PC42t Desktop Printer User Guide - Honeywell Scanning and Mobility
Contents
1. 2 Printer Eeattless AN sre EZ oett trad ier E IS A cle EcL M MAE 2 tls 2 About the Print Button 3 About the Status LED s 2 44 ssd wate st tates el A RR ake cbse tice Grut E 4 About Media ni ax RIAM e Eau ius 5 Load Tear Off Media 6 Load External Media lle 10 Load RIHM edm ug e eiu t DIEN EL d cs re 10 Connect the Printer to Power 16 About Printer Command Languages 16 About Direct Protocol LL Lua aaa aaa aaa nania 17 AbOoUEESIIm nsus urbi weite daw s dosa de as ok be 17 About ZSim 24 b Ola ads aaa elt ada AE ates 17 How to Set the Printer Command Language 17 Set the Command Language with the Print Button 18 Set the Command Language from the Printer Web Page 18 About Test Labels 222 2 cerit esu KW aid E orden te eed aue 19 Print a Test Label When You Turn on the Printer 19 Print a Test Label When the Printer is Ready to Print 20 2 Connect the Printer 21 Install Printer Drivers isi inem b ew eer eee d eek eet Acl 22 How to Connect the Printer to Your PC 23 Connect the Printer with a USB Cable 0 0000 23 Connect the Printer with a2. 39 Clean the Exterior of the Printer 40 A Specifications 41 Printer Specifications enam ex mte ERU AE 42 Supported Bar Code Symbologies 45 B Default Settings 47 Default Configuration 48 Serial PS AI ges Ae EE TAY 48 Ethernet Settings we oe oo ERR AA AA 49 Madii Settings esre AWA epee eL nne EA ES 49 iv PC42t Desktop Printer User Guide Contents Print Quality Settings 0 0 00 cece 52 General System Settings 52 Manage I O Settings 54 Manage Services Settings 54 DNS Network Services 55 Neti Network Services 55 WINS Network Services 56 Web Server Network Services 56 C Print Labels with INPrint 57 About the INPrint Page Ia III 58 PrintiNPrint Labels 22660540 520 do ee tem BAZ ER RERO IP ed 58 Predefined INPrint Label Formats 60 PC42t Desktop Printer User Guide v Contents vi PC42t Desktop Printer User Guide Customer Support Customer Support If you n
3. Make sure to keep the exterior of the printer clean Maintaining a clean exterior will reduce the risk of dust or foreign particles reaching the inside of the printer and affecting printer functionality Make sure to keep the surface surrounding the printer clean as well Honeywell has tested and recommends these cleaning products for compatibility with the exterior of the PC42t printer Recommended Cleaners Manufacturer Homax Johnson Metrex Multiple suppliers Orange Sol PDI PDI and others Quest Chemical Corporation Spartan Surgipath Techspray Renewal Veridien Vernacare Product Goo Gone Virex TB Cavi Wipes 70 isopropyl alcohol Ammonium chloride 10 Ethylene glycol screen cleaner Sodium hypochlorite 6 Multi Use Citrus SANI CLOTH HB SANI CLOTH PLUS SUPER SANI CLOTH Alcohol Prep Pads Grime Buster Super HDQL 10 Cloro Wipe Towelette Eco Shower Viraguard 9 Tuffiewipes PC42t Desktop Printer User Guide A Specifications This appendix contains specifications for the PC42t printer 41 Appendix A Specifications Printer Specifications PC42t Physical Specifications Dimensions 226 mm x 297 mm x 175 mm 8 9 in x 11 7 in x 6 9 in Weight 2 5 kg 5 5 Ibs Power Supply Requirements 100 240 VAC 50 60 Hz 1 5 A Operating Temperature 5 C to 40 C 41 F to 104 F Storage Temperature 40 C to 60 C 40 F to 140 F Relative Humidity 15 to 8096 non condensing PC
4. The green LED turns on solid green when the printer is ready to print You can now set the printer command language or a print a configuration label For help see How to Set the Printer Command Language on page 17 or About Test Labels on page 19 About Printer Command Languages 16 A printer command language is a set of instructions that controls printer functions e Configure the printer e Return the status of the printer e Control peripheral devices Format a label or receipt for printing The printer supports these command languages and language simulator support options Direct Protocol DP e ESim EPL command language simulator e ZSim ZPL command language simulator PC42t Desktop Printer User Guide Chapter 1 About the Printer About Direct Protocol Direct Protocol DP is a flexible printer language that uses an intuitive English like syntax Direct Protocol lets you combine predefined layouts and variable data to create labels tickets and tags If you are using bar code software like BarTender select Direct Protocol the factory default as your printer command language About ESim ESim EPL command language simulator interprets Eltron printing language commands If you are sending EPL label files to the printer select ESim as your printer command language For more information see the ESim Command Reference Manual About ZSim ZSim ZPL II command language simulator inter
5. Condensed Bold OCR A OCR B CG Triumvirate Condensed Bold MHeiGB18030C_Medium Simplified Chinese GB18030 PC42t Desktop Printer User Guide 43 Appendix A Specifications 44 Supported Font Types TrueType OpenType Bitmap Supported Graphic File Types Supports 1 bit color depth black and white only PCX PNG GIF BMP Drivers Support for Microsoft Windows XP Vista Windows 7 Server 2003 and Server 2008 Supports 32 bit and 64 bit editions InterDriver also supports Windows 8 and Windows Server 2012 PC42t Desktop Printer User Guide Appendix A Specifications Supported Bar Code Symbologies 1D bar code symbologies Codabar Code 11 Code 39 e Code 39 full ASCII e Code 39 with checksum Code 93 Code 128 e Code 128 Subset A e Code 128 Subset B e Code 128 Subset C e Code 128 UCC DUN 14 16 EAN e EAN 8 e EAN 13 e EAN 128 e EAN 128 subset A e EAN 128 Subset B e EAN 128 Subset C HIBC 39 HIBC 128 Industrial 2 of 5 Interleaved 2 of 5 ISBT 128 Matrix 2 of 5 Straight 2 of 5 UPC Add on bar code symbologies e Add on 2 PC42t Desktop Printer User Guide 45 Appendix A Specifications 46 e Add on 5 e UPC 5 digits Add on code 2D bar code symbologies Aztec Code 16K Code 49 Data Matrix Dot Code Grid Matrix GS1 DataBar previously called RSS 14 e GS1 DataBar Expanded e GS1 DataBar Expanded Stacked e GS1 DataBar Limited e GS1 DataBar Stacked e G
6. General System Settings This section describes general system settings To view these settings e From the printer web page click the Configure tab gt System Settings gt General General System Settings Setting Description Default System Name Sets the network identification name WINS Printer model number name of the printer plus the serial number For example PC42 14295B1F48 System Location Sets the location of the printer Empty string System Contact Sets the name of the printer administrator Empty string Display Language Selects the language the printer uses to print Simplified Chinese text on the test labels Display Language Selects the language the printer uses to display Simplified Chinese Web Page text on the web page Keyboard Input Selects the language of the external keyboard U S U K that is connected to the printer Time Sets the current time System time Command Sets the printer command language If Direct Protocol Language changed it requires a restart of the printer Unit of Measure Selects the unit of measure that is used to Dots define several printing parameters Zero with Slash Determines how zero is printed or displayed on Disable 0 the screen Disable is zero 0 Enable is PC42t Desktop Printer User Guide 53 Appendix B Default Settings Manage I O Settings This section describes system I O settings for the printer To view these settings From the printer web page cl
7. Serial Cable 23 PC42t Desktop Printer User Guide iii Contents Connect the Printer to Your Network 24 Connecta USB Devici ie cer AH ed osa s evi he Ye 24 Configure the Printer 25 Configure the Printer from the Printer Web Page 25 Configure the Printer with PrintSet 27 Upgrade the Firmware lisse II III 27 Download the Printer Firmware Update 28 Upgrade Firmware from a USB Storage Device 28 3 Troubleshoot and Maintain the Printer 29 Contact Product SUpport 30 Locate the Printer Configuration and Serial Numbers 31 Printer Problems and Possible Solutions 32 How to Restore Default Settings 33 Restore Default Settings with the Print Button 33 Restore Default Settings from the Printer Web Page 34 Restore Default Settings with PrintSet 35 Clean the Printhead 35 Replace the Printhead 36 Clean the Platen Roller 38 Clean the Interior of the Printer
8. The printer web page appears 3 Click Login The Login page appears 58 PC42t Desktop Printer User Guide Appendix C Print Labels with INPrint 4 Type your Username and Password and then click Login The default value for Username is itadmin and the default value for Password is pass 5 Click the INPrint tab 6 Select the web form you want to print e f you created the web form yourself click Customer Downloaded and then select the web form from the list e f you want to use one of the Resident web forms click Resident and then select the web form from the list 7 Type information in the web form as needed 8 Optional To preview the label on the screen click Preview W A PC42t PC42 14295B1F48 INPrint ng amp Mobility Customer Downloaded An Example of a Resident Return Address Label 9 To print the label click Print PC42t Desktop Printer User Guide 59 Appendix C Print Labels with INPrint Predefined INPrint Label Formats Predefined INPrint Label Formats and Sample Illustrations Format Name Sample 203_returnadd_3x1 bx Honeywell Scanning amp Mobility 16201 25th Ave W Lynnwood WA 98087 203 in demo 4x6 Ibx HONEYWELL PRINTERS Honeywell Scanning amp Mobility www honeywellaidc com DATAMATRIX CODE 39 3 0 1 15 MIL PICKET FIELD 60 PC42t Desktop Printer User Guide Appendix C Print Labels with INPrint Predefined INPrin
9. and connect to your Ethernet network 1 Make sure that the printer has media and ribbon if necessary installed 2 On your PC open a browser 3 In the Location or Address bar type the printer IP address and press Enter The printer web page appears as PC42t PC42 14295B1F48 Printer Information PCA2t S N 142950148 A Printer Conti Command Language Direct Protocol ion Number DP600002 USB Flash Drive Disconnected Communications ol Ethernet 9 215 165 75 00 10 40 81 40 11 le 129 2 1 Media Settings Media Type Black Mark Print Method No Ribbon DT Media Margin X 0 dots Media Width 812 dots Media Length 236 dots 18 PC42t Desktop Printer User Guide Chapter 1 About the Printer 4 Click Login The Login page appears 5 Type your Username and Password and click Login The default username is itadmin and the default password is pass 6 Click the Configure tab 7 Click System Settings gt General 8 Select the desired printer command language from the Command Language list and then click Save 9 Click the Services tab 10 Click Restart Printer and then click Restart The printer restarts in the command language you selected About Test Labels You can print a test label to check print quality and get configuration information including lists of the fonts images and applications installed on the printer Use one of these methods to print a tes
10. set conditions that trigger error warning and information alert messages click Alerts 26 PC42t Desktop Printer User Guide Chapter 2 Connect the Printer Configure the Printer with PrintSet You can use PrintSet to easily change your printer configuration settings You can also use the setup wizards in PrintSet to guide you through common configuration tasks 1 Make sure that you have Windows XP or later running on your PC 2 Install PrintSet from the PrinterCompanion CD 3 Connect your printer to your PC using a serial USB or network connection 4 Launch PrintSet and start configuring your printer For help see the PrintSet online help Upgrade the Firmware You should check for periodic updates to the printer firmware Updated firmware can include bug fixes or additional features that you might find useful The latest version of the firmware is available from the PC42t printer Downloads page on www honeywellaidc com You can upgrade the printer firmware with a USB storage device PC42t Desktop Printer User Guide 27 Chapter 2 Connect the Printer Download the Printer Firmware Update Before you can upgrade the printer firmware you need to download the upgrade file from the Honeywell website 1 2 3 Go to the Honeywell website at www honeywellaidc com Click Support gt Downloads Use Product Category Product Family and Product to select the PCA2t 4 Click Submit The latest software appears on t
11. the printer 2 Connect one end of the Ethernet cable to the printer and the other end to the network 3 Print a configuration label to find the IP address for the printer For help see About Test Labels on page 19 It takes approximately 10 seconds after the printer LED turns steady green to obtain an IP address If the configuration label prints an IP address of 0 0 0 0 wait 10 seconds and print another label 4 Configure any necessary Ethernet settings through the printer web page or PrintSet Connect a USB Device You can use the USB host interface port on the printer to connect keyboards bar code scanners or a USB storage device 1 If you are connecting a USB storage device make sure the device has a single partition and is formatted as FAT16 or FAT32 2 Connect the device to the USB host port 24 PC42t Desktop Printer User Guide Chapter 2 Connect the Printer Configure the Printer You can configure your printer e from the printer web page e with PrintSet PrintSet is available on the PrinterCompanion CD The latest version is available from the Honeywell web site at www honeywellaidc com Configure the Printer from the Printer Web Page You can configure most network settings from the printer web page 1 Start a web browser on your PC 2 In the address field type the IP address of your printer and press Enter The printer web page appears Note If you do not know the IP address of your printer y
12. 42t Print Speed Resolution and General Media Specifications Print Mode Direct thermal thermal transfer Print Speed variable 50 75 and 100 mm sec 2 3 and 4 ips Print Resolution 203 dpi 8 dots mm Print Width 104 mm 4 09 in max Media Width 25 4 to 110 mm 0 99 to 4 33 in Label Roll Diameter maximum 127 mm 5 in Label Length minimum 9 60 mm 34 in Gap Length Between Labels 2 to 4 5 mm 0 08 to 0 18 in Black Mark Length 3 to 5 mm 0 12 to 0 19 in can be adjusted from center to extreme left Media Thickness 0 0762 to 0 254 mm 3 to 10 mil Liner Opacity maximum 76 TAPPI T425 Ribbon Width 30 to 110 mm 1 18 to 4 33 in Ribbon Roll Diameter maximum 68 mm 2 68 in Ribbon Core I D 25 2 to 25 6 mm 0 99 to 1 01 in Ribbon Core Length 30 to 110 mm 1 18 to 4 33 in notched or notchless Ribbon Wound Ink Side Out only 42 PC42t Desktop Printer User Guide Appendix A Specifications Memory 128 MB flash 64 MB SDRAM printer use of memory will result in a lower value optional USB memory device up to 32 GB Supported Command Languages Direct Protocol ESim ZSim Sensors Label gap sensor Headlift sensor Ribbon out sensor Black mark sensor Network Services FTP Line Printer Remote Protocol LPR Telnet 9100 DHCP Raw TCP BOOTP Web page Universal Font Scaling Technology and Standard Latin Fonts Andale Mono Andale Mono Bold Univers Univers Bold Univers
13. Caution Never use hard or sharp tools to peel away stuck labels or damaged 1 Turn the printer off and disconnect the printer from power 9 Open the printer open the print mechanism and remove the media and ribbon if installed Insert most of the cleaning card under the printhead and then lower the print mechanism Pull out the cleaning card and raise the printhead Wait for approximately 30 seconds to allow the cleaning fluid to dissolve the residue Print a test label to check for print quality For help see Print a Test Label When the Printer is Ready to Print on page 20 Repeat Steps 3 through 5 if necessary If necessary clean residue from the platen roller or tear bar with a cotton swab moistened with isopropyl alcohol Once the parts are dry replace the media and ribbon in the printer 10 Close the printer reconnect power and turn on the printer PC42t Desktop Printer User Guide 35 Chapter 3 Troubleshoot and Maintain the Printer Replace the Printhead 36 You need to replace the printhead periodically when it wears out due to the rapid heating and cooling process used during printing How often you need to replace the printhead depends on factors such as what type of images you print the type of media or ribbon you use the amount of energy to the printhead the print speed and the ambient temperature of the room you print in The firmware detects the new printhead when you restart the pri
14. PC42t Desktop Printer Disclaimer Honeywell International Inc HII reserves the right to make changes in specifications and other information contained in this document without prior notice and the reader should in all cases consult HII to determine whether any such changes have been made The information in this publication does not represent a commitment on the part of HII HII shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from the furnishing performance or use of this material HII disclaims all responsibility for the selection and use of software and or hardware to achieve intended results This document contains proprietary information that is protected by copyright All rights are reserved No part of this document may be photocopied reproduced or translated into another language without the prior written consent of HII Patents For patent information please refer to www hsmpats com Copyright 2015 Honeywell International Inc All rights reserved li PC42t Desktop Printer User Guide Contents Contents Customer Support sees A eb pe bearing mend taa A ZANA vii Product Service and Repair vii Limited Warranty llli vii Send Feedback vii 1 About the Printer 1 About the PC42t Printer
15. S1 DataBar Stacked Omnidirectional e GS1 DataBar Truncated MaxiCode MicroPDF417 MSI modified Plessey PDF417 Planet Plessey Postnet QR Code USPS 4 State Customer Bar Code Composite bar code symbologies e EAN 8 Composite CC A CC B e EAN 13 Composite CC A CC B e GS1 Composite previously called EAN UCC Composite e UPC A Composite CC A CC B e UPC E Composite CC A CC B PC42t Desktop Printer User Guide Default Settings This appendix contains all of the default settings for the printer 47 Appendix B Default Settings Default Configuration Use this appendix to view the default settings on the printer If you restore the printer to factory default settings it will use the values listed here The order of the settings reflects the organization of the printer web page Serial Port Settings This section describes the serial port settings To view these settings From the printer web page click the Configure tab gt Communications gt Serial Note These settings are not accessible unless you have the optional serial port installed and a connection to a PC P Serial Port Settings Setting Description Default Baud Rate Transmission speed in bits per second bps forthe 115200 serial port Data Bits Number of bits that define a character or byte 8 Parity Specifies how the printer checks the integrity of the None transmitted data Stop Bits Number of bits sent at the end of every charac
16. ace Checkto see if a label is caught on the printhead If you find a caught label remove the label and clean the printhead For help see Clean the Printhead on page 35 Try these possible solutions Clean the printhead For help see Clean the Printhead on page 35 Make sure the ribbon is compatible with the media Make sure the darkness setting is correct for the media and ribbon combination For direct thermal printing try these solutions Make sure that the heat sensitive side of the media is facing the printhead Verify that the media is direct thermal media by firmly running your fingernail on the surface of the media If you see a black line the media is direct thermal Try these possible solutions Use PrintSet to check the printer error status There may be a media jam Open the printer and check for stuck labels or ripped perforations Ifa Printhead Lifted error is reported and the printhead is closed make sure the round white sticker is present on the right side of the print and ribbon mechanism PC42t Desktop Printer User Guide Chapter 3 Troubleshoot and Maintain the Printer Printer Problems and Possible Solutions continued Problem Possible Solution The printer continues to print or Check to see if a stuck label is blocking the label gap feed when it should stop sensor Open the top cover remove the label and clean the printing printhead For help see Clean the Pr
17. ating The simulator ZSim and ESim is starting up Solid green The printer is idle and waiting for the next print job Blinking orange The printer is upgrading its firmware from an inserted USB flash drive 4 PC42t Desktop Printer User Guide Chapter 1 About the Printer Status LED States continued LED State Description Blinking red The printer is in Error mode The printer may be out of ribbon have ribbon installed when configured for direct thermal be out of media have the printhead lifted have a label obstructing the printing path or you may not have performed a testfeed hold Print button until several labels print After you have fixed the error press the Print button to restart printing About Media The printer can print on labels tags and continuous receipt and linered media The printer supports both direct thermal and thermal transfer media To use thermal transfer media you also need thermal transfer ribbon The PC42t printer supports media from 1 to 4 33 inches 25 to 110 mm wide PC42t Desktop Printer User Guide 5 Chapter 1 About the Printer Load Tear Off Media In tear off printing mode you manually tear off the media upward against the tear bar 1 Press in on the cover latches on both sides of the printer and open the cover 2 Press in on the top of both locking tabs to open the print and ribbon mechanism 6 PC42t Desktop Printer User Guide Chapter 1 About the P
18. ation of the limited warranty for printers is one year e The duration of the limited warranty for the printhead is six months Send Feedback Your feedback is crucial to the continual improvement of our documentation To provide feedback about this manual please contact the Technical Communications department directly at ACSHSMTechnicalCommunications honeywell com PC42t Desktop Printer User Guide vii Customer Support A A viii Warning Moving parts are exposed when the cover is open Make sure the cover is closed before you operate the printer Warning The printhead motor may be hot Allow the printhead motor to cool Warning Do not put your fingers inside the print mechanism when the power is on Warning The tear bar contains sharp edges Keep fingers and other body parts away from the tear bar Caution Read and review the warnings in this manual carefully before connecting the printer Caution Observe all safety and accident prevention regulations applicable to your specific region and application Caution Do not spray the printer with water If you are using a host to clean the premises in an industrial environment remove the printer or protect it carefully from spray and moisture Caution You must implement both hardware and software safety precautions to prevent the possibility of undefined system states Caution You must make sure that dangerous conditions cannot occur under any circumstances ev
19. d the functions of the Print button How to Use the Print Button Print Button Action Description Press and hold the The printer calibrates the media prints a Print button while the configuration label and then lets you select the printer is starting up printer command language Direct Protocol ESim or ZSim Release the Print button when the printer command language you want to use prints out Press and hold the The printer prints out several labels to calibrate Print button for two the media sensor testfeed seconds and then release when the printer is idle Press and hold the The printer prints out several labels testfeed Print button when and then prints the configuration label the printer is idle PC42t Desktop Printer User Guide 3 Chapter 1 About the Printer How to Use the Print Button continued Print Button Action Description Press and release the If the printer is idle the printer advances media Print button to the beginning of the next label If the printer is printing the printing pauses If the printer has been paused printing resumes About the Status LED The status LED turns green orange or red to indicate the current status of the printer Use the next table to understand the states of the status LED Status LED Status LED States LED State Description Slow blinking green The printer is just starting up Printing is paused Fast blinking green The printer is communic
20. e used in a TCP IP network Default Router Specifies the IP address of a router that is used when a 0 0 0 0 device sends a packet to another subnet or to an unknown destination DHCP Response Specifies if the printer receives DHCP responses by Br broadcast or unicast Media Settings This section describes media settings for the printer To view these settings e From the printer web page click the Configure tab gt Printing gt Media Note If the printer is not connected to a network you need to use K PrintSet 5 through a USB connection to configure the media settings PC42t Desktop Printer User Guide 49 Appendix B Default Settings Media Settings Setting Media Type Print Method Media Margin X Media Width 50 Description Default Selects the type of media that is loaded in the printer Media with Gaps Selects the method of printing that the printer is using Thermal Transfer Sets the width of the margin from the left edge of the 0 label along the printhead to the edge of the printable area Unit of measurement is defined in the Unit of Measurement parameter X M Media 8 margin M Honeywell 9680 Old Bailes Road Fort Mill SC 29707 Sets the width of the printable area measured from 812 dots the media margin X across the printhead Unit of measurement is defined in the Unit of Measure parameter Honeywell JI romana il MANN l
21. eed assistance installing or troubleshooting your product contact us by using one of these methods Knowledge Base www hsmknowledgebase com Our Knowledge Base provides thousands of immediate solutions If the Knowledge Base does not help you solve your problem log into the Technical Support Portal to submit your problem or ask your question Technical Support Portal www hsmsupportportal com Log into the Technical Support Portal to search our Knowledge Base submit your problem or question request a call back or provide feedback When filling out one of the forms provide as much detail as possible You can even include attachments Telephone www honeywellaidc com locations For our latest contact information please check our website Product Service and Repair Honeywell International Inc provides service for all of its products through service centers throughout the world To find your service center go to www honeywellaidc com and select Support gt Contact Support gt Service and Repair Contact your service center to obtain a Return Material Authorization number RMA before you return the product To obtain warranty or non warranty service return your product to Honeywell postage paid with a copy of the dated purchase record Limited Warranty For warranty information go to www honeywellaidc com and click Resources gt Warranty The limited duration of the warranty for the PC42t printer is as follows e The dur
22. en for a brief period of time Caution Carefully read the warning text on the envelope before using a cleaning card Caution To reduce the risk of electric shock or fire keep the cover closed and turn off the printer when not in use No user serviceable parts inside PC42t Desktop Printer User Guide 1 About the Printer This chapter introduces the PC42t printer It includes descriptions of the printer features and basic operation Chapter 1 About the Printer About the PC42t Printer The PC42t printer is a lightweight reliable printer that is easy to use It is designed to print up to 1000 labels a day Printer features include 203 dpi 8 dots mm printing print speeds from 2 to 4 ips inches per second USB host port for connecting storage devices scanners or keyboards USB device port for connecting to a desktop PC support for printer programming languages including Direct Protocol ZSim and ESim optional factory installed Ethernet interface optional factory installed RS 232 serial port interface Printer Features Use the next illustrations to locate printer features Status LED Media Window PC42t Front Panel PC42t Desktop Printer User Guide Chapter 1 About the Printer External media feed slot Power port USB host port Ethernet port optional Serial port USB device port optional PC42t Rear Panel About the Print Button Use the next table to understan
23. erver retains IP addresses and routing information for the TCP IP network Web Server Network Services This section describes the Web Server settings for the printer To view these settings e From the printer web page click the Configure tab gt Network Settings Web Server Web Server Network Services Settings Setting Description Default Image Buffer Determines if the image buffer appears in the Enable printer web page 56 PC42t Desktop Printer User Guide C Print Labels with INPrint This appendix explains how to use the INPrint feature to print labels 57 Appendix C Print Labels with INPrint About the INPrint Page The INPrint page features sample web forms you can use to quickly and easily print single labels if you are using the Direct Protocol language on your printer You select a web form from the list and type information in the fields for that label The printer firmware includes several predefined label formats You can also copy your own label formats to the printer and print them from this page 0 PC42t PC42 14295B1F48 INPrint Customer Downloaded PC42t INPrint Web Page Print INPrint Labels If the printer is connected to an Ethernet network you can print labels by entering information in a web form You access web forms through the printer web page 1 On your desktop PC start a browser 2 In the address bar type the IP address of your printer and press Enter
24. esses and routing information for the TCP IP network Secondary DNS Sets the IP address of the secondary server to 0 0 0 0 Server which the printer sends DNS requests The DNS server retains IP addresses and routing information for the TCP IP network Net1 Network Services This section describes the Net1 settings for the printer To view these settings e From the printer web page click the Configure tab gt Network Settings gt Net1 Neti Network Services Settings Setting Description Default Queue Selects how the printer handles multiple Net On connections Port Number Sets the port number that defines the Net1 TCP 9100 port The range is from 0 to 65535 New Line Defines the characters that the printer echoes CR LF Character to the host to indicate that it has moved to a new line PC42t Desktop Printer User Guide 55 Appendix B Default Settings WINS Network Services This section describes the WINS settings for the printer To view these settings From the printer web page click the Configure tab gt Network Settings WINS WINS Network Services Settings Setting Description Default Primary WINS Sets the IP address of the primary server to 0 0 0 0 Server which the printer sends WINS requests The WINS server retains IP addresses and routing information for the TCP IP network Secondary WINS Sets the IP address of the secondary server to 0 0 0 0 Server which the printer sends WINS requests The WINS s
25. he Platen Roller Follow this procedure to remove clean and replace the platen roller as part of standard maintenance for the printer You should check the platen roller for debris each time you load media and clean it if dirty Caution Never use hard or sharp tools to peel away stuck labels or A other material The platen roller is delicate and can easily be damaged 1 Turn the printer off and disconnect the power cord 2 Press in on the cover latches on both sides of the printer and open the cover 3 Press in on the top of both locking tabs to open the print and ribbon mechanism 4 Remove the installed media and ribbon 5 Pry up on the end of the platen roller near the gear 38 PC42t Desktop Printer User Guide Chapter 3 Troubleshoot and Maintain the Printer 6 Pull up on the platen roller to remove it from the printer 7 Remove any adhesive residue from the roller with a cotton swab moistened with isopropyl alcohol 8 Reverse Steps 5 and 6 to install the roller 9 Lower the print and ribbon mechanism and press down on each side until the locking tabs snap into place 10 Close the cover Clean the Interior of the Printer To keep the interior of the printer clean Make sure the media path is clean Make sure sensor mylar covers are free of fingerprints oil dirt and dust PC42t Desktop Printer User Guide 39 Chapter 3 Troubleshoot and Maintain the Printer Clean the Exterior of the Printer
26. he page 5 Download the latest firmware version to your PC Upgrade Firmware from a USB Storage Device Use a USB storage device to upgrade the printer firmware 1 Make sure the USB storage device has a single partition and is formatted as FAT16 or FAT32 2 Download the printer firmware from the Honeywell website 3 Copy the firmware upgrade file typically a bin format to the root of a USB storage device 4 Turn off the printer 28 Insert the USB storage device into one of the USB host ports Turn on the printer As the firmware upgrade file is loaded into the printer the status LED blinks orange This process may take several minutes When the printer status LED turns solid green the printer is ready to use PC42t Desktop Printer User Guide 3 Troubleshoot and Maintain the Printer 29 Chapter 3 Troubleshoot and Maintain the Printer Contact Product Support If you cannot find the answer to your problem in the Printer Problems and Possible Solutions on page 32 try one of these options 30 To find an answer to your question yourself you can search the database at www hsmknowledgebase com To ask an expert a question in the U S A and Canada call 1 800 782 4263 To contact an expert outside the U S A and Canada go to www honeywellaidc com gt Contact Before you call Product Support make sure you have this information ready Printer serial number Printer configuration n
27. i 9680 Old Bailes Road Fort Mill SC 29707 PC42t Desktop Printer User Guide Appendix B Default Settings Media Settings continued Setting Description Default Media Length Sets the length of the printable area measured from 1200 dots one edge of the label to the edge that is closest to the printhead Unit of measurement is defined in the Unit of Measurement parameter N ength Honeywell 9680 Old Bailes Road Fort Mill SC 29707 Y Clip Default Determines if the printer prints items outside the Off printable area of the label When this is set to Off the printer returns an error if any part of a bar code label cannot be printed because that part extends beyond the printable area When this is set to On the printer prints all bar code labels but may also print unreadable incomplete labels Start Adjust Sets the length of media the printer feeds positive 0 dots value or retracts negative value before printing a label Unit of measurement is defined in the Unit of Measure parameter Range is 9999 to 9999 Stop Adjust Sets the length of media the printer feeds positive 0 dots value or retracts negative value after printing a label Unit of measurement is defined in the Unit of Measure parameter Range is 9999 to 9999 Media Calibration Selects the mode the printer uses to calibrate media Fast Mode Use Slow if the printer has trouble identifying gaps or mark
28. ick the Configure tab gt System Settings gt Manage I O Manage I O Settings Setting Description Default Ethernet Allows the printer to communicate using Enable Ethernet Manage Services Settings This section lists the system services you can manage from the printer You will only see Manage Services from the menus if you have an Ethernet module installed in the printer To view these services e From the printer web page click the Configure tab gt System Settings gt Manage Services Manage Services Settings Setting Description Default Web Server Determines if the web server is enabled inthe Enable printer FTP Determines if the printer can use FTP File Enable Transfer Protocol Net1 Determines if the printer can use Telnet to Enable communicate with Direct Protocol Fingerprint LPR Determines if the printer can use the LPR Line Enable Printer Server daemon Telnet Determines if the printer can use Telnet to Enable communicate with another device 54 PC42t Desktop Printer User Guide Appendix B Default Settings DNS Network Services This section describes the DNS settings for the printer To view these settings e From the printer web page click the Configure tab gt Network Settings DNS DNS Network Services Settings Setting Description Default Primary DNS Sets the IP address of the primary server to 0 0 0 0 Server which the printer sends DNS requests The DNS server retains IP addr
29. inthead on page 35 How to Restore Default Settings If you need to restore factory defaults at any time you can use e the Print button e the printer web page e PrintSet Restore Default Settings with the Print Button The easiest way to reset the printer to the factory default settings is with the Print button 1 Turn off the printer 2 Press in on the cover latches on both sides of the printer and open the cover 3 Press in on the top of both locking tabs to open the print and ribbon mechanism 4 Turn the printer on 5 When the status LED starts blinking green press and hold the Print button until the status LED turns off 6 Make sure the media is loaded correctly 7 Close the print and ribbon mechanism 8 Close the cover PC42t Desktop Printer User Guide 33 Chapter 3 Troubleshoot and Maintain the Printer Restore Default Settings from the Printer Web Page If the printer is connected to an Ethernet network you can restore default settings from the printer web page 34 1 2 On your desktop PC start a web browser In the address field type the printer IP address and then press Enter The printer web page appears Click Login in the upper right corner of the screen The Login page appears Type your Username and Password in the entry fields and then click Login Use the default username of itadmin and the default password of pass Click the Services tab gt Restore Defaults _PC42
30. ion 4 Place the empty ribbon takeup core between the front takeup core holders 5 Make sure both ribbon adapters are locked into the ribbon wheels on the left side of the print and ribbon mechanism PC42t Desktop Printer User Guide 13 Chapter 1 About the Printer 6 Press in on the top of both locking tabs to open the print and ribbon mechanism 7 Feed the ribbon down through the opening in the bottom of the print and ribbon mechanism over the printhead and the front of the mechanism and attach it to the empty takeup core 14 PC42t Desktop Printer User Guide Chapter 1 About the Printer 8 Turn the slack wheel to take up slack in the ribbon Make sure the ribbon surface is smooth and that the ribbon is winding correctly 10 Close the printer cover PC42t Desktop Printer User Guide 15 Chapter 1 About the Printer Connect the Printer to Power Caution Use only the AC power adapter supplied with the printer The use of a power adapter not approved by Honeywell voids the product warranty and may damage the printer Caution Turn the printer off when not in use 1 Connect the power adapter to the power port on the rear of the printer 2 Connect the power adapter to AC power When the adapter is connected to AC power the green LED in the adapter connector turns on and stays on 3 Press the Power switch to turn the power on As the printer starts up the green LED turns on and blinks
31. nter 1 Turn off the printer and disconnect the power cord 2 Press in on the cover latches on both sides of the printer and open the cover 3 Press in on the top of both locking tabs to open the print and ribbon mechanism For a thermal transfer printer remove the ribbon 4 Pull the printhead latches apart one at a time until the printhead falls forward away from the print mechanism 5 Carefully slide the printhead out of the mechanism The printhead is still attached to the mechanism by a ribbon cable and a grounding Screw 6 Unscrew the grounding screw with a 2 Phillips screwdriver PC42t Desktop Printer User Guide Chapter 3 Troubleshoot and Maintain the Printer 7 Disconnect the cable from the printhead and remove the printhead from the printer Warning Do not touch the printhead surface area 8 Insert the grounding screw into the grounding cable lug and then fasten the screw to the new printhead 9 Connect the ribbon cable to the new printhead 10 Slide the printhead into the holders in the print mechanism 11 Tilt the printhead up into the printer lid and press it into place 12 When the printhead is in the correct position the printhead latches snap into place on the sides of the printhead For a thermal transfer printer install the ribbon 13 Close the print and ribbon mechanism and the cover PC42t Desktop Printer User Guide 37 Chapter 3 Troubleshoot and Maintain the Printer Clean t
32. ou can print a configuration label For more information see About Test Labels on page 19 P _PC42t PC42 14295B1F48 Print Job Complete Printer Information Pent S N 142956148 Command Language USB Flash Drive Communications aj Ethernet Media Settings Media Type Printer Configuration Number DP600002 Direct Protocol Disconnected 129 215 165 75 00 10 40 81 40 11 Black Mark Print Method No Ribbon 0T Media Margin X 0 dots Media Width 812 dots Media Length 236 dots 3 Click Login 4 Type your Username and Password in the entry fields and then click Login The default username is itadmin and the default password is pass PC42t Desktop Printer User Guide 25 Chapter 2 Connect the Printer 5 Click Configure The Configuration Summary page appears 6 To see a list of printer settings click Configuration Summary _PC42t PC42 14295B1F48 gt Communications Configuration Summary Printing gt System Settings Ethernet IPv4 gt Network Services Printing Media Action System Settings General To configure printer settings use the links in the navigation pane e For serial port settings click Communications e For media print quality or performance settings click Printing e For display service and general settings and maintenance alert message triggers click System Settings e To
33. prets Zebra programs without requiring any host programming changes If you are sending ZPL label files to the printer select ZSim as your printer command language For more information see the ZSim Command Reference How to Set the Printer Command Language You can use one of these methods to change the printer command language e Print button e Printer web page with Ethernet option installed e Printset For more information see Configure the Printer with PrintSet on page 27 You may need to configure the media type and print method when you set the command language through the printer web page or the printer configuration software not applicable when setting the printer command language with the Print button PC42t Desktop Printer User Guide 17 Chapter 1 About the Printer Set the Command Language with the Print Button 1 Make sure the printer has media and ribbon if necessary installed 2 Turn off the printer 3 Press and hold the Print button 4 Turn the printer on The green LED turns on and blinks The printer calibrates the media prints out a configuration label and then it prints labels with the different command languages one at a time at two second intervals 5 When the label prints out with the command language you want to use release the Print button Set the Command Language from the Printer Web Page To set the command language from the printer web page you need to turn on the printer
34. rinter 3 Insert the media spindle into the media roll If there is an empty media core in the media compartment remove it e f you have a 1 0 inch core insert the media spindle so that the 1 is facing upward e f you have a 1 5 inch core insert the media spindle so that the 1 5 is facing upward r film from the black mark sensor 5 Adjust the black mark sensor e If you are using black mark media slide the black mark sensor so that the marks pass over the sensor e For all other media types make sure the black mark sensor is in the center of the media path PC42t Desktop Printer User Guide Chapter 1 About the Printer 6 Feed the media underneath the print and ribbon mechanism and to the front of the printer 7 Adjust the media holders to the width of the media or liner Make sure the media lays flat 8 Lower the print and ribbon mechanism and press down until both locking tabs snap into place 8 PC42t Desktop Printer User Guide Chapter 1 About the Printer 9 Close the cover 10 Press the Print button to feed media out to the first label in the roll PC42t Desktop Printer User Guide Chapter 1 About the Printer Load External Media You can place the media supply such as fanfold tickets or tags behind the printer You need to purchase an external media holder separately dust dirt or other foreign particles that can impair the printout quality or Note Make sure to pro
35. s in media PC42t Desktop Printer User Guide 51 Appendix B Default Settings Media Settings continued Setting Length Slow Mode Power Up Action Head Down Action Description Default If Media Calibration Mode is set to Slow the printer 0 dots prints the media length plus 10 mm This value sets an additional amount of media to be printed Unit of measurement is defined in the Unit of Measurement parameter Range is 80 to 3200 Sets the action when you turn the printer on No Action No Action e Formfeed The printer feeds one label Testfeed The printer prints two configuration labels as it calibrates the media sensors Sets the action when you close the print mechanism No Action after opening it No Action e Formfeed The printer feeds one label Testfeed The printer prints two configuration labels as it calibrates the media sensors Print Quality Settings This section describes print quality settings To view these settings e From the printer web page click the Configure tab gt Printing gt Print Quality Print Quality Settings Setting Description Default Print Speed Sets how fast the printer prints labels The unit of 100 measure is defined in the Unit of Measure parameter Darkness Sets the image darkness for media and ribbon Adjust Variable this parameter with the Media Sensitivity parameter Range is 1 to 100 52 PC42t Desktop Printer User Guide Appendix B Default Settings
36. t Label Formats and Sample Illustrations continued Format Name Sample 203_shipaddr_4x6 lbx T SI H S o ge B iz S 25 A gaz 3 RSS a E 23 0 3 8 Wis 8 2 Foo Po 5 sio 23 8 555 S Sz 25 ca a go s o 5 3 203_packslip_4x6 lbx PACKING SLIP Phone ORDER NO SHIP DATE Item No Description Order Qty Pick Qty TOTALS PC42t Desktop Printer User Guide 61 Appendix C Print Labels with INPrint 62 PC42t Desktop Printer User Guide Honeywell Scanning amp Mobility 9680 Old Bailes Road Fort Mill SC 29707 www honeywellaidc com PC42t Desktop Printer User Guide P N PC42T EN UG Rev B 3 15
37. t PC42 14295B1F48 item Information Image Buffer Restore Defaults gt Print Test Labels Restore Defaults Send Printer Commands Restart printer Media Calibration Line Analyzer Select the settings you want to restore e Check the Network settings check box to restore defaults for all network connections such as IP address and network name e Check the User Installed Files check box to erase all files you uploaded to the printer memory e Check the System Settings check box to restore defaults for system settings such as media width PC42t Desktop Printer User Guide 7 8 Chapter 3 Troubleshoot and Maintain the Printer Click Restore Click Yes to continue The printer restarts and the settings you selected are restored to default values Restore Default Settings with PrintSet If you have PrintSet installed on your PC you can use it to restore the default settings on your printer Use the Factory Default Wizard in the Printer Tasks box Clean the Printhead Cleaning the printhead on a regular basis is important for the life of the printhead and for the best print quality You should clean the printhead each time you replace the media Follow this procedure to clean the printhead using the cleaning card If you need to clean additional residue from the platen roller or tear bar use a cotton swab moistened with isopropyl alcohol other material The printhead is delicate and can easily be f
38. t label e when you turn on the printer e when the printer is ready to print e with the printer configuration software You can also print test labels from the printer web page which requires a network connection to a desktop PC You need to know the printer IP address to view the printer web page It takes around 10 seconds to acquire the IP address when you connect the printer through Ethernet If the test label shows the IP address as 0 0 0 0 wait 10 seconds and then print another test label Print a Test Label When You Turn on the Printer You can print a test label when you first turn on the printer 1 Make sure that the printer has media and ribbon if necessary installed 2 Connect the printer to power and turn on the printer 3 Press and hold the Print button until the printer calibrates the media prints a configuration label and then lets you select the printer command language PC42t Desktop Printer User Guide 19 Chapter 1 About the Printer Print a Test Label When the Printer is Ready to Print You can print a test label when the printer is sitting idle and ready to print 1 Make sure that the printer has media and ribbon if necessary installed 2 Press and hold the Print button until the printer advances media to the beginning of the next label The printer will then print out a Configuration label 20 PC42t Desktop Printer User Guide 2 Connect the Printer This chapter explains how to download
39. tect the media from direct sunlight and from cause unnecessary wear to the printhead 1 Place the media behind the printer 2 Feed the media into the printer through the external media feed slot External media feed slot 3 Thread the media through the printer and adjust the media holders and sensor as you would for media that loads inside the printer Load Ribbon You need to use thermal transfer ribbon to print on thermal transfer media Make sure to select ribbon that matches the face materials of the media to obtain the best durability and print quality Note The PC42t can only use ribbon that is ink out which means that 122 the ribbon is loaded with the inked side the dull side facing out 10 PC42t Desktop Printer User Guide Chapter 1 About the Printer 1 Press in on the cover latches on both sides of the printer and open the cover PC42t Desktop Printer User Guide 11 Chapter 1 About the Printer 2 Insert one ribbon adapter into the thermal transfer ribbon roll and insert the other ribbon adapter into the empty ribbon takeup core If your media is not very wide center the media and the empty ribbon takeup core on the ribbon adapter 12 PC42t Desktop Printer User Guide Chapter 1 About the Printer 3 Place the thermal transfer ribbon roll between the rear ribbon holders The ribbon should come off of the roll as shown in the illustrat
40. ter to 1 allow the receiving signal hardware to detect the end of a character and to resynchronize with the character stream Hardware Specifies if hardware flow control RTS CTS is used Disable to manage the rate of data transmission between the device and the host ENQ ACK Specifies if software flow control ENQ ACK is used Disable to manage the rate of data transmission between the device and the host XON XOFF To Specifies if software flow control XON XOFF is used Disable to manage the rate of data transmission to the host XON XOFF From Specifies if software flow control XON XOFF is used Disable 48 to manage the rate of data transmission from the host PC42t Desktop Printer User Guide Appendix B Default Settings Serial Port Settings continued Setting Description Default New Line Defines the characters that the printer echoes to the CR LF Character host to indicate that it has moved to a new line Ethernet Settings This section describes the Ethernet IPv4 settings To view these settings From the printer web page click the Configure tab gt Communications gt Ethernet Ethernet Settings Setting Description Default IP Assignment Specifies how the printer obtains an IP address DHCP Method IP Address Specifies the unique network level address that is 0 0 0 0 assigned to each device in a TCP IP network IPv4 Subnet Mask Specifies a number that defines the range of IP 0 0 0 0 addresses that can b
41. ter with a USB Cable The printer supports USB connections to a desktop PC You do not need to set any parameters for USB communications Note You must install InterDriver to use a USB connection to a OQ Windows PC For more information see the PrinterCompanion CD that came with your printer or the InterDriver installation instructions above 1 Download and install InterDriver on your PC 2 Connect one end of the USB cable to the USB device port on the back of the printer and when prompted during the InterDriver installation connect the other end to your PC Connect the Printer with a Serial Cable If you have the optional factory installed serial port on your printer you can connect the printer to the serial port on a PC 1 Connect one end of the serial cable to the connector on the back of the printer and connect the other end to your PC 2 Configure the serial port settings with the printer web page or with PrintSet PC42t Desktop Printer User Guide 23 Chapter 2 Connect the Printer Connect the Printer to Your Network If your printer has a factory installed optional Ethernet port you can connect the printer to your network By default the printer is configured to obtain an IP address through DHCP If your network uses a different method to assign IP addresses you need to configure the IP address assignment method by using your printer configuration software through a USB or an optional serial connection 1 Turn on
42. the Windows printer drivers and connect the PC42t printer to your PC and an Ethernet network 21 Chapter 2 Connect the Printer Install Printer Drivers Use InterDriver to install Microsoft Windows printer driver software on your PC InterDriver is included on the PrinterCompanion CD that shipped with your printer If you have not yet installed drivers on your PC run the PrinterCompanion CD and follow the instructions to connect your printer and install the drivers 22 If you do not have access to the PrinterCompanion CD but you still need to install driver software follow this procedure to download InterDriver from the Honeywell website and install the drivers 1 2 3 Open a web browser and go to www honeywellaidc com Select Support Downloads Select these items a Inthe Product Category list select Printers b In the Product Family list select Fixed Printer c Inthe Product list select PC42t Desktop Printer and then click Submit In the downloads page select the latest version of InterDriver If a Security Warning dialog box appears click Run When asked if you want the program to make changes to your computer click Yes Follow the onscreen instructions to install InterDriver PC42t Desktop Printer User Guide Chapter 2 Connect the Printer How to Connect the Printer to Your PC You can connect the printer to your PC using one of these cables e USB cable e Serial cable Connect the Prin
43. umber Firmware type and version Printer command language Serial port settings if applicable Media settings Ethernet settings if applicable You can find all of this information on the printer web pages or on a test label PC42t Desktop Printer User Guide Chapter 3 Troubleshoot and Maintain the Printer Locate the Printer Configuration and Serial Numbers You can also find the printer configuration and serial numbers on the product label located on the bottom of the printer Configuration PC42t Desktop Printer User Guide 31 Chapter 3 Troubleshoot and Maintain the Printer Printer Problems and Possible Solutions Use this section to find possible solutions to printer problems Printer Problems and Possible Solutions Problem The status LED if off but the power is on The status LED is green but the printer is not feeding media Only partial labels are being printed The print quality is poor The printer seems to be working but nothing prints The printing stops and status LED is red 32 Possible Solution Make sure the connectors on the power supply are securely plugged into the printer and an AC outlet Make sure the correct type of interface cable is securely plugged into both the printer and computer Try these possible solutions Make sure that the print and ribbon mechanism is fully locked Open the printer and lower the printhead completely until both latches click into pl
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