MaxPac 8000/8200 SL User Manual
Contents
1. MPANA WINE MAT UANI YUNA MENA CR NR RR VIA UNI WEO MAAND HN FYN FARF WAO 50 COUN OOS IAA 51 Appendix D Contacting MaxVision Support RMA and Serial Numbers cccccssssssseeeeeseessesseeeeeeeeeeeneees 52 Repairing Replacing PrOduCIS ACGESSONES ii NI sien AFF A N 52 Contacting Technical Support and RMA Numbers sss sese eee eee eee 52 MaxPac 8000 8200 SL User Guide 1 Chapter 1 Quick Start Setup Documentation Conventions Icons Fonts u The information icon is used to annotate important information The exclamation icon is used to annotate cautionary information Italics font is used for emphasis book titles commands and path and file names Bold may be used to emphasize text highlight menu items and denote the titles of dialog boxes Menu gt Command identifies the path used to select a menu command Courier font is used for program listings and for any text messages that the software displays on the screen Note describes important information warnings or unigue commands Select means click the left mouse button on the indicated item Click left or just click means click the left mouse button on the indicated item Click middle means click the middle mouse button on the indicated item Click right means click the right mouse button on the indicated item Double click means click twice consecutively with the left mouse button Drag left or just drag2. Creating Your Own Image This scenario assumes that you have added new applications loaded or created new datasets and generally configured and customized your MaxVision system the way you like it At this stage before you deploy the system it is strongly recommended that you use the Acronis True Image application to create an image of the system Similarly as you add additional applications or generate additional datasets it is strongly recommended that you create periodic backup images This greatly facilitates your ability to return the system to a known good state should any problems arise Such as a virus attack or a hard drive failure at some stage in the future You can create an image to another SATA disk or USB disk directly or even a networked disk For the purposes of this example we will assume that you are writing your image to CD media as opposed to DVD and that the image will occupy two CDs 1 Power down the system 2 In this case you will need to create your own Acronis Recovery bootable DVD media or bootable USB memory stick from the Acronis Windows application 3 Ensure that the bootable recovery DVD supplied in the accessory pack is in the system s CD DVD drive In the case of a multiple DVD image ensure Disk 1 is in the drive 4 Power up the system This will automatically launch the Acronis application as shown in Figure A5 Use the mouse to select the Acronis item as shown in Figure A 5 Rescue Medi
3. The instructions in this chapter describe how to replace and upgrade various modules in your MaxPac system Note Generally speaking you should only access the MaxPac internals under the direction of RPC support In some cases performing unauthorized procedures or using components that have not been tested and approved by RPC may invalidate your warranty Note Power down your MaxPac system shut down Windows6 and then remove the power cable before performing any of the procedures discussed in this chapter Also please be aware of static discharge when working on your MaxPac In general touch the metal part of the chassis to discharge any static prior to handling any delicate electronic parts Note When accessing the system internals and or performing module upgrade procedures you are guickly going to end up with a lot of screws and other small items In order to keep track of things and to prevent misplacing any parts it is strongly recommended to have a plastic container divided into small compartments and to label these compartments as you work Required Tools and Techniques Most of the module replacement and upgrade procedures discussed in this chapter can be performed using only a pair of 1 small tip and 2 regular tip Phillips screwdrivers However some procedures will require additional tools as discussed in Appendix C Note It is extremely important that you use only high quality tools so as to avoid any slippage and strip
4. means press and hold the left mouse button on the indicated item then move the cursor pointer to the destination and release the button Shift click left means press and hold the lt Shift gt key then click the left mouse button on the indicated item Ctrl click left means press and hold the lt Ctrl gt key then click the left mouse button on the indicated item MaxPac 8000 8200 SL User Guide Inspecting the Shipment MaxPac systems are packaged to withstand the roughest of treatment during shipping Any boxes foam core padding and anti static bags should be stored safely away in case you need to ship the system for any reason in the future Inspect the containers the system arrived in If there is any unusual damage to the containers make note of the damage on the delivery form and contact Portable Rugged Portable Computers support Unpacking the MaxPac 1 MaxPac systems are always shipped in an associated Pelican type transport case Place the transport case containing the MaxPac system on the floor in close proximity to the desired setup location Disengage the clasps and open lid as illustrated in Figure 1 1 Figure 1 1 MaxPac 8000 8200 SL User Guide 2 Lift the MaxPac system out of the transport case as illustrated in Figures 1 2 and 1 3 The displays should be up and the handles to the front Figure 1 3 MaxPac 8000 8200 SL User Guide 3 Observe the storage compartment for the keyboard mouse and
5. In preparation for power supply removal the vertical bracket must be removed by unscrewing the four screws as shown below 2 3 MaxPac 8000 8200 SL User Guide Now cut the cable tie securing the DC connector bundle as shown below TA Y Figure 2 27 Disconnect the large inline DC cable connectors as shown below Observe that these mating connectors are keyed and include a latch sed mere ALTE UT Wm LLB 33 MaxPac 8000 8200 SL User Guide 34 Note The following section illustrates the MaxPac 8000 SL MaxPac 8200 SL is similar except it has TWO 8 pin 12V CPU power connections instead of just ONE 4 Observe the location of the motherboard s DC power connectors as shown below The top connector is the main 24 pin power for the motherboard and options The 8 pin connector supplies 12V power to the CPUs low voltage regulators Note the keying and latches for each connector Also some silicon adhesive may be present on the outside of the connectors this flexible adhesive will stretch and break free with a little extra force P Aa 9 N yr oe TAANNQANNAME TZ H le a Figure 2 29 5 Figures 2 30 and 2 31 illustrate the removal of the DC power cables from the motherboard Figure 2 30 MaxPac 8000 8200 SL User Guide 35 6 Observe the 24 pin power connector and the 8 pin connector after their removal from the motherboard Figure 2 31 7 Unscrew the two thumbscrews and re
6. PHILLIPS DE v E B 32 X 36 PAN HEAD SCREW 2 PHILLIP DE v E _ La aa U 10 32 HEX NUT aff HEX DRIVE n a SELF TAPPING PLASTITE SCREW me PHILLIPS DRIVE Figure C 1 Screws used in MaxPac 8000 SL systems MaxPac 8000 8200 SL User Guide 51 Required Tools Note It is extremely important that you use only high auality tools so as to avoid any slippage and stripping of screw heads and threads Note It is highly recommended that you use magnetized screwdrivers so as to prevent screws from dropping inside the case and or aiding in retrieving them if they do drop inside the case If your screwdriver isn t already magnetized you can make it so by repeatedly stroking the blade with a permanent magnet Using a high quality universal screwdriver with replaceable Phillips 1 and 2 bits is a good idea to ensure that your bits are always in excellent condition Most of the module replacement and upgrade procedures discussed in this chapter can be performed using only a pair of 1 small tip and 2 regular tip Phillips screwdrivers AE For some procedures however needle nose pliers will be of use and you may have to cut cable ties on occasion MaxPac 8000 8200 SL User Guide 52 Appendix D Contacting MaxVision Support RMA and Serial Numbers Repairing Replacing Products Accessories MaxVision will repair or replace products accessories due to defects in material or workmanship or any failure of the hardware
7. documentation package as illustrated in Figure 1 4 Figure 1 4 4 Connect the keyboard mouse and AC power as illustrated in Figures 1 5 and 1 6 Figure 1 5 MaxPac 8000 8200 SL User Guide 5 a E A B z S A SOUS ae Figure 1 6 5 Familiarize yourself with the motherboard I O port details as illustrated in Figure 1 7 MaxPac 8000 SL Note that two additional USB2 audio in and audio out ports are included above the motherboard I O ports MaxPac 8200 SL Dual CPU also shown in Figure 1 8 Motherboard I O Back Panel 1 PS 2 Mouse Port 4 USB Port O 2 0 7 VGA Port 2 PS 2 Keyboard Port 5 USB Port 1 2 0 8 LAN 1 3 IPMI LAN Port X9SRL F only 6 COM1 Port 9 LAN2 Figure 1 7 Motherboard I O Port locations and definition 8000 SL Single CPU MaxPac 8000 8200 SL User Guide COM Pon 1 Turauoise 2 Back Panel USB Pot 6 _ a Back Panel USB Pon7 7 4 PML Dedicated LAN 5 Back Panel USB Pot o Back Panel USB Port _ 7 Gigabit LAN 1 oy 8 Gigabit LAN 2 1 9 Back Panel VGA Blue Sore SOQHH ef GL 10 UID Switch Figure 1 8 Motherboard I O Port locations and definition 8200 SL Dual CPU 6 Observe the hard power switch Figure 1 9 and soft power switch Figure 1 10 MaxPac 8000 8200 SL User Guide Tilting and Opening the Displays vertical display option 1 The black lever at the center of the display assembly is used to unlock the display and allow it to pull out into th
8. hardware or software products provided by third parties that the operation of the Software will be uninterrupted or error free or that all defects in the Software will be corrected This limited warranty is void if failure of the Software has resulted from accident abuse or misapplication RPC s entire liability and your sole and exclusive remedy shall be at RPC s option either to a correct or help you work around or avoid a reproducible Error or b replace defective diskettes or compact disks Any replacement Software will be warranted for the remainder of the original Limited Software Warranty Period Limited Warranty for the Product RPC warrants to the original end user only that all Products sold by RPC will be free from defects in material and workmanship and conform substantially to the applicable standards set forth in the Documentation under normal use for a period of 365 days from the date of original sale This limited warranty is void if failure of the Product has resulted from accident abuse or misapplication If RPC confirms a Product is defective after you have obtained a Return Materials Allowance Number for such Product and at your expense have returned the Product to RPC for inspection RPC will at its election repair or replace such Product at no charge to you The Replacement Product may be either new or remanufactured In the event that the Product returned is not defective you will be responsible for freight costs for
9. replace a disk remove the binder bar by unscrewing the four captured screws as illustrated in Figures 1 29 and 1 30 Figure 1 29 Figure 1 30 3 T MaxPac 8000 8200 SL User Guide 17 A single drive can then be removed by sliding it out of the sleeve as shown below Replacing a disk requires removal of the four screws attaching the drive to the carrier Figure 1 31 Figure 1 32 Note To the left of the power supply is the system drive array This can comprise one or two hard drives or SSDs 9mm thick maximum Alternatively a single 15mm drive can be used there is not enough space for two 15mm drives These drives are normally connected to the motherboard SATA ports With two drives the drive labels face each other and RAID 1 would be the standard configuration Unscrew the two thumbscrews holding the OS drive array as illustrated below The hard drive array can then be gently slid out of its bay Figure 1 33 Figure 1 34 MaxPac 8000 8200 SL User Guide 18 5 Shown below is one 9mm drive These drives are secured with Allen head screws Figure 1 35 6 A similar process is used to remove the optical drive Unscrew the captured screws these are not thumbscrews so a screwdriver is normally required for field replacement of the optical drive Figure1 36 Figure 1 37 MaxPac 8000 8200 SL User Guide 19 Chapter 2 Module Replacement amp Upgrade Procedures MaxPac 8000 8200 SL User Guide 20 Introduction
10. return shipment to you The foregoing warranty shall not apply to Product that has been a damaged by accident Acts of God shipment improper installation abnormal physical or electrical stress misuse or misapplication as determined by RPC in its sole reasonable discretion or b modified without RPC s express written acceptance of such modification for warranty purposes RPC reserves the right to charge additional fees for repairs or replacements performed outside the Warranty Period Any replaced or repaired components subassemblies or units as well as spare parts are warranted for thirty 30 days or the remainder of the original warranty period whichever is longer RPC shall not be responsible for any software firmware information or memory data of yours contained in stored on or integrated with any Products returned to RPC pursuant to any warranty under this Agreement Disclaimer of Warranties EXCEPT AS SPECIFICALLY PROVIDED ABOVE NEITHER RPC NOR ITS LICENSORS OR SUPPLIERS PROVIDES ANY WARRANTY OF ANY KIND FOR THE SOFTWARE OR THE PRODUCT WHETHER EXPRESS IMPLIED STATUTORY OR OTHERWISE INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT OF THIRD PARTY RIGHTS EXCEPT AS SET FORTH IN THIS AGREEMENT THE ENTIRE RISK AS TO THE GUALITY AND PERFORMANCE OF THE SOFTWARE AND THE PRODUCT IS WITH YOU If a disclaimer of implied warranties is not permitted by law the duration of any suc
11. MaxPac 8000 8200 SL User Guide MaxPac 8000 8200 SL User Setup and Maintenance Guide Rugged Portable Computers LLC 495 Production Avenue Madison AL 35758 USA MaxPac 8000 8200 SL User Guide ji Warranties and Liabilities Rugged Portable Computers RPC LLC warrants that the Product in the course of its normal use will conform to RPC s specifications and be free from defects in material and workmanship for a period of twelve 12 months from the date of the original sale Such warranty commences on the purchase date appearing on the invoice The original end user is entitled to customer support through telecommunication during normal business hours and email support to be responded to as support staff are available Such support shall be limited to hardware operations and the software required operating such hardware Upon written request and subject to the availability of RPC personnel additional support may be provided by RPC in its sole discretion on a time and materials basis Limited Warranty for Software RPC warrants to the original end user only that the Software as delivered at the time of purchase will perform in RPC s hardware and that the original diskettes or compact disks are free from defects in material and workmanship under normal use for a period of thirty 30 days from the date of original sale provided the Software is used with a RPC unit RPC makes no warranty that the Software will work in combination with any
12. Product and the Software and supersedes all prior written statements proposals or agreements relative to its subject matter It may be modified only by a writing executed by an authorized representative of RPC No RPC reseller or sales representative is authorized to make any modifications extensions or additions to this Agreement This Agreement is governed by the laws of the State of Alabama without application of the principles of conflicts or choice of laws The application of the United Nations Convention on Contracts for the International Sale of Goods to this Agreement is expressly excluded Copyright The materials in this document are the copyrighted works of Rugged Portable Computers RPC LLC copyright 2014 All rights reserved Email support maxvision com for permission to duplicate and otherwise re use Trademarks MaxVision and MaxPac are registered trademarks and Rugged Portable Computers RPC MaxCube MaxPro and TeraPac are trademarks of Rugged Portable Computers LLC Microsoft and Windows are registered trademarks of Microsoft Corporation Intel and Pentium are registered trademarks and Xeon is a registered trademark of Intel Corporation Other trademarks and registered trademarks are the property of their respective owners Regulatory Approvals EN60950 EN55024 EN55022 FCC Part 15 EN61000 3 2 amp EN61000 3 3 Warnings Changes or modifications to this device that are not approved by the party responsible for compli
13. a Figure A 5 Figure A 6 MaxPac 8000 8200 SL User Guide 40 5 Following the splash screen Figure A 6 under the Pick a Task heading select the Backup option the top item as illustrated in Figure A 7 Z Acronis Truc Image Home P H tartup Recovery Maneger a Yakdote Backup Archive w Backup WW ShowLog Bock up your fes amp 4dees or the entre hard disk Show Log L ije KH FFIT HH TT TFT HT PMN URT TH Figure A 7 Acronis True Image Figure A 8 6 Follow the actions depicted by the screenshots shown in Figures A 8 through A 22 Figure A 9 Figure A 11 Figure A 10 Figure A 12 Acr T ruc mage insorti volumi MaxPac 8000 8200 SL User Guide Figure A 13 Figure A 15 IBackup Arch om M Figure A 17 Acronis True Image g Acronis True Image TTG Figure A 14 Figure A 18 41 MaxPac 8000 8200 SL User Guide A2 ea Add Mer MD k r Piek a Tool wai Lopa Computer Figure A 21 Figure A 22 Restoring Your Own Image Note If you do re load an image containing the OS that you have created yourself following your Original activation and registration of the OS you will NOT be required to re activate and re register the OS so long as you are restoring the image to the original machine However you will be required to re activate and re register the OS if you re load the image onto a differe
14. ance could void the user s authority to operate the equipment To reduce the risk of electrical shock do not attempt to open the device unless instructed to do so Do not use any tool for purposes other than instructed A Lithium lon battery is included with the system motherboard This battery is used for the Real Time Clock RTC circuit The expected lifetime of the battery is approximately 5 years There is a danger of explosion if this battery is incorrectly replaced Replace only with the same or equivalent type recommended by the motherboard manufacturer Dispose of used batteries according to the manufacturer s instructions MaxPac 8000 8200 SL User Guide iv Contents Legal and Related Information Watranties ane Liabilities AAA li 6 oy NO WU WR reo RE WA RA MA I NA WA RT TR I HR iii GAG CIAL Si aeie eae ad lil Regulatory ADDFOVAlS ia AA Ia lil VYAMA I EC FE oath ka NF FU RE NT SF FAN deme AF FN A EU Wa FAE ND TN FN Y FFO FD ili Chapter 1 Quick Start SHU Dunia hwa nu wawa Ya gu Y Gn GA dn naa khaa nun du donn Uu 1 DOCUMENTA ON SONY SIONS es Y O y y atta dake ea A FR 1 ICONS CH RNA NAY A a RAF RF EA EOFN RUFAIN AT E NY EFA TU EFA NN NR 1 FOMIO ia Y i Y dd ZA A Y da AN a Ss BL O i Y Nys ee YA 1 ASDECIING MeSNDMNEN iasi aa aa SD O Na Cd O Co i 2 Winpacking tHe MaxP ac ae Gb DN Yd CCC E MO A OR Y A 2 Tilting and Opening the Displays vertical display option see eee eee eee 7 Tilting and Opening the Displays horizontal option ess
15. back on at which time the display will then scan for an active signal de N iw T Tale Ta ae Figure 1 25 T MaxPac 8000 8200 SL User Guide 15 Observe the display controls shown above In particular note the power button located to the right of the membrane switch array this is an independent power button for the display Pressing the MENU SEL button the third button from the right will bring up a series of items on the screen Use the buttons to move between these items press and release the MENU SEL button to select that item use the buttons to vary the settings and then press and release the MENU SEL button to accept the new settings Removable Devices o Note If you are removing drives for any reason safe storage for example it is important to replace the drives in their original slots A mistake here may result in failure to boot the OS due to changes in the drive ordering Shown below is an array with up to four 3 5 SAS or SATA disks Normally this drive or SSD array is connected to an optional PCle hardware RAID controller LSI MegaRAID 9270 8i in many cases 1 Unscrew the thumbscrew holding the hard drive retainer bar as illustrated in Figures 1 26 and 1 27 The retainer bar can then be removed and the hard drive array can be gently slid out of its bay as illustrated in Figure 1 28 Figure 1 26 MaxPac 8000 8200 SL User Guide 16 Figure 1 28 2 Inthe event that you need to
16. considered as follows Restoring the RPC supplied Image This is the worst case scenario lt assumes that your system has undergone some catastrophic failure such that under the direction of RPC support you are going to replace your primary hard drive s and or restore the original RPC supplied image In this case you will lose any applications and data that you have installed loaded or created on your main C drive partition Note If you do re load the original RPC supplied image you will also have to re run the initialization procedures including re activating re registering your OS license Power down the system 1 Ensure that the bootable recovery DVD supplied in the accessory pack is in the system s CD DVD drive 2 Power up the system This will automatically launch the Acronis application as shown in Figure A 1 Restoring computer to the original state will remove ali files an ad on your computer Do you wantto proceed MUA with restoring X Acronis True Image True Image Figure A 1 Figure A 2 3 Select Yes in the dialog shown in Figure A 2 to allow Acronis to completely restore your disk 4 Figures A 3 and A 4 show the completing steps for restoring you image back to the RPC configuration as originally shipped MaxPac 8000 8200 SL User Guide 39 E J Rescue media complet Mer On KID HLR EE nnani mn nns Acronis Truelmage E Acronis True Image Figure A 3 Figure A 4
17. d dust out of the unit Pay special attention to air passages grills and heat sinks e Close up the system Maintaining Cleaning the Dust Filter 1 Observe the filter on top of the main chassis Figure B 1 This filter is located over the air intake vents any uncovered fans act as exhausts Figure B 1 Figure B 2 2 The filter is attached to the main chassis using four knurled knobs Unscrew these knobs and genily pull the filter away from the system as illustrated in Figure B 2 3 The filter should be cleaned as mandated by local conditions a good rule of thumb is to clean the filter when it looks physically dirty ma L S J MaxPac 8000 8200 SL User Guide 48 Separate the filter element from its frame and then place the filter element on a working surface that is protected by some form of absorbent disposable material Figure B 3 Note As illustrated in Figure B 3 the filter recharge kit MaxVision Part Number 228 0002 0 comprises a pump spray cleaner and an aerosol spray containing replacement oil MaxVision Part Number 228 0003 0 comprises a pump spray cleaner and a pump spray containing replacement oil These kits can also be purchased at auto supply stores 1 TE L 1 TIE IZ AU i Mitt U AMAN Lah VW Figure B 3 K Figure B 4 It is recommended that you first tap the filter element on the work surface to dislodge any large embedded dirt particles and then gently brush it with a soft bristle b
18. e EEE y 2 ee RS GDP WA WWT DM GN Pick a Task acter Pick Tmik foc the Local Computer Figure A 27 Figure A 28 MaxPac 8000 8200 SL User Guide Figure A 33 Figure A 34 44 MaxPac 8000 8200 SL User Guide Figure A 35 Figure A 39 Figure A 40 45 MaxPac 8000 8200 SL User Guide 46 Acronis I Truc Im E Horne i Arrcns I Acronis OC rere a iia Pick a Task Backup Ue ete i Figure A 43 Figure A 44 MaxPac 8000 8200 SL User Guide AT Appendix B Regular System Maintenance Cleaning Interior Dust You should periodically check your system for the presence of interior dust and clean the enclosure as reguired The freguency of such checks will be strongly dependent on your situation Perhaps not surprisingly systems deployed in a desert environment for example will typically reguire such cleaning more often than systems located in less rigorous settings Having said this even in harsh environments it should not be necessary to clean the system interior of dust very often so long as you maintain your dust filter as discussed below In order to clean the interior you should perform the following steps e Shut down the system and unplug the power cord e Remove the main chassis cover and then access the inner chassis as discussed in Chapter 2 e Using a commercially available compressed air PC cleaning product blow the accumulate
19. e 2 1 2 Remove the DVI cable and the DP cable as shown in Figures 2 1 and 2 2 The monitor AC power should be removed by depressing the spring loaded latch and pulling the connector out as illustrated in Figures 2 3 and 2 4 Figure 2 2 Figure 2 3 3 MaxPac 8000 8200 SL User Guide 22 Figure 2 4 In order to remove the display assembly dual vertical displays in this case first close the upper display onto the lower display and lock in place As was discussed in the previous chapter pull the display assembly into its tilted position as illustrated in Figure 2 5 Figure 2 5 AME On both the left and right hand sides of the system behind the display assembly spring loaded plungers hold the assembly to the main chassis Pull each of the silver plunger latches outward into their unlocked open positions and rotate them to secure them in this position Figure 2 8 MaxPac 8000 8200 SL User Guide 23 5 Now the display assembly can be lifted off of the hanger brackets on each side of the top of the assembly Carefully lift the assembly away and place it on a flat surface Any repair of the display assembly should be under the direction of RPC s support team Figure 2 9 Figure 2 10 MaxPac 8000 8200 SL User Guide 24 Accessing the Inside of the Chassis 1 Accessing the interior of the main chassis is easy Loosen the two captured thumbscrews as shown in Figure 2 11 Using the tips of your fingers pull the
20. e eee eee ee eee 12 FIEIMOV ADC DEVICES cu esis A WAW AAA WAA AOA es ee eee GOF FO eee 15 Chapter 2 Module Replacement amp Upgrade ProCedures ccccccceseeesseeeeeeesennenseeeeeeeeeeneesqaaeeeeeeeeneaaeaeeesseanenns 19 YANI KE 1o amp i e g AWANASA NF EN AN HF Sh x RS DF SA nT NF FRO I O Y Y eT ey eT eo ee Rene 20 Required Tools and FecnnidUles uu O a Geen a O 20 Names and Types creWS ue awa a in KHA Y DN YF 20 FeEMOVING the Display AS MD ei DN CAG GAN RO AW a UR ND 20 Accessing Iha Insa maa 24 Wother board Quick S Te GEO UN NENN AE 25 Adding Replacino MEMORY SUCKS AA mwa 29 Removing sMep acing FOIE ii a OG O NC 30 Removing Replacing the Power Supply I Re A oe eect 32 Appendix A Creating and Using Backup Images Including Restoring Your OS 38 Tigi iota Saai FEARN EN DN A WE FF DS NE FN A SA NY SY O FR AR AN AE PRO A T 38 Restoring the RPC supplied IMAGE ia IK RL DU WR NN ANG DDA YNA YDWYF Kuwa Ea DL eee 38 Creating OUR Ow MAGS AAA 39 Resioring Your Own Image cau carter DS FU ud dart nate sd Dire Ud dU FU SUR 42 Appendix B Regular System Maintenance A4 eui nuu WYE ennenen neee oncaeid 47 cleaning MEnor Aa aa 47 Maintaining Cleaning the Dust Eiter sees eee ee eee eee 47 Replacndg ne Lithium aU eny aa ai aaa 49 Appendix C Screws and Required Tools sccecscssssseeeeeeeeceeeesneeeeeeseeeoesssnseeeeeeeoeanseeeeeeseoonnsseesseesessaooensnes 50 Cl AA
21. e tilted position as illustrated in Figures 1 11 and 1 12 Figure 1 11 Figure 1 12 MaxPac 8000 8200 SL User Guide 2 Observe the display assembly in its tilted position as illustrated in Figure 1 13 N Figure 1 13 3 Pull the lever at the right of the display assembly to unlock the upper display as illustrated in Figure 1 14 Figure 1 14 MaxPac 8000 8200 SL User Guide 4 Rotate the upper display into its deployed position as illustrated in Figures 1 15 and 1 16 nnn Ue lies L K Figure 1 15 5 Observe the upper display in its deployed position MaxPac 8000 8200 SL User Guide 10 6 The upper display should now be locked in its deployed position Pull the lever from its stored area and use the thumbscrew to lock the display as illustrated in Figures 1 17 and 1 18 Figure 1 18 a Figure 1 17 7 On the side of each display you will observe a row of buttons these can be used to adjust display settings or bring up that display s OSD on screen display menu By default the OSDs use the DP input even while connected to the Display Port or DVI outputs from the graphics card If no OSD data is present a quick solution is to power off the display and power it back on at which time the display will then scan for an active signal Zi zage v Z fel Figure 1 19 MaxPac 8000 8200 SL User Guide 11 Observe the display controls shown above In particular note the pow
22. er Guide 26 Figure 2 14 shows a photo of this motherboard shown rotated as it is positioned in the MaxPac 8000 SL s chassis Petes imi FR utah 1 f gt RH 74 69 71 EU TR ETI o IMPORTANT RI 17 UNA A ANN Figure 2 14 Supermicro X9SRL Single CPU MaxPac 8000 SL MaxPac 8000 8200 SL User Guide AMC CTRL eren TUD DOD DDOD ooo 9600908 S408 Std Loe ine at Nl a OE Sod RLO E Hid y 5 5 Leal BUZZER Figure 2 15 Supermicro X9DRL Dual CPU MaxPac 8200 SL MaxPac 8000 8200 SL User Guide 28 Figure 2 16 shows a photo of this motherboard shown rotated as it is positioned in the MaxPac 8200 SL s chassis VEERUS mn lch ee EFE I FETHLIFEFIEEDU THOEN LY AL ELLO mj fe oe a Tr uu v IF BH Eh a 7 bl gt i 5 tu IL Tm Wi pad gen Seats E lag x em t d RET Pn EETA JE R kz ria em ig Pa H a Lara ae L d ii x 1 se mi LF iE x v d wain T a aap wc GEHGUEEUUHRU F p tU rr and SET 11 E 244000000499 aa SHR WSN NI O3N91530 uu Figure 2 16 Supermicro X9DRL Dual CPU MaxPac 8200 SL MaxPac 8000 8200 SL User Guide 29 Adding Replacing Memory Sticks Note The following section illustrates the MaxPac 8000 SL MaxPac 8200 SL is similar except for the position of the memory slots and PCle slot configuration Note Due to the fact that high end computer systems can experience a host of memory compatib
23. er button located to the top of the membrane switch array this is an independent power button for the display Pressing the MENU SEL button the third button from the bottom will bring up a series of items on the screen Use the buttons to move between these items press and release the MENU SEL button to select that item use the buttons to vary the settings and then press and release the MENU SEL button to accept the new settings MaxPac 8000 8200 SL User Guide 12 Tilting and Opening the Displays horizontal option 1 The black lever at the center of the display assembly is used to unlock the display and allow it to pull out into the tilted position as illustrated in Figures 1 20 and 1 21 Figure 1 20 Figure 1 21 MaxPac 8000 8200 SL User Guide 13 2 Observe the display assembly in its tilted position as illustrated in Figure 1 22 9 T a SE i E gm T F i Ar ee Figure 1 22 3 Depress the latch and open the right hand screen as illustrated in Figure 1 23 Figure 1 23 MaxPac 8000 8200 SL User Guide 14 Figure 1 24 4 On the top of each display you will observe a row of buttons these can be used to adjust display settings or bring up that display s OSD on screen display menu By default the OSDs use the DP input even while connected to the Display Port or DVI outputs from the graphics card If no OSD data is present a guick solution is to power off the display and power it
24. h implied warranty is limited to ninety 90 days from the date of purchase by the original end user Some jurisdictions do not allow the exclusion of implied warranties or limitations on how long an implied warranty may last so such limitations or exclusions may not apply to you This limited warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction Liability Exclusions and Limitations IN NO EVENT SHALL RPC OR ITS LICENSORS OR SUPPLIERS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL EXEMPLARY OR CONSEQUENTIAL DAMAGES OF ANY KIND INCLUDING LOST PROFITS LOSS OF USE OR INTERRUPTION OF BUSINESS OR FOR LEGAL FEES ARISING OUT OF THE USE OF THE SOFTWARE OR THE PRODUCT REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT TORT INCLUDING NEGLIGENCE STRICT PRODUCT LIABILITY OR OTHERWISE EVEN IF RPC OR ITS LICENSORS OR SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN NO EVENT WILL COMPANY S AGGREGATE LIABILITY HEREUNDER EXCEED THE PURCHASE PRICE PAID BY YOU This limitation shall apply notwithstanding any failure or inability to provide the limited remedies set forth above Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation s or exclusion s may not apply to you MaxPac 8000 8200 SL User Guide ili Proprietary Rights Contracts with Certain U S Government Agencies If the Software is acguired unde
25. ility issues and problems you should only use replacement and or additional memory sticks supplied by RPC In the unlikely event that you begin to experience problems with the memory that is already resident in your MaxPac you must first determine which stick has failed under the direction of RPC support 1 In order to remove and replace a memory stick gently press down and out on the two plastic Release Tabs at either side of the stick as illustrated in Figures 2 19 and 2 20 This will cause the stick to pop out after which you may gently remove the stick from the system a LE as Un ft T k 1 1 us H 1 ery Fes Rd R i N R it S a BEA x i L Ba lt i 12 1 U n i P 1 U LI Ay Em neg ipu Em L artis PT 394 6 K K x bk E L a Hite arte E Eg Lda y Hii aeh ie Eyl i aili A nr ai icc gt r L 6 Eau L KI T r e i E i za aa K Figure 2 18 MaxPac 8000 8200 SL User Guide 30 2 Take the memory sticks provided by RPC support and incorporate them into the system by performing the steps described above in reverse order Make sure that the motherboard memory latch tab is locked into the slot in the memory stick ddd dh A L aain LLYW YY Figure 2 19 Figure 2 20 Removing Replacing PCle Cards 1 Note The following section illustrates the MaxPac 8000 SL MaxPac 8200 SL is similar except for the position
26. move the power supply rear retainer bracket as illustrated in Figures 2 32 and 2 33 Figure 2 32 8 MaxPac 8000 8200 SL User Guide Figure 2 33 Unscrew the four captured screws noted by the red circles securing the power supply to the chassis as illustrated in Figure 2 34 Figure 2 34 36 MaxPac 8000 8200 SL User Guide 37 9 An internal AC power cable provides power to the displays and must also be disconnected First remove the two screws securing the relay to as illustrated in Figure 2 35 Figure 2 35 10 Separate the cable connectors providing AC power to the displays as illustrated in Figure 2 36 Figure 2 36 11 Now the power supply can be removed from the inside of the chassis as illustrated in Figure 2 37 Fae TITI rau pe UE HT MU Figure 2 37 MaxPac 8000 8200 SL User Guide 38 Appendix A Creating and Using Backup Images Including Restoring Your OS Introduction Every Windows based system comes equipped with an RPC Recovery DVD In addition to an image of your operating system this disc also contains a copy of the Acronis True Image application from Acronis www acronis com Acronis True Image is a superb tool for operating system OS deployment software distribution back up and disaster recovery In particular this utility allows you to make reliable backups of your system drives including applications and critical data There are two primary scenarios that need be
27. nt machine Prior to shipment from RPC the Microsoft SYSPREP utility is used to clear out the license number and other settings following system test If you create your own image and if SYSPREP is not run and you subsequently load your image onto another MaxPac system then Microsoft will require activation before use no 30 day grace period At this time you will need to supply the correct OS license number for the MaxPac and activate prior to use this procedure may vary depending on the version and license type of Windows used For the purposes of this example we will assume that you are restoring your image from CD media as opposed to DVD and that the image occupies two CDs 1 Power down the system 2 Ensure that the bootable recovery DVD supplied in the accessory pack is in the system s CD DVD drive In the case of a multiple DVD image ensure Disk 1 is in the drive MaxPac 8000 8200 SL User Guide 43 3 Power up the system This will automatically launch the Acronis application as shown in Figure A 23 Use the mouse to select the Acronis item as shown in Figure A 23 Rescue Media iY Y or 1 aT alal im aj 1 e Figure A 23 EFE i Figure A 24 4 Following the splash screen Figure A 24 under the Pick a Task heading select the Restore option the top item as illustrated in Figure A 25 5 Follow the actions depicted by the screenshots shown in Figures A 25 through A 43 Z Aconis True Image Hom
28. of the memory slots and PCle slot configuration 1 For the purposes of these discussions we will replace the PCle graphics card from the bottom PCle x16 slot First remove the card slot cover by unscrewing the thumbscrew and sliding the cover to the left as illustrated in Figures 2 21 and 2 22 The following section illustrates the MaxPac 8000 SL MaxPac 8200 SL is similar except for the position of the memory slots and PCle slot configuration Figure 2 21 Figure 2 22 o MaxPac 8000 8200 SL User Guide 31 mm Figure 2 23 2 Remove the screw securing the PCle card Remove the card as illustrated in Figures 2 23 and 2 24 Release the PCle x16 slot latch at the rear of the graphics card in order to remove the card OHOVDD se Figure 2 24 NOTE Some PCle cards require auxiliary power and may have a power cable from the power supply to the card Disengage such cables when removing the PCle card and re engage them MaxPac 8000 8200 SL User Guide 32 after replacing or installing such a card NOTE Observe the PCle slot configuration with two PCle x16 and five PCle x8 slots as illustrated in Figure 2 25 In the case of this particular example the graphics card fits into the bottom PCle x16 slot Uu au a DE S 4 9 a e Mn T P p Eg z Rs ji gt if 1 IE tay ee E Wa i a h U 1 pics s SENE AL x LU Hid Va rj aii Hi Fi ffr Figure 2 25 Removing Replacing the Power Supply 1
29. or the Real Time Clock circuit The expected lifetime of the battery is approximately 5 years There is a danger of explosion if this battery is incorrectly replaced Replace only with the same or eguivalent type recommended by the motherboard manufacturer Dispose of used batteries according to the manufacturer s instructions In order to replace the lithium battery you should perform the following steps 1 Shut down the system and unplug the power cord 2 Remove the main chassis cover and then access the inner chassis as discussed in Chapter 2 3 Remove and replace the lithium battery according to the manufacturer s instructions 4 Close up the system MaxPac 8000 8200 SL User Guide 50 Appendix C Screws and Required Tools Screws The various screws used in a MaxPac 8000 SL system are illustrated as shown in Figure C 1 RE gog ak P gang 5x ld FLAT HEAD SCREW RI PHILLIPS DE NE 6 32 X 7 16 FLAT HEAD SCREW 2 PHILLIPS DRIVE io oe iL cn 715 H b 10 32 X 14 FLAT HEAD SCREW me PHILLIPS OR WE Io g f Max dnt FLAT HEAD SOR EN Sl PHILLIPS ORIVE ce ce T mi U f CLD gt X 315 FLAT HEAD UNDERCUT SCREW m PHILLIPS DE IE G 1 LF 4 fal FEW x iF HEX HEAD SC ro PHILLIPS DE v E F IEA X VP TRUSS HEAD SOR EW me PHILLIPS DRIVE Wn _ 4 L u x mm FLAT HEA OD SCR EN RI PHILLIPS DE v E S i L GI H l S ah Rel Gaz X 315 FLAT HEAD UNDERCUT SCR BW mo
30. ping of screw heads and threads Furthermore in order to avoid any slippage it is VERY important to apply adequate force in the form of firm and steady pressure See Appendix C for details on the tools required to service the system Note It is highly recommended that you use magnetized screwdrivers so as to prevent screws from dropping inside the case and or aiding in retrieving them if they do drop inside the case If your screwdriver isn t already magnetized you can make it so by repeatedly stroking the blade with a permanent magnet Note For additional immunity to vibration many screws in a MaxPac system are secured with removable blue LOCTITE If you remove any screws then you should reapply LOCTITE prior to replacing those screws Names and Types of Screws MaxPac systems use a variety of different screw types In order to help you follow the instructions in this chapter details on these screws are provided in Appendix C Removing the Display Assembly Note Removing the Display Assembly is not necessary for servicing the inside of the chassis The access panel on the opposite side of the main chassis allows access for service 1 In preparation for the removal of the display assembly the display cables must be detached The graphics board in this configuration is the Quadro K2000 It can support three simultaneous displays using one DVI D connectors and one two DP connectors MaxPac 8000 8200 SL User Guide 21 Figur
31. r the terms of a Department of Defense or civilian agency contract the Software is commercial item as that term is defined at 48 C F R 2 101 Oct 1995 consisting of commercial computer software and commercial computer software documentation as such terms are used in 48 C F R 12 212 of the Federal Acquisition Regulations and its successors and 48 C F R 227 7202 1 through 227 7202 4 June 1995 of the DoD FAR Supplement and its successors All U S Government end users acguire the Software with only those rights set forth in this Agreement Export Restrictions You acknowledge that the laws and regulations of the United States restrict the export and re export of certain commodities and technical data of United States origin including the Product and the Software in any medium You agree that you will not knowingly without prior authorization if required export or re export the Software or the Product in any medium without the appropriate United States and foreign government licenses Severability You acknowledge and agree that each provision of this Agreement that provides for a disclaimer of warranties or an exclusion or limitation of damages represents an express allocation of risk and is part of the consideration of this Agreement Invalidity of any provision of this Agreement shall not affect the validity of the remaining provisions of this Agreement General This Agreement is the entire agreement between you and RPC relative to the
32. rear cover outward until it loosens and comes clear this may take a little force due to the EMI gasket material Figure 2 11 Figure 2 12 MaxPac 8000 8200 SL User Guide 25 Motherboard Guick Reference The MaxPac 8000 SL normally features a Supermicro X9SRL single CPU motherboard A drawing of this motherboard is presented in Figures 2 13 and 2 14 for reference purposes An alternative configuration is the MaxPac 8200 SL which normally features a Supermicro X9DRL dual CPU motherboard as illustrated in Figures 2 15 and 2 16 si _ ger Oc 8 USHIA E o o Fox ool FM LAN a wo 000009 ia oooo Ce o o ge g do a li i Nn o y ITV FRM Saat 119 SENS TEH Wer E1 NZ KIS ODOT T D SLO a MR Y 19 oog ay DHOOT PIM LIOR MYND OCH MZOT R LEN Y Sn NICI 3N NS3 cg OT LAI Oo g THS6X LR TL 2 aes Uu Er y ool aai oo 9j ET l Sols oof 2 afe oo oo oc S LL O Cle ool DO ka goof a o KA o 62 eno am C p PIM ZA rows PIMA FT1 lt CKMMIB T 252 P J s ea gH dE iS cod al i He SS foa o o o O oo y O O o Ql Lo o O oo H o o oF Maras LER FSATAO Es oo S oo oj sees Ob E C O O E y SRI jo o E E Z S 0000333379 500090 Je zle B w o x 0000000 0 ol m SOUL pennn 9 o JO OFew L Figure 2 13 Supermicro X9SRL Single CPU Max Pac 8000 SL MaxPac 8000 8200 SL Us
33. rush Next spray the cleaner onto both sides of the filter element Figure B 4 leave for ten minutes and then rinse the element using a low pressure water source tap water is OK Note Always apply the water from the clean side of the filter element Note The use of other cleaning materials including high pressure air may damage and or reduce the effectiveness of the filter element Shake off any excess water and then let the filter element dry naturally Spray replacement oil on the dirty side of the filter element Figure B 5 Keep the nozzle about three inches from the filter Note that the cotton in the filter element will absorb and distribute the oil into an even film thus it is mportant to use only a single pass for each area of the filter and to not over spray the filter Note The filter oil is a compound of mineral and animal oil blended with special polymers to form a very efficient barrier Red dye is added to show just where you have applied the oil this red color will eventually fade but the oil will remain and filter the air Let the filter stand for 20 minutes and then touch up any spots that do not visibly show the red dye contained in the oil MaxPac 8000 8200 SL User Guide 49 Figure B 5 9 Reattach the filter assembly to the top of the main chassis using the four knurled knobs Replacing the Lithium Battery A Lithium lon battery is included with the system motherboard This battery is used f
34. sion must receive notice of all events before the warranty period expires NOTE MaxVision will not be responsible for data on the hard disk drive Before you ship the product s to MaxVision please back up your data from the hard disk drive s or any other storage device s in the product s
35. system to conform to written specifications Warranty repairs will be performed at MaxVision s service center Any replacement parts products shall be new or refurbished Any repaired or replaced product will not extend the original warranty term of the product Additionally this warranty period will not be extended as a result of the purchase of any additional parts products from MaxVision Corporation Contacting Technical Support and RMA Numbers During the warranty period MaxVision will provide technical support for hardware diagnosis via email maxvision support 9maxvision com or support maxvision com or the technical support and customer service hotline 800 533 5805 If MaxVision s technical support determines that the product is defective MaxVision will issue a Return Material Authorization RMA number to the customer The customer is reguired to ship the product referencing the RMA number on the outside of the original or eguivalent packaging with a copy of MaxVision s RMA form if provided The return shipment must be sent insured and prepaid to MaxVision Rugged Portable Computers LLC 495 Production Avenue Madison AL 35758 USA Attn Support MaxVision will ship the repaired or replaced product to the customer with freight prepaid if the customer s address is within United Stated of America excluding Alaska Hawaii Puerto Rico and U S possessions Shipments to other locations will be shipped at the customers expense MaxVi
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