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SAFARI Montage ® Live User Guide
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1. Managing your URLs You can create a list of URLs in either before a session or add them to the list as the need arises As soon as you add a URL to the list it will become visible to all users in the session The URLs remain in the list until you remove them even if you leave the room and come back later Adding a URL When you enter a new conference the URL Push component will be empty Add URLs to the list to share them with the group 1 Either type or copy paste a URL into the URL Push component s text field 2 Click Ada 3 The URL will appear in the list All users can see it NOTE URLs typically begin with http The text field is pre filled with this value If you copy paste a URL into the field make sure you do not enter that value twice http http as this will make the URL incorrect Removing a URL You can remove URLs from the list at any time 1 Click on the URL you want to remove from the list 2 In the drop down menu below the list select Remove by clicking on it 3 Click the button 4 The URL will be removed from the list SAFARI Montage Live User Manual for Account Holders and Moderators 45 61 C5422 Feb 2009 NOTE URLs typically begin with http The text field is pre filled with this value If you copy paste a URL into the field make sure you do not enter that value twice http http as this will make the URL invalid and prohibit your bro
2. oooooooooo lll 51 Starting a Recording oooooor eee eee eee 51 Stopping a Recording Aee d eea ke a E a a s 51 Viewing a Recording 0 cece cette teens 52 SAFARI Montage Live User Manual for Account Holders and Moderators 6 61 C5422 Feb 2009 CHAPTER 13 Rights Management oooooooooccccccncnnnnnnnnnnn 53 Meeting roles and component restrictions 0 0000000 eee eee 53 Working with Rights Management 0 cece eee 53 Promoting or demoting a user 0 00 cee eee eee 54 Changing a user s access rights to a particular module 54 Changing a user type s access rights to a particular module 54 Rights by User Type Overview lllllllllllll rh 56 INDEX MEE IECUR E 58 SAFARI Montage Live User Manual for Account Holders and Moderators 7 61 C5422 Feb 2009 INTRODUCTION About SAFARI Montage Live SAFARI Montage Live is your all in one web conferencing platform Unlike other applications it is entirely browser based and doesn t require any installations or downloads for participants SAFARI Montage Live is extremely versatile Thanks to its customizable screen layouts it is ideal for online meetings presentations to large audiences training and learning It allows you share standard file types including the entire Microsoft Office suite which makes adaptation within any organization simple and rapid Rich media a
3. This functionality is reserved for Account Holders and Moderators only with exception of the context sensitive menu which is displayed to other user types with reduced options Modifying your workspace You can hide and show components using the workspace menu in the title bar This can be done in two ways either by selecting a predefined workspace layout or by individually selecting and deselecting modules from the show components submenu Any changes you make to the workspace are immediately visible to all connected users unless you are in Preparation Mode which you can turn on via the workspace menu in the title bar Preparation Mode If you move resize or collapse windows while you are in preparation mode no one will see what you are doing as soon as you turn preparation off again everyone will be synced to the layout you have just created SAFARI Montage Live User Manual for Account Holders and Moderators 18 61 C5422 Feb 2009 Predefined Layouts You can easily switch between predefined layouts in the workspace menu in the title bar SAFARI Montage Live comes with three layouts designed for the three most common uses Presentation View Discussion View and Screen Share View Presentation View focuses the attention of the audience on the Content Viewer window and gives easy access to files Discussion View removes all elements from stage except the Audio Video Chat and Participants list componen
4. Loading a File into the Content Viewer Files are added to the File Share Component and then loaded into the Content Viewer Component swf jpg gif jpg formats are supported by the Content Viewer Component Microsoft Office documents ppt doc XIs can be converted by SAFARI Montage Live to be loaded into the Content Viewer requires SAFARI Montage Live document converter 1 Locate the File Share Component 2 Select the File you want to open for the group make sure you are leading the session 3 If the file is supported by SAFARI Montage Live click the Open button The button is not visible if you cannot load the selected content into the Content Viewer If the file can be converted click the Convert button and wait for the file to convert and then open the converted swf file 4 The file opens on all users screens 5 Account Holders and Moderators can see controls to navigate through the document These controls may vary depending on the loaded document file type SAFARI Montage Live User Manual for Account Holders and Moderators 30 61 C5422 Feb 2009 Working Alone In some cases you may want to work alone without having to follow along with the presentation for example if you need to review a document before sharing it with the group or if you want to flick back a few slides in the currently loaded presentation Working alone Account Holders and Moderators can break free fro
5. Locate Install SAFARI Montage Live Screen Capture Driver and double click it to run it The installer launches click Install in the application window Read and accept the license terms by clicking Accept Decline if you do not agree with the terms and want to abort installation Enter your administrator password Wait for the message to appear that the driver has been installed Click OK Quit your browser and re enter your SAFARI Montage Live session You are now ready to share your screen Click Start share to start sharing your screen Find more information below in the section Sharing your Screen Mac OS X Uninstalling the driver If at any time you should choose to uninstall the SAFARI Montage Live screen sharing driver you can do so in a few easy steps 1 2 3 4 5 Locate the Install SAFARI Montage Live Screen Capture Driver application on your computer and launch it Select Uninstall Enter your administrator password Wait for the message to appear that the driver has been uninstalled Click OK You should restart all applications that were using the driver Sharing your Screen SAFARI Montage Live User Manual for Account Holders and Moderators 42 61 C5422 Feb 2009 Provided you have installed the screen sharing driver you can start broadcasting your screen to a global audience at the click of a button Starting to Screen Share Make s
6. NISI S S SIS S CDS Remove User SISIS SIS SNSSS S CONTENT VIEWER Load content Clear content Show Hide whiteboard NISISIS SISISIS Control Content Work Alone Follow Others SISISISIS UMSS SIS FILE SHARING Add Files Delete Files Delete All Files Open Files Cancel an upload Save Files SCREEN SHARING SISIS SISIS SN SS SISIS Share your Screen Download driver Local Feedback on off Receive a Screen Share broadcast SAINTS S SISAS URL PUSH Add URL Remove URL Push URL co browse SES NSSIS Visit URL CHAT Send Chat Messages Save the transcript Clear Chat Messages SISIS AS POLLING Create Polls Answer Questions RECORDING Start Recordin SAFARI Montage Live User Manual for Account Holders and Moderators 56 61 C5422 Feb 2009 Stop Recording Access Recording URL KISIS Edit Recording Information RIGHTS MANAGEMENT Change particular user rights Y Y Change user type permissions of 2 all user types Change user type permissions of participants and observers only SAFARI Montage Live User Manual for Account Holders and Moderators 57 61 INDEX bat 45 exe 45 gif 10 31 38 42 43 45 48 jpg 10 31 38 42 43 45 48 png 10 31 42 43 45 swf
7. Username is preparing a poll You can take over control by clicking the end poll button 1 2 3 Click the prepare button Click the add a question 3 button to add a question Enter your question in the text field that appears in the polling module Click the add an answer 2 button to add an answer You can add as many answers as you like by repeatedly clicking this button Enter the text for each answer in the corresponding text field Choose a color for each answer by clicking the color selection field next to each answer s text field This color will represent this question in the results pie bar chart when you publish your poll Repeat steps 2 6 for as many questions as you like Use the red x button to delete questions or answers Click Go Live to make your poll visible to everyone in the room Alternatively click End Poll if you don t want to show your poll to others SAFARI Montage Live User Manual for Account Holders and Moderators 49 61 C5422 Feb 2009 You can use the blue arrows to navigate between questions Use the drop down menu to quickly navigate to a certain question Controlling a Live Poll Any account holder or moderator in the room can control a live poll regardless of whether you yourself have prepared it or not You can use the blue arrows to navigate between questions Use the drop down menu to quickly navigate to a certain question Any question can be disp
8. t have a camera or do not want to be seen But real time video conversation is only the beginning To fully facilitate online collaboration or training an online meeting allows you to share files present Microsoft PowerPoint presentations upload multimedia Adobe Flash files communicate via text chat collaborate via a shared whiteboard conduct online questionnaires and a whole lot more The abundance of tools brings an entirely new level of productivity to the communication experience Presenter features A wealth of features lies at your fingertips when conducting an online meeting with SAFARI Montage Live SAFARI Montage Live User Manual for Account Holders and Moderators 8 61 C5422 Feb 2009 Real time Videoconferencing Connect with your audience like never before through real time video and crystal clear audio Screen Sharing Flick a switch to show everyone in the room what s going on on your computer Ideal for software training joint web browsing and online collaboration Share files Upload files to the meeting room Other participants can download them to their PCs from a central repository Record the session Optionally a session or parts of a session can be recorded and archived The experience of watching an archive is the same as having been there on the day Ideal for asynchronous content dispersal or post meeting review Get Feedback Allow participants to text chat or even participate via the videoco
9. 10 38 42 48 Accepting a request to speak 34 Access 11 21 28 33 65 72 access levels 25 35 38 45 49 57 60 62 65 Account Center 12 14 15 16 17 66 Account Holder 19 20 25 29 35 38 45 49 57 60 62 65 66 67 68 69 71 account holders 9 Account Holders 23 33 39 40 61 66 Add 12 19 45 46 57 71 72 add a question 62 add an answer 63 add and remove components 24 add file 67 Adding a file 46 Adding a URL 57 Adobe Flash Player 26 Adobe Flash 9 10 11 42 43 45 Adobe FlashPaper 10 38 42 43 45 Adobe Flash Media Encoder FME 32 answer a question 63 asynchronous communication 65 audience 10 24 25 26 31 54 audiences 9 15 25 audio 9 10 11 19 24 25 26 27 28 29 30 31 55 60 Audio Video component 13 28 30 31 32 Audio Video Component 19 25 33 34 54 Audio Video 21 Audio and Video component 28 29 Audio and Video on the Internet 25 automatically resize 43 Ban Permanently 22 36 bandwidth 24 25 26 29 30 31 32 46 49 54 55 60 Bandwidth 25 bar chart 63 Broadcast Modes 30 broadcast your screen 19 28 browser 9 11 27 31 46 47 50 51 52 53 58 61 65 camera 9 27 28 29 30 Camera 21 27 Cancel all uploads 47 C5422 Feb 2009 Cancel this upload 47 Change my name 35 36 71 Change Status 21 68 Changing a user type s access rights 69 Changing a u
10. 66 Stopping Screen Share 55 Stopping your Broadcast 29 Supported File Types 45 switch between predefined layouts 24 Switching between broadcast modes 30 synchronous communication 65 system administrator 45 system administrators 26 system check 27 System Check 27 system requirements 11 System Requirements 11 system specifications 27 Talk button 28 test your system 27 Text 41 The Components 19 The Title Bar 21 The Workspace 18 Timezone GMT 15 Title Bar 22 27 34 36 37 66 69 To 15 toolset 40 Topic 15 training 9 10 transmitting disturbing sound 29 Triangle 42 triangle icon 22 C5422 Feb 2009 Typing a chat message 60 UMTS 9 Uninstalling the driver 51 53 upload 10 12 25 31 43 45 46 47 69 71 Upload Image 25 31 71 uploading 46 47 Uploading an Image for Image Mode 31 URL Push 19 21 57 user icon 36 user type 20 34 35 67 68 69 70 72 user s icon 37 69 Userlist 19 Using Components 22 Using the Whiteboard 40 version 7 26 video 9 10 11 19 25 26 27 28 29 30 31 32 38 43 55 60 videoconferencing 9 10 View Recordings 16 17 View Schedule 15 16 Viewing a recording 16 Viewing a Recording 66 Visit 57 58 72 Visiting a URL 58 web browsing 10 web cam 11 25 27 31 web cams 26 web conference 12 14 27 web conferencing 9 web content 11 websites 11 19 57 whiteboard
11. Editing a recording 16 Editing a session 16 email 9 11 12 14 15 16 17 35 66 email invitation 12 16 encoding 26 Eraser 42 External Video Source 32 feedback 10 21 27 38 46 47 54 55 Feedback 10 49 54 55 72 File Share 12 13 19 38 39 45 46 47 File Share component 13 file types 9 42 Fileshare 21 firewall 11 26 Firewalls 26 Flash Player 8 31 46 Follow others 39 Freehand 41 functionality 11 12 22 23 35 43 67 generate password 15 Getting Started 12 Giving users access 34 GMT 15 green light 22 H 264 32 hands free 29 Hardware 26 headset 11 27 headsets 26 hide and show components 22 23 Hiding the Whiteboard 40 high fidelity image 26 http 58 identify users 35 image 12 30 31 32 42 43 45 54 Image Files 43 45 install 9 49 50 51 52 53 installations 9 49 Installing the Driver 49 instant messenger 9 12 14 17 66 integrate 9 Internet 11 25 26 27 50 Internet connection 11 27 Internet Explorer 50 52 53 invite users 12 Invitees 19 Kick a User 36 C5422 Feb 2009 landscape 31 Landscape 32 large 9 24 25 31 35 38 45 49 57 60 61 62 65 layout 11 22 23 24 31 learning 9 65 Line 41 link 9 12 14 17 21 61 65 66 list of users 34 LMS software 9 Loading a File 38 Local Feedback 54 55 lock icon 28 Managing files 46 manual configurat
12. Eraser You can delete individual items by pressing the delete key on your keyboard To quickly clear the entire whiteboard click the eraser tool Moving Elements The arrow keys can be used to move shapes on the whiteboard up down left and right can be used to move one shape or a selection of shapes By using the shift key the shapes will move 10 pixels instead of 1 single pixel To delete a shape you can also use the delete key to remove a shape or a selection of shapes Paging You can create and view different drawings by clicking on the left and right arrows at the bottom left of the whiteboard If you are on the last page clicking the right arrow will automatically create a new page SAFARI Montage Live User Manual for Account Holders and Moderators 33 61 C5422 Feb 2009 Content Types The Content Viewer Component natively supports multiple file types The most commonly used files are Adobe FlashPaper documents standard image formats jpg gif png and Adobe Flash files swf Microsft Office documents ppt xls doc can be uploaded to SAFARI Montage Live and converted via the file share module When opening documents SAFARI Montage Live will provide you with file type specific controls to navigate and manipulate them Adobe FlashPaper Adobe FlashPaper allows you to create a SAFARI Montage Live compatible document from inside any application If you are familiar with Adobe PDF writer you wi
13. requirements and or the amount of people that are broadcasting video at the same time There is also an audio picture mode which allows speakers to upload a photo in case they don t have a web cam or don t want to send video yet still create a more personal connection to their audience Meeting roles and component restrictions To ensure ordered communication in large user groups different user types have different access levels to this component The following table summarizes the differences ee Moderator Participant Observer Set Broadcast Type Audio Picture Y Y Video Set Video Shape amp Size Y Y Upload Image Y Y Y Y Zoom Level Y Y Y Y Stop Other Broadcasts Y Y Start broadcast without permission Y Y Start broadcast with permission Push To Talk Hands Free Mode Stop your broadcast Pause your video broadcast Mute your audio broadcast Pause others video Mute others audio NINES STS NS SIS ISISIS USES SISSI About Audio and Video on the Internet Advances in compression technology and the increase in available bandwidth allow the Internet to be used as a broadcast and communication medium To ensure the best possible quality some factors should be considered Bandwidth One basic rule applies More bandwidth is better However network conditions can vary depending on the location you log in from the time of the day or the audience you are addressing
14. 24 33 34 password 15 16 Pause others video 25 71 Pause your video broadcast 25 71 Pausing your Video 29 performance 26 54 61 Permanently Ban a User 36 pie chart 63 poll 10 Polling 19 62 portrait 31 Portrait 32 Predefined Layouts 24 preparation mode 23 Preparation Mode 23 Preparation View 21 Presentation View 21 24 presentations 9 10 19 25 43 65 presenting content 12 Promote 20 67 71 Promoting or demoting a user 68 Pushing a URL 58 Push to talk 29 Pwd 15 quality 25 26 quality of your broadcasts 26 questionnaires 10 19 Quick Start 11 12 14 Quick Start a Session 12 14 real time 9 10 25 67 Reconnect 22 Record 10 66 recording 16 17 65 66 Recording 65 72 Recording your sessions 65 Rectangle 42 red light 22 reduced options 23 remember 15 65 Remember Checkbox 28 Remove 35 36 57 58 71 72 Removing a URL 58 Removing a User 36 resize 22 resize handle 22 results 10 C5422 Feb 2009 Rights Management 21 34 36 37 40 67 68 69 role 19 35 rules 20 65 Save 21 45 47 60 61 71 72 Save Current as Custom 21 Saving the chat transcript 61 schedule 9 12 14 41 Schedule a Conference 14 schedule a session 12 Schedule a session 15 schedule meetings 9 scheduling 11 Screen Capture 50 51 52 screen layouts 9 Screen Share 21 24 49 54 55 72 Screen Share View 21 2
15. Adobe Flash Player as a delivery medium This player is constantly updated every update brings with it huge leaps in performance We recommend always using the latest version for best performance We do realize that this is not always possible so SAFARI Montage Live will also work with older versions starting from version 7 onwards Firewalls Firewalls are designed to allow only the type of information through that your organization requires SAFARI Montage Live will allow you to connect through almost any firewall More detailed in information for system administrators is available here http www safarimontage com support SAFARI Montage Live System Check An online system check is provided which tests all these requirements in an instant Simply point your web browser to http lt yourhostname gt systemcheck You will get instant feedback whether your PC and Internet connection are suitable to take part in a SAFARI Montage Live web conference Configuring your Audio and Video You need a microphone or headset to send audio and a web or video camera to send video It is essential you take some time to set up and test your system the first time you use it to make sure everything is configured correctly and you become acquainted with the software You can do this either manually or by running through the set up wizard Set up Wizard SAFARI Montage Live User Manual for Account Holders and Moderators 21 61
16. Audio Video component to expand the context sensitive menu Select External Video Source Click Start Broadcast A pop up will appear which gives you the values you need to insert into Flash Media Encoder Make sure you copy these exactly as they appear including stream name size and rtmp string 5 Once you click start in FME you will stream video to all SAFARI Montage Live users You will NOT receive video yourself to save bandwidth and CPU you will see an avatar icon with a text reading External Video Bowl NOTE To change the video shape amp size you must stop the broadcast both in SAFARI Montage Live and in FME and repeat steps 1 4 as above If you have an Enterprise Server License and have access to the Product Administration Screens you can configure SAFARI Montage Live to stream at any resolution your video hardware and bandwidth support including HD video On low bitrates you will achieve the best results using the On2 VP6 codec on higher bitrates you should opt for H 264 It is generally considered best to start at a low setting test and work your way up to see how far you can push your bandwidth Video encoding with FME can be very CPU intensive A dedicated high spec machine is recommended Please refer to our FAQs for more information and a more detailed guide on how to set up FME for best results Managing User Access to the Audio Video Component Not everyone is given the option to b
17. Choose any jpg gif or png file on your system SAFARI Montage Live will upload it resize it and display it in the Audio Video module 4 When you broadcast everyone in the room will be able to see your image Additionally SAFARI Montage Live will save the image with your user account so you don t need to upload the image every time Setting Shape amp Size Account holders and Moderators can change the shape and size of the communication windows this is most commonly used for video but also works in image and audio modes The default setting is widescreen small You can choose between three shapes widescreen portrait and landscape in small medium and large sizes Depending on your screen layout and available bandwidth you can choose any of these settings all users in the room will be switched to that new format 1 Click on the cogwheel icon in the Audio Video component to expand the context sensitive menu 2 Select Shape amp Size and in the sub menus choose first the shape and then the size you want to switch to 3 Everyone in the room will be switched to the new setting Widescreen A cinema style 16 9 video format Portrait The standard newsreader or passport photo 8 10 format Landscape The standard TV 4 3 format Working with Zoom Level Not to be confused with shape and size zoom level is a local setting that allows you to blow up another user s video This is useful when you are for exam
18. Component Microsoft Office documents ppt xls doc can be uploaded and converted within SAFARI Montage Live 1 Select the File you want to open by clicking on it 2 Click the Open button The button is not visible if you cannot load the selected content into the Content Viewer you may need to convert it first by clicking the Convert button 3 The file opens in the Content Viewer Converting a file Microsoft Office documents ppt xls doc can be uploaded and converted within SAFARI Montage Live 1 Select the File you want to convert by clicking on it 2 Click the Convert button The button is not visible if you cannot convert the selected content using SAFARI Montage Live You may be able to convert the file using an application such as Adobe FlashPaper 3 Icons will inform you of the state of your file as it is queued for conversion loaded into the conversion server converted and then returned to your session Depending on bandwidth file size and amount of files being converted this usually takes a few minutes You can start a conversion by going through the steps described above and leave the room to return at a later point in time if you do not want to wait or prepare content before a meeting has started You can also download converted content to your computer and upload it to another session for further use NOTE Converting files requires your SAFARI Montage Live server to be enabled with an SAF
19. additional timer options 3 more fields will appear e Timer choose whether the time counts up or down and when the time should start counting SAFARI Montage Live User Manual for Account Holders and Moderators 12 61 m n C5422 Feb 2009 Display friendly reminder set at what point a warning message should appear to users informing them their time is about to run out Remove users when time is up check this checkbox if you want users to be moved out of the session when the set duration has been used 2 more fields will appear When time is up send Administrators to enter a URL where you want administrators to be sent once the time expires When time is up send invited user to enter a URL where you want invited users to be sent once the time expires Time Zone GMT if you are dealing with international audiences this field allows you to specify the start time in relation to Greenwich Meridian Time GMT 0 Pwd If you want to protect the room with a password enter a value here or press the generate password button to have SAFARI Montage Live generate one for you Leaving the field blank will leave the room unprotected Send Email invitation check the checkbox if you want to send out email invitations 2 more fields will appear To add all email addresses of people that you want to invite Separate recipients with a comma or a semicolon Msg Write an invitation message This
20. into the text field at the bottom of the Chat component 2 Either press the Return key on your keyboard or click the button 3 The message will appear in the chat component chronologically sorted underneath the previous message Each user s messages are clearly identified by his or her name and a semicolon in front of their message Clearing the chat transcript SAFARI Montage Live User Manual for Account Holders and Moderators 47 61 C5422 Feb 2009 Account Holders and Moderators can clear the chat transcript at any time In meetings with large user numbers and a lot of chat activity it is recommended to do this periodically for better performance 1 Click on the cogwheel icon in the Chat component to expand the context sensitive menu 2 Select Clear chat history from the menu 3 The chat will be cleared NOTE Once the chat transcript is cleared it cannot be recovered Make sure you save it if you want to store it Saving the chat transcript You can save the transcript to a file on your computer at any time 1 Click on the cogwheel icon in the Chat component to expand the context sensitive menu Select Save the Transcript from the menu A message appears in the chat only visible to you stating The transcript has been saved to the following url followed by a link 4 Click on the link 5 A browser window will open containing the contents of the chat window Save the file to a location
21. llle 36 Managirig files occulte sr RII UL WERE ur Ets 36 Adding a file Flash Player 8 or higher 0 0 2c cece eee eee 37 Canceling an upload 37 Deleting a file gt ro ceinl LISSE Eu eal eel Gag ERU ets eet 37 Deleting all files in a room 2 1 cee 37 Saving downloading a file to your computer 0 00002 e eee 37 Opening a file in the Content Viewer 0 38 Converting a tiles E dM RE d 38 CHAPTER 8 The Screen Sharing Component eee 39 Meeting roles and component restricti0NS o oooooooooooooooooooo 39 Installing the DFVer ume ees bep otn Nee bL e Ud OR 39 Windows PC Installing the driver with Internet Explorer 39 Windows PC Installing the driver with Mozilla Firefox 40 Windows PC Uninstalling the driver o o oooooooooooooooo 41 Mac OS X Installing the driver with Safari o oo o oooooooooo 41 Mac OS X Installing the driver with Firefox oo oooooooooooo 42 SAFARI Montage Live User Manual for Account Holders and Moderators 5 61 C5422 Feb 2009 Mac OS X Uninstalling the driver llli 42 Sharing your Screen oo 42 Starting to Screen Share 2 0 0 ccc eee eens 43 Turning on Local Feedback 2 2 0 eee eens 43 Turning off Local Feedback 0 2 eee eee 43 Changing your bandwidth quality settings o oooooooo 43 Stopping Screen S
22. on your computer Close the window to return to SAFARI Montage Live Wn mo SAFARI Montage Live User Manual for Account Holders and Moderators 48 61 CHAPTER 11 C5422 Feb 2009 THE POLLING COMPONENT Polling is a welcome alternative to any online meeting or training session It is a visual means of allowing users to give feedback to topics and adds variety and richness to your online conferences Questions are multiple choice and answers can be presented as both bar and pie charts Meeting roles and component restrictions To ensure ordered communication in large user groups different user types have different access levels to this component The following table summarizes the differences oun Moderator Participant Observer Holder Create Polls Y Y Answer Questions Y Y Y Y Working with Polling The account holder or a moderator generally creates polls before making them available to all users to answer in real time Polls can and must be created on the fly at any time in a live session The polling module has three states 1 Preparation while someone is preparing a poll 2 Live while a poll is being conducted and users can answer questions 3 Closed while no one is preparing a poll Preparing a Poll If the polling module is not visible make it visible via the workspace gt Show Components menu If someone else is currently preparing a poll you will see a message similar to
23. overhead The Chat component also doubles as a meeting transcript automatically keeping track of when users enter and leave the meeting and transcribing this info in chronological order Meeting roles and component restrictions To ensure ordered communication in large user groups different user types have different access levels to this component The following table summarizes the differences Bum Moderator Participant Observer Send Chat Messages Y Y Y Y Save the transcript Y Y Y Y Clear Chat Messages Y Y Working with Chat One of the great advantages of chat communication is its persistent nature Messages typed into the chat remain visible so users who join a session late or need to temporarily divert their attention to other tasks can look back through the content to see what they have missed Similarly a presenter can allow users to ask questions via the chat component and answer them at the end of the presentation scrolling through the transcript at his own convenience Another popular method is to have a co presenter monitor chat activity and answer questions in writing while the presentation continues uninterrupted Several levels of communication can co exist in the same SAFARI Montage Live session Finally chat transcripts can be saved as a text file for reference and archiving Typing a chat message Chat messages can be entered at any time 1 Type the message you want to appear
24. presentation on your own and publish it on the web with very little effort or you can record an entire online collaboration session for later reference or for transcription by your secretary By recording presentations no information is lost and communications that used to perish now become sustainable The learning value for any organization is immense Meeting roles and component restrictions To ensure ordered communication in large user groups different user types have different access levels to this component The following table summarizes the differences Account Moderator Participant Observer Holder Start Recording Y Y Stop Recording Y Y Access Recording URL ve Edit Recording Information Y Recording your sessions There are some important rules to remember Any Account Holder or Moderator can start a recording Only one recording can be made at any one time Any Account Holder or Moderator can stop the recording If the person who started the recording exits the room the recording is stopped and archived When starting a recording you are prompted to enter a name This name is similar to the session name in that it appears in the title of the browser window when watching a recording and is used to identify the recording in your account center Check the sections on Viewing and Editing Recordings for more info Starting a Recording Each recording is an independent entity Once complete
25. so it is important to be aware of this factor SAFARI Montage Live allows you to modify your broadcast medium and adjust your video quality settings on the fly to best meet your particular requirements and ensures everyone has a perfect experience Hardware SAFARI Montage Live User Manual for Account Holders and Moderators 20 61 C5422 Feb 2009 To make sure your video and audio reach your audience at the best possible quality the input signal first needs to be converted to a low file size Internet format SAFARI Montage Live will do this for you without you even noticing but it will need your computer to do the heavy lifting Video and audio encoding can be tasking process and it is important to meet the minimum requirements to be able to ensure the best possible experience Again a faster computer will allow you to send higher quality video and increase the effectiveness of your online meetings Similarly it is important for your audience to have decent machines to be able to receive the video although generally it is not as taxing on a computer to receive decode the video as it is to encode it Of course even the most intelligent compression algorithms cannot achieve high fidelity image or sound if the base signal is of low quality Make sure you buy good quality web cams and headsets microphones this will have a huge impact on the quality of your broadcasts Software SAFARI Montage Live relies on the ubiquitous
26. will appear in the email invite 4 Check the remember checkbox if you want SAFARI Montage Live to remember the info you just entered This is useful if you regularly invite the same group of people for example Press Continue if you decided to send email invitations they will be sent at this stage Congratulations You have scheduled a conference To enter the session go to your Account Center and click the View Schedule button Find your session in the list and click on its title SAFARI Montage Live will automatically take you to your meeting room Editing a session or a recording You can edit a session s or recording s title time date password and email invitations Editing a session U1 a UN Log in to your Account Center Click the View Schedule button Click the Edit icon at the right side of every session Edit the details in the form Click Continue NOTE If you have the send email invitation checkbox checked emails will be sent out Editing a recording 1 Log in to your Account Center 2 Click the View Recordings button 3 Click the Edit icon at the right side of every recording SAFARI Montage Live User Manual for Account Holders and Moderators 13 61 C5422 Feb 2009 4 Edit the details in the form 5 Click Continue NOTE Changing the password will disallow people who know the previous password to enter The Trim playbac
27. window will open asking you whether you want to save this file Click OK The file gets downloaded to your download folder Locate the installer and double click it to run the installer The SAFARI Montage Live Screen Capture Driver Setup Wizard will open Click Next You will be prompted to select a location for the installation The field is prefilled We recommend you do NOT change the default location c Program Files SAFARI Montage Live Screen Capture This path may vary depending on the language of your Operating System Click Next SAFARI Montage Live User Manual for Account Holders and Moderators 40 61 13 14 15 16 17 18 19 C5422 Feb 2009 You will be prompted to select your start menu folder The field is prefilled We recommend you do NOT change the default location SAFARI Montage Live Screen Capture Click Next The Ready to install screen shows you where your screen sharing driver will be installed Click Install The installation will run and you are presented with a screen that confirms successful installation Click Finish The set up wizard will close Close all windows of your browser then re enter the session You are now ready to share your screen Click Start share to start sharing your screen Find more information below in the section Sharing your Screen Windows PC Uninstalling the driver If at any t
28. 10 38 40 42 71 widescreen 31 Widescreen 32 WiFi 9 windows 12 14 18 23 31 32 52 Work Alone 38 39 71 Working Alone 39 workspace 22 23 24 68 69 Workspace 21 Zoom Level 25 32 33 71 zooming 43 SAFARI Montage Live User Manual for Account Holders and Moderators 61 61
29. 4 Screen Sharing 19 49 54 screen sharing driver 28 49 50 51 52 53 54 scrolling 43 60 search 43 Selected User 21 36 37 68 69 Selector 41 Send Email invitation 15 send out email invitations 9 11 14 15 send video 25 27 Sending Audio and Video 28 session 10 12 14 15 16 17 36 39 57 60 65 66 67 68 69 70 Set Broadcast Type 25 71 Set Video Shape amp Size 25 71 Setting Shape amp Size 31 Setting up 9 14 Settings 21 27 28 29 Set up Wizard 27 shape amp size 25 shape and size 31 32 Sharing Content 38 sharing your screen 24 49 50 51 52 53 54 Sharing your Screen 50 51 52 53 54 show components 22 23 Show Components 21 24 Showing the Whiteboard 40 small 31 49 60 software 10 11 27 Software 26 speaker system 11 Stamp 41 Start 11 13 15 19 28 34 50 51 52 53 65 66 72 Start Broadcast 13 28 34 Start broadcast with permission 25 71 SAFARI Montage Live User Manual for Account Holders and Moderators 60 61 Start broadcast without permission 25 71 Start Share 54 Starting a Recording 65 Starting your Broadcast 28 Stop 25 29 30 55 65 66 71 72 Stop Broadcast 29 Stop Other Broadcasts 25 30 71 Stop other users Broadcasts 30 Stop receiving another person s Audio 30 Stop receiving another user s Video 30 Stop Share 55 Stop your broadcast 25 71 Stopping a Recording
30. ARI Montage Live Document Converter if the Convert button does not appear when selecting supported documents your installation is not enabled Please contact your system administrator SAFARI Montage Live User Manual for Account Holders and Moderators 38 61 C5422 Feb 2009 CHAPTER 8 THE SCREEN SHARING COMPONENT Next to sharing and presenting files sharing your screen content is one of the most popular and important forms of online information broadcast The Screen Sharing component allows you to send and receive your and other participants screens The Screen Sharing broadcast and compression codec is highly optimized to screen broadcasts Still Screen Sharing is a very bandwidth intensive activity For this reason any Video broadcasts are automatically switched to Audio mode when any Screen Sharing activity is initiated Viewers of a Screen Sharing broadcast need no additional downloads or installations to watch a broadcaster s screen Broadcasters need to install a small driver SAFARI Montage Live will prompt you to install this driver if you attempt to share your screen and do not have it installed Meeting roles and component restrictions To ensure ordered communication in large user groups different user types have different access levels to this component The following table summarizes the differences Account Moderator Participant Observer Holder Share your Screen Y Y Downloa
31. C5422 Feb 2009 Go to the options gt Set up Wizard in the Title Bar menu and follow the instructions on screen your audio and video will automatically be configured to best meet your system specifications It is recommended to follow these instructions at least once to fully understand the different options available You will also be able to see and hear what you look and sound like to other users Manual Configuration In some cases you may want to change just a single setting like select a different web cam or turn your microphone level down in a crowded room in this case use the manual configuration settings for quick access The following options are available through the Settings menu in the Title Bar Camera The Macromedia Flash Player Settings window opens Select your preferred camera from the dropdown menu NOTE If you have the screen sharing driver installed it will appear in this listas SAFARI Montage Screen selecting it will broadcast your screen through the video conferencing window This is not recommended Click Close Microphone The Macromedia Flash Player Settings window opens Select your preferred microphone from the dropdown menu You can reduce your broadcast volume by moving the slider left and increase your broadcast volume by moving it to the right While speaking into the microphone you will see a colored bar moving up and down Adjust the microphone so that the bar is not constantly i
32. FERENCE ROOM The Workspace When you enter a conference room you will notice a set of windows and a menu bar These windows are interactive units separated by their primary function within the meeting We refer to these as components The first time you enter a room you will see a window with Getting Started tips You can stop this window from appearing by unchecking the Show tips on startup check box You can always show this box via the options menu and selecting Getting Started SAFARI MONTAGE Live Options Setngr Workspace Rights Management ver are recorde E s 0 Audio Video Dv 5 Content Viewer o tangertToCurre svt a i RYT els Cae 4 What is the derivative of 9x 4 2 2 votes 4 EN M W 6 f A iy amp P 6 BN be 9 2 pee x os a 6 4 05 x LIMEN A tort tu A AAA Last controlled by y dE Work Alone 7 Ghat Und Push m 2 Last message r 7 Add rappor Lo Lee find Poll y Kelly 1 got a slope Tae gt mum ep if uwn nase gov Giff That doesn t look right Wouldn t a point like 2 9 get a coser answer 2 Irene I get Hx 5 29 g tangentToCurve sf Jacob My calculator isn t giving ma the right number Jacob Wait got it I ad A set to work i radians instead of decrees F Open d Save l JJ visit al El Loca intranet Aww gt A SAFARI Montage Live Session They can be moved resized collapsed and eve
33. Live system unless explicitly barred by the system administrator In most cases potentially harmful files such as exe or bat files will have been restricted to avoid misuse of the application All standard files can be uploaded including all your Microsoft Office files Image Files or other industry specific files you may need to share with the meeting participants Files supported by the Content Viewer You can present Adobe FlashPaper files Adobe Flash files and any web image format png jpg gif using the content viewer component You can also upload Microsoft Office documents ppt xls doc and convert them to an SAFARI Montage Live compatible format directly within SAFARI Montage Live See the chapter on the Content Viewer to find out how to load files into the content viewer Managing files When a file is added to a meeting room the File Share component provides visual feedback in the form of file type icons to facilitate its use Please note that uploading or downloading a file occupies your bandwidth and may have adverse effects on any broadcasts you are sending or receiving It is recommended practice to upload any files prior to a broadcast SAFARI Montage Live User Manual for Account Holders and Moderators 36 61 C5422 Feb 2009 You can sort files by file type or file name by clicking onto the file icon or the Session Files title respectively Adding a file Flash Player 8 or higher You can add
34. SAFARI Live toca rtranet Ris All in one Web conferencing platform User Guide for Account Holders and Moderators C5422 Feb 2009 Trademarks SAFARI Montage SAFARI Montage Live and other marks contained herein are the trademarks and the sole and exclusive property of SAFARI Montage All other trademarks not owned by SAFARI Montage that appear in this manual are the property of their respective owners who may or may not be affiliated with connected to or sponsored by SAFARI Montage Third Party Information This manual may provide hyperlinks to third party websites or access to third party content SAFARI Montage does not control endorse or guarantee content found in such sites You agree that SAFARI Montage is not responsible for any content associated links resources or services associated with a third party site You further agree that SAFARI Montage shall not be liable for any loss or damage of any sort associated with your use of third party content Links and access to these sites are provided for your convenience only Copyright 2007 Digital Samba and SAFARI Montage All rights reserved This manual may not be copied photocopied reproduced translated or converted to any electronic or machine readable form in whole or in part without written approval from Digital Samba and or SAFARI Montage Notwithstanding the foregoing the owner or authorized user of a valid copy of the s
35. Select Selected User gt Change Status gt The user type you want to change a user to NOTE If the Selected User menu is grayed out you have selected yourself in the Participant List or not selected a user The icon of that user in the Participant List will change to represent his new user type Depending on how many users are connected and state of your network connection this may take a few seconds The users interface will update in accordance to his new set of rights Changing a user s access rights to a particular module Sometimes you may want to allow a single user access to a single component only For example you may want to allow a user to speak to the group but don t want him to be able to erase files SAFARI Montage Live makes this possible thanks to absolute granularity of access rights management i Wn Locate the Participant List component If it is not visible in the workspace make it visible through the workspace menu Click on the user whom you want to promote or demote In the title bar click the Rights Management menu Select Selected User NOTE If the Selected User menu is grayed out you have selected yourself in the Participant Lost or not selected a user In the submenu find the component to which you want to allow or disallow access Another submenu opens you can set a particular users access rights to a higher or lower level than his current user type cur
36. Share gt URL Push gt Ban Permanently gt Set Moderator Rights gt Set Participant Rights gt Set Observer Rights Connection Status A green light in the top right of the Title Bar indicates you are connected to the application A red light will light up if you are disconnected accompanied by a pop up message Reconnect by refreshing your browser window SAFARI Montage Live User Manual for Account Holders and Moderators 17 61 C5422 Feb 2009 Using Components You can hide and show components using the workspace menu in the title bar This can be done in two ways either by selecting a predefined workspace layout or by individually selecting and deselecting modules from the show components submenu Collapse Component Title Im Maximize Minimize Context REN Title Bar menu Resize Handle gt A component window All components share some basic functionality e They can be moved by clicking and dragging their title bar e They can be collapsed by clicking the triangle icon on the top left of their title bar e They all have their individual context sensitive menu in the cogwheel icon in their title bar e They can be resized by clicking and dragging their resize handle in the bottom right of each component e They can quickly be maximized to take the full screen space by clicking the icon in the top right corner Clicking again will return it to its previous size
37. The fastest way to start a web conference 1 Log in to your Account Center 2 Click the Quick Start a Session button Congratulations You are already in a web conference To invite other users find the options menu in the top left corner of SAFARI Montage Live and select Copy Session Link and click Copy in the window that displays the link Then simply paste CTRL V on Windows e V on Mac the link into an email or an instant messenger conversation You invitees need do nothing more than click the link they received Alternatively you can choose Send Invitation from the options menu and send an email invitation You can send the email to multiple invitees by separating the addresses with a comma or semi colon You can enter a Subject and Message to your invitees or use the pre filled text Any session you Quick Start is automatically given a date and time stamp and saved in your meeting schedule for later reference together with all its files and contents Schedule a Conference Schedule a meeting for the future and send out email invitations 1 Log in to your Account Center 2 Click the Schedule a session button 3 Fill in the form a Topic A descriptive name for the session b Start Date and time of the session c Duration a guideline for participants how long the meeting will take d Activate timer check the checkbox if you want to display an in room timer and to show
38. any file on your computer to the meeting room 1 Click on the cogwheel icon in the File Share component to expand the context sensitive menu 2 Select Add 3 Afile browser opens which allows you to select a file from your computer Select a file by clicking on it You can choose multiple files by clicking CTRL or SHIFT while selecting the files Click Select The browser window closes and you will see a status bar in the bottom of the File Share component Hover over the bar to see which file is uploading If you have selected multiple files they will upload one after the other 6 Once a file has finished uploading it will appear in the File Share component grs Canceling an upload You can cancel any of your uploads at any time 1 While a file is uploading click on the cogwheel icon in the File Share component to expand the context sensitive menu 2 Select Cancel upload 3 The upload is cancelled The file will not be uploaded to the meeting room NOTE If you are uploading several files you are provided with the options to Cancel this upload or Cancel all uploads in Step 2 Choosing Cancel this upload will cancel the file that is currently uploading and moves straight to the next Choosing Cancel all uploads will cancel all uploads Deleting a file You can delete any file in the meeting room at any point in time 1 Select the file you want to delete by clicking on it in the File Share compo
39. be prompted to select a location for the installation The field is prefilled We recommend you do NOT change the default location c Program Files SAFARI Montage Live Screen Capture This path may vary depending on the language of your Operating System Click Next You will be prompted to select your start menu folder The field is prefilled We recommend you do NOT change the default location SAFARI Montage Live Screen Capture Click Next The Ready to install screen shows you where your screen sharing driver will be installed Click Install The installation will run and you are presented with a screen that confirms successful installation Click Finish The set up wizard will close Close all windows of your browser and re enter the SAFARI Montage Live session You are now ready to share your screen Click Start share to start sharing your screen Find more information below in the section Sharing your Screen Windows PC Installing the driver with Mozilla Firefox SAFARI Montage Live will recognize that you do not have the driver installed and guide you through the installation process This process may vary slightly depending on which browser you are using l 2 KRW 9o NON 0 11 Click the Start share button An alert window will open notifying you of the missing driver and asking you whether you want to install it Click Yes A File Download
40. d a recording is automatically archived and associated with an independent URL 1 2 3 4 5 Click the Record button in the Title Bar A window will appear prompting you to enter a name for the recording Enter a name in the text field Click Start or click Cancel to cancel The window closes and the recording begins A message in the title bar notifies you that you are recording All connected users can see a similar message notifying them that you are recording the session All Moderators can also see a Stop button Stopping a Recording SAFARI Montage Live User Manual for Account Holders and Moderators 51 61 C5422 Feb 2009 Account Holders and Moderators can all stop a recording 1 Click the Stop button in the Title Bar 2 The recording is stopped and archived immediately NOTE If the person who started the recording leaves the session the meeting is automatically stopped Pressing the record button again will start a new recording A recording cannot be resumed Viewing a Recording Recordings are managed through the Account Center This means only the Account Holder can give access to the recorded sessions Each recording is identified by a unique URL Account Holders can send this link out via email instant messenger programs or publish it on the web thereby giving people access from outside the Account Center Please refer to the appropriate section in the chapter on the Account Cen
41. d and no one else will receive it 3 Click on your video window again to resume your broadcast Muting your Audio 1 Let go of the Talk button or the CTRL key CMD key on the Mac or click the lock icon if you activated the hands free icon The button will turn from green to color less Stop receiving another user s Video Click on the user s video window whose video you want to pause 2 Acrossed through video camera icon will appear on top of that user s video You are now no longer receiving that person s video This does not influence what everyone else sees SAFARI Montage Live User Manual for Account Holders and Moderators 23 61 C5422 Feb 2009 3 Click on their video window again to resume receiving the broadcast Stop receiving another person s Audio 1 Click on the microphone icon in the broadcast window underneath the username of the user whose audio you want to stop receiving The icon will appear as crossed through you are now no longer receiving that person s audio This does not influence what everyone else hears Click on their microphone icon again to resume receiving the broadcast Stop other users Broadcasts 1 2 3 Click on the cogwheel icon in the Audio Video component to expand the context sensitive menu Select Stop Other Broadcasts Everyone except you will be removed from the Audio Video component Working with different Broadcast Modes To offer you full
42. d driver Y Y Local Feedback on off Y Y Receive a Screen Share broadcast Y Y Y Y Installing the Driver Before you can start sharing your screen you must install the SAFARI Montage screen sharing driver You need to do this only once on any computer Once you have installed this driver it will always be ready for you to use Please follow the instructions for your operating system and internet browser below Sorry Linux is not supported at this time Windows PC Installing the driver with Internet Explorer SAFARI Montage Live will recognize that you do not have the driver installed and guide you through the installation process This process may vary slightly depending on which browser you are using 1 Click the Start Share button 2 An alert window will open notifying you of the missing driver and asking you whether you want to install it 3 Click Yes 4 The File Download Security Warning window will open asking you whether you want to run or save this file 5 Click Run SAFARI Montage Live User Manual for Account Holders and Moderators 39 61 11 13 14 15 16 17 18 19 C5422 Feb 2009 An Internet Explorer Security Warning window will open notifying you that the publisher could not be verified and details of the file you are about to install Click Run The SAFARI Montage Live Screen Capture Driver Setup Wizard will open Click Next You will
43. e SN mm ec ed 28 Changing User Names 2 2 2 oia Been a x RUE RR ge ewe ace Bie sd leeds 28 Identifying the number of users connected 000 cee eee eee 28 Removing a User from the Room 1 0 0 eens 29 Changing a User s Status 00 ccc eens 29 SAFARI Montage Live User Manual for Account Holders and Moderators 4 61 C5422 Feb 2009 CHAPTER 6 The Content Viewer Component oooooooocccccncnnnnno 30 Meeting roles and component restricti0NS o oooooooooooooooooooo 30 Sharing Content eos E A ae eed Red 30 Loading a File into the Content Viewer 00000 0 ee nooo 30 Working Alone void ee ERR VO ae wwe eh hae OEE las VENIS 31 Working alone s cust ceca eats es dit las 31 Foll w others 26 nde dood ASK ELE en bh pond 31 Marking Up Content 0 0 eee eee 32 Showing the Whiteboard 00 eee eee 32 Hiding the Whiteboard 0 eee 32 Using the Whiteboard 0 0 eee 32 Content Types usina 34 Adobe FlashPaper oc ces casts oe It E O REESE AGE UR a E 34 Image Files scm Rita Ie A Yael Ast der iine 34 SWF cuu rad it ae Exi t ve 34 Microsoft Office9 co estate niet vases b E hens eset ed 34 CHAPTER 7 The File Share Component oooooooooccccncnnnnnnnnnn 36 Meeting roles and component restricti0NS o oooooooooooooooooooo 36 Supported File Types llslsssssl le 36 Files supported by the Content Viewer
44. e format in day to day activities Simply load your document into SAFARI Montage Live and click the convert button in the file share menu to display the file in SAFARI Montage Live SAFARI Montage Live User Manual for Account Holders and Moderators 34 61 C5422 Feb 2009 If you are sharing a PowerPoint file all animations transitions and sound effects will be preserved SAFARI Montage Live User Manual for Account Holders and Moderators 35 61 C5422 Feb 2009 CHAPTER 7 THE FILE SHARE COMPONENT Any content you add to a SAFARI Montage Live meeting is added to the File Share Component You can add any type of content to a SAFARI Montage Live meeting File types which can be displayed directly in a SAFARI Montage Live meeting room will be displayed in the Content Viewer Component Any other file type can be saved by each connected user provided they have the appropriate permissions Meeting roles and component restrictions To ensure ordered communication in large user groups different user types have different access levels to this component The following table summarizes the differences Account Moderator Participant Observer Holder Add Files 4 d Delete Files id E Delete All Files Y x Open Files Convert Files e E Cancel an upload Y ai Save Files Y d Sort Files E id E T Supported File Types Any file can be added to the SAFARI Montage
45. ently ban him from re entering The difference is that a kicked out user can re enter immediately whereas a banned user has to wait at an hour before he is allowed back in Kick a User 1 2 3 Select him her in the Participant List by clicking on his her name Click the Remove User button in the bottom right of the Participant List The user will disappear from the list and be disconnected from the session Permanently Ban a User 1 2 Select him her in the Participant List by clicking on his her name In the SAFARI Montage Live Title Bar click on the Rights Management menu choose Selected User and click on the Ban Permanently option The user will disappear from the list and be disconnected from the session He or she will not be able to re enter for one hour Changing a User s Status If you want to change the rights of a user within the application you do this via the Rights Management Menu in the SAFARI Montage Live Title Bar Select the user in the Participant List by clicking on his her name In the SAFARI Montage Live Title Bar click on the Rights Management menu choose Selected User and in the submenus choose change Status and the User Type you want to turn that user into The user s icon will change in the Participant List to reflect the status he has received and his screen will update with the new options you have assigned to him her Refer to the chapter on R
46. ewirig a recording eios cde ceu ese SUME EDU OE Uds 14 Distributing a recording 0 cee lh 14 Distributing a recording 0 eee eee 14 CHAPTER 3 Inside a Conference Room 0 eee cece cence ec eees 15 The Workspace iu A ES Be SEES Del os 15 The COMPONENTS Peco aed ak A Oa ete ha Ce AA dete dnt 15 Meeting ROES cu nue Qe el eed E Seem ewe nv IM eb ea 16 ie Title Bat cct ate enin MESE M Cui ien auis utu as 17 The Men zie ERR er RR EE EE CORBA ea Cac vete durs 17 Connection Status 6 2 0 oa Beweise uS rS RR IRE PA ERE NE 17 Using Components zs uer MEUSE A a E LAE e RS 18 Modifying your workspace 0 ccc rh 18 Preparation Mode 0 02 cece eee eee 18 Predefined Layouts nonan annann eee teen eens 19 Custom EayOUts os ri ea tee EE e MET Sete DER oe ames 19 SAFARI Montage Live User Manual for Account Holders and Moderators 3 61 C5422 Feb 2009 CHAPTER 4 The Audio Video Component ooooooocccccccnnnnnn n 20 Meeting roles and component restrictions 2 0000000 ee eeee 20 About Audio and Video on the Internet 20 00 e eee eee es 20 Bandwidtli 2 caca aot eb eh Bate BAe dba ii os 20 Hardware ic cee ces tet ea ct ake vsu d ae UE aes Freee 20 SOILWaEe Lindas e to A Pet wis ftii ess denos shoe tals Aces 21 Firewalls sis 2 urne RS ELS SOUPE WERT bo ds pom au 21 SAFARI Montage Live System Check o o o ooooooooooomomomoo 21 Confi
47. exact system requirements please refer to http www safarimontage com support Optional A speaker system or headphones to listen to any audio broadcasts or multimedia content A headset or microphone to participate in a conference call A web cam to broadcast video and videoconference You can visit http lt yourhostname gt systemcheck to check if your system meets the requirements to participate and your firewall is appropriately configured CHAPTER 1 GETTING STARTED This Getting Started guide will show you how easy it is to set up a session It doesn t cover full functionality but shows you how easy it is to get started My first session This guide will show you how to start a session via Quick Start later on in the manual we will explain how to schedule a session and invite users via email invitation 3 steps to presenting content on the web Two clicks and you are in 1 2 3 Log in to your Account Center Click the Quick Start a Session button Congratulations You are already in a web conference Now let s invite some friends 4 6 In the title bar of SAFARI Montage Live find the Options Menu select Copy Session Link Click the copy button Paste the link CTRL V on Windows e V on Mac into an email or your instant messenger Sit back and wait for them to join you Ok let s give them a nice show SAFARI Montage Live User Manual fo
48. flexibility depending on any bandwidth or hardware restrictions you may meet on a day to day basis depending on your particular use scenario SAFARI Montage Live gives you several broadcast modes to choose from By default a room is set to video mode but it is easy to switch to audio or image mode Switching between broadcast modes 1 2 3 Click on the cogwheel icon in the Audio Video component to expand the context sensitive menu Select Broadcast Type and in the sub menu choose the mode you want to switch to Everyone in the room will be switched to the new mode Video Send and receive video and audio Audio Send and receive only audio This uses significantly less bandwidth and conversation may be more responsive in low bandwidth situations Image Allow users to upload an image to be displayed with their audio broadcast This image can be either a photo or some other graphical avatar and can be used to create a more personal connection with your audience when video is not available either because you don t have a web cam or want to save bandwidth Uploading an Image for Image Mode Flash Player 8 or higher 1 2 Click on the cogwheel icon in the Audio Video component to expand the context sensitive menu Select Upload Image SAFARI Montage Live User Manual for Account Holders and Moderators 24 61 C5422 Feb 2009 3 Afile browser window opens which allows you to select an image
49. guring your Audio and Video llis 21 Set up Wizard sev Soy ath E A Ne dr SAU ESQ LS ES 21 Manual Configuration 0 0 0 0 eE LE elle 22 Sending Audio and Video 0 2 cece teens 22 Starting your Broadcast 22 Stopping your BrOadCasSt ooooooorrrrr es 23 Controlling Audio and Video Broadcasts 00 eee 23 Pausinj your VideO i cse calc er E Qe wee tam ee DE d 23 Muting your Audio o 23 Stop receiving another user s Video o o oooooooooorrrrrrr 23 Stop receiving another person s Audio 0 0c eee eee 24 Stop other users Broadcasts 0 0 24 Working with different Broadcast Modes 00 cece eee eee eee 24 Switching between broadcast modes 0c eee 24 Uploading an Image for Image Mode Flash Player 8 or higher 24 Setting Shape SIZE seeni ooe ce ek idad RERO 25 Working with Zoom Level 0 cece Ie 25 Using an External Video Source Streaming On2 VP6 and H 264 video 25 Managing User Access to the Audio Video Component 26 Accepting a request to speak 0 eee nee 26 Denying a request to speak 0 cee eee 27 Giving users access to the Audio Video Component 27 CHAPTER 5 The Participant List Component cece eee eee eens 28 Meeting roles and component restrictions 000000 ee ee eeee 28 Identifying Users soir rd Boo e
50. hare 0 44 Viewing Screen Share 2 0 cee eee eens 44 CHAPTER 9 The URL Push Component cece eee eee eee eee 45 Meeting roles and component restrictions 0000000 eee eee 45 Managing your URLS 0 ee ee I eI 45 Adding a URL 2 2 2 200 A A Se eee SAS 45 Removing a URE EE oe ee eee el etek Metta ela Se Se ae alii 45 MISIEING A URE so oho A pane xO a SOROR mp oe CE e OE ee 46 Pushing a URL Co browsing 0 ccc eee re 46 CHAPTER 10 The Chat Component ooooooocccccccnnnnnnnanann 47 Meeting roles and component restricti0NS o oooooooooooooooooooo 47 Working with Chat 2 0 cece I IIIA 47 Typing a chat message cee eee ene 47 Clearing the chat transcript 2 2 0 0 eee 47 Saving the chat transcript 2 cee eee 48 CHAPTER 11 The POLLING COMPONENT eee eee IIIA 49 Meeting roles and component restrictions 0 00000 eee eeeee 49 Working with Polling 0 0 0 E a eee teens 49 Preparing a Poll io ceo 085 Seed Hoe ERE E ee LET RE DNE 49 Controlling a Live Poll 22 eee eee 50 Closing a Poll 25 eo tese et ae edie AS Sd 50 Polling experience for participants and observers oooooooooo 50 CHAPTER 12 Recording 2 03 ue uer er rere el ale ei ei esse ace ve rele e e Ue 51 Meeting roles and component restricti0NS o oooooooooooooooooooo 51 Recording your sessions
51. ho do not need buttons are presented with a simpler less cluttered interface This makes use of the system easier and adoption faster Rights Management itself is also governed by access by user type Account Moderator Participant Observer Holder Change particular user rights Y Y Change user type permissions of all user types Change user type permissions of r participants and observers only Working with Rights Management We can distinguish between two types of interaction Changing access rights for an individual user or changing access rights for a group of users Rights management can be utilized whenever the need arises There is no need to decide pre session who will be allowed to do what Since online meetings are dynamic environments it is important to be ready to react to any situation SAFARI Montage Live User Manual for Account Holders and Moderators 53 61 C5422 Feb 2009 The only restriction to Rights Management is that each session can only have one Account Holder This is typically the user who has called the meeting Promoting or demoting a user You can choose to elevate or reduce the ability of a user to interact at any time DAN Locate the Participant List component If it is not visible in the workspace make it visible through the workspace menu Click on the user whom you want to promote or demote In the title bar click the Rights Management menu
52. ights Management for more info SAFARI Montage Live User Manual for Account Holders and Moderators 29 61 C5422 Feb 2009 CHAPTER 6 THE CONTENT VIEWER COMPONENT When displaying any type of document based content in SAFARI Montage Live be it video files images Adobe FlashPaper or anything else it will be displayed in the content viewer Typically you will load documents in from the File Share Component which is discussed in the next chapter The component gives you feedback on who is leading the presentation By default Account Holders and Moderators can control content in the Content Viewer The Content Viewer also contains a multi user whiteboard which can be used to mark up any content Meeting roles and component restrictions To ensure ordered communication in large user groups different user types have different access levels to this component The following table summarizes the differences Account Moderator Participant Observer Holder Load content Y Y Y Y Clear content Y Y Y Y Show Hide whiteboard Y Y Y Y Control Content Y Y Y Y Work Alone Follow Others Y Y Sharing Content Account Holders and Moderators can control content by default All users will be able to see any files that are opened or any time a document is moved to the next page scrolled zoomed in and out or otherwise manipulated A message notifies all users who was last to manipulate the document
53. ime you should choose to uninstall the SAFARI Montage Live screen sharing driver you can do so in a few easy steps 1 2 3 4 Click the Start button in your windows operating system Navigate to All Programs gt SAFARI Montage Live gt Screen Capture gt Uninstall A window will pop up asking you whether you are sure you want to uninstall Click Yes Depending on what applications you are running at the time you may receive a message stating that not all elements of the application could be removed Assuming you haven t changed the install location navigate to My Computer gt Program Files gt SAFARI Montage Live Mac OS X Installing the driver with Safari SAFARI Montage Live will recognize that you do not have the driver installed and guide you through the installation process This process may vary slightly depending on which browser you are using 1 2 3 4 5 10 11 12 Click the Start Share button An alert window will open notifying you of the missing driver and asking you whether you want to install it Click Yes Safari will download the application to your download folder When alerted that Install SAFARI Montage Live Screen Capture Driver app is an application click Download Locate Install SAFARI Montage Live Screen Capture Driver on your computer and double click it to run it The installer launches click Ins
54. into the Content Viewer Hiding the Whiteboard The Whiteboard can be hidden at any time Content will not be erased if you show it again at a later stage you will find it exactly the way you left it 1 Click on the cogwheel icon in the Content Viewer component to expand the context sensitive menu 2 Select Show Hide Whiteboard 3 The Whiteboard will disappear in the Content Viewer Using the Whiteboard An extensive toolset is available in the Whiteboard Anything you write or draw will be visible to other users as soon as you press a key or release the mouse button Only Account Holders and Moderators can use the Whiteboard You can give individual users access to the whiteboard by using the Rights Management menu See the chapter on Rights Management on further instructions Text 1 A 2 P d v O na e 8e 8 A O SAFARI Montage Live User Manual for Account Holders and Moderators 32 61 C5422 Feb 2009 Selector The selector tool can be used to select multiple shapes at once by clicking on the stage and then dragging over the shapes If all the shapes selected are of the same type the toolbar for that shape will be visible so specific shape properties such as fill line etc can be edited at once All these shapes can be dragged at the same time and will be moved relatively using this tool Text The text tool allows textual annotation on the board it features customizable text font color and fo
55. ion 27 Manual Configuration 27 Marking Up Content 40 medium 25 26 31 Meeting roles 25 35 38 45 49 57 60 62 65 67 Meeting Roles 19 meeting room 9 10 16 45 46 47 microphone 11 27 28 29 30 Microphone 21 28 microphones 26 Microsoft Office 9 45 Microsoft PowerPoint 10 minimum requirements 26 missing driver 50 51 52 53 moderator 9 67 Moderator 19 20 21 22 25 29 35 38 45 49 57 60 62 65 67 71 Moderators 23 31 33 34 39 40 61 66 70 Modifying your workspace 23 move 22 Moving Elements 42 Mozilla Firefox 51 Msg 15 multimedia 10 11 multiple choice 62 multiple choice 10 Mute others audio 25 71 Mute your audio broadcast 25 71 Muting your Audio 29 network 26 32 68 number of connected users 36 Observer 19 20 21 22 25 35 38 45 49 57 60 62 65 67 70 71 On2 VP6 32 online collaboration 10 65 online meeting 9 10 60 online meetings 9 26 67 68 Online meetings 9 Online Meetings 9 Open 13 39 45 48 71 SAFARI Montage Live User Manual for Account Holders and Moderators 59 61 Opening a file 47 48 Options 12 21 or Adobe FlashPaper 12 ordered communication 25 35 38 45 49 57 60 62 65 Oval 42 paging 43 Participant 19 20 21 22 25 35 36 37 38 45 49 57 60 62 65 67 68 69 70 Hi participants 9 10 11 15 45 49 68 69 72 Participants 10 21
56. k values start and end time allow you to create a clipping of the recording Viewers will not see any part of the recording prior to the start time or after the end time Viewing a recording If you have recorded a session or parts of a session you can access recordings via your Account Center Viewing a recording Uh UN D Log in to your Account Center Click the View Recordings button Click the name of the recording you want to watch The recording will load simply click the play button You can fast forward or rewind by moving the play head or clicking anywhere in the play track You can click the pause button to temporarily pause the playback at a certain section Click the play button to start the playback where you left off Clicking the stop button will stop the playback and rewind the recording to the beginning Distributing a recording You can easily send the link to a recording to other people Distributing a recording Log in to your Account Center Click the View Recordings button Right Click Mac users CTRL click the name of the recording you want to watch Select Copy Link The link is copied to the clipboard You can now paste the link by pressing CTRL V e V on Mac on your keyboard into an email an instant messenger session or even onto any website SAFARI Montage Live User Manual for Account Holders and Moderators 14 61 C5422 Feb 2009 CHAPTER 3 INSIDE A CON
57. l be able to see his broadcast in the screen share window with a message below telling you who is sharing their screen By default you will see the screen at the full resolution it is broadcast at If it this does not fit into your browser screen share window scroll bars will appear to allow you to move the image around You can click the fit to screen 100 toggle button in the bottom left hand corner of the screen share window This will resize the broadcast image to fit into the available viewing area Click the button again to switch back to 100 view This button does not affect other users SAFARI Montage Live User Manual for Account Holders and Moderators 44 61 C5422 Feb 2009 CHAPTER 9 THE URL PUSH COMPONENT One of the most shared resources in collaborative environments are websites or links to resources on the web Similar to a street address on the web such resources are identified by Universal Resource Locators URL The URL Push Component makes it easy to create a list of such resources and even actively push this content to your connected users Meeting roles and component restrictions To ensure ordered communication in large user groups different user types have different access levels to this component The following table summarizes the differences Account Moderator Participant Observer Holder Add URL Y Y Remove URL Y Y Push URL co browse Y Y Visit URL Y Y Y
58. layed as a pie chart or as a bar chart Simply click the pie chart or bar chart buttons to switch between the views All users will now see the new view To answer a question simply click the radio button next to the answer you want to select You can change the answer to a question after you have selected an answer Closing a Poll When you want to end a poll simply click the End Poll button Users will no longer be able to see the pall or answer questions You can also go straight back into preparation mode to edit an already created poll by clicking the Prepare Poll button Polling experience for participants and observers Participants and observers see a simplified view of the polling module They do not see the Prepare Go Live or End Poll buttons They can see a message when nobody is preparing a poll or when a certain user is preparing a poll When a poll goes live they are presented with the current question title and the possible answers They can also see how many people responded to the question and the percentage of people in the room who chose a particular answer to a question They cannot move to other questions account holders and moderators control the experience and pace SAFARI Montage Live User Manual for Account Holders and Moderators 50 61 CHAPTER 12 RECORDING C5422 Feb 2009 Recording is the link between synchronous and asynchronous communication You can use it to create a
59. ll already be acquainted with this workflow It is similar to printing a document except that you will save a file on your PC which you can then upload to SAFARI Montage Live to be shared with a group of people See the Adobe FlashPaper documentation www adobe com for full information SAFARI Montage Live automatically detects Adobe FlashPaper and allows you to use all its functionality including paging scroll zoom and search in a multiuser environment Simply load any Adobe FlashPaper into the content viewer and you will see the controls If you are in control of the Content Viewer and paging scrolling Zooming or search activity will be propagated to all users This is the most common method of using SAFARI Montage Live to give an online presentation Image Files You can load any jpg gif or png image file that you have created in any program into the content viewer The image will automatically resize to fit the height and width of the Content Viewer window SWF Adobe Flash files are one of the most commonly used formats for online presentations eLearning programs and animations The support for video is rapidly turning Adobe Flash into the preferred method of delivering video on the web You can load any Adobe Flash file into SAFARI Montage Live It will automatically resize to fit the height and width of the Content Viewer Microsoft Office Microsoft Office files are the most commonly used fil
60. m following along with the leader s content and as soon as they choose can get synced up with everyone else again 1 Click on the Work Alone button 2 The button will change to Follow others and you will no longer receive updates from other user s changes to the content viewer Follow others At any time you can choose to follow the leader of the room again and see exactly what everyone else is looking at 1 While being in work alone mode click on the Follow Others button 2 The button will change to Work Alone and you will be synced up with the leader of the session If there is no leader at this point in time you will see no change SAFARI Montage Live User Manual for Account Holders and Moderators 31 61 C5422 Feb 2009 Marking Up Content SAFARI Montage Live provides a multi user whiteboard directly in the Content Viewer to mark up content collaborate and teach Showing the Whiteboard You can use it in front of a blank white background or overlay it over any content you have loaded into the Content Viewer component NOTE While the whiteboard is visible the content in the Content Viewer is locked Hide the whiteboard to unlock content 1 Click on the cogwheel icon in the Content Viewer component to expand the context sensitive menu 2 Select Show Hide Whiteboard 3 The Whiteboard will appear in the Content Viewer It will always appear above any content you may have loaded
61. n hidden depending on your particular necessities The Components The following components are available Audio Video Component Used for all live audio and video communication Userlist See who and how many people are connected to the room Revision 2 SAFARI Montage Live User Manual for Account Holders and Moderators 15 61 C5422 Feb 2009 Content Viewer All content is shown in this window Account Holders and Moderators can control content and a message shows everyone who is currently leading File Share Files can be uploaded and shared with the group If you open a file it will open in the content viewer Screen Sharing You can broadcast your screen by clicking the Start Sharing button at the bottom of this window Chat All users can use the text chat to communicate with you and each other provided they have been given access URL Push Add websites to a central repository for all users to see You can proactively open websites on other users computers Live Polling Create online questionnaires on the fly and make your online presentations more interactive and engaging Meeting Roles A SAFARI Montage Live Conference Room is an interactive environment where everyone can participate depending on the role they are assigned We can distinguish between 4 roles Account Holder Moderator Participant and Observer The person creating the room is the Account Holder Invitees typically enter as Observe
62. n the red area Click Close Access The Macromedia Flash Player Settings window opens You can allow or deny access to your computers microphone and camera Make sure this is set to allow we recommend selecting the Remember Checkbox Click Close Sending Audio and Video Once your audio and video are properly configured you are ready to go Starting your Broadcast 1 Locate the Audio Video component By default it is in the top left corner of the application but depending on the particular room set up or current view its position may have changed Click the Start Broadcast button 3 Depending on your settings the Macromedia Flash Player Settings window may appear Click Allow when asked whether access to your microphone and camera should be allowed 4 Your broadcast will appear in the Audio and Video component clearly identified with your username All users will be able to see your broadcast exactly the same way you do N SAFARI Montage Live User Manual for Account Holders and Moderators 22 61 C5422 Feb 2009 5 Tosend audio click and hold the Talk button You can also click and hold the CTRL button CMD button on the Mac to activate your microphone To switch to hands free mode click the lock icon The button turns green when you are sending audio NOTE When broadcasting audio in hands free mode make sure you and you are wearing a headset or using an echo canceling micropho
63. ne Failure to do so may result in echoes as audio feeds back from your speakers into your microphone If you hear echoes ask all users without headsets to use the Push to talk feature rather than hands free mode The broadcast you send could be video picture or audio depending on what has been selected and the display will vary accordingly See the explanation for Broadcast Settings below Regardless of which mode is selected you will always see a green bar representing your microphone activity Stopping your Broadcast 1 Click the Stop Broadcast button 2 Your broadcast will disappear from the Audio and Video component Controlling Audio and Video Broadcasts SAFARI Montage Live offers several additional controls over audio and video broadcasts You can mute your own voice and pause your video you can choose whose streams you want to receive and as an Account Holder or Moderator you can turn off other people s broadcasts You may need to temporarily pause your video or mute your audio for reasons of privacy or to save bandwidth Similarly you may choose to stop receiving other user s video to save bandwidth or mute another user s audio because their microphone is transmitting disturbing sound SAFARI Montage Live provides a solution for all of these scenarios Pausing your Video 1 Click on your own video window 2 Acrossed through video camera icon will appear on top of your video your video is now pause
64. nent 2 Click on the cogwheel icon in the File Share component to expand the context sensitive menu Select Delete An alert window opens Click Yes The window closes and the file is deleted from the room Vide 0 Deleting all files in a room You can quickly delete all files in the meeting room at any point in time 1 Click on the cogwheel icon in the File Share component to expand the context sensitive menu 2 Select Delete All 3 An alert window opens Click Yes 4 The window closes and all files are deleted from the room Saving downloading a file to your computer SAFARI Montage Live User Manual for Account Holders and Moderators 37 61 C5422 Feb 2009 Any file within the meeting room can be saved to your computer 1 Select the file you want to save by clicking on it in the File Share component 2 Click the Save button 3 A browser window opens which allows you to choose a location on your computer where you want to save the file 4 Click Save 5 The browser window closes 6 A progress bar in the bottom of the File Share component gives you feedback on the progress of the download 7 When the download is completed the file is saved on your computer in the location you selected Opening a file in the Content Viewer If a file is supported by the Content Viewer an Open button appears when a file is selected swf jpg gif jpg formats are supported by the Content Viewer
65. nferencing modules Present files Convert any file including Microsoft PowerPoint to Adobe FlashPaper upload it to SAFARI Montage Live and discuss the content Also supports standard web formats swf jpg png gif Conduct questionnaires Get feedback on the issues at hand by conducting an online live poll Participants can be prompted to answer multiple choice questions the results are presented in standard visual graphing formats Push Web Pages Proactively open websites or web content on all participants screens Control your Environment Adapt the layout of the software to meet your particular requirements just as you would any other software application Everyone else is synced up automatically Meeting timer Optionally set a meeting time for your sessions and automatically move users out of the room when the time expires Manage Access Allow and disallow access to all functionality for the whole group or on a user per user basis Quick Start or Schedule Meetings Start a meeting with a single click or send out email invitations via the integrated scheduling system System Requirements SAFARI Montage Live is designed to be easily accessible from anywhere for everyone Required SAFARI Montage Live User Manual for Account Holders and Moderators 9 61 C5422 Feb 2009 A standard web browser Internet connection 56K for audio ISDN for video DSL recommended Adobe Flash plug in For
66. nt size To use this tool select it and drag it on the stage this tool has a minimum size of 40 22 Because the text area is selectable the method of dragging this tool is different to other tools it has a custom editor with a circle handle in the middle for dragging Stamp The stamp tool has a selection of shapes that are useful in diagrams meetings and online classes The stamp tool has a minimum size of 16 16 Freehand The freehand tool enables any shape to be drawn because of the nature of a freehand it has no resizing capabilities its editor draws a rectangle around the shape to make it obvious when it s selected Line The line tool is great for flow charts or some kind of visual model for any represented schedule or flow diagram You can turn on an arrow at the beginning and or end of any line by clicking the arrow buttons in the toolbar This shape is completely resizable with customizable thickness and color Rectangle A fundamental shape for drawing data visualization etc Its variables include fill color line color and line thickness and is completely resizable Oval The oval tool is another fundamental shape It also includes fill color line color and line thickness as customizable properties Triangle A basic shape with similar properties to rectangle and oval fill color line color and line thickness however it also includes the type of triangle It can be an equilateral triangle or a right angled triangle
67. oftware with which this manual was provided may print out one copy of this manual from an electronic version of this manual for the sole purpose of such owner or authorized user learning to use such software provided that no part of this manual may be printed out reproduced distributed resold or transmitted for any other purposes including without limitation commercial purposes such as selling copies of this documentation or providing paid for support services SAFARI Montage Live User Manual for Account Holders and Moderators 2 61 C5422 Feb 2009 TABLE OF CONTENTS INTRODUCTION ii A A A n a 8 About SAFARI Montage Live 0 0 ooo 8 What is an Online Meeting 0 0 eee eee 8 Presenter featufes cocos eec cta Ies E MERI Ee E AA 8 System Requirements oooooooooooororor e hh e na 9 CHAPTER 1 Getting Started oooooooooooooooorororor roo s 10 My first SESSION it Pr pp e n a a a I ee 10 3 steps to presenting content on the web o oo occocoooooooooo 10 CHAPTER 2 Your Account Center o o oooooooooccocooonncnnonnnnnnnn 12 Setting pa Session deat ii pr IR DUE Ge RI ER 12 QuicleStart ipei E Ed Sitat E 12 Schedule a Conference o o o o o ooooooooo sells 12 Editing a session or a recording 020 cee s 13 Editinig a Session octies A A e Ew Deque seda 13 Editing a recording 0 l aa e lll 13 Viewing a recording lll I Ile 14 Vi
68. p simply minimize SAFARI Montage Live to the task bar or move the window to another screen Turning off Local Feedback Once you have previewed your own screen share you can turn local feedback off again 1 Click on the cogwheel icon in the Screen Share component to expand the context sensitive menu 2 Select Local Feedback only visible while sharing your screen 3 You will stop seeing your own screen share Changing your bandwidth quality settings You can adjust the quality of the image you send to other users If you are facing limited bandwidth you may want to adjust this setting downwards alternatively if you need high quality images you may want to adjust this setting upwards As a rule of thumb higher quality means higher latency SAFARI Montage Live User Manual for Account Holders and Moderators 43 61 C5422 Feb 2009 1 Click on the cogwheel icon in the Screen Share component to expand the context sensitive menu 2 Select High bandwidth Medium bandwidth or Low bandwidth only visible while sharing your screen to select the desired setting 3 You will now share your screen at the selected quality setting Stopping Screen Share When you are finished broadcasting your screen you should stop sharing and allocate bandwidth to video and audio communications 1 Click the Stop Share button 2 The broadcast will end Viewing Screen Share When a user shares his screen you wil
69. pe and name The default setting for invited users is Observer The person who created the room is typically an Account Holder A user who was invited via an invitation email will typically enter identified by his email address this address will appear as his username in the Participant List Users who were invited via the Copy Session Link functionality will typically enter as a guest and identified as such in the Participant List Changing User Names To be able to better identify users every person connected to a conference can change their user name You can change your user name at any time 1 Click on the cogwheel icon in the Participant List component to expand the context sensitive menu Oud UY N Users Identifying the number of users connected SAFARI Montage Live User Manual for Account Holders and Moderators Select Change my name A window opens prompting you to enter your name Enter the name you would like to identify you in this conference Click Apply The window will close and your name will change visible to all 28 61 C5422 Feb 2009 The number of connected users is displayed in the bottom left of the Participant List Module next to a user icon This number updates the moment someone connects or disconnects to the room Removing a User from the Room There are two ways of doing this one is to kick a user out of the room and the other is to perman
70. ple sharing one screen with other users and bandwidth limitations do not allow you to broadcast at a higher resolution Zoom multiplies the broadcast image by 2 or 3 This setting only applies to your own computer and will not affect other users It in no way alters the signals sent over the network connection and has no effect on bandwidth used 1 Click on the cogwheel icon in the Audio Video component to expand the context sensitive menu 2 Select Zoom Level and in the sub menus choose the amount of multiplication you would like to apply to the broadcasts 3 The broadcast windows on your screen will be switched to the new setting Other users will see no change Using an External Video Source Streaming On2 VP6 and H 264 video SAFARI Montage Live allows you to encode and stream video using the high quality video codecs On2 VP6 or H 264 You can do this using an external video encoder such as the free Adobe Flash Media Encoder FME You can download FME from Adobe s website SAFARI Montage Live User Manual for Account Holders and Moderators 25 61 C5422 Feb 2009 Please refer to the FME documentation on how to use it this manual will describe how to configure SAFARI Montage Live to receive and stream FME video to all connected users 1 Select the shape amp size at which you want to broadcast the video from the external video source by following the steps described above 2 Click on the cogwheel icon in the
71. pplications can be delivered thanks to Adobe Flash and video support directly in the online meeting room Setting up meetings for account holders is easy and fast once logged in you can get started in no more than a single click You also have the option to schedule meetings for the future send out email invitations or even integrate into your existing project management or LMS software What is an Online Meeting Online meetings are a new way to communicate using your computer All participants can connect to a conference call using their desktop machine from their office from home from an internet caf from the coffee shop using their laptop and a WiFi card or from the train using UMTS mobile technology Accessibility is always provided Accessing is simple Typically a moderator will send out a normal web address just like a normal website This invitation will have reached you either by email in a formal invitation or via an instant messenger conversation Upon clicking the link your browser will take you straight into the meeting room Because SAFARI Montage Live is entirely Adobe Flash based you will not have to install or download anything to participate access is instant At the heart of every meeting is the multidirectional videoconferencing capability which allows you to converse with and see other participants in real time Naturally participation is optional and can be limited to audio only for people who either don
72. r Account Holders and Moderators 10 61 7 C5422 Feb 2009 To upload file find the File Share component in the bottom left area of SAFARI Montage Live Click the little cogwheel icon and select Add Select an image or Adobe FlashPaper file from your computer and wait for it to upload Once uploaded it will appear in the File Share component Now let s open the file on everyone s screen Click the file in the File Share component and then press the Open button The file opens on everyone s screen Finally click the Start Broadcast button at the bottom of the Audio Video component to start sending Audio and Video After clicking Start Broadcast click the Talk button if you want to send audio Click the little lock to switch to hands free mode SAFARI Montage Live User Manual for Account Holders and Moderators 11 61 C5422 Feb 2009 CHAPTER 2 YOUR ACCOUNT CENTER The Account Center is your main control center It is your first stop for every session you initiate It allows you to start a session in 2 clicks or schedule and email invite your conferencing partners You also use it to edit information on meetings and manage the recordings of your sessions If you forgot your password you can click the forgot password link on the log in screen and have it emailed to the email address you registered with Setting up a session You can set up a session in 2 easy ways Quick Start
73. rently permits by clicking that particular level Since his base user type has not changed the user s icon will not change in the Participant List The users interface will update in accordance to his new set of rights NOTE To check what rights a particular user has select him in the Participant List click on the Rights Management menu in the Title Bar and hover over Selected User Each component has a user type icon next to it representing the access rights to each Changing a user type s access rights to a particular module SAFARI Montage Live User Manual for Account Holders and Moderators 54 61 C5422 Feb 2009 In certain occasions you will want all of your users of a certain type to be able to do something Rather than having to change each user one by one you can change the access rights set of that particular user group An example is you want all of the participants in the meeting to be able to upload their files to the meeting The Participant user type by default is not allowed to do this So you can modify this setting directly in session 1 2 PY In the Title Bar click the Rights Management menu Find the user type whose rights you want to modify NOTE The user type Account Holder cannot be modified Find the component whose access rights you want to modify Select the user level you want that user type to be promoted or demoted to All users of that user type in the session will see
74. roadcast Audio and Video by default different user types have different access rights to the component Account Holders can broadcast at any time by clicking the start broadcast button Moderators can broadcast at any time by clicking the start broadcast button Participants can request to speak at any time by clicking the start broadcast button Account Holders or Moderators have to accept their request before they can start their broadcast Observers cannot see or click the start broadcast button Accepting a request to speak SAFARI Montage Live User Manual for Account Holders and Moderators 26 61 C5422 Feb 2009 If Participants request to speak an icon appears in the title bar By clicking the icon you reveal a list of users waiting for their turn You can choose whom you want to give access whom you don t and in what order l AWN Click on the Request to Speak icon in the SAFARI Montage Live Title Bar A list of users requesting to speak will appear Select a user from the lists Click Accept The users broadcast will appear in the Audio Video Component Denying a request to speak Denying access is just as simple as accepting it l UT a UY N Click on the Request to Speak icon in the SAFARI Montage Live Title Bar A list of users requesting to speak will appear Select a user from the lists Click Deny The user disappears from the list the request is cancelled and the reque
75. rs and can be promoted to a higher user level at any time Each component has different right allocations per user type These are explained in each relevant section of the user guide The following table illustrates some system wide rules Account Holder Moderator Participant Observer Account settings Top Up Credit Promote Users to Moderator Screen Layouts Show Hide Modules Invite Users SISISINI SINS AINA SN Kick Ban Users SAFARI Montage Live User Manual for Account Holders and Moderators 16 61 C5422 Feb 2009 The Title Bar The title bar is an integral part of every meeting It offers access to several important features and also gives feedback on connection status of the application and meeting events The left side of the title bar is dedicated to the application menus The right side provides notifications on events and connection status The Menu Options gt Send Invitation gt Copy Access Link gt Getting Started Settings gt Camera gt Microphone gt Access Workspace gt Preparation View gt Presentation View gt Discussion View gt Screen Share View gt Custom View gt Save Current as Custom gt Show Components Rights Management gt Selected User gt Change Status gt Moderator gt Participant gt Observer gt Audio Video gt Chat gt Fileshare gt Participants gt Content Viewer gt Screen
76. ser s access rights 68 Changing a User s Status 36 Changing the password 16 Changing User Names 35 chat 10 19 60 61 Chat 19 21 24 60 61 72 Clear ghost users 21 Clearing the chat transcript 61 Co browse 58 cogwheelicon 12 22 30 31 32 36 40 46 47 54 55 61 collapse 22 color 63 communication experience 10 component restrictions 25 35 38 45 49 57 60 62 65 67 components 18 compression algorithms 26 compression technology 25 Configuring your Audio and Video 27 Connect 10 connected users 23 57 66 connection status 21 Connection Status 22 Content Types 42 Content Viewer 19 21 24 38 39 40 42 43 45 46 47 48 context sensitive menu 22 23 30 31 32 36 40 46 47 54 55 61 Copy Session link to clipboard 12 Corporate firewalls 26 crossed through 29 30 custom layout 24 Custom Layouts 24 Custom View 21 24 Delete 45 47 71 delete file 67 delete key 42 Deleting a file 47 Deleting all files in a room 47 delivery medium 26 demote 68 69 Demote 67 Denying a request to speak 34 different user types 25 33 35 38 45 49 57 60 62 65 disconnected 22 36 Discussion View 21 24 SAFARI Montage Live User Manual for Account Holders and Moderators 58 61 Distributing a recording 17 download 9 10 47 downloading 46 47 downloads 9 49 51 DS Screen 28 50 51 Duration 15 edit 14 16
77. st window on his or her screen disappears Giving users access to the Audio Video Component Use the Rights Management menu to turn users into Moderators or Participants to allow them to see and use the Start Broadcast button Alternatively you can just change a particular user s or a particular user type s settings to allow access to the Audio Video Component Refer to the chapter on Rights Management for further instructions on how to do this SAFARI Montage Live User Manual for Account Holders and Moderators 27 61 CHAPTER 5 THE PARTICIPANT LIST COMPONENT C5422 Feb 2009 It is important you know who is taking part in the meeting having an overview over how many people are connected and knowing what user has what role in the meeting These functionalities including the option to remove users from the meeting are provided by the Participant List Component Meeting roles and component restrictions To ensure ordered communication in large user groups different user types have different access levels to this component The following table summarizes the differences Identifying Users Account Moderator Participant Observer See who is connected Y Y Y Y See how many people are E J y connected See user types Y Y Y Y Change my name Y Y Y Y Remove User Y Y Depending on the method of invitation and your particular account settings a user will enter with a different user ty
78. tall in the application window Read and accept the license terms by clicking Accept Decline if you do not agree with the terms and want to abort installation Enter your administrator password Wait for the message to appear that the driver has been installed Click OK Quit your browser and re enter your SAFARI Montage Live session SAFARI Montage Live User Manual for Account Holders and Moderators 41 61 C5422 Feb 2009 You are now ready to share your screen Click Start share to start sharing your screen Find more information below in the section Sharing your Screen Mac OS X Installing the driver with Firefox SAFARI Montage Live will recognize that you do not have the driver installed and guide you through the installation process This process may vary slightly depending on which browser you are using l 2 3 Click the Start Share button An alert window will open notifying you of the missing driver and asking you whether you want to install it Click Yes By default Firefox will ask you what to do with the file you are trying to download choose the Save to disk radio button and click ok Choose the location where you want to save the file and click Save Do not change the file name Locate the file and double click it to unzip the file and wait for the process to complete Locate the Install SAFARI Montage Live Screen Capture Driver v1 0 folder and open it
79. ter for detailed information SAFARI Montage Live User Manual for Account Holders and Moderators 52 61 C5422 Feb 2009 CHAPTER 13 RIGHTS MANAGEMENT Control is everything in online meetings SAFARI Montage Live features a sophisticated user control system second to none 4 user types exist in session each with a different predefined set of access rights to each module optimized for standard use cases SAFARI Montage Live takes it one step further Each user type is completely dynamic This means you can modify the way rights management behaves and what each user is allowed to do at any time in real time You have complete control e Promote and demote individual users to higher or lower user types e Give an individual user particular rights to a particular component e Configure what access rights each user type allows on a component per component basis e Configure what access rights user types have for the entire group Meeting roles and component restrictions Each component has its own preconfigured set of rights per user type Please refer to the chapter of each component to understand which features are presented to each user Functionality is usually hidden from users who are not allowed to use it For example an observer will not see a delete file menu item or an add file button whereas a moderator will This has two advantages e Users can be denied access to certain functionality e Users w
80. the changes on their screen New users of that user type who join session will also receive the new modified rights scheme The users interface will update in accordance to his new set of rights NOTE Moderators can only set group permissions for the user types Participant and Observer They cannot set group permissions for their own group SAFARI Montage Live User Manual for Account Holders and Moderators 55 61 Rights by User Type Overview C5422 Feb 2009 The following table gives a complete overview of what each user type is or isn t allowed to do Account Holder Moderator Participant Observer SYSTEM WIDE RULES Account settings Top Up Credit Promote Users to Moderator Screen Layouts Show Hide Modules Invite Users Kick Ban Users SISISISI SISS N SISIS AUDIO VIDEO Set Broadcast Type Audio Picture Video Set Video Shape amp Size Upload Image Zoom Level Stop Other Broadcasts SIS Start broadcast without permission lt a Ss isis NSSISISIS Start broadcast with permission Push to talk Hands free mode Stop your broadcast Pause your video broadcast Mute your audio broadcast Pause others video Mute others audio PARTICIPANT LIST Ss ss is NS SIS ISISIS NSS ISISISIS See who is connected See how many people are connected See user types Change my name
81. ts It is the perfect view for a straightforward videoconference Screen Share View opens a large area for sharing your screen The Audio Video module automatically switches to audio only mode to save bandwidth This can be overridden in the Audio Video module Remember you can always add and remove components through the Workspace gt Show Components menu in the title bar NOTE If the layouts differ from the ones described here your system Account Admin has altered them to better serve your organization s requirements Custom Layouts If the predefined layouts are not enough and you frequently use a custom layout SAFARI Montage Live has an inbuilt feature which will make your life a lot easier 1 Create the layout you prefer by dragging resizing and collapsing the components as you see fit 2 Inthe Workspace menu select save current as custom This layout is now saved as your custom layout Whenever you want to return to this layout simply select Custom View from the workspace menu in the title bar SAFARI Montage Live User Manual for Account Holders and Moderators 19 61 C5422 Feb 2009 CHAPTER 4 THE AUDIO VIDEO COMPONENT The Audio Video Component allows you to video and audio conference in real time You can use it to give presentations to huge audiences or to talk with colleagues ina private environment The video shape amp size can be configured to meet your particular bandwidth quality
82. ure the Screen Sharing component is visible on stage If it is not make it visible using the Workspace menu in the title bar More information is available in the section on Modifying your Workspace You can start screen sharing at any time even when someone else is sharing their screen You will simply take over the broadcast Only one person can broadcast their screen at any one time 1 Click the Start Share button 2 A message appears next to the button confirming you are sharing your screen 3 If Video is being broadcast in the Audio Video Component broadcasts will be switched to Audio to save bandwidth NOTE You will not see your own screen share to save processing power You can however turn it on to see local feedback on what other users are seeing Turning on Local Feedback This feature allows you to see your own screen sharing activity You should not turn this on consistently to save processing power and ultimately achieve better performance 1 Click on the cogwheel icon in the Screen Share component to expand the context sensitive menu 2 Select Local Feedback only visible while sharing your screen 3 You will see your own screen share NOTE Most likely what you will see is a repeating mirrored image of the SAFARI Montage Live interface You are sharing your entire screen 1024px width and 768px height starting from the top left corner of your main screen To show another application or your deskto
83. wser from finding it Visiting a URL If you visit a URL a new browser window will open to view the resource This will only happen on your own screen l 2 3 4 Click on the URL you want to view from the list In the drop down menu below the list select Visit by clicking on it Click the button A new browser window will open directing you to the resource NOTE If you have any pop up blockers installed they must be disabled for this feature to work Pushing a URL Co browsing You can proactively open URLs on the screens of all users connected to the room This will open a new browser window on their screens and direct them to the resource 1 2 3 4 Click on the URL you want to push from the list In the drop down menu below the list select Co browse by clicking on it Click the button A new browser window will open on all users screens including your own directing everyone to the resource NOTE Pop up blockers installed must be disabled for this feature to work Each user must do this on their own computer SAFARI Montage Live User Manual for Account Holders and Moderators 46 61 CHAPTER 10 THE CHAT COMPONENT C5422 Feb 2009 Chat is an unobtrusive means of communications during any online meeting or presentation Large or small groups of users can communicate amongst each other without interrupting any video or audio broadcasts or causing additional bandwidth
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