Instruction Manual
Contents
1. HEPA Filter Activated Carbon Filter Electro static Filter Prefilter 7 Locking Tabs on both sides Air Inlet Front Cover Heaven Fresh UK 5 HF 380 BEFORE USING USING Follow these steps to optimize accuracy of clean air sensors Open Windows for Air Ventilation 1 Run the unit for a couple hours or more 2 During this time also increase ventilation in the room as much as possible even opening a window if the air outside is at least fairly clean 3 Unplug the HF 380 then immediately plug it in turn it on and resume operation Unplugging the HF 380 then plugging it in again resets the clean air sensor s memory By first ensuring the air is as clean as possible and then immediately resetting the sensor will be more accurate once you resume normal operation Heaven Fresh UK 6 HF 380 EXPLANATION OF INDICATORS Negative lon Indicator During the process when negative ions are generated the blue indicator will gradually change from bright to dim and from dim back to bright every 5 seconds Odour Indicator e The odour indicator will glow whenever the odour sensor detects odour such as indoor smoke Dust and Irritant Indicator e The dust and irritant indicator will glow whenever dust or other irritants are detected Air Quality Surveillance e Whenever odour dust or irri2. Plasma Dust Collector Q Why is it so difficult to eliminate dust and odour e The electrical discharge wires or the plasma dust collector is too dirty Please refer to page 12 on how to clean and maintain e Check the electrical discharge wires to make sure they have not been disconnected or broken If they are please fix or contact the distributor for a replacement Cannot turn on the unit Q Why is the unit not working even after turning it on Is it firmly plugged into the wall socket Please check to make sure it is e Has the unit been properly reassembled after being cleaned Please confirm The unit will not operate if the plasma dust collector or the front cover is not properly installed Heaven Fresh UK 16 HF 380 APPLICABLE AREAS AREAS The unit is applicable for any room with a size of 60 4 square meters It can be used in the bedroom living room office hotel hospital etc X If the unit is to be used in a smaller room you may prefer to have the setting on medium or low TECHNICAL SPECIFICATIONS Model NatruroPure HF 380 XJ 3800 Rated Voltage 220 240V 50 60Hz Power consumption 80 W High Setting lon output gt 4 000 000 cm UV 20uw 254 Nanometers Dust Removal Rate 99 97 Noise Level dB Silent 20 Low 35 Med 45 High 52 Air Volume 106 Cubic Feet per Minute High Setting Dimensions 34 3 L x 25 4 W x 61 0 H cm Weight 6 8 kg 15 lbs Coverage Area 60 4 m
3. J Heaven ni Naturo ure MULTI TECHNOLOGY INSTRUCTION MANUAL HEAVEN FRESH UK 2008 HFUKENG HF 380 06 08 Thank you for purchasing our product You have purchased a high quality product with three year warranty Your satisfaction means everything to us We look forward to serving you at all times To help you operate this device please read this manual carefully MAIN FEATURES Odour and dust sensors for automatic air quality control Sensors indicate when to replace filters and clean collector grid UV light and negative ion indicator sensors Long lasting high efficiency HEPA filter 99 97 collection rate Electrostatically charged plasma cell traps pollutants like a magnet Activated carbon filter traps chemicals gases and odours Germicidal UV lamp destroys micro organisms Air cleaning negative ions are circulated throughout the room Powerful yet quiet fan for maximum air circulation Washable pre filter to collect the larger particles Photocatalytic oxidation filter which effectively reduces chemicals bacteria and odours Heaven Fresh UK 2 HF 380 SAFETY OPERATION Ensure that all safety precautions are followed when using electrical appliances for the proper operation of the device This instruction booklet describes the safety precautions to be observed during operation to prevent injuries to yourself other persons and damage to the device The content not only is suitable for this
4. 650 ft Heaven Fresh UK 17 HF 380 WARRANTY INFORMATION The HF 380 is subjected to strict testing procedures before leaving the factory If within three years from the date of purchase the product does not perform according to the specifications because of factory defects the purchaser is entitled to free repairs or replacement of parts upon presentation of this warranty provided that the malfunction or damage to the device and or parts occurred under normal operating conditions What is covered All parts defective in material and workmanship For how long Three years from purchase date What we will do Repair or replace any defective parts Exclusions Regular replacement parts such as air filter cartridges and UV lamps plastic clamps that hold in UV lamp 90 Day Replacement Policy If due to manufacturer defect any part requires repair during the first 90 days after receiving your ionizer Heaven Fresh will replace it with a new machine What You Must Do 1 Contact Heaven Fresh customer support at 0800 952 9962 www heavenfresh co uk for Return Authorization Number 2 Pack the product in its original carton and in the same manner in which you received it or as identical as possible 3 Include proof of purchase inside box along with the Return Authorization Number 4 Label and ship the unit freight pre paid to the address provided Other Conditions The provisions of this warranty are in lieu of any other wri
5. Monitor A There are multiple possibilities for this One possibility is that polluted air from outside the room is being circulated into the room with the unit Another possibility is that a constant amount of pollution is being created within the room such as from smoking It is also important to note that it can take some time to clean the room to the point where only one LED light is on indicating the air around the unit is purified Q Why does the Clean Air Monitor function keep switching back and forth A The Irritant Sensor can be affected by a cell phone or other wireless equipment Keep cell phones and other wireless equipment away from the unit Dust and Irritant Sensor Q Why does the Dust and Irritant Sensor keep blinking A The top of the sensor has accumulated too much dust and needs to be cleaned Please refer to page 14 of this manual for instructions on cleaning the sensor Q Why doesn t the Odour Sensor work A The sensor memory needs to be reset Refer to page 6 under Before Using When first purchased or when the unit has been unplugged for over a week the sensor will not be as sensitive After 1 to 2 days of operation the sensor will regain its sensitivity Heaven Fresh UK 15 HF 380 FREQUENTLY ASKED QUESTIONS O Why is the filter not getting rid of dust and odour effectively e Have the front and back of the filter been mistakenly reversed e The filter is saturated with dust Please replace filter
6. Please refer to page 8 on how to replace filters Replacing the UV lamp The life span of the UV lamp is about10 000 hours Replace the UV lamp when it is not functioning damaged or when no blue light is observed e Remove the front cover plasma dust collector and filters before replacing the UV lamp Carefully twist the UV lamp remove the lamp tube from its position and replace with a lamp tube of the same model Resetting After cleaning and replacing filters reset the CLEAN METAL GRID and REPLACE FILTER indicators Otherwise the two indicators would remaining glowing after turning on the unit e While resetting the unit should remain plugged into the socket but the uint itself should be turned off The RESET button is inside the unit cannot be reached with finger Please use a toothpick or other sharp object to push the RESET button How to reset 1 CLEAN METAL GRID Indicator e With the unit turned off the resetting process for Heaven Fresh CLEAN METAL GRID indicator is done by pushing both the RESET and the TIMER buttons at the same time 2 REPLACE FILTER Indicator e With the unit turned off the resetting process for PM REPLACE FILTER Indicator is done by pushing both the Heaven Fresh RESET and the FLOW buttons at the same time Heaven Fresh UK 13 HF 380 CLEANING AND MAINTENANCE Cleaning and Maintenance of the Dust and Irritant Senso
7. use a scouring pad or toothbrush to clean the dust collector use warm water Plasma Dust Collector Electrical Discharge Wire e Ifthe dirt is hard to remove pre soak in diluted detergent and then use a toothbrush to clean X Please beware not to damage any wiring while cleaning the dust collector If any electrical discharge wire is broken the device will lose part of or all of its dust collecting function X Any broken wire should be removed or discarded instead of being left inside the unit Otherwise this would result in a short circuit or high voltage spark Also the circuit control of the device would be affected X Please contact the distributor if you want to purchase additional electrical discharge wire X Please do not clean using acidic or alkaline detergent that can cause rusting on the surface of device Plastic Wrap 4 Thoroughly clean and dry X After cleaning please ensure that the unit is completely dry before use Otherwise it could cause electrical shock or malfunction X If the front cover of the plasma dust collector is not properly installed no electricity will be connected X Please make sure the plastic wrap for the electrical discharge wire is located at its proper position Heaven Fresh UK 12 HF 380 CLEANING AND MAINTENANCE TON UV INDICATOR Il Replacing filters e Please change filter when the FILTER REPLACE ODOR DUST ALLERGEN indicator is glowing x
8. avenfresh com www heavenfresh com 1 800 642 0367 UK sales heavenfresh co uk www heavenfresh co uk 0800 952 9962 Germany sales heavenfresh de www heavenfresh de 0800 66 47 259 France sales heavenfresh fr www heavenfresh fr 0800 900 991 Ireland sales heavenfresh ie www heavenfresh ie 1 800 550 457 Middle East sales heavenfresh ae www heavenfresh ae 971 06 557 3640
9. e AUTOTIMER function the operation duration will be set according to the number of times you press the AUTOTIMER button The LED will show the following sequence of timing gt 1HOUR gt 2HOUR 8 HOUR Heaven Fresh UK 8 HF 380 CLEANING AND MAINTENANCE x During cleaning and maintenance please turn off and disconnect the plug from the power outlet Cleaning and maintenance every 2 to 3 months is recommended Disassembling the device e Carefully lay down the device with the front facing up open the device according to the following 5 steps Assemble the device back together with the same steps but in the opposite sequence 1 Open the front cover 2 Removing the plasma dust collector Please attach firmly at the connecting locations a E y Push the plasama dust collector towards the base of the device Use your foot or knee if needed to hold the base in place Press the locking tabs on both sides of the device Push the two tabs inward and lift up the dust collector Hold the top ofthe unit where the control panel is down to help pull out the collector grid When assembling Push the plasma dust collector towards the bottom of the device Insert into position A Gently lift up the front cover When assembling A Firmly reconnect the front cover back to its original position B Make sure the two locking tabs are reattached properly 3 Removing the front filter 4 Removing th
10. e high performance filter Do not reverse the front and back of the filter Hold position A and lift up the front filter When assembling Place your hand into position A and pull out the filter Attach the filter to the connecting locations on the side X When replacing filter please ensure that the filter is installed correctly with the front and back direction as indicated on the O Fasten the filter on the front connecting locations sides of the filter Do not reverse the front and back of the filter 5 Removing the TiOz Filter Hold the clips of both sides to pull out the filter Heaven Fresh UK 9 HF 380 CLEANING AND MAINTENANCE UV light Dust sensor cover e Use a dry cloth to remove all the dust from the sensor cover LORIE Use a dry towel or air to blow away the dust Activated Carbon HEPA Filter TE 7 e Use a vacuum cleaner to eliminate dust on the filter U TT a aly a n ih i Prefilter ipil gt y e Can be cleaned under flowing Electro static Filter water Refer to page 11 f
11. g the machine or of the outer casing Stop operation when during replacement of filter materials ambient temperature exceeds 104 F e When you move the device WARNING N Do not allow foreign objects into the device If the power cord is damaged it must L High voltage inside the device may cause be replaced by an anthorized service PONOT electric shock Children should not be allowed to personnel in order to avoid electric TOUCH touch or play with this device to avoid accidents shocks and fire hazards Heaven Fresh UK 3 HF 380 COMPONENTS BE Front View Air Outlet Dust Sensor Heaven Fresh MER Air Inlets lt J Air Inlets Bottom Stand Control Panel Receiver port Odour Sensor CLEAN METAL GRID REPLACE FILTER RESET ye lill PSN p Bee ee an Heaven Fresh ouer 2H CLEAN MONITOR TIMER ODOR DUST ALLERGEN POWER Heaven Fresh UK 4 HF 380 COMPONENTS EE Back View Air Outlet Interior View Odour Sensor Dust and m Allergen Sensor TiO2 Filter TT a NET UV Lamp
12. or Do not clean with hot water cleaning Unit front cover Unit body HQ Please refer to page 9 for assembling and dissembling of the unit e Can be cleaned with running water Please use a soft cloth to clean amp avoid scratching the coating on the cover e Avoid cleaning with hot water or rubbing with excess force e Remove UV lamp before cleaning O Use a slightly damp cloth to wipe amp clean Heaven Fresh UK 10 HF 380 CLEANING AND MAINTENANCE Cleaning and maintenance of the plasma dust collector Please clean and maintain when Ill e The cleaning indicator is glowing or blinking sH CLEAN METAL GRID a 2H REPLACE FILTER The dust collector is making sound of electrical discharge CLEAN MONITOR 1H RESET e eo The device has been used frequently in an area with lower ODOR DUST ALLERGEN air quality condition Please refer to page 9 forthe dissembling of front cover and the plasma dust collector 2 Lift up the tab at the top of the plastic housing for the metal dust collector gird Once this tab is open remove the dust collector Please wear protective gloves to avoid any cuts on your fingers Heaven Fresh UK 11 HF 380 CLEANING AND MAINTENANCE Cleaning and maintenance of the plasma dust collector 3 Clean the plasma dust collector use mild detergent
13. product but also suitable for electrical appliances in general SPECIAL ATTENTION ATTENTION AC 220 240V 50 60Hz Over voltage may ES To prevent fire or electric shock hazard do not i EN ia cause fire hazard or electric shock place the unit in wet places where water may RATED MOISTURE A VOLTAGE PROHBITED enter the device Do not use fabrics or other materials to cover this To prevent electric shock do not dismantle repair or modify this product freely k Maintenance and cleaning shall be processed as exactly as what instructed may lead to fire or other accidents in this manual In case of malfunction please contact the authorized maintenance center device Obstructed air inlets and outlets will CAUTION result in abnormal operation of this device that To prevent interference and distortion the device Do not use in places where flammable and should be placed at least 1 meter away from the explosive materials are stored computer television or radio DO NOT For safety reasons and to prevent fire or electric near high temperature objects aise outlet socket under the following conditions Do not subject the device to direct sunlight or shock unplug the power cord from the electric DO NOT PLUG e When you do not use the device for a Internal temperature rise in serious cases may OS long period cause fire in mild cases may cause deformation e When cleaning servicin
14. r X The dust sensor will need to be cleaned periodically If the Dust and or Allergen sensor continues to remain lit then this may be a sign that the dust sensor reguires cleaning A dirty dust sensor may also prevent the unit from lowering to LOW or QUIET mode while it is on AUTOMATIC operation CLEANING STEPS 1 Remove the front cover and the dust sensor cover 2 Take out the dust sensor and carefully unplug its connecting cord Make note of how it is plugged in 3 Unscrew the sensor cover using a small 4 Thoroughly clean the sensor especially the emitter screwdriver Remove the cover and sensor receiver and the transparent part and the sensor box Cleaning the sensor Cleaning the sensor box Sensor box 5 Put back the sensor correctly after cleaning make sure that the cord is reconnected in the correct direction Heaven Fresh UK 14 HF 380 FREQUENTLY ASKED QUESTIONS Q Why does only one LED light glow under Clean Air Monitor A First the air may have been clean the whole time Or the air purifier may be positioned where the sensor is too far away from the airborne pollutants and irritants If this is the case relocate the unit where it is close to the source of indoor air pollution To test the sensor stir dust or increase pollution near the sensor If the level of pollution goes up when this is done then the sensor is operating properly Q Why is there always two LED lights glowing under Clean Air
15. tants are detected the air quality surveillance function will indicate the level of pollution When pollution is severe all LED will glow Example o oe eS No pollution detected Some pollution detected Severe pollution detected Heaven Fresh UK 7 HF 380 OPERATING INSTRUCTIONS X Place the device at least 30cm from the wall and where children cannot touch within a short range of distance How to Start e Plug into a proper socket Press the POWER ON OFF button The device starts operating as the negative ion UV indicator is on Press POWER ON OFF again to turn off the device Fan Modes e This device has five different fan modes to choose from Please choose a proper level of circulation according to indoor air quality and room size As you press FAN the fan mode will change according to the number of times you press the button The LED will show the following sequence of modes pa QUIET LOW MED HI AUTO Automatic Operation e Keep pressing the FAN button until the device run under automatic operation the LED will show AUTO e Under automatic operation the device automatically switches to the proper running modes MED or LOW according to the level of odour dust or irritants in the air as detected by the sensor As the air is purified the device will automatically switch back to LOW or QUIET modes Timer ON OFF Press AUTOTIMER button to set operation duration e Under th
16. tten warranty whether express or implied written or oral including any warranty of merchantability or fitness for a particular purpose The manufacturer s maximum liability shall not exceed the actual purchase price paid by you for the product In no event shall the manufacturer be liable for special incidental consequential or indirect damages This warranty does not cover a defect that has resulted from improper or unreasonable use or maintenance faulty assembly accident natural catastrophes improper packing or unauthorized tampering alteration or modification as determined solely by us This warranty is void if the label bearing the serial number has been removed or defaced Heaven Fresh UK 18 HF 380 WARRANTY CERTIFICATE WARRANTY CERTIFICATE FOR THE MULTI FUNCTIONAL PURIFICATION SYSTEM HF 380 Date of purchase Customers name Address Telephone Email Seller s name Address 1 Please fill in completely this Warranty Certificate Send it with the invoice and the unit postage pre paid and using the original packing box to your distributor Make sure to include the appropriate return postage for the package 2 Please enclose a short description of the damage fault or malfunction and the circumstances under which these problems arose Heaven Fresh UK 19 HF 380 LARA TM Heaven Fresh Canada sales heavenfresh ca www heavenfresh ca 1 866 625 1857 English 1 866 583 1857 French USA sales he
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