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1. Electrical Cords Any electrical tool or appliance is only as good as the cord that connects it to the power source It is important to use the right cord for the job and to use the cord properly General tips Follow these tips for the safe use of electrical cords and extension cords Look for the CSA mark on all electrical cords This shows that the cord complies with recognized safety standards Check appliance and extension cords regularly and replace them if they are worn or damaged In particular look for worn insulation and splices on the cord and loose or exposed parts on the plug Use an extension cord only as temporary connection Make sure the extension cord is heavy enough for the intended load For any device that draws more than 7 amps use a heavy duty cord with No 16 or No 14 wire To determine how many amps a device will draw divide the wattage by 110 e If a cord or plug becomes hot when it is plugged in it may be overloaded Unplug it immediately and replace it with a heavier cord When working with power tools use a heavy duty grounded three pronged cord Never connect more than one extension cord together instead use a single cord that is long enough to reach from the appliance to the outlet without stretching e Avoid using a cord that is too long for the job because a coiled or tangled cord can overheat and can also be a tripping hazard e Never run an electrical cord through a doo
2. NOTE For Security Purposes we strongly recommend that you DO NOT grant building access to people claiming they have forgotten their Access Transmitter Touch Screen Telephone Entry System The door entry system located in the Ground Floor entries is hooked directly into your suite s telephone line and allows a visitor to quickly and conveniently announce their arrival It is therefore a requirement for all residents to register their names and telephone numbers with the Property Management Office as soon as possible Using the enterphone is simple Visitors first view the touch screen entry system Multiple language MESH allows the user to select a desired language Current languages supported include English French Spanish Chinese and Hindi MESH welcomes visitors and verbally assists the user by providing system instructions Screen text also appears in the chosen language MESH can easily be switched back to English in the event of error Touching the desired language on the screen will display the building directory All text is oversized to visually assist the user The directory includes both tenant listings and additional important building information and hot buttons Visitors use their finger to find a name on the directory or use the Search by name function They dial a code or simply press the call button The keypad will verbally confirm each keypad number as it is pressed to avoid errors If the nu
3. maintenance repair and replacement requirements for the common elements and determining the costs thereof shall be primarily the responsibility of the Corporation and such designees to which it may delegate certain such responsibilities Return to Table of Contents and replacement requirements of the exclusive use common elements shall be a shared responsibility between the Corporation and the owner of a dwelling unit to which a specific exclusive use common element is exclusively appurtenant provided however that the Corporation shall have the final responsibility for determining the need for and accomplishing such maintenance repair and replacement activities Damage to other units or common elements resulting from the negligence of any unit owner occupant will be repaired by the Corporation however the Corporation will seek reimbursement from the responsible unit owner occupant HOME CARE GUIDE MAINTENANCE AND REPAIR 19 TRIDEL BUILT FOR LIFE MAINTENANCE AND REPAIR Please contact Customer Care for any concerns during your The telephone numbers provided below are to be used 1st year of occupancy with the exception of your appliances following the post warranty period or for post occupancy in which case you are to contact the supplier directly upgraded items Warrant Additional Contractor Name Telephone y Period Information See the user manual for Appliances Whirlpool 800 807 6777 2 years extended warranti
4. the appliance may be defective and should be repaired or replaced Switched Outlet which is labelled As there is no ceiling outlet in the living room we have installed a switch which will work in conjunction with one of the two receptacles at designated electrical outlets HOME CARE GUIDE MAINTENANCE AND REPAIR 28 MAINTENANCE AND REPAIR Simply plug in your table lamp into the switched portion of the outlet and tum the lamp to the on position The wall switch may now be used to operate this lamp The other portion of this electrical outlet is not switched and will operate as a normal outlet Electrical Safety at Home Source Toronto Hydro Electricity can do wonderful things for us However if improperly used electricity can be hazardous This information will familiarize you with the most common types of electrical hazards and give tips on how to protect yourself from electrical shock While every effort has been made to provide accurate and complete information Toronto Hydro Energy Services will not be liable for any loss cost damage or injury whatsoever resulting from the use of this material Children s Areas e Make sure toddlers never poke anything into an electrical receptacle e Install approved plastic safety on all wall outlets e Keep electrical cords away from crawlers and early walkers Teething on an electrical cord could cause a severe or even fatal electrical shock Keep heaters and fans away fro
5. the occurrence Residents input is always welcome Access to Your Suite On the suite occupancy date it is your responsibility to contact the Customer Care Office either by telephone 416 250 1310 or email grandtriomphe2cce tridel com during regular business hours to ensure that your keys have been released After obtaining your keys please drop by the Property Management Office or the Concierge to register your name and telephone number if you have not already done so At closing you will be issued two suite entry door keys Please see your Property Mangement for extra suite entry door keys All suite door keys are on one master key The master key system allows us to gain immediate access in case of an emergency Residents are not permitted to change the suite door lock without authorization from the Property Management Office Safety chain double locks etc may not be attached to suite entry doors without consent from the Declarant or Board of Directors Opening of Suite Doors In order for our Concierge to grant access to the building for any individuals either residents or their guests you must sign a waiver in advance whereby releasing the Condominium Corporation and the Declarant from any liability The waiver has been enclosed in your Key Closing Package should you wish to do so for future use The Concierge will grant access to the building only Residents are responsible for providing a suite key to the person they wish
6. this horizontal line dips about six inches Hang pictures no more than 12 to 16 inches above a piece of furniture Balance To create an informal group arrange pictures asymmetrically For example place one large piece on one side with two smaller ones on the other Hanging pictures in symmetrical HOME CARE GUIDE MAINTENANCE AND REPAIR 30 MAINTENANCE AND REPAIR fashion pictures of equal size placed at an equal distance from each other will create a more formal impression In this situation the drama and formality of symmetrical grouping is increased with the use of identical frames Colour Grouping pictures with similar colors and subjects together can heighten the dramatic impact of these photos Composition This is the way you arrange the subject matter Consider the vertical and horizontal lines In the photo itself and the way persons are facing in the photographs or the direction vehicles are facing or in which they are travelling Lighting Hanging your artwork in sunlight will increase the potential for light damage and could increase the amount of reflection Arrange your framed pictures for maximum illumination from the lighting that is normally available in the room but watch for reflections from floor lamps or windows on the other side of the room Lighting is a critical element in picture placement and you should keep it in mind when you consider your picture hanging layout A beautifully framed and outstand
7. ucts or disinfectants In the absence of specific recommendations clean all surfaces coming in contact with water with a 3 solution of hydrogen peroxide If you use any cleaning or disinfecting agent rinse the tank thoroughly with several changes of tap water to prevent dispersal of chemicals into the air during use Follow the manufacturer s directions on cleaning and maintaining console and central furnace mounted humidifiers In particular if the humidifier contains a tank do not allow water to stand in the tank for extended periods of time and keep the water clean Keep steam vaporizer humidifiers out of the reach of children Steam and boiling water may cause burns Higher humidity levels may encourage the growth of biological organisms in the home If water condenses on windows walls or pictures either relocate the humidifier lower its humidistat setting or reduce its use Do not permit the area around the humidifier to become damp or wet If dampness occurs turn the output volume of the humidifier down If the humidifier output volume cannot be turned down use the humidifier intermittently Do not allow absorbent materials such as carpeting drapes or table cloths to become damp e Follow the manufacturer s instructions regarding the use maintenance and replacement of any materials supplied with the humidifier Use appropriate materials as recommended by the product manufacturer JE CLIMATE CONTROL 34
8. Barbecues unless installed by the Declarant are not permitted on the balcony or terrace areas e Pets must be exercised off the property and must be ona leash at all times e For safety reasons only artificial non combustible Christmas trees are permitted e Residents or guests are not permitted to smoke or eat in the common element areas e Proper footwear and clothing must be worn in the common areas of the building at all times e Grocery store shopping carts are not permitted in the building e Loud music boisterous parties in overcrowded apartments uncarpeted floors obnoxious conduct or an unwillingness to restrict such behaviour will result in action being taken by the management and on site staff to obtain compliance Bumping banging or drilling on walls or floors especially non carpeted floors will inconvenience your neighbours Amenities For Amenity hours of operation please check in with the Property Management office or the Concierge Desk in the lobby area e Residents are not permitted to bring more than four guests in the recreation facility e Guests must be accompanied at all times Return to Table of Contents TRIDEL BUILT FOR LIFE e Children under the age of twelve are not permitted in the facilities unless accompanied by an adult resident not less than 18 years of age Pets are not permitted in the facilities All facilities can be reserved no more than one week in advance by compl
9. HOM RE GU CLIMATE CONTROL e Clean the humidifier as directed at the end of the humidify ing season or when the product will not be in frequent use Before storage make sure all the parts are dry Dispose of all used demineralization cartridges cassettes or filters Store the unit in a dry location After storage clean the unit again and remove any dust on the outside e Stop using your humidifier and contact your physician if you have respiratory symptoms which you believe are associated with periods of use of your home humidifier even if you are following maintenance directions Getting the Most Out of Your Air Conditioner Operation of an air conditioning system is a lot like an automobile efficiency depends greatly on the way it is maintained and operated Cars give better mileage and last longer when they get proper care and attention and are driven moderately The same thing is true of air conditioning systems Clean The Filter Air conditioning systems do more than just cool the air They lower humidity and also remove dust and dirt by moving the air through filters When these filters become clogged with dirt the system must work harder to do its job This wastes energy and can make utility bills rise Depending on the amount of dust in the air filters can become clogged in just a month or two of operation Most residential systems have disposable filters These should be checked every two months once a month during pe
10. The high incidence of indoor air pollution has brought a new phrase into our language referred to as Sick Building Syndrome The cooling and heating systems maintain livable temperatures and humidity levels within the home by re circulation of air The downfall is that the same air is circulated throughout your home repeatedly and with that air may be pollutants such as dust pollen and pet dander The dust can come from skin hair clothes or just come off shoes when we walk in and out Along with the dust there is a potential to bring mildew fungus and molds into your home Most pollutants are so small about half the size of a sharp pencil point that standard throw away air filters trap only 15 of the pollutant particles circulating in the air In fact the particles you see in a beam of afternoon sunlight streaming through window only represent about 1 of the of airborne contaminants most of which you can t see Fortunately indoor air quality can be greatly improved by the proper use of filtration systems which trap and remove the pollutants that build up in the air and by the regular maintenance of your home s heating and cooling systems Filtering the Air We Breathe The most important step in filter improvement is to make sure that all the air is filtered Filters come in different efficiencies that are measured in the percentage of arrestance of particles Simply stated what amount and size of particles do they stop The
11. a second or two notify the Property Management Office immediately Heat Detector Each suite is equipped with a heat detector This additional safety feature detects intense heat build up in the home and activates the fire alarm in the building The heat detector is hard wired to the Concierge and should intense heat be detected within the suite the Concierge will be notified Speaker Each suite has a fire alarm speaker larger suites may have 2 or more speakers located on the ceiling in the vicinity of the smoke detectors as required by the fire code The building fire alarm will be heard in each suite through the speaker When this alarm sounds the Concierge will follow with an announcement stating the nature of the alarm Each suite is equipped with a 5 10 minutes alarm silencer The alarm silencer will be overridden by announcements made by the Concierge NOTE It is prohibited for any resident to disconnect the fire alarm speakers within your suite In doing so charges can be made against you as a result CARBON MONOXIDE DETECTOR ONLY APPLICABLE IN CERTAIN SUITES Return to Table of Contents TRIDEL BUILT FOR LIFE Fire Equipment Fire extinguisher control and confinement In the event a small fire cannot be extinguished with the use of a portable fire extinguisher or the smoke presents a hazard to the operator then the door to the area should be closed to confine and contain the fire Leave the fire area ensur
12. from windows mould on walls and windowsills are often indications of excessive water vapour in the air Condensation problems arise because air can only hold a limited amount of water vapour an amount that varies with tem perature For example cold air is able to hold less water vapour than warm air Air cooled by contact with cooler surfaces such as windows will therefore deposit water vapour on the glass or the sash because as the air is cooled it loses its ability to hold water vapour This surface condensation can therefore be an indication of excessive water vapour in the air The first step in solving condensation problems in your home is a willingness to reduce humidity levels While some humidity is recognized as necessary for comfort and health any increase in moisture levels must be monitored to alleviate excess condensation Windows have a limited heat loss resistance and are often the coolest component of the home s enclosure Because of this characteristic windows are usually the area where condensation Return to Table of Contents TRIDEL BUILT FOR LIFE is most visible As condensation occurs on the inside window surfaces it may be a warning signal to reduce the humidity level in your home CONTROLLING HUMIDITY AND RELATED SURFACE CONDENSATION ON WINDOWS e Make it a habit to use your kitchen exhaust fan when cooking This procedure will help remove the moist air from your home e Refrain from th
13. how long these devices work Watch for the appearance of white dust which would indicate that minerals are not being removed Types of Humidifiers and Associated Pollutants Console humidifiers are encased in cabinets which are designed for floor use Portable humidifiers are smaller and more readily moved Central humidifiers are built into heating and air conditioning systems and humidify the whole house The two types of humidifiers which generally appear to produce the greatest dispersions of both microorganisms and minerals are e Ultrasonic which creates a cool mist by means of ultrasonic sound vibrations e Impeller or cool mist which produces a cool mist by means of a high speed rotating disk Two additional types of humidifiers can allow for growth of micro organisms if they are equipped with a tank that holds standing water but generally disperse less if any of these pollutants in to the air These are e Evaporative which transmit moisture into the air invisibly by using a fan to blow air through a moistened absorbent material such as a belt wick or filter Steam vaporizers create steam by heating water with an electrical heating element or electrodes Warm mist humidifiers are a type of steam vaporizer humidifier in which the steam is cooled before exiting the machine Note Steam vaporizer and evaporative humidifiers are not expected to disperse substantial amounts of minerals A steam
14. technician Should the lint not be cleared from the drum you will find that clothes will take a longer period of time to dry properly with excessive humidity or a burning odour which may cause damage to the dryer motor and switches The transition duct which extends from the back top of the dryer to the ceiling wall outlet should be cleaned two times per year YOUR CLOTHES DRYER Over the course of a year the average washer and dryer sees about 477 loads of laundry or about nine loads per week These machines are designed to handle this type of activity and they will do it efficiently if they are properly maintained Lint that is allowed to build up however does not only interfere with the performance of the appliance but is also a significant fire hazard Preventative maintenance is simple and effective Most people clean out the lint trap before drying the next load a good habit to get into But more maintenance is needed to minimize the fire hazard During the lint screen cleaning some of the lint becomes air borne and settles in the surrounding area This lint along with the pipe lint particles that happen to escape the lint trap in the normal drying process can accumulate and build up increasing the fire hazard The areas behind and under the dryer are typical areas where this build up can occur unnoticed Although dryer manufacturers typically recommend the use of rigid aluminum duct venting systems with a minimum
15. the building It will also minimize confusion as there are generally three to four move ins scheduled each day When your moving company arrives the Concierge will direct them to the loading dock area and the Concierge will put the elevator on service Moving hours are Monday to Saturday 8 00 a m 8 00 p m No moves on legal or statutory holidays Moves and deliveries must be booked with the Customer Care Office at least seven days in advance so that the elevator may be protected with moving blankets and placed on service for your convenience Reservations are made during business hours and are on a first come first serve basis Once the majority of move ins have occurred the elevator bookings will be passed over to the Property Management Office A notice will be posted once this occurs The moving or delivery people should remove all cardboard and boxes from the site Otherwise you have to break the cardboard and boxes down and place them in the recycling containers located on the Ground Floor Packing Tips General Disassemble any items you can Ensure items with sharp corners or projections are prevented from puncturing or scratching Reinforce the bottom of all boxes with tape Pack one room at a time and label each box with room and contents Mark boxes containing fragile items clearly as Handle with Care Glass or Fragile Load these boxes on top of all other freight and secu
16. the Garbage Room All ADOUE REC YCUING sinici irani UTILITIES Cable Servite saasssasicesnsbasecescaaivcesseondecascanvsasndenedsocbsenunsonstendascansdontensnnsnaisaniies 6 Telephone and Internet Service rsecssccsscsseecsecsneecseeesneecsseseneecceteenee 6 Gas H droand Watersem 6 Energy Saving TPS 6 ACCESS ACCESS to the BUNG sstasccssssasscnssssassccssecasectessaasedesssqcssteeusceadennescueveanstetaate T Enterphon Syste siiani iie ersen EEEE Eei T Access to Your SUC sanoen anini ieira E aSa s T Opening Of SUITE DOOS sieisen iiaa iR T LOCKETS sirean aE aE ERARE N 8 Common Areg ACCESS isssz 8 Access to the G ANAC a ietessccasscsendssncasctsraus sctssansasdisiousspiouencebtenncessepenuatedonts 8 PARKING LOCKERS amp BICYCLES Resident RAL KING sccsanvsosnssses conasssngscovechasesinsssnscoobersusecastsndanvebasctuessban vonuteoaecs 9 WISILOR PALKIN Osere a ER AR 9 Parking Gar AGS sssssssocasssscccnserectsscessasssntuyscosvansstvexsniudcosdua scasentbivocetasuccoesnscnsss 9 IFO GK EPS scscesastecasevscasstiscesstasccustestenaseassseses E E 9 ENE EES HOLA E AE E AE E E E E TE 9 SECURITY Alarm Paneles RR AN 10 IME GON SyS teni aeiee E EN ENESE 10 Security Channelsmenrenie einn RARA as 10 Panic Alane niiina E A EE EEA ENEAS 10 Solicita a ae E A AINA NS 10 Ase BUILT FOR LIFE EMERGENCY amp FIRE SAFETY Emergency Procedures ssisessi
17. to grant access to their suite OME CARE GUI ACCESS 7 TRIDEL BUILT FOR LIFE ACCESS Lockers Access to lockers is provided by a common area key which was turned over to you at occupancy This gives you access to the locker room only within the room there are several other lockers separated by caging Keys to your individual locker will be provided to you in your closing package Parking lockers are private lockers whereby your specific locker key gives you entry to your private locker These lockers are located adjacent to some parking spaces Common Area Access Two complimentary access transmitters are issued to each new purchaser Should an owner require additional access transmitters please contact the Property Management Office to purchase them All keys and access transmitters must be turned over to the new owner upon sale of the unit Non residents agents and or visitors are not permitted to be given access transmitters Access to the Garage Access to the parking area is gained by using the grey button on your access transmitter received in your closing package Please be careful not to press the red panic button as this will identify your transmitter as needing assistance These are considered a part of the dwelling unit If an access transmitter is lost or stolen you must report it immediately to the Property Management Office at which time it will be de activated from the system to avoid illegal entry int
18. wallpaper and cracks in paint and furniture However excess moisture can encourage the growth of biological organisms in the home These organisms include dust mites which are microscopic animals that produce materials causing allergic reactions to household dust and moulds Recent studies by the Environmental Protection Agency EPA and the Consumer Product Safety Commission CPSC have shown that ultrasonic and impeller or cool mist humidifiers can disperse materials such as microorganisms and minerals from their water tanks into indoor air At present only limited information is available on the growth of microorganisms and minerals by home humidifiers Proper care and cleaning of ultrasonic and impeller humidifiers are important for reducing potential exposures to microorganisms such as bacteria and molds Microorganisms usually grow in humidifiers which are equipped with tanks containing standing water It has not yet been concluded that the dispersal of minerals by home humidifiers poses a serious health risk Nevertheless using water with lower mineral content will reduce exposures to these materials The young the elderly and those people with lung diseases or respiratory allergies may be particularly susceptible to certain types of airborne pollutants However if you follow the recommendations for the use and care of home humidifiers provided in this fact sheet the potential for dispersal of microorganisms and mine
19. warm water or treat with pre wash stain remover Launder COLLAR CUFF SOIL COSMETICS bar of soap Launder DAIRY PRODUCTS Soak in a product containing enzymes for at least 30 minutes hours for aged stains Launder DEODORANTS ANTI PERSPIRANTS Pre wash with stain remover liquid laundry detergent or paste of granular detergent and water Launder Pre wash with stain remover liquid laundry detergent or paste of granular detergent and water or rub with Pre treat with liquid laundry detergent Launder For heavy stains pre treat with pre wash stain remover Allow to stand 5 to 10 minutes Launder using an oxygen bleach Soak in product containing enzymes Launder FRUIT JUICE Rinse with cool water GRASS Soak in product containing enzymes If stains persist launder using a chlorine bleach if safe for fabric o GREASE SPOTS OIL oxygen bleach Pre treat with pre wash stain remover or liquid laundry detergent For heavy stains place stain face down on clean paper towels Apply cleaning agent to back of stain Replace paper towels under stain frequently Let dry rinse and launder using hottest water safe for fabric LEMON LIME JUICE VINEGAR LIPSTICK On pure linen rub with a little salad oil to dissolve lipstick then launder to remove oil RED WINE Cover with salt if stain is fresh then rinse with cool water If stain has dried try club soda TOMATO Rinse with cool water WHITE WINE Use club soda Interior Finis
20. will make once you ve hung the artwork Find the best spot on the wall Have someone hold the artwork up so the geometric center of the image is at eye level Measure the distance on either side of the frame toward the end of the adjoining artwork or furniture Make sure the spaces are even on both sides Mark the spot Hold the picture with one hand on the wire and the other on the frame s bottom On the hand holding the wire hook your middle finger around the center of the wire so the artwork hangs straight This is where the nail or hook will go Hold the art up to the wall again making sure it s centered and straight Keep your finger firmly on the wall and remove the picture Take a pencil and draw a small mark on the wall exactly where your finger held the wire This is where the hook or nail will be placed in the wall Install hanging fixtures For frames under 10 pounds you can use picture hooks Place the bottom of the hook on the wall at the pencil mark you made At the top of the hook is a nail slot Hold the hook and nail steady with one hand and use a hammer to get the nail started Be careful not to let the nail slide down Once you have the nail established drive it in You can also use nails to hang your framed artwork Use a one inch finishing nail for lightweight framed pieces under 10 pounds To ensure the picture will stay securely on the wall nail downwards at a 45 degree angle For heavier pictures over 10
21. 4 F Fan Switch Auto Pushing this button will decrease the desired Pr eee Pushing this button will increase the desired temperature It may be necessary to adjust or balance the airflow to achieve the desired temperature in each room Individual preferences can be accommodated by adjusting opening and closing the louvers on the air supply grilles to regulate the amount of conditioned air allowed to enter each room REPLACEMENT PARTS Standard replacements are available from the manufacturer When ordering specify unit size serial number and the part number Many options are available which may include parts other than those listed as standard To order replacement parts in these instances provide a complete description of the part required To order replacement parts contact the Property Management Office UIDE CLIMATE CONTROL 32 CLIMATE CONTROL Indoor Air Quality and the Sick Building Syndrome Indoor Air Pollution may be two to five times higher than outdoor levels It has been identified as one of the top five urgent environmental risks to the public health Over the past several decades our exposure to indoor air pollutants is believed to have increased due to a variety of factors primarily the construction of more tightly sealed buildings The intent in tightly sealed structures is predominantly to conserve energy and reduce the amount required to heat and cool the home
22. Any clothing piled up on the floor in front of the washer and dryer becomes that fuel Unchecked fire will double its size every minute and will quickly reach ceiling temperatures of 704 degrees celsius e Have the interior of the dryer lint screen and exhaust duct cleaned by a qualified service technician every 18 months e Follow manufacturer instructions in manual on using fabric softeners in dryer and do not use any type they warn against e Be careful in using laundry products not to spill them on the exterior surface of any washer or dryer Wipe up any spills promptly with a damp soft cloth or paper towel Most exteriors are painted synthetic enamel which can be damaged or removed by chlorine bleach ammonia solvents or other chemicals often used in laundering and stain removal e Do not use dryer top as work top for stain removal unless it is protected by heavy plastic cover or for rust removal Use sink instead ENVIRONMENT TIPS The best time to do laundry is in the early morning or late evening There is usually less demand on the energy resources making it less expensive to operate washers and dryers To reduce drying times use a wash cycle with a fast spin speed to remove water from heavy items e Choose the automatic drying cycle for accurate drying time to save energy and time e If you are drying multiple loads keep the time short between loads This way the dryer will need less time to reach the desire
23. Concierge as soon as possible If you receive a flyer at your door or witness someone distributing flyers please contact the Concierge or the Property Management Office HOME ARE GUIDE SECURITY 10 EMERGENCY AND FIRE SAFETY Emergency Procedures For ambulance call 911 directly and then call the Concierge to secure an elevator When calling outside emergency services be sure to use the appropriate address Your suite number 500 Doris Ave Toronto ON M2N 0C1 Fire Safety This section outlines procedures and responsibilities for Residents and building personnel in a fire emergency For your own protection please take a few minutes to read the following procedures The complete co operation of each person is mandatory if the plan is to be successful High rise condominiums are generally considered to be safer from the spread of fire than the average single family dwelling The Building has been constructed of fire resistant materials Solid concrete walls and floors inhibit the spread of fire from one suite to another suite To avoid fire hazards you are advised of the following Do not permit anything to be done in your home which will in any way create a risk of fire Do not bring anything into your home which will in any way create a risk of fire For safety reasons only artificial non combustible Christmas trees are permitted Do not store propane gasoline or any other combustible material in
24. E tissues wax paper foil gift wrap and boxes with plastic windows remove windows to recycle HOME CARE GUIDE GARBAGE AND RECYCLING 5 UTILITIES Cable Service Although your suite is pre wired for television programming it is your responsibility to arrange for commencement of services company Product Contact Rogers Cable 1 888 ROGERS 1 888 764 3771 www shoprogers com Cable Television Programming Telephone and Internet Service Once again your suite is pre wired for telephone service installation however it is your responsibility to arrange for commencement of telephone and internet services You will find the demarkation plates are typically located in the entry closet or laundry room Company Product Rogers Telephone amp High Speed Internet Services Contact 1 888 ROGERS or at Home 1 888 764 3771 www shoprogers com Gas Hydro and Water The Condominium Corporation will be billed on a bulk basis for the usage of these utilities You pay these expenses through common element fees For a typical single fan coil suite at GT2 the metering consists of 3 meters an electrical meter hot water meter and a thermal meter If a suite has more than one fan coil then that suite will have 4 meters Typically each suite will receive a monthly bill from Provident Energy Management Inc that will have 3 different charges The meters are read from an electronic metering system and do not require a
25. General Plumbing Information The plumbing in your suite was installed by a professional plumber and generally should need only minimum maintenance if it is cared for properly Each plumbing fixture in your home has a drain trap This piece of pipe is designed to provide a water barrier that prevents any air borne bacteria and sewer gas odour from entering the suite Any fixture that is used infrequently such as a secondary shower or toilet should be turned on or flushed at regular intervals to replace evaporating water and ensure that the water barrier remains in place Toilet bowls are installed with a rubber gasket at the floor flange which seals the toilet bowl and the drainpipe Infrequent flushing will allow the water to evaporate in the toilet bowl The rubber gasket dries out and becomes brittle which could lead to leakage and damages Also chemicals found in some toilet bowl cleaners particularly the tank installed automatic dispensing type will cause the toilet tank components to fail prematurely We do not recommend the use of these types of cleaners Water shut off valve There are two types of hot and cold water shut off valves levers located in your suite Typically these would be located behind your bathroom vanity cupboards Our Customer Care Representatives will have shown you these locations during your Homeowner Orientation In the vicinity of the stacked washer dryer shut off valves for both the hot and cold w
26. On M2N 0C1 Mail Pick Up The Concierge Security will be glad to accept parcels on your behalf provided that a waiver is pre signed with the Property Management Office Waivers will be included in the Closing Package with your suite keys We are however unable to sign for any registered mail Vacations and Other Absences If you intend to leave for an extended period of time please notify the Property Management Office and include the names of people authorized to enter your home as well as a contact person who we could call in case of an emergency Place on hold newspaper and or deliveries to your suite and make arrangements with a friend or neighbour to pick up your mail You may also arrange with the post office to hold or forward your mail to a temporary address For instructions on further preventative measures that may be taken with regard to your appliances during extended absences please contact the Property Management Office Return to Table of Contents HOME CARE GUIDE MOVES AND DELIVERIES 4 GARBAGE AND RECYCLING Where is the Garbage Room The garbage chute is centrally located in the corridor of each floor For the consideration of other residents the garbage chute is only to be used between the hours of 8 00 a m and 10 00 p m Nothing is to be left on the floor of the disposal room All garbage must be properly bound packaged bagged and sealed to prevent any undue odour mess or damage during its descent within
27. Small pictures get lost in the more than ample wall space On the other hand a large picture in a closet size powder room can be so dominant that it makes someone in the room feel uncomfortable Similarly regardless of room size a large photograph should go on a large wall small pictures on a small wall Make sure the picture you re hanging is to scale with the wall it is hanging on A large framed work that may be appropriate for a high ceiling house could look out of place in a smaller condominium Conversely on a large wall a small picture or a group of small pictures could look insignificant A picture should also relate in scale with the furniture it is hanging over The rule of thumb is that it should be at least half the width of the furniture If the piece is not large enough consider surrounding it with supporting pieces Certain parts of the home are traditionally sites for large works of art for example the wall above the sofa Again if you can t find a suitable large piece consider a grouping of two or more pieces Height Whenever a picture is to be hung alone the focus should generally be at eye level This is the most comfortable viewing level But of course eye level is not a constant It is relative to where you are either standing or sitting In a sitting room pictures should be hung a little lower than say in a hallway where you are primarily standing If the viewer is positioned more than three feet away
28. TRIDEL BUILT FOR LIFE HOME CARE GUIDE 2009 WELCOME TO YOUR NEW HOME AT GRAND TRIOMPHE 2 Tridel welcomes you to your beautiful new home at Grand Triomphe 2 Today s new homes are built better than ever before Enhanced construction methods materials as well as technologies have had a tremendous impact on the entire industry The end result is a new and improved home Your home Homeownership is an exciting and rewarding experience We would however like to emphasize that it is also an ongoing responsibility Your new home will need some effort on your part By taking the time to properly care for your home it will continue to look its best and work efficiently for many years to come We realize that as you settle into your new home new questions may arise about its maintenance For example you may need to be familiarized with locations of your circuit breakers or water shut off valves You may also wonder about things such as which items are covered under warranty for what time period and the most efficient methods in how to deal with any concerns This Home Care Handbook has been created specifically for the Grand Triomphe 2 community to provide you with answers to the most commonly asked questions concerning home maintenance We hope it also serves to make the transition into your new home both easier and more enjoyable Should you have further questions or need additional information beyond what is covered in this Hand
29. access transmitter at all times Any damage caused as a result of not using the access transmitter will be the responsibility of the resident Residents are not to park in visitors parking at any time Visitor Parking All Visitor parking is located on the Level A parking garage Visitor parking spots are indicated with a V Visitors are unable to access resident parking units Overnight visitor passes are required when guests intend to spend the evening past 2 00 a m It is the resident s obligation to notify the Concierge to ensure that the parking pass has been obtained and clearly displayed in the windshield of the vehicle Visitor parking is available on a first come first served basis Parking Garage A rubberized membrane installed on the garage floor surface of P1 P2 and P3 levels only prevents water and road salt brought into the garage on tires from penetrating the cement Return to Table of Contents TRIDEL BUILT FOR LIFE This coating is very sensitive to oil other chemicals and stress from turning tires when the car is not in motion A quick look at the floor under your car will help you determine if the coating in your space is damaged i e cracks or holes If oil leaks or spills of any kind occur please clean them with soap and water or throw an absorbent material on the spot to soak up the spill and later clean the area Leaks left for any period of time will result in damage to the garage surface a
30. act a qualified hardwood floor installer or your nearest hardwood flooring dealer to determine the best way to solve the problem N Problem Flooring is changing colour over time it s yellowing darkening etc You moved your area rug and underneath it s a different colour Probable Cause U V rays entering your home through windows patio doors and skylights will over time change modify the colour of your floor This is especially common when moving area rugs and low lying furniture This is a natural occurrence and is common in the flooring industry Solution Minimize the amount of sunlight coming in direct contact with the floor Remove and rotate area rugs and furniture occasionally This will allow the rest of the floor to even out over time w Problem Dents indentations surface scratches and gouges Probable Cause High heels chair legs moving of furniture or appliances without protecting the floor pets particularly dog toenails debris under hard shoe soles and poor maintenance Solution Use soft protective pads under all furniture and chairs Avoid wearing high heels on the hardwood floor Clip dog nails Maintain floor by sweeping or mopping on a regular basis with a hardwood floor cleaner Replace or repair any damaged or defected floor boards Resurface HOME CARE GUIDE MAINTENANCE AND REPAIR 26 MAINTENANCE AND REPAIR 4 Problem Excessive or early wear Probable Cause Improper maintenance and or pr
31. ains use a household solvent rinsing thoroughly with clean water Household bleach should not be allowed on the surface Never use abrasive cleaners or steel wool to clean your countertops You will damage the surface Due to settlement in the home the Dap filler between the countertop and wall might come loose If so cover with Dap or silicone caulking Joints between cabinets and the wall as well as the adjustments on doors and drawers may need to be resealed or adjusted at a later date because of the settling and drying out of the home This is not a warranty item Windows In accordance with the Ontario Building Code all of the windows in your suite will only open four inches This safety feature helps to prevent the possibility of large items falling from the windows All windows are tinted to minimize heat gain in the summer and protect furniture from the damaging ultra violet rays of the sun An additional benefit to tinted windows is a reduction of the fading in both carpets and furniture that can occur due to prolonged exposure to direct sunlight The manufacturer warrants thermal pane sealed units for two years If you notice that there is moisture between the panes of glass causing visibility to be effected it may mean that the seal on your window has failed Please contact the management office immediatly to arrange the replacement of the window unit Cleaning of the interior side of the windows is the homeowner s responsib
32. ak use and replaced when necessary Permanent filters should be cleaned in accordance with the manufacturer s instructions Under no circumstances should you operate your systems without filters Sunlight The sunlight which streams in windows in the winter can provide a great deal of heat inside the home But that same sunlight during the summer or in warmer parts of the country can make an air conditioning system work harder than it should Insulated or thermal windows can help Draperies and shades pulled over the windows when the sun is hitting them directly especially in late afternoon will reduce the cooling load significantly Some people install awnings over windows and doors to provide shade Appliances The operation of appliances can generate heat and humidity inside As well washers dryers ovens and ranges can put out both heat and moisture when they re operating Using these appliances during the warmest times of the day when your cooling system is working the hardest just adds to the burden Return to Table of Contents TRIDEL BUILT FOR LIFE By scheduling washing drying baking and cooking for mornings and evenings when its cooler you can remove this extra burden from your air conditioning system Your exhaust can help remove some of the excess heat as well as uncomfortable humidity from cooking Preventive maintenance is the least expensive kind Not only that but also keeping your system in top shape
33. ange in the bonding of the calcium in marble hides minor scratches and gives the marble a rejuvenated look Marble is a very sensitive material and if subjected to rapid temperature changes it may crack along its natural veins General Maintenance 1 Do not allow dirt to stand or accumulate on marble surfaces as this will scratch the marble Marble should be wiped down with water and or dishwashing liquid a non acidic type 1 capful per gallon of water Rinse with clear water Make sure that excessive water is completely wiped up N NEVER use any acid ammonia or chlorine based cleaning products since marble has a calcium based nature and applying these cleaning products may burn the surface AVOID coke apple juice wine vinegar alcohol Windex Fantastic CLR tile grout cleaner contact lens cleaner toothpaste etc HOME CARE GUIDE MAINTENANCE AND REPAIR 27 MAINTENANCE AND REPAIR Any staining caused by acids must be re polished in order to remove the damage Do not attempt to remove this stain by scrubbing or other methods as it will cause further damage 3 Use a soft cloth to clean the marble surface Caulking and Grout Some items in your new home will require proper preventative maintenance or periodic monitoring as to alleviate problems in the future Both caulking and grout are susceptible to shrinkage drying or cracking over time Once the one year warranty period has expired it is the responsibility of t
34. anty period The seller transfers the Warranty Certificate along with any other related documents o the new owner Basic warranty coverage applies to defects in workmanship and materials for one year The builder warrants for one year from the date on the Warranty Certificate that the home is free from defects in workmanship and materials that it is fit to live in and that it meets the requirements of the Ontario Building Code There is also a two year warranty for Power Train items The builder must warrant that the home is free of defects in material or workmanship in the electrical plumbing and heating delivery distribution systems The building envelope referring to the wall and roof assemblies must be free of defects in materials including caulking windows and doors such that these materials prevent water penetration Leaks in condominiums are warranted for two years which includes all below ground areas such as parking garages WARRANTY 16 WARRANTY There is further protection against major structural defects for seven years Under the Act major structural defects are defined as failure of a load bearing part of the home s structure or as defects in material or workmanship that effect the use of the building as a home Condominium buyers receive full warranty protection like any other homebuyer but because condominiums are made up of both individual homes and shared areas called common elements there are
35. ar January 13 2001 The only way by which any one divests himself of his natural liberty and puts on the bonds of civil society is by agreeing with other men to join and unite into a community John Locke John Locke s inspired thoughts first written in 1690 are as applicable today as then Living in a community entails both rights and responsibilities a curtailing of personal freedoms for the greater comfort of all In a neighbourhood it might mean not firing up the lawn mower at dawn or turning down the outdoor stereo after dusk Good fences make for good neighbours they re a way to balance privacy and civility Living in such close proximity isn t for everyone You should think long and hard about buying a condo if you re not prepared to co exist Renters too should know that living in a condo is different from apartment dwelling They are also bound by the corporation s rules Ignorance is no excuse Herewith our version of the Ten Commandments of Condominium Living 1 Honour thy neighbour Keep the noise down or invite them to the party the same way you would wind down a backyard barbecue before the wee hours Saying hello as you pass in the hall holding the door for someone with packages in hand not pushing the CLOSE button on the elevator when you can hear footsteps approach all are measures of common courtesy 2 Respect thy property manager You employ this person to ensure the quiet enjoyment of your hom
36. as possible as they become more difficult to remove when they have dried but do not attempt to remove the stains until you can determine what the spillage or stain is and which form of stain remover to use Only as a last resort should chemicals be used to remove stains Stain removers either dissolve the substance that causes the stain absorb the stain or act as a bleaching agent Examples of these three types are listed below Solvents include carbon tetrachloride which dissolves grease chewing gum lipstick etc Absorbents includes chalk talcum powder blotting paper or cotton which will absorb fresh grease or moist stains Bleaches includes household ammonia hydrogen peroxide acetic acid or lemon which will discolour stains HOME CARE GUIDE MAINTENANCE AND REPAIR 23 TRIDEL BUILT FOR LIFE MAINTENANCE AND REPAIR STAIN REMOVAL TIPS Following are some suggested stain removal tips ITEM METHOD OF REMOVAL Hold stain against towel spray from behind with hairspray BEVERAGES Soak in cool water Re wash with stain remover Launder using chlorine bleach if safe for fabric or oxygen bleach BLOOD Immediately rinse with cool water For dried stains soak in warm water with a product containing enzymes Launder CANDLE WAX CHOCOLATE Scrape off as much as possible with dull side of knife then iron between absorbent paper changing paper until wax is absorbed Pre wash with product containing enzymes in
37. ate whether permission to enter is granted to carry out the necessary repairs A detailed description of the request where it is located what visible signs what it is effecting Please keep in mind that it is essential to speak INITIALLY with Tridel Customer Care regarding any warranty service since we are the ones actually responsible for approving and expediting any service By overriding the Customer Care Department and Personnel and speaking with others including Tarion you may actually hinder the process and cause a potential delay in resolving your issue OME CARE GUIDE WARRANTY 17 TRIDEL BUILT FOR LIFE MAINTENANCE AND REPAIR Table of Maintenance and Repair T S C C Toronto Standard Condominium Corporation ITEM RESPONSIBILITIES RESPONSIBLE ENTITY Plumbing and Related Systems and Components thereof Plumbing and Related Systems and Components thereof Electrical and Related Systems and Components thereof Electrical and Related Systems and Components thereof Heating Cooling and Related Systems and Components thereof Heating Cooling and Related Systems and Components thereof Building Exterior Roof Vertical Walls Foundations Corridors Lobbies and Common Areas Patios Terraces Windows Glass Balcony Railings Windows Return to Table of Contents All maintenance repair and replacement of all or any portion of system exclusively serving subject dwelling unit situate withi
38. ater have been installed The shut off is in the form of a lever or a typical hose bib shut off To turn water off turn valves clockwise It is best to close shut offs at all times while the washer is not in use In case of a plumbing emergency every member of the household should know the location of these valves The developer assumes responsibility for clogged fixtures and drains where defective construction or workmanship can be demonstrated to have caused the problem The developer cannot take responsibility for any damage to contents resulting from a water leak It is each homeowner s responsibility to obtain adequate home insurance for their contents betterments and improvements Water Saving Toilets Each suite is equipped with a dual flush water saving toilet The dual flush toliet specifically meets the building code standards of Ontario When flushing these toilets it may be necessary to hold the button down to ensure a complete flush and waste removal HOME CARE GUIDE MAINTENANCE AND REPAIR 29 MAINTENANCE AND REPAIR Design Hanging Pictures Stand back and take a good look at the room in which you re going to hang the picture s Consider the room s color d cor and furnishings A framed piece of art should complement everything else in the room not detract from it or fight for attention Take a moment to think about how the pieces you ve chosen to hang will look together Think about the overall impression the room
39. book please do not hesitate to contact Customer Care and we ll be happy to assist you with your concerns no matter how big or small This is after all one of the biggest purchases you will ever make Sincerely Grand Triomphe 2 Per Customer Care Return to Table of Contents TRIDEL BUILT FOR LIFE CONTENTS INTRODUCTION TO YOUR HOME Team Members Quick Reference Telephone LiSt esssessssesccesesees Survey Mtro LEtter cc cccssesseccascassosssncussosscicasccstustssteiscascaseinscscessdccettdsaseseccees la SUVE Yie a E Racca 1b Floor PLAN ccssssscessnecsccesteszeaes ecusvenssscniensus cbuscenssesessontebuosdendadvauoasaasbatescateraecesavas 2 P rchaser AGKEEIMIENE sasssccsssessececasssccnsecsusccodassnusedusecuscasenennsassuschadetonseceate 2a Colour Cav Esssasicscsccsstzsssseatecnsscassecesessasccued etscedassansedoanssbdsspnusccaasicesscosorseiense 2b MOVES amp DELIVERIES BOOKING Your Elevator scisssssscsisconsssscsccnteecossnnsiscisesuvesovesesttscnnstoessnnnsesaicesnves 3 Packing Tipse Gemenalllssicssiscsssscava sccoseseccassaceisosstussecoasasestbscluvecssnssenitonsecoase 3 Loading TPS sessacssssseeseavsninsscvssvenieconsessasconteccosonssuscibesuessonuseotncsnastonisnnsietassebase 4 Redirection of Mailers nnna e 4 MaAINPICEU Daise EAA TE AEE ERE 4 Vacations and Other ADSCNCES ssescsssccseseseescneecsseseneecstecsseecsteesseeesseess 4 GARBAGE amp RECYCLING Where is
40. ccess to the suite Access to the suite will be required if there is a problem with any of the meters located within the suite 1 Electrical Meter this meter is physically located in the electrical closets in the hallway This is a smart meter that time stamps the electricity so that eventually the resident will be charged based on time of use rates Each resident will be charged for their actual hydro consumption 2 Hot Water Meter is located within the suite near the central corridor wall behind the access plate where the main hot water shut off valve is located This meters the total amount of hot water that is consumed in the suite The charges for hot water will include both the cost of the water and the cost of the natural gas used to heat the water Return to Table of Contents TRIDEL BUILT FOR LIFE 3 Thermal Meter is located inside the fan coil unit in the suite The meter measures the amount of cooling or heating being used by each individual suite The charges for this consumption will be comprised of different components in the winter and the summer In the winter it will be comprised of the natural gas used by the boilers to heat water as well as the electricity consumption of the main circulation pumps used to transmit the water to the suite In the summer the charge will be comprised of the electricity used to power the chiller cooling tower and the main circulation pumps Tips to Save Energy Aroun
41. cedure on a hidden area of your carpet Solutions solvents water and other liquids should be applied to a clean white paper towel The towel can then be used to dampen the carpet Never wet the carpet through to the backing HOME CARE GUIDE MAINTENANCE AND REPAIR 25 MAINTENANCE AND REPAIR For most stains you need to blot the area Blot by pressing straight down with a clean white paper towel Do not rub spots as this can change the carpet texture and often will spread the stain Once the bulk of the stain is blotted be sure that you have soaked up all traces of the staining material possible by placing 1 2 thick pad of paper towel on the cleaned spot with a weight and leaving it overnight When scraping is required gently scoop or scrape up the stain with the blunt edge of a spoon Work from the outside of the spill or spot toward the centre to prevent spreading the stain Occasionally a carpet may buckle through normal stretching of materials this is not a defect in workmanship In cases of excessive buckling the carpet will be re stretched Please advise our Customer Care Office should you experience this problem Engineered or Solid Hardwood You may see slight variation in the colour of wood finishes in your home Due to the difference in the natural colour and grain each piece of wood will not be exactly the same They will also react differently to the finishing materials used The key to lasting beauty of your wood fl
42. d Your Home Use kitchen exhaust fans to quickly remove excess moisture e Ceiling fans keep air moving making you feel cooler Save energy by setting your fan at various speeds the one to best meet your needs Fluorescent tubes last 16 times longer than incandescent light bulbs and use only 30 of the energy Using timers for lights helps you to use electricity only when you need it Use a toaster oven or microwave oven whenever possible Both use less energy than a conventional oven A clean air filter improves the efficiency of your fan coil e Redirect air that is being blocked by furniture for maximum efficiency Dimmer switches reduce energy consumption and provide attractive lighting must use incandescent bulbs Lower your thermostat to 20 C 68F For every degree above this setting your heating costs increase 5 IOME IE GUIDE UTILITIES 6 ACCESS Access to the Building Residents Entry to the building is gained by using your access transmitter The access transmitter works by simply placing it in close proximity to the readers mounted adjacent to the doors Visitors Visitors will register with the Concierge before entering the property The Concierge will call to confirm you are at home and willing to have the guest authorized to enter the property Please note that all staff have been given strict instructions to ensure all guests are announced before entering the building
43. d temperature WASHER When not using your washing machine we suggest that you turn the shuts off valves to the OFF position to avoid flooding We urge you to periodically inspect the washer hoses for signs Return to Table of Contents TRIDEL BUILT FOR LIFE of wear and tear and possible loose connections Hoses that break can cause substantial water damage not only to your suite but to suites below Replacement hoses require 250 PSI working pressure and 1 000 PSI burst pressure Do not overload the washer Load the drum evenly or the washer will vibrate excessively Do not leave the apartment unattended while appliances are operating A potential leak or electrical short may occur resulting in a flood or fire LAUNDRY SYMBOLS wAaOD 1 Washing Wash as usual but be delicate when there s a line underneath A hand in the washing tub means hand washing Do not wash anything marked with an X 2 Bleaching An empty triangle indicates garments that may be bleached Diagonal lines inside recommend non chlorine bleach 3 Ironing Dots in the iron symbol denote the temperature of the iron Keep it cool with one dot three indicates a higher level of heat Small lines from the bottom refer to the use of steam 4 Dry Cleaning A cleaning drum indicates items that are to be dry cleaned 5 Tumble Drying A filled in circle in the square means tumble dry but with no heat Stain Removal Stains should be treated as soon
44. e If someone three floors away is drilling holes or laying a parquet floor outside the approved hours let the property manager handle it Often this can be done with a phone call or a formal letter leaving you anonymous That way the complaint is on file and you avoid any dangerous confrontations The management can pursue legal remedies if necessary Also give praise where it s due A good property manager is the glue that holds a condominium community together In a condominium highrise the only fences are the walls between units But whether it s a tiny row of townhouses or a vertical community larger than many towns co operation is key 3 Respect all of thy property You own it all from the lounge to the common areas the garage if you have one the sauna the pool Any deterioration or Return to Table of Contents TRIDEL BUILT FOR LIFE damage to the building will bring down your property values So champagne glasses in the hot tub Cigarette burns on the hall carpet Gouged hallways from moving Peeing in the pool Just say no I once saw a woman Spray painting a wooden stool in the hallway If you see it report it to your property manager or security personnel if you have them Otherwise contact your board of directors or police if it s serious enough 4 Push thine own garbage all the way down the chute Not halfway not unbagged or untied and if it s too big such as a box from a large appliance take i
45. e the Fire Department has been notified and wait for the Fire Department NOTE Suite smoke alarms do not activate the fire alarm system however under severe heat conditions the heat detectors will send a signal to the main fire panel We suggest you take appropriate action to sound an alarm In case of fire proceed immediately to the closest pull station Once the pull station has been activated the nature and location of the alarm is automatically indicated on a fire alarm annuncia tor panel located in the main entrance foyer Safer use of household fire extinguishers In addition to working smoke detectors every household should have a fire extinguisher strategically placed in rooms such as the kitchen Don t just hang your extinguisher on the wall or in the cupboard Plan ahead read the instruction manual and know your extinguisher s capabilities before trying to fight a fire Portable fire extinguishers are useful for putting out small fires but recognize your limits and the limits of the extinguisher Using the wrong type of extinguisher on a fire can actually make it spread so its important to plan ahead when purchasing and placing fire extinguishers There are four types of household extinguishers Extinguisher Rating Intended Use Type A For use on fires involving combustible materials such as wood cloth and paper Type B For use on flammable liquid fires including kitchen grease Never use water on this typ
46. e of fire Type C For use in fires involving energized electrical equipment Type ABC Works on all three types of fires listed above The manufacturer s use and care booklet provides guidance on the type and size of fire with which your extinguisher may be used The booklet also provides tips on how to properly use and maintain your extinguisher HOME CARE GUIDE EMERGENCY AND FIRE SAFETY 12 EMERGENCY AND FIRE SAFETY Here s some basic rules to keep in mind when dealing with household fire extinguishers e If a fire breaks out your first step is to call the fire department and get everyone out of the home If the fire is not spreading and is confined to a small area use the appropriate type extinguisher for the fire Know both your limits and the fire extinguisher s limits Periodically inspect your extinguishers to determine if they need to be recharged or replaced Extinguishers need to be recharged or replaced after each use even if you haven t used all the extinguishing agent e When using a portable extinguisher keep your back to an unobstructed exit that is free from fire e Check the manufacturer s instructions for operating guidelines including proper distance between the extinguisher and fire Always aim at the base of the fire Fire hose cabinets and extinguishers Fire hose cabinets are strategically located equipped with 100 ft of hose and a nozzle Each cabinet is also equipped with a fire exting
47. e use of humidifiers unless the relative humidity levels are below the levels suggested in the chart on the previous page e Refrain from over watering household plants Leave the fan running on the vertical fan coil unit during extremely cold weather to help the air circulation through out the home Avoid hanging wet clothes inside the home Ensure the clothes dryer is vented to the exterior and the exhaust fan is operating during the use of the dryer When smoking in the unit we ask that all residents ensure that their kitchen exhaust fan is running to avoid air filtration into the common area hallways e Free circulation of air is important Keep drapes open as much as possible so the air can circulate freely over the windows If necessary you may open your windows to reduce localized condensation Do not worry about the small amount of heat you will lose by providing enough ventilation in cold weather to control the humidity It will cost a great deal less than the damage condensation can do to your windows walls and woodwork Remember that it is the homeowner s responsibility to use the ventilation system properly to protect the home from stale air and moisture damage 1OM RE GUIDE CLIMATE CONTROL 36 VENTILATION Exhaust Fans Exhaust fans are provided in the kitchen i e range hood fan bathrooms and laundry room The fans should be used to remove lingering odours and humidity in the air which can cause co
48. es and other allergy causing substances cannot survive on the flooring to cause allergic reactions Ceramic and Porcelain Porcelain and ceramic tile maintenance is simple as it requires no sealant waxes or other frequent treatments Most dirt will not adhere to the surface of the ceramic or porcelain tile and generally a mild detergent and water will remove any spills or stains Maintenance Always rinse cleaned areas thoroughly with a soap less detergent in water If a film appears rinse again Wipe dry with a soft cloth or sponge Do not use soap to clean ceramic tiles as it forms a film which not only dulls colours but also can support growth of bacteria and mildew Do not use phosphate detergents in areas where moisture is continually present such as the tub or shower enclosures unless Return to Table of Contents TRIDEL BUILT FOR LIFE the grout is water repellent i e furan epoxy resins or silicone rubber Phosphate in the detergent actually encourages subsequent growth of mildew and mould on cement and mastic grouts Do not mix chlorine bleach with other cleaning supplies containing ammonia or acids such as vinegar Dangerous gases are formed through this combination Hard water scum formation A 50 50 mixture of white vinegar and water may be useful in removing this type of deposit This mixture may cause colour shift and surface cracking in certain kinds of glazed tile Experiment first on a small area o
49. es on individual parts INTERIOR FINISHES Drywall Highrise Drywall 905 629 9944 Locks amp Hardware 905 Cabinetry 905 889 1342 Signature Cabinetry 416 967 3600 Granite 905 832 8002 Vanity Countertops 905 669 3877 Shower Enclosures Sliding Doors amp Shelving J J Homeproducts 416 798 7785 Vanity Mirrors Plaster Cornice Moulding 905 264 4436 Carpet Quality Rugs 905 731 4443 1 year Hardwood Flooring Rosewood Flooring 416 633 5757 Marble amp Ceramic Tile Sterling Tile amp Carpet 905 585 4800 905 789 8293 760 1736 264 4401 Some restrictions apply 2 years on seals please see Management et O O a zZ 10 year warranty against stains 1 year 1 year Return to Table of Contents HOME CARE GUIDE MAINTENANCE AND REPAIR 20 TRIDEL BUILT FOR LIFE MAINTENANCE AND REPAIR ELECTRICAL PLUMBING AND MECHANICAL Security System Highrise Networks 905 542 9626 Sayer fo Additional Information Warranty Contractor Name Period Plumbing Fixtures Delta 4 800 345 DELTA ee PUTS venent Warranty on cartridges Beroan ene Kichen Belmar Ventilation 905 264 0455 2 year Ventilation Heating Cooling Network 905 761 1417 2 year heating System 1 year cooling Some restrictions may apply Appliances Included with your suite keys at the time of closing is a package providing you with operating care and maintenance instruction We recommend yo
50. es to the management office payable to the registered Corporation number 6 Where is the noise coming from Noise in a condominium travels should you experience problems with noise please contact the building security or staff to investigate HOM RE GUIDE WHAT IS A CONDOMINIUM 39 WHAT IS A CONDOMINIUM 7 What is the Corporation responsible for paying after damage The corporation will repair the units after damage less the deductible portion of the insurance 8 Can Property Management recommend trades Yes please contact the Property Management Office It is imperative during the first year that the installer be used to ensure that there is no effect on warranties 9 Are there any extra parking and lockers available for rent or sale Check with the Sales Office 10 Does the Property Management Office have extra mail box keys No two keys are supplied at occupancy You may make your own arrangements to cut additional keys 11 Who is responsible for vehicles damaged in the garage Each individual case will be reviewed as it occurs 12 Who is responsible for replacing windows and balcony doors The responsible party is outlined in the Declaration 13 Can I change my parking space Parking spaces can be sold separately from your unit however there is no allowance for swapping spaces 14 Any suites for rent Please check with the Del Rental Office at 416 296 1012 15 Can my guests use the facilities if am
51. eting the reservation form located at the recreation desk or Concierge The Party Room is booked through the Management Office on a first come first served basis Balconies and Patios Outlined below are some regulations used in the building e Barbecues are not permitted to be stored on the balcony or terrace area e Planters must not be installed on the outer side of the balcony railing Do not shake your carpets area rugs brooms etc over your balcony Please do not sweep the dirt off your balcony e Bird feeders are not permitted Please refrain from throwing any items off the balcony for example cigarette butts bottle caps or garbage Please do not hang articles of any type over your balcony i e rugs clothing Some of the balconies are equipped with hose bibs in which case we suggest all water be shut off by the middle of October to avoid freezing the pipes and damage to other suites Proper cleaning procedures for cleaning balconies and terraces includes blocking the main drain damp mopping the area and soaking up excessive water prior to unplugging the drain You are responsible for any damage resulting from not following the above procedure HOME CARE GUIDE AMENITIES AND COMMON AREAS 38 WHAT IS A CONDOMINIUM Glossary A Condominium is a group of units to which individual owners hold registered title The Condominium owner holds title to his her own unit and at the same time shares with a
52. f the affected surface The mixtures will not harm most glazes or the surfaces of unglazed tile if rinsed promptly Commercial tile cleaners are also available to remove hard water deposits Do not use steel wool on tile except with great caution Always use new pads since rust will stain light coloured tile Use only fine textured pads to avoid scratching The cleaning pads developed to scour adhesive surfaces like Teflon are safer to all kinds and grades of tile The Developer will repair and or replace cracked or loose tiles for a period of 1year In making repairs it is not always a possibility to get a perfect match with original tiles The builder will not replace whole floors to avoid a slight mismatch A tile package has been left in the suite for future repairs Marble Marble is a natural stone that has been used in homes for three thousand years Although very soft it is a very durable material Due to the fact that marble is a product of nature it is not possible to guarantee that all colour and markings will be present in each tile or finish Scratches will always be present in marble and cannot be eliminated entirely as this is the nature of the stone The beauty and lustre of the marble although slightly impaired will still look as appealing There is no effective way to prevent scratches from occurring To further protect marble a system called crystallization can be applied which basically activates an iron exch
53. fter hours appointments are available upon request Located on the ground floor level of Grand Triomphe 2 POLICE FIRE AMBULANCE Cable Television Telephone and Internet Services Office Hours Mon Thurs 11 00 am to 7 00 pm Sat Sun 12 00 pm to 6 00 pm Fri Closed Sn HOME CA SUIDE INTRODUCTION TO YOUR HOME 1 TRIDEL BUILT FOR LIFE HOMECARE HANDBOOK SURVEY Congratulations once again and welcome to the Grand Triomphe 2 community We hope that the Home Care binder serves as an excellent accompaniment to your new home in the many years ahead As a reference tool it is designed to assist you in getting the answers to questions regarding your new home and community both quickly and easily We also encourage you however to review the binder in its entirety at your convenience as there will be a lot of information that s useful to you We invest a significant amount of time and effort ensuring that the content is both accurate and relevant to you in your new home We also strive to ensure that the format is designed for ease of use As a new homeowner and valued customer your opinion is of great importance to us Your feedback will assist us in making certain that the homecare binder meets your requirements and desires both now and in the future After you have settled into your new home we would greatly appreciate you taking the time to answer the following questions regarding your home care binder To make it easy we have at
54. gement personnel are required outside of office hours to handle an emergency please call the Del Emergency after hours number 416 495 8866 for service The Concierge The Concierge is responsible for access control of all guests to the property Grand Triomphe 2 enjoys a 24 hour Concierge who is ready and willing to assist you Should you be involved in leisurely interaction or conversation with the Concierge please keep in mind that their primary task is the security of your community s residents Quick Reference Telephone List TRIDEL BUILT FOR LIFE Customer Care Your Customer Care Office is located at 500 Doris Ave Suite 322 You may call them to discuss your concerns at 416 250 1310 We remind you that requests are to be submitted in writing Once the majority of homes are occupied the Customer Care Office will move off site to Tridel s Head Office At this time you may contact Customer Care in one of the following three ways Telephone 416 650 1222 E mail customercare tridel com Fax 416 650 1230 NAME TELEPHONE COMMENTS oe 416 221 7851 416 661 3151 416 495 8866 Del Property Management Head Office After hours Emergency Rogers Cable 1 888 764 3771 Sales Office 416 222 3811 The Concierge Tridel Call Centre Return to Table of Contents Office Hours Monday to Friday 9 00 am 5 00 pm 500 Doris Ave Ste 322 Email grandtriomphe2cc tridel com Weekend amp A
55. grease to be vaporized and join in the combustion reaction You should NEVER throw water on to a grease fire since this will intensify the reaction This is due to the fact that when the water comes in contact with the superheated grease it will immediately vaporize The liquid water vapor expands approximately 1000 times its volume as a liquid carrying more grease particles with it This increases the surface area of the grease causing the rate of combustion to dramatically increase The result is a flash of heat and light energy as the grease bursts into flames You might be able to extinguish a grease fire on the stove in several different ways The simplest way is to place a lid on the pan and the fire should suffocate A large amount of baking soda can also be used to extinguish a grease fire Once you have the fire extinguished don t forget to turn off the burner But if the flames are too high don t risk getting burned Oven Fires Most of the time an oven fire is not serious The fire is usually contained in the oven which is designed for high heat anyway The oven fire usually suffocates or is easily extinguished Home Fire Safety Tips Make it a habit to unplug all counter appliances when not in use e Store cigarette lighters and matches out of the reach of children Practice home fire drills regularly Make them realistic Install a carbon monoxide detector if you don t have one Test your smoke detector month
56. he homeowner to ensure that the caulking around any bathtubs toilet bowls and shower Stalls is maintained in good condition and in position The caulking and grouting can easily be checked during your usual cleaning Caulking is a sealant which is applied to plumbing fixtures and joints between floor and wall areas which will be exposed to water It is a very pliable material and is easy to use There are many different types and brands available on the market For bathroom areas we recommend silicone mildew resistant caulking When re applying caulking to the bathtub areas it is advisable to fill the tub with water prior to application This procedure should help eliminate the possibility of the caulking coming loose when weight is applied To re apply silicone mildew resistant caulking follow these simple instructions 1 Prepare area Remove all old existing sealant Wash area with a non abrasive cleaner Wipe area dry Wipe area with rubbing alcohol Wait for 1 2 minutes and wipe with a clean cloth N Applying the caulking Apply silicone caulking and smooth out with tip of Popsicle type stick For easier smoothing out dip the stick in dishwashing liquid to moisten the tip Make sure all cavities and openings including corners are covered completely Ww Curing Let cure for a minimum of 6 hours Note It is recommended that the bathtub shower stall area not be used for at least 24 hours after application The
57. hes Rinse immediately with cool water to Drywall only any wall decorations such as paint etc will Drywall Stucco Painting and Mouldings As your new home begins to settle and drying occurs you may notice small cracks developing on your walls or at joints between walls and trim Do not be alarmed as this is a natural occurrence in new homes Drywall nail pops or shrinkage cracks will be repaired ONCE if requested by the Homeowner just prior to the expiration of the 1 year Builder Warranty period Repairs will be limited Return to Table of Contents be the responsibility of the Homeowner Any wall with wallpaper applied will not be repaired unless wallpaper is removed by the Homeowner prior to drywall repair Wood doors Wipe wood doors with a damp soft cloth Dry immediately with another dry soft cloth and follow with a coat of high quality liquid or paste furniture polish Clean and wax occasionally at least every six months HOME CARE GUIDE MAINTENANCE AND REPAIR 24 MAINTENANCE AND REPAIR Cabinetry Regular cleaning of doors Wipe with a damp cloth and dry immediately with another dry soft cloth Major cleaning of doors Wipe door with a mild soap and water solution and dry immediately with a soft dry cloth Excess moisture is the worst enemy of any finish Dry off any water immediately with a soft dry cloth Granite Countertops Cleaning the surface Clean with a damp soapy cloth For stubborn st
58. higher the percentage the smaller the particle the filter will stop e Do not be frugal when it comes to air filters The more inexpensive types do little to nothing at all for equipment protection or dust production The higher end filters are more efficient therefore require more frequent changing e Beware of lifetime air filters Manufacturers have found that over time the middle layers on lifetime air filters become clogged with things such as hair spray cooking grease deposits residue from all aerosol products etc These middle layers can not be cleaned effectively and as a result these filters end up restricting air flow and choking down the system possibly causing equipment damage Return to Table of Contents TRIDEL BUILT FOR LIFE Replace the filter every month It may require more frequent changing in certain circumstances such as if you have pets during high allergy season or if there is any construction within or in close proximity to your home It is wise to inspect the filter periodically Regular maintenance by a licensed technician of your homes heating and cooling system is recommended Using Your Humidifier Safely is the Key to Healthy Indoor Air Humidifiers are commonly used in homes to relieve the physical discomforts of dry nose throat lips and skin The moisture they add to dry air also helps alleviate common nuisances brought on by winter heating such as static electricity peeling
59. ide someone s door Got leftover food after a big party Offer it to the staff who often work long hours for low pay Have free tickets to a sports event or concert that you can t use Pass them on If staff can t use them you can bet they know another resident who can If you have no on site security staff don t let someone you don t recognize follow you inside Insist their hosts buzz them up You have a right to know who s on your property 8 Thou shalt not toss cigarette butts ashes or floor sweepings off the balcony Your neighbour below has a right to enjoy the fresh air without having to hold an umbrella Be careful when watering plants that a torrent of water doesn t ruin Mrs Pumpernickel s new blue rinse Above all don t barbecue on your balcony HOM RE GUIDE WHAT IS A CONDOMINIUM 41 WHAT IS A CONDOMINIUM 9 Thou shalt not leave water running when leaving the building In highrises damage from floods costs several hundred thousand dollars a year Burst washing machine hoses overflowing toilets and dishwasher disasters can all wreak havoc for residents several floors below you If you re going away for an extended period shut off water supplies to appliances and toilets to prevent unwanted surprises 10 Thou shalt not treat the parking garage as an Indy 500 test track Roaring around corners or racing along the underground straightaway can seriously injure someone exiting their parked car walking with a baby
60. ility The Condominium Corporation will clean all inaccessible exterior windows annually You will be notified in advance of exterior window cleaning SCREENS Unclip to remove screen Hold the screen inline with the frame to reinstall Shower Enclosures 1 Do not use abrasive cleaners Always use a glass cleaner to clean residue from glass The same cleaner can be used for aluminium 2 Maintenance of silicone Be sure to check and touch up silicone semi annually in order to maintain effectiveness Return to Table of Contents TRIDEL BUILT FOR LIFE 3 Do not use any force Never force a shower door open or closed Be sure not to use excess force when cleaning shower enclosure seams Reducing cleaning time It is suggested that a good quality car wax be applied to the complete interior glass and aluminium finish in order to help water bead and run off smoothly therefore reducing regular cleaning time This should be carried out on a monthly basis Flooring Carpet New carpet is prone to shedding For easy maintenance ensure that the carpet is vacuumed regularly Characteristics of carpet seams may be visible Check for loose threads and trim as necessary The easiest and most efficient maintenance for your carpet is simply to keep it fresh and clean There are three things you can do to keep your carpet looking brand new Avoid soil accumulation Keeping soil from collecting on your carpets can be as simple as con
61. in a stroller or moving slowly because of age or infirmity A minute s thoughtlessness could lead to a lifetime of tragedy Will the extra minute saved really matter Think about it Last you should read and understand the bylaws and rules regarding your condo corporation By finding out such things as how the building runs when large deliveries are allowed or how locker rooms with shared keys work you can avoid potential conflicts with your neighbours and worse any legal headaches arising from inappropriate actions Return to Table of Contents TRIDEL BUILT FOR LIFE UIDE WHAT IS A CONDOMINIUM 42
62. increase and why is it so high Also referred to as maintenance fees they are a monthly charge for the utilities regular upkeep management administration and insurance for the common element areas The fees vary according to project and the suite size The portion of these expenses is set out in the budget statement which lists the percentage for which each suite is responsible 2 Can the Property Management pick up my mail etc while am away Management does not have the facilities it is always safer and more convenient to utilize Canada Post or a neighbour 3 What does the maintenance fee include The maintenance fees include all services necessary to run the corporation There is also a projection of expenses made to cover repairs and maintenance of the common elements The final contribution is made to the reserve fund in accordance with an engineered reserve fund study to allow for future expenses with regard to Repair and Replacement of the common elements to avoid any financial stress on a future homeowner 4 Why do I pay for insurance It is the homeowners responsibilities to obtain a condominium homeowners insurance package that covers contents betterments improvements assessment and contingency insurance 5 Who and where do I send my cheques to Prior to closing you will receive notification as to what your maintenance fees are going to be and where to send them Following registration please bring your chequ
63. ing picture loses its impact when placed in a shadowed area where its details cannot properly be seen Traffic Room traffic is a factor in picture placement A wall at the end of a hall is an excellent location for a large image ina large frame because people using the wall will see it from a distance and appreciate it more as they approach it A grouping of small pictures in the same location would have no impact until the viewer is up close and by that time the viewer will be ready to turn at the end of the hall If there is a natural assembly or conversation area that is where to place a group of smaller framed pictures People will be stopped there and will have the time to better digest them as they converse Narrow Hallways Larger pieces may not work well in narrow hallways because you don t have the right viewing distance from which to enjoy them Try smaller pieces Small pencil or charcoal sketches mini prints photographs or small etchings will work well here because they demand a shorter viewing distance Return to Table of Contents TRIDEL BUILT FOR LIFE Fireplace The wall above a fireplace is a traditional location for displaying art The fireplace is such an emphatic place that it always attracts notice and anything displayed above it is assured of immediate attention Often just one large picture is displayed centrally above a fireplace The picture or pictures hung above the mantlepiece do not have to fill
64. io are invited by Tarion to submit The demanding qualifying process involved written submission surveys with customers and municipal officials Return to Table of Contents TRIDEL BUILT FOR LIFE This is the second time Tridel has won the coveted Ernest Assaly Award since 1992 when we were the first condominium developer ever to be bestowed with it While we are very proud of the award we feel that our ultimate recognition is the satisfaction of our homeowners Our goal is to make your homeownership everything that it should be providing many years of enjoyment for you and your family Tridel has been honoured five of the last seven years with awards of achievement for the TARION Warranty Corporation s Award of Excellence for exemplary after sales service We will continue to uphold our service commitment at the Grand Triomphe 2 community Thank you for choosing Tridel Insuite Building Warranty Condominiums have two sets of warranties One for the homeowner covering his or her home and another for the condominium corporation covering the common elements of the building Common elements are covered from the date the Condominium Corporation is registered but an individual home is covered from he day the homeowner takes possession The homeowner will not actually get title to their home until the entire complex is registered When a home changes owners it continues to be covered up to he end of the original warr
65. ion of a 911 call It is to be treated with the same sense of urgency and sensitivity We also want to emphasize that you do not hire independent contractors to make warranty repairs for you We will not be responsible for expenses incurred by others unless authorized in writing by our Customer Care Department KITCHEN FIRES The following information describes the types of fires you might expect in the kitchen and what to do about them Dry Cooking Fires The most common type of cooking fire is the dry cooking fire The water or moisture boils out of the pan and the food left in the pan scorches producing smoke This usually doesn t cause a great deal of damage other than the heat may sometimes damage the surrounding area and the smoke may leave a residue and an odor Hopefully a little cleaning up is all it takes Grease Fires The grease fire occurs when oil or grease type foods are heated and ignite A grease fire can do significant damage Open flames can extend to surrounding cabinets or other combustible items If unnoticed a grease fire can extend to a major fire engulfing the entire kitchen and adjacent rooms in the condo This becomes a dangerous life threatening fire When a pan filled with grease is heated to a high temperature during cooking the vaporized grease can begin to burn The additional heat energy released by the open flame will cause Return to Table of Contents TRIDEL BUILT FOR LIFE more and more
66. lear or return to your suite HOME CARE GUIDE EMERGENCY AND FIRE SAFETY 11 EMERGENCY AND FIRE SAFETY If you cannot leave your suite because of fire or heavy smoke remain in your suite and e Close the door e Unlock door for possible entry of fire fighters e Dial 911 and ask for the Fire Department Tell them where you are then signal to Fire Fighters by waving a sheet Seal all cracks where smoke can get in by using wet towels or sheets e Crouch low to the floor if smoke enters the room e Move to the balcony or most protected room and partially open the window for air Close the window if smoke comes in e Wait to be rescued Remain calm Do not attempt to escape through a window or balcony Listen for instruction or information which may be given by authorized personnel or over loudspeaker Fire Detection System Smoke Detector Each suite has a smoke detector larger suites may have 2 or more smoke detectors located on the ceiling The smoke detector is activated by the presence of smoke such as burning toast etc The alarm will only be heard within your suite and can be de activated by clearing the air around the detector The smoke detectors do not require a battery as they are hardwired to the breaker panel Maintenance Check at least once a month to ensure the smoke detector is functioning properly To do this simply depress the test button on the smoke detector until it sounds Should it not sound within
67. ll other owners an interest in the balance of the property constituting the Condominium Board of Directors At the turnover meeting a Board of Directors is elected The Board of Directors consist of a minimum of three people and can be increased to five or seven depending on what is allowed for in the by laws Typically they consist of five people As elected representatives of the owners the Board takes responsibility for managing the Condominium Corporation s property and business affairs The Board of Directors is obligated to enforce the Act and the condominium documents declaration by laws and rules Condominium Act The Condominium Act governs condominium ownership The act takes precedence over the condominium documents and over all agreements where a conflict arises Declaration The Declaration deals with certain basic aspects of the corporation and outlines what constitutes the division of ownership within the corporation by detailing the common elements the units the percentage of ownership each owner has in common elements common expense proportions and creation of exclusive use common elements In most circumstances the declaration cannot be changed without the consent of all owners and mortgagees By laws The by laws are usually registered by Tridel and indicate how the corporation will be organized The by laws deal generally with the Board of Directors and the manner in which they govern the condominium Bylaws a
68. ly to make sure it s working properly HOME CARE GUIDE EMERGENCY AND FIRE SAFETY 14 INSURANCE Building Insurance The corporation s insurance covers full replacement value of the units and common elements in the event of a fire or other damage as outlined by the policy Improvements betterments items not covered under the Standard Unit By law or personal property of the owner are excluded from this policy Improvements and or betterments are upgraded items to a home at an additional cost such as carpet appliances cabinets etc Please check your Condominium documents for Standard Unit By law items not covered under the Corporation s Insurance Homeowner Insurance We recommend that all owners obtain minimum insurance coverage as follows 1 000 000 liability insurance contents insurance betterments and improvements insurance loss assessment and contingency insurance If you are renting your suite we suggest that you obtain coverage to cover your contents liability appliances betterments and improvements A tenant would be responsible in obtaining a specific tenant insurance package The Corporation s policy is that the individual home owner is responsible for the Corporation s deductible Should the claim be below the deductible amount the owner is responsible for the entire cost There is a contingency policy available which covers the Corporation s deductible Kindly speak to your insurance broker to confirm that
69. m curious youngsters e Safety pins paper clips and other small objects are hazardous to small children and can become lethal if they are poked into electrical outlets The Bathroom e Avoid playing an electrical radio or TV near a bath or sink and always stand in a dry place when you re operating an electrical appliance such as a hair dryer e Unplug it is an important practice especially if you have children in the household e If a product that is plugged in falls into a sink or other vessel of water unplug it before you retrieve it Never leave irons or small appliances within the reach of youngsters e Discard or repair an appliance that causes the slightest shock The Kitchen e Unplug the toaster before you pry out that errant piece of toast with a knife or fork You may still get a shock from some models even if the toaster is turned off Have Ground Fault Circuit Interrupters installed particularly near the sink and other water sources e Unplug appliances before cleaning them Don t become a conductor e Never touch a tap or other grounded metal while in contact with an electric appliance The Living Room e Multiple plugs can be a fire hazard If you don t have enough outlets have a qualified electrician install more Return to Table of Contents TRIDEL BUILT FOR LIFE An extension cord under a carpet can cause electric shock or fire Have an additional plug installed instead PLUMBING
70. mber is busy or goes unanswered a secondary number can be programmed for each listing Verbal prompts will tell the user if the system is dialing busy when the door is unlocked if the wrong number was dialed or if they are denied entry Flexible codes protect privacy and increase security To Answer the Enterphone To open the door Answer the phone speak to the guest and permit entry by pressing button 6 on the touch tone telephone Return to Table of Contents TRIDEL BUILT FOR LIFE If you do not wish to allow a guest to enter hang up This will terminate the call When you are on the telephone you will be alerted that the Concierge or a guest in the lobby is trying to reach you when you hear the call waiting beep Press the telephone hang up button to speak to your visitor then press 6 to open the door then press the telephone hang up button again to connect you back to your outside call NOTE You must have the call waiting feature to hear this interruption TIPS WHEN EXPECTING GUESTS VISITORS When expecting visitors or taxis informing the Concierge in advance will expedite their admittance If you intend to meet someone in the lobby please contact the Concierge in advance to advise them and avoid the guest being turned away Should you experience problems with your guest arriving unannounced please feel free to contact the Property Management Office with the details of the date and time of
71. n the dwelling unit but excluding suite shut off valves All maintenance repair and replacement of all or any portion of system serving more than one dwelling unit and or the common elements or situate outside the dwelling unit boundaries and suite shut off valves All maintenance repair and replacement of all or any portion of system exclusively serving subject dwelling unit situate within the dwelling unit but excluding individual suite panel disconnect All maintenance repair and replacement of all or any portion of system serving more than one dwelling unit and or the common elements or situate outside the dwelling unit boundaries and individual suite panel disconnect All maintenance repair and replacement of all or any portion of system exclusively serving subject dwelling unit including fan coil units filters etc situate within the dwelling unit exclusively All maintenance repair and replacement of all or any portion of system serving more than one dwelling unit and or the common elements or situate outside the dwelling unit boundaries All responsibilities Maintenance cleaning sweeping Cleaning of the interior surfaces of all windows serving the dwelling units and the cleaning of all exterior surfaces accessible by patio terrace or balcony including railing plus breakage of any windows through dwelling unit Owner s tenant s negligence All exterior surfaces except those accessible by pa
72. nd will be the financial responsibility of the owner of the parking space to repair to its original condition Repairs to the membrane are expensive A few minutes of your time could avoid this unnecessary expense Lockers Please ensure that all articles stored in lockers are kept within he space you have purchased Remember that you have purchased the locker space itself not the area above or around he enclosure We encourage you to ensure that all items within he locker room are kept elevated from the floor and that the items are placed under a plastic cover as the Condominium Corporation or the Delcarant is not responsible for any items which are damaged as a result of water leakage Do not store gasoline propane or any other combustible material Additional parking and lockers may be available for purchase hrough the Sales Office Bicycle Storage Bicycle storage will be available at the Grand Triomphe 2 community within certain parking levels Residents must provide their own locks and register their bicycles with property management any unregistered bicycles are subject to removal without notice DE PARKING LOCKERS AND BICYCLES 9 SECURITY Alarm Panels The monitored Group 4 security system is an added security feature which monitors access to your suite through the suite front entry door operable windows and motion sensors where applicable The security panel in your suite is located at the resident suite ent
73. ndensation Bathrooms The bathrooms have a central exhaust system that runs continuously Continuous exhaust improves indoor air quality improvement is from regular air exchange and continuous air movement Laundry Room In the laundry room the exhaust fan is controlled by an Automatic Relay which activates the exhaust fan motor when the dryer is in use Kitchen Use your exhaust fan whenever cooking on the stove to avoid cooking odours which may disturb your neighbours and to lessen grease build up on kitchen surfaces The metal filter may be washed in the dishwasher The exhaust fan is also a great tool in filtering air to the exterior For preventative maintenance we suggest that on a periodic basis the filter and fan be removed and cleaned To minimize the transmission of cooking odours from your suite to the common corridor always use your kitchen exhaust fan while cooking and for approximately half an hour afterwards Corridor Fresh Air Unit You will notice that there is a gap around the suite entry door This gap serves as a source of fresh air it helps maintain the air circulation in your suite Combined with the supplied exhaust fans the gap around the entry door allows fresh air to enter the suite which helps control the problem of condensation and keeps your suite free of stale air and lingering cooking odours even with the windows closed The corridor fresh air units continually pump fresh air into the corridor
74. ng lower garbage collection costs and landfills that last longer benefit everyone Return to Table of Contents TRIDEL BUILT FOR LIFE ITEMS THAT MAY BE RECYCLED THROUGH THE CHUTE TRI SORTER SYSTEM Glass bottles and jars washed Metal cans washed place loose lids inside Plastic bottles jugs please remove caps flatten if possible Aluminium foil and containers pie plates baking pans take out food e Corrugated cardboard cleaned pizza boxes no larger than 2 x 2 x 1 flatten Newspapers magazines and catalogues telephone books books Egg cartons milk and juice cartons flattened paper rolls and paper bags Cereal boxes detergent boxes drinking juice boxes and shoe boxes Household paper junk mail envelopes writing and computer paper Gift wrap cards no ribbons or bows Empty aerosol spray cans empty paint cans with lids removed Please do not bag any recyclable items All items must be individually pushed down the chute under the correct designation to ensure proper function of the system ITEMS THAT MAY NOT BE RECYCLED GLASS drinking glasses dishes cups crystal window glass light bulbs mirrors pottery glass pots and pans and make up jars PLASTIC dish pails toys make up jars caulking tubes foam cups and dishes margarine yogurt tubs and motor oil jugs METAL coat hangers pots and batteries ALUMINUM foil wrap and bags potato chip bags FIBR
75. nlet grill should be checked at least once a month and replaced if dirty the filter should be replaced at a minimum every six months With the return air grill off remove the two screws at the bottom of the return baffle this panel can be raised to expose the fan and motor assembly drain pan and coil A clogged filter resulting from lack of maintenance restricts the flow of air and consequently the efficiency of the fan coil unit 2 Drain Pan Check While the inlet grill is removed check the drain pan at the base of the coil and remove any dirt or debris that may have collected there Ensure that the drain spout is clear and that the plastic drain hose from the pan is not kinked or obstructed Return to Table of Contents TRIDEL BUILT FOR LIFE eee Thermostat Switch Positions omot Selector a Selector Off Position When thermostat is set in the off position power is removed from the thermostat electronics and out terminals and the display will go blank The thermostat will reboot when power is restored with the on off switch Auto All functions are operational Note On first powering up or after the on off switch has been set to on the thermostat undergoes a start up and self checking sequence Heat Cool Used only when programming your thermostat Position to pre set your desired temperature range The system will automatically adjust so that your heating and cooling set points are never closer than 2 C
76. not with them No The adult resident must accompany all guests at all times 16 I forgot my key can you let me in Some buildings do allow this service provided that a waiver has been signed Please verify with the Property Management Office 17 Can a non resident park in my parking space while I m out of town This would require either permission by the Property Management Office or the Board of Directors 18 Can you let a trade or delivery into my unit while I m out No as we do not have the staff available to accompany or wait until they are finished 19 Can I use your fax machine This is an individual building policy please check with the Property Management Office Return to Table of Contents TRIDEL BUILT FOR LIFE 20 Can Property Management accept cash for payments No We do not accept cash under any circumstances due to the liability 21 When is the window cleaning going to be done This is an individual building policy the Board of Directors will make this decision on an annual basis 22 Why does the snow plow come so early in the morning The snow is required to be cleared for safety reasons regardless of the time of night or morning 23 What is the square footage of my unit Please refer to your floor plan UIDE WHAT IS A CONDOMINIUM 40 WHAT IS A CONDOMINIUM Thou shalt read this Ten commandments to keep condo life enjoyable for all Donna Laporte STAFF REPORTER Toronto St
77. o your community by non residents Replacement devices will be available from the Property Management Office at a nominal fee Return to Table of Contents HOME CARE GUIDE ACCESS 8 PARKING LOCKERS amp BICYCLES Resident Parking Please lock your vehicle at all times and avoid leaving valuables inside When entering or leaving the premises please operate your vehicle safely and drive at a speed of no more than 10 km h and adhere to all posted signs Please ensure the Property Management Office has your correct license plate number and always use your own parking spot In the event that you are unable to park in your designated space for whatever reason PLEASE contact the Concierge for alternative parking arrangements Vehicles parked in unauthorized spots will be ticketed and or towed at owner s expense Parking tickets will not be paid or cancelled by the Condominium Corporation or the Declarant Please keep in mind that for legal reasons it is the homeowner s responsibility to remove unauthorized vehicles that are in your designated parking spot Repairs washing oil changes and storage of non functional vehicles or other items is not allowed in the parking areas either underground or outside Parking spaces are for vehicles only and are not to be used for storage of ANY articles Items left in the garage will be discarded Residents must park within their parking boundaries When entering the garage or barrier use the
78. of direction changes and not longer than 15 to the outside many people have dryer ventilation systems which utilize flexible vent Return to Table of Contents TRIDEL BUILT FOR LIFE tubes This is another area where lint collects In condominiums the ducts are typically greater than 15 feet Installing a booster fan which pushes moist humid air outside of the building compensates for this excess length All these areas need to be cleaned on an annual basis One area that most people do not clean or even think about is the inside of the dryer cabinet Removal of the back service panel is best left to the professional however so we recommend a service specialist to thoroughly clean your dryer LINT SAFETY TIPS e Clean the lint screen after every load Your clothes will dry quicker your dryer will operate more efficiently AND you ll reduce the fire hazard e Vacuum the area around the appliance weekly Softener sheets can cause a waxy build up on the lint screen Wash the lint screen in warm soapy water and dry it completely before replacing it in the dryer Do not operate the dryer if the lint screen is clogged or missing Do not block the flow of ventilating air Keep the area around the machine and the exhaust opening clutter free DRYER WASHER TIPS Sometimes you go to the clothes dryer and find clothes you had forgotten or didn t get to immediately They are a mass of wrinkles Don t re wash or iron just t
79. ontents TRIDEL BUILT FOR LIFE Humidity and Wood in your Home Wood is a hygroscopic material Always containing water it constantly exchanges water vapour with the air picking it up when humidity is high and giving it off when humidity levels are low Since wood swells as it absorbs water and shrinks as it releases water both its moisture content and its dimensions are controlled by the humidity of the surrounding air Natural expansion and contraction resulting in separation between boards is not considered to be a defect yet an inherent quality of wood as a product of nature It is therefore not covered under your warranty Seasonally your wood floor will expand and contract in response to its inherent qualities A way to control the humidity level in the winter is with the installation of a humidifier This not only works for any hardwood flooring but also furniture especially in the preservation of antiques Humidity must not be excessive as it may result in swelling Air conditioning in the summer keeps the humidity level comfortable Prolonged cycles of shrinkage and swelling may result in squeeks This can be easily corrected Common Solutions to Common Problems Associated with Hardwood Flooring 1 Problem A squeaky noisy floor Probable Cause Integrity of the subfloor is poor improper nailing of floorboards or it has been subjected to excessive moisture and or drying Solution To quickly rectify the problem cont
80. ooring investment is proper maintenance for the life of your floor 1 Never clean your hardwood floor with water or use a cleaner that is mixed with water Do not use vinegar or bleach on your hardwood flooring N Keep floor mats at all entrance ways to keep dirt and moisture from being tracked on your floor Place walkoff mats at all exterior entrances This will capture much of the harmful dirt before it ever reaches the hardwood floor Shake out wash and vacuum mats and rugs frequently 3 To avoid water marks never let spills of any type remain on the surface of the floor Wipe up spills immediately 4 Rotate area rugs occasionally to minimize discolouration from sunlight uo Use soft furniture protectors under all furniture 6 Vacuum and sweep your floor as often as required to eliminate dust and debris from your floor This may have to be done ona daily basis depending on the amount of traffic in your home 7 When moving heavy furniture or appliances put a large heavy blanket underneath them to avoid scratches and dents 8 Do not wear high heels on your hardwood floor Spiked shoes exert approximately 1000 pounds of pressure per square inch Old unprotected tips will dent any hardwood floor 9 Use a recommended hardwood flooring cleaner Hardwood Cleaner has been specially formulated to eliminate streaking and residue 10 Minimize surface scratches by keeping your pets nails trimmed Return to Table of C
81. oss a damp towel in the dryer and re run it for a few minutes The wrinkles will release and you can hang up the clothes To keep jeans and corduroys wrinkle free fold the wet jeans as you normally would and lay as flat as possible in the dryer They should come out wrinkle free Rust is probably the biggest enemy your clothes washer has to face After every use leave the lid to the clothes washer open so moisture inside it can evaporate PREVENTATIVE MAINTENANCE TIPS Keep the area around the dryer clear of combustible items e Inspect the electrical supply cord for fraying cracking or exposed wires Do not leave damp items in a warm or hot dryer start the drying cycle immediately HOME CARE GUIDE MAINTENANCE AND REPAIR 22 MAINTENANCE AND REPAIR DON T LEAVE WET CLOTHES INSIDE YOUR DRYER Leaving damp clothes inside the drum may have adverse effects A chemical chain reaction may occur when and if the conditions are right Spontaneous ignition has proven to be the source of numerous laundry fires The damp cloth plus the hot dry environment creates the conditions that support unassisted combustion Once a fire starts inside the clothes drum it has the opportunity to grow and consume everything that is combustible Lint in the trap around the outside of the drum under and behind the machine is fuel that ignites easily When the fire reaches the outside of the machine it is free and will search for more fuel
82. otection Too much localized foot traffic Solution Maintain floor by vacuuming and removing debris on a regular basis Use felt pads under all furniture Use pro tection in front of kitchen sink and working area Touch up repairs immediately Laminate Floors A truly forgiving floor e Wear and stain resistant heels stains cigarettes lipstick dirt and grime Unlike carpeting or solid wood flooring where stains can be extremely destructive stains can be removed with a slightly damp cloth e Impact resistant the high density fiberboard allows the flooring to withstand sudden and localized impact such as heels and falling objects Long term local strain from furniture legs pianos and refrigerators are also withstood e Although scratch resistant this floor like all other floors is not scratch proof Metal and sharp edges can scratch the floor It is recommended that felt protectors be used to reduce this possibility Cigarette resistant A burning cigarette dropped on the floor for a few seconds will not cause discoloration or markings e Fade resistant guaranteed against fading Unlike wood floors these floors will not tend to discolor from normal sunlight exposure e Laminate flooring is easy to clean and specifically designed with pigments that are warranted against fading and resins that are warranted against staining Hygenic Due to the sealed surface dust cannot attach to the surface House mit
83. perature in the freezer and refrigerator compartments one control with the manual defrost models and two with the frost free models The refrigerator control is a thermostat which measures the refrigerator temperature and regulates the compressor running time The freezer control balances the amount of cold air between the freezer and refrigerator compartments STOVE Your oven is a self cleaning model Conventional oven cleaners should not be used as they may cause damage Please refer to the operating care and maintenance instructions provided by the manufacturer Baking times may vary due to the lower voltage of 208V in condominium living HOME CARE GUIDE MAINTENANCE AND REPAIR 21 MAINTENANCE AND REPAIR JRYER You should clean the lint from the dryer door and lint trap which is located in either the wall or the ceiling after each use The exhaust fan automatically comes on within a minute as it is triggered by a current sensor The exhaust fan helps direct moist air to the exterior If the humid moist air remains in the room you may see signs of mildew build up We do not recommend shoes being put in the dryer as this may cause damage to your drum We also suggest that on an annual basis you call in a technician who will inspect the following four items namely 1 Lint Trap 2 Transition Duct 3 Exhaust Duct 4 Drum If need be Property Management can provide you with the name of a qualified
84. pounds hammer nail into a wall stud If there isn t a stud under your mark use a wall anchor and screw Wall anchors will hold the wall together while supporting the weight of the framed art Follow the instructions on the back of the wall anchor package to install Note If you have plaster walls before hammering or drilling place some tape over the mark This will help prevent the plaster from cracking when installing the hook or nail Hanging Art Use frame hangers to hang your framed print They will do the least damage to your wall and they are designed to safely hold Return to Table of Contents TRIDEL BUILT FOR LIFE up framed art Be sure that the hanger will bear the weight of the particular framed print If the frame to be hanged is large and heavy use two hangers spaced about 6 apart and distribute the weight evenly Decorating Tips Photographs and Artwork More and more people are integrating art into their home d cor As home d cor becomes increasingly flexible so are your options for placing art You can put anything you want in any room of the house Just make it work for you Although there are no set rules about decorating with art there are some basic considerations regardless of the style or mood of the d cor that will help you to achieve a more organic feel and look You may wish to consider the following design principles of scale balance colour etc Scale Large pictures suit a large room
85. rals from your humidifier should be reduced Can I Use Tap Water in My Ultrasonic or Impeller Humidifier Researchers have documented that these humidifiers are very efficient at dispersing minerals in tap water into the air although have not concluded it poses a serious health risk In addition some consumers are bothered by a white dust that may appear on surfaces during use of these devices Most JE CLIMATE CONTROL 133 HOM RE GU CLIMATE CONTROL importantly minerals in tap water may increase the development of crusty deposits or scale in humidifiers Scale can be a breeding ground for microorganisms Retarding the growth of scale is the most compelling reason to find alternatives to tap water For this reason or if white dust is a problem or you wish to minimize your exposure to minerals in the tap water as a matter of prudence you should either 1 Use bottled water labeled distilled It will likely contain lower mineral content than most tap water Distillation is the most effective method for removing minerals from water Bottled waters labeled spring artesian or mineral have not been treated to remove mineral content 2 Consider using demineralization cartridges cassettes or filters if supplied or recommended for use with your humidifier Be aware however that the ability of these devices to remove minerals may vary widely Further research is needed to determine how well and
86. ration s responsibility 16 Dwelling Unit Appliances PAR The Homeowner s responsibility Locker Rooms Locker room repair and maintenance of exterior The Corporation s responsibility walls corridors etc Maintenance of heating and ventilation 18 Terraces Patios Concrete pavers and dividers The Homeowner s responsibility Terraces Patios All waterproofing weatherproofing materials The Corporation s responsibility beneath the concrete pavers Central Exhaust System All maintenance repair and replacement of The Corporation s responsibility all or any portion of the system serving more than one dwelling unit and or the common elements or situants outside the dwelling unit boundaries Notes 1 This chart and the titles and headings used herein are not 4 Responsibility for determining the maintenance repair intended to describe or encompass all maintenance functions nor to delineate all respective responsibilities between the dwelling unit owners singly or severally and the Corporation The placement of responsibility under any specific column does not always accurately reflect the precise character and nature of ownership Notwithstanding any of the above in all instances he appropriate sections of the Declaration should be referred o in order to determine both responsibilities and ownership 2 The items listed are illustrative and not exhaustive 3 Responsibility for determining and providing for the
87. re in place e Fill any unused space in boxes with paper or other filler to prevent shifting during transit Dispose of items you do not need or want Garage sales consignment shops or charitable organizations are a great way to avoid moving unwanted items e Move your valuables houseplants necessities and specialty items with you Return to Table of Contents TRIDEL BUILT FOR LIFE Furniture Pad all furniture with blankets or bubble wrap Secure padding to furniture Remove legs from furniture if possible Place wing nuts or screws in envelopes or plastic bags and tape to underside of furniture Coat fine wood furnishings with wax to protect against scratches Stand sofas on end and secure in place to minimize cargo space used Place loose cushions in bags and use as filler between furniture pieces Move dressers with contents in drawers to avoid repacking Secure drawers from opening during transit Electronics Whenever possible use original shipping boxes for computers printers stereo equipment or televisions Wrap each piece with bubble wrap or foam packing material Immobilize any moving parts Remove all cables and cords if possible Color code or label wiring for easier reinstallation Tape electrical cords to back of appliance to prevent plug damage Follow manufacturer s instructions for moving when available Do not move compact discs in hot weather Dishes amp Glassware Each piece should be individ
88. re passed by the Board of Directors and require approval by the owners at an Annual General Meeting or a meeting specifically called for this purpose They must be registered with the local land registry office in order to become effective Rules Rules relate to the use of the common elements and units The Board of Directors passes rules they do not require approval of the owners Rules become effective thirty days after notice of the rule has been given to each owner unless during that period the Board of Directors receive a requisition signed by the owners of at least 15 of the units requiring a meeting of owners to consider amending said rule s What are Common Expenses Along with the purchase of your unit comes the responsibility to contribute to the budget to repair and maintain the common Return to Table of Contents TRIDEL BUILT FOR LIFE elements including exclusive use common elements The Board of Directors is responsible to prepare an estimated operating budget for the fiscal year of the Corporation Once completed based on the proportionate share of the common elements found in schedule D of the Declaration the common expenses are calculated An owner can not waive his her right to use all or any part of the common elements in order to reduce his her contribution Commonly Asked Questions Questions and Answers to the most commonly asked questions 1 What is my common expense payment will there be an
89. rway because if the door closes on the cord the insulation could be damaged Similarly never run an electrical cord under a carpet or rug because when people walk over the rug the weight and friction could damage the cord increasing the risk of fire or electric shock Always match the wide blade of the plug to the wide slot of the outlet NEVER force a three pronged plug into a two pronged outlet or extension cord e Store extension cords only indoors at temperatures above 0 C 32 F Outdoor conditions can deteriorate extension cords over a long period of time e Outdoors use only cords that are clearly marked for outdoor use e Use electrical cords only in dry locations Always unplug an extension cord when it is not in use TUG BY THE PLUG Never unplug an electrical cord by pulling on the cord HOME CARE GUIDE EMERGENCY AND FIRE SAFETY 13 EMERGENCY AND FIRE SAFETY Emergency Service Requests A true emergency exists when you are physically unable to occupy your home They are most often a result of one of the following Total Loss of Heat Total Loss of Water Total Loss of Electrical Power Fire or Flood Major water leak In the event of an emergency whether it be water electrical or heating we recommend you do the following Determine the Problem Call the Appropriate Person Del Property Management Emergency 416 495 8866 Tridel Call Centre 416 661 9394 Emergency Service is your vers
90. ry door 1 Activating the security system You can arm the security system by entering your personal four digit code The panel will beep and momentarily display ARMED Then return to the normal state displaying the alarm status 2 Deactivating the security system To disarm the security panel simply re enter your four digit code The panel will beep and momentarily display DISARMED Then return to the normal state displaying the status Please note if the alarm is not disarmed the Concierge will receive a computer generated signal which informs them that someone has entered your home and the alarm system will be activated The Concierge will then immediately contact the appropriate authorities NOTE Detailed security system instructions are provided in a separately enclosed document prepared by Group 4 Systems Inc with your program master code It is essential that you provide Property Management with this master code Please contact Customer Care or Property Management if you are not in receipt of this document or have equipment service issues Intercom System This is a two way communication intercom that has been installed in the garage and some common areas where the closed circuit cameras have been installed This allows anyone to communicate with security on a twenty four hour basis If you need assistance or if you experience trouble with your common area access devices please do not hesitate to contact
91. s serviced by that particular breaker 3 First turn the breaker to the off position then turn it back on This will reset it and power should be restored to the outlet s Ground Fault Circuit Interrupter G F C I The Electrical Safety code requires G F C I outlets be installed in at least one residential bathroom in a new home and will also be located on the kitchen counter backsplash if located by the sink One bathroom will have the G F C I outlet while the other bathroom outlet is wired back to the G F C I The G F C I is designed to protect against accidental electrical shock In the event of an electrical short the G F C I will stop the flow of electrical current through the circuit within fractions of a second The interruption in electrical current helps prevent further injury Preparation Make sure power is available as the circuit breaker must be on to conduct the test The RESET button should always be pushed in Testing To test the function of the RESET button push the TEST button and immediately the RESET button should pop up If the RESET button does not pop up when the test button is depressed do not use the G F C I outlet Notify the Customer Care Office of this test failure and notify a qualified electrician that you have lost protection in the G F C I To Restore Power Push RESET button firmly into device until an audible click is heard Please note if the shock finder G F C l trips when an appliance is used
92. s When exterior windows are closed this is the only source of fresh air for each suite Not only does the supply of the fresh air introduced into the corridors provide a more comfortable living atmosphere it is also a safety feature in the event of a fire If there is a fire in the building the corridor fresh air units are immediately disabled to ensure that the somke does not enter the suite Maintenance Keep the gap around the suite entry door clear of obstructions Do not install weather stripping around the door as it inhibits the required flow of fresh air Air exchange is a requirement of the Building Code Return to Table of Contents OME 2 F E TRIDEL BUILT FOR LIFE VENTILATION 37 AMENITIES AND COMMON AREAS Common Areas NOTE Enclosed in your Home Care Handbook you will find a complete set of common area and amenity guidelines Please review these for more detailed rules and regulations Listed below are a few items which we would like you to pay particular attention to e Residents are not permitted to install or affix anything to the common elements including any decoration doorbell doorknocker or religious symbol without obtaining written approval of the Declarant or Board of Directors e Residents are not permitted to obstruct the common element hallway with mats shoes boot trays carts or strollers The common element hallway must remain clear at all times in case of an emergency
93. sealant will release an acetic acid during the curing period The odour is similar to vinegar Please check the manufacturer s directions listed on the tube itself for further instructions Grout is the material used to fill the joints between tiles on floors and walls Grout between the tiles and in the corners should be checked during regular cleaning Any cavities found should be filled in as soon as possible Again after the one year warranty period it is the responsibility of the homeowner to ensure that this material has the proper coverage and is maintained in good condition Return to Table of Contents TRIDEL BUILT FOR LIFE Electrical Plumbing amp Mechanical See Electrical Layout Breaker Panel Your suite is serviced by a single electrical panel The location will vary from suite to suite The panel provides power to your suite and several circuit breakers Each breaker provides power to a specific area or item within the suite The breakers are labelled so that you will be able to quickly determine which area and or appliance each one applies to If you overload one of the electrical outlets the breaker will trip Unlike a fuse you do not have to replace a breaker if it overloads just follow the simple procedure below to restore power 1 Locate the breaker that has tripped on the breaker panel A tripped breaker will be set in the middle position 2 Unplug everything that was plugged into the outlet
94. sebeasscens 32 TING LIMOS Lattice csscsssccassssscsscctsstossansenncavadcoscesssdsravscoscessccantesstesscastcnsuntehaatebeaaciors 32 Replacement Parts sacssccasscasscasssntcecansscasncssuuasesensadcoasdsiabscedesseunstssanansedeaeecens 32 Mdo r Air QUALILY sicdissccscsssicessiaasssssssscassssannnestescaccansisectestessceeceeeentass 33 35 Condensation in the HOME ssssssscsssssssssesssscessssssesssessssesseeseeseessasesees 36 VENTILATION Exhaust FANS sssssssssssseessessnscssecssecussssesasssscsssccssceaccosssasssacsssessesacessecaseeaeesees Corridor Fresh Air Unit AMENITIES amp COMMON AREAS CORIO APC AS sssccsscacsesssecsecickescciansacssncsssaatetassaseiacceveocevcascnteassesenteteeanicen 38 PING MNT OS ssess E E E S A E 38 Balconies and PatiOS iinis ersi 38 WHAT IS A CONDOMINIUM IGLOS SAY Vaene a e N Eea i E EE 39 Commonly Asked QUESTIONS sssssssssssssssssesrssssssssssssssssssrereesseennsssssse 39 40 10 Commandments of CondominNiUMS c cssesssecsscseeseseseeseeesees 41 42 GUIDE CONTENTS INTRODUCTION TO YOUR HOME Team Members Management Del Property Management manages your new home The office is located on the ground floor The hours of operation are 9 00 a m to 5 00 p m Monday Wednesday and Friday Hours of operation for Tuesdays are 9 00 am to 7 00 pm and for Thursdays is 1 00 pm to 5 00 pm The office telephone number is 416 221 7851 and fax number 416 221 5635 If mana
95. some differences Submitting a Request Form Any concerns regarding the interior finishes of your home should be addressed to the Customer Care Office within the warranty period For any concerns with the common areas please contact the Property Management Office To ensure that all requests are addressed promptly please provide Customer Care with written documentation of any outstanding concerns Written documentation is essential as it allows our Customer Care department to maintain a complete history for your home Written documentation may be in any of the following three forms Email grandtriomphe2cce tridel com Eminent Construction Limited Customer Care 500 Doris Ave Suite 322 Toronto ON M2N 0C1 Written or Typed Letter Fax 416 250 5438 Once the majority of homes are occupied in your community Customer Care is then transferred to Tridel s Head Office You will be notified of this transfer The information for any written correspondence following this transition is as follows Email customercare tridel com Customer Care 4800 Dufferin Street Toronto ON M3H 5S9 Fax 416 650 1230 Written or Typed Letter When reporting a request within your suite please include the following information e Name of your community e Your full name Return to Table of Contents TRIDEL BUILT FOR LIFE Your suite number Your home business cellular telephone numbers and e mail address e Indic
96. sscscsseccassocssnssescsvaeedencodensnscsnaccacscasensaceaesadensoa 11 EIE Salet annann e aaa a E 11 Fire Detection SYSt M sssscstssscscscosedischecussasescessscdevsesesasouiccstescdsiussocesucateade 12 FREE GUDME Nanna T AA 12 13 Special Evacuation ProCedures scsescsssssssessseesssscseeesseecseeesneecsseeeneeeses 13 Emergency Service REQUESTS 14 INSURANCE Building INS Uran C E sassssssieessoscsessconcnvesoonsecsaacanveesiesenvessadeasenssnesensasciesteassens 15 HOMEOWNErF IMS UN AINE Os cscssscspusscoscusvencensnassscbicueacaevesussescusccacsadunecsccesGeesasoes 15 WARRANTY TARION Warranty Corporation se 16 TARION Warranty Program and Tridel essesscsssccsescsseecseeesseeeseeecsees 16 nsuite and Building Warranty 16 17 Submitting a Request FOL csesssseccsessseecsseecseecssescseeecssecsseessecsseeesseess 17 AINTENANCE amp REPAIR Table of Maintenance and Repair sssssssssssssecssesesesesssesessseeseess 18 21 APPLIANCES wssccesscassivsssavessinsseasccnnseactsuousestbeneciastosesnescesscttascanveastenonnstessinse 21 24 nterior FINSNES sirisser 24 25 FOON eein e e E 25 28 Electrical Plumbing and Mechanical essescssscssscnsecsescnteccseeenseess 29 DESIGN sccetssceccurinvcscattencciceadensscotnucisccessucssendsostberbosnxsssnienndisebcuendioondueticobiens 30 31 CLIMATE CONTROL Vertical Fart COiliscsssscssssssascdoscassersaesatceacossedaacasceaseanccasses anstensessbenvensa
97. t to the garbage room It s your garbage your responsibility Preventing the infestation of pests is everybody s concern Enough said 5 Thou shalt control thy pets To avoid a cat fight we ll leave aside the issue of people who bring pets into a no pets building out of ignorance or wilfulness If you have a pet you should be in control of it at all times in a crowded elevator where inappropriate sniffing licking or jumping occurs in the hallways where it is not suitable to let the animal out for a walk on common area balconies or roof decks where Skippy might opt for a constitutional People who fear large dogs or are allergic to cats or ferrets will appreciate your sensitivity and good manners When taking your pet outside for his daily walk remember your manners and city bylaws Stoop and scoop 6 Thou shalt control thy children Little darlings running amok in hallways pressing all the elevator buttons or leaving footprints on walls do not endear themselves to their parents or their neighbours Worse children left alone or unsupervised around pools saunas balconies or exercise machinery can be injured or killed Whether they re your kids or they are in your temporary care keep a watchful eye Please 7 Thou shalt help keep thy building safe If you have a security staff let them know if something doesn t seem right Lurking strangers defaced property dangerous doings in the stairwells newspapers piling up outs
98. tached the survey form on a separate page see following page which your Customer Care office will be glad to accept at any time There is no hurry If it is not during regular business hours you may simply deliver it in the mail slot Thank you in advance for your cooperation and assistance Sincerely Grand Triomphe 2 Per Danielle Feidler Vice President of Customer Care Return to Table of Contents HOME CARE GUIDE FORMS la TRIDEL BUILT FOR LIFE HOMECARE HANDBOOK SURVEY Did you find the format convenient for finding information O Yes O No How effective was the information What information was missing from the binder that you would have liked to see included Did you find anything confusing O Yes O No If yes please specify Did you find the maintenance section thorough Was it applicable to your finishes and upgrades O Yes O No If no please specify Did you find the home warranty section thorough O Yes O No If no please specify Did it contain sufficient community and neighbourhood information O Yes O No If no please comment on what you would have found useful Additional Comments Thank you for your time Return to Table of Contents OM UIDE FORMS 1b MOVES AND DELIVERIES Booking Your Elevator You should advise the Customer Care Office of your move in date as well as any deliveries as soon as possible This will avoid any conflict with security personnel in allowing access into
99. the Concierge for assistance Security Channel The lobby entrance can be brought up on visual display through your television set allowing you to see guests from within your home prior to allowing entry Turn to channel 59 or if you have a digital box channel 998 A preset channel is designated for viewing Please contact Property Management for further information Return to Table of Contents TRIDEL BUILT FOR LIFE Panic Alarms If you feel there is a threat or an emergency while you are in the residents garage simply press the red button on the access transmitter which will automatically activate the horns and strobe lights At this same time the Concierge will be notified of an alarm through the computer system and a channel of communication to the area will be opened As closed circuit cameras monitor the underground parking areas the Concierge will be able to view your location and alert the appropriate authorities Access transmitters are considered a part of and belonging to the dwelling unit If one of these devices is lost or stolen you must report it immediately to the Property Management Office at which time it will be de activated from the system to avoid illegal entry into the building by non residents Replacements may be purchased from Property Management for a nominal fee Soliciting Solicitation on the property is completely prohibited Should you see someone suspicious please report it to the
100. the garbage chute All garbage must be firmly pushed down the garbage chute and not left within the container at the opening of the chute Grand Triomphe 2 uses a three component sorter incorporated into a single waste recycling chute The tri sorter system consists of one vertical chute with an automatic sorting unit at the bottom of the chute where the waste is discharged Each floor has one intake door equipped with 3 three option buttons that can be set for one of three categories blue bin garbage and organics The default position is set for garbage At the bottom of the chute an automatic sorting unit discharges waste into one of three separate compartments Following is a list of items that do not go down the chute They are either hazardous material or may block the chute resulting in damage and costly repairs ITEMS THAT DO NOT GO DOWN THE CHUTE Bulk Items i e coat hangers cartons kitty litter e Paint Flammables combustibles The above mentioned items as well as larger refuse items e g boxes move in cartons etc should be taken to designated disposal areas If you are unsure of these locations please see your Property Management Office All About Recycling The building has a user friendly recycling program please participate The Property Management Office will advise you when recycling has begun Although a little extra work is involved for you and the building staff the end results includi
101. the space completely but they do have to balance the bulk below the mantlepiece Unusual Places When considering where to hang pictures do not rule out the less traditional locations in the house Even the bathroom can provide a suitable space for decorating with art Kitchens archways above doors are some of the unexpected places where art may be placed HOME CARE GUIDE MAINTENANCE AND REPAIR 31 CLIMATE CONTROL Vertical Fan Coil System HOW DOES A FAN COIL WORK The built in vertical fan coil unit s in your suite is your source of heating and cooling which allows temperature control all year Heated and cooled air is produced through the circulation of hot and cold water in the piping loop contained within the fan coil unit depending on the time of year The fan coil motor blows air across this piping loop to produce either warmed or cooled air USE Each vertical fan coil unit is equipped with a thermostat to regulate the temperature The fan can also be set to three different speeds 1 LOW 2 MEDIUM and 3 HIGH It is recommended that the fan be used to run continually at 1 LOW speed The constant air circulation will help to create an even temperature throughout your unit REGULAR MAINTENANCE NOTE HAVE A QUALIFIED PROFESSIONAL CARRY OUT ANY WORK INVOLVING REMOVAL OF THE INLET GRILL THE EXPOSURE TO LIVE ELECTRICAL AND ROTATING PARTS IS HIGHLY DANGEROUS 1 Filter check The dust filter mounted behind the i
102. ther items that are under warranty that may arise during your first year in the home Tarion Warranty Program and Tridel Each purchaser receives a new Homeowner Information Package on or before P D I The package explains your rights and responsibilities under the Tarion Warranties Plan Act particularly what you need to do within the first 30 days after you get possession of your new home Please keep your Homeowner Information Package in a safe place along with copies of your Certificate of Completion and Possession CCP and your Purchase Agreement and it s attachments If you sell your home within seven years of the date of possession please give the Homeowners Information Package to the new owners Tridel has been rated excellent every year since the rating system was put in place Tridel has successfully closed thousands of homes and has maintained an impeccable record throughout ONHWP history with not a single chargeable conciliation Tridel has been given the rating of excellent for 17 consecutive years by the Tarion Warranty Corporation for our After Sales Service We were also given the additional honor and recognition in 2002 of Homebuilder of the Year Award High Rise Category or what is more commonly referred to as the Ernest Assaly Award The Ernest Assaly Award is especially significant because the construction and service excellence standards are so rigorous only a few builders out of the 4800 across Ontar
103. through regular checkups is the best way to ensure it will keep working for you when you need it most The best time to have your system checked by a competent service technician is in early spring before the cooling season starts Many companies offer a service contract which provides routine maintenance including lubrication of motors tightening of belts and checking of refrigerant level There are some maintenance checks you can make yourself Information for this article was provided by the Department of Energy and the Air Conditioning Refrigeration Institute HOM ARE GUIDE CLIMATE CONTROL 35 CLIMATE CONTROL Condensation in the Home Condensation and moisture on windows is a common complaint from today s homeowners Fortunately the homeowner can control most condensation problems The key to controlling excess condensation lies in understanding today s building standards and how relative humidity impacts on airtight homes Listed below is a chart indicating recommended maximum relative humidity level for different outside temperatures Desirable Maximum Inside Relative Humidity Indoor Temperature of 70 F 21 C Outside Air Temperature Celsius 30 and colder not over 15 30 to 25 24 to 19 18 to 13 12 to 7 6to0 not over 40 not over 20 not over 25 not over 30 not over 35 Please note the above chart is designed to be used as a guideline only Stained ceilings water streaming
104. tio terrace or balcony and all other common element area windows The Homeowner s responsibility The Corporation s responsibility except as indicated above The Homeowner s responsibility The Corporation s responsibility The Homeowner s responsibility But to be arranged by the Corporation The Corporation s responsibility The Corporation s responsibility The Homeowner s responsibility The Homeowner s responsibility The Corporation s responsibility UIDE MAINTENANCE AND REPAIR 18 TRIDEL BUILT FOR LIFE MAINTENANCE AND REPAIR T S C C Toronto Standard Condominium Corporation ITEM RESPONSIBILITIES RESPONSIBLE ENTITY 11 All Entry Doors and Door frames All repairs except those due to dwelling unit The Corporation s responsibility to Dwelling Units Owner s and or tenant s negligence The Corporation s responsibility The Homeowner s responsibility Maintenance of exterior Maintenance of interior surfaces 12 Doors Situate Within Dwelling Units All responsibilities including all interior surfaces locks frames hinges and hardware on doors providing access to dwelling units 13 Refuse Collection System All responsibilities from point of drop off The Corporation s responsibility 14 Parking Garage and Units Sweeping maintenance repair The Corporation s responsibility The Homeowner s responsibility 15 Recreational Facilities The Corpo
105. trolling the traffic through your home Positioning mats at the front door can prevent a lot of dirt being tracked through your home Rearranging the furniture in your home periodically can also increase the life of your carpet by distributing heavy traffic areas more evenly Cleaning the filter in your vertical fan coil unit on a regular basis will also reduce soil accumulation Vacuum regularly This may sound like a simple solution but it is a very important factor in extending the life of your carpet The best time to vacuum is before the carpet looks dirty Through time even dust can be transformed into gritty particles which can wear away your carpet in the same manner that sandpaper affects wood Regular vacuuming can prevent this problem and greatly reduce the need for frequent steam cleaning An upright vacuum or tank canister type with separate beater bar brushwork is best to extract soil from your carpet Check your vacuum s belts motor beater brush often to ensure that the vacuum is at its most effective and has a clean properly rotating brush A vacuum which requires a dust bag will work better when the bag is less than half full Remove spills immediately Your carpet will last longer and look better if spills are cared for as soon as possible Most spills will stain or discolour a carpet if left unattended To protect the colour and look of your carpet you should always pre test any spot or stain cleaning pro
106. u read and follow the instructions which will provide you with valuable information Also enclosed in the package are the warranty documents Please send these completed documents to the manufacturer to initiate the warranty All appliances are the owner s responsibility If you experience problems with your appliances please contact the appliance manufacturer see in suite warrantable items in previous table No service charges apply to warrantable problems reported within the first year As an additional measure we have provided some additional instructions regarding your appliances below We trust they will be of assistance to you ENERGY STAR DISHWASHER Only use dishwasher soap made specifically for dishwashers as substitutions may result in leakage and excessive bubbles In order to prolong the life of your dishwasher we urge you to ensure plastic items are dishwasher safe and ensure food is rinsed off tableware before placing it in the dishwasher Return to Table of Contents Failure to rinse dishes will result in food particles blocking the main drain and unnecessary repairs Any blockages caused by food particles will be the owner s financial responsibility MICROWAVES Do not use metal or metal trimmed pots or glasses or metal foil in the microwave The microwave must not be used to dry garments as fire may result ENERGY STAR REFRIGERATOR Your refrigerator may have one or two controls that let you regulate the tem
107. ually wrapped and packed in shredded newspaper in stout boxes Plates should be packed on edge instead of flat For the best protection purchase the dish packs sold at local equipment rental or packaging stores Fine silver should be wrapped in cloth or silver paper Place these boxes on top of load and secure the boxes in place to prevent shifting during transit Lamps Remove all bulbs and shades before packing Pack in sturdy cartons Wall Hangings Wrap each painting or framing individually with bubble wrap blankets or towels Load items in carton on their edges not flat Label and mark cartons as fragile Be sure to load these cartons in a safe position Please do not pack the following items Paint Mineral Spirits Flammable Liquids or Corrosives Liquid Bleach Fire Arms or Ammunition Matches Candles Food in Glass Jars Perishable Goods Cleaning Chemicals 3 HOME CARE GUIDE MOVES AND DELIVERIES TRIDEL BUILT FOR LIFE MOVES AND DELIVERIES Loading Tips Be sure to lift items using your knees not your back to prevent injuries Make sure ramps are sturdy and securely in place e Use dollies to load appliances and other heavy objects Load heavy items on bottom lighter items on top Redirection of Mail When Canada Post commences service to the building you may pick up your mail in the mailroom located in the lobby Your mailing address is Your Suite 500 Doris Ave Toronto
108. uisher Additional fire extinguishers may be found in mechanical areas Stand by power emergency generator The building is provided with emergency stand by power in the event of an electrical power loss During an emergency emergency lighting fire alarm and detection systems sprinkler fire pumps stair and elevator pressurization systems go into effect The building air handling system automatically shuts down when a fire alarm signal sounds Elevators When the fire alarm is activated all elevators will be brought to the ground floor lobby level automatically Elevators will stop on the second floor if a fire alarm is activated on the ground floor One elevator will remain operational for use by the fire department Special Evacuation Procedures The Fire Department requires that the Concierge have readily available a list of handicapped Residents or any Resident requiring assistance to evacuate the building This list enables Fire Fighters to attend to handicapped or people with special needs without delay in the event of an emergency It is crucial to keep this list accurate and up to date Therefore if there are any handicapped residents or residents with special needs within your home requiring assistance in case of an emergency please contact the Property Management Office to advise your disability and complete the appropriate form included in the Home Care Guide Return to Table of Contents TRIDEL BUILT FOR LIFE
109. vaporizer tested by EPA did not disperse measurable amounts of Return to Table of Contents TRIDEL BUILT FOR LIFE minerals evaporative humidifiers have not been tested by EPA for mineral dispersal Recommendations for Use and Care It is important to use a humidifier only when conditions require it to use the correct moisture setting for existing conditions and to clean it thoroughly The possible health effects resulting from the dispersal of microorganisms and minerals by home humidifiers are not fully understood Meanwhile it may be prudent to reduce the potential for personal exposures to these materials by taking the following precautions particularly when using ultrasonic and impeller humidifiers e Empty the tank wipe all surfaces dry and refill the water in portable humidifiers daily to reduce any growth of microorganisms follow the manufacturer s instructions for changing water in console humidifiers Be sure you unplug the unit from the electrical socket first e Use water with low mineral content to prevent the build up of scale and the dispersal of minerals into the air e Clean portable humidifiers every third day Empty the tank and use a brush or other scrubber to clean it Remove any scale deposits or film that has formed on the sides of the tank or on interior surfaces and wipe all surfaces dry Again be sure you unplug the unit Follow the manufacturer s suggestions on the use of cleaning prod
110. y whether to leave the suite or stay Not leaving immediately may be too late because smoke which contains poisonous gases may have filled the corridor or the stairwell In general occupants are advised to e Know where the alarm pull stations and exits are located Call 911 ask for the Fire Department immediately Know the correct building address and suite number To assist you in understanding what to do in the event of fire and or the sounding of the fire alarm we recommend the following If you discover a fire in your suite or common area e Leave the fire area take your keys e Close all doors behind you e Activate the fire alarm use pull stations in the corridor e Use exit stairwells to leave the building immediately e Telephone 911 ask for Fire Department Never assume that this has been done Know and give correct address and location of fire in the building Do not use elevators e Do not return until it is declared safe to do so by a fire official If you are in a suite and fire alarm is heard Before opening door feel door and handle for heat If not hot brace yourself against door and open slightly If you feel air pressure or hot draft close door quickly If you find no fire or smoke in corridor take suite keys close door behind you and leave by nearest exit stairwell e If you encounter smoke in corridor or stairwell consider taking corridor to other side of building where stairwell may be c
111. your coverage is a condominium policy We suggest that after settling in you take an inventory of all your contents visual demonstration of the items is preferable to verify lost items value We would like to advise you that as a result of the Condominium s security fire alarm system and the 24 hour Concierge some insurance companies offer discounts Property Management would be pleased to provide you with a copy of this letter for your convenience which you are able to submit to your insurance company Return to Table of Contents HOME ARE TRIDEL BUILT FOR LIFE INSURANCE 15 WARRANTY TARION Warranty Corporation The Ontario New Home Warranty Plan Act was enacted by Provincial legislation designed to protect the rights of homebuyers by providing industry wide protective measures and consistent compensation The Tarion Warranty Corporation is the administrative body which enforces the Act and it acts as a private non profit corporation Anyone building a new home in Ontario must register with Tarion and enrol each new home or condominium unit When a home is completed the buyer and the builder sign a Certificate of Completion and Possession CCP which confirms to the Corporation that the sale has taken place The builder will give you a copy of the CCP and will send another copy to the Corporation Signing the Certificate during the Home Orientation does not sign away your right to have Tridel repair any o
112. your locker or on your balcony e Please avoid careless smoking and always use ashtrays for butts and ashes Never smoke in bed Do not put burning materials such as cigarettes and ashes into garbage chutes e Do not dispose of flammable liquids or aerosol cans in these chutes e Never force cartons coat hangers or bundles of paper into the chute because it may become blocked e Avoid unsafe cooking practices such as deep fat frying using too much heat leaving stoves unattended and wearing loosely hanging sleeves Do not use the oven for drying garments e Do not use fuses in your stove of higher amperage than specified e Do not use unsafe electrical appliances frayed extension cords over loaded outlets or lamp wire for permanent wiring Return to Table of Contents TRIDEL BUILT FOR LIFE The safe and orderly evacuation of all personnel in the building is of paramount importance The following procedures are intended to achieve this goal in the event of a crisis not only from fire but from any other physical emergency The issue of whether to stay or go is an officially unresolved matter The policy of the Ontario Fire Marshal s Office and the approach widely accepted by the fire department is that the best place to be in case of a fire is outside the building However the Coroner s Jury investigation recommends you should remain in your suite When you hear a fire alarm you must make up your mind right awa
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