A9-800-0003 Revision 1.0 RTX800-TR User Manual
Contents
1. 7 1 Rebuilding the RAID Group 7 1 1 Automatic Replacement 7 1 2 Manual Replacement 7 1 3 Recovery from Replacement of a Wrong Drive 7 2 Data Recovery RAID Notifications 8 1 Configuring Visual Audible and System Log Alerts 8 2 Configuring E Mail Notifications 8 3 Retrieving System Logs Usage with Mac and Windows Operating systems 9 1 Usage with Mac OS X 9 1 1 Formatting the RAID Group 9 1 2 Mounting and Unmounting Volumes 9 2 Usage with Windows Operating Systems 9 2 1 Formatting the RAID Group 9 2 2 Mounting and Unmounting Volumes 10 RAID is Not A Backup 11 Technical Specifications Page 2 O O Oppo AARAOU3GUGUOOUUOUO N NND OD 1 Pre Installation Steps 1 1 Box Contents The following list contains the items that are included in the complete configuration for this device Please contact CRU if any items are missing or damaged Accessories Quantity RTX800 TR Enclosure 1 Thunderbolt Cable al Power Cord 1 Quick Start Guide 1 1 2 Identifying Parts of your RTX800 TR Drive Power and Activity LEDs TrayFree Bay Ejection Handle Thunderbolt Ports Cooling Fans a Power Switch Power Port 1 3 Warnings and Notices A Please read the following before beginning installation General Care e Proper grounding is strongly recommended to prevent electrical damage to the enclosure or other connected devices including the computer host Avoid all dramatic movement tapping on the2. In order to maintain RAID integrity you should plan ahead and use one of these methods to ensure that should a drive fail your data will not remain at increased risk for long Use the method below that best fits your needs 5 1 Create a Hot Spare Pool F Groups P Hot Spares Name Assigned To Vendor SES Slot Capacity 57330065755 SEAGATE Fi 279 40 GB 57330065755 SEAGATE 8 279 40 GB A faulted drive is automatically replaced if a suitable disk is available in the Hot Spare Pool You set up a Hot Spare Pool with drives reserved until a RAID group member fails they are not available when creating a RAID group a Use the AITO ConfigTool to log in to the ThunderStream SC 3808E properties as detailed in Section 3 2 3 Steps A through E and click on the RAID tab b Select the Hot Spare tab in the bottom panel to show existing members of the Hot Spare Pool c lo add drives to the Hot Spare Pool select unallocated drives from the top panel and drag them to the Hot Spare Pool 5 1 1 Remove Drives from Hot Spare Pool To remove a drive from the Hot Spare Pool select the drive right click on it and click on Delete Hot Spares 5 2 Enable Auto Rebuild When Auto Rebuild is enabled the RIX enclosure will automatically use any suitable unallocated drive it finds as a replacement for a faulted drive Suitable drives must be large enough to replace the degraded drive and cannot contain any RAID group informatio
3. unit and vibration e Before starting any type of hardware installation please ensure that all power switches have been turned off and all power cords have been disconnected to prevent personal injury and damage to the hardware e To avoid overheating the RTX enclosure should be operated in a well ventilated area e Remove the drives before transporting the RTX enclosure to prevent damage to the drive interfaces RAID e Use only hard drives that are in perfect condition Avoid using drives that have ever developed bad sectors during previous use This could lead to possible device failure or loss of data e The RIX enclosure supports SATA hard drives of various specifications and different capacities However we recommend using drives of the same brand and type across all bays for optimal performance If drives of different capacities are used in a RAID the capacity of the smallest drive will determine how much of each drive is used The additional capacity on the larger drives will not be used by the RAID e RAID level O will allow you to use the full combined Capacity of the drives and offers the best data transfer speeds However RAID O offers no protection for the data If one drive fails in a RAID O the data on all of the drives is irretrievably lost Before creating a RAID investigate the various RAID types and choose the one that is best for your needs e Always back up data before switching RAID types Switchin
4. a drive fails but the wrong drive is replaced the RAID group will go offline instead of being rebuilt Replace the wrongly replaced drive with the original then identify and replace the real failed hard drive A rebuild should begin automatically But if it does not right click on the offline RAID group in the Groups panel and select the option Rebuild Group 7 2 Data Recovery Basic Recovery Mode allows you to back up your data from an offline or failed RAID group and restore it to a new RAID Group This method is not guaranteed to recover data however Any time a RAID group goes offline it means that the integrity of the data has been compromised and some or all of the data may have been corrupted You should run file system repair tools to validate all of the data on the RAID after recovery before attempting to use it again a Use the AITO ConfigTool to log in to the Thunderstream SC 3808E properties as detailed in section 3 2 3 Steps A through E b Right click on the offline RAID Group and select the option Basic Recovery amp Groups sf Hot Spares x CRU Name Level Capacity Members 7 New Group Ctrl N ef Expand Capacity Ctrl E Migrate RAID Level Ctrl M X Delete Group Ctrl Backspace 7 New Local Hot Spare Media Scan di gt Start Recovery Rebuild Ctrl B Basic Recovery 10de has been dis 74 Cancel Recovery Rebuild AutoMap Ctrl Shift A The RAID Group status will chan
5. and allows the RAID group to be used during initialization Once the settings are complete select Next Add the disks you would like to include as part of the RAID by dragging the drives from the top window to the bottom Then click Finish The RAID group setup is complete If you want to change other parameters from the default values click Next and select the desired property After you selected Next in the step above customize the following properties SpeedRead Auto Rebuild and Rebuild Priority Refer to Section 6 for specific information on each of these options Set the Sector Size that the RAID group virtual disk s will use This parameter can only be configured during RAID group creation Click Next Page 5 k Finally choose your partition options by create HDD RAID Group choosing one of the f g Would you like to create this RAID Group following single split Name CRU a Level RAID5 by capacity or split by a gi count When you have Mirror Count 0 Initialization Express made all your selections a click Finish Capacity 1 637 TB Sector Size 512 bytes Options Auto Rebuild SpeedRead Adaptive Same Rebuild Priority asks you to confirm the RAID Partitions Single l A confirmation dialog box configuration you have chosen Select Yes The RAID group setup is complete 5 Configuring Drive Redundancy If a drive in a RAID group fails the RAID group s status becomes degraded
6. Protecting Your Digital Assets CRU RTX 800 TR User Manual WT WY Features e Supports JBOD and RAID levels 0 1 4 5 6 and 10in hardware with easy configuration using ATTO Technology s RAID management software e CRU TrayFree bays make adding drives effortless simply open a drive bay door slide the drive in and close the door No screws no trays no tools The rugged TrayFree bays are rated for over tens of thousands of insertions e Provides up to 32TB of storage for video editing visualization simulation high capacity storage or backups of large amounts of data e Dual Thunderbolt interfaces allow the fastest connection to your Mac or PC host at rates up to 10 Gbps in both directions and at the same time This kind of performance can transfer or back up 1TB of content in approximately 20 minutes A9 800 0003 Revision 1 0 Table of Contents 3 Pre Installation Steps 1 1 Box Contents 1 2 Identifying Parts of your RT X800 T R 1 3 Warnings and Notices Introduction to RAID 2 1 Summary of RAID Levels Installation Steps 3 1 Hard Drive Installation 3 2 Operating Your RTX Enclosure 3 2 1 Installing Thunderbolt Drivers 3 2 2 Install ATTO ConfigTool 3 2 3 Configuring RAID Customizing a RAID Setup Configuring Drive Redundancy 5 1 Create a Hot Spare Pool 5 2 Enable Auto Rebuild 6 Change RAID Group Properties 7 Recovering From A Failed Hard Drive or RAID 8 9 Group
7. REIR To configure e mail notifications navigate to the Notifications tab using the instructions found at the beginning of Section 8 and then enter each of the following settings in the Email section e Server Address The address to your provider s SMTP email server e Sender Address This is the text that will appear in the From field of the sent email This typically contains the email address that the email is being sent from but may contain other text instead e Username The username to the email account that will send the notification email e Password The password for the account that will send the notification email e Enable SSL Check if the email account being used requires SSL when checked the ATTO ConfigTool service will attempt to connect to the email server using the SSL protocol When unchecked all notification emails will be unencrypted when sent e Port The port number of the email server e Notification Addresses Input the email addresses that the notification emails will be sent into these three text fields Each field may contain more than one address each separated by a comma Each text field can be configured to receive a specific level of RAID event using the drop down boxes to the right Email notifications are sent every 15 minutes If a critical RAID event is detected the ATTO ConfigTool will wait 10 seconds to collect data on supporting RAID events that may be useful in id
8. S Healthy Boot Page File Crash Dump Primary Partition 12 Disk Mat t iii Ca System Reserved Simple Basic NTFS Healthy System Active Primary Partition 1 More Actions 4 m b ee sss ee q U 933 GB 931 51 GB N i Unallocated lt 3cp Romo DVD D No Media I Unallocated Primary partition d Unless you wish to customize the settings in these dialog prompts click Next on the Specify Volume Partition Size and Assign Drive Letter or Path dialog prompts leaving the default settings e You will now see a window that allows selection of a file system Choose NTFS and enter a name for the new volume Be sure to check the box labeled Quick Format which will ensure that the formatting process takes less than a minute f Click Next and then Finish to start the format process When the format is complete the Drive Properties Box will update to show the new volume name The new volume can now be found by clicking on the Computer button in the Start Menu Windows 7 Server 2008 R2 or by clicking on Computer in the navigation pane of a File Explorer window Windows 8 Server 2012 9 2 2 Mounting and Unmounting Volumes If the RAID group for the RTX enclosure is already formatted you can begin using the volume right away When the RTX enclosure is properly connected and turned on a window may open to allow you access to the volume If no window appears find the volume clicking the C
9. ately 5 inches from the DC plug Tested to comply o with FCC standards 4 Reorient or relocate the receiving antenna FOR OFFICE OR COMMERCIAL USE Page 11
10. d is enabled or adaptive This property can only be changed after the RAID group is created Io access this property select the RAID group and view its properties Click Accept 7 Recovering From a Failed Hard Drive or RAID Group Use the chart below to diagnose the issue you are experiencing and the recovery method you should use to restore the RAID or recover your data Failure Scenario Table Name Level Capacity Members sale Q1 TR New Group Ctrl N dF Expand Capacity Ctrl E gt Migrate RAID Level Ctrl M X Delete Group Ctrl Backspace 4 New Local Hot Spare Media Scan Hj B Rebuild Group Ctrl B San l Basic Recovery 74 Cancel Rebuild AutoMap Ctrl Shift A J Schedule Locate Performance Scan Report Properties Modify the current properties according to your needs speedRead Specifies the cache policy used during read operations setting Description Never Read caching is disabled Always Read caching is always enabled Adaptive Read caching is adaptively enabled so read performance default remains high Page 6 RAID Reason s for Being Level Marked Offline Be rec JBOD RAID 1 Any drive failure section 7 2 Data Recovery section 7 1 1 Automatic Replace Error on one drive ment or Section 7 1 2 Manual Re placement bee Mistaken replacement of RAID 10 i i Section 7 1 3 Recovery from Re good drive when its mirror E TE a has failed j 7 Error du
11. e drives from getting mixed up when they are removed from the bays 3 2 Operating Your RTX Enclosure a Install your hard drives into the RTX enclosure see Section 1 1 b Connect the RTX enclosure to a power outlet with the included power cord c Connect the RTX enclosure to your computer using the included Thunderbolt cable d Flip the power switch on the rear of the unit to turn on the RTX enclosure 3 2 1 Installing Thunderbolt Drivers a Download the appropriate Thunderstream SC 3808E driver for your operating system from the RTX800 TR product page www cru inc com products RTX800 IROD b On Windows machines open the ZIP file and run the included EXE file Press the Unzip button and then follow the prompts to install the driver On Mac machines the folder will automatically unzip Open the folder and double click on the dmg file A new folder will open Double click on the pkg file and follow the prompts to install the driver A computer restart will e required 3 2 2 Install ATTO ConfigTool a Download the version of ATTO Config Tool appropriate for your operating system from the RTX800 TR product page www cru inc com products RTX800 Tonm b On Windows machines open the exe file and click the Unzip button The setup files will unzip Press OK Navigate to the folder you unzipped it to the default path is C ATTO ConfigTool and open the ConfigTool_411 exe file there For Mac
12. e reported e None No RAID events are reported and RAID notification is disabled 8 1 Configuring Visual Audible and System Log Alerts Basic Alerts Audible Critical vy Visual Critical w System Log Warning wv The Basic Alerts section on the Notifications tab lets you configure which levels of RAID events will trigger Audible and Visual alerts and which ones will be recorded in the system event log Notifications are specified at the host system level and apply to all enclosures and storage controllers with ATTO chipsets such as the RTX enclosure installed on the host system Page 8 Audible When triggered a buzzer will continuously sound through the host computer s speakers until stopped by the user To silence the alarm right click on the Notification Agent s red A icon in the Desktop task bar Windows or Menu Bar Mac OS and select Mute audible alert from the pop up menu You may have to click on the Show Hidden Icons arrow on the task bar to find the correct icon About Mute Audible Alert wf Buzzer Exit 11 58 AM qr ie CE 8 21 2013 Visual Visual alerts are pop up message boxes that appear on the host computer s screen when a RAID event occurs System Log The events you specify here will be recorded directly to the system event log 8 2 Configuring E Mail Notifications r Email Server Address Username Sender Address Password C Enable SSL Port 25 Notification Addresses
13. edicated to a single disk while data information 4 is subdivided across the remaining 1 drive disks Can withstand the failure of one drive Data and parity information is sub divided and distributed across all 5 disks Can withstand the failure of 2 i fee one drive The total capacity of all but one of the drives is available for data storage Extends RAID b by adding an ad ditional block of parity information 6 that is subdivided across all disks 4 2 drives and provides protection against data loss during a RAID rebuild Also known as Block Interleaved Parity Data is striped across two separate disks and mirrored to an 4 1 drive other disk pair ATTOR Parity redundancy optimized S101 6 fps DVRAID high data transfer rates The RAID level becomes available as a menu option when exactly these numbers of hard drives are installed inside of the RTX enclosure Tf both drives in either the RAID O or RAID 1 set fail then the entire RAID will fail If only one drive in each of the RAID O and RAID 1 sets fail then the RAID is preserved 3 Installation Steps 3 1 Hard Drive Installation a Pull the ejection handle on the TrayFree bay to open the bay door b Insert a bare SATA hard drive into the bay Make sure it is label side up with the SATA connection on the drive inserted first c Shut the bay door sticker Card Use the stickers on the provided sticker card to label each drive This will prevent th
14. entifying the cause and then send the notification 8 3 Retrieving System Logs Open the ATTO ConfigTool and choose the Help Run Diagnostics Then choose a Help Text place to save the log file It may take several moments for the process to complete The log includes the system event log for each enclosure and storage controller Contact Information with an ATTO chipset such as the RTX enclosure as well as logs for SNMP functionality and the ATTO ConfigTool background process itself 9 Usage with Mac and Windows Operating Systems 9 1 Usage with Mac OS X 9 1 1 Formatting the RAID Group To format use Disk Utility pictured below which can be found in the Applications folder a Click on the drive in the window to the left b Click the Erase tab in the window to the night c Select the format type Most users prefer Mac OS Extended with Journaling HFS which is required for compatibility with Time Machine OS 10 5 or newer If you need to use your RTX enclosure with both Mac and Windows computers select MS DOS File System instead d Enter a name for the new volume and then click Erase to start the process Page 9 000 ATTO CRUOO Media lt H M eee ee ee Sa Verify Info Burn Mount Eject Enable Journaling New Image Convert Resize Image Log First rase Partiti RAID Rest f E 500 11 GB APPLE HDD H LT aeron Oe Macintosh HD 899 85 GB ATTO CRUOO A fae CRU To e
15. g RAID types will destroy current data You must reformat your drives afterwards 2 Introduction to RAID A RAID Redundant Array of Independent Disks is an array of multiple hard drives that are combined in a way that provides faster performance and or data safety Your RTX enclosure is capable of creating and managing several different varieties of RAID You may choose your preferred RAID level based on factors such as disk capacity desired data safety and desired performance 2 1 Summary of RAID Levels The RTX enclosure supports RAID Levels JBOD 0 1 4 5 6 10 and a custom RAID mode called ATTO DVRAID RAID Level b is most commonly used by those seeking an optimal balance of speed and data safety however ATTO DVRAID is optimized for applications such as video production that require a high data transfer rate Page 3 Required RAID PE Fault Description No of Level a Tolerance Drives Known as Just a Bunch Of Disks This i is is nota type of RAID as each No data JBOD disk is created with its own inde 1 A protection pendent volume There is no data protection Al iping is lso known as striping Data dis AA O tributed across all drives in the ar 20r4 f protection ray There is no data protection Also known as mirroring All data replicated on two separate disks 1 Due to the 100 duplication only 2 1 drive half the total disk capacity is avail able for data storage Parity information is d
16. ge from Offline to Recovery Basic Now you may use a host application to read the remaining intact data off of the drives and back it up to another location The RAID group will remain in recovery mode and there is no way to put this RAID group back online Once the data is backed up use only good drives to create anew RAID group and then restore the data to it 8 RAID Notifications RAID event notifications can be configured using the Notifications tab in the host system properties panel within the ATTO ConfigTool a From the Device Listing panel on the left expand the list and select the computer that your RTX is plugged into If the RTX enclosure is plugged into the computer you are currently using select localhost Device Listing b Select the Notifications tab that appears on the right RAID events are divided into 3 categories e Critical events indicate a serious problem has occurred and the administrator of the RAID group should perform corrective action e Warning events are less serious but still warrant notification e Information alerts provide additional useful information about warnings or critical events Each type of notification can be configured to notify only on specific levels of RAID events There are four options available e Critical Only Critical events are reported e Warning Only Warning and Critical events are reported e All All RAID events Information Warning Critical ar
17. ll CRU s liability exceed the actual money paid for the products at issue CRU reserves the right to make modifications and additions to this product without notice or taking on additional liability FCC Compliance Statement This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digital device pur suant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at this own expense In the event that you experience Radio Frequency Interference you should take the following steps to resolve the problem 1 Ensure that the case of your attached drive is grounded 2 Use a data cable with RFI reducing ferrites on each end 3 Use a power supply with an RFI reducing ferrite approxim
18. n If a Hot Spare Pool exists the RTX enclosure will default to using an available Hot Spare drive from the pool before searching for an unallocated drive Refer to Section 6 for instructions on how to enable Auto Rebuild 6 Change RAID Group Properties some of these properties can only be specified during the ae eee creation of the RAID group while ake others may be changed at any ee Members 7 Capacity 1 91TB time during the life of the RAID ce ate gr oup r Mirrors None 512 bytes Features SpeedRead Rebuild Priority a Use the AITO ConfigTool eas to log in to the Adaptive ThunderStream SC 3808E properties as detailed in Section 3 2 3 Steps A through E b Right click on the RAID Group in the Groups panel listing and click on Properties Groups ai Hot Spares d Auto Rebuild Controls the replacement of a faulted drive with any available unallocated drive When you click on the Auto Rebuild check box and the Accept button Auto Rebuild is enabled If a drive becomes faulted the SAS SATA RAID storage controller replaces the drive with an unallocated drive Rebuild Priority specifies the ratio of rebuild I O activity to host I O activity setting Description Same idetauli Both rebuild and host I O s are treated equally Low Host I O is given higher priority High Rebuild I O is given higher priority Prefetch specifies the number of stripes that are read when speedRea
19. o a hard drive that is inside the pool If no drive is available in the Hot Spare pool but Auto Rebuild is enabled the RTX enclosure will use any available hard drive in the RTX enclosure that is not currently part of the RAID group to rebuild the RAID group If neither of these options is enabled you will have to manually replace the failed drive see Section 5 1 for information on how to create a Hot Spare pool or Section 6 for information on how to enable Auto Rebuild 7 1 2 Manual Replacement a Use the AITO Configlool to log in to the Thunderstream SC 3808E properties as detailed in Section 3 2 3 Steps A through E b Right click on the degraded RAID group in the Groups panel and select Rebuild Group amp Groups sfe Hot Spares x CRU Name Level Capacity Members PLATT Att sf 7 New Group Ctrl N Expand Capacity Ctrl E Migrate RAID Level Ctrl M X Delete Group Ctrl Backspace 7 New Local Hot Spare Media Scan as B Rebuild Group N Ctrl B Basic Recovery ted drives can be used z 3 Cancel Rebuild AutoMap Ctrl Shift A i Page 7 c A RAID group members tab displays in the bottom panel Select an unallocated drive from the drive inventory in the above panel and drag it over the degraded RAID drive in the members tab If the selected drive is appropriate the faulted drive is replaced and the RAID will rebuild 7 1 3 Recovery from Replacement of a Wrong Drive When
20. omputer button in the Start Menu 7 Server 2008 Page 10 R2 or by clicking on Computer in the navigation pane of a File Explorer window Windows 8 Server 2012 Unmount the RTX enclosure before powering it down by left clicking the USB plug icon with the green checkmark on the Desktop task bar and then selecting Eject ATTO cru00 SCSI Disk Device from the menu that pops up You may have to click on the Show Hidden Icons arrow on the task bar to find the correct icon Windows will indicate when it is safe to disconnect the RTX enclosure Disconnecting the enclosure without first ejecting its RAID group volume can result in data loss 4 32 PM 8 21 2013 sy he E ch 10 RAID Is Not A Backup Because your RTX enclosure features redundant RAID modes which protect against a hard drive mechanical failure it is an excellent part of any backup strategy However a RAID is not in itself a complete backup strategy Many things besides hard drive failure can damage or erase your data e Corruption caused by unexpected disconnection during data access e g a cable is unplugged during a data transfer or the computer crashes or loses power while writing to the drives e Corruption or destruction caused by viruses or other malware e Sabotage by a disgruntled employee or acquaintance e Theft of your RTX enclosure e Natural disasters such as fire flooding etc Considering these possibilities any single copy of your important data m
21. open the ConfigTool_4xx file inside of the dmg file you downloaded c Follow the onscreen instructions On the Choose Install Set screen select Full Installation and then click the Next button Continue to follow the onscreen instructions 3 2 3 Configuring RAID a Open ATTO ConfigTool b From the Device Listing panel on the left expand the list and select the computer that your RTX is Page 4 plugged into If the RTX enclosure is plugged into the computer you are currently using select localhost A login window will pop up Provide the username and password for the computer the RTX is connected to and press OK The device listing for that computer will appear Click on ThunderStream SC 3808E Device Listing El Ne twork cpm localhost o E Iunderstream Sc he aE a mA 54 oe ten Gala ce A new set of tabs will appear in the right panel Click on the RAID tab If this is the first time setting up a RAID on these hard drives the RAID wizard will automatically open If it does not start automatically select the RAID Management menu item at the top of the screen and select New Group from the menu RAID Management Help oF Expand Capacity Ctrl E S Migrate RAID Level Ctrl M M Delete Group Ctrl Backspace Select Setup DVRAID to automatically set up a RAID To customize your RAID setup with a standard RAID mode see Section 4 DVRAID provides parity redundancy for your data and is o
22. ptimized for the high data transfer rates that are required in digital video editing The wizard will automatically set up DVRAID using all the storage inside of the RTX enclosure How would you like your drives configured O HDD Group Your RTX enclosure is almost ready to use Now that you have created a RAID the volume s will need to be formatted before being used 4 Customizing a RAID Setup a After following the steps in Section 3 2 3 select HDD Group and click OK Create HDD RAID Group P Select options to configure the new RAID Group Name Interleave 128KB v Initialize Advanced Level RAIDS v Mirror Count 0 Express Cancel Enter the name for the new RAID group in the Name field The name must be unique and no more than 14 characters select the RAID level from the Level drop down box see Section 2 1 for a list and description of the available RAID levels Select the interleave value under Interleave The default value is 128KB and will be fine for most applications Under Mirror Count choose how many mirrors that will be in the RAID group This option will be greyed out for most RAID configurations Under Initialize select the initialization for the RAID group The default setting is Advanced which erases and verifies the drive media During this procedure the RAID group is unavailable for use Express initialization performs the RAID group setup in the background
23. rase all data on a disk or volume 1 Select the disk or volume in the list on the left 2 Specify a format and name 3 If you want to prevent the recovery of the disk s erased data click Security Options a Click Erase a Data_Rescue_3 2 2_US dmg To prevent the recovery of previously deleted files without erasing the volume select a volume in the list on the left and click Erase Free Space Format Mac OS Extended journaled _ Name Untitled D Erase Free Space Security Options Erase r Disk Description ATTO CRUOO Media Total Capacity 899 85 GB 899 848 863 744 By as Connection Bus SAS Write Status Read Write Connection Type External S M A R T Status Not Supported gt Connection ID 50 01 08 68 01 57 23 20 Logical Unit O Partition Map Scheme GUID Partition Table 9 1 2 Mounting and Unmounting Volumes If the RAID group for the RTX enclosure is already formatted an icon representing the RAID group s volume will appear mount on the desktop You can begin using the volume right away If the RAID group is unformatted a message will appear on the desktop saying that the volume is unreadable Use OS X s Disk Utility to easily format the drive see section above Unmount the volume before powering down the unit by dragging the volume s icon to the Trash or by selecting the volume then pressing Command E Disconnecting the unit without first unmounting the volume can result in data lo
24. ring rebuild Section 7 2 Data Recovery Section 7 1 1 Automatic Replace Error on one drive ment or Section 7 1 2 Manual Re placement Mistaken replacement of a RAID 4 good drive when another Section 7 1 3 Recovering from RAID 5 member of its RAID group Replacement of a Wrong Drive has failed Error during rebuild Errors on two or more drives Section 7 2 Data Recovery Section 7 2 Data Recovery section 7 1 1 Automatic Replace ment or Section 7 1 2 Manual Re placement Errors on one or two drives Mistaken replacement of good drive s when other RAID 6 members of the RAID group have failed section 7 1 3 Recovering from Replacement of a Wrong Drive Error during rebuild section 7 2 Data Recovery Errors on three or more section 7 2 Data Recovery drives 7 1 Rebuilding the RAID Group The recovery methods listed in this subsection can be used to recover from failures that are non destructive to your data Although the RAID group remains intact its data is at an increased risk of becoming corrupted and the failed hard drive should be replaced as soon as possible The data will only be corrupted if the RAID group fails and goes offline If enough drives fail the RAID group will be forced offline See section 2 1 for information on how many drives can fail in a given RAID mode 7 1 1 Automatic Replacement If a Hot Spare pool has been created the RTX enclosure will automatically rebuild data t
25. rt or call us at 1 800 260 9800 or 1 360 816 1800 2013 CRU Acquisition Group LLC ALL RIGHTS RESERVED RTX CRU and TrayFree are trademarks of CRU Acquisition Group LLC and are protected by trademark law All brands or product names are trademarks reserved to their respective owners Product Warranty and Limitation of Liability Product Warranty CRU warrants this product to be free of significant defects in material and workmanship for a period of three years from the original date of purchase CRU s warranty is nontransferable and is limited to the original purchaser Limitation of Liability The warranties set forth in this agreement replace all other warranties CRU expressly disclaims all other warranties including but not limited to the implied warranties of merchantability and fitness for a particular purpose and non infringement of third party rights with respect to the documentation and hardware No CRU dealer agent or employee is authorized to make any modification extension or addition to this warranty In no event will CRU or its suppliers be liable for any costs of procurement of substitute products or services lost profits loss of information or data computer malfunction or any other special indirect consequential or incidental damages arising in any way out of the sale of use of or inability to use any CRU product or service even if CRU has been advised of the possibility of such damages In no case sha
26. ss 9 2 Usage with Windows Operating Systems 9 2 1 Formatting the RAID Group When you first mount the RAID group to a Windows operating system a pop up window will ask you if you would like to format it Click Format Disk and skip to Step E If the prompt does not pop up use the Disk Management utility by following these steps a Right click on the Computer button in the Start Menu Windows 7 Server 2008 R2 Server 2012 then select Manage In the left pane of the Computer Management window that opens left click on Disk Management labeled B in the picture below For Windows 8 press WINKEY X then select Disk Management from the menu that pops up b The volume should appear in the list of Disks in the lower pane You may need to scroll down to see it If the volume is already formatted you can identify it easily by its volume name If the Device Properties Box labeled C in the picture below says Not Initialized you ll need to initialize the volume before formatting it Right click on the Device Properties Box and select Initialize Disk If you are prompted to select a partition type select GPT c To format the volume right click the Drive Properties Box labeled D in the picture below and select New Simple Volume gn File Action View Help e 20 EANA LS g amp Computer Management Local Volume Layout Type File System Status C Actions Ga C Simple Basic NTF
27. ust always be considered at risk That s why backing up is so important Follow the 3 2 1 backup rule Data should exist in three different places on two different storage media and at least one of those copies should be maintained offsite Without an effective backup strategy recovering data may be impossible or the cost of data recovery may be quite expensive The CRU warranty does not cover costs associated with data loss nor do the warranties of other data storage manufacturers Plan accordingly and backup data to minimize downtime 11 Technical Specifications Product Name RTX800 TR Interface Types amp Speeds Thunderbolt up to 10 Gbps bi directional Drive Types Sup ported 3 5 SAS and SATA Drives Data Connectors Two 2 Thunderbolt connectors RAID Levels JBOD 0 1 4 5 6 10 and AT TO DVRAID e Windows 7 or 8 Operating e Windows Server 2012 or 2008 R2 x64 only system Require e Mac OS X 10 6 8 or later ments e Linux distributions that support the connection type used Insertion Rating 50 000 insertions EMI Standard FCC Part 15 Class A CE ane EMC Standard EN55022 EN55024 Uae l e 25 pounds without drives r aie e 37 pounds with drives Product 6 97 x 10 63 x 14 57 177mm x 270mm x Dimensions 370mm Your investment in CRU products is backed up eta by our free technical support for the lifetime of ae the product Contact us through our website Support www cru inc com suppo
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