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1. Configuring the IP Cameras If you want the NVR to display your IP cameras in a particular order or youve bought extra cameras and want to add them to your NVR display or you d like to remove cameras from your NVR display then you ll need to look at e IP Channel on page 23 Altering the Recording Schedule The recording schedule Is one of the most Important things to get right when configuring the NVR More information about the schedule can be found at e Recording Schedule on page 28 Configuring the Auto Email Functions If you want the NVR to notify you via email when it detects a motion event then you ll need to configure e Network Advanced Email Settings on page 36 e Alarm Motion Detection Action on page 41 e Alarm Motion Detection Notes on page 40 Altering the Motion Detection Settings If you want to change the way the NVR handles motion then you ll need to look at e Alarm Motion on page 38 e Alarm Motion Detection Configuration on page 39 G ADVANCED CONFIGURATION IP Channel Ch The channel number that the camera is connected to Name Shows the name of the camera associated with the channel IP Address Ihe IP address assigned to the camera The Edit Screen To scan for cameras e Click the Scan button to generate a list of all cameras that your NVR can detect To add cameras e From the Channel drop down list select an available
2. Send Email The NVR will send an auto email alert when the event type you ve selected occurs Show Exception The NVR will display the icon at the bottom right corner of the main screen when the event type that you ve selected occurs Click on the icon to access the Event Log and know more about the exception that occured ADVANCED CONFIGURATION Device HDD Init Initializes the hard drive You ll only need to do this for drives once assuming that it s not already initialized If the Mount column reads No then choose Init to initialize the drive Label A quick way of differentiating between hard drives For the first setup there will usually only be one hard drive you can always add and initialize another hard drive later connected via the eSATA port Capacity The total amount of space on the hard drive This will typically be slightly less than the rated capacity of the hard drive as a fraction of the space is required by the file allocation table FAT Format Whether the hard drive has been formatted to operate with the NVR When the hard drive is formatted appropriately this will simply read yes If it says anything else such as an ominous no then select the disk and choose Format Here you ll find a comprehensive list of hard drives connected to the NVR External drives connected via eSATA will be listed here and will behave 5 yea k tandard hard drive Th lL be Labeled SATA
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4. i i SS Main Viewing a iTi i Playback and Backup Links Need more details Full explanation of the SwannView Link s software interface and remote configuration options are detailed in the Appendix from page 49 onwards SwannView Link s software interface Is functionally very similar to the NVR s menu system and you ll find more detailed information about all menu options and settings there E BASIC SETUP Basic NVR Operation Using the Live View Screen Live View is the default mode for the NVR All connected cameras are displayed on screen The NVR can display video feeds from up to four or eight cameras depending on model Status Icons Quick Camera Toolbar am _ Lu N N lt m 7 o A O amp Menu Bar Status Icons Information on the NVR and camera status is displayed as icons on the Live View screen Each camera will show its own status icons Icons are there to give you a quick snippet of what s going on with your cameras whether your camera has detected motion or even when your camera is having a connectivity issue The following is a guide of what each icon represents This icon indicates that the camera can record at a 720p high definition resolution The camera icon indicates that this camera Is currently recording This icon will be the same whether the recording was scheduled initiated manually or triggered by motion though the motion icon will also b
5. Playback Problems Browse Browse About transcoding to AVI Dont be put off by the complex word transcoding is just a shortening of translating code Transcoding while a straight forward process Is very processor intensive You may notice significant slow down on your computer while the transcoding takes place For best results try not to over burden your computer just let it transcode the footage in peace Some media players have trouble playing back the transcoded AVI files from the SwannView Link software We recommend using VLC media player which has no problems with the NVR s AVI files You can get it for free from Note Very few if any media players will be able to play the un modified H 264 video streams that are the NVR s native format The H 264 streams are raw video data with no container AVI is a container It s a little like trying to read a book with no punctuation or capital letters or spaces the transcoding process puts in the spaces and the full stops and makes it possible to be read by someone other than the author G REFERENCE SwannView Link Device Settings Display Channel Settings Channel Name Check Box Whether the channel s name will be displayed on screen or not Channel Name The title you d like to give that camera Record Data Whether the overlays Channel Name Date and so on will be recorded onto the video with yo
6. Subnet Mask Default Gateway Preterred DNS Server Alternate DNS Server and Advanced tabs for places to actually alter things Note that the values displayed in the image to the left are examples only Your network settings may be similar or very different 37 gt gt Z O m O Z wu D z 38 3 ADVANCED CONFIGURATION Alarm Motion How Motion Detection Works The way that the NVR looks for motion is quite straight forward it s a process where it compares one frame that is a single image taken approximately a 25th 30th of a second from the previous image with the next A certain amount of difference between these two frames is interpreted as motion As a result the NVR is able to detect when there is a change in the picture However this does not necessarily need to be something moving in the frame For example a light being turned on or off a lightning flash or even the sun coming out momentarily on a cloudy day might be enough to trigger the motion detection on the NVR However as these events last only a moment and are relatively rare they will only create a few very short redundant clips which will not take up too much Space or pose a problem with scanning through footage For this reason don t use PTZ systems and motion detection simultaneously The NVR will interpret the camera moving as motion and record This is particularly true when using
7. 27 gt gt Z O u O Z ZL gt i O Z 30 G ADVANCED CONFIGURATION Search The Playback Interface EB Ol ali qo amp The Playback interface is quite similar to a computer s media player or to the on screen display of a DVD Blu ray player Most of the controls are quite straight forward and operate in the same way as a Standard media player Current Position A basic progress meter You can click to move the current position icon to quickly scan through video events Volume Control Alters the output volume of playback Cut amp Copy Used to mark a Start Point and End Point for incident backups Press Cut to mark an start point and press Cut again to mark an end point Press Copy to make a backup of everything in between For more detail of the Cut amp Copy commands see Specific Incident Backup on page 31 for more details Rewind Reverses the footage Play Plays footage at normal speed Pause Step Pauses playback but retains still images on screen Subsequent presses will move a single frame forward in the video This will usually be 1 30th NTSC or 1 25th PAL of asecond Fast Forward Speeds up playback Slow Plays back footage at reduced speed Press multiple times to further reduce the speed 1 2 speed 1 4 speed 1 8th speed 1 16th speed and so on 19 01 30 20 27 58 Normal Event Recording Type Whether the video being played back was recorded un
8. 86 or 87 There s no right port number s to use any port number will work provided the NVR is the only device using it For this reason avoid using port numbers 80 87 82 88 90 and 99 as these are often used by other devices programs protocols UPNP enable This feature is not required if you are using SwannLink P2P to access the NVR UPnP makes configuring your network easier and faster To use the UPnP setting on the NVR you ll need a router which supports this feature with UPnP enabled Note that many routers which do support UPnP do not come with the feature enabled by default You may need to ask your Internet service provider to turn it on When UPnP is enabled on your NVR and your router the Ports that the NVR requires to be open for access to and from the Internet will automatically be opened and closed as necessary by your router saving you the trouble of manually forwarding these ports If UPnP is not enabled or your router does not support this feature you ll need to forward the ports the NVR uses from the router to the NVR since this is a technically challenging process we strongly recommend using UPnP if possible UID The NVR s Unique IDentifier code for P2P For convenience you can have this code sent to your email account by clicking the Send UID button provided that you ve already set up your email account ADVANCED CONFIGURATION Network Advanced DDNS DDNS DDNS Type Swanndvi Dev
9. CONFIGURATION Advanced Configuration If you re reading this page it means that either e You ve got the NVR set up but it s standard recording program isn t for you Fair enough we cater to all requirements here e You re interested in what other options and capabilities the NVR has Excellent the answer is a lot e Everything works except just that one thing that isn t right but you don t know where the option is Darn We ll try and get you fixed up by the end of this page There are some sections of Advanced Configuration that we think are of benefit for most NVR owners to know about in particular the Alarm settings and the Email Configuration of the NVR By Default e The NVR has motion recording enabled on every channel configured to operate at an average level of sensitivity e To be alittle more likely to record an border line motion event than not we think it s better to get a false trigger than miss an event e To record video each time it detects a motion event but not notify you via email all events will be listed in the log To alter the NVR s default behavior you ll need to change some of the advanced settings You can do this by using either the NVR s built in interface or SwannView Link PC software as detailed see SwannView Link Device Settings on page 51 Quick Reference Some of the more common reasons to have a look in the Advanced Configuration include
10. Cruise Mode as the camera is moving almost continually so too is the NVR recording almost continually Here youll be able to set the motion detection features of the NVR for each channel We suggest that motion detection is under most circumstances the most practical recording method for the NVR to employ How it Works Once motion detection has been enabled for a channel it will register to the NVR as a Motion Event Thus you can use the Motion recording mode in the schedule to trigger the NVR to record when motion detection triggers an alarm signal Enable Whether or not motion detectionis enabled onaspecific channel Each channel can be configured independently of one another Motion Detection Click the applicable Set button to setup the motion detection area for that channel See Alarm Motion Detection Configuration on page 39 for details on how to do this and what It means Say for example you are trying to monitor your front yard whilst in the background there is a busy street and the cars driving past continually set off the motion detection What If youre planning to use Motion Detection as the primary or sole recording mode for the NVR it s worth taking a moment to ensure It s properly configured If the motion detection sensitivity is too sensitive then the NVR will record too frequently or continually any benefit of motion detection will be lost If the motion detection sensitivity is not
11. Swann 720p High Definition Network Video Recorder NVR 7072 7082 models EN INSTRUCTION MANUAL Contents Before You Begin FCC Verification Note This equipment has been tested and found to comply with the limits for Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference ina residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user Is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet ona circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help These devices comply with part 15 of the FCC Rules Operation is subject to the following two conditions e These devices may not cause harmful interference and e These devices must accept any interference received including interference that may cause undesired operation IMPORTANT NOTE All jurisdictions have specific laws and regulations relating to the use of cameras Before u
12. To access the Quick Camera Toolbar left click the USB mouse once on one of the live video channels available Note Unavailable functions are greyed out El Playback Opens the Search Playback menu PA Audio Requires Audio Enabled IP Camera and is not currently supported EJ PTZ Control Menu Opens the PTZ control menu requires PTZ IP Camera and is not currently supported QA Digital Zoom In Displays the selected video channel in full screen and shows the a a a Digital Zoom control panel Click aR zoom In to zoom out to draw a box over an area of the video that you want to zoom in on to restore zoom back to default setting to exit Digital Zoom mode 5 Image Setting Displays the selected video channel in full screen and shows the Image Settings window for you to change the brightness contrast saturation and hue For more details see Image Settings in Display Camera on page 24 EJ Camera Setting Opens the Display Camera menu Exit Closes the toolbar Shutting Down amp Rebooting If you want to shut down or reboot the NVR or simply log out of the user account you re logged in as access the Shutdown menu which is accessible via the main menu To ensure the integrity of your data and recordings always select Shut Down when powering off the NVR Chapter Advanced Configuration 21 gt gt Z O m O Z E D Z 22 ADVANCED
13. UID X6G8UNEV4TX6G8UNE v Language Ta yourgemail com Media Port 9000 Co User Name Subject Your DVRs UID is sS6G8UNEV4 Xe Ga UNEVST Password Your DVR s UID is X6G8UNEV4ATX6G8UNEVAT e Copy the UID highlight the text right click with your mouse and click Copy In this example start with the X and end with the T then paste it into the field marked UID as shown above right If you made a note of the UID ona piece of paper or saved it to a text file using NotePad application on your computer type or copy this into the UID field e Then enter your Username the default of admin is already entered and Password default is 12345 then click Login After a few seconds you will see your cameras live on your PC Main Stream or SubStream Each video feed of the NVR is comprised of two components the Main Stream and the SubStream Main Stream is the higher quality of the two streams and is what you ll see on the NVR itself or via a local network Substream is a fraction of the Main Stream and what you ll see over the Internet or via a mobile device Typically the Substream will be of significantly lower quality and bitrate than the Main Stream SwannvView Link Interface After you successful log on to SwannView Link you will see the following screen a OLA 2s 17 os i See Loe T al Preview Playback Setup Channel List ox Pro fal ri 2020922012 172091 TH
14. an installation wizard Simply follow the prompts to install the software e Once the SwannView Link software is installed it should automatically detect your NVR on your network Minimum PC Requirements 2 0GHz or faster CPU Dual core recommended 1GB or more RAM 2GB recommended 10 100Mbps Network 1000Mbps recommended 512kbps recommended 1280x720 recommended Internet connection 1024x768 resolution Supported Operating Systems Microsoft Windows XP Microsoft Windows Vista Microsoft Windows 7 NOTE Windows XP Windows Vista and Windows 7 are registered trademarks of Microsoft Corporation Got a Mac Check out www swann com myDVRmac for the latest Mac based remote access software eea Welcome to the Swanniew Link Solup Wizard The mi neta bwana Link waren 10 213 of ter COTTE i recommended that pow dort H other aplaus before Cera ick Meat bo contig of Cancer to ame Satu GB Seto Sevan Lak Select Crevbination Loratien Where hauk Guia Link be matsh hb Setug veil rial Swan yare Link inte the Tolerar Fakie Te contras chek Het F rou mouii ike fo select d different Foldge cick Browie SGP TOM ea Deon Ataa 10 9 HE A ree dik esate E required i z Where shoul Setup place the progeaen s shoctauts ri i Setup wi create the pogras shortcuts N the following Start Menu foder To continwe cick Next If you would ike to select 2
15. channel to which you want to assign a camera A channel is available if its associated IP Address box is blank You can also check out the Channel column in the detected camera list window on the top half of the screen if a Cameras been assigned to a channel the associated channel number will be shown which means this channel has been taken up e Then select a camera from the detected camera list window that you want added to the channel When youre finished click the Apply button to save the new configuration Note The NVR _ auto populates the username and password fields with camera defaults e Note A camera that has already been assigned to a channel cannot be added again to another channel because the NVR does not allow identical channels to be displayed If there is a particular channel in which you want to display a camera you will have to delete this camera from It s existing channel first To delete cameras e From the Channel drop down list select a channel that s currently associated to a camera e Click the IP Address box Using the virtual keyboard click until the IP address box is blank and then click Tre e When you re finished click the Apply button to save the new configuration Click the Scan button to refresh the camera list window You will notice in the Channel column that the channel associated to the deleted camera appears as None see picture on the right The IP Channel menu
16. configure all aspects of the NVR T i t i The System User menu is where you can define and configure the different levels of access various users have to the NVR We suggest that at minimum the admin account be password protected as it has access to all aspects of the NVR s operation To add additional users choose Add To remove a user choose Delete To customize a user s level of access choose Modify You cannot modify the access level of the default admin account they can do everything This is to prevent an unfortunate incident where for example no user has the permissions required to change another users permissions which could lead to the NVR being in at least some senses inoperable You can easily customize the level of access each individual user has Simply choose the Permission button on either the Add User or Modify to set the specific access for the user you want The Permission menu has two tabs Configuration and Operation Configuration The configuration page specifies which menuls the user can access There is no hierarchy and any combination of menus can be selected although some combinations would make little sense in practice Operation You can select which channels the user has access to and what they can do with them For example you could set a user to have permission to view all channels in live viewing mode but only playback channels 2 and 4 Press the Set button next
17. different folder cick Browse bean Vw Li ows Don t create a Start Meru fokler J Setup nA io __ Select Aitaa Tasi uih aiara ihai bhioi be parfiirei AL Salect the Mhina tases you eid a Setup to pedurn hbr iectading Saane ink Bhan cik Hirt Additional icons noi a dtp icon Crewe a Ghote Launch pon A atop Sven Link Ready to Install Sebo a how kady bo bean ting Daarn iar Link on pour compuber Chek Dread to coe wih tee Inetalton or cick Bock T you want bo neveew or ange any iing Deierutien beater Eiropan Pies ibien e Linke Sat Hinu foker Savanna Completing the Swann view Link Setup Wizard Satu hii fined ring Sarii Link of your compuber Tha ee benched br Hiking the inshabed Dick Firsinh to gras Gatua Y louse gwann iaw Link Comi mer tance O D Setup Swsanien Link BASIC SETUP WJ gt es N m j Cc 3 BASIC SETUP Setting up your PC Logging on to SwannView Link e To connect from your PC to your NVR make sure your NVR is on and oe all connections are ok Device Name IP Address Media Port e Onyour PC open the email that your NVR sent when you were setting up your email account during the Setup Wizard which should look something like this image and locate the the UID casas Mode UID Stream Type Main Stream Sub Stream From yourdvraignmail com
18. has the best security possible password recovery has been designed to be a complicated and time consuming process Only a select number of staff at the Swann Technical Support Telephone Helpdesk can assist Password retrieval can take several days which means you will NOT be able to access your NVR during this time BATTERY INFORMATION This product contains a removable battery If you need to replace or dispose of the internal battery The battery is located on the mainboard of the NVR Itis a primary lithium CR2032 button cell To access remove and or replace the battery e Ensure the NVR is turned OFF NEVER open the NVR s case while power is connected e Remove the five screws holding the cover on the NVR e If replacing the battery ensure that it is an exact match for size type and capacity e Be sure to Safely dispose of the battery The process for battery disposal recycling varies from location to location please check with the relevant local authority for method BATTERY SAFETY INSTRUCTIONS e Do NOT attempt to open puncture disassemble or modify the battery in any way e Do NOT subject it to sudden shock or heat e Do NOT dispose of battery in fire Introduction Before You Begin 2 Contents 3 Introduction Basic Setup Installation Guidelines 7 NVR Front Panel 7 NVR Rear Panel 8 9 Connection Diagram Connecting Additional Devices 10 Controlling the NVR 11 Setup Wizard G
19. images but there are no menus being displayed Why A There might be a fault with one or more of the hard drives installed in the NVR Before the menu system is displayed the NVR attempts to detect what drives are connected If there Is an ambiguous signal preventing the NVR from ascertaining whether there Is a drive connected or not then it will keep looking and waiting for the drive to respond If you ve just installed a new drive disconnect it and see if that fixes the problem You can also try disconnecting one drive at a time to see if that one Is the culprit Note that drives connected via eSATA can also cause the NVR s operating system to hang during startup Q How do eliminate false triggers on my motion detection A There s no guaranteed way to eliminate false triggers but in the majority of cases you can fine tune the NVR s motion detection settings to reduce the number of false triggers you re likely to get See Alarm Motion on page 38 for more detailed information about setting motion detection 1 Mask any redundant movement This includes obvious things like trees blowing in the wind roads with cars passing and so forth Some less obvious things which might cause false triggers include the flickering of screens monitors or fluorescent lights reflections of movement in windows mirrors and so on lights which are often turned on or off shadows passing and so on We cant possibly imagine
20. is set to Standby To wake up the NVR from standby mode just press the button again Login Lock Lock the NVR so that it requires a password to re open or initiates unlocking the NVR if it s already locked Only works once the password function has been enabled and a password set see page 45 for details Numeric Buttons Can be used as shortcuts toa specific channel and are useful for quickly entering numerical passwords Display Mode Enter split screen view where the screen shows one four quad mode 2 x 2 or eight 3 x 3 with one space blank video feeds at once GB Menu Open the NVR s menu GD PTZ Open the Pan Tilt Zoom control screen Exit Return to the previous menu or exit to Live View screen while the main menu Is displayed Arrow Buttons Navigate around menus or toggle through options GD OK Confirm selection For adjusting the zoom of PTZ devices GB Record Trigger manual recording mode GED Stop Stop manual recording Won t have any effect on recordings triggered by the schedule in either normal or motion based recording modes GED Mute As the name suggests this mutes the audio output of the NVR Playback Controls Open the playback interface from the live viewing mode Pause rewind fast forward or resume playback from paused not operational am _ Lu N N lt aa 00 gt wn j U 3 BASIC SETUP Setup Wizard Genera
21. on page 36 if you want to use an email server other than ones provided Recommended for advanced users ONLY Previous SMTP Port The SMTP port of your email server Gmail s is 465 this value will self populate Sender Address The email address you want your NVR to send alerts from For example your_email agmail com Sender Password The password of your sending email address Recipient Address Enter an email address for the NVR to send alerts to usually your personal email address Attach Picture When selected the NVR will attach a still image to better illustrate what has caused the alarm alert state Interval The minimum amount of time that must elapse after the NVR sends an email alert before it can be triggered again Test To check if youve set up email alerts properly click the Test button If your connection and email details are ok you will see a message on the NVR screen confirming the email was sent successfully After a short delay you will also receive an e mail in your inbox Recipient s Address informing you that email alerts from the NVR has been set up If the test is unsuccessful please check your sender s address password and recipient s address es and try again UID This is the NVR s Unique IDentifier number We will use this UID to configure the SwannView Link app amp software and connect to your NVR You can click the Send UID button to receive an email containing the UID that s assuming your email d
22. other cameras This can be useful in a number of situations For example If you have two cameras overlooking a yard one with a wide view from well overhead and one with a much narrower view of a corner or path You may find that using the camera with the narrow view for motion detection gives fewer false triggers and doesnt miss an event as often as the really wide view might so triggering the wide view to record as well ensures you know where the subject went after they left the narrow view One camera might face a public area while another camera looks down a private corridor which exits into the public area Having the camera in the private area trigger the one in the public area to record can give you a record of where a subject went after they left the private area without filling your hard drive with recordings triggered by random passers by Alarm Video Loss Video Loss is regarded as a potential alarm event and is considered to occur any time that the NVR doesn t receive an active video signal on any of its inputs The default behaviour of the NVR when a channel has no incoming video signal is simply to display Video Loss in white text on a black background over the associated channel If you re not using all the inputs on your NVR then some channels will be in permanent Video Loss state Just be sure that you don t Enable a video loss action for these channels Channel Which channel camera you d like to set
23. similar to the IP address of the NVR To continue the above examples it might be something such as 192 168 1 254 Auto DNS Static DNS Choose how you d like to define your DNS servers We recommend leaving it on Auto unless you ve got a specific reason not to Auto DNS The NVR will automatically choose a DNS server This is the recommended setting Static DNS f you need to manually define a DNS server then choose Static DNS This is recommended for advanced users only Preferred DNS Server Domain Name System Everything on the Internet is located via an IP address however for ease of use we associate domain names such as www exampledomainname com with those IP addresses This index is accessible in many locations online and we call those locations DNS servers DNS for STATIC configuration Under most circumstances you can set the DNS Server address to be the same address as your router this is usually the same address as Gateway DNS for DHCP configuration Typically the DNS Server address will automatically be detected by the NVR In some cases you ll need to enter a value the address of your router the same as the Gateway should work Alternate DNS Server A backup DNS server This is here asa redundancy your NVR will probably work without one MAC Address The Media Access Control address This is a unique code which nothing else should share You cant change this one it s pre set
24. system being set incorrectly Don t change this setting unless advised to do so by Swann Technical Support You may not be able to see the NVR s output on your screen anymore Time Zone Particularly important if you ve enabled NTP set this to the time zone where you happen to be For example people in eastern Australia Canberra Sydney and Melbourne choose GMT 10 00 whilst the Eastern Time zone in the USA and Canada is GMT 05 00 GMT stands for Greenwich Mean Time it s the baseline that keeps all the different time zones in sync Menu Date Format The format of the date eg DD MM YYYY or MM DD YYYY and so on System Time This can be edited manually or set to update automatically by using NTP see Network Advanced NTP on page a5 DST Setting As the standards for daylight savings differ from country to country and often state to state you might need to manually tell the NVR exactly when it commences and ends in your locality First turn DST on We suggest setting the Daylight Saving Time Mode to Date and manually entering the dates and times that daylight savings time applies to and from in your locality Note Some NTP servers are NOT fully compatible with DST This may cause your system to double count adding one or removing one more hour than they should or cancel each other out You may need to intentionally change your time zone to compensate or simply not use NTP and DST simultaneously Enable Password Whe
25. the Video Loss behaviour for Enable Whether the selected channel has video loss monitoring active or not Schedule Alters when the current Video Loss Action will be active Action The action you d like the NVR to take when this event occurs It s set in the same way as the Action for any other event Alarm Video Loss Action Audio Warning The NVR will use its internal buzzer to emit an alarm tone It sounds like an old computer indicating an error or a large truck backing up Send Email The NVR will send an auto email alert when the event type you ve selected occurs The Email Settings button will take you to the same email configuration screen accessible from the Network menu see Network Advanced Email Settings on page 36 for details 41 Z lt aa 2 LL Z O Q m Lu Q lt gt m lt 42 G ADVANCED CONFIGURATION Alarm Exception RE Motion al Display mB Recording Search Exception ype Send Email Network Show Exce ptien y VE Sf Device PE System Shut Down Default An Exception is any deviation from the NVR s normal behaviour phrased another way it s like saying the NVR s been working fine except for these events Exception Type What event type you d like the NVR to react to By configuring the Action for these events you can create any combination of audio alerts see below or auto emails to be sent for different eve
26. to each type of access to select specific channels that the user can access Also this page contains permissions for HDD Management and Shutdown These are surprisingly powerful levels of access between them a user can remove all footage from a NVR s hard drive and turn the NVR off Be careful assigning these permissions 45 46 G ADVANCED CONFIGURATION System System Information RA Sarni WEHL aie User System Information Mat E D E D la y mB Recording Search build 0929 GA 2 Network ean TNMBO1 y NAC Cfg versior v1 0 0 1 af Device WAG Shut Down If you re looking at the System Information screen you ve probably been directed to do so by Swann Technical Support If we haven t told you to come here you might be wondering what all the information means On a day to day level the answer Is very little However if you re still curious Device Name The name that the NVR considers to be its own and what it will use to register an IP address with your DHCP host The remaining information is for use by Swann s Technical Support in the event that you require assistance The various model and build numbers help us track down any known Issues or catalogue new Issues as they come to light It also helps us figure out if youre running the most recent firmware on the NVR and whether you d benefit from an upgrade G ADVANCED CONFIGURATION System Maintenance ey ers Lie i
27. vienu EZ General HZ Use E System Information E vai asa DS EN MB Recording Search KENO A Alarm Default Settings Restore E na D eg Ute re h Gt i Ever y Firmware Upgrade Upgrade Y Ne Configuration Export Import os ystem gt Shut Down Default To maintain the operational integrity of the NVR it is suggested that it be rebooted periodically In much the same way that a computer can become unstable if left on for an extremely long time the NVR can become unstable It is strongly suggested that the NVR be rebooted at least once per week However as this can be a hassle particularly if the NVR is stashed away somewhere inconvenient you can set the NVR up to reboot itself Enable auto reboot Will automatically shut the NVR down and restart It at a certain time of the day or week Auto reboot at Choose when you d like the NVR to reboot Typically this will be a time when it s unlikely there ll be any activity for the NVR to record Firmware Upgrade Upgrade Instructs the NVR to update its firmware You ll only need to use this option if instructed to do so by Swann Technical Support Remember to Export your configuration first so you don t have to re set everything Default Settings Restore Loads the factory default settings This must be done after a firmware upgrade to ensure proper operation of the NVR You can retain your settings recording schedule and so on by using the Import Export Configuration f
28. what youre going to find in your unique circumstances so we encourage you to experiment 2 Fine tune your sensitivity There s no substitute for getting a volunteer to play the part of intruder and experimenting Some cameras are just more touchy than others some lighting conditions are harder to get the settings right for As a rule CCD cameras require a lower value than CMOS cameras and that motion detection is going to be more sensitive at night whenever the active infrared nightvision is active 3 Adjust your image settings see Display Camera on page 24 Unlike many image adjustment options the NVR pre processes video which means that when the NVR looks for motion it s looking at your already processed images By reducing the amount of video noise in your image you can increase the accuracy of the motion detection dramatically Typically the settings that most often require adjustment are Brightness and Contrast Video noise is a problem with any video signal It s the very slight change in brightness and or color of pixels between frames and it s commonly regarded as being just one of those things when dealing with digital imaging By tweaking the brightness and contrast you can usually remove a good deal of this noise as it tends to be most pronounced near the blacks the really dark bits and the whites the really bright bits of your images Q l m getting too many email alerts f
29. when the NVR ships out 33 34 G ADVANCED CONFIGURATION Network Advanced Menu i Display h R EON a n g Search DDNS NTP Email Settings RX N eLWwor k IP Filter y Wein Server Port HTTP Port UPNP enable UID Y Device Shut Down E ystem Note Many of the following networking settings are not required when using SwannLink P2P for remote access DDNS The place to configure the NVR to automatically update a dynamic DNS service If you want to remotely access the NVR via the Internet you ll probably need to configure a DDNS account See Network Advanced DDNS on page 35 for details on setting up and configuring the DDNS NTP Network Time Protocol If you ve got the NVR connected to the Internet you can have It automatically sync time with an online server Email Settings Where you can configure the NVR to work with an email account of your choice This must be correctly configured for the NVR s auto email feature to work For more information see Network Advanced Email Settings on page 36 IP Filter An advanced feature which allows you to exercise precise control over what devices IP address es are allowed to communicate with the NVR and which are not Recommended for advanced users only Server Port This is the port that the NVR will use to send information through The most important things are You ll need to enable UPnP on your router so your router can
30. 1280 x 720 720p 1600 x 900 or 1920 x 1080 1080p Note 1280 x 1024 and 1400 x 1050 are considered standard aspect ratios and are best displayed on monitors with anamorphic pixels Anamorphic is a fancy term for not quite square Most televisions are 16 9 widescreen Computer monitors are still commonly produced in multiple aspect ratios with 4 3 16 9 and 16 10 being the most popular aspects Standard Monitor via VGA Use one of the 4 3 formats to correctly align the NVR s output on your screen Using a widescreen format will stretch the image vertically Widescreen Monitor via VGA f possible use the widescreen 16 9 or 16 10 format If your monitor can t display those resolutions you might need to enable letter boxing on your monitor and use a 4 3 format PC Monitor via HDMI Choose a format appropriate for your monitor If its a widescreen use a widescreen format Set to the highest option that is equal to or less than the screen s maximum resolution Widescreen Plasma LCD HDTV via HDMI The resolution should be set to the maximum your television can process not display Typically this will be 1080p as even screens which don t have that many pixels can still display the image just with less detail Check your television s documentation to learn this value If your television can t display 1080p then use 720p instead Transparency You can set the NVR s menus to be partially transparent see though in cas
31. 8 1 210 Note Each number in the IP address cannot exceed 255 Assigning the IP Address information to the NVR We recommend doing this locally on the NVR itself even if you can access the NVR via the network using the SwannView Link software in the meantime If youre connected remotely and the networking information changes you might lose the connection to the NVR e Open the Network General menu on your NVR see Network General on page 33 e Select Static addressing e IP Address Enter the unique IP that you created for the NVR here e Subnet Mask Enter the same value as the computer s Subnet Mask e DNS Server Enter the same value as the computer s DNS The NVR should now be accessible via your local network Before you can access the NVR remotely you ll need to Forward Ports STATIC addressing does not support UPnP see below I musing arouter which doesnt support UPnP How do forward ports It depends on what type of router you have There s no standard procedure for forwarding ports each manufacturer has their own user interface and procedure for customising the behaviour of the router First check the router s documentation the instructions may be there If your router s documentation doesnt describe the method for port forwarding then open a web browser and navigate to www portforward com they ve got instructions on port forwarding for literally thousands of different rout
32. Access How your network Is addressed either DHCP or STATIC IP addressing Subnet Mask A required additional piece of IP addressing information Gateway The way out of your network to the Internet Auto DNS Static DNS Whether the NVR will automatically select a DNS server or use one you assign Preferred Alternate DNS The NVR has two DNS servers essentially a primary and a backup MAC Address The Media Access Control address For some advanced networking it can help to know this value Network Advanced Settings DDNS Setup Opens the DDNS setup window below NTP Setup Opens the Network Time Protocol setup window see below Email Setting Opens the Email Setup window see below Server Port One of the two ports the NVR needs to communicate over your network Ensure nothing else uses this port The default value is 9000 This is the port number you ll use when logging in over the Internet from the SwannView Link software or remote access from a mobile device HTTP Port The second of two ports the NVR needs to communicate over your network Ensure nothing else uses this port The default value is 85 e NTP Setup NTP Domain or IP Address The server you intend to use to access the current date and time The default is pool ntp org NTP Port The port that the NTP server uses The default for pool ntp org is 123 e Email Setting Operates in the same way as the email setup menu in the NVR menu Rather tha
33. Configuration If your time zone observes daylight saving time and you want your NVR s clock to be updated automatically when daylight saving time starts and ends make sure the Enable checkbox ts selected Note Make sure your time offset Is set correctly or both your NVRs normal time and DST time may be out Offset The amount by which the time changes during DST For the vast majority of locations the offset is one hour but exceptions to this rule exist Start Time End Time When DST begins and ends in your locale E9 BASIC SETUP Setup Wizard Account Configuration Account Configuration Here you can change the default password of the Admin account For on going protection against unauthorized access we strongly suggest setting a new password for your Admin account User Name The NVR s default administration account which is always called Admin You can t change the Admin user name Password he password you d like to be associated with the Admin account A password can be between 1 and 8 characters in length and consists of numbers only no letters or symbols The default password that s masked on screen is 12345 Confirm Password Re enter the password to ensure accuracy Level This field is greyed out because the Admin account always has the highest level of access There are two additional access levels available Guest and Operator Enable Password Select this if yo
34. Everyones setup will vary a little bit it depends what cameras came with the NVR if any and what devicels you ve already got Stage 2 Basic NVR Setup page 11 to page 20 The NVR needs a few things to be set properly before it can do its thing Follow the instructions from page 11 to page 20 to get everything working 3 Optional Advanced NVR Configuration The latter part of this manual covers advanced NVR operations This NVR comes with all the professional grade capabilities you d expect from a quality Swann product but many advanced capabilities require detailed setup to function correctly If you re not an advanced user don t worry The out of the box settings really do work well and we d only suggest changing them if you ve got a really specific plan in mind Accessing this NVR from your Smartphone or Tablet This NVR supports live viewing on your Smartphone or Tablet We have developed an app called SwannView Link for the AndroidandiOS platforms ForAndroid users please download the app from Google Play If you have an Apple device please go to the Apple App Store As we are continually improving the documentation that we include with our products you can find the latest user guide for our app at www swann com O m O aa _ Chapter Basic Setup E9 Basic SETUP Do not expose the NVR to moisture Water is the arch enemy of electrical components and also poses a high risk of elec
35. However it does mean that you ll need to get important events off the HDD before they re overwritten Pre Record While Pre Record is enabled the NVR will record a few seconds before an event occurs It s a little like making the NVR psychic but not really it s actually just caching a few seconds of video which it adds to event recordings as they occur If you re using Motion Detection recommended based recording as your primary recording method s then it s a really good idea to use Pre Record sometimes if an event is fast enough it might have left view before the NVR can trigger a recording With Pre Record there s almost no chance you ll miss it Post Record How long after an event occurs that the NVR will continue to record It can be very useful for example if an intruder or potential target triggers the motion detection but pauses in view having post record enabled will get a much better look at them 30 seconds is the recommended length for the post record setting but it can be set higher the options are 1 2 5 or 10 minutes depending on your unique circumstances Pack Duration Pack Duration is a measurement of how long the NVR will record for before splitting the output file into discrete units Packs are something like the chapter numbers on a DVD though the video is broken up into separate units it will still play through as one continuous movie unless interrupted by the schedule or motion detection turning
36. Mount Whether the drive has been initialized and is PP Re aaNet oe nas teen eg fate niente teeny en ae l detected by the NVR If the drive isn t mounted then External drives connected via USB will not appear on this list and cant it needs to be initialized see above be used to record footage USB lacks the bandwidth to write multiple streams simultaneously External USB drives can only be used for backing up footage Free Space The amount of available space on the hard drive Warning Don t initialize a drive that already has data on it as theinitialization process will erase any information on the drive Device S M A R T Me upp MB smar disk 0 465 GB No WD WCAV9S MOS Firmware 01 0040 GGO d Name raw read error rate spin up time start stop count reallocated sector count seek error rate power on hours spin retry count S M A R T Self Monitoring Analysis and Reporting Technology gotta love a good acronym is your hard drive s way of telling the NVR how It s going Status The current condition of the hard drive It should say Good If it says anything else this indicates there s a problem with your hard drive If there s no problem there s little else to do here unless reading the output of the dozens of self tests the hard drive performs on itself is of interest to you If you have been confronted with a HDD Error or the Status entry doesn t read Good then you can use the S M A R
37. NVR as motion By default the day Is divided into four periods 00 00 Midnight 06 00 6 00 AM 06 00 6 00 AM 12 00 Midday 12 00 Midday 18 00 6 00 PM 18 00 6 00 PM 00 00 Midnight You might need to shift the beginning and ends of these times to best suit the time s that lighting changes at your location The start and end times can be set to anything you like provided the different time periods dont overlap and there s no gap between one ending and the next starting There s no requirement for all four time periods to have different sensitivity levels although we suggest that usually gives the best performance To find the best sensitivity values for different times of day night it s best to test the system during different time periods Get an able bodied volunteer to move about in front of the cameras youd like to tune the sensitivity for The ideal sensitivity level is when your volunteer moving about always triggers the motion detection but there are no false triggers or very few when your volunteer isn t moving about Z lt aa 2 LL Z O Q m Lu Q lt gt m lt 39 gt gt Z O m O Z wu D z 40 ADVANCED CONFIGURATION Alarm Motion Detection Notes Motion Detection Recording Setup False Triggers Setting the motion detection at high sensitivity levels 4 or lower increases the frequency of false alarms On
38. T information to attempt to diagnose the problem The information presented in the S M A R T report is practically identical to what you d see on a desktop PC while using Administrator Tools or a similar service 43 44 G ADVANCED CONFIGURATION System General The System General menu contains many of the settings you ll need to configure to get the most out of your English NVR system Most importantly System Information 0 NTSC e The time and date can be set here RAT SLO Paciic imel e You can select the language you a A want for the menus GUI Menu Date Format DDIM MECC e The configuration for automatic adjustment to daylight savings time 2 IEA BE Is here D system Time 93 10 2013 DST Setting DST Setting e You can easily enable or disable password protection but will have to create a valid username password Enable Password Auto Lock Time Device ID Detault Apply Language The language that the NVR s menus alerts and other communications will use This usually defaults to English Be careful not to change this setting unintentionally it might be tricky to find the setting to change It back when the NVR is speaking another language Video Standard Here you can choose between PAL and NTSC PAL is used in Western Europe and Australia NTSC is used in the US Canada and Japan If the NVR s picture is black and white flickering or similar then this is probably caused by the video
39. age grey out but setting the contrast too high will degrade image quality Saturation Alters how much color is displayed in the image The higher the saturation the more bright and vivid colors will appear to be Again setting this too high can degrade image quality Hue Changes the color mix of the image this can have very dramatic results It s somewhat like moving through a rainbow Remember Your image settings will affect your recordings Mask When checked allows you to create place and shape a privacy mask which obscures part of the image on the associated channel Camera Parameters Adjust various camera settings according to the environment where the camera Is installed e Anti flicker Use this feature if some devices such as TV screens and lights are flickering For USA and Canada set this to 60Hz For Australia and the UK set this to 50Hz Outdoor mode is also available Exposure Mode Select the exposure level of the camera based on pre defined conditions Select Manual to adjust shutter speed and gain value of the camera manually Contextual Change the way the camera processes white balance to correct image colors Auto Day Night or Manual adjust the red and blue gain manually Day Night Set the camera s colour mode during different times of the day and night AGC Auto set by image sensor Color Always in Day mode Black amp White Always in Night mode or CDS Auto set by light senso
40. ally important to select the right time zone if you re using NTP Network Time Protocol Some common time zones In the USA EST Eastern Standard Time is GMT 5 00 where PST Pacific Standard Time is GMT 8 00 The UK is GMT 0 00 and the East Coast of Australia is GMT 10 00 Menu Date Format How you d like the date to be displayed Choose whichever format that s standard in your region UID This is the NVR s Unique IDentifier number which will be used later to connect your PC or SmartPhone to the NVR using Swann s Peer to Peer technology If you need to change any of these settings later you can find these options here Main Menu gt System gt General EY BASIC SETUP Setup Wizard Camera amp Email Camera Here you can see a list of cameras that are connected to the NVR Note The NVR automatically assigns cameras to channels in the order they were connected index IP Address MAC Address Name Therefore if there Is a particular sequence 197 16823 9000 O0 0A3C FE 85 A3 Famenl E that you want for your cameras you will have connect them one ata time Or you can go to Main Menu gt IP Camera gt Edit screen and order the cameras manually IP Address Displays the unique IP number and port number that is assigned to the network camera MAC Address The Media Access Control address This is a unique code which nothing else should share You cant change this one it s hard set when the camera sh
41. an Time it s the baseline that keeps all the different time zones in sync NOTE Some NIP servers are NOT fully compatible with DST Daylight Savings Time This may cause your system to double count adding one or removing one more hour than they should or cancel each other out You may need to Intentionally change your time zone to compensate or simply not use NTP and DST simultaneously 39 G ADVANCED CONFIGURATION Network Advanced Email Settings If you want the NVR to occasionally drop you a line share news tell you about its day and more importantly tell you what s going on around your home or business as it happens then you can configure it to automatically send email alerts as events happen We suggest using Gmail as your email client it s quite easy to set up an account and use it solely for the NVR We ve tested the email procedure with Gmail and it does work Other email servers may not work correctly many interpret the procedurally generated email from the NVR as spam and block the mail from being sent For the Auto Mail function to work correctly the NVR will need to be correctly configured with the details of the email servers and addresses you want to use Enable SSL or TSL Whether the email server you re using requires a secure link This is on by default and should be left on if youre using any of the preset email Servers SMTP Server There are three preset options to choose
42. certain conditions Attach Picture When this is selected the NVR will attach a small image to each email alert where applicable For motion based email alerts this will be an image of whatever triggered the motion detection Interval The length of time that must elapse after the NVR sends an email alert before it will send another Short Interval settings are likely to lead to huge numbers of alerts being sent by the NVR perhaps even several emails for one event if that one event lasts longer than the interval setting On the other hand a long interval setting might mean you ll miss a specific update that you needed There s no right answer and you ll probably have to fine tune this setting to get the results youre after it ll be different for everyone s unique circumstances ADVANCED CONFIGURATION Network Advanced IP Filter The IP Filter can be used to modify which IP addresses have permission to talk to the NVR and which do not This is an advanced feature and is recommended for advanced users only Tinkering with things here if youre not sure what youre doing is more likely to break things than make anything better IP channel asa Display mB Recording Search NG aa A Alarm Sf Device System Shut Down The Network Status screen displays a quick summary of your network settings You can t alter things here see the General ry Net Status Local DHCP IP Address 192 168 2 252
43. d to the network STATIC Static networks require all devices to have their IP addresses manually defined as there Is no device dedicated to automatically assigning addresses PPPoE An advanced protocol that allows the NVR to be more directly connected via a DSL modem This is an option for advanced users only IP Address Just as houses and businesses need to have an address which identifies their location on the road network so too do computers and other devices need addresses called IP ADDRESSES to identify their position on the electronic network The NVR uses Pv4 addressing which consists of four groups of numbers between 0 and 255 separated by periods For example a typical IP address might be 192 168 1 24 or something similar The most important thing when setting the IP address is that nothing else on your network shares that IP address Subnet Mask If the IP address is like a street address then a subnetwork is like your neighborhood This will be formatted in a similar way to the IP address ie four numbers up to 255 separated by periods but contain very different numbers In the above example the Subnet Mask might be something like 209 290 290 0 Default Gateway This is the address of the way to the Internet to continue the road analogy this Is like your local Static DNS Detault access point to the highway This is an IP address in the same format as the others and is typically very
44. d the SwannView Link app or SwannView Link HD for tablets for free and turn your iOS or Android device into a monitoring centre for your NVR Have the peace of mind that you can monitor your home at any time from any place With SwannLink Peer to Peer technology connecting your smartphone tablet or PC to your NVR is so easy there s practically no need to fiddle around with complicated network configuration Best of all it only takes minutes to get it all up and running Important Note As the SwannView Link app is constantly under development to improve your user experience the following screens may differ slightly from the actual app Configuring the SwannView Link App After you have downloaded and installed SwannView Link HD on your smartphone or tablet locate the app and tap the icon to run Take your smartphone tablet to your NVR and follow the instructions below 1 In the Live View screen tap PERE at the top left and then tap Device Live View 2 Inthe Devices menu tap to add a new Device as shown below Menu Devices of 3 Onthe NVR you will see a sticker with a QR Code and your UID number the sticker will be on the top or bottom of the NVR case depending on which NVR model you have On the app tap the QR Code button and use your smartphone s camera to scan the QR sticker on the NVR This automatically populates the UID box with the NVR s UID Enter a Device Name anything you like the username and pa
45. der normal recording blue or based on motion event red Hide Console Maximizes the area on screen for playing back your footage by hiding the on screen controls Exit Playback Leaves the playback interface and returns to the live viewing mode Digital Zoom menu Right click on the H and click KeS the aaao Digital Zoom control panel Click ap zoom In ap zoom out e draw a box over an area of the video that you want to zoom in on zoom back to default setting exit Digital Zoom mode to restore Note While you re playing back footage the NVR continues to monitor and record normally ADVANCED CONFIGURATION Specific Incident Backup 16 00 13 q gt o amp Cut Copy Say you ve got an hour of video recorded as a single pack and the interesting bit is from 33 12 to 33 26 We re sure you don t want to copy and convert the whole hour for those precious 14 seconds So there is a better way Shown above is the Playback Control Interface explained in more detail over the page see Search The Playback Interface on page 30 We re going to discuss the functions of two buttons only the Cut button and the Copy button Note These dont work quite the same way they do on a computer Those familiar with a video editor might recognize the function of the Cut button as being similar to the Mark In Out function Normal Event Cut Marks the Start Point and End Point for a specific incid
46. ding Parameters advanced user option Whether you re editing the parameters for the mainstream or the substream Main Stream The main stream is the video feed that the NVR will record and display This is the higher quality stream Sub Stream The sub stream is the video stream that the NVR will send to remote devices via a network or the Internet It is the lower quality stream as a reduction in video size makes it easier to send over a network Record Audio Not functional Resolution How many little dots are going to make up your image There s only one option here 720P Frame Rate The number of frames per second fps that the NVR will record The default and maximum is referred to as real time and is 30fps NTSC or 25fps PAL Reducing the number of frames per second will not save hard drive space but potentially will improve the data rate per frame depending how you set the bit rate see the next point Remember that your FPS count is the same as saying take X photograph per second where X is your FPS setting ofps doesnt sound like much but it s still five individual photographs per second If maintaining image clarity while reducing HDD consumption Is your priority it makes sense to lower the frame rate As with all settings on this screen some experimentation Is encouraged to find the settings which will work best for you Max BitRate Kbps The actual amount of data that the NVR will
47. doubly so when transcoding to AVI If you re backing up more than a few minutes footage at a time you ve got time to make a cup of coffee maybe calla friend or catch up on some TV Seriously it can take a while talk to any video editor about transcoding and they ll tell you it takes a long time The Log Search displays a list of events presented in chronoloical order the most recent events will be at the end of the list The Log will list all events that the NVR monitored whether or not any footage was recorded asa result The Event Search menu will show you recordings that were triggered by the NVR detecting motion Typically the majority of recordings based upon Events are likely to be recordings triggered by the NVR s motion detection feature The search function operates in the same way as the main playback search the only difference is you ll select an Event Type rather than a Video Type ADVANCED CONFIGURATION Network General QIP aa Disp dy mmm Recording Search Default Gateway Auto DNS Preferred DNS Server Alternate DNS Server MAC Address Shut Down Network Access Here you can choose between the three different types of networks that the NVR can be connected to The three types of networks are DHCP DHCP Dynamic Host Configuration Protocol is a system where one device on your network usually a router will automatically assign IP addresses to devices connecte
48. e the icon is Shown when there s nothing connected to the channel Camera Name Shows the name of the camera that s currently connected to the channel You can also specify a different name for the camera by clicking on the text field to display a virtual keyboard window By default all cameras are named as Camera 1 We highly recommended that you give a suitable name up to 16 characters for each connected camera e g If you ve got a camera that s monitoring the front entrance of your home you could name it FrontEntranceCam as such Display Camera Name When checked the name youve selected for the camera will be displayed on screen as an overlay Record Date When checked the date as displayed will be recorded directly on to your videos This can be useful as it creates an inseperable record of exactly when the footage was captured OSD Display Position Gives you access to a Screen where you can easily set the exact positions of any overlayed text such as the camera name and the date and time Simply select any item you want to move such as the Channel Name and or the Date and Time and click and drag it to the position you d like it to be To exit the OSD Display Position screen press the right click button A context menu will appear with two options Save and Exit To exit without saving simply choose Exit If you want to save your changes choose Save first Image Settings Gives you access to imag
49. e adjustment tools allowing you to adjust the way the NVR interprets and displays video images See opposite for more information The Image Settings you choose will affect your recorded footage Rather than applying the changes after the video has been processed like many older NVRs the Image Settings affect how the NVR decodes the video it is receiving from the cameras The upside of this is that you can use the Image Settings to dramatically improve the quality of the images being recorded by the NVR This can be particularly useful for improving the accuracy of your Motion Detection settings by varying the settings to get the best blend of image quality clarity and motion sensitivity The Display Camera menu iswhere you can make adjustments to how the NVR displays the feed coming from your cameras You can adjust aspects of each channel camera such as the cameras name what information will be displayed on screen and where this information will be displayed whether information such as the date will be recorded directly onto your videos any areas of the video you want masked that is left blank advanced camera video settings Brightness Changes how light the image appears to be However it can t make the camera see further in the dark or increase the clarity of an ill lit image Contrast Increases the difference between the blackest black and the whitest white in the image Useful if sections of the im
50. e intruder or licence plate e Keep the view distance to the shortest possible Place the cameras as close to the subject as possible to ensure you get the best possible level of detail Digital zoom can make the image bigger but if the camera Is too far away then no amount of digital zoom will make the subject any clearer e Where possible have some overlap for your cameras Overlapping camera views make it difficult for someone to access and tamper with one camera without another Camera capturing some video of the event e Keep your cameras clean Dirty lenses can affect the image quality give the lens a clean from time to time Note that spider webs are almost invisible during the day but are extremely reflective at night which can dramatically affect the night vision from your cameras so keep the spider webs away from your cameras too ADVANCED CONFIGURATION Alarm Motion Detection Action Audio Warning The NVR will use its internal buzzer to emit an alarm tone It sounds like an old computer indicating an error or a large truck backing up Send Email The NVR will send an auto email alert when the event type you ve selected occurs The Email Settings button will take you to the same email configuration screen accessible from the Network menu see Network Advanced Email Settings on page 36 for details Trigger Camera You can define one camera s motion detection to trigger recording on one or more
51. e present if there s motion detected The motion icon indicates that the NVR Is detecting motion coming from this camera It doesn t necessarily mean It s recording the camera icon will be there too if that s the case Video Loss indicates that the channel displaying this has lost the feed from its camera This may be caused by a disconnected damaged cable the camera may have lost power the camera may have been de registered from the channel or the video standard might be wrong PAL NTSC If you see this icon on screen it ll be lurking in the lower right corner by default it indicates that something has gone wrong Click the icon to access the Event Log where you ll get more information about exactly what has gone wrong WO gt A N m _ Cc U 20 E BASIC SETUP Live View Monitoring Menu Bar e To open right click with the mouse on the live view screen oak O B EJ Menu Opens the main menu PA single Camera View Shows images from one camera in full screen EJ Four Camera 2 x 2 View Divides the screen into four viewing windows each showing images from one camera Next Camerals Cycles the cameras displayed in viewing mode EJ Pip Picture in picture Allows you to view two channels at once with one full screen and the other as a small overlay EJ Manual Record Initiates manual recording Run Startup Wizard Runs the initial startup wizard Quick Camera Toolbar e
52. e you need to keep an eye on things while adjusting settings or it makes you feel like you re living in the future because it s so tech we don t judge The best way to set this Is to simply experiment over time and see what works for you Mouse Sensitivity How sensitive the mouse will be On lowest large and dramatic arm movements are required to move the mouse but a few inches onscreen At the other end of the spectrum a tiny bump or knock can send the cursor from one side of the screen to the other Try somewhere around the lower end for starters and then increase it little by little if it s moving too slowly Border Adjustment Changes the size and position of the NVR s images on the screen Altering the border size can be useful if you ve got parts of the NVR s image extending beyond the part of the screen you can see The border adjustment is more likely to be required for older CRT computer monitors connected via the VGA output HDMI should in theory automatically adjust the NVR s image to perfectly fit your screen Z lt aa 2 LL Z O Q m Lu Q lt gt m lt 29 gt Q gt Z O m O Z wu D z 26 ADVANCED CONFIGURATION Recording Encode Camera No Encoding Parameters Record Audio Resolution Alarm Frame Rate fps Sf Device Max BitRate K bps Shut Down Camera No The channel feed you want to alter the settings for Enco
53. enables you to view specific information about cameras that are currently connected to your NVR such as channel number IP address and status On the IP Channel Edit screen you can also e scan for cameras that the NVR is able to detect both directly connected as well as those on the same network i e same router as the NVR Note Cameras on the same network must be compatible with the NVR e add cameras to any available channels e delete cameras from their existing channels MAC Address The Media Access Control address This is a unique code which nothing else should share Status Whether the camera is Previewing it s up and running and you can see it displayed on Live View or Offline Swann Camera Default Account Configuration Username admin Password 12345 Auto adding This option is enabled by default Your NVR will automatically display video from cameras it has detected If you intend to manually add or delete cameras on your NVR Live View display you must de select this option Make sure you click the Apply button to save the change Z lt aa 2 LL Z O Q m Lu Q lt gt m lt 23 gt gt Z O m O Z wu D z 24 ADVANCED CONFIGURATION Display Camera Front_Entrance H a Camera No Choose the channel you want to edit here When a network camera Is connected to the channel the ul Icon Is shown Otherwis
54. eneral 12 Setup Wizard Camera amp Email 13 Setup Wizard System Time 14 Setup Wizard Account Configuration 15 Setting your Smartphone or Tablet 16 Setting up your PC 17 Basic NVR Operation 7 Advanced Configuration 22 IP Channel Zo Display Camera 24 Display Output 29 Recording Encode 26 Recording Option 27 Recording Schedule 28 Search Playback 29 Search The Playback Interface 30 Specific Incident Backup 31 Search Backup 31 Search Event Log Search 32 Network General Jd Network Advanced 34 Network Advanced DDNS 39 Network Advanced NTP 39 Network Advanced Email Settings 36 Network Advanced IP Filter of Network Advanced Network Status 37 Alarm Motion 38 Alarm Motion Detection Configuration 39 Alarm Motion Detection Notes 40 Alarm Motion Detection Action 41 Alarm Video Loss 41 Alarm Exception 42 Device HDD 43 Device S M A R T 43 System General 44 System User 45 System System Information 46 System Maintenance 47 SwannView Link Interface 49 SwannView Link Local Settings 50 SwannView Link Device Settings 51 Troubleshooting J5 Addendum Third Party Hardware 96 Warranty Information 3 Helpdesk Technical Support Details Rear Cover Chapter Introduction EY INTRODUCTION introduction Congratulations on your purchase of Swann s latest network video recording security system with 720p high definition live viewing and playback in real time Let s take a moment to talk abou
55. ent backup Press once to mark an start point at the current position marker Typically this will be immediately before the incident you want to copy Let the video play past the incident you want to save and then press Cut again to mark the end point Pressing Cut a third time will erase the previous start end points and begin the process again Copy Initiates a backup of everything between the start and end points You ll see the backup dialog shown above but with only a single video listed If there is no start point marked the backup will commence from the start of the timeline If no end point is marked the backup will continue until the end of the current timeline Search Backup The Backup File List Will show you a list of all the video events between the start and end times youve selected All the ticked files will be part of the backup Refresh Looks for devices to which footage can be backed up This will include USB flash drives or hard drives connected to the front or rear USB port AVI Format File When checked the NVR will transcode the footage into a file format that can be played back on a computer About transcoding to AVI Dont be put off by the complex word transcoding is just a shortening of translating code Transcoding while a straight forward process is somewhat processor intensive You may notice some slow down or apparent non responsiveness on your NVR while the transcodi
56. er Input Network LAN Port Network Camera Ports 8 channel NVR7082 model shown below Where you connect the included DC12V power adapter For connecting the USB mouse or a USB storage device The primary video output of the NVR For the highest possible video output quality we suggest using this output For connecting an external hard drive with an eSATA port It can be used to store video recordings in the same way as the internal hard drive For connecting a television or PC monitor with a VGA input make sure the monitor you use supports the resolution you set in the menu Where you connect the NVR to your router or network switch for Internet connectivity Only for NVR 7082 model For connecting the PoE power adapter to supply power directly to the cameras connected on the Network Camera ports These are network ports to connect your IP network cameras Unlike conventional DVR BNC type channel inputs the numbers labelled on ports here have no bearing on the order in which cameras will appear on the NVR s Live View display The 4 CH model will have four less inputs E9 Basic SETUP Connection Diagram Connecting Cameras to the NVR NVR 7072 model Connect the Ethernet and Power plugs from the extension cable to the camera s LAN Video and Power ports Then plug the Ethernet cable into one of the Network Camera ports on the NVR If connecting more than one camera use the power splitter that s inc
57. erall bitrate If you ve set a high bitrate but a low frame rate the NVR will stilluse all the data it can resulting in potentially higher quality per frame than at higher frame rates The sub stream uses a constant bit rate This makes the video easier to stream over a network or the Internet Note Both the main stream and the sub stream are always operating in fact the sub stream forms part of the main stream The options will affect the output quality of each stream but wont change which one Is being used in different circumstances G ADVANCED CONFIGURATION Recording Option ID hanna ry IF Chanhe asa EE VAP wT ite Yoc OMB Recording VET WI Ite IES Pre record mi Post record min Networ Pack Duration Search 60 min A Alarm aG r jevice The Recording Option menu lets you change some aspects of how the NVR will record footage such as e whether the NVR will record a short video before events take place e how long after events take place the NVR will continue to record for e howthe NVR will store and divide long recordings into packs and e whether the NVR will record over old footage to make room for new events Overwrite When enabled the NVR will record over the files already stored on the hard drive The NVR will always record over the oldest files on your hard drive first Using the overwrite option is advisable as the NVR will always be able to record events as they happen
58. ers We cant offer much more information about forwarding ports here as this is a process totally dependent on third party hardware If you do run into trouble we suggest contacting the manufacturer of the router Alternately if you re using an older router which doesn t support UPnP then it might be time for an upgrade modern routers are increasingly powerful and are in most cases easier than ever to setup We think that UPnP is a fantastic feature that s well worth having not just for NVRs G REFERENCE Warranty Information USA Australia Swann Communications United Kingdom Swann Communications USA Inc Swann Communications LTD 12636 Clark Street Unit 13 331 Ingles Street Stag Gates House 63 64 The Avenue Santa Fe Springs CA 90670 Port Melbourne Vic 3207 SO171XS USA Australia United Kingdom Warranty Terms amp Conditions Swann Communications warrants this product against defects in workmanship and material for a period of one 1 year from its original purchase date You must present your receipt as proof of date of purchase for warranty validation Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann The end user is responsible for all freight charges incurred to send the product to Swann s repair centres The end user Is responsible for all shipping costs incurred when shipping from and to any country other t
59. etails are configured or alternatively just make a note of the UID on a piece of paper or save it to a text file using NotePad application on your computer Send UID When you ve finished testing your email click the Send UID button to send the NVR UID to your email address Recipient s Address so you can use it for access from SwannView Link on your PC etc 0 gt 2 N m j C U E BASIC SETUP Setup Wizard System Time NTP NTP stands for Network Time Protocol It s a way for the NVR to connect to the Internet and automatically update and maintain accurate time There s no requirement to use NTP but it s easy to setup and free to use so there s really no reason not to NTP Server The server you d like to use for NTP They re all quite comparable in terms of reliability and accuracy so unless you ve got some kind of master plan for world domination which is affected by the time for some reason then the default pool ntp org works fine NTP Port The default is 123 You should only change this if you re using a different NTP server and you know they use a different port If you re using pool ntp org ensure the port is 123 Sync Triggers the NVR to automatically synchronize its internal clock with the time server immediately If your NVR is connected to the Internet and the network Is correctly configured this will update almost instantly System Time The NVR s current date and time DST
60. from Gmail smtp gmail com Windows Live Mail smtp live com and Yahoo Mail smtp mail yahoo com Youll need to setup an account with one of these email providers All offer free email accounts To signup visit the email provider s website Gmail Google smtp gmail com Yahoo Mail smtp mail yahoo com Windows Live Mail Hotmail smtp live com The NVR will automatically adjust some settings such as the SMTP port number to make configuration significantly easier Other check box This is for user who want to use a different email server typically the outgoing email server of their ISP If you want to use your ISP s outgoing email then you ll need to contact your ISP to learn the correct values for the other fields such as the correct SMTP server SMTP port SSL or TSL requirements and so on SMTP Port The SMTP port used by the email provider of your choice This field will automatically self populate if you use one of the presets Sender Address The address youre sending the email from This will be the username youve set up for the email server you re using followed by a and then the email server For example youraddress dgmail com or similar Sender Password The password for the outgoing email account Recipient Address The email address you want the NVR to send emails to This can be any email address you like however bear in mind that the NVR might send a large number of automatic emails under
61. han the country of origin The warranty does not cover any incidental accidental or consequential damages arising from the use of or the inability to use this product Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user This warranty applies to the original purchaser of the product only and is not transferable to any third party Unauthorized end user or third party modifications to any component or evidence of misuse or abuse of the device will render all warranties void By law some countries do not allow limitations on certain exclusions in this warranty Where applicable by local laws regulations and legal rights will take precedence For Australia Our goods come with guarantees which cannot be excluded under Australian Consumer Law You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to major failure 97 Helpdesk Technical Support Details Swann Technical Support All Countries E mail tech dswann com Telephone Helpdesk USA Toll Free _ 1 800 627 2799 USA Exchange amp Repairs 1 800 627 2799 Option 1 M F 9am 5pm US PT AUSTRALIA
62. he screen By pressing select or left clicking an area in the grid you can toggle motion detection ON or OFF in that location Areas marked by red boxes will be sensitive to motion those not marked will not be Click and drag to select the area you want to select or de select In the sample image above a person moving about the room would trigger the motion detection However a person entering from the right of screen and ascending the staircase should avoid the motion sensitive area This is a good solution to monitor the door center of image without getting false triggers every time someone ascends the stairs Sensitivity The Sensitivity setting is controlled by a slider allowing you to set a value between 0 and 50 The lower the number the more sensitive the motion detection will be ee el ee HE There are four time periods which you can define different motion sensitivity values for You can change what time s each period starts and ends to best match the changing lighting conditions in your location Typically values between 5 and 10 will give good results in the daytime At night you may get numerous false triggers unless you raise the sensitivity setting perhaps as high as 25 30 This is because when cameras use active infrared night vision they dramatically increase the gain controls to the image sensor This creates aa level of noise in the camera s images which are interpreted by the
63. ice Domain Name your account name User Name your email Password Contirm Password How do deal with a dynamic IP address One option is to contact your ISP and request a static IP address They ll usually charge a small fee for doing this It s worth noting that not all ISPs offer static IP addresses If your ISP does not offer static IP addresses then you can use a dynamic referencing service We provide one free of charge We recommend using SWANNDVR as your DNS service This is a free service for Swann NVR owners which we directly support To create an account with SWANNDVR go to http www swanndvr com and click the Registration button Follow the prompts to create your account Note DDNS is not required for SwannLink P2P remote access If you intend to access your NVR using older IP technology you will need to configure this service Swanni VI nel Static and Dynamic IP Addresses In much the same way as your home network can use static or dynamic IP addresses many Internet providers don t issue or charge more for a static IP address for users The easiest way to find out is to contact your Internet service provider Alternately you can access the www whatismyip com service make a note of your IP then reboot your router gateway This should refresh your Internet connection If your IP address changes you have a dynamic IP address lf it stays the same you may have a static IP contact your ISP to conf
64. iew Link The screen layout emulates the multi channel live view screen of the NVR showing you images coming directly from your cameras in near real time some delay is caused by the network Internet connection you re using to access the NVR You can select a single camera or multi channel viewing by using the Viewing Mode buttons in the lower right corner Playback Opens the Playback interface which operates in much the same way as the playback interface on the NVR itself Local Settings Defines how SwannView Link will manage and save footage and still images to your local PC Device Settings Allows access to the NVR s settings The configurable options are very similar to those you ll find in the NVR menus Main Viewing Area Where images from your camera will be shown Select Preview to return to this view from the Playback interface or the Config menus Playback Backup Links Quick access to playback and backup Image Controls You can alter the brightness contrast saturation and hue of your images here They operate in the same way as those in the NVR s menu see Display Camera on page 24 for more information Viewing Modes Choose between single camera viewing four channels at once 2 x 2 or all eight channels at once 3 x 3 Volume Control Alters how loud the audio output from the NVR will be Remember that the final output volume will also be affected by the master volume control of your opera
65. ill make motion detection work perfectly There will always be some events that it s not sensitive enough to catch or minor happenings that will trigger an overly sensitive camera to record Typically the best motion detection settings are ones that give few false triggers but dont miss anything Even motion detection which false triggers a few times per hour will still save a significant amount of hard drive space compared with a constant recording schedule for the same duration e Position your cameras well e Many issues seen with motion detection and security cameras can be traced back to poor positioning of the camera itself e Make sure the area in front of your cameras is as clear as possible so it has and unobstructed view of potential activity Consider the center of the camera image is the sweet spot which gives you the highest detail and the best Image clarity so the center of the image should be right where you need to see the real activity e Position you camera so that any potential intruder s face will have to pass the center of the image as closely as possible without allowing the camera to be tampered with e Also note that while having the cameras show some sky in the image might make the picture look nice it is also a higher level of contrast the camera has to deal with keep the sky and any other bright objects to a minimum so that the camera has the best chance of getting the image you need to identify th
66. ips out C Previous Name All cameras are by default named Camera1 It s very important that you change this to a name that will help you easily identify the camera particularly helpful when there are multiple cameras with different IP addresses connected on the network Also whilst a camera IP address may sometimes change if the NVR or router was rebooted the assigned camera name will always stay the same unless if you change it Channel The channel to which the camera has been assigned Email If you want the NVR to send email alerts as alarm events are detected then you ll need to configure an outgoing email server for the NVR to use and nfiguration choose an email address for it to send to l BASIC SETUP Enable SSL or TLS We recommend creating an account with Gmail EATE w y SMTP Server DON mail com Other O www gmail com specifically for the NVR These Pic instructions assume youre using a GMail account ull If you re using a different email see Network sender Address Advanced Email Settings on page 36 for Sender Password details Recipient Address your_email qmail com Enable SSL or TLS Enable Attach Picture SMTP Server The SMTP address of your email Interval server There are 3 preset options to select from UID smtp gmail com smtp live com or smtp mail yahoo com Send UID Other Allows for custom definintion of an outgoing email server See Network Advanced Email Settings
67. irm DDNS Type Choose the server that youre using We recommend SwannDVR youcan sign up for your free account at www swanndvr net Device Domain Name Enter the host name that you set up in your DDNS service This is the address you use to access your network For example yourhostname swannDVR net Username and Password Enter the username and password you setup with your DDNS server These do not have to match your username password combination in either your NVR or router for the sake of security we suggest making them different For SwannNVR users Your username is the email address you used to register the account The password is whatever you selected when you registered Test To check if the DDNS is working click the Test button After a short delay a message will be displayed on screen informing you whether the update was successful or not If the test is unsuccessful a message will appear onscreen informing you that the Update was Unsuccessful This could mean there s a problem with your network setup or theres a problem with the DDNS Account Name and Password you re using Network Advanced NIP NIP Servel NTP Port Particularly important if youve enabled NTP set this to the time zone where you happen to be For example people in eastern Australia Canberra Sydney and Melbourne choose GM1 10 00 whilst the Eastern Time zone in the USA and Canada is GMT 05 00 GMT stands for Greenwich Me
68. l The Setup Wizard will run automatically the first time you start the NVR The wizard will guide you through all the settings you need to get your NVR up and working specifically e Choosing your Language e Setting Video Format and Resolution e Setting the Date Format and your Time Zone e Configuring your email account settings so that the NVR can send you alerts and the NVR UID e Synchronizing the NVR s time with an online server e Choosing the settings for Daylight Savings Time DST e Changing the NVR s Admin account default password General Configuration General configuration Language Video Standard Resolution GMT 8 00 Pacific Tim Menu Date Format DDIMMIYYYY UID Language Choose the language you d like the menu system to be displayed in Video Standard Choose between NTSC for the USA Canada Mexico Japan Korea and some other regions or PAL UK Europe Australia and some other areas If this is set incorrectly images from your cameras will be distorted black and white or simply not appear at all Resolution How many pixels the NVR will output Typically you ll want to set this to be equal to the native resolution of your monitor television check the manufacturer s documentation If your monitor s native resolution isn t an option then you ll want to use the highest resolution possible without exceeding the maximum resolution of your monitor Time Zone Choose the time zone you re in It s re
69. l always be some that require a little extra configuration Routers I m using a router which doesnt support DHCP addressing or Some devices on my network require STATIC addressing You ll need to set the address of the NVR manually You ll need to e Find Your Networks IP Address Range e Create a Unique IP Address e Assign the IP address information to the NVR Finding your Network s IP Address Range First you ll need to know the IP address Subnet Mask and DNS Server of at least one other device on your network It s easiest to find these addresses by using a computer on the Same network For Windows based PCs e Open the Start Menu navigate to Accessories and open Command Prompt e Type ipconfig and press Enter e Your IP Address information will be displayed For Mac based systems e From the Apple menu select System Preferences e Click on the Network pane e Click on the Advanced button and look under the TCP IP DNS and Ethernet tabs Creating a Unique IP Address The IP Address of your computer will be made up of four groups of numbers seperated by periods aaa bbb ccc ddd The first three groups of numbers aaa bbb ccc must be the same as the other device on your network The last number ddd must be changed to something unique that nothing else on your network uses For example If your computer s IP address is 192 168 1 10 then a suitable unique IP address for your NVR will be 192 16
70. luded before connecting to the power adapter Ethernet plug The camera s Reset Power Plug Button It enables you NVR 7072 only to reset the camera s Admin password back to factory default For more information refer to the camera s user manual Supply power to the NVR using the included power adapter Connect the mouse to the USB port If youve got a TV or monitor with HDMI in connect to the HDMI port on the NVR NVR 7082 model Connect the cameras LAN Video port to any Network Camera port on the NVR using one of the long Ethernet cables provided Then connect the PoE Power Adapter it has a unique 2 pin connector to the PoE Power port on the NVR and turn the connector s locking ring clockwise until connection is secure he PoE power adapter is exclusively used to power the Network Camera ports so that each camera will not require a separate power adapter sae To Power Splitter Power T EC Adapter NVR 7072 only POE power adapter NVR 7082 only FEN j ba a Connect an Ethernet cable from the LAN port on the NVR to a spare port on your router If youve got a monitor with VGA but not HDMI connect it to the VGA output on the NVR am _ Lu N N lt aa WO gt 2 N m j ou E BASIC SETUP Connecting Additional Devices The eSATA port can be used for connecting eSATA Hard Drives to store your recordi
71. n attempt to summarize here it s easier to simply turn to page 36 to learn more e DDNS Setup Where you can configure a Dynamic DNS server to track the position of your NVR over the Internet Check out page 35 for more information on DDNS servers We recommend using SWANNDVR as your DNS service This is a free service for Swann NVR owners which we directly support To create an account with SWANNDVR go to http www swanndvr com and click the Registration button Follow the prompts to create your account G REFERENCE SwannvView Link Device Settings Video Loss Alarm Channel Enabie Alarm Motion Detection Channel The channel you re configuring the motion detection settings for Enable Whether the motion detection is enabled for the channel currently selected Sensitivity A sliding scale between 1 and 50 The number refers to the number of pixels as a percentage that have to change between frames okay this one is a little more complex than this summary will allow Seriously check out page 38 for a much more useful explanation of how motion detection works Action What you d like the NVR to do when it detects motion Typically assuming the schedule is configured to do so this will be to record video It can also be a cue to trigger an email alert or to sound the NVR s internal buzzer Alarm Video Loss Action Check boxes Whether you d like the NVR
72. n enabled the NVR will require a password to access even for local users It s advisable to enable password protection Auto Lock Time When the password protection is enabled the NVR will automatically time out whereafter it will ask for a password before returning to normal functioning The Auto Lock Time determines how long a period of inactivity will cause the NVR to lock itself again Device ID Differentiates your NVR from other devices If you don t have any other NVR s or similar devices then you can leave this as is If youve got multiple NVRs running on the same network then it s a great idea to give each a unique ID G ADVANCED CONFIGURATION System User Per eED a t o y User Name Select a name for the user you want to define The best usernames are short to the point are relevant to the specific user they re intended for are easily memorable and hard to guess Password A password can be any combination of numbers 0 though 9 between one and eight characters long Confirm Password Must exactly match the password for the definintion of a new user to be successful Level There are two default levels of access to the NVR Guests and Operators Guest By default a Guest user has access to the live images on the NVR and can search through recorded events They cannot change any settings or configure the NVR in any way Operator The default permissions of an Operator allow them to access and
73. ng takes place To backup footage e Connect a USB flash drive or a USB hard drive HDD to the USB Port on the front or rear of the NVR e Choose the camerals you want to backup footage from e From the Video Type menu select the type s of video you want to backup e Set your Start Time and End Time e Select Backup E FIIN ia a A TETEE 31 lt as 2 LL O O Lu Q gt n lt 32 ADVANCED CONFIGURATION Search Backup While the backup process Is executed the NVR will display a pair of progress meters The top one indicates the progress of the current video event the lower one shows the overall progress To end the backup process before it s complete choose Cancel Some or all of the incidents you selected will not have been copied While backing up particularly when transcoding to AVI the NVR might take a few moments to register that you ve selected Cancel Note that while the backup is in progress the NVR will be inoperable locally It will continue recording and monitoring but wont respond to the mouse being moved or buttons being pressed at least not quickly cut it some slack it s working really really hard You ll still be able to access the NVR remotely via the SwannView Link software However due to the system requirements of backing up footage the NVR s performance might be reduced Backing up footage can bea slow process
74. ngs Swann The front USB 2 0 port can be used for backing up footage to a USB Flash Drive Hard Drive HDD and applying new firmware This port can also be used to connect a USB mouse E BASIC SETUP Controlling the NVR Starting the NVR for the first time When you first boot the NVR it will automatically start the Setup Wizard which will guide you through the various setup options available The USB Mouse The easiest way to operate the NVR is to use the included USB optical mouse we put together the look and feel of the menu system specifically for mouse friendly navigation The controls are pretty easy to remember heck there are only two buttons It couldn t be simpler Left click Selects an item or confirms a choice Note Right click Wireless Mice and Bluetooth devices are NOT compatible with the NVR a Please use the USB optical mouse Returns one step from a submenu supplied Opens the menu bar from the live viewing screen Opens a context menu in some settings screens The Scroll Wheel Can be used to adjust the values of sliders and scales when highlighted by the mouse The Remote Control The NVR also comes supplied with a remote control unit Like the USB Mouse it can be used to perform all the main functions of the NVR For details of what each button does see the layout of the remote control below GD Standby Send the NVR into standby mode No recording will occur while the NVR
75. nt types e HDD Full As the name suggests this event occurs when the NVR runs out of space on the hard drive to save new footage This event is redundant if you ve got overwrite enabled as the NVR will automatically delete old footage to ensure it can continue to record e HDD Error Occurs when the NVR has trouble accessing its hard drives or when it cannot detect one at all This error could be generated by either an internal hard drive or an external one connected to the eSATA port e Net Disconnected Will occur if the NVR has problems connecting to the Internet This may indicate a problem with the NVR s configuration a fault with your network or a problem with your Internet Service Provider ISP e IP Conflict This event will occur if the NVR detects another device on the same network with a conflicting IP address It s a little like two houses with the same number being on the same street one house might get the other s mail or get woken up at all hours of the night being asked if someone named Big Bob lives there Basically it indicates that two devices are trying to use the same IP address This shouldn t occur if you re using DHCP addressing unless one or more devices is set to use a STATIC IP the static addressing method overrides the automatic assignment process Audio Warning The NVR will use its internal buzzer to emit an alarm tone It sounds like an old computer indicating an error or a large truck backing up
76. otion on page 38 for more Information about setting up and configuring Motion Detection None As the name suggests the NVR will not record anything ADVANCED CONFIGURATION Search Playback A VIET si Playback ry Backup Status Video Type Start Time End Time 00 06 2 Se Se SS ee SS See EE CS a SS Se ee ee es ae al A Rs aa Fy Es ee E a ees ea ee ee A See e E E E e E E e E e a E E A A a ee E a a ee ee ee ee A A B EA A A E A E A A A A LaSalle T A A A E RR Re RR ER a a E A E E A A a se Normal Alarm EE one The Video Search Details screen Recordings for the selected day are shown per channel by time Each recording is color coded to match the recording mode the NVR was using at the time To initiate playback Select the channel you d like to playback Note o provide the highest quality video the NVR can only playback 1 channel at a time From the Video Type menu select the type s of video you d like to playback The options are Manual Schedule Motion and All Set your Start Date Time and your End Date Time If you want to see a graphical representation of when recordings were made and what recording mode triggered them choose Details Select Search Choose which event s you want to play back and which camera you d like to view the video from To initiate playback select Play lt x LL O O m LLI Q lt gt m lt
77. r Backlight Optimize brightness and contrast levels to compensate for differences between dark and bright objects using either BLC or WDR mode This may improve image clarity in high contrast situations but should be tested at different times of the day and night to ensure there is no negative effect Mirroring Change the orientation of the image to be horizontally reversed Rotation Turn the image upside down ADVANCED CONFIGURATION Display Output The Display Output menu is where you can control how the NVR Is going to deliver an image to your television screen or monitor You ll be able to adjust items such as Transparency no N a e screen resolution and position on E your monitor VOUSe SENSITIVITY Border E e the appearance of the menus cand border Adjustment e the sensitivity of the USB mouse Resolution The number of little dots that make up an image This should be set as high as possible but equal to or lower than the maximum resolution your screen monitor can display Things change a little depending on what kind of monitor you re using and how it s connected Make sure your monitor supports or exceeds the resolution you choose or it may not be able to display The NVR has many formats available in four different aspect ratios Standard 4 3 1024 x 768 Standard 5 4 1280 x 1024 or 1400 x 1050 Widescreen 16 10 1280 x 800 1440 x 900 or 1680 x 1050 Widescreen 16 9
78. rase old recordings to make room for new ones or not Pre record Whether the NVR will cache and save footage that occurs immediately before an alarm motion event Delay How long after an alarm event or motion the NVR will continue to record for Pack Duration The amount of video that will be stored as a single pack Unless you have very specific requirements leave this at the default value Recording Schedule Use the Copy To functions to quickly assign identical schedule layouts to multiple channels at once Be careful when programming your schedule It s one of the most important aspects of setting up your NVR and if it s wrong in any way it could lead to complications later Note Do NOT select Normal and Motion Alarm based recording at the same time on the same channel this can cause conflicts in the way that the NVR interprets footage and event information 51 92 G REFERENCE SwannView Link Device Settings AQvanced Settings DONS Setup NTP Setup Email Seating P Fitter BTP Domain of IP Address MTF Port nate SoL at TLS SMTP Server SMTP Peel DONS Setup DONS Server Tepe Sener Domain Name Leer hand Pasawond Gini Passion Your NVR s Unique Dentifier pool nip ong 123 awan drimpie usemman Network General Be careful adjusting settings here if the NVR can t access the network anymore you won t be able to configure it remotely Network
79. rly when using low light or active infrared cameras We recommend that you test your motion detection sensitivity both during the day and at night to ensure your sensitivity setting is suitable for either lighting condition Some tips to customizing your motion detection sensitivity and actions e Consider how important it is to be notified of motion events as they happen Using the email alerts is a great way to be kept up to speed on what s happening but may quickly become annoying if something occurs which will generate a number of false triggers As a rule we suggest employing the email alert only on interior cameras during times that no one should be moving about in front of them e it can be important to have a complete record of a subject s movements and actions for legal reasons If your cameras capture an illegal event typically an intruder but we re continually surprised by stories from our users it is important to have as much information as possible For example images of someone in your home may not actually prove that they broke in but footage of them breaking a window does If you use a camera inside the home to trigger all exterior cameras with pre record enabled then you will have a record of how they entered in addition to what they did e Always consider what s really important Which is the bigger problem a dozen false triggers per day or missing one critical event There s no magic setting which w
80. rom the NVR A There are a few things that might help depending what s generating the email alerts Here are a few possibilities e The emails are for real events however it is telling me about it multiple times This indicates that the NVR is functioning properly but that the Interval setting for your email alerts Is too low Increasing the Interval time will decrease the number of emailalerts the NVR sends e The NVR sends email alerts when nothing seems to be happening This suggests that there might be something amiss with your Motion Detection settings or with the configuration of your sensors if used The most likely explanation is that there is something in view of your cameras which Is moving or causes the illusion of movement Have a look at Alarm Motion Detection Configuration on page 39 for some more information e The NVR keeps reporting errors such as Video Loss HDD Error or similar There seems to be a hardware or configuration fault with the NVR These are most often caused by a faulty or simply poorly connected connection or cable Check the integrity of your cables and connections Ad m EL m AJ m m 06 G REFERENCE Addendum Third Party Hardware Due to it s nature as a networked device the NVR is often required to operate with third party hardware We do everything we can to ensure the NVR is compatible with as many third party devices as possible there wil
81. s are black amp white flickering and or totally blank What s up A Most likely your Video Standard isn t set correctly for your region Check out the section on PAL NTSC System General on page 44 for more information As a rule of thumb set your video standard to NTSC if you re in the USA or Canada or PAL if you re in Europe the UK or Australia If this is happening to only some of your cameras then there may be a problem with the compatibility of those cameras If youve got them from a kit then this shouldn t be the case at all and it indicates that something quite strange is happening If you have cameras purchased seperately particularly if you ve found them online or from overseas then they might not match the standards of the cameras youve already got The NVR can only support one video standard at a time mixing PAL and NISC cameras does not work Q can t login to or unlock the NVR it says my password is wrong A The default username password combination for the NVR is admin with the password section left blank The NVR does have a default password 12345 but it should be disabled by default If leaving the password section blank doesn t work try 12345 If that doesn t work and you haven t set a password of your own that you ve forgotten then something strange has happened contact Swann technical support contact details are on the rear cover Q The NVR will boot up and show live
82. selectively open these ports allowing the NVR to communicate via the Internet If your router doesnt support UPnP you have two options You can either get a new router which we d actually recommend UPnP is such a good feature or you can manually forward ports from the router to the NVR Port forwarding is a technical and involved process recommended only for the technically inclined Nothing else uses this port The default port number is 9000 which is not used by many other devices programs However particularly if you have another NVR or NVR like device something might be using this port already If this is the case change this value to be unique HTTP Port This is the port through which you will be able to log in to the NVR e Like the server port it will need to be forwarded properly IP cl EE General MZ Advanced Send UID Default in order to ensure smooth latency free communication The default value is 85 as this port is seldom used by other devices or applications If there is another device on your network using this port you ll need to change it to be unique e This is the port number you ll need to remember when logging in remotely from a remote PC via the HTTP interace What port number s should I use If the default port numbers are in use 85 and or 9000 then the simplest solution is just to keep adding one until you find a port which is not in use So if 85 is already taken try
83. sensitive enough then the NVR will not record when it should and may not record anything at all We think that motion detection Is the best way to get your NVR to operate almost autonomously for long periods of time typically weeks to months without you having to worry about losing old footage However it can be important that it s configured correctly can you do about it Setting only part of the camera s view to be motion sensitive might be the answer This is useful in a number of circumstances such as monitoring one particular door at the end of a busy hallway or a backyard with a tree that keeps blowing in the wind Action Here you can define what will happen when the camera you ve selected detects motion Note If you ve used the Copy To feature to copy from one camera to another remember that you ll still need to set the Action for each channel independently that information isn t copied ADVANCED CONFIGURATION Alarm Motion Detection Configuration To set the MOTION DETECTION AREA In the MOTION DETECTION menu use the mouse or the arrow buttons to highlight the SETUP button for the channel you wish to setup the MOTION DETECTION AREA for and confirm by pressing select or left clicking You will see a grid of red boxes The outlined boxes mark the area that is sensitive to motion The area without the red outlines Is not sensitive to motion Use the mouse to move the cursor around t
84. sing any camera for any purpose it is the buyer s responsibility to be aware of all applicable laws and regulations that prohibit or limit the use of cameras and to comply with the applicable laws and regulations FCC Regulation for USA Prohibition against eavesdropping Except for the operations of law enforcement officers conducted under lawful authority no person shall use either directly or indirectly a device operated pursuant to the provisions of this Part for the purpose of overhearing or recording the private conversations of others unless such use is authorized by all of the parties engaging in the conversation WARNING Modifications not approved by the party responsible for compliance could void user s authority to operate the equipment IMPORTANT SAFETY INSTRUCTIONS e Make sure product is fixed correctly and stable if fastened in place e Do not operate if wires and terminals are exposed Do not cover vents on the side or back of the NVR and allow adequate space for ventilation DEFAULT PASSWORD INFORMATION To ensure your privacy this NVR supports password protection The default all access username is admin the default password is 12345 To ensure your ongoing privacy we strongly recommend setting a password as soon as possible Choose something that you ll remember but that others would be unlikely to guess IMPORTANT NOTICE Do NOT lose or forget your password To ensure that your NVR
85. ssword for your NVR as shown belowandtap to save your settings he Device Setting Device Name NVR Connect Mode P2P UID User Name admin Password 4 Next tap Start Preview to automatically check the number of channels and then you will see your cameras on screen and that s it you re connected Remember to check the Swann website for updates and more information www swann com Setting up your PC SwannView Link Software Your NVR comes with powerful remote access and interface software called SwannView Link You can setup and configure almost all aspects of the NVR from the SwannView Link interface The SwannView Link software will allow you to e view images from your NVR in real time e playback recorded footage e copy footage to your local PC and e adjust settings and configure the NVR In fact the SwannView Link software is so powerful you don t even need to connect a monitor to the NVR if there s a computer on the local network that you re running SwannView Link on For quick and easy configuration of the NVR s settings recording quality and schedule we suggest using the remote interface in SwannView Link How to install SwannView Link e Insert the included CD into your computer Locate the file called SwannView Link and run this file e You may be asked by UAC User Account Control to allow SwannView Link to make changes to your system Select Allow or Continue e You ll see
86. stments In the Alarm gt Action menus will change the NVRs behavior even if it is set to Motion Recording mode see Advanced Configuration Alarm Motion Detection Action on page 41 This example image shows some of the NVR s recording modes lf the NVR was started with this shedule the selected channel in this case CH1 would e Not record anything from midnight 00 00 to am 06 00 Record based on Motion from 6am 06 00 until 6pm 18 00 e Record constantly from 6pm 18 00 until midnight 00 00 Recording Modes There are three types of recording to choose from Normal The NVR will constantly record for any period where Normal is selected You wont miss anything but constant recording will fill your hard drive very quickly The NVR does record the equivalent of a DVD film every hour on every channel so that s rather a lot of data Typically we suggest Motion as a better recording mode for most users Motion The recommended recording setting for most applications The NVR will only record when it detects something moving In front of a camera and will then only record footage from the camerals that do detect motion unless you alter your Action settings Alarm Motion Detection Action on page 41 to include other channels Before setting any of your schedule to Motion ensure that Motion Detection is properly configured for the channel s you want to associate with it See Alarm M
87. t some of the features this NVR offers and how to get the most out of them Oh my this is a big manual How long will this take Yes but you won t have to read all of it you should be up and running by page 20 It can take a few hours to connect everything and run through the setup procedure The latter part of this manual is for advanced users only the NVR is seriously configurable the out of the box settings do a great job in 90 of situations but some users will want to get into the nitty gritty detail so that information is presented for those who need it The Basic Setup The default settings will cover most basic installation requirements of the NVR To get the most out of your hard drive we ve configured the NVR to record only when it detects motion that way you won t fill the hard drive with video of nothing happening Before installing anything connect the NVR and cameras and test your system We ensure everything is working properly when we ship them out but sometimes things can be damaged intransport and occasionally components can fail Better to find out now before everything is fixed in place Getting the NVR Setup There are three stages to getting your NVR set up If you want to use the default settings you ll only need to complete steps one and two Stage 1 Connecting the NVR page 7 to page 10 This section details what you can connect to the different inputs outputs of the NVR
88. the other hand low sensitivity levels 20 or higher increase the risk that a significant motion event such as an intruder will not trigger the motion detection to record Check the Motion Detection settings both during the day and at night In low light conditions or when your cameras are using infrared night vision the NVR may be more or less sensitive to motion depending on your unique circumstances The difference might be very dramatic Weather The weather conditions are going to affect your motion detection Dramatic weather phenomenon such as heavy rain strong winds lightning and so on may trigger the motion detection with surprising frequency On the other hand things like fog mist and other obscuring kinds of weather might mask or obscure something moving to the point that the NVR fails to detect them Here are a few steps you can take to minimize the amount of noise in your images e Try adjusting the Image Settings see Display Camera on page 24 for details to fine tune the brightness and contrast to get a more stable image e Limit the motion sensitive area to only the areas in view that a target could be In particular large featureless areas in the cameras view are the ones most likely to give false triggers turning off the motion sensitivity to any area a target cannot move infront of will help reduce false triggers Note The motion detection feature will seem more sensitive at night particula
89. the recording on or off If you don t want to worry about setting Pack Durations you can leave it on the default value it will make little difference to the day to day running of the NVR lt x LL O Q m LLI Q lt gt m lt 27 gt Q gt Z O m O Z wu D z 28 ADVANCED CONFIGURATION Recording Schedule Venu EZ Encode Option schedule Camera No Enable Hour 00 tle Sun ttt E von ft Tu BREE Wed BRR Thu PT TTT Ty Fri ld Shut Down Sat BREE Normal Motion None Default Important Guidelines The schedule presented on screen applies to one channel only over one whole week Use the Copy To functions to quickly assign identical schedule layouts to multiple channels at once Be careful when programming your schedule It s one of the most important aspects of setting up your NVR and if it s wrong in any way it could lead to disastrous complications later Copy To There are two Copy To buttons on the Schedule Menu screen Copy To Channel Located at the base of the screen with Default on one side and Apply on the other This will allow you to copy the schedule from the channel you re editing to another channel or channels Note The Action Options for Motion Detection will affect the way the schedule works By default all channels are armed to use Motion Detection as their recording mode Any adju
90. ting system as well as the levels set on speakers or amplifiers connected to your system CPU Loading How hard your computer is working to decode and display images as they arrive from the NVR If this is consistently high you can try e disabling multiple monitor setups The SwannView Link application doesn t support hardware acceleration across multiple monitors Disabling all but your primary monitor will greatly increase performance e reduce the number of video feeds being displayed Select a channel and click Stop to disable the monitoring e switch to single channel view 49 50 G REFERENCE SwannView Link Local Settings Preview Playback Record Path C RecordFile Download Path CiDownloadFile snapshot Path Convert to Ay The local configuration screen is where you can customise how SwannView Link will store and process footage on the local PC when you download it from the NVR Record Path Where SwannView Link will save recordings if you select Record from the Preview screen Download Path Where SwannView Link will save footage that you ve downloaded from the NVR Snapshot Path Where SwannView Link will save still images captured using the snapshot function Convert to AVI When selected SwannView Link will use your PC to transcode footage from the NVR s native format H 264 into a format that your computer indeed almost any computer will be able to playback without special software
91. to send an email alert or to sound the NVR s internal buzzer Arm Schedule The times of day week you d like the NVR to be armed to detect video loss Alarm Exception Exception Type What event type youd like the NVR to react to By configuring the Action for these events you can create any combination of audio alerts see below or auto emails to be sent for different event types Audio Warning Sounds the NVR s internal buzzer Send Email Commands the NVR to send an email alert Show Exception Shows any alerts that occur at the bottom right corner of the main screen Double click on the alert notification to see details 33 G REFERENCE G REFERENCE SwannvView Link Settings Genera West Standard Tene Zona Date Format Sysiom Time Cig version Fw Version Details Maintenance Enable auto reboot And reboot at Firmware Upgrade System intoemaben 0 Semngs Shut Down Corfigurabon NTSC CMT 3 00 Paaie Time S8Ca 17022012 Device HDD Operates in the same way as the HDD management menu in the NVR menu Rather than attempt to summarize here it s easier to simply turn to page 43 to learn more System General System Information Maintenance Operates in the same way as the System submenus in the NVR menu Rather than attempt to summarize here its easier to simply turn to page 44 to learn more Troubleshooting Q The images from my camera
92. tric shock Avoid dusty locations Dust has a tendency to build up inside the NVR case leading to a high risk of failure or even fire Only install the NVR in a well ventilated space Like all electronics the circuitry and hard drive in the NVR produce heat and this heat needs a way out Do not open the NVR case except to install swap the hard drive inside There are no user serviceable parts inside Do not cut or modify any cable for any reason Doing so NVR Front Panel Installation Guidelines will void your warranty as well as pose a great risk of fire or electrical shock Do not expose the NVR to sudden bumps or shocks for example being dropped The NVR is as robust as possible but many of the internal components are quite fragile Remember that the NVR is in all likelihood going to be left on 24 hours a day 7 days a week Keep this in mind when choosing a location for installation Never open the case whilst the NVR is plugged in and never turn the NVR on whilst the case is open Power LED Solid red indicates the NVR is supplied power and turned on HDD LED Blinking green indicates the NVR is writing to reading from the installed hard drive LAN LED Solid blue indicates the NVR is connected to the network For connecting USB external storage to the NVR for backup or for applying new firmware am _ Lu N N lt aa dNLlas JISVa E BASIC SETUP NVR Rear Panel DC 12V Pow
93. u want to be prompted for the user account s password when accessing the main menu Display wizard when booting up checkbox Select this if you want the NVR to automatically run the configuration wizard when X it boots up You can also run the wizard at any time by clicking the icon on the NVR menu bar Default Password Information To ensure your privacy this NVR supports password protection The default all access username is admin If the NVR asks you to log in before you ve set a password enter admin as your username and leave the password blank This will give you access to all areas of the NVR The password function is disabled by default However if you re asked for a password the default is 12345 To ensure your ongoing privacy we strongly recommend setting a password as soon as possible Choose something that you ll remember but that others would be unlikely to guess If you do manage to lock yourself out of the NVR you ll need to contact us at the Swann Technical Support Telephone Helpdesk the number is on the back cover Finishing the Setup Wizard When you click Finish the NVR will update and save your settings It may reboot while doing so am _ Lu N VY lt aa 0 gt 2 Wn m j ou 3 BASIC SETUP E BASIC SETUP Setting up your Smartphone or Tablet Have a Smartphone or Tablet Then head to the respective Apple App Store or Google Play downloa
94. unction before upgrading the firmware Configuration Export Creates a file containing all the settings you ve customized including your recording preferences schedule user list and so on To export your settings e Insert a USB flash drive into the USB port on the front of the NVR Ensure it has enough free space a few MB is sufficient the file is less than 50KB and that it is not write protected e Choose Configuration Import Export e You ll see a file browser showing the contents of Epse the storage device fo Co e Click Export to save your settings vA s iR e Exporting your settings will overwrite any previous settings you ve saved to that flash drive If you want to do sequential configuration iE a o _ exports you ll need multiple USB drives or z T m 7 04 04 11 08 28 rename the file using a PC advanced users only Configuration Import Operates in the same way as the Export function but is used to load a previously saved configuration file Locate the file you want on your flash drive it will be called config time date tgz Loading the file will cause the NVR to automatically reboot 47 48 Chapter Reference G REFERENCE SwannvView Link Interface CO OP lia TH a Preview Playback Setup a EPE j N m Fro ral Pga 17 1916 TH 7E Preo t ie SS Main Viewing i Hita Playback and Backup Links Preview The default live view screen of SwannV
95. ur images Position Settings Select the position of the channel name and record date labels that are overlaid on the screen Mask Check Box Turns the masking function on or off Mask Setup Creates a black privacy overlay which masks part of your images Will affect recordings Display Output Resolution Set the screen resolution to output to your monitor Transparency How transparent you want the NVR menus to be Mouse Sensitivity Adjust the sensitivity of mouse movements Dwell Time Select how long channels will be displayed when usingauto sequence mode Audio This function is not supported by the camerals supplied with the NVR Recording General Encoding Parameter Choose from the main stream or sub stream to configure Main Stream The way the NVR will internally process and record video Sub Stream The way the NVR will encode and send video to a remote device such as the PC you re using to access the NVR Record Audio Check Box This function is not supported by the camerals supplied with the NVR Resolution How many pixels Little dots make up your image Frame Rate How many images per second the NVR will capture Realtime is 30fps NTSC or 25fps PAL Max Bitrate The maximum size that your video files will be The higher this is set the better recordings will look however they ll also fill the hard drive faster Recording Advanced Config Overwrite Whether the NVR will e
96. use to record video The higher the bitrate the more Space each recording will take up on the hard disk Generally Speaking recordings encoded at higher bitrates will be of better quality especially when recording movement The main stream uses a variable bitrate to record video the more movement occurs In the video the higher the bitrate will have to be When there s little movement in view the NVR will The Recording Encode menu allows you to alter and customize how the NVR records footage and encodes the files Encoding is a term which refers to the compression algorithm a fancy computer term for make the file smaller while retaining visual quality used by the NVR You can choose and alter e the resolution per channel e the frame rate how many images per second the NVR records and e the data rate of each video stream The higher the data rate the better your images will look but the more space they ll require on your HDD automatically reduce the bitrate to conserve HDD space If the amount of movement in a recording would require a higher bitrate to accurately record than what you ve selected as the maximum the NVR will attempt to preserve as much of the quality as possible by applying compression to the image This compression will take the form of irregular fuzzy blocks over segments or the entire image If you encounter this it indicates that you might need to Increase the ov

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