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1. Invoice Text Styles gt Format x A a Merge Fields Invoice Details a First_Name Last_Name Order_Number Order Number Order_Number Date_Purchased Order_Invoice_Link Order_Comments Date Purchased Products_Ordered T Payment_Method Payment_Detail i Billing_Address sai Products_Ordered Store_Name Store_Address Phone Ip_Address Store_Logo SI mW Contact Us Template In Admin gt Marketing click to expand on the Contact Us Template Click on the EDIT option to open the WYSIWYG editor 2 ee es oe z User admin Account Settings Signout Help Clear Cache Front End A summary of marl eting tasks EE Surveys eMarketing SMS Marketing CART ZUNE SEO Newsletters Wallet Options Quick Links a Email Messages TICKET Admin User Manipulation E Admin User Password Remember COUPONS User Creation El Menus a Customer Password Remember Orders Message to all customers Customers Customized Invoice Page Concert Details a SALES Contact Us E d It EY U PURCHASED Shop Settings Seatplan Channels Products CMS Marketing Sales osConcert ty cartcone _ Page 42 of total 105 Pages osConcert visual online seat reservation Edit the text and add remove the field references Do not forget to click the SAVE option to save all your settings S ave Contact Us Title Contact Us Contact Us Text B Z U a 2 Z B Styles
2. Page 15 of total 105 Pages osConcert visual online seat reservation Save Unique Name customers_second_tel To ROR ROOR OREO ORO Oe 8 Default Value a other mobile Input Information Input Type Text Bo Text Box Size 15 Minimum Length 8 Maximum Length Label Text zea Input Rollover Text Second Telephone Number Enter your Second Telephone Number Error Text Input Help Text Your Second Telephone number No Spaces Please annot be empty Select Pages to Display Front End Backend v Sign Up v Account Edit v Create Account E Edit Account E Show Note General Status Use the tick boxes to set status Active in order to be used in osConcert emails and orders Show Label show front end and Required Default Value This field can be used to show a greyed text inside the field at the front end that will be overwritten by the customer for example Only Numeric or Other Mobile see below example NOTE especially when using a Drop Down menu is it advisable to use here a predefined default value eg a text saying click for options Your Contact Information Telephone Number No Spaces Please other mobile EE Second Telephone Number Mobile Number No Spaces Please Input Information Text Box Set Size Minimum Length and Maximum Length These values are set when Customer Account Field was created and can be edited Ask the help of a webmast
3. Sf osConcert Copyright 2 osConcert by cartcone Page 93 of total 105 Pages osConcert visual online seat reservation Terms of Service Terms of service abbreviated as ToS or TOS are terms to by which one must agree to abide by or sets the rules governing the use of the web site Either switch OFF or EDIT the default complimentary text and replace ALL osConcert references with your own shop name or write your own To edit the text of the Terms of Service Static Pages please follow above steps Admin gt CMS gt Static Pages 10 Admin User Groups Admin User Groups The Admin User Groups allow you to manage the osConcert software In the Admin User Group you can add and delete Admin Groups Member accounts and change their system access permissions Admin gt Shop Settings gt Admin User groups Clear Cache User admin Signout Help Shop Settings General Account Settings My Store Languages Files Templste CART ZONE Advanced Orders Status wr Quick Links TICKET You can enable more options in the oSConcert Settings DISCOUNTS COUPONS Store Name Store Owner abe osConcert cartZone UK El Menus a Orders E Mail Address E Mail From c webmaster cartzone co uk webmaster cartzone co uk Concert Details Pok Country United States CMS Admin Groups Q Jump To Top Administrator Marketing Send Admin C Payment New Group Reports Default them gv a
4. Customer Accounts fields osConcert has all common Customer Account Fields pre installed stored on several pages which can be enabled and edited including making Customer Account Fields required to be filled out by new customers IMPORTANT Customer account Fields can be reduced to a bare minimum but Country State is needed for ZONE based payment modules to function DEVELOPERS To eliminate the country field make a default country in table structure address book Admin gt Shop Settings gt Advanced gt Customers A Shop Settings General User admin Account Settings Signout Help Clear Cache My Store Template Zones Images ENRI ZUNE Languages Files Admin User Groups Site Maintenance Advanced Orders Status Quick Links Quick Links aes Logging Sessions TICKET Reports F a Who s Online DISCOUNTS Compatability Test Custgmers HTMLArea mad i Customer Account Fields osConcert Settings New Field I M a a Menus s Your Personal Details Orders Customers Gender Concer Details First Name SALES Last Name PURCHASED Seatplan Channels s Username Shop Settings Email Products CMS Your Address Marketing s Steet Address Address 2 s City Displaying 1 to 10 of 38 Records osConcert by cartzone Page 14 of total 105 Pages osConcert visual online seat reservation To enable Customer Account Fields Click the respective field tab and change the display STATU
5. My Account Seatplan Channels osConcert by cartzone Page 101 of total 105 Pages osConcert visual online seat reservation gt 7 Monday 8 a E Products Show 10v New product 3pm x sener a ea ee Type Name Screen Time for CINE STYLE Description Eg 3pm Ey 1500 Cost me Restrict to Groups In Stock Out of Stock Default Image Section ID L J WholeSale 11 Print All eTickets This is a great new feature and is powerful enough to utilize osConcert as a eTicket generating machine With just one click osConcert can produce hundreds of unique self edited PDF eTickets in one folder ready for printing to paper or email distribution The feature was recently added so that users could print out all the unsold tickets and have them for sale on the day of the event Printed on paper You can access the Print page by clicking the Print Icon in the Admin gt Products The Big Show ay it g Row A Row B Then you can choose a category of products tickets to print ee Create PDF tickets Please select a category to print You may select an entire show or any sub category The resulting tickets may be downloaded in a zip file otherwise they will be saved in the folder admun tickets GA y Use foldernames ODownload as a zip file _ Delete existing files on the server before creation Submit Furthermore if each pr
6. Tools a d m Y 6 Front End Help Manuals We are selling seats as Products Time format to display time Support Products 12 canzone No warranty is provided Redistrbutable under the GNU General Public License osConcert by cartcone _ Page 9 of total 105 Pages osConcert visual online seat reservation osConcert with Reserved Seating Demonstration Seat Plan Our website is http Awww osconcert com FEATURES hittp www osconcert com features OVERVIEW http www osconcert com overview USERS Home Tickets SHOW 1 http www osconcert com users f CHECKOUT HERE Wekase Cues Date Time STAGE pean E BRIG gt eer EF C CePPEPPPEPEPE ele eea OCOLO e e e Geer CC ae rel2 alalelsl l7 s 8 s 9 s s s 9 a S a i O0HEEQEQEOQOOQHHHH QHOQEOQHHHHHHHHA aes OQHHEQEQEO0OO0OHH HH QHOQHEQHHHHHHHHHA rets f2 el l l7l 1 22 913 sls 9s e elelele s s ee 2 5 2 piii Petelalalel lll 2 2 eee i oes G ll 2 2 ee Peet tre 222 Bee eee Eee re 2 7 2 41 7 s 8 5 s s e Soe Ticket Deller 2 3 a 4 5 8 7 s 4 e o s s o as m2 a a so Pe t a al s 7 o o Asa a aaao a sla i i How to reserve
7. EE O General Surveys eMarketing SMS Marketing SEO Newsletters Wallet CART ZONE Options H Quick Links Email Messages TICKET Admin User Manipulation einai Admin User Password Remember COUPONS User Creation Menus Customer Password Remember Orders Message to all customers PURCHASED Customized Invoice Page Customers Contact Us Concert Details SALES Seatplan Channels Shop Settings Select the Customer s via the pull down option you want to email this message to SEND Customer Select Customer wl From webmaster cartzone co uk Message to all customers Subject Message ABC se a Customer Select Customer i B iia i Eana All Customers 2 x N yx To All Newsletter Subscribers gt adams gord webmaster osconcert com Subject Message B Z U BB E styes Paragraph 2 L e Q f ATH Create Password T Cuctamized Tnvnira Pana Create Password Create a text and add remove the field references as you wish Do not forget to edit the From field and fill out the Subject line NOTE the tick box CREATE PASSWORD in the lower section this can be handy in case you need to inform all your customers a new user password IMPORTANT when you click the SEND envelope your email will be uploaded to your server and the following warning message will show Click SEND EMAIL or CANCEL Message to all
8. Format j bLEvOrmQent i Molt 2 Hx e 2 Ma a l aw eat Name Name Text Box Merge Fields Email Email Text Box s CDE a Name Text Box Message Comments Text Box Email Text Box Comments Text Box Continue Button Reset Button Continue Button Reset Button 9 Product Sale Template IMPORTANT The Product Sale Template is located in Admin gt Marketing gt eMarketing gt Products The Product Sale Template is used for the EMAIL RECEIPT that every customer will receive after completion of the sale This template also has an option to send a Test email Admin gt Marketing gt eMarketing gt Products t Marketing eMarketing User admin Account Settings Signout Help Clear Cache ETI IE General Surveys eMarketing SMS Marketing CARTZUNE SEO Newsletters Quick Links You can enable more options in the osConcert Settings TICKET DISCOUNTS E ae E Mail Transport Method E Mail Linefeeds COUPONS sendmail LF El Menus Use MIME HTML When Sending Emails Verify E Mail Addrsses Through DNS g g Orders false false Customers Concert Details Send E Mails Test Email address SALES true webmaster cartzone co uk PURCHASED Shop Settings Messaging Times Email Activation 0 00 0 00 1 Seatplan Channels Products Email Interval Sec CMS Marketing Sales Click EDIT to edit text in WYSIWYG or click the small envelope to send a Test Mail ft Marketina eMarketina Products User adm
9. osConcert visual on line seat reservation Oka VEEL V7 May 15 2015 ow LAR ZUNE UNIQUE SHOPPING CARTS GA osConcert visual online seat reservation Welcome to OSC OIC OU recess etcetera peered cetenesecenret ae sseeteeovcccedeveeedennsseneteseeneeanesds 6 Please Read yes this is important 1 ccssccessceeeeeeeeeneeenseeeeeeeeseneseesseesseesseenseenssenssenssenees 7 Quick Set Up Of OSCONCELT cccceeeeeeeeeseneeeeeeeeesneeeeeseceasaeeeeseceaasseeeseooessaeeesseoeaaeeeeseooaaaes 8 OSCon cert Administration INtEFFACE c0cceccecceccencenecnecneeeeeeeseuseneensenseueeeeeeeeseuusausueeneenenaes 9 SC ONC ara acces cece ae ee eae cm rete ate se este eens cutee aaee EEEE EEEE exes 10 Mas Shop oO CONN Seo E aE EE EEE a EEEE E EEEN ENEE EEEE 11 General Shop Settings scsceseiccsccccescsevescecscnsevasseesracssesaneececssstasevesusasiveesdeesestvsnceesevessvants 11 NEN E a nn ee Ree ee en er eee 11 Ore O14 go See mene een oat eee ene een oe SO nee ee ee en nr eee eet 11 Be YM CS geass T ache aateasioesnteacbaneouaciuset cece 11 EUV SU EE OO Sere lrssest E tise cision fees A dosent oe tuseesiaesaie athe eases E T 11 as ceteris ts oestlen A a tuna suede E E A 11 NEPOVIE ee PC TO ee ne en Pee ee eee 12 Send Admin confirmation and Extra Order ccccccsecccscccsccescceecseccseessesseusseusseusseusseusseusveuscs 12 Store Address and FINO MC ssc cesetcecise cheats entesdiosssitcntmssuccadesesiieddinstucawdece
10. 26 08 2012 e From the pull down menu select to whom you want to email the Discount Coupons to Use the wysiwyg editor to edit the Discount Coupon text Introduction Discount 20 00 Intro 20 76 08 2017 i ar Discount Coupons Customer Select Customer Fromi webmasterGcarizone Subject Sales Gift Voucher Message table wifth 100 style font family Verdana Anal sans serif font size Lipx 0 bornder 0 gt ctr gt td colpan 2 gt Hi Customer Name s lt td gt lt tr gt lt tr gt lt td width 20 gt Antep lt td gt lt td gt The Store Hamet has crested a Gift Voucher for you to the value of Sh oCoupon Value cr gt The Gift Voucher ID is Coupon Code 4 lt br gt You can redeem it by going to t Store URLA and entening it duning the checkout process tftd gt lt tr gt lt tr gt lt td colspan 2 gt lt br gt With thanks lt br gt lt br gt t Store aes Qunerti lt br gt bStore Address lt td gt tre lt table gt Store mer Store URL link Back to Sales Menu osConcert py cartzone _ Page 48 of total 105 Pages osConcert visual online seat reservation Click the PREVIEW button to preview the Discount Coupon Email Then click the SEND EMAIL button Ey eee omer acy All Customers 7 Ses From A webmaster cartzone co uk e Subject Sales Gift Voucher t e Hi Al
11. TICKET ORDER Legend Jes 10 Jes as Jeaos Your cart experes in 00 59 jena a Your Reservations BE Foreign Reservations in Basket i Other Baskets A zi al4 sle 7 a 9 2 elaillz3a 4 sle 7 a9 ellallz2 a 4 s le a 0 elfalla2 sal4als le als lm m Elfalzsalalsle 7 a s0 US Dollar Fl i lzl a3l lal ls elz l la eli lzl az3l lal ls elz l ls 0 aialzizsialsle 7 al s 10 rfalz3sl4s5 le a s ls alallz23al4s5sle 7 a9 how bo resene 1 kE on the sest 2 Seats will be scided 2 View Onder or Creste an Sooount you require to the cart CHECKOUT Here Back to Payments Menu osConcert by cartzone Page 59 of total 105 Pages osConcert visual online seat reservation Payment Selection at Front End Regardless how you configure osConcert offering tickets to your customers eg Paid Free with Seat Plans General Admission or with a Box Office in order to complete a successful transaction osConcert needs to be configured with 1 or more pre installed payment modules Payment Modules in Admin gt Payment gt Payment Gateways f Payment Payment Gateways User admin Accou Payment Modules Payment Gateways codereadr CARI cuNc Tickets Advanced Payment Modules Quick Links Installed Modules TICKET DISCOUNTS i aera ae Payment Modules enabled in Admin COUPONS a Paypal Credit Cards Bank Transfer Payment Menus O
12. Ve d T lZ A ya Y Venue b gt ZA PN A OR m e F Seat name Seat A2 Price 25 00 Back to osConcert Settings Menu Sometimes it may be nescessary to apply a different order_status to allow the generation of eTickets Default here is 3 Delivered 1 Pending 2 Processed If for some reason you need to allow generation of eTickets for a order_status other than Delivered set this to false Text field Currency Symbol on left side of amount only on E ticket Default Note Set up for default currency used in osConcert including decimal settings abbreviation etc in Admin gt Payment gt Currencies The eTicket has an ID the default 1 If for any reason you ll need to store templates this will dictate the current eTicket Tmplate in use DEVELOPERS Create alternative templates directly in the database General Templates Instead of the eTicket opening directly in your browser window enable this option to have the eTicket download as an attachment to your computer More secure When a Box Office user is logged in as Box Office Staff Country Box Office With this setting set to true the CHECKOUT can be completed in just one click and Box Office will see the Checkout Success page immediately and Print PDF e Tickets When Printing ALL tickets here you can choose to simply print all remaining tickets not SOLD or print ALL tickets from a set MASTER quantity per product DEVELOPERS Set this quantity
13. logged on customers Login to see seatplan only Skip Payment Method Seat Plan Live Logging Seat Plan Timeout Seat Plan Refresh Google Analytics Account Pop Up Discount Height Pop Up Discount Height osConcert visual online seat reservation If you require customers to accept conditions of use before confirming the order at checkout confirmation This will enable this feature However first you ll need to edit the conditions page pop up window in the language files Includes languages english pop_up_conditions php A much improved addition for a user to edit their Terms and Conditions page for this feature See Edit Conditions Enabled in conjunction with Enforced Login This feature will hide the Sign Up page so that ONLY users with a register account are able to login select seats and make a purchase Great for agents only In an efffort to help users deal with a Mad Rush for tickets in another words a Server Overload Enforced Login must be enabled and a setting here will stop new logins if load is greater than a preselected See additional document How to protect from server overload osConcert recommends serious users invest in a Dedicted Server or VPS to have better control over server settings to prevent server overload If need be a user can select a given number of logged on customers at a time of server overload Those trying to login will be given a notice to try again later
14. osConcert visual online seat reservation Twitter ID Edit your Twitter ID here to be displayed in the Social Networking bar in front end Header Note see Add social bar Facebook ID Edit your Facebook ID here to be displayed in the Social networking bar in front end Header Note see Add social bar Linkedin ID Edit your Linkedin ID to be displayed in the Social networking bar in Header Note see Add social bar Googleplus ID Edit your Googleplus ID to be displayed in the Social networking bar in Header Note see Add social bar DEVELOPERS edit file includes modules socialbar php Featured Categories The most recent version March 2015 we have added the option to show a responsive image gallery of the featured category events For this to be most effective you ll need to have a good image loaded for each SHOW category See When Admin gt Marketing gt Options gt Show Featured Categories on Mainpage true we can display all the ACTIVE events as clickable images with ORDER NOW buttons text and short descriptions on mouseover Googleplus ID Show Featured Categories on Mainpage true false amp The ACTIVE shows are the events you have listed active green button in Admin gt Concert Details We can even erase all Homepage data Admin gt CMS gt Homepage gt Edit and simply have the featured categories the first information your visitors see at the homepage as Featured Categories H
15. 0000 Type Percent v i t Type i Discount Type Sales Maker _ Customer Choice Products Price range 0 0000 To 0 0000 gt Check this box if you want the sale to be applied to all products If a product is a Special Ignore Specials Price v Entire catalog Start Date DD MM YYYY Em Or check the categories to which this sale applies End Date DD MM YYYY a SHOW iname SHOW 10 SHOW 10 gt Row A SHOW 10 gt Row B SHOW 10 gt Row C SHOW 10 gt Row D mE IMA am Pi re FM Here s the pop up box at the Front End SHOW 2 Description SHOW 3 Legend 25 00 SHOW 4 B inBasket fj other Baskets SHOW 5 SHOW 6 SHOW 7 Seat A7 25 00 SHOW 8 A 3 4 s 6 I 14 15 16 17 28 19 20 21 22 A B 2 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 B SHOW 9 c 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 c o 1 2 3 4 5 6 7 8 9 20 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 Ticket Order e i1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 CE F 1 2 3 4 5 6 7 8 9 10 11 12 33 14 15 16 17 18 19 20 21 22 23 24 25 26 F Your cart expires in 09 59 1 2 3 4 5 6 7 8 9 10 12 12 33 14 15 16 17 18 19 20 21 22 23 24 25 26 G 1 2 3 4 5 6 7 8 9 10 11 12 3 14 15 16 17 18 19 20 21 22 23 24 25 2
16. 1 2 3 ae T o wo 8 9 10 11 10 11 10 11 10 11 10 11 10 11 ooo ow OW OW OWN N NSN 10 11 9 10 11 on o o A A Hh DHHRH HAHAHA HH bd Nv YN NN NN NS Ho Bea ea aan a ain wn wauu nu wo w w 10 11 10 11 10 11 1213 12 13 12 13 12 13 12 13 12 13 12 13 12 13 1 Click on the seats 2 Seats will be added How to reserve seats you require to th STAGE 12 13 14 15 12 13 14 15 12 13 14 15 14 15 16 17 14 15 16 17 14 15 16 17 14 15 16 17 14 15 16 17 14 15 16 17 14 15 16 17 14 15 16 17 14 15 16 17 18 19 20 21 22 23 24 25 26 L 14 15 16 17 18 19 20 21 22 23 24 25 26 M 14 15 16 17 18 19 20 21 22 23 24 25 26 N e cart 16 17 18 19 20 21 22 16 17 18 19 20 21 22 16 17 18 19 20 21 22 18 19 20 21 22 23 24 25 26 18 19 20 21 22 23 24 25 26 18 19 20 21 22 23 24 25 26 18 19 20 21 22 23 24 25 26 18 19 20 21 22 23 24 25 26 18 19 20 21 22 23 24 25 26 18 19 20 21 22 23 24 25 26 18 19 20 21 22 23 24 25 26 Ae ew TA Tn Mm On DB gt 3 View Order or Create an Account CHECKOUT Here A user is able to edit the color banding of individual seats in Admin gt Products by drilling down to the individual product and in the TYPE tab change the color there But if you want to change whole Row Categories we have a feature in the Category Edit gt Row seat color Choose a sub category of seats products and open it up for editing There will be a drop down menu
17. 2 10 1 item gets a 5 or 35 fee 2 items receive a 10 or 310 fee 3 items receive a 15 or 15 fee depending on the rate type osConcert recommends you set a fee for each quantity e g 1 2 Where you see the Fee Rates you ll need to list each and every quantity and add the fee rate for each in the input field Here is an example if you want a 5 fee per ticket 1 5 2 10 3 15 4 20 5 25 6 30 7 35 8 40 9 45 10 50 11 55 12 60 13 65 14 70 15 75 16 80 1 7 85 18 90 19 95 20 100 21 105 22 110 23 115 24 120 25 125 SAVE the module and make a test order You should see the per ticket Booking Fee calculate the totals NOTE When using the Flat Rate Fee version to show the actual FEE at the totals page set the fee in the language file includes languages modules order_total ot_service_fee php define MODULE_ORDER_TOTAL_SERVICE_FEE_FLAT_RATE_TEXT_ EXTENSION 5 Now you ll see something like this at checkout confirmation per ticket Booking Fee 5 10 00 SubTotal 50 00 Total 60 00 osConcert by cartcone Page 76 of total 105 Pages osConcert visual online seat reservation per order Booking Fee For a simply way to add a Booking Fee Service Fee Service Charge at CHECKOUT to order Enable the Order Total Module Booking Fee We should also set the Order Totals in the osConcert to display Booking Fee correctly at checkout confirmation Admin gt Payment gt Advanced gt Order Totals
18. 69 of total 105 Pages osConcert visual online seat reservation zg Upload Funds Your wallet is empty Order History Wallet Funds Upload Unpinad ba username L 1 way st London 1234 WR United Kingdom Amount E Payment Method Please select the preferred payment method to use on this wallet Alease Select O QO e O Add Comments About Your Upload Paypal Upload Back to Payments Menu osConcert by cartcone Page 70 of total 105 Pages osConcert visual online seat reservation Upload Confirmation Unload To Amount 10 00 Edit uer name 1iweay st London 12344 WR United Kingdon Payment Method Edit Paypal Credit Cards DMAA EA You are about to be forwarded to PayPal secure server to make payment if you wish bo cancel your payment or change your order please use the cancel bution pravided and wait to be returned to the store Please do not use your browser back button Comments Exit Paypal Upload A Reports Wallet Wallet Uploads User admin Account Settings Signout Help Clear Cache Front End Wallet a General Payment Date 12 05 2014 a End Date 19 05 2014 a ereh na Search Customer Name All Customers v Amount Status All iv 1 Last Name First Name Payment Method Payment Status Payment Date Amount o 1 name user P a AA a mgen Pending 12 05 2014 10 00 Paypal Credit Cards C S
19. Category General overview on 1 pane Hide individual seats more easily Note before you continue and start working with Products we recommend first to get a feel for what your customers experience when ordering your tickets What do the various settings you have set so far actually do at the front and backend etc Then when you are more familiar working with osConcert explore the various options and check out the advanced user documents in Admin gt ShopSettings gt HELP MANUALS Related chapter osConcert Details Back to Products Menu Concession tickets give the holder of the ticket the right to enter the venue to see the show normally with a discounted price For example Child or Old Age Pensioners tickets OAP It is common that concession ticket holders show an ID osConcert by cartzone Page 25 of total 105 Pages osConcert visual online seat reservation Product Shows Editing In the editing section of Admin gt Products the following Show sections can be configured J CART ZUNE Quick Links TICKET DISCOUNTS COUPONS El Menus Orders Customers Concert Details SALES PURCHASED Shop Settings Seatplan Channels Products CMS Marketing Sales Payment Reports My Account amp Tools Front End cartZone a A Products Products Seats Manage Products Advanced Categories Products New Catego Row A Row B Row C Row D Row E Row F Row G Row H Ro
20. Description Venue Date Time an gt k SHOW 3 SHOW 3 Description Venue Date Time an Py SHOWS SHOWS Description Veme Date Time 75 gt SHOW 6 WA SHOW 6 Description Venue Date Time G gt General Admissi General Admissi Description Venue GA Date 9pm DateGA 7 Back to Concert Details Menu osConcert by cartcone Page 88 of total 105 Pages osConcert visual online seat reservation How to reset after the show has ended After a test or at the end of a listed show a show can be RESET To reset a show click the dustbin icon at the very last column of the show Corte at Cart gate o ID active Name the sdamg Dex riptan Vemer Date Tise Date ID SHOW I SHOW j Dew reptsoe Veter Date Tee Ow SHOW 2 Des nipte Vense Date Tise d HOW J HOW 1 Drew reptsoe Veowr Date Tome Ly Meow 4 VOW 4 thew teptsoe vease Date iese OWS SHOWS Deu npt os N eaae Date Tise HOWE wow 6 Dew tiptoe Veawer Date Tee 5 Cemeral Admissk Geactal Admits Dex riptioe Vease A Date me Date CA 5 After clicking the reset button all reserved sold seats will be set to available again RESET DOES NOT empty the text fields a Roset Heading Description Venue Date Time Date ID Reset ee ORN HOW 1 Description Venue Date Time HOW 2 Description Venue Date Time G HOW 3 Description Venue Date Time x Reset Cancel BHOW 4 Description Venue Date Time G pHOW 5 Description Venue Date Time oo
21. F Albania E module If countries are selected disable this payment method for that I Algeria countries _ American Samoa L Andorra Money order payment message displayed at the Front End Payment Method Edit Cheque Money Order Payment Information Make Payable To cartzone Confirm Order Back to Payments Menu osConcert by cartzone Page 62 of total 105 Pages osConcert visual online seat reservation COD Cash On Delivery Similar to Cheque Money order Payment Module Cash on Delivery COD Module is also a simple module for use with Pending or Back order orders Cash on Delivery xX zZ a COD Enable Cash On Delivery True COD Set Order Status Module Set the status of orders made Do you want to accept Cash On 2 False with this payment module to this Delevery payments value COD Payment Zone Pl Anra Display Name Cash on Delivery If a zone is selected only Set the Display name to enable this payment method for Box Office payment module that zone M USA World Zones Image Browse Set the Image of payment module COD Exclude these Countries Australia If countries are selected disable this payment method for that countries COD Exclude these Zones al eee If a zone is selected disable this payment method for that zone USA Box Office Vi World Zones Back to Payments Menu osConc
22. Message to All Customer Templat scierie EEE 41 Customized Invoice Page Template seesssessserrserrsrrnssrrsrresrrresrresrtessrersrersrressrresrrrsrereerresne 42 Comac Uee TE mD E eC eee eee eee eee eee ere eee 42 Product Sale Email Receipt Template ccccccccssssccccscsssesessecseesessecsessesseeneessesseenseseesees 43 SOC INCTWONIKING manr EAE E E 44 Ada ocalpar M NCIC ane ee E E eee 44 FO ARC e E E E E E E A E A EE EE E 45 Featured Cale SONGS saciid kienean eE i nei i E RE Ea N E E RSi 45 Featured Prodis pnesca E EE Eii e iE S 46 D DAOS a e A A A A E I AT 47 Sales Discount Coupons essssesseossssessccssssescccssseessocsssesseccsssesseossssessesssseeseosse 47 Emailing Discount COouUponS ssssessesosssesseossseesccosssessccossseseecsssseseeossseeseesssses 48 Sale Maker Discount eosseseossesscosseseossesscosseseossesscosseseossesscosseseossesseosseseoes 47 Specials DISCOUNT scat sce se a rnn e E E EE anaa 47 DISCOUNT REDOT S sirenen an A n EEE EE at 50 DI COUM U IE a E E E E 52 PS COUIE Te ON re E E 52 OPAOS e E ctncacesecnsadaseeueseeseuenesoniaeunaee 54 SIS S ROPOT aie irin ara E E aeonsateanccaamiamuncamnnetaers 54 os Concert SALES REDO ses ress ct ecraeysaveeeawsa accom yeectan sa eo E E EEEa Eaa 54 POF SES ROPOT are E A 55 EEO V aleo REDO enaA E AAA 55 0 Pamen S n AEE E E E E E 56 CUENCO Si A E E A 56 Setting up a New default CurrenCy sseessssesresserresesrrresrrrresrrressrrresrr
23. Name GB sow 1 Category Venue E venue Category Date E pate Category Time GB tene New product eur Uae ti 2012 12 29 14 50 54 Tick if thes will be a GA show with a Only tick if appkcable Master Quantty Use the Calendar to select the required Expiry Date Alternatively type the Expiry Date Attention When typing the date use the date format as configured in Admin gt Shop Settings gt Date format Type the time in the 12 or 24hr format as configured in Admin gt Shop Settings gt Time format and click SAVE gt 96 SHOW1 Save Category Name ES sHow 1 Category heading title EE sHow1 Category Venue ES venue Category Date ES pate Category Time ES Time Calendar Mozilla Firefox G E Date Expires 12 01 013 cartzone co uk demo tickets a Time Expires 24 00 00 S g January 2013 For yow information the CARER 2042 12 29 15 59 21 lt lt lt Print gt gt gt server time IS Tick if this will be a GA show with a Pl Only tick if applicable Sun Mon Tue wed Thu Fri Sat 2 B hk E Master Quantity a i e iE Description BS Description 2 jo aa mE dd JFE 3 b ee FJEJEJF BIE aaa Jae cartzone co uk demo col amp top 1 amp mPath 4 Please do note that the summary of the SHOW tab updates with the expiry date and time New Category gt o SHOW1 Z t E Date Expires 12 01 2013 tion Time Expires 12 00 00 For your information the current server No gt tim
24. Office PURCHASED Gahi an Deihi Tax Rates New tax rates b ax Class k fone fax Rate GST Australia 10 Click the NEW TAX RATE Click to open New Tax Rates tab Make a selection from the pull down to set the Tax Title Select a GEO Zone and set a Tax Rate Click SAVE to save your settings Save Tax Class Title vaT Zone USA Tax Rate 6 Description Value Added Tax Sales Tax To enable click the GREEN RED status bullet To change the listing sequence click the arrow up down To edit or to delete a Tax Rate click the Tax Rate tab and click the Edit or Delete icon Tax Rates New tax rates Tax Class Zone Tax Rate Australia 10 USA 6 IMPORTANT Adding a new Tax Class will create a Tax Class ID in the database The ID can be found in the tax_class table as the Value Added Tax eg The class that was just set up At this moment there is no setting for this and to proceed you may want to ask help of a webmaster to assist you with this as linking A Tax Service or Booking Fee to products and to the correct GEO zone is usually managed at your phpMyAdmin See Setting up Service Charge or Booking Fee Back to Payments Menu osConcert ty cartzone Page 75 of total 105 Pages osConcert visual online seat reservation Service and Booking Fees This is a ticket selling software so we must find a way for users to add a Service Charge or Booking Fee per ti
25. Order Free Shipping Coupon Code Uses per Coupon Uses per Customer Start Date End Date Introduction Discount 20 Introduction Discount none 20 20 00 25 No Free Shipping Intro 20 1 1 26 08 2012 26 08 2013 Back to Sales Menu osConcert by cartone Page 47 of total 105 Pages osConcert visual online seat reservation This should save the coupon to the Coupon Name list and you ll need to click the status button from RED to GREEN to activate it prtroduc tion Discount 20 00 Intro 20 26 08 2012 That should have created and activated a coupon and its COUPON code that you can send to your customers But before we do that we should also set the Order Totals in the osConcert to display coupon discount correctly at checkout Admin gt Payment gt Advanced gt Order Totals In the Oder Totals module first DELETE the already installed modules SubTotal Total etc and then RE INSTALL with Discount Coupons most likely your first module followed by SubTotal and then Total module This will give a correct order display in the checkout confirmation page Emailing Discount Coupons After the Discount Coupon is created it can be emailed to your customers Click and highlight the Coupon tab and click on the EMAIL icon to open the coupon email generator Discount Coupons Coupon Name Coupon Amount Coupon Code Creation Date 50 Discount 50 00 HALF PRICE 24 04 2009 Introduction Discount 20 00 Intro 20
26. PayPal IPN Set Order Status Set the status of successful orders made with this payment module to this value Delivered download tickets PayPal IPN Set Order Status Set the status of pending orders made with this payment module to this value Suggested value is Preparing PayPal IPN do not use Delivered Display Name Set the Display name to payment module Image Set the Image of payment module Set Failed Error Order Status Set the status of failed error orders made with this payment module to this value Suggested value is PayPal Error Cancelled do not use Delivered PayPal Cancelled Customer ID Customer id number for failed cancelled orders should not need editing Please double check your Order Status settings or we will have errors osConcert by cartzone L True False Australia _ Box Office USA World Zones Afghanistan A _ Albania _ Algeria C American Samoa _ Andorra i L Australia L Box Office Clusa L World Zones Delivered Preparing PayPal IPN y I Paypal Credit Cards Browse_ No file selected paypalipn jpg PayPal Error Cancelled y Page 64 of total 105 Pages osConcert visual online seat reservation Bank Transfer Payment The Bank Transfer is configurable for all banks for Pending orders and not for Direct debit Bank Transfer Payment Edit Enable Bank True Swift Code 12345678 Deposit Module C coca Swift
27. Remaining or False Default Remaining Note to disable from the front end set to FALSE Show Subcategory Count x reserved O remaining _ false SHOW 1 E Alir Kallang Theatre Description M talls Cirle Lef Circle Ric Available 944 Available 340 es J Back to osConcert Settings Menu Cine Style This is a serious setting to convert osConcert General Admission to a fully functional CINEMA set up that will show categories of products by datetime and allow the products to drop off disappear when the time or date has elapsed Demonstrated here http cartzone co uk demo cinema_ga Contact osConcert for a SET UP price READ MORE Hide GA quantity Hide General Admission GA product quantity when using category Hide Footer Info links Hide Privacy Terms and Contact us links in the footer For more info see also Static Pages CMS Enforced Coupon Enforce Coupon Entry at Checkout Only registered customers with a COUPON code are able to checkout See also Sales Discount Coupons Handy for pre SHOW sales for family and friends Enable STAGE The STAGE image at the Front End seat plan page Usually at the top of the seat plan If for wnatever reason you do not need to show the image set to false osConcert by cartzone Page 21 of total 105 Pages Add Conditions Back to osConcert Settings Menu Hide Sign Up Page Seatplan Restrict Logins at Load Value Restrict number of concurrently
28. Setting A summary of marketing tasks o General Surveys eMarketing SEO Newsletters Wallet CARI ZUNE Gait lee Email Messages TICKET DISCOUNTS COUPONS Admin User Manipulation Admin User Password Remembe User Creation El Menus Customer Password Remember Orders Message to all customers Customers Concert Details SALES PURCHASED Seatplan Channels Customized Invoice Page Contact Us Shop Settings Products CMS az Payment Email receipt template in Admin gt Marketing gt eMarketing gt Products r f Marketing eMarketing Products User admin Account Setting a Product Messages General eMarketing CART ZUNE SEO S Wallet Product Messages Quick Links a TICKET Message Type DISCOUNTS Product Sale 8 COUPONS No warranty is pre El Menus a Redistributable under the GNU G Orders SALES PURCHASED Customers Concert Details Shop Settings Seatplan Channels Products a Marketing Sales Back to Marketing menu osConcert by cartzone Page 40 of total 105 Pages osConcert visual online seat reservation Message to All Customer Template In Admin gt Marketing click to expand the Message to All Customers Click the small envelope to open the WYSIWYG editor i a Marketing General User admin Account Settings Signout Help Clear Cache Front End A summary of marketing tasks OE
29. Step 1 Set up in osConcert the Tax or Service Charge specifics e g Tax Class this includes Tax name and Tax description and a Tax Rate this includes Tax rate in and assigns a Zone country Step 2 Edit the database to get the Tax or Service Charge an ID to each product through the database to eventually have a Tax es displayed in the order confirmation page NOTE at this moment there is no setting for this and you may want to ask help of a webmaster to assist you with this as linking the Tax to products or zones is usually managed at your phpMyAdmin Also see Error Reference source not found Step 3 Set up osConcert to display the Tax or Service charge in the Order Totals Module Admin gt Payment Modules gt Advanced gt Order Totals IMPORTANT Whenever a new Order Totals related module such as a Tax or Service Charge is installed it is best to uninstall ALL the Order Totals modules and then re enable each module one by one To do so DELETE the Sub Total and the Totals THEN install Tax Service Charge Sub Total and Total Tax GEO zones introduction Taxes and Service Charges are Zone country specific At this moment osConcert has 4 build in GEO ZONES USA Australia Box Office and World Zones NOTE World Zones incorporates ALL the countries of the world outside of the USA and Australia and Box Office This means the Tax or Service Charge you set to be charged for World Zone will be charged for ALL
30. UNINSTALLED payment modules select a payment Module from the uninstalled modules and click to expand the payment module tab Click the INSTALL button Credit Card The installed Payment Module will now be listed in the Installed Payment Gateways summary Deleting a Payment Module It is possible to delete a Payment Module However it may be more convenient just to HIDE a payment module at front end and preserve the settings to do so click to expand the Payment Module tab click EDIT and change the TRUE status to FALSE Back to Payments Menu If the payment option you want to use is not listed and you want to have a customized payment module Cartzone may be able to assist but please do not underestimate this credit card processing you will need a merchant account with a bank and your bank might recommend third party software extensions that needs to be integrated into osConcert For more info please contact us webmaster cartzone co uk osConcert by cartcone Page 61 of total 105 Pages osConcert visual online seat reservation Payment Modules introduction IMPORTANT PLEASE SET YOUR DEFAULT CURRENCIES BEFORE enabling any payment modules In osConcert as in any shopping cart it is important to understand the order status We should remember that a Pending status will mean that we have yet to collect full payment and a Delivered status will mean that we have full payment and w
31. a GA show with a Master Quantity GA Only v Initial seats available 150 do not edit unless you are sure what you are doing Seats remaining 150 do not edit unless you are sure what you are doing Reservation fee to display 0 0000 If you want to display a reservation fee total enter the appropriate amount here Description E our General Admission Event Tickets If you DO NOT require a MASTER QUANTITY DO NOT activate this feature at all NOTE It is advisable to HIDE the visible quantity count that is usally enabled for GA products e g Adult 150 Got to Admin gt Shop Settings gt osConcert Settings gt Hide GA Quantities yes Now we should have a list of concession products e g Adult Child and Senior Citizens and the Front End should look like this at the outset Back to Products Menu osConcert by cartcone Page 34 of total 105 Pages osConcert visual online seat reservation pa General Admission Event Civic Hall June 27th 9pm Our General Admission Event Tickets There are 150 tickets remaining for this show Adult Adult Tickets Child Child Concession Tickets Senior Citizens Concession Tickets for Senior Citizens Clicking the order button will take a customer to the page for that ticket here there will also be a reminder as to how many tickets are available Note that this total is valid at the point the page loads and does not include quantities in this customer s or any other c
32. after testing Default True NOTE When Seat Plan Cache is enabled any price changes will not be immediately visible until the cache is updated at the Front End Admin gt Clear Cache will help you update sooner Expand Menus List If set to TRUE a 2 line will be displayed with Venue Date and Time under all listed SHOWs in the left side Menu at the front end Of course the Venue Date and Time fields are what you edit in the Admin gt Concert Details in your SHOW listing OUR SHOWS wR 1st Concert aq Venue Date Time SHOW 2 Venue Date Time SHOW 3 Venue Date Time A SHOW 4 Venue Date Time SHOWS Venue Date Time SHOW 6 Venue Date Time General Admission Show am Venue Date Time Scoccccccccoccccc cc ccce o0 000 Seat Plan Require Login Seat plan seat selection only possible with an active login osConcert recommends this setting true to encourage users to register and purchase without guest account and help prevent locked seats Add Extra Fields Add extra fields in the checkout process If you need to gather some extra information for example a How to Collect Tickets option from your customer or other emails and contact names and numbers about the order Spend a little time to set this up and the information will be relayed in the Email receipt the order and the invoices Add Social Networking Add Social Networking Buttons at the Checkout Success Page You ll nee to edit the
33. checkout process bypassing the whole checkout process altogether if a zero order is detected If price is set to zero oFree Payment x EY Edit Exclude these E Afghanistan Set Order Status Set the status of orders made Countries F Abani If countries are us with this payment module to selected disable this C Algeria this value Delivered allow payee ee for ee ee download at countries N l Display Name Free payment Set the Display name to Exdude these Zones payment module If a zone is selected i disable this payment l Box Office Australia method for that zone Image nt Set the Image of payment Browse U World Zones madale Enable Module T Do you want enable this sai module it is designed False to allow downloading of complementary tickets Payment Zone PA australia If a zone is selected only enable this Box Office payment method for Cl usa that zone V World Zones How to use Free Payment with 100 Coupon Discount It is important to get the correct set up when enabling the Free Payment module so that you can give out complimentary tickets First make set up a new Coupon Voucher Admin gt Orders gt Vouchers Coupons gt Discount Coupons Set the discount to 100 and a suitable Coupon Code e g COMP100 Make sure you have set the Order Totals Admin gt Payment gt Advanced gt Order Totals to accept Discount Coupons This is very important because if we make a mitake here we
34. configured with an expiry DATE and TIME To commence a show automatically at the front end at a given date and time a show in osConcert can be configured with a commence DATE and TIME WARNING If you want to quickly undo your date settings please simply set a datetime a few minutes ahead and let the time lapse to bring the seat plan into view Setting the fields to zero will not work so well and you may find your seat plan has disappeared DEVELOPERS Make sure the includes pseudo_cron_timestamp txt is writable CHMOD 777 PLEASE NOTE Server Time Off Set In order for the EXPIRY date time setting to function properly the date and time of the SERVER that is hosting your website needs to be OFF SET to the date and time you are using osConcert in ATTENTION Failure to off set the server date time will result in Show s either being hidden or continue to be displayed at the front end at an incorrect date and time To off set server date and time please follow configure the following steps Admin gt Shop Settings Server Date Off Set f Shop Settings General User admin My Store General Template CART ZONE Languages Files Advanced Orders Status P Quick Links a TICKET You can enable more options in the osConcert Settings DISCOUNTS COUPONS Store Name ae osConcert El Menus a Orders E Mail Address aan webmaster cartzone co uk Concert Details Products Country United States CMS Marketing Send Admin
35. customers in the selected zone s country including orders generated by the nominated Box Office Normally the 4 default installed GEO zones are sufficient to get started with osConcert and do not require any additional set up However for a more focused exposure in your own country e g UK it is possible to create a new GEO Zone as UK United Kingdom especially for the purposes of setting a new Tax or Service Charge like VAT that will be unique to that zone and not seen to any other World Zone customers You may want to ask the help of a webmaster to assist you with this For more information please see Setting up a Tax for a specific Country Back to Payments Menu osConcert by cartzone Page 73 of total 105 Pages osConcert visual online seat reservation ft Payment Payment Gateways User admin Account Settings Signout Help Payment Modules Payment Gateways Currencies CARI ZUNE 2i EL Payment Modules Quick Links a Installed Modules TICKET in DISCOUNTS 7 Cheque Mo f Payment gt Tax Zones User admin Account Settings Signout Help UnInstalled Modul Di Zoni Payment Gateways Currencies Bank Transf Advanced El Menus S Authorize n Orders beanstream SALES n Box Office New Zones PURCHASED ea Tax Classes Adding a new Tax Class In most countries a Sales Tax is applied to the sale of a product or a service These Tax Classes are called Sales and Use Tax in t
36. edit and enable LOADED seat plans On the Admin gt CMS gt Homepage click the EDIT button Then edit the text in the WYSIWYG editor A CMS gt Homepage User admin Sccount Settings Signow Homepage tan lt 2 FAG CART ZU Quick Links amp DISCOUNTS Mainpage php Blu ww E S se Henig i DEFOA Menus 2 H x e2 ATH C We proudly present A ONLINE THEATRE SEAT RESERVATION we gt A osConcert Seatpian Channels visual online seat reservation d ss Complete Solution For Managing Events and Ticket Sales From End Including General Admission Sales Help Manuals DEVELOPERS The Homepage can be edited directly templates cartzone content english mainpage php osConcert by cartcone Page 90 of total 105 Pages osConcert visual online seat reservation 9 Static Pages CMS Static pages are pages that are delivered to a user exactly as they are stored Static pages in osConcert are the Ticket Delivery Privacy Notice and Conditions of Use 2007 2012 osConcert All rights reserved In osConcert the Static Pages are stored in the CMS section Content Management System Either switch OFF or EDIT the default complimentary Cartzone text and replace all osConcert references with your own shop name or write your own in Admin gt CMS gt Static Pages A CMS User admin Account Settings Signout Help Clear Cache Add to Quick Links Fro
37. gt SHOWG6 SHOW 6 Description Venue Date Time oo gt General AdmissitGeneral Admissic Description Venue GA Date 9pm Date GA How to DELETE old orders If you want to clear test orders or just start afresh with new orders we have a new function in Admin gt Orders You will have the option to DELETE all orders and if you want them back an option to reverse the procedure orders will be backed up in a new database table Orders Create Order Discounts Vouchers Coupons PURCHASED Best Customers user name user name 3 50 00 21 03 2015 Delivered username user name 2 75 00 21 03 2015 Refunded Back to Concert Details Menu osConcert cartzone Page 89 of total 105 Pages osConcert visual online seat reservation 8 Home Page Edit CMS Edit Homepage By default on the HOME page Front End of osConcert a Cartzone Proudly Presents welcome image mainpage php is displayed You may want to change the text and the image with your own in Admin gt CMS gt Homepage VIEW ORDER CHECKOUT HERE LOGIN Our Shows We proudly present ONLINE THEATRE SEAT RESERVATION osConcert visual online seat reservation Complete Solution For Managing Events and Ticket Sales Including General Admission Sales osConcert Combi v7 DEMONSTRATION ONLY We build and integrate seat plan layouts and then we LOAD them permanently in the system Information As a user you only need to
38. gt Booking Fee In the Oder Totals module first DELETE the already installed modules SubTotal Total etc and then RE INSTALL with Booking Fee per ticket most likely your first module followed by SubTotal and then Total module This will give a correct order display in the checkout confirmation page We use the Low Order Fee module popular in shopping cart softwares Here s how to set it up AL Order Total Modules Installed Modules Booking Fee Ey Ew Edit Display Low Order Fee true Order Fee 5 Do you want to display the low eee Low order fee order fee i Attach Low Order Fee On O national Allow Low Order Fee true Orders Made ee 0 Do you want to allow low order O ee Attach low order fee for orders both fees j sent to the set destination Order Fee For Orders Under 5000 Tax Class 3 none le Add the low order fee to orders Use the following tax class on the under this amount low order fee UniInstalled Modules Discount Coupons Make sure you have Allow Low Order Fee true The Order Fee For Orders Under 5 000 00 is important too so you could apply this Booking Fee to Low Order Totals only if you wanted Booking Fee of total order osConcert also allows setting up a specific Booking Fee in of order total that is based on charging a Tax The Booking fee will be charged to your customers additionally to the order total amount IMPORTANT Adding a new Tax Class that be used to create a Booking Fee w
39. in the database table products gt master_quantity last column This option will send the eTickets as a PDF attachment at the foot of the Email Response for an order status of DELIVERED only EMAIL_PDF_DELIVERED_ONLY true osConcert by cartzone Page 24 of total 105 Pages osConcert visual online seat reservation a Products introduction Admin gt Products NOTE Reserved Seating Seats are products in categories of sub categories The Admin gt Products section serves as your catalog In Products shows and thereof are created then displayed in a category type structure for example a Row Stall Balcony etc each will be a Sub category of a SHOW and contain all the seat products Each product is editable Each product has a button green to red to put it in or out of stack It is here we can also create General Admission products We can also create a category of concession products and set a Master Quantity for all those products in it s Category See See Help manual To manage products in your catalog osConcert offers the following dedicated menu options each has specific advantages Admin gt Products Limited information pane To set a Row Color Band Hide deactivate seats products To upload a Show Image To delete a Show Image To upload a Show Ticket image Set Expiry Commence dates and times To add new GA show Set GA Master Quantity Admin gt Alternative Edit
40. international currency codes see also www oanda com Tip Use a word processor to generate the symbol then copy amp paste the symbol into the Symbol left field in osConcert Some currencies require a symbol or string of characters after the amount for example cents Type here the right symbol Type here the symbol for the decimal point Type here the symbol for the Thousand Point If this is the Default currency set value to 1 00000000 If this not the default currency type here the exchange rate value for your currency eg the value in relationship to your Default Currency NOTE the exchange rate values need to be manually updated periodically See also www oanda com IMPORTANT EVERYTIME a currency is set up OR edited ensure to tick the default tick box to set the currency as the default currency and click the SAVE button Failure to do so will result in osConcert displaying Price 0 without a Currency New Currency Currency US Dollar default BE amp Title Decimal Point Code Thousands Point Symbol Left Decimal Places Symbol Right Value Set as default requires a manual update of currency values Code Value The New Currency listing at the back end New Currency Currency Euro Pound US Dollar default Editing a Currency Code Value EUR 0 81 To edit a currency also the Default currency follow instructions in Setting up a New Curren
41. moment of scanning the barcode on the PDF E ticket CodeReadr Not Released Your payment has not yet been confirmed You x osConcert py cartzone Page 85 of total 105 Pages osConcert visual online seat reservation T In osConcert THE dedicated place to set up edit and reset loaded shows visual seat plans is in Concert Details Concert Details In Concert Details each available loaded show will be listed and new shows can be set up or re priced even in a hurry Admin gt Concert Details At Concert Details User admin Account Settings Signout Help Clear Cache Add to Quick Links Front End 64 Concert Details ETA O O CART ZUNE Quick Links a Concert Details oS TICKET ID activ Name Heading Description Venue Date Time Date Il DISCOUNTS gt SHOW 1 SHOW 1 Description Venue Date Time PERA gt SHOW 2 SHOW 2 Description Venue Date Time a gt SHOW 3 SHOW 3 Description Venue Date Time gt SHOW 4 SHOW 4 Description Venue Date Time El Menus ie SHOW 5 SHOW 5 Description Venue Date Time Orders gt SHOW6 SHOW 6 Description Venue Date Time SALES gt General AdmisGeneral Admi Description Venue GA Date 9pm Date G G PURCHASED Customers Shop Settings Seatplan Channels At the preview pane of the console it is possible to change the SHOWS display STATUS green red by clicking the GREEN bullet in the active co
42. order we must have an order status This order status is governed by the payment method The difference between these order statuses is very important a Pending status will tell us that we are waiting for full payment to be made for that order and a Delivered status should tell us that payment for that order is completed osConcert is popular for its sales of E Tickets in PDF format Normally you should only allow release of PDF E tickets when an order has a status of Delivered Now you know there is Pending and Delivered As an Administrator you can update each order accordingly and the results will be reflected in the osConcert SALES report While every SHOW that you enable in osConcert will have a unique DATE ID in this latest version of osConcert you can now use the osConcert report Admin gt Orders gt osConcert SALES to filter ALL the sales with a status of Delivered and download that report as a list in Excel or PDF format Finally for every Reserved seat you see in the front end SHOW each of the seats should be noted as Delivered anything Pending must be attended to If you have not received full payment you may consider deleting the order and returning the seats back in stock osConcert by cartzone _ Page 7 of total 105 Pages Egy osConcert visual online seat reservation Quick set up of osConcert For advanced users or those in a hurry please follow the followin
43. seats 1 Cikk on fhe seats you 2 Seats willl be added fo ihe 3 View Onder or Create an Account acetate carl CHECKOUT Here AUR We Privacy Hoike 2 CGondiions of lise 2 Comad ls mRosConcert 2007 2015 cs Concert All rights resenved Copyright S00r 2015 ceConcent Veal Online Theatre Seat Preset osConcert cartzone Page 10 of total 105 Pages ation by canzone osConcert visual online seat reservation i Shop Settings In Admin gt Shop Settings you set all shop related information that is both visible on the front end and if you decide to do so in the emails that osConcert sends automatically for new orders and users registration From the Left side Menu select SHOP SETTINGS Admin gt Shop Settings gt General Quick Linis TICKET HISCOUNTS Concert Details Shop Settings General My Store Languages ached Orders Status You can enable more options in the OS COncert Settings Store Name test osConcert E Mail Address webmaster cartzone co uk Country Canada sree sets Jeong Admin Confirmation and Extra Order Emails To User admin Account Settings Signout Help Clear Cache Store Owner cartZone UK E Mail From webmaster cartzone co uk State Province Alberta Store Address and Phone as cartZone UK London LW1 Products CMS J f Default theme Company Logo Marming cartzone osconcert png Sales Payment Date format to display dates Server Date Offset Reports d m
44. the integrated third party application within osConcert to collect read and validate bar codes that are printed on your osConcert e Ticket To do so you will need to get and activate here the Codereadr API An API or Application Programming Interface is a specification intended to be used as an interface by software components to communicate with each other With the default Codereadr settings you are able to use osConcert and print e tickets osConcert is recommending Codereadr software if you decide scanning and upload scanned the barcodes that are printed on your e Tickets either ONLINE or OFFLINE For more HELP check the About Codereadr integration document in Admin gt Shop settings You may want to ask help of a webmaster to assist you While codereadr provide an API we can can quote my programmer for further customization Admin gt Payments gt Codereaar A Payment Payment Gateways User admin Account Settings Signout Help Clear Cache Payment Modules Payment Gateways es Currencies CARTZUNE Tickets E AUVaANCEQ l Payment Modules Quick Links a Installed Modules TICKET Cheque Money Order DISCOUNTS UnInstalled Modules COUPONS ANZ Bank Bank Transfer Payment Menus A Authorize net Orders a Customers r Be Payment Gateways X Currencies Concert Details a C Tickets Advanced Products Ci CMS You can enable more options in the oSConcert Settings Marketing Di fr CodeReadr API Acti
45. will automatically resize your image A point to note is that there is now an IMAGE UPLOAD WIDTH value set at default 350px To change that defaut value go to Admin gt Shop Settings gt Image Upload Width Attention If your SHOW has a section eg Stalls Circle Balcony etc then upload the images in the ACTUAL Category Back to Products Menu osConcert by cartcone Page 28 of total 105 Pages osConcert visual online seat reservation After image is uploaded saved the Show image will show in the expanded Show tab New Category Description Delete image Modified 30 12 2012 Expires 12 01 2013 e Expires 12 00 00 your information the current server time is 2012 12 30 09 21 30 Products New product Show 10 x And the Show image will show at the Front end when a visitor selects the Show from the left menu VIEW ORDER CHECKOUT HERE Home Tickets SHOW 1 SHOW 1 Venue Date Time Description TICKET ORDER nets 80 Mss00 M1800 Reserved Seats In Basket 5 Other Baskets GOOGLE TRANSLATE Select language STAGE A FER 45 67 8 9 wi 12 13 14 15 16 B Lt aia alle 7 So 20 11 1z 13 14 15 16 Back to Products Menu Delete a Show image 17 18 19 20 21272 17 1B 15 20 21 22 LOGIN Welcome Guest OC Only if a Show image is uploaded a Delete Category Image function is enabled There are 2 options to delete a uploaded Show imag
46. will have errors To correctly set the Order Totals first DELETE all the existing order total modules and RE INSTALL them all again but start with the Discount Coupon module then Sub Totals and lastly Totals Enable the Free Payment module in Admin gt Payment only for the time you will allow complimentary tickets Now your family and friends can redeem their Discount Coupon code COMP at the checkout and the actual selected payment module will be ignored and the confirmation will itemize the discount and the total will be zero As an added feature we can enable Enforced Coupon at checkout This way the whole application can be restricted only to those that have a valid Coupon Discount Therefore a theatre can offer pre show sales and complimentary tickets to family and friends before actual sales begin Back to Payments Menu osConcert by cartcone Page 67 of total 105 Pages Authorize net osConcert visual online seat reservation Authorize net AN is a USA based Payment Gateway that is fully functional After installation the module only needs an Authnet Login Username and Transaction Key to activate For more info www authorize net z Enable Authorize net Module A Do you want to accept J False Authorize net payments True Authorizenet Login testing Username The login username used for the Authorize net service Authorizenet Transaction Test Key Transaction Key used for encrypting TP dat
47. x osConcert py cartzone Page 12 of total 105 Pages osConcert visual online seat reservation Time format to display time 12 Click and select either the 12hr or 24hr display option Default 12hr GA Only If you are not using the Reserved Seating Seat Plan features and you are only using osConcert for GA General Admission Events that you create in Admin gt Products A GA Only setting will give you a slightly different listing page and Admin gt Products will be set for GA priority setting instead of osConcert for Seat Plan products Back to Shop Settings Menu osConcert by cartzone Page 13 of total 105 Pages osConcert visual online seat reservation Admin gt Shop Settings gt Advanced Customers How to create your Sign Up page The Advanced Shop Settings for Customers offers a selection of Customer Account Fields from a list that you want to configure for the registration of new customers at the front end see below Also osConcert will use these Customer Account fields for fields in automatic emails and orders Your Personal Details Gender First Name Email Your Address Steet Address Address 2 City Zip Code Country United States State Province Mississippi Your Contact Information Telephone Number No Spaces Please Second Telephone Number No Spaces Please Mobile Number No Spaces Please Options Newsletter Your Password Password Password Confirmation
48. 1 Seat E4 6 157 157_4314 N JAN 26th SHOW 6 16 04 2014 box office box office 1 Seat E5 Back to Sales Menu osConcert by cartzone Export to PDF Export to Excel Export CSV Status ae Amount Delivered co Office 6 00 Delivered go Office 6 00 Del r i Office 20 00 Deliveredao Office 20 00 Del r i 15 00 Deliveredac Office 15 00 Page 54 of total 105 Pages PDF Sales Report When clicking EXPORT TO PDF osConcert will generate a pop up with the following Sales Report Click the Saved as button to save the PDF file of 4 Start Date 2014 04 12 End Date 2014 05 12 Payment Status Delivered osConcert visual online seat reservation Box Office All Users ele F DATE ID All Date ID osConcert Tickets Seat Ord If Tix ID Print Client Billing Name SHOW Date ID Oty Status Amount Seat 5130 156 156 464 H box office SHOW 1 DATE 1 1 Delivered 56 00 Seat S128 156 156 486 N box office SHOW 1 DATE 1 1 Delivered 56 00 Seat Al 157 157 4267 N box office box office SHOW 6 JAN 26th 1 Delivered 520 00 Seat A5 157 157 4276 H box office box office SHOW 6 JAN 26th 1 Delivered 520 00 Seat E3 157 157 4303 N box office box office SHOW 6 JAN 26th 1 Delivered 515 00 Seat E4 157 157 4314 H box office box office SHOW 6 JAN 26th 1 Delivered 515 00 Seat ES 157 157 4315 H box office box office SHOW 6 JAN 26th 1 Delivered 515 00 Seat F105 158 156 181 H box office box office SHOW 1 DATE 1 1 Delivered 56 00 Seat G105 158
49. 158 211 N box office box office SHOW 1 DATE 1 1 Delivered 56 00 Seat H105 158 158 241 N box office box office SHOW 1 DATE 1 1 Delivered 56 00 Seat J106 158 158 270 H box office box office SHOW 1 DATE 1 1 Delivered 56 00 Seat J105 158 158 271 N box office box office SHOW 1 DATE 1 1 Delivered 56 00 seat K109 159 159 297 N box office box office SHOW 1 DATE 1 1 Delivered 56 00 seat K108 159 159 298 H box office box office SHOW 1 DATE 1 1 Delivered 54 20 oe a arem aS A er er m DEVELOPERS the image for the PDF report is images osconcert jpg Excel Sales Report m mmer a 1 aa man After the EXPORT TO EXCEL Button is clicked a popup will ask you to save the file Excel will generate the following Sales as a CSV Comma Delimited report that can be further edited to suit your needs n ma iO mn ay E een E m SP ak eete g A matt g Br Sh Ew HE ce come B gt ah at onoma Comat Bi romat Q iat clipboard amp Font P Alignment P Number P Styles Cells Editi Al C fe Tickets B E D E F G H l J K L M N Tickets I 2 Seat OrdID TixID Print DateID SHOW Date Purchased Client Billing Name QTY Status Payment Meth Amount 3 1 Seat 130 156 156 484 N DATE 1 SHOW1 15 4 2014 box office 1 Delivered Box Office Staf 6 00 4 2 Seat 128 156 156 486 N DATE l SHOW1 15 4 2014 box office 1 Delivered Box Office Staf 6 00 5 3 SeatAl 157 157_4267 N JAN 26th SHOW 6 16 4 2014 box office box office 1 Delivered Box Offic
50. 31 SENE TMe ON Ci aa aa oeestns bomee seseue teen sienencaeensceaa ane ocedectucsaetsogesqcavessaeneoisentocntaaee seu 31 SHOW Expiry Time DifferentE ricdecciiocedsjccctcceis dncsssanctadannsceadsaceeticevisastataoasnadereisandroeussaceodiaacsuseie 31 Date EX OI CTO reren nno TOR 32 Date Time this SHOW EXP eS eicsoissssssaisiacesdbsccatocsseadsootsesannajutaceadidcnnvevangadenviseataiaiicencdiaeontonass 33 Master Quantity s sesscniseisscissoosssinissonessnuissssssnve sournois sire rireo keisri da ners inis ienei nosis 34 Alternative Show editing eeseeosseeseeosssssseeoossessecsssseseecsssseseeosssesseessssesseeses 37 osConcert by cartzone Page 2 of total 105 Pages GA osConcert visual online seat reservation Alternative Edit Categories cccccccssseccccsseccccessececeesececeeececeeeecceseusecessuaecessunecesseeeceseeeneeetes 37 SOLON DINANO ores E E E E TE EEE 38 Edit Seat Color banding via Products ccccccccccssseeccceeeseccceeeeesecceeseeeeeceeseeeeeceessugneeeeeeeas 38 Edit Seat Color banding via Alternative Edit Categories s sessssessesesresserreresrrreerrrresrrreeerese 38 Upload Show and Category images ccsssssssscccccsssssseecccceessssceesceeasssseeees 27 4 Markei sss seutecssaconaens ceudsensamosunesseucenssecesacnssedcncssace aenssedsnensacesasseacess 40 Marketing Templates ccccsssscccssssccccsssccccsssccccsseccccsssccceessescassecssesseessoess 40
51. 6 H r a2 2 3 4 5 6 7 8 9 10 12 12 13 14 15 16 17 18 19 20 21 22 23 24 25 265 1 25 00 by 1 2 2 3 415 8 7 8 8 oe ee 14 15 16 17 18 19 20 21 22 23 24 25 265 3 r 1 2 A A B R a wn tt 1 1 1A 15 1k 17 IR ta m n MW WA I wm w DEVELOPERS If you need to edit style and resize this pop up box the code is in the Templates cartzone css stylesheet min css as div ticket_discount position absolute z index 100 height 100px min height 70px display none margin 10px 0 0 Opx padding 5px 15px The Width and Height can be configured in Admim gt Shop Settings gt Advanced gt osConcert Settings Back to Sales Menu osConcert by cartzone Page 51 of total 105 Pages osConcert visual online seat reservation Discount Reports OsConcert has reports to manage and monitor Discount Vouchers Discount Usage To check on the Discount Usage check the Admin gt Sales gt Discount Vouchers tab c amp Introduction Discount 20 00 Intro 20 26 08 2012 Coupon Name Introduction Discount Uses per Coupon 1 Coupon Code Intro 20 Customer uses Coupon 1 Coupon Amount 20 00 John Smith 28 00 27 08 2012 Discount History For a History of emailed discount vouchers Admin gt Sales gt Discount vouchers click the Email History icon on the Discount Voucher tab g Introduction Discount 20 00 Intro 20 26 08 2012 te e Coupon Name Introduction Discount Uses per Co
52. 6 My Account We are selling seats as Products Time format to display time F Tools Products 12 Front End iz No warranty is provided Redistributable under the GNU General Public License No marariy b prmnded General Shop Settings In the General section of SHOP SETTINGS edit ALL references to webmaster cartzone co uk email addresses links and change these with your own Store Name Use the Store Name to identify both the Front and Back End Handy feature if you manage several different osConcert shops simultaneously No limit Store Owner Email Address Type here the name of your store No limit IMPORTANT Do NOT FORGET to edit Email From IMPORTANT Do NOT FORGET to edit Country Select country from pull down and click the save button Country United States x A o Republic Taiwan Tajikistan Tanzania United Republic of Thailand Togo Tokelau Emails To Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine fa United Arab Emirates United Kingdom United States s Back to Shop Settings Menu osConcert by cartzone Page 11 of total 105 Pages osConcert visual online seat reservation State Province Set country first and then select State Province State Province Aberdeen Aberdeen Aberdeenshire Anglesey Angus Argyll and Bedfordshi Berkshire zone from pull down Click the save button to save
53. 6 Tax Options 2 Values 12 Wallet 3 Back to osConcert Settings Menu osConcert py cartzone Page 17 of total 105 Pages osConcert visual online seat reservation In Admin gt Shop Settings gt Advanced gt osConcert Settings the followings settings can be configured at any time mt Shop Settings Advanced osConcert Settings ings Signout Help Clear Cache Add to Quick Links Fron osConcert Settings lt lt lt General Template Languages Files Admin User Groups site Maintenance Advanced Orders Status Quick Links Help Manuals You can enable more options in the osConcert Settings osConcert Version Enable How To Guide osConcert v7 JAN 2015 true Hide Choose Billing Address Hide Delivery Address yes yes Seat Plan Cache Expand Menus List false false Seatplan Live Logging Seatplan Timeout false 600 Seatplan Refresh Google Analytics Account 2000 sisi Seatplan Require Login Add Extra Fields false no Add Social Networking Maximum quantity in cart no o Disable creating account entirely Will override any Purchase without an account setting under Purchase Without Account no no Show Subcategory Count CINE style images false no Hide GA Quantities Hide Footer Info Links no no Enforced Coupon Enable STAGE no true Add Conditions Hide Sign Up Page false false Seatplan Restrict Logins at Load Value Restrict number of concurrently logged on customers 100 o Login to see seatplan
54. A setting of 0 no restriction Now we can block visitors from getting to the Reserved Seating plan unless they register or are registered users Visitors must login to access the seat plan Useful for Box Office only versions If there is only one Payment Method enabled in Admin gt Payment now we can skip the Choose Payment Method page and the CHECKOUT button will go directly to the Checkout Confirmation page Enable Seat Plan Live Loggin Debug Mode Originally create for testing seat plan Addmin gt Seat Plan Channels Here we can adjust the ajax cart timeout 600 seconds 10 minutes is the default 0 minutes is enough for your customers to complete an order Seat Plan refresh rate in milliseconds Its ok to extend this refresh rate if it s too many calls to the server Enter you Google Analytics ID here and view your visitor stats in your Google Analytics account When SaleMaker Sales are enabled in Admin gt Orders gt Discounts At he Front End Seat Plan a pop up window will open when customers select seats This sometimes will need adjusting set a pixel height here if the height needs to be extended to clear overlapping text When SaleMaker Sales are enabled in Admin gt Orders gt Discounts At he Front End Seat Plan a pop up window will open when customers select seats This sometimes will need adjusting set a pixel height here if the height needs to be extended to clear overlapping text osConcert py cartzone Pa
55. Admin gt Payment gt Tax gt Display Prices with Tax TRUE display ticket price with the Tax included FALSE tax will be stated separately at the end Default FALSE Back to Payments Menu osConcert by cartcone Y Page 78 of total 105 Pages osConcert visual online seat reservation Order Totals Module By default osConcert is set up to show Order Totals without displaying any Tax Service Charge or Booking Fee at the confirmation page at the front end IMPORTANT To display a new Tax Service Charge or Booking Fee ENSURE that all products have gotten a products_tax_class_id in the TABLE products database as explained in Tax GEO Zones In order to display the new Tax or Service charge at the confirmation page at the front end the new Tax or Service Charge needs to be Installed and Enabled in the Order Totals Module Admin gt Payment Modules gt Advanced gt Order Totals Payment t Tax User admin Account Settings Signout Tax Options lt lt lt lt Payment Gateways l Currencies Tickets CANAI Une Quick Links TICKET Tax Decimal Ph Display Prices with Tax COUPONS El Menus Orders Installed Modules PURCHASED SubTotal s Total Concert Details UnInstalled Modules Shop Settings Discount Coupons hanne Low Order Fee Global Quantity Discount CMS Shipping S
56. Code Do you want to i accept Bank Deposit Bank Account Name Joe Bloggs payments Bank account name Payment Zone ae ank name If a zone is Nese ee Bank Name selected only E enable this ak eres He rte Set the status of orders zone made with this payment module to this value Exclude these Afghanistar A Countries _lAighanistan Display Name Bank Transfer Payment i 5 Albania Set th Di t If countries are e Display name to eleda Algeria payment module disable this e Samoa avment Andorra A forthat Image Browse No file selected countries Da se anai bank_transfer payment module Exclude these C Anctratia Zones LJ Box Office If a zone is E selected ami disable this Zones a ant Andorra ara Cpe iret S Image Browse_ No file selected countries Ee JS ELE T bank_transfer payment module Exclude these L Australia z L Box Office If a zone is selected 2 disable this L World Zones payment method for that zone BSB Number 00 00 00 BSB Number in the format 000 000 Bank Account 12345678 No Bank Account No DEVELOPERS It s important to know we can relay the Bank Transfer information to be displayed in the resulting Email Receipt and the Invoice The information is configured in the includes languages english modules payment bank_transfer php As definition MODULE_BANK_TRANSFER_INFO This can be presented in the Email Receipt and Invoice templates Admin gt Marketing gt eMarketing
57. Confirmation and Extra Order Emails To Payment Shop Settings Seite Default theme My Account cartzone Seatplan Channels Date format to display dates amp Tools a dm Y Front End Help Manuals We are selli Support Products cartZone Server Date Offset Saturday 29th 2012f December 2012 08 21 13 AM 56 0 Offset hours Signout Help Clear Cache Front End Site Maintenance Help Manuals Store Owner cartZone UK E Mail From webmaster cartzone co uk State Province Mississippi Store Address and Phone cartZone UK London LW1 Company Logo osconcert png Server Date Offset 6 5 N If your server is located in HOUSTON Texas USA and you are selling on line tickets in for example London UK then the server time off set needs to be set to 6hours and click SAVE Attention Note that off set hours are based on GMT To test if your server off set date and time are configured correctly it is possible to display a date and time at the front end Admin gt Products gt Date Expiry Show Expiry Time Difference Default setting is NO to display the server time at the footer of the front end for testing change setting to YES and click the SAVE button Back to Products Menu Page 31 of total 105 Pages osConcert visual online seat reservation At Products User admin Account Settings Signout Help Clear Cache a Products Seats Manage Products Shipping Advanced CARTZUNE Altern
58. IDE a Tax or Service Charge module at front end and preserve the settings To do so double click to expand the installed Module tab click EDIT and change the TRUE status to FALSE 21 51 Order Total Modules Installed Modules s SubTotal O O Service Charge E Edit Display Tax true false Do you want to display the order tax value Total UniInstalled Modules Discount Coupons Back to Payments Menu osConcert by cartcone Page 80 of total 105 Pages osConcert visual online seat reservation Tickets osConcert comes standard with a printable PDF ticket the Events Customer Ticket If you don t want the option for customers to view and print PDF E Tickets Disable the option in Admin gt Shop Settings gt Advanced gt e Ticket Settings gt Disable E Tickets cartZone presents osConcert SHOW 1 Venue Date Time Seat name Seat Al Price 25 00 user name Ticket ref usenam14268766624 3 TICKETS osConcert Box Office OBO Tel 123 456 1122 www cartzone co uk Refundable only if event is cancelled cartZone presents osConcert SHOW 1 Venue Date Time Seat name Seat A2 Price 25 00 Standard osConcert e ticket with standard placeholders words text that osConcert is using and referring to NOTE that editing the Event Customer Ticket template is limited but we can provide a more Advanced eTicket Editing Module on request Admin gt Payment gt Payment Gatewa
59. Ne er mn eee 20 PAG SOCAN IS OI E eaa cast ste gated re estas cis ver E EE seeieteanterae 20 Purchase without an Account tage secs eisai pce eins aes dens stem acts panera actus sar densest cca 20 Maximum guantity IN Cari aeres EE 20 Disable creating account entirely ssssseuseseenesereessreresrrerssrrresrrerssreresrrerssrereserersseereserreseeere 20 osConcert by cartcone Page 1 of total 105 Pages GA osConcert visual online seat reservation Show sub category COUN sssssssesssresesrressrrrresrresssreressrerssreresererssrerosererssreresereresetresrrereserresere 21 cne SVS IEO a E en eee oe pees 21 Hide GA GUaNUTY roisean eE TE EE a 21 Hide Footer Info NIK sessies ie ai a NE ThE 21 EMO Ch COUPON aora E onc sa sie stg ve eee ie dae 21 ERSO AEE E ne ee ene 21 TENG 0 Ge 610 0 tc aetna eer enn Oe en ee AA ee ene eee ee ere 21 mae SU Bal Ie ie 1c sages Sa esc a voce wien pasate tec ones E a seers eeee 21 Seat Plan Restrict Logins at Load Value cccccceseccccesseccceesececceecceceuseceesunecesseeeceesensecesseneess 21 Restrict Number of concurrenly logged ON CUSTOMETS ccccsssecccceseccceeseceeeeececeeneceeeaeeeeeeas 21 Login tO SC Sal plan ONIY ssrcatce eee sticect cepa reese eae ohuees cassie Na 21 SKOPE MEAO ene meme ene en ee eee ee 21 So Pan LiVe LOSDINE aarre ne e eee ee 22 Serna eE nE oS Cee ene E A eee A eee eee 22 KEEN E i EE E A E ANE A A E N E AE A eer ee
60. Page 49 of total 105 Pages visual online sea ORDER CONFI Transaction Security To ensure this transaction is more secure we have logged your unique computer address 202 152 196 161 Delivery Address dit John Smith here 123 there 123456 SU Indonesia Billing Information Billing Address Edit John Smith here 123 there 123456 SU Indonesia Payment Method Edit moneyorder Payment Information Make Payable To cartZone UK Back to Sales Menu Specials Discount Admin gt Products gt Specials osConcert t reservation RMATION Seats Reserved Edit 1x DATE 1 Seat C3 SHOW 1 Venue Date Time Seat C2 SHOW 1 Venue Date Time Seat Cl SHOW 1 Venue Date Time Seat D1 SHOW 1 Venue Date Time 1 x DATE 1 1x DATE 1 1x DATE 1 Discount Coupon Code Intro 20 Email Code de7fdf 20 00 CONFIRM ORDER Can be used to give a select Registered Customer or Customer Groups a Special Price for chosen products and these products can have an expiry date set Products Specials New Setting Product Customer Special Price Special Group Special Price Expiry Date Specials Notes General Admission 15 005 w Mame Weer L WholeSale w 10 30 04 2015 E You can enter only a fixed price deduction Ifyou enter a new Price the decimal separator must be a decimal point example 49 99 Leave the expiry date empty for no expir
61. S by clicking the GREEN bullet rs fe To ease managing the enabled Customer Account Fields it is possible to change the listing sequence of the Field tabs by clicking the small blue UP or DOWN buttons next to the green status bullet To create new Customer Account Field Admin gt Shop Settings gt Advanced gt Customers gt Customer Account Fields gt NEW FIELD IMPORTANT Instead of creating a NEW FIELD s from scratch osConcert recommends to edit 1 of the fields that is not needed To edit a Customer Account Field Select and expand the Field tab you want to edit and click the EDIT button Customer Account Fields New Field Zip Code Country State Province Your Contact Information Telephone Number Second Telephone Number Ed it Mobile Number Options s Newsletter s Your Password Password Password Confirmation Displaying 11 to 20 of 38 Records lt lt Page 2 lime of 4 gt gt On the expanded tab a status summary is shown Click the EDIT button Customer Account Fields New Field Zip Code Country State Province s Your Contact Information Telephone Number E d it Er ill Second Telephone Number Unique Name customers_second_telephone Active A Default Value Show Label PY Error Text Your Second Telephone number cannot be empty Required x Mobile Number s Options Newsletter Your Password Back to Shop Settings Menu osConcert by cartzone
62. a Authorizenet Transaction Test Mode Transaction mode used for processing orders Production Authorizenet Transaction Credit Card Method A Transaction method used for eCheck processing orders Authorizenet Customer True Notifications Should Authorize Net e mail a 2 False receipt to the customer Authorizenet Payment Zone Authorizenet If a zone is selected only enable this payment method for that zone Authorizenet Exclude these Countries Authorizenet If countries are selected disable this payment method for that countries Authorizenet Exclude these Zones Authorizenet If a zone is selected disable this payment method for that zone Authorizenet Set Order Status Authorizenet Set the status of orders made with this payment module to this value Display Name Set the Display name to payment module Image Set the Image of payment module Australia Box Office Elusa F world Zones E Australia E Australia E Box Office usa World Zones esed O Authorize net authorizenet Authorize net displayed at the Front End Authorize net Authorize Me a Gyberiouroi solution Credit Cand Owner Joe Doe Credit Card Number January Credit Card Expiry Date 2014 MF eee ee PILI CHET Back to Payments Menu osConcert by cartzone Page 68 of total 105 Pages Wallet Payment osConcert visual online seat reservation W
63. allet Payment WP is a wonderful seldom used payment option Registered users are able to top up their digital wallet account and use the balance later for purchasing tickets One advantage is that the Administrator is able to top up user accounts with money for whatever reason Customers can login to their accounts and top up using one of your payment methods e g Paypal Paypal Credit Cards Wallet Payment EZ Edit Enable Wallet Module Do you want to accept Wallet payments Wallet Payment Zone If a zone is selected only enable this payment method for that zone Wallet Exclude these Countries If countries are selected disable this payment method for that countries Wallet Exclude these Zones If a zone is selected disable this payment method for that zone True False lt Oo Australia Box Office USA World Zones Afghanistan Albania Algeria American Samoa Andorra Australia Box Office USA World Zones Wallet Set Order Status Set the status of orders made with this payment module to this value Display Name Set the Display name to payment module Image Set the Image of payment module x default Wallet Payment rose wallet When Wallet Payment is enabled a customer is able to go to their Account and Upload Funds to their own Wallet Account Back to Payments Menu osConcert by cartzone Page
64. an install rename edit and delete uninstall from the listing For example Cheque Money Order PayPal or a dedicated payment processing option of one of many national Banks Admin gt Payment gt Payment Gateways In the Payment gateways the INSTALLED and the UNINSTALLED Payment Modules are listed The order of the installed Payment Modules Back end and Front end can be changed by clicking the up or down arrow next to the Payment Module name A Payment Payment Gateways User admin Account Settings Signout Help Clear Cache Add to Quick Links Front End Payment Modules ee Currencies Tickets Advanced CART ZUNE Wallet Payment foe ILESEJ Cheque Money Order DISCOUNTS COUPONS gt Bank Transfer Payment f L Payment Modules pee T gt Authorize net Installed Modules rders ee Credit Card by Beanstream ae yA icin Cheque Money Order Cont Bone Cash on Delivery SALES Commonwealth Bank Seatplan Channels Cybersource Payment 1 E ni k Transfer Payment Shop Settings Dresdnerbank Bank Transfer Payment Fr Products Free Payment i E i Mod ules CMS Net Registry Marketing PayPal PayFlow ANZ Ban k Sales Paypal Credit Cards Payment 2checkout Authorize net Reports Realex part Psat Credit Card by Beanstream VirtualPay amp Tools a Front End WestPac Payment cartZone No warranty is provided Redistributable under the GNU General Public License For
65. ation osConcert by cartzone Search P Page 50 of total 105 Pages osConcert visual online seat reservation Sale Maker Discounts Admin gt Orders gt Discounts gt Products gt SaleMaker SaleMaker gives us the ability to set discounts for our seat products tickets either in a direct way or as a customer choice The popular option is Customer Choice great for setting concession types We can presume the default price is an Adult Ticket while setting a Child Discount Student Discount or Senior Citizen Discount for example In osConcert Version 7 everytime a visitor selects a seat from the seat plan a pop up box will appear with the options to select discount If discount is not the choice the pop up will disappear if discount is chosen from the options the discount is immediately applied to the shopping cart SalesMaker Discounts can be applied for Entire Catalog or selected Categories and Products This also works well for some GA General Admission products although we may need to utilize a GA Master Quantity for some scenarios See Master Quantity At Orders Discounts Products User admin Account Settings Signout Help Clear Cache Delete from Quick Links Front End SaleMaker Create Order Discounts VYouchers Coupons osConcert SALES PURCHASED Best Customers SaleMaker New Sale Sales Name Senior Concessions Student Concessions ea 0 SaleName Student Concessions Deduction 20
66. ative Edit Categories ss Quick Links s TICKET You can enable more options in the oSConcert Settings Save Date Expiry Cron 3600 Date Expiry Cron Cron tabs is a time based job scheduler for computers in this feature osConcert uses a Psuedo Cron For an accurate display of the off set time set the Date Expiry Cron to 60 sec and click the SAVE button Date Expiry Cron Save Pe Pea T 1800 3600 a i Date Time displayed for testing purposes at the Front End is the date and time of the very moment the page is loaded and will not change automatically without refreshing the page F5 Privacy Notice Conditions of Use Contact Us Copyright 2007 2012 osConcert All rights reserved SR osConcert Copyright 2007 2012 osConcert Visual Online Theatre Seat Reservation by cartZone ered by codeFX biz timediff 90260 2013 01 01 05 58 03 Attention After testing is completed do not forget to switch off time display Expiry Time Difference NO Back to Products Menu osConcert ty cartzone Page 32 of total 105 Pages osConcert visual online seat reservation Date Time this show Expires See configuration instructions in previous section Server Time Off Set Open the Show that requires an Expiry Date and Time Admin gt Products gt SHOW gt amp SHOW 1 Date Expires Not set Description No Image Products Category
67. by clicking Status GREEN Clicking the WHITE button will HIDE the seat cell completely blank Useful if you want to hold back a row of seats Color banding Color banding is referring to the colors used to identify and categorize seats in loaded seat plans whereby each color represent a price range and or a category eg Stalls Balcony VIP Student Child etc An automatic legend above the seat plan at the front end displays all the colors prices and any tickets that are currently in your seatplan shopping basket or already sold reserved osConcert is using a few colors by default for example dark grey for reserved seats The following color banding colors can be selected for color banding of seats Attention COLOR BANDING NAME ALL SMALL CAPS characters Color banding Color Hex RGB red a FA9C9F blue ite COFFFF green 80FF80 yellow FFFFCO fuchsia FFCOFF salmon FA8072 teal 008080 orange FFA500 palegreen 98F B98 skyblue 87CEEB thistle D8BFD8 DEVELOPERS Color can be edited in the seatplan min css ithe templates css directory Back to Products Menu osConcert by cartzone Y Page 38 of total 105 Pages osConcert visual online seat reservation Legend H 25 00 17 50 JJ 10 00 MH Reserved Seats Jin Basket J other Baskets A B 1 c 1 D 1 2 3 E 1 2 3 Fila 2 3 e 1 2 3 H 1 2 3 I aj 2 3 3 al 2 3 K
68. ches that figure the code will prevent any further purchases of all ticket tyoes There will be a message There are 0 seats remaining for this show All ORDER buttons will change to SOLD l Admission Event Civic Hall June 27th 9pm Our General Admission Event Tickets There are o tickets remaining for this show Adult n Adult Tickets 10 00 Child Child Concession Tickets 5 00 Senior Citizens Concession Tickets for Senior Citizens 8 00 Back to Products Menu osConcert py cartzone _ Page 36 Of total 105 Pages osConcert visual online seat reservation Alternative Show editing Alternative Edit Categories This is the original shopping cart Category and Product Editor and is useful when a user needs to put a lot of seats out of stock quickly In fact there is an option to HIDE seats from the seat plan completely and this alternative editor is ideal for that task until we improve the product editor for a future version Admin gt Alternative Edit Category Crit cone At Products User admin Account Settings Signout Help Clear Cache Add to Quick Links Front End Products Seats f a o O Manage Products Quick Links Ga DISCOUNTS COUPONS f aa Search El Menus a Orders Customers Concert Details Products S Marketing Categories Products Search Categories Pr
69. cket Booking Fee For a simply way to add a Booking Fee Service Fee Service Charge at CHECKOUT to every product in your order Enable the Order Total Module Booking Fee per ticket We should also set the Order Totals in the osConcert to display Booking Fee per ticket correctly at checkout confirmation Admin gt Payment gt Advanced gt Order Totals gt Booking Fee per ticket In the Oder Totals module first DELETE the already installed modules SubTotal Total etc and then RE INSTALL with Booking Fee per ticket most likely your first module followed by SubTotal and then Total module This will give a correct order display in the checkout confirmation page lt can be a Flat Rate Fee or Percentage Rate Fee per product AL Order Total Modules Installed Modules SubTotal gt Total Booking Fee per ticket Ew Edit Display Service Fee true Include Shipping true Do you want to enable the Include Shipping in calculation false service fee module C false Include Tax C tru Disable If Coupon Used w true Include Tax in calculation ees Do you want to disable the service fee module if a discount coupon is being used by the user false iA false Calculate Tax true Re calculate Tax on fee amount false Fee Rate Type percentage Choose the type of fee flat rate percentage or flat rate j Fee Rates 1 5 2 210 3 15 4 20 5 25 6 The fee is based on the total number of items Example 1 5
70. cto scsimsssenirepne a EnA EAEE eae 104 Clear Cache seat PIIM CAC Sacra aes eae sete EE E T 104 19s MOr OS OU CCS siisii asan E ENAREN E 104 Check the HELP documents in Admin gt Help Manualls ccccccssseccccssscceeeeseceeeesececeeeeeeeeees 104 Log in to WWW OSCONCErt COM SUPPOMT ccccccccccccceeseeseeeeeeceeeeccecessseeeeeeseuueeeeeesseeeceeeeesseseess 104 Email us your questions or comments osConcert SUppOTt esessssssessssrresrrerssrrresrrererrrresene 104 osConcert by cartzone Page 5 of total 105 Pages osConcert visual online seat reservation Welcome to osConcert osConcert was originally devised as an online visual reservation self hosted software to help users manage their seat bookings Our newest technology combines multiple venues for your Visual Reserved Seating and also allows you to create unlimited General Admission events Creating and integrating your Visual Seat plan Layouts is the service we provide Our osConcert team guarantees a perfectly LOADED system Tampering with the Visual Seat Layouts is NOT recommended Our support is fast free and with over seven years of experience OsConcert is an adapted php open source shopping cart software that can be customized by you or your developers Some of the original features may well be useful for developers so we have preserved the code Note that deep within the software there are sections that remain h
71. customers N Are you sure want to send this mail Send Email Customer webmaster cartzone co uk From webmaster cartzone co uk Subject Message osConcert by cartzone Page 41 of total 105 Pages osConcert visual online seat reservation Customized Invoice Page Template The Customized Invoice Page in Admin gt Marketing is an important template to use in osConcert This template is for the Printable INVOICE in the CUSTOMER ACCOUNT eg the customer section where customers can check their account and orders Click the Admin gt Marketing gt Email messages gt Customized Invoice page TT Marketing General User admin Account Settings Signout Help Clear Cache Front End A crmmans af mark sting tasks Qt General Surveys eMarketing SMS Marketing CAR t ZUNE SEO ewsletters Wallet Options Quick Links a eee TICKET Admin User Manipulation BaS Admin User Password Remember COUPONS User Creation El Menus a Customer Password Remember Orders Message to all customers Customers j z j Customized Invoice Page E d It Concert Details SALES Contact Us PURCHASED Shop Settings Seatplan Channels Products CMS Marketing Sales Click on the EDIT option to open the WYSIWYG editor Edit the text and insert remove the field references as you wish Do not forget to click the SAVE option to save all your settings Customized Invoice Page Invoice Title osConcert Tax Invoice Save
72. cy Back to Payments Menu osConcert by cartzone Page 57 of total 105 Pages f Payment Currencies Currencies Payment Gateways CART ZUNE Advanced Quick Links a TICKET New Currency DISCOUNTS Currency courons El Menus a Orders SALES PURCHASED Customers Concert Details Shop Settings Back to Payments Menu osConcert visual online seat reservation User admin Account Settings Signout USD Title US Dollar Code USD Symbol Left Symbol Right osConcert cartzone Value 1 00 Help Clear Cache Add to Quick Links Front End Search G Decimal Point Thousands Point Decimal Places 2 Value 1 00000000 Page 58 of total 105 Pages osConcert visual online seat reservation Displaying Currencies front end After setting up 2 or more currencies Enable Currency module in Admin gt Shop Settings gt Templates gt Info boxes This will add a currency pull down module at the front end that allows your customers to make a currency selection at the left side menu at the front end at the moment of ordering After selection of a different currency all prices will automatically display in the selected currency The New Currency listing at the back end OUR SHOWS SHOW 2 SHOW 1 heading Venue Date Tine Venue Date Time SHOW 2 a n Description SHOW 3 Venue Date Tine
73. ding Title Include Main InfoBox Border Main Table Show Original Heading Title Include Main InfoBox Border In Admin gt Template gt cartzone gt Template Color Choose from a drop down list of theme colors Green Blue Golden Belt Magenta Valencia and Victoria osConcert by cartcone Page 98 of total 105 Pages Left Column InfoBoxes osConcert visual online seat reservation Here s a list of useful InfoBoxes I ve omitted some of the unworkable InfoBoxes that are from the original shopping cart that are not suited for ticket selling Shopping Cart Categories Information Currencies Languages Featured Categories Featured Products What s New Specials Order History Login Box Wallet Banner Search Best Sellers This is the ajax shopping cart that floats at the left DEVELOPERS Defloat this by editing boxes shopping_cart php The main menu of Categories SHOWS This shows the list of static pages and the contact us page Admin gt CMS gt Static Pages This will list all your currencies and give the visitor a choice of payment currencies Admin gt Payment gt Currency This will list the languages you ve prepared and enabled Admin gt Shop Settings gt Languages Don t just expect them to be there It s quite a task to enable Multi Language function Multi Language Tutorial This will randomize a linked image to your active events This will randomize a l
74. dress When you have Shipping enabled for delivery of hard tickets and merchandise Set to No don t hide to enable the Delivery Address information for the checkout confirmation page OUR SHOWS ORDER CONFIRMATION SHOW 1 Venue Date Time L Transaction Security To ensure this transaction is more secure we have logged your unique computer address 202 152 196 162 SHOW 2 Add SER Venue Date Time Delivery sored Seats Reserved 01 SHOW 3 EEE 1x DATE 1 Balcony E1 Venue Date Time 1 way st SHOW 1 SHOW 4 London 1234 Venue Date Time Venue Date Time London United Kingdom Balcony E30 SHOW 1 SHOW 5 Venue Date Time Venue Date Time SHOW 6 Se ee Venue Date Time Billing Address 2 SubTotal 10 00 user name Total 10 00 TICKET ORDER 1 vay st London 1234 London United Kingdom Your cart expires in 01 34 SHOW 1 Saye ney sog Payment Method Ect moneyorder SHOW 1 Payment Information Satan E29 0ATE 1 5 00 Make Payable To cartZone UK Send To N cartZone UK London LW1 Your tickets will not be released until we receive payment d Delivery Information Payment Information Confirmation Finished Privacy Notice Conditions of Use Contact Us osConcert by cartcone Page 19 of total 105 Pages osConcert visual online seat reservation Seat Plan Cache IMPORTANT Seat plan cache when set to True will render a faster seat plan by retaining memory of the pages This should be enabled
75. e Admin gt Product gt Select and expand the Show tab on the 1 pane click on the TRASH CAN New Category gt 0 SHOW 1 Description Delete image odified 01 01 2013 pires Not set Products New product Show 10 x Back to Products Menu osConcert by cartzone Page 29 of total 105 Pages osConcert visual online seat reservation Alternatively Admin gt Product gt Select and expand the Show tab into the 209 pane At the very bottom of the Show screen at the Category image section tick the delete category image see below tne nprs gt 0 090R Cnr Wae SD i Citepon Vawe E ns tages Out O ows atng Cite B lt stages henta Sme GB ewe Sate Tages 3 se be Sme Tages s deb tet tae ene efter Se nemert roan Gund Ai Prat LELE Category Image Delete the category image F Upload a new category image _picl png To complete the image deletion from back and front end click SAVE Back to Products Menu osConcert ty cartcone Page 30 of total 105 Pages osConcert Expiry Commence Date Time visual online seat reservation Expiry and Commence dates are the last alternative for automatically activating and or disabling the SHOW pages at the front end IMPORTANT ONLY ACTIVATE AFTER ALL YOUR SET UP AND TESTING IS DONE To hide a show automatically at the front end at a given date and time a show in osConcert can be
76. e 22 GOO PIE FMA VEICS aC CO Eae E AE E ER 22 SICKO CUN S ea EE EE E 23 PODE PDF EU TE an E ee dan oe trance caecaneneastctaeaauicunoseaet osek eee orauaedeui aaa eee 23 ed Wel ya BY UVic a geo a1 0 Renee eee cee eee ee ee eee eee eee ee eee ee 23 Display PDF for delivery StatUS esicceccdaneesaciaceoesstacoescanacouaanacosenescowasasstesouecevaseseencotintecsoummoseenee 23 UN FS NO a E E 23 e E eC E T E S E A E A A 23 Force e neet DONTON 23 BX ONCE Dre Cr CIC RO OU area EA esas etoanuers vaseuececouinuecsomecseeenee 23 3 Products introduction soscscnisiussceatessscniscussoeatecssuniscassoeatosssoniscasaccatecssuiecusuocatecsieesscasiee 25 Product Shows Editing vss exssacencsscensocescetanansscesecsanasartevvacseannsacneasvasarecaosacesaneecens 26 Cecon FG 0 KE ea E E 27 Category heading ile 1rON t End vccicceaccoscasccsaceadscacsaanmesscceedenteaarydanmnedsnarcewesesboseadenavsaatenecsans 27 AO OY OTO E E E E E vacances dunictiudetesains 27 AE O TN E E 27 De TOW CS aa E 27 E OWIE RIES sa danse eusnetanneceuteniae aesetesartoaaauconenewiant aoustnenes 27 Master Quantity General Admission only sssssessesssssssssrssesrrersessrrreesssrerresssreresserereeseerrresseeeree 27 Biecoldleidielg eea T E Tene rete t it Trt 27 Upload a new Category Show image cccccccssssssssssccceccccccssseeseeeeeeeeeeeseeceeeeeeeesseeeeeeeeeaeaegs 276 SHOW IMage COMING serrara arren E E O 27 Delete NONA a E eee 298 I DIO FINE onina a E E N E E A
77. e Staf 20 00 6 4 Seat A5 157 157_4276 N JAN 26th SHOW 6 16 4 2014 box office box office 1 Delivered Box Office Staf 20 00 7 5 Seat E3 157 157_4313 N JAN 26th SHOW 6 16 4 2014 box office box office 1 Delivered Box Office Staf 15 00 8 6 Seat E4 157 157_4314 N JAN 26th SHOW 6 16 4 2014 box office box office 1 Delivered Box Office Staf 15 00 9 7 Seat E5 157 157_4315 N JAN 26th SHOW 6 16 4 2014 box office box office 1 Delivered Box Office Staf 15 00 10 8 Seat F105 158 158_181 N DATE 1 SHOW1 16 4 2014 box office box office 1 Delivered Box Office Staf 6 00 11 9 Seat G105 158 158_211 N DATE 1 SHOW1 16 4 2014 box office box office 1 Delivered Box Office Staf 6 00 12 10 Seat H105 158 158 241 N DATE 1 SHOW1 16 4 2014 box office box office 1 Delivered Box Office Staf 6 00 13 11 Seat J106 158 158 270 N DATE l1 SHOW1 16 4 2014 box office box office 1 Delivered Box Office Staf 6 00 14 12 Seat J105 158 158 271 N DATE 1 SHOW1 16 4 2014 box office box office 1 Delivered Box Office Staf 6 00 15 13 seat K109 159 159 297 N DATE 1 SHOW1 17 4 2014 box office box office 1 Delivered Box Office Staf 6 00 16 14 seat K108 159 159 298 N DATE 1 SHOW1 17 4 2014 box office box office 1 Delivered Box Office Staf 4 80 17 15 seat K106 159 159 300 N DATE 1 SHOW1 17 4 2014 box office box office 1 Delivered Box Office Staf 4 80 18 16 Seat D132 161 161 92 N DATE l1 SHOW1 21 4 2014 box office box office 1 Delivered Box Office Staf 6 00 19 17 Seat D131 16116193 N DATE 1 SHOW1 21 4 2014 bo
78. e can release our PDF E Tickets for download and printing All our Payment Modules will need the correct payment status The most important payment statuses are Pending 1 Processed 2 Delivered 3 the other statuses are Backorder 4 Refund 5 and Preparing Paypal 6 where is the programming element All installed Payment Modules in osConcert are listed in alphabetical order and can be previewed by double clicking on a Payment Module tab To edit install the module first then click the EDIT button to configure the Payment Module fields Admin gt Payment gt Payment Gateways Cheque Money Order This module serves as a simple starting point for use with Pending orders Cheque Money Order xX S Edit Enable Cheque Money Order True Money Order Except Payment 7 Australia Module Fal Zone Do you want to accept ete If a zone is selected disable Box Office Cheque Money Order payments this payment method for that U USA zone World Zones Money Order Make Payable cartZone UK to Who should payments be made Set the status of orders made with this payment module to this Money Order Payment Zone F australia value If a zone is selected only enable this payment method for EET i that zone v USA Display Name Cheque Money Order F World Zones Set the Display name to payment module Image Browse Money Order Except Payment T Afghanistan Set the Image of payment Country
79. e is 2012 12 29 16 29 23 Products Show 10 x New product Back to Products Menu osConcert by cartzone Page 33 of total 105 Pages osConcert visual online seat reservation GA Master Quantity For General Admission GA events osConcert offers a Master Quantity option A Master Quantity is often used for concession ticket sales that are created as sub products Concession tickets normally involve lesser priced tickets as a consideration and therefore you may want to cap ticket quantities The Master Quantity is NOT the combined total of the sub categories but is the number you decide to cap ticket sales in osConcert as the number of available seats the venue is offering If the master quantity is reached i e the venue is full by 1 or a combination of the sub categories then when the order is processed and it does reach the Master Quantity figure the code will prevent any further purchases of all ticket types Why do we need a Master Quantity When we enable the basic SaleMaker Discount system Admin gt Orders gt Discounts gt Products A customer can only choose a concession for one ordered GA Ticket at a time That works well for a product with a quantity of one that s why SaleMaker Discounts are useful for Reserve Seating But for a customer to purchase an adult ticket and a child ticket for example we need to dedicate a whole sub product for each concession and then we s
80. ee A 84 PEB OTE E E A E E E ee er er 84 COGE TE IO re EE A E E E A E EA 84 Gaye gare 0 ae ca ey 0 LV eee en eee ee 85 COren API TICKET IOE orara enter een Rn enn ene ere eee en eee eres 85 G00 fa 12 APEE een ee ee eee ee eres 85 Codere oar Ea COE SE ee me ee eR eee eee ees 85 COGS ECAC TY AI TICK OB sr scars ec arse E EEA dens 85 Codere NOT RCC C 0 eens nn ee ne ee ee ee ee eee ee 85 Fs CONCEDES anaE A AAA E A AES 86 Edla SHOW oireen E E E E EE 86 ID E E E O N 87 AUE a A E E T 87 PEC POATE EE A AE AAE E EO A E E E A E AE E E A EE A E etuenne 87 BELE E E OEA E AA AN E OERA E I E AEA O EAE E EA EA E AE T 87 DOSC OO eses E ann veateiecuonaieecaeeaniedaeuinanerevsatucseninectoueuidenenninesnieen 87 VONE er E acai ceec rar vated vahnaune cou bitndvareeeasanieteast 8 USNS eavernoteod cen vor ne teedesnnuieceouns E E 87 osConcert by cartzone Page 4 of total 105 Pages GA osConcert visual online seat reservation DE IOa E E A A ft acarwen caer 87 Edit Prices of a complete show category ssssssssssescossesscossescossessessseseosses 88 How to arrange SHOWs in a sort order for the Front End menu 88 How to reset after the show has ended ssosseseossssscossesscsssescossessessseseosses 89 8 Home Page Edit CMS nannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn mnnn mnnm 90 Image for Home page sosseseossssseossescosss
81. eeeeeeegeeeeeesegs 67 AUTOZONE E E 68 Wallet PIVE o E 69 PPA Ay POW e E E T ingen ssaeeeeaseteoceers ace 72 TAX UOC saor A A A E 73 Tax Setting UD reres E EEEN 73 Tax GEO ZONES INtrodUCtION seciiscsnn Ea 73 Tax Classes Adding a new Tax CLASS cccccccsssececcessccetesececeeeceeceeeceeseesecessuaecesseeceeseneeeetas 74 Tax Adding a new Tax Rate scscssressssrecssrccsvscscsvscncustencustencessecavssncusrencusrencestenecssscasrenens 75 Setting up a Service Charge or Booking Fee ssssessessssresesreresrrrsssrerossrerssrrresereeesrereserereserresene 76 Tax Amount Display Settings sccisicssdecsaninencdarcatincnvecduwcsewsatnsaiubuetadamontensuaadwuasovsatuieanteanasameeiunens 77 TADC LPE ea E ee oe 78 Bea E E T EE E E AE A E E T 78 order Toe Modules sosanna E S E e eee 79 Deleting a Taxor S rvice Charge ane eee ame ne eee 78 CCUG irre n a A E T E EA E T N E E E A AEA 80 Ticket Background IMage sesssusessessseresssrrresrrersrreresrrrrssrerossrerssrereserressrereserresererssrereserereseerene 82 TICKET FON aone E AE 83 MVC KE UMP FACE NOIE eer asaasaoiosaeecoasantoonacerosesanes saeues cusencecensonwocedouiesseeninaes 83 TCR SUP MN E sarean ann ceca seneaaa vie A 83 Ticket Clear from your SefV f eessesessnessrrerereressrrerereressrrersreresserersreeesseressrreesreressreeesreresereeres 84 Bar Coding for eTickets seeosssessecosssesseossseesscosssessccossseseecsssseseeossseeseesssses 84 OR COTE ar E
82. elect All Change Status Status Pending v Processed Delivered Backorder Preparing PayPal IPN PayPal Error Cancelled No werranty is provided Redistributable under the GNU General Public License When the customers Wallet Upload is complete funds won t be immediately available until the Administrator recieves notice of the Wallet Upload and Updates the status to Delivered For the Administrator to complete this process go to Admin gt Reports gt Wallet gt Wallet Uploads locate the upload and upadte the status from the drop down list Back to Payments Menu osConcert cartcone Page 71 of total 105 Pages osConcert visual online seat reservation PayPal PayFlow PayPal PayFlow Payment Module PPF is a robust more professionally integrated option for PayFlow Account holders with Standard free Advanced paid and Pro paid options Users will need their Vendor merchant login ID PayPal Flow is essentially only a merchant account The transactions conducted via PayFlow Pro for US Merchants do not appear in your PayPal account Instead they are forwarded directly to your merchant bank account Basically PayFlow Pro is just like any other traditional payment gateway like to Authorize net etc In North America you can connect the PayFlow Pro service to your own merchant bank account In the UK the Payflow Pro service is actually bundled as a hybrid service with Website Payments Pro connec
83. enue Date Time and Description can also provide more detail whenever a visitor views a seat plan See below example of front end Date ID IMPORTANT The DATE ID is VERY IMPORTANT and should be edited for each new event and must be unique Eg If you have a show for a certain date then make the DATE ID a short text to identify that show from the rest Eg FRI NOV 21 NO SPACES please Back to Concert Details Menu Venue Date Time see sow SHOW 1 Venue Date Time Description SHOW 2 SHOW 3 Legend 25 00 ranti g Lis Description SHOW 4 E Reserved Seats In Basket Other Baskets i jiis Name o SHOW 6 SHOW 7 SHOW 8 A MERE 5 6 7 8 9 10 1 EBE is isl i6 17 18 19 20 21 22 A B 1 2 3 4 s 6 7 8 9 10 12 12 13 24 25 16 127 18 29 20 23 22 B ket Orde osConcert by cartzone Page 87 of total 105 Pages osConcert visual online seat reservation Edit Prices of a complete show category IMPORTANT Ensure the unique DATE ID is set up FIRST If no DATE ID is set up first it will not be possible to edit prices of a complete show category To edit or to set up prices for a Show or Category click on the small blue arrow on the left to open up and edit the prices section Ensure the DATE ID is set up first ere ane Chet pih o ID activ Name the sdg Der rept soe N emae Date twee Date 1D ka SHOW I SHOW I Dew raptsoe case Date Teme lt SHOW 2 HOW J Dew tipt
84. er to achieve this NOTE this Text box can be replaced with a Title Text Area Check Box Option Button Drop Down Menu or Custom box To change the default Text box first Delete the Customer Account Field then re create a new Customer Account Field and select a Pull Down text field Populate or edit the Pull Down Menu with your own Option Names and Option Values using the insert delete buttons Label Text Edit the Label Error Input Rollover and Input Help texts as per your own requirements Select Pages to Display Front End Tick boxes to show this field at Sign up and Account Edit Back End Tick boxes to show this field at Create Account and Edit Account DEVELOPERS e To eliminate the country field all together make a default country in table structure address book Back to Shop Settings Menu osConcert by cartcone Page 16 of total 105 Pages osConcert visual online seat reservation 2 osConcert Settings In the osConcert Settings section you configure specific osConcert related settings switch on off modules set and change set specific system settings edit error messages or and not limited to switch on off interactions with third party software applications Admin gt Shop Settings gt Advanced gt osConcert Settings Shop Settings General User admin Account Settings My Store m Template Zones Images CART ZUNE Languages Files Admin User Groups Site Ma
85. ere s an example from our demonstration GA Cinema product Back to Marketing menu osConcert by cartzone Page 45 of total 105 Pages osConcert visual online seat reservation Furthermore we can also activate a Left Column InfoBox gt Featured Categories and have a random featured category image to further publicize events in your osConcert Set the left column width 260 Featured Events Infoboxes shopping_cart php 4 WINNER Eo WINNER SE uiai categories php 2 SHATTERING AN BRILLIANT PERFORMANCE information php 2 ST STAY OS ee featured_categories php 2 S E L L currencies php 2 A L l C faqdesk_latest php gt NALANAA MOC ALES Sda Smam eS TEN SOENT nevsdesk_latest php gt nevsdesk php 2 gt featured php 2 theme_select php 2 whats_new php 2 specials php product_notifications php gt order_history php gt manufacturer_info php gt IN CINEMAS NATIONWIDE 6 MARCH languages php 2 me 3 loginbox php 2 Still Alice vwallet php 2 Featured Products Similar to the Featured Categories we can do the same for certain Featured GA Products In Admin gt Products gt Featured GA Products gt New Products This is useful if you have only one GA product in it s own category such as a single General Admission event with a quantity Otherwise be careful how you use this feature it may not be suitable We can select prod
86. ert by cartcone Page 63 of total 105 Pages osConcert visual online seat reservation Paypal Paypal Credit Cards IPN The Instant Payment Notification IPN is a message service that notifies you of events related to PayPal transactions Our free Paypal IPN module will give you 2 options at the Paypal Payment page 1 The option for customers with a Paypal account to easily login and complete payment note as long as you have PayPal Account Optional enabled inside your PayPal merchant account settings 2 The option to choose to pay by Paypal Credit Cards Mastercard is for USA only This PayPal service is free to use in osConcert but you must have a Paypal business email account For more info please visit PayPal IMPORTANT Failure to make the correct settings for the Payment IPN will be disastrous Set up this Payment Module VERY CAREFULLY READ the SPECIAL help file Using PayPal IPN oPaypal Credit Cards Ef Edit Allow PayPal IPN Do you want to accept PayPal IPN payments and notifications PayPal IPN ID Your business ID at PayPal Usually the email address you signed up with You can create a free PayPal account at http w ww paypal com PayPal IPN Notify URL Exact location in which your paypal_notify php file resides PayPal IPN Use cURL Use cURL to communicate with PayPal cURL has been DETECTED in your system PayPal IPN Add Shipping to Amount Add shipping amount to order amou
87. ervice Charge install The new Tax or Service Charge will be listed in the UNINSTALLED Modules Double Click on the Tax or Service Charge module and click the INSTALL button After installation the new module will now list in the INSTALLED Modules and display at the front end 21 El Order Total Modules SubTotal O O Service Charge Tota UnInstalled Modules Discount Coupons Low Order Fee Global Quan ORDER CONFIRMATION Shipping Transaction Security To ensure this transaction is more secure we have logged your unique computer adc Settings Delivery Address 4it Seats Reserved cit 1x DATE 1 user name 1 way st London 1234 London United Kingdom Billing Information Billing Address Edit Tax Module at Front End 5 00 Total 5 30 Value Added Tax sales tax 0 30 Seat Al SHOW 1 Venue Date Time Amount Rounding user name 1 way st London 1234 London United Kingdom Payment Method Edit moneyorder Payment Information Make Payable To cartZone UK Send To cartZone UK Your tickets will not be released until we receive payment osConcert by cartzone Page 79 of total 105 Pages osConcert visual online seat reservation Deleting a Tax or Service Charge Although it is possible to delete uninstall a Tax or Service Charge Module by clicking the trash icon we recommend just to H
88. es osConcert visual online seat reservation osConcert Administration interface After a successful installation of the osConcert package log in to the osConcert Administration Interface or Admin Alternatively open your internet browser and browse to the osConcert Administration Interface www yourdomain osconcert admin where osconcert is the name of your application directory For info about the installation of the osConcert software package please view the osConcert installation video Use the administrator email address and Password that you created during installation of the osConcert software package CART ZUNE osConcert Administration Interface Password forgotten At Shop Settings Genera Jser admin Account Settings Signout elp Clear Cache Add to Quick Links wy My Store General CART ZONE Quick Links TICKET You can enable more options in the osConcert Settings DISCOUNTS COUPONS Store Name Store Owner Ps osConcert cartZone UK Menus a Orders E Mail Address E Mail From Cusiomers webmaster cartzone co uk webmaster cartzone co uk Concert Details Products Country State Province United States Mississippi CMS Marketing Send Admin Confirmation and Extra Order Emails To Store Address and Phone Payment aio cartZone UK London LW1 Shop Songs Reports Default theme Company Log My Account cartzone osconcert png Seatptan Channels Date format to display dates Server Date Offset
89. es E j j emformation that may be collected by other not cover the treatment of persone dentific web sites Third Party Sites hat OSCONCHRT links to or is otherwise affiliated with Information Collection and Use oscok ERT collects pers you register for an account or purchase products or services information from your browser including browser type browser yersen browser settings operating system pages visited your IP Address and Cookies OSCONCERT luses this information for general purposes such as allowing you to add products and services to your chonnina cart tailoring tha cantant within the Gite ta match wour interacte and ancimina that dentif able information when OSCONCERY also collects At the Front End the Privacy Notice and other Static Pages such as Conditions of Use are listed in the INFORMATION gt InfoBox Admin gt Templates gt template gt Edit gt Left Column InfoBoxes So A osConcert visual online seat reservation Complete Solution For Managing Events and Ticket Sales Including General Admission Sales osConcert Combi v7 DEMONSTRATION ONLY We build and integrate seat plan layouts and then we LOAD them permanently in the system As a user you only need to edit and enable LOADED seat plans When a SHOW is over simply hide reset edit concert details and enable for your next live SHOW Keep it simple osConcert is such a wonderful reservation management tool
90. es go by so osConcert must be loaded with a calendar DATETIME DATE ID products_model e g 20150625 2015 Jun 25 SCREEN TIME products_number e g 1500 3pm These times should be in sync with the server and DATETIME date Ymd date Hi Therefore the application php date time should be set either in the php files includes application_top php or in the php ini date_default_timezone_set Asia Kuala_Lumpur These settings alllow the screenings to drop off about an hour before the event and each day to drop off at midnight All that is left for the Administrator is to re LOAD the dates and times periodically Box Office users exempt The DATE ID can be listed in the osConcert Sales Report for daily sales etc _ IMPORTANT Please set a unique Date ID before setting prices left arrow Quick Links TICKET Concert Details 6 DISCOUNTS ID active Name Headina Description Venue Date Time Date ID COUPONS gt 1 Run All Night Run All Night 18 DeAction hero Liam Neeson has just Screen 1 gd A 7 Monday Monday 20150523 7 Ey Menus Tuesday Tuesday 20150524 ae j Wednesday Wednesday 20150525 eae gt Thursday Thursday 20150526 7s gangas Friday Friday 20150527 a CONDA gt Saturday Saturday 20150528 Products Sunday Sunday 20150529 CMS Monday Monday 20150530 z Marketing gt Tuesday Tuesday 20150531 Payment Shop Settings AEDES 7 Wednesday Wednesday 20150601
91. et Show is hidden from the front end but visible in the Menu Name Type a NAME of the Show at the back end console Text field no limit Can NOT be left empty PLEASE NOTE difficult characters like apostrophe s and foreign characters should be preceded by a backward slash or you may find you cannot edit any further JQGrid Bug Heading Type a HEADING text to be shown at the front end Text field no limit Can NOT be left empty NOTE that HEADING will be used on page category headings and will also be used on final e ticket PLEASE NOTE difficult characters like apostrophe s and foreign characters should be preceded by a backward slash or you may find you cannot edit any further JQGrid Bug Description Type a short DESCRIPTION here Text field or HTML Can be left empty but Venue Date Time and Description can also provide more detail whenever a visitor views a seat plan See below example of front end PLEASE NOTE difficult characters like apostrophe s and foreign characters should be preceded by a backward slash or you may find you cannot edit any further JQGrid Bug Example Headina Description Ve SHOW 1 A Midsummer Night s Dream Venue SHOW 2 Description Venue Venue Type VENUE details here Can be left empty but Venue Date Time and Description can also provide more detail whenever a visitor views a seat plan See below example of front end Time Type the TIME of the show Text field no limit Can be left empty but V
92. ft e cartZone presents osConcert eConcert Name e Concert Venue Concert Date Concert Time Seat name Products Name Price Symbol Concert Price Discount Type Coupon Customers Name Ticket ref Ref I1D Prd ID Order IDA TICKETS osConcert Box Office OBO Tel 123 456 1122 www cartzone co uk Left y E TICKET Quick Links gt TICKET gt Events Customer Ticket Here you can edit the printable PDF E Ticket details Editing is very limited Admin gt Products gt Category gt Edit gt Upload Ticket Image Now we can have a different background image for each SHOW Here s how to do it Go to Admin gt Products gt SHOW your show category or sub category gt EDIT You will see the Ticket Image gt Upload an new ticket image Upoad a jpg or gif image file now and it will be restricted to a width of 350 pixels First_Name A Last_Name Customers Name Order ID Customers Email Concert Name Concert Venue Concert Date Discount Type Concert Time Concert Price Discount Type Billing Name Payment Payment Date Ref ID Pet T 350 pixels is the default width for uploading category and product images in Admin gt Shop Settings gt Image Upload Width This means the image will be resized to this value You can temporarily increase the upload width here Image Upload Width O 350 O 400 450 O 500 550 600 L 650 O 700 osConcert by cartzone 3 Page 82 of to
93. g quick set up steps Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 Personalize Shop Settings Admin gt Shop Settings gt General Customize the Sign Up Form Admin gt Shop Settings gt Advanced gt Customers Server Time Offset Admin gt Shop Settings gt Server time offset Edit Static Pages edit the default complimentary text s or write your own Admin gt CMS Home page edit delete the default osConcert homepage Admin gt CMS gt Homepage Edit Customer email receipt as well as the rest of the marketing templates Admin gt Marketing gt E Marketing gt products gt Product Sale If you plan to provide PDF E Tickets for download enable e tickets then configure your E Ticket Admin gt Payment gt Tickets gt Events Customer Ticket Set up a payment module Use Check Money Order to test or rename a module as a non payment reservation module Admin gt Payment gt Payment Gateways Set up a Tax Booking Fee or a Discount module Then enable these module s in the Order Totals module Ensure you first disable all modules first then re enable 1 by 1 Admin gt Payment gt Advanced gt Order Totals Edit your shows venue etc in Concert Details IMPORTANT use a unique DATE ID for each show ONLY THEN edit prices Admin gt Concert Details Set up the correct default currency Admin gt Payment gt Currencies osConcert by cartzone Page 8 of total 105 Pag
94. ge 22 of total 105 Pages osConcert visual online seat reservation Set Family Ticket Quantity There is a new feature when using GA General Admission Ticketing Sell one Ticket Product as a set quantity For example set a product with a quantity of 4 tickets for a Family of 4 at a special price Howver this product will be counted as 1 quantity unless used with GA Master Quantity In Admin gt Products gt Category gt Product gt Edit In the TYPE tab select Family Ticket the product will be given a unique type F In eTickets Settings there is an option to print all family tickets separately or as one ticket with text FAMILY TICKET Back to osConcert Settings Menu osConcert by cartzone Page 23 of total 105 Pages osConcert eTicket Settings Enable PDF E tickets E Ticket Delivered Status Display PDF for Delivered status Currency Left Symbol Ticket Template Force eTicket Download Box Office Direct Checkout Ticket Print Master Quantity Attach eTicket to Email visual online seat reservation Set to True will generate PDF E ticket Default true See also Admin cartZone presents osConcert SHOW 1 Venue Date Time Seat name Seat Al Price 25 00 user name Ticket ref usenam14268766624 3 TICKETS osConcert Box Office OBO Tel 123 456 1122 www cartzone co uk Refundable only if event is cancelled cartZone presents osConcert AA i pi SHOW 1 f P
95. gt Products gt Product Sale and Custom Invoice template with place holders Bank Deposit Message as place holder Bank_Deposit_Message osConcert by cartzone Page 65 of total 105 Pages osConcert visual online seat reservation Box Office The Box Office Payment Module BO is the associated module for the osConcert Front End Box Office system OsConcert has the ability to nominate special customer accounts to be in the BOX OFFICE by selecting BO in the Country Zone The Administrator should nominate a Customer account to be a Box Office Staff or Agent therefore they may well register through the Front End or the Administrator can create the customer account in the Admin gt Customers gt New Customer or edit an existing account Details described here Box Office Checkout HE Ef Edi Enable Box Office Bomi Box Office Set Order Status Delivered z module Set the status of orders made Do you want to accept False with this payment module to Box Office payments this value Payment Zone Pl pustraia Display Name Box Office Staff If a zone is selected Set the Display name to only enable this Y Box Office payment module payment method for F usa that zone Pe TE Set the Image of payment EE module Box Office Exdude E Box Office these Countries If countries are selected disable this payment method for that countries Box Office Exclude Pl nnii these Zones a If a zone is se
96. hat OSCONCERT collects when you are on the OSCONCERT web site Site This policy does not cover the treatment of personally identifiable information that may be collected by other web sites Third Party Sites that OSCONCERT links to or is otherwise affiliated with Information Collection and Use OSCONCERT collects personally identifiable information when you register for an account or purchase products or services OSCONCERT also collects information from your browser including browser type browser version browser settings operating system pages visited your IP Address and Cookies OSCONCERT uses this information for general _ murnanan couch nec ollawdinag wars ta nadd nrndiuirte and cansicnc ta unr channina eart tailaringa tha crantant uithin tha Cita ta match vunnr Level2 Show 10 r New Subpage Either switch OFF or EDIT the default complimentary text and replace ALL osConcert references with your own shop name or write your own Click EDIT to enter the WYSIWYG editor If you require an additional subpage can be added in the Level2 Save Page Name ES Privacy Notice Page Description B3 B 7 u ax E EH sis Paragraph Z ij E bev Omo A i WO id 4 2B x e 2 g ATA Scope This Privacy Policy covers OSCONCERT treatment of personally identifiable information E that OSCONCERT collects when you are on the OSCONCERT web site Site This policy do
97. he United States Value Added Tax VAT in the European Community and Goods amp Service Tax GST in several other Countries To create a new Tax Class click Admin gt Payment gt Tax gt Classes ft Payment Payment Gateways User admin Account Settings Signout Help Payment Modules Payment Gateways gt Tax Currencies CARTzoNe DO DLS Payment Modules ca r Quick Links a EY At x Installed Modules TICKET lt Cheque Money Order DISCOUNTS U COUPONS Tax Classes El Menus a Customers i GST CST Click the NEW TAX CLASS tab Edit the Tax Class Title field with the TAX abbreviation and add a short Description Click SAVE to save your settings e Tax Class Title VAT Description Sales Tax United States of Americal osConcert ty cartcone Page 74 of total 105 Pages osConcert visual online seat reservation Tax Adding a new Tax Rate A Tax is calculated in of the total ticket price total Set this Tax rate in Admin gt Payment gt Tax gt Tax Rates A Payment Payment Gateways User admin Account Settings Signout Help Clear Cache Payment Modules i Payment Gateways Currencies Tickets CARTZUNE Advanced i 2l Payment Modules Quick Links Installed Modules TICKET Cheque Money Order DISCOUNTS UnInstalled Modules COUPONS P ANZ Bank Bank Transfer Payment El Menus a s Authorize net Orders beanstream SALES Box
98. hould assign a GA Master Quantity to the category of these products because we can t sell 100 Adult Tickets and 100 Child Tickets if the Venue holds only 100 Tickets only Master Quantity is not an option for Reserved Seating Master Quantity is strictly for General Admission GA shows The below example explains the Master Quantity Create or open a General Admission GA show in Admin gt Products Set initial seats remaining to the total of seats in your venue Set seats remaining to the same value or a lesser one if you wish to reserve some tickets Make sure you save your settings by clicking the SAVE icon The new Master Quantity will be displayed in the SHOW tab Now add ticket types to the event using New product Note set the individual product STOCK QUANTITY In order to be used with a Master Quantity ensure stock quantities are more than the set Master Quantity Save your settings by clicking the SAVE icon Category Name ES General Admission Event Category heading title EJ General Admission Event Category Venue ivi ll goy ES civic Ha Row seat colour Please select v Category Date ES june 27th Category Time ES opm Date Expires a te Commences 3 in format hh mm or hh mm in format hh mm or hh mm ss Time Expires e Commences if invalid or empty will default to 23 59 59 if invalid or empty will default to 00 00 00 For your information the current 2014 05 11 20 03 13 server time is Select if this will be
99. idden and that are not part of the standard osConcert software package Be very careful when digging deeper in the settings take notes of any changes you make that are outside of this guide If you break the functionality you may need to revert back to the default set up This User Manual is focusing on getting started with osConcert and explains the sections that your project may require For more refer to our separate on line PDF guides For Developers at each chapter we state customized Developers notes Contact us for more Technical Developers Support Especially first time users PLEASE take your time to read this User Manual carefully Check the HELP Document or Email us any questions you may have osConcert support Try to understand and enjoy the simple features that this User Manual explores and we are sure that your business will be a success osConcert by cartzone Page 6 of total 105 Pages osConcert visual online seat reservation Please Read yes this is important Your ultimate goal is to allow your visitors to choose seats register an account which is optional and then to make an order for the products they have added to their shopping basket Note that Seats are Products and osConcert will help you to monitor the products sales or reservations as a visual aid osConcert can also generate a sales report in the format of an Excel or PDF file For every
100. ill create a Tax Class ID in the database The ID can be found in the tax_class table that will be created after you created the new Booking Fee Class At this moment there is no setting for this and you may want to ask help of a webmaster to assist you with this as linking A Tax Service or Booking Fee to products and to the correct GEO zone is usually managed at your phpMyAdmin database See Setting up Service Charge or Booking Fee Tax Amount Display Settings On the Admin gt Payment gt Tax main page the following Tax Amount Display Settings can be set up Back to Payments Menu osConcert by cartzone Page 77 of total 105 Pages osConcert visual online seat reservation ft Payment Tax User admin Account Settings Signout Help Tax Options e_N CARI eUe Payment Gateways Currencies Tickets Advanced Quick Links a TICKET You can enable more options in the oSConcert Settings DISCOUNTS Tax Decimal Places Display Prices with Tax COUPONS oO false El Menus Orders PURCHASED Customers Concert Details Shop Settings Seatplan Channels Products CMs Marketing Sales pamen Tax Decimal Places To pad the Tax value with a decimal value click Admin gt Payment gt Tax gt Tax Decimal Places Default 0 Display Prices with Tax The order price can be displayed included in the ticket price or state the Tax separately at the confirmation page
101. in Account Settings Signout Help Clear Cache Add to Quick Links Front End f Product Messages QD Genera Surveys eMarketing SMS Marketing CART ZUNE Wallet O Quick Links TICKET DISCOUNTS COUPONS No warranty is provided El Menus Redistributable under the GNU General Public License a SEND test email Customers Concert Details SALES Edit the text and add remove the field references as you wish Do not forget the required Subject and Reply to fields Click the SAVE button to save your settings Save osConcert by cartzone Page 43 of total 105 Pages osConcert visual online seat reservation Product Sale x Email Subject losConcert Seat Reservation Order Required Email Reply to webmaster cartzone co uk __ Required Email Text a a B Z U ac gt BS B Styles gt Format f bLevyOnrQe HOt t ei x n 2 2 4 3 a HATA Kj Ala ass we NT A P k Personal details a First_Name a Store_Logo Oi Last_Name Company Store_Owner Dear First_ Name Last_ Name Serpe cima re_Email Thank you for your purchase The details of your order are below Street_Address Post_Code Suburb Date_Purchased a Country Delivery Details irr N Of Pains Aven nO Of 4 m Email Format Text and HTML Email Telephone Email_Address Delivery details Delivery_Name Delivery_Company DEVELOPERS edit email_ messages table d
102. includes socal_networking php to embed the links that you acquire from any social networks DEVELOPERS edit includes social_networking php Maximum quantity in cart Set the maximum number of tickets per order O unlimited Use for example when 1 registered user can only order 1 ticket Default 0 Purchase without an Account Set to Yes if you want your customers to be able to purchase tickets without an account Default No Not recommended when eTickets are enabled osConcert does not recommend enabling PWA if eTickets are enabled If customers miss the chance to generate and save their PDF eTickets at checkout success they will need to access their Account at a later time in order to generate view and print eTickets Remember the default email receipt can send users to their Account to generate eTickets at their leisure Disable creating account entirely Do you want to skip log in entirely and send customers directly to check out process Handy for Free tickets but do note that NO user details will be registered printed on the E tickets Default No Not recommended when eTickets are enabled Back to osConcert Settings Menu osConcert by cartcone Page 20 of total 105 Pages osConcert visual online seat reservation Show subcategory count For reserved seating with visual seat plans Enable setting to calculate count and view remaining OR the available seats in a sub category Choose Reserved
103. inked image to your Featured Products Admin gt Products gt Featured For GA Products Only see more about Featured Products Maybe useful for GA products Will randomize Special Discounted products Admin gt Products gt Specials Best for GA products When a registered customer is logged in this will show a review of their Order History with links to their Account This will show a Login Box for Username and Password If Wallet Payments are enabled this will show the registered users available balance or a link to Add Funds We can have a clickable banner here DEVELOPERS Edit boxes banner php to add an image and hyperlink Advanced Search box Maybe useful for GA Events osConcert py cartcone Page 99 of total 105 Pages osConcert visual online seat reservation 12 Customers Manage customers data Manage Customers Manage Customers Advanced Customers Search Eg Create Add WALLET Customer FUNDS office box webmaster osconcert com 07 09 2014 07 09 2014 i i CHANGE PASSWORD EDIT CUSTOME EMAIL name user webmaster cartzone co uk 01 01 1970 01 01 1970 DELETE CUSTOMER Most of the fields you ll see in Edit Customer will be the fields you have chosen when you created the Sign Up form Admin gt Shop Settings gt Advanced gt Customers You will have options to add the customer to your Newsletter a Customer Group with discount or you could BLOCK the account or su
104. intenance t Advanced Orders Status Quick Links Quick Links bf i Values Logging Sessions TICKET Reports Backups Who s Online DISCOUNTS Compatability Test Customers HT MLAs Store Owner cartZone UK E Mail Address webmaster cartzone co uk E Mail From webmaster cartzone co uk Country 225 State Province Mississippi Send Admin Confirmation and Extra Order Emails To Store Address and Phone cart7one UK London LW1 Eaz Default theme Company Logo Marketing cartzone osconcert png Sales Payment Date format to display dates Server Date Offset Reports d m 6 My Account We are selling seats as Products Time format to display time P Tools _ Products 12 Front End There is also easy access to most of the software settings at the foot of most pages QUICK CONFIGURATION LINKS You can get to most configurations but a lot of these do not apply to osConcert be careful and take notes of settings you are changing in case you have to reverse QUICK CONFIGURATION LINKS Cache 3 codereadrcom 6 eTicket Settings 38 Customer Details 33 Free Checkout 1 Delivery 10 geolP 3 Download 4 E Mail Options 13 Gzip Compression HtmlAreal22 Images 16 Logging 5 Marketing Options Module Options 36 My Storef15 My Store Advanced 8 osConcert Settings 28 Payment Options Product Advanced 1 Product Listing 11 Reports 3 Sessions 9 Show Date Expiry 2 Site Maintenance 13 SM5 5 Stock 5 Surveys
105. irectly to add a bunch of html Social Networking osConcert has a build in Social Networking bar that when enabled shows your social networking icons for Twitter FaceBook Linkedin and Googleplus Admin gt Marketing gt Options User demouser A summary of marketing tasks SEO Surveys Newsletters Coupons Marketing Options Marketing Options General Surveys SEO Newsletters You can enable more options in the OSConcert Settings Allow Guest To Tell A Friend true Add Social Bar SALES true PURCHASED Shop Settings Seatplan Channels Products CMS Facebook ID s cartzone Coeoeeeeeeeeeeeeeeeeeee e Googleplus I Add social bar Account Settings User demouser Signout Help Clear Cache eMarketing SMS Marketing Banner Manager Wallet Add to Quick Links Front End Account Settings Signout Help Clear Cache eMarketing SMS Marketing Banner Manager Wallet Show Featured Products on Main Page true Twitter ID osconcert ia Coeeeeeeeeeeeeeeeeeneeee Linkedin ID Show banner in header false Set to TRUE will display a social networking bar in the right top corner of the osConcert header at the front end Default TRUE Note only if an ID is edited the respective social network icon is enabled No ID No icon VIEW ORDER CHECKOUT HERE SEATS LOGIN Welcome Guest osConcert ty cartzone Back to Marketing Menu Page 44 of total 105 Pages
106. iscount Type Type of discount added Coupon If Coupon Discount used or not V Symbol Currency Symbol Concert Price Price of ticket as number Customers Name taken from the actual order Products Name Seat Name and Number Ref ID reference ID Prd ID product ID Payment Payment Method Free Checkout read Free Event Billing Name Back to Payments Menu osConcert by cartzone Page 83 of total 105 Pages osConcert visual online seat reservation Ticket Printing Customers should be informed that they need to set their Adobe reader printing options to allow page handling which will enable multiple tickets per page to be printed at once Adobe reader File Print Page Handling pull down select Multiple pages per sheet Ticket Clear from your server The PDF tickets generated by osConcert consist of 2 sections 1 the PDF Event Ticket PDF section 2 the Ticket Bar PNG Barcode section From time to time you will need to clear out the PDF Event Tickets and Ticket Bar PNG as they are generated in the images folder and will use unnecessary web space over time Eg ticket_bar_3 1 368 png eg events_tickets__ 1242527996 padf Use server date to help you delete unwanted files Bar Coding QR Codes osConcert eTickets have QR 2D Barcode as default while 128 Barcodes are also an option in the osConcert e Ticket Settings Codereadr Codereaadr is
107. l Template Zones Images CART ZUNE Languages Files Admin User Groups Site Maintenance Advanced Orders Status Quick Links Help Manuals Quick Links TICKET Top Administrator DISCOUNTS COUPONS V Customers Orders V Checkout Success Call c entre Staff Prod r V Customers Create Order Process uct Manage El Menus a Reservation Manager V Customers Order Addproducts Demo User Group Orders V Customers Order Addsubscriptions Fulfiller Customers 7 Customers Order Create Blocked Concert Details v Create Order Pr V Customers Order Add Services V Customers Order Addevents CMS Cms Faq Marketing V Configuration Payment V Revieve E V Index Shop Settings V Customers Checkout Cs Result Reports p Cms Level My Account V Cms Homepage Seatplan Channels V Pages Update V Pages osConcert by cartzone Page 95 of total 105 Pages osConcert visual online seat reservation I A Shop Settings Admin User Groups New Permission User admin Account Settings Signout Help Clear Cache Add to Quick Links Front End File Permission General Zones Images CART ZUNE Languages Files Admin User Groups Site Maintenance Advanced Quick Links Help Manuals Quick Links Go To Call Centre Staff x TICKET Call Centre Staff EA x DISCOUNTS COUPONS E Customers Orders V Checkout Success El Men
108. l Customers The osConcert has created a Gift Voucher for you to the value of 20 1 eo demo osconcert gv_redeem php gv_no xxxxxx and entering it during the checkout p es a i Customer All Customers oupon Warning Select Customer From ol All Customers M P To All Newslett r Subscribers Subject name user webmaster cartzone co uk Smith Message se oe 3 B Z U 2 Z B Styles v j a oe be FO wm Q 3 Your customers will receive the Coupon by email All a customer need to do when they receive the COUPON code from you is tick the Redeem Gift Voucher tick box on the front end and enter the Voucher code in the appropriate REDEEM box where it now appears in the checkout process Note that the discount will be calculated and shown in all Order Details and in Reports inside osConcert PAYMENT METHOD Please select the preferred payment method to use on Please Select this order g Cheque Money Order Paypal Credit Cards GIFT VOUCHERS Redeem your Gift Voucher COMMENTS Add Comments to your Order El Continue Checkout Procedure to confirm this order CONTINUE GIFT VOUCHERS Redeem your Gift Voucher v Discount Coupon Gift Voucher Redeem Enter Redeem Code GIFT VOUCHERS Redeem Code de7fdf Value 20 00 Valid Until 26 08 2013 Uses Remaining 1 Back to Sales Menu osConcert ty cartzone
109. lected Box Office disable this payment USA method for that zone a TA N Create Customer office box webmaster osconcert com 07 09 2014 07 09 2014 EI ES Your Personal Details Gender Male Female First Name box Required Last Name office Required Username boxoffice Required Email webmaster osconcert com Required Your Address Street Address 1 way street Required Address 2 City London Required Zip Code 12345 Required Country vl Required SET COUNTRY Box Office State Province Required Your Contact Information Telephone Number 2345678876544 Required No Spaces Please Second Telephone Number No Spaces Please Mobile Number No Spaces Please Back to Payments Menu osConcert by cartzone Page 66 of total 105 Pages osConcert visual online seat reservation Free Payment The Free Payment is an invisible module introduced recently to help users issue complimentary tickets The Free Payment Module works in tandem with the Gift Voucher Coupon feature After the administrator installs and enables the Free Payment Module whenever anybody uses their complimentary coupon code 100 discount e g COMP they will be able to complete the checkout process with as zero order total and if the order status of the module is set at Delivered they will be able to generate and print their tickets without problem IMPORTANT A truly FREE concert is taken care of by a free
110. lumn Concert Details So Name Heading Description Venue Date Time Date gt SHOW 1 SHOW 1 Description Venue Date Time oo gt SHOW 2 SHOW 2 Description Venue Date Time o gt SHOW 3 SHOW 3 Description Venue Date Time o gt SHOW 4 SHOW 4 Description Venue Date Time oo gt SHOW 5 SHOW 5 Description Venue Date Time o gt SHOW 6 SHOW 6 Description Venue Date Time oo gt General Adr General Adr Description Venue GA Date 9pm Date Edit a SHOW In Admin gt Concert Details simply highlight and double click on of the text fields to expand and open the entire row for editing Concert Details ID active Name Heading Description Venue Date Time gt SHOW 1 SHOW 1 Description Venue Date Time Save eaue 2 Today Now Date Bo iy Description text 2nd Show sHow 2 2ndsHow__ SHOW 3 SHOW3 Description enue Date Time gd gt SHOW 4 SHOW 4 Description Venue Date Time Gd gt SHOWS SHOW 5 Description Venue Date Time a gt SHOWG6 SHOW 6 Description Venue Date Time f gt General Admissic General Admissic Description Venue GA Date 9pm Date GA Back to Concert Details Menu osConcert py cartzone Page 86 of total 105 Pages osConcert visual online seat reservation ID Type here an ID eg A note as a quick identifier at the back end Can be text field HTML or left 8 mpty Active Tick box to set Show ACTIVE Green status bullet Show is Live Red status bull
111. nt will set shipping amount to 0 in PayPal PayPal IPN record payment data Log the data sent to PayPal PayPal IPN Add Tax to Amount Add tax amount to order amount will set tax amount to 0 in PayPal PayPal IPN Update Stock Before Payment Should Products Stock be updated even when the payment is not yet COMPLETED PayPal IPN Allowed Currencies Allowed currencies in which customers can pay Allowed by PayPal AUD BRL CAD CZK DKK EUR HKD HUF ILS JPY MYR MXN NOK NZD PHP PLN GBP RUB SGD SEK CHF TWD THB TRY USD Allowed in your shop GBP To add more currencies to your shop go to Localiza PayPal IPN Default Currency Default currency to use when customer try to pay in a NON allowed because of PayPal or you currency True False sales cartzone co uk osconcert paypal_notify php True False True False True False L True False True False GBP GBP PayPal IPN Test Mode Run in TEST MODE If so you will be able to send TEST IPN from Admin gt PayPal_IPN gt Test_IPN BUT you will not be able to receive real IPN s from PayPal PayPal IPN Payment Zone If a zone is selected only enable this payment method for that zone Paypal IPN Exclude these Countries If countries are selected disable this payment method for that countries Paypal IPN Exclude these Zones If a zone is selected disable this payment method for that zone
112. nt End Static Pages CO Homepage ews CART ZUNE Static Pages Search Q Go To Ticket Delivery Quick Links noer e DISCOUNTS New Page ERESIA Ticket Delivery ii Privacy Notice El Menus m dars Terms of Service Customers About us Concert Details SALES News PURCHASED Article Management Reviews Management Shop Settings F b Reviews Selimgs Lasing a lt FrontPage Settings Sticky Settings Seatplan Channels gt FAQ Reviews Management Listing Settings Reviews Settings Sticky Settings FrontPage Settings Other Settings N Payment On the preview pane of the Ticket Delivery Static Page it is possible to change the display STATUS green red by clicking the GREEN bullet ade The listing of the Static Pages is set by default by osConcert but the listing sequence of the Static Pages on the Front End can be changed by clicking the small blue UP or DOWN buttons next to the green status bullet osConcert by cartcone HRHHH Page 1 of total 105 Pages osConcert visual online seat reservation Ticket Delivery On the Ticket Delivery you write for example Refund information or the Right to cancel a show without prior notice Click on the Ticket Delivery to expand On the expanded tab click EDIT Static Pages Search Q Go To Ticket Delivery Levell New Page gt e Te Deine Edit Your Ticket Delivery Advice Here Level2 N Show 10 New Subpage g
113. ode Uses per Coupon Uses per Customer Start Date End Date Apply coupon Apply coupon Product none w 0 00 0 00 26 w August w 2012 26 w August Event Subscription i 2013 iw All Categories Service Categories Categories Categories Categories SHOW 1 SHOW 2 Categories Available Show 1 Rows Show 2 Rows Show 3 Rows General Admission event Product A short name for the coupon A description of the coupon for the customer The value of the discount for the coupon either fixed or add a on the end for a percentage discount The minimum order value before the coupon is valid The coupon gives free shipping on an order Note This overrides the coupon_amount figure but respects the minimum order value You can enter your own code here or leave blank for an auto generated one The maximum number of times the coupon can be used leave blank if you want no limit Number of times a user can use the coupon leave blank for no limit jd from Selected Categories or List Events Subscription Service Selected Categories Usually the All Categories is suffice but you can apply the discount coupon to a certain category or product Click the PREVIEW button and click the CONFIRM button New Discount Coupon Coupon Name en Coupon Description en TaxClass Coupon Price Net Coupon Price Gross Coupon Minimum
114. oduct has a master quantity enabling the Admin gt Shop Settings gt Advanced gt e Ticket Settings gt Ticket Print Master Quantity true a predetermined set of eTickets can be produced Very handy for someone who wants a software to print tickets of their own design It has been tested on the default osConcert seatplan with up to 500 tickets that takes about 6 minutes to generate and may be slower on some Servers Use foldernames is optional as it was found that on some setups the venue date time etc were not being picked up properly If selected then the tickets will be saved in folders subfolders by name the default folder is admin tickets output If they are wanting just to print the lot then I d deselect use foldernames and that will just dump all the tickets into the output folder or zip Once downloaded the zip can be opened into a fresh folder all files selected and then print osConcert py cartcone Page 102 of total 105 Pages osConcert visual online seat reservation Quantities this will print multiple copies of a ticket if the products_ quantity is gt 1 e g for GA with 99 seats then you ll get 99 different files with a suffix from _1 to 98 In addition it will adjust for tickets already sold and will always print one takes the value from products_ ordered If not downloading the zipped pdfs then after they are created a link will display to view the new files Advanced eTicket Editor A
115. oducts Status z Date Added Last Modified 01 01 2013 Payment Shop Settings Reports Click YELLOW folder to DRILL THRU to next level Or select EDIT o SHOW 10 SHOW 11 Q SHOW 12 PTTYTITTTTy New Category New Product ategories 1 Product 0 _picl png Subcategories 14 Product 350 Back to Products Menu To edit the next level Search Categories Products Go To SHOW 1 Edit f Delete Move id Date Added C row D Last Modified C row E Click YELLOW folder to DRILL THRU to next level ie Row F o Image Does Not Exist aS Subcategories 0 Row H i Product 20 Row I M rows A Copy Product Attributes to Row K o ALL products in Category Row L o Copy to Row M i Row N o Categarie 14 osConcert by cartzone Page 37 of total 105 Pages osConcert visual online seat reservation Search Categories Products ctr me Categories Products Status Action Seat Al L seat a1 D e gt I seat a2 DO Li seat a3 De Lid s HIDE 6 White buttons will hide seats completely Edit Date Added seat A4 Last Modified E Seat AS G Seat AG D seat AY B Seat AS 4 Seat AQ ticket_icon gif k seat A10 Price 39 99 seat Al2 seat Als k seat Al4 LS seat A15 A seat A16 G seat A17 eeooo00000000 0 Seooocoocooooooos k seat A18 Click seats OUT OF STOCK by clicking Status RED Click seats IN STOCK
116. oe Voter Date Tome i SHOW t HOW J Drew tiptoe cewe Date Teme SHOW 4 VOW 4 lens rpt som caor Date Tame i Vow 5 HOW 5 Chew tiptoe cee Date Tame 5 b SHOWS SHOW 6 Deu ript som vease Date Tome 5 Lenci al Aden Cee et al Adanta Dew tiptoe vease A Date oe Date cA 5 Concert Details 6 ID activ Name Heading Description Venue Date Time Date SHOW 1 SHOW 1 Description Venue Date Time n E Color Price Seats Locks Sold l yellow 10 00 red 15 00 Description Venue Date Time 2 gt SHOW 3 SHOW 3 Description Venue Date Time PE gt SHOW 4 SHOW 4 Description Venue Date Time a SHOWS5 SHOW 5 Description Venue Date Time 2 SHOW 6 SHOW 6 Description Venue Date Time an General Adn General Adn Description 9pm Date C You will see your price banding listed with some information about total seats for the color band and how many seats are sold Double click to open a price text field IMPORTANT Press ENTER on your keyboard to SAVE the new values yelow 10 00 248 o 4 red 15 00 72 0 8 To close the editing mode click again on the small blue arrow on the left How to arrange SHOWS in a sort order for the Front End menu Simply drag and drop a row to arrange a sort order for the Front End main menu Concert Details ID active Name Heading Description Venue Date Time Date ID gt gt SHOW 1 SHOW 1 Description Venue Date Time od mae Ya SHOW 2 SHOW 2
117. of colors Select a color and save the category On the Front End that whole row of seats will be your chosen color banding Row A Category Name Category Venue Category Date Category Time Description ES DEVELOPERS TIP El Row A E2 E Category heading title EG Row A Row seat colour Please select Please select Sky Blue Teal Thistle Yellow Use this SQL query in phpMyAdmin to quickly clear all test orders and make the orders tables ready TRUNCATE TABLE orders TRUNCATE TABLE orders_products TRUNCATE TABLE orders_status_history TRUNCATE TABLE orders_total TRUNCATE TABLE orders_products_attributes TRUNCATE TABLE payment_response TRUNCATE TABLE paypalipn_txn IMPORTANT if you have an extra table in the database for your Payment Gateway Remember to TRUNCATE that too Back to Products Menu osConcert by cartzone Page 39 of total 105 Pages osConcert visual online seat reservation 4 Marketing Marketing Templates One of the nice features of osConcert is the editable built in set of templates for email responses and a custom invoice These email templates have default reply email addresses and subject lines and you will need to change these details to your own details and wishes There are total 8 editable email Templates stored in 2 sections of osConcert 7 USER related Templates in Admin gt Marketing gt General g t Marketing General User admin Account
118. om the pull down menus and click either the SEARCH button or the EXPORT TO PDF or EXPORT TO EXCELL button At Orders osConcert SALES User admin Seats Sold Discounts Vouchers Coupons CARTZUNE PURCHASED hr Quick Links a Start Date 12 04 2014 a End Date 12 05 2014 a TICKET 3 Product Box Office All Users vy DATE ID All Tickets v Payment Status Pending DISCOUNTS Pending COUPONS ee Backorder Refunded Menus a Preparing Orders No Records Found Customers Concert Details osConcert Sales Report Account Settings Signout Help Clear Cache Add to Quick Links Front End osConcert SALES y C Sub Totals Export to PDF Export to Excel Export CSV Enable or disable the Sub Totals tickbox After the SEARCH button is clicked the following Sales Report will show Start Date 12 04 2014 a End Date 12 05 2014 a Product Box Office All Users v DATE ID All Tickets iv Payment Status Delivered PAGE 1 2 Next Total Count 47 NET TOTAL 458 60 Product Ord ID Tix ID Print Date ID SHOW Date Purchased Client Billing Name Qty Seat S130 1 156 156_484 N DATE 1 SHOW 1 15 04 2014 box office 1 Seat S128 2 156 156_486 N DATE 1 SHOW 1 15 04 2014 box office 1 Seat Al 3 157 157_4267 N JAN 26th SHOW 6 16 04 2014 box office box office 1 Seat A5 4 157 157_4276 N JAN 26th SHOW 6 16 04 2014 box office box office 1 Seat E3 5 157 157_4313 N JAN 26th SHOW 6 16 04 2014 box office box office
119. one Page 26 of total 105 Pages osConcert visual online seat reservation Category name Front Left Menus Text field Min 1 Max 17 characters Category heading title front end pages Text field Min 1 Max 17 characters Category Date Text field for the Show Date eg 14th Jan 13 or New Years Day Category Time Text field for the show Time 1 PM 13 00hr from 13 00hr etc Date show Expires Time show Expires Date Show Commences Time show Commences Master quantity General Admission Tick box if GA show with a Master Quantity See Master Quantity products only Description Text field or HTML script Upload a new Cat Show image Upload delete a Cat Show image See Editing Show Image Back to Products Menu Show Image editing In Products Each Show can have its own Show Image This is the category image that your customers see when they click on a loaded show at the front end and you see in the Show tab summary Admin gt Proaducts Click and expand the Show tab that needs editing At Products User admin Account Settings Signout Help Clear Cache Add to Quick Links Front End Manage Products Shipping Specials Advanced cnr cuNc Alternative Edit Categories Date Expiry Categories Products A 2 Search G Quick Links a eos A or ZL E i New Category DISCOUNTS n gt SHOW 1 Edit a il COUPONS i ue gt Row A El Menus gt Row B Orders z Row C Customers gt Row D Concert Details CN g
120. only Skip Payment Method false false Back to osConcert Settings Menu osConcert ty cartcone Page 18 of total 105 Pages osConcert visual online seat reservation OsConcert version Text in the top margin of the front end Edit text to suit your needs Can be left empty Default osConvert version information EXAMPLE Blue Valley Theatre Online Booking Back to osConcert Settings Menu Enable How to guide Displays at the front end a How to guide under the seat plan DEVELOPERS To move the positioning of the Howto bar move the code in includes seatplan php mS SF Be SS OEE I I5 es I 11 0 17 18 13 14 13 12 11 10 oe Ba eS le Z hd 30 19 15 17 15 14 E I 11 11 30 19 15 17 18 13 14 13 12 11 10 9 Z E F B Ss ae SF tye BALCONY 1 Click on the 2 Seats will be 3 View Order or Create an Account seats you require added to the cart CHECKOUT Here Privacy Notice Conditions of Use Contact Us Back to osConcert Settings Menu Hide Choose Billing Address Set Yes or No Yes Does NOT allow customer to choose Billing address info on Check out See also Hide Delivery Address t BILLING ADDRESS Please choose from your address book where you would Billing Address user name like the invoice tickets to be sent to L 1 way st London 1234 CHANGE ADDRESS London United Kingdom Hide Delivery Ad
121. provided Redistributable under the GNU General Public License Of each Admin group the following sections and osConcert menu options can be un ticked Customer gt gt Orders Cms gt gt Faq Cms gt gt Level Cms gt gt News OsConcert Customer Checkout Customer Create Customer gt gt Edit gt gt Orders osConcert ty cartcone _ Page 96 of total 105 Pages osConcert visual online seat reservation Customer gt gt Wallet Marketing gt gt Survey Payments Products Reports gt gt Sales Reports gt gt Products Sales gt gt Coupons Ensure to SAVE the Admin Group access rights settings Create New Admin Group If for whatever reason a complete new Admin User Group needs to be created click the NEW GROUP option Type new Admin Group Name and click the SAVE button Admin Groups Search Q Jump To Top Administrate as New Group Save gt Top Administrator oe Instructor ce Call Centre Manager gt 9 Call Centre Staff gt Product Manager ame Reservation Manager gt Demo User Group gt Fulfiller gt Blocked Via the Pull down menu select the new group via Admin gt Shop Settings gt Admin User Groups gt New Permissions A Shop Settings Admin User Groups New Permission User admin Account Settings Signout Help Clear Cache Add to Quick Links Front End File Permission m General Zones lages CART ZUNE Languages es Admin Use
122. questions or comments osConcert Support Back to Menu osConcert by cartzone Page 104 of total 105 Pages
123. r Groups Site Maintenance Advanced Orders Status Quick Links Help Manuals Quick Links Top Administrator TICKET Top Administrator De T DISCOUNTS Call Centre Manager Call Centre Staff COUPONS V Customers Orders Product Manager Reservation Manager Checkout Success Demo User Group K Fulfiller El Menus a V Customers Create Order Process Blocked V Customers Order Addproducts Web e ve Orders et V Customers Order Addsubscriptions Customers V Customers Order Create Concert Details 2 ae ce a V Customers Order Add Services 2 V Customers Order Addevents CMS V Cms Faq Marketing V Configuration Payment V Revievs 5 v Shop Settings Jade V Customers Checkout Cs Result Re J Cms Level My Account Vi Cms Homepage Seatplan Channels V Pages Update V Pages V Cms Mainpage To grant Web Developer s access to the various osConcert sections tick the respective options and click SAVE Go To Web Developer Web Developer ars gt Orders heckout Success ustomers Create Order Process ustomers Order Addproducts ustomers Order Addsubscriptions ustomers Order Create eate Order ustomers Order Add Services ustomers Order Addevents gt Faq Configuration Revievs dex tomers Checkout Cs Res
124. rder Totals osConcert py cartcone Page 103 of total 105 Pages osConcert visual online seat reservation A Payment gt Advanced Order Totals User admin Account Settings Signout Help Order Total Modules Payment Gateways X Currencies CART ZUNE 81 E Order Total Modules 9 Quick Links a Installed Modules TICKET s SubTotal DISCOUNTS COUPONS Total UnInstalled Modules Discount Coupons Menus a El Low Order Fee Orders oe Global Quantity Discount SALES Shipping PURCHASED Service Charge Customers Concert Details s Settings Shop Settings 0 05 Taal Seatplan Channels Amount Rounding Factor Products CMS j No warranty is provided Marketing Redistributable under the GNU General Public License Sales Clear Cache When the seat plan cache has been enabled the cache creates a memory of the seat plan pages for faster rendering to the visitors browser and if you are editing products prices etc you may not see the changes immediately In this case then it would be better to clear the seat plan cache Admin gt Clear Cache will do that for you Clear cache will empty the cached pages in the cache directory 15 More resources You can find more HELP and requesting support for specific questions and tasks by using one of the following Check the HELP documents in Admin gt Help Manuals Log in to http www osconcert com support Email us your
125. rders Please select the prefered payment method to use on this order Alease Select Customers Concert Details Cheque Money Order Payment selection at Front End Products Bank Transfer Payment BANK TRANSFER i CMS Paypal Credit Cards PayPal oa s Marketing Add Comments to your Order O Shon Settinas Continue Checkout Procedure Continue Payment Order Status and Ticket Delivery In osConcert as in any shopping cart it is important to understand the order status We should remember that a Pending status will mean that we have yet to collect full payment and a Delivered status will mean that we have full payment and we can release our PDF E Tickets for download and printing All our Payment Modules will need the correct payment status We have Pending 1 Processed 2 Delivered 3 Backorder 4 Refund 5 and Preparing Paypal 6 where is the programming element IMPORTANT It is recommended that new users DO NOT set the delivery status of a Payment Module to Processed as the final status The Payment Modules for paid ticket sales with osConcert are programmed in such way that the default delivery status of e tickets is set to the appropriate delivery setting to ensure a successful transaction If osConcert is set up to offer e tickets for which first a payment needs to be received processed for example by a Cheque Money Order or Bank Transfer the default delivery s
126. resereresrrreesrtresrrrreerereeens 56 Fe COV NE CUNEN N e A EE E E E aac etieae ceataenembaaneebeeatiies 57 Displaying Currencies front end essssssessssrsesrrrrresrrrrrsssrrrrressrrrresssrrrressrrrressarereeseerrressereree 59 Payment Selection at Front End cccccsssssssccccccssssseccccccssseeecceeeasseeeeees 60 Payment Order Status and Ticket Delivery ccccceseccccssseccceesececeeeceeeeeseceseusecesseeceeseneeeeeas 60 Payment Module Inclusions EXclUSIONS cccccccccecsseececcescceeeeeceeceesseueeeuecceeeeseeuuueeueeeeeeeeeuaaas 60 Installing Payment VIO GUY CS i cccecentscesssnsdesiviendeosd cian devasevdsbapeing suas venduasdsGewdeimvenisbapesnedeedventaned stones 59 osConcert by cartzone Page 3 of total 105 Pages GA osConcert visual online seat reservation Deleting a Payment Module sossssssssnsssrenssrrrsesrrresrreessrrressreresreressrerssreresrrerssrereserersseeresereesseere 59 Payment Modules introduction ccccssssccccssssscccccssseccccssssecccceessececeaeees 62 Chegue Money OS ennenen EE 62 COD Cash ON DEVET sacrer EE 63 Paypal Paypal Credit Cards IPN cccccccccccsccsssssssseeeceeecccecesseeeeeeeeeeeeeesssseeeeceeeeesseeeeeeeeeaagees 64 BOK OTO a esses cineca bees srs ce asses sais ot aetna canoes aan eaeoesunnsrarscee 66 Free Payment Complimentary Tickets cccccccccssssecceecesseccceeeeeseccesseeeeecceeseee
127. riasi My Account cartzone Seatplan Channels poe Call Centre Manager Date format t pa Call Centre Staff Tools a d m Y Front End r Product Manager Help Manuals We are sellin gt Reservation Manager Su Products gt gt Demo User Group cartZone gt Fulfiller gt Blocked Adding Admin User Member Osconcert has pre loaded Admin User Groups for example Instructor Call Centre Manager and Reservation Manager The access rights for each of these specific group are set to default but can be changed at will Each Group can be populated with new group members It is not required that these Admin users are first registered to the osConcert Front end as customers Select the group to add a new member to and expand the tab Admin Groups Search G A Jump To Top Administrator ea gt New Group gt Top Administrator a Instructor gt Call Centre Manager Call Centre Staff Members Show 10 New Member ty gt Product Manager gt Reservation Manager gt Demo User Group gt Fulfiller gt gt Blocked osConcert by cartzone Page 94 of total 105 Pages osConcert visual online seat reservation Click NEW MEMBER Fill out the credentials of the new Call Centre Staff member Click nde button rae Call Centre Staff Members Show 10 New Member ne Edit delete move B l G To assign a password for the new member that can be changed later at will RE OPEN the tab b
128. rrency settings including the denotation symbol Decimal or Thousands Point can easily be edited to suit your needs If you don t plan to have more than one available currency simply edit the existing currency Just make sure it has a default setting Setting up a New Currency Click on NEW CURRENCY in Admin gt Payment gt Currencies A Payment Currencies User admin Account Settings Signout Help Clear Cache Add to Quick Links Front End Currencies CART ZONE Payment Gateways oh Quick Links El Menus Orders No warranty is provided SALES Redistributable under the GNU General Public License Click to expand the NEW CURRENCY tab then click the EDIT button to fill out the respective fields Save osConcert ty cartcone _ Page 56 of total 105 Pages New Currency Title Code Symbol Left Symbol Right osConcert visual online seat reservation Decimal Point Thousands Point Decimal Places Value Set as default requires a manual update of currency values Title Code Symbol Left front end Symbol Right front end Decimal Point Thousand Point Value Type here the TITLE of the new currency back end information used for the listing at the Admin gt Payment gt Currencies Type here the CODE or an abbreviation of the Currency Code is used in the preview of the expanded currency tab Type the denotation symbol at the LEFT of the amount For
129. spend the account for a period of time VIP Customer field here is not active but can be used in some customization project Customer Groups Admin gt Customers gt Advanced gt Customer Groups Edit the existing Customer Groups or add you own can be used to to identify certain customers for discounts or restrictions with benefits Customer Groups Manage Customers Customer Groups Search O O A New Group Group Name Discount Rate Customer Groups Discount Rate Default 0 00 Yo WholeSale 20 00 Export CSV Below the customer listings is an option to download a Excel CSV file directly from the database 1 Export Customers 2 Export Orders Useful for these managers compiling reports and lists in Excell osConcert by cartcone Page 100 of total 105 Pages osConcert visual online seat reservation 13 New Features 2015 osConcert Cinema Set Up With the correct set up of products and categories osConcert is an effective cinema booking software LOADED with Categories of Screens and Days with Screening Times as products Category Screen gt Run All Night aoe Monday Category Day Products New product Products Screenings 3pm 5pm 8pm 10pm For a General Admission set up we need to activate the following Admin gt Shop Settings gt GA Only true Admin gt Shop Settings gt Advanced gt osConcert Settings gt CINE Style yes Days and tim
130. sscossescossesscosseseossesscossescossessessseseossesee 90 is Sae Pages CGMS are E E E E TE 89 Ticket DEIVETY eecsenenne ona ET E E E 92 Privacy NOTICO naccernenraie a ti 93 T Or N e E E ee oe eee 94 10 Admin User Ca OU Siac cee arte ese circ nan aE eaaa 94 Adding Admin User ICRI se stscica sie ters N aageee ndueeaeaaanenearee 94 Move Member to other Admin group ccccccssseccccssececcesececeesececsenecceseeseceesuecesseuecessegeeeeees 94 EditAdmin Group ACCESS RIGIIIS ereenn na E TE E EEN 95 Create New Admin a Occ apcs terc sents errs E AiE E ra 97 e Temipale S sore a 96 OVO TRENO eena E see a ooetnemnsiond tec aneayoee suanwsasenstieemecte ceca 96 Template CO hs UF aton S aessa E E AES 96 Let Colmi No BOOS enr E E E 96 12 OU Co S ee AANE ee eee 99 FCC 0 0 6 6 eC ee Ce ee rene ner eee 99 Customer OS aoa atte naseesa Tnne ETN 99 EDOT cigs E tonnes ceca E oueds ensues auereie sacs cenaeseunecasieuaceatw meen wisseenn ease 99 To NEW Features eroen SE SEEE seve qeseasesasesncussasusesecceusdwasas 101 osConcert Cinema Set UP sssssessessessessessesseesesserseeseesersersresresersressesresreorrorroresseeseesreseeseeseee 101 PAMCANEe TICKET 102 Advanced elicket EdILOT ssecserrensenrere erne a 102 14 Additional Notes aannannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn mnnn nnmnnn mnnm 103 TREC TE hare 010 Folde eea natn etn eatery enn ee eee ree 103 MACO ONAT n ene nD nn E E 103 Amount Rounding Fa
131. t Privacy Notice gt Terms of Service About us Save Page Name ad Ticket Delivery Page Description B3 B Z U wc ZZ styes Paragraph ae b EF Om A t WOM e Hix x2 4a a ERLER Your Ticket Delivery Advice Here Use the WYSIWYG editor to edit PAGE NAME and type Your Ticket Delivery Article here Click SAVE to save your Static Page text At the Front End the Ticket Delivery Static Page button will show on the left side Menu under the Show listings NOTE Enable Information infobox from Admin gt Shop Settings gt Template gt Edit Template gt infoboxes We proudly present ONLINE THEATRE SEAT RESERVATION gt osConcert visual online seat reservation Complete Solution For Managing Events and Ticket Sales Including General Admission Sales osConcert Combi v7 DEMONSTRATION ONLY Sonets We build and integrate seat plan layouts and then we LOAD them permanently in the system As a user vnan anivy need tn erit and enahle QANFN seat nlans osConcert by cartzone HH Page 92 of total 105 Pages osConcert visual online seat reservation Privacy Notice In the Privacy Notice there is information about the scope of the website text about Information Collection and the use this information Admin gt CMS gt Privacy Notice gt a Privacy Notice Scope This Privacy Policy covers OSCONCERT treatment of personally identifiable information t
132. t Row F Marketi p gt Row G Payment Shop Settings A Coni Then click on the EDIT option on the right hand side to further expand the Show tab that you want to edit Back to Products Menu osConcert by cartzone Page 27 of total 105 Pages osConcert visual online seat reservation New Category G sHow 1 Save Category Name SHOW 1 Category heading title SHOW 1 Category Venue Vi a ie Row seat colour Please select w Category Date ES Date Category Time Time Date Expires my Date Commences A 2 in format hh mm or hh mm ss _ in format hh mm or hh 55 Time Expres s l Time Commences z if invalid or empty will default to 23 59 59 if invalid or empty will default to 00 0 For your information the current 2014 05 11 18 15 58 server time Is Select if this will be a GA show with a Master Please select w Quantity Initial seats available 0 do not edit unless you are sure what you are doing Seats remaining 0 do not edit unless you are sure what you are doing Reservation fee to display 0 0000 If you want to display a reservation fee total enter the appropriate amo re Description Description Category Image No Image Upload a new category Browse No file selected Upload an new ticket Browse No file selected image M image Click the BROWSE button and select the SHOW image to be uploaded To complete the image upload click SAVE Attention osConcert
133. tal 105 Pages osConcert visual online seat reservation Or you could upload a much higher resolution image directly by FTP and reference the image name in the TABLE categories but the higher the resolution the higher the load time of the image Whatever size you upload it will stop at it s longest size either width or height so try to get the image into good proportion to match the proportion of the eTicket dimensions Here is an example of a background image uploaded by FIP 2048 x 923 Pixels the eTicket weighs in at 144kb which is not bad ket ref u p 96731 e i m J 12 3 456 112 Www ca tzo dable only if event is cancelled If there is no ticket to upload via Admin gt Products gt Category gt Edit then the default images ticket jpg will be used So if you only need a general background image for all your shows then it may be easier to simply replace the default images ticket jpg in the application Test E tickets in Admin gt Orders gt Edit gt Ticket at this time PREVIEW DOES NOT WORK Ticket Fonts Top Line is the Bigger Arial Font Bottom Line is the smallest font Event Condition Anything in between is mid sized Arial font That is all we have control of unless you take time to edit the hard coded files in the application Ticket Placeholders GUIDE TO PLACEHOLDERS Concert Name Concert Heading Titles Concert Venue Venue Concert Date Date Concert Time Time D
134. tatus in these Payment Modules is set to Pending And for example for FREE tickets the default delivery status is set to Delivered OsConcert will send an automatic email with the e ticket and customers can also access their account to retrieve e ticket s immediately as there is no need to first process receive any payment Payment Module Inclusions Exclusions A customers sign up address will determine the zone and or the country of ordering The Payment Modules has to be configured to be zone and or country selective if zones and or countries are set to be included or excluded ina Payment Module this payment method is either enabled or disabled for customers in these zone and or countries This is a handy feature if for example to focus money orders from only customers in a certain zone and or country For all customers from all other zones and or countries the Money Order option will not be visible at the front end but these customers will see the other payment options for which they are not excluded osConcert by cartcone Page 60 of total 105 Pages osConcert visual online seat reservation For Free Tickets osConcert has a pre installed Free Payment module if a true 0 order value is detected i e from a 100 COMP coupon discount there is a modified check out bypassing the selected payment method altogether Installing Payment Modules osConcert offers a list of Payment Modules that you c
135. ting all the transactions to your UK PayPal account and all monies are deposited to your PayPal account instead of directly to your bank account For more info PayPal PayFlow NOTE If you are new to the e commerce landscape then you are probably better off working with Paypal Paypal Credit Cards IPN for processing simply because it s an all in one solution that is inexpensive However for merchants who are established process numerous orders daily and need more advanced reporting then PayFlow Pro is the better solution Back to Payments Menu osConcert by cartzone Page 72 of total 105 Pages osConcert visual online seat reservation Tax Module introduction OsConcert comes standard with a Tax module that is integrated in the Payment Modules After a complete setup the Tax module calculates an unlimited amount of Taxes General Service Charges or Fees at the moment of sale The Tax or Service Charges are Zone Country specific and the rate s can be fully customized Tax Setting up Taxes and Service Charges are set up in 3 steps in Admin gt Payment gt Tax ft Payment Tax User admin Account Settings Signout Help 64 Tax Options alll Payment Gateways Currencies CARI cuNc Advanced Rates tr Quick Links You can enable more options in the oSConcert Settings TICKET DISCOUNTS Tax Decimal Places Display Prices with Tax Sonos Oo false Ell Menus a Orders SALES PURCHASED Customers
136. ucts from our GA stock and have them be featured as a responsive clickable image gallery when we activate the Admin gt Marketing gt Options gt Show Featured Products on Mainpage true You can enable more options in the osConcert Settings Show Featured Products on Main Page peers true amp false false Twitter ID Faceb As with Featured Categories we can also activate a Left Column InfoBox gt Featured to show random featured products Ga products events Warning If this option is enabled and there are no featured products selected osConcert will show some text sorry nothing here It aslo worth mentioning that there is a Expiry Date feature for each selected product It may be useful for selling merchandise products also osConcert py cartzone _ Page 46 of total 105 Pages 5 Sales Sales Discount Coupons With osConcert it is possible to generate Discount Coupons or Vouchers osConcert visual online seat reservation Admin gt Orders gt Vouchers Coupons gt Discount Coupons Enable existing Coupons here Goto Admin gt Orders gt Vouchers Coupons Set up new coupons here Click the New Discount Coupon Create the conditions for your Coupon with the help of the guide on the right side New Discount Coupon Coupon Name Coupon Description TaxClass Coupon Price Net Coupon Price Gross Coupon Minimum Order Free Shipping Coupon C
137. uenntonsconesenesiacdeseuiepdentsenetes 12 DEUR WNC TAA Cece rcs ce A E A S 12 CST TEV MO asa ctsa cet E E tween nema cccdnoduceastaee S A 12 Date Display to display dates edcicecicexicccsadvtnctecsvecedesanccesbanwsausustubewsnets EE S EIEEE Raits 12 Server Date aff Set nn OR S 12 We are selling Seats as Products sessssssesreserrserrreerresrrrsrrrertessrresrresrtersrrrsrteserersrrrsreeserreene 12 Time format to display TIME ass sos brccecaccenatncoksearcecenedanseniavs caadeadanieed nudcacesanendendeeonaseddamolsuaseraenacs 13 GA O a E E E 13 Advanced Shop Settings Customers Sign Up For m sscccccssssseees 14 Customer ACCOUNTS TEIAS ce cardi cadcatecadee dec E 14 To enable Customer ACCOUNT FieldS ec cecccceecccsecececccnssceuceueseueseeuceseuseuuceueseuneeueuseueuss 15 To create new Customer ACCOUNT Field 0 cece ecececsesceecsceuceceeseueseenesseuseueuseueseuneeeeuseususs 15 To edit a Customer ACCOUNT FIEIC 0 sscscccosecrescccserccceseevecsesvescesacescsscensvvetesseesesseneceeseetooss 15 2 OSCOMCEN SOCIUS arena accra settee serie ec ceei ena eee E S 17 Ol Ge asa ga EE 0 Rene eee eRe eae E ne nee E E EE A ee eee eee ee 19 Ae 9 oad HOWTO CUE Mareen treme nee ee A 19 Hide Choose BIIAN Ad dof pena ene ae ee ne nee a ee ee ne Ree ee ee 19 FHS DEIN IVANE R 19 Sear PRN aC E aea E E E EE A ee emer 20 Eo Aa MEDUS Bo n E E EE A E 20 SSA Pe SUNS S15 2 orar E 20 AOO S462 FE O ee ene oe ee er
138. ult ms Homepage Pages Update To add a new member to the new group see Adding Admin User Members osConcert by cartzone Page 97 of total 105 Pages osConcert visual online seat reservation 11 Templates The updated osConcert v7 March 2015 has 2 starting templates cartZone light blackZone dark Both are responsive for cellphone and tablet viewing and are styled with the very powerful Bootstrap 3 by Twitter In Admin gt Shop Settings gt Templates gt template gt EDIT Template Management AL e i P gt cartzone default gt osConcert EY Edit Set as default ome Toke beset Paty basch Pot Show Container Border a Main table cellpadding ia nf Include Header Banner Manager Template Color green blue golden belt magenta valencia Header Banner Full p wackoua nwt SS ate Se owy F cory hee Tews p byva DEVELOPERS You can create other color themes editing a css stylesheet templates cartzone css themes Show Container Border There s a border that encompasses the whole of the template This can be set to be visible at 1 pixel width when clicked from red to green Header Banner Manager This has been de activated for now in osConcert Show Original Heading Title These settings can be alternated to show 2 types of headings for the Include Main InfoBox Border Main Table Content Page Main Table Show Original Hea
139. upon 1 Coupon Code Intro 20 Customer uses Coupon 1 g Coupon Amount 20 00 Emai H l sto ry Back to Sales Menu Orders Admin gt Orders When the orders arrive you ll be able to edit each listing Orders Discounts VYouchers Coupons osConcert SALES Create Order PURCHASED Best Customers Orders Search for in Please select Qq Status all Orders w Delete all orders L username username 3 50 00 21 03 2015 Delivered G Yr ft Ae username username 2 75 00 21 03 2015 Refunded REFUND EDIT ORDER username user name 1 30 00 19 03 2015 Delivered perce alan sheer When you edit an order you ll have many options here s where you should edit the ORDER STATUS Customer Delete Date Added Notified Status Ticket Printed Comments O 03 19 2015 22 08 51 X Delivered X Comments Delivered v Send Comments O Please click on Update to save all changes Newoder ka confirmation osConcert ty cartcone Page 52 of total 105 Pages BE osConcert visual online seat reservation osConcert ty cartcone Page 53 of total 105 Pages osConcert visual online seat reservation osConcert Sales Report All orders have an Order Status Among other functions osConcert is using these order statuses to generate a Sales Report on line and that can be Exported to PDF and MS excel as CSV Admin gt Orders gt osConcert Sales Make the appropriate selection fr
140. us a E Customers Create Order Process Orders F Customers Order Addproducts F Customers Order Addsubscriptions Customers Customers Order Create Concert Details ate Order Products mers Order Add Services cus stomers Order Addevents Cms Faq Marketing Configuration Payment F Revievs Shop Settings F Index Reports EF Customers Checkout Cs Result MyA t Level Sa ds Cms Homepage E Pages Update a Pages ll A Shop Settings Admin User Groups New Permission User admin Account Settings Signout Help Clear Cache Add to Quick Links Front End 64 File Permission a General Zones Images CART ZUNE Languages S Admin User Groups Site Maintenance Advanced Orders Quick Links Help Manuals Quick Links Go To Call Centre Staff a TICKET Call Centre Staff EA F DISCOUNTS COUPONS E Customers Orders 7 Checkout Success EI Menus a E Customers Create Order Process Orders F Customers Order Addproducts E Customers Order Addsubscriptions Customers Customers Order Create Products E Customers Order Add Services cus F Customers Order Addevents Cms Faq Marketing l Configuration Payment E Revievs Shop Settings F Index Reports E Customers Checkout Cs Result Mya as al oas Level Se Ee Cms Homepage E Pages Update Pages F Surveys Edit F Ticket Subscriptions E Send Email E Copy Messages T Create F Mainpage Call Centre Staff No warranty is
141. ustomer s basket only those tickets already physically sold In case a customer is trying to buy too many tickets the following happens lf the customer is trying to order more tickets than there are available in the respective category the customer will get redirected to MY ORDER and a message will show WHAT SEATS ARE IN MY ORDER Remove Seat s Quantity Total E OAP 55 41 25 General Admission evep Sample Hall Today Now 50 tickets available Tickets marked with are not available in the quantity you desire Please adjust the quantity that you wish to order Sub Total 41 25 UPDATE ORDER CONTINUE SHOPPING CHECKOUT If the customer is trying to order more than the remaining Master Quantity figure then when they try to Check out the customer will get redirected to their MY ORDER with the remaining seats message as shown osConcert by cartzone Page 35 of total 105 Pages osConcert visual online seat reservation WHAT SEATS ARE IN MY ORDER Remove Seat s Quantity Total E OAP 6 19 50 General Admission eve Sample Hall Today Now There are only 25 seats remaining for this show Sub Total 19 50 There are limited seats left for a show you are trying to book Please adjust the quantities that you wish to order UPDATE ORDER CONTINUE SHOPPING CHECKOUT If eventually the master quantity is reached i e the venue is full then when the order is processed that rea
142. vailable on request is a more advanced eTicket editor utilizing a more improved PDF class TCPDF 14 Additional Notes To get the most out of osConcert please note the following additional notes Installation Folder Ensure the osConcert installation folder on your server is REMOVED after you have your site up and running My Account Admin We encourage all Administrators to strengthen the Admin password in Admin gt My Account The Admin Account is accessible from all menus and sections in osConcert At Shop Settings General User admin ss yo Settings Signout Help Clear Cache Add to Quick Links Front End My Store Template lt Images CART cUNc Languages Files er Groups Site Maintenance Advanced Orders Status Links Quick Links TICKET You can enable more options in the OSConcert Settings DISCOUNTS COUPONS Store Name Store Owner El Menus ft My Account User admin Account Settings Signout Help Clear Cache Orders 7 PURCHASED a Admin Account Customers Concert Details Update Account SALES Shop Settings Seatplan Channels My Account Name admin user Email Address webmaster cartzone co uk Password Hidden Group Level Top Administrator Account Created 2007 04 26 17 35 51 Log Number 24 Last Access 2012 08 04 19 22 58 Modified 2007 04 26 17 35 51 Amount Rounding Factor To round of amounts used in the Order Total Module to a pre defined factor edit the settings in Admin gt Payments gt Advanced gt O
143. ve CodeReadr API Ticket Logo Shop Settings ji True http cartzone co uk demo tic Reports en Y CodeReadr API Key CodeReadr Barcode Size a7cf72598e34e971117eb4e54902da 3 CodeReadr Invalid Ticket CodeReadr Not Released Invalid Ticket ID or unauthori Your payment has not yet been Codereadr API Active Codereadr API Ticket logo Codereadr API Key Codereadr Barcode Size Codereadr Invalid Ticket Codereadr Not Released Back to Payments Menu osConcert visual online seat reservation Default False Only True if you registered and have received the Codereadr API For more info http codereadr com URL for your Codereadr Tickets logo Your API key assigned by Codereadr Select here the bar code size for the Codereadr barcode 3 small Default do not change 2 medium 1 large NOTE This is NOT the size of the barcode printed on your E tickets but the size of the barcode Codereaadr software displays on your scanner device in the event you to scan then upload scanned barcodes This function among other options requires a database and you will also need to register with Codereaar Text field for Codereadr invalid or unauthorized barcode on the scanning device at the moment of scanning the barcode CodeReadr Not Released Your payment has not yet been confirmed You amp amp Text field of Codereadr message when payment is not yet confirmed reply on scanning device at
144. w I Row J Row K Row L General Admissii Italian Buffet Sea also our help document Back to Products Menu User admin Attributes Account Settings Signout Help Clear Cache Add to Quick Links Front End Shipping Alternative Edit Categories New Category SHOW 1 Category Name Category Venue Category Date Category Time Date Expires Time Expires For your information if invalid or empty will default to 23 59 59 BL EL Search qQ x ES sHow 1 Category heading title EE sHOW 1 ES venue Row seat colour Please select v ES Date z EG Time Date Commences a in format hh mm or hh mm ss _ in format hh mm or hh mm ss Time Commences if invalid or empty will default to 00 00 00 the current 2014 05 11 18 15 58 server time is Select if this will be a GA show with a Master Quantity Initial seats available Seats remaining Reservation fee to display 0 0000 Please select y 0 do not edit unless you are sure what you are doing 0 do not edit unless you are sure what you are doing If you want to display a reservation fee total enter the appropriate amount here Description Ea Description Category Image Upload a new category image Ticket image No Image No Image Browse No file selected Upload an new ticket i image Browse No file selected How to best label your Show for the menu and headings osConcert py cartz
145. x office box office 1 Delivered Box Office Staf 6 00 20 18 Seat D130 16116194 N DATE 1 SHOW1 21 4 2014 box office box office 1 Delivered Box Office Staf 6 00 44 gt H products _sales_new_1_1399868200 3 manmanan matm hmmmh EEn mma Am mEn a 5 IKS Illl me Back to Sales Menu osConcert py cartzone Page 55 of total 105 Pages osConcert visual online seat reservation 6 Payments In Admin gt Payment the payment related modules Payment gateways Tax Currencies and Tickets are configured and managed Note that the modules in this chapter are explained in order of setting up importance A Payment Payment Gateways User admin Account Settings Signout Help Clear Cache Add to Quick Links Front End 64 Payment Modules a gt Payment Gateways ax Currencies ets CART ZUNE Advanced vw Quick Links a n TICKET Disco MA EL Oe LGE COUF 1 aaa aaa Payment Gateways X Currencies Tickets E Menu Order HR aao A o SALE PURCnhaocu Customers Concert Details Shop Settings Seatplan Channels Products CMS ee pi Marketing Hare naris Sales nage sib ma Reports dum My Account on amp Tools a udhe Front End cartZone No warranty is provided Redistributable under the GNU General Public License Back to Payments Menu Currencies In osConcert any currency can be created and edited at any time The default currency of osConcert is USD but this default setting and any other cu
146. y clicking the EDIT button gt Call Centre Staff Members New Member Gordon Farmer S ave Firstname Gordon Lastname Farmer Email Address gordon osconcert com E Assign a password and click the SAVE button Edit Admin Group Access Rights Of each Admin Group specific access rights can be configured Admin gt Shop Settings gt Admin User Groups gt New Permissions then jump to Admin Group via pull down menu CART ZONE Languages Files Admin User Groups Site Maintenance A Shop Settings Admin User Groups User admin Account Settings Signout Help Clear Cache Add to Quick Links Front End Admin Groups gt General Template Zones Images Advanced O Orders Status NewePermission PETT naan z f gt Quick Links Admin Groups AAA ae gt Jump To Top Administrator TICKET DISCOUNTS ame New Group Ni COUPONS Top Administrator i on gt Instructor El Menus gt Call Centre Manager Orders A Call Centre Staff Customers ae Delain gt Product Manager Products gt Reservation Manager CMS gt Demo User Group ing gt Fulfiller Payment gt Blocked Shop Settings Reports My Account No warranty is provided Seatplan Channels Redistributable under the GNU General Public License A Shop Settings Admin User Groups New Permission User admin Account Settings Signout Help Clear Cache Add to Front End File Permission Genera
147. your selection x a Mos gt Bute re Caerphilly Cambridgeshire Cardiff Carmarthenshire Ceredigion Cheshire Clackmannanshire Cornwall Send Admin confirmation and Extra Order Store Address and Phone Default Theme Company Logo Date Display to display dates Date format to display dates IMPORTANT Set this field to receive order confirmations to your mailbox Separate multiple emails with a comma Edit to display Store address and Phone number s Select a template from the drop down list Light Cartzone default Dark Blackzone Must be png format There is no forcible limit to the image size just a recommended limit of 200px W NOTE this image will be used throughout the site and email responses so keep it small and neat If your logo is too big it will corrupt some pages and a user s email browser window Click and select from the pull down a date format Default dd mm yyyy x seats as Products Server Date off set We are selling Seats as Products We are selling seats as Products ucts _ Everitt isurpfiptions siifces nT a fe l Back to Shop Settings Menu Set your time zone based on GMT This time is used for log files and for example in confirmation emails Items sold in the shop are Seats as Products Note that osConcert does not support other sections of this software Use at your own risk Default Products
148. ys gt Tickets or via TICKET in the Quick Links Menu left side ft Pa yment Payment Gateways User admin Account Settings Payment Modules Payment Gateways p s i Currencies Tickets LAr LUNE Advanced Payment Modules Quick Links Leer Roce Sl Mee UniInstalled Modules COUPONS a ANZ Bank Fi Bank Transfer Payment El Menus Authorize net Template Name Events Customer Ticket osConcert by cartcone Page 81 of total 105 Pages lemplate Name Events Customer Ticket Size Width Height E Ticket Logo Background osConcert visual online seat reservation 18 00 E 7 00 3 Upload your ticket jpg image to images folder Or upload at your Admin gt Products gt Category gt Edit gt Ticket Image PLEASE NOTE Upload width is restricted when using the Ticket Image Upload Change the restriction in Admin gt Shop Settings gt Images gt Image Upload Width Image Position Sponsor Logo ticket jpg Left v Make this a jpg e g sponsor_logo jpg to activate it IMPORTANT Recommended size is 200px width Image Position Bar Code Image Position Event Condition Event Condition Position Event Details Content Position E Ticket Guide IMPORTANT Ticket Background Image In osConcert Version 7 it is now possible to upload images for each category SHOW in sponsor_logo png Right v Right v Refundable only if event is cancelled Le

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