iVMS-4500 (iPhone) Mobile Client Software User Manual
Contents
1. HIKVISION iVMS 4500 iPhone Mobile Client Software User Manual V3 1 UD 6L0202D1029A01 iVMS 4500 iPhone Mobile Client Software Thank you for purchasing our product This manual applies to iVMS 4500 iPhone mobile client software please read it carefully for the better use of this software The contents in this manual are subject to change without notice iVMS 4500 iPhone Mobile Client Software Contents Cale production 3 1 L OVeMIEW R alle i 3 die 2 SVste Mi REgUIrE Menti a eni ele iaia bali aiar eh dea iii iu 3 I 3 CONVENTION S Racale 3 Chapter 2 Installing and Uninstalling the Software i 4 Z LMAStAMIA the SOLUW Al E nenni E EEEE OEEO 4 22 Unin talline tHe SOWA E ata 4 Chapter 3 Running the SontWwWare radain a a A A E R 5 3L Interfaces IRtro queto isla cenare 5 22 PIS SWO Prote Ch OR orean e a E OEO ETOO OOE 6 Ghapter4Devic Managementa illa a a ieee 10 45lAddine a Device 10 PAMONA aD VC elia 12 4 3 Deleting a Device 14 Chapters Live Vie Wierne a aia eae ee ae 15 RTS a a STEE AT EE tee re rca ttre E Gace da raat A A tae rece A 25 CRPE r AO DE a 30 PIO CAG DEST E TEE T TT E ETTE 32 VEFSION HISLOIV eons e a A E lel eae oka 32 MN OUIO HES FV OLI IN E ail 32 iVMS 4500 iPhone Mobile Client Software Chapter 1 Introduction 1 1 Overview iVMS 4500 V3 1 mobile client software which is designed for iPhone on the basis of iOS Version 4 3 or higher can be used to remotely monitor the liv2. 02 Register Mode HiDDNS Server address w hik online com Device domain User Name admin Password Camera No 1 3 Edit the device name in the Alias field 4 Click the Register Mode item to select the register mode of the device to HiDDNS IP Domain or IP Server and configure the corresponding settings HiDDNS When the device is registered on the HiDDNS server you need to enter the HiDDNS server address and the device domain name registered on the server IP Domain You can access the device through fixed IP address or domain name You need to edit the IP address or domain address and the port of the device IP Server You can access the device through IP Server You need to set the IP Server address and device identifier which is the device name or device serial No HiDDNS V IP Domain IP Server 5 Enter the login user name and password of the device to be added 6 Click E to confirm the settings Notes 1 If the device is successfully added the software can obtain the camera information of the device 2 Upto 100 devices can be added 3 Youcanclick Startliveview to live view the newly added device Please refer to Chapter 5 for detailed operation about live view 11 iVMS 4500 iPhone Mobile Client Software amp Device Information Alias 7300 Register Mode P Domain Address 172 6 23 105 Port 8000 User Name admin Password Camera No Start live view Click to return to t
3. O Camera 06 i Start live view 08 Capture In live view mode select a live viewing window and click the fe to capture a picture Note The captured pictures are saved in the photo folder of your iPhone by default You can access the directory to view or delete the pictures PTZ Control In live view mode select a playing window and click to activate PTZ control panel and the icon changes to de Note The PTZ control should be supported by the added device You can slide on the live view window to realize the pan left right and tilt up down movements You can also pinch two fingers together to zoom out or spread them apart to zoom in the live view 18 iVMS 4500 iPhone Mobile Client Software Live View 61 16 2013 Wed 15 A d NO VIDEO 7300 Camera 02 Fluent Description of Icons icons Descriptions Icons Descriptions G m Q om Start stop the auto scan Set and call the preset Note Click att to activate the and GI buttons click to activate the a and buttons click Q to activate the and buttons Setting a Preset Steps 1 In the PTZ control mode slide on the live view window to move the camera to the desired scene 2 Click to access the following dialog box Call Set 3 Slide the number area to set the preset No Note The preset No should be between 1 and 256 4 Click St to finish the preset settings Calling a Preset For the programm
4. can also cancel it and perform the following steps to update the software next time as desired Steps 1 Click H and select to enter the Configuration interface 2 Click About to enter the About interface Configuration Turn Password On Modify Password IVMS 4500 Version 3 1 0 Build 20130423 Help About New Features Software Update New Feedback 3 Ifthe NeW js in the Software Update item click Software Update to activate the software update dialog box 4 Click to confirm updating the software and enter App Store to update the software Note The NeW displays when there is a new version available in the App store New Features and Help In the About interface click New Features to view the main features of the software 30 iVMS 4500 iPhone Mobile Client Software In the Configuration interface click Help and you can enter the Help interface You can view the quick operation guide of the software Main Feature Device Management Live View Remote Playback Configuration Device Management Adding a Device 1 Click and select e to enter the Device Management interface 2 Click to add a new device New Device Feedback If there is any problem or suggestion when you use the software please feel free to send emails to us by clicking Feedback in About interface Our technical engineers will handle your problems and suggestions as soon as possible 31 iVMS 4500 iPh
5. node and click to list all the cameras under it 5 Check g checkbox in the camera item to select a camera for playback Notes 1 If you check g checkbox in the device item then the first camera of the device is selected for playback 2 Only the camera with record during that period can be played back successfully 25 iVMS 4500 iPhone Mobile Client Software Camera List From 2013 01 13 11 18 00 To 2013 01 16 11 18 00 Demo 7300 Camera 01 Camera 03 Camera 04 2 O Camera 02 O amp Camera 05 i Start playback i 6 Click Start playback to start playback Remote Playback 04 24 2013 Wed 11 27 28 NO VIDEO Channel 01 9000 Channel 01 2013 04 24 11 27 27 11 00 12 00 7 You can slide the time line bar to adjust the playback time 8 You can also click Mi to pause the playback 2013 04 24 11 27 27 A 11 00 12 00 Time line i Capture pace Audio Digital zoom Stop playback Stop Playback 26 iVMS 4500 iPhone Mobile Client Software You can click x to stop the playback Or you can perform the following steps to stop the playback Steps 1 Click and hold the playback window 2 Drag the window upwards and the ii icon shows on the top of the window i 3 Drag the window to the m until it changes to and then release the window Remote Playback Remote Playback ff v Ww Ww 9000 Channel 01 9000 Channel 01 2013 04 24 11 27 1
6. the displaying window No 3 If there is only one channel under the device the icon of the device shows as Otherwise it shows as Ee 16 iVMS 4500 iPhone Mobile Client Software Camera List gt Demo v 7300 O Camera 01 O Camera 02 FN Camera 03 Camera 04 N Camerao5 fN Camera 06 Camera 07 m Start live view 04 3 Click Start live view to start live view of the selected camera s Or you can click to return to the Live View interface Note Up to 16 cameras can be selected for live viewing at the same time ee ee NS NO VIDEO NO VIDEO mera A more 7300 Camera 02 Fluent 7300 Camera 03 Fluent 1 16 201 led 15 01 16 2031 bed 15 NO VIDEO NO VIDEO mera O sacra amp 7300 Camera 05 Fluent 7300 Camera 06 Fluent Favorites Configuration You can add the commonly used camera s to the favorites so that you can access the camera s conveniently Steps 1 Perform the Step 1 and Step 2 of Start Live View to select the camera s 17 iVMS 4500 iPhone Mobile Client Software 2 Click to add the camera s to the Favorites 3 Inthe pop up dialog box enter the name for the favorites ra ee Favorites Name Confirm Cancel 4 Click to save the settings The successfully added favorites will be shown in the device list area Camera List aa Test gt Demo v 7300 Oy Camera 01 FN Camera 02 Camera 03 fN Camera 04 fN Camera 05
7. 2 2013 04 24 11 27 15 11 00 12 00 11 00 12 00 Digital Zoom You can realize the partial digital zoom during playback of video files Click Q and then spread two fingers apart to zoom in or pinch them together to zoom out the video 27 iVMS 4500 iPhone Mobile Client Software Remote Playback VIDEO 9000 Channel 01 2013 04 24 11 27 55 11 00 12 00 Capture During the playback you can click K to capture pictures of the playback window Note The captured pictures are saved in the photo folder of your iPhone by default You can access the directory to view or delete the pictures Full screen Playback During playback you can rotate the iPhone to enter the full screen mode You can press and drag the toolbar to adjust its position Note Please release the rotation lock of the iPhone to realize this function You can touch the screen to activate the control panel after it hides 04 24 2013 Wed 11 28 58 NO VIDEO 2013 04 24 11 28 58 9000 Channel 01 Description of Icons Descriptions Icons Descriptions Capture picture of the P the playback ID asetneptayoack O playback window 28 iVMS 4500 iPhone Mobile Client Software 29 iVMS 4500 iPhone Mobile Client Software Chapter 7 Others Update the Software When there is a new version available in the App Store the software will prompt you to update the software You can confirm to update the software immediately You
8. activate the password protection Next time if you want to run the software after exit you need to enter the password to log in first iVMS 4500 iPhone Mobile Client Software Password Protection Enter Password FE Task 2 Modify the Password Click Modify Password and enter corresponding information to modify the password Modify Password Confirm Task 3 Disable Password Protection Steps 1 Click Turn Password Off to disable the password protection 2 Enter the password to confirm the settings iVMS 4500 iPhone Mobile Client Software amp Turn Password Off Enter Password FE iVMS 4500 iPhone Mobile Client Software Chapter 4 Device Management 4 1 Adding a Device You need to add a device firstly that all operations such as live view playback and device management can be accessible Demo Note The 22 r is a demo added by default when you run the software for the first time You can view the live video refer to Chapter 5 and play back the record files refer to Chapter 6 of the demo And you can also modify the demo refer to Chapter 4 2 or remove the demo refer to Chapter 4 3 Steps 1 Click Ed and select n to enter the Device Management interface DEVAS Demo 22239 MM P Domain 115 236 50 18 8800 Camera gt i No 17 2 Click to add a new device 10 iVMS 4500 iPhone Mobile Client Software New Device Alias New Device
9. e video from embedded DVR NVR network camera network speed dome and DVS via wireless network play back record files control alarm output and realize PTZ control as well With this software installed in your iPhone you are able to log onto the front end device via Wi Fi or 3G besides if there is no public IP available for the device it s accessible by using a dynamic domain name or by mapping ports to the public IP of router Notes 1 Wi Fi or 3G access service must be supported by the iPhone 2 Network traffic charges may be produced during the use of this client software Please refer to the local ISP 1 2 System Requirements iOS 4 3 or higher version including iPhone4 iPhone4S and iPhone5 series products 1 3 Conventions In order to simplify the description we define the iVMS 4500 V3 1 mobile client software as software and DVR NVR DVS IP camera IP soeed dome as device in the following chapters iVMS 4500 iPhone Mobile Client Software Chapter 2 Installing and Uninstalling the Software 2 1 Installing the Software Steps 1 Logonto the App Store 2 Enter iVMS 4500 to search the mobile client software 3 Download and install it to your iPhone RE 4 After having installed the software successfully you can click icon to start the software 2 2 Uninstalling the Software O Click and hold the icon in the program list until it changes to oO Click amp to Un
10. ed preset you can slide to set the preset No in the dialog box and 19 iVMS 4500 iPhone Mobile Client Software Call click to call it After completion of PTZ control click amp to hide the PTZ control panel Image Quality There are three defined image quality types provided including Clear Balanced and Fluent And you can also customize the image quality Click to adjust the quality according to the performance of your network and phone hardware Balanced Fluent Custom Customize the Image Quality Steps 1 Click to activate the customized panel shown below a Y Stream Type Main Stream gt Resolution XVGA 1280 960 gt Frame Rate 16 gt Bitrate 2048K gt Confirm Cancel hu d 2 Configure the parameters according to actual needs including Stream Type Resolution Frame Rate and Bitrate 3 Click SONfiM to save the settings Note The live view effect is related to the performance of your network and phone hardware If the live view is not fluent or the screen appears blurred please reduce the resolution frame rate and bitrate of the camera in Custom mode or set the image quality as Balanced or Fluent mode The following table shows the recommended frame rate and bitrate configuration for different resolution at H 264 video compression HD1080P Pv fo ff Frame rate 4fps Bitrate 1024Kbps uxcA v Frame rate 4fps Bitrate 1024Kbps soon v Framerate fs B
11. formance of your iPhone please try to view fewer cameras at the same time or decrease the frame rate and resolution Please refer to mage Quality in Chapter 5 Live View 0301001030425 33 First Choice for Security Professionals HANGZHOU HIKVISION DIGITAL TECHNOLOGY CO LTD www hikvision com
12. he Device Management interface The successfully added new device will be displayed in the Device Management interface DEVAN Demo 134230 M8 iP Domain 115 236 50 18 8800 Camera No 17 7300 2239 8 IP Domain 172 6 23 105 8000 Camera No 16 4 2 Modifying a Device Steps 1 In the Device Management interface select a device and click the device item to view its parameters 12 iVMS 4500 iPhone Mobile Client Software amp Device Information Alias 7300 Register Mode P Domain Address MEAO 2O09 Port 8000 User Name admin Password Camera No Start live view 2 Click and then you can modify the parameters of the device according to actual needs Edit Device Alias 7300 Register Mode P Domain Address 172 60 23 105 Port 8000 User Name admin Password Camera No 16 3 Click E to save the modification 4 Click to return to the Device Management interface 13 iVMS 4500 iPhone Mobile Client Software 4 3 Deleting a Device In the Device Management interface select a device and slide the item to access the button Click E to delete the selected device DEAS Demo 2333 IP Domain 115 236 50 18 8800 Camera gt No 17 7300 333 IP Domain 172 6 23 105 8000 CariilBGl GS 16 14 iVMS 4500 iPhone Mobile Client Software Chapter 5 Live View After the device is successfully added you can view live video from the devices manage the a
13. i 724 2013 bed 20 04 59 NO VIDEO Channe 91 9000 Channel 01 Fluent iVMS 4500 iPhone Mobile Client Software 4 Spread two fingers apart to zoom in or pinch them together to zoom out the live view Full screen Live View During live view you can rotate the iPhone to enter the full screen mode You can press and drag the toolbar to adjust its position Note Please release the rotation lock of the iPhone to realize this function You can touch the screen to activate the control panel after it hides NO VIDEO NO VIDEO 9000 Channel 01 Fluent 9000 Camera 03 Fluent be 24 D0173 Med 19 78 GR 1t D0173 Mead 19 48 OR NO VIDEO NO VIDEO O gt 2 Ge a mera 9000 Camera 05 Fluent 9000 Camera 06 Fluent Description of Icons e escriptons RI pesci Capture picture of the selected O i PTZ control Oo live view window f h Set image quality Stop all the live view CL Start Stop two way audio Manage alarm output Da Mute Audio on 24 iVMS 4500 iPhone Mobile Client Software Chapter 6 Playback You can search the recorded video files from the added device for playback Start Playback Steps Coi 1 Click Ed and select bl to enter the Remote Playback interface Remote Playback 2013 04 22 08 52 00 09 00 10 00 2 Click H to display the added device list 3 Set the start time and end time in the From and To field to define the search condition 4 Select a device
14. install the mobile client software iVMS 4500 iPhone Mobile Client Software Chapter 3 Running the Software FA After having installed the software successfully click icon to run the software 3 1 Interfaces Introduction The software has four main functions including Live View Remote Playback Device Management and Configuration Live View You can click E to activate the main menu iVMS 4500 iPhone Mobile Client Software Description of Main Menu Menu Description lt lt lt amp Live View Live view PTZ control alarm outputs management etc lei O 5 Remote Playback Play back the recorded files m Display device list add delete modify device view Devices ar device information etc Configure password protection software update and Canili Rival feedback o View software s version information quick operation guide and main features 3 2 Password Protection With the password protection enabled then only the user that has the password can access the software Task 1 Enable Password Protection Steps 1 Click B and select to enter the Configuration interface iVMS 4500 iPhone Mobile Client Software Configuration Turn Password On Modify Password Help About 2 Click Turn Password On to enter the password settings interface Turn Password On Enter Password UU 3 Enter the password for the software and confirm it to
15. itrate 1024Kbps SA v Frame rate 101 Bitrate 1024Kbps 20 iVMS 4500 iPhone Mobile Client Software WEAN Frame rates asips erate 1024005 Promo v Frame rate fps Bitrate 1024Kbps XGA x __ frame rate 20fps Bitrate 1024Kbps woa v Framerate 25s strate 1024Kbps sven v Framerate 25fps Bitrate 1024Kbps Frame rate 25fps irte 2024Kbps _ Window Division When multiple cameras are under live view they are 4 division mode by default You can double click the live view window to display the camera in 1 division mode and double click again to restore Live View 01 16 2913 Wed 16 14 48 NO VIDEO NO VIDEO sacra A sacra 0 7300 Camera 02 Fluent 7300 Camera 03 Fluent NO f DEO Ci 16 201 bed 16 1414 Ci 16 201 bed 16 1416 NO VIDEO NO VIDEO Camera AZ anera 0 mera amp 7300 Camera 05 Fluent 7300 Camera 06 Fluent 7300 Camera 02 Fluent When there are multiple pages of playing windows you can slide the screen to go to the next or previous page 21 iVMS 4500 iPhone Mobile Client Software NO VIDEO 55 g oe Camera 03 Fluent Ci 16 201 bed 26 1414 NO VIDEO NO VIDEO smr ra acre w 7300 Camera 05 Fluent 7300 Camera 06 Fluent Stop Live View ra og NO VIDEO NO VIDEO ara 10 sacra 7300 Camera 10 Fluent 7300 Camera 12 Fluent During the live view you can click fs to sto
16. larm output of the device and control PTZ movement as well Note The alarm output and PTZ control should be supported by the added device Click Ed and select to enter the Live View interface The screen will be displayed in 1 division mode by default gt gt Live View 1 do Li LA i 000 Description of Icons Icons Descriptions Icons Descriptions Capture picture of the PTZ control S selected live view window Set image quality to Clear Balanced Fluent or i Stop all the live view Customized Enable disable alarm Start stop two way audio kk output management Mote Audio on Note You can click 1 to show the hidden icons and click if to hide them Start Live View Steps 15 iVMS 4500 iPhone Mobile Client Software 1 Click bm to display the added device list Click a device node to list all the cameras under it Note The name of the camera under the device is obtained from the device Camera List gt fA Demo v 7300 O Camera 01 O Camera 02 A Camera 03 fN Camera 04 fN Camerao5 fN Camera 06 Camera 07 i Start live view 00 2 Check checkbox in the device item to select all the cameras under it or check checkbox in the camera litem to select the specific camera as desired Notes 1 If the channel zero is supported by the device and it has been configured you can select to live view by channel zero 2 The number e g BEI indicates
17. one Mobile Client Software Appendix Version History V3 1 Added New Features 1 Support audio control 2 Support email feedback 3 Support digital zoom V 3 0 Added New Features 4 New designed GUI provides convenient operations 5 iPhoneS is supported 6 Up to 16 ch synchronous live view 7 Support live view by page 8 Support live viewing channel zero 9 Optimize the playing performance 10 Display the quick operation guide and main features of the software 11 Check new version automatically 12 Image quality configurable during live view mode 13 Alarm outputs management 14 Password protection Modified 1 Optimize PTZ control 2 Delete the Alarm Management settings 3 Delete the channel configuration 4 Cancel the registration when logging in for the first time Troubleshooting What kinds of devices are compatible with iVMS 4500 iPhone mobile client software The devices which adopt H 264 MPEG4 or MJPEG video compression are compatible with this software Why does the mobile client software prompt login failed when access to the device via Wi Fi Please check whether the Wi Fi parameters are configured properly in your iPhone After starting viewing the live video why does the responding of the mobile 32 iVMS 4500 iPhone Mobile Client Software device becomes very slow and the video is easy to get stuck This problem may due that the lower per
18. p live view of all cameras Or you can perform the following steps to stop live view of the specific camera Steps 1 Click and hold the live view window 2 Drag the window upwards and the m icon shows on the top of the window 3 Drag the window to the m until it changes to lil and then release the window 01 91 1979 Mu 99 kK2 13 NO VIDEO Camera DI 7300 Camera 01 Fluent 01 91 1979 Mu 99 KL 14 RING W WR NO VIDEO NO VIDEO etre 93 amer 7300 Camera 03 Fluent 7300 Camera 04 Fluent NO VIDEO Camera DI 7300 Camera 01 Fluent 1 91 1979 Mu 99 it 91 90 1979 Mu 99 KL 17 NO VIDEO NO VIDEO Canero 93 contre i 7300 Camera 03 Fluent 7300 Camera 04 Fluent iVMS 4500 iPhone Mobile Client Software Alarm Output Management You can control the alarm outputs of the added device by the software Note The alarm output should be supported by the device Steps 1 Click E to access the hidden icons 2 Click R to activate the alarm output management panel 3 Select an alarm output and click it to set it as to enable this alarm output You can also click the enabled alarm output m to set it as to disable it Digital Zoom You can realize the partial digital zoom during live view Steps 1 Click to select a playing window 2 Click Le to access the hidden icons 3 Click and the selected window will be display in 1 division mode Live View D
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