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Gigaset DE410 Manual

1. Voice Mail Services Messaging MWI Light Services Online Directory LDAP Function Keys gt page 96 System Date and Time Security Display Local Contacts All Calls Upload Tones Reboot and Reset Save and Restore Firmware Update Status Device System Log SIP Protocol PCAP Logging gt page 107 gt page 107 gt page 107 gt page 108 amp Y YF FY FY FY FY YH FH ey wy FY HY page 75 page 80 page 81 page 82 page 83 page 85 page 87 page 89 page 89 page 90 page 91 page 92 page 92 page 93 page 95 page 98 page 99 page 100 page 101 page 101 page 104 page 104 page 104 page 105 Web configurator configuring the phone on a PC Running the setup assistant Only available in administrator mode This assistant helps you to configure your phone It will guide you through all the impor tant steps involved in Configuring your phone connections Configuring your e mail account Settings Welcome VoIP Account eeeeoeoeed Auto Configuration Profile Download This assistant helps you to configure your phone It will General Provider Data guide you through all the important steps to configure your VoIP connections All the settings can be changed later in the settings menu Network Pr
2. H Then insert the plug into the mains socket Warning Use only the power adapter supplied Please note You can safeguard your device against theft by fitting a Kensington lock The corre sponding hole can be found on the rear of the device E First steps Connecting extension modules optional You can increase the number of programmable keys using extension modules max two can be ordered as accessories page 120 Each module includes 14 additional pro grammable keys The function keys can be programmed using the Web configurator gt page 96 Extension module The package contains One extension module One connection frame with four fastening screws One connection cable Insert strips Extension module Gigaset DE410 IP PRO EJ Position the extension module to the right of the phone on left when viewed from be low so that the module and phone are the same height and meet in the centre H Insert the clasps on the connection frame into the respective notches on the phone and module and push the connection frame upwards until it clicks into place Secure the connection frame with the screws provided H Establish the connections using the cable supplied Please Note If the extension module does not work after installation restart your device disconnect it from the mains power supply and reconnect it 15 First steps Wall mounting 16 It is
3. cece cece eee eens 14 Prefix of the IP address 62 77 Priority of voice data 65 79 Programmable keys 2000 96 Protection against theft 14 Provider profile ceceeeeeee 70 Provisioning file 08 20 Proxy server AreSS E cece ee eee 70 POM aici eae aiae Seca eid ale aed rears 71 Q QoS Quality of Service 81 Questions and answers 111 R REDOOb 5 0 5 she Sete cas wees 58 104 Receiver adjusting the volume 33 CONNECTING ccc eee ee eee eee eee 11 Redial list cc cece eeee 31 40 Registration server ee eee 71 Porte ia es eion i sE ERA 71 Remote management 83 RESEN epee aa laana A EER EER 58 Restarting sses cie nennia Meters ce 104 Restoring the default settings 58 Ringback oses cencrirercn erei a 32 activating deactivating function 32 RINGO Kees caret ie as teat ele ae Ree 53 adjusting the volume while phone ISTINGING 6 cee eee eee eee 33 deactivating ee eee eee 32 deleting ring tone 55 loading ring tone 104 renaming ring tone 66 55 setting melody 0eeeee 54 silencing for anonymous calls 54 volume for appointments 53 volume for incoming calls 53 RTP Realtime Transport Protocol 81 138 S Safety pre
4. 2 31 51 MULCH fatten ido sa aa E 2 34 NavigatiOn eee eee eee eee 2 24 programmable eeeee eee 2 speaker ccc cece ee erences 2 34 transfer pos aenneren aek 2 38 VOIUME e cece ee eee ee eee ee 2 33 L LAN POTE Soi eie sini yee cenean tana dias 13 LAN settingS eee eee eee 60 75 Language for the display 04 100 for the Web configurator 100 LDAP display name eee eee eee 95 name attributes 000 eee 95 name filter neesenca renskinn enina eee 95 number attributes 95 number filter 0 0 00 cece eee 95 PASSWOI cece cece cece e eee eene 95 search AFCA eee eee eee e eee eeee 95 server address ccc eee eeneee 95 server port ec cece cece eee eee 95 user NAME cece cee cece eens 95 LDAP Lightweight Directory Access Protocol ccc cece eee ee eens 46 95 LDAP contacts in display 0eeaee 46 95 LEDs see Light Emitting Diodes Licence GPL cc eee cc ccc eee eee 114 Light Emitting Diodes 3 List accepted calls ee eee 40 all Calls fo cnesiwetaa rea eR 40 missed Calls cece eeee eee eens 40 redial ex scie een eases sacar eared erste 40 scrolling through 56 25 Local contacts c ccc ee eee eee 101 in display menu 0 000e 43 Local directory creating entry via Web configurato
5. Your device is now connected to the local network and can be configured for Internet telephony 19 First steps 20 Configuring Internet telephony Before you can use the Internet to phone anyone over the Internet the fixed line network or the mobile phone network you need the services of a VoIP provider Prerequisite You have a phone system in your network that provides VoIP accounts for your device or You have registered with a VoIP provider e g via your PC and set up a VoIP account The device searches the network for a provisioning file and checks whether VoIP accounts already exist If the telephone has existing VoIP accounts these accounts are configured automatically You can now make calls with your phone via the Internet If the telephone has no existing VoIP accounts you must configure them manually The Web configurator s installation wizard will help you with this page 69 Proceeding First steps Now you have successfully set up your phone you can adapt it to your personal require ments Use the following guide to quickly locate the most important topics If you are unfamiliar with menu driven devices such as other Gigaset telephones you should first read the section entitled Using the phone on page 22 Information on is located here Operating the phone via the keypad and display menu p Operating the phone via the PC gt Making calls gt Setting up and using directories gt
6. 26 Disp sal isc iedeva ecw cdewe tes eea ee 112 DND Do Not Disturb see Do Not Disturb DNS server alternate 00 61 63 76 77 preferred 000ee 61 63 76 77 Do Not Disturb 0 eee eee ee 34 Do Not Disturb DND 91 Do Not Disturb key 2 34 DSL router 6 cece cece cece ees 7 Index DTMF transfer 0 e eee e eee 72 E E mail server ec ee cece eee eee 7 Encryptie sigreti a 84 Bnd Kyron rannira a 2 29 Ending call by hanging up ee eee eee 33 with end call key 000 ee 33 Entering special characters 23 Entering standard gateway 61 Entering text ccc cece eee eens 23 Entry Mode cece cece eee es 23 Environment 000ce eee 112 113 Error tone 2 ccc cece eee e cece sew eees 55 Ethernet cc cece cece eee 7 59 Ethernet cable eee eee 13 Extension module 000 15 connection frame 00 15 F Factory settings 04 58 104 FESTOLING 6 0 cece eee reece eee eee 104 File server 0 cece cece e nee eee 7 Firmware update 0eeeeeee 105 AUTOMATIC 6 eee eee ee eee ee 106 Mahal fo occas s E REEE 106 Firmware version eeeeeee 107 Free software 2 cece eee ee eee 113 Function keyS 0 eee cece eee eee 2 additional
7. 6 46 searching for anentry 46 Directory local cece eee 43 Aeleting sicisescagivccwaaae cones 45 OTUs tend wie ds EAE AE oh epee 43 OPENING AE Ais RE EEES 44 Directory NCt cc cece cece eee ee 47 displaying entry details 49 OPENING iaeei toate yo ae 47 personal sssr Sicsia new acaee edacnewee 47 PUblICiicccsn cone race Locus ees aes 47 refining search ee eee eee 49 search results cece eee ee eee 49 searching foraname 48 searching fora number 48 transferring entry to directory 49 Displays aon ere aeea teeta alee ARAN 22 100 backlight 2 20000 seek ovedeeiasaaes 56 brightness cece e eee eens 100 Calling Line Identification 32 display formats 06 100 during call 0 eee eee eee ee 33 Ta Bas E auettea cree we eats Pade 52 in idle status cece eee eee 22 MENU AE Oss oct ASEE 27 returning to idle status 25 setting contrast 008 57 setting the language 57 SOULINGS sesuai orraa Heder nis 56 time controlled deactivation 100 Display functions 22 100 Display icons ee cee eee eee eee 3 Display in idle status 22 FETUNAING fos arieni a ei 25 Display keys cece ee eee eee 2 22 Display Menu 0c eee eee eee 27 illustration in the user guide
8. 0 cece eee 55 Call transfer 0 cece cece eens 38 key PSS eee ee eee eee eee eee 55 Dl Ada cece nee ee A 38 Advisory tones SOCUIES s on ien EEE EER 38 activating deactivating 55 Call waiting cece eee eee eee 35 Anonymous calling 0 206 35 accepting call eee eee 36 Area codes cece cece cece eee eee 90 activating deactivating 36 Audio quality sees eee 87 rejecting call eee eee eee 36 Authorisation 0 eee e ee eee 111 Caller Automatic configuration of VoIP name on display 2000 32 ACCOUNTS 2 Sa Vind Se cea ENE 70 picture on display 08 32 B Caller picture cece eee ee eee 32 Calling Line Identification 35 41 Backlight withholding for all calls 6 35 brightness E EEE E E EE 56 withholding once n aoaaa 35 deactivating Distt teens nee tees 56 Caring for your telephone 111 BLF Busy Lamp Field 97 Certificate C IMPOrt eorsi cs ches ne siera iik ea 83 Call Characters accepting via receiver 32 COrrecting eee eee ee eee eee eee 23 ANONYMOUS 6 eee eee eee eee eee 35 upper lower case 1 6 s eee ee eee 23 incall list 0 ccc ccc cee eee 40 CLIP Calling Line Identification INCOMING is ves ose Seneca eating ce dete rence a vals 32 Presentation 0 0sesee ai MISSED e
9. Select Services list with the respective icons The selected function is highlighted via BA Contacts inverse display 7 Settings Back Accessing a function or opening the corresponding submenu gt Navigate to the required entry using the navigation key and press the al display key or the V navigation key Back to the previous level gt Press the FAY display key or briefly press the end key C The current operation is cancelled and you will return to the previous menu level You can revert to idle status from the main menu Reverting to idle status You can revert to idle status from anywhere in the display menu as follows gt Press and hold the end key Le Or gt Do not press any key After 3 minutes the display will automatically revert to idle status Settings that have not been saved by selecting the display keys IJA 2S EEN or or the navigation key V are lost Scrolling through lists If it is not possible to view all of the func Directory tions list entries at the same time list is too Adam long arrows appear on the right hand side Black Susan The arrows indicate the direction in which Brow Tim you need to scroll to view the rest of the entries in the list Back OK 25 Using the phone 26 Understanding the operating steps The operating steps used to navigate through the display menu are shown in abbreviated form For example setting the ringer volume V gt Settings
10. Configuring phone settings via the Web configurator 86 Activating deactivating connections Only activated connections can be used for Internet telephony gt To use a configured connection select Active Specifying a default line for outgoing calls gt Select Default Send Account for the connection that you want to use as the default line for your phone calls Only one can be selected Establishing new connections or editing existing ones gt Click on Edit in the row of a configured connection to change its configuration gt Click on Edit in a row without a configured connection to establish a new connection Only one connection can be configured at a time for mobile phones Configuring the connections To do this you need the relevant information about your provider for Internet telephony gt In the Connection Name or Number field enter a name of your choice or the phone number for this connection gt Click on Start Profile Download to load a provider profile An assistant opens to guide you through the next steps gt Select your Country and in the next step your Provider gt If your provider is not in the list select Other Provider gt Click on Finish The selected provider profile is loaded Entering personal provider data Now enter your personal login data that you received from your VoIP provider gt Enter the following data Authentication Name Authentication Password Username Display Name
11. This screen is for managing your call lists All features described here are also available via the phone s display menu page 40 Calls e Time 16 03 10 55 05 04 2011 Date Time Caller Duration X Caller Duration Black Susan y 00 02 50 Tim Brown 1 sipgate 00 01 04 Forster Fred 5 00 00 00 unknown White Phil 012222222222 Time of the call conference call Use w to sort the list in ascending descending order according to date VolP account used to make the call Outgoing call made by you Accepted call Missed call Name if known and number of the caller Call participant End the call conference call with this participant Time spent connected to this participant Delete entry 103 Configuring phone settings via the Web configurator 104 Loading ringer tones You can download ringer tones from the PC to the device s resource directory The data on the PC must be in the following format Format Size WAV CCITT u Law 8k mono max 40 KB Settings gt System gt Upload Tones Upload ringtone from PC Recommended ringtone file size less than 40 KByte Ringtone file Browse Name gt Click on Browse next to Ringtone file Navigate to the storage location of the sound files in the file system on the PC and select the required file gt Enter a Name for the ringer and click on Store Rebooting and resetting to factory settings Only available
12. 4 29 Status ee E ats nedenecmaswt eis 107 STUN refresh time eee cece eee eee 71 STUN Server ec eee eee eee eee ee 71 addressen eenei nenir iiias 71 aro A E EEEE E EE E E EE 71 Subnet mask 0cc eee eee 61 76 SWitch 4 sees tanina Oe gE ER coke 7 System log cece eee eee ee ee eee 107 System settings eee e eee eee 97 date time cece eee eee eee 98 SOCUMITY 4 0s a eee tie ees eis ainn dears 99 T Telephone settings in display menu 0 000e 52 in Web configurator 74 Telephony eee cece eee eee 84 Text editor 0 cece cece eee eee eee 23 Time SOUEING G iena sae hah eh Selapane eee 53 Time SEFPVEr ccc ccc cee cree eee eees 52 Time zone SETLING sce os Cee es dette a r E a 18 Tone scheme eee cece eee 100 Transfer key 0 cece eee e eee 2 38 Troubleshooting 0 0eeeee 111 U Usage scenario professional environment with phone SYSTEM iaa bs n E Rogie Be Qe tarts 7 without phone system 4 8 User identification Web configurator 4 28 User interface displays escwler andes yawdacauwdees 22 V VCard oeenn inerta a reena a 43 VLAN Virtual Local Area Network 63 VLAN priority 2 eee 65 79 VLAN tagging cece eee eee 63 Voice mail cece eee eee 50 92 in Message Centre 005 51 playing e anioia ke aoe 50
13. Transferring data from PC to phone gt Use the Browse button to select the file you want from your PC s file system or enter the complete path name of the file in the Transfer data from PC to device field gt Click on Restore Updating firmware Only available in administrator mode Firmware updates are available from the Gigaset website www gigaset com pro so you can ensure your phone is always up to date You can find the current version of your firmware on the Device status screen page 107 You can update your phone automati cally or manually Your provider for Internet telephony can also deliver updates for the phone firmware and or for the profile of your VoIP account Any PC connected to the phone will not be able to access the local network and the Inter net during the firmware update Settings gt System gt Firmware Update 105 Configuring phone settings via the Web configurator 106 Updating firmware automatically Data server Automatic check for softw updates Automatic check for profile Oves No updates When the firmware update is started the device checks if the requirements for a successful firmware download are fulfilled A successful update results in a short message text Update firrr gt Select Yes for Automatic check for software updates and or Automatic check for profile updates gt Enter the Web address for the automatic update search in the Data server field gt Click
14. gt page 89 Assigning a call divert to a function key page 97 39 Using the call lists Using the call lists The following call lists are available All Calls All outgoing accepted and missed calls Outg Calls Last dialled numbers redial list Accept Calls Calls that were accepted Missed Calls Calls that were not answered If the list contains entries that you have not yet viewed the display shows the icon and the number of new entries You can also access the list via the Message Centre page 51 A maximum of 60 entries is saved in the lists The next entry overwrites the oldest one You can access all of the lists via the display menu Please note You can also manage the call lists via the Web configurator page 103 Viewing entries You can open a list when the telephone is in idle status Calls Press the display key to show the call lists Call Lists All Calls Outg Calls Accept Calls Back All Calls fx 04567892312 Black Susan R Brown Tim View 40 Select list I4 Press the display key to open the selected list The calls are displayed in chronological order from the most recent through to the oldest The number of the selected entry and the total number of entries in the list e g 1 30 is displayed in the top right corner An icon is shown in front of each entry to indicate whether it is an outgoing E accepted 6 or
15. page 51 The Lia key flashes if a new message has been received on the network mailbox and the i icon is displayed Playing voice mails Play recorded messages via the display menu V gt Voice Mail Play recorded messages via the Message Centre a gt Voice Mail A list of available network mailboxes Voice Mail arranged in order of VoIP accounts is dis a a E played a Account 2 Scroll through the list to the required 4 ENET network mailbox Back Md Press the display key to connect to the network mailbox The messages available in the network mail box are listed with the sender s number or if available the sender s name Scroll through the list to the 1 Messages 1 4 new 00561234567 a Brown Susan Forster Frederic message you want Delete OK ed Press the display key to display the message Press the display key to delete the message Managing messages Accessing messages via the Message Centre The Message Centre gives you quick access to newly received messages at the press of a key It provides centralised access to the following messages Voice mails page 50 Missed calls page 40 The message key 4 flashes if a new entry is received for one of these message types A new entry is classed as anything that has been received since the corresponding list was last opened You use the Web configurator to specify which message types can be accessed via the Message Centre p
16. Advanced settings You can find further parameters for configuring your VoIP connection under Advanced Settings gt Click on Show next to Advanced Settings You will find detailed information on configuring a VoIP account in the section entitled Configuring a VoIP account on page 69 Counting missed and accepted calls Missed and accepted calls for this VoIP account are recorded in the call lists for the phone if this function is activated page 40 gt Open the Advanced Settings area gt Select Yes for Missed accepted calls count if you want to deactivate this function The default setting is Yes Configuring phone settings via the Web configurator Settings for ringer For each connection you can define the ring tone gt Open the Advanced Settings area gt Select a Melody gt Click on Test to play back the selected melody Saving settings gt Click on Save to save your settings for the connection Deleting a connection gt Click on Delete connection to delete the displayed connection Audio Voice quality Only available in administrator mode The voice quality of your VoIP calls is determined by the codec used for the transmission To increase the quality more data must be transmitted Depending on the bandwidth of your Internet connection this can then lead to problems with the volume of data espe cially if two VoIP calls are made simultaneously so that the transmission no longer takes place
17. On their way to the recipient the data packets are sent from one router to the next until they reach their destination If data packets were not forwarded in this way a network like the Internet would not be possible Routing connects the individual networks to this global system A router is a part of this system it transfers data packets both within a local network and from one network to the next Transfer of data from one network to another is per formed on the basis of acommon protocol Glossary RSS feed Really Simple Syndication also Rich Site Summary Provision of data in RSS format RSS is an Internet service that summarises an Internet page ina short paragraph and includes a link to the original page Users can subscribe to an RSS feed and receive automatically updated information RTCP Real Time Control Protocol Is used to control the RTP protocol The RTCP protocol is a control protocol and there fore knows which of the transferred RTP sessions belong together RTCP port Local port by means of which voice data packets are sent and received for VoIP RTP Real Time Transport Protocol Global standard for transferring audio and video data Often used in conjunction with UDP In this case RTP packets are embedded in UDP packets S Server Makes a service available to other network subscribers clients The term can indicate a computer PC or an application A server is addressed via the IP address domain name and p
18. Peter 2x Phone Mobile 2xPhone Office lt C MS Enter the name and the phone num bers For information on entering text gt page 23 Scroll from line to line Save the directory entry if you have entered all the data Editing entries Scroll to the required directory Peter Smith entry Phone Mobile a OS Press the display key Se e sae Directory entry fields can be edited The pro cedure is the same as for Creating a new entry Changing the default number Using directories The default phone number is the first number in the list and is dialled first You can change the default phone number Peter Smith Options I 0134567890 Back S Scroll to the required directory entry Press the display key Select Change Default No Confirm the selection Select the required number Press the display key to save the change Deleting a directory entry or the entire directory Deleting a selected entry from the list Scroll to the required entry siti Press the display key Select Delete Entry ed Confirm the selection Or gt Press the display keys in sequence Yes Confirm the deletion Deleting the entire list aii Pressthe display key Select Delete List Yes Confirm the deletion Dialling a number from the directory Scroll to the required entry v gt Pad Lift the receiver The default number of the directory entry is dialled
19. Setting ring tones gt Setting up VoIP accounts gt Loading your own sounds gt page 22 page 28 page 29 page 43 page 53 page 69 page 104 If you have any questions about using your phone please contact our Customer Care team gt page 111 21 Using the phone Using the phone You have a range of options for operating and configuring your Gigaset DE410 IP PRO in a way that is convenient for you The keypad and display allow quick and clear access to your phone s features The Web user interface provides access from a PC and helps you easily configure your phone page 28 The option you choose will depend on the situation Operating via the keypad and display menu 22 Display and display keys The display gives you quick access to all the functions on your phone particularly the menu functions In idle status icons on the display indicate the status of your phone page 3 In addi tion the time is displayed Use the display keys to activate the phone s functions and to navigate through the menu Different functions are available depending on the operating situation These functions are displayed at the bottom of the screen Example Current display key functions Display keys Some important display keys ais Opena menu for further functions ed Confirm selection Delete key Delete one character at a time from right to left Back Skip back one menu level or ca
20. Time iE Enter the day month and year in eight 4 dd mm yyyy p a 7 digit format e g for 14 January 2011 Date For the date format dd mm yyyy 01 04 2011 v 14012011 Back Save For the date format mm dd yyyy 01142011 Configuring basic settings Time format Date Time Select the time format 24 hour Clock On 24 hour format Off 12 hour format Time v Back Save Time mE Date Time ie Enter the time in four digit format e g Time 0715 for 07 15 09 10 Time display for this setting in 24 hour format 07 15 Time display for this setting in 12 hour format 07 15 AM Back Save Save Press the display key to save your settings Setting the ringer You can set the volume and melody of the ringer and completely silence the ringer for anonymous calls Setting the volume The volume of the ringer for incoming calls can be adjusted over five levels Setting the volume in idle status V gt Settings gt Audio Settings gt Ringer Settings gt Volume N 40 Select the required volume Volume The volume is adjusted immediately Call Volume You can test the setting by playing 0 back the ringer with the melody set at 4 m E gt the selected volume level Back Save E Press the display key to save the set tings Setting the volume while the phone is ringing You can adjust the volume while the phone is ringing using the key Each time you press the key the volume will increase or de
21. gt Dialling Plans Use Area Phone Number Connection Comment Codes Delete Add Enter the Phone Number that the dialling plan is to apply to Select Use Area Codes if you want to call this number with an area code Select the connection that should be used to call this phone number Enter a name for this dialling plan in the Comment field Click on Add to add the rule to the list Click on Delete to delete a rule from the list Select Active if you want to activate the rule vv v v v v v Area codes Save the complete area code with international code for the area in which you are using the phone In general you must always dial the area code for VolP calls even for local calls To avoid having to dial the area code for local calls your phone prefixes all VoIP calls in the local area with the area code entered i e all numbers that do not begin with 0 even when dialling numbers from the directory and other lists Exceptions Numbers for which you have defined dialling plans here Country International Prefix Code Number Local Prefix Code Number gt Select your Country The fields under International show the Prefix and the Code Number for the selected country Configuring phone settings via the Web configurator gt Below Local enter the Prefix of your phone and the Code Number for your location Enter the full area code for the city that you are calling from Otherwise errors may occur with ph
22. mere aggregation of another work not based on the Program with the Pro gram or with a work based on the Program on a volume of a storage or distribution medium does not bring the other work under the scope of this Licence 3 You may copy and distribute the Program or a work based on it under Section 2 in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following a Accompany it with the complete corresponding machine readable source code which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or b Accompany it with a written offer valid for at least three years to give any third party fora charge no more than your cost of physically performing source distribution a complete machine readable copy of the corresponding source code to be distrib uted under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or c Accompany it with the information you received as to the offer to distribute corre sponding source code This alternative is allowed only for non commercial distribu tion and only if you received the program in object code or executable form with such an offer in accordance with sub section b above The source code for a work means the preferred form of the work for making modifica tions to it For an executable work complete source code means all the s
23. vert the DNS name into the IP address when a connection is being established to a server You can specify the IP address for your router gateway here This forwards address requests from the phone to its DNS server There is no default setting for a DNS server Alternate DNS Server Enter the IP address for the alternate DNS server that should be used in situations where the preferred DNS server cannot be reached 77 Configuring phone settings via the Web configurator VLAN tagging A local network can be divided into logical subnetworks so called VLANs Virtual Local Area Network standard IEEE 802 1Q Multiple VLANs share a physical network and its components e g switches Data packets of a VLAN are not forwarded to another VLAN VLANs are often used to separate the data traffic of different services Internet telephony Internet TV and to define different priorities for the data traffic You can operate your phone and a PC connected to your phone s PC port in two different VLANs You enter the VLAN identifiers VLAN tag here You get them from your network operator Warning If you operate the PC and the phone in different VLANs you cannot longer access the phones s Web configurator directly from the PC gt Select No If you don t use VLAN default LAN Port only If you operate the phone and the PC within the same VLAN LAN and PC Port If you operate your phone and the PC within different VLANs VLAN
24. within these classes various priority levels for which specific prioritisation procedures are defined You can specify different QoS values for SIP and RTP packets SIP packets Session Initia tion Protocol contain the signalling data while RTP Real time Transport Protocol is used for the voice transfer Settings Network and Connections gt QoS Settings VoIP Quality of Service QoS Type of Services Differentiated Services SIP ToS Diffserv 0 63 34 RTP ToS Diffserv 0 63 gt Enter your chosen QoS values in the SIP ToS Diffserv 0 63 and RTP ToS Diffserv 0 63 fields Value range 0 63 Common values for VoIP default setting SIP 34 High service class for fast switching of the data flow Expedited Flow RTP 46 Highest service class for fast forwarding of data packets Expedited Forwarding Warning Do not change these values without consulting your network operator first A higher value does not necessarily mean a higher priority The value determines the service class not the priority The prioritisation procedure used in each case meets the requirements of this class and is not necessarily suitable for transferring voice data Detailed information on the Diffserv protocol can be found in RFC 2474 and RFC 3168 81 Configuring phone settings via the Web configurator 82 Saving settings gt Click on Save to save your settings on the QoS Settings screen VoIP settings On th
25. 0 cece eee 15 ProgramMmMing cee eee eee 96 selecting functions 96 G Getting started eee eee 18 Gigaset QuickSync 0 00 109 Gigaset T500 eee eee eee eee 80 GNU General Public Licence GPL 114 H Headset adjusting the volume 33 calling Vid 22 cee aii enes 29 Headset key cece cece e eee eens 2 HTTP server operating e ees cree p a ee 80 136 l ICE Interactive Connectivity Establishment 008 82 Idle status display 006 25 Insert SELIDS 0 5 eect derek eee conde 109 Installation wizard 0000 18 Internet telephony configuring eeeeeee 20 69 Pad dress nenei wea ws tered Cares 59 auto configuration 62 77 dynamic cece eee ee eee 60 75 TINGING e veihee see ae ce teens 28 66 Pha e aasa e Aa Babies 61 75 IPO Seen tets Ohta erecta se 28 wes 62 77 DIETIX cesar sian art e Raae 62 77 Stati ereo eb csaiwed cee 59 60 62 75 77 IP protocol cece eee eee 59 60 75 IPVA iene arn Hielh E eee des bance oh 59 IPVG nese eiae bowel gveiia a AEE ated 59 K Kensington lock ee eee eee 14 Key Conference cc cece ccc cece ees 2 37 consultation ccc cece eee 2 35 display ires de dang aeabie aenieei 2 Do Not Disturb 0 2 34 CNG EE EEE TE E T 2 Headsets wscccevisceciwshawtiieataces 2 Message Centre
26. 64 kbit s per voice connection but the delay caused by coding decoding is only approx 0 125 ms a law describes the European standard and u law describes the North American Japanese equivalent G 722 Standard for a codec G 722 is a broadband language codec with a bandwidth of 50 Hz to 7 kHz a net trans mission rate of 64 kbit s per language connection and integrated speech pause recog nition and comfort noise generation silence suppression G 722 delivers very good voice quality A higher sampling rate provides clearer and better voice quality than other codecs and enables a speech tone in High Definition Sound Performance HDSP G 726 Standard for a codec G 726 delivers a good voice quality It is inferior to the quality with codec G 711 but better than with G 729 125 Glossary 126 G 729A B Standard for a codec The voice quality is more likely to be lower with G 729A B As a result of the high level of compression the necessary bandwidth is only around 8 kbit s per voice connection but the delay is around 15 ms Gateway Connects two different networks e g a router as an Internet gateway For phone calls from VoIP to the telephone network a gateway has to be connected to the IP network and the telephone network gateway VoIP provider It forwards calls from VoIP to the telephone network as required Gateway provider See SIP provider Global IP address See IP address GSM Global System for Mobile Com
27. Black Susan 6 Brown Tim View Options Black Susan 0 49 123 4567890 a 4 789 12345678901 lM 89 987654321 v Back Dial Scroll through the list to the required name ge Lift the receiver The number is dialled Scroll through the list to the required name Press the display key to show the entry Select the number if multiple numbers are available Lift the receiver Or DEI Press the display key The number is dialled Copying an entry from the call list to the directory 42 Options Copy to Directory Delete Entry Delete List Back Copy to Directory Brown Tim Forster Fred Back OK Scroll through the list to the required name Oe Press the display key Select the Copy to Directory entry Da Press the display key to confirm the action The directory is opened You can create a new entry in the directory or edit an existing one See directory page 44 Using directories Deleting an entry or list ONT Press the display key Options Select the required action Copy to Directory Delete Entry or Delete List Delete Entry ed Press the display key to confirm Deletelist lw the action Back OK You must confirm the action again Using directories The options are Local directory LDAP directory page 46 Personal or public online directory page 47 Please note The local directory can also
28. No you must deter mine the setting for the DTMF transfer yourself Send Settings for DTMF Transmission To send DTMF signals via VoIP you must define how the key codes are to be converted to DTMF signals and sent Audio As audible information in the voice channel i e it is not known which key has been pressed RFC 2833 As a value key pressed in an RTP packet SIP Info As an SIP Info message The value key pressed is sent as an SIP data packet Ask your VoIP provider which type of DTMF transmission it supports gt Click on Next gt Web configurator configuring the phone on a PC Personal provider data In both cases of manual configuration with and without a provider profile you now enter the personal registration data that you have received from your VoIP provider gt Enter the following data Authentication Name Authentication Password Username Display Name You can also enter a name of your choice for this phone connection This is advisable if you use multiple VoIP accounts gt Enter a Connection Name gt Click on Next gt to finish configuring the VoIP account Completing configuration The data for the configured VoIP account is displayed gt To change the settings click on lt Back gt If you want to configure another VoIP account check the relevant box In this case the Web configurator will return to the start screen when you press Next gt gt Configuring a VoIP account
29. Program is covered only if its contents constitute a work based on the Program independent of having been made by running the Program Whether that is true depends on what the Program does 1 You may copy and distribute verbatim copies of the Program s source code as you receive it in any medium provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty keep intact all the notices that refer to this Licence and to the absence of any warranty and give any other recipients of the Program a copy of this Licence along with the Program You may charge a fee for the physical act of transferring a copy and you may at your dis cretion offer warranty protection in exchange for a fee 2 You may modify your copy or copies of the Program or any portion of it thus forming a work based on the Program and copy and distribute such modifications or work under the terms of Section 1 above provided that you also meet all of these conditions a You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change b You must cause any work that you distribute or publish that in whole or in part con tains or is derived from the Program or any part thereof to be licensed as a whole at no charge to all third parties under the terms of this Licence c If the modified program normally reads commands interactively when run you mu
30. Tagging You should receive the tagging values of a virtual LAN from your provider Wrong settings will require hardware reset Use VLAN Tagging LAN and PC Port vj VLAN LAN Port VLAN Identifier 1 4094 Voice Priority VLAN PC Port VLAN Identifier 1 4094 Data Priority a VLAN Priority 78 Configuring phone settings via the Web configurator gt Enter the VLAN tag of your virtual network in the VLAN Identifier 1 4094 field If you have selected LAN and PC Port enter the different VLAN identifiers under VLAN LAN Port and VLAN PC Port Value range 1 4094 Warning If you enter an incorrect value here you must reset the phone to its default settings gt page 58 After this you must re establish phone access to the local network page 60 gt On the menus Voice Priority and Data Priority select the priorities you want for the transfer of voice and data of the LAN port gt Ifyou selected LAN and PC Port additionally select the VLAN Priority for PC data trans fer VLAN priority Data packets from VLANs can be prioritised The priority determines whether the data traffic from a VLAN is given preferential treatment by the network components You can define the priority for voice and data separately In the case of a local network with a lot of data traffic you can achieve better quality phone connections by giving a high priority to voice data Range of values and their Class of Serv
31. Voice quality eee 81 88 VoIP account automatic configuration 70 configuration via provider profile 70 DTMF transfer 0 eee eee 72 entering login data 86 entering registration data 73 manual configuration 70 personal provider data 73 86 selecting ic feel cnai eaei 29 SEtting UP 3 ind cece baer eae a 69 Standard iis covets cesder idae ei cate 29 VOIP Statuses s ieee nee r annee erna 107 Volume for ringer eee eee eee 53 Volume key 0 eee eee eee eee ee 2 33 W Web configurator 0008 66 ACCESSING ai oeie E nE a 28 66 changing password 99 login screen 2 ec eee eee eee 28 66 menu structure cece ee eee 68 selecting language 28 66 Settings sore 5 s 55 Hagan tte alors eed wie he 74 setup assistant ee eee 69 Starti ees pica dere 05 i i n Sandie ds 28 66 user identification 4 28 when busy lt 3 23 sheckler eaters ee 39 Workgroup Server ee scene ee eeee 7 All rights reserved Rights of modification reserved 139 Issued by Gigaset Communications GmbH Frankenstra e 2a D 46395 Bocholt Gigaset Communications GmbH 2012 All rights reserved Subject to availability Rights of modification reserved www gigaset com A31008 M2219 L101 3 7619
32. You can establish up to 6 telephony connections VoIP accounts for your phone Settings gt Telephony gt Connections On this screen you can Set up anew connection via Auto Configuration See the status of the configured connections Activate or deactivate individual connections Define which of the connections are used by default for outgoing calls Change the configuration of connections or establish new connections Delete existing connections Setting up a new connection via Auto Configuration gt If you want to set up a new connection and your provider allows automatic configura tion for the account click on Start When the process is complete the connection is displayed in the list Auto Configuration VoIP Connections Name Provider Status Active Default Send Account Account_O01 Enabled o sipgate IP2 Disabled Other Provider Connections for the Gigaset DE410 IP PRO The following information is shown for each configured connection Name Name or number of the VolP connection Name of the VolP provider Provider Status Status of the connection The following statuses are possible Registered The connection is registered with the provider Not registered The connection is not registered with the provider Registration failed An error occurred during registration Server not acces The registrar server specified during configuration is not sible available Disabled The connection is deactivated 85
33. as they could interfere with other wireless services The Ethernet cable supplied is intended for connecting a PC To connect the telephone to the local network use shielded cables exclusively Using the phone in different scenarios Using the phone in different scenarios Using your phone in a professional environment with phone system and server structure If you use your Gigaset DE410 IP PRO in a corporate network with a telephone infrastruc ture your phone incorporates functions and data from the phone system and servers In a corporate environment the VoIP accounts and most of the settings are configured centrally by the phone system Internet DSL connection ISDN S2M ee MS Ny E Gigaset IP telephone E Gigaset IP telephone with integrated switch Gigaset DE410 IP PRO Your PC is connected directly to the phone providing you with an additional LAN con nection in your network EJ DECT bases for connection to DECT handsets E Ethernet switch Supports Quality of Service QoS 100 Mbit or Gigabit Ethernet and PoE Power over Ethernet H Phone system e g Gigaset T500 PRO Forms Internet telephony ISDN or S2M connections Analogue devices can be con nected A network connection is established using Ethernet Acts as a gateway to the Internet for the connected devices Routes VoIP calls from the phone system to the Internet File e mail and workgroup servers or NAS systems can be seamlessly i
34. be accessed via the Web configurator page 101 The default directory is the local directory This is the directory that you can open with the iff key and the directory to which entries are saved using the Copy to Directory function You can set a different directory as the default directory via the Web configurator gt page 96 Using the local directory You can save a total of 200 entries in the local directory Please note You can handle the local directory also via the Web configurator page 101 Directory entries A directory entry contains the following Black Susan information Q 49 123 4567890 First name surname Up to six phone numbers mM 789 12345678901 B 7051 987654321 Anicon in front of a phone number indicates Edit Delete whether it is a home office M or mobile number 5 43 Using directories 44 Opening the directory Open the directory in idle status with the ff key navigation key Or use the display menu V gt Contacts gt Directory Displaying an entry E Scroll through the list to the Directory required name Z Press the display key The entry is Black Susan shown as in the figure on Brown Tim page 43 View Options Creating a new entry sities Press the display key OK Press the display key to start the New Entry action An entry consists of New Entry First Name and Name First Name 2xPhone Home
35. dynamic IP addresses L LAN Local Area Network Network with a restricted physical range A LAN can be wireless WLAN and or wired Ethernet LDAP Lightweight Directory Access Protocol Service for managing directories across a network LDAP is used to store and access information about individuals who are part of an organisation e g employees 127 Glossary 128 Local IP address The local or private IP address is the address for a network component in the local net work LAN The network operator can assign any address he or she wants Devices that act as a link from a local network to the Internet gateway or router have a public and a private IP address See also IP address Local SIP port See SIP port Local SIP port M MAC address Media Access Control address Hardware address by means of which each network device e g network card switch phone can be uniquely identified worldwide It consists of six parts hexadecimal numbers separated by a e g 00 90 65 44 00 3A The MAC address is assigned by the manufacturer and cannot be changed Mbps Million bits per second Unit of the transmission speed in a network MRU Maximum Receive Unit Defines the maximum user data volume within a data packet MTU Maximum Transmission Unit Defines the maximum length of a data packet that can be carried over the network at atime Music on hold Music is played while you are making a consultation ca
36. ee io 57 Correcting incorrectly entered characters 23 incorrectly entered digit 29 D Date setting via display menu 52 Date format ce eee eee ee 100 Deactivating the microphone 34 Default number in directory entry 45 Deleting a digit 008 29 Determining prefix length 77 DI GP ea date tiene ones Seale etn nae eens 59 Diagnostic information PCAP logging eeeeeeee 108 SIP logging eee cece ees 107 system logi cescvuenceag misi ieia 107 Dialling a number cancelling ec cece eee eee 29 from call list display 31 from call list Web configurator 103 from directory display 30 via function key 0 e eee 30 Dialling plans cece eee ee 90 area COdES 1 kee eee eee eee eee 90 Dialling see Dialling a number DiffServ Differentiated Services 81 Directories sie sel oe a b cic crs tance lnk E 43 Directory accessing via key 0000 96 transferring from PC to phone 105 transferring to PC 105 Directory entry cece ee eee eee 43 changing default number 45 deleti gess endra e tees EE 45 displaying eeeeeeee 44 48 editing sesht aane nS 44 45 Index Directory key ProgrammMing ee cece eee 96 Directory LDAP 000 46 95 dialling a number
37. eens 7 First steps eon araneae AE EEA ein ela gis Wy w oie Reale OE ga eee EA 9 Check the package contents cece eee e cece eect ene e cnet ee eeeenenee 9 Setting up and connecting the device 0c cece cece cence ene eeeeees 10 Wall MOUNINO e re oee nE ion ase RANE neo EE bee a ees 16 Connecting a headset 0c cece eee nce nee cence tenet eens en eeneneees 17 Setting up the device for the first time 0c cece cece cence eee nee eees 18 PROCERGING oi see a dens had Sethe teas dee sez AEE ens gee naieetes 21 Using the phone i5 005 34 60 sois bates a dae os Sa dade adele de bales dees 22 Operating via the keypad and display menu e cece eee eee e eens 22 Menustree reien EEE ihe nuance artis te dan eens caves eta 27 Operating Wia the PC once see es need add canes s TEENA E 28 Making call s 2 66 dsc arter Enar eee Seles sect dives Steele we deaces eee 29 Calling ccgcccxssase coke eee esanqeeg eeeeve eae caceeerneona eee ters earings 29 Receiving incoming Calls cece eee e eee cence eee cnet ene eeeeeeees 32 Ending ascall nt enrere nnen swinhht canadien We tng melide s Aohe bbe Ronowes a E alaaa 33 Using functions when making a telephone call cece cece eee eens 33 Making a call to multiple participants 00 ce cee cece eee eee ene eens 35 Setting up call divert CD cee cee cece cece nee eee eee e eee eneeeeee 39 Using the call lists seios ermi
38. for voice transmission is 5004 ICE enabled Choose whether or not to use ICE Interactive Connectivity Establishment ICE is sim ilar to STUN gt page 71 a Session Initiation Protocol SIP method for overcoming NAT firewalls Saving settings gt Click on Save to save your settings on the VoIP Settings screen Configuring phone settings via the Web configurator Security settings This screen is where you create security settings for your phone Settings gt Network and Connections gt Security Settings Remote management gt Select whether you want to Allow access from other networks to the WEB configura tor Yes or not No If you permit Remote Management this increases the risk of unauthorised access to your device settings gt Select the network protocol to be used for the communication TLS Transport Level Security UDP User Datagram Protocol TCP Transmission Control Protocol Security settings On this screen you can download server certificates onto your phone delete downloaded certificates and specify how invalid certificates should be handled Server certificates allow a server to be digitally identified via SSL Secure Sockets Layer Operating a server with SSL requires a server certificate both for one way authentication server to the client and for two way authentication between client and server A server certificate has to be downloaded onto your device so that the device can carry o
39. gt Audio Settings gt Ringer Settings gt Volume means gt Press the centre of the navigation key to open the main menu gt Navigate up down using the navigation key until the Settings submenu is selected Select Services ao Voice Mail RA Contacts gt Press the display key JJ to confirm your Back OK selection Settings gt Continue to navigate through the menu using the navigation and display key until you reach the Volume submenu Date Time Display v jabat Audio Settings Ringer Settings Advisory Tones Audio Resource Ringer Settings Melodies Anon Call Silencing Volume Call Volume lt il Menu tree Using the phone The following menu tree shows all the components of the display menu Select Services Next Call anonymous page 35 All Calls anonymous gt page 35 Call Divert gt page 39 Call Waiting gt page 35 Active Ringbacks gt page 32 Voice Mail gt page 50 Contacts Directory gt page 43 LDAP Directory page 46 You can choose any name Online directories gt page 47 The name of these menu entries depends on Web configurator settings gt page 93 Settings Date Time gt page 52 Audio Settings Ringer Settings Volume gt page 53 Melodies gt page 54 Anon Call gt page 54 Silencing Advisory Tones g
40. gt Click on Finish to end the setup assistant gt Click on Next gt to configure another VoIP account Closing the assistant You have now successfully configured your phone using the Web configurator The fol lowing data is displayed once again The number of VoIP accounts configured The name of the default account for outgoing calls gt Click on Finish to close the assistant and apply the settings gt Click on lt Back if you want to make changes to your settings 73 Configuring phone settings via the Web configurator Configuring phone settings via the Web configurator The Settings menu of the Web configurator allows you to change settings that you have already made using the phone s display menu or the assistant or that were the default settings when the phone was delivered You also have further configuration options The menu offers the following functions Network and Connections page 74 Configure the settings for the local network server and phone system set up other VoIP accounts and create the security settings Telephony page 84 Edit your configured VoIP accounts optimise the quality of the voice connections con figure phone functions such as call divert and dialling plans and set up blacklists and voice mail services Messaging page 92 Configure the Message Centre MWI for your device Services page 93 Create settings for using directories Function Keys gt page 96
41. in administrator mode You may have to reboot your phone in certain operational situations for instance to save changes you have made Settings System gt Reboot and Reset Reboot system Reboot Factory settings All settings of base station are restored to factory settings Start factory reset gt Click on OK next to Reboot to reboot the system All phone settings can be reset to the Factory settings This deletes all settings lists and directory entries gt Click on OK next to Start factory reset to reset the phone to the default settings Please note You can also use the display menu or the reset button on the device s underside to reset the device page 58 Configuring phone settings via the Web configurator Saving and restoring telephone data Only available in administrator mode You can save data from your phone onto your PC and if necessary restore it back onto the phone Settings gt System gt Save and Restore Save and Restore You can save and restore the device data on your PC Resources for backup or restore Directo Save data on PC The data transfer overwrites the existing directory content Transfer data from PC to device Transferring data from phone to PC gt Select which data you want to save Directory Ring Tones Phone settings Configfile configuration file gt Click Save to save the selected data to the PC and choose a storage location
42. ire cece eee eee eee 40 CLIR Calling Line Identification LIPOIC to ote ate hte teens cea 29 Restriction ccc cece ee eee 35 faedite Gace OE E EEE 32 Codec transferring cece eee eee 38 G71 WlaW sees eee sees ee eeeee ee es Call divert icaiGadaos area crecen 39 89 97 GaV ae enii eia E 88 AO anwe ea Ahh Pramana a ani aat 39 G7 22s dia ressante i ea 88 R eee Le tee 39 GTO eare n aas 88 Call duration 0 cece eee eee eee 29 G729 os seeeeeeeeeeneen een ecercnes eS Gall listare e tecasine dutata ten tere te 40 Codec preference s eseeee 98 E A 40 Conference call ccc eee eee eee 37 Aeleting sc os tees hci eek ees 43 adding callers on hold pe A ARNES 37 deleting anentry 06 43 adding new participants a dialling a number 31 42 Conference Key nites eke 2 37 in Web configurator 06 103 Confirmation tone 00000e 55 missed Calls 000s eee ee eee 40 134 Connecting extension module 04 15 network cable e eee eee 12 PC eenia ee te tues eerie se eee 13 power adapter eee 14 VOCEIVEN sia Er EEEE ERTAN 11 Connecting the network cable 12 Connection frame for extension module 15 Consultation call 000 35 Consultation key 000 2 35 Contact with liquid 00 109 CONTENTS v te Seale ni ncaa Weer tiers G08 9 Contrastes enn enia
43. mode Time New Messages gt page 51 gt Missed calls page 40 p Display functi neater gt Bells Lines Understanding the display symbols You set the time and date for mat using the Web configura tor gt page 98 M New message in the Message Centre gt page 51 w The microphone is muted gt page 34 1 Call is being made via the speaker Flashing Incoming call gt page 29 Q Headset connected gt page 17 Zx Ringer deactivated gt page 53 Do Not Disturb function is activated gt page 34 ARR Telephone in conference call gt page 37 a Secure connection gt page 33 HDSP HDSP quality connection gt page 33 Qo New messages on the network mailbox The number gt page 50 by Missed calls ae to the gt page 40 Other icons may appear depending on the function These are displayed alongside the corresponding description Contents Contents Gigaset DE410 IP PRO More than just a telephone 1 PRONE OVERVIEW i i5 5 5 cc sewicseaewieereaeisee es oe ses aeebls Sore a eects 2 KEYS teats estan Nae dielnaeies he da Sandie abeatsN oe ota Hane Uke E ele Sagem tea ame ees 2 Understanding Light Emitting Diodes LEDs 00 e eee e eee ereere 3 Understanding the display 0 cece ccc e cece eee teen e teen een e en eneens 3 Following safety precautions cece cece eee e eee e ee eeeeeees 6 Using the phone in different scenarios ec cece cece ee
44. most effectively convey the exclusion of warranty and each file should have at least the copyright line and a pointer to where the full notice is found lt one line to give the program s name and a brief idea of what it does gt Copyright C lt year gt lt name of author gt This program is free software you can redistribute it and or modify it under the terms of the GNU General Public Licence as published by the Free Software Foundation either ver sion 2 of the Licence or at your option any later version This program is distributed in the hope that it will be useful but WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE See the GNU General Public Licence for more details You should have received a copy of the GNU General Public Licence along with this pro gram if not write to the Free Software Foundation Inc 59 Temple Place Suite 330 Bos ton MA 02111 1307 USA Also add information on how to contact you by electronic and paper mail If the program is interactive make it output a short notice like this when it starts in an interactive mode Gnomovision version 69 Copyright C lt year gt lt name of author gt Gnomovision comes with ABSOLUTELY NO WARRANTY for details type show w This is free software and you are welcome to redistribute it under certain conditions type show c for details The hypothetical commands show w an
45. nect the telephone to the local network page 12 El Connect an Ethernet cable to the left hand LAN port on the rear of the phone oO H Connect the other end of the Ethernet cable to a LAN port on the PC L Please note You can operate and configure your Gigaset DE410 IP PRO using this or any other PC within the local network For more information please see the chapter Web configurator configuring the phone on a PC gt page 66 13 First steps 14 Connecting a device to the mains power supply if required Your Gigaset DE410 IP PRO is supplied with sufficient power by PoE Power over Ethernet and does not need to be connected to the mains power supply Prerequisite The device is connected to an Ethernet switch with PoE functionality PoE class IEEE802 3af page 12 To connect your device to the mains power supply if required a power adapter is sup plied with three different plug in modules for Europe Great Britain and the USA First attach the appropriate plug in module to the power supply unit 1 Europe USA Great Britain Fee EJ Slide the required plug in module into the recess on the underside of the power sup ply unit until it clicks into place E To remove the plug in module again press on the button marked Push and pull the plug in module out of the power supply unit EJ Connect the power adapter to the port on the rear of the phone 12V
46. network configuration step IPv4 configuration Select IP Address Type IP Address Type I4 Press the display key to confirm the Static e selection Dynamic O Select Dynamic if your device receives the IP address via a DHCP server Back Select Select Static if your device receives a fixed IP address Select Press the display key to confirm the selection If the Dynamic setting is selected all further settings are automatically configured They are displayed and cannot be changed If you have selected Static as the address Local Network type you must now create the following set IP Address a tings Subnet Mask IP Address Standard Gateway Subnet Mask Back Standard Gateway Pref DNS Server and Altern DNS Server Configuring settings for the local network IP Address Enter an IP address for your phone This IP address allows your phone to be reached by other subscribers in your local network e g PC The IP address comprises four individual groups of numbers with decimal values from 0 to 255 that are separated by a dot e g 192 168 2 1 Please note The IP address must be included in the address block used by the router for the local network The valid address block is defined by the router s IP address and the subnet mask see example The IP address must be unique in the local network which means that it must not be used by another device connected to the router The static IP a
47. online directories that are available on the Internet such as KlickTel or the Yellow Pages and Create a personal online directory if your provider permits this Select which public online directory you want to use via the Web configurator gt page 93 White Pages a public directory provided on the Internet Yellow Pages yellow pages provided on the Internet Private NetDirectory Some providers offer users the option of creating and managing a personal online directory on the Internet You can use the personal online directory on your phone Prerequisite You enter the data for the provider of your personal online directory in the Web configurator page 93 You must create and manage your personal online directory using your PC s Web browser Opening a online directory You can open a online directory in idle status via the display menu V gt Contacts gt Name of directory Select the required public or private online directory The directory name depends on the settings for the directory in the Web configurator It can be the name the provider uses for their directory or aname you have chosen yourself 47 Using directories 48 Searching for an entry in the online directory You can search for a phone number or a name Searching for a number Online Surname v Abc Name Search Search Select City Paris France Paris Texas Paris AU Searching for a name Online Number 012 l
48. should be used in situations where the preferred DNS server cannot be reached Configuring phone settings via the Web configurator IPv6 configuration IP Address Type gt Select Auto Configuration if your device receives the IP address via a DHCP server gt Select Static if your device receives a fixed IP address If Auto Configuration is selected all further settings are made automatically They are dis played here and cannot be changed If you selected Static as the address type you must create the following settings IP Address Type IP Address Prefix Length Preferred DNS Serve Alternate DNS Server IP Address Enter an IP address for your phone This IP address allows your phone to be reached by other subscribers in your local network e g PC The IP address comprises 128 bits and is represented by eight blocks of hexadecimal figures from 0 to FFFFFF that are separated by a colon e g 2001 b021 189 0 205 5dff fe6b 87 The IP address comprises a prefix and an interface identifier The length of the prefix usually 64 bits is determined by the Prefix Length value Prefix Length The prefix length stipulates how many bits of the IP address are used for the network prefix Enter the prefix length that is used in your network Preferred DNS Server Enter the IP address for the preferred DNS server DNS Domain Name System allows you to assign public IP addresses to symbolic names The DNS server is required to con
49. the NAT rout ing table Specify an interval in seconds that is a little shorter than the NAT session timeout As a rule you should not change the default value for the NAT update The default setting is 20 seconds Outbound Proxy Mode Specify when the outbound proxy should be used Always All signalling and voice data sent by the phone is sent to the out bound proxy Automatically Data sent by the phone is only sent to the outbound proxy when the phone is connected to a router with symmetric NAT or a block ing firewall If the phone is behind an asymmetric NAT the STUN server is used If you have set STUN enabled to No or if you have not entered a STUN server the outbound proxy will be used in all cases Never The outbound proxy is not used If you leave the Outbound Server Address field empty the phone does not respond to the selected mode and operates as if Never were selected Outbound Server Address Enter the DNS name or the IP address of your provider s outbound proxy With many providers the outbound proxy is identical to the SIP proxy Outbound Proxy Port Enter the number of the communication port used by the outbound proxy The default port is 5060 Automatic Negotiation of DTMF Transmission DTMF signalling is required for example for querying and controlling certain network mailboxes via digit codes or for remote operation of the local voice mail Select whether the setting should be made automatically If you select
50. the display texts in different languages V gt Settings gt Language The current language is indicated by a Language Select the required language Em Press the display key to activate English the selected language The language is changed Francais Os Back Select 57 Configuring basic settings Resetting the device to the default settings 58 If you give your device to a third party or change workstation you can delete your indi vidual settings and data by resetting the device to the factory settings All system settings are reset to the default settings User specific data is deleted This means that network configurations VoIP accounts directories call lists data in the resource directory and all of your individual settings are deleted or reset to the factory settings You need the administrator password before you can use this function page 99 V gt Settings gt Reset ie Enter the administrator password OK Press the display key The password is verified If the password is correct you must now confirm the operation Yes Press the display key The device is reset to the factory settings Resetting via device button You can also reset the device by using the reset button on the underside of the device The reset button is located behind the small opening labelled Reset Use a pointed item e g a paper clip Reset Press and hold the button for at least 5 seconds to return a
51. the external target address T TCP Transmission Control Protocol Transport protocol Session based transmission protocol it sets up monitors and ter minates a connection between sender and recipient for transporting data TLS Transport Layer Security Protocol for encrypting data transmissions on the Internet TLS is a superordinate transport protocol Transmission rate Speed at which data is transmitted in the WAN or LAN The transmission rate is meas ured in data units per unit of time Mbit s Transport protocol Controls data transport between two communication partners applications See also UDP TCP TLS U UDP User Datagram Protocol Transport protocol Unlike TCP UDP is a non session based protocol UDP does not establish a fixed connection The recipient is solely responsible for making sure the data is received The sender is not notified about whether it is received or not URI Uniform Resource Identifier Character sequence for identifying resources e g e mail recipient www gigaset com files On the Internet URIs are used as a unique identification for resources URIs are also described as SIP addresses URIs can be entered in the phone as a number By dialling a URI you can call an Internet subscriber with VolP equipment URL Universal Resource Locator Globally unique address of a domain on the Internet A URL is a subtype of the URI URLs identify a resource by its location on the Internet
52. transfer key Transfer to participants on hold You are speaking to one participant and there are others on hold You can transfer the cur rent call to one of the participants on hold Select one of the participants on hold Press the transfer key The chosen participant is connected to the person you are currently speaking to Making calls Setting up call divert CD When you divert a call the call is forwarded to another connection Your call divert set tings can be specific to a particular connection i e settings for each configured VoIP account Prerequisite The VoIP provider supports call divert V gt Select Services gt Call Divert The list contains the accounts configured on your telephone Select the required account OM Press the display key to confirm the selection Select when the call divert is to apply 3 KEURDE f oa aa OM Press the display key to confirm the All Calls selection No Answer When Busy Ov Back OK All Calls All calls are diverted No Answer Calls are diverted if no one accepts the call within several rings When Busy Calls are diverted if your line is busy Off No calls are diverted ie Enter the phone number to which the H Call Divert call should be diverted To Phone Number E Press the display key to save the set 089123456 tings for this account lt C Note Please refer also to Setting up call divert using the web configurator
53. 0 Mbps or 1 Gbps Glossary F Firewall You can use a firewall to protect your network against unauthorised external access This involves combining various measures and technologies hardware and or soft ware to control the flow of data between a private network you wish to protect and an unprotected network e g the Internet See also NAT Firmware Device software in which basic information is saved for the functioning of a device To correct errors or update the device software a new version of the firmware can be loaded into the device s memory firmware update Fixed IP address A fixed IP address is assigned to a network component manually during network con figuration Unlike a dynamic IP address a fixed IP address never changes Flat rate System of billing for an Internet connection The Internet service provider charges a set monthly fee There are no additional charges for the duration of the connection or number of connections Fragmentation Data packets that are too big are split into smaller packets fragments before they are transferred They are put together again when they reach the recipient defrag mented Full duplex Data transmission is a mode in which data can be sent and received at the same time G G 711 a law G 711 p law Standard for a codec G 711 delivers a very good voice quality that corresponds to that in the ISDN fixed line As there is little compression the necessary bandwidth is around
54. 021 189 0 205 5dff fe6b 87 The IP address comprises a prefix and an interface identifier The length of the prefix usually 64 bits is determined by the Prefix Length value 62 Configuring settings for the local network Prefix Length The prefix length stipulates how many bits of the IP address are used for the network prefix Enter the prefix length that is used in your network Pref DNS Server Enter the IP address for the preferred DNS server DNS Domain Name System allows you to assign public IP addresses to symbolic names The DNS server is required to con vert the DNS name into the IP address when a connection is being established to a server You can specify the IP address for your router gateway here This forwards address requests from the phone to its DNS server There is no default setting for a DNS server Altern DNS Server Enter the IP address for the alternate DNS server that should be used in situations where the preferred DNS server cannot be reached gt Once all the settings are complete press the display key IERI to save the configura tion settings VLAN tagging A local network can be divided into logical subnetworks so called VLANs Virtual Local Area Network standard IEEE 802 1Q Multiple VLANs share a physical network and its components e g switches Data packets of a VLAN are not forwarded to another VLAN VLANs are often used to separate the data traffic of different services Internet telep
55. Assign frequently used functions to the programmable keys on your phone System page 97 Change the basic settings on your phone e g date time or display settings You can also restart the system or add new firmware Network and connectors 74 Only available in administrator mode All of the settings for connecting your phone to the local network must be correct to ena ble communication with other devices in the network and phone calls via the Internet If you use the Web configurator your phone is already connected to the local network You can use the Network and Connections menu to change and extend these settings You can also configure additional VoIP accounts and create settings for phone connec tions LAN settings page 75 Server and phone systems page 80 QoS settings Quality of Service page 81 VoIP settings page 82 Security settings page 83 Configuring phone settings via the Web configurator LAN settings Warning If an error occurs when you are changing the LAN settings the PC connection to the phone may be cancelled and you will no longer have access to the Web configurator If this happens you must re establish phone access to the local network via the dis play menu page 60 Settings Network and Connections gt LAN Settings Assigning the network address Network Type gt Select the IP protocol that is used in your network IPv4 or IPv6 You may be a
56. For historical reasons the term is often used as a synonym for URI Glossary User ID See User identification User identification Name number combination for access e g to your VoIP account V Voice codec See Codec VolP Voice over Internet Protocol Calls are no longer established and transmitted via the telephone network but via the Internet or other IP networks VolP provider A VolP SIP or gateway provider is an Internet service provider that provides a gateway for Internet telephony As the phone works with the SIP standard your provider must support the SIP standard The provider routes calls from VolP to the telephone network analogue ISDN and mobile and vice versa W WAN Wide Area Network Wide area network that is unrestricted in terms of area e g Internet 133 Index Index Numerics OPENING 0c eee e cece cece eee e eee 31 24 hour format eeee ence eens 100 outgoing calls seeeee eee e es 40 redial ess wdeadtoberoearaen enmednes 31 A saved information 4 41 Accepting a call transferring entry to directory 42 using function key 04 32 Call Manager cece cence eee 81 Acknowledge tones 00 55 Call recording eee eee e eee 92 Adjusting the volume 33 Call records 0 cece cece e eee e ee 92 Advisory tone Call SWapwicusicvanessacvovrscaeanaaes 36 confirmation
57. Gigaset DE410 IP PRO Gigaset Pro inser conversanion Gigaset DE410 IP PRO More than just a telephone Gigaset DE410 IP PRO More than just a telephone Your Gigaset DE410 IP PRO is an IP phone designed for professional use Easy to set up Use automatic configuration or the default settings for approx 200 preconfigured VoIP providers Web user interfaces for telephony and configuration Operate and configure your telephone from your PC with ease High Definition Sound Performance HDSP Make phone calls with brilliant sound quality Phone functions for the professional user Use the call divert conference call automatic ringback call reject and Do Not Disturb DND functions Multiple directories Manage your personal directory with up to 200 entries Use an LDAP directory or online directories on the Internet Network connection Connect your telephone to the local network via Ethernet Connect a PC using your tel ephone as a 100 MBit Ethernet switch Protect the environment Reduce environmental pollution with the power saving power adapter Individual settings Load your own ring tones Assign functions or frequently used numbers to the keys Further information about your phone can be found at www gigaset com pro Phone overview Phone overview BWN OANA MN 10 11 12 13 Mute key Headset key Speaker key Volume key Display keys Message Centre Do Not Disturb key Nav
58. HTTP server The default setting is 443 HTTP Connection Type Select which connections can be established HTTP Unsecured connection HTTPS Secure connection HTTP HTTPS Both secure and unsecured connections Automatic logout min Enter the time minutes after which an HTTP connection should automatically end if no entries are made Phone systems If your phone is connected to a phone system select what type of phone system it is Connected with phone system sample selection Gigaset T500 300 The phone is connected to a Gigaset T500 PRO or a Gigaset T300 PRO These are the recommended phone systems to achieve an optimum support of the telephone features Standard The phone is connected to any phone system Asterisk Configuring phone settings via the Web configurator Call Manager Select whether you want to accept calls that are transferred via the Call Manager of the phone system directly You have the following options via Headset via Handsfree or notat all No Saving settings gt Click on Save to save your settings on the Server and Phone Systems screen QoS settings Quality of Service On this screen you can optimise the voice quality of your IP telephone The voice quality depends on the priority of the voice data in the IP network Prioritising the VoIP data packets is done using the QoS protocol DiffServ Differentiated Services DiffServ defines a number of classes for the quality of service and
59. OLDERS AND OR OTHER PARTIES PROVIDE THE PROGRAM AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTA BILITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU SHOULD THE PROGRAM PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR OR CORREC TION 12 IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MAY MODIFY AND OR REDISTRIB UTE THE PROGRAM AS PERMITTED ABOVE BE LIABLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES END OF TERMS AND CONDITIONS Protecting our environment How to apply these terms to your new programs If you develop a new program and you want it to be of the greatest possible use to the public the best way to achieve this is to make it free software which everyone can redis tribute and change under these terms To do so attach the following notices to the program It is safest to attach them to the start of each source file to
60. Public Licence instead You can apply it to your programs too When we speak of free software we are referring to freedom not price Our General Pub lic Licences are designed to make sure that you have the freedom to distribute copies of free software and charge for this service if you wish that you receive source code or can get it if you want it that you can change the software or use pieces of it in new free pro grams and that you know you can do these things To protect your rights we need to impose restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights These restrictions translate into certain responsibilities for you if you distribute copies of the software or if you modify it For example if you distribute copies of such a program whether gratis or for a fee you must give the recipients all the rights that you have You must make sure that they too receive or can get the source code And you must show them these terms so they know their rights We protect your rights with two steps 1 copyright the software and 2 offer you this licence which gives you legal permission to copy distribute and or modify the software Also for each author s protection and ours we want to make certain that everyone under stands that there is no warranty for this free software If the software is modified by some one else and passed on we want its recipients to know that what they have is not t
61. Select the required codecs and define the sequence in which they should be used The following voice codecs are supported by your phone G 722 The broadband voice codec G 722 works at the same bit rate as G 711 64 kbit s per voice connection but at a higher sampling rate 16 kHz and there fore provides excellent sound quality G 711 a law G 711 p law Excellent voice quality comparable with ISDN The necessary bandwidth is 64 kbit s per voice connection G 726 Good voice quality inferior to that with G 711 but better than with G 729 Your phone supports G 726 with a transmission rate of 32 kbit s per voice connection iLbc Average voice quality This codec works with 30 ms or 20 ms blocks The data rate is 13 33 kbit s 30 ms blocks or 15 2 kbit s 20 ms blocks G 729A Average voice quality The necessary bandwidth is less than or equal to 8 kbit s per voice connection Silence suppression Silence suppression means that no data packets are sent during a pause in speaking This means a lower data volume but call participants may interpret it as an interruption to the connection gt Select No if you do not want silence suppression The default setting is Yes Saving settings gt Click on Save to save your settings on the screen Configuring phone settings via the Web configurator Ring tones Only available in user mode In administrator mode you set the ring tones when config uring the connection gt page 87
62. You can set an individual ring tone for each configured VoIP connection Settings gt Telephony gt Ring Tones An entry exists for each VoIP connection gt Select a Melody form the list gt Click on Test to play back the selected melody Saving settings gt Click on Save to save your settings on the screen Please note You can upload further ring tones from the PC to your telephone page 104 Call divert For each configured VoIP account you can automatically forward incoming calls to another phone number Settings gt Telephony gt Call Divert Connection Phone Number IP1 IP2 gt Specify for each VolP account in which cases a call should be diverted None No call divert All Call divert for all incoming calls No Answer Call divert if you do not answer the call In the Waiting time for no answer value range 1 600 sec field enter the time in seconds after which call divert is to be activated When Busy Call divert if you are currently speaking to another participant gt Enter the Phone Number to which calls are to be forwarded gt Click on Save to save your settings on the screen 89 Configuring phone settings via the Web configurator 90 Dialling plans Only available in administrator mode You can use dialling plans to define which phone numbers should be called using which configured VoIP account and whether an area code should be dialled first Settings gt Telephony
63. age 92 Opening the Message Centre You open the Message Centre with the La key Toggle between the display of Messages amp Calls ao Voice Mail and ao Voice Mail 6 Missed Calls 2 new messages The number of stored new and old messages 5 old calls v or missed calls is shown Back Select Select Press the display key to display the voice mail or missed calls list Voice mails page 50 missed calls page 40 51 Configuring basic settings Configuring basic settings Your telephone is preconfigured but you can change the settings to suit your individual requirements Setting the date and time 52 The time is displayed for example on the idle display as well as for incoming calls The date and time must therefore be set accurately Please note The address of a time server on the Internet or the local network is saved on your phone The date and time are taken from this time server provided that the phone is connected to the network and synchronisation with the time server is activated Manual settings are overwritten in this case The settings for the time server should be made via the Web configurator page 98 You use the display menu to manually set the date and time V gt Settings gt Date Time Date format Date Time Select the date format Date Format dd mm yyyy day month year 4 dd mm yyyy gt s mm dd yyyy month day year Date v Back Save Date Date
64. also possible to mount the Gigaset DE410 IP PRO on the wall using the supplied wall bracket gt Unplug the cables from the phone before you begin 4 143 mm gt E CEEA EA 5mm gt Drill two dowel holes and insert dow gt Thread the cables through the cable els You can use the wall bracket as a guides on the back of the bracket drilling template and screw it to the wall gt Remove the handset retainer from gt Attach the phone to the wall bracket the cradle using the tool provided by first hooking it onto the hooks at and replace it with the ridge point the bottom and then tilting the top ing upwards back towards the wall and pushing it downwards gt Reconnect the cables First steps Connecting a headset You can connect a headset via the RJ9 connector of your Gigaset DE410 IP PRO r gt Connect the cable for the headset to the RJ9 connector on the phone D 17 First steps Setting up the device for the first time 18 Your device will start automatically as soon as it is connected to the mains power supply Please be aware that the device is powered by PoE Power over Ethernet This means that it is supplied with power as soon as it is connected to an Ethernet switch with PoE func tionality The first time you use the device an installation wizard will start automatically and guide you through the necessary installation steps Configuring language and time zone settings gt U
65. ank insert strips for the function keys they are available as a PDF file at www gigaset com pro Using Gigaset QuickSync additional functions for the PC interface You can synchronise your handset directory with Outlook The Gigaset QuickSync pro gram must be installed on your computer to do so This program is available on the Inter net at www gigaset com pro 109 Appendix Specifications 110 LAN 2 port LAN switch 10 Mbit 100 Mbit Headset connections corded Power supply 100 240 V 50 60 Hz Power over Ethernet PoE IEEE 802 3af class 3 Power consumption standby 4 6 W Environmental conditions in opera tion 0 C to 45 C 10 to 95 relative humidity Language codecs G 711 p law a law G 722 G 726 G 729AB iLbc Quality of Service QoS RSVP DiffServ RFC2474 RFC2475 VoIP protocols SIP RFC3261 RFC2543 RTP VoIP security SRTP RFC3711 TLS RFC2246 SIPS Internet protocols IPv4 RFC0791 IPv6 RFC2460 Further protocols STUN ICE TCP DHCP Service Customer Care Service Customer Care You have questions You can find help quickly in this User Manual and at www gigaset com pro If you have further queries regarding your Gigaset Professional phone system please contact the dealer you bought your phone system from Questions and answers If you have any queries about the use of your telephon
66. ar key The table of special characters is displayed A ial Ch wQ Select the required character peg eee a ma Press the display key The selected character is inserted at the cursor position 23 Using the phone 24 Navigation key The navigation key enables you to access important telephone func tions quickly You can use it to scroll through lists and directories with ease In idle status Open Open Open S e redial list main menu director T In menus and lists Depending on the operating situation ie ed RS EnA EI or CENS Copy a number that has been entered or is shown in the display into the directory Press briefly TN Navigate to the line above below la Press and hold Scroll up down the list one line at a time In input fields Move the cursor up down VEN line by line Ca Press briefly Move the cursor to the left right one character at a time Press and hold Move the cursor to the left right quickly Understanding the navigation key The following illustrations demonstrate how to use the navigation key V Press the centre of the navigation key Press down up left right on the navigation key Using the phone Using the menus Your telephone s functions are accessed using a menu that has a number of levels Opening the main menu gt When the phone is in idle status press the centre of the navigation key V The display menu functions are shown as a
67. are is provided free of charge You are authorised to use this free software in accordance with the above mentioned licence conditions In the event of contradictions between these licence conditions and the Gigaset Communications GmbH licence condi tions that apply to the software the above mentioned licence conditions shall take prec edence for the free software The GNU General Public Licence GPL is supplied with this product The licences can be read in the following chapters In addition you can download the licence conditions from the Internet The GPL is available on the Internet at www fsf org licensing licenses gpl txt Unauthorised translations of the GPL are available on the Internet at www gnu org licenses translations html The source text including copyright notices for the free software is available on the Internet at www gigaset com opensource For more information and Internet links to the source text of the free software see the Online Support pages on the Internet at www gigaset com uk service or www gigaset com customercare Use of the free software included with this product that goes beyond the program sequence intended by Gigaset Communications GmbH shall be at the user s own risk and no claim based on liability for defects can be made against Gigaset Communications GmbH The GNU General Public Licence contains references to the liability for defects of the authors or other holders of righ
68. ayed Refining a search Refine Press the display key Specify your search request in the various fields Surname First Name Category Name City or Street ESA Press the display key to restart the search Displaying entry details Scroll to the required entry Press the display key The entry contains the available phone num bers Dialling a number Select the number lie Lift the receiver Transferring a number to the local directory You can transfer entries from a online directory to your local directory gt Press the display key You can create a new entry in the direc tory or edit an existing one See directory page 44 49 Managing messages Managing messages You can access your voice mails on network mailboxes via the display menu The Message Centre also allows you to access voice mails and missed calls at the press of a key page 51 Managing voice mails on the network mailbox 50 Some VoIP providers offer answering machines on the Internet network mailboxes Each network mailbox accepts incoming calls on the corresponding VoIP phone number You should therefore set up a network mailbox for each of your VoIP accounts in order to record all calls page 92 If there are new messages on the network mailbox these are indicated by the QO icon The number of messages is displayed to the right You can also access your network mailbox via the Message Centre
69. cap click on Store and select a directory in the file system on your PC where the file should be stored Please note The information is recorded in a ring buffer that has limited storage capacity If the buffer is full the first packets will be overwritten and lost You should therefore attempt to record scenarios that are as short as possible This logging uses a lot of memory and CPU power and can negatively affect how the phone behaves e g slowing the display screen distorting the ringer etc Appendix Appendix Caring for your telephone Wipe the unit with a damp cloth or an antistatic cloth Do not use solvents or microfibre cloths Never use a dry cloth this can cause static Contact with liquid Z If the device comes into contact with liquid El Unplug the power supply Allow the liquid to drain from the device E Pat all parts dry Place the device the keypad facing down ina dry warm place for at least 72 hours not in a microwave oven etc EY Do not switch on the device again until it is completely dry When it has fully dried out you will normally be able to use it again In rare cases contact with chemical substances can cause changes to the telephone s exterior Due to the wide variety of chemical products available on the market it was not possible to test all substances Using insert strips The phone is supplied with insert strips for the function keys If you require more bl
70. cautions 0e eee 6 Security settings eee eee 83 server certificates 06 83 Server certificates 0 0e eee 83 Setting language for Web configurator 28 66 Setting the language 57 setting up for the first time 18 Setting up the device via the display 18 Settings creating via Web configurator 74 Settings via display menu advisory tonesS eeeeeeeee 55 date and time 0ee eee 52 display backlight 56 display contrast 00000 57 display language 56 57 NG NS crc weet a aie E ete es 53 Setup assistant ccc cece eens 69 ClOSING 660 ote eee eR a ed 73 Shared line defining for function key 96 Silence suppression 2 08 88 SHEN CES nst ee ori ae ea 88 SIP address ec eee cece eee ee 70 SIP logging e cee e cence eee 107 SIP Provider wae cseosk id drenas tee phates 8 Speaker activating deactivating 34 Speaker key 0e ee eee 2 29 34 Speaker mode adjusting the volume 33 Specifications ceee eee 33 110 Speed dial cece eee e eee e eens 97 SRTP Secure Real time Transport Protocol ccc cece eee eee 84 SRTP security type eee eee 84 Standard gateway 4 61 76 Standard VoIP account
71. cence would be to refrain entirely from distribution of the Program If any portion of this section is held invalid or unenforceable under any particular circum stance the remainder of the section is intended to apply and the section as a whole is intended to apply in other circumstances It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims this section has the sole purpose of protecting the integrity of the free software distribution system which is implemented by public licence practices Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system it is up to the author donor to decide if he or she is willing to distribute soft ware through any other system and a licensee cannot impose that choice This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this Licence 8 If the distribution and or use of the Program are restricted in certain countries either by patents or by copyrighted interfaces the original copyright holder who places the Pro gram under this Licence may add an explicit geographical distribution limitation exclud ing those countries so that distribution is permitted only in or among countries not thus excluded In such a case this Licence incorporates the limitation as if written in
72. count Date and time Current Time and Date in the device and the date of the last synchronisation with the time server System Log Status gt System Log System events e g system start assigning an IP address etc are recorded in the system log This screen shows the system log The events are displayed with the Date Time and Message This information may be useful in the event of problems involving Customer Care gt Click on Reload to update the display gt Click on Delete all entries to delete the entries SIP protocol Status SIP Protocol SIP logging stores information about the set up and disconnection of phone connections and about registering your phone This information is useful for diagnosing errors and can be of use to Customer Care for problem solving gt Click on Reload to update the display gt Click on Delete all entries to delete the entries 107 Checking the status of the phone 108 PCAP logging Status gt PCAP Logging On this screen you can create a PCAP log file and save it for analysis at a later stage PCAP Packet Capture analyses the data traffic in the network at the phone Ethernet interface This recording is carried out for diagnostic purposes and should only be made if requested by service personnel gt Click on Start Every incoming or outgoing data packet to or from your phone is recorded gt Click on Stop to stop recording gt To save the PCAP file pcapdump p
73. crease by one level The last setting is saved 53 Configuring basic settings 54 Selecting a ringer melody You can choose various ringer settings from the resource directory page 104 and configure different ringer settings for each VoIP account V gt Settings gt Audio Settings gt Ringer Settings gt Melodies Melodies Account 5 Account 6 All Calls Back OK Melodies Sound 4 oe Oe x Bak Select Account 1 Sound_3 2 lt Each configured VolP account is listed Select the VoIP account you want to set the ringer for Select All Calls if you want to set the same melody for all accounts OK Press the display key to confirm the selection All of the melodies from the resource direc tory are displayed At the top right hand corner of the screen you can see which VoIP account you are edit ing or All Calls Choose the melody The selected melody is played at the set volume Press the display key to confirm the selection Note The same melody is set for all accounts by default If you select another melody for any account All Calls is automatically set to Individual Silencing the ringer for anonymous calls You can silence the ringer for external calls where the caller has withheld their number V gt Settings gt Audio Settings gt Ringer Settings gt All Calls anonymous All Calls anonymous Off Back Select On If this function i
74. d show c should show the appropriate parts of the General Public Licence Of course the commands you use may be called something other than show w and show c they could even be mouse clicks or menu items what ever suits your program You should also get your employer if you work as a programmer or your school if any to sign a copyright disclaimer for the program if necessary Here is a sample alter the names Yoyodyne Inc hereby disclaims all copyright interest in the program Gnomovision which makes passes at compilers written by James Hacker lt signature of Ty Coon gt 1 April 1989 Ty Coon President of Vice This General Public Licence does not permit you to incorporate your program into propri etary programs If your program is a subroutine library you may consider it more useful to permit linking of proprietary applications with the library If this is what you want to do use the GNU Lesser General Public Licence instead of this Licence 119 Accessories Accessories Extension module each with 14 additional programmable keys For Gigaset DE410 IP PRO ZY700 PRO Product number 30852 S2211 R701 120 Glossary Glossary A ADSL Asymmetric Digital Subscriber Line Special form of DSL ALG Application Layer Gateway NAT control mechanism of a router Many routers with integrated NAT use ALG ALG lets the data packets in a VoIP connec tion pass and adds the public IP address o
75. ddress must not belong to the address block that is reserved for the router s DHCP server Check the settings on the router or ask your network administrator Example Router IP address 192 168 2 1 Network subnet mask 255 255 255 0 DHCP server address block 192 168 2 101 92 168 2 255 Possible IP addresses for the phone 192 168 2 2 192 168 2 100 Subnet Mask The subnet mask specifies how many parts of an IP address the network prefix must comprise For example 255 255 255 0 means that the first three parts of the IP address must be the same for all devices in the network while the last part is specific to each device In subnet mask 255 255 0 0 only the first two parts are reserved for the network prefix Enter the subnet mask that is used by your network Standard Gateway Enter the IP address for the standard gateway through which the local network is con nected to the Internet This is generally the local private IP address for your router e g 192 168 2 1 Your phone requires this information to be able to access the Inter net Pref DNS Server Enter the IP address for the preferred DNS server DNS Domain Name System allows you to assign public IP addresses to symbolic names The DNS server is required to con vert the DNS name into the IP address when a connection is being established to a server You can specify the IP address for your router gateway here This forwards address requests from the phone to its DNS
76. ddress or the DNS name of your SIP proxy server Example myprovider com Web configurator configuring the phone on a PC Proxy Server Port Enter the number of the communication port that the SIP proxy uses to send and receive signalling data SIP port Port 5060 is used by most VoIP providers Registration Server Enter the IP address or the DNS name of your registrar server The registrar is needed when the phone is registered It assigns your SIP address username domain to the public IP address port number your phone uses to log in With most VoIP providers the registrar server is identical to the SIP server Example reg myprovider de Registration Server Port Enter the communication port used on the registrar Port 5060 is used in most cases Registration Refresh Time sec Enter the time intervals at which the phone should repeat the registration with the VoIP server SIP proxy a request will be sent to establish a session The repeat is required so that the phone s entry in the tables of the SIP proxy is retained and the phone can therefore be reached The repeat will be carried out for all activated VoIP phone numbers The default is 120 seconds If you enter 0 seconds the registration will not be repeated periodically gt Click on Next gt Network provider data The phone needs to know its public address in order to receive caller voice data The SIP protocol recognises the following options The phone requests
77. de the World Wide Web WWW e mail file transfer and discussion forums Internet service provider Enables access to the Internet for a fee Internet telephony Voice over IP IP Internet Protocol TCP IP protocol on the Internet IP is responsible for the addressing of subscribers ina network using IP addresses and routes data from a sender to the recipient IP deter mines the paths routing along which the data packets travel There are standard IPv4 and IPv6 protocols the essential difference is the structure of the IP addresses IP address A unique address for a network component within a network based on the TCP IP pro tocols e g LAN Internet On the Internet domain names are usually assigned instead of IP addresses DNS assigns the corresponding IP address to the domain name The IPv4 IP address has four parts decimal numbers between 0 and 255 separated by full stops e g 230 94 233 2 The IP address is made up of the network number and the number of the network sub scriber e g phone Depending on the subnet mask the first second or third part makes up the network number and the rest of the IP address addresses the network component The network number of all the components in any one network must be identical IP addresses can be assigned automatically with DHCP dynamic IP addresses or man ually static IP addresses See also DHCP IP pool range Range of IP addresses that the DHCP server can use to assign
78. e visit our website at www gigaset com pro for assistance Authorisation Voice over IP telephony is possible via the LAN interface IEEE 802 3 Depending on your telecommunication network interface an additional modem could be necessary For further information please contact your Internet provider This device is intended for use worldwide Use outside the European Economic Area with the exception of Switzerland is subject to national approval Country specific requirements have been taken into consideration We Gigaset Communications GmbH declare that this device meets the essential require ments and other relevant regulations laid down in Directive 1999 5 EC A copy of the Declaration of Conformity is available at this Internet address www gigaset com docs C 0682 Protecting our environment Protecting our environment 112 Our environmental mission statement We Gigaset Communications GmbH bear social responsibility and are actively commit ted to a better world Our ideas technologies and actions serve people society and the environment The aim of our global activity is to secure sustainable life resources for humanity We are committed to taking responsibility for our products throughout their entire life cycle The environmental impact of products including their manufacture pro curement distribution use service and disposal is evaluated early on during product and process design Fur
79. e Rename option and press Delete the KJA display key lt C Delete existing characters aa E Enter the new name Back OK For information on entering text gt page 23 ged name Audio Pool Deleting ring tones My Tone Select the Delete option OM Press the display key to save the chan OM Press the display key to delete the ring lt C OK tone Setting the display When setting the display you can configure the backlight and the contrast Setting the backlight The brightness of the backlight for the display can be set to one of three levels If the display backlight is deactivated it can be reactivated by pressing any key or by an incoming call In this situation pressing the key has no further function V gt Settings gt Display gt Backlight i 40 Select the required brightness level Backlight Your setting is activated immediately Brightness so that you can check it and correct it if 4 Level 3 necessary Back tings 56 EEN Press the display key to save the set Configuring basic settings Setting the contrast The contrast of the display can be set to one of six levels V gt Settings gt Display gt Contrast Select the required contrast level 1 6 Contrast Your setting is activated immediately Value so that you can check it and correct it if 4 Level 4 necessary EEN Press the display key to save the set Back tings Setting the language You can view
80. e n eee en eee eneeeneee 57 Resetting the device to the default settings 0 cece cece cece ee eees 58 Configuring settings for the local network e eee eeee 59 LAN Setting S rars eeren a EATE Ida leans aiatete Gis va tba ants Moa A NN 60 Web configurator configuring the phone ona PC 66 Starting the Web configurator 0 cece ccc ect e eee e teen ee eneenees 66 Understanding the Web configurator menu tree 0 cece cece cece ees 68 Running the setup assistant 0 cece cece ence eee eect eee eeeeeeeees 69 Configuring phone settings via the Web configurator 74 Network and connectors 0 cece eee cence eect ene e cnet ee eeeenenes 74 Telephony evince kas net ey vies bbb Res EEE Mabe ae de pees weldeiey s 84 MeSSaGING res aE E E nee lk tan boa ile ees RASE 92 Services oa a a tate cams edhe etna SEM cadd see Moet TARE Skene TENAR enemies 93 Fun CtION Keys susmo ie E E tana eet et aes eaten ees 96 System Settings vs seesi vows E Webs seme da vie te btu ha Sates EE ARR 97 Checking the status of the phone cece cece eee ee eee 107 Appendix seesinane in ed os has wes wide ea oe R ONE shes 109 Caring for your telephone 0c cece eee cece ete n ete eee e cence eenene 109 Contact With liquid cece cece ete cece cee eee eee teense eeenenees 109 USING INSEFUStIIDSi ssc ces tae eainceah O EE TENE AE etude n ence wods shes eck 109 Usi
81. e the power consumption of your device gt Select the Brightness of the display 1 2 or 3 gt Select the Contrast 1 6 Defining the format for the display screen gt Select your required setting Device Language Language for the display screens Web Interface Language Language for the Web configurator Tone Scheme Date Format 24 hour clock Sort Criteria Directory Saving settings Different countries have different conventions for ringer settings e g for the dialling tone the busy tone etc Select the country of the ringer schedule you want to use The format that the date is shown in dd mm yyyy e g 03 12 2011 for 3 December 2011 mm dd yyyy e g 02 17 2011 for 17 February 2011 Select the format for the time display On time is displayed in 24 hour format e g 18 15 Off time is displayed in 12 hour format e g 6 15 PM Select whether your local directory should be sorted by first names or surnames gt Click on Save to save the settings on this screen Configuring phone settings via the Web configurator Local contacts This screen is for managing your local directory All functions described here are also available via the phone s display menu Settings gt System gt Local Contacts Local Contacts s Black BlackSusan Brown BrownTim Forster ForsterFred Miller MillerPeter White WhitePhil The entries in your local directory are displayed in alphabetical order with the co
82. eactivate the ringer for anonymous calls page 54 You can use the Web configurator to create a blacklist of unwanted names and numbers page 91 Once you activate the blacklist function calls from these numbers will not be put through Making calls Anonymous calling withholding caller ID You can make anonymous calls CLIR Calling Line Identification Restriction Your phone number will not be displayed when making outgoing calls You are calling anonymously Prerequisite Anonymous calls are only possible via VoIP connections through providers that support the anonymous calling function You may have to ask your VoIP provider to activate this function Making an anonymous call Select V gt Select Services gt Next Call anonymous Then proceed as normal aa a Enter the phone number gt oo Lift the receiver The number is dialled Your number is not transferred Activating deactivating anonymous calling for all calls You can permanently activate deactivate the anonymous call function for all of the VoIP accounts configured on your phone or just for certain accounts V gt Select Services gt All Calls anonymous Accounts for which anonymous calling is permitted are marked with a tick Select the required entry eral Pressthe display key to tick the box Press the display key again to remove the tick Making a call to multiple participants Initiating a consultation call During a call you wa
83. een the communicating parties in real time Chatting in this sense is understood to be a written form of communication Client Application that requests a service from a server CLIP Calling Line Identification Presentation Telephony feature The number of the caller is transferred to the called party s phone display if the caller activates this feature The called party s phone must be compati ble with CLIP and the feature must be enabled on the phone port Codec Coder decoder Codec is a procedure that digitalises and compresses analogue voice before it is sent via the Internet and decodes i e translates into analogue voice digital data when voice packets are received There are different codecs with differing degrees of com pression for instance Both parties involved in the telephone connection caller sender and recipient must use the same codec This is negotiated between the sender and the recipient when establishing a connection The choice of codec is a compromise between voice quality transmission speed and the necessary bandwidth A high level of compression for example means that the bandwidth required for each voice connection is low However it also means that the time needed to compress decompress the data is greater which increases execution time for data in the network and thus impairs voice quality The time required increases the delay between the sender speaking and the recipient hearing what has been
84. er straight end of the connection cable into the connection port on the bottom of the phone E Place the straight part of the cable in the cable recess provided Insert the other jack on the connection cable into the port on the receiver 11 First steps 12 Connecting the network cable To make calls via VoIP your phone must have Internet access This connection is estab lished in the local network via a gateway You connect your phone to the same local network as the gateway See the Using the phone in different scenarios section on page 7 for an overview of the different options h a E Attach one end of the Ethernet cable to the right hand LAN port on the rear ES i L of the phone H Attach the other end of the Ethernet cable to a LAN port on your network Eth ernet switch or on the router itself Please exclusively use a shielded cable for the connection Warning If you connect your Gigaset DE410 IP PRO to a PoE capable Ethernet switch PoE class IEEE802 3af it will be supplied with power via PoE Power over Ethernet The PoE net work must not exceed the premises boundaries First steps Connecting the PC Your phone has an integrated two port switch This allows you to connect your PC to the local network via the phone and avoid using additional connection ports on the switch or router The Ethernet cable supplied is intended for this connection Do not use this cable to con
85. ermits automatic configuration for your account and click on Next gt The automatic configuration is now carried out This may take a few minutes Once the process is complete the Completing configuration screen will appear Configuration via provider profile If your provider does not enable automatic configuration your Gigaset DE410 IP PRO offers a range of provider profiles that make it easy for you to configure your VoIP accounts Each profile contains the most important configuration settings for the pro vider concerned gt Click on No if automatic configuration is not permitted and then click on Next gt The Profile Download screen will appear gt Click on Next gt to start the configuration gt Select your Country and click on Next gt gt Select your Provider and click on Next gt The most important configuration settings will now be loaded gt Click on Next gt The next step is for you to enter gt Personal provider data Configuration without provider profile If your provider is not on the list select Other Provider gt Select the required settings for your VoIP account on the following screens Your pro vider will supply you with this data General provider data Domain Specify the last part of your SIP address URI Example For the SIP address 987654321 provider com you would enter provider com Proxy Server Address The SIP proxy is your VoIP provider s gateway server Enter the IP a
86. f the secure private network The router s ALG should be deactivated if the VoIP provider offers a STUN server or an outbound proxy See also Firewall NAT Outbound proxy STUN Authentication Restriction of access to a network service by using an ID and password to log in Automatic redial Several attempts to call are made automatically when the line is busy The number is adjustable B Block dialling Enter the complete phone number and correct it if necessary Then pick up the receiver or press the speaker key to dial the phone number Broadband Internet access See DSL Buddy Subscriber with whom you exchange brief messages on the Internet in real time chat ting See also Instant messaging C Call divert CD Automatic diversion CD of a call to a different telephone number There are three kinds of call divert CDU Call Divert Unconditional CDB Call Divert Busy CDNR Call Divert No Reply Call swap Call swap allows you to switch between two callers or between a conference and an individual caller without allowing the waiting caller to listen to the call 121 Glossary 122 Call waiting CW VoIP provider feature A beep during a call indicates that another caller is wait ing You can accept or reject the second call You can activate deactivate the feature cD Call divert See Call divert Chatting Form of communication on the Internet During a chat brief messages are exchanged betw
87. fy that the IP address for the phone is never changed Displayed name VoIP provider feature You can specify any name that is to be shown to the other party during a call instead of your phone number DMZ Demilitarised Zone DMZ describes a part of a network that is outside the firewall A DMZ is set up as it were between a network you want to protect e g a LAN anda non secure network e g the Internet A DMZ permits unrestricted access from the Internet to only one or a few network components while the other network compo nents remain secure behind the firewall DNS Domain Name System Hierarchical system that permits the assignment of IP addresses to domain names that are easier to remember This assignment has to be managed by a local DNS server in each W LAN The local DNS server determines the IP address if necessary by enquiring about superordinate DNS servers and other local DNS servers on the Inter net You can specify the IP address of the primary secondary DNS server See also DynDNS Domain name Name of one several Web server s on the Internet e g www gigaset com The domain name is assigned to the relevant IP address by DNS DSCP Differentiated Service Code Point See Quality of Service QoS 123 Glossary 124 DSL Digital Subscriber Line Data transfer technology which allows Internet access over conventional phone lines Prerequisites DSL modem and the appropriate service offered by the Inter
88. gateway but the data is not encrypted Encryption The data is encrypted but the device does not have to authenticate itself to the SIP gateway In the Pre Shared Key for SRTP field enter the password for the encryption authenti cation via SRTP Saving settings gt Click on Save to save your settings on the Security Settings screen Telephony The Telephony menu provides the following setting options Connections page 85 This is where you can configure your VoIP connections and establish new connections Audio Voice quality page 87 On this screen you can optimise the voice quality of your VoIP connections Ring tones page 89 This is where you select different ring tones for your VoIP connections only available in user mode Call divert page 89 On this screen you can define options for call divert and activate or deactivate this function Dialling plans page 90 The Dialling Plans screen is where you can define the use of area codes and VoIP con nections for outgoing phone calls and enter the international and local area code for your phone connection Do not disturb DND page 91 You can use the blacklists to block incoming calls from selected numbers and also to block all anonymous calls Voice mail services page 92 84 On this screen you can configure your network mailbox Configuring phone settings via the Web configurator Connections Only available in administrator mode
89. ge 51 To record all calls set up a network mailbox for each of your VoIP accounts Settings gt Telephony gt Voice Mail Services Connection Mailbox Number gt Enter the Mailbox Number for the VoIP connection and activate the network mailbox gt Click on Save to save the settings Messaging 92 Only available in administrator mode The Messaging menu provides the option to configure the behaviour of the Message Centre key MWI Message Waiting Indication MWI light The Message Centre allows you to access your voice mails missed calls e mails and missed alarms at the press of a key 4 page 51 This key flashes if a new message has been received You can switch the flashing on or off for every message type MWI Message Waiting Indication Settings gt Messaging gt MWI Light Missed Calls Yes Voice Mail Yes MWI notification silent gt Select the message type for which the receipt of a new message should be indicated by a flashing Message Centre key Missed Calls Voice Mail gt Select whether the MWI notification the receipt of a new message should also be indicated by a beep beep or only by flashing silent gt Click on Save to save the settings Configuring phone settings via the Web configurator Services Only available in administrator mode The Services menu offers the following functions Assigning an online directory page 93 Assigning an LDAP direc
90. he Web configurator provides you with a user interface that you can use to operate and configure your Gigaset DE410 IP PRO on the PC The setup assistant makes it easier for you to set your device up for the first time Prerequisite Your phone is connected to the local network In most cases this connection is established automatically as soon as you connect the device with a network cable page 12 If this is not the case you establish the connec tion to the local network via the display menu when you set the device up for the first time page 19 Please note The Web configurator supports the following browsers Mozilla Firefox version 3 6 or higher Internet Explorer version 7 or higher Apple Safari version 5 or higher Starting the Web configurator You will need the IP address for your phone You will find this via the phone s display menu in the LAN settings VvV gt Settings gt Local Network gt page 60 Please note The IP address can sometimes change depending on the settings of the DHCP server in your network Accessing the Web configurator gt Launch the Internet browser on your PC gt Enter the IP address in the browser s address field Example http 168 192 250 10 The login screen appears gt Select the appropriate language gt Select the desired user type and enter the corresponding password User If you want to operate your phone on the PC Default passwo
91. he orig inal so that any problems introduced by others will not reflect on the original authors reputations Finally any free program is threatened constantly by software patents We wish to avoid the danger that redistributors of a free program will individually obtain patent licences in effect making the program proprietary To prevent this we have made it clear that any patent must be licensed for everyone s free use or not licensed at all The precise terms and conditions for copying distribution and modification follow Protecting our environment GNU GENERAL PUBLIC LICENCE TERMS AND CONDITIONS FOR COPYING DISTRIBUTION AND MODIFICATION 0 This Licence applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public Licence The Program below refers to any such program or work and a work based on the Program means either the Program or any derivative work under copyright law that is to say a work containing the Program or a portion of it either verbatim or with modifi cations and or translated into another language Hereinafter translation is included without limitation in the term modification Each licensee is addressed as you Activities other than copying distribution and modification are not covered by this Licence they are outside its scope The act of running the Program is not restricted and the output from the
92. hony Internet TV and to define different priorities for the data traffic You can operate your phone and a PC connected to your phone s PC port in two different VLANs You enter the VLAN identifiers VLAN tag here which you get from your network operator Warning If you operate the PC and the phone in different VLANs you can no longer access the phone s Web configurator directly from the PC Ifyou enter an incorrect value here you must reset the phone to its default settings gt page 58 After this you must re establish phone access to the local network Vv gt Settings gt Local Network 63 Configuring settings for the local network 64 Local Network Pref DNS Server Altern DNS Server VLAN Settings Back OK VLAN Settings VLAN Tagging ST LAN Port only gt Back OK VLAN LAN Port VLAN Identifier 1024 Voice VLAN Priority v Back OK go No Select VLAN Settings Press the display key to confirm the selection Select the required setting If you do not use VLAN default LAN Port only If you operate the phone and the PC within the same VLAN LAN and PC Port Ti If you operate the phone and the PC within different VLANs Press the display key to confirm the selection Enter the VLAN Identifier and confirm with KJA Value range 1 4094 Define the priority for the different services and confirm with RJS Values 1 7 Press the d
93. horised use When the PIN is activated a number combination has to be entered to access a protected area Port Data is exchanged between two applications in a network across a port Port forwarding The Internet gateway e g your router forwards data packets from the Internet to the port that the data is intended for This allows servers in the LAN to offer services on the Internet without you needing a public IP address Port number Indicates a specific application of a network subscriber Depending on the setting in the LAN the port number is permanently assigned or else it is newly assigned with each access The combination of IP address port number identifies the recipient or sender of a data packet within a network Prepare dialling See Block dialling Private IP address See Public IP address Protocol Describes the agreements for communicating within a network It contains rules for opening administering and closing a connection about data formats time frames and possible error handling 129 Glossary 130 Proxy Proxy server Computer program that controls the exchange of data between client and server in computer networks If the phone sends a query to the VoIP server the proxy acts as a server towards the phone and as a client towards the server A proxy is addressed via the IP address domain name and port Public IP address The public IP address is the address for a network component on the Internet It is ass
94. ice assignments according to IEEE 802 1p No priority Best Effort Background services e g News Ticker Background Not defined General data services Excellent Effort Control services e g routing Controlled Load Video Voice data Voice Top priority for network control software Network Control NOUBWN OO Please note Further options for optimising the voice quality are available under QoS settings Quality of Service gt page 81 Saving settings gt Click on Save to save your settings on the LAN Settings screen 79 Configuring phone settings via the Web configurator 80 Server and phone systems If you operate a separate HTTP server or a phone system in your local network use this screen to configure access to your phone Settings gt Network and Connections gt Server and Phone Systems Configure HTTP proxy gt Select whether you want to release a separate proxy server in the network for your phone gt If Yes enter the IP address for the proxy server in the Proxy Server Address field gt The Proxy Server Port is preset to 80 Change this if your server uses a different port Own HTTP server settings gt If you operate your own HTTP server enter the communication data HTTP Port Enter the number for the port to be used for communication by the HTTP server The default setting is 80 HTTPS Port Enter the number for the port to be used for secure connections by the
95. igation key End call back key Consultation key Conference key Transfer key Function keys Gigaset Activate deactivate microphone mute Make call via headset Activate deactivate speaker Depending on the operating mode Adjust the volume of the speaker receiver headset or ringer Activate display functions Open call and message lists Do Not Disturb DND function Scroll through lists and entries In idle status amp Open redial list VY Confirm or start action select entry al Open directory End reject call cancel function go back one menu level press briefly return to idle status press and hold Initiate end consultation call put participant on hold Initiate conference call Transfer call to another party Programmable keys A a a A gt A Phone overview Understanding Light Emitting Diodes LEDs Ce Flashes Incoming call gt page 32 Lights up Call is being made via the speaker gt page 34 fa Lights up Call is being made via the headset gt page 32 se Lightsup The microphone is muted gt page 34 wa Flashes New message in the Message Centre gt page 51 Le Lightsup Do Not Disturb function is activated gt page 34 Ea Flashes Incoming call on the number programmed to this key gt page 30 Lights up Call is being made on the number programmed to this key Understanding the display Display icons gt below gt AAEREN enh lt Date Application area In idle
96. igned by the Internet service provider Devices that act as a link from a local net work to the Internet gateway router have a public and a local IP address See also IP address NAT Q Quality of Service QoS Describes the Quality of Service in communication networks Differentiations are made between various Quality of Service classes QoS influences the flow of data packets on the Internet e g by prioritising data pack ets reserving bandwidth and optimising data packets In VoIP networks QoS influences the voice quality If the whole infrastructure router network server etc has QoS the voice quality is better i e fewer delays less echoing less crackling R RAM Random Access Memory Memory in which you have reading and storage rights Items such as melodies and screen pictures are saved in the RAM after you have loaded them onto the phone via the Web configurator Registrar The registrar manages the network subscribers current IP addresses When you reg ister with your VoIP provider your current IP address is saved on the registrar This means you can also be reached when on the move ROM Read Only Memory A type of memory that can only be read Router Routes data packets within a network and between different networks via the quickest route Can connect Ethernet networks and WLAN Can be the gateway to the Internet Routing Routing is the transfer of data packets to another subscriber in your network
97. inistrator Example Router IP address 192 168 2 1 Network subnet mask 255 255 255 0 DHCP server address block 192 168 2 101 192 168 2 255 Possible IP addresses for the phone 192 168 2 2 192 168 2 100 Subnet Mask The subnet mask specifies how many parts of an IP address the network prefix must comprise For example 255 255 255 0 means that the first three parts of an IP address must be the same for all devices in the network while the last part is specific to each device In subnet mask 255 255 0 0 only the first two parts are reserved for the network prefix Enter the subnet mask that is used by your network Standard Gateway Enter the IP address for the standard gateway through which the local network is con nected to the Internet This is generally the local private IP address for your router gateway e g 192 168 2 1 Your phone requires this information to be able to access the Internet Preferred DNS Server Enter the IP address for the preferred DNS server DNS Domain Name System allows you to assign public IP addresses to symbolic names The DNS server is required to con vert the DNS name into the IP address when a connection is being established to a server You can specify the IP address for your router gateway here This forwards address requests from the phone to its DNS server There is no default setting for a DNS server Alternate DNS Server Enter the IP address for the alternate DNS server that
98. ion default setting 0000 ee 19 Network mailbox 00005 50 92 NEW MESSAGE 1 reece ee eee eens 50 Network provider data 5 71 Network type cece eee eee ee 60 62 Number dialling from call list 42 dialling from LDAP directory 46 dialling from the directory 101 entering via keypad 29 searching for in directory 101 selecting from the directory 45 showing on display 32 transferring to local directory 29 O On hold niner er ea ai as 35 Online directory e0ee eee 93 selecting provider 6 93 Online directory see Directory online Open listening c cece eee 34 Operating the telephone via display menu 006 22 Outbound proxy cece eee eee 71 MODS isa lbs oxy esas EREA 72 POM ico salse ce od bake uke hein 72 Outbound server address widac dsnihiesnscianln geese neers 72 P Password for Web configurator 99 PC CONNECTING 6 0 eee eee eee eee 13 PCAP log fil si ees cease serene se 108 137 Index Phone factory settings 08 104 rebooting eee ee eee eee 104 Phone systeM 0 cece cence eee eee 7 operating in the network 80 Ype tweet EEA EEE E EI E 80 PoE Power over Ethernet 7 14 Power adapter cece cence eee 6 CONNECTING
99. is screen you configure the ports for establishing VoIP connections Settings Network and Connections gt VoIP Settings Listen ports for VoIP connections Listen ports for VoIP connections Use random ports Yes SIP port 5060 RTP port 5004 ICE enabled Yes gt Select the ports on which your phone expects incoming VoIP connections Use random ports gt Select Yes if the phone should use any available ports for the SIP port and RTP port instead of fixed ports The use of random ports is advisable if you want multiple phones to be operated on the same router gateway with NAT The phones must then use different ports so that the NAT for the router gateway is only able to forward incoming calls and voice data to one the intended phone If you click on No the phone uses the ports specified in SIP port and RTP port SIP port Specify the local communication port that the phone should use to send and receive signalling data Specify a number between 1024 and 49152 The default port number for SIP signalling is 5060 RTP port Specify the local communication port that the phone should use to receive voice data Enter an even number between 1024 and 49152 The port number must not be the same as the port number in the SIP port field If you enter an odd number the next low est even number will be selected automatically e g if you enter 5003 then 5002 is set automatically The default port number
100. ished if the address is assigned automati cally If a static IP address should be assigned to your phone your network administra tor must inform you of this You then assign this to your phone Whether you configure the network settings when you initially set up the phone page 19 or you start configuration via the display menu the settings are the same Warning The connection may be interrupted if you change the configuration for a functioning network connection You will then no longer be able to access the local network or the Web configurator and you will no longer be able to make calls via the Internet 59 Configuring settings for the local network LAN settings 60 You start network configuration via the display menu V gt Settings gt Local Network Please note To get access to network configuration you need to enter the administrator password The default setting is admin Selecting the network type Select Network Type Network Type Press the display key to confirm IPv4 the selection IPv6 Select the IP protocol that is enen OOO used in your network IPv4 or Back Select IPv6 Press the display key to confirm the selection You may be asked to configure additional settings depending on your selection IPv4 configuration gt below IPv6 configuration page 62 Back Press the display key to return to the Local Network menu from where you select the next
101. isplay key to confirm the settings Configuring settings for the local network Priorities Data packets from VLANs can be prioritised The priority determines whether the data traffic from a VLAN is given preferential treatment by the network components For the LAN port you can define the priority for voice and data separately In the case of a local network with a lot of data traffic you can achieve better quality phone connections by giving a high priority to voice data LAN port gt For Voice VLAN Priority and Data VLAN Priority select the priorities you want for the transfer of voice and data PC port For VLAN Priority select the priority you want for the transfer of PC data Range of values and their Class of Service assignments according to IEEE 802 1p 0 No priority Best Effort Background services e g News Ticker Background Not defined General data services Excellent Effort Control services e g routing Controlled Load Video Voice data Voice Top priority for network control software Network Control NOnBWDN gt Once all the settings are complete press the display key EEG to save the configura tion settings Please note Further options for optimising the voice quality are available in the Web configurator under QoS settings Quality of Service gt page 81 65 Web configurator configuring the phone on a PC Web configurator configuring the phone on a PC T
102. ithedisplay via 1 Account 1 AOM 345123456789099 D call O Removing a participant from the confer Select the participant Ces 451234567890123 Remove Add Part Press the display key to end the conference for the highlighted participant Press the display key to begin a consultation call with another participant In contrast to confer ence key att The conference participants are put on hold Please note Only participants who share the same VoIP account can participate in a conference call 37 Making calls 38 Transferring a call to another number You are speaking to one participant and you want to transfer the call to a third participant Transfer without consultation Press the transfer key The call is placed on hold mm Ms Enter the phone number for the participant to whom you want to transfer the call Press the transfer key again The call is transferred to the number you have dialled Your connection to the participant is ended Transfer with consultation Use this function to ensure that the connection is actually established E Press the transfer key The call is placed on hold Enter the phone number for the participant to whom you want to transfer the call Press the display key The number is dialled When you call the third participant you can wait for them to answer and speak to them for instance to tell them you are forwarding a call Then press the
103. ive volume settings available The current setting is shown f The last setting is saved when you change the ringer volume Use the display menu to permanently configure the ringer melody and volume page 53 33 Making calls 34 Muting You can deactivate the microphone for the receiver the speaker kit and the headset The other party can then no longer hear you x Press the mute key during the phone call Press the key again to reactivate the microphone The key is lit up while the function is activated and the icon is displayed Activating deactivating speaker mode Activating via the receiver during a call LC we Press the speaker key and put down the receiver The CO key is lit up while the function is activated and the icon is displayed In speaker mode you hear the caller via the speaker Deactivating speaker mode during a call b Paaa Lift the receiver Continue the call via the receiver Please note You should tell your caller if you have activated the speaker Do not disturb You can activate the Do Not Disturb DND function if you do not want to receive any calls and you do not want the phone to ring You can still make calls when this function is activated Le Press the Do Not Disturb key Press the same key again to deactivate the function The Le key is lit up while the function is activated and the icon is displayed Please note You can permanently d
104. key to make a call via the headset You can also switch at any time during the call Throughout the whole of this section the 7 icon can always represent either C or LO When entering the phone number lt C Press the display key to delete incorrectly entered figures to the left of the cursor gt m Press the display key to copy entered phone numbers to the local directory gt page 43 Press the end key to cancel dialling 29 Making calls 30 Dialling a number from the directory You can save up to 200 entries in the local directory You can create directory entries and manage them quickly and easily using the Web configurator page 101 or the phone s display menu page 43 To dial a number proceed as follows afl Open the directory using the navigation key Or use the display menu V gt Contacts gt Directory Scroll through the list to the required Directory name CET g Lift the receiver The default number is dialled CO gt page 45 View Options Please note You can also dial a phone number from the directory via the Web configurator page 101 Dialling a number using a function key You can assign phone numbers to up to 7 function keys you then only need to press a key once to dial the number You can increase the number of function keys by connecting extension modules Use the Web configurator to assign numbers to the function keys gt page 96 Ea Press the func
105. keys gt page 96 Download ring tones from the PC to your phone page 104 Select different ring tones for your VoIP connections page 89 Change the password for the user login page 99 Configure settings for your phone display page 100 All Web configurator functions user and administrator mode are described in the chapter Web configurator configuring the phone on a PC on page 66 Making calls Making calls Calling You make your calls using the default account if you do not make another selection The first account that is created is used as the default account You can change this using the Web configurator page 85 Selecting VoIP account If there are several VoIP accounts available 18 02 2011 on your device you can select the account you wish to use for the call 11 45 Press the display key Select the required account Lines OK Press the display key to confirm the selection Entering a number using the keypad You make a call using the phone s receiver speaker kit or a connected headset page 63 i Enter the phone number Lift the receiver Or Pag Lift the receiver ie Enter the phone number Dial Press the display key The number is dialled The duration of the call is shown while the call is in progress Instead of putting the receiver to your ear Co Press the speaker key to make a call via the speaker Press the headset
106. livered as the LDAP Display Name Server Address Server Port LDAP Search Base Username Password Max Hits search result for the search by number e g fixed line net work number only mobile phone number and IP phone number etc Format for displaying names IP address for the LDAP server in your network Port number that is used to provide the LDAP service The default setting is 389 Range in the hierarchical LDAP database where the search begins All areas have defined designations Access ID for the LDAP server Password for the access ID to the LDAP server Maximum number of search results to be displayed The default setting is 50 gt Select Yes for LDAP lookup for incoming calls if a search should be made for a caller in the LDAP directory instead of in the local directory Saving settings gt Click on Save to save your settings on this screen 95 Configuring phone settings via the Web configurator Function keys 96 On this screen you decide on the assignment of the directory key and programme the function keys Settings gt Function Keys Assigning the directory key You can use the directory key If navigation key to open the local directory by default page 43 You can change this setting gt Select which directory you want to access with the Directory Key Local Directory local directory page 43 LDAP corporate directory page 46 Online directory page 47 This e
107. ll or call swapping The waiting participant hears music while on hold N NAT Network Address Translation Method for converting private IP addresses to one or more public IP addresses With NAT the IP addresses of network subscribers e g VoIP phones in a LAN can be hidden behind a joint IP address for the router in the Internet VoIP telephones behind a NAT router cannot be reached by VoIP servers on account of the private IP address To bypass NAT it is possible to either use ALG in the router STUN in the VoIP telephone or an outbound proxy for the VoIP provider If an outbound proxy is made available you must allow for this in the VoIP settings for your phone Glossary Network Group of devices Devices can be connected in either wired or wireless mode Networks can also differ in range and structure Range Local networks LAN or wide area networks WAN Structure Infrastructure network or ad hoc network Network subscriber Devices and PCs that are connected to each other in a network e g servers PCs and phones 0 Outbound proxy Alternative NAT control mechanism to STUN and ALG Outbound proxies are implemented by the VolP provider in firewall NAT environ ments as an alternative to a SIP proxy server They control data traffic through the fire wall Outbound proxy and STUN servers should not be used simultaneously See also STUN and NAT P PIN Personal Identification Number Protects against unaut
108. ll settings to the factory settings Reset Button Configuring settings for the local network Configuring settings for the local network All of the settings for connecting your phone to the local network must be correct to ena ble communication with other devices in the network and phone calls via the Internet Your phone can be connected to the local network using an Ethernet cable When you first set up the phone the device will automatically try to connect to the local network gt page 19 This will work if You have connected the device to the network using an Ethernet cable gt page 12 The gateway automatically assigns network IP addresses using DHCP The network uses IP protocol version 4 IPv4 The phone is then automatically assigned an IP address and is connected to the local net work You can then continue configuring your phone via the Web configurator at a PC gt page 66 If the network connection is not established automatically you will initially not be able to access the Web configurator If this is the case you will have to establish the network con nection manually via the display menu If your device is assigned a static IP address your network administrator must tell you the IP address of your device You then assign this address to your phone page 60 If your network uses IPv6 you have to set your phone to Internet protocol version 6 IPv6 page 62 The connection is establ
109. llowing network configuration is the default setting on your device LAN with IP protocol version 4 IPv4 and DHCP If your phone has no network connection you will need to configure the network manu ally Depending on the type of network you will need the following information about the configuration Ifthe network uses IP protocol version 4 IPv4 with a static IP address you will need The device IP address the network subnet mask the IP addresses of the standard gate way and DNS server If the network uses IP protocol version 6 IPv6 IP addresses automatically select IPv6 as Network Type The connection is then estab lished automatically IP addresses statically the device IP address the address prefix length and the DNS server IP address If there is still no network connection you will then be asked whether you wish to config ure the connection manually gt Select if you have the required information gt Select IN if you want to use the display menu to configure the network at a later date gt page 59 If you selected ZS you can configure the network immediately Local Network Depending T H ae additional IP Address Type screens may be displayed so you can enter the required information IP Address a Back More detailed information on LAN con figuration can be found on gt page 59 gt Once you have configured all settings press the display key under KJA Your settings are saved
110. missed 6 call Using the call lists Information on the entry Phone number of the caller called party If the number is saved in the directory the name is displayed instead VoIP account on which the call was made received Date and time of the call Outgoing calls also include the duration of the connection The information displayed is determined by the information transferred by the caller and whether or not the caller appears in the directory If the caller has activated CLIP Calling Line Identification Presentation the caller s phone number is identified The caller can then be identified by this number if he or she is already saved in the directory Prerequisite The feature is activated for the VoIP account Displaying detailed information Press the display key The information available is displayed with the phone number as a minimum If the number is saved in the directory the directory entry is displayed page 43 Black Susan via 1 Account 1 01 04 11 09 30 Duration 00 03 23 Back Please note When you receive a call the phone first of all searches for a corresponding entry in the local directory If the number doesn t appear there the other directories are searched if configured page 93 41 Using the call lists Dialling a number from a list You have the following options for dialling a phone number from a list All Calls io 10 fx 04567892312 cai
111. munication Originally a European standard for mobile networks GSM can now be described as a worldwide standard However in the USA and Japan national standards were previ ously more frequently supported H Headset Combination of microphone and headphone A headset makes using speaker mode more convenient Headsets that can be connected to the telephone via a cable are available HTTP proxy Server via which network subscribers can process their Internet traffic Hub Connects several network subscribers in one infrastructure network All data sent to the hub by one network subscriber is forwarded to all network subscribers See also Gateway Router l IEEE Institute of Electrical and Electronics Engineers International body that defines standards in electronics and electrical engineering concerned in particular with the standardisation of LAN technology transmission pro tocols data transfer rate and wiring Infrastructure network Network with central structure All network subscribers communicate via a central router Instant messaging Service that uses a client program to allow chatting in real time i e to send brief mes sages to other subscribers on the Internet Glossary Internet Global WAN A series of protocols known as TCP IP have been defined for exchanging data Allnetwork subscribers are identifiable by an IP address DNS assigns adomain name to the IP address Important services on the Internet inclu
112. nable automatic look up gt Enter a name for each of the selected services in the Name of directory field This is the name under which the directory will be displayed on your device page 47 gt Choose whether to allow Automatic look up in each case Saving settings gt Click on Save to save your settings on the Online Directory screen LDAP directory Configuring phone settings via the Web configurator If your corporate network provides a directory via an LDAP server you can access this on your phone LDAP Lightweight Directory Access Protocol You can set up the function on this screen You will need information about the configuration of the LDAP server to do this Settings gt Services LDAP gt Enter a name in the Name of directory field This is the name under which the direc tory will be displayed on your device page 46 gt Enter all the data for your LDAP server and the directory LDAP Name Filter LDAP Number Filter LDAP Name Attributes LDAP filters can be used to specify criteria for searches for specific objects in the directory e g all users whose first name starts with A or all users whose post code begins with a specific number and who have not set the display name attribute etc Defines which information should be delivered as the search result for the search by name e g surname only sur name and first name etc LDAP Number Attributes Defines which information should be de
113. ncel the operation Save Save entry Copy the displayed entry to the directory Using the phone Writing and editing text A text editor is provided for entering text via the keypad ie Enter the text New Entry Each key between and is First Name assigned several letters and digits Ke Press the relevant key a certain number jki of times to enter a particular character lt C For example k 2 x the 5 key The characters available are shown in the editor field The highlighted char acter is inserted to the left of the cursor Deleting correcting characters Press the display key The character to the left of the cursor is deleted Press and hold to delete the word to the left of the cursor Entry mode A range of entry modes are available depending on the operating situation The current mode is displayed on the right hand side of the editor field Abc Letters first letter upper case others lower case e g for entering names abc Lower case only e g for entering e mail addresses 123 Digits only for entering numbers Switching entry mode Press the hash key The text entry mode will change Moving the cursor Press the navigation key briefly moves the cursor one character at a time Press and hold the navigation key moves the cursor word by word Press the navigation key moves the cursor line by line The cursor stays in a horizontal position Entering special characters CJ Press the st
114. nea e 09 meinannu io Vetere Gee oe 40 VIEWING entries 5 rac eels SoU oak NA eee Ae CET Made eae enema eee 40 Dialling a number from a list 00 cece c eee e eee tenet een e en rrente 42 Copying an entry from the call list to the directory cece eee ee eee 42 Deleting an entry or list cece cee cece cece e recent eee ne ene eeeeneees 43 Using directories ioiei eer eed Sie ee deaiaka tee esas hee ace 43 Using the local directory cece cece e ence ence nent eee ne eee eeeeneees 43 Using an LDAP directory cece ccc EE ERAN EA EE 46 Using online directories 0 cece cece een cent e een eee e teen eeeeeeenes 47 Managing messages ce cece eee cece teen eee e eee eeeeeeeees 50 Managing voice mails on the network mailbox 0 0c cece eee eee eee 50 Accessing messages via the Message Centre e cece cece cece neces 51 Contents Configuring basic settings ccc cece eee eee e cece eeeees 52 Setting the date and time ccc cece cee cee cence ene teen ene eneenees 52 Setting the ringer sse eera cated dives eo nweeide state bbs Bia deee Cele eineineiety 53 Activating deactivating advisory tones cece ee cence eect eee e eee es 55 Renaming or deleting ring tones cece cece cence eee teen eee eeeenes 55 Setting the displayi niinen E E Sy awe enced os KERRAEN E RAGA Ba oe 56 Setting the language cece cece e eee eee e en
115. net pro vider DSLAM Digital Subscriber Line Access Multiplexer The DSLAM is a switch cabinet in an exchange at which all subscriber connectors con verge DTMF Dual Tone Multi Frequency Another description for dual tone multi frequency dialling DTMF Dynamic IP Address A dynamic IP address is assigned to a network component automatically via DHCP The dynamic IP address for a network component can change every time it registers or at certain time intervals See also Fixed IP address DynDNS Dynamic DNS DNS is used to assign domain names and IP addresses For dynamic IP addresses this service is now enhanced with Dynamic DNS This permits the use of a network compo nent with a dynamic IP address as a server on the Internet DynDNS ensures that a service can always be addressed on the Internet under the same domain name regardless of the current IP address E ECT Explicit Call Transfer Participant A calls participant B The participant puts the connection on hold and calls participant C Rather than connect everyone in a three party conference A now trans fers participant B to C and hangs up EEPROM Electrically Erasable Programmable Read Only Memory Memory building block in your phone with fixed data e g default and customised settings and data saved automatically e g call list entries Ethernet network Wired LAN Ethernet uses a base band cable for data transmission with a transmission rate of 10 or 10
116. ng Gigaset QuickSync additional functions for the PC interface 109 Specifications siron e E Wa AAEE E Odean oe Hee OEA sede Se be 110 Service Customer Care cece cece cece cece eee eeeeeeee 111 Questions and answers 06 cece cee cence eee nee e eee e ee eeeeeeneeeeee 111 AUthOrisation a vos sees cc s bg takes eee AEEA T suinh eb dul E ESE ORE AA 111 Protecting our environment cc cece eee eee e cece eee eeeees 112 Using free software cece cece cece rene eee n nent eect een e een eenenes 113 Accessories cerere EEEE E E costa bee ER val eee 120 GIOSSA LY sae E E A D EE E DE EEO ERO 121 e E A E E A Keg VEN We webu cee ES 134 Following safety precautions Following safety precautions Warning Be sure to read this user guide and the safety precautions before using your telephone Please note Use only the power adapter supplied as indicated on the underside of the tel ephone Using your telephone may affect nearby medical equipment Be aware of the technical conditions in your particular environment e g doctor s surgery Do not install the phone in a bathroom or shower room The phone is not splashproof Do not use your phone in environments where there is a risk of explosion e g auto paint shops If you give your phone to a third party make sure you also give them the user guide Remove faulty telephones from use or have them repaired by our Service team
117. nt to consult a second participant Press the consultation call key during the call The call is placed on hold You can make another call to a second participant Once the call has ended press the consultation key again You are reconnected to the first participant Accepting rejecting call waiting You hear the call waiting tone during a phone call The display shows the caller s number Call Waiting where calling line identification is permitted via 1 Account 1 page 35 and their name if they are saved GA Tim Brown in the directory 23456787656 The display also shows the subscriber Accept Reject number used to receive the call and indicates whether this is a ringback 35 Making calls 36 Accepting a call Accept Press the display key to accept the call You are connected to the waiting participant Call Swap 11 42 The first participant hears music on hold The via Zi Account 1 number is displayed and the 67 icon identi LEA 345123456789099 fies it as the waiting participant Gs CAR esp OTSA ONES Select the connection Remove Add Part Press the display key to end the selected connection Rejecting a call Reject Press the display key to reject the waiting call Activating deactivating call waiting You can deactivate call waiting during a call for all of the accounts configured on your phone or just for certain accounts V gt Select Services gt Call Waiting Accounts for which call
118. ntact name and the number you have defined as the default number Dialling a number from the directory gt Click on the phone symbol next to the number The number is dialled via the phone s handsfree function gt Clickon to end the call or to interrupt the dialling Searching for an entry gt Inthe search field in the top right enter a name or part of a name and click on the mag nifier symbol Q All entries beginning with the entered string are displayed Creating a new entry gt Click on the button to create a new entry FirstName Surname Phone Home Phone Work Phone Mobile Default Number gt Enter the First name and Surname as well as the numbers for the contact You can enter two private business and or mobile numbers each gt If you have entered multiple numbers select one of them as the Default Number gt Click on J to save the entry 101 Configuring phone settings via the Web configurator Displaying an entry gt Click on the arrow gt in front of the name to display the entry in full Name Black BlackSusan Phone Home Phone Work Phone Mobile Default Number gt Click on the arrow w in the top left to hide the contact details and return to the list Editing the entry gt Clickon A to edit the entry Deleting the entry gt First click on Ej and then on to delete the entry 102 All calls Configuring phone settings via the Web configurator
119. ntegrated into the phone system architecture As a result Invitations to conference calls can be organised via the phone system The phone system can be backed up to a server or the system can be started via the network Online directories LDAP can be managed centrally Using the phone in different scenarios Using your phone in a simplified environment without a phone system You can also use your Gigaset DE410 IP PRO without a phone system ees Internet Connection ISDN S2M SIP provider Gigaset IP telephone with integrated switch Gigaset DE410 IP PRO Your PC is connected directly to the phone providing you with an additional LAN con nection in your network H Acts as a gateway to the Internet for the connected devices Routes VoIP calls from the phone to the Internet E The SIP provider transfers calls from the Internet and establishes a connection with the standard telephone network In this scenario you must manually configure the VoIP accounts for your phone You can create up to 6 VoIP accounts on your phone First steps First steps Check the package contents Telephone Gigaset DE410 IP PRO Receiver with cable for connection to the phone Ethernet cable for connecting a PC Wall bracket and Tool for fixing the handset retainer when mounting the device on the wall Insert strips for labelling the function keys with protective film Optional Power adapter fo
120. ntry is only shown if an online directory is configured page 93 In this case the service name is displayed here Programmable keys Your Gigaset DE410 IP PRO allows you to assign frequently used functions or phone num bers to up to 7 keys so that you can access them with one key press You can increase the number of function keys by connecting extension modules page 15 All available function keys are shown with the Phone Number and Key setting gt Click on Edit to assign a phone number or function to a Key The window for program ming the selected key will open Key Function Select Connection Name gt Select the required function from the Function Select list Line Assigns a specific connection to the function key You can use the key to make a call via this connection or to answer an incoming call for this connection The key flashes if a call comes in and lights up if the line is busy gt Select the required connection All configured connections are displayed for you to choose from page 85 Park Orbit This function key is used to park a call The participant hears the hold music This function key allows you to transfer calls within a group which share a common line It will be configured on all extensions for the group The Park Orbit keys on all extensions flash if a call has been parked on an extension The call can be picked up on any extension by pressing the key gt Enter the Ph
121. on Update firmware to start the search and to load the new firmware Updating manually gt Download the new firmware from the Internet onto your PC and then open the firmware update screen User defined firmware file PST Browse Load gt Select No for Automatic check for software updates and or Automatic check for pro file updates gt Click on Browse and select the file from the file system on your PC gt Click on Load to start the update process When the firmware update is started the device first checks whether the prerequisites are in place for successfully downloading the firmware A successful update is indicated by an advisory message Saving settings gt Click on Save to save your settings on the screen Checking the status of the phone Checking the status of the phone Only available in administrator mode You will find information about the status of the phone and diagnostic information in the Status menu Device Status gt Device This screen shows general information about your phone IP Configuration IP Address The phone s current IP address within the local network MAC Address LAN The phone s device address Software Firmware Version Version of the firmware currently loaded on the phone You can download updates of the firmware to your phone page 105 VoIP status List of all configured VoIP connections with the Name Status and which connection is configured as the Default Send Ac
122. one Number of the shared line that is configured on the phone system as identifier Please note This function is only available if your Gigaset DE410 IP PRO is connected to a phone system supporting Park Orbit e g Gigaset T500 gt Configuring phone settings via the Web configurator Speed Dial Assigns the speed dial for a phone number to the function key gt Enter the phone number that is to be dialled using this function key BLF A function key that is configured as BLF Busy Lamp Field indicates the status of a shared line It will be configured on all extensions for the group The keys will flash on all extensions if a call comes in and light up if the line on any extension is busy No actions are possible for this key gt Enter the Phone Number of the shared line that is configured on the phone system as identifier Call Divert Assigns a call divert to the function key gt Enter the connection for which you want the call divert to apply and enter the Phone Number to which the calls are to be diverted The call divert set up here applies to all calls To configure different call divert rules use the screen Settings gt Telephony gt Call Divert page 89 None Nothing assigned Click on Save to accept the key assignment You will now be returned to the Function Keys screen where you can programme more keys Saving settings gt Click on Save to save the settings on this screen System setting
123. one connections or during data exchange e g between a fixed line net work and a mobile network Access code The prefix is automatically added to numbers during dialling gt Define when it should be used None if you do not use an access code With numbers from Directory amp Call lists With All numbers Saving settings gt Click on Save to save your settings on the Dialling Plans screen Do not disturb DND Block individual phone numbers and or all anonymous calls You will then be unavailable for these calls your phone will not ring Settings gt Telephony gt Do Not Disturb Activate DND list yYes 9 No Name Phone Number Add Delete all W Block anonymous caller Select Yes to activate the Do Not Disturb function Enter the Name and Phone Number for the call Click on Add to save the entry to the do not disturb list Click on Delete to delete an entry Click on Delete all to delete all entries Click on Block anonymous caller to block all anonymous calls Click on Save to save your settings on this screen vvv v v v v 91 Configuring phone settings via the Web configurator Voice mail services Only available in administrator mode Some VoIP providers offer answering machines on the network network mailboxes These accept incoming calls on the corresponding VoIP phone number You can access voice mails on the network mailbox via the display menu page 50 or the Message Centre gt pa
124. ons are prohibited by law if you do not accept this Licence Therefore by mod ifying or distributing the Program or any work based on the Program you indicate your acceptance of this Licence to do so and all its terms and conditions for copying distribut ing or modifying the Program or works based on it 6 Each time you redistribute the Program or any work based on the Program the recip ient automatically receives a licence from the original licensor to copy distribute or mod ify the Program subject to these terms and conditions You may not impose any further restrictions on the recipients exercise of the rights granted herein You are not responsi ble for enforcing compliance by third parties to this Licence 7 If as a consequence of a court judgment or allegation of patent infringement or for any other reason not limited to patent issues conditions are imposed on you whether by court order agreement or otherwise that contradict the conditions of this Licence they do not excuse you from the conditions of this Licence If you cannot distribute so as to sat isfy simultaneously your obligations under this Licence and any other pertinent obliga tions then as a consequence you may not distribute the Program at all For example if a patent licence would not permit royalty free redistribution of the Program by all those who receive copies directly or indirectly through you then the only way you could satisfy both it and this Li
125. ort SIP Session Initiation Protocol Signalling protocol independent of voice communication Used for establishing and ending a call It is also possible to define parameters for voice transmission SIP address See URI SIP port Local SIP port Local port by means of which SIP signalling data is sent and received for VolP SIP provider See VolP provider SIP proxy server IP address of your VolP provider s gateway server Static IP address See Fixed IP address STUN Simple Transversal of UDP over NAT NAT control mechanism STUN is a data protocol for VoIP telephones STUN replaces the private IP address in the VolP telephone data packets with the public address of the secure private network To control data transfer a STUN server is also required on the Internet STUN cannot be implemented with symmetric NATs See also ALG Firewall NAT Outbound proxy Subnet Segment of a network 131 Glossary 132 Subnet mask IP addresses consist of a fixed line network number and a variable subscriber number The network number is identical for all network subscribers The size of the network number part is determined in the subnet mask In the subnet mask 255 255 255 0 for example the first three parts of the IP address are the network number and the last part is the subscriber number Symmetric NAT Asymmetric NAT assigns different external IP addresses and port numbers to the same internal IP addresses and port numbers depending on
126. ource code for all modules it contains plus any associated interface definition files plus the scripts used to control compilation and installation of the executable However as a special exception the source code distributed need not include anything that is normally distributed in either source or binary form with the major components compiler kernel and so on of the operating system on which the executable runs unless that component itself accom panies the executable If distribution of executable or object code is made by offering access to copy from a des ignated place then offering equivalent access to copy the source code from the same place counts as distribution of the source code even though third parties are not com pelled to copy the source along with the object code 4 You may not copy modify sub license or distribute the Program except as expressly provided under this Licence Any attempt otherwise to copy modify sub license or dis tribute the Program is void and will automatically terminate your rights under this Licence However parties who have received copies or rights from you under this Licence will not have their licences terminated so long as such parties remain in full com pliance Protecting our environment 5 You are not required to accept this Licence since you have not signed it However noth ing else grants you permission to modify or distribute the Program or its derivative works These acti
127. ovider Data Additional VoIP Data e Configure the VoIP provider e Connection assignment to all handsets Personal Provider Data Finish VoIP Configuration Finish Assistant To continue click Next Afterwards you will be able to change all the settings that you create using the setup assistant in the Settings tab page 74 When you have completed the fields on a screen click on Next gt If you want to go back a screen to change something click on lt Back Use Cancel to close the setup assistant gt Make sure that you have the registration data for your VoIP provider to hand before you begin the configuration gt Click on Next gt to begin the configuration Configuring a VoIP account You have the following options for configuring a VoIP account Auto Configuration Configuration is completed without you needing to enter any information Your VoIP provider must permit this for your account Profile Download Your provider s default settings are used You only have to enter your personal registration data Manual configuration You create all the settings yourself 69 Web configurator configuring the phone on a PC 70 Automatic configuration VoIP Account e eeaeeeed If your provider has issued you with a configuration code you can use it to start the automatic connection configuration here Auto Configuration Q Yes No To continue click Next Cancel gt Select Yes if your provider p
128. page 45 45 Using directories Using an LDAP directory 46 If your corporate network provides a directory via an LDAP server you can access this on your phone LDAP Lightweight Directory Access Protocol Prerequisite You have set up this function via the Web configurator page 95 You can give the LDAP directory a name in the Web configurator This will then appear in the display in place of LDAP Directory Opening an LDAP directory You can open the LDAP directory in idle status via the display menu V gt Contacts gt LDAP Directory Or BM Press and hold navigation key Searching for and displaying an entry MS Enter the name or first few letters LDAP Directory For information on entering text page 23 The search will automatically start as soon as you stop inputting characters All matching entries are displayed The search field is displayed again if no matching entries are found You can start a new search Scroll to the required entry LDAP Directory Press the display key Brown Albert 3 The entry will be displayed Brown Tim a Back View Dialling from the LDAP directory Display the entry Select the number Brown Albert e Lift the receiver N 49 123 4567890 F The number is dialled 4 789 12345678901 89 987654321 Back v Using directories Using online directories Online directories are available on the Internet You can Use public
129. r 101 in Web configurator 101 Looking after your telephone 109 M Main Menu 0 cece cece eee eee 25 Making calls eee eee eee 29 Medical equipment 06 6 Memory keys eeee eee eeeeee 30 MENU aa suc EE EEEE AREA iene 25 navigation 6 cece eee eee eee 25 Settings ines scieeie ia cucselavaie es oleae and orale 74 Start TONE ainei rera eee eee eee 55 USING 2 diate in heiecelans Bs areas vale wiearesed eta 25 Menu tree diS plaiser eorna aeaaea 27 Web configurator 06 68 Message Centre 0 ee eee 31 51 ICONS n vio asee 6 tae dae Beltane s 6 dae 51 OPENING s sexs thie ne aaa Ee etre 51 opening message list 51 Message Centre key 04 2 51 Messages VOICE W366 aise cas e i ea 50 92 Missed call IN Call lists vies s oasaesedseneness 40 in Message Centre 005 51 Move CUISOF 6 cee eee cece eee eee eee 23 Mute key 0 cece cece eee eee ee 2 34 Mute see Muting M IN ee nere doe t eni Slane ainad es 34 MWI Message Waiting Indication 50 92 N NAS System esso rissiscrnosricrenrisanes 7 MAar eara a I E eR 71 refresh time cece eee eee 72 Navigation key e0ee 2 24 Network setting up for the first time 19 setting up via display menu 59 setting up via Web configurator 74 WIE iicadse E 59 Network configurat
130. r connecting the phone to the mains power supply if required with three different plug in modules Europe Great Britain USA The device is powered by PoE Power over Ethernet if it is connected to a switch with PoE functionality page 14 First steps Firmware update Whenever there are new or improved functions for your Gigaset firmware updates are made available for you to download to your phone page 105 If this results in opera tional changes to your phone a new version of this user guide or the necessary amend ments are published on the Internet at www gigaset com pro Select the product to open the relevant product page for your telephone where you will find a link to the user guide To find out what version of firmware is currently loaded on your phone see page 107 Setting up and connecting the device 10 The phone is designed for use in dry rooms in a temperature range of 0 C to 45 C gt Set up the phone at a central point where a connection to the local network is availa ble Warning Never expose the Gigaset DE410 IP PRO to the following heat sources direct sunlight or other electrical appliances Protect your Gigaset from moisture dust corrosive liquids and fumes Please note You can also mount your Gigaset DE410 IP PRO on the wall page 16 First steps Connecting the receiver Insert the connector which can be found on the long
131. rd user Administrator If you want to configure your phone Default password admin gt Click on OK The Web configurator will now start 66 Web configurator configuring the phone on a PC In the following all functions of the Web configurator are described Please note that in User mode not all functions are available Please note For your security you should change the default passwords page 99 Launching the Web configurator In administrator mode If you have not set up a VoIP account yet the setup assistant screen will appear page 69 If you have already set up a VoIP connection select the function that you wish to use Use the Settings tab to set or change individual functions on your phone gt page 74 Open the Status tab to obtain information about the status of your phone gt page 107 67 Web configurator configuring the phone on a PC Understanding the Web configurator menu tree The following illustration shows the Web configurator menu tree 68 Functions that are available in user mode are marked by an asterisk Configuration Assistant gt page 69 Settings Network and Connec tions LAN Settings Server and Phone Systems QoS Settings VoIP Settings Security Settings Telephony Connections Audio Ring Tones Call Divert Dialling Plans Do Not Disturb
132. rmat dd mm yyyy If you have changed the date format in the System gt Display menu enter the date here as well in the mm dd yyyy format page 100 Setting the time zone gt Select your Time Zone from the list gt Activate the Automatically adjust clock to summer time changes option if necessary Saving settings gt Click on Save to save the settings on this screen Configuring phone settings via the Web configurator Security Access to the Web configurator is password protected for security purposes Default settings User name Password Administrator admin User user Settings gt System gt Security On this screen you can change the passwords for administrator identification and user identification For security reasons you should always do this after getting started with your device and then at regular intervals Old Password New Password Confirm New Password gt Enter the old password gt Enter a new password in the field below and repeat it in the Confirm New Password field Saving settings gt Click on Save to save the settings on this screen 99 Configuring phone settings via the Web configurator 100 Display On this screen you can configure a range of settings for your phone display Settings gt System gt Display Setting the display brightness and contrast You can set the display brightness to one of three levels and the contrast to one of six These measures help to optimis
133. s You can create the following settings in the System menu LA A E E E E E E a Define the date and time or time server Change the security passwords for administrator and user identification page 99 Display set brightness for the display as well as date and time format page 100 Edit your local directory page 101 Edit your call lists page 103 Load ring tones page 104 Restart the device and restore factory settings page 104 Save and restore telephone data page 105 Perform and configure a firmware update page 105 97 Configuring phone settings via the Web configurator 98 Date and time Only available in administrator mode On this screen you can specify a time server or enter the date and time manually Settings gt System gt Date and Time Defining the time server gt Select Yes for Automatic adjustment of system time with time server Automatic adjus nt of system O Yes No time with time s i ast synchronization with time 23 07 2010 15 08 59 Time Server Enter the IP address for the required time server in the Time Server field The most recent synchronisation carried out with the time server is shown Entering the date and time manually gt Select No for Automatic adjustment of system time with time server Automatic adjustment of system ves No time with time server Edit Time Edit Date gt Enter the Date and Time Time format ss mm Date fo
134. s activated the phone will not ring if an anonymous call is received The call is still shown on the display Select the desired option Select Press the display key to confirm the selection The change is made immediately Configuring basic settings Activating deactivating advisory tones Your phone uses advisory tones to tell you about different activities and statuses The fol lowing advisory tones can be activated deactivated independently of each other Key Tones Each key press is signalled acoustically Confirmations After completing an entry setting and when a new entry appears in the network mailbox or call list when you make an incorrect entry or when you scroll to the top of a menu V gt Settings gt Audio Settings gt Advisory Tones Select Key Tones or Confirma Advisory Tones tions Key Tones Press the display key to activate Confirmations or deactivate the selected func tion Back Renaming or deleting ring tones You can rename or delete ring tones which have been loaded via the Web configurator page 104 V gt Settings gt Audio Settings gt Audio Pool All available ring tones are listed You can Audio Pool only change those which you loaded your My Tone 1 a self My Tone 2 Select the desired ring tone My Tone 3 v OAS Press the display key to revise Back Options the ring tone 55 Configuring basic settings Renaming ring tone Audio Pool Select th
135. said COLP COLR Connected Line Identification Presentation Restriction Feature provided by a VoIP connection for outgoing calls COLP displays the phone number accepting the call on the calling party s display unit The number of the party accepting the call is different to the dialled number e g if the call is diverted or transferred The called party can use COLR Connected Line Identification Restriction to prevent the number from appearing on the calling party s display Glossary Consultation call You are on a call With a consultation call you interrupt the conversation briefly to establish a second connection to another participant If you end the connection to this participant immediately then this was a consultation call If you switch to and fro between the first and second participants it is called call swapping CW Call waiting See Call waiting D DHCP Dynamic Host Configuration Protocol Internet protocol that regulates the automatic assignment of IP addresses to network subscribers The protocol is made available in the network by a server A DHCP server can for example be a router The phone contains a DHCP client A router that contains a DHCP server can assign the IP addresses for the phone automatically from a defined address block This dynamic assignment means that several network subscribers can share one IP address although they use it alternately and not simultaneously With some routers you can speci
136. se the navigation key to select the required language To do this press up or down on the navigation key Further information about the navi gation key can be found on gt page 24 gt Press the display key under eq to confirm your selection You can also use the OK function on the navigation key by pressing VW in the centre of the key Select your Language English Francais gt Use the navigation key to select the Select Time Zone required time zone GMT GMT Dublin Lon gt Press the display key under JJ to GMT 01 00 Amster confirm your selection GMT 02 00 Athens When you have made your selection press the end key to return to the last entry screen You can correct your selection if necessary Please note The date and time are automatically set by a time server You can select a time server using the Web configurator or deactivate this function page 98 First steps Establishing a connection to the local network Your phone must be connected to the local network before it can connect to the Internet and before you can operate it from a PC The device checks to see if a network connection already exists The network connection is automatically established if the phone has automatically been assigned an IP address from a DHCP server in the network If this is the case the following screen will not appear and you can skip to gt page 20 Please note The fo
137. server There is no default setting for a DNS server Altern DNS Server Enter the IP address for the alternate DNS server that should be used in situations where the preferred DNS server cannot be reached gt Once all the settings are complete press the display key ERJA to save the configura tion settings 61 Configuring settings for the local network IPv6 configuration IP Address Static C Auto Configuration Back Select Select IP Address Type Md Press the display key to confirm the selection Select Auto Configuration if your device receives the IP address via a DHCP server Select Static if your device receives a fixed IP address If the Auto Configuration setting is selected all further settings are automatically config ured They are displayed here and cannot be changed Local Network IP Address Prefix Length Pref DNS Server Back IP Address If you have selected Static as the address type you must now create the following set tings IP Address Prefix Length and Pref DNS Server Altern DNS Server Ask your network administrator for your net work settings Enter an IP address for your phone This IP address allows your phone to be reached by other subscribers in your local network e g PC The IP address comprises 128 bits and is represented by eight blocks of hexadecimal figures from 0 to FFFFFF that are separated by a colon e g 2001 b
138. sked to configure additional settings depending on your selection IPv4 configuration gt Select Dynamic if your device receives the IP address via a DHCP server gt Select Static if your device receives a fixed IP address If the Dynamic setting is selected all further settings are configured automatically They are displayed and cannot be changed If you selected Static as the address type you must create the following settings IP Address Type IP Address Subnet Mask Standard Gateway Preferred DNS Server Alternate DNS Server IP Address Enter an IP address for your phone This IP address allows your phone to be reached by other subscribers in your local network e g PC The IP address comprises four individual groups of numbers with decimal values from 0 to 255 that are separated by a dot e g 192 168 2 1 75 Configuring phone settings via the Web configurator 76 Please note The IP address must be included in the address block used by the router gateway for the local network The valid address block is defined by the IP address for the router gateway and the subnet mask see example The IP address must be unique across the network which means that it must not be used by another device connected to the router gateway The fixed IP address must not belong to the address block that is reserved for the DHCP server for the router gateway Check the settings on the router or ask your network adm
139. smoothly The following settings allow you to adjust your Gigaset to your individual Internet connection Settings gt Telephony gt Audio You can set the following parameters for the voice quality Packed time for RTP packages ms 20 Voice Quality Optimised for high bandwidth Optimised for low bandwidth Own Codec preference Selected codecs Available codecs G 722 lt Add G711 alaw G 711 p law Remove gt Down Up Silence Suppression Packed time for RTP packages gt Select the interval for sending RTP packets 20 or 30 ms RTP Real time Transport Protocol is a protocol for the continuous transmission of audiovisual data streams via IP based networks 87 Configuring phone settings via the Web configurator 88 Voice quality gt Select the voice quality that matches the bandwidth of your DSL connection Optimised for high bandwidth Optimised for low bandwidth Select Own Codec preference if you want to determine the codecs yourself Both parties involved in a phone connection caller sender and recipient must use the same voice codec The voice codec is negotiated between the sender and the recipient when establishing a connection You can influence the voice quality by selecting bearing in mind the bandwidth of your Internet connection the voice codecs your phone is to use and specifying the order in which the codecs are to be suggested when a VoIP con nection is established gt
140. st cause it when running is commenced for such interactive use in the most ordi nary way to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty or else saying that you provide a war ranty and that users may redistribute the program under these conditions and telling the user how to view a copy of this Licence Exception if the Program itself is interac tive but does not normally print such an announcement your work based on the Pro gram is not required to print an announcement These requirements apply to the modified work as a whole If identifiable sections of that work are not derived from the Program and can be reasonably considered independent and separate works in themselves then this Licence and its terms do not apply to those sections when you distribute them as separate works But when you distribute the same sections as part of a whole which is a work based on the Program the distribution of the whole must be on the terms of this Licence in which the permissions for other licensees extend to the entire whole and thus to each and every part regardless of who wrote it 115 Protecting our environment 116 Thus it is not the intent of this section to claim rights or contest your rights to work writ ten entirely by you rather the intent is to exercise the right to control the distribution of derivative or collective works based on the Program In addition
141. t page 55 Audio Resource gt page 55 Display Backlight gt page 56 Contrast gt page 57 Language gt page 57 Local Network gt page 60 Reset gt page 58 27 Using the phone Operating via the PC 28 You can operate the main functions of your phone from your PC by using the Web config urator Starting the Web configurator To start the Web configurator you need the IP address of your phone You will find this via the display menu of the telephone in the LAN settings for the device V gt Settings Local Network page 60 Please note The IP address for your device can sometimes change depending on the settings of the DHCP server in your network Accessing the Web configurator gt Open the Internet browser on your PC gt Enter the IP address in the address field Example http 168 192 250 10 The login screen appears gt Select the appropriate language gt Select User as the user type and enter the corresponding password The default setting for the password is user but this can be changed gt Click on OK In User mode the following functions are available Manage your contacts in the local directory and dial numbers directly page 101 View your call lists page 103 Forward incoming calls to another phone number page 89 Block individual phone numbers and or all anonymous calls page 91 Decide on the assignment of the directory key and programme the function
142. t C Search Enter the surname and city of the subscriber you are looking for For information on entering text gt page 23 Scroll from line to line Press the display key to start the search If several entries are found for the city a list is displayed so that you can narrow down the location search OK Select city Start search Please note The City field is not available in the private directory Name Search Press display key Enter the number for the entry you are searching for Press the display key to start the search A message is displayed if no entry is found You can then Press the display key to change your search request Or New Press the display key to start a new search Search results Online 1145 Brown Tim Avenue 34 89567 City View Online Surname lt C Search Susan Black 1 377 098 1234567890 M 345 678 345621 49 698 987654321 gt M Copy to Directory Brown Tim Forster Fred Back OK Using directories The search results are displayed as a list The first entry found is displayed with the name and available address information The number of the displayed entry is shown in the top right corner along with the total number of entries found If more than 99 entries are found a message including the number of results found is dis played You can then refine the search or request for the entire list to be displ
143. the body of this Licence 117 Protecting our environment 118 9 The Free Software Foundation may publish revised and or new versions of the General Public Licence from time to time Such new versions will be similar in spirit to the present version but may differ in detail to address new problems or concerns Each version is given a distinguishing version number If the Program specifies a version number of this Licence which applies to it and any later version you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation If the Program does not specify a version number of this Licence you may choose any version ever published by the Free Software Foundation 10 If you wish to incorporate parts of the Program into other free programs for which the distribution conditions are different write to the author to ask for permission For soft ware which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of pro moting the sharing and reuse of software generally NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE THERE IS NO WARRANTY FOR THE PROGRAM TO THE EXTENT PERMITTED BY APPLICABLE LAW EXCEPT WHEN OTHER WISE STATED IN WRITING THE COPYRIGHT H
144. the public address from a STUN server on the Internet Simple Transversal of UDP over NAT STUN can only be used with asymmetric NATs and non blocking firewalls The phone does not direct the connection request to the SIP proxy but to an outbound proxy on the Internet that supplies the data packets with the public address The STUN server and outbound proxy are used alternately to work around the NAT fire wall in the router gateway gt Enter the required data for the STUN server or outbound proxy STUN enabled Click on Yes if you want your phone to use STUN as soon as it is used on a router with asymmetric NAT STUN Server Address Enter the DNS name or the IP address of the STUN server on the Internet If you have selected Yes in the STUN enabled field then you must complete this field STUN Server Port Enter the number of the communication port on the STUN server The default port is 3478 STUN Refresh Time sec Enter the time intervals seconds at which the phone should repeat the registration with the STUN server The repeat is required so that the phone s entry in the tables of the STUN server is retained The repeat will be carried out for all activated VoIP phone numbers Ask your VoIP provider for the STUN refresh time if necessary The default setting is 30 seconds 71 Web configurator configuring the phone on a PC 72 NAT Refresh Time sec Specify the intervals at which you want the phone to update its entry in
145. then decide whether to accept or reject the call Rejecting a call Reject Press the display key or the end key to reject the call Making calls Ending a call Y r Put down the receiver or press the end key L _ Using functions when making a telephone call Display when establishing a connection or during a call Connection GD Info HDSP a 09 13 The display shows The VoIP account you are using to make via 1 Account 1 the call Black Susan The caller s number where calling line 23456787656 identification is permitted page 35 Q and their name if they are saved in the directory Connection icon This indicates the status of the connection f Establishing a connection CY Connection interrupted GP Connection established Gran Conference call indicates a connection with the highest voice quality indicates that it is an encrypted connection shows the duration of the call Press the display key to view technical information about the phone This function is helpful when calling the Service Hotline for example Adjusting the volume You can adjust the volume of the receiver speaker kit or headset during a call You can adjust the volume of the ringer while the phone is ringing To decrease the volume press the left side of the key and to increase the vol ume press the right side of the key Each time you press the key the volume will increase or decrease by one level i 1 There are f
146. ther information on environmentally friendly products and processes is available on the Internet at www gigaset com Environmental management system Gigaset Communications GmbH is certified according to the interna tional standards ISO 14001 and ISO 9001 ISO 14001 Environment Certified since September 2007 by T V SUD Management Service GmbH ISO 9001 Quality Certified since 17 02 1994 by T V S d Management Service GmbH Disposal All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities This crossed out wheeled bin symbol on the product means the product X is covered by the European Directive 2002 96 EC The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health It is a precondition for reuse and recycling of used electri cal and electronic equipment For more detailed information about disposal of your old appliance please contact your local council refuse centre or the original supplier of the product Protecting our environment Using free software GNU GPL GNU LGPL BSD licence OpenSSL licence The Gigaset DE410 IP PRO includes free software that is licensed under the GNU General Public Licence This free software was developed by a third party and is protected by copyright The softw
147. tion key The number assigned to the function key is dialled Making calls Dialling a number from the call lists The following calls are saved Outgoing calls redial list Accepted calls Missed calls The last 60 numbers are stored in each of the call lists The name will appear on the display if you have saved the number in the directory You can browse through the entries and dial directly from within the record If there are new entries in the missed calls list the Message Centre key La flashes and the MM icon is displayed To save numbers from a list in the directory see page 40 Viewing call lists and dialling numbers Open the required call list res Open the redial list using the navigation key Open the list of missed calls in the Message Centre Or use the display key Press display key to show the call lists 18 02 2011 Select list All Calls 11 45 Outg Calls Accept Calls Lines Missed Calls OM Press the display key to open the selected call list The last most recent call or dialled phone number is shown on the display Select another entry if necessary AllCalls 2 30 Lift the receiver fx 04567892312 The number is dialled Black Susan R Brown Tim View Options v Please note You can also access the call lists using the Web configurator page 103 31 Making calls Initiating ringback You can initiate a ringback if the n
148. tory page 95 Online directory If you want to use an online directory page 47 select the provider on this screen who supplies the directory on the Internet Also specify which service you want to use Settings gt Services gt Online Directory The available provider directories are displayed Online Directory Provider Automatic look up tel search ch Klicktel GER EDSA De Gule Sider Telefoongids NDL Eniro Gigaset PRO gt Select the providers whose online directories you want to use by selecting the check boxes under Select gt If you select the Automatic look up option when a call comes in the online service automatically looks up the name of the caller in the online directory This function must be available for the provider directory Configuring an additional provider gt To use the online services of another provider enter the access data under Settings for additional provider Provider Name Server Address Username Password 93 Configuring phone settings via the Web configurator 94 gt Select the service s you want to use White Pages public directory supplied on the Internet by the provider entered above Yellow Pages yellow pages supplied on the Internet by the provider entered above Private NetDirectory directory managed by yourself if enabled by your provider You can enable one two or all three services Name of directory Enable White Pages E
149. ts to the free software You shall have no right to assert a claim against Gigaset Communications GmbH based on liability for defects if a defect in the product was or could have been caused by changes you have made to the programs or their configuration Furthermore you shall have no right to assert a claim against Gigaset Communications GmbH based on liability for defects if the free software violates the copyright of third parties Gigaset Communications GmbH shall provide no technical support for the software including the free software included within it if it has been changed 113 Protecting our environment 114 Open source software licences GNU General Public Licence GPL Version 2 June 1991 Copyright C 1989 1991 Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA Everyone is permitted to copy and distribute verbatim copies of this licence document but changing it is not allowed Preamble The licences for most software are designed to take away your freedom to share and change it By contrast the GNU General Public Licence is intended to guarantee your free dom to share and change free software to make sure the software is free for all its users This General Public Licence applies to most of the Free Software Foundation s software and to any other program where the authors commit to using it Some other Free Soft ware Foundation software is covered by the GNU Lesser General
150. umber you have called is busy Prerequisite This func tion is supported by your phone system or your provider CEA Press the display key to initiate a ringback Ringback is initiated as soon as the line is free again Deactivating ringback You can deactivate the ringback for all of the VoIP accounts configured on your phone or just for certain VoIP accounts V gt Select Services gt Active Ringbacks Accounts for which ringback is permitted are marked with a tick Select the required entry Gere _ Press the display key to remove a tick and to deactivate the ringback Receiving incoming calls 32 You hear the ringer and the speaker key C flashes If the call is received on one of the phone numbers programmed on a function key this function key flashes The display shows the caller s number where 11 42 calling line identification is permitted via 1 Account 1 page 35 and their name if they are saved Black Susan in the directory OD 23456787656 The account that the call is received on is also Reject Silence shown Pad Lift the receiver You can speak to the caller Please note When you receive a call the phone first of all searches for a corresponding entry in the local directory If the number doesn t appear there the other directories are searched if configured page 93 Deactivating the ringer SIE Cs Press the display key to deactivate the ringer You can
151. ut authentication The Server Certificates and CA Certificates lists contain all downloaded certificates gt Select a certificate from one of the lists gt Click on Remove to delete the certificate from the list gt Click on Details to display information about the certificate Import a local certificate In order for a certificate to be downloaded to your phone it must be available in your net work gt Click on Browse to search for the file on your PC or in your network Select the required file gt Click on Upload to download the file onto the device Invalid Certificates The list contains all invalid certificates gt Select a certificate from the list gt Click on Accept to accept the certificate anyway gt Click on Reject to reject the certificate 83 Configuring phone settings via the Web configurator Secure Real Time Protocol SRTP The Secure Real time Transport Protocol SRTP allows voice data transferred with the Real time Transport Protocol RTP to be encrypted gt gt Activate or deactivate the Secure Real Time Protocol SRTP Select whether you want to Accept Non SRTP Call or not If this function is activated you also accept incoming calls from a number that does not use SRTP Select SRTP Security Type Encryption and Authentica The data is encrypted and the device must authenticate tion itself to the SIP gateway Authentication The device must authenticate itself to the SIP
152. waiting is permitted are marked with a tick Callers via other accounts hear the busy tone Select the required entry Press the display key to tick the box Press the display key again to remove the tick Call swapping You are speaking to one participant and a second is on hold this may be because you have accepted a waiting call or have placed one caller on hold Press the consultation key to swap from one caller to the other Initiating a consultation call with a third participant Press the display key Both participants are placed on hold ie Enter the phone number for the third participant Dial Press the display key The number is dialled To speak to one of the participants on hold again after you have finished the ringback Select the relevant participant Press the consultation key Making calls Initiating a conference You are speaking to one participant while another is on hold Select the participant who is on hold aan Press the conference key to add the waiting participant to a conference Or You are speaking to one or more participants and you wish to add an additional partici pant aaa Press the conference key ie Enter the phone number for the additional participant Dial Press the display key The number is dialled As soon as the participant answers they are automatically connected to the conference call The participants in the conference are listed Att i Conference 11 42 en

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