Microsoft IT Academy E-Learning Central Getting
Contents
1. Microsoft IT Academy Program Microsoft IT Academy E Learning Central Getting Started Guide This guide provides an overview of the Microsoft IT Academy E Learning Central site for Administrators Instructors and Students Table of Contents TABLE o A cect cars oncuueso pees saveanoscene pocteure goandece pews eave neenceus moet mucepesasocnoare T OTG 2 ABOUT THE MICROSOFT IT ACADEMY E LEARNING CENTRAL E LEARNING GUIDE csscscssccscsccsccccsccscescscesens 4 FUNCTIONALITIES OF THE MICROSOFT IT ACADEMY E LEARNING CENTRAL SITE ccesccssccsccesccsecesccesceeceeeeeecesecesceeseseeeeeeeeeeeeeees 4 ARMS C1 GLOVS TINSEV UCL ea ae 4 STUART TA TA AA ee aE oa 4 INSTRUCTOR LEARNING MANAGEMENT SYSTEM OVERVIEW sscsssscsscsccsccscscssceccsccccsscscecssccscscssceccscesssssssessscesens 5 ACCESS TO THE MICROSOFT IT ACADEMY E LEARNING CENTRAL INSTRUCTOR PORTAL scsscscsscsscsccscsccscesens 5 SETTING YOUR SITE DISPLAY LANGUAGE ss lc 5 INSTRUCTOR ACCESS FROM T ACADEMY MEMBER SITE uta 5 FISE MEC ACCESS AAA AAA A E E en outeiekaaii 5 A SAT E AOE RA EENE EAS 5 INSTRUCTOR ACCESS DIRECTLY FROM IT ACADEMY E LEARNING CENTRAL SITE ooccocccoconccnnccnononcnnncccononocnnnonononccnnnonononacnnnenonononn 6 Admin and Instructor First Time ACCESS sons in in ito 6 SUSE QUEnEACCESS AAN E AATE T dial daa Uli lnea 6 INSTRUCTORS ACCESSING MULTIPLE NT ACADEMY SITES cdta 7 DETERMINING YOUR TEACADEMY MEMBERSHIP ID erri cro uscesaescatstegeuneaansens2. Name Last Name E mail or Class Department 10 Groups Groups can assist with assigning Learning Plans to students and managing report data This section explains how to create and manage groups The first step in the group creation procedure is to plan the group hierarchy as in the following example Fall 2012 Sessions Class 1020 Class 1030 In this example Fall 2012 Sessions is the Parent Group with Class 1020 and Class 1030 as sub groups Create Groups After planning your group structure you are ready to create Groups Create a Group 1 Click Groups from the top navigation bar 2 On the right enter the Group Name 3 Enter a Description for your group as shown in the example below NOTE Descriptions are helpful for understanding the group s purpose and assist with establishing consistency when there are multiple administrators 4 Click the Add Members button to add members to this group Group Name Description Fall 2012 Sessions This parent group includes classes in the Fall 2012 Parent Group None Members Add Members 5 Select the students that need to be added by adding a checkmark in front of their name from the All Users display on the left 6 Click the gt gt button to add students to the Members display on the right 7 Click the Continue button 8 Click the Save button to create and save your group Create Sub groups within a Parent Group 1 Click Groups from the top navigati
3. process 2 Manually by the Administrator or Instructor 3 Via CSV Import by the Administrator or Instructor As an administrator or instructor for your IT Academy you can perform the following tasks to manage Users e Add new students manually or via an import e Edit existing user account details Manual Creation of Student Accounts Individual student accounts can be created manually one at a time by any Administrator or Instructor Manual creation of student accounts is optional and NOT required NOTE If you are using access codes to distribute access to E Learning you do NOT need to manually create accounts for your students as this may create duplicate accounts Students will self register when they redeem the access code Steps to manually create a student account 1 Click Users gt Manage Users from the top navigation bar Manage iy Import Users a On the right side of the Manage Users page fill in the designated required fields shown with an for each student account needed Manage Users Create new student accounts or edit and manage existing users Administrator and Instructor accounts are created automatica y when they enter the site using a member ID First Mame Last Name Create New Student E mail Class Department Active User Cance Save 2 Click the Save button to create the student account NOTE Repeat these steps to create additional student accounts CSV Import to Cr
4. select the appropriate Learning Plan Notice the details for this Learning Plan display on the right 3 Click the Edit Users button Manage Learning Plans Learning Plans contain a customized set of E Learning courses to be assigned to users using this workfow or using access codes Learning Plans will display on the student s My Learning page Create New Learning Plan aT aes Learning Plan Name E Learning Library ice rainin Test Learning Plan Office 2010 Training emic e Library tL g Plar Acad Office Libr Using Word 2007 Learning Plan Content User Assignment Collection 10349 Skills Training in Microsoft Access 2010 Jones Karen none Enone com Collection 10350 Skills Training in Microsoft Outlook 2010 Miller Ken none Enone com Collection 10351 Skils Training in Microsoft PowerPoint 2010 Collection 10357 Skils Training in Mi Collection 10358 Skils Training in Microsoft Excel 201 Smith Karen none Enone com Edit Content 4 From the User Assignment display on the right add a checkmark in front of the users that need to be removed from the Learning Plan If you want to remove ALL users from the group add a checkmark to the left of the Remove Selected link Y Remove Selected Y Last First email Gaddress com Y Last First email Gaddress com Y Last First email address com 5 Click on the Remove Selected link at the top of the User Assignment box You will receive an alert
5. E A dia 7 ADMINISTRATIVE FUNCTIONS oiha E E AA 7 O a E O 8 Manual Creaguon Of student ACCUMS ieira i E A ERA 8 CSV Import to Create Multiple Student ACCOUNTS norrir eiten T A E E E AAOS 9 Manage Administrator ACCOUNTS dio 10 OR ODS ose cei T E ccs tc r E a E erg ene O 11 CRE CEC GI OUD S onr cecil odas 11 Create SUD Groups Within a Parent GIOUD aaa 11 Edil G1 0 Vf 6 Leeann arene att ne tee E RE A O APNE Pen te nen Poe 13 LEARNING PIANS canon 14 create Learning PIONS eari onana O o R EOR 14 Assign Existing Users toa Learning PIAN soisessa nna E a an 16 UANOSSIGN Users Trom O Learning PIN A AA A A aaadeeats 17 Edita Learning PIAN aeriene o 0 A A N 18 ACCESS CODES Sd ida 20 Create ACCESS CONOS a aa 20 VIEW EGIE ACCESS COLO Di side 22 ACTIVITY REPORTS A AA eee eas 23 RUMA COUS e ACU VIT TODO ESA 23 RUMGHASSESSIMCNEACHVINY e DO iii rain 24 RUMA LOGIN ACEVIEY TEPO cect a a wien ns aesclel ania usu en a a d Ei 25 STUDENT LEARNING MANAGEMENT SYSTEM OVERVIEW cscsscscsscsscsccsccccsccsccccsccscsscsceccscsscsssssescscescsssssescssossuss 26 ACCESS TO THE MICROSOFT IT ACADEMY E LEARNING CENTRAL STUDENT PORTAL csscsccsccsceccsceccscescees 26 STUDENT AIRS TIME ACCESS canon ranas detenerlo econo 26 SUBSEQUENT STUDENT ACCESS 2h fesitos not Sensis a iii tados 27 SETTING YOUR SITE DISPLAY LANGUAGE ii iaa 27 ACTIVATING CONTEN Tanto re ia 27 Activating Content Assigned Directly via a Learning PlON cocooocccccoononcconnonenanonnon
6. Library Learning Plan Content Language Preferences Remove Selected n Microsoft SharePoint 2010 for Developers A _ Collection 10349 Skils Training in Microsoft Access 2010 10279 What s New in Microsoft SharePoint 2010 for IT Professionals _ Collection 10350 Skils Training in Microsoft Outlook 201 nic 5045 Inside Look at Developing with Microsoft Windows SharePoint Collection 10351 Skis Training in Microsoft PowerPoint 2010 c 5046 Inside Look at Building and Developing Solutions with Microsoft C Collection 10357 Skils Training in M crosoft Word 2010 tion 10276 Microsoft SharePoint 2010 Application Development _ Collection 10358 Sidis Training in Microsoft Excel 2010 ction 10273 Microsoft SharePoint 2010 Configuring n 10340 MCTS Exam 70 631 Microsoft Windows SharePoint Service MCTS Exam 70 630 Microsoft Office SharePoint Server 20 Skills Trainings in SharePoint 2010 for End Users s Training in Microsoft Project 2010 n Microsoft Access 2010 on 1 0 Skills T C Collection 10351 Skils T C Collection 10352 Skis T ig IIS g gs a 9 g m Merey To y A G i a 2 rann rainin rainin AN Trainin Trainin n Microsoft Excel 2010 Chile M _ Collection 10358 C Collection 10359 C Collection 3376 Implementing Enterprise Search Using Sharepoint Technologie on 1 C Collection 10357 Sk o e What s New in Microsoft 2010 Appicatons C Collection 3395 Developing Mic
7. The Microsoft IT Academy E Learning Central Team 34 Appendix C Support Glossary of Terms Support Frequently Asked Questions FAQs can be accessed by clicking on the in the top navigation bar Contact Us Utilize the Contact Us link at the bottom of any page on the site for more information or to contact a Regional Service Center in your area Glossary of Terms The following terms are common to the IT Academy Learning Central Administrator amp Instructor and Student sites Access code Activity Reports Administrator Instructor Assessment Activity Report Course Activity Report Groups End User License Agreement Expiration Date Learning Plan Learning Catalog Login Activity Report Offline Player My Learning Student Windows Live ID vLab Whitelisting for Windows Live ID An alphanumeric code used to enable student access to e learning courses Reports which can be run by Administrators Instructors that track student progress These include the Course Activity Report Assessment Activity Report and Log In Activity reports A person who has been granted rights to manage and administer the IT Academy E Learning Central Administrator portal This report provides assessment data for students accessing online courses that have associated assessments This report provides course progress and completion data for students A group of students created to facilitate Learning Plan assig
8. message letting you know that the Learning Plan will no longer display on the My Learning page for any students that are being removed although the content will still be available in their Learning Catalog Click the OK button to continue Message from webpage Oo gt _ This Learning Plan will no longer appear on the My Learning page for the users who were previously assigned but they still retain content access 7 Click the Continue button 8 Click the Save amp Assign button to save your changes to the User Assignment 17 Edit a Learning Plan You can edit a Learning Plan name or update the list of courses available in the Learning Plan Edit a Learning Plan 1 Click Learning Plans from the top navigation bar 2 From the box on the left select the Learning Plan that you want to update Notice the details for this Learning Plan display on the right To update the Learning Plan Name edit the text under Learning Plan Name 4 To update the list of courses in the Learning Plan click the Edit Content button anage Learning Plans gaming Plans contain a customized set of E Learning courses to be assigned to users using this workfow or using access codes Learning Plans will display on the student s My Learning page Create New Learning Plan Office 2010 Traini Learning Plan Name E Learning Library e rainin Test Learning Plan Office 2010 Training Academic Office Library iant anny Using Word 2007 Le
9. number of uses needed for that access code Access code identifier optional Group assignment of the access code optional Create Access Codes 1 Click Access Codes from the top navigation bar Learning Plans Access Codes Activity Reports Determine if your access code will be associated with either a Learning Plan or an E Learning Library by selecting the appropriate choice from the drop down list on the left Click on the specific Learning Plan or E Learning Library from the list on the left E Learning Libraries Academic Office Library A amis 194 Las acacemc wiincows Chent Academic Windows Server Library Learning Plans WF Academic SQL Server Library Office 2010 Training IS Ch rin ACIDO ViSUS StUGS LIDTary e gt Pa acacemc Dyna Test Learning Plan Using Word 2007 a O R academic Exc Enter the Number of Users o The Number of Users determines how many users may redeem this access code Enter an Access Code Identifier in the box optional o Can be useful in quickly finding and identifying the codes you have created o Must be a 3 8 character alphanumeric code with at least 1 letter A random code identifier will be automatically generated if left blank Click the Select Group button to select a group to associate with your access code optional o Ifa group is assigned then users who redeem that access code will automatically be assigned to that g
10. of 27 Completed 21 Aug 2012 O Cours 5599 Mise en forme de documents dans Microsoft Office Word 2007 Expires On 0 of 28 Completed 21 Aug 2012 Cours 56 S ec es e s Microsof fice Word 2007 Expires On O Cours 5600 Utilisation de colonnes et de tableaux dans Microsoft Office Word 2007 0 of 25 Completed 21 Aug 20 12 Cours 5601 Utilisation d l ments graphiques dans Microsoft Office Word 2007 ori O ur r grapniqu 0 of 20 Completed 21 Aug 2012 Bookmarked E Learning Hide Content Cours 5597 Prise en main de Microsoft Office Word 2007 Expires On O 6 of 27 Completed 21 Aug 2012 Ce Piman A Bin ar Chille eee A Expires On Course 10294 Beginner Skills in Microsoft Word 2010 j j ies 1 of 33 Completed 21 Aug 2012 PP Course 10377 Connecting to People and Resources with My Sites in Microsoft SharePoint 2010 Expires On p O a z gl 14 of 29 Completed 21 Aug 2012 Contact Us Terms of Use Trademarks Privacy Statement Microsoft Learning Plans A Learning Plan contains a set of E Learning courses that have been assigned to you by your instructor Collapse or expand the contents of a Learning Plan by clicking on the Hide Content or Show Content link to the right of the Learning Plan title Bookmarked E Learning Courses in this section are those which you have launched or bookmarked Collapse or expand the contents of Bookmarked E Learning by clicking on the Hide Content or Show Content link to the right of th
11. than 3 WIN LIVE IDs were created from the same IP address within a 24 hour period which resulted in the WIN LIVE IP blocking Issue E_K_AAA lt A AA gt o ce o _C _ a _ _ _ _ e gt Ter Windows Lives D Winde Internet Taptores provided by Morik O Co tren re ti v Farten Locis tea CJ ash gt a res Ds Pan a P O haips aim a a pap feet few AAA MONO A IRA Kata a FO Windows Live 1D We re unable to complete your request Windes L ve WS 4 eeperiene hog Technis af Giticwitiee F leeeae try sgain tater What can you do to resolve a WIN LIVE IP Blocking issue The good news is that there is now a simple way for you to whitelist your company s IP address es Simply complete the IP Whitelisting Form with as many details as possible and your request will be automatically submitted to the Windows Live ID Support team a https support live com eform aspx productKey wlidipexc amp ct eformts amp st 18 OD aOoBCcx e WLID IP Whitelisting 26 X Windows Live Escalation Home IP Whitelisting Exception for more than 3 IDs Complete the form below for IP Whitelisting Exception for more than 3 IDs required fields Please fill in the fields below Primary Issue IP Whitelisting Sub Issue I need an exception to create more than 3 IDs Day IP Contact Name Customer Company Name Microsoft program the customer needs t
12. 4 A message will display indicating that the report is generating 5 Upon successful generation of the report a dialog box will display with the option to Open or Save the CSV file 6 Open the file Note You will see a record for each user that meets the specified criteria If a user belongs to multiple groups there will be only one record per user with multiple group values pipe delimited in alphabetical order 23 Run an Assessment Activity report 1 Click Activity Reports gt Assessment Activity from the top navigation bar Activity Reports Course Activity Assessment Activity Login Activity Pl 2 There are a variety of options for filtering the data in your report None of the filters are required a Date Range you may enter a date range for a specific timeframe or you can choose to leave the dates blank to retrieve data from the earliest start date through the current date b User Data you may report on an individual user a Group users with a specific status or all users If you do not enter any specific user criteria the report will include activity data for all active users for the criteria specified c Product Data you may specify that the report include activity for a specific course Otherwise the report will include all courses for the criteria specified 3 Click the Generate Report button Home Users Groups Learning Plans Access Codes w Achity Reporte Course Activity Assessment Activ
13. B sample email 1 Activating Content by Redeeming an Access Code If your instructor has assigned content to you via an access code you will receive an email with instructions for redeeming the access code See Appendix B sample email 2 27 Student Functions This section covers the student functions of the IT Academy E Learning Central Student portal The top navigation bar contains the primary student functions via the following workflows My Learning View assigned courses and bookmarked content Learning Catalog View and search all available training My Achievements View information and attendance history for courses you have accessed My Learning The My Learning page is a subset of the content in the Learning Catalog and contains Learning Plans assigned to you by your instructor or courses which you have bookmarked Home ee A C T Learning Catalog My Achievements My Learning My Learning includes assigned Learning Plans and bookmarked E Learning To view the assigned courses in each Learning Plan click Show Content Get started by clicking on a course title If a Learning Plan has not been assigned to you only bookmarked items will display To view all courses available to you search the Learning Catalog Office 2010 Training Show Content Using Word 2007 _ _ Hide Content Caire EGQ7 Prices a Microsoft Office Word 2007 Expires On O Cours 5597 Prise en main de Microsoft Office Word 2007 6
14. Learning Central MEAN Sign Out ome My Learning Learning Catalog My Achievements Take Training My Learning View assigned courses and bookmarked content Microsoft IT Academy E Learning allows you to improve your skills with Learning Catalog self paced interactive and engaging View and search all available training online training My Achievemen Vier ts This site is designated to help you View information and attendance history for courses you have accessed access and take advantage of all the Microsoft E Learning courses available to you Enter Access Code Click here to use an access code to take training Contact Us Terms of Use Trademarks Privacy Statement This page is hosted for Microsoft by Element K Setting Your Site Display Language The site display language is based on your browser language setting To change the site display language simply update your browser language setting to match one of the supported languages English Brazilian Portuguese French German Italian Japanese Korean Russian Simplified Chinese and Spanish Activating Content Your instructor may assign content to you either by directly assigning a Learning Plan or via an access code Either way you will need to activate the content Activating Content Assigned Directly via a Learning Plan If your instructor has assigned a Learning Plan to you then you will receive an email with a link to activate your content See Appendix
15. ailable e Track E Learning consumption and to you progress Enter Access Code Additional Actions Click here to use an access code to e Add IT Academy take training e Go to IT Academy Member site e Download E Learning Getting Started Guide Contact Us Terms of Use Trademarks Privacy Statement This page is hosted for Microsoft by Element K a If students do not have an existing school email account they can select Sign up now and follow the steps to create a new account b If students have an existing school email either a Microsoft account or an approved Federated user account they can enter their existing credentials and click Sign In Microsoft sign Up sign in You are required to sign in with a Microsoft account to continue Microsoft account What s this Keep me signed in Can t access your account Sign in with a single use code Don t have a Microsoft account Sign up now 2012 Microsoft Terms Privacy amp Cookies Help Center Feedback 26 Subsequent Student Access After the initial sign in has been completed the Microsoft IT Academy E Learning Central site may be accessed directly with using the same school email account by clicking the Go button under the Take Training section on the right of the splash page After your school email account has been authenticated you will be returned to the Microsoft IT Academy E Learning Central home page Microsoft IT Academy Program E
16. anononnnononanonnonarononnanonenanenos 27 Activating Content by Redeeming an Access Code ooccccccoccnccocnonococonnnnanonocnonononononnonanononnarononanonnonarinonnanonenanens 27 STUDENT FUNCTIONS oros raean A E E ENEA N 28 VMIVLEARNIN Grs disen 28 Learning PINOS a E EA IN das 28 Bookmarked ELM O eat te da OC gl lil OE Ae a teas 28 TNS SOS SII CIS sr casc eect ast aca race tin crete a cons area eo ee nig ee tena eRe 28 LEARNING CATALOG ua li e a eaaa a aa a e a a 29 MYACHIEVEMENT Scarano A O a a a A a 29 E LEARNING FELINE PLAYE Procon E O A a e a E i 30 APPENDIX A WRITELISTING isats a a a a a 31 WINDOWS UVE TDIP WHITE NE a a aa a a a nea e a aa 31 APPENDIB SANPLEEMA S acre 33 SAMPLE EN sd a 33 SAMPLE ENE Za ce a elo e ce 34 APPENDIX C SUPPORT amp GLOSSARY OF TERMS cccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccsccccecees 35 SUPPOR Trenau ea a id a a eleomaneeaaletas 35 FFequentiv Asked QUESTIONS a A A AA A T OEA 35 CONTACTS oa et se oil canoa 35 GLOSSARY OF TERM Sur aca aces 35 About the Microsoft IT Academy E Learning Central E Learning Guide This document provides descriptions of functionality available on the Microsoft IT Academy E Learning Central Administrator Instructor site as well as an overview of the basics of the student experience Additionally we have included best practices and recommended next steps for additional guidance Functionalities of the Microsoft IT Acade
17. arning Plan Content User Assignment Collection 10349 Skils Training in Microsoft Access 2010 Jones Karen none Enone com Collection 1 o Collection 10350 Skis Training in Microsoft Outlook 2010 Miler Ken none none com on 10351 Skils Training in Microsoft PowerPoint 2010 Smith Karen none Enone com o Collection 10357 Skifs Training in Microsoft Word 2010 Collection 10358 Skils Training in Microsoft Excel 2010 i gt Edit Content L Edt Users 5 To add courses a From the E Learning Library display on the left search for and checkmark the courses that need to be added Courses appearing here are determined by the E Learning Library chosen when the Learning Plan was created b Click the gt gt button to add courses to the Learning Plan Content display on the right Gere reaps O PU rer Codes Learning Plan Content To Gud a Leer Par cle f ales a the left of each ur 15 add Me selected Content to f Learning Library Learning Plan Content ve Ser ted wi 2050 Aaobcaton Developer 31 Moost Viirdons SrarePorn MT00 Offce SrarePont Se es obec oiec e cect E wit 2010 for End Users YO Ff MO PF VO a a 5 5 amp s DS amp amp amp amp 6 555593908999 18 6 Toremove courses a From the Learning Plan Content display on the right checkmark the courses that need to be removed b Click on the Remove Selected link in blue at the top of the Learning Plan Co
18. can be assigned via access codes Best Practice Before creating Learning Plans you should first do some planning and make decisions regarding the following e Targeted audience determine who the specific students or groups are for each Learning Plan e Relevant content determine which content is most relevant for the specific audience for each Learning Plan e Naming convention determine an appropriate naming convention for each Learning Plan which will have meaning recognition for the targeted students Create Learning Plans After planning is complete follow the steps below to create your Learning Plans 1 Click Learning Plans from the top navigation bar On the right side of the page enter the Learning Plan Name Note The character limit for the Learning Plan title is 300 characters Learning Plans are listed in alphabetical order by title on the students My Learning page ng Courses to be assigned to users using this work ow or using access codes Learning Plans will display on Learning Plan Mame E Learning Library Office 2010 Training Select E Leaming Library 3 Add content to your Learning Plan by clicking on the Select E Learning Library button to associate the subscription for the appropriate E Learning library 4 Select the E Learning library by clicking the radio button E Learning Libraries x Select an E Learning Library from which you will add courses to your Learni
19. ccess Code Status Definitions Active Access code is active and available for redemption by students up to the number of usages reserved on the code Hold Code redemption is suspended but usages are still reserved Students who have received the access code but have not yet redeemed it will not be able to redeem it until the code is returned to active status This is meant to be a temporary status Deactivated The access code can no longer be redeemed by students and any available usages will be returned to the subscription This action cannot be undone Students who already have redeemed the access code will continue to have access to the content until the subscription expires View edit access code details 1 Click Access Codes from the top navigation bar Learning Plans O 2 Select the appropriate Learning Plan or E Learning Library from the box on the left 3 Inthe Previously Generated Access Codes section you can view the students who have redeemed an access code by clicking on the View Users link under the Usages Redeemed column 4 You can also change the status of an access code a Click on the link under the Status column for the access code b Select the appropriate radio button for the status needed c Click the Save button 22 Activity Reports Administrators can run reports to track progress for students Activity reports are only available in CSV forma
20. con on your desktop Open that application to run your course locally 3 Synchronizing your Offline Course In order to have your online My Learning page reflect the work accomplished in the Offline version of the course you will need to synchronize when you have access to an internet connection To Synchronize a Click on the course in My Learning b Click Synchronize Now at the bottom of the page If the content does not download You may need to allow your computer to download the files by right clicking the menu bar and select Download File in the pop up window 30 Appendix A Whitelisting Windows Live ID IP Whitelisting Only a few students can create email accounts at a time What is the issue Windows LIVE ID has a security feature that if multiple ID s are created from the same IP address in a short time span 3 in 24 hours the IP is blocked and any further deployment is blocked pending white listing of the IP address Administrators can submit a WIN LIVE IP Address Whitelisting request directly with the WIN LIVE ID Support Team through the IP whitelisting form We recommend that Administrators AND Instructors submit the WIN LIVE IP whitelisting form before deploying the E Learning training to their Students as this will prevent the organization s IP addresses from being blocked after more than 3 students create a WIN LIVE ID within a 24 hour period Below is a screen shot of the error message that students will see if more
21. de Microsoft Office Word 2007 20 Jun 2012 20 Jun 2012 View History Course 10377 Connecting to People and Resources with My Sites in Microsoft 20 Jun 2012 SharePoint 2010 20 Jun 2012 View History 6 out of 27 finished 14 out of 29 finished Date Last Assessed Questions Correct Contact Us Terms of Use Trademarks Privacy Statement Microsoft his page is hosted for Microsoft by Element K 201 Mirren 2012 Microso 29 E Learning Offline Player The E Learning Offline Player enables a student to download self paced courses and use them offline This feature allows the student to take training anywhere anytime without having to access the Internet 1 Download and install the E Learning Offline Player a Goto your My Learning page at https itacademy microsoftelearning com b Click the link to the course you want to download c Click on Download the E learning Offline Player link at the bottom of the page d Click Download Now e Save the setup file and run the file to install the player or install the player directly from the server by selecting Open Note Do not rename the file The file name is used to determine the language in which to run the install program The install program will automatically run in English if the file is renamed f Click Run again after the player is downloaded g An Install wizard will appear click Next h Read and accept the Terms and Conditions click Next i Confirm yo
22. ditional Actions Click here to use an access code to Add IT Academy take training e Go to IT Academy Member site e Download E Learning Getting Started Guide ContactUs TermsofUse Trademarks Privacy Statement This page is hosted for Microsoft by Element K Microsoft 2012 Microsoft Admin and Instructor First Time Access When accessing the site directly for the first time you will need to click on the Add IT Academy link and enter your IT Academy Membership ID You will be prompted to sign in Upon first sign in you will need to enter your first name last name and email as well as additional profile information upon request Microsoft account Sign on screen for first time access Microsoft sign Up You are required to sign in with a Microsoft account to continue 2012 Microsoft Terms Privacy amp Cookies Subsequent Access sign in Can t access your account Sign in with a single use code Don t have a Microsoft account Sign up now Help Center Feedback For subsequent logins simply enter your email credential Instructors Accessing Multiple IT Academy Sites If you have administrative rights to more than one Microsoft IT Academy organization you can access your academies either from the IT Academy E Learning Central splash page or home page Determining your IT Academy Membership ID Microsoft IT Academy Membership IDs are sent in a welcome email to the program administ
23. e section title Remove courses from Bookmarked E Learning by clicking on the Remove button to the right of the course title Assessments Courses with assessments have a Take Assessment button listed under the course title To launch an assessment click the Take Assessment button 28 Learning Catalog The Learning Catalog contains all content which is available to you My Learning Learning ES My Achievements Learning Catalog The list below has been filtered by your Learning Catalog language preference To update your catalog language preference click here Use the search below to find specific E Learning products or sort by the column headings by clicking on the column header Select the Product Name to see a description of the product and to add it to My Learning l e AND OR saan ed i hoi select one of the filters below Collection Audience Technology Select checkbox es and Add to My Learning to add product s to your My Learning page W FIA i Course 10360 Working with Microsoft Lync 2010 for Collaboration E Learning Course O Course 10387 Creating and Customizing Websites Using E Learning Microsoft SharePoint Designer 2010 Course Course 10383 Managing and Controlling Documents Using E Learning Microsoft SharePoint Designer 2010 Course Course 10389 Customizing Workflow Processes Using Microsoft E Learning SharePoint Designer 2010 Course Course 10390 Working wi
24. eate Multiple Student Accounts Multiple student accounts can be created via the import process using a CSV file format NOTE Microsoft accounts previously Windows Live ID has an added security feature that blocks new email creation requests if more than 3 students from the same IP address try to create new accounts within a 24 hour period Any further deployment is blocked pending Whitelisting of the IP address See Appendix A to review important information regarding Whitelisting A CSV import template is available on the site for your use e Click the CSV import template link on the Import Users page and download the file to save a copy e The Email address is the unique identifier for each student Therefore each student account must be created with a unique email address e Populate the template with the appropriate data needed for each individual student account to be created Note If a Required Field is not populated the data for that student s detail will not be imported e Rename and save the CSV file in the appropriate location on your work station so that it can be retrieved for upload when you are ready NOTE CSV is the only format accepted for this import process XLS will not import Sample Import Template A B C D E 1 FIRST NAME LAST NAME EMAIL CLASS DEPARTMENT IS ACTIVE 2 John Public johnpublic email org Beginning Skills in Microsoft Word 2010 Y Required Fields Description Definition First_Name Pro
25. he exception for Company Domain s The domain of the entity that needs the whitelisting request Dell i ma would be Dell com Separate multiple addresses with a com IP Addresse s Externally exposed IP address es you wish to have added to the list You 31 If you submit a WIN LIVE IP Whitelisting request during the week you should receive a response and resolution to your issue within a 48 hour period Once your organization s IP addresses have been whitelisted an exception is created by the Windows Live ID Support Team that allows more than three Students from within your organization to create WIN LIVE IDs within 24 hours If you need help filling in and submitting the WIN LIVE IP Whitelisting form please contact your E Learning Support team for assistance http www microsoft com learning en us help service americas aspx 32 Appendix B Sample Emails Sample Email 1 Email sent to student that has been directly assigned content via a Learning Plan Subject Microsoft IT Academy E Learning Learning Plan Assignment Dear Student You now have access to Microsoft Official E Learning via the Microsoft IT Academy E Learning Central website You have been assigned the following Learning Plan to help guide your learning Office 2010 Training To Activate Content In order to activate your content please follow the steps below Click this activation link Sign in with your school e mail Read and accept the End U
26. is the same site URL as it was previously but the student interface has been updated to provide a new and improved student experience NOTE A Microsoft account previously known as Windows Live ID WLID or Federation account is required to access the IT Academy E Learning Central site either as an instructor administrator or student Instructor Learning Management System Overview Access to the Microsoft IT Academy E Learning Central Instructor portal Instructors may access the Microsoft IT Academy E Learning Central site either through the link found on the IT Academy Member site or directly at https itacademy microsoftelearning com Setting Your Site Display Language The site display language is based on your browser language setting To change the site display language simply update your browser language setting to match one of the supported languages English Brazilian Portuguese French German Italian Japanese Korean Russian Simplified Chinese and Spanish Instructor Access from IT Academy Member Site First Time Access From the Microsoft IT Academy My Academy benefits page click the Assign Manage E Learning link to be directed to the IT Academy E Learning Central portal The first time you enter the IT Academy E Learning Central portal you need to login When you access it from the IT Academy Member site the system will pass your IT Academy Membership ID number You will then be required to login and enter y
27. ity Login Activity Assessment Activity Report The assessment activity report provides assessment data for users access ng onine courses that have associated assessments You may fiter the data in your report Dy selecting the desired criteria Deiow Date Range You may enter a date Date Range range j Day Month Year M To Day Y Month Year User Data You may filter the data First Name Last Name E ma in your report by selecting specific user criteria Status Active v Groups Select Product Data You may filter the data Course Title selecting a specific Lookup Please be patent while report is processed Report generation time depends on the filter Ng Opbons you select and can take several minutes gt Generate Report 4 A message will display indicating that the report is generating 5 Upon successful generation of the report a dialog box will display with the option to Open or Save the CSV file 6 Open the file Note You will see a record for each user that meets the specified criteria e lfa user has taken an assessment for multiple courses there will be multiple records listed for that user one for each course e fa user belongs to multiple groups there will be only one record per user with multiple group values pipe delimited in alphabetical order 24 Run a Login Activity report 1 Click Activity Reports gt Login Activity from the top navigation bar Activit Course Ac
28. l display in the User Assignment box on the right Subsequent changes to group membership do not update Learning Plans assignments Assign Users to Learning Plan o assign users to a Learning Plan select the appropriate checibox es to the left of each user or group name and click the gt gt button You can add or remove users from a Learning Plan at any Select Users User Assignment C Remove Selected C Jones Sally none Enone com C Jones Karen none none com E Miler Ken none none com C Miler Ken none none com C Smith Karen none none com Cancel Continue 4 Click the Continue button Note that the User Assignment box now reflects the user accounts selected for assignment to this Learning Plan shown below 5 Click the Save amp Assign button to save the assignments 6 You will receive an alert message Messape from webpage 2 NOTICE Newly assigned users will receive an e mail 7 An automatic email is sent to the assigned users letting them know that they have been assigned to a Learning Plan see sample email 1 in the Appendix 16 Unassign Users from a Learning Plan You can unassign users from a Learning Plan The Learning Plan will no longer display on the student s My Learning page but the content will still be available in the student s Learning Catalog Unassign users from a Learning Plan 1 Click Learning Plans from the top navigation bar 2 From the box on the left
29. my E Learning Central Site The IT Academy E Learning Central site provides two distinct functionalities within the same site URL at htips itacademy microsoftelearning com These include functionality for Administrators Instructors and functionality for Students Both the Administrator Instructor and Student functionalities can be accessed in localized interfaces in the following languages English Brazilian Portuguese French German Italian Japanese Korean Russian Simplified Chinese and Spanish Overview of site functionalities is shown below Administrators Instructors The Administrator Instructor portal is where Microsoft IT Academy instructors can manage access to their Microsoft E Learning courses An IT Academy E Learning Central Administrator Instructor can e Manage E Learning access for one or more IT Academy sites e Create and assign Learning Plans to students or groups e Assign content via access keys either in a Learning Plan or not e Track training progress via reporting This IT Academy E Learning Central Administrator Instructor portal replaces the following Microsoft site e The previous Microsoft IT Academy Instructor Learning Management System site for management of E Learning at https itacademyinstructor microsoftelearning com Students The Student portal is where Microsoft IT Academy students can access E Learning courses available to them The Microsoft IT Academy E Learning Central Student portal
30. nagement System Overview Access to the Microsoft IT Academy E Learning Central Student Portal This section can be used by the Instructor as a reference in assisting students with how to use the Microsoft IT Academy E Learning Central Student Portal It is not meant to be a user manual for the students The Microsoft IT Academy E Learning Central Student portal functionalities can be accessed in localized interfaces in the following languages English Brazilian Portuguese French German Italian Japanese Korean Russian Simplified Chinese and Spanish Student First Time Access Students can access the Microsoft IT Academy E Learning Central site by access the following URL https itacademy microsoftelearning com and click on Go button in the Take Training section on right Microsoft IT Academy Program E Learning Central Online software training for Microsoft IT Academy Program Members For beginners to experts E Learning at your own pace Administrators amp Instructors Take Training Exclusive management tools for Microsoft IT Academy E Learning Administrators and Instructors in the allows you to improve your skills with Microsoft IT Academy program self paced interactive and engaging online training e Manage E Learning access e Create and assign individual training This site is designated to help you or Learning Plans for students or access and take advantage of all the groups Microsoft E Learning courses av
31. ng Plan The entire Library will be exposed to students within the Learning Catalog IT Academy Expiration E Learning Library Date Academic Office Library 30 Mar Academic Windows Client Library 30 Mar Academic Windows Server Library 30 Mar 2013 Academic SQL Server Library 30 Mar Academic Visual Studio Library 30 Mar 2013 Academic Dynamics Library 30 Mar Cancel Continue 14 5 Click the Continue button Note that the E Learning Library assignment is now reflected in your Learning Plan Learning Plan Name E Learning Library Office 2010 Training Academic Office Library Now you need to build out the specific courses that will be in the Learning Plan To do this click on the Add Content button Select the language preference by clicking on the Language Preferences link E Learning Library O Language Preferences Select the courses that need to be added by adding a checkmark in front of the title from the E Learning Library display on the left Click the gt gt button to add courses to the Learning Plan Content display on the right Groups mino Plans TT Access Codes Learning Plan Content To build a Learning Plan start by setting your language preference To select content cick the appropriate checkbox es to the left of each tite in the E Learning Library ist Use the to add the selected content to the Learning Pian You can add or remove content at any time E Learning
32. nment and reporting The agreement which requires one time acceptance upon the initial sign in to the IT Academy E Learning Central site and establishes your right to use the e learning benefit Date after which E Learning subscriptions are no longer valid This date coincides with your IT Academy Membership expiration date A customized set of E Learning courses that can be assigned to students Learning Plans display on the students My Learning page Catalog listing of ALL E Learning courses available to the student on the IT Academy E Learning Central Student site The login activity report provides general statistics for student site activity at the student level Details include dates of first and most recent logins number of logins and total time logged into the site An offline tool that provides anytime anywhere access to E Learning without an Internet connection Personal learning space where the student can manage bookmarked courses and view assigned Learning Plans A user who has been granted rights to access E Learning content on the IT Academy E Learning Central Student site Microsoft account allowing students to sign in to websites that support this service using a single set of credentials A virtual lab where students have online access to real time hardware software and networks A list of email addresses or domain names from which an email blocking program will allow messages to be received 35
33. ntent box thers Groups Trae Access Codes Learning Plan Content To huid a Learns Pur start Dy setting pour language reference To select content cick he soproorete eckboules to Te e of eo gt odd Te selected content fo Me Learns Pe wc MOD oO remove CONE BT ay Oe of each tte r cianid library o ers rc is rogue Preferences _ Renove Selected 7 2 xy d 5 ore y 4 ra r to Y g7 A nn mS oon Sect yet went xec pect gt e dent ect yes 93 pa Net siet sec 7 Click the Continue button 8 Click the Save button to save your changes NOTE If you remove a course from a Learning Plan the course will no longer display under that Learning Plan on the students My Learning page Students will still have access to the course via the Learning Catalog 19 Access Codes Access codes in IT Academy E Learning Central can be associated with Learning Plans or E Learning Libraries and are used to grant access to the associated content If the student does not already have an account on IT Academy E Learning Central the access code redemption process will allow them to self register After you generate an access code you can e mail it yourself with redemption instructions that you can forward to your students You can also view who redeemed each access code Best Practice Before creating access codes you should first make some decisions Content association Learning Plan or E Learning Library The
34. on bar 2 Enter a Group Name 3 Enter a Description for the group 11 4 Select the Parent Group from the drop down list of all available groups Group Name Description i This sub group includes only the students in Class 1020 Parent Group Fall 2012 Secsions 5 Click the Add Members button to add remove students to this group a Add Members Cancel Save 6 Select the students that need to be added by adding a checkmark in front of their name from the All Users display on the left 7 Click the gt gt button to add students to the Members display on the right 8 Click the Continue button 9 Click the Save button to create your group and save the members added 10 Your group will now appear in the group hierarchy under the Parent Group that you selected 12 Edit Groups Groups can be edited to change Parent Group assignment or to update membership assignments as needed Edit a group s Parent Group association 1 2 Click Groups from the top navigation bar From the box on the left select the Group that requires the change Notice the details for this group will now be displayed on the right Under Parent Group select the appropriate group name from the drop down list Click the Save button to save your changes to the group Edit a group to add members 1 2 Click Groups from the top navigation bar From the box on the left select the Group that requires the change s Notice the de
35. our first name last name and email as well as additional profile information Subsequent Access For subsequent log ins simply click the Assign Manage E Learning link to be directed to the IT Academy E Learning Central portal Microsoft IT Academy gt Members gt My Academy My Academy w BENEFITS MEMBERSHIP DETAILS ACADEMY PROFILE Expand All gt CURRICULUM E Learning Mar Instructor Access Directly from IT Academy E Learning Central site Instructors can access the Microsoft IT Academy E Learning Central site directly at https itacademy microsoftelearning com by clicking on the Go button under the Administrators amp Instructors section on the left Microsoft IT Academy Program E Learning Central Online software training for Microsoft IT Academy Program Members For beginners to experts E Learning at your own pace Administrators amp Instructors Take Training Exclusive management tools for Administrators and Instructors in the Microsoft IT Academy program Microsoft IT Academy E Learning allows you to improve your skills with self paced interactive and engaging online training e Manage E Learning access e Create and assign individual training or Learning Plans for students or This site is designated to help you access and take advantage of all the oups Microsoft E Learning courses available e Track E Learning consumption and to you progress Enter Access Code Ad
36. rator The program administrator distributes the membership information to each instructor If you are already an IT Academy program member you can view membership details on the My Academy page within the IT Academy Member site Administrative Functions This section covers the administrative functions of the Microsoft IT Academy E Learning Central site The top navigation bar contains the primary administrative topics to assign and track training via the following workflows Users Add new users or edit and manage user information A user can be a student staff administrator or instructor Groups Create new groups or edit and manage groups Groups can be created to assist with assigning Learning Plans and managing Report data Learning Plans Create edit or assign customized Learning Plans for your users Learning plans contain a specific set of courses Access Codes Create Access Codes for users to gain access to E Learning Access codes may or may not be assigned to a Learning Plan Activity Reports View activity reports and training progression of each student or group The functional details for each of these topics are outlined in the sections provided below Users In order to access the Microsoft IT Academy E Learning Central site a student must have a student account Student accounts can be created in a variety of ways 1 Independently by the student through self registration via the access code redemption
37. rosoft Office Client Applications using Visual S v hinta E 4 mu ele hara a e lote List above is filtered by your languag rence Click hang ote ove is ed by your language preference Cancel Continue 10 Click the Continue button 11 Click the Save button to save the Learning Plan Note You can save a Learning Plan without assigning any users to it Learning Plans can be assigned to students in two ways If students already have student accounts set up in IT Academy E Learning Central you can assign Learning Plans directly by clicking the Add Users button You can also assign Learning Plans via access codes lf a student does not already have a student account set up in IT Academy E Learning Central an account will be created as part of the access code redemption process 15 Assign Existing Users to a Learning Plan If users already have accounts set up in IT Academy E Learning Central you can assign a Learning Plan directly Assign existing users to a Learning Plan 1 Onthe Manage Learning Plans page click the Add Users button 2 Select the Group s or individual users that need to be added by adding a checkmark in front of the name from the Select Users display on the left 3 Click the gt gt button to add the Group s or individual users to the User Assignment display on the right NOTE If you selected to add a Group when you click the gt gt button the list of individual users in that Group wil
38. roup Select a group from the list provided Click the Generate Code button 20 Manage Access Codes Create Access Codes to grant access to E Leyming courses E Learning Lorares Y Academic Office Library academe Windows Cent Lora 9 The newly generated access code will display in the table at the bottom of the screen 10 Click the envelope icon in the E mail Code to Yourself column to email the access code and email template to yourself for distribution to your students Created Status Access Code L7310 test 5732 Class 1020 11 Jul 2012 ive L6297 F 4 5941 Class 1030 Note If you descivate an access code users who have already redeemed the code wil continue to have access to the associated training until the subscripbon expires NOTE You can forward the email to your students The email contains the access code and instructions for the students to redeem the access code see sample email 2 in the Appendix NOTE Microsoft Accounts previous Windows LIVE ID has an added security feature that blocks Windows LIVE ID creation requests if more than 3 students from the same IP address try to create new Microsoft account email addresses or Windows Live IDs within a 24 hour period Any further deployment is blocked pending Whitelisting of the IP address 21 View Edit Access Code Details You can view details about access codes such as the status the number of usages redeemed and remaining and who redeemed the code A
39. ser License Agreement EULA and click the Go button if applicable Click on My Learning to view the Learning Plan assigned to you iS After Content Activation If you have already activated this content you can return to the Microsoft IT Academy E Learning Central site at https itacademy microsoftelearning com and sign in For any support issues please Contact Us Thank you The Microsoft IT Academy E Learning Central Team 33 Sample Email 2 Email sent to administrator with Learning Central access code Used as template that can be forwarded on to students Subject Microsoft IT Academy E Learning Redeem Access Code Dear Student You now have access to Microsoft Official E Learning via the Microsoft IT Academy E Learning Central website To access your online learning you must follow the steps below to redeem the access code provided Redeem Access Code Go to http itacademy microsoftelearning com activate Read and accept the End User License Agreement Enter the following Access Code L6297 F2B4 5941 Enter your school e mail address and click the Enter button Upon successful sign in you will be directed to a Thank You confirmation page See dl After Access Code Redemption If you have already redeemed the access code above you can return to the Microsoft IT Academy E Learning Central site at http itacademy microsoftelearning com and sign in For any support issues please Contact Us Thank you
40. t There are three reports to choose from e Course Activity The course activity report provides course progress and completion data for users e Assessment Activity The assessment activity report provides assessment data for users accessing online courses that have associated assessments e Login Activity The login activity report provides general statistics for site activity at the user level Details include dates of first and most recent logins number of logins and total time logged into the site Run a Course Activity report 1 Click Activity Reports gt Course Activity from the top navigation bar Course Activity Assessment Activity Login Activity 2 There are a variety of options for filtering the data in your report None of the filters are required a Date Range you may enter a date range for a specific timeframe or you can choose to leave the dates blank to retrieve data from the earliest start date through the current date b User Data you may report on an individual user a Group users with a specific status or all users If you do not enter any specific user criteria the report will include activity data for all active users for the criteria specified c Product Data you may specify that the report include activity for a specific course Otherwise the report will include all courses for the criteria specified 3 Click the Generate Report button Date Range Day Month vw Year To Day Month
41. tails for this group display on the right Click the Edit Members button Select the students that need to be added by adding a checkmark in front of their name from the All Users display on the left Click the gt gt button to add students to the Members display on the right NOTE Changes to group membership do not update Learning Plans assignments Click the Continue button Click the Save button to save your changes to the group Edit a group to remove members 1 2 6 7 Click Groups from the top navigation bar From the box on the left select the Group that requires the change s Notice the details for this group display on the right Click the Edit Members button From the Members display on the right checkmark the students that need to be removed from the group Click on the Remove Selected link at the top of the Members display Members Smith Sue sue _smith sample com NOTE Changes to group membership do not update Learning Plans assignments Click the Continue button Click the Save button to save your changes to the group 13 Learning Plans Learning Plans contain a customized set of E Learning courses that can be assigned to students to guide their learning Learning Plans will display on the students My Learning page Instructors can create edit and assign Learning Plans Learning Plans can be assigned directly to individual students or to the groups that you have already established or they
42. th Line of Business Data Using Microsoft E Learning SharePoint Designer 2010 Course Course 10281 What s New in Microsoft Word 2010 E Learning Course My Achievements Collection 10352 Skills Training in Microsoft SharePoint Designer 2010 Collection 10352 Skills Training in Microsoft SharePoint Designer 2010 Collection 10352 Skills Training in Microsoft SharePoint Designer 2010 Collection 10352 Skills Training in Microsoft SharePoint Designer 2010 Collection 10786 Microsoft Office 2010 Training Start New Search English English English English English English Information Worker Information Worker Information Worker Information Worker Information Worker Information Worker 1 31 of 31 Microsoft Office 2010 suites Microsoft Office 2010 suites Microsoft Office 2010 suites Microsoft Office 2010 suites Microsoft Office 2010 suites Microsoft Office 2010 The My Achievements page contains attendance history for courses you have accessed and or completed It also displays information for assessments you have taken Click the View History link to view details of your attendance history My Learning Learning Catalog My ecco My Achievements My Achievements contains attendance history for courses you have accessed and or completed It also displays information for assessments you have taken E Learning First Last Accessed Progress Cours 5597 Prise en main
43. tivity Assessment Activity Login Activity gt 2 There are a variety of options for filtering the data in your report None of the filters are required a Date Range you may enter a date range for a specific timeframe or you can choose to leave the dates blank to retrieve data from the earliest start date through the current date b User Data you may report on an individual user a Group users with a specific status or all users If you do not enter any specific user criteria the report will include activity data for all active users for the criteria specified 3 Click the Generate Report button Login Activity Report The login activity report provides general statistics for student site activity at the user level Details indude dates of first and most recent logins r site You may filter the data in your report by selecting the desired criteria below Date Range fou may enter a date Date Range Day Month v Year Y To Day Y Month v Year Generate Report 4 Amessage will display indicating that the report is generating 5 Upon successful generation of the report a dialog box will display with the option to Open or Save the CSV file 6 Open the file Note You will see a record for each user that meets the specified criteria If a user belongs to multiple groups there will be only one record per user with multiple group values pipe delimited in alphabetical order 25 Student Learning Ma
44. ur destination folder click Next j Click Finish 2 Select and download courses to take offline a Click on the title of the course you would like to download b On the Course Details page in the column on the right under the green arrow Bj check the box for the module or lesson you would like to use in the e learning Offline Player Click Download Selected O Recording a Presentation O Self Test O Module Summary Glossary O Glossary C ao eo m m Select All You will need to download and install the Offiine Player before any training content can be taken offline AA Download the Offine Player Some courses allow you to select individual lessons to download while others are downloadable at the course level only For courses that support lesson level downloading select the checkbox to the right of the lesson you want to download and clicking the Download Selected button For courses downloadable at the course level only simply click the Download button Labs are not available for offline viewing When you reconnect you can synchronize your progress by clicking the Synchronize Now link to the right Your information was last synchronized N A Es Synchronize now Download Details Download Size Ti DSL Cable 56K Modem 41 37 MB 4m 9m 101m Note Downloading for the first time may take longer than indicated d When your selections have downloaded find the E Learning Offline Player i
45. vide correct spelling of first name for each student Last_Name Provide correct spelling of last name for each student Email Provide a valid and unique email address for each student Is_Active Provide a status for student account should be either Active Y or Inactive N NOTE Required Fields must be populated for the import file to process correctly HTML characters are not recognized in the import file and will not be processed Create multiple Student Accounts via the import process 1 Click Users gt Import Users from the top navigation bar 2 Click the Browse button to select the CSV file prepared for import 3 Once you have selected the appropriate file for import click the Upload File button Import Users File Name CSV import template A RU Upload File 4 Upon completion of the import process the site will display a message indicating the following details of records successfully imported of created records of updated records of failed records of duplicate records of records with invalid data Manage Administrator Accounts Administrator instructor accounts get created via single click access from the IT Academy Member site or by the user entering their IT Academy Membership ID on the enter member ID page at https itacademy microsoftelearning com activate register aspx An Administrator instructor cannot make changes to the status of his own account but can edit First
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