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1. 1 1 2 2 3 3 4 4 5 Appendix B Safety information 141 2 A
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3. Appendix C Notices 155 Power cords For your safety IBM provides a power cord with a grounded attachment plug to use with this IBM product To avoid electrical shock always use the power cord and plug with a properly grounded outlet IBM power cords used in the United States and Canada are listed by Underwriter s Laboratories UL and certified by the Canadian Standards Association CSA For units intended to be operated at 115 volts Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a tandem blade grounding type attachment plug rated 15 amperes 250 volts For units intended to be operated at 230 volts outside the U S Use a cord set with a grounding type attachment plug The cord set should have the appropriate safety approvals for
4. options Diskette drive optional O O DIMM4 E DIMM 3 E DIMM 2 Ee i E DIMM 1 o 7 8 O O O o Slot 1 PCI Express x1 Slot 2 PCI Express x16 Slot 3 PCI Slot 4 PCI Chapter 5 Field replaceable units 77 System board internal connectors The following illustration shows the internal connectors on the system board Microprocessor power Front panel switch LEDs CD audio O udi System error LED front Internal speaker Ethernet activity LED front SATA drive 4 1 SATA drive 3 24 SATA drive 2 SATA drive 1 Microprocessor IDE drive Battery O Main power Clear CMOS jumper Intrusion switch
5. oS O DIMM 3 error LED DIMM 2 error LED E DIMM 1 error LED a 0 NO Microprocessor fan error LED lg 9 Bez O O O Rear fan error O i LED A Chapter 5 Field replaceable units 79 System board jumpers This section describes the jumpers on the system board O a O O o O O O o cP Boot Block Jumper J1 Boot Block IEEE 1394 Firewire Default Recover enable disable jumper Clear CMOS Jumper JBAT1 pins 1 and 2 No Jumper Default Disable Default Recover eee 000 0 00 eoo 0 00 eoo 321 321 3 2 1 3 2 1 3 2 1 38 2 1 Jumper Settings Boot block J1 Normal default jumper on pins 1 and 2 Boot block recovery no jumper Clear CMOS JBAT1 Keep CMOS dat
6. In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances For proper collection and treatment contact your local IBM representative This notice is provided in accordance with Royal Decree 106 2008 of Spain The retail price of batteries accumulators and power cells includes the cost of the environmental management of their waste For California Perchlorate material special handling may apply Seelhttp www dtsc ca gov hazardouswaste perchlorate The foregoing notice is provided in accordance with California Code of Regulations Title 22 Division 4 5 Chapter 33 Best Management Practices for Perchlorate Materials This product part may include a lithium manganese
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9. 3 3 AEM LATAS BA 4 Appendix B Safety information 125 2 A IBM 33F8354 HATER o 100 212F 3 LIE CD ROM DVD FERIE AR ili LERHE A A 3A SB 126 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Tro
10. 5 EX GE ES ERIE d en RE ALA ERA eA BLUR E d WA CAE ERE AA 2 7 mp 1 7 mp 130 intelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Aka 10 A 82 180 gt 82 180 Appendix B Safety information 131 Important Toutes les consignes Attention et Danger indiqu es dans la bibliotheque IBM documentation sont pr c d es d un num ro Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la pr sente section Par exemple si une consigne de type Attention est pr c d e du chiffre 1 ses traductions sont galement pr c d es du chiffre 1 dans la pr sente section Prenez connaissance de toutes les consignes de type Attention et Danger avant de proc der aux op rations d crites par les instructions Notice n 1 AA DANGER Le courant lectrique passant dans les cables de communication ou les cordons t l phoniques et d alimentation peut tre dangereux Pour viter tout risque de choc lectrique Ne manipulez aucun cable et n effectuez aucune op ration dinstallation d entretien ou de reconfiguratio
11. 68 35 SCSI cabling requirements You can install three internal SCSI devices using the SCSI signal cable that comes with some computer models If you plan to attach external SCSI devices you can order an optional SCSI adapter and external cable To select and order the correct cables for use with external devices contact your IBM marketing representative or authorized reseller To receive an indication of SCSI hard disk drive activity you must also connect the SCSI adapter to the SCSI LED connector on the system board Sec System Do el connectors ON E the locations of the SCSI connectors Setting SCSI IDs Each SCSI device that is connected to a SCSI controller must have a unique SCSI ID This ID enables the SCSI controller to identify the device and ensure that different devices on the same SCSI channel do not attempt to transfer data simultaneously SCSI devices that are connected to different SCSI channels can have duplicate SCSI IDs See the information that comes with the device for instructions for setting its SCSI ID 64 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Universal Serial Bus connectors There are eight USB 2 0 connectors two on the front and six on the rear of the computer Use the USB connectors to connect optional devices such as telephony storage and multimedia devices USB 2 0 technology transfers data at up to 480 Mb per second
12. EM amp 3 A CD ROM Class 3A Class 3B CD ROM 142 intelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide 18Kg 32Kg 55Kg 5 A
13. Fan Microprocessor fan IEEE 1394 Firewire enable disable jumper Boot block jumper SCSI LED SCSI adapter mini PCl 78 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide System board external connectors The following illustration shows the external input output port connectors on the system board O E O Internal 1394 FireWire External 1394 FireWire H Audio in out E Serial 2 Parallel Serial 1 Keyboard mouse USBs 4 rai USBs 2 Ethernet System board error LEDs The following illustration shows the LEDs on the system board System error LED DIMM 4 error LED
14. General problems Symptom A cover lock is broken an LED is not working or a similar problem has occurred FRU action Broken CRU FRU 88 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Hard disk drive problems Symptom FRU action Not all drives are recognized by the hard disk drive diagnostic test the Fixed Disk test 1 Remove the first drive not recognized and try the hard disk drive diagnostic test again If the remaining drives are recognized replace the drive that you removed with a new one The computer stops responding during hard disk drive diagnostic test A hard disk drive passes the diagnostic Fixed Disk Test but the problem remains Remove the hard disk drive being tested when the computer stopped responding and try the diagnostic test again 2 Ifthe hard disk drive diagnostic test runs successfully replace the drive you removed with a new one Run the diagnostic SCSI Fixed Disk Test see Starting the diagnostic programs and viewing the test log on page 13 Note This test is not available on servers that have RAID arrays or servers that have IDE or SATA hard disk drives IEEE 1394 firewire port problems Symptom FRU action An IEEE 1394 device does not work Make sure that The correct IEEE 1394 device driver is installed The operating system supports IEEE 1394
15. Non rimuovere i coperchi L apertura dei coperchi di prodotti laser pud determinare l esposizione a radiazioni laser pericolose All interno delle unit non vi sono parti su cui effettuare l assistenza tecnica L utilizzo di controlli regolazioni o l esecuzione di procedure non descritti nel presente manuale possono provocare l esposizione a radiazioni pericolose AN PERICOLO Alcuni prodotti laser contengono all interno un diodo laser di Classe 3A o Classe 3B Prestare attenzione a quanto segue Aprendo l unit vengono emesse radiazioni laser Non fissare il fascio non guardarlo direttamente con strumenti ottici ed evitare l esposizione diretta al fascio Appendix B Safety information 139 140 Avviso 4 A 218 kg 32 kg 255 kg ATTENZIONE Durante il sollevamento della macchina seguire delle norme di sicurezza Avviso 5 ATTENZIONE Il pulsante del controllo dell alimentazione situato sull unit e l interruttore di alimentazione posto sull alimentatore non disattiva la corrente elettrica fornita all unit L unit potrebbe disporre di pi di un cavo di alimentazione Per disattivare la corrente elettrica dall unit accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione AA 2 gt 1 sp Avviso 10 ATTENZIONE Non poggiare oggetti che pesano piu di 82 kg sulla parte superiore delle unita montate in rack IntelliStation M Pro Types 6225 and 6228 H
16. You have installed the necessary device drivers for the application programs 2 If the problem remains replace the monitor 3 Video adapter 4 System board The monitor has screen jitter or the screen image is wavy unreadable rolling or distorted 1 If the monitor self tests show that the monitor is working correctly consider the location of the monitor Magnetic fields around other devices such as transformers appliances fluorescent lights and other monitors can cause screen jitter or wavy unreadable rolling or distorted screen images If this happens turn off the monitor Attention Moving a color monitor while it is turned on might cause screen discoloration Move the device and the monitor at least 305 mm 12 in apart and turn on the monitor Notes a To prevent diskette drive read write errors make sure that the distance between the monitor and diskette drives is at least 76 mm 3 in Non IBM monitor cables might cause unpredictable problems c An enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors For information about the enhanced monitor cable contact your IBM marketing representative or authorized reseller 2 Monitor 3 Video adapter if installed 4 System board Chapter 6 Symptom to FRU index 91 Monitor problems Symptom FRU action Wrong characters appear on the 1 If the wrong language is displayed update the
17. 2 1 1 System board Secondary DMA register failed 2 1 2 System board Primary DMA register failed 2 1 3 System board Primary interrupt mask register failed 2 1 4 Secondary interrupt mask register failed System board 2 2 2 Keyboard controller failed Keyboard D System board 2 2 3 CMOS power failure and checksum checks failed Battery 2 System board 2 4 1 Video failed screen believed operable Video card 3 1 1 System board Timer tick interrupt failed 3 1 2 System board Interval timer channel 2 failed 3 1 3 RAM test failed above address OFFFFH DIMM 2 System board 3 1 4 Time Of Day clock failed 1 Battery 2 System board 3 2 1 System board Serial port failed 3 2 2 System board Parallel port failed ae 1 DIMM Memory size mismatch occurred 2 System board 3 Battery 3 3 2 1 Disconnect the computer power cord from outlet wait 30 seconds Critical SMBUS error occurred 12C and retry error 2 System board 3 Microprocessor 4 DIMMs 3 3 3 1 Install or reseat the memory modules and then do a 3 boot reset No operational memory in system DIMMs 3 System board 84 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide No beep symptoms No beep symptom FRU action No beep occurs during POST System board No be
18. on page 32 4 Remove the battery a Use a fingernail to press the top of the battery clip away from the battery The battery pops up when released b Use your thumb and index finger to lift the battery from the socket e Chapter 4 Customer replacement units 57 5 Insert the new battery a Tilt the battery so that you can insert it into the socket on the side opposite the battery clip b Press the battery down into the socket until it clicks into place Make sure the battery clip holds the battery securely C 2 6 Replace the cover and connect the cables 7 Turn on the computer 8 Start the Configuration Setup Utility program and set configuration parameters e Set the system date and time Set passwords if necessary Save the configuration 58 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Installing a security cable To help prevent hardware theft you can thread a security cable through the cable loop on the rear of your computer After you add the security cable make sure that it does not interfere with other cables that are connected to the computer Before you begin obtain the following items A security cable Alock such as a combination lock or padlock Complete the following steps to install a rope clip 1 Turn off the computer and all attached devices then disconnect all power cords and extern
19. 4 5 HAR E h 2 A IBM 33F8334 gt AMZ a 100 C 212 F HERMAN ERA E E O Appendix B Safety information 129 3 A 2 e CD ROM DVD IEEE RS NA Class 3A Class 3B Ree AL GHB AD 1 Fe 4 A gt 18 37 gt 32 70 5 2 55 121 2 5 E Ss de ER
20. DANGER Certains produits laser contiennent une diode laser de classe 3A ou 3B Prenez connaissance des informations suivantes Rayonnement laser lorsque le carter est ouvert vitez de regarder fixement le faisceau ou de l observer l aide d instruments optiques evitez une exposition directe au rayon Appendix B Safety information 133 134 Notice n 4 A 18 kg 39 7 lb 232 kg 70 5 Ib 255 kg 121 2 Ib ATTENTION Faites vous aider pour soulever ce produit Notice n 5 ATTENTION Le bouton de mise sous tension hors tension de l unit et l interrupteur d alimentation du bloc d alimentation ne coupent pas l arriv e de courant lectrique l int rieur de la machine Il se peut que votre unit dispose de plusieurs cordons d alimentation Pour isoler totalement l unit du r seau lectrique d branchez tous les cordons d alimentation des socles de prise de courant AA 20 gt a gt Notice n 10 ATTENTION Ne posez pas d objet dont le poids d passe 82 kg sur les unit s mont es en armoire IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Wichtig Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den ubersetzten Versionen dieses Hinweises in diesem Abschnitt Wenn z B ein Sicherheitshinweis mit der Nummer 1 beginnt so ersc
21. al IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide lt 4 GG IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Notes Before using this information and the product it supports read the general information in Appendix B Safety information on page 115 and Appendix C Notices on page 149 The most recent version of this document is available at http www ibm com pc suppor Third Edition June 2008 Copyright International Business Machines Corporation 2004 All rights reserved US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp About this document This document contains basic configuration information diagnostic information error codes error messages service information and a symptom to FRU index for the IBM IntelliStation M Pro Type 6225 and 6228 computers Important The field replaceable unit FRU procedures in this document are intended for trained servicers who are familiar with IBM products Customer replacement units CRUs can be replaced by the customer See Chapter 7 Parts listing IntelliStation M Pro Types 6225 and 6228 on page 105 to determine if the component being replaced is a FRU or a CRU Before servicing an IBM product be sure to read Appendix B
22. collegate Per collegare Per scollegare 1 SPEGNERE tutti i dispositivi 1 SPEGNERE tutti i dispositivi 2 Collegare prima tutti i cavi alle unit 2 Rimuovere prima i cavi di alimentazione 3 Collegare i cavi di segnale ai connettori dalle prese elettriche 4 Collegare i cavi di alimentazione alle 3 Rimuovere i cavi di segnale dai connettori prese elettriche 4 Rimuovere tutti i cavi dalle unit 5 ACCENDERE le unit 138 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Avviso 2 A ATTENZIONE Quando si sostituisce la batteria al litio utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore Se il sistema di cui si dispone provvisto di un modulo contenente una batteria al litio sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore La batteria contiene litio e pu esplodere se utilizzata maneggiata o smaltita impropriamente Evitare di Gettarla o immergerla in acqua Riscaldarla ad una temperatura superiore ai 100 C Cercare di ripararla o smontarla Smaltire secondo la normativa in vigore D Lgs 22 del 5 2 9 e successive disposizioni nazionali e locali Avviso 3 ATTENZIONE Quando si installano prodotti laser come ad esempio le unita DVD CD ROM a fibre ottiche o trasmettitori prestare attenzione a quanto segue
23. 98x A0x Aix B2x B3x B5x B6x CRU No Tier 1 CRU No Tier 2 FRU No Hardware kit all models contains Cable clamp PS mount 3 Card retainer PCI 1 EMC shield 4 slot PCI 1 Foot bottom 4 O blank 4 Retainer bar wire form 1 Screw I O connector cable 6 Screws M3 5 thread rolling 14 89P6737 Heat sink retention module all models 26K1130 Power cord all models 6952301 Retainer all models 13N2449 SCSI daughter card models 11x 23x 25x 35x 67x 79x A1x B3x B5x 26K5079 Service label all models Shield system board all models 26K1157 26K1121 Speaker assembly all models 00N5151 Video conversion adapter DVI I to standard VGA models 11x 20x 22x 23x 25x 32x 35x 42x 44x 52x 54x 64x 66x 67x 74x 79x A1x BOx B2x B3x B5x 09N3435 Chapter 7 Parts listing IntelliStation M Pro Types 6225 and 6228 109 Recovery CD Type 6225 and 6228 Recovery CD IntelliStation M Pro Type 6225 Models 10x A0x 11x A1x 20x BOx 22x B2x 23x B3x 25x B5x 26x B6x 1PU 2PU and Type 6228 Model 98x FRU No International English Windows XPP A E G U models 24R8282 International French Windows XPP F G models 24R8283 International German Windows XPP G models 24R8284 Italian Windows XPP G models 24R8285 International Spanis
24. Mbps with a maximum of 127 external devices and a maximum signal distance of 5 meters 16 ft per segment if the device that is attached to the computer is a USB 2 0 device If multiple USB devices are attached to the computer the USB hub must be USB 2 0 otherwise all USB 2 0 devices will transfer data at 12 Mbps Using Plug and Play technology USB devices are configured automatically The following illustration shows a USB connector SST ET Es Use a 4 pin USB cable to connect an external device to a USB connector Video connector The PCI Express x16 adapter slot 2 provides the video connector This connector is on the rear of the computer Use the video connector to connect a monitor or other display device The following illustrations show examples of different video connectors Analog video connector Dual monitor system 59 DMS 59 video connector OO0000000000000 O00000000000000 HH Chapter 4 Customer replacement units 65 66 Some models come with a digital video interface DVI connector for connecting a digital monitor If you have problems viewing information with a second monitor see the IBM IntelliStation User s Guide on the IBM IntelliStation Documentation CD Models with the NVIDIA Quadro FX 1300 or NVIDIA Quadro FX 3400 video adapter come with a DVI I to VGA style analog converter
25. Ukraine Upper Volta Uzbekistan Vanuatu Vietnam Wallis and Futuna Yugoslavia Federal Republic of Zaire 13F9997 Denmark 14F0015 Bangladesh Lesotho Maceo Maldives Namibia Nepal Pakistan Samoa South Africa Sri Lanka Swaziland Uganda 156 intelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide IBM power cord part number Used in these countries and regions 14F0033 Abu Dhabi Bahrain Botswana Brunei Darussalam Channel Islands China Hong Kong S A R Cyprus Dominica Gambia Ghana Grenada Iraq Ireland Jordan Kenya Kuwait Liberia Malawi Malaysia Malta Myanmar Burma Nigeria Oman Polynesia Qatar Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Seychelles Sierra Leone Singapore Sudan Tanzania United Republic of Trinidad and Tobago United Arab Emirates Dubai United Kingdom Yemen Zambia Zimbabwe 14F0051 Liechtenstein Switzerland 14F0069 Chile Italy Libyan Arab Jamahiriya 14F0087 Israel 1838574 Antigua and Barbuda Aruba Bahamas Barbados Belize Bermuda Bolivia Brazil Caicos Islands Canada Cayman Islands Costa Rica Colombia Cuba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Japan Mexico Micronesia Federal States of Netherlands Antilles Nicaragua Panama Peru Philippines Taiwan United States of America Venezuela 24P68
26. on page 29 2 Turn off the computer and all attached devices See Turning off the computer for instructions 3 Disconnect the power cord 4 Remove the cover 5 Locate the boot block recovery jumper J1 on the system board Remove any adapters that impede access to the jumper The following illustration shows the location of the boot block jumper on the system board O 7 O 0 8 O Q o co Boot Block Jumper J1 Boot Block IEEE 1394 Firewire Default Recover enable disable jumper Clear CMOS Jumper JBAT1 pins 1 and 2 No Jumper Default Disable Default LA o eoo eee 00 00 eee eoe 3 2 1 3 2 1 321 3 2 1 cari ni Remove the boot block recovery jumper from pins 1 and 2 Replace any adapters that were removed then replace the cover Connect the computer to a power source keyboard monitor and mouse Insert the POST BIOS reco
27. 302 XXX 000 1 Mouse Failed mouse test 2 System board 405 XXX 000 1 Verify that Ethernet is not disabled in BIOS Failed Ethernet test on controller on the 2 System board system board E 1 For n 0 system board Li ed Ethernet test on adapter in slot 2 For n gt 0 adapter in PCI slot n 3 System board 415 XXX 000 1 Cable Failed Modem test Note Ensure modem is present and attached to computer 2 Modem 3 System board Error symptoms You can use the error symptom tables to find solutions to problems that have definite symptoms If you cannot find the problem in the error symptom charts go to Starting the diagnostic programs and viewing the test log on page 13 to test the computer If you have just added new software or a new option and the computer is not working complete the following steps before using the error symptom charts 1 Remove the software or device that you just added 2 Run the diagnostic tests to determine whether the computer is running correctly 3 Reinstall the new software or new device In the following table if the entry in the FRU action column is a suggested action perform that action if it is the name of a component reseat the component and replace it if necessary The most likely cause of the symptom is listed first Chapter 6 Symptom to FRU index 87 CD ROM drive problems Symptom FRU action The CD ROM drive is not recognized 1 em Mak
28. 4 The IntelliStation M Pro Types 6225 and 6228 support only one diskette drive There are four serial ATA hard disk drive connectors on the system board You can mix and match SCSI and serial ATA drives in bays 3 4 and 5 The electromagnetic interference EMI integrity and cooling of the computer are protected by having all bays and PCI slots covered or occupied When you install a drive or PCI adapter save the EMC shield and filler panel from the bay or the PCI adapter slot cover in the event you later remove the option e For a complete list of supported options for your computer go to http www ibm com pc then select your country and navigate to the list of options for your computer Chapter 4 Customer replacement units 47 Installing a drive in bay 2 3 or 4 Complete the following steps to install a drive in bay 2 3 or 4 1 Read Appendix B Safety information on page 115 the guidelines in Handling static sensitive devices on page 29 and the documentation that comes with your drive 2 Turn off the computer and all attached devices see Turning off the computer lon page 6 then disconnect all external cables and power cords 3 Remove the side cover see l Removing the side cover on page 32 4 Remove the bezel see Removing and Installing the Bezel on page 34 5 Use a screwdriver to pry the filler panel and EMC shield away from the computer EMC shie
29. 48x alternate models 10x 11x A1x AOx 71P7369 11 CD ROM drive 48x alternate models 10x 11x A1x AOx 71P7377 11 CD ROM drive 48x alternate models 10x 11x A1x AOx 71P7385 11 CD ROM drive 48x primary models 10x 11x AOx A1x 71P7375 Chapter 7 Parts listing IntelliStation M Pro Types 6225 and 6228 107 System IntelliStation M Pro Type 6225 Models 10x 11x Index 1PU 20x 22x 23x 25x 26x 2PU 32x 35x 36x 40x 42x CRU No CRU No FRU No 44x 50x 52x 54x 64x 66x 67x 74x 79x 98x A0x Alx Tier 1 Tier 2 i B2x B3x B5x B6x CD RW drive 48x alternate models 20x 22x 23x 25x 26x 11 32x 35x 36x 40x 42x 44x 50x 52x 54x 64x 66x 67x 74x 71P7349 79x BOx B2x B3x B5x B6x CD RW drive 48x primary models 20x BOx 22x 23x 25x 11 26x 32x 35x 36x 40x 42x 44x 50x 52x 54x 64x 66x 67x 71P7347 74x 79x BOx B2x B3x B5x B6x 11 CD RW drive 48x models 64x 74x 79x 26K5449 CD ROM drive 48x models 64x 74x 79x 39M3509 11 CD ROM combo drive all models except 64x 74x 79x 26K5429 11 CD ROM drive half high alternate models 64x 74x 79x 4200953 t CD ROM drive half high primary all models except 64x 74x 39M0135 79x 11 DVD drive all models 39M3515 12 Chassis M Pro all models except 98x 39M0549 12 Chassis M Pro model 98x 26K1114 Adapter video ATI FireGL
30. 79 System board jumpers 80 Removing the system board BI The following information describes procedures for removing and installing certain components inside the system Only a qualified service technician is authorized to replace the components described in this section Important The field replaceable unit FRU procedures are intended for trained servicers who are familiar with IBM xSeries products See the parts listing in System replaceable units on page 107 to determine if the component being replaced is a customer replaceable unit CRU or a FRU Note Before servicing this system read Installation guidelines on page 29 and Appendix B Safety information on page 115 67 Microprocessor and heat sink 68 Each new microprocessor includes a new heat sink and vacuum tool for handling the microprocessor The new heat sink must be installed when replacing the microprocessor If you use the old heat sink with the new microprocessor the computer might over heat Before you begin Read the Installation quidelines on page 29 Read Appendix B Safety information on page 115 Review the information in System reliability guidelines on page 29 To remove the microprocessor and heat sink complete the following steps CAUTION Turn off the computer at least one hour before removing the microprocessor This allows the heat si
31. N Quando produtos a laser unidades de CD ROM unidades de DVD dispositivos de fibra tica transmissores etc estiverem instalados observe o seguinte Nao remova as tampas A remocao das tampas de um produto a laser pode resultar em exposic o prejudicial a radiacao de laser Nenhuma peca localizada no interior do dispositivo pode ser consertada e A utiliza o de controles ou ajustes ou a execu o de procedimentos diferentes dos especificados aqui pode resultar em exposi o prejudicial radia o A PERIGO Alguns produtos a laser cont m um diodo laser da Classe 3A ou Classe 3B embutido Observe o seguinte Radiac o de laser quando aberto N o olhe diretamente para o raio a olho nu ou com instrumentos ticos e evite exposi o direta ao raio Appendix B Safety information 123 124 Instrucao 4 A 18 kg 39 7 Ib 232 kg 70 5 Ib 255 kg 121 2 Ib CUIDADO Ao levantar a m quina fa a o com seguran a Instruc o 5 CUIDADO Os bot es Liga Desliga localizados no dispositivo e na fonte de alimentacao nao desligam a corrente eletrica fornecida ao dispositivo O dispositivo tamb m pode ter mais de um cabo de alimenta o Para remover toda a corrente el trica do dispositivo assegure que todos os cabos de alimenta o estejam desconectados da fonte de energia el trica 20 1 sp Instrucao 10 CUIDADO Nao coloque nenhum objeto com peso superior a 82 kg 18
32. Ordering System at http www elink ibmlink ibm com public applications publications cgibin Copyright IBM Corp 2004 113 Getting help and information from the World Wide Web On the World Wide Web the IBM Web site has up to date information about IBM xSeries and IntelliStation products services and support The address for IBM xSeries information is http www ibm com eserver xseries The address for IBM IntelliStation information is http www ibm com pc us intellistation You can find service information for your IBM products including supported options at http www ibm com pc support Software service and support Through IBM Support Line you can get telephone assistance for a fee with usage configuration and software problems with xSeries servers IntelliStation workstations and appliances For information about which products are supported by Support Line in your country or region go to http www ibm com services sl products For more information about Support Line and other IBM services go to or go Iohtpz7wwwibm com planetwide for suppor telephone numbers In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support 114 You can receive hardware service through IBM Integrated Technology Services or through your IBM reseller if your reseller is authorized by IBM to provide warranty service Go to http www ibm com planetwide for support telephone numb
33. POST beep codes and error messages The power on self test generates beep codes and messages to indicate successful test completion or the detection of a problem See POST error log on page 11 for more information Diagnostic programs The system diagnostic programs are on a hidden partition on the hard disk These programs are the primary methods of testing the major components of the computer See Diagnostic programs and error messages on page 12 for more information Error charts These charts list problem symptoms and steps to correct the problem See Error symptoms on page 15 for more information System board error LEDs An LED on the system board might also be lit to help isolate an error that is indicated by the system error LED on the front of the computer See the board error LEDs on page 79 for more information 10 intelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide POST error log When you turn on the computer the power on self test POST performs a series of tests to check the operation of system components and some of the installed options If POST finishes without detecting any problems the first window of the operating system opens or an application program starts If POST detects a problem more than one beep or no beep might sound and an error message appears on the screen The POST error log contains the three most recent error codes and messa
34. SCSI 64 controller SCSI 43 cooling 3 cover removing 32 cover replacing 33 creating an emergency recovery diskette Red Hat Linux 19 Windows 19 CRU tier levels 107 CRUS defined iii 107 customer replacement units 29 D danger statements defined 2 device drivers recovering 16 Device Drivers CD 16 diagnostic error codes 85 error messages 12 programs 12 13 programs and error messages 12 testlog 13 text messages 12 tools 10 viewing test log 13 diagnostics creating a diskette 17 downloading 17 using a diskette 18 DIMM connector installing memory 54 locations 54 DIMM retaining clips 55 DIMMs slot locations 77 diskette drive activity LED 4 eject button 4 IBM Enhanced Diagnostics using 18 recovery repair 20 diskette continued Red Hat Linux 19 Windows 19 diskette drive installing 47 48 50 problems 88 display problems 90 disposal of monitor 153 drive bay filler panel 48 cage 50 installation 48 50 drives installing 47 E electrical input 3 environment 3 error codes SCSI 98 error codes diagnostic 85 error codes POST 95 error LEDs system board 79 error messages diagnostic 12 fan 99 power 99 small computer systems interface SCSI 11 temperature 98 error symptoms 87 error diagnostic code format 12 Ethernet cabling 62 connector pin number assignments 62 pin number assignment 62 port 62 Ethernet controller troubleshooting 26 expansion bays location 47 type 47 external connectors s
35. Safety information on page 115 Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions Leia todas as instru es de cuidado e perigo antes de executar qualquer opera o Safety Information ZEAERZU HAMA RARO Prenez connaissance de toutes les consignes de type Attention et Danger avant de proc der aux op rations d crites par les instructions Lesen Sie alle Sicherheitshinweise bevor Sie eine Anweisung ausf hren Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare qualsiasi operazione eas 27100 AN HA HRS ACSA Lea atentamente todas las declaraciones de precauci n y peligro ante de llevar a cabo cualquier operaci n WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling ADVERTENCIA El contacto con el cable de este producto o con cables de accesorios que se venden junto con este producto pueden exponerle al plomo un elemento qu mico que en el estado de California de los Estados Unidos est considerado como un causante de cancer y
36. Utility program Battery Failing device Pio Do System board 163 Real time clock error Run the Configuration Setup Utility program Battery on System board 164 Memory configuration changed 184 Power on password damaged Run the Configuration Setup Utility program DIMM System board on gt 1 Run the Configuration Setup Utility program 2 System board 187 VPD serial number not set 1 Set serial number in the Configuration Setup Utility program 2 System board 189 An attempt made to enter the system with invalid passwords Run the Configuration Setup Utility program 201 Memory test error DIMM System board N 289 DIMM disabled by the user or system 301 Keyboard or keyboard controller error Run the Configuration Setup Utility program DIMM System board on 1 Keyboard 2 System board 303 Keyboard controller error System board Chapter 6 Symptom to FRU index 95 Error code symptom FRU action 602 1 Diskette Invalid diskette boot record 2 Diskette drive 3 Drive cable 4 System board 604 1 Run the Configuration Setup Utility program and diagnostics Diskette drive error 2 Diskette drive 3 Drive cable 4 System board 662 1 Run the Configuration Setup Utility program and diagnostics Diskette drive configuration error 2 Diskette drive 3 D
37. V3100 models 11x A1x 20x 42x 73P9617 52x BOx Adapter video NVIDIA Q FX 1300 models 22x 23x 32x B2x 90P1058 B3x Adapter video NVIDIA Q FX 3400 models 25x 35x B5x 90P1175 Adapter video NVIDIA Q FX 1400 models 44x 54x 64x 74x 73P9636 Adapter video NVIDIA Q NVS 280 models 10x 1PU 26x 90P1057 2PU 36x 40x 50x 98x AOx B6x Adapter video ATI FireGL V7100 models 66x 67x 13M8400 Adapter video 3DLabs Realizm 800 model 79x 73P9640 Battery 3 0 V all models 33F8354 Baffle air duct all models except 98x 43W4911 Cable 1394 all models 89P6738 Cable 2 Drop all models 89P6734 Cable C2 switch all models 09K9827 Cable CD ROM audio all models 75H9219 Cable Dual VGA models 10x 1PU 2PU 26x 36x 40x 50x 98x AOx B6x 1379598 Cable front panel all models 26K1129 Cable hard disk drive all models except 11x 23x 25x 35x 67x 79x A1x B3x B5x daa Cable SCSI Ultra 320 models 11x 23x 25x 35x 67x 79x A1x B3x B5x FEES Card front I O panel all models 26K1125 EMC shield diskette drive all models 26K1155 EMC shield 5 25 inch all models 19K5548 Hard disk drive bracket all models 26K1154 108 intelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Index System IntelliStation M Pro Type 6225 Models 10x 11x 1PU 20x 22x 23x 25x 26x 2PU 32x 35x 36x 40x 42x 44x 50x 52x 54x 64x 66x 67x 74x 79x
38. a different connector on the hub Reinstall the device drivers See the operating system documentation Reseat or replace the adapter Chapter 3 Diagnostics 27 28 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Chapter 4 Customer replacement units This chapter provides basic instructions for installing hardware options in the computer These instructions are intended for users who are experienced with setting up IBM computer hardware Installation guidelines Before you begin installing options read the following information Read Appendix B Safety information on page 115 and the guidelines in Handling static sensitive devices This information will help you work safely with the computer and options Make sure that you have an adequate number of properly grounded electrical outlets for the computer monitor and other devices Back up all important data before you make changes to disk drives Have a small flat blade screwdriver available When you need to access the inside of the computer to install options you might find it easier to lay the computer on its side The blue color on components and labels identifies touch points where you can grip a component move a latch and so on System reliability guidelines To help ensure proper system cooling and system reliability make sure that Each of the drive bays has a drive or a filler p
39. devices If you suspect that it is part of a cluster you can run all diagnostic programs except the ones that test the storage unit that is a hard disk drive in the storage unit or the storage adapter that is attached to the storage unit The failing computer might be part of a cluster if any of the following conditions is true The customer identifies the failing computer as part of a cluster One or more external storage units are attached to the failing computer and at least one of the attached storage units is also attached to another computer or unidentifiable device One or more computers are located near the failing computer Important 1 For computers that are part of a shared hard disk drive cluster run one test at a time Do not run any suite of tests such as quick or normal tests because this could enable the hard disk drive diagnostic tests 2 f more than one error code is displayed correct the first error The other error codes might not occur the next time you run the diagnostic programs 3 If the computer is suspended and a POST error code is displayed see 4 If the computer is suspended and no error message is displayed see Error andUndetermned problems on page 102 5 information about power supply problems see Power checkout on page 25 6 For intermittent problems check the error log see Diagnostic programs and error messages on page 12 Complete the following steps t
40. diagnostics programs To start the Enhanced Diagnostics programs in Red Hat Linux operating system complete the following steps a Restart the computer b When the operating system selection menu is displayed select IBM Preload Recovery amp Diagnostics c Select Run diagnostics to start the diagnostics programs Optionally insert the IBM Enhanced Diagnostics diskette and restart the computer See Using the IBM Enhanced Diagnostics diskette on page 18 for more information Run the applicable diagnostics program and when the Diagnostic Programs screen appears select Utility When you are diagnosing hard disk drives select SCSI Fixed Disk Test for the most thorough test Select Fixed Disk Test for any of the following situations You want to run a faster test The server contains RAID arrays The server contains SATA or IDE hard disk drives Viewing the test log Complete the following steps to view the test log 1 2 Start and run the Enhanced Diagnostics programs see Starting the diagnostic programs Select View Test Log from the list then follow the instructions on the screen The test log records data about system failures and other pertinent information The test log will not contain any information until after the diagnostic program has run Save the test log to a file on a diskette or to your hard disk Notes a To save the test log to a diskette you must use a diske
41. dioxide battery which contains a perchlorate substance New Jersey For information about recycling covered electronic devices in the state of New Jersey go to the New Jersey Department of Environmental Protection Web site at http www state nj us dep dshw recycle Electronic_Waste index html Oregon For information about recycling covered electronic devices in the state of Oregon go to the Oregon Department of Environmental Quality Web site at http www deq state or us Ig electronics htm Washington For information about recycling covered electronic devices in the state of Washington go to the Department of Ecology Web site at http www ecy wa gov programs swfa eproductrecycle or telephone the Washington Department of Ecology at 1 800 RECYCLE 1 800 732 9253 Electronic emission notices IBM IntelliStation M Pro Types 6225 and 6228 Federal Communications Commission FCC statement Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are Appendix C Notices 153 designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a
42. documentation on the Device Drivers CD for information about problems that might occur with the 1 Gbps Ethernet controller The way the Ethernet controller is tested depends on which operating system you are using see the Ethernet controller device driver file You can use the Ethernet wrap test to determine whether a hardware problem is causing the Ethernet connection to fail To perform the Ethernet wrap test use the wrap plug IBM part number 60G3981 with the diagnostic tests If this testing method indicates that the hardware is functioning normally but the problem remains see Network connection problems or inform the network administrator Network connection problems If the Ethernet controller cannot connect to the network check the following conditions Make sure that the cable is installed correctly The network cable must be securely attached at all connections If the cable is attached but the problem remains try a different cable If you set the Ethernet controller to operate at either 100 Mbps or 1000 Mbps you must use Category 5 or higher cabling Determine whether the hub supports auto negotiation If it does not try configuring the integrated Ethernet controller manually to match the speed and duplex mode of the hub Check the Ethernet controller LEDs on the rear of the computer The Ethernet link status LED on the rear of the computer is lit when the Ethernet controller receives a LINK pulse f
43. first startup device 3 Select the removable media device you want to boot from and move it to the top of the Removable Devices list 18 intelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Creating an emergency recovery repair diskette in Windows In Windows you can create a recovery repair diskette from the c ibmtools directory or from the Product Recovery program partition Complete the following steps to create a recovery repair diskette from the c ibmtools directory 1 2 3 4 Start your computer and operating system Use Windows Explorer to display the directory structure of your hard disk Open the c ibmtools folder Double click rrdisk bat and follow the instructions on the screen Complete the following steps to create a recovery repair diskette from the Product Recovery program partition T 2 6 Shut down the operating system and turn off the computer Wait for at least 5 seconds then press and hold the F11 key while you restart the computer When a menu appears release the F11 key Use one of the following procedures If a menu is displayed that gives you the opportunity to select an operating System use the arrow keys to select the operating system that is currently installed press Enter and then continue with the next step f an operating system menu is not displayed continue with the next step From the Product Recovery Main menu use
44. have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to IBM Director of Licensing IBM Corporation North Castle Drive Armonk NY 10504 1785 U S A INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FORA PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time without notice Any references in this publication to non IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk IBM may use or distribute any of the information you supply in any way it believes appropriate
45. in the United States other countries or both Red Hat the Red Hat Shadow Man logo and all Red Hat based trademarks and logos are trademarks or registered trademarks of Red Hat Inc in the United States and other countries Other company product or service names may be trademarks or service marks of others 150 intelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Important notes Processor speeds indicate the internal clock speed of the microprocessor other factors also affect application performance CD ROM drive speeds list the variable read rate Actual speeds vary and are often less than the maximum possible When referring to processor storage real and virtual storage or channel volume KB stands for approximately 1000 bytes MB stands for approximately 1 000 000 bytes and GB stands for approximately 1 000 000 000 bytes When referring to hard disk drive capacity or communications volume MB stands for 1 000 000 bytes and GB stands for 1 000 000 000 bytes Total user accessible capacity may vary depending on operating environments Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives available from IBM Maximum memory may require replacement of the standard memory with an optional memory module IBM makes no representation or warranties
46. is on a hidden partition of the hard disk The Product Recovery program runs independently of the operating system and reinstalls your operating system and preinstalled software Attention If you are using FDISK Disk Management or another utility to reformat the hard disk you might see the partition where the Product Recovery program is stored Do not delete this partition otherwise the Product Recovery program will be lost If your hard disk drive including the partition where the Product Recovery program is located becomes damaged or you replace the hard disk drive contact IBM to order the BM Product Recovery CD to recover your preinstalled operating system application programs and device drivers See Appendix A Getting help and technical assistance on page 113 for details Complete the following steps to recover the Windows operating system Note The recovery process replaces all information stored on drive C If possible back up your data files before starting this process The recovery process does not affect any other drives 1 If possible shut down your operating system 2 If your computer is still on turn it off Note If the computer will not turn off after you hold down the power control button for at least 4 seconds disconnect the power cord and wait a few seconds before reconnecting it 3 Turn on your computer and wait for the prompt To start the Product Recovery program press F11 If the DOS co
47. os estructurales Desconecte los cables de alimentaciin sistemas de telecomunicaciones redes y midems conectados antes de abrir las cubiertas del dispositivo a menos que se indique lo contrario en los procedimientos de instalaci n y configuraci n Conecte y desconecte los cables tal como se describe en la tabla siguiente cuando desee realizar una operaci n de instalaci n de traslado o de apertura de las cubiertas para este producto o para los dispositivos conectados Para la conexin Para la desconexi n 1 AP GUELO todo 1 AP GUELO todo 2 En primer lugar conecte los cables a 2 En primer lugar retire cada cable de los dispositivos alimentaci n de la toma de alimentaci n 3 Conecte los cables de se al a los 3 Retire los cables de se al de los conectores conectores 4 Conecte cada cable de alimentaci n a la 4 Retire los cables de los dispositivos toma de alimentaci n 5 ENCIENDA el dispositivo 146 intelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Declaraci n 2 A PRECAUCI N Cuando desee sustituir la bater a de litio utilice nicamente el n mero de pieza 33F8354 de IBM o cualquier tipo de bater a equivalente que recomiende el fabricante Si el sistema tiene un m dulo que contiene una bater a de litio sustit yalo nicamente por el mismo tipo de m dulo que ha de estar creado por el mismo fabricante La bater a contiene li
48. parallel port EPP and extended capability port ECP If you configure the parallel port to operate in bidirectional mode it supports the ECP and EPP modes When the parallel connector is configured as bidirectional use an IEEE 1284 compliant cable that does not exceed 3 meters 9 8 ft Use the Devices and I O Ports options in the IBM Configuration Setup Utility program to configure the parallel connector as bidirectional Chapter 4 Customer replacement units 63 Serial connectors There are two serial connectors on the rear of the computer Use these connectors to connect serial devices The following illustration shows a serial connector 1 5 00000 0000 6 9 Ultra320 SCSI connector Your computer might have a mini PCI SCSI controller This single channel controller supports an independent Ultra320 SCSI channel that supports up to 15 SCSI devices The SCSI connector for the channel is on the mini PCI SCSI controller The controller has the following features Double transition clocking to achieve up to 320 MBps megabytes per second data transfer rates Domain name validation to negotiate compatible data transfer speeds with each device Cyclic redundancy checking CRC to improve data reliability An active terminator for SCSI bus termination The following illustration shows a SCSI connector 34 1 Bea
49. particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult an IBM authorized dealer or service representative for help Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits Proper cables and connectors are available from IBM authorized dealers IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible party International Business Machines Corporation New Orchard Road Armonk NY 10504 Telephone 1 919 543 2193 Tested To Comply C With FCC Standa
50. reverse the previous steps 38 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Installing an adapter The following notes describe the types of adapters that your computer supports and System ther information that you might consider when installing an adapter See o board option connectors on page 77 for an illustration of the adapter slot locations Read the documentation that comes with your operating system Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions in this chapter If you need to change the switch or jumper settings on your adapter follow the instructions that come with the adapter Your computer comes with adapter connectors or slots The PCI Express x16 video adapter is installed in slot 2 You can install up to three additional optional adapters in your computer in slot 1 PCI Express x1 and PCI slots 3 and 4 You can install only 33 MHz 32 bit adapters in PCI slots 3 and 4 You can install full length adapters in PCI slots 3 and 4 None of the expansion slots are hot plug slots For slot 3 and 4 your computer supports 5 0 V signaling and universal PCI adapters it does not support 3 3 V signaling adapters The computer scans the adapters in the following sequence to assign system resources PCI Express x1 slot slot 1 PCI Express x16 slot slot 2 PCI expansion slot 1 slot 3 PCI expansion
51. shutoff due to VRM x over System board voltage System shutoff due to excessive lt 240 1 Seel Power checkout on page 25 VA loading 2 Cycle ac power on and off Temperature related system shutdown Message Action System shutoff due to board over Make sure that the computer is being properly cooled see temperature System reliability guidelines on page 29 level critical board is over temperature P 2 Replace board System shutoff due to CPU x over 1 Make sure that the computer is being properly cooled see temperature level critical CPU x is over System reliability guidelines on page 29 temperature P 2 Replace microprocessor System shutoff due to CPU x under Ambient temperature must be within normal operating temperature level critical CPU xis under specifications see Features and specifications on page 3 temperature System shutoff due to DASD temperature Make sure that the computer is being properly cooled see sensor x level critical DASD area Feystein igliabiliy guidelines on page 20 reported temperature outside recommended operating range System shutoff due to high ambient Ambient temperature must be within normal operating temperature specifications see Features and specifications on page 3 level critical high ambient temperature System shutoff due to system board Ambient temperature must be within normal operating u
52. so now otherwise replace the side cover seg Replacing the side cover on page 33 reconnect the external cables and power cords and turn on the computer IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Cabling an optional SCSI adapter You can install an optional SCSI adapter in your computer to control the internal hard disk drives With a SCSI adapter installed you can configure the internal hard disk drives into disk arrays You can also cable a SCSI adapter to external hard disk drives See your SCSI adapter option documentation for complete instructions for installing a SCSI adapter in your computer and for additional information about SCSI adapters Notes 1 An optional SCSI adapter is required for you to connect external SCSI devices 2 The SCSI cables that are used by the integrated SCSI controller cannot be used with an optional SCSI adapter Complete the following steps to cable an optional SCSI adapter 1 Install the SCSI adapter see Installing an adapter on page 39 2 Connect the SCSI signal cable to the adapter and to one or more of the signal cable connectors on the rear of the SCSI devices SCSI adapter SCSI signal cable connector SCSI signal cable 3 Connect the SCSl activity indicator cable to the adapter and to the SCSI LED connector on the system board See System board option connectors o
53. the arrow keys to select System utilities and then press Enter Use the arrow keys to select Create a Recovery Repair diskette and then press Enter Follow the instructions on the screen See l Creating an IBM Enhanced Diagnostics diskette on page 17 for information about how to create an IBM Enhanced Diagnostics diskette Creating an emergency recovery repair diskette in Red Hat Linux Complete the following steps to create a recovery repair diskette for Red Hat Linux T 2 Turn on the computer When the operating system menu is displayed select IBM Preload Recovery and Diagnostics Follow the instructions on the screen Chapter 3 Diagnostics 19 Using the recovery repair diskette In some circumstances files on your hard disk might become damaged so that the F11 prompt is not displayed when you start your computer If you have attached a diskette drive to the computer and created a recovery repair diskette use the following procedure to access the Product Recovery program on the hard disk For instructions to create a recovery repair diskette see Creating an emergency recovery repair diskette on page 18 Complete the following steps to use the recovery repair diskette 1 Insert the recovery repair diskette into the diskette drive 2 Turn off your computer 3 Turn on your computer and follow the instructions on the screen If the repair operation is completed without error the F11 prompt will be dis
54. the computer User s Guide This document is in PDF on the IBM IntelliStation Documentation CD It contains general information about the computer Installation Guide This printed document contains instructions for setting up the computer and basic instructions for installing some options Safety Information This document is in PDF on the IBM ntelliStation Documentation CD It contains translated caution and danger statements Each caution and danger statement that appears in the documentation has a number that you can use to locate the corresponding statement in your language in the Safety Information document Adaptec SCSI documentation This document is in PDF on the Device Drivers CD It contains information and instructions for installing and configuring small computer system interface SCSI device drivers and devices Copyright IBM Corp 2004 1 Readme files on the Device Drivers CD Several readme files on this CD contain information about the preinstalled device drivers Other readme files on this CD contain information about the various adapters and devices that might be installed in or attached to your computer Depending on the computer model additional documentation might be included on the IBM ntelliStation Documentation CD The computer might have features that are not described in the documentation that was received with the computer The documentation might be updated occasionally to include informat
55. the side cover on page 32 Stand the computer upright if it is lying on its side Remove the front bezel see Removing and Installing the Bezel on page 34 Lay the computer on its left side og wo Important When disconnecting cables note the cable routing and connector labels for use during installation 7 Disconnect the fan assembly power cable from the system board see board internal connectors on page 78lfor the location of the microprocessor fan connector Chapter 4 Customer replacement units 35 8 Press the extender release tab toward the top of the chassis and remove the extender by pulling up on the extender handle Release lever Handle Clips Release tab Extender gt N Extender handle Important Two metal clips in the front panel of the chassis provide additional support for the fan assembly during shipping If necessary press on the raised edge of each clip to flatten it into the front panel before attempting to remove the fan assembly These clips do not have to be restored when the fan assembly is replaced 9 Press down and hold the fan assembly release lever While holding the lever grasp the handle and carefully pull the fan assembly up to disengage the tabs from the front of the chassis then lift the assembly out of the chassis To replace the microprocessor fan assembly reverse the previous steps 36 IntelliStation M Pro Types 62
56. with built in amplifiers headphones multimedia keyboards or the audio line in jack on a stereo system System error LED When this LED is lit it indicates that a system error has occurred An LED on the system board might also be lit to help isolate the error If the system board LED is not lit check the error log Hard disk drive activity LED When this LED is lit it indicates that the hard disk drive is in use Ethernet activity LED When this LED is lit it indicates that there is activity between the computer and the network There are two of these LEDs one on the front and one on the rear of the computer Power on LED When this LED is lit it indicates that the computer is turned on Power control button Press this button to turn the computer on or off Ethernet link status LED When this LED is flickering it indicates that there is an active connection on the Ethernet connector This LED is on the rear of the computer Server power features When the computer is connected to an ac power source but is not turned on the operating system does not run and all core logic is shut down however the computer can respond to remote requests to turn on the computer When the computer is connected to an ac power source but is not turned on the power on LED on the front of the computer is not lit and the ac power LED on the rear of the computer is lit Notes 1 Turn on all external devices such as the monitor before turning on
57. without incurring any obligation to you Copyright International Business Machines Corporation 2004 All rights reserved U S Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp Copyright IBM Corp 2004 149 Trademarks The following terms are trademarks of International Business Machines Corporation in the United States other countries or both Active Memory Predictive Failure Analysis Active PCI PS 2 Active PCI X ServeRAID Alert on LAN ServerGuide BladeCenter ServerProven C2T Interconnect TechConnect Chipkill ThinkPad EtherJet Tivoli e business logo Tivoli Enterprise server Update Connector FlashCopy Wake on LAN IBM XA 32 IBM logo XA 64 IntelliStation X Architecture NetBAY XceL4 Netfinity XpandOnDemand NetView xSeries OS 2 WARP Intel MMX and Pentium are trademarks of Intel Corporation in the United States other countries or both Microsoft Windows and Windows NT are trademarks of Microsoft Corporation in the United States other countries or both UNIX is a registered trademark of The Open Group in the United States and other countries Java and all Java based trademarks and logos are trademarks of Sun Microsystems Inc in the United States other countries or both Adaptec and HostRAID are trademarks of Adaptec Inc in the United States other countries or both Linux is a trademark of Linus Torvalds
58. 0 lbs sobre dispositivos montados em rack IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Server DE MAA IERI FRE RARI A LATER REA A ETE S ATI LE RE NRA 1 pr po REE 1 gt gt at E as 1 1 2 2
59. 25 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Removing and replacing the SCSI daughter card Before you begin e Read the Installation guidelines on page 29 Read Appendix B Safety information on page 115 Review the information in System reliability guidelines on page 29 To remove the SCSI daughter card complete the following steps 1 Turn off the computer if it is on 2 Disconnect the power cord from the power source and from the computer then disconnect all external cables 3 Lay the computer on its left side 4 Remove the side cover see Removing the side cover on page 32 5 Remove any long adapters that might impede access to the SCSI daughter card 6 Disconnect the SCSI cable from the card SCSI daughter card SCSI cable connector Chapter 4 Customer replacement units 37 7 Gently pull up on the SCSI card until it disengages from the plastic standoffs If the standoffs come away from the system board with the SCSI card gently pull them out of the SCSI card and push them back into their apertures on the system board Plastic standoff Note You can also gently pinch the top of each standoff using needle nose pliers and then pull the SCSI card away 8 Carefully pull the card toward the front of the computer to remove it from the system board 9 Lift the card out of the computer To replace the SCSI daughter card
60. 3 USB 65 cabling Ethernet 62 SCSI adapter 43 SCSI requirements 64 Copyright IBM Corp 2004 cabling continued system board connectors external 79 internal 78 caution statements defined 2 CD ROM drive eject button 4 installing 47 problems 88 removing 45 specifications 3 CD RW drive installing 47 removing 45 channels SCSI 64 chart troubleshooting 15 checkout general 9 procedure 10 clearing CMOS 20 CMOS clear jumper 20 clearing 20 component locations system board adapters PCI 77 battery 78 external connectors 79 internal connectors 78 memory 77 microprocessor 77 option connectors 77 components major 31 configuration Configuration Setup Utility 7 configuration programs Broadcom NetXtreme Gigabit Ethernet Boot Agent 7 SCSISelect Utility program 7 Configuration Setup Utility program 7 8 connecting external options 60 connector audio 62 DVI monitor pin assignments 66 serial 64 serial port pin assignments 64 universal serial bus USB 65 video 65 connector locations 1394 FireWire rear panel 79 audio rear panel 79 diskette drive 78 Ethernet 79 external ports 79 fans 78 hard disk drive SATA 78 159 connector locations continued hard disk drive continued SCSI 78 IDE drive 78 internal cable 78 keyboard 79 mouse 79 parallel 79 SCSI daughter card connector 78 serial 79 system board options 77 USB rear panel 79 connectors IEEE 1394 FireWire 63 input output 61 serial ATA 47 Ultra320
61. 4 USB5 and USB6 then run the USB interface test again 2 System board Chapter 6 Symptom to FRU index 85 Error code symptom FRU action 020 XXX 000 Failed PCI interface test System board 030 XXX 00N Failed SCSI interface test If N 0 system board if N gt 0 SCSI adapter in slot N 035 XXX 099 No adapters were found If adapter is installed re check connection 035 XXX S99 Failed RAID test on PCI slot S S number of failing PCI slot 1 2 3 RAID adapter Cable System board 035 XXX SNN s number of failing PCI slot nn SCSI ID of failing fixed disk Hard disk drive with SCSI ID nn on RAID adapter in PCI slot s 035 253 S99 RAID adapter initialization failure ServeRAID adapter in slot s is not configured properly Obtain the basic and extended configuration status and see the ServeRAID Hardware Maintenance Manual for more information 2 Cable 3 Adapter 089 XXX 001 1 Verify microprocessor 1 is installed an seated correctly Bailed microprocessor tasty 2 Verify BIOS code is at latest level 3 Microprocessor 1 4 System board 089 XXX 002 1 Verify microprocessor 2 is installed an seated correctly Failed optional microprocessor test 2 Verify BIOS code is at latest level 3 Microprocessor 2 4 System board 201 XXX ONN 1 DIMM Location slots 1 2 where nn DIMM location Failed memory test Note nn 1 DI
62. 58 Korea Democratic People s Republic of Korea Republic of 34G0232 Japan 36L8880 Argentina Paraguay Uruguay 49P2078 India 49P2110 Brazil 6952300 Antigua and Barbuda Aruba Bahamas Barbados Belize Bermuda Bolivia Caicos Islands Canada Cayman Islands Colombia Costa Rica Cuba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Mexico Micronesia Federal States of Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Thailand Taiwan United States of America Venezuela Appendix C Notices 157 158 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Index Numerics 1394 FireWire connector location rear panel 79 A acoustical noise emissions 3 adapter considerations 39 full length 39 IEEE 1394 FireWire 39 installing 39 PCI 39 PCI bus 39 SCSI 43 specifications 3 attention statements defined 2 audio connectors 62 battery location 78 replacement 57 battery return program 152 bays 2 3 and 4 48 5 50 drive 47 filler panel 48 beep codes 10 beep symptoms 83 bezel removing 34 bi directional parallel port configuration 63 BIOS code updating 22 Broadcom NetXtreme Gigabit Ethernet Boot Agent general 7 built in self test 101 bus fault messages 101 C cable connectors external 79 internal 78 cables internal drives 53 power 53 power and signal 53 signal 5
63. 68 watts Environment Air temperature Computer on 10 to 35 C 50 to 95 F Altitude O to 2134 m 7000 ft Computer off 40 to 60 C 40 to 140 F Maximum altitude 2133 m 7000 ft Humidity operating and storage 8 to 80 Acoustical noise emissions Sound power idle 4 5 bel Sound power operating 4 9 bel Size Height 492 mm 19 4 in Depth 450 mm 17 7 in Width 175 mm 6 9 in Weight 10 5 kg 23 Ib to 13 5 kg 30 lb depending upon configuration Note Power consumption and heat output vary depending on the number and type of optional features installed and the power management optional features in use 3 Chapter 1 Introduction Server controls connectors and LEDs This section identifies the controls light emitting diodes LEDs and front connectors on IntelliStation M Pro Types 6225 and 6228 Soe eai connectors on page 61 for an illustration of the connectors on the rear of the computer CD ROM drive activity LED CD eject button Se AC power LED Power supply error LED Powerseontrolbutian Diskette drive activity Power on LED LED optional Ethernet Diskette eject activity LED i button optional NE ou N Po QNM tr a IEEE 1394 Firewire DJ connector USB connector System error LED USB connector Hard disk dri A LED o Microphone connector Line o
64. 9228 Serbian Cyrillic 118 89P9229 Slavic 153 89P9230 Spanish 172 89P9231 Spanish Latin American 171 89P9222 Swedish Finnish 153 89P9232 Swiss F G 150 89P9233 Thailand 191 89P9234 Turkish 179 89P9236 Turkish 440 89P9235 Yugoslavian Latin 234 89P9239 Power cords CRUs For your safety IBM provides a power cord with a grounded attachment plug to use with this IBM product To avoid electrical shock always use the power cord and plug with a properly grounded outlet IBM power cords used in the United States and Canada are listed by Underwriter s Laboratories UL and certified by the Canadian Standards Association CSA For units intended to be operated at 115 volts Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a tandem blade grounding type attachment plug rated 15 amperes 250 volts For units intended to be operated at 230 volts outside the U S Use a cord set with a grounding type attachment plug The cord set should have the appropriate safety approvals for the country in which the equipment will be installed IBM pow
65. 93 Serial port problems Symptom FRU action The number of serial ports identified by the operating system is less than the number of serial ports that are installed 1 Make sure that Each port is assigned a unique address in the Configuration Setup Utility program and none of the serial ports is disabled The serial port adapter if you installed one is seated properly 2 Failing serial port adapter A serial device does not work 1 Make sure that The device is compatible with the computer The serial port is enabled and is assigned a unique address The device is connected to the correct port see Input output connectors on page 61 2 Failing serial device 3 Serial adapter if installed 4 System board Software problem Symptom FRU action You suspect a software 1 To determine whether problems are caused by the software make sure problem that The computer has the minimum memory needed to use the software For memory requirements see the information that comes with the software Note If you have just installed an adapter or memory the computer might have a memory address conflict The software is designed to operate on the computer Other software works on the computer The software that you are using works on another computer If you received any error messages when using the software see the information that comes with the software for a description of t
66. BIOS code with the correct Screen language D Monitor Video adapter if installed System board 2o No video 1 Make sure that the correct computer is selected if applicable 2 Make sure that all cables are locked down 92 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Option problems Symptom FRU action An IBM option that was just installed does not work 1 Make sure that The option is designed for the computer see the ServerProven list on the Wor Wide Web efit hw pn compeicompal You followed the installation instructions that come with the option The option is installed correctly You have not loosened any other installed options or cables You updated the configuration information in the Configuration Setup Utility program Whenever memory or an option is changed you must update the configuration Option you just installed An IBM option that used to work does not work now Make sure that all of the option hardware and cable connections are secure If the option comes with its own test instructions use those instructions to test the option If the failing option is a SCSI option make sure that The cables for all external SCSI options are connected correctly The last device in each SCSI chain or the end of the SCSI cable is terminated correctly Any external SCSI devices are tu
67. Brazil 6952301 Antigua and Barbuda Aruba Bahamas Barbados Belize Bermuda Bolivia Caicos Islands Canada Cayman Islands Colombia Costa Rica Cuba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Mexico Micronesia Federal States of Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Thailand Taiwan United States of America Venezuela 112 intelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Appendix A Getting help and technical assistance If you need help service or technical assistance or just want more information about IBM products you will find a wide variety of sources available from IBM to assist you This appendix contains information about where to go for additional information about IBM and IBM products what to do if you experience a problem with your xSeries or IntelliStation system and whom to call for service if it is necessary Before you call Before you call make sure that you have taken these steps to try to solve the problem yourself Check all cables to make sure that they are connected Check the power switches to make sure that the system is turned on Use the troubleshooting information in your system documentation and use the diagnostic tools that come with your system e Go to the IBM Support Web site at http www ibm com pc support to check for technical information hints
68. LEDs on the front and rear of the computer see connectors and LEDs on page 4 62 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide IEEE 1394 FireWire connector some models There is one 4 pin Institute of Electrical and Electronics Engineers IEEE 1394 FireWire connector on the front of the computer and one 6 pin IEEE 1394 FireWire connector on the rear of the computer Use these connectors to connect IEEE 1394 FireWire devices The following illustrations show the IEEE 1394 FireWire connectors 4 pin IEEE 1394 FireWire connector front 4 3 2 1 6 pin IEEE 1394 FireWire connector rear Keyboard connector There is one keyboard connector on the rear of the computer Use this connector to connect a PS 2 non USB keyboard The following illustration shows a keyboard connector 6 0 O 5 40 0 3 O 2 1 If you attach a keyboard to this connector Universal Serial Bus USB ports and devices are disabled during the power on self test POST Parallel connector There is one parallel connector on the rear of the computer Use this connector to connect a parallel device The following illustration shows a parallel connector 13 1 0000000000000 000000000000 25 14 The parallel connector supports three standard IEEE 1284 modes of operation standard parallel port SPP enhanced
69. MM 1 2 DIMM 2 2 System board 201 XXX 999 1 See error text for failing DIMMs Multiple DIMM failure see error text B System board 202 XXX 001 1 Verify microprocessor 1 is installed and seated correctly a Tet 2 Verify BIOS code is at latest level 3 Microprocessor 1 4 System board 202 XXX 002 1 Verify microprocessor 2 is installed and seated correctly Fated syslom cachostest 2 Verify BIOS code is at latest level 3 Microprocessor 2 4 System board 206 XXX 000 1 Try test with another diskette Failed diskette drive test 2 Cable 3 Diskette drive 4 System board 86 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Error code symptom FRU action Ch 1 Try test with another CD ROM Failed I drive test 2 CD ROM drive cables 3 CD ROM drive 4 System board a T 1 Check cable and termination Could not establish drive parameters 2 SCSI backplane 3 Hard disk 217 XXX 000 1 Fixed disk 1 hard disk drive 1 Failed BIOS hard disk test Syst board Note If RAID is configured the hard disk System boar number refers to the RAID logical array 217 XXX 001 1 Fixed disk 2 hard disk drive 2 Failed BIOS hard disk test System Board Note If RAID is configured the hard disk lt System boa number refers to the RAID logical array 301 XXX 000 1 Keyboard Failed keyboard test 2 System board
70. N When laser products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure A DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide 4 218 kg 39 7 Ib 32 kg 70 5 lb 255 kg 121 2 Ib CAUTION Use safe practices when lifting Statement 5 AA CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source AA 20a 1 7 mp gt Statement 10 CAUTION Do not place any object weighing more than 82 kg 180 Ibs on top of rack mounted devices Appendix B Safety information 121 Importante T
71. O wr m 35 az Fa Aus 3 u a u CE AT ay x MS ES PA cus Ha a papa Ho My mo Ma z E x m o o s m a HR W Em po RM RAM moo REM R o a HA OH o8 DA Mos dk RO a w 279 z Rok mo son a ul e 5 U RO xm DU oF gi Di B M A BE Boca os ox d r Ol MORO RO RO KF KO 2 Cum BES SHIA E HOF AL OFM Al a A SIX 100 C 212 F 01422 SOM DISAIS 2 E tHL o c AKI Lt AS 3014 FE 2201 ket 01 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide 144 a i ri PN wo mw E E D D gd Ww q Ra c 2 Zo N j REE go MT a RE a 0 Kg m ii Ze o m wa y lt Lara BS sm gt Ms x lt C20 IU ar om Ju o 5 S Sw 19 DE FS Mk JU Ho MR Si m gal x sl ome M au Di Ol NET KZ 58 F SU 5 as Ma Y 45 2 RS 2 fa Ru ad E RR mis s RM me Ha 3 pra RZ E a Es WS oum 2 ul va I Em 3 JUR ZH maz A n Fa Re Su Ra on Ps 10 329 El ul 24 as S cu E ci 8 oU yc Zo zi s D E go 2 Bok Om Bog 54 MA HIM E Om zm a na N oJ oS no s ZH OU m5 Mo e Tow B sun a a wm Hour NI JU Ug ot F x 2 Cuo mw Eoi mU lt Baum as Rall du Ma z s T Sat Er ou Sh Rz Em Mrz t 2 Ul ne oU 0 mir Rol y Em EM 0H n elos o az e m Cm Zap Su 20 So LOW SO EI ja Ha aH ns Mit Ex mo BR E po oR W nan a y DE E lt assu pam BS lt a S am RO o KR A RADA EE lt eE RO Kaw r
72. Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide side cover removing 32 size 3 small computer system interface SCSI error codes 98 small computer systems interface SCSI cabling requirements 64 error messages 11 setting IDs 64 software problems 94 specifications and features 3 starting diagnostic programs 12 13 starting the computer 5 statements types of 2 static electricity 29 static sensitive devices handling 29 symptoms beep 83 no beep 85 symptoms 87 system shutdown 100 temperature related 100 system board connectors SCSI 64 external connectors 79 internal connectors 78 jumpers 80 LEDs 79 option connectors 77 removing 81 replacing 82 system reliability 29 system specifications 3 T tape drive installing 47 temperature 3 temperature error messages 98 test log viewing diagnostic 13 test log viewing diagnostic 13 thermal grease heat sink handling 69 tier levels CRU 107 trademarks 150 troubleshooting chart 15 turning off the computer 6 U Ultra320 SCSI connector 64 undetermined problems 102 universal serial bus USB cables 65 connectors 65 ports 65 Universal serial bus USB problems 89 94 updating BIOS code 22 USB connector locations rear 79 using Enhanced Diagnostics diskette 18 Product Recovery program 15 recovery repair diskette Windows 20 using the Configuration Setup Utility program 7 V video 3 connector 65 DVI connector 66 DVI
73. ROM or CD RW drive 8 Press and hold the blue raised button on the side of the drive cage to release the drive and gently pull the CD ROM or CD RW drive out of the front of the computer Release button Chapter 4 Customer replacement units 45 9 Remove the retainer clip from the side of the drive note its orientation for use during installation Retainer clip p i To replace the CD ROM or CD RW drive see Installing a drive in bay 2 3 or 4 on page 48 46 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Installing a drive Depending on your computer model one or more of the following drives might be installed in your computer Diskette optional Hard disk CD ROM CD RW or DVD CD RW combo Your computer comes with an IDE CD ROM or DVD CD RW drive in bay 1 and a 3 5 in hard disk drive in bay 5 Bay 5 The following notes describe the types of drives that your computer supports and other information that you must consider when installing drives Diskette drives tape drives CD ROM DVD CD RW and DVD ROM drives are examples of removable media drives You can install removable media drives in bays 1 2 3 and 4 only You can install a 3 5 in slim high or 5 25 in half high removable media drive such as a tape backup drive in bay 2 You can install only a 3 5 in slim high drive in bay 3 or
74. Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Features and specifications The following information is a summary of the features and specifications of the computer Depending on the computer model some features might not be available or some specifications might not apply Table 1 Features and specifications Microprocessor Intel Pentium 4 processor 1 MB Level 2 cache 800 MHz front side bus FSB Memory Minimum 512 MB Maximum 4 GB Type PC2 3200 Connectors four dual inline memory module DIMM connectors Internal drives Diskette 1 44 MB two mode optional Hard disk drive SATA or SCSI One of the following drives CD ROM IDE DVD CD RW combo IDE CD RW IDE Expansion bays One slim high 3 5 inch drive bays one hard disk drive installed in some models Two half high 5 25 inch bays optical drive installed in one bay Two slim high 3 5 inch bays PCI expansion slots One PCI Express x1 slot One PCI Express x16 slot Two 33 MHz 32 bit PCI slots Power supply One 400 watts 115 230 V ac Cooling One speed controlled fan Integrated functions Broadcom 5721 10 100 1000 Ethernet controller with RJ 45 Ethernet connector Single channel Ultra320 SCSI provided by a mini PCI card Two serial connectors One parallel connector Four port serial ATA controller Two IEEE 1394 FireWire ports
75. U 32x 35x 36x 40x 42x CRU No CRU No FRU No 44x 50x 52x 54x 64x 66x 67x 74x 79x 98x AOX A1x Tier 1 Tier 2 B2x B3x B5x B6x 1 Power supply 400 watt all models 74P4499 2 Hard disk drive 40 0 GB SATA models 10x AOx 71P7312 2 ae sli GB SCSI models 11x 23x 25x 35x 67x 24P3706 Hard disk drive 80 0 GB SATA models 20x 22x 26x 32x 2 36x 40x 42x 44x 50x 52x 54x 64x 66x 74x BOx B2x 71P7293 B6x 3 Memory 256 MB PC 3200 ECC models 10x 11x 20x 22x 73P3626 23x 26x 32x 36x 40x AOx A1x BOx B2x B3x 3 it ECC models 25x 35x 42x 44x 73P 3627 3 Memory 512 MB PC 4200 ECC optional 30R5151 3 Memory 1 GB PC 3200 ECC models 66x 67x 74x 79x 73P3237 3 Memory 1 GB PC 3200 ECC optional 73P3628 4 Cover side all models 26K1115 5 Heat sink all models 89P6729 6 en 800 3 4 1M models10x 10x 11X 1PU 98x 26K7183 6 m E j ao 20x 22x 23x 25x 26x 26K7185 6 Microprocessor 800 3 8 1M models 32x 35x 36x 25R5908 6 Microprocessor 800 3 6 2M models 74x 79x 39M4071 6 Microprocessor 800 3 0 2M models 40x 42x 44x 39M4072 6 Microprocessor 800 3 2 2M models 50x 52x 54x 39M4077 6 Microprocessor 800 3 4 2M models 64x 66x 67x 39M4078 Y System board all models 26K5078 Microprocessor fan assembly model 98x 26K1118 9 Power switch LED assembly all models 26K1120 10 Bezel assembly all models 26K1132 11 CD ROM drive 48x primary all models 39M3511 11 CD ROM drive
76. a Turkey Turkmenistan Ukraine Upper Volta Uzbekistan Vanuatu Vietnam Wallis and Futuna Yugoslavia Federal Republic of Zaire 13F9997 Denmark 14F0015 Bangladesh Lesotho Maceo Maldives Namibia Nepal Pakistan Samoa South Africa Sri Lanka Swaziland Uganda 14F0033 Abu Dhabi Bahrain Botswana Brunei Darussalam Channel Islands China Hong Kong S A R Cyprus Dominica Gambia Ghana Grenada Iraq Ireland Jordan Kenya Kuwait Liberia Malawi Malaysia Malta Myanmar Burma Nigeria Oman Polynesia Qatar Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Seychelles Sierra Leone Singapore Sudan Tanzania United Republic of Trinidad and Tobago United Arab Emirates Dubai United Kingdom Yemen Zambia Zimbabwe 14F0051 Liechtenstein Switzerland 14F0069 Chile Italy Libyan Arab Jamahiriya 14F0087 Israel 1838574 Antigua and Barbuda Aruba Bahamas Barbados Belize Bermuda Bolivia Brazil Caicos Islands Canada Cayman Islands Costa Rica Colombia Cuba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Japan Mexico Micronesia Federal States of Netherlands Antilles Nicaragua Panama Peru Philippines Taiwan United States of America Venezuela 24P6858 Korea Democratic People s Republic of Korea Republic of 34G0232 Japan 36L8880 Argentina Paraguay Uruguay 49P2078 India 49P2110
77. a default jumper on pins 1 and 2 Clear CMOS data jumper on pins 2 and 3 with power cords removed from computer IEEE 1394 Firewire J1394 IEEE 1394 enabled default jumper on pins 1 and 2 IEEE 1394 disabled jumper on pins 2 and 3 80 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Removing the system board Before you begin Read Installation guidelines on page 29 Read Appendix B Safety information on page 115 Review the information in System reliability guidelines on page 29 Note When replacing the system board you must either update the computer with the latest firmware or restore the pre existing firmware that the customer provides on a diskette or CD image To remove the system board complete the following steps 1 Turn off the computer if it is on 2 Disconnect the power cord from the power source and from the computer then disconnect all external cables 3 Lay the computer on its left side Remove the side cover see Removing the side cover on page 32 5 Remove the microprocessor fan assembly see Removing and replacing the microprocessor fan assembly on page 35 Important When disconnecting cables note the cable routing and connector labels for use during installation 6 Disconnect the cables Note Installed adapters might have to be removed before some cables can be disco
78. al cables 2 Thread the cable through the cable loop and around an object that is not part of or permanently secured to the building structure or foundation and from which the cable cannot be removed Fasten the cable ends together with a lock After you add the security cable make sure that it does not interfere with other cables that are connected to the computer Cable loop 3 If you have other options to install or remove do so now 4 Reconnect the external cables and power cords Turn on the attached devices and turn on the computer Chapter 4 Customer replacement units 59 60 Connecting external options You can connect a number of optional external devices to the connectors on the rear and front of the computer Complete the following steps to connect an external device Read Appendix B Safety information on page 115 the guidelines in Handling static sensitive devices on page 29 and the documentation that comes with your options Turn off the computer and all attached devices see Turning off the computer 3 Follow the instructions that come with the option to prepare it for installation and to connect it to the computer If you are attaching a SCSI device see Ultra320 SCSI connector on page 64 for SCSI ID and cabling information IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Inputoutput connectors Connect o
79. anced Diagnostics diskette Complete the following steps to create a startable IBM Enhanced Diagnostics diskette from the Product Recovery program on the hard disk partition 1 Restart your computer and watch the monitor 2 When the message To start the Product Recovery Program press F11 appears quickly press F11 3 Select System Utilities and press Enter 4 Select Create IBM Enhanced Diagnostics Diskette and press Enter 5 Follow the instructions on the screen Complete the following steps to create an IBM Enhanced Diagnostics diskette from the World Wide Web 1 Go to Click Support amp downloads Click Search technical support In the Enter search terms field type diagnostics 6225 and click Submit From the Search results page click the Enhanced Diagnostics item for your computer 6 On the next page click the executable file for the Enhanced Diagnostics code to download it be sure to download the file to a hard disk directory and not to a diskette You can click the text file to display the readme file 7 Ata command prompt change to the directory where the file was downloaded 8 Insert a blank high density diskette into the diskette drive 9 Type filename a where filename is the name of the file you downloaded and a is the letter for the diskette drive then press Enter oF D The downloaded file is self extracting and is copied to the diskette When the copy completes store the diskett
80. and hold the latch in place While holding the latch in place grasp the drive cage handle and rotate the cage until it locks into place with the drive cage retention latch The installed drive will face you the guidelines in Note As you rotate the drive cage make sure the hard disk drive cables or other internal cables do not impede the rotation of the drive cage 50 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Drive cage retention latch Drive cage handle 5 Slide the existing drive out of the drive bay Remove the drive from the drive tray by pulling on the handle then slide the drive out of the drive tray AN W Drive tray handle CN 4 6 Touch the static protective package containing the new drive to any unpainted metal surface on the computer then remove the drive from the package and place it on a static protective surface 7 Set any jumpers or switches on the new drive according to the documentation that comes with the drive Chapter 4 Customer replacement units 51 10 11 12 13 14 15 Attach the new drive to the drive tray Place the drive on the drive tray and align the holes on the drive with the mounting pins on the drive tray Gently pull both sides of the drive tray outward and insert the mounting pins into the holes on the drive Align the drive
81. anel and electromagnetic compatibility EMC shield installed in it There is adequate space around the computer to allow the computer cooling system to work properly Leave approximately 50 mm 2 in of open space around the front and rear of the computer Do not place objects in front of the fans For proper cooling and airflow replace the computer cover before turning on the computer Operating the computer for extended periods of time more than 30 minutes with the computer cover removed might damage computer components You have followed the cabling instructions that come with optional adapters You have replaced a failed fan as soon as possible Handling static sensitive devices Attention Static electricity can damage the computer and other electronic devices To avoid damage keep static sensitive devices in their static protective packages until you are ready to install them To reduce the possibility of damage from electrostatic discharge observe the following precautions Copyright IBM Corp 2004 Limit your movement Movement can cause static electricity to build up around you Handle the device carefully holding it by its edges or its frame Do not touch solder joints pins or exposed circuitry Do not leave the device where others can handle and damage it 29 While the device is still in its static protective package touch it to an unpainted metal part of the computer for at least 2 seconds This drains s
82. ardware Maintenance Manual and Troubleshooting Guide Netfinity Server 1 1 3 A ERBA 1 au Be
83. as completed Not Applicable You attempted to test a device that is not present in the computer Aborted The test could not proceed because of the computer configuration Warning A possible problem was reported during the test for example a hardware problem that is not related to the hardware currently being tested test_specific_string is an error code or other information about the error 12 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Starting the diagnostic programs and viewing the test log The IBM Enhanced Diagnostics programs isolate problems from your computer hardware and software The programs run independently of the operating system This method of testing is generally used when other methods are not accessible or have not been successful in isolating a problem suspected to be hardware related Complete the following Starting the diagnostic programs Complete the following steps to start the Enhanced Diagnostics programs Note If are already running the Enhanced Diagnostics program see Viewing 1 3 the test log Start the Enhanced Diagnostics programs To start the Enhanced Diagnostics programs in a Windows operating system complete the following steps a Restart the computer and when the message To start the Product Recovery program is displayed quickly press F11 b Select System utilities c Select Run diagnostics to start the
84. asp the adapter and pull it out of the slot Attention To remove an adapter from the PCI Express x16 slot slot 2 you must press on the adapter retention tab while pulling the adapter out of the slot Chapter 4 Customer replacement units 39 Adapter retention tab For smaller adapters rotate the rear adapter retention bracket to the open unlocked position Grasp the adapter and pull it out of the slot If the slot is empty remove the expansion slot cover From the rear of the computer press on the slot cover Grasp it and pull it out of the expansion slot Store it in a safe place for future use Attention Expansion slot covers must be installed in all empty slots This maintains the electronic emissions standards of the computer and ensures proper ventilation of computer components 6 Follow the instructions that come with the adapter to set jumpers or switches if any 40 intelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Attention Avoid touching the components and gold edge connectors on the adapter If you are installing a full length adapter remove the blue adapter guide if any from the end of the adapter Adapter guide Attention Make sure that the adapter is correctly seated in the expansion slot before you turn on the computer Incomplete installation of an adapter might damage the system board or the adapter Carefull
85. assembly with the guide rails in the bay make sure that the connector end of the drive is facing you Determine whether the new drive is a SATA or SCSI device then connect one end of the applicable signal cable into the back of the drive and the other end of this cable into the applicable SATA or mini PCI SCSI connector See Power and signal cables for internal drives on page 53 for additional information about cabling drives and System board option connectors on page 77 for the location of SATA and mini PCI SCSI connectors on the system board If there are open connectors on the cables that connect existing SATA or SCSI drives these cables can be used to connect the new drive Route the signal cable so that it does not block the airflow to the rear of the drives or over the microprocessor Route the signal cable so that it does not block the airflow to the rear of the drives or over the microprocessor Connect the power cable to the back of the drive The connectors are keyed and can be inserted only one way Push the drive cage retention latch toward the front of the computer then rotate the drive cage back into the computer Note As you rotate the drive cage make sure the hard disk drive cables or other internal cables do not impede the rotation of the drive cage If you have other options to install or remove do so now 52 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshootin
86. at the same time use one or the other Signal cables Signal cables are typically flat cables also called ribbon cables that connect parallel IDE SATA SCSI and diskette drives to the system board Two or three types of signal cable come with your computer IDE The wider IDE signal cable has three connectors One of these connectors is attached to the drive one is a spare and the third is attached to the primary IDE connector on the system board The CD ROM drive is attached to an ATA 100 signal cable ATA 100 signal cables are color coded The blue connector is attached to the system board The black connector is attached to the primary IDE device The gray middle connector is attached to the secondary IDE device Diskette drive optional The narrower signal cable has two connectors One is attached to the diskette drive and the other is attached to the diskette drive connector on the system board Serial ATA The narrower black signal cable has two connectors One is attached to the SATA drive and the other is attached to the connector on the system board Each SATA drive comes with a cable If you install an additional SATA drive you will need an additional cable SATA signal cables should be connected to the system board connectors SATA 1 through SATA 4 in numerical order starting with SATA 1 SCSI The Ultra320 twisted ribbon cable connects the internal Ultra320 SCSI hard disk drive to the mini PCI SCSI c
87. ation Disconnect the cables from the power supply to the system board and all internal components Note To provide extra space for the power supply removal it might be helpful to perform the following steps Slide the drives in bay 1 and bay 2 if installed forward slightly see Removing and replacing the CD ROM or CD RW drive on page 45 for more information It is not necessary to remove these drives Disconnect the IEEE 1394 Firewire cable from the system board see System board external connectors on page 79 for the location of the internal 1894 connector Push the internal drive cage retention latch toward the front of the computer then grasp the drive cage handle and carefully rotate the cage until it rests on the back panel of the computer IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide 8 Remove the power supply retaining screws from the rear of the computer 9 Press in on the power supply retaining tab and slide the power supply toward the front of the computer until it clears the mounting bracket 10 Carefully lift the power supply out of the computer To replace the power supply reverse the previous steps Chapter 5 Field replaceable units 75 Power switch LED assembly Before you begin Read the Installation guidelines on page 29 Read Appendix B Safety information on page 115 Review the informat
88. ave more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source DAI The computer can be turned off in any of the following ways You can turn off your computer from the operating system If this feature is supported by your operating system it will turn off the computer after performing an orderly shutdown of the operating system To turn off the computer from the Microsoft Windows XP operating system click Start gt Turn Off Computer then click Turn Off To turn off the computer from the Red Hat Linux operating system click Red Hat Linux Main Menu Button gt Logout gt Shutdown then click Yes You can press the power control button on the front of the computer to start an orderly shutdown of the operating system and turn off the computer if your operating system supports this feature Note After turning off the computer wait at least 5 seconds before you press the power control button to turn on the computer again You can press and hold the power control button for more than 4 seconds to cause an immediate shutdown of the computer You can use this feature to turn off the computer if the operating system stops functioning IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Chapter 2 Configuring the computer Copyright IBM Corp 2004 De
89. be compatible with the latest PC2 3200 SDRAM unbuffered DIMM specification For a list of supported options for your computer go to then select your country and navigate to the list of options for your computer The amount of usable memory will be reduced depending on the system configuration A certain amount of memory must be reserved for system resources The BIOS will display the total amount of installed memory and the amount of configured memory Complete the following steps to install a DIMM 1 Read Appendix B Safety information on page 115 Handling static sensitive devices on page 29 2 Turn off the computer and all attached devices seel Turning off the computer on page 6 then disconnect all external cables and power cords 3 Remove the side cover see l Removing the side cover on page 32 4 For easier access to the memory modules rotate the drive cage out of the computer Grasp the drive cage and rotate it until it locks into place 5 Locate the DIMM connectors on the system board Determine the connectors into which you will install the DIMMs Remember that DIMM 1 and DIMM 3 must be paired together and must be the first installed pair and DIMM 2 and DIMM 4 must be paired together The following table shows the installation and the guidelines in sequence Memory installation sequence DIMMs Slots 2 DIMMs 1 3 4 DIMMs 1 3 2 4 6 Gently open the retaining cli
90. ce not responding 2 PCI adapter 19990650 1 Check cable AC power has been restored 2 Check for interruption of power Power cable Chapter 6 Symptom to FRU index 97 SCSI error codes Error code FRU action All SCSI Errors One or more of the following problems might be causing the error A failing SCSI device adapter drive controller An improper SCSI configuration or SCSI termination jumper setting Duplicate SCSI IDs in the same SCSI chain A missing or improperly installed SCSI terminator e A defective SCSI terminator An improperly installed cable e A defective cable 1 Make sure that external SCSI devices are turned on before you turn on the computer 2 Make sure that the cables for all external SCSI devices are connected correctly 3 If you have attached an external SCSI device to the computer make sure the external SCSI termination is set to automatic 4 Make sure that the last device in each SCSI chain is terminated correctly 5 Make sure that the SCSI devices are configured correctly Temperature error messages Message Action DASD Over Temperature level critical direct access storage device bay x was over temperature Make sure that the computer is being properly cooled see System reliability guidelines on page 29 DASD Over recommended Temperature sensor x level warning DASD bay x had over temperature con
91. ch einsetzen Andernfalls kann gefahrliche Laserstrahlung auftreten A VORSICHT Manche CD ROM Laufwerke enthalten eine eingebaute Laserdiode der Klasse 3A oder 3B Die nachfolgend aufgefuhrten Punkte beachten Laserstrahlung bei ge ffneter T r Niemals direkt in den Laserstrahl sehen nicht direkt mit optischen Instrumenten betrachten und den Strahlungsbereich meiden IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Hinweis 4 A 18 kg 32 kg 55 kg ACHTUNG Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten Hinweis 5 ACHTUNG Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung f r den Server nicht unterbrochen Der Server k nnte auch mehr als ein Netzkabel aufweisen Um die gesamte Stromversorgung des Servers auszuschalten mu sichergestellt werden da alle Netzkabel aus den Netzsteckdosen herausgezogen wurden 20 sp 1 7 mp Hinweis 10 ACHTUNG Keine Gegenst nde die mehr als 82 kg wiegen auf Rack Einheiten ablegen Appendix B Safety information 137 Importante Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa se
92. connector pin assignments 66 video controller 3 specifications 3 W weight 3 Index 163 164 intelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Part Number 25K8120 Printed in USA 1P P N 25K8120
93. dapters that impede access to the jumper The following illustration shows the location of the jumper on the system board O 4 O J Boot Block Jumper J1 IEEE 1394 Firewire Boot Block Default Recover enable disable jumper Clear CMOS Jumper JBAT1 pins 1 and2 No Jumper Default Disable Default Recover eoe 000 0 00 e eje 0 00 e eje 3 2 1 3 2 1 3 2 1 3 2 1 3 2 1 3 2 1 6 Move the IEEE 1394 FireWire enable disable jumper from pins 1 and 2 to pins 2 and 3 to set it to disabled The default is enabled 7 Replace any adapters that were removed then replace the side cover 8 Connect the computer to a power source keyboard monitor and mouse 9 Turn on the computer Power checkout Power problems can be difficult to solve For example a short circuit can exist anywhere on any of the power distribution buses Usually a short circuit will cause the power subsystem to shut d
94. de defectos cong nitos adem s de otros riesgos reproductivos L vese las manos despu s de usar el producto O Copyright IBM Corp 2004 iii Online support You can download the most current diagnostic BIOS flash and device driver files from http www ibm com pc support iV IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Contents About this document ii Important safety information i Online support s s s s MV Chapter 1 Introduction 1 Related documentation se Notices and statements used in this document 2 Features and specifications 3 Server controls connectors and LEDs 4 Server power features 5 Turning on the computer 5 Turning off the computer 6 Chapter 2 Configuring the computer 2 Configuration programs and capabilities if Starting the Configuration Setup Utility program 8 Chapter 3 Diagnostics 9 General checkout 5 25 2 25 2 2 2 2 2 9 Diagnostic tools overview TO POST Error log s wos cn DES ER we Ge VADO d es Se ca ox SS SA POST beep codes TP Small computer system interface SCSI messages some models as X c o fi Diagnostic programs and error messages 12 Text messages RS E m ds us 12S Starting the diagnostic programs and viewing the test log B
95. de instalac o e configura o Conecte e desconecte cabos conforme descrito na seguinte tabela ao instalar ou movimentar este produto ou os dispositivos conectados ou ao abrir suas tampas Para Conectar Para Desconectar 1 DESLIGUE Tudo 1 DESLIGUE Tudo 2 Primeiramente conecte todos os cabos 2 Primeiramente remova os cabos de aos dispositivos alimentac o das tomadas 3 Conecte os cabos de sinal aos 3 Remova os cabos de sinal dos conectores conectores 4 Conecte os cabos de alimentacao as 4 Remova todos os cabos dos dispositivos tomadas 5 LIGUE os dispositivos 122 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Instrucao 2 A CUIDADO Ao substituir a bateria de litio utilize apenas uma bateria IBM Numero de Pega 33F8354 ou uma bateria de tipo equivalente recomendada pelo fabricante Se o seu sistema possui um m dulo com uma bateria de l tio substitua o apenas pelo mesmo tipo de m dulo do mesmo fabricante A bateria cont m l tio e pode explodir se nao for utilizada manuseada e descartada de maneira correta Nao Jogue ou coloque na agua Aque a a mais de 100 C 212 F Conserte nem desmonte Para descartar a bateria entre em contato com a area de atendimento a clientes IBM pelo telefone 011 889 8986 para obter informa es sobre como enviar a bateria pelo correio para a IBM Instrucao 3 A PRECAUCI
96. devices Intermittent problems Symptom FRU action A problem occurs only occasionally and is difficult to detect 1 Make sure that All cables and cords are connected securely to the rear of the computer and attached options When the computer is turned on air is flowing from the rear of the computer at the fan grille If there is no airflow the fan is not working This causes the computer to overheat and shut down The SCSI bus and devices are configured correctly and the last external device in each SCSI chain is terminated correctly 2 Check the system error log Keyboard mouse or pointing device problems Symptom FRU action All or some keys on the keyboard do not work 1 Make sure that The keyboard cable is securely connected to the computer and the keyboard and mouse cables are not reversed The computer and the monitor are turned on Keyboard 3 System board The mouse or pointing device does not work 1 Make sure that The mouse or pointing device cable is securely connected to the computer and the keyboard and mouse cables are not reversed The mouse device drivers are installed correctly Both the computer and the monitor are turned on 2 Mouse or pointing device 3 System board Chapter 6 Symptom to FRU index 89 Memory problems Symptom FRU action The amount of system memory displayed i
97. dition Make sure that the computer is being properly cooled see System reliability guidelines on page 29 DASD under recommended temperature sensor x level warning direct access storage device bay x had under temperature condition DASD Over Temperature level critical sensor for DASD1 reported temperature over recommended range Ambient temperature must be within normal operating specifications see Features and specifications on page 3 Make sure that the computer is being properly cooled see System reliability guidelines on page 29 Power supply x Temperature Fault level critical power supply x had over temperature condition 1 Make sure that the computer is being properly cooled see System reliability guidelines on page 29 2 Replace power supply x System board is over recommended temperature level warning system board is over recommended temperature 1 Make sure that the computer is being properly cooled see System reliability guidelines on page 29 2 Replace the system board System board is under recommended temperature level warning system board is under recommended temperature Ambient temperature must be within normal operating specifications see Features and specifications on page 3 System over temperature for CPU x level warning CPU x reporting over temperature condition Ensure system is being pro
98. e computer if it is on 2 Disconnect the power cord from the power source and from the computer then disconnect all external cables 3 Remove the side cover see Removing the side cover on page 32 4 Stand the computer upright if it is lying on its side 5 Push the drive cage retention latch toward the front of the computer and hold the latch in place Important As you rotate the drive cage make sure the hard disk drive cables or other internal cables do not impede the rotation of the drive cage 6 Grasp the drive cage handle and rotate the cage until it locks into the drive cage retention latch Drive cage retention latch Drive cage handle Chapter 5 Field replaceable units 73 Power supply Before you begin 74 Read the Read Review the information in Installation guidelines on page 29 Appendix B Safety information on page 115 System reliability guidelines on page 29 To remove the power supply complete the following steps 1 2 Turn off the computer if it is on Disconnect the power cord from the power source and from the computer then disconnect all external cables Lay the computer on its left side Remove the cover see Rotate the internal drive cage out of the computer see drive cage on page 73 Important When disconnecting cables note the cable routing and connector labels for use during install
99. e hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 1 Turn everything OFF 2 First attach all cables to devices 2 First remove power cords from outlet 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 Attach power cords to outlet 4 Remove all cables from devices 5 Turn device ON Appendix B Safety information 119 120 Statement 2 A CAUTION When replacing the lithium battery use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations Statement 3 A CAUTIO
100. e in a safe place Chapter 3 Diagnostics 17 Using the IBM Enhanced Diagnostics diskette If you have attached a diskette drive to the computer and created an IBM Enhanced Diagnostics diskette complete the following steps to start the diskette For instructions on how to create an IBM Enhanced Diagnostics diskette see an IBM Enhanced Diagnostics diskette on page 17 1 Turn off any attached devices and your computer Insert the IBM Enhanced Diagnostics diskette into the diskette drive 2 3 Turn on all attached devices then turn on your computer 4 Follow the instructions on the screen When the tests have been completed you can view the test log by selecting Utility from the top of the screen Creating an emergency recovery repair diskette At your earliest opportunity create a recovery repair diskette and an IBM Enhanced Diagnostics diskette and store them in a safe place In the unlikely event that your computer becomes unusable you can use the recovery repair diskette to access the Product Recovery program For more information about using this diskette see Using the recovery repair diskette on page 20 Note To create and use a diskette you must add a diskette drive to your computer To enable a USB diskette drive complete the following steps 1 Enable the Legacy USB Support option under the Startup Option menu choice in the Configuration Setup Utility program 2 Set your removable media device as the
101. e sure that The IDE channel to which the CD ROM drive is attached primary or secondary is enabled in the Configuration Setup Utility program All cables and jumpers are installed correctly The correct device driver is installed for the CD ROM drive Run CD ROM drive diagnostics CD ROM drive The CD is not working correctly SR zt Clean the CD Run CD ROM drive diagnostics CD ROM drive The CD ROM drive tray is not working The computer must be turned on Insert the end of a straightened paper clip into the manual tray release opening Run CD ROM drive diagnostics CD ROM drive Diskette drive problems Symptom FRU action The diskette drive activity LED stays lit or the computer bypasses the diskette drive 1 oak w If there is a diskette in the drive make sure that The diskette drive is enabled in the Configuration Setup utility program The diskette is good and not damaged Try another diskette if you have one The diskette is inserted correctly in the drive The diskette contains the necessary files to start the computer The software program is working properly The cable is installed correctly in the proper orientation To prevent diskette drive read write errors make sure that the distance between monitors and diskette drives is at least 76 mm 3 in Run diskette drive diagnostics Cable Diskette drive System board
102. e the I O panel toward the right side of the computer up if the computer is on its side to disengage it from the computer front panel then carefully pull the I O panel card and cables out of the opening in the front panel Disconnect the front panel cable from the back of the I O card To replace the front I O panel reverse the previous steps IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Removing and replacing the CD ROM or CD RW drive To remove the CD ROM or CD RW drive complete the following steps ReadIAppendix B Safety information on page 115 Handling static sensitive devices on page 29 and the Installation guidelines on page 29 2 Turn off the computer if it is on 3 Disconnect the power cord from the power source and from the computer then disconnect all external cables 4 Remove the side cover see Removing the side cover on page 32 5 Stand the computer upright if it is lying on its side 6 Remove the front bezel see Removing and Installing the Bezel on page 34 Note To provide extra space for the removal it might be helpful to Rotate the internal drive cage out of the computer see Rotating the internal drive cage on page 73 age on page 73 Important When disconnecting cables note the cable routing and connector labels for use during installation 7 Disconnect the cables from the rear of the CD
103. ected to the computer and a working electrical outlet The monitor cables are connected correctly The monitor is turned on and the brightness and contrast controls are adjusted correctly f the computers are C2T chained together verify that The C2T chain cables are securely connected to the computers The C2T breakout cable is connected correctly The selected computer is turned on Important n some memory configurations the 3 3 3 beep code might sound during POST followed by a blank monitor screen If this occurs and the Boot Fail Count feature in the Start Options of the Configuration Setup Utility program is enabled its default setting you must restart the computer three times to force the BIOS to reset the configuration settings to the default configuration memory connector or bank of connectors enabled 2 Make sure that damaged BIOS code is not affecting the video see Recovering from a POST BIOS update failure on page 23 3 If the problem remains replace a Monitor b Video adapter if installed c System board Only the cursor appears See Undetermined problems on page 102 The monitor works when you turn on the computer but the Screen goes blank when you start some application programs 1 Make sure that The application program is not setting a display mode higher than the capability of the monitor The primary monitor cable is connected to the C2T breakout cable
104. ending on which bay you are installing the drive in To install a drive in bay 2 complete the following steps a Remove the large drive clip that is attached to the side of bay 2 of the drive cage for bays 1 2 3 and 4 see the figure in step 5 Slide the drive clip to the left to disengage it from the drive cage then snap the drive clip into the screw holes on the side of the drive b If you are installing a 5 25 in drive in bay 2 slide the drive into the drive bay until it snaps in place Chapter 4 Customer replacement units 49 To install a drive in bay 3 or 4 complete the following steps Note Only a 3 5 in device can be installed in bay 3 or 4 f you are installing an external media device complete the following steps a Remove the small drive clip that is attached to the bottom of the drive cage for bays 1 2 3 and 4 see the figure in step 5 Slide the drive clip to disengage it from the drive cage then snap the drive clip into the screw holes on the side of the drive b Slide the drive into the drive bay until it snaps in place If you are installing a hard disk drive complete the following steps a Push the drive into the bay from the rear of the drive cage b Use the two screws to attach the drive to the drive cage 9 Determine whether the drive is an IDE SATA or SCSI device then connect one end of the applicable signal cable into the back of the drive and make sure that the oth
105. ep no video and the system attention LED if present is off System board No beep no video and the system attention LED if supported is on See Undetermined problems on page 102 BIST failed Microprocessor Diagnostic error codes Note In the following error codes if XXX is 000 195 or 197 do not replace a FRU The description for these error codes are 000 195 197 The test passed The Esc key was pressed to stop the test Warning a hardware failure might not have occurred For all error codes replace the FRU or take the action indicated Error code symptom FRU action 001 XXX 000 Failed core tests System board 001 XXX 001 Failed core tests System board 001 250 000 Failed system board ECC System board 001 250 001 Failed system board ECC System board 005 XXX 000 Failed video test 011 XXX 000 Video adapier if installed System board NO 1 Check loopback plug connected to externalized serial port Failed COM1 serial port test 2 System board 011 XXX 001 Failed COM2 serial port test 1 Check loopback plug connected to externalized serial port 2 System board 014 XXX 000 System board Failed parallel port test 015 XXX 001 System board USB interface not found board damaged 015 XXX 198 USB device connected during USB test 1 Remove USB devices from USB1 USB2 USB3 USB
106. er cords for a specific country or region are usually available only in that country or region Chapter 7 Parts listing IntelliStation M Pro Types 6225 and 6228 111 IBM power cord part number Used in these countries and regions 02K0546 China 13F9940 Australia Fiji Kiribati Nauru New Zealand Papua New Guinea 13F9979 Afghanistan Albania Algeria Andorra Angola Armenia Austria Azerbaijan Belarus Belgium Benin Bosnia and Herzegovina Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Central African Republic Chad Comoros Congo Democratic Republic of Congo Republic of Cote D Ivoire Ivory Coast Croatia Republic of Czech Republic Dahomey Djibouti Egypt Equatorial Guinea Eritrea Estonia Ethiopia Finland France French Guyana French Polynesia Germany Greece Guadeloupe Guinea Guinea Bissau Hungary Iceland Indonesia Iran Kazakhstan Kyrgyzstan Laos People s Democratic Republic of Latvia Lebanon Lithuania Luxembourg Macedonia former Yugoslav Republic of Madagascar Mali Martinique Mauritania Mauritius Mayotte Moldova Republic of Monaco Mongolia Morocco Mozambique Netherlands New Caledonia Niger Norway Poland Portugal Reunion Romania Russian Federation Rwanda Sao Tome and Principe Saudi Arabia Senegal Serbia Slovakia Slovenia Republic of Somalia Spain Suriname Sweden Syrian Arab Republic Tajikistan Tahiti Togo Tunisi
107. er end of this cable is connected into the applicable IDE SATA or SCSI connector 10 Route the signal cable so that it does not block the airflow to the rear of the drives or over the microprocessor 11 lf you have another drive to install or remove do so now 12 Connect the power cable to the back of the drive The connectors are keyed and can be inserted only one way 13 If you have other options to install or remove do so now otherwise replace the bezel see l Removing and Installing the Bezel on page 34 Installing a hard disk drive in bay 5 Bay 5 is inside the computer below the power supply within a drive cage Note When installing options you might find it easier to work with the computer lying on its side Before you install a hard disk drive in bay 5 read the following information Read the documentation that comes with the drive for cabling instructions Route the cable before you install the drive Do not block the airflow from the fans Complete the following steps to install a drive in bay 5 1 Read Appendix B Safety information on page 115 Handling static sensitive devices on page 29 Turn off the computer and all attached devices see Turning off the computer lon page 6 then disconnect all external cables and power cords 3 Remove the side cover see l Removing the side cover on page 32 4 Push the drive cage retention latch toward the front of the computer
108. er supply x 3 3 V fault level critical 3 3 V power supply x had an error See Power checkout on page 25 Power supply x 5 V fault level critical 5 V power supply x had an error See Power checkout on page 25 System running non redundant power level noncritical system does not have redundant power Add another power supply m Remove options from the computer 3 The computer can continue to operate without redundancy protection if steps1 and 2 are not followed System under recommended voltage for x level warning indicated voltage supply under nominal value value for x can be 12 12 or 5 Check connections to the power subsystem 2 Power supply Chapter 6 Symptom to FRU index 99 System shutdown Refer to the following tables when experiencing a system shutdown that is related to voltage or temperature problems Voltage related system shutdown Message Action System shutoff due to x current over See Power checkout on page 25 max value level critical system drawing too much current on voltage x bus System shutoff due to x V over voltage level critical system shutoff due to x supply over voltage Check the power supply connectors 2 Power supply System shutoff due to x V under voltage level critical system shutoff due to x supply under voltage Check the power supply connectors 2 Power supply System
109. ers or in the U S and Canada call 1 800 IBM SERV 1 800 426 7378 In the U S and Canada hardware service and support is available 24 hours a day 7 days a week In the U K these services are available Monday through Friday from 9 a m to 6 p m IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Appendix B Safety information Note The service procedures are designed to help you isolate problems They are written with the assumption that you have model specific training on all computers or that are familiar with the computers functions terminology and service information provided in this manual The following section contains the safety information that you need to be familiar with before servicing an IBM computer General safety Follow these rules to ensure general safety Copyright IBM Corp 2004 Observe good housekeeping in the area of the machines during and after maintenance When lifting any heavy object 1 Ensure you can stand safely without slipping 2 Distribute the weight of the object equally between your feet 3 Use a slow lifting force Never move suddenly or twist when you attempt to lift 4 Lift by standing or by pushing up with your leg muscles this action removes the strain from the muscles in your back Do not attempt to lift any objects that weigh more than 16 kg 35 Ib or objects that you think are too heavy for you Do not perform an
110. es to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive Les batteries ou emballages pour batteries sont tiquet s conform ment aux directives europeennes 2006 66 EC norme relative aux batteries et accumulateurs en usage et aux batteries et accumulateurs uses Les directives determinent la marche suivre en vigueur dans l Union Europ enne pour le retour et le recyclage des batteries et accumulateurs us s Cette tiquette est appliqu e sur diverses batteries pour indiquer que la batterie ne doit pas tre mise au rebut mais plut t r cup r e en fin de cycle de vie selon cette norme IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Monitor EU HM 2006 66 EC EU
111. for each DVI I connector Important To get the best performance from the NVIDIA Quadro FX 3400 video adapter you must connect the video adapter to the computer power supply Otherwise the video adapter will be operating with very limited power resulting in a decrease in performance for some applications Use the PCI Express x16 external power drop to connect the video adapter to the computer power supply The following illustration shows the location of the video adapter power connector Video adapter power connector Models with the NVIDIA Quadro NVS 280 video adapter come with a dual monitor system 59 DMS 59 to dual analog monitor pigtail cable If you want to set up two digital monitors you must purchase a separate dual digital monitor cable IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Chapter 5 Field replaceable units Copyright IBM Corp 2004 Microprocessor and heatsink 68 Rotating the internal dive cage TB Powersupply x a e e op 74 Power switch LED assembly 76 System board 7 System board option connectors 77 System board internal connectors 78 System board external connectors 79 System board error LEDs
112. four pin on front six pin on rear Eight Universal Serial Bus USB connectors two on front and six on rear Keyboard connector Mouse connector Audio connectors Line out front and rear Mic front Line in rear Single channel IDE controller Video adapter depending on your model NVIDIA Quadro NVS 280 DMS 59 PCI Express x16 with 64 MB DDR synchronous dynamic random access memory SDRAM video memory and dual analog connectors or dual digital monitor capability with the purchase of an additional pigtail cable NVIDIA Quadro FX 1300 DVI I PCI Express x16 with 128 MB DDR SDRAM video memory with dual DVI I connectors NVIDIA Quadro FX 3400 DVI I PCI Express x16 with 256 MB GDDR3 SDRAM video memory with dual DVI I connectors ATI FireGL V3100 DVI I amp VGA PCI Express x16 with 128 MB DDR SDRAM video memory with one DVI I connector and one VGA connector Electrical input Sine wave input 50 or 60 Hz required Input voltage and frequency ranges automatically selected Input voltage low range Minimum 90 V ac Maximum 137 V ac Input voltage high range Minimum 180 V ac Maximum 265 V ac Input kilovolt amperes kVA approximately Minimum 0 12 kVA Maximum 0 58 kVA Heat output Approximate heat output in British thermal units Btu per hour Minimum configuration 375 Btu 110 watts Maximum configuration 1936 Btu 5
113. g Guide Power and signal cables for internal drives Your computer uses cables to connect IDE SATA and SCSI devices to the power supply and to the system board See System board internal connectors on page 78lfor the location of system board connectors Review the following information before connecting power and signal cables to internal drives The drives that are preinstalled in your computer come with power and signal cables attached If you replace any drives remember which cable is attached to which drive When you install a drive make sure that one of the drive connectors of the signal cable is connected to the drive and that the connector at the other end of the signal cable is connected to the system board If you have only one IDE device on a cable it must be set as a primary device If two IDE devices are used on a single cable one must be designated as the primary device and the other as the secondary device otherwise the computer might not recognize some of the IDE devices The primary and secondary designation is determined by switch or jumper settings on each IDE device The following cables are provided Power cables Four wire power cables connect the drives to the power supply At the end of these cables are plastic connectors that can be attached to different drives these connectors vary in size You can use either a four wire power cable or serial ATA power cable with serial ATA drives but do not use both
114. ges that the system generated during POST Notes 1 If you have a user password set you must type the password and press Enter when prompted before the operating system will start 2 Asingle problem might cause several error messages When this occurs work to correct the cause of the first error message After you correct the cause of the first error message the other error messages usually will be resolved the next time you run the test POST beep codes POST generates beep codes to indicate successful completion or the detection of a problem One short beep indicates the successful completion of POST More than one beep or no beep indicates that POST detected a problem For more information see Beep symptoms on page 83 If POST detects a problem more than one beep sounds an error message appears on the screen See l Beep symptoms on page 83 and l POST error codes on page 95 for more information Small computer system interface SCSI messages some models If the computer has an Ultra320 SCSI adapter installed and you receive a SCSI error message see SCSI error codes on page 98 Note If the computer does not have a SCSI hard disk drive ignore any message that indicates that the BIOS code is not installed Chapter 3 Diagnostics 11 Diagnostic programs and error messages The system diagnostic programs are on a hidden partition on the hard disk These programs are the primary method of te
115. grounding of the computer is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician 118 intelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Safety notices multilingual translations The caution and danger safety notices in this section are provided in the following languages English Brazilian Portuguese Chinese French German Italian Japanese Korean Spanish Important All caution and danger statements in this IBM documentation begin with a number This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section For example if a caution statement begins with a number 1 translations for that caution statement appear in this section under statement 1 Be sure to read all caution and danger statements before performing any of the instructions Statement 1 AA DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use on
116. h Windows XPP G models 24R8286 Danish Windows XPP G models 24R8287 Dutch Windows XPP G models 24R8288 Norwegian Windows XPP G models 24R8289 Swedish Windows XPP G models 24R8290 Finnish Windows XPP G models 24R8291 Japanese Windows XPP J models 24R8292 Korean Windows XPP K models 24R8293 Chinese IIPC Windows XPP C models 24R8294 Chinese Hong Kong Windows XPP B models 24R8295 Chinese Taiwan Windows XPP V models 24R8296 Keyboards CRUs Keyboard CRU No Arabic 253 89P9201 Belgian French 120 89P9202 Belgian UK 120 89P9203 Brazilian Portuguese 275 89P9204 Bulgarian 442 89P9205 Chinese US 467 89P9206 Czech ABB 89P9207 Danish 159 89P9208 Dutch 143 89P9209 English UK 166 89P9237 English US EMEA 103P 89P9238 English US 103P 89P9200 French 189 89P9210 French Canadian 058 89P9212 French Canadian 445 89P9211 German 129 89P9213 Greek 319 89P9214 Hebrew 212 89P9215 Hungarian 208 89P9216 110 intelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Keyboard CRU No Icelandic 197 89P9217 Italian 141 89P9218 Italian 142 89P9219 Japanese 194 89P9220 Korean 413 89P9221 Norwegian 155 89P9223 Polish 214 89P9224 Portuguese 163 89P9225 Romanian 96 89P9226 Russian Cyrillic 441 89P
117. he messages and suggested solutions to the problem 2 If the problem remains contact your place of purchase of the software Universal Serial Bus USB port problems Symptom FRU action A USB device does not work Make sure that You are not trying to use a USB device during POST if a standard non USB keyboard is connected to the keyboard connector If a standard non USB keyboard is connected to the keyboard connector the USB is disabled and no USB device will work during POST The correct USB device driver is installed The operating system supports USB devices 94 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide POST error codes In the following error codes X can be any number or letter Error code symptom FRU action 062 Three consecutive boot failures using the default configuration 1 Run the Configuration Setup Utility program 2 Battery 3 System board 4 Microprocessor 101 102 106 System and processor error System board 151 Real time clock error Run diagnostics Battery on System board 161 Real time clock battery error Run the Configuration Setup Utility program Battery c m System board 162 Device configuration error Note Be sure to load the default settings and any additional desired settings then save the configuration Run the Configuration Setup
118. heint die bersetzung f r diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis 1 Lesen Sie alle Sicherheitshinweise bevor Sie eine Anweisung ausf hren Hinweis 1 AA VORSICHT Elektrische Spannungen von Netz Telefon und Daten bertragungsleitungen sind gefahrlich Aus Sicherheitsgr nden Bei Gewitter an diesem Ger t keine Kabel anschlieBen oder l sen Ferner keine Installations Wartungs oder Rekonfigurationsarbeiten durchf hren Ger t nur an eine Schutzkontaktsteckdose mit ordnungsgem geerdetem Schutzkontakt anschlieBen Alle angeschlossenen Ger te ebenfalls an Schutzkontaktsteckdosen mit ordnungsgem geerdetem Schutzkontakt anschlieBen Signalkabel m glichst einh ndig anschlieBen oder l sen Keine Gerate einschalten wenn die Gefahr einer Beschadigung durch Feuer Wasser oder andere Einfl sse besteht Die Verbindung zu den angeschlossenen Netzkabeln Telekommunikationssystemen Netzwerken und Modems ist vor dem ffnen des Gehauses zu unterbrechen Es sei denn dies ist in den zugeh rigen Installations und Konfigurationsprozeduren anders angegeben Nur nach den nachfolgend aufgef hrten Anweisungen arbeiten die f r Installation Transport oder Offnen von Gehausen von Personal Computern oder angeschlossenen Einheiten gelten Kabel anschliefen Kabel l sen 1 Alle Ger te ausschalten und 1 Alle Ger te ausschalten Netzstecker ziehen 2 Zuerst Netzstec
119. ing replacing 76 power supply removing 74 replacing 75 power supply specifications 3 power switch LED assembly removing 76 replacing 76 power on LED 4 5 power on self test POST beep codes 11 error log 11 error messages 10 problem determination 103 problems CD ROM drive 88 diskette drive 88 hardware 10 intermittent 89 keyboard 89 memory 90 microprocessor 90 monitor 90 mouse 89 problems continued option 93 pointing device 89 power 93 serial port 94 software 94 undetermined 102 USB port 89 94 R recovering device drivers 16 operating system 15 POST BIOS update failure 23 preinstalled software 15 Recovery CD 110 recovery repair diskette creating 18 recovery repair diskette 20 Remote Supervisor Adapter Il configuration 7 removable media drives installing 47 removing bezel 34 side cover 32 removing replacing CD ROM drive 45 CD RW drive 45 cover 33 front I O panel 44 heat sink 68 internal speaker 56 microprocessor 68 microprocessor fan assembly 35 power supply 74 power switch LED assembly 76 SCSI daughter card 37 system board 81 replacement units 29 replacing battery 57 retaining clips DIMM 55 rope clip installing for security 59 rotating internal drive cage 73 S SCSI connector description 64 SCSI controller cabling 43 SCSI daughter card connector location 78 removing 37 replacing 38 security rope clip 59 serial connector pin assignments 64 port problems 94 162 intelliStation M
120. ion about those features or technical updates might be available to provide additional information that is not included in the computer documentation These i are available from the IBM Web site at http www ibm com pc Notices and statements used in this document 2 The caution and danger statements used in this document are also in the multilingual Safety Information document which is on the IBM ntelliStation Documentation CD Each statement is numbered for reference to the corresponding statement in the Safety Information document The following notices and statements are used in this document Notes These notices provide important tips guidance or advice Important These notices provide information or advice that might help you avoid inconvenient or problem situations Attention These notices indicate potential damage to programs devices or data An attention notice is placed just before the instruction or situation in which damage could occur Caution These statements indicate situations that can be potentially hazardous to you A caution statement is placed just before the description of a potentially hazardous procedure step or situation Danger These statements indicate situations that can be potentially lethal or extremely hazardous to you A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation IntelliStation M Pro
121. ion in System reliability guidelines on page 29 To remove the power switch LED assembly complete the following steps 1 Turn off the computer if it is on 2 Disconnect the power cord from the power source and from the computer then disconnect all external cables Remove the side cover see Removing the side cover on page 32 Remove the front bezel see Removing and Installing the Bezel on page 34 Lay the computer on its left side Remove the microprocessor fan assembly see Removing and replacing the microprocessor fan assembly on page 35 Important When disconnecting cables note the cable routing and connector labels for use during installation 7 Disconnect the LED cables from the system board and front I O panel 8 From the front of the computer press the assembly retaining tab to the right and through the opening in the front panel then carefully lift the assembly out of the computer from the inside oak EN Retaining tab To replace the power switch LED assembly reverse the previous steps 76 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide System board This section contains service information for the system board System board option connectors The following illustration shows the system board connectors for user installable
122. ipment damage disconnect the attached power cords telecommunication systems networks and modems before you open the computer covers unless instructed otherwise in the installation and configuration procedures Observe the following rules when working on electrical equipment Important Use only approved tools and test equipment Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents Many customers have near their equipment rubber floor mats that contain small conductive fibers to decrease electrostatic discharges Do not use this type of mat to protect yourself from electrical shock Find the room emergency power off EPO switch disconnecting switch or electrical outlet If an electrical accident occurs you can then operate the switch or unplug the power cord quickly Do not work alone under hazardous conditions or near equipment that has hazardous voltages Disconnect all power before Performing a mechanical inspection Working near power supplies Removing or installing main units Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position If you need to work on a machine that has exposed electrical circuits observe the following precautions Ensure that another pe
123. isk drive backplane 3 System board Failure reading I2C device Check device on bus 4 System board Chapter 6 Symptom to FRU index 101 Undetermined problems 102 Use the information in this section if the diagnostic tests did not diagnose the failure the devices list is incorrect or the computer is inoperative Notes 1 Damaged data in CMOS memory can cause undetermined problems 2 Damaged data in BIOS code can cause undetermined problems Check the LEDs on the power supply If the LEDs indicate that the power supply is working correctly complete the following steps 1 Turn off the computer 2 Make sure that the computer is cabled correctly 3 Remove or disconnect the following devices one at a time until you find the failure turn on the computer and reconfigure each time Any external devices Surge suppressor device on the computer Modem printer mouse or non IBM devices Each adapter Drives e Memory modules minimum requirement 512 MB two 256 MB DIMMs The following minimum configuration is required for the computer to operate a Power supply b System board c Microprocessor d Memory module with a minimum of two 256 MB DIMMs e Video adapter 4 Turn on the computer If the problem remains suspect the following FRUs in the following order Power supply System board Notes 1 If the problem is corrected when you remove an adapter from the system a
124. ker von Steckdose l sen 2 Zuerst alle Kabel an Einheiten 3 Signalkabel von AnschluBbuchsen l sen anschlie en 4 Alle Kabel von Einheiten l sen 3 Signalkabel an Anschlu buchsen anschlie en 4 Netzstecker an Steckdose anschlie en 5 Ger t einschalten Appendix B Safety information 135 136 Hinweis 2 A ACHTUNG Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen Wenn Ihr System ein Modul mit einer Lithium Batterie enthalt ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller Die Batterie enthalt Lithium und kann bei unsachgemaBer Verwendung Handhabung oder Entsorgung explodieren Die Batterie nicht mit Wasser in Beruhrung bringen Uber 100 C erhitzen reparieren oder zerlegen Die rtlichen Bestimmungen f r die Entsorgung von Sonderm ll beachten Hinweis 3 A ACHTUNG Wenn ein Laserprodukt z B CD ROM Laufwerke DVD Laufwerke Einheiten mit Glasfaserkabeln oder Transmitter installiert ist beachten Sie folgendes Das Entfernen der Abdeckungen des CD ROM Laufwerks kann zu gefahrlicher Laserstrahlung f hren Es befinden sich keine Teile innerhalb des CD ROM Laufwerks die vom Benutzer gewartet werden mussen Die Verkleidung des CD ROM Laufwerks nicht ffnen Steuer und Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im vorliegenden Handbu
125. ld Filler panel Drive retainer clip 48 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Note If you are installing a drive that contains a laser observe the following safety precaution Statement 3 A CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure A DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Touch the static protective package containing the drive to any unpainted metal surface on the computer then remove the drive from the package and place it on a static protective surface Set any jumpers or switches on the drive according to the documentation that comes with the drive Note You might find it easier to install the new drive into the appropriate opening on the front and then attach the cables Use one of the following procedures dep
126. liStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Chapter 3 Diagnostics This section provides basic troubleshooting information to help you solve some problems that might occur General checkout Follow the checkout procedure for diagnosing hardware problems Review the following information before performing the checkout procedure Copyright IBM Corp 2004 Read Appendix B Safety information on page 115 The system diagnostic programs are stored on a hidden partition on the computer hard disk These programs are the primary method of testing the major components of the computer the system board Ethernet controller video controller RAM keyboard mouse pointing device serial ports hard disk drives and parallel port You can also use them to test some external devices If you are not sure whether a problem is caused by the hardware or by the software you can use the diagnostic programs to confirm that the hardware is working correctly When you run the diagnostic programs a single problem might cause several error messages If you receive several error messages correct the cause of the first error message The other error messages might not occur the next time you run the diagnostic programs Before running the diagnostic programs you must determine whether the failing computer is part of a shared hard disk drive cluster two or more computers sharing external storage
127. me software versions and levels Have the same diagnostics code version Have the same configuration options set Have the same setup for the operating system control files Comparing the configuration and software setup between working and nonworking computers will often lead to problem resolution Chapter 6 Symptom to FRU index 103 104 intelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Chapter 7 Parts listing IntelliStation M Pro Types 6225 and 6228 This parts listing supports the IntelliStation M Pro Types 6225 and 6228 Copyright IBM Corp 2004 105 System The major components of the IntelliStation M Pro Types 6225 and 6228 are shown in the following illustration 106 intelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide System replaceable units Note e Field replaceable units FRUs must be serviced only by qualified field service technicians Customer replaceable units CRUs can be replaced by the customer Tier 1 CRUs and Tier 2 CRUs are described in the IBM Statement of Limited Warranty at Part 3 Warranty Information which is in the Installation Guide System IntelliStation M Pro Type 6225 Models 10x 11x Index 1PU 20x 22x 23x 25x 26x 2P
128. mmand prompt or the F11 prompt is not displayed see recovery repair diskette on page 20 Chapter 3 Diagnostics 15 Quickly press F11 and wait for the program menu Select Full recovery and follow the instructions on the screen When recovery is complete exit from the program Restart the computer No ol gt Complete the following steps to recover the Red Hat Linux operating system Note The recovery process replaces all information stored on drive C If possible back up your data files before starting this process 1 If possible shut down your operating system 2 If your computer is still on turn it off Note If the computer will not turn off after you hold down the power control button for at least 4 seconds disconnect the power cord and wait a few seconds before reconnecting it 3 Turn on your computer and wait for the operating system menu to be displayed then quickly select IBM Preload Recovery amp Diagnostics 4 Select the recovery options you want and follow the instructions on the screen Note To restore the operating system device drivers and application programs select a full recovery 5 When recovery is complete exit from the program The computer will restart automatically Recovering or installing device drivers Restoring the factory preinstalled device drivers is part of the Product Recovery program and the Device Drivers CD Before you can recover or install device drivers your
129. n de ce produit au cours d un orage Branchez tous les cordons dalimentation sur un socle de prise de courant correctement cabl et mis a la terre Branchez sur des socles de prise de courant correctement c bl s tout quipement connect a ce produit Lorsque cela est possible n utilisez qu une seule main pour connecter ou d connecter les cables d interface Ne mettez jamais un quipement sous tension en cas d incendie ou d inondation ou en pr sence de dommages materiels Avant de retirer les carters de l unit mettez celle ci hors tension et d connectez ses cordons d alimentation ainsi que les cables qui la relient aux r seaux aux systemes de t l communication et aux modems sauf instruction contraire mentionn e dans les proc dures d installation et de configuration Lorsque vous installez ou que vous d placez le present produit ou des p riph riques qui lui sont raccord s reportez vous aux instructions ci dessous pour connecter et d connecter les diff rents cordons Connexion D connexion 1 Mettez les unit s hors tension 1 Mettez les unit s hors tension 2 Commencez par brancher tous les 2 D branchez les cordons d alimentation cordons sur les unit s des prises 3 Branchez les c bles d interface sur des 3 Debranchez les c bles d interface des connecteurs connecteurs 4 Branchez les cordons d alimentation sur 4 D branchez tous les cables des unit s des p
130. n page 77 for the location of the SCSI LED connector 4 Complete the installation of the optional SCSI adapter Chapter 4 Customer replacement units 43 Removing and replacing the front I O panel Complete the following steps to remove the front input output I O panel om 10 11 ReadIAppendix B Safety information on page 115 Handling static sensitive devices on page 29 and the Installation guidelines on page 29 Turn off the computer and attached devices Disconnect the power cord from the power source and from the computer then disconnect all external cables Remove the side cover see l Removing the side cover on page 32 Remove the front bezel see l Removing and Installing the Bezel on page 34 Remove the microprocessor fan assembly see Removing and replacing the microprocessor fan assembly on page 35 Important When disconnecting cables note the cable routing and connector labels for use during installation Disconnect the internal IEEE 1394 Firewire cable and front panel cable from the system board see System board external connectors on page 79 and System board internal connectors on page 78 for connector locations Disconnect the power switch LED assembly cable from the back of the I O card Remove the I O panel screw on the front of the computer 060 99984 VOL Fone Go 9600 SOS Ex O8 980 S AS 77 060 ANI Slid
131. nd replacing that adapter does not correct the problem suspect the system board 2 If you suspect a networking problem and the computer passes all the system tests suspect a network cabling problem external to the computer IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Problem determination tips Because of the variety of hardware and software combinations that you can encounter use the following information to assist you in problem determination If possible have this information available when requesting assistance from Service Support and Engineering functions Machine type and model Microprocessor or hard disk drive upgrades Note Failure symptom Do diagnostics fail What when where Single or multiple computers Is the failure repeatable Has this configuration ever worked If it has been working what changes were made before it failed Is this the original reported failure Diagnostics version type and version level Hardware configuration Print print screen configuration currently in use BIOS code level Operating system software type and version level To eliminate confusion computers are considered to be identical only if they Are exactly the same machine type and models Have the same BIOS code level Have the same adapters and attachments in the same locations Have the same address jumpers terminators and cabling Have the sa
132. nder temperature specifications see Features and specifications on page 3 level critical system board is under temperature 100 intelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Hard disk drive checkout Message Action Hard drive x removal detected level critical hard drive x has been removed Information only take action as appropriate Host built in self test BIST Message Action Host fail level informational built in self test for the host failed 18 2 Reseat the microprocessor Replace the microprocessor Bus fault messages Bus fault messages Message Action Failure reading I2C device Check devices on bus 0 1 If an I2C cable is connected between the Remote Supervisor Adapter and the Remote Supervisor Adapter connector reseat the cable 2 DIMMs 3 System board Failure reading I2C device 1 Reseat the I2C cable between the operator information panel Check devices on bus 1 and system board connector CN6 2 Operator information panel 3 System board Failure reading I2C device 1 Reseat the cable between the system board and the power Check devices on bus 2 supply connector CN4 2 Power supply 3 System board Failure reading I2C device 1 Reseat the cable between the hard disk drive backplane and Check devices on bus 3 connector on the system board 2 Hard d
133. ng the charge so that the computer the part the work mat and the person handling the part are all at the same charge Notes 1 Use product specific ESD procedures when they exceed the requirements noted here 2 Make sure that the ESD protective devices you use have been certified ISO 9000 as fully effective When handling ESD sensitive parts Keep the parts in protective packages until they are inserted into the product Avoid contact with other people Wear a grounded wrist strap against your skin to eliminate static on your body Prevent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Select a grounding system such as those in the following list to provide protection that meets the specific service requirement Note The use of a grounding system is desirable but not required to protect against ESD damage Attach the ESD ground clip to any frame ground ground braid or green wire ground Use an ESD common ground or reference point when working on a double insulated or battery operated system You can use coax or connector outside shells on these systems Use the round ground prong of the ac plug on ac operated computers Grounding requirements Electrical
134. nk and the thermal material between the microprocessor and the heat sink to cool down 1 Turn off the computer if it is on 2 Disconnect the power cord from the power source and from the computer then disconnect all external cables 3 Lay the computer on its side Remove the side cover see l Removing the side cover on page 32 5 Remove the microprocessor fan assembly see Removing and replacing the microprocessor fan assembly on page 35 Important When disconnecting cables note the cable routing and connector labels for use during installation 6 Disconnect any cables that impede access to the microprocessor gt IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Attention The heat sink retention lever is spring loaded when the heat sink is in place Releasing the lever too quickly or allowing it to spring upward can damage the heat sink and surrounding components 7 Remove the heat sink from the microprocessor a Release the heat sink retention lever by pressing down on the end moving it to the left and slowly releasing it to the open up position Orientation key Retention lever Important Be careful when handling the microprocessor and heat sink If the microprocessor and heat sink will be reused do not contaminate the thermal material between them b Tip the top of the heat sink up away from the system board while sliding it away from the lo
135. nk status LED does not work Make sure that the hub is turned on Check all connections at the Ethernet controller and the hub Use another port on the hub If the hub does not support auto negotiation manually configure the Ethernet controller to match the hub If you manually configured the duplex mode make sure that you also manually configure the speed Reseat or replace the adapter Data is incorrect or sporadic Make sure that you are using Category 5 or higher cabling when operating the computer at 100 Mbps or at 1000 Mbps Make sure that the cables do not run close to noise inducing sources such as fluorescent lights The Ethernet controller stopped working when another adapter was added to the computer Make sure that the cable is connected to the Ethernet controller Make sure that the PCI system BIOS code is current Reseat the adapter Determine whether the interrupt IRQ setting assigned to the Ethernet adapter is also assigned to another device in the computer Use the Configuration Setup Utility program to determine if this is the case Although interrupt sharing is allowed for PCI devices some devices do not function well when they share an interrupt with a dissimilar PCI device Try changing the IRQ assigned to the Ethernet adapter or the other device Reseat or replace the adapter The Ethernet controller stopped working without apparent cause Try
136. nnected 7 Remove any installed adapters see Installing an adapter on page 39 Remove the SCSI daughter card if one is installed see Removing and Fepiacing the SCSI daughter card on page 37 9 Remove the microprocessor and heat sink seel Microprocessor and heat sink on page 68 10 Remove memory modules see Installing memory modules on page 54 11 Remove the battery see Replacing the battery on page 57 12 Remove the seven screws that secure the system board e Chapter 5 Field replaceable units 81 82 System board screws 7 places 13 Slide the system board toward the front of the computer to disengage it from the slots on the computer chassis then lift the system board out of the computer To replace the system board reverse the previous steps IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Chapter 6 Symptom to FRU index This index supports the IntelliStation M Pro computer The symptom to FRU index lists symptoms errors and the possible causes The most likely cause is listed first Use this symptom to FRU index to help you decide which FRUs to have available when servicing the computer The first column in each table in this index lists error codes or messages and the final column lists one or more suggested actions or FRUs to replace Take the action or replace the FRU suggested fir
137. o perform the checkout procedure Ki IS THE COMPUTER PART OF A CLUSTER YES Schedule maintenance for the computer Shut down all computers related to the cluster Run the storage test NO Go to step I IF THE COMPUTER IS NOT PART OF A CLUSTER Zw the system board LEDs see System board error LEDs on page 79 Turn off the computer and all external devices Check all cables and power cords Set all display controls to the middle position Turn on all external devices Turn on the computer Watch the screen for POST errors and record any POST error messages that are displayed on the screen If an error is displayed look up the first error see POST error codes on page 95 Run the diagnostic programs see Starting the diagnostic programs and Rie sa log enipags id iewing the test log on page 13 NS RD dx DID THE DIAGNOSTIC PROGRAMS START NO Find the failure symptom in Error symptoms on page 87 YES Run the diagnostic programs see Starting the diagnostic programs land viewing the test log on page 13 ES receive an error see Chapter 6 Symptom to FRU index on page If the diagnostics were completed successfully and you still suspect a problem see Undetermined problems on page 102 If the computer does not turn on see Error symptoms on page 87 Diagnostic tools overview The following tools are available to help you diagnose and solve hardware related problems
138. och wo cm o e 8 PC Doctor for Windows s 15 Error symptoms ho sm ue dO Recovering your operating system and preinstalled software EN oO Recovering the operating system 15 Recovering or installing device drivers a ey e WO Creating and using an IBM Enhanced Diagnostics diskette Roo Geox os e dE Creating an IBM Enhanced Diagnostics diskette 17 Using the IBM Enhanced Diagnostics diskette 18 Creating an emergency recovery repair diskette E NERO us 18 Creating an emergency recovery repair diskette in Windows Rs ee ux 9 Creating an emergency recovery repair diskette in Red Hat Linux 19 Using the recovery repair diskette u We xcu uus ss 20 Erasing a lost or forgotten password clearing CMOS i m RA amp amp ZO Updating BIOS code T lo Bo 4e 22 Recovering from a POST BIOS update failure ET mm uw xw ua Clearing hardware option conflicts and saving option ROM space 2 24 Power checkout Si pe woes US O em Ce ue xo 20 Troubleshooting the Ethernet controller E ee di i ae ee a xci 2O Network connection problems sn de eos Road m O Ethernet controller troubleshooting chart we ee ee 2 Chapter 4 Customer replacement units 29 Installation guidelines 29 System reliability guidelines 29 Handling s
139. odas as instru es de cuidado e perigo da IBM documentation come am com um n mero Este numero utilizado para fazer refer ncia cruzada de uma instru o de cuidado ou perigo no idioma ingl s com as vers es traduzidas das instru es de cuidado ou perigo encontradas nesta sec o Por exemplo se uma instrucao de cuidado iniciada com o numero 1 as tradu es para aquela instru o de cuidado aparecem nesta se o sob a instru o 1 Certifique se de ler todas as instru es de cuidado e perigo antes de executar qualquer opera o Instru o 1 AA PERIGO A corrente el trica proveniente de cabos de alimenta o de telefone e de comunica es perigosa Para evitar risco de choque N o conecte ou desconecte cabos e n o realize instala o manuten o ou reconfigurac o deste produto durante uma tempestade com raios Conecte todos os cabos de alimentacao a tomadas el tricas corretamente instaladas e aterradas Conecte todos os equipamentos ao qual esse produto sera conectado a tomadas corretamente instaladas Sempre que poss vel utilize apenas uma das m os para conectar ou desconectar cabos de sinal Nunca ligue qualquer equipamento quando existir evid ncia de danos por fogo gua ou na estrutura Desconecte cabos de alimentacao sistemas de telecomunicacao redes e modems antes de abrir as tampas dos dispositivos a menos que especificado de maneira diferente nos procedimentos
140. onnector This cable has three additional connectors for attaching more internal SCSI devices Chapter 4 Customer replacement units 53 Installing memory modules The following notes describe the types of dual inline memory modules DIMMs that your computer supports and other information that you must consider when installing DIMMs When you restart the computer after adding or removing a DIMM the computer displays a message that the memory configuration has changed Your computer uses industry standard PC2 3200 double data rate 2 DDR2 DIMMs The system board contains four DIMM connectors and supports two way memory interleaving The DIMM options available for your computer are 256 MB 512 MB and 1 GB which come in matched pairs Your computer supports a minimum of 512 MB and a maximum of 4 GB of system memory Your computer comes with either two 256 MB or two 512 MB memory DIMMs that are installed in DIMM 1 and DIMM 3 memory connectors The second pair of DIMMs must be installed in DIMM 2 and DIMM 4 memory connectors DIMMs must be installed in matched pairs The DIMMs in each pair must be the same size speed type and technology as each other but do not have to match the other pairs You can mix compatible DIMMs from various manufacturers Install only 1 8 V 240 pin DDR2 PC2 3200 unbuffered synchronous dynamic random access memory SDRAM with error correcting code ECC DIMMs These DIMMs must
141. operating system must be installed on your computer Make sure that you have the documentation and software media for the device before you start recovering or installing device drivers Device drivers for IBM devices and the instructions to install them readme txt are on the Device Drivers CD and in the c ibmtools drivers directory Device drivers for IBM devices and the instructions to install them readme txt are on the Device Drivers CD and in the c ibmtools drivers directory The latest device drivers are also available at http www ibm com pc support 16 intelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Creating and using an IBM Enhanced Diagnostics diskette The IBM Enhanced Diagnostics diskette is used to test hardware components on your computer Use the following information and instructions to create and use an IBM Enhanced Diagnostics diskette Note To create and use a diskette you must add a diskette drive to your computer To enable a USB diskette drive follow these steps 1 Enable the Legacy USB Support option under the Startup Option menu choice in the Configuration Setup Utility program 2 Set your removable media device as the first startup device 3 Select the removable media device you want to boot from and move it to the top of the Removable Devices list Creating an IBM Enhanced Diagnostics diskette Use one of the following methods to create an IBM Enh
142. or bulging capacitor Mechanical hazards such as loose or missing hardware The guide consists of a series of steps presented in a checklist Begin the checks with the power off and the power cord disconnected Checklist 1 Check exterior covers for damage loose broken or sharp edges 2 Turn off the computer Disconnect the power cord 3 Check the power cord for a Athird wire ground connector in good condition Use a meter to measure third wire ground continuity for 0 1 ohm or less between the external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover Appendix B Safety information 117 5 Check for any obvious non IBM alterations Use good judgment as to the safety of any non IBM alterations 6 Check inside the unit for any obvious unsafe conditions such as metal filings contamination water or other liquids or signs of fire or smoke damage 7 Check for worn frayed or pinched cables 8 Check that the power supply cover fasteners screws or rivets have not been removed or tampered with Handling electrostatic discharge sensitive devices Any computer part containing transistors or integrated circuits ICs should be considered sensitive to electrostatic discharge ESD ESD damage can occur when there is a difference in charge between objects Protect against ESD damage by equalizi
143. own because of an overcurrent condition Note To help isolate whether a power problem is in the power distribution bus or in the power supply check the power supply error LED on the rear of the computer If this amber LED is lit replace the power supply A general procedure for troubleshooting power problems is as follows 1 Turn off the computer and disconnect all ac power cords 2 Check for loose cables in the power subsystem Also check for short circuits for example if there is a loose screw causing a short circuit on a circuit board Chapter 3 Diagnostics 25 3 Remove adapters and disconnect the cables and power connectors to all internal and external devices until the computer is at the minimum configuration required to start the computer see Undetermined problems on page 102 4 Reconnect all ac power cords and turn on the computer If the computer starts successfully replace adapters and devices one at a time until the problem is isolated If the computer does not start from the minimal configuration replace FRUs of minimal configuration one at a time until the problem is isolated To use this method you must know the minimum configuration required for the computer to start see page Undetermined problems on page 102 Troubleshooting the Ethernet controller This section provides troubleshooting information for problems that might occur with the 1 Gbps Ethernet controller See the Ethernet controller
144. p shtml Appendix C Notices 151 Battery return program 152 This product may contain a sealed lead acid nickel cadmium nickel metal hydride lithium or lithium ion battery Consult your user manual or service manual for specific battery information The battery must be recycled or disposed of properly Recycling facilities may not be available in your area For information on disposal of batteries outside the United States go to http www ibm com ibm environment products index shtml or contact your local waste disposal facility In the United States IBM has established a return process for reuse recycling or proper disposal of used IBM sealed lead acid nickel cadmium nickel metal hydride and battery packs from IBM equipment For information on proper disposal of these batteries contact IBM at 1 800 426 4333 Have the IBM part number listed on the battery available prior to your call For Taiwan Please recycle batteries t For the European Union Notice This mark applies only to countries within the European Union EU Batteries or packaging for batteries are labeled in accordance with European Directive 2006 66 EC concerning batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union This label is applied to various batteri
145. perly cooled see System reliabilit guidelines on page 29 98 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Message Action System under recommended CPU x temperature level warning system reporting under temperature condition for CPU x Ambient temperature must be within normal operating specifications see Features and specifications on page 3 Fan error messages Message Action Fan x failure level critical fan x had a failure 1 Check connections to fan x 2 Replace fan x Fan x fault level critical fan x beyond recommended RPM range 1 Check connections to fan x 2 Replace fan x Fan x outside recommended speed action Replace fan x Power error messages Message Action Power Supply x current share fault level critical excessive current demand on power supply x Replace power supply x Power supply x DC good fault level critical power good signal not detected for power supply x Replace power supply x Power supply x temperature fault Replace power supply x Power supply x removed No action required information only Power supply x fan fault level critical fan fault in power supply x Replace power supply x Power supply x 12 V fault level critical overcurrent condition detected See Power checkout on page 25 Pow
146. played the next time you restart your computer If an error message is displayed during the repair operation and the repair operation cannot be completed you might have a problem with the Product Recovery program or the partition that contains the Product Recovery program Use a Product Recovery CD to access the Product Recovery program To obtain a Product Recovery CD contact IBM Sel Appendbc A Getting help andtechnical for details Erasing a lost or forgotten password clearing CMOS This section describes how to clear the CMOS to eliminate problems and erase a forgotten password If you experience severe problems with the computer and the computer does not start the code might be damaged You might need to clear the CMOS memory to recover This procedure also erases the power on password in case it is lost or forgotten Complete the following steps to set the CMOS recovery jumper and erase a forgotten password 1 Read Appendix B Safety information on page 115 and the Installation guidelines on page 29 2 Turn off the computer and all attached devices See Turning off the computer for instructions 3 Disconnect the power cord 4 Remove the side cover see l Removing the side cover on page 32 20 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide 5 10 11 12 Locate the CMOS recovery jumper JBAT1 on the system board removing any adapters
147. plete the following steps to remove the internal speaker 9 ReadIAppendix B Safety information on page 115 Handling static sensitive devices on page 29 and the Installation guidelines on page 29 Turn off the computer and attached devices Disconnect the power cord from the power source and from the computer then disconnect all external cables Remove the side cover see Removing the side cover on page 32 Remove the front bezel see Removing and Installing the Bezel on page 34 Note It might be helpful to lay the computer on its left side for the remainder of this procedure Remove any full length adapters that are installed Important When disconnecting cables note the cable routing and connector labels for use during installation Disconnect the speaker wire from the system board see System board internal n page 78lfor the location of the internal speaker connector Press on the two retaining tabs that hold the front adapter retention bracket to the front panel of the computer then lift the retention bracket out of the computer Slide the speaker out of its retaining tabs and lift it out of the computer To replace the internal speaker reverse the previous steps 56 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Replacing the battery When replacing the battery you must replace it with a lithium battery of the same t
148. producto Declaraci n 5 AA PRECAUCION El bot n de control de alimentaciin del dispositivo y el interruptor de alimentaciin de la fuente de alimentaci n no apagan la corriente el ctrica suministrada al dispositivo Es posible tambi n que el dispositivo tenga m s de un cable de alimentaci n Para eliminar la corriente el ctrica del dispositivo aseg rese de desconectar todos los cables de alimentaci n de la fuente de alimentaci n AA 2 gt 1 sp Declaracion 10 PRECAUCION No coloque ningun objeto que pese mas de 82 kg 180 Iibras encima de los dispositivos montados en bastidor IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Appendix C Notices Edition notice This publication was developed for products and services offered in the U S A IBM may not offer the products services Or features discussed in this document in other countries Consult your local IBM representative for information on the products and services currently available in your area Any reference to an IBM product program or service is not intended to state or imply that only that IBM product program or service may be used Any functionally equivalent product program or service that does not infringe any IBM intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any non IBM product program or service IBM may
149. ps and if necessary remove any existing DIMM 54 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide 10 11 12 Touch the static protective package containing the DIMM to any unpainted metal surface on the computer Then remove the new DIMM from the package Gently open the retaining clip on each end of the DIMM slot Turn the DIMM so that the pins align correctly with the connector Insert the DIMM into the connector Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously The retaining clips snap into the locked position when the DIMM is firmly seated in the connector If there is a gap between the DIMM and the retaining clips the DIMM has not been correctly installed Open the retaining clips remove the DIMM then reinsert it DIMM connector 4 DIMM connector 3 DIMM connector 2 DIMM connector 1 If you have other options to install or remove do so now otherwise rotate the cage back into the computer Replace the side cover see Replacing the side cover on page 33 Reconnect the external cables and power cords Turn on the attached devices and turn on the computer Chapter 4 Customer replacement units 55 Removing and replacing the internal speaker The internal speaker is located on the front panel of the computer behind the front adapter retention bracket Com
150. pter 4 Customer replacement units 33 Removing and Installing the Bezel When working with some options such as a CD ROM drive or diskette drive you must first remove the bezel to access the option Complete the following steps to remove the bezel 1 ReadIAppendix B Safety information on page 115 and the Installation guidelines on page 29 2 Turn off the computer and all attached devices see Turning off the computer then disconnect all power cords and external cables 3 Remove the side cover see l Removing the side cover on page 32 4 Press the bezel release button to disengage the bezel Bezel release button 5 Carefully remove the bezel from the computer then set the bezel aside To reinstall the bezel reverse the previous steps 34 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Removing and replacing the microprocessor fan assembly Before you begin Read the Installation guidelines on page 29 Read Appendix B Safety information on page 115 Review the information in System reliability guidelines on page 29 To remove the microprocessor fan assembly complete the following steps 1 Turn off the computer if it is on 2 Disconnect the power cord from the power source and from the computer then disconnect all external cables Remove the side cover see Removing
151. ptional external devices to the connectors on the front and rear of the computer Your computer has the following input output I O connectors The following illustration shows the locations of the connectors on the computer One audio line in Two audio line out One audio microphone One Ethernet Two IEEE 1394 FireWire some models One keyboard One mouse One parallel Two serial Eight Universal Serial Bus USB 2 0 One video oF Power cord IEEE 1394 FireWire Line in Line out 080 _ Serial Parallel Mouse 0090900000000 Keyboard USBs E Ethernet Video The following sections describe these connectors Chapter 4 Customer replacement units 61 Audio connectors Use the audio connectors to connect external audio eduipment to the computer The following illustration shows the audio connectors Line out Linein Mic green blue pink Line in There is one line in connector on the rear of the computer The computer receives audio signals through this connector from an external audio device Line out There are two line out connectors one on the front and one on the rear of the computer The computer sends audio signals through this connector to powe
152. puter then disconnect all power cords and external cables 3 Press the cover release button on the side of the computer and push the side cover toward the rear of the computer Lift the side cover off the computer and set it aside N N To replace the side cover see Replacing the side cover on page 33 Attention For proper cooling and airflow replace the cover before turning on the computer Operating the computer with the cover removed might damage computer components 32 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Replacing the side cover If you removed the bezel reinstall it before you replace the side cover See Removing and Installing the Bezel on page 34 Complete the following steps to replace the side cover 1 Make sure that all cables adapters and other components are installed and seated correctly and that you have removed all work tools or parts from inside the computer 2 Install the side cover by placing it into position on the computer Be certain that the lip on the bottom of the cover rests on the ledge on the bottom of the chassis Slide the side cover forward to lock the side cover 3 Reconnect the external cables and power cords to the computer then connect the power cords to electrical outlets 4 Turn on the attached devices then turn on the computer Cha
153. rds FOR HOME OR OFFICE USE Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES 003 Avis de conformit la r glementation d Industrie Canada Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada European Union EMC Directive conformance statement 154 This product is in conformity with the protection requirements of EU Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product including the fitting of non IBM option cards This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to CISPR 22 European Standard EN 55022 The IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices Japanese Voluntary Control Council for Interference VCCI statement VC C I
154. red speakers with built in amplifiers headphones a multimedia keyboard or the audio line in connector on a stereo system The internal speaker in the computer is disabled when a device is attached to this connector Mic There is one microphone connector on the front of the computer Connect a microphone to this connector to record sounds onto the hard disk or to use speech recognition software Auxiliary device pointing device connector There is one auxiliary device connector on the rear of the computer Use this connector to connect a mouse or other pointing device The following illustration shows an auxiliary device connector 6 0 O 5 40 0 3 o 2 Ethernet RJ 45 connector There is one Ethernet connector on the rear of the computer Use this connector to connect the computer to a 10 Mbps 100 Mbps or 1000 Mbps network The following illustration shows an Ethernet connector Activity LED Link LED green green 8 1 Connect a Category 3 4 or 5 unshielded twisted pair UTP cable to this connector The 100BASE TX and 1000BASE T Fast Ethernet standards require Category 5 or higher cabling The Ethernet connector has one LED that indicates Ethernet link status When this LED is lit it indicates that there is an active connection on the Ethernet port Activity between the computer and the network is indicated by the Ethernet transmit receive activity
155. regarding non IBM products and services that are ServerProven including but not limited to the implied warranties of merchantability and fitness for a particular purpose These products are offered and warranted solely by third parties IBM makes no representations or warranties with respect to non IBM products Support if any for the non IBM products is provided by the third party not IBM Some software may differ from its retail version if available and may not include user manuals or all program functionality Product recycling and disposal This unit contains materials such as circuit boards cables electromagnetic compatibility gaskets and connectors which may contain lead and copper beryllium alloys that require special handling and disposal at end of life Before this unit is disposed of these materials must be removed and recycled or discarded according to applicable regulations IBM offers product return programs in several countries Information on product recycling offerings can be found on IBM s Internet site at http www ibm com ibm environment products prp shtml IBM encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed IBM offers a variety of programs and services to assist equipment owners in recycling their IT products Information on product recycling offerings can be found on IBM s Internet site at http www ibm com ibm environment products pr
156. rises 5 Mettez les unit s sous tension 132 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Notice n 2 A ATTENTION Remplacez la pile au lithium usag e par une pile de r f rence identique exclusivement voir la r f rence IBM ou par une pile equivalente recommandee par le fabricant Si votre systeme est dot d un module contenant une pile au lithium vous devez le remplacer uniquement par un module identique produit par le m me fabricant La pile contient du lithium et pr sente donc un risque d explosion en cas de mauvaise manipulation ou utilisation Ne la jetez pas a l eau Ne l exposez pas a une temp rature sup rieure a 100 C Ne cherchez pas a la r parer ou a la demonter Pour la mise au rebut reportez vous a la r glementation en vigueur Notice n 3 A ATTENTION Si des produits laser sont install s tels que des unit s de CD ROM ou de DVD des p riph riques contenant des fibres optiques ou des metteurs r cepteurs prenez connaissance des informations suivantes N ouvrez pas ces produits pour eviter une exposition directe au rayon laser Vous ne pouvez effectuer aucune op ration de maintenance a l int rieur Pour eviter tout risque d exposition au rayon laser respectez les consignes de r glage et d utilisation des commandes ainsi que les proc dures d crites dans le pr sent document A
157. rive cable 4 System board 962 1 Run the Configuration Setup Utility program Parallel port error 2 System board 1162 1 Run the Configuration Setup Utility program System board serial port 1 or 2 error 2 System board ie ea 1 Hard disk drive Hard drive configuration error only Harddisk cables 3 Run the Configuration Setup Utility program 4 System board 1800 Run the Configuration Setup Utility program No more hardware interrupt available for Remove adapter PCI adapter pter 1801 1 Run the Configuration Setup Utility program No more ROM space available for PCI adapter 2 Remove adapter 3 Disable the adapter BIOS and run the Configuration Setup Utility program 1802 l 1 Start the Configuration Setup Utility program and make sure that Unavailable I O address for PCI adapter I O addresses for all adapters are set correctly 2 Adapter 3 System board 1803 1 Start the Configuration Setup Utility program and make sure that Unavailable memory address for PCI memory addresses for all adapters are set correctly adapter 2 Adapter 3 System board 1804 1 Remove an adapter to make memory address space available Unavailable memory address for PCI 2 Disable adapter BIOS on adapter adapter 3 Adapter 4 System board 1805 1 Remove all adapters and reinstall one at a time restarting the PCI ROM error occurred server each time until the failing adapter is determined then replace tha
158. rned on You must turn on external SCSI devices before turning on the computer Failing option Power problems Symptom FRU action The power switch does not work and the reset button if supported does work il 2 3 Reseat the connector Power switch card System board The computer does not turn on Make sure that The power cord is properly connected to the computer and a working electrical outlet The type of memory that is installed is supported by the computer If you just installed an option remove it and restart the computer If the computer now turns on you might have installed more options than the power supply supports Override the front panel power button a Disconnect the computer power cords b Reconnect the power cords If computer turns on Operator information panel If computer does not turn on System board See Undetermined problems on page 102 The computer does not turn off Determine whether you are using an ACPI or non ACPI operating system lf you are using a non ACPI operating system a Press Ctrl Alt Delete b Turn off the computer by holding the power control button for 4 seconds c lf computer fails during POST and the power control button does not work disconnect the ac power cord If the problem remains or if you are using an ACPI aware operating system replace the system board Chapter 6 Symptom to FRU index
159. rom the hub If the LED is off there might be a defective connector or cable or a problem with the hub Make sure that you are using the correct device drivers which are supplied with the computer Check for operating system specific causes for the problem Make sure that the device drivers on the client and computer are using the same protocol 26 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Ethernet controller troubleshooting chart Use the following troubleshooting chart to find solutions to 10 100 1000 Mbps Ethernet controller problems that have definite symptoms Ethernet controller problem FRU actions The computer stopped running when loading device drivers The PCI BIOS interrupt settings are incorrect Determine whether the interrupt IRQ setting assigned to the Ethernet controller is also assigned to another device in the Configuration Setup Utility program Although interrupt sharing is allowed for PCI devices some devices do not function well when they share an interrupt with a dissimilar PCI device Try changing the IRQ assigned to the Ethernet controller or the other device For example for NetWare Versions 3 and 4 it is recommended that disk controllers not share interrupts with LAN controllers Make sure that you are using the most recent device driver available from the World Wide Web Reseat or replace the adapter Ethernet li
160. rson familiar with the power off controls is near you Remember Another person must be there to switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your back Remember There must be a complete circuit to cause electrical shock By observing the above rule you may prevent a current from passing through your body When using testers set the controls correctly and use the approved probe leads and accessories for that tester Stand on suitable rubber mats obtained locally if necessary to insulate you from grounds such as metal floor strips and machine frames Observe the special safety precautions when you work with very high voltages these instructions are in the safety sections of maintenance information Use extreme care when measuring high voltages Regularly inspect and maintain your electrical hand tools for safe operational condition 116 intelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Do not use worn or broken tools and testers Never assume that power has been disconnected from a circuit First check that it has been Dowered off Always look carefully for possible hazards in your work area Examples of these hazards are moist floors nongrounded power extension cables power surges and missing safety grounds Do not touch live electrical circui
161. s less than the amount of physical memory installed 1 Make sure that The memory modules are seated correctly You have installed the correct type of memory If you changed the memory you updated the memory configuration in the Configuration Setup Utility program All banks of memory are enabled The computer might have automatically disabled a memory bank when it detected a problem or a memory bank might have been manually disabled 2 Check POST error log for error message 289 f the DIMM was disabled by a system management interrupt SMI replace the DIMM f the DIMM was disabled by the user or by POST run the Configuration Setup Utility program and enable the DIMM 3 DIMM 4 System board Microprocessor problems Symptom FRU action The computer emits a continuous tone during POST The startup boot microprocessor is not working correctly 1 Verify that the microprocessor is seated properly 2 Microprocessor Monitor problems Symptom FRU action Testing the monitor See the information that comes with the monitor for adjusting and testing instructions Some IBM monitors have their own self tests 90 intelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Monitor problems Symptom FRU action The screen is blank 1 Make sure that The computer power cord is conn
162. slot 2 slot 4 and mini PCI 1 slot Then the computer starts the PCI devices in the following order if you have not changed the default startup sequence PCI Express x1 PCI Express x16 system board IDE or small computer system interface SCSI devices and PCI slot 3 PCI slot 4 and then the mini PCI 1 Your computer comes with integrated IEEE 1394 FireWire support For a list of supported options for your computer go to http www ibm com pc then select your country and navigate to the list of options for your computer Complete the following steps to install an adapter Read Appendix B Safety information on page 115 and Handling static sensitive devices on page 29 Turn off the computer and all attached devices see Turning off the computer lon page 6 then disconnect all external cables and power cords Remove the side cover see Removing the side cover on page 32 Determine which PCI slot you will use for the adapter Check the instructions that come with the adapter for any requirements restrictions or cabling instructions It might be easier to route cables before you install the adapter If an adapter is already installed in the slot remove it using one of the following procedures and place it on a static protective surface For full length adapters rotate the rear adapter retention bracket to the open unlocked position then release the adapter from the front adapter retention bracket Gr
163. st in the list of the entries in the final column and then restart the computer to see if the problem has been corrected Notes 1 Check the configuration before you replace a FRU Configuration problems can cause false errors and symptoms 2 For IBM devices not supported by this index see the manual for that device Always start with General checkout on page 9 4 Try reseating a suspected component or reconnecting a cable before replacing the component The POST BIOS code displays POST error codes and messages on the screen Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses intervals without sound See the examples in the following table Beeps Description 1 2 3 One beep A pause or break Two beeps A pause or break Three beeps 4 Four continuous beeps One beep after successfully completing POST indicates that the computer is functioning correctly Beep symptom FRU action 1 1 3 1 Battery CMOS write read test failed 2 System board DMA initialization failed eos EEPROM checksum failed en 2 System board 1 2 1 System board Programmable Interval Timer failed 1 2 2 System board Copyright IBM Corp 2004 83 Beep symptom FRU action 1 2 3 DMA page register write read failed System board 1 3 1 First 64K RAM test failed 1 DIMM 2 System board
164. sting the major components of the computer You can also download the latest version of the diagnostic programs from http www ibm com pc support and use the downloaded file to create an IBM Enhanced Diagnostics diskette See Creating an IBM Enhanced Diagnostics diskette on page 17 Note When using diagnostics with a USB keyboard and mouse attached first go into the Configuration Setup Utility and enable USB emulation 1 Restart the computer and press F1 to access the Configuration Setup Utility 2 Select Devices and I O Ports 3 Select Legacy USB Support 4 Make sure that the option is enabled Diagnostic error messages indicate that a problem exists they are not intended to be used to identify a failing part Troubleshooting and servicing complex problems that are indicated by error messages should be performed by trained service personnel Sometimes the first error to occur causes additional errors In this case the computer displays more than one error message Always follow the suggested action instructions for the first error message that appears See Diagnostic error codes on page 85 for a listing of diagnostic error codes Text messages The diagnostic text message format is as follows result test_specific_string where result is one of the following results Passed This test was completed without any errors Failed This test discovered an error User Aborted You stopped the test before it w
165. t adapter 2 System board 96 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Error code symptom FRU action 1806 PCI to PCI bridge error occurred 1 Remove all adapters and reinstall one at a time restarting the server each time until the failing adapter is determined then replace that adapter System board 1807 xxxxyyyy PCI device unresponsive or disabled by user where xxxx PCI vendor ID and yyyy PCI device ID 1808 Unsupported PCI device is installed Run the Configuration Setup Utility program and make sure the device is enabled Adapter System board Remove all adapters and reinstall one at a time restarting the server each time until the failing adapter is determined then replace that adapter System board 1962 Drive does not contain a valid boot sector Sa PhO D Verify that a startable operating system is installed Run diagnostics Hard disk drive SCSI adapter if installed Cable System board 5962 IDE CD ROM drive configuration error Oo 8 D Run the Configuration Setup Utility program CD ROM drive CD ROM power cable IDE cable System board Battery 8603 Pointing device error ND Pointing device System board 00012000 ui AA 1 Microprocessor Machine check architecture error 2 System board 00180700 1 System board PCI devi
166. tailed information about configuring the computer is in the IBM IntelliStation User s Guide on the IBM ntelliStationDocumentation CD The latest information about these programs and the most recent device driver files are available at http www ibm com pc support Configuration programs and capabilities The following configuration programs and capabilities come with the computer Configuration Setup Utility program The Configuration Setup Utility program is part of the basic input output system BIOS code in your computer You can use this program to configure serial port assignments change interrupt request IRQ settings change the device startup sequence set the date and time set passwords and set the chassis intrusion detector Boot Menu program Boot Menu program is part of the BIOS code in your computer Use it to temporarily assign a device to be first in the startup sequence overriding the startup sequence that is set in the Configuration Setup Utility program Broadcom NetXtreme Gigabit Ethernet Boot Agent The Broadcom NetXtreme Gigabit Ethernet Boot Agent is part of the BIOS code in your computer You can use it to configure the network as a startable device and you can customize where the network startup option appears in your startup sequence You enable and disable the Broadcom NetXtreme Gigabit Ethernet Boot Agent from the Configuration Setup Utility program Ethernet controller configuration The Ethernet con
167. tatic electricity from the package and from your body Remove the device from its package and install it directly into the computer without setting down the device If it is necessary to set down the device put it back into its static protective package Do not place the device on the computer cover or on a metal surface Take additional care when handling devices during cold weather Heating reduces indoor humidity and increases static electricity 30 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Major components of the IntelliStation M Pro Types 6225 and 6228 The following illustration shows the major components in the M Pro Types 6225 and 6228 Power supply Cover Front bezel A Ee A e SS 0 Drive cage i is ci NS Memory modules Y CD ROM drive Microprocessor System board Chapter 4 Customer replacement units 31 Side cover This section provides information about removing and installing the side cover Removing the side cover Complete the following steps to remove the side cover of the computer Note It might be easier to lay the computer on its side to perform this procedure 1 ReadIAppendix B Safety information on page 115 and the Installation guidelines on page 29 2 Turn off the computer and all attached devices see Turning off the com
168. tatic sensitive devices 29 Major components of the IntelliStation M Pro Types 6225 and 6228 e sa SI Side cover date A cuba 2 Copyright IBM Corp 2004 V Removing the side cover Replacing the side cover Removing and Installing the Bezel Removing and replacing the microprocessor fan assembly Removing and replacing the SCSI dues card Installing an adapter TON Cabling an optional SCSI adapter Removing and replacing the front I O panel ila Removing and replacing the CD ROM or CD RW drive Installing a drive io Eb BA eoe ed Installing a drive in bay 2 3 or 4 Installing a hard disk drive in bay 5 Power and signal cables for internal drives Installing memory modules Removing and replacing the internal speaker Replacing the battery Installing a security cable Connecting external options Input output connectors Audio connectors Auxiliary device pointing device connector Ethernet RJ 45 connector IEEE 1394 FireWire connector some models Keyboard connector Parallel connector Serial connectors Ultra320 SCSI connector Universal Serial Bus connectors Video connector Chapter 5 Field replaceable units Microprocessor and heat sink Rotating the internal drive cage Power supply Power switch LED assembly System board System board option connectors System board internal connectors System board external connectors System board error LEDs Sys
169. tem board jumpers Removing the system board Chapter 6 AE FRU index Beep symptoms ES No beep symptoms Diagnostic error codes Error symptoms POST error codes SCSI error codes Temperature error messages Fan error messages Power error messages System shutdown Voltage related system shutdown Temperature related system shutdown IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Hard disk drive checkout Host built in self test BIST Bus fault messages Undetermined problems Problem determination tips Chapter 7 Parts listing IntelliStation M Pro een 6225 and 6228 System la System replaceable units I Recovery CD Type 6225 and 6228 Keyboards CRUs e Power cords CRUS Appendix A Getting help and technical assistance Before you call P Using the documentation Getting help and information from the World Wide Web Software service and support Hardware service and support Appendix B Safety information General safety o Electrical safety Safety inspection guide f Handling electrostatic discharge sensitive devices Grounding requirements Safety notices multilingual translations Appendix C Notices Edition notice Trademarks Important notes Product recycling and disposal Battery return program Monitor Electronic emission notices Lota e Federal Communications Commission FCC statement Ind
170. that impede access to the jumper The following illustration shows the location of the jumper on the system board O O Oo TT O O o co AM Boot Block Jumper J1 Boot Block IEEE 1394 Firewire Default Recover enable disable jumper Clear CMOS Jumper JBAT1 pins 1 and 2 No Jumper Default Disable a ans 0 00 eoo eee eoo 0 00 eoe 3 2 1 3 2 1 3 2 1 3 2 1 ER ER Move the CMOS recovery jumper from pins 1 and 2 to pins 2 and 3 Wait 60 seconds then return the CMOS recovery jumper to pins 1 and 2 Replace any adapters that were removed then replace the side cover see Replacing the side cover on page 33 You can now start the computer one time and start the Configuration Setup Utility program without having to use the power on password At this time you can either delete the old password or set a new user password If you do not change or delete the password the next time you start the comp
171. the computer 2 The power on LED on the front of the computer is lit when the computer is on and while it is being turned on Turning on the computer Approximately 20 seconds after the computer is connected to ac power the power control button becomes active and you can turn on the computer and start the operating system by pressing the power control button Chapter 1 Introduction 5 The computer can also be turned on in any of the following ways e f a power failure occurs while the computer is turned on the computer will restart automatically when power is restored When you connect your computer to power for the first time the Wake on LAN feature can turn on the computer If your computer was previously turned on it must be properly turned off for the Wake on LAN feature to turn on the computer Turning off the computer 6 When you turn off the computer and leave it connected to ac power the computer can respond to remote requests to turn on the computer To remove all power from the computer you must disconnect it from the power source Some operating systems require an orderly shutdown before you turn off the computer See the operating system documentation for information about shutting down the operating system Statement 5 CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might h
172. the country in which the equipment will be installed IBM power cords for a specific country or region are usually available only in that country or region IBM power cord part number Used in these countries and regions 02K0546 China 13F9940 Australia Fiji Kiribati Nauru New Zealand Papua New Guinea 13F9979 Afghanistan Albania Algeria Andorra Angola Armenia Austria Azerbaijan Belarus Belgium Benin Bosnia and Herzegovina Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Central African Republic Chad Comoros Congo Democratic Republic of Congo Republic of Cote D Ivoire Ivory Coast Croatia Republic of Czech Republic Dahomey Djibouti Egypt Equatorial Guinea Eritrea Estonia Ethiopia Finland France French Guyana French Polynesia Germany Greece Guadeloupe Guinea Guinea Bissau Hungary Iceland Indonesia Iran Kazakhstan Kyrgyzstan Laos People s Democratic Republic of Latvia Lebanon Lithuania Luxembourg Macedonia former Yugoslav Republic of Madagascar Mali Martinique Mauritania Mauritius Mayotte Moldova Republic of Monaco Mongolia Morocco Mozambique Netherlands New Caledonia Niger Norway Poland Portugal Reunion Romania Russian Federation Rwanda Sao Tome and Principe Saudi Arabia Senegal Serbia Slovakia Slovenia Republic of Somalia Spain Suriname Sweden Syrian Arab Republic Tajikistan Tahiti Togo Tunisia Turkey Turkmenistan
173. tio y puede explotar si el usuario no la utiliza ni la maneja de forma adecuada o si no se desprende de la misma como corresponde No realice las acciones siguientes Arrojarla al agua o sumergirla Calentarla a una temperatura que supere los 100 C 212 F Repararla o desmontarla Desprendase de la bater a siguiendo los requisitos que exija el reglamento o la legislaci n local Declaraci n 3 A PRECAUCI N Cuando instale productos l ser como por ejemplo CD ROM unidades DVD dispositivos de fibra iptica o transmisores tenga en cuenta las advertencias siguientes No retire las cubiertas Si retira las cubiertas del producto l ser puede quedar expuesto a radiaci n l ser perjudicial Dentro del dispositivo no existe ninguna pieza que requiera mantenimiento El uso de controles o ajustes o la realizaci n de procedimientos que no sean los que se han especificado aqu pueden dar como resultado una exposici n perjudicial a las radiaciones PELIGRO Algunos productos l ser contienen un diodo de l ser incorporado de Clase 3A o de Clase 3B Tenga en cuenta la advertencia siguiente Cuando se abre hay radiaci n l ser No mire fijamente el rayo ni lleve a cabo ning n examen directamente con instrumentos pticos evite la exposici n directa al rayo Appendix B Safety information 147 148 Declaracion 4 A 218 kg 32 kg 255 kg PRECAUCION Tome medidas de seguridad al levantar el
174. tions for installing the BIOS code update Complete the following steps to download the BIOS flash update files Go to In the Downloads category click Downloads amp drivers In the Brand field select IntelliStation In the Family field select IntelliStation M Pro In the Type field select 6225 or 6228 and click Continue In the Filter by category field select BIOS system Scroll down and select the applicable file for the operating system Select the file for the type of medium you want to use then download the file and install it 9 Restart the computer ONO O D See the readme file for additional information about how to install the image files Note Always reset the Configuration Setup Utility program to the default values after updating the BIOS code 22 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Recovering from a POST BIOS update failure Note You can download a file to create the POST BIOS recovery diskette or CD from http www ibm com pc support For more information see Appendix A Getting help and technical assistance on page 113 If power to your computer is interrupted while POST BIOS code is being updated flash update your computer might not restart reboot correctly If this happens complete the following steps to recover Review Appendix B Safety information on page 115 and Handling static sensitive devices
175. tips and new device drivers or to submit a request for information You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the publications that are provided with your system and software The information that comes with your system also describes the diagnostic tests that you can perform Most xSeries and IntelliStation systems operating systems and programs come with information that contains troubleshooting procedures and explanations of error messages and error codes If you suspect a software problem see the information for the operating system or program Using the documentation Information about your IBM xSeries or IntelliStation system and preinstalled software if any is available in the documentation that comes with your system That documentation includes printed books online books README files and help files See the troubleshooting information in your system documentation for instructions for using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates To access these pages go to http www ibm com pc support and follow the instructions Also you can order publications through the IBM Publications
176. tivity 4 5 system board 79 M major components 31 memory installing 54 modules 54 problems 90 slot locations 77 memory module order of installation 54 supported 54 memory module specifications 3 memory modules specifications 3 messages diagnostic error 12 diagnostic text 12 small computer systems interface SCSI error 11 microprocessor problems 90 removing 68 replacing 72 specifications 3 microprocessor specifications 3 monitor problems 90 monitor disposal of 153 mother board See system board mouse connector pin assignments 62 port 62 mouse problems 89 N network connection problems 26 no beep symptoms 85 notes important 151 notices book 2 notices types of 2 O online publications 1 support iv operating system recovering 15 option connectors system board 77 Index 161 option problems 93 order of installation memory modules 54 P parallel port connector 63 connector pin assignments 63 parts listing 105 password erasing lost or forgotten 20 jumper 21 PC Doctor for Windows 15 PCI adapters 39 expansion slots 3 PCI expansion slots 3 PCI slot locations 77 pin assignments video 66 pin number assignments Ethernet 62 pointing device problems 89 port Ethernet 62 port Ethernet 62 ports See also connectors input output 61 universal serial bus USB 65 POST error codes 95 power checkout 25 control button 5 cords 111 error messages 99 problems 93 power control panel remov
177. troller is integrated on the system board You do not need to set any jumpers or configure the controller However you must install a device driver to enable the operating system to address the controller For device drivers and information about configuring your Gigabit Ethernet controller go to http www ibm com pc support SCSISelect Utility program some models If your computer comes with a SCSI adapter you can use the SCSISelect Utility program to configure devices that are attached to the SCSI adapter Use this program to change default values resolve configuration conflicts and perform a low level format on a SCSI hard disk drive Starting the Configuration Setup Utility program Complete the following steps to start the Configuration Setup Utility program 1 Turn on the computer and watch the monitor screen If your computer is already on when you start this procedure you must shut down the operating system turn off the computer wait a few seconds until all in use LEDs go off and restart the computer 2 When the message Press F1 for Configuration Setup Press F12 for Boot Menu appears on the screen during startup press F1 This prompt appears on the screen for only a few seconds You must press F1 quickly If you have set both a user password and an administrator password you must type the administrator password to access the full Configuration Setup Utility menu 3 Follow the instructions on the screen 8 Intel
178. ts with the reflective surface of a plastic dental mirror The surface is conductive such touching can cause personal injury and machine damage Do not service the following parts with the power on when they are removed from their normal operating places in a machine Power supply units Pumps Blowers and fans Motor generators and similar units This practice ensures correct grounding of the units If an electrical accident occurs Use caution do not become a victim yourself Switch off power Send another person to get medical aid Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products Each machine as it was designed and built had required safety items installed to protect users and service personnel from injury This guide addresses only those items However good judgment should be used to identify potential safety hazards due to attachment of non IBM features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Consider these conditions and the safety hazards they present Electrical hazards especially primary power primary voltage on the frame can cause serious or fatal electrical shock Explosive hazards such as a damaged CRT face
179. tte that you have formatted yourself this function does not work with preformatted diskettes If the diskette has sufficient space for the test log the diskette can contain other data Chapter 3 Diagnostics 13 b The system maintains the test log data only while the Enhanced Diagnostics program is running When you end the Enhanced Diagnostics program the test log is cleared 14 intelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide PC Doctor for Windows Your computer comes with a version of PC Doctor designed specifically for the operating system of your computer Because these diagnostics work with the operating system they test hardware and analyze certain software components These diagnostic programs are especially useful for isolating operating system and device driver problems Complete the following steps to use PC Doctor for Windows 1 On the Windows desktop click Start gt All Programs gt PC Doctor gt PC Doctor 2 Follow the instructions on the screen Help is available online Error symptoms You can use the error charts to find solutions to problems that have definite symptoms see Error symptoms on page 87 Recovering your operating system and preinstalled software This section contains instructions for recovering BIOS code device drivers the operating system and other support software Recovering the operating system The Product Recovery program
180. u m oF OS UT x RO KF ROMO SICH Q n 145 Appendix B Safety information gt 82 kg 180 Ibs Importante Todas las declaraciones de precauciin de esta IBM documentation empiezan con un numero Dicho numero se emplea para establecer una referencia cruzada de una declaraci n de precauciin o peligro en ingl s con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secci n Por ejemplo si una declaraci n de peligro empieza con el n mero 1 las traducciones de esta declaraciin de precauci n aparecen en esta secci n bajo Declaraci n 1 Lea atentamente todas las declaraciones de precauci n y peligro antes de llevar a cabo cualquier operaci n Declaraci n 1 AA PELIGRO La corriente el ctrica de los cables telef nicos de alimentaci n y de comunicaciones es perjudicial Para evitar una descarga el ctrica No conecte ni desconecte ning n cable ni realice las operaciones de instalaci n mantenimiento o reconfiguraciin de este producto durante una tormenta Conecte cada cable de alimentaci n a una toma de alimentaci n el ctrica con conexi n a tierra y cableado correctos e Conecte a tomas de alimentaci n con un cableado correcto cualquier equipo que vaya a estar conectado a este producto Si es posible utilice una sola mano cuando conecte o desconecte los cables de sent al No encienda nunca un equipo cuando haya riesgos de incendio de inundaci n o de da
181. ubleshooting Guide 4 A 218 kg 37 5 232 kg 70 5 Ej 2 55 kg 121 2 85 Ka 5 ee HET ETS Da a o A Ld VES Tor AEREA REBT DOER METERS HERE in Appendix B Safety information 127 i EA RE RRMA EME SR ABRANGE RRE HAEA NARA FUR 10 gt E A 82kg 180 4 gt 82 kg 180 135 128 intelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide se Server Library REM EE A ER 1
182. ustry Canada Class B emission compliance statement Avis de conformit la r glementation d Industrie Canada European Union EMC Directive conformance statement Japanese Voluntary Control Council for Interference VCCI statement Power cords Index Contents 101 101 101 102 103 105 106 107 110 110 111 118 113 113 114 114 114 27115 119 116 117 118 118 119 149 149 150 151 151 152 153 153 153 154 154 154 155 156 159 vii Viii IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Chapter 1 Introduction This document contains basic configuration information diagnostic information error codes error messages service information and a symptom to FRU index for the IBM IntelliStation M Pro Types 6225 and 6228 You can obtain up to date information about the computer and other IBM computer products at http www ibm com pc us intellistation Note The illustrations in this document might differ slightly from your hardware Model number and serial number Related documentation This Hardware Maintenance Manual and Troubleshooting Guide is provided in Portable Document Format PDF It contains information to help a user solve problems or to provide helpful information to a service technician The following documents also come with
183. ut connector CD ROM drive activity LED When this LED is lit it indicates that the CD ROM drive is in use CD eject button Press this button to insert a CD into or remove a CD from the CD ROM drive AC power LED When this green LED is lit it indicates that the computer is connected to an ac power source This LED is on the rear of the computer Power supply error LED When this amber LED is lit it indicates that a power supply error has occurred This LED is on the rear of the computer Diskette drive activity LED When this LED is lit it indicates that the diskette drive is in use Diskette eject button Press this button to release a diskette from the diskette drive IEEE 1394 FireWire connectors Use these connectors four pin on the front and six pin on the rear to connect FireWire devices such as digital video cameras and external hard disk drives 4 IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide USB connectors Use these connectors to connect USB devices to your computer using redundant Plug and Play technology Microphone connector pink Use this connector to connect a microphone to your computer when you want to record voices or other sounds on the hard disk You can also use this connector and a microphone with speech recognition software Line out connector green Use this connector to send audio signals from the computer to external devices such as speakers
184. uter the original user password will be reinstated Connect the computer to a power source keyboard monitor and mouse Turn on the computer The Configuration Setup Utility program starts Follow the instructions to erase the existing password or create a new password Select Save Settings and press Enter Chapter 3 Diagnostics 21 Updating BIOS code Periodically IBM might post new levels of BIOS code on the Web Always check the IBM Support Web site at http www ibm com pc support for the latest level of BIOS code device drivers documentation and hints and tips You can use one of the following methods to update flash the BIOS code on the computer Download the BIOS code update file directly to the hard disk Download the BIOS code update file to a diskette use an external USB portable diskette drive if you have not installed an integrated diskette drive then update the BIOS code on your computer You can order an optional IBM USB Portable Diskette Drive For a list of supported options for your computer see http www ibm com pc compat Download the BIOS code update file to a CD using a writable optional device CD RW drive then start the computer with the CD in the CD ROM drive to update the BIOS code on the computer One file is available for each method The description next to each file indicates the type of medium to which you can download the file A readme file is available with instruc
185. very flash diskette or CD into the diskette drive or CD ROM drive o ON Chapter 3 Diagnostics 23 10 11 12 13 14 15 16 Turn on the computer and the monitor After the update is completed remove the diskette or CD from the diskette drive or CD ROM drive Turn off the computer and monitor Disconnect all power cords then remove the computer cover Return the boot block recovery jumper to pins 1 and 2 Replace the computer cover then reconnect all external cables and power cords and turn on the peripheral devices Turn on the computer to restart the operating system Clearing hardware option conflicts and saving option ROM space This section provides information about clearing hardware option conflicts and saving option ROM space on your computer Do not disable this jumper if you plan to install FireWire devices on your computer 24 Complete the following steps to set the IEEE 1394 FireWire enable disable jumper and clear hardware option conflicts or to save option ROM space db Review static sensitive devices on page 29 Appendix B Safety information on page 115 and Handling 2 Turn off the computer and all attached devices 3 Disconnect the power cord 4 Remove the side cover IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide 5 Locate the IEEE 1394 FireWire enable disable jumper on the system board Remove any a
186. wer flange of the retention module then remove it from the computer After removal place the heat sink on its side on a clean flat surface Note The heat sink is keyed to a 45 degree angle in one corner of the retention module to maintain proper orientation during installation Chapter 5 Field replaceable units 69 Attention The microprocessor socket lever is spring loaded when the microprocessor is in place Releasing the lever too quickly or allowing it to spring upward can damage the microprocessor and surrounding components 8 Release the microprocessor socket lever by pressing down on the end moving it to the right and slowly releasing it to the open up position 9 Open the microprocessor socket cover by lifting up the tab on the top edge TO IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide 10 Attention Use the vacuum tool provided with the replacement part to remove the microprocessor Dropping the microprocessor during removal can damage the contacts Also contaminants on the microprocessor contacts such as oil from your skin can cause connection failures between the contacts and the socket Remove the microprocessor using the vacuum tool and the following procedure a Squeeze and hold the bladder of the tool then place the suction cup on the microprocessor and release the bladder Vacuum tool Microprocessor Socket b Using the tool carefull
187. y action that causes hazards to the customer or that makes the equipment unsafe Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elbows If your hair is long fasten it Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip approximately 8 centimeters 3 inches from the end Do not wear jewelry chains metal frame eyeglasses or metal fasteners for your clothing Remember Metal objects are good electrical conductors Wear safety glasses when you are hammering drilling soldering cutting wire attaching springs using solvents or working in any other conditions that might be hazardous to your eyes After service reinstall all safety shields guards labels and ground wires Replace any safety device that is worn or defective Reinstall all covers correctly before returning the machine to the customer 115 Electrical safety A CAUTION Electrical current from power telephone and communication cables can be hazardous To avoid personal injury or equ
188. y grasp the adapter by the top edge or upper corner and move the adapter directly from the static protective package to the adapter slot Align the adapter with the expansion slot guides then press the adapter firmly into the expansion slot Attention Make sure that the adapter is correctly seated in the expansion slot before you turn on the computer Incomplete installation of an adapter might damage the system board or the adapter Rear adapter retention bracket Chapter 4 Customer replacement units 41 42 9 10 11 12 13 Rotate the rear adapter retention bracket to the closed locked position Connect required cables to the adapter Route cables so that they do not block the flow of air from the fans If you are installing an optional SCSI adapter see teraddittonal information If you have another adapter to install repeat steps la through If you have installed a full length adapter press down on the top tab of the front adapter retention bracket to lock it in place the tab is inside the fan compartment that is next to the front adapter retention bracket Note If any adapter in your computer is large or has heavy cables attached to it you can secure the adapter with a screw Insert one backup expansion slot screw through the top of each adapter bracket into the screw hole and secure the adapter before proceeding to the next step If you have_other options to install do
189. y lift the microprocessor straight up and out of the socket and place it on a static protective surface c Squeeze the bladder of the tool to release the microprocessor from the suction cup Chapter 5 Field replaceable units 71 72 To replace the microprocessor and heat sink reverse the previous steps Note To maintain proper orientation between the microprocessor and the microprocessor socket during installation observe the following The microprocessor has two notches that are keyed to two tabs on the sides of the socket e A triangle shaped indicator on one corner of the microprocessor points to a 45 degree angle on one corner of the socket Microprocessor Orientation notches Orientation indicator IntelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide Rotating the internal drive cage When you are performing some procedures it might be easier or necessary to rotate the internal drive cage bay 5 out of the computer The drive cage retention latch locks the cage into position inside the computer and outside the computer Before you begin e Read the Installation guidelines on page 29 Read Appendix B Safety information on page 115 Review the information in System reliability guidelines on page 29 To rotate the internal drive cage complete the following steps 1 Turn off th
190. ype from the same manufacturer To avoid possible danger read and follow the information inIAppendix B Safety information on page 115 To order replacement batteries call 1 800 426 7378 within the United States and 1 800 465 7999 or 1 800 465 6666 within Canada Outside the U S and Canada call your IBM reseller or IBM marketing representative Note After you replace the battery you must reconfigure the system and reset the system date and time Statement 2 A CAUTION When replacing the lithium battery use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer If your system has a module containing a lithium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations Complete the following steps to replace the battery Review Appendix B Safety information on page 115 and Handling static sensitive devices on page 29 2 Follow any special handling and installation instructions that come with the replacement battery 3 Turn off the computer and all attached devices Disconnect all external cables and power cords then remove the computer cover See Removing the side cover
191. ystem board 79 external options connecting 60 F fan error messages 99 fan assembly microprocessor removing 35 replacing 36 fan connectors system board 78 features and specifications server 3 filler panel 48 FireWire See 1394 FireWire front I O panel removing 44 replacing 44 160 intelliStation M Pro Types 6225 and 6228 Hardware Maintenance Manual and Troubleshooting Guide FRUs defined iii 107 H handling static sensitive devices 29 hard disk drive checkout 101 installing 47 hardware problems 10 hardware major components 106 heat output 3 heat sink microprocessor removing 68 replacing 72 IDs setting SCSI 64 IEEE 1394 FireWire adapter 39 IEEE 1394 FireWire connectors 63 IEEE 1394 FireWire See 1394 FireWire important statements defined 2 indicators and controls 4 installation order memory modules 54 installing See also removing replacing adapters 39 battery 57 cover 33 device drivers 16 drive in bays 2 3 or 4 48 internal drives 47 memory modules 54 options 29 security rope clip 59 installing drives bay 5 50 intermittent problems 89 internal drive bays 47 drives installing 47 internal connectors system board 78 internal drive bay rotating 73 internal drive cage rotating 73 internal speaker removing 56 replacing 56 J jumper boot block recovery 23 IEEE 1394 FlreWire enable disable 25 password 21 jumpers 80 K keyboard problems 89 L LEDs 4 ac
192. zione Ad esempio se un avviso di attenzione inizia con il numero 1 la relativa versione tradotta presente in questa sezione con la stessa numerazione Prima di eseguire una qualsiasi istruzione accertarsi di leggere tutti gli avvisi di attenzione e di pericolo Avviso 1 PERICOLO La corrente elettrica circolante nei cavi di alimentazione del telefono e di segnale pericolosa Per evitare il pericolo di scosse elettriche Non collegare o scollegare i cavi non effettuare l installazione la manutenzione o la riconfigurazione di questo prodotto durante i temporali Collegare tutti i cavi di alimentazione ad una presa elettrica correttamente cablata e munita di terra di sicurezza Collegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa elettrica correttamente cablata e munita di terra di sicurezza Quando possibile collegare o scollegare i cavi di segnale con una sola mano Non accendere qualsiasi apparecchiatura in presenza di fuoco acqua o se sono presenti danni all apparecchiatura stessa Soollegare i cavi di alimentazione i sistemi di telecomunicazioni le reti e i modem prima di aprire i coperchi delle unit se non diversamente indicato nelle procedure di installazione e configurazione Collegare e scollegare i cavi come descritto nella seguente tabella quando si effettuano l installazione la rimozione o l apertura dei coperchi di questo prodotto o delle unit

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