iLink Users Manual PDF
Contents
1. arrange for the repair or replacement of a flawed part covered by this warranty Please indicate the Product s serial number in all correspondence or a RMA authorization number in the absence of a serial number Nel Tech Labs 4 Ash Street Extension Derry NH 03038 Phone 1 603 425 1096 COPYRIGHT NOTICE Unauthorized or unlicensed use of copyrighted audio content is illegal and Nel Tech Labs Inc takes no responsibility for such action by the user of this equipment FCC Part 15 This equipment has been tested and found to comply within the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of the equipment in a residential area 1s likely to cause harmful interference in which case the user will be required to correct interference at his own expense In order to maintain compliance with FCC regulations shielded cables must be used with this equipment Operation with non approved equipment or unshielded cables 1s likely to result in interference to radio amp television reception Changes or modifications not expressly approved by Nel Tech Labs could void the users authority2. dealer for this function to work All unit settings are lost EXCEPT IP settings Limited Warranty TERMS Nel Tech Labs warrants to the original purchaser Buyer that the Product sold is free from defects in material and workmanship at the time of purchase The warranty period begins at the time of Product s original purchase by the first end user The warranty applies for five 5 year from the original date of purchase or as long as the product is owned by the original purchaser whichever comes first Included in the warranty are parts and labor Buyer must provide written notice to Nel Tech Labs of any defective part or conditions within the warranty period If the defect is not the result of improper use service maintenance or installation and if the equipment has not been otherwise damaged or modified after shipment Nel Tech Labs or its authorized representative shall either replace or repair the defective Product at Nel Tech Labs s option No credit shall be allowed for work performed by Buyer or unauthorized parties Out of warranty repairs are invoiced at the current Nel Tech Labs hourly rate plus the cost of parts shipping and handling In the event that the product serial number 1s missing or has been tampered with in any way the foregoing warranty 1s void and without effect and Nel Tech Labs shall have no liability whatsoever on account of defects to such product LIMITATIONS Except as stated above there are no warranties e
3. to operate the equipment IC ES 003 This Class A digital apparatus complies with Canadian ICES 003 C et appareil num rique de la classe A est conform e la norme NMB 003 du Canada CE CONFORMITY The Nel Tech Labs iLink conforms with the following standards in accordance with the EU Safety EMC Emissions amp EMC Immunities EN 60950 1 2001 EN 55022 1998 for Class A EN 55024 1998 A1 2001 A2 2003 EN 61000 4 2 1995 A1 1998 EN 61000 4 3 1995 EN 61000 4 4 1995 EN 61000 4 5 1995 EN 61000 4 6 1996 EN 61000 5 11 1994 Nel Tech Labs Inc 4 Ash Street Extension Derry NH 03038 1 800 344 4685 www nel techlabs com Rev 01 11 Copyright O 1984 2011 by Nel Tech Labs Inc
4. ED B LED Adjust CHANNEL A volume SOLID GREEN Adjust CHANNEL B volume SOLID GREEN STOP If this does not require a BGM feedthrough then installation is complete Step 5 Verify CHANNEL A or B IN is connected to the BGM source and or Step 6 To adjust the BGM feedthrough output level press the MODE switch until the LEDs match the chart below Once they match the chart below then the VOLUME UP and DOWN buttons can be used to adjust the volume If no activity 1s seen after 60 seconds the unit LEDs will return to normal operation Oo w B LED Adjust CHANNEL A BGM volume FLASHING GREEN Adjust CHANNEL B BGM volume FLASHING GREEN If this step fails see the troubleshooting guide or call your dealer before continuing INSTALLATION COMPLETE Connectivity Troubleshooting Step I Step 2 Verify the Link has been assigned an address by the network a Place the Documentation and Utilities CD on a computer on the local network b Browse the CD and run the NTL Studio Utilities program Name Date modified Type Size Z installation and users manual pdf 2 20 20081136 AM AdobeAcrobatD 846KB s ntl studio utilities exe 7 10 2006 2 21 PM Application amp 5 KB c Click on the Scan Network button Any iLink units on the local network will be displayed e NTL Studio Utilities iLink Unit Information MAC Address IP Address 00 60 35 08 5e 43 10 1 1 206 d If 1
5. Link units MAC and IP address are displayed the skip to Step 3 otherwise continue to Step 2 Manually assign a Static IP address to the iLink a Using the same application as the previous step click on the Assign IP button mi b In the pop up screen enter the MAC found on the bottom label of the iLink B gt Wwacades c Assign a Static IP address as well as the subnet mask and gateway of local network m Static IP Configuration m IP Address l Pe Subnet Mask Default Gateway i ek oe d d Make sure DHCP is not checked mp Use DHCP e Click OK Vetault Gateway f Retry the Connectivity Test If test fails continue to next troubleshooting step Step 3 Step 4 Verify the iLink has been assigned at least one Connect Back address a Open a web browser and type the DHCP assigned or manually assigned Static IP address If the NTL Studio Utilities program is still open then the Configure IP button can be clicked for the same result http 10 1 1 249 Example File Edit View Favorites Tools Help b The unit s built in web application will launch and display the current system settings c Inspect the Connect Back Settings there should be at least one IP address assigned Connect Back Settings Connect Back 1 71 181 88 130 Connect Back 2 0 0 0 0 Connect Back 3 0 0 0 0 Connect Back Z4 0 0 0 0 d If all of th
6. ese fields are blank then contact your dealer for assistance in entering this information e If at least one field has an IP address then continue to next step Verify iLink can communicate with your dealer s server a Run the NTL Studio Utilities program from the CD b Enter the Connect Back Server IP Address This 1s the address from the previous step EE c Connect Back Server Information Connect Back Server IP Address gt 71 181 88 130 Test Connect Back Server Scanning Metwork for iLink Units c Click on the Test Connect Back Server button xe d The status bar on the bottom of program will display a PASS or FAIL e PASS will signify that the unit seems to be setup correctly on the network f FAIL will signify that a firewall or other security setting 1s blocking traffic to the unit and that the network administrator or dealer will need to get involved Front LED Indicators A B CHANNEL O O CHANNEL B LED ComectedtoServer SOLIDORANGE Adjust CHANNEL B volume Adjust CHANNEL B BGM volume Formatting GREEN gt ORANGE RED GREEN gt ORANGE RED Rear LAN LED Indicators LAN Yellow dll Green Front Buttons Aden A v MODE Volume Control Settings S Push and Release Forced Connect Back to Server EE Hold on Power Up a Hold on Power Up Hold on Power Up Hold on Power Up 10 1 Local volume control must be enabled by
7. iLink by Nel Tech Labs Inc Installation amp User Manual 101 O10 OTTO10O odo 101919 101019 Q 101 Q1 101 MN 010101010 O 1 10710 1001 001 OO Ot 1101010 0 bu Q101 O 01 01010101 ES 1 1 O 1 O1 O 10010 1031101010108 0 i 10 QE 0101 01011 104 1010101010101 f it 0 o 101 h O c en QA 011101 100mm an i ano TITO 01010101010101 101010 fota 1p poat a 9101 911 O z O1 001 01010 p HUP b 00010101 10101010101 001101011 0 1 3101 1101010101 Whee 9 10 Index Daodi O M EN o ee 3 iLink La out UML nda 4 asta EO o PRES POS RR O RME y O O DEMON ERI EAM E NEP ESIR AS 5 Connectivity Test Volume Ad USS sad encierra Ga 7 CUE oa 8 9 Indicator amp Button Function Charts said 10 IN E O E A E E E 11 Introduction The iLink is an Internet downloadable messaging system utilizing state of the art MPEG compression to achieve truly stunning near CD quality audio storage and playback All unit management and audio downloads are accomplished by your dealer using a special controller software suite When an update is needed your dealer connects to the iLink via your high speed Internet connection and digitally transfers the MP3 audio files and configuration settings you need Changes can be initiated on demand scheduled from minutes to weeks or the 1Link can be instructed to connect automatically and load new audio Unpacking and Inspection Before you begin installation unpack and verify you have all the correct parts 1 iLin
8. k 1 12VDC Y 500mA power supply 1 Ethernet cable 1 RCA to RCA cable 1 RCA to 3 5mm adapter 2 Wall mount screws 1 Instruction manual and software utilities on CD If you are missing any of these parts STOP and call your dealer iLink Layout Summary Front of Unit A B CHANNEL Q Q Internet Downloadable Messaging System CHANNEL A amp B Depending upon the MODE these multi color LED s will indicate unit status or volume control settings VOLUME The primary function of these buttons 1s to control the output volume of the iLink as well as the BGM feedthrough level The secondary function of these 1s to initiate a forced connection back to the dealers server as well as resetting the system MODE This button places the iLink in different configuration modes that control server connection unit reset formatting and volume control functions Rear of Unit CHANNEL A CHANNEL B 49UD6 MADE A THE US OUT Om OUT m 6000 ose 667 667 LAN This jack connects to the local Ethernet that allows the iLink connectivity to the Internet The jack also has two built in LEDs that report back network activity and speed status CHANNEL A or B IN This signal level jack allows an external BGM Background Music source to be fed through the 1Link unit CHANNEL A or B OUT This jack connects to a phone systems MOH input or a PA amplifier 8Q or 600 This switch changes the output impedance of the CHANNEL A
9. or B OUT jack POWER Use this switch to turn the unit ON and OFF I2VDC This is where the supplied 12VDC 500mA power pack is connected Installation Step I Wall or shelf mount the unit Rubber feet a wall bracket and screws are supplied in the accessory kit Step 2 Verify the power switch on rear of unit 1s set to OFF Attach the included power pack to a wall or power strip receptacle then attach the other end to the jack on the rear of the unit labeled 12VDC Step 3 If connecting unit to an amplifier make sure it is turned OFF for this part of the installation Step 4 Connect a RCA cable supplied in the accessory kit to the CHANNEL A OUT jack on the rear of the unit Connect the other end of the RCA cable to a phones MOH port PA amplifier or speaker For dual output applications follow the same procedure for the CHANNEL B OUT Step 5 Optional For messaging only applications the existing BGM Background Music can be fed through the iLink Connect the audio source to the CHANNEL A or B IN jack s on the rear of the unit This jack must only be fed signal level audio ANY AMPLIFIED AUDIO WILL DAMAGE THE UNIT Step 6 Connect an Ethernet cable supplied in the accessory kit to the LAN jack on the rear of the unit Connect the other end to a 10 100 speed switch or hub Wiring Diagram CHANNEL A CHANNEL B MADE IN THE USA OUT OB OUT m 6000 To Switch or Hub To BGM Source Optional To MOH
10. or PA To BGM Source Optional To MOH or PA Optional Connectivity Test Step 1 Turn the power switch to ON while holding in the DOWN VOLUME button for 5 seconds Step 2 The CHANNEL A and CHANNEL B LEDs should both BLINK ORANGE while trying to connect to server once connected both LED s should be SOLID ORANGE Step 3 After successful connection and download the LEDs depending upon which CHANNELS are in use will change to SOLID or FLASHING GREEN This process can take anywhere from seconds to hours depending upon the size of download If this step fails try to power cycle the unit before using the troubleshooting guide or calling your dealer Stored Audio amp BGM Feedthrough Level Adjustments Step 1 Verify CHANNEL A or B OUT is connected to either a phone s MOH port PA amplifier or speaker and or Step 2 While the CHANNEL LED is SOLID GREEN check the audio level of the device connected to the corresponding OUT jack of the iLink Step 3 Depending upon the device the 6000 80 switch may need to be pushed to better match the impedance of the device the Link is driving Step 4 To adjust the stored audio output level press the MODE switch until the LEDs match the chart below Once they match the chart below then the VOLUME UP and DOWN buttons can be used to adjust the volume If no activity 1s seen after 60 seconds the unit LEDs will return to normal operation A L
11. xpress or implied that extend beyond the specifications for the product Nel Tech Labs expressly disclaims any warranty express or implied that equipment sold hereunder is of merchantable quality or that it can be used or 1s fit for any particular purpose Buyer purchases and accepts equipment solely on the basis of the warranty here in above expressed Under no circumstances shall Nel Tech Labs be liable by virtue of this warranty or otherwise for any special indirect secondary or consequential damages to any person or property arising out of the use or inability to use the product REPAIRING OR REPLACING PRODUCT Buyer may obtain the repair or replacement of any eligible part or eguipment covered under this warranty through a Nel Tech Labs dealer only Buyer is responsible for all shipping and handling charges in connection with the performance of this warranty Products returned to Nel Tech Labs must be securely packaged to prevent damage in transit freight prepaid and insured for replacement value A return authorization number assigned by Nel Tech Labs must be clearly marked on the outside of the shipping container Proof of purchase must accompany shipment Items delivered to Nel Tech Labs without a return authorization clearly marked on the outside of the shipping container and or without proof of purchase 1s refused CONTACT Please contact Nel Tech Labs at the address and phone number below to receive a return authorization number and to
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