stored in the SAM Security Accounts Manager created when Active Directory was installed 6 Select OK within the Desktop dialog box This dialog box starts with the text Windows is running in Safe Mode oP w Run the restore exactly as indicated above The only difference between an authoritative and non authoritative restore is that the NTDSUTIL is NOT used in a non authoritative restore Reboot the machine when UltraBac finishes the restore by clicking OK at the Confirm Reboot prompt Primary Restore System State Restore A primary restore is performed when restoring the first domain controller in a domain that is being entirely recreated and when no other domain controllers are present on the network This type of restore is also used when restoring the only functioning server in a replicated data set The primary restore is completed in almost
245. lso cause excessive electrical interference Double termination is most often caused when one or more SCSI devices on either the internal or external chain are set to provide termination An internal example of this would be to add a new tape drive as the last device on the internal cable and setting it to provide termination without removing the termination setting of the disk drive which was the previous last device An external example would be to add another external device and add a terminator plug when the previous last device is also set to provide termination Active terminators use one or more voltage regulators to ensure that the correct voltage is provided with lower signal distortion A high quality active terminator provides better voltage regulation Granite Digital s active terminator automatically adjusts voltage and provides information regarding both the status of bus termination and power but also activity Granite Digital products can be purchased through BEI or can be ordered directly from Granite Digital at 510 471 6442 or http Awww scsipro com Bus Termination Power Power to the terminator is either supplied by the adapter card or is provided by a SCSI peripheral device e g disk drive Termination of the last device and termination power are not the same thing Another common cause for corruption is when both the adapter card and a SCSI peripheral device are set to provide termination power to the bus As a general rul
246. ltraBac Administrative Guide v9 2 UBDR List Existing Options for Network Driver E i x r Enumerated Entries BUS_TO_SCAN ALL BUSTIMER 0 LEDO 10000 LED1 10000 LED2 10000 LED3 10000 Priority8021 p 0 TcpipO0 ffload 0 Characteristics 0x00000084 BusType 5 Componentld pci wen_1022 amp dev_2000 EXTPHY 0 FDUP 0 TP 1 InfPath netamd2 inf x Fig 3 Existing Options for Network Drivers This shows the registry entries as they currently exist for the selected NIC Device Selection Once the network settings are entered the storage device can be created selected UBDR Gold has the ability to use any type of backup device used by UltraBac This includes FTP Tivoli media libraries and remote devices If the backup was written to CD or DVD by any third party software i e Nero etc specify the CD DVD drive letter as a BackupPath device After clicking OK in the Network Configuration screen the device selection creation process will automatically begin Restore Select Device Select the device you would like to restore from in the list below Device Description Path CD DYDO NECYMYar VMware IDE CDROO AT De ide cdromnecvmw Other Select this to add a device not in the list lt Back Il Next gt Cancel Fig 4 UBDR device prompt 114 UltraBac User Manual To select a device other than any automatically enumerated tape or CD DVD devices select Other and
247. ly but may affect the use of UltraBac This article presents the Non UltraBac Specific Registry Keys When possible registry keys should be set through their associated applications Some hidden registry keys must be set using Microsoft s regedt32 exe preferred or regedit exe utility NOTE This document supplies information used to edit the registry Incorrectly editing the registry can corrupt and destabilize your system configuration Only experienced users should edit the registry Ensure spelling and capitalization and avoid typos UltraBac suggest performing a complete backup including the registry and familiarizing yourself with the restore process before editing the registry Details TcpMaxDataRetransmissions REG_DWORD This registry entry increases how many times TCP re transmits If you configured UltraBac to use SMTP for email notifications and you get an error similar to SMTP error connecting to SMTP server WSA 10060 you may need to increase this value Typically you would set it to 10 If this fails to correct the problem increase this value to 20 1 HKLM SYSTEM CurrentControlSet Services Tcpip Parameters TcpMaxDataRetransmissi ons REG_DWORD The default value is 5 which means TCP will re transmit 5 times A value of 10 or 20 will increase the re transmit value accordingly More Information http support microsoft com support kb articles Q191 1 43 ASP 285 UltraBac Administrative Guide v9 2 UBQ000
248. m the main UltraBac toolbar Click New Select Image Disaster Recovery Agent and click Next Check Enable backup to Virtual disk file format VHD or VMDK Select Backup to Microsoft Virtual Hard Disk format VHD a ON L V Enable backup to Virtual disk file format VHD or MDK Backup to VMware Server GS Workstation file format Y MDK Backup to VMware ES gt file format MDK Write MDK to Windows UNC path Write VMDK to ESX datastore Virtual Disk Options Fig 1 Enabling the creation of VHD files Click Virtual Disk Options Enter the UNC path for where the VHD file s should be written Enter Account information for connection to the UNC path Click OK 0 If you do not want UltraBac to write a parallel image backup in its native format choose the option Create virtual disk files only 0 ON NOTE UltraBac will still write a small file to your backup device even if you select the option Create virtual disk files only 11 At the Disaster Recovery Image Agent Options screen click Next 12 Enter a description of the data to be backed up and click Next 13 To modify the file selection logic click Finish NOTE VHD files do not use AES encryption 141 UltraBac Administrative Guide v9 2 Incremental Differential VHD Files Incremental Differential backups will automatically update the VHD files with any incremental or differential changes i
249. mage Backup An Image Agent backup using CIP can be restored two ways e Partition restore using the UltraBac Management Console e Partition or disk restore using UBDR Gold NOTE An active operating system partition cannot be overwritten by an Image restore using the UltraBac Management Console Partition Restore using the UltraBac Management Console A restore of a CIP image through the UltraBac Management Console requires the target partition be prepared before restore by removing the drive letter from the partition If the CIP monitoring ended before completion it will be necessary to rebuild the index of the media before restore To rebuild the index of the media 1 Ensure the device used for backup is selected as the current device 2 Select the Tools tab and click Media Rebuild Index from Media 151 UltraBac Administrative Guide v9 2 Support ee UltraCopy Deploy View Backup UltraCopy x z z Events Group Job Prepare Current Media Erase Current Media Dump Media to Files View Current Media Header 7 aL E i i Show Current Media Information Copy Index from Media Fig 4 Rebuilding the CIP Index To begin the restore process 1 Launch the Restore Wizard by selecting the Restore tab and clicking selecting the source of the backup index Select and load the index for restore Select the disk or partition for restore Click Action Restore this Backup
250. mportant to understand you should NEVER delete files from a backup path If you delete any of UltraBac s backup files you might not be able to restore from that backup UltraBac uses files called ubd 00010000 ubd gt will always be a Header file This tells UltraBac that it is an UltraBac Storage device 00020000 ubd gt will always be Data 00020001 ubd gt will be data continuing on from the first data file 00030000 ubd gt will always be an Index 00040000 ubd gt will either be the End of media marker 0 KB in size or another Data file By default UltraBac will break the backups into 512mb chunks When Clear Media option is checked in the Scheduler it will clear all UltraBac backup files from that BackupPath If it is need to have an archive of backups on disk it is better NOT to delete files from the BackupPath but to use the option to delete backups after x amount of days 293 UltraBac Administrative Guide v9 2 UBQ000227 Recovering to an Exchange 2003 Recovery store UBQ ID Number UBQ000227 Last Modified 2010 01 15 Summary Microsoft has added the ability to restore a full Exchange data store to an alternate Recovery store for the purpose of mail item and mailbox recovery This can eliminate the need to perform individual mailbox backups Details The first step in using a Recovery store is creating a Recover Storage Group In the Exchange System Manager browse down to the Exchange ser
251. n 7 Virtual Machines configured with Raw Disk Mappings RDM or Independent Disks cannot be backed up vSphere Agent Set Creation 1 Launch the Backup Wizard by selecting the Backup tab and clicking New 2 Select the VMware vSphere Agent and click Next 239 UltraBac Administrative Guide v9 2 VM Backup Options VM Backup Type Full Backup stores all used blocks of the VM disk Incremental Backup only stores changed blocks since last VM backup Virtual Center login information Virtual Center Name IP address ubvcenter4 User name Password Port default 443 Virtual Machine filter Transport Modes Virtual Disk Transport Mode Direct SAN iscst 7 V Failover to network NBD mode if SAN mode fails Fig 1 vSphere Agent options 3 Select either Full or Incremental backup NOTE Full and incremental backups must be written to the same backup path 4 Type the Windows name or IP address of the Virtual Center in the Virtual Center Login Information field 5 Type in the User name of the account you use to connect to vSphere The user must have vCenter administrative privileges 6 Select how you would like UltraBac to enumerate the Virtual Machines Enumerate all VM s Enumerate only powered on VM s Enumerate only powered off VM s Enumerate by VM name Enumerate by VM IP address Enumerate by MoRef Enumerate by UUID 240 UltraBac Us
252. n Medium Changer emi Fig 6 Hardware Update Wizard Device Driver Selection 10 An Update Driver Warning will appear click Yes to continue Update Driver Warning Installing this device driver is not recommended because Windows cannot verify that it is compatible with your hardware If the driver is not compatible your hardware will not work correctly and your computer might become unstable or stop working completely Do you want to continue installing this driver Fig 7 Update Driver Warning Driver Installation Warning 11 Click Close to close the Update Driver Software dialog 12 Confirm that the UltraBac Software Medium Changer Device has been installed successfully 278 Knowledge Base E Server Manager Disk drives Display adapters 3 DVD CD ROM drives Human Interface Devices a IDE ATA ATAPI controllers A enie eraa ory f Monitors amp Network adapters 8 Processors Sound video and game controllers E ip Storage controllers Hg System devices f Universal Serial Bus controllers Fig 8 Device Manager showing the UltraBac Medium Changer Device driver 13 Close the Server Manager window More Information User Manual Media Library Controls 279 UltraBac Administrative Guide v9 2 UBQ000157 Configuring the UltraBac Centralized Reporting Console UBQ ID Number UBQ000157 Last Modified 2009 10 21 Summary Using UltraBac s Centr
253. n administrative authority 3 Navigate to the root type cd 4 Make an ultrabac folder in and opt folder mkdir opt cd opt mkdir ultrabac 5 Navigate to where you saved the UltraBac installer and move the file to opt ultrabac mv ubux 2 31 bsd tar gz opt ultrabac 6 Navigate to opt ultrabac 7 Uncompress and run the UltraBac installer 235 UltraBac Administrative Guide v9 2 tar zxvf ubux 2 31 bsd tar gz install sh 8 Setup the password ubuxpwd i 9 It will prompt you to enter a password Important You must use the same password used for Root User If Root has no password you must set one sudo su enter passwd root 10 Once the password for UltraBac is set it is not necessary to restart the INETD service start the ubux service ubuxsrv amp Uninstall Run the deinstall sh script Solaris Uses the file Uubux 2 31 sparc gz or ubux 2 31 intel gz Install command pkgadd d ubxu 2 31 intel or pkgadd d ubxu 2 31 sparc Uninstall command pkgrm BElubux NOTE For additional information on installing the Ux Agent for Solaris please see the UltraBac Knowledge Base See UBQ000194 Configuring the Ux Agent on a Solaris Client Backing up a Unix Client 1 Launch the Backup Wizard by clicking File New Backup Wizard from the main UltraBac menu 2 Click Ux Agent to highlight the option Click Next to continue 3 Type the client name or IP address int
254. n up the newly restored priv edb and pub edb allowing the Information Store service to start NOTE See the Microsoft Exchange 5 5 documentation for more information regarding the isinteg utility 220 UltraBac User Manual SharePoint Agent Using the UltraBac SharePoint Agent Microsoft SharePoint Portal Server 2003 and Microsoft Office SharePoint Server MOSS 2007 servers can be backed up online without stopping the services prior to backup If the necessary SharePoint services are not running the backup will not be successful Setup and Configuration Before creating a backup set the SharePoint Agent should be installed on the SharePoint server NOTE For additional information on installing the SharePoint Agent please visit the Installing UltraBac section of the User Manual UliraBac User Manual Installing UltraBac Microsoft SharePoint Portal Server 2003 Creating a SharePoint Agent Set NOTE The UltraBac SharePoint Agent only supports the full backup and full restore of SharePoint Portal 2003 databases Individual Document restore is not supported 1 2 3 4 5 6 7 Launch the Backup Wizard by clicking Backup New Click SharePoint Agent to highlight the option then click Next Enter Advanced Account credentials if necessary then click Next Type in or browse to the name of the SharePoint server and click Next Select the Backup Type Type a description
255. need to be known This information can be found in the backup index after the database name Using the Northwind database as an example the database file names are Northwind and Northwind_log O E amp ultraBac Management Console Index for Bac Support 5 g SQL Agent 0O master master mastlog 4 608 KB mA usDoc L model modeldey modellog 1 728 KB U msdb MSDBData MSDBLog 7 616 KB i Fig 1 Names of the database files Performing the Restore In this example the restore will be moving a database to a different SQL Server When using the WITH MOVE option only one database can be restored per operation The drive and the path where the new files will go does not have to be the same as the original but the path must exist before the restore is performed When restoring to the same server the same path where the original files are can be used but the actual file names MUST be changed 290 Knowledge Base and an alternate database name must be supplied or the original database database files will be over written 1 Launch the Restore by clicking the Restore tab then selecting an option from Locate Backup Index 2 Load the index for restore 3 Select the database for restore 4 Click Action Restore this Backup 5 Inthe UltraBac SQL Agent Restore Options dialog change the Restore Destination to the target se
256. ng a backup set that will write a VMDK file in the GSX format it is necessary to specify a target UNC path in the Virtual Disk Options e UNC Path Enter the UNC path where the VMDK file will be written e Create Virtual Disk file s only Allows you to create only the VMDK file and not the UltraBac format backup e Optional Account Information Used when the default UltraBac Account does not have permission to access the target location UNC path information r UNC path Browse Example ComputerName D VMDKBackups ESX E Create Virtual Disk file s only Note UltraBac data files will not be written Restore with UBDR not necessary or possible r Optional Account Information Note The following account information will be used only to connect to the machine s specified in the VMDK VHD target UNC path above Fig 2 Writing to the GSX file format ESX File Format Options Writing to UNC Path When writing an ESX formatted VMDK file to a UNC path UltraBac creates a UBMS connection to the target system specified in the UNC path If UltraBac is not installed on the target system or does not have permission to write to the path specified the VMDK file will not be created If the default UltraBac account does not have permission to write to the target system a secondary account will have to be specified NOTE For more information on creating a secondary UltraBac account please visit th
257. ng the source device 3 Under Available Devices highlight the target device to copy to and add it to the Selected Devices by clicking the Add gt gt button Click Next 51 UltraBac Administrative Guide v9 2 UltraCopy Options Select the options for the media copy operation r Clearing Options Clear destination media Volume Label UltraBac Storage Media r Individual Set Options Copy Individual Sets lse Expre JEE r After Copy Options Verify after copy lt Back I Next gt Cancel Fig 2 UltraCopy options 4 Set the UltraCopy options to be used during the copy job and click Next UltraCopy Summary H Here is the summary of the UltraCopy Job that you have created UltraCopy Options Using the Express Index Source Devices Tapel 23 23 Destination Devices BackupPath0 lt Back Copp Cancel Fig 3 UltraCopy job summary 5 Click Copy to begin the copying process UltraCopy Options Clearing Options e Clear Destination Media Clears the contents of the target media before it is used by UltraCopy e Volume Label Specifies a volume label on the cleared media 52 UltraBac User Manual Individual Set Options e Copy Individual Sets Allows UltraCopy to select and exclude specific sets from being copied to the destination media Selecting this option will add a se
258. nistrative Guide v9 2 VMware Consolidated Backup Agent The UltraBac VMware Consolidated Backup Agent gives users the ability to back up their virtual machines without installing any agent on those machines and from one central location Using VMware s snapshot technology both the FileVM and FullVM selections will back up in use files and folders NOTE This agent requires that VCB be licensed from VMware and that a VCB Proxy be configured and available For more information on VMware Consolidated backup please see the VMware Web site http Awww vmware com products vi consolidated_backup html NOTE UltraBac s VCB Agent requires that the VMware VCB Framework be installed on the backup host To download the VCB Framework please see the VMware Web site http Awww vmware com download vi VCB Agent Set Creation 1 Launch the Backup Wizard by selecting the Backup tab and clicking New 2 Select the VMware Consolidated Backup Agent and click Next 194 UltraBac User Manual YCB Options r ESX Settings Name IP address VirtualCenter ES Host Patt 443 VI SERVER User name administrator Password sence YEB Backup Type Enable FileVM backup File by File Enable Full M backup Image File creation export flag Split output YMDK into 2GB files File optimization export flag Do not backup unused space YEB Backup Settings Virt
259. nly the transaction logs but do not truncate the transaction logs 212 UltraBac User Manual Exchange Backup Options Select Backup Type r Backup Type s Incremental logs only truncate logs Differential logs only do not truncate logs Do not use Volume Shadow Copy Service Cancel Fig 2 Exchange backup options NOTE The Volume Shadow Copy Service must be used in Exchange 2010 Enter the description for the backup set as it will appear in the backup log At the Backup Wizard summary select View Edit files in the backup set to view the file selections and modify the selection logic 8 Click Finish g Exchange Agent E W KENNY E2k E L Private Information Store E2K 2 E2k se1 Lj Public Information Store E2K HC First Storage Group OE SRS Storage EE Recovery Storage Group BackupPathO lt none gt 5 33PM DGMTRA i Fig 3 Viewing Exchange servers in the File Viewer 213 UltraBac Administrative Guide v9 2 Restoring an Exchange Server Exchange 2000 2003 2007 2010 NOTE To restore an Exchange database the restore target system must have the same version service pack and hotfix level of Exchange installed If restoring to an alternate Exchange server the site and organization must be the same as the original Exchange host NOTE To restore an Exchange database to the same location as the original the Recovery Storage Group must f
260. not supported on ad hoc backups NOTE UltraBac s SMTP Email notification only supports local SMTP servers Servers that are either off site or separated by a firewall are not supported To edit the Notification settings 1 Open the Properties of a scheduled backup 2 Select the Notification tab 3 Click OK to save 82 UltraBac User Manual Schedule New Backup Group imf P Specify notification method to use for this Backup Group oy r Event log notification V Log notifications to the event log r E mail notification Send notification on each error Send report only if errors F Attach full logs to report Limit e mail report size Max report size kb 1 Edit e mail format and distribution list lt Back Next gt Cancel Fig 2 Notification tab of the Backup Group properties Options e Log notifications to the Event Log Write UltraBac events to the Windows Application event log e Send notification on each error UltraBac will send an email for each error encountered in the backup e Send report only if errors If no errors are encountered during the backup UltraBac will not send email notification e Attach full logs to report UltraBac will attach both the backup and verify logs to the email rather than sending the logs in the body of the message e Limit e mail report size Restricts the size of the email to prevent it from exceeding th
261. ns 0 eccceceeeeesece eens eeeeaeeeeneeceaeeeceaeeeeaaeeeaeessaaeseeaaeseneeesaeeeeaeeesaes 81 Viewing Scheduled BackuDS ccccscceceecceceeeeeeneeceeeeeceaeeesaaeeeeeeeseaeeeesaaeeeeeeeseeeeseaeeeeaaeeeaes 89 Before and After JobSwi 2 c0hicniniend distin evden audited tiie 92 Restore Basics oranda in a Meinl aed le aide dich aia 94 Command Line Functionality 0 cccccsceceeeeeceeeeeeeeeeeeeeeecaeeeeaaeeeeeeeseaeeeseaeeseaeeeseaeeseaeeseneeee 101 WitraBac Agents 240 3 nae Aiea en ie ia tie ia eee 103 UltraBac Disaster ROCOVOLY ccccccescccceeeeeeceeeeeeeceeeeneeeeeeeneeeeeeeaeeaeeesneneeesneneeeeenenaeeeenenes 104 FIED FICAT ic eehs nokta leet ekdvw devise dan wee ties nein beatles 163 VMware Consolidated Backup AQent ccccccceeeeeeeeeeeeneeseeeeeceaeeeeeaaeseeeeeseaeeesaeeneeeseneeees 194 SOLAJENE iu adit cette aii eat a el dation hii at rate Alaa 199 MYSQL Agent iren tia ie nt eaten eis len ae thea ett 207 Exchange Agenissa ietvtdnwteten this eeh ae E R tava datos 211 SharePoint Agenita tetas eel oy dar eilee nada ea neta ditto then aa a 221 Oracle Agent satiin een tt as vee otteete dite thle Miata tint ti eh at hha at ales 226 WX AGS teint e teee tdi ss teemwinheve whee ksleebaleid ets ee Rell nth ys eared debra ea 232 Vephere Agents iant a a aa hey te eee at et le kde At ian feds ehh an eli 239 KNOWl6dge BASE A EE E cvebasn detains th funee A ene AA 245 UBQ000001 Command Line Backup Restore
262. o Partition level Select the Partition tab o Disk level Select the Image tab 3 Click the Add New button 4 Select the partition or disk to be used as the target device from the drop down list Creating the Backup Set An Image Disaster Recovery backup set must be created for the Static Mirror Image backup that has only one partition or disk selected To create the Static Mirror Image backup set 1 Launch the Backup Wizard by selecting the Backup tab and clicking New 2 Click Image Disaster Recovery Agent to highlight the option and click Next 3 Configure the set option and click Next o Partition level Always back up partitions individually must be checked and Enable Differential backup must be unchecked o Disk level Always back up partitions individually must be un checked 4 Type in a set description and click Next 5 Select View Edit files in the backup set and click Finish 161 UltraBac Administrative Guide v9 2 6 Clear the file selection logic from the backup set by un checking the top level selection 7 Select only the disk or partition to be backed up 8 Save the set by clicking Action Save from the main UltraBac menu Running the Static Mirror Image Backup When scheduling a Static Mirror Image backup only one set can be run per scheduled backup due to the limitations of the image and partition devices Add only the Static Mirror Image set and the corresponding image
263. o Use Windows security Uses the current login account for restore o Use SQL security Uses the specified credentials for restore e SQL Options o NORECOVERY Equivalent to the NORECOVERY option in Microsoft s SQL See the Microsoft SQL documentation for information http msdn microsoft com en us library aa238405 aspx o REPLACE Used when restoring a database to a remote SQL server when the same database name exists on the target machine 205 UltraBac Administrative Guide v9 2 o STANDBY Equivalent to the STANDBY option in Microsoft s SQL Refer to Microsoft SQL documentation for information http msdn microsoft com en us library aa238405 aspx SQL Move Parameters Use the SQL MOVE Parameters to move or rename files when restoring an SQL database Custom Restore Parameters Custom restore parameters can be specified to perform a point in time restore or any custom restore available to SQL Pre Version 9 0 Decryption Prior to UltraBac Version 9 0 the software used Blowfish encryption Selecting this option will allow you to restore any SQL backups that were made with versions of UltraBac prior to 9 0 that used this type of encryption Restore as SQL bak files This option will restore the UltraBac SQL backup to a native Windows SQL Backup format Once in this format you can restore the database using the standard Microsoft SQL restore methods http msdn microsoft com en us library ms177429 aspx NOT
264. o be backed up Click OK to add the account O05 OT P NOTE When specifying an account to be used in a workgroup do not enter any information into the Domain field Creating a Secondary Account When creating a backup of a remote system it is sometimes necessary to use an account other than the default account for the backup connection This can be used in cases of backing up a system in a workgroup from a domain or backing up systems in another domain The secondary account can target either an individual system or a domain A workgroup cannot be specified as a target individual accounts for the systems in that workgroup must be added To add a secondary user account in UltraBac 1 Click the Show Accounts button in the Authentication tab 2 Click the Add New icon 3 Type the domain name for the account to be used in the Domain field if the target system is in a domain If in a workgroup leave this field blank 4 Type the account name to be used in the User Name field 5 Type the password for the specified account in the Password field 6 Re type the password in the Confirm Password field 7 Click OK to add the account 14 UltraBac User Manual Select Network Machine Select a machine from the network list below Machine name WORKGROUPOS8 Network 3 Microsoft Windows Network TESTDOM2 WORKGROUP Web Client Network Cancel Fig 4 Speci
265. o minimize the amount of time used searching the storage media Selecting the Storage Device The first step when performing a restore is selecting the device used during backup This will ensure that UltraBac looks at the correct media when looking for the data being restored To find the media used during backup check the backup log under Device To select the storage device to use during the restore 1 From the Manage tab click Storage Devices 2 Click the appropriate tab to select the type of media used during the backup 3 Click and highlight the storage device used during backup 4 Click Close Loading a Backup Index To begin the restore process launch the Restore Wizard by selecting the index source 1 Select the Restore tab 2 Click the index source to be used for restore o Retrieve from online disk index Retrieve backup index list from the Indexes folder on the backup host o Retrieve from Storage Media Retrieve backup index list from the currently selected storage device o Database Index options Retrieve From Current Media in the Drive Query the index database for all sets written to the currently selected storage media Retrieve From Storage Media Group Query the index database for all sets written to the currently selected storage media including any media spanned to during the backup Retrieve All Sets in the Database for lt backup host gt Query the index database for all sets
266. o select an operating system or when Windows displays the Starting Windows progress bar press F8 Select Directory Services Restore Mode from the boot options and press Enter Log in using the Local Administrator account and password stored in the SAM Security Accounts Manager created before DC Promo was initiated For the domain use the local computer name Install UltraBac Enter the local administrator account when prompted by UltraBac 185 UltraBac Administrative Guide v9 2 Required account information for connection Enter the userid password and domain bo be weed for the connection a r Account Iniomatiorn Domain O8F2 08A2 001 Set at default for all connections Fig 1 Authentication Options NOTE Active Directory domain administrator accounts are not available as the Active Directory is offline The SAM account must also be defined in UltraBac before attempting restore 7 Load your backup and choose both System State and the OS partition for restore NOTE When restoring the System State Active Directory all System State components must be restored If one component is excluded from the restore all objects will be excluded 8 On the Restore Options screen Restore in use files and Overwrite Always must be selected 186 UltraBac User Manual File by File Agent Restore Options Restore options r Overwrite option Restore registry Never reversion 7 back
267. o start the Microsoft Exchange Information Store 4 Type exit to close the Command Prompt window UltraBac should now be able to perform remote streaming backups of Microsoft Exchange Server 2007 SP1 and later data Version UltraBac v9 x Copyright UltraBac Software 2010 322 Knowledge Base UBQ000255 CRITICAL ISSUE Error positioning media for backup error occurs with HP LTO Ultrium tape devices UBQ ID Number UBQ000255 Last Modified 2010 10 04 Summary Hewlett Packard LTO Ultrium devices using driver hplto sys v1 0 6 2 07 14 2010 experience Error positioning media for backup errors when attempting to write to tape Until this issue is resolved in an updated HP driver release there is a high risk for data loss Downgrading the driver to hplto sys v1 0 6 1 05 14 2009 or earlier will fix this issue Details NOTE The HP StorageWorks Tape Drivers for Windows v3 2 0 0 package includes the working HP LTO v1 0 6 1 5 14 2009 driver Hewlett Packard LTO Ultrium tape device users utilizing hplto sys v1 0 6 2 07 14 2010 experience Error positioning media for backup errors when attempting to write to tape Any backup using this driver version will automatically clear the media regardless of any append settings and fail to write the backup This affects all backup types scheduled and ad hoc We strongly recommend the driver be replaced until a new driver without this issue becomes available as there is a hi
268. o the Server field 236 oor 7 UltraBac User Manual Unix Linux Agent Options Please specify a hostname and password for a Unix Linux host to be backed up The UltraBac Ux daemon must be running on the host Server 192 168 1 155 XXXXXXXX Password Cancel Fig 1 Unix Linux Agent Options Type the password into the Password field and click Next Type a set description and click Next At the Backup Wizard Summary select View Edit files in the backup set and click Finish WC initrd gA ib EA lost found BA misc BA mnt ont A To a Fig 2 Ux Agent set loaded in the File Viewer Save the set by either clicking the Save icon on the toolbar or by clicking File Save As from the main UltraBac menu Restoring a Unix Client 1 Ai Launch the Restore Wizard by clicking File Load Index for Restore Verify from the main UltraBac menu Select and load the index for restore Select the objects for restore Click Operations Restore Selected Files 237 UltraBac Administrative Guide v9 2 Ux Agent Restore Options Parameters for restoring a Unix backup are specified here You may restore to an alternate server by substituting the name and password for that server here the values currently shown reflect where the backup came from a 11921 68 1 155 Passwort MA Overwrite Mode Always
269. on See User Manual Image Disaster Recovery Agent See User Manual UBDR Gold v5 0 v6 0 See UBQ000024 What is an Image Backup See UBQ000233 Resize Partitions During Image Restore 299 UltraBac Administrative Guide v9 2 UBQ000233 Resize Partitions During Image Restore UBQ ID UBQ000233 Last Modified 2011 02 17 Summary UBDR Gold has the ability to restore an image backup to a partition larger than the original Details NOTE When resizing partitions the target partitions must be created before performing the restore operation and the MBR Master Boot Record CANNOT be restored Creating the Partitions If the partitions on the disk have not been created the target partition s can be created through the Advanced Tools in UBDR Gold Load the index from the backup storage media Select the partition s to restore and click Restore In the Disaster Recovery Image Options screen click Advanced Tools Select WipeMBR and click Proceed PONS 300 Knowledge Base Advanced Tools r Selection Select Disk Disk0 20 00 GB More Information Disk Type Basic Resize Help WipeMBR Important Note This option will wipe all the contents of Master Boot Record MBR including partition table and Dynamic Disk configuration data on the selected hard disk Delete Partition Select Partition Partition 1 20478 MB Primary Create Partition Partition Type Primary Partition size in MB 2097147
270. on 1 E Active Clusters Only Current Throughput 1244 1 MB Min Total Bytes Time 20 7 GB 0 17 00 Errors Warnings 0 0 Successfully started CIP backup for volume E Fig 3 CIP monitoring begins after the full image backup is complete Image Agent Options Using CIP Options for CIP backups 150 UltraBac User Manual e Always back up partitions individually Allows partitions to be individually selected If unchecked only a full disk can be selected e Enable in use cluster backup for partitions with known file systems The image set will only back up the in use clusters on the selected disk or partition excluding all empty disk space e Enable single file restore slows backup performance the Single File Restore option cannot be used during a CIP image backup e Freeze all drives Freeze all drives cannot be used during a CIP image backup e Enable Differential or Incremental backup Enables the tracking of changed clusters and set creation necessary to perform a differential image backup o Full backup Backs up the full partition or disk and clears the idx file used to track disk changes o Differential backup Backs up all clusters modified after the last full backup o Incremental backup Backs up all clusters modified after the last full or incremental backup e Computer Name Type in or browse to the computer name of the remote system to be backed up Restoring a CIP I
271. ontrol dword 00000001 Start dword 00000003 Type dword 00000020 ServiceSidType dword 00000001 RequiredPrivileges hex 7 53 00 65 00 41 00 75 00 64 00 69 00 74 00 50 00 72 00 69 00 76 00 69 00 6c 00 65 00 67 00 65 00 00 00 53 00 65 00 43 00 68 00 61 00 6e 00 67 00 65 00 4e 00 6f 00 74 00 69 00 66 00 79 00 50 00 72 00 69 00 76 00 69 00 6c 00 65 00 67 00 65 00 00 00 53 00 65 00 43 00 72 00 65 00 61 00 74 00 65 00 47 00 6c 00 6f 00 62 00 61 00 6c 00 50 00 72 00 69 00 76 00 69 00 6c 00 65 00 67 00 65 00 00 00 53 00 65 00 43 00 72 00 65 00 61 00 74 00 65 00 50 00 65 00 72 00 6d 00 61 00 6e 00 65 00 6e 00 74 00 50 00 72 00 69 00 76 00 69 00 6c 00 65 00 67 00 65 00 00 00 53 00 65 00 49 00 6d 00 70 00 65 00 72 00 73 00 6f 00 6e 00 61 00 74 00 65 00 50 00 72 00 69 00 76 00 69 00 6c 00 65 00 67 00 65 00 00 00 53 00 65 00 54 00 63 00 62 00 50 00 72 00 69 00 76 00 69 00 6c 00 65 00 67 00 65 00 00 00 00 00 FailureActionsOnNonCrashFailures dword 00000001 FailureActions hex 50 46 00 00 01 00 00 00 01 00 00 00 03 00 00 00 14 00 00 00 01 00 00 00 c0 d4 01 00 01 00 00 00 e0 93 04 00 00 00 00 00 00 00 00 00 RebootMessage iSCSI Failure FailureCommand HKEY_LOCAL_MACHINE PE_Sys ControlSet001 Services MSiSCSI Parameters ServiceDIl hex 2 25 00 73 00 79 00 73 00 74 00 65 00 6d 00 72 00 6f 00 6f 00 74 00 25 00 5c 00 73 00 79 00 73 00 74 00 65 00 6d 00 33 00 32 00 5c 00 69 00 73 00 63 00 73 00 69 00 65 00 78 00 65 00 2e 00
272. ools A S Open Tools Website a Toolbox Z Best Practices Analyzer Check the can aHan anc bh View gt Check the configuration and h Refresh Disaster recovery tools 2 Help Database Recovery Management a BM anage disaster recovery sce 5 Open Tool EX Help a Database Troubleshooter Saig Troubleshoot store mounting a Mail flow tools a a ie LF Troubleshoot mail flow and tra zi Fig 2 Disaster Recovery Tools in the Toolbox More Information See User Manual Exchange Agent 311 UltraBac Administrative Guide v9 2 See UBQ000227 Recovering to an Exchange 2003 Recovery Store Microsoft Technet Recovery Storage Groups 312 Knowledge Base UBQ000251 Encrypting Backup Data with AES in UltraBac 9 x UBQ ID Number UBQ000251 Last Modified 2009 12 11 Summary How to set up UltraBac to use Advanced Encryption Standard AES to protect backup data Details In prior versions of UtraBac the Blowfish encryption algorithm was used to encrypt backup data at the set level In UltraBac 8 3 1 encryption using AES was introduced though the Blowfish algorithm remained available when AES was not enabled Beginning with UltraBac 9 0 and later versions Blowfish encryption support has been removed though restore support for data encrypted using the Blowfish algorithm will always be available AES is enabled globally and operates at the device level when AES encryption is enabled backup dat
273. order starting with the lowest SCSI ID UltraBac will automatically assign names to these devices starting with TapeO Select the Remote tab Click the Add Device button Enter the Windows name or IP address of the tape host in the Device Host field Enter the UltraBac assigned device name in the Remote Device field Click OK to save oP ON Storage Devices Tape CD DVD BackupPath Tivoli FTP Image Partition Remote T 4 Remote Device can be any Backup Device created in a remote UltraBac _ installation The selected storage device is highlighted GJ Add Device P Name Description Remote0 tapel tapehost 120 UltraBac User Manual Fig 11 Remote devices in UBDR After entering in the name of the device host it is possible to click Browse to select the device from a list of devices available on that host Autoloader Support amp Drivel SE966EC8 Taped From Slot23 MailBox EP mailBoxt Slot f sloti 751EE919 E Slot2 751EE914 E Slot3 751EE91B E Slot4 751EE91C E SlotS 751EE91D E Slot 751EE91E Slot 751EE91F G Slot8 751EE920 E Slot9 SE966EBA Slot10 SE966EBB E Slot11 SE966EBC E Sloti2 SE966EBD Slot13 SE966EBE E Sloti SE966EBF E Slot15 SE966ECO Fig 12 Media library controls Using UBDR Gold both local and remote media libraries can be accessed during a restore To access a local autoloader e Select a tape d
274. ore entire image to physical device Restore MBR Dynamic Disk configuration data Restore to original disk partition Partition selection drop down box will be grayed out Restoring the OS to a New Partition Disk Array Larger than the Original When restoring to a larger partition disk array only one partition can be restored per restore operation It is necessary to manually create the larger partition s if the partitions do not currently exist on the target disk The Mark this partition Active option should ONLY be selected when restoring the OS partition e Restore entire image to physical device e From the drop down menu select the restore target partition e Mark this partition as Active only when restoring the OS partition e Resize partitions Restoring the Partition Once the options are set the image can be restored 1 Click Next to finalize the restore options 2 Click Restore to start the restore process 3 Reboot the server when the restore is complete Restoring the OS to a New Partition Disk Array Smaller than the Original NOTE This operation supports the NTFS file system only Also Windows 2000 NT4 OS partitions cannot be restored to smaller partitions When restoring to a smaller partition disk array only one partition can be restored per restore operation It is necessary to manually create the new partition s if the partitions do not currently exist on the target disk NOTE When restoring
275. overy Image Disaster Recovery Agent The Image Disaster Recovery Agent in UltraBac is the same Image Disaster Recovery Agent that is used in UBDR Gold The functions and screens are the same as the Image Disaster Recovery Agent in UBDR Gold as well as the instructions The UltraBac Image Disaster Recovery Agent uses snapshot technology to take a sector level backup of a physical disk or partition The UltraBac Locked File Backup Agent is integrated with the Image Disaster Recovery Agent ensuring the backup is a complete and consistent snapshot of the selected disk s An Image Disaster Recovery Agent backup is used to quickly restore a failed disk or operating system without the need for re installing the operating system NOTE For information on performing a Static Mirror Image backup using the Image Disaster Recovery Agent please visit the Static Mirror Image section of the User Manual UliraBac User Manual Static Mirror Image NOTE The UltraBac Image Disaster Recovery Agent supports Windows software RAID only when configured as RAID 0 or RAID 1 Setup and Configuration NOTE To create an image backup of a remote system the UltraBac Image Disaster Recovery Agent must be installed on the system being imaged For more information on installing the Image Disaster Recovery Agent please visit the Installing UltraBac section of the User Manual UliraBac User Manual Installing UltraBac Creating an Image Set 1 Launch the
276. owing users to add and delete machines from the list e Database Launches the Index Database Configuration Wizard e Email Launches the SMTP Configuration Wizard Tools Toolbar The Tools toolbar has options for Media tools remote installation and backup job scheduling 35 UltraBac Administrative Guide v9 2 UltraBac Management Console Support Connected to e ad X DGMTRA an i A C View UltraCopy Deploy Backup UltraCopy Events Group Job Prepare Current Media Scheduler Current Computer Erase Current Media Eject Current Media Dump Media to Files View Current Media Header Rebuild Index from Media Show Current Media Information Copy Index from Media CETOCECES Fig 7 The Tools toolbar Tools e Media Allows users to perform multiple media operations e Prepare Current Media Deletes the existing media header and all backup data on any selected disk based media and creates a new header e Erase Current Media Deletes the media header and all backup data on any selected disk based media e Eject Current Media Ejects removable media e Retension Current Media Winds the selected tape media to the end of the tape and then rewinds This option is only used on legacy tape devices e Dump Media to Files Dumps the contents of tape media to a disk path e View Current Media Header Views the header of the selected media e Rebuild Index from Media Scans
277. pe device a remote disk path an FTP site Tivoli device or a remote tape device UBDR Gold can also be used to perform both image and file by file backups When the system boots the UBDR CD automatically detects and loads drivers for most NIC cards SCSI cards and RAID controllers Setup and Configuration NOTE To use the UBDR Gold CD the restore target system must be able to boot from CD Consult the motherboard manufacturer s documentation for more information 1 Power up the restore target system and insert the UBDR Gold Restore CD into the CD ROM drive Check I accept the above license agreement and click Next Select the network card for use during the restore from the drop down menu Set the network configuration either manually or by enabling DHCP PON If restoring from a locally attached device it is possible to click OK without entering any network configuration information To prevent UBDR from attempting to retrieve an IP address click the x in the upper right corner of the Configuration window 111 UltraBac Administrative Guide v9 2 UltraBac UBDR Configuration i x File Help m TCP IP Configuration Adapter AMO PONET Family PCI Ethernet Adapter IPAddess JA Enable DHCP Subnet Mask i I Force 100 Full Duplex Default Gateway as DNS Seyer WINS Server e Advanced Driver Options m User Identification Necessary if restoring from UNC paths User Specify computer
278. pe the password and click OK UltraBac User Manual 4 Click All Tables and data will appear in the query box indicating the agent has been set up correctly Creating an Oracle Backup Set To create an Oracle Agent backup set 1 Launch the Backup Wizard by selecting the Backup tab and clicking New 2 Click Oracle Agent to highlight the option Click Next to continue 3 Select the object to be backed up or All Objects Click Next 4 UltraBac Oracle Backup Agent Specify the type of backup you wish to perform Attention The service will be automatically shut down during cold backup It will be restarted as soon as the backup is completed Make sure there are no users logged in during this process r Backup Type Hot Cold Cancel Fig 5 Backup type selection 5 Select the type of backup to be performed This setting must match the mode of the Oracle database Click Next Enter a Set Description and click Next Select View Edit files in the backup set and click Finish OND 229 UltraBac Administrative Guide v9 2 7 N UltraBac Management Console Oracle Agent Not Saved foEx Backup Restore Manage Tools View Support Connected to B si DGMTRA New Open Action Backup Set i Oracle Agent DGMTRA Name ag Oracle Agent CWMLITE 92 Oracle9i E DRSYS aa J J EXAMPLE J mox Jonom system TEST
279. pears click browse and select the UltraBac user account 5 Ensure that Exchange Organization Administrator role is selected and click Add Preparing the Database for Restore Before performing a restore operation the database must be prepared for restore 310 Knowledge Base Open the Exchange Management Console Expand the Server Configuration node and select mailbox In the main window select a database to restore Right click the database and select dismount ROM a NOTE Itis highly recommended to move the log files to a separate location so that the log files can be replayed if needed 5 Clear the contents of the mailbox store folder 6 Right click the database again and select properties 7 Inthe properties dialog check This database can be overwritten by a restore and click OK 8 Repeat for all databases to be restored Creating the Recovery Storage Group The recovery storage group should be created through the Database Recovery Management tool in the Toolbox For more information on using a recovery storage group please check the Microsoft website Microsoft Technet Recovery Storage Groups BMeExchange Management Console OF x File Action View Help e amem E3 Microsoft Exchange 20 Organization Configuration 4 Server Configuration 8 Recipient Configuration Actions Toolbox 8 objects Toolbox a Configuration management t
280. pecific language choose that language from the drop down menu That keyboard layout will begin functioning as soon as the language is selected User Identification e Account Specify an account that has full read write access on the system or share hosting the image backup e Password Specify the password for the account above e Domain Specify the domain of the account above If in a workgroup specify the name or IP address of the system hosting the image backup e Specify machine s This field is used to specify all machines with which UBDR will need to establish a connection It is usually only necessary to specify the machine name or IP address of the system hosting the image backup Advanced Driver Options UBDR Advanced Driver Options 3 If you need to specify a custom option for example when you need to set speed duplex when auto negotiation is undesirable Refer to the INF file or documentation since the option name value is dependent on the NIC being used Parameter Name Type DWORD Decimal Value Show Original Entries Cancel Fig 2 Advanced Driver Options This allows users to specify custom parameters for the selected NIC by creating registry entries that control the behavior of the NIC For more information on the values that can be entered into the Advanced Driver Options please consult the NIC manufacturer s documentation Show Original Entries 113 U
281. pes after 30 50 passes Based on our experience after approximately 50 passes 4 8mm tapes can become unreliable If a tape has defective segments the drive will attempt to write a data block NNN number of times 127 times for 4mm before it skips a bad tape segment and moves on to the next In such a case a backup that normally takes 1 gigabyte can fill a tape Another tip off is a backup that starts taking a lot more time than normal There is a life cycle variation with some brands and types of tapes becoming unreliable earlier than others e g DLT tapes can be used 100 s of times It s not worth jeopardizing your backups by using a tape until it fails Also note that some brands of tapes seem to be more prone to bad sectors than others when used on different manufacturers tape drives If a new tape fails try using another brand of tape or use a tape that is absolutely known to be good and see if it behaves differently Bad Tape Drive A bad tape drive can be manifested any number of ways including I O errors CRC errors and filling up tape In one documented case a technician removed the top of a 4mm tape drive and watched a backup go through an error free cycle without the tape moving an inch This is a good example why it s important to always verify after a backup it would show an immediate error in such a case as the previous example UltraBac has been programmed to accumulate tape drive errors and terminate a backup if more than NNN
282. ppear as Block size 64 and Transfer multiple 24 by default These are the recommended settings 8 Select a radio button under Other options Use VDI is automatically selected by default 9 Click Next 10 Type a description for the set as it will appear in the backup log and click Next 11 Click Finish to load the SQL set into the file viewer 202 UltraBac User Manual D E amp vltraBac Management Console SQL Agent Not Sav Restore Manage Tools View Support Group Default RI Connected to Open Action LAB07 03 2 E SQL Agent m labo7 03 2 _ database2 database2 database2_log 4 096 KB Lj database3 database3 database3_log 4 096 KB DIHO1 DIHO1 DIHO1_Log 1 522 MB DIHO2 DIHO2 DIHO2_Log 1 523 MB DIHO3 DIHO3 DIHO3_Log 1 515 MB DIHO4 DIHO4 DIHO4_Log 1 527 MB DIHOS DIHOS DIHOS_Log 1 515 MB DIHO6 DIHO6 DIHO6_Log 1 516 MB DIHO7 DIHO7 DIHO7_Log 1 532 MB DIHO8 DIHO8 DIHO8_Log B BEE EEE Ee Fig 4 SQL backup set loaded in the File Viewer Backup Set Options These options modify the way UltraBac handles SQL data during backup Enumeration Mode Options Specifies the method used to search for and enumerate SQL servers e Local Search Only Displays only the servers listed in the local Client Network Utility e Network Search Only Queries and displays all SQL servers on the LAN e Local and Network Search Displays all servers list
283. r ub into the command prompt and press ENTER Backup Commands When specifying a group to run from the command line no options need be set This is a sample backup command using a Backup Group ub exe backup tuesday ubb When specifying a set to run from the command line several options can be set This is a sample backup command using a Backup Set ub exe backup server_full ub device backuppathO preparemedia tuesday verify crc Options listed e backup lt set group name gt Back up the specified set or group e Device lt device number or name gt Select device for use during a set level backup overrides default e PrepareMedia lt volume label gt Prepare media with the specified volume label e Nerify lt CRC Compare No gt Verify after backup To run an unattended backup through the UltraBac scheduler use the following command scheduler exe E NOW lt filename ubb gt Restore Commands It is also possible to run a restore using the command line Sample command line for restore ub exe findfiles restore c temp device backuppathO Options listed e FindFiles lt file pattern gt File files specified by the file pattern e Restore path Restore with optional restore to path e Device lt device number or name gt Select device overrides default 102 UltraBac User Manual UltraBac Agents 103 UltraBac Administrative Guide v9 2 UltraBac Disaster Rec
284. r Files button opens a screen that allows specific files folders or wildcard entries to determine the files directories to be skipped during all file by file backups File by File Agent Files To Skip During Backup This is a user defined list of files to skip during backup Files To Skip During Backup Subdirectories File by File Agent Edit Files To Skip During Backup You can browse for folders then enter specific files to exclude from all File by File Agent backups You can not override this in your backup sets Files to skip during backup Browse Exclude files in subdirectories Hints o dos would exclude all files in the c dos folder cW bak would exclude all bak files in the c folder o memory dmp would exclude memory dmp in the c folder tmp would exclude all files in the tmp folders on all drives memory dmp would exclude all instances of memory dmop in all folders only if Exclude files in subdirectories is checked Cancel Fig 7 Adding files or directories to the list of files not to back up Restoring a File by File Backup To begin the restore process 169 UltraBac Administrative Guide v9 2 Launch the Restore Wizard by selecting the Restore tab and selecting the index source Select and load the index for restore Select the objects for restore Click Action Restore this Backup PONS Restore Options The
285. r from oldest to most recent 218 UltraBac User Manual Restoring an Exchange 5 5 Server NOTE In Exchange 5 5 the directory store can only be restored when restoring to the original Exchange host or a server of the same name as the original Exchange host NOTE To restore an Exchange database the restore target system must have the same version service pack and hotfix level of Exchange installed If restoring to an alternate Exchange server the site and organization must be the same as the original Exchange host Performing a Restore of Exchange 5 5 1 Start only the Microsoft Exchange System Attendant service on the Exchange restore target Launch the Restore Wizard by selecting the Restore tab and selecting the index source Select the objects for restore Click Action Restore this Backup To restore the Exchange database to the original location server click Next at the Exchange Agent Restore Options screen At the Restore Options screen click Restore Ore N gt Exchange 5 5 Specific Options By default UltraBac is set to restore the Exchange database to its original location and server To restore to an alternate server perform a multipart restore or use other advanced options click Exchange 5 x Options from the Exchange Agent Restore Options screen Exchange 5 Specific Options Select Exchange 5 x Options for This Restore r Restore Destination Restore to
286. r other service across the network you use a net service name This wizard will help you create a net serice name Enter the name you want to use to access the database or service It can be any name you choose Net Service Name festing Cancel Fig 2 Creating a Net Service name 6 Leave the default TCP IP internet protocol selected and click Next 7 Type the computer name of the system running Oracle in the Host Name field Leave the default port number and click Next 8 Type the Oracle Service Name in the Service Name field and click Next NOTE To find the Oracle Service Name check for the OracleService lt service name gt under Start Programs Administrative Tools Services on the Oracle host 9 Click Test and make sure the connection is completed successfully Click Close then Finish 10 Click File Save Network Configuration before closing the Net8 Assistant QF Net8 Assistant E oracle ora81 NETWORK ADMIN File Edit Command Help Open Network Configuration Save ork Configuration Save f Save As Revert to Saved Configuration A ultrabac com Listeners om Oracle Names Servers Fig 3 Saving the network configuration settings 227 UltraBac Administrative Guide v9 2 Configuring the Microsoft ODBC Driver Before creating a backup set the ODBC Driver must be configured to allow access to the Oracle database 1 Oire w
287. r restore Click Action Restore this Backup To restore the SQL database to the original location server click Next at the UltraBac SQL Agent Restore Options screen At the Restore Options screen click Restore PONS a NOTE When restoring incremental or differential SQL backups the full backup must be restored first then all incremental or differential backups must be restored in the order they were backed up UltraBac also has the ability to restore a database to an alternate server or the original server with alternate database and file names SQL Agent Restore Options 204 UltraBac User Manual UltraBac SQL Agent Restore Options Select Options for This Restore r Restore Destination r Security Options Use Windows security J Use SOL security SQL administrator user ID Password Confirm password r SQL Options NORECOVERY REPLACE STANDBY SQL MOVE Parameters Undo file Custom Restore Parameters r PreWersion 9 0 Decryption Enable decryption of pre version 9 0 encrypted backup Decryption phrase Other options Restore as SQL bak files Next gt Cancel Fig 5 SQL Agent Restore Options e Restore Destination Drop down menu lists all servers registered in the local Client Network Utility e Security Options
288. raBac to view the media header of BackupPath0 10 x Device BackupPath a se BackupPath Volume Label TestMedia Volume Number 1 Prepared on 16 The tape protection expires on Program FilessUlLtraBac SoftwaresUltraBac Fig 6 Viewing Media Header Shortcuts The following shortcut commands are equal to typing the entire command For example ub bu would be the same as ub backup 248 Knowledge Base bu backup PM preparemedia D device More Information See User Manual Command Line Functionality 249 UltraBac Administrative Guide v9 2 UBQ000024 What is an Image Backup UBQ ID Number UBQ000024 Last Modified 2000 06 01 at 10 43 09 Summary Explanation of an Image Disaster Recovery backup as opposed to a standard file by file backup Details What is an image backup An Image backup bypasses the OS file system and reads the physical sectors of a disk sequentially until all of its active sectors have been backed up An Image backup can inadvertently perform a dirty backup of an open file or related set of files that are in a state of modification there is no OS file integrity guarantee This means that applications such as SQL Exchange and other programs that could be modifying data on the disk should be closed prior to backup The Image set can perform any required before and or after batch command to shut down and start up an application or service
289. ration settings e The UltraBac SharePoint Agent does not back up home directories web config file custom assemblies customizations site definitions or list definitions Use the UltraBac File by File Agent to backup these files For detailed information on which settings to document see Microsoft TechNet Choose what to protect Protecting customizations Backup Set Options SharePoint Back up options Set your back up options here Back up options lt Back Next gt Cancel Fig 3 SharePoint Agent Backup Options e Enable individual document restores Allows restore of Individual Documents in MOSS 2007 SharePoint Portal 2003 is not supported Restoring a SharePoint Backup NOTE For more information on restore procedures please visit the Restore Basics section of the User Manual UltraBac User Manual Restore Basics Microsoft SharePoint Portal Server 2003 To restore a SharePoint Portal 2003 server 223 UltraBac Administrative Guide v9 2 NOTE The SharePoint PROFILE SERVICE and SITE databases all must be restored together and only to the original server 1 Load the index for restore by clicking the Restore tab then select index retrieval method Select the objects for restore Click Action Restore this Backup To restore the SharePoint server to the original location system click Next At the Restore Options screen click Restor
290. rd for UltraBac is set restart the XINETD services service xinetd restart Uninstall Run the deinstall sh script OSX Uses the file ubux 2 31 osx dmg gz 234 Transfer the ubux 2 31 osx dmg gz file to your OSX machine 2 Logon as the Root user to obtain administrative authority 3 Navigate to the Applications folder 4 Make an ubinstall folder mkdir ubinstall 5 Navigate to where you saved the UltraBac installer and move the file to Applications ubinstall mv ubux 2 31 osx dmg gz Applications ubinstall UltraBac User Manual 6 Navigate to Applications ubinstall gunzip ubux 2 31 osx dmg gz 7 Mount the ubux 2 31 osx dmg file hdiutil mount Applications ubinstall ubux 2 31 osx dmg 8 Go to the desktop Double Click the ubux 2 31 osx icon 9 Double click the ubux 2 31 osx pkg icon 10 Run through the UltraBac OSX Agent Installer 11 Using a Terminal window navigate to where you installed UltraBac 12 Set up the password ubuxpwd i 13 It will prompt you to enter a password Important You must use the same password used for Root User If Root has no password you must set one sudo su enter passwd root 14 Once the password for UltraBac is set run the ubuxagentd service ubuxagentd Uninstall Run the deinstall sh script FreeBSD Uses the file ubux 2 31 bsd tar gz 1 Transfer the ubux 2 31 bsd tar gz file to your FreeBSD machine 2 Logon as the Root user to obtai
291. re with incremental restores To do this style of restore you must configure UltraBac to save both the full image backups and the incremental backups to the same backup device i e all the backups would go to backuppath0 To begin the restore process Launch the Restore Wizard by selecting the Restore tab and selecting the index source Select and load the most recent Incremental image backup index for restore Select the disk or partition for restore Click Action Restore this Backup Pons 159 UltraBac Administrative Guide v9 2 160 r Select Image Restore Method Restore entire image to physical device Disk1 Partition 8565 MB x C Restore MBR Z Dynamic Disk configuration data Mark this partition Active C Restore to original disk partition When correct disk is indeterminable rewrite when destination disk is blank Uverwrite always Resize pattition s Restore individual filefs Single tile restore options r Pre Version 9 0 Decryption E Enable decryption of pre version 9 0 encrypted backup Decryption phrase lt Back Next gt Cancel Fig 5 Image Restore options Click the Restore entire image to physical device radio button select the restore target partition from the drop down menu and click Next Check Run Unattended and click Restore Reboot the system to activate the restored disk or partition
292. rivers will choose the driver to install Choose this option if you have a specific SCSI controller driver r Pre Version 9 0 Decryption E Enable decryption of pre version 9 0 encrypted backup Decryption phrase Fig 17 Image restore options 124 UltraBac User Manual NOTE When selecting the restore options some options may be mandatory and some may be unavailable e Restore entire image to physical device This drop down menu lists all target partitions available for restore e Restore MBR Dynamic Disk configuration data Forces the restore of the Master Boot Record or the Dynamic Disk configuration table If no partitions exist on the restore target disk this can be used to quickly configure the disk to match the original partition configuration e Mark this partition Active Used when restoring the OS partition to a user created partition this will signify that the restored partition is the OS partition e Restore to original disk partition Instructs the restore to write the selected image to the original disk location i e DiskO Partition1 DiskO Partition2 This option must be used when restoring multiple partitions Enabling this option also enables the following options e Restore MBR Dynamic Disk configuration data e When correct disk is indeterminable e Overwrite when blank Overwrite the target disk only if that disk has no
293. rocess does the original Storage Group need to be dismounted or have any settings changed Any changes made to the original Storage Group could result in that Storage Group being overwritten by the restore More Information For a full reference guide on using Exchange Recovery Stores see the Microsoft TechNet Using Exchange Server 2003 Recovery Storage Groups For a full reference guide on merging data from the Recovery Store to the active Exchange store see the Microsoft TechNet Exchange Server 2003 SP1 Recover Mailbox Data Feature See UBQ000250 Exchange 2007 Support 295 UltraBac Administrative Guide v9 2 UBQ000229 Unattended Installation of UltraBac UBQ ID Number UBQ000229 Last Modified 2010 01 21 Summary Pushing the UltraBac 9 installation out to several remote machines using the GUI based setup requires some manual work Each machine name must be specified during the rollout along with the selection of installation components depending on the preference of the user As an alternative a small batch file may be created and configured to install to several remote machines unattended free from error messages if they should occur Details The UltraBac installation cannot install to a machine that is actively running UltraBac If a backup job is running or the user interface is launched on the machine to which you re installing the setup program will fail for that machine and it will continue going through
294. rver name 6 Click SQL MOVE Parameters SOL MOVE Parameters Edit SQL MOVE Parameters r Alternate database name Northwind_Restored Restore to path C Northwind_FRestored Browse r Database files and logs Original Database File Name Restore As Northwind C Northwind_Restored northwnd mdf Northwind_log C Northwind_Restored northwnd Idf ili Add Edit Remove OK Cancel Fig 2 SQL MOVE Parameters dialog 7 Inthe Alternate database name box enter the desired database name 8 Inthe Restore to path box type the new path for the database 9 Ifthe Database files and logs section did not auto populate click Add 10 In the Original Database File Name box type in the original file name without typing the mdf 291 UltraBac Administrative Guide v9 2 11 In the Restore As box type the path of the file and the file name making sure to rename the file if needed using mdf df 12 Repeat steps 9 11 for the transaction logs 13 Click Next Restore When the restore is finished there will be a new database with the Alternate database name on the SQL server specified More Information UliraBac User Manual SQL Agent 292 Knowledge Base UBQ000210 UltraBac Backup Output Files UBQ ID Number UBQ000210 Last Modified 201 02 25 Summary This article explains the files structure of how UltraBac writes it s backup files to disk Details When UltraBac writes to disk it is VERY i
295. ry Image Disaster Recovery Agent 3 26 2010 2 22 12 PM Image Disaster Recovery 4 r Options V Use Express Index Remove Empty Folders Cancel Fig 14 Selecting the set for restore Select the backup set to restore and click OK Restoring the Image The Image Restore Method options allow an image backup to be restored to the original server with either a new disk or the original drive These options also allow the backup to be restored to 122 UltraBac User Manual a virtual server both VMware and Microsoft Virtual Server or even a new system with dissimilar hardware By default all disks and partitions in the backup index are selected for restore Click Cancel on the Image Restore Method screen to return to the main UltraBac window This window will allow the selection of individual tools and allows other advanced operations and utilities to be accessed Current Computer Locate Backup Index E Index for Backup Image Full _ Ma Backup Image Full _of_LAB 2003 3 8 Name i i i i i e g Image Cheater Recovery Agent 9 Partition 1 C Active Clusters Only 18 GB A5 Disko H Partition 2 H Active Clusters Only 8 566 MB Pes isk 1 Fig 15 Loaded backup index in the file viewer Index Properties The Index Properties option shows additional information about the original disk from the system backed up To access this information
296. ry Hives Boot Files COM Database The System State of an Active Directory host contains more subcomponents under the System State icon seen in the UltraBac interface Event Logs Registry Hives Active Directory Boot Files COM Database Sys Vol NOTE The latest Windows Service Pack must be applied to the restore target prior to attempting the restore NOTE When pushing the restore to a remote system booted into Directory Services Mode be sure that the UltraBac System State Agent is installed on the restore target Restoring the System State Using UltraBac 180 UltraBac User Manual NOTE When attempting to restore an Active Directory host to a new installation of Windows a base version of Active Directory using only the default components must be installed before attempting the restore Start the domain controller in Directory Services Restore mode before restoring the System State 1 Reboot the system When prompted to select an operating system or when Windows displays the Starting Windows progress bar press F8 Select Directory Services Restore Mode from the boot options and press Enter If prompted select the appropriate operating system and then press Enter Log in using the Administrator account and password stored in the SAM Security Accounts Manager created when Active Directory was installed 6 Select OK within the Desktop dialog box This d
297. s 2 Specify the number of days to store the backups in the field to the right of the checkbox 3 Click OK in the Disk Storage Device Properties screen NOTE UltraBac will clear the old backups at the end of a successful backup More Information See UBQ UBQ000041 Selecting a Storage Device 256 Knowledge Base UBQ000060 Static Mirror Image Recovery UBQ ID Number UBQ000060 Last Modified 2005 05 19 Summary Recovering a system disk from a Static Mirror Image backup Details There are several ways to recover a failed system using a static mirrored image hard drive 1 Change SCSI BIOS Used to minimize down time when the failed drive is the system drive 1 Modify the SCSI BIOS to boot from the mirrored hard drive 2 Reboot This must be an image of the system drive 3 Perform any other applicable restores 4 Replace failed hard disk as soon as possible 2 Replace failed hard drive with image hard drive Used for any failed drive 1 2 Power down remove the failed hard drive and substitute it with the image hard drive 3 Reboot 4 Perform any other applicable restores 5 Replace failed hard disk as soon as possible NOTE With each Integrated Static Mirror Image backup UltraBac compares disk size and checks for an assigned drive letter before using a target drive This helps prevent the production disk which was a backup target disk from being used as a target disk during future backups
298. s Changing these options is not recommended Miscellaneous 100 l Number of errors in set before aborting C Enable backup node failover on Cluster Server Publish License Servers to Active Directory Reporting Behavior Treat file not found as warning Treat data truncation as warning Suppress Unknown Profile Reports C Don t treat skipped file as error or warning Backup Throughput Restore Throughput High default High default Medium Medium Low Low Fig 15 Advanced options e Number of errors in set before aborting Sets the number of errors allowed in each backup set before UltraBac is allowed to abort that set The default setting is 100 e Enable backup node failover on Cluster Server This option should only be enabled if UltraBac is installed on a Microsoft Cluster Server Should the primary node fail UltraBac will continue its regular scheduled backup jobs on the secondary node in the cluster e Publish License Servers to Active Directory Records the UltraBac License server in Active Directory for the local domain Reporting Behavior e Treat file not found as warning Files not found during a backup will be reported in the backup logs as a warning only not an error e Treat data truncation as warning Data truncation during backup will be reported in the backup logs as a warning only not an error e Suppress Unknown Profile Reports
299. s all the Global settings Please ensure all variables are Correct before running createubcr wsf or deleteubcr wsf YOU MUST UPDATE SettingsUpdated varible to TRUE or script will not run This is the name of the website you wish to create sitename UBCR This is the path where the website will reside sitepath C InetPub wwwr oot UBCR This is an application pool that will be created to allow syncs and or Jaunching of remote backups apppoolname UBCR This is the port of the website Default is 80 but if you have multiple websites on this machine you may need to change this websitePort 80 This is where all the logs from all the machines will be sent UBLogPath C UBLogs This is always set to true unless used in a msi script RUNNINGWSCRIPT TRUE This is the name of the setup log file SetupLogFile UBCR Log change this to TRUE to acknowledge you actually have set up these settings properly so that the script will actually run SettingsUpdated Turn Debug on off myDebug 0 This is the index number assigned to the website This should only be changed if another website is already using this number webIndexNumber 1910 These settings for for running an executable NORMAL_WINDOW 1 el HIDDEN_WINDOW 2 Fig 3 Editing the GlobalSettings vbs file 12 Click File Save to save the changes then File Exit to close Notepad
300. s to use during this backup Enter the description of this backup This description will be used to identify this backup along with the backup date time and path Backup of UBDOC Back up to Device BackupPath0 v Fig 4 Run Backup Now Backup Options Clear archive bit Incremental vs Differential Backups The difference between incremental and differential backups is simply when and how often the archive bits are cleared If you choose to clear the archive bits during the full backups and then run a series of backups where the Modified files Archive bit option is selected but the archive bit is not cleared then this is a differential backup However if you continue to clear the archive bits during the backups where the Modified files Archive bit option is selected this is called an incremental backup There are pros and cons to each type of backup Incremental backups where the archive bits are cleared during the modified files backup means that each backup will be relatively small and take less time However it also means that if a restore of the entire disk is needed the last full backup then each subsequent incremental backup will need to be restored in the correct order to get all files to their most recent backup state With a differential backup the archive bits are only cleared during the full backup but not during each modified files backup This means that each
301. s you need access to for backups Password Domain gt m Specify the keyboard layout you would like UBDR to use English United States v Fig 1 Network Configuration Adapter Allows the selection of the NIC to be used by UBDR from a drop down menu if multiple NIC cards are installed in the UBDR Gold host system e Enable DHCP Allows UBDR to use a DHCP server to specify the network settings When disabled the network fields i e IP Address Subnet Mask etc are used to configure the network settings e Force 100 Full Duplex Instructs UBDR to force the NIC to use 100 Full Duplex Network options used when DHCP is unselected e IP Address Specify the subnet mask of the IP address used e Default Gateway Specify the IP address for the default gateway to be used by UBDR This field can be left blank if UBDR does not need to connect to the internet e DNS Server Specify the IP address of the DNS server used by the system or device hosting the image backup This field can be left blank if IP addresses are to be used for device configuration e WINS Server Specify the IP address of the WINS server used by the system or device hosting the image backup This field can be left blank if IP addresses are to be used for device configuration International Keyboard Support 112 UltraBac User Manual e UBDR has keyboard support for 162 languages To select support for a s
302. short as possible but not under 6 inches Be wary of inexpensive cables which are often delivered with a new device A quality cable is always thick because it has every data wire wrapped with a separate ground wire The best cables have gold coated connectors for maximum conductivity and have a ferrite ring around the cable end closest to the device to reduce or eliminate interference and cost around 85 dollars Termination There are two types of termination passive and active An external terminator is a cap that fits on the last device in the chain The internal chain is also terminated on the last device however termination may be provided by either a jumper setting on the last device typically a disk drive a set of removable resistors either tape or disk or by an external terminator block which is specially designed to terminate the last device on an internal SCSI bus Only SCSI 1 systems can use passive terminators Passive terminators do not regulate voltage which can end up being either too high or too low Either condition will cause corruption that gets progressively worse as the length of the chain gets longer Even if you have a SCSI 1 system use an active terminator All current model disk drives provide active termination when this option is used Never mix passive and active terminators on the same bus While each end of the SCSI bus must be terminated properly internal amp external accidental double termination will a
303. stalling the Locked File Backup Agent The Locked File Backup Agent can be uninstalled through the Device Manager in Windows XP 2000 2003 Complete the following steps to remove the Locked File Backup driver 1 Access Computer Management 2 Highlight Device Manager right click and select View Show Hidden Devices 3 Right click on Device Manager again and select View Devices by Connection 178 4 oO Computer Management File Action Computer Management Local System Tools A Event Viewer ce Shared Folders E E Local Users and Groups i dj Performance Logs and Alerts S Device Manager J Storage B Removable Storage Disk Defragmenter Disk Management H a Services and Applications view Window Help e om ETa elama UltraBac User Manual oo Remote Access IP ARP Driver ox Remote Access NDIS TAPI Driver se symc8xx lt p TCP IP Protocol Driver e UltraBac Locked File Backup Driver oY VGA Display Controller Q Virtual Machine Monitor ox volsnap mY Ports COM amp LPT H SCSI and RAID controllers H D Sound video and game controllers Toa Charsan ualuran zl gt Fig 2 UltraBac Locked File Backup Driver in the Windows Device Manager Scroll down to UltraBac Locked File Backup Driver right click on it and select Uninstall 5 Reboot the system to complete the removal of the UltraBac Locked File Backup Agent 179 UltraBac A
304. store the Master Boot Record or create a target partition manually using the Advanced Tools 3 Restore the OS partition only with Restoring to different hardware checked Issue When browsing to a BackupPath device UBDR does not show the backup files UBDR does not show the backup files in the Browse screen Resolution UBDR file browser does not display UBD files 1 Browse to the target folder and click OK 2 Select File Load Index For Restore Verify to scan the folder for a backup set index 3 If no sets are found ensure the correct path is listed in the BackupPath tab under Select Storage Device Issue System fails to boot after restore A system boot failure can show itself in several ways e Flashing blinking cursor e Ntldr failed to load message e Blue Screen 138 UltraBac User Manual Resolution Run chkdsk to find problems with the target disk 1 Select the Tools tab and click UBDR Command Prompt 2 Change to the drive letter assigned to the OS partition 3 Type chkdsk f c and press Enter a amp ubdr gt chkdsk f c The type of the file system is NTFS CHKDSK is verifying files stage 1 of 3 File verification completed CHKDSK is verifying indexes stage 2 of 3 Index verification completed CHKDSK is verifying security descriptors stage 3 of Security descriptor verification completed 16482386 total disk space 2779332 in 12835 files 3496 in 1666 indexes 5
305. store the selected data 1 From the Restore tab click Action Restore This Backup 98 UltraBac User Manual r Select Image Restore Method Restore entire image to physical device T Restore MBR Dynamic Disk configuration data Mark this partition Active Restore to original disk partition when correct disk is indeterminable Overwrite when destination disk is blank Overwrite alt lay Resize partition s Restore individual file Single file restore options r Pre Version 9 0 Decryption Enable decryption of pre version 9 0 encrypted backup Decryption phrase lt Back Next gt Cancel Fig 5 Restore options of an image backup set Set the options for restore in the agent s Restore Options screen Enter the decryption phrase if an encryption phrase was entered in the backup set The decryption phrase is the exact same phrase as was entered for the encryption phrase If the decryption phrase is not entered correctly the restore will not be successful Click Next 99 UltraBac Administrative Guide v9 2 Restore Options x Specify the options to use during the restore process Curent Device eee l Restore Options E Run unattended Eject media after restore m Back f Restore Cancel Fig 6 Restore options 5 Check Run unattended
306. t backup Oracle database must be set in ARCHIVELOG mode and the Oracle database will not be dismounted during backup e Cold backup Oracle database must be set in NOARCHIVELOG mode The Oracle database will be automatically dismounted before and re mounted after backup Setup and Configuration The UltraBac Oracle Agent has several requirements for use e Oracle Version 8i or greater e Oracle client software must be installed on the UltraBac host the Net8 Net9 Assistant and the Microsoft ODBC Administrator e The Oracle database must be in ARCHIVELOG mode to perform hot backups or NOARCHIVELOG mode to run cold backups e The username and password for the Oracle backup set must be entered in UltraBac under Tools Options Agents Oracle Backup Agent Configuring the Net8 Net9 Assistant Before creating a backup set the Net Assistant must be configured to allow access to the Oracle database 1 Open the Net8 Assistant default location is Start Programs Oracle Network Administration Net8 Assistant 2 Highlight Service Naming and click the 3 File Edit Command Help ot Net8 Configuration Local Profile Listeners Oracle Names Servers Fig 1 Oracle Net8 Assistant 4 Inthe Net Service Name Wizard type in a service name and click Next 5 226 UltraBac User Manual Net Service Name Wizard page 1 of 5 Net Service Name i xj To access an Oracle database o
307. t level or scheduled backup group level UltraBac has a function available to execute batch files or previously written scripts to run before the backup begins or after the backup finishes This time interval specifies how many minutes UltraBac should wait before it stops trying to run the script e Clear media before backup Sets a global preference to check the Clear storage media option when creating scheduled backup groups Clear storage media can be unchecked in the scheduled group e Verify after backup Sets a global preference to check the Verify after backup option when creating scheduled backup groups Verify after backup can be unchecked in the scheduled group e Compare to disk during verify Sets a global preference to compare all files to their original source files during verify With this option unchecked only a CRC verify is performed Restore Options The Restore Options menu is used to set two restore options 16 UltraBac User Manual Py Specify global restore options Restore Options l E Eject media after restore Cancel Fig 6 Restore preferences Restore Options e Run unattended Do not prompt the user during ad hoc backups e Eject media after restore Eject removable media after ad hoc backup Verify Options The Verify Options menu is used to set two restore options Verify Py Specify global verify options v Eject
308. t selection screen to the UltraCopy wizard e Use Express Indexes Uses the Express index for each source device when scanning for sets When unchecked the full media is searched for all sets This process can be time consuming when copying from tape devices using the Express index is highly recommended After Copy Options e Verify after copy Runs a CRC verify operation on the destination media after the copy completes Copying Individual Sets When selected this option allows the user to only copy specific sets to the destination media UltraCopy Set Selection Select the sets that you want copied Expand All l saster Recovery Agent 3 26 2010 2 22 12 PM Image Disaster Recovery Agent 3 26 2010 2 38 39 PM Backup of SERVER 5 18 2010 3 17 04 PM misian Backup of SERVER 5 18 2010 3 17 14 PM ClearAll lt Back Next gt Cancel Fig 4 Selecting individual sets in UltraCopy To select individual sets 1 Ensure the Copy Individual Sets option is selected in the UltraCopy Options screen 2 Expand the media to be searched for individual sets 3 Check the box to the left of each set to be copied Only selected sets will be copied 4 Click Next Using a Library with UltraCopy In UltraBac v9 2 media library functionality has been incorporated into UltraCopy This functionality allows UltraCopy to easily copy data from a spanned volume to a single storage location or to copy a
309. te system when last closed UltraBac will reconnect at startup e Save window size and position UltraBac will remember its previous window size when opened e Show save as helper dialog Enables the dialog box opened after a set is saved e Disable Splash Window Eliminates the introductory splash screen appearing before the application launches e Show Advanced Options Enables dialog boxes that allow the File by File Agent to be run locally or remotely during an ad hoc backup and during restore e Maintain own Managed Machines List Allows each user to create and maintain a Managed Machines list when logged into the backup host system e Show full M S week on scheduler Shows the entire 7 day calendar in the UltraBac Scheduler e Show help dialog on startup Enables the helper dialog when the Management Console is launched Authentication Options The Authentication menu allows user accounts to be added for use in UltraBac Account passwords can also be changed or reset in this menu 12 UltraBac User Manual Accounts Here you can maintain the accounts that UltraBac will use when connecting to q machines on your network GJ Add Account F Edit F Delete Machines User lt Default Account gt Domain User Fig 3 User accounts To add a domain user account in UltraBac Click the Show Accounts button in the Authentication tab Click the Add New icon Type the domain nam
310. that backed up the backup host system Retrieve All Sets in the Database Query the index database for all sets in the database 3 Click Next 4 94 UltraBac User Manual UltraBac Me Manage Tools View Support Connected to _ Q CHIP A Online Database Current Computer Locate Backup Index Media Retrieve Backup Index from currently selected Storage Device Fig 1 Selecting the index source NOTE For more information on the setup and configuration of an index database please visit the UltraBac Database section of the User Manual UltraBac User Manual UltraBac Database Each index source has advantages and disadvantages depending on the restore situation e Retrieve from index database The fastest and most flexible method but may not be usable if the database is not available Also if the correct storage media is not selected the restore may not be successful e Retrieve from online disk index Almost as fast as the index database but does not list the media used by each index and may not be usable if the online indexes are not available Also if the correct storage media is not selected the restore may not be successful e Retrieve from Storage Media Only slightly slower than the online index when using the Express Index the indexes kept on the storage media index will always be available and are the easiest to use for restore Selecting the Index Once the index
311. the amount of time those indexes are to be stored UltraBac Administrative Guide v9 2 Index E Here you can specify the index options for UltraBac r Backup Indexes V Create online backup indexes V Compress online indexes Index files path C Program Files U traB ac Software UltraB ac Indexes Browse Auto purge indexes after 30 2 days 0 never r Tape Express Index J Create and use online express indexes V Auto erase express indexes Express index file path C Program Files UltraBac Software UltraB ac E xpress Browse Fig 10 Backup index preferences Backup Indexes e Create online backup indexes Must be checked to create an online disk index for every set backed up e Compress online indexes Uses up to 65 less storage space than uncompressed online indexes while requiring minimal compression decompression time e Index files path Path where all online disk indexes are stored Online disk indexes can be stored locally or on a network path e Auto purge indexes after days Number of days before online disk indexes are purged When set to 0 index entries are not purged by UltraBac Valid entries are 0 through 999 Tape Express Index e Create and use online express indexes Enables express indexes e Auto erase express indexes Automatically deletes the express index when the corresponding storage medi
312. the UltraBac8 directory select the ublicense txt file and click Open 27 UltraBac Administrative Guide v9 2 Select UltraBac License File backup Drive at 0 Path C Program Files U traBac Software UltraB ac Free space 33GB File name Files of type RIESE tog Met tgst of bam fee a SA lm Cancel Fig 2 Browsing to the license file 6 Ifthe license was imported successfully a dialog box will open with the message The license has been imported successfully 7 Confirm the successfully imported license file by accessing Tools License Management Edit License A list of licensed components will appear underneath the computer name 28 UltraBac User Manual License Maintenance Company ULTRABAC SOFTWARE Customer Code Version 9 2 LABO 2003 DC1 Note Licenses created during the last 21 days cannot be reset License on server LAB0 2003 DC1 AUTOLOADER MODULE 20 18 6 02 2013 AUTOLOADER MODULE 3 DRIVES 20 20 6 02 2013 BACKUPPATH DEVICE 20 20 6 02 2013 CD DVD DEVICE 20 20 6 02 2013 EXCHANGE MAILBOX AGENT 70 70 6 02 2013 EXCHANGE SERVER AGENT 70 66 6 02 2013 EXCHANGE SERVER SBS AGENT 70 70 6 02 2013 FTP STORAGE DEVICE 70 70 6 02 2013 IMAGE DEVICE 70 70 6 02 2013 IMAGE DISASTER RECOVERY SERVER AGENT 70 59 6 02 2013 IMAGE DISASTER RECOVERY SERVERICIP AGENT 70 70 6 02 2013 IMAGE DISASTER RECOVERY
313. the option and click Next 3 Check the Image Agent option Enable Differential or Incremental backup and choose the type of differential backup to be performed o Full backup creates clears the file idx used to track changed clusters o Differential backup back up only the clusters changed since the last full backup o Incremental backup back up only the clusters changed since the last full or incremental backup 155 UltraBac Administrative Guide v9 2 Disaster Recovery Image Agent Options Set the Image Agent options below r Options for Image Backups Z Always back up partitions individually V Enable in use cluster backup for partitions with known filesystems Enable single file restore slows backup performance Freeze all drives V Enable Differential or Incremental backup Full backup initialize tracking of changed clusters _ Differential backup only stores clusters changed since last full backup Incremental backup only stores clusters changed since last image backup E Continuous Image Protection backup CIP Never stop CIP backup p CIP backup after Enable backup to Virtual disk file format VHD or MDK Backup to Microsoft Virtual Hard Disk format WHI Backup to VMware Server GS r Computer Name DGMTRA Browse lt Back Next gt a Cancel Fig 1 Image Agent options 4 Type a set descr
314. the selected media for all file by file backup data e Show Current Media Information Shows statistics of the selected media such as Capacity and media remaining e Copy Index from Media Copies the selected media s indexes to the Online Index e UltraCopy Launches UltraCopy for ad hoc copy operations or the UltraCopy Scheduler Wizard e Deploy Launches the UltraBac Remote Installer Scheduler e View Events Opens the UltraBac Scheduled Events pane e Backup Group Launches the UltraBac Scheduler Wizard e UltraCopy Job Launches the UltraCopy Scheduler Wizard View Toolbar The View toolbar gives access to UltraBac UltraCopy logs Current Future operations and additional device information 36 UltraBac User Manual UltraBac Management Console Backup Restore Mi Vi Support Connected to DGMTRA Logs Current Computer Fig 8 The View toolbar Reports Current x Device View Backup Logs View Restore Logs View Verify Logs View UltraCopy Logs View UltraCopy Verify Logs l ASE E wo View All Logs BackupPathO lt none gt 5 33PM DGMTRA View Backup Logs Launches the Log File screen filtered to view only backup logs View Restore Logs Launches the Log File screen filtered to view only restore logs View Verify Logs Launches the Log File screen filtered to view only verify logs View UltraCopy Logs Launches the Log File screen filtered to view
315. the space is used Fig 3 vSphere Agent Restore Options 5 Type the ESX host name or IP address of the ESX Host in the ESX Host Name IP address field 6 Enter the vSphere account that has full read and write permissions to the datastore you are recovering to in the User name field 7 Enter the port used for connection into the Port field The default is port 902 8 Type in the Inventory path where you want to restore the virtual disk case sensitive NOTE If you choose to restore the VM back to its original location and the original 242 UltraBac User Manual disk exists the restored disk will be named vmwarediskname UBRestore vmdk 9 Allocate and commit disk space on demand will be checked by default We recommend this option to save disk space 10 Click Next 11 Then select Restore Restoring an Incremental vSphere Backup to an ESX Store NOTE All restores are done via a LAN NBD connection AG O Launch the Restore Wizard by selecting the Restore tab and selecting the index source Select and load the Incremental Index for a point in time restore UltraBac will automatically restore the previous incremental and full backups Select the VM Disk for restore Click Action Restore Selected Files Type the ESX host name or IP address of the ESX Host in the ESX Host Name IP address field Enter the vSphere account that has full read and write
316. then it performs the restore If the original exchange server is not on line then the following steps will allow for the flat file restore to another server On the server where you want to initiate the restore 1 Open UltraBac and go to Manage General User Options and place a checkmark next to the option for Advanced Options 2 Close UltraBac 3 Install the Exchange Management tools from the Exchange installation Media 4 Open Windows Explorer and go to C Windows System32 drivers etc 5 Open the file hosts with notepad 6 Addanentry with the IP address of the computer you are on and the name of the original exchange server 7 Save the hosts file 8 UltraBac load the backup and perform the restore 338 Knowledge Base UBQ000264 Writing to CIFS Backup Path UBQ ID Number UBQ000264 Last Modified 2011 08 23 Summary Some CIFS storage devices do not conform completely for all Microsoft API calls so file enumeration is affected To enable a backup path to a CIFS storage device that has this issue the following workaround will enable UltraBac to back up to these backup devices Details When writing to a CIFS storage device that does not conform completely for all Microsoft API calls you will get an error from UltraBac about positioning device To fix this you will need to follow these steps 1 Create a backup path pointing to the CIFS storage device if there is not one already cre
317. ting the backup index to load from the storage media Several options are available that modify the way UltraBac handles backup indexes e Use express index Uses an index on disk to quickly find all indexes on the storage media This option is only available when loading the index from storage media e Remove Empty Folders Instructs UltraBac to not enumerate empty folders when loading an index for restore This option is only available when loading the index from online disk index or storage media e Rebuild Express Index Rebuilds the express index by searching the media for all indexes This option is only available when loading the index from storage media Selecting Files for Restore When an index is loaded the index opens in the UltraBac File Viewer The File Viewer displays all data backed up in the selected set Select the files to be restored by marking the box directly to the left of the desired file folder data in blue 97 UltraBac Administrative Guide v9 2 Current Computer Locate Backup Index Action El Index for Backup Size aj g File by File Local Agent Wy ADs da MC Config msi 05 E ao Documents and Settings os System State EE Inetpub H Program Files HA RECYCLER H Release EE System volume Information aE winpows EE wmpub AUTOEXEC BAT 4 Ul BackupPathi lt none gt 1 24PM 03R2 1 Fig 4 File by file backup set loaded in the File Viewer Restoring Data from a Backup To re
318. to a smaller partition it is recommended that the target partition be at least 60 of the original partition size The Mark this partition Active option should ONLY be selected when restoring the OS partition e Restore entire image to physical device e From the drop down menu select the restore target partition e Mark this partition as Active only when restoring the OS partition e Resize partitions Restoring the Partition Once the options are set the image can be restored 1 Click Next to finalize the restore options 2 Click Restore to start the restore process 3 Reboot the server when the restore is complete NOTE In rare cases when restoring to a smaller partition the resize operation can take as long as an hour Canceling the restore operation during this time may make the partition unreadable Running a defragmentation operation before backup will greatly reduce the amount of time needed for the resize operation to complete 129 UltraBac Administrative Guide v9 2 Restoring the OS to an Alternate Physical Server Before restoring any partitions the system disk will need to be partitioned This can be accomplished by either restoring the Master Boot Record or by creating the partitions manually with the Advanced Tools Restoring the Master Boot Record To restore the MBR 1 Select the OS partition by marking the box directly to the left in blue 2 Click Action Restore this Backup 3 Select the
319. torage Driver 4 Rescan Disks Map Network Drive Ping Machine IP Address JA gt gt Fig 26 Additional UBDR tools e Command Prompt Opens the standard Windows Command Prompt e Inject NIC Storage Driver Allows a NIC or device driver to be added to the active system without reboot 135 UltraBac Administrative Guide v9 2 e Rescan Disk s Rescans the system disks allowing a newly attached disk to be used as either storage media or a restore target e Map Network Drive Maps a network path as a drive letter e Ping Machine IP Address Pings a remote system via Network Name or IP Address Command Prompt DISKPART gt Fig 27 Windows Command Prompt running DiskPart exe Inject NIC Storage Driver Inject Driver r Choose driver INF Note This will load NIC Storage driver dynamically If itis NIC driver you will be able to map a network drive after this operation If injecting a storage controller you should choose rescan disks after the injection is complete Choose Driver INF file to inject Inject Fig 28 Injecting a driver into UBDR If the system being used as a restore target does not have the proper NIC or storage driver automatically available this option allows users to specify a driver for that hardware without needing to reboot the system To inject a driver From the Tools menu select UBDR Inject NIC Storage Driver Type or browse to the location of the dr
320. ts Back up in this order Set Name Description Set Name Description Backup_of_BNNVL Pane BackupOfDGMTRA Image_Disaster_Rec lt lt Remove Clear 2 lt lt Back Next gt i Cancel Fig 2 Selecting backup sets 3 Set the Before During After backup options and click Next 75 76 UltraBac Administrative Guide v9 2 hedule New Backup Group a Specify options for this Backup Group Before backup options V Clear storage media E Retension tape E Run Before job After backup options V Verify after backup E Compare to disk during verify E Run After job E Use Auto Response File E Clear archive bit for all sets Fig 3 Scheduled backup options 4 Set the notification options and click Next UltraBac User Manual Schedule New Backup Group f 5 Specify notification method to use for this Backup Group r Event log notification v Log notifications to the event log mail notification Send notification on each error Send report only if errors Attach full logs to report Limit e mail report size Max report size kb 1 Edit e mail format and distribution list lt Back Next gt ij Cancel Fig 4 Email and event log notification preferences 5 Highlight a storage device in the left column and click
321. tten by an image restore Partition Disk Restore A full image restore through the UltraBac Management Console requires the target disk be prepared before restore e Partition level restore Restore target partition must be of equal or greater size than the original source partition and unassigned of a drive letter e Disk level restore Restore target disk must be of equal or greater size than the original source disk and the disk must be unpartitioned NOTE Only one disk or partition can be restored per restore job To begin the restore process Launch the Restore Wizard by selecting the Restore tab and selecting the index source Select and load the index for restore Select the disk or partition for restore Click Action Restore this Backup POND 107 UltraBac Administrative Guide v9 2 r Select Image Restore Method Restore entire image to physical device Disk1 Partition 8565 MB Zal Restore MBR 7 Dynamic Disk configuration data M Mark this partition Active L Restore to original disk partition Resize partition s r Pre Version 9 0 Decryption Enable decryption of pre version 9 0 encrypted backup Decryption phrase lt Back Next gt Cancel Fig 3 Disaster Recovery Image Restore Options 5 Click the Restore entire image to physical device radio button select the restore target partition from the drop down menu and click N
322. ual machine filter Enumerate only powered on Ms Network connection mode SAN MountPoint Directory d Stemps Browse lt Back Next gt Cancel Fig 1 VCB Agent options Type the Windows name or IP address of the VMware proxy in the Name IP address field Type the port used for connection into the Port field The default is port 443 Type the user name used to log into the VMware proxy in the User name field Type the password for the above user name into the Password field Select the backup type e FileVM Backs up all files and folders on the selected virtual machine s e FullVM Backs up the entire selected virtual machine s in one operation File creation export flag e Split output VMDK into 2GB files e Create single monolithic VMDK file File optimization export flag e Do not backup unused space Only backs up the active clusters on the selected guests e Create flat VMDK with no optimizations Backs up the entire guest including unused space 10 Virtual Machine filter e Enumerate All VMs Enumerates all VMs available to the VCB proxy e Enumerate only powered on VMs Enumerates all powered on VMs e Enumerate only powered off VMs Enumerates all powered off VMs 195 UltraBac Administrative Guide v9 2 Enumerate by VM name Enumerates all VMs by VM name Enumerate by IP Address Enumerates all VMs by IP address Enumerate by MoRef
323. uble shooter to focus on the areas which must actually be causing the problem In the end finding a problem is simply a process of elimination Try the obvious first and then check every possible cause no matter how remote one at a time to discover the source of the problem It can turn out to be something as simple but hard to find as one defective IDC connector on an internal ribbon cable within an external cabinet More Information See UBQ UBQ000091 Solving SCSI CRC Errors 271 UltraBac Administrative Guide v9 2 UBQ000112 Troubleshooting Permissions Issues UBQ ID Number UBQ000112 Last Modified 2011 05 26 Summary Troubleshooting steps to be used when receiving Access Denied error messages during backups Details UltraBac Management Service Account Permissions NOTE This should only be changed if you are having permission errors The following user rights need to be assigned to the account specified for the UltraBac Management service e Logon as a Service e Backup operator It is recommended that the UBMS account be given Domain Admin privileges If UltraBac is going to function in a domain it really is best to make the UltraBac user a Domain Admin as the registry backup functions require access to the admin shares e g C of the remote machines If UltraBac is only going to backup a local machine s resources not its registry then membership in Backup Operators is sufficient Another safet
324. udio or Microsoft SQL Server Management Studio Express 224 BO RN DOR UltraBac User Manual Right click the Content Database to be restored and select Properties Select the Files page and note the Path to each file then click OK Right click the Content Database to be restored and click Tasks Detach In the Detach Database dialog select Drop Connections then click OK Browse in Windows Explorer to the path of the Content Database files Rename both the MDF and LDF files associated with the Content Database Open the UltraBac Management Console Load the index for restore by clicking the Restore tab then select index retrieval method Select the Content Database object for restore Click Action Restore this Backup Inthe Content database parameters section click to select the Content Database then click Edit In the UltraBac SharePoint Content Parameters dialog click OK Click Next Restore to restore the Content Database Repeat this procedure for any additional content databases to be restored Start the Windows SharePoint Services Timer when all databases have been restored 225 UltraBac Administrative Guide v9 2 Oracle Agent The UltraBac Oracle Agent allows the backup of Oracle databases without shutting down the Oracle services before backup The agent can perform either hot or cold backups depending on the mode of the Oracle databases e Ho
325. unattended if you wish to view errors in the restore log rather than interactively and click Restore 181 UltraBac Administrative Guide v9 2 O E amp UltraBac Management Console Index for Backup Backup of UBDOC Support wae Backup Backup of UBDOC 5 Name E File by File Local Agent Event Logs fa GY System State WX Registry Hives WY active Directory El Boot Files aw COM Database Fig 1 Backup index in the File Viewer showing System State components NOTE When restoring the entire operating system ensure that Restore in use files is checked in the Restore Options screen 9 When the restore completes a prompt will appear confirming the reboot If NTDSUTIL is to be run click Cancel to override the reboot request UltraBac UltraBac UBDOC Confirm reboot Active Directory has been restored on machine UBDOC For an authoritative restore please run NTDSUTIL at this time When finished press the OK key to reboot or press CANCEL to reboot later Cancel Fig 2 Reboot confirmation prompt 10 Select Restore Log when the UltraBac Progress screen appears and verify the restore was successful 11 When finished viewing the restore log exit UltraBac This concludes the UltraBac portion of the restore 12 Run NTDSUTIL to synch the newly restored Active Directory database Running NTDSUTIL Run NTDSUTIL and mark all appropriate objects
326. vent Type Error Event Source SideBySide Event Category None Event ID 59 Date 7 31 2007 Time 4 05 37 PM User N A Computer SERVER66 Description Generate Activation Context failed for C Program Files UltraBac Software UltraBac9 MFC80U DLL Reference error message The manifest file contains one or more syntax errors Event Type Error Event Source SideBySide Event Category None Event ID 58 Date 7 31 2007 Time 4 05 37 PM User N A Computer SERVER66 Description Syntax error in manifest or policy file C Program Files UltraBac Software UltraBac9 Microsoft VC80 MFCLOC MANIFEST on line 5 Event Type Error Event Source SideBySide Event Category None Event ID 34 Date 7 31 2007 Time 4 05 37 PM User N A Computer SERVER66 308 Knowledge Base Description Component identity found in manifest does not match the identity of the component requested Event Type Error Event Source SideBySide Event Category None Event ID 59 Date 7 31 2007 Time 4 05 31 PM User N A Computer SERVER66 Description Generate Activation Context failed for C Program Files UltraBac Software UltraBac9 MFC80U DLL Reference error message The manifest file contains one or more syntax errors Resolution Installing the Microsoft Visual C 2008 SP1 Redistributable Package vcredist_ lt platform gt exe will stop the above system log entries from being created x86 Platform x64 Platform
327. ver under Servers right click and select New Recovery Storage Group File Action View Window Help la xl e m EDB e m Exchange Organization Exchange Exchange Organization Exchange LI Global Settings L Recipients e E Servers LB Global Settings H 8 Leere Mao nisnts Start Mailbox Management Process f m H E Conn ba Ca Too I storage Group Folde All Tasks b tec torage Group New Window from Here Cut Copy Refresh Properties Help Create a new storage group to recover a database Fig 1 Creating a Recovery Storage Group For detailed directions on setting up a Recovery Storage Group see Microsoft Technet Setting up a Recovery Storage Group Once the Recovery Storage Group is created and the Recovery Store database is dismounted and set to be overwritten perform an Exchange Database restore as specified in the UltraBac User Manual UltraBac User Manual Exchange Agent 294 Knowledge Base With the Recovery Store in it s default state the UltraBac Exchange Agent will write the restore to the Recovery Store and will not effect the active database Notes Please Read Do NOT dismount the active Exchange Storage Group Do NOT check This database can be overwritten by a restore on the active Exchange Storage Group At no time during the Recovery Store restore p
328. w Support Connected to DGMTRA bs Current Computer Backup Set New Open Action lt gt Image Disaster Recovery Agen O g Image Disaster Recovery Agent DGMTRA Name ster Recovery Agent E Partition 1 C Active Clusters Only m k E Partition 2 D Active Clusters Only ac Disk 1 BackupPathO lt none gt 5 33PM DGMTRA i Fig 2 Image set loaded in the File Viewer 6 Save the set by clicking Action Save from the main Backup Set menu Image Agent Options Options for image backups e Always back up partitions individually Allows partitions to be individually selected If unchecked only a full disk can be selected e Enable in use cluster backup for partitions with known file systems The image set will only back up the in use clusters on the selected disk or partition excluding all empty disk space e Enable single file restore slows backup performance Indexes the image backup to allow the restore of one or more files from the set e Freeze all drives Freezes all physical disk drives during an image backup of the system This will allow databases and other applications that are installed across multiple partitions to remain consistent when restored from an image backup e Enable Differential or Incremental backup Enables the tracking of changed clusters and set creation necessary to perform a differential image backup o Full backup Backs up the full partition or
329. w has multiple tabs that each contain options settings and other management functionality Clicking on each tab will bring up each individual operations menu e Backup Launches the Backup Wizard opens backup sets groups and allows backup operations to be run e Restore Launches the Restore Wizard and restore operations e Manage Allows the management of UltraBac storage devices licensing and other settings e Tools Launches UltraCopy the UltraBac Scheduler and the UltraBac Installer e View Used to display log files reports and device information e Support Launches the Help file the UltraBac Web site and the version information Backup Toolbar The Backup toolbar can be used to create new backup sets modify existing backup sets and to modify the properties of sets This toolbar can also be used to create new scheduled jobs and to 31 UltraBac Administrative Guide v9 2 start a set level ad hoc job The Action button will remain unavailable until a backup set is opened for enumeration f J UltraBac Management Console Image Disaster Recovery Agent image_ Backup Restore Manage Tools View Support Run Backup Now Run Backup Later Ctrl B View Backup Set Properties a k View File Selection Filter F2 g Disk 0 i Disk 1 Save Backup Set As Close Backup Set BackupPathO lt none gt 5 33PM DGMTRA i Fig 2 The Backup toolbar e New Launches the
330. with the MySQL Agent After setting the agent preferences a backup set can be created 207 UltraBac Administrative Guide v9 2 1 Launch the Backup Wizard by selecting the Backup tab and clicking New 2 Select MySQL Agent from the list and click Next UltraBac MySQL Agent Backup Select MySQL Specific Options for This Backup r Connection Options UserID Admin XXXXXXXX Password Confirm Password Port 3306 r Restore Script Options C Don t drop databases before creating them C Don t drop tables before creating them Cancel Fig 2 Creating the MySQL Agent set In the User ID field enter the account used to log in to and administer MySQL In the Password field enter the password for the MySQL account In the Confirm Password field re enter the password for the MySQL account In the Port field enter the port used by the MySQL instance Set any other options Click Next Set the backup set description and click Next ON MO e E MySQL Agent MySQL Agent2 MySQL Agent MySQL03 Name Size E ag MySQL O information_schema 0 IA Jultrabac 630 MB Fig 3 Enumerated MySQL Agent set 10 Select View Edit files in the backup set and click Finish 208 UltraBac User Manual Restore Script Options e Don t drop databases before creating them Sets the restore script to perform the restore
331. without dropping the database e Don t drop tables before creating them Sets the restore script to perform the restore without dropping the tables Restoring a MySQL Agent Backup To begin the restore process 1 Launch the Restore Wizard by selecting the Restore tab and selecting the index source 2 Select and load the index for restore 3 Select the objects for restore 4 Click Action Restore this Backup E MySQL Agent ge mso Fig 4 MySQL Agent backup index loaded into the file viewer Restoring a MySQL Database to a flat File To begin the restore process 1 Choose the database you want to restore 2 Go to Action gt gt Restore 3 Choose the Option Restore To Flat File 209 UltraBac Administrative Guide v9 2 UltraBac MySQL Agent Backup Select MySQL Specific Options for this Restore r Connection Options User IB Password Confirm Password p r Flat File Flat File Path c Browse lt Back Next gt a Cancel Fig 5 Flat File restore options 4 Enter the path you want the restore to backup to 5 Click Next 6 Click Restore 210 UltraBac User Manual Exchange Agent Exchange Agent Using the UltraBac Exchange Agent Exchange versions 2010 2007 2003 2000 and 5 5 can be backed up online without stopping the services prior to backup If the Exchange services are not running the backup will not be
332. wledge Base UBQ0000257 Exchange 2007 SCR CCR Restores UBQ ID Number UBQ000257 Last Modified 2011 03 03 Summary UltraBac has the ability to backup Exchange 2007 SCR and CCR environments However the restore process is different than a standard Exchange 2007 Restore Details When dealing with an Exchange disaster that requires a recovery in most cases you would rely on the High Availability of the SCR CCR to initiate the recovery If you are unable to recover from the other node then you could use UltraBac to restore the active node and then reseed the other Exchange server Restore 1 Stop the clustered mailbox store 2 Perform a standard Exchange restore NOTE Information on doing a standard Exchange Agent Restore See User Manual Exchange Agent 3 Reseed the cluster NOTE Information on how to reseed a CCR environment hitp technet microsoft com en us library bb124706 EXCHG 80 aspx Information on how to reseed a SCR environment http technet microsoft com en us library bb738131 EXCHG 80 aspx 325 UltraBac Administrative Guide v9 2 UBQ000258 Adding iSCSI Support to UBDR Gold v6 0 UBQ ID Number UBQ000258 Last Modified 2011 03 03 Summary UltraBac Gold 6 is now based upon the newest Windows PE3 so the Windows Automated Installation Kit AIK for Windows 7 can be used to add iSCSI support to your UltraBac Gold v6 0 ISO file Details Download the Windows 7 AIK and install
333. xt 6 View or save the backup set File by File Networked Computer Set Launch the Backup Wizard by selecting the Backup tab and clicking New Click File by File Network Share to highlight the option Click Next To use an account other than the default account specified on the Manage tab under General Authentication Show Accounts check Enable Advanced Account Usage and enter an account with administrative access to the share being selected for backup Click Next 4 From the Select Network Machine screen browse to or type in the network name of the system to be backed up Click Next 5 Enter a set description and choose the File Selection Logic to be used for this set Click Next 6 View or save the backup set on gt File by File Agent Set Properties To view the properties of a backup set 1 Load a backup set into the File Viewer 2 Click Action Set Properties 165 UltraBac Administrative Guide v9 2 166 Set Properties Description Before After Jobs File by File Agent Backup Set Options Fig 4 m Select the Backup options that will be saved in the Backup set Fi Enumerate Reparse Points Enable Locked File Backup 7 Backup Resolved Reparse Points Maintain Last Access Date Can be slow 7 Disable Last Access Date for remote E Clear archive bit backups r Agent Host DGMTRA Cancel File by File Agent set properties Descript
334. y Editor UERTUT b Fig 3 Registry Options On the remaining domain controllers 7 For the string value called SYSVOL give it the value of non authoritative 188 UltraBac User Manual mi li Eg amp amp E E kd amp meg uH at Fig 4 Registry Options 8 Navigate to HKLM SYSTEM CurrentControlSet Control BackupRestore 9 Create a key called SystemState Restore 10 Create a string value called LastRestoreld 11 For the string value called LastRestoreld give it the value of 10000000 0000 0000 0000 000000000000 OG Fig 5 Registry Options 189 UltraBac Administrative Guide v9 2 Once the registry settings have been put into place you must start the DFSR service on the domain controller that was made authoritative and then on each of the other domain controllers To verify the restore was successful open Windows PowerShell and type repadmin showrepl Administrator Windows PowerShell Windows PowerShell Copyright lt C gt 2089 Microsoft Corporation fill rights reserved PS C Users Adninistrator QABBR2G8R2ZAD gt repadnmin showrep l Repadmin running command showrepl against full DC localhost Def ault First ite Name 68 R2 88R2 DC2 DSA Options IS_GC Site Options Cnone gt DSA object GUID ec568a75 5f 51 41a8 abbb 6d4f16b6265e DSA invocationID c4d58dca 074c 49c6 a2a9 558cf98bid7c INBOUND NEIGHBORS DC QABB R268 RZ2AD
335. y a BackupPath device 1 Select the BackupPath tab 2 Click the Add Device button 116 UltraBac User Manual Storage Devices Tape CD DVD BackupPath Tivoli FTP Image Partition Remote a 4 Backup Path device can be any local or remote drive path where the user has a permission to write files The selected storage device is highlighted uJ Description BackupPath0 UltraBac Disk Storage Device storeserv z tem Fig 8 Tape devices in UBDR 3 Enter a unique name in the Device Name field 4 Enter a local or UNC path to be used as an output target in the Directory for Device field 5 Click OK to save It is not necessary to enter the maximum folder size in the Limit size per media field or to enter a size in the Limit size per file field It is recommended to leave both these items at the default value FTP Device To add an FTP device 1 Select the FTP tab 2 Click the Add Device button 117 UltraBac Administrative Guide v9 2 UltraBac FTP Storage Device Properties Listed below are the properties of UltraBac FTP Storage Device UltraBac will store backup output files on the server and the path chosen by the user r Server Information Description ftp off site server Server 192 068 1 115 Path backups images Type SFTP x Encryption AES Use Default Port 7 Mode PASSIVE Media Limit MB C File Limit MB 512 r Login Information
336. y feature that you can do if you are worried about security is to remove the privilege to Log on locally from the UltraBac user and this will prevent anyone from logging on as UltraBac without affecting the operation of scheduled jobs File Permissions There are three situations in which UltraBac will not restore file permissions e Restore security permissions and restore security permissions on existing folders is deselected e The restore is being sent to a FAT partition instead of NTFS so the permissions won t restore e The files are being restored to a non NT 2000 machine Unix using Samba etc Backing Up Across Domains 272 Knowledge Base If there is a trust relationship then make sure that the UltraBac user is a local administrator on the machine you are trying to backup If there is not a trust relationship you would treat the remote machines as if they were in a workgroup To do this you will need to add accounts to the backup machine and the remote machine So the backup machine will need to have an entry in authentication so it can communicate with the remote machine and the remote machine will need to have authentication for the backup machine This way you will have permissions going both ways Setting Backup priority When trying to run remote backup with High priority you receive the following error Unable to set priority error 87 The account on the remote computer has of course the necessary right
337. y the reparse point 170 UltraBac User Manual e Primary restore Active Directory only Only enabled when booted into Directory Services Restore Mode this option sets the Active Directory restore type as Primary e Restore to path on lt servername gt Type in or browse to a UNC path to be used for the restore Leave as lt Original Path gt to restore files to their original location Overwrite options Duplicate File Never Do not overwrite any existing files Always Overwrite existing files with the files being restored Update Only Only overwrite if the file being restored is newer than the existing file Ask Prompt before overwriting any existing files The File SOGMT RASC adv1 err Already Exists or cannot be deleted Please Select Update Overwrite Overwrite ALL Rename Fig 9 Overwrite options when selecting Ask during restore The options available for a duplicate file are Skip File Do not restore the specified file and continue the restore Update Only overwrite if the file being restored is newer than the existing file Overwrite Overwrite the file on disk with the file being restored Overwrite All Overwrite existing files with the files being restored Rename Rename the file being restored or restore it to an alternate directory Full OS Restore To perform a full restore of a failed operating system it is necessary to have a ful

UltraBac version 9.2

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