Radius User Manual.book
Contents
1. Monitored Event Device Select monitored devices in a category to filter report results by monitored device type Select Report Dates Select one of the commonly requested report durations or create a custum range to filter results 4 Click Display Report 5 1 5 Current Temp Humidity The current temp humidity report shows sensor information for any temperature humidity devices in your Radius system To display current temperature and or humidity information 1 From the home screen click Radius 2 Click Current Temp Humidity 3 The following sortable information will display Last Report The time and date of the last temperature humidity message received by Radius Device The description and identification number of the device Category The category of the device 6 24 13 06324C Inovonics 2013 www inovonics com 20 Reports Type The type of the device e Measurement The temperature or humidity measurement provided by the device Alarm Whether or not the measurement has violated the alarm criteria Alarm Criteria The alarm criteria assigned this device 5 1 6 Temp Humidity History Report The temperature humidity report shows sensor information for temperature humidity devices during a specified time period To display a temperature humidity report 1 From the home screen click Reports 2 Click Temperature Humidity Report 3 Select options to refine y2. 1cccesecceseeeeeeseeeeeseeeeecaeseseeeeeseneseseeeeeeeeeeseneeeeeneas 12 3 3 Managing Quick PICKS ccceccsseeeeeeeeeeeeeeseneneeeeesaeseseeeeeseesseseeeeeeseeseneeeeeees 12 3 4 Viewing the Quick Message Log ccccsccssseeeeseteeesneeeeeeeeesesneeeeneeeseeneeneenens 13 Chapter 4 Using Reminders 14 Ee 14 4 2 Sending Reminders ve siai ausines o ene 14 Chapter 5 Reports 15 S bel 15 5 1 1 Event HiStOry 0 ccessseessseeeeseeeeenseeeeseeeeaseeeeeseeeseaseeeesseesaseeseaseneeasseeeesseeeenseesense 16 5 1 2 Average Alarm Response Time ssesseeessseeeenseeeesseeeenseeeeuseeeeaseeeeaseeeeenseeenes 16 5 1 3 Track Mobile Devices ccseeeessseeeeeseeeeeneeenseeeeeseneeesseeeenseeeeaseeeeaseeeesseeeensenenes 17 5 1 4 Mobile Device Tracking Report ccsssesseeeesseeeesseeeseeeeeaseeeeeseeeeesseeeenseenenes 18 5 1 5 Recent Zone Activity cccccssseesseesseeeseceeenseeeeesseeeesseensaseeeeaseeeeesseeeaseeeeenseenenes 18 5 1 6 Zone Activity HIStory ssssssesnssnnnnnnnnnnnnnnnannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnnnnn nannan 19 5 1 7 Current Temp Humidity csecseecsseesseesseeeeseeseeesnseesseesseessseesseeesseesaeeesseeesnees 19 5 1 8 Temp Humidity History Report sssssssunssennnennnnnnnnnnnnnnunnnnunnnnnnnnunnnnnnnnnnnnnnnnnnnnn nnn 20 5 1 9 Low Battery Report s ssssunnsnunnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nananman 20 5 110 Scheduled Repor
3. T AR radius user MANUAL Table of Contents Preface Note Lida ii aina i a ais aa avi coc abel Gea E Ee ETES T radeMarkS asikik samukas nenion iai i sa US Patent NUMDEMS L i ccs a sausos dc cece eecek seen ee EEN EENS aaa Lena asa Tina Technical Services Contact Information cccceseeeeeeeeeeeeeeeesessceneeeseeseenees Document Conventions cccssccceceeeeeeeceensneeeeeeensnaeseeensnaesesenseaaeeeeensenneeeeenees VUE ICT Chapter 1 Radius Overview 1 1 About Radius since ee eae Edge 1 2 Radius Server Components eccceeeceeseeeeeeeeeeeseeeeneeeeeeseesesneeeeeseeeesneaeeneeeees 122 1 Radis Ser V EE E 1 2 2 Network Coordinator cccsceccssseeeeseeeeesseeeeseneeeseeeeesseeeesseeenseeeeseeeeeseeneeseneees 1 2 3 High Power Repeater ssssunsssnnsnunnonnnnnnnnnnnnnennnnnnnnnnnnnnnnnnnnnnnannnnannnnnnnnnnnnnnnnn nannan 1 2 4 Wireless End Devieee icc 2 0cceccecentectseedeneceee sakas aka ni nana asa kiai 1 2 4 1 Pendant Transmitters cccccseseeeeeeeeseeeeeeeeseeeeeeensneeeeeeeeseeeeeeeeesseneaaeees 1 2 4 2 Universal Transmitters ccccccsseeeeeeseeseeeeeeeeeseeeeeeneseeeeeeeeseseeeeeeeeeseeeeeeess 1 2 4 3 Specialized Transmitters ccscccssesseeeeneeeeeeeeeenseeseeeeseeeeseeeeeeesneeeseeeneeee 1 2 5 Dialogic Combined Media Board cssssecssesseeesseeseeesseeenseeseeeeeenenseeeseeeneee 1 2 6 Two Way Radio Interface cecssssnssseeesseeness
4. be sent from the Reminder Time dropdown menu Select the alert devices to which you wish to send the reminder from the Device Type Category field Select any email addresses to which you d like the reminder sent from the Email list 10 Click Insert 6 24 13 06324C Inovonics 2013 www inovonics com 16 Chapter 5 Reports 5 1 Overview There are seven reports available for the Radius system Alarm History Average Alarm Response Time Track Mobile Devices Mobile Device Tracking Report Current Temp Humidity Temp Humidity History Low Battery Report Not all reports will appear on every system A Radius system without temperature humidity funcionality will not include temperature humidity reports for instance Likewise a Radius system without location functionality will not include mobile device tracking information or zone activity information 6 24 13 06324C Inovonics 2013 www inovonics com 17 Reports All reports are accessed from the reports screen SA radius by mec Ean Mose TTT Figure 5 1 Reports screen 5 1 1 Alarm History The alarm history report displays alarm details for particular devices or groups of devices To display an event history report 1 From the home screen click Reports 2 Click Alarm History 3 Select options to refine your report Any field can be left blank to select all Mode Select a specific mode
5. The Radius server includes four serial ports one Ethernet port six USB ports and four analog telephone jacks The Radius server requires 110VAC power with an uninterrupted power supply and an ethernet connection 1 3 2 Network Coordinator The network coordinator manages signals between the wireless end devices in the Radius system and the Radius server The network coordinator requires 110VAC power Generally speaking the network coordinator should be mounted in an elevated position away from metal The network coordinator should be mounted no more than 25 feet away from the Radius server 1 3 3 High Power Repeater The high power repeater intelligently amplifies transmissions from any Inovonics EchoStream end device while ignoring background noise Virtually any number of repeaters can be added to a system scaling the system size as needed The high power repeater requires 110VAC power Radius can also use the high power repeater network to provide the approximate location of wireless end devices sending alert signals 6 24 13 06324C Inovonics 2013 www inovonics com Radius Overview 1 3 4 Wireless End Devices The Radius system can incorporate any Inovonics wireless end device including 1 3 4 1 Pendant Transmitters Inovonics wireless pendant transmitters offer virtually limitless opportunities for panic duress life safety and many custom applications http www inovonics com pendant tran
6. an alarm occurs at a monitored device 1 2 3 Alert Devices Every device that will receive an alert from Radius must be defined here including pagers phones and email addresses Any device to which you want to send a quick message or reminder must be set up in alert devices Any device that you want included in an alarm escalation under modes and actions must be set up in alert devices If you want to put together an alert group all members of the group must be set up in alert devices 1 2 4 Alert Groups This feature allows you to create groups of alert devices that will always be contacted together Alert groups are especially useful in situations where you wish to contact a large group of people by creating an alert group you only have to choose a single entry to send a quick message or reminder If you want to put together an alert group all members of the group must be set up in alert devices 6 24 13 06324C Inovonics 2013 www inovonics com Radius Overview 1 2 5 Modes and Actions Alarms can be escalated using the modes and actions option This will allow you to set up time schedules modes and specific alarm responses actions for each device category 1 3 Radius Server Components 1 3 1 Radius Server The Radius server is a Windows XP embedded server typically connected to the local area network LAN to allow existing users to view and administer the Radius system on their workstations
7. e location functionality provided by Inovonics Positioning Technology then ensures those alarms can be located so that the response can be effective Radius allows users to monitor a variety of end devices interface to fire access control and environmental systems and provide notification to mobile devices such as cell phones pagers and two way radios wireless network smart phones duress location text door alarms e mail motion detectors voice calls fire panel pagers burg intrusion panel control systems video cameras central station Figure 1 1 Radius Overview 6 24 13 06324C Inovonics 2013 www inovonics com 6 Radius Overview 1 2 Defining the Radius System Every Radius system will differ depending on the specific application but they all have in common that they must turn alarms from end devices into alerts delivered to the user Generally Radius system components are defined as follows 1 2 1 Monitored Devices Every device that you are watching for an alarm must be defined as a monitored device This includes universal transmitters pendants door alarms smoke detectors and motion detectors 1 2 2 Device Categories Every monitored device must belong to a category If you are using motion detectors you will need a motion detector category if you are using pendants you need a pendant category It is in the device category section that you determine what you want Radius to do when
8. e paging base station should be mounted in an elevated position away from metal The paging base station should be mounted no more than 25 feet away from the Radius server 6 24 13 06324C Inovonics 2013 www inovonics com 10 Chapter 2 Radius Alarm Status Screen 2 1 Overview When you log into Radius the first thing you will see is the home screen The home screen shows all devices that are currently in alarm or have been been alarmed within the past ten and twenty minutes It also shows supervised devices that are not checking into the Radius system SA radius Figure 2 1 The home screen 6 24 13 06324C Inovonics 2013 www inovonics com 11 Radius Alarm Status Screen The icons next to the devices indicate their condition Active event indicates a device that is currently in alarm Cleared event less than 10 mins old indicates a device that was in alarm but has been cleared within the past 10 minutes Cleared event less than 20 mins old indicates a device that was in alarm but has been cleared within the past 20 minutes Missing device indicates a device that is not sending a check in signal to the Radius system 2 1 1 Alarm Detail Clicking on any alarm will display additional detail 2 1 1 1 Log Time The time the alarm was logged by each device that received it 2 1 1 2 Alert Device Details for each person that received the alarm via their alert device 2 1 1 3 Contact Info Contact infor
9. eeeenseeeensenesaseeesaseeeeaneeesasenenenenenes 1 2 7 Paging Base Station and Pagers scsessesseseeeeeeeesseeeeeeenseeeeeeeseeeseneeeeeenseetens 1 2 8 Lantronix Serial to IP Interface cceeeeseeseeeeeeeeseeeeeeeeeeenseeeseeeeeeenseeeneeeneeneeas 1 3 Defining the Radius System c ccceseeesssseeeeseeeeesneeseeeeeeesseeeenseeeesseanenseeees 1 3 1 Monitored Deuieesg ees SEENEN geed Ee 1 3 2 Device Categories See EEEERNEEEREEEREEERKEEEEEEERNEEREEEEREEEREEEEEEEEEEEEREEEEREEEREEEEREEEEEEEEENE 13 3 Alert DeVIC S L Ls tasai Saa aaaea aara aea a aaa asa edd EES ees 1 3 4 Alert Groups Zissisausikua iunssus atiniiki ninkai sa iki ini ii i i ii i i i i i ii 1 3 5 Modes and Actions ccccsseeesseeeeseeeeenseeeeeseeeensseesaseeeeesseeeesseneeaseeeeaseeeeaeeeeeaneenes 6 24 13 06324C Inovonics 2013 www inovonics com Chapter 2 Radius Alarm Status Screen 10 2 1 OVEIVIBV sia ainiai ei ais iii i iii ii ii ei i i ie ei 10 21 1 Alarm Ru CITE 10 2 1 1 1 Log RUE 10 2 1 1 2 Alert Device cstcesscceessseesesenesssecesensneeenseeeeneceesneneessseeessscceseneneneseneneneeeess 10 2 4 1 3 Contact Info cicccisccccecccicresccescecseeesened scene i i i i i i i 11 QV NEA SURAT cece sash cee ainas ai si eas facet ad soe io ao mana A a ab anai aaa asai 11 2 1 1 5 CONfIFMEd EE 11 Chapter 3 Using Quick Messages 12 3 1 OVERVIEW Lidsas E iai ii iau ia a ai aa sn L i ee aa ia Li kad 12 3 2 Sending Quick Messages
10. ity of minor injury to oneself or others Danger Indicates the possibility of serious or fatal injury to oneself or others Warranty Inovonics Wireless Corporation Inovonics warrants the Radius server hardware to conform to its own specifications and to be free of defects in materials and workmanship under normal use for a period of twelve 12 months from the date of manufacture Within the warranty period Inovonics will repair or replace at its option all or any part of the warranted product Inovonics will not be responsible for dismantling and or reinstallation charges To exercise the warranty the User User Installer or Consumer must work directly through their authorized distributor who will be given a Return Material Authorization RMA Number by Inovonics Details of shipment will be arranged directly through the authorized distributor 6 24 13 06324C Inovonics 2013 www inovonics com This warranty is void in cases of improper installation misuse failure to follow installation and operating instructions unauthorized alteration accident or tampering and repair by anyone other than Inovonics This warranty is exclusive and expressly in lieu of all other warranties obligations or liabilities whether written oral express or implied There is no warranty by Inovonics that Inovonics product will be merchantable or fit for any particular purpose nor is there any other warranty expressed or implied excep
11. k Quick Message Click Manage Quick Picks Click Create a New Quick Pick to add a new quick pick Enter the message in the Quick Pick field Click Insert Quick Pick 3 4 Viewing the Quick Message Log The quick message log displays all messages that have been sent along with details about the status of the quick message To access the quick message log 1 From the home screen click Quick Message 2 Click Quick Message Log 6 24 13 06324C Inovonics 2013 www inovonics com 14 Chapter 4 Using Reminders 4 1 Overview Reminders can be used to send a recurring message out to any single alert device or group of alert devices Reminders are created and managed in the reminders screen SA radius By grenzen Figure 4 1 Reminder screen 6 24 13 06324C Inovonics 2013 www inovonics com 15 Using Reminders 4 2 Sending Reminders 1 2 3 4 From the home screen click Reminders If you wish to create a new reminder click Create a New Reminder Enter the subject of the reminder in the Subject field Choose a saved message from the Quick Pick dropdown menu or enter a new message in the Message field Choose how often the reminder should be sent out from the Reminder Interval dropdown menu Choose the date to start sending the reminder from the Start Day dropdown menus Choose the time of day the reminder will
12. larms that were active for greater than this number of minutes Maximum Alarm Response Time Select to see only alarms that were active for less than this number of minutes Select Report Dates Select one of the commonly requested report durations or create a custum range to filter results 4 Click Display Report 5 1 3 Track Mobile Devices The track mobile devices report shows the location of all mobile devices that have been set up using the Inovonics positioning system To see tracked mobile devices 1 From the home screen click Reports 2 Click Track Mobile Devices 3 The following sortable information will display 6 24 13 06324C Inovonics 2013 www inovonics com 19 Reports Last Checkin The time and date of the last check in message received by Radius from the device Device The description and identification number of the device Category The category of the device Location The zone where the device was located when the last checkin was received 5 1 4 Mobile Device Tracking Report The mobile device tracking report shows the location and or movement during a specified time period of mobile devices that have been set up using the Inovonics positioning system To display a mobile device tracking report 1 From the home screen click Reports 2 Click Mobile Device Tracking Report 3 Select options to refine your report Any field can be left blank to select all
13. mation for the person who received the alarm 2 1 1 4 Status The status of the alarm 2 1 1 5 Confirmed By How the alarm was confirmed To return to the home screen click Confirm This Event 6 24 13 06324C Inovonics 2013 www inovonics com 12 Chapter 3 Using Quick Messages 3 1 Overview Quick messages can be used to get an immediate message out to any single alert device or group of alert devices The Radius system keeps track of quick messages in the quick message log Quick messages are created and managed in the quick message screen A radius by mavens Cam Sa GZ enen We Aart ee you mith ta Rave contacted mith thet renne Deviso Type Category Figure 3 1 Quick message screen 6 24 13 06324C Inovonics 2013 www inovonics com 13 Using Quick Messages 3 2 Sending Quick Messages 1 2 3 From the home screen click Quick Message Choose a saved message from the Quick Pick dropdown menu or enter a new message in the Message field Select the alert devices to which you want to send the quick message in the Device Type Category Select any email addresses to which you d like the quick message sent from the Email list Click Send Quick Message 3 3 Managing Quick Picks The quick picks dropdown menu allows a user to select from a number of commonly used messages To add a new quick picks 1 a P WS N From the home screen clic
14. our report Any field can be left blank to select all Monitored Event Device Select monitored devices in a category to filter report results by monitored device type Select Report Dates Select one of the commonly requested report durations or create a custum range to filter results 4 Click Display Report 5 1 7 Low Battery Report This report shows all Inovonics end devices that are reporting low battery conditions are missing have been tampered with or are dormant Note Low battery inactive and tampered end device information will also be emailed to all those who have been set up to receive administration reports as Radius users For more information about user administration see User Administration on page 36 Note The low battery report is run daily If you need previous reports please contact Inovonics technical support at 800 782 2709 option two Device The description and identification number of the device 6 24 13 06324C Inovonics 2013 www inovonics com 21 Reports Category The category of the device Last Check In The time and date of the last check in message received by Radius First Report The time and date of the first lo battery message received by Radius 5 1 8 Scheduled Reports Alarm history average alarm response time track mobile devices mobile device tracking and temperature humidity reports can be automatically emailed on a daily weekly or monthl
15. smitters aspx 1 3 4 2 Universal Transmitters Inovonics universal transmitters are designed for use with almost any standard contact or sensor They are available in a number of configurations for almost any application http www inovonics com universal transmitters aspx 1 3 4 3 Specialized Transmitters Inovonics specialized transmitters are used for unique security pulse counting temperature and custom applications http Avww inovonics com specialized transmitter aspx 1 3 5 Dialogic Combined Media Board A dialogic combined media board allows the Radius system to make and receive phone calls A voice enabled Radius server includes one four port Dialogic board installed The Dialogic combined media board can only be used with a standard analog phone line The combined media board will not work with a digital phone line 1 3 6 Two Way Radio Interface A two way radio can be connected to the Radius server using a radio interface box with a phone connection on one end and a 2 5mm jack to interface to a base radio The radio interface box will use one of the RJ11 jacks found on the dialogic board 6 24 13 06324C Inovonics 2013 www inovonics com 9 Radius Overview 1 3 7 Paging Base Station and Pagers The Radius server can connect to a paging base station via one of the serial ports to deliver POCSAG compliant messages to pagers The paging base station requires 110VAC power Generally speaking th
16. t as such is expressly set forth herein In no event shall Inovonics be liable for an incidental consequential indirect special or exemplary damages including but not limited to loss of profit revenue or contract loss of use cost of down time or interruption of business nor any claim made by distributor s customers or any other person or entity This warranty will not be modified or extended Inovonics does not authorize any person to act on its behalf to modify or extend this warranty This warranty will apply only to the Radius server hardware Inovonics will not be liable for any direct incidental or consequential damage or loss whatsoever caused by the malfunction of product due to products accessories or attachments of other manufacturers including batteries used in conjunction with Inovonics products 6 24 13 06324C Inovonics 2013 www inovonics com 3 Chapter 1 Radius Overview 1 1 About Radius Radius is a revolutionary alert server and awareness engine Designed to link people to events in life safety situations Radius combines the latest mass notification capabilities with advanced positioning technology to provide detailed location information Radius provides the central nervous system for your Physical Security Information Management system The system integrates data from traditional security devices even IP enabling legacy security and fire panels to do so and then coordinates an appropriate response Th
17. ter dereerbesgegrk ege sa sa a anna iai is Kaina 21 6 24 13 06324C Inovonics 2013 www inovonics com Preface Notice Inovonics 2013 Inovonics intends this manual for use by Inovonics customers only All comments concerning the contents of this manual should be directed to the Inovonics marketing department No part of this work covered by copyright may be reproduced in any form either graphically electronically or mechanically including photocopying recording taping or storing in an information retrieval system without prior written permission from Inovonics Document Part Number 06324C Trademarks Inovonics EchoStream and Radius are registered trademarks of Inovonics All other brand names and product names used in this manual are trademarks registered trademarks or trade names of their respective holders US Patent Numbers 7 154 866 7 554 932 7 746 804 6 24 13 06324C Inovonics 2013 www inovonics com 1 Technical Services Contact Information For Inovonics technical services E mail support inovonics com Phone 800 782 2709 303 939 9336 Document Conventions The following notices are used throughout this document Note Emphasizes points provides supplementary information or indicates minor problems in an expected outcome Caution Indicates possible damage to eguipment or loss of data as well as potential problems in an expected outcome Warning Indicates the possibil
18. to filter report results by mode Monitored Event Device Select monitored devices in a category to filter report results by monitored device type Show Display Only Events Select to see only events that are displayed on the web interface without sending alerts Minimum Alarm Response Time Select to see only alarms that were active for greater than this number of minutes 6 24 13 06324C Inovonics 2013 www inovonics com 18 Reports Maximum Alarm Response Time Select to see only alarms that were active for less than this number of minutes Select Report Dates Select one of the commonly requested report durations or create a custum range to filter results 4 Click Display Report 5 1 2 Average Alarm Response Time The average alarm response time report shows the average amount of time alarms are active within the Radius system To display an average alarm response time report 1 From the home screen click Reports 2 Click Average Alarm Response Time 3 Select options to refine your report Any field can be left blank to select all Mode Select a specific mode to filter report results by mode Monitored Event Device Select monitored devices in a category to filter report results by monitored device type Show Display Only Events Select to see only events that are displayed on the web interface without sending alerts Minimum Alarm Response Time Select to see only a
19. y basis To schedule an event history or average alarm response time report 1 From the alarm history average alarm response time track mobile devices mobile device tracking report or temp humidity history screen click Scheduled Reports Click Create a new scheduled Report Enter a name for the report in the Name field Select the recipients of the report from the Email Recipients menu Only email addresses that have been set up as alert devices will be displayed in this menu For information about setting up alert devices see Setting Up Alert Devices on page 18 Choose how often you would like the reports emailed from the Query Interval drop down menu Choose when you would like the report to begin being emailed from the Start Date drop down menu Choose when during the start date you would like the report to be pulled from the Query Time drop down menu Select options to refine your report Any field can be left blank to select all Monitored Event Device Select monitored devices in a category to filter report results by monitored device type Select Report Dates Select one of the commonly requested report durations or create a custum range to filter results Click Save Report 6 24 13 06324C Inovonics 2013 www inovonics com 22
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