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Wireless Security System User`s Guide

1. 22 Nighttime Trouble Alert Holdoff 22 System Status Icons 23 AC Power Icon 23 Phone Line Failure Icon 23 Backup Battery Status Icon 23 Test Mode Icon 23 Remote Installer Access Icon 23 Radio Modem Icon 23 Messaging 24 System Text Messages 24 Displaying Messages 24 Reading Messages 24 Reading Con dential Messages 25 Filtering Messages 25 Sorting Messages 25 Remote Control by Telephone 26 Telephone Remote 26 Calling the System 26 Remote Control 27 Bypassing Sensors Remotely
2. 36 Set Date and Time 37 Display Version 37 Installer Set Options 38 Siren Run Time 38 Fire Horn Run Time 38 Exit Delay 38 Entry Delays 38 24 Hour Emergency Functions 39 Quick Arming 39 Quick Bypass 39 Quick Exit 39 Auto Un bypass 39 Auto Stay 39 Key Fob Arm Disarm Sound 40 Key Fob Disarm After Alarm Sound 40 Exit Delay Restart 40 Cancel Time 40 Cancel Display 41 Dialer Delay
3. 16 Key Fob Emergency 16 Key Fob Auxiliary 16 Wireless Keypad Arming and Disarming 17 Wireless Keypad Arming to Stay Mode 17 Wireless Keypad Arming to Away Mode 17 Wireless Keypad Disarming 17 Wireless Keypad Fire Emergency 17 Wireless Keypad Police Emergency 17 Fire Protection 18 Fire Alarm System 18 Manual Fire Alarm 18 Automatic Fire Alarm 18 Silencing a False Fire Alarm 18 Recommended Smoke Detector Locations 19 Emergency Evacuation Plan 20 Emergency Functions 21 24 Hour Emergency Buttons 21 Panic 21 Fire 21 Emergency 21 System Trouble Alerts 22 Trouble Alert Icon
4. 41 2 Way Voice 41 Telephone Remote Control Answer 41 Regulatory Information 42 Wireless Product Notice 42 FCC Part 15 Notice 42 FCC Telephone Rules and Regulations 42 FCC Part 68 Notice 43 Industry Canada Notice for Canadian users 44 Service Information 45 Important Power Supply Notice 45 Important Notice 46 Alarm System Limitations 46 Limited Warranty 47 Index 48 2 System Overview General Information This system provides three forms of protection burglary re and emergency depending on the options set by the installer The system consists of the Control Panel with a color touch screen wireless sensors that provide perimeter and interior burglary protection and wireless smoke and carbon monoxide detectors In addition optional remote control key fobs wireless panic pendants and wire
5. 27 System Toolbox 28 User Codes 28 User Code Setup 28 Adding a User Code 28 Changing a User Code 28 Deleting a User Code 29 Duress User Code 29 Adding a Duress User Code 29 Secret Duress Button 29 System History 30 System Test 31 Sensor Test 31 Panel Test 31 Telephone Test 32 Cell Phone Test 33 Chime Options 34 Brightness Volume 35 Backlight Timeout 35 Display Cleaning 36 Touch Screen Calibration
6. to light the display at all times NOTE To conserve the Control Panel s backup battery during an AC power failure the display will go dark after 30 seconds regardless of this setting To set the display backlight time use the following steps 1 On the Home Screen press SECURITY 2 On the Security Screen press MENU 3 On the Menu Screen press TOOLBOX 4 On Toolbox Screen 1 of 3 press the arrow 5 On the Toolbox Screen 2 of 3 press BACKLIGHT TIMEOUT 6 Choose one of the display backlight times and press OK System Toolbox Brightness Volume Screen Backlight Timeout Screen 36 Display Cleaning There is a special option that allows the display to be cleaned The option locks the display for 30 seconds so it can be cleaned without sensing any button presses Clean the display with a dry soft cloth To set the display for cleaning use the following steps 1 On the Home Screen press SECURITY 2 On the Security Screen press MENU 3 On the Menu Screen press TOOLBOX 4 On Toolbox Screen 1 of 3 press the arrow 5 On the Toolbox Screen 2 of 3 press CLEAN SCREEN 6 The Cleaning Screen will be displayed for 30 seconds It will show the time remaining Clean the screen during this time 7 When the timer expires the system will return to the Toolbox Screen Touch Screen Calibration If the touch screen display buttons are not responding properly use the
7. Cell Phone Test Status Cell Phone Test Code Entry Toolbox Screen 3 34 System Toolbox Chime Options On doors and windows monitored by sensors the system can sound a chime to announce that the door or window was opened Sensors can also be set to have the Control Panel say the name of the opening The chime and voice announcements only sound while the system is disarmed At the time of installation the installer sets up each sensor s standard chime option The person with the Master User Code can change the chime options for each sensor to further customize the system as desired NOTE As a global system option the chimes for all the system s sensors can be turned on or off using the CHIME check box on the Menu Screen To setup the chime options individually for each sensor use the following steps 1 On the Home Screen press SECURITY 2 On the Security Screen press MENU 3 Note the two check boxes on the Menu Screen The CHIME check box button turns the chimes on or off for all the system s sensors The VOICE check box button turns the voice announcements for the system s messages on or off except alarm voice messages 4 On the Menu Screen press TOOLBOX 5 On the Toolbox Screen 1 of 3 press CHIME SETUP 6 Enter the Master User Code to setup the chimes for the sensors 7 The Chime Setup Screen will display each of the installed sensors that can chime and the option currently set for
8. 1 of 3 press the arrow 5 On the Toolbox Screen 2 of 3 press SET DATE TIME 6 Use the and arrows to set the current month day and year Press NEXT 7 Use the and arrows to set the hours minutes and AM or PM Press OK 8 A con rmation screen showing the date and time set will be displayed Press OK Display Version The versions of the rmware installed in various parts of the system can be displayed for testing or troubleshooting by your installer To display the rmware versions use the following steps 1 On the Home Screen press SECURITY 2 On the Security Screen press MENU 3 On the Menu Screen press TOOLBOX 4 On Toolbox Screen 1 of 3 press the arrow 5 On the Toolbox Screen 2 of 3 press VERSION 6 Use the and arrows to scroll through the list Press BACK when nished System Toolbox Set Date Screen Set Time Screen Firmware Version Display 38 The installer can set different options for the system to customize the installation The options listed below show the regular settings and have an area or check box to note custom settings Siren Run Time If there is a burglary panic police or emergency alarm the Control Panel will sound the siren for a preset time After the time expires the siren will stop sounding Auxiliary alarms run for an unlimited time SIREN RUN TIME 4 Minutes regular setting
9. If an issue occurs such as a low sensor battery the trouble alert will be displayed and logged by the Control Panel and optionally reported to the Central Monitoring Station This way the trouble can be addressed and corrected promptly maintaining the integrity of the system With the system s built in Z Wave home automation capability you can control your Z Wave enabled household appliances from the Control Panel or remotely from a PC and the Internet from anywhere in the world even through your cell phone This is an optional feature check with your security professional for availability with your system Many insurance companies offer discounts on homeowners and renters policies when a security system is installed Discount credits vary with different companies and generally increase in savings with an increase in the level of protection Ask your insurance agent about savings available to you The Go Control Security System 1 Table of Contents System Overview 2 General Information 2 Features 2 General Operation 3 Sensor Types 3 Fire Protection 3 Burglary Prote
10. Stay Mode 10 Entry Delay in Stay Mode 10 Quick Exit in Stay Mode 10 Arming to Stay Mode 11 Away Mode 12 Exit and Entry Delays in Away Mode 12 Exit Delay Restart 12 Silent Exit in Away Mode 12 Quick Exit in Away Mode 12 Auto Stay Mode 12 Arming to Away Mode 13 Disarming the System 14 Disarming from Stay Mode 14 Disarming from Away Mode 14 If a Burglary Alarm Occurs 15 Burglary Alarm Siren 15 Alarm Memory 15 Optional 2 Way Voice Communications 15 Key Fob Arming and Disarming 16 Key Fob Arming to Stay Mode 16 Key Fob Arming to Away Mode 16 Key Fob Disarming
11. occurred while the system was armed 4 Enter a valid User Code to disarm the system In case you press a wrong key the CLEAR button erases the entire entry Press CANCEL if you do not want to disarm at this time Disarming from Away Mode The system should be disarmed from Away Mode while entering the premises 1 Enter the premises through a designated Entry Delay sensor protected door 2 The Disarm Code Screen will display and the Entry Delay beeps will sound The left side of the screen shows any events that have occurred while the system was armed 3 Enter a valid User Code to disarm the system In case you press a wrong key the CLEAR button erases the entire entry Press CANCEL if you do not want to disarm at this time An alarm will occur Burglary Protection Disarm Code Screen The Security Screen System Armed 15 If a Burglary Alarm Occurs If an armed sensor is tripped while the system is armed in the Stay or Away Mode an alarm will occur and the siren will sound Delayed sensors will start the Entry Delay to allow time to disarm the system Instant sensors trigger the alarm right away Most sensors will trigger the alarm siren some sensors may be set to trigger a silent alarm without sounding the siren Burglary Alarm Siren If there is a burglary alarm tripped while the system is armed the Control Panel will sound the alarm siren for a preset time the time can be changed see the Installer Set
12. regular setting Auto Un bypass Normally sensors manually bypassed with the User Toolbox will automatically have their bypasses removed when the system is disarmed The system can be set so sensors that have been manually bypassed will stay bypassed until the bypass is manually removed AUTO UN BYPASS OFF ON regular setting Auto Stay The Auto Stay option will change the arming mode if no one exits after arming the system in Away Mode When the system is armed in the Away Mode the Exit Delay will begin With the Auto Stay option on if a designated exit entry door does not open and close during the Exit Delay the system will arm in the Stay Mode instead of the Away Mode AUTO STAY OFF ON regular setting 40 Key Fob Arm Disarm Sound The system can be set so when it s armed or disarmed by a wireless key fob a beep will sound through the internal and external sounders to indicate that the key fob s signal was received This helps in installations where the Control Panel is not visible or there are no other system status indications at the key fob s location KEY FOB ARM DISARM SOUND OFF regular setting ON Key Fob Disarm After Alarm Sound The system can be set so when it s disarmed with a wireless key fob after an alarm has occurred a special series of beeps will sound through the internal and external sounders This option serves as a safety alert to warn you to approach the premises with
13. 29 Deleting a User Code 1 Press one of the CHANGE USER buttons 2 Press DELETE USER 3 A con rmation screen will display to be sure you really want to delete the user If OK press DELETE USER 4 A con rmation screen will show which user was deleted Press OK NOTE You cannot delete the Master User Code User 1 It can only be changed Duress User Code The Duress User Code User Code 8 performs a special function Controlling the system with this code gives the appearance of normal operation but using it secretly sends a duress report to the Central Monitoring Station to initiate a silent alarm call for help USE THIS CODE ONLY IF SOMEONE IS FORCING YOU TO OPERATE YOUR SECURITY SYSTEM AGAINST YOUR WILL A silent report will be sent to the Central Monitoring Station and they will dispatch help Adding a Duress User Code 1 Press the ADD USER 8 DURESS button 2 A con rmation screen will display press CREATE DURESS USER 3 Enter a four digit code for the new Duress User Code and press OK 4 Enter the Code again to con rm the code and press OK 5 A con rmation screen will display press OK Secret Duress Button On the Home Screen in the lower right corner the Go Control logo is displayed The Go Control logo is the secret duress button With the system armed pressing the Go Control logo will display the standard disarm code entry screen Use a valid User Code or a Duress Use
14. DELAY button 13 Entry Delay in Stay Mode 10 Exit and Entry Delays in Away Mode 12 Exit Delay 11 12 13 38 Exit Delay restart 12 40 F FCC Part 15 notice 42 FCC Part 68 notice 43 FCC Telephone rules and regulations 42 Features 4 FILTERS button 30 Fire alarm system 18 FIRE emergency button 17 18 21 Fire horn run time 38 Fire protection 18 19 20 Force bypassing sensors 9 G Glass break sensor 5 H HOME button 4 11 13 Home screen 6 I If a burglary alarm occurs 15 Industry Canada notice 44 Installer set options 38 39 40 41 K Key fob Arming to Away Mode 16 Arming to Stay Mode 16 Auxiliary 16 Disarming 16 Emergency 16 Key fob arm disarm sound 40 Key fob arming and disarming 16 Key fob disarm after alarm sound 40 Key fob remote 5 L Limited warranty 47 49 Index M Main display screens 6 Manual bypass 9 Manual re alarm 18 Manually bypassing or un bypassing sensors 9 Master User Code 28 34 Menu screen 6 Messages Displaying messages 24 Filtering messages 25 Reading con dential messages 25 Reading messages 24 Sorting messages 25 System messages 24 Messaging 24 Microphone 4 15 Motion sensor 5 N National Fire Protection Association s NFPA Standard 72 19 Nighttime trouble alert holdoff 22 O Operating the system 7 P Panel test 31 Panic button remote 5 PANIC police emergency button 21 Pending alerts 31 Phone line failure icon 23 POLICE button 17 Q Quick arming 11 13 39 Quick bypass 9 11
15. Options section of this manual After the time expires the siren will stop sounding The system can also be set by the installer to allow one or two alarm cycles per sensor per arming period Siren sounds are steady for burglary intermittent horn for re and pulsed for CO detection Alarm Memory If an alarm has occurred while the system was armed the Disarm Screen will show the time and date of the alarm and the sensor s that triggered the alarm After the system is disarmed the Alarm Memory screen will be displayed The Alarm Memory Screen shows the sensor s that have caused the alarm If more than one sensor has been triggered the display will show the order that alarms occurred The alarm memory will automatically clear the next time the system is armed You can also check the CLEAR ALARM HISTORY button and press OK to manually clear the alarm memory 24 hour re and CO sensors that are still violated will remain in alarm memory Anytime there are events stored in alarm memory the Security Screen will display the button The number on the button is the number of sensors that triggered during the alarm remains until acknowledged Press the button to view the Alarm Memory Screen Optional 2 Way Voice Communications 2 way voice communications provides a method for alarm veri cation and can provide emergency assistance The Control Panel contains a built in microphone that can monitor sounds around the area of the Con
16. all of the sensors attached to the protected doors and windows in your home or business The Control Panel knows if each protected door or window is open or closed The open or closed condition of the protected doors and windows is called the sensor status For maximum security all the doors and windows on the premises should be closed when leaving the building In some cases such as when using the security system for protection when staying at home it may be desirable to leave some protected doors or windows open The system uses bypasses to resolve the open door or window conditions Before the system can be armed all protected doors and windows must be closed or bypassed Bypasses and their two types are explained in detail on the next page Checking that All Sensors are Closed In most cases you will be arming the security system with all of the sensor protected doors and windows closed The Control Panel provides several easy ways to verify that all the sensor protected doors and windows are closed before arming the system The button will light green if all sensors are closed The button will not be lit if ANY sensors are open The SECURITY button on the display s Home Screen will light green if all sensors are closed The SECURITY button will be lit orange if ANY sensors are open The ARM button on the display s Security Screen and Menu Screen will light green if all sensors are closed The ARM button will
17. arms all sensor protected perimeter doors and windows interior motion sensors interior glass break sensors and any other sensor protected interior doors The premises must be unoccupied while the system is armed Away Mode is typically used for arming the system during the daytime hours in a residential installation and non business hours in a commercial installation When the system is armed in Away Mode you cannot move about the premises without triggering the burglary alarm if the system is installed with interior motion detectors An alarm will also occur if any sensor protected door or window is opened or glass breakage is detected if glass breakage detectors are installed in your system Exit and Entry Delays in Away Mode Certain sensors such as the front door can be setup by your installer to have a delay before triggering an alarm This provides a way for an authorized person to exit and reenter the premises without triggering an alarm The Exit Delay allows time to leave after arming the system The Entry Delay allows time to disarm the system before an alarm is triggered When arming the system in Away Mode an Entry Delay option check box is shown on the Control Panel s Arming Screen Normally this option check box is checked so the programmed delay doors allow time for disarming the system after the door is opened Un checking this option box removes the delayed alarm trigger from all sensor protected doors
18. be lit orange if ANY sensors are open Viewing Each Sensor s Status The Control Panel will also show you which sensor protected doors and windows are open Your installer has programmed descriptive names for each sensor protected door and window The Control Panel s color display will show the names of which door and windows are open The top area of the display on the Home Security and Menu Screens will list any sensors that are currently open Pressing the STATUS button will also display a list of all open sensors along with general system status and alerts THE HOME BUTTON LIGHTS GREEN WHEN ALL SENSORS ARE CLOSED THE HOME BUTTON WILL NOT BE LIT WHEN ANY SENSORS ARE OPEN THE STATUS BAR SHOWS THE SYSTEM MODE AND WHAT SENSORS ARE OPEN THE ARM BUTTON ON THE SECURITY AND MENU SCREENS LIGHTS GREEN WHEN ALL SENSORS ARE CLOSED THE ARM BUTTON WILL LIGHT ORANGE WHEN ANY SENSORS ARE OPEN 2GIG CNTRL2 9 Burglary Protection Sensor Bypassing Before the system can be armed all protected doors and windows must be closed or bypassed The system uses bypasses to resolve open sensors on protected doors or windows before arming the system When a sensor is bypassed the system ignores that the door or window is open There are two types of sensor bypasses available forced and manual In some cases such as when using the security system for protection when staying at home it may be desirable to leave some sensor prote
19. c doors and windows The installer selected these doors and windows as likely places where an unlawful intrusion might occur and could be detected Each sensor was programmed to have the system react in a speci c way Some sensor types such as smoke detectors carbon monoxide detectors panic buttons etc are always active and can trigger an alarm at any time Other sensors on protected doors and windows are part of the burglary protection part of the system and can be turned on or off Turning on the burglary protection part of the security system is called Arming the System The burglary protection part of the system can be armed in two modes Stay Mode or Away Mode Refer to the oor plan below It shows a typical residential installation and the various types of wireless sensors and their function Example Security System Floor Plan CP GARAGE ES DW PIR CP CONTROL PANEL DW DOOR WINDOW SENSOR PIR MOTION DETECTOR SMKE SMOKE DETECTOR CO CARBON MONOXIDE DETECTOR GB GLASS BREAK SENSOR PAD WIRELESS KEYPAD ES EXTERNAL SIREN LIVING DINING KITCHEN ENTRY BED BATH DEN GB SMKE GB BED PAD CO DW DW DW DW DW DW DW DW DW SMKE PIR DW DW DW FRONT AND SIDE DOOR SENSORS HAVE EXIT ENTRY DELAY SMKE SIDE AND MAIN GARAGE DOOR SENSORS HAVE EXIT ENTRY DELAY 8 Burglary Protection Sensor Status The security system constantly monitors
20. caution as an intruder may still be present KEY FOB DISARM AFTER ALARM SOUND OFF regular setting ON IMPORTANT If you return to the premises and hear the special beeps when disarming with the key fob USE CAUTION The special beeps indicate that an alarm has occurred while you were gone AN INTRUDER MAY STILL BE ON THE PREMISES LEAVE IMMEDIATELY AND CONTACT THE POLICE FROM A SAFE LOCATION Exit Delay Restart The Exit Delay Restart option will extend the Exit Delay one time if you need to re enter the premises When the system is armed in the Away Mode or Stay Mode the Exit Delay gives you time to leave without setting off the alarm With the Exit Delay Restart option re entering the premises after you have left but before the Exit Delay timer expires will restart the Exit Delay timer giving you the full length of time to leave again The restart option only works once each time the system is armed EXIT DELAY RESTART ON regular setting OFF Cancel Time To limit responses to false alarms a cancel message will be sent to the Central Monitoring Station if the system is disarmed within a preset period of time after an alarm is triggered The alarm report is always sent but it will be followed by a cancel report if you disarm the system within the preset time This option helps the Central Monitoring Station to determine whether you accidently caused the alarm or if the alarm report was caused by an int
21. continue to the Arming Screen Manual Bypassing or Un bypassing Sensors In case one or more sensors need to be manually bypassed because of a trouble condition or have their manual bypass removed use the following steps 1 Press MENU TOOLBOX then BYPASSED SENSORS 2 Enter a User Code 3 Press the individual name of the sensor s to bypass or un bypass the sensor s The bypass symbol will display for the manually bypassed sensors Bypasses to all listed sensors can be removed by pressing UNBYPASS ALL 4 Press OK Manual Bypass Sensors Screen Force Bypass Sensors Screen 10 Burglary Protection Stay Mode Stay Mode is for arming the system when people will be staying on the premises Stay Mode arms the sensor protected perimeter doors and windows while not arming the interior motion sensors or other interior doors This allows the premises to be occupied while the system is partially armed Stay Mode is used mostly for arming the system during the evening hours after everyone is inside and no one is expected to enter or leave When the system is armed in Stay Mode you can move about the premises without triggering the burglary alarm All the interior burglary protection is off But if a sensor protected perimeter door or window is opened an alarm will occur Entry Delay in Stay Mode Certain sensors such as the front door can be setup by your installer to have a delay before triggering an alarm This provides a wa
22. if desired Home automation with the built in Z Wave controller for remote controlling Z Wave enabled home appliances optional feature Alarm history with system event log Each alarm and system alert is logged into the system s memory These events can be displayed and reviewed at the Control Panel or remotely by the Central Monitoring Station Real time clock and calendar shows on the system s display and is used to time stamp items in the event log 2 way voice communication After an alarm the system can automatically connect with a Central Station operator so they can converse with people in the premises Remote control of the system over the telephone Remote control of the system using a Web enabled device through the Internet requires GSM cellular radio option Three optional 24 hour emergency functions PANIC FIRE and EMERGENCY These functions can be activated by buttons on the Control Panel using wireless sensors from the wireless keypad or from portable pendant devices 3 System Overview General Operation Following are general operational concepts that your system supports Understanding these concepts will help you to use your security system to it fullest extent Sensor Types The system s wireless sensors have been assigned to selected types sometimes called zones in the alarm industry The sensor type determines how and when the system will react to a
23. or an experienced radio television technician for additional suggestions FCC Telephone Rules and Regulations The FCC requires that this alarm dialer system not make more than 15 repetitive dialing attempts to a single telephone number There are no limitations when the calls are made sequentially to two or more alternative numbers or when these calls are spaced 10 minutes apart to a single number The FCC Rules and Regulations do not specify the re attempt period as this can vary for speci c applications When setting this period take into consideration local interstate foreign and special network call completion characteristics network processing time a suf cient number of rings and busy don t answer modes 43 Regulatory Information FCC Part 68 Notice This equipment complies with Part 68 of the FCC rules and or the requirements adopted by the Administrative Council for Terminal Attachments ACTA On the rear of this equipment is a label that contains among other information a telephone products identi er in the form FCC ID EF4 or US EF4 and ringer equivalence number REN If requested this information must be provided to the telephone company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements as adopted by the ACTA If provided a compliant telephone cord and modular plug is included with this product The ja
24. or monitoring company shall be noti ed if new telephone service e g DSL is installed Industry Canada Notice for Canadian users The Industry Canada IC label identi es certi ed equipment This certi cation means that the equipment meets certain telecommunications network protective operational and safety requirements The IC does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certi ed connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certi ed equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This
25. powered by a plug in power supply In case the power supply becomes unplugged be sure to plug the power supply into an un switched receptacle Do not connect the power supply to a receptacle controlled by a switch YOUR LOCAL ALARM INSTALLATION AND SERVICE PROFESSIONAL 46 Important Notice Alarm System Limitations This security system can not offer guaranteed protection against burglary re or other emergencies Any alarm system whether commercial or residential is subject to compromise or failure to warn for a variety of reasons For example Intruders may gain access through unprotected openings or have the technical sophistication to bypass an alarm sensor or disconnect an alarm warning device Intrusion detectors sensors will not work without power Battery operated devices will not work without batteries with dead batteries or if the batteries are not put in properly Devices powered solely by AC will not work if their AC power supply is cut off for any reason however brie y Signals sent by wireless sensors may be blocked or re ected by metal before they reach the alarm Control Panel even if the signal path has been recently checked during a weekly test Blockage can occur if a metal object has been moved into the sensor s signal path A user may not be able to reach a panic or emergency button quickly enough While smoke detectors have played a key role in reducing residential re death
26. precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The Load Number LN assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Number of all the devices does not exceed 100 The Ringer Equivalence Number REN is used to determine the quantity of devices that may be connected to the telephone line Too many devices may result in some devices not ringing in response to an incoming call In most but not all areas the sum of the REN s should not exceed ve 5 0 To be certain of the number of devices that may be connected to the line contact the telecommunications company to determine the maximum REN for the calling area Refer to the equipment label for the unit s load number or REN number Regulatory Information 45 Service Information Your local Alarm dealer is the person best quali ed to service your alarm system Be sure to set up a routine service schedule with your local Alarm installer THIS EQUIPMENT MUST BE CHECKED BY A QUALIFIED TECHNICIAN AT LEAST EVERY THREE YEARS Important Power Supply Notice The Control Panel is
27. signal from the sensor Some sensors are armed 24 hours a day other sensors are only armed when the system is armed Fire Protection If re protection wireless smoke detectors have been installed in your system they are armed 24 hours a day They will sound an alarm when smoke is detected and can report the re alarm to the Central Monitoring Station Refer to the Fire Alarm System section of this manual for important emergency planning and evacuation information Burglary Protection Burglary protection is provided by perimeter and interior sensors When the system is armed in the Away Mode both perimeter and interior sensors are armed and can trigger an alarm When the system is armed in the Stay Mode only the perimeter sensors are armed and can trigger an alarm Both arming modes offer an Exit Delay that allows time to leave the premises without triggering the alarm Upon re entry the system offers an Entry Delay through certain points of protection that allows you time to disarm the system before an alarm is triggered Sensors can be set to sound a chime and or a voice announcement when they are triggered So you can monitor your doors and windows while the system is disarmed User Codes The system installer has pre programmed a Master User Code for your system This code can be used to control the system as well as assign and change the other seven User Codes The Master User Code can also access several system setup s
28. system This code can be used to control the system as well as assign and change the other seven User Codes The Master User Code can also access several system setup settings in the User Toolbox The other seven User Codes are restricted from those settings in the User Toolbox User Code Setup Only the person with the Master User Code can add or change the other User Codes To setup the User Codes use the following steps 1 On the Home Screen press SECURITY 2 On the Security Screen press MENU 3 On the Menu Screen press TOOLBOX 4 On the Toolbox Screen 1 of 3 press USER CODES 5 Enter the Master User Code the factory setting is 1111 6 The Users Screen displays three users at a time Use the and arrows to scroll through the list Adding a User Code NOTE User Codes 0000 and 0001 are not permitted 1 Press one of the ADD USER buttons 2 Enter a four digit code for the new User Code and press OK 3 Enter the Code again to con rm the code and press OK 4 A con rmation screen will display press OK Changing a User Code 1 Press one of the CHANGE USER buttons 2 Press CHANGE USER PIN 3 Enter a new four digit code for the User Code and press OK 4 Enter the Code again to con rm the code and press OK 5 A con rmation screen will display press OK System Toolbox Users Screen User Code Entry Screen Change Delete User Screen Toolbox Screen 1
29. 1 On the Home Screen press SECURITY 2 On the Security Screen press MENU 3 On the Menu Screen press TOOLBOX 4 On the Toolbox Screen 1 of 3 press SYSTEM HISTORY 5 The log of system events will be displayed Use the and arrows to scroll through the log 6 To choose what s displayed press FILTERS 7 Select the events to display with the check boxes Press ALL to select all the check boxes or NONE to clear all the check boxes Press OK when nished 8 View the system history Press BACK when nished System History Screen System History Filters 31 System Test Even though your security system is self monitoring it is important to regularly test the system manually The System Test is used to test each of the sensors in the system The Master User Code is required to test the system While the system is in test mode a T icon will blink on the upper right of the display IMPORTANT TEST YOUR SECURITY SYSTEM WEEKLY TO ASSURE CONTINUED PROTECTION AND PROPER SYSTEM OPERATION To test the system use the following steps 1 On the Home Screen press SECURITY 2 On the Security Screen press MENU 3 On the Menu Screen press TOOLBOX 4 On the Toolbox Screen 1 of 3 press SYSTEM TEST 5 Enter the Master User Code Sensor Test When each sensor is tested the Control Panel will beep and announce the sensor s name a green bar will light on the display and 1 5 si
30. 13 39 Quick exit 39 Quick Exit in Away Mode 12 Quick Exit in Stay Mode 10 R Radio modem icon 23 Recommended smoke detector locations 19 Regulatory information 42 43 44 Remote control 27 Remote control by telephone 26 27 Remote installer access icon 23 S Secret duress button 29 SECURITY button 14 Security screen 6 Sensor bypassing 9 Sensor test 31 Service information 45 Set date and time 37 SET DATE TIME button 37 SILENCE button 13 Silencing a false re alarm 18 SILENT EXIT button 13 Silent Exit in Away Mode 12 Siren 15 Siren run time 38 Smoke detector 5 18 Speaker 15 Status screen 6 STAY button 11 17 Stay Mode 7 10 System history 30 SYSTEM HISTORY button 30 System status icons 23 System test 31 SYSTEM TEST button 31 System toolbox 28 29 30 31 32 33 34 35 36 37 System trouble alerts 22 T Telephone remote 26 Telephone remote control answer 41 Telephone test 32 Test Mode icon 23 Time 37 Touch screen 4 Touch screen calibration 36 Trouble alert icon 22 U User Code 11 13 18 28 User Code setup 28 User Toolbox 28 V VERSION button 37 Viewing the sensor status 8 W Warranty service 47 Wireless keypad 5 Arming to Away Mode 17 Arming to Stay Mode 17 Disarming 17 Fire Emergency 17 Police Emergency 17 Wireless product notice 42 Wireless sensors 5 Copyright 2010 230083 D YOUR LOCAL ALARM INSTALLATION AND SERVICE PROFESSIONAL
31. 8 Minutes 12 Minutes 16 Minutes Unlimited Fire Horn Run Time If there is a re or carbon monoxide alarm the Control Panel will sound the re alarm horn for a preset time After the time expires the re alarm horn will stop sounding FIRE HORN RUN TIME 4 Minutes regular setting 8 Minutes 12 Minutes 16 Minutes Unlimited Exit Delay The Exit Delay begins immediately after arming the system The delay gives you time to leave through the designated exit entry door without setting off the alarm During the Exit Delay beeps sound and faster beeps sound during the last 10 seconds NOTE Arming remotely does not start an Exit Delay EXIT DELAY 60 Seconds regular setting _________ Seconds For _______________ Door Entry Delays The Entry Delay begins when the designated entry exit door is opened while the system is armed The delay gives you time to disarm the system before triggering the alarm You must enter a User Code on the Control Panel or Wireless Keypad before the Entry Delay time expires During the Entry Delay beeps sound to remind you to disarm the system The system supports two different Entry Delays Entry Delay 1 is for your primary entrance door Entry Delay 2 is for a secondary entrance such as a garage door and is usually set longer to give you time to get to the keypad and disarm the system ENTRY DELAY 1 30 Seconds regular setting _________ Seconds For ____
32. CKUP BATTERY AC Power Icons AC POWER ON AC POWER OFF Phone Line Failure Icon PHONE LINE FAILURE Test Mode Icon SYSTEM IN TEST MODE Remote Installer Access Icon REMOTE ACCESS OCCURRING Radio Modem Icon RADIO MODEM ACTIVE System Status Icons Status Icon Area 24 Messaging System Messages Your security system supports receiving messages from the Central Monitoring Station The messages can be about system upgrades additional services special regional weather alerts etc The messages can be sent for all system users to read or as con dential messages that only the Master User can read Messages can be tagged by the sender as standard or urgent priority Up to 31 text messages can be stored in the Control Panel s memory They can be reviewed through the Control Panel s display Displayed messages can be ltered by type and sorted by date or alphabetically Messages can be saved in the Control Panel or deleted after they are read Displaying Messages When a message is sent to the Control Panel three beeps will sound and the message icon will display on the Security Screen Standard messages will display a blue message icon with a number in the upper right corner indicating the number of unread messages Urgent messages will immediately display a red message icon with an attention symbol in the upper right corner of the icon Reading Messages When a message icon appears follow t
33. RM To bypass sensors you will need to enter a User Code unless the installer has set the system for Quick Bypass 4 On the Arming Screen two check box options can be used with Away Mode The system can be armed without an Entry Delay All perimeter doors will trigger the alarm instantly The system will have to be disarmed with a wireless key fob To arm with all exit entry perimeter doors as instant un check the ENTRY DELAY option button When the SILENT EXIT button is checked the Exit Delay will be doubled and the beeps that normally sound during exit will not sound 5 Press AWAY To arm the system you may need to enter a User Code if your installer has turned off the system s Quick Arming feature 6 The system will arm and show the Exit Delay counting down When the Exit Delay expires the system is fully armed in the Away Mode When the system is armed in the Away Mode beeps will sound during the Exit Delay faster beeps during the last 10 seconds To silence these beeps press SILENCE the Exit Delay will also be extended Burglary Protection The Security Screen The Arming Screen The Bypass Screen Exit Delay Timer amp Silence Button 14 Disarming the System To stop the Control Panel from triggering burglary alarms the system will need to be disarmed Disarming turns off the burglary detection part of the system for sensors that are not 24 hour sensors Disarming also st
34. Wireless Security System User s Guide WARNING Owner s Instruction Notice Not to be removed by anyone except occupant 2GIG CNTRL2 Congratulations on your ownership of a Go Control Security System This wireless system offers protection for your property against burglary protection for yourself and family with 24 hour emergency monitoring and optionally re detection for your home The heart of the system is the Control Panel It receives the wireless radio signals from remote system sensors that monitor doors windows motion detectors smoke detectors carbon monoxide detectors and panic buttons The Control Panel processes these signals and controls the alarm siren The system can communicate to an alarm monitoring Central Station over the regular telephone network and optionally over the cellular telephone network to report violations alarms and system status The Control Panel is operated using its color touch screen display that shows easy to identity buttons and icons The system can be armed or disarmed directly at the Control Panel or by using optional key fob remote controls remotely over the telephone or over the Internet with Web access if enabled by your installer The Control Panel displays helpful information regarding the system and sensor status system and alarm history and trouble alerts Being fully supervised the Go Control Security System continuously monitors itself and its sensors
35. ____ Seconds 2 Way Voice The system can connect with a Central Station operator so they can converse with people in the premises after an alarm The 2 way voice option allows communication to and from the Control Panel and the Central Station 2 way voice communications will occur after the system has made its alarm report Your installer sets which sensors can trigger the 2 way voice option 2 WAY VOICE OFF ON regular setting Telephone Remote Control Answer Your installer selects whether your system supports the remote telephone option or not If the telephone remote control answer option is turned on the system will require calling it twice within 30 seconds for the Control Panel to answer the call See the Remote Control by Telephone section of this manual TELEPHONE REMOTE CONTROL ANSWER OFF ON regular setting Installer Set Options 42 Regulatory Information Wireless Product Notice Radio controls provide a reliable communications link and ll an important need in portable wireless signaling however there are some limitations which must be observed For U S installations only The radios are required to comply with FCC Rules and Regulations as Part 15 devices As such they have limited transmitter power and therefore limited range A receiver cannot respond to more than one transmitted signal at a time and may be blocked by radio signals that occur on or near their operating frequen
36. ___________ Door ENTRY DELAY 2 45 Seconds regular setting _________ Seconds For _______________ Door Installer Set Options 39 Installer Set Options 24 Hour Emergency Functions Three 24 hour emergency functions PANIC FIRE and EMERGENCY can be activated by buttons on the Control Panel The installer can set which emergency buttons on the Control Panel are active ACTIVE CONTROL PANEL EMERGENCY BUTTONS Audible Panic Silent Panic Fire Emergency Quick Arming Quick Arming allows you to arm your system without having to enter a User Code When you press the STAY or AWAY button the system will start to arm without requesting a User Code QUICK ARMING OFF ON regular setting Quick Bypass Normally sensors that are open at the time the system is armed will require force bypassing by entering your User Code The system can be set so a User Code is not required to bypass open sensors when the system is armed QUICK BYPASS OFF regular setting ON Quick Exit The Quick Exit option allows you to start the Exit Delay while the system is armed This allows you to leave the premises without having to disarm and rearm the system When the Quick Exit option is on a QUICK EXIT button will display on the security screen Press the button to start the Exit Delay After Quick Exit the system will fully re arm in the mode that it was in before Stay or Away Mode QUICK EXIT OFF ON
37. arming to Away Mode with a wireless keypad All open sensor protected doors and windows must either be closed or bypassed at the Control Panel before arming with a wireless keypad Wireless Keypad Disarming To disarm the system from Stay or Away Mode using a wireless keypad just enter a User Code Wireless Keypad Fire Emergency To trigger a emergency re alarm using a wireless keypad press the FIRE button for two seconds This option must be enabled by the installer Wireless Keypad Police Emergency To trigger a emergency police panic alarm using a wireless keypad press the POLICE button for two seconds This option must be enabled by the installer Burglary Protection 18 Fire Protection Fire Alarm System Your system may be installed with smoke detectors and carbon monoxide CO detectors as part of an overall re and gas protection system The re protection part of the security system is active 24 hours a day offering continuous protection In the event of a re or poisonous CO gas emergency the installed smoke or carbon monoxide detector will automatically activate your security system A loud intermittent horn will sound from the Control Panel and the external sounder will produce an intermittent siren if an external sounder has been installed The re sounder will continue until the re horn timer expires or until a User Code is entered Manual Fire Alarm If you become aware of a r
38. b emergency keys Check one emergency function for each key fob Function Fob 1 Fob 2 Fob 3 Fob 4 Fob 5 Fob 6 Fob 7 Fob 8 Auxiliary Alarm Audible Alarm Silent Panic Alarm Fire Alarm Emergency Keys Disabled Key Fob Arming to Stay Mode To arm the system to Stay Mode using a key fob press the STAY button NOTE If there are open doors or windows the system will not allow arming to Stay Mode with a wireless key fob All open sensors must be bypassed at the Control Panel rst Key Fob Arming to Away Mode To arm the system to Away Mode using a key fob press the AWAY button NOTE If there are open doors or windows the system will not allow arming to Away Mode with a wireless key fob All open sensor protected doors and windows must either be closed or bypassed at the Control Panel before arming with a wireless key fob Key Fob Disarming To disarm the system from Stay or Away Mode using a key fob press the DISARM button This option must be enabled by the installer Key Fob Emergency To trigger an emergency alarm using a key fob press the AWAY and DISARM buttons at the same time for ve seconds This option must be enabled by the installer NOTE If an emergency alarm is triggered by a key fob it cannot be stopped using a key fob DISARM button The alarm must be canceled at the Control Panel Key Fob Auxiliary To trigger the Control Panel s auxiliary ou
39. c report to the Central Monitoring Station The installer can set the system to sound the siren when the button is pressed or have the button trigger a silent alarm that does not sound the siren Fire The FIRE emergency button sends an immediate re report to the Central Monitoring Station The Control Panel will sound the re horn when the button is pressed Emergency The EMERGENCY emergency button sends an immediate emergency report to the Central Monitoring Station The Control Panel will sound the siren when the button is pressed Emergency Functions EMERGENCY BUTTON LIGHTS WHITE WHEN EMERGENCY FUNCTIONS ARE AVAILABLE SCREEN WILL DISPLAY THE EMERGENCY OPTIONS THAT ARE AVAILABLE PRESS EMERGENCY BUTTON TO DISPLAY EMERGENCY SCREEN NOTE THE EMERGENCY BUTTON IS ALSO AVAILABLE ON THE MENU SCREEN 2GIG CNTRL2 22 System Trouble Alerts The system monitors itself for abnormal operating conditions and will alert you if trouble is detected The system monitors these and other conditions AC power to the Control Panel The telephone line optional The cellular telephone connection if used The Control Panel s backup battery The sensor s batteries Sensor supervisory status if used External sounder connection Sensor radio reception and sensor tampering sensor s case opened when disarmed Control Panel tampering panel s case opening when disarmed optional Communicat
40. cies regardless of code settings Changes or modi cations to the device may void FCC compliance Infrequently used radio links should be tested regularly to protect against undetected interference or fault A general knowledge of radio and its vagaries should be gained prior to acting as a wholesale distributor or dealer and these facts should be communicated to the ultimate users FCC Part 15 Notice This equipment generates and uses radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio and television reception It has been type tested and found to comply with the limits for a Class B computing device in accordance with Part 15 of FCC Rules which are designed to provide reasonable protection against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Relocate the Console away from the TV radio receiver Plug the Console into a different wall outlet so that the Console is on a different branch circuit Re orient the TV radio antenna If necessary the user should consult the dealer
41. cks and plugs are designed to be connected to a compatible modular jack that is also compliant See installation instructions for details A ringer equivalence number code REN is used to determine the quantity of devices that may be connected to the telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed ve 5 0 To be certain of the number of devices that may be connected to the line as determined by the total RENs contact the telephone company to determine the maximum REN for the calling area For products approved after July 23 2001 the REN for this product is part of the product identi er that has the format US AAAEQ TXXX The digits represented by the are the REN without a decimal point e g 03 is REN of 0 3 For earlier products the REN is separately shown on the label If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to le a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens
42. cted doors or windows open Temporarily bypassing a sensor for this use is called force bypassing Force bypasses are automatically removed when the system is disarmed Sensor bypassing is also sometimes used when a sensor is requiring service A sensor s magnet might be missing or an external switch contact connected to a sensor might be faulty causing the sensor to be detected as open by the Control Panel In these conditions you may need to schedule a service call with your quali ed alarm service technician to repair or replace the troubled sensor If the security system needs to be armed before the sensor can be serviced the sensor can be manually bypassed so the rest of the system can be armed Depending on programming manual bypasses can remain in place until they are manually removed NOTE Bypassed sensors offer no protection and cannot cause an alarm Use bypass if you want to arm your system with one or more sensors open and intentionally unprotected Force Bypassing Sensors If any sensors are open when the ARM button is pressed the Control Panel will display the bypass sensor screen When the system is disarmed the force bypassed sensors will be returned to normal 1 With one or more sensors open press ARM from the Security or Menu Screen 2 Press BYPASS ALL to force bypass the open sensors 3 Enter a User Code unless Quick Bypass has been set by the installer to activate the bypass and
43. ction 3 User Codes 3 Alarms 3 Messages 3 Trouble Alerts 3 Control Panel Features 4 Wireless Sensors 5 Main Display Screens 6 Home Screen 6 Security Screen 6 Arming Screen 6 Menu Screen 6 Status Screen 6 Burglary Protection 7 Operating the System 7 Sensor Status 8 Checking that All Sensors are Closed 8 Viewing Each Sensor s Status 8 Force Bypassing Sensors 9 Manual Bypassing or Un bypassing Sensors 9
44. display calibration option to reset the display To calibrate the display use the following steps 1 On the Home Screen press SECURITY 2 On the Security Screen press MENU 3 On the Menu Screen press TOOLBOX 4 On Toolbox Screen 1 of 3 press the arrow 5 On the Toolbox Screen 2 of 3 press CALIBRATE TOUCH SCREEN 6 The display will show a cross on the screen Touch the center the cross Repeat with the next two crosses displayed 7 When calibration has been successful a completion screen will be displayed Press OK to nish The system will return to the Toolbox Screen System Toolbox Display Cleaning Screen Display Calibration Screen Toolbox Screen Two Toolbox Screen Two 37 Set Date and Time The Control Panel has a built in clock and calendar The time and date are displayed on the Home Screen The time and date are also used for the system history and event logs that store data on system events The installer can set the system to automatically adjust for daylight saving time if it s observed in your location NOTE If the cellular radio module is installed in the Control Panel the time and date will be automatically set through the cellular radio by the Central Monitoring Station To set the date and time use the following steps 1 On the Home Screen press SECURITY 2 On the Security Screen press MENU 3 On the Menu Screen press TOOLBOX 4 On Toolbox Screen
45. e Control Panel is lit green indicating that the system is ready to arm The SECURITY button and ARM button on the display will also be green when all sensors are closed 3 From the Security Screen or the Menu Screen press ARM If there are any open door or window sensors the Bypass Screen will appear Close all the sensors displayed or press BYPASS ALL to force bypass the displayed sensors NOTE BYPASSED SENSORS WILL NOT BE ABLE TO TRIGGER AN ALARM To bypass sensors you will need to enter a User Code unless the installer has set the system for Quick Bypass 4 On the Arming Screen one check box option can be used with Stay Mode If no one is expected to re enter the system can be armed without an Entry Delay All perimeter doors will trigger the alarm instantly To arm with all exit entry perimeter doors as instant un check the ENTRY DELAY option button 5 Press STAY to arm the system To arm the system you may need to enter a User Code if your installer has turned off the system s Quick Arming feature 6 The system will arm and show the Exit Delay counting down When the Exit Delay expires the system is fully armed in the Stay Mode Burglary Protection The Security Screen The Arming Screen Entry Delay Check Box Entry Delay Checkbox Quick Exit Button Quick Exit Button 12 Away Mode Away Mode is for arming the system when everyone will be leaving the premises Away Mode
46. e emergency before your detectors sense the problem follow these important steps 1 Yell FIRE to alert anyone else around 2 Go the Control Panel and press the white lighted button then press and hold the FIRE button for at least two seconds The re alarm can also be triggered using the FIRE button on a wireless keypad THE FIRE ALARM WILL SOUND 3 Evacuate all occupants from the premises and call your local Fire Department from a safe location Automatic Fire Alarm If your detectors trigger a re emergency alarm before you sense a problem and the re alarm is sounding follow these steps 1 If ames and or smoke are present yell FIRE to alert anyone else around 2 Evacuate all occupants from the premises and call your local Fire Department from a safe location OR 1 If no ames or smoke are apparent investigate the possible causes of the alarm 2 Go to the Control Panel and enter your User Code to stop the re sounder 3 Review the alarm memory to determine which sensor s caused the alarm 4 Go to the sensor s and look for the reason the sensor tripped 5 Correct the condition that caused the detector to sense smoke or CO gas Silencing a False Fire Alarm If the re alarm is sounding due to a detector sensing burnt food or some other non emergency condition follow these steps to stop the alarm 1 Silence the re alarm sounder by entering your User Code 2 Review the alarm
47. e sounder will beep to indicate trouble Regardless of whether the trouble alert sounder is suppressed or not every trouble condition is always displayed on the trouble alert list and recorded in the system history event log Trouble Alert List Trouble Alert Icon Icon 23 The top line of the Control Panel s display is the status area that shows the current system mode the status of the sensors and any current trouble alerts Special icons are displayed to visually show the system s current condition AC Power Icon The AC power icon displays whether the Control Panel is receiving AC line power or not Phone Line Failure Icon If the system detects a telephone line failure the phone line failure icon will be displayed Backup Battery Status Icon If the Control Panel s backup battery tests low or exhausted the low backup battery icon will be displayed Test Mode Icon When the system is placed in System Test Mode the test mode icon will ash in the status bar of the display during the testing Remote Installer Access Icon When the system is being remotely accessed by your installer with a computer over the telephone the remote access icon will be displayed Radio Modem Icon If the system s optional GSM radio modem is installed the GSM radio icon will be displayed on the status bar while the GSM radio is being used to update software or add features System Status Icons Low Backup Battery Icon LOW BA
48. eat rushes in 6 When smoke is present crawl on the ground Do not walk upright since smoke rises and may overcome you Clearer air is near the oor 7 Escape quickly don t panic 8 Establish a place outdoors away from your house where everyone can meet and then take steps to contact the authorities and account for those missing Choose someone to assure that nobody returns to the house many die going back 21 24 Hour Emergency Buttons Three 24 hour emergency functions are available PANIC FIRE and EMERGENCY These functions can be activated by buttons on the Control Panel The emergency functions can also be activated using wireless sensors from the wireless keypad or from portable pendant devices The button displays the emergency screen it does not trigger an alarm The installer sets which emergency buttons on the Control Panel are displayed on the emergency screen If emergency functions are not available an information screen will be displayed Check the boxes below for the emergency functions that are active on your system ACTIVE CONTROL PANEL EMERGENCY BUTTONS Panic Fire Emergency IMPORTANT BE SURE TO PRESS AND HOLD AN EMERGENCY BUTTON FOR AT LEAST TWO SECONDS TO ACTIVATE THE ALARM When an emergency function is activated the siren will sound for its preset time or until a User Code is entered to silence the alarm Panic The PANIC police emergency button sends an immediate pani
49. em and responding to spoken questions from the system By pressing certain telephone keys you can arm and disarm the system bypass sensors and query the system status NOTE The telephone remote control system feature is optional It must be enabled by your installer before it can be used Calling the System Your installer selects whether your system supports the remote telephone option or not If this feature is enabled the system will require calling it twice within 30 seconds to answer your call and connect 1 Call the telephone number that the Control Panel is connected to Wait for one or two rings then hang up 2 Within 10 45 seconds call the Control Panel again The Control Panel will answer the telephone 27 Remote Control by Telephone Remote Control Once you are connected with the system you will be able to check on its status and remotely control the major functions The announcements that the system plays over the telephone do not sound out of the Control Panel s speaker 1 After the Control Panel answers it will ask for your User Code You have 15 seconds to enter your User Code using the telephone keys If you don t enter a valid User Code in 15 seconds the system will hang up For security if two calls with two attempts each to enter a User Code within ve minutes fail to enter a valid code the system will hang up and not respond to telephone commands for 30 minutes 2 After the system has acce
50. ency buttons 21 24 Hour emergency functions 39 A AC power icon 23 Adding a duress User Code 29 Adding a User Code 28 ADD USER buttons 28 Alarm memory 15 Alarm memory screen 15 18 Alarm system limitations 46 ARM button 11 13 Arming screen 6 Arming to Stay Mode 11 Audio listen in 41 Automatic re alarm 18 Auto stay mode 12 39 Auto un bypass 39 AWAY button 13 17 Away Mode 7 12 13 B Backlight timeout 35 Backup battery status icon 23 Brightness Volume 35 Burglary alarm siren 15 Burglary protection 7 8 9 10 11 12 13 14 15 16 17 BYPASS ALL button 13 Bypassing sensors remotely 27 C CALIBRATE TOUCH SCREEN button 36 CANCEL button 14 Cancel display 41 Cancel time 40 Carbon monoxide CO detector 5 18 Cell phone test 33 CHANGE USER buttons 28 29 CHANGE USER PIN button 28 Changing a User Code 28 Checking that all sensors are closed 8 Chime options 34 CHIME SETUP button 34 CLEAN SCREEN button 36 CLEAR ALARM HISTORY button 15 18 CLEAR button 14 Color display 4 Control Panel features 4 CREATE DURESS USER button 29 D Date 37 DELETE USER button 29 Deleting a User Code 29 Dialer delay 41 DISARM button 14 Disarming from Away Mode 14 Disarming from Stay Mode 14 Disarming the system 14 Disarm Screen 15 Display cleaning 36 Display version 37 Door window sensor 5 Duress User Code 29 E Emergency button 4 EMERGENCY button 21 Emergency evacuation plan 20 Emergency functions 21 Entry Delay 11 12 13 38 ENTRY
51. es RED while system is armed For voice communication with the Central Station Shows all system information status programming and functions as the keypad Display cycles clock calendar and weather press to manually change Sounds all system local alarms voice prompts system sounds and audio for 2 way voice communications with the Central Station Sensor Status Arming Status Alarm Memory Power Outage 2GIG CNTRL2 5 Wireless Sensors Your security system has wireless sensors Some sensors will be visible other sensors are hidden inside the door jambs Depending on your installation there may be other types of sensors shown below Be sure your installer shows you all the sensors installed in your system Motion Sensor Smoke Detector Key Fob Remote Wireless Keypad Door Window Sensor Glass Break Sensor Panic Button Remote 6 Main Display Screens The Home Screen The Arming Screen The Menu Screen The Status Screen The Control Panel is programmed and operated using the color touch screen display The display will show various buttons indicators and text to guide and inform you The top bar on the display shows the current system mode scrolling text of any pending alerts and system status icons for AC power telephone line and backup battery Home Screen The Home Screen is the top level screen It shows the system status with icons to indicate system conditions It also dis
52. ettings in the User Toolbox Alarms When an alarm occurs the Control Panel s siren and an external siren if installed will sound for a preset time During alarms and after disarming the alarm history button will display all the alarms that have occurred and which sensors were involved The alarm history clears the next time the system is armed or can be cleared manually Messages Your security system supports receiving messages from the Central Monitoring Station The messages can be about system upgrades additional services special regional weather alerts etc Trouble Alerts The system monitors itself for abnormal operating conditions and will alert you if trouble is detected Trouble conditions can be reported to the Central Monitoring Station 4 Control Panel Features ALARM SOUNDER AND SPEAKER COLOR DISPLAY WITH TOUCH SCREEN MICROPHONE EMERGENCY BUTTON INDICATOR HOME BUTTON INDICATOR Lights WHITE when enabled for emergency alarms Blinks WHITE during emergency alarm Lights GREEN when ALL sensors are closed ready to arm Not lit when ANY sensor is open not ready to arm Lights RED while system is armed Blinks RED during the Entry Delay Blinks RED during an alarm Blinks RED after an alarm while system is still armed Indicator flashes during power outages system on battery backup Flashes GREEN when ALL sensors are closed ready to arm Flashes ORANGE when ANY sensor is open not ready to arm Flash
53. gnal bars will light to show the strength of that sensor s wireless signal NOTE Start and stop test reports will be sent to the monitoring station 6 A list of all sensors will be displayed Use the and arrows to scroll through the list 7 Go to each sensor listed and trigger it For door or window sensors open and close the door or window For motion detectors stay out of the protected area for ve minutes then walk through the area For portable sensors and wireless keypads press a button For smoke CO or glass break detectors press the detector s test button When the green bar is displayed for a sensor it has tested OK 8 Press OK when all sensors have been tested A con rmation screen will be displayed Panel Test The panel test checks the Control Panel s indicators and sounder 9 A list of panel tests will be displayed Use the and arrows to scroll through the list 10 Press each test button and answer YES or NO to the test question 11 Press OK when all panel questions have been answered A con rmation screen will be displayed Press OK to exit testing Press BACK when nished System Toolbox Sensor Test Screen Toolbox Screen 1 Panel Test Screen 32 Telephone Test Your security system may be connected to your telephone line The system can communicate with the Central Monitoring Station over your telephone line Your system can se
54. hese steps to read the message s 1 Press the blue or red message icon button 2 The message list will display The top status bar shows the number of messages in memory number of unread and number of urgent messages Unread messages will display in bold Use the or arrows to scroll the list 3 Press the message line on the message list to view the message 4 Press BACK to return to the message list or press DELETE to erase the message If the MARK AS READ box is checked the message will remain on the message list if it s not deleted but it will not be displayed in bold 5 When deleting a message a con rmation screen will display Press DELETE MESSAGE to delete or press CANCEL to return to the message 6 A delete acknowledge screen will display Press OK to return to the message list Standard Text Message Message Delete Con rmation Standard Message Icon Message List Read Message Not Bold Unread Message Bold Urgent Message Icon Urgent Message Icon 25 Reading Con dential Messages When a con dential message is sent to the Control Panel only users with the Master User Code can display the message Use the following steps for con dential messages 1 Press the message line on the message list If the message is a con dential message the code entry screen will be displayed 2 Enter the Master User Code on the code entry screen Regular User Codes w
55. ill not be accepted 3 View the displayed message 4 Proceed to save or delete the message as detailed in the previous section Filtering Messages To select which type of messages will be displayed on the message list use the message lters 1 Press FILTERS to display the message lter option screen 2 Check or un check the types of messages to display Press ALL to check all types press NONE to un check all types Press OK to return to the message list The lters will reset selecting all types when your message reviewing is over and the system returns to the Security Screen Sorting Messages To select the order in which messages are displayed on the message list use the message sorting options 1 Press SORTS to display the message sorting option screen 2 Check an option box to sort the messages by date received date expired or alphabetically 3 Check the REVERSE box to reverse the display order Check the PRIORITY box to list urgent messages rst 4 Press OK to return to the message list The sort options will reset when the message reviewing session is over Messaging Code Entry Screen for Con dential Messages Con dential Message Message Filter Screen Message Sort Screen Message List Press Here 26 Remote Control by Telephone Telephone Remote The system can be controlled remotely using a standard telephone Remote control is performed by calling the syst
56. ion to the Central Station Trouble conditions can be reported to the Central Monitoring Station Service to correct the trouble condition should be preformed as soon as possible Trouble Alert Icon If the system detects trouble it will ash the trouble alert icon on the Security Screen and sound six alert beeps every minute Scrolling text along the top of the display also describes the trouble condition s that exist The trouble alert icon displays a number in the upper right corner that is the number of current trouble alerts The trouble alert icon will ash until the trouble alerts are acknowledged then it will light constant until all the troubles are corrected When all troubles are corrected the icon will disappear 1 Press the trouble alert icon button to display all current trouble alerts 2 View the listed trouble events If there are more than three alerts use the and arrows to scroll through the list 3 After viewing the trouble events press OK to acknowledge This will silence the alert beeps Nighttime Trouble Alert Holdoff As an option the system can be programmed by your installer to suppress the trouble alert sounder from 10 PM to 9 AM Any trouble alerts will still be displayed and reported if enabled but the sounder will not beep Some trouble conditions may clear automatically other trouble conditions may require service to correct If the trouble condition still exists after 9 AM th
57. irens bells or horns may not alert people or wake up sleepers if they are located on the other side of closed or partly open doors If warning devices sound on a different level of the residence from the bedrooms then they are less likely to waken or alert people inside the bedrooms Even persons who are awake may not hear the warning if the alarm is muf ed from a stereo radio air conditioner or other appliance or by passing traf c Finally alarm warning devices however loud may not warn hearing impaired people or awaken deep sleepers Telephone lines needed to transmit alarm signals from a premises to a central monitoring station may be out of service or temporarily out of service Telephone lines are also subject to compromise by sophisticated intruders Even if the system responds to the emergency as intended however occupants may have insuf cient time to protect themselves from the emergency situation In the case of a monitored alarm system authorities may not respond appropriately This equipment like other electrical devices is subject to component failure Even though this equipment is designed to last as long as ten years the electronic components could fail at any time The most common cause of an alarm system not functioning when an intrusion or re occurs is inadequate maintenance This alarm system should be tested weekly to make sure the sensors are working properly Installing an alarm system may ma
58. ke one eligible for lower insurance rates but an alarm system is not a substitute for insurance Homeowners property owners and renters should continue to act prudently in protecting themselves and continue to insure their lives and property 47 Limited Warranty This 2gig Technologies Inc product is warranted against defects in material and workmanship for twelve 12 months This warranty extends only to wholesale customers who buy through 2gig Technologies Inc authorized distribution channels 2gig Technologies Inc does not warrant this product to consumers Consumers should inquire from their selling dealer as to the nature of the dealer s warranty if any There are no obligations or liabilities on the part of 2gig Technologies Inc for consequential damages arising out of or in connection with use or performance of this product or other indirect damages with respect to loss of property revenue or pro t or cost of removal installation or reinstallation All implied warranties including implied warranties for merchantability and implied warranties for tness are valid only until the warranty expires This 2gig Technologies Inc Warranty is in lieu of all other warranties express or implied For warranty service call your local alarm installation and service professional at the contact information shown on the back cover of this User s Guide 48 Index s 2 Way voice 41 2 Way voice communications 15 24 Hour emerg
59. less keypads may have been provided or installed The system monitors all protection zones and the system s status It will display monitoring information and control the alarm siren Your system may also have been setup to send alarm and status reports to a Central Monitoring Station and has the capability for 2 way voice communications with the alarm monitoring operator Features Following is a list of standard features and options that can be included in your system Ask your installer which options are available to you and check the boxes that apply STAY and AWAY arming modes Stay Mode arms the system perimeter only and is used typically at night when the premises are occupied Away Mode arms the system perimeter and interior it s used when the premises are unoccupied Eight user unique 4 digit codes to operate the system The system supports one Master User Code that can assign and maintain the other seven User Codes One of the eight User Codes functions as a Duress User Code Controlling the system with this code gives the appearance of normal operation but using it secretly sends a duress report to the Central Monitoring Station to initiate a silent alarm call for help Voice announcements from the Control Panel The system has a large vocabulary of descriptive words that can be assigned to sensors so each will have a unique announcement such as front door or baby s room window
60. memory to determine which sensor s caused the alarm 3 If the alarm restarts there may still be smoke in the detector s sensor Enter your User Code again to stop the alarm Fan the detector for 30 seconds to clear the detector s sensor chamber 4 After the problem has been corrected check the CLEAR ALARM HISTORY button on the Alarm Memory Screen and press OK Fire amp CO sensors that are still violated cannot be cleared from alarm history until the device returns to normal operation Carefully inspect the premises for danger if re or CO sensors remain in alarm 19 Fire Protection This equipment should be installed in accordance with Chapter 2 of the National Fire Alarm Code ANSI NFPA 72 National Fire Protection Association Batterymarch Park Quincy MA 02269 Printed information describing proper installation operation testing maintenance evacuation planning and repair service is to be provided with this equipment Recommended Smoke Detector Locations The National Fire Protection Association s NFPA Standard 72 recommends the following placement for smoke detectors Early warning re detection is best achieved by the installation of re detection equipment in all rooms and areas of the household The equipment should be installed as follows A smoke detector installed outside each separate sleeping area in the immediate vicinity of the bedrooms and on each additional story of the family living
61. nd its alarm messages and system trouble or status messages using the land based telephone system 2 way audio communications with the Central Monitoring Station can also occur through the telephone connection The system toolbox contains provisions for testing the telephone connection IMPORTANT TEST YOUR SECURITY SYSTEM WEEKLY TO ASSURE CONTINUED PROTECTION AND PROPER SYSTEM OPERATION To test the telephone connection use the following steps 1 On the Home Screen press SECURITY 2 On the Security Screen press MENU 3 On the Menu Screen press TOOLBOX 4 Use the and arrows to select Toolbox Screen 3 of 3 5 On the Toolbox Screen 3 of 3 press TELEPHONE TEST 6 Enter the Master User Code to begin the test The system will display the test status screen The top part of the screen shows each function that is being tested Use the and arrows to scroll through the status messages The bottom part of the screen shows the results of each test If any tests fail note what messages were displayed and contact your alarm installer Your installer will be able to diagnose any possible issues with your system After the testing is complete press OK to return to the Toolbox System Toolbox Toolbox Screen 3 Telephone Test Code Entry Telephone Test Status 33 Cell Phone Test Your security system may be equipped with a built in cellular radio The cellular radio communicates between
62. nstalled in the system in certain areas do not violate those sensors when using the Quick Exit feature in Away Mode Auto Stay Mode The system may have been programmed by the installer for Auto Stay Mode If this option is on and the system is armed in Away Mode if an exit entry delay sensor is not triggered before the Exit Delay expires no one left the premises the system automatically arms in Stay Mode instead of Away Mode These options can be turned on or off by your installer refer to the Installer Set Options section of this manual to see which options have been set for your system Burglary Protection 13 Arming to Away Mode Use the Away Mode to arm the system when everyone will be leaving the home The Away Mode normally has an Entry Delay so someone with a User Code can re enter without causing an alarm Interior and perimeter sensors are armed in the Away Mode 1 Close all sensor protected doors and windows before arming 2 Verify that the button on the Control Panel is lit green indicating that the system is ready to arm The SECURITY button and ARM button on the display will also be green when all sensors are closed 3 From the Security Screen or the Menu Screen press ARM If there are any open door or window sensors the Bypass Screen will appear Close all the sensors displayed or press BYPASS ALL to force bypass the displayed sensors NOTE BYPASSED SENSORS WILL NOT BE ABLE TO TRIGGER AN ALA
63. nstructions for updated dialer programming if re programming of the dialer is required Network Service Provider s Facilities Telephone Line Network Demarcation Point RJ31X Jack Alarm Dialing Equipment Unused RJ 11 Jack Answering System Telephone Fax Machine Telephone Unused RJ 11 Jack Telephone Computer Customer Premises Equipment and Wiring 44 FCC Part 68 Notice continued Alarm dialing equipment must be able to seize the telephone line and place a call in an emergency situation It must be able to do this even if other equipment telephone s answering system computer modem etc already has the telephone line in use To do so alarm dialing equipment must be connected to a properly installed RJ31X that is electrically in series with and ahead of all other equipment attached to the same telephone line Proper installation is depicted in the gure on the previous page If you have any questions concerning these instructions you should consult your telephone company or a quali ed installer about installing the RJ31X jack and alarm dialing equipment for you Alarm Installation Notes to Installer For products equipped with an RJ31X jack the line seize feature shall be veri ed Be certain the local telephone and incoming line connections are not reversed These lines are not reversed if the alarm dialer can communicate with the central station New Services Notes to User The installation and
64. ops any type of alarm in process The system should be disarmed from Stay Mode before exiting the premises The system should be disarmed from Away Mode before or while entering the premises When disarming from the Control Panel or wireless keypad you will need to enter a valid User Code A wireless key fob can also be used to disarm the system Entering a User Code is not required when disarming with a wireless key fob An important feature of the Control Panel is its ability to warn you if an alarm has occurred while you were away If an alarm was triggered while the system was armed the alarm siren will run for a preset length of time then stop When you enter to disarm the system instead of sounding the normal Entry Delay beeps the Control Panel will sound repeated fast beeps to warn you that alarm has occurred while you were away WARNING WHEN ENTERING THE PREMISES TO DISARM THE SYSTEM IF YOU HEAR FAST REPEATED BEEPS INSTEAD OF THE NORMAL ENTRY DELAY BEEPS USE EXTREME CAUTION AN INTRUDER MAY STILL BE PRESENT INSIDE THE BUILDING WAIT OUTSIDE AND USE A CELL PHONE TO CALL A FRIEND NEIGHBOR OR LAW ENFORCEMENT FOR ASSISTANCE Disarming from Stay Mode The system should be disarmed from Stay Mode before exiting the premises 1 From the Home Screen press the SECURITY button 2 From the Security Screen or the Menu Screen press DISARM 3 The Disarm Code Screen will display The left side of the screen shows any events that have
65. plays the time and date The Home Screen displays the SECURITY and HOME SERVICES buttons Note Home Services is a system option for controlling Z Wave devices if not active the button will not be displayed Pressing the button on the Control Panel will display the Home Screen Security Screen The Security Screen shows the system status and offers three buttons for ARM MENU and STATUS It also displays the time and date If messages alarm or trouble alerts are pending the Security Screen will display buttons indicating the number of pending messages Arming Screen The Arming Screen is used to arm the security portion of the system It displays the system status and arming buttons for STAY and AWAY Two option check box buttons for ENTRY DELAY and SILENT EXIT are displayed Menu Screen The Menu Screen shows the system status and offers buttons for ARM and TOOLBOX If the emergency option is set an EMERGENCY button is displayed Two option check box buttons for CHIME and VOICE are displayed Status Screen The Status Screen lists system status and any alerts The date and time of any alerts are listed in the displayed log One option button for SILENCE is displayed it stops the voice announcement of the system status The Security Screen Trouble Alert Alarm Memory Message 7 Burglary Protection Operating the System When your system was setup by your installer wireless sensors were placed to monitor speci
66. programmed for delay causing those entrances to instantly trigger the alarm if they are opened in Away Mode With the Entry Delay disabled the system will have to be remotely disarmed with a wireless key fob before entering Exit Delay Restart The Exit Delay Restart option will extend the Exit Delay one time if you need to re enter the premises With the Exit Delay Restart option re entering the premises after you have left but before the Exit Delay timer expires will restart the Exit Delay timer giving you the full length of time to leave again The restart option only works once each time the system is armed Silent Exit in Away Mode An option for silencing the exit delay beeps is also available when arming the system in Away Mode On the Control Panel s Arming Screen a Silent Exit option check box is shown Checking this option will stop the Control Panel from sounding beeps during the Exit Delay time and it will double the length of the Exit Delay The option resets when the system is disarmed Quick Exit in Away Mode A programmable option called Quick Exit may be displayed on the Security Screen while the system is armed in the Away Mode Pressing the Quick Exit button starts a timer to allow someone to exit or enter through a sensor protected door programmed for delay without having to disarm the entire system When the delay timer runs out the system returns to the normal Away Mode NOTE If interior sensors are i
67. pted your User Code it will announce the system status then announce the remote command options The system will wait up to 60 seconds for each remote command before automatically hanging up If you already know the remote command telephone key number you can enter it before the command announcement nishes 3 Use the telephone keys to command the system Press for system status report Press to arm the system in Away Mode Press to arm the system in Stay Mode Press to disarm the system Press to turn on auxiliary output if used Press to turn off auxiliary output if used Press to stop system status report Press to hang up Press to repeat the command menu When you are nished remotely controlling the system be sure to press to hang up NOTE There is no Exit Delay when the system is remotely armed NOTE The Auto Stay feature if enabled does not function when the system is remotely armed Bypassing Sensors Remotely When arming the system remotely if there are open sensors when you try to arm the system will announce the current status and ask To bypass sensors and arm press pound Press to bypass all open sensors and arm the system After the open sensors are bypassed the system will arm in the selected mode and it will announce the system status to you 28 User Codes The system installer has pre programmed a Master User code for your
68. r Code to disarm the system The system will disarm normally but a silent duress report will be sent to the Central Monitoring Station and they will dispatch help The secret duress button can also be used while the system is disarmed Pressing the Go Control logo will display a code entry screen Enter the Duress User Code and a silent duress report will be sent to the Central Monitoring Station and they will dispatch help The system will remain disarmed System Toolbox Delete User Con rmation Screen Duress User Selection Screen Duress User Create Con rmation Screen Secret Duress Button Secret Duress Button 30 System Toolbox System History The Control Panel keeps a log of system events in the order in which they occur Each event is marked with the date and time that the event occurred To make reading the log easier the system history display can be ltered to show selected events only The events that can be ltered for the system history log display are Arm or Disarm of the system Bypasses of sensors force bypasses and manual bypasses Alarms alarms are displayed with a red stripe Alerts alerts are displayed with a yellow stripe Some system events always display regardless of the lters selected These events include Walk test started or terminated Programming mode started or terminated To view the system history log use the following steps
69. ruder It also lets the Central Station know that you have returned to the premises Even if a cancel message is sent the Central Station will verify the alarm and possibly dispatch help The cancel message may be processed by the Central Station at a later time depending on system programming CANCEL TIME 5 Minutes regular setting _________ Minutes Installer Set Options 41 Cancel Display A cancel message will be sent to the Central Monitoring Station if the system is disarmed within a preset period of time after an alarm is triggered The system can be set to display that a cancel report was sent or for higher security the system can be set not to display the cancel message CANCEL DISPLAY ON regular setting OFF Dialer Delay If an alarm occurs the system will delay dialing for a short time to allow you to disarm the system in case the alarm was accidentally tripped The dialer delay reduces nuisance traf c to the Central Monitoring Station and can prevent receiving nes that many cities impose when police respond to a false alarm Your installer also can program the system for no dialer delay NOTE The dialer delay is also known as the abort window It gives you time to disarm but doesn t delay the siren from sounding Disarming during the abort window can display a cancel message depending on the Cancel Display setting see above DIALER DELAY 30 Seconds regular setting _____
70. s in the United States they may not activate or provide early warning for a variety of reasons in as many as 35 of all res according to data published by the Federal Emergency Management Agency Some of the reasons smoke detectors used in conjunction with this system may not work are where smoke cannot reach the detectors such as in chimneys in walls or roofs or on the other side of closed doors Smoke detectors may have been improperly installed and positioned Smoke detectors may not sense res that start where smoke cannot reach the detectors such as in chimneys in walls or roofs or on the other side of closed doors Smoke detectors also may not sense a re on another level of a residence or building A second oor detector for example may not sense a rst oor or basement re Moreover smoke detectors have sensing limitations No smoke detector can sense every kind of re every time In general detectors may not always warn about res caused by carelessness and safety hazards like smoking in bed violent explosions escaping gas improper storage of ammable materials overloaded electrical circuits children playing with matches or arson Depending upon the nature of the re and or the locations of the smoke detectors the detector even if it operates as anticipated may not provide suf cient warning to allow all occupants to escape in time to prevent injury or death Alarm warning devices such as s
71. the sensor Press the sensor button to change the sensor s chime options 8 There are six chime options for each sensor Check the option that you want for the sensor then press OK CHIME OPTIONS Disabled Voice Only Voice with ding dong 1 Ding dong 2 Voice with ding dong 2 Ding dong 1 9 Press BACK when nished Toolbox Screen One Chime Setup Screen Chime Option Screen Menu Screen Global Chime Option Box 35 Brightness Volume The brightness of the Control Panel s display and the volume of the system s speaker can be adjusted to best suit the installation To set the brightness and volume use the following steps 1 On the Home Screen press SECURITY 2 On the Security Screen press MENU 3 On the Menu Screen press TOOLBOX 4 On the Toolbox Screen 1 of 3 press BRIGHTNESS VOLUME 5 The top bar on the display sets the display brightness The level can be adjusted from 1 to 12 using the buttons on each end of the bar 6 The bottom bar on the display sets the speaker volume for the chimes and announcements This setting does not affect the alarm sounder volume The level can be adjusted from 1 to 12 using the buttons on each end of the bar 7 When nished press OK Backlight Timeout The backlight timeout sets the length of time that the display stays lit after use It can be adjusted to 30 seconds 1 2 5 or 10 minutes or to always
72. the telephone company will provide advance notice in order for you to make the necessary modi cations in order to maintain uninterrupted service If trouble is experienced with this equipment for repair and or warranty information contact your installing alarm dealer for information or a return product authorization RPA If the trouble is causing harm to the telephone network the telephone company may request you remove the equipment from the network until the problem is resolved User repairs must not be made Doing so voids warranty This equipment must not be used on telephone company provided public coin service Connection to party lines is subject to state tariffs Contact your state public utility commission for information This equipment is hearing compatible HAC to any HAC compatible attached handset telephones ALARM DIALING EQUIPMENT If your home has specially wired alarm equipment connected to the telephone line ensure that the installation of any other non alarm devices does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a quali ed installer WHEN PROGRAMMING EMERGENCY NUMBERS OR MAKING TEST CALLS TO EMERGENCY NUMBERS 1 Remain on the line and brie y explain to the dispatcher the reason for the call 2 Perform such activities in the off peak hours such as early mornings or later evenings 3 Follow the central station operator s i
73. tput press the AUXILIARY button If this feature is used your auxiliary output controls _______________________________ Burglary Protection 17 Wireless Keypad Arming and Disarming Your system may be equipped with one or more wireless keypads Up to four wireless keypads can be used to control the system remotely from the main Control Panel Each wireless keypad has buttons for entering User Codes STAY and AWAY mode buttons and FIRE and POLICE emergency buttons Check here if the 24 hour FIRE and POLICE emergency buttons have been enabled by the installer Wireless Keypad 1 emergency keys enabled Wireless Keypad 2 emergency keys enabled Wireless Keypad 3 emergency keys enabled Wireless Keypad 4 emergency keys enabled Wireless Keypad Arming to Stay Mode To arm the system to Stay Mode using a wireless keypad enter a User Code and press the STAY button If Quick Arming has been allowed by the installer just press the STAY button NOTE If there are open doors or windows the system will not allow arming to Stay Mode with a wireless keypad All open sensors must be bypassed at the Control Panel rst Wireless Keypad Arming to Away Mode To arm the system to Away Mode using a wireless keypad enter a User Code and press the AWAY button If Quick Arming has been allowed by the installer just press the AWAY button NOTE If there are open doors or windows the system will not allow
74. trol Panel The built in microphone and speaker allows 2 way voice communications with a Central Station operator after an alarm The operator can converse with people in the premises through the Control Panel s speaker and microphone Your installer can set the system to use 2 way voice communications after an alarm and or after a panic alarm is triggered NOTE If a panic alarm or sensor is set for a silent alarm the operator will only be able to listen and not be able to talk This is for your protection Burglary Protection Disarm Screen Showing Alarms Alarm Memory Screen Security Screen with Alarm Memory Button Alarm Memory Button 16 Key Fob Arming and Disarming Your system may be equipped with one or more wireless key fobs Up to eight key fobs can be used to control the system remotely Each key fob has four buttons and can perform ve functions A User Code is not required when arming or disarming the system with a wireless key fob There are several key fob options that can be set by the installer Check the options that apply Have key fob arm without an Entry Delay Fob 1 Fob 2 Fob 3 Fob 4 Fob 5 Fob 6 Fob 7 Fob 8 Allow key fob disarming Fob 1 Fob 2 Fob 3 Fob 4 Fob 5 Fob 6 Fob 7 Fob 8 Enable key fob auxiliary key Fob 1 Fob 2 Fob 3 Fob 4 Fob 5 Fob 6 Fob 7 Fob 8 Key fo
75. unit including basements and excluding crawl spaces and un nished attics In addition the NFPA recommends that you install smoke detectors in the living room dining room bedroom s kitchen hallway s nished attics furnace room utility and storage rooms and attached garages 20 Fire Protection Emergency Evacuation Plan To establish and regularly practice a plan of escape in the event of re the following steps are recommended by the National Fire Protection Association 1 Position your detector or your interior and or exterior sounders so that they can be heard by all occupants 2 Determine two means of escape from each room One path of escape should lead to the door that permits normal exit from the building The other should be an alternate escape such as a window should your path to that door be impassable Station an escape ladder at such windows if there is a long drop to the ground 3 Sketch a oor plan of the building Show windows doors stairs and rooftops that can be used to escape Indicate escape routes for each room Keep these route free from obstructions and post copies of the escape routes in every room 4 Assure that all bedroom doors are shut while you are asleep This will prevent deadly smoke from entering while you escape 5 Try the door If the door is hot check your alternate escape route If the door is cool open it cautiously Be prepared to slam the door shut if smoke or h
76. y for an authorized person returning to enter using a predetermined door and disarm the system before an alarm is triggered When arming the system in Stay Mode an Entry Delay option check box is shown on the Control Panel s Arming Screen Normally this option check box is checked so the programmed delay doors allow time for disarming the system after the door is opened Un checking this option box removes the delayed alarm trigger from all sensor protected doors programmed for delay causing those entrances to instantly trigger the alarm if they are opened in Stay Mode Quick Exit in Stay Mode A programmable option called Quick Exit may be displayed on the Security Screen while the system is armed in the Stay Mode Pressing the Quick Exit button starts a timer to allow someone to exit or enter through a sensor protected door programmed for delay without having to disarm the entire system When the delay timer runs out the system returns to the normal Stay Mode The Quick Exit option can be turned on or off by your installer refer to the Installer Set Options section of this manual to see which options have been set for your system 11 Arming to Stay Mode Use Stay Mode to arm the system when anyone will be staying home Stay Mode normally has an Entry Delay so someone with a User Code can re enter without causing an alarm 1 Close all protected perimeter doors and windows before arming 2 Verify that the button on th
77. your security system and the Central Monitoring Station Your system can send its alarm messages and system trouble or status messages over the air without using the land based telephone system The cellular radio also can receive messages and system updates from the Central Monitoring Station Audio communications with the Central Monitoring Station can also occur through the optional cellular radio The system toolbox contains provisions for testing the cellular radio module inside your system IMPORTANT TEST YOUR SECURITY SYSTEM WEEKLY TO ASSURE CONTINUED PROTECTION AND PROPER SYSTEM OPERATION To test the cellular radio use the following steps 1 On the Home Screen press SECURITY 2 On the Security Screen press MENU 3 On the Menu Screen press TOOLBOX 4 Use the and arrows to select Toolbox Screen 3 of 3 5 On the Toolbox Screen 3 of 3 press CELL PHONE TEST 6 Enter the Master User Code to begin the test The system will display the test status screen The top part of the screen shows each function that is being tested Use the and arrows to scroll through the status messages The bottom part of the screen shows the results of each test If any tests fail note what messages were displayed and contact your alarm installer Your installer will be able to diagnose any possible issues with your system After the testing is complete press OK to return to the Toolbox System Toolbox

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