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1. VOYARIS SAFEGUARD COMPANION ZL PC100 www voyaris com Safeguard Companion User Manual Voyaris ZL PC100 User manual Document Title Safeguard Companion User manual Date 01 09 2010 Document Control ID Safeguard Companion UM009 ven 5 504 491 Copyright This document contains proprietary technical information which is the property of CBC AMERICA Corp copying of this document and giving it to others and the using or communication of the contents thereof are forbidden without express authority All specifications supplied herein are subject to change without notice at any time Copyright CBC AMERICA Corp 2010 Voyaris Safeguard Companion Page 2 of 13 Voyaris ZL PC100 User manual Contents CONTE oe NTN 3 ES aha ote Uo 074 NS 4 2 Getting Sta COn a sa 5 PSN 5 2 2 Battery Caren SR 5 2 3 Install SIM Card your phone may already come with a SIM card if so skip this step 6 3 PROGUCE ere se 7 3 Appearance asia ae ce cote ASA ees G 7 33 ICON DE SCH PU nd 8 A Basic FUNCUO Nacida alta 9 4 1 Turning the Chapman Companion on OF Off ooooooocccccccccnnnnnnnnnnnnncncnnnos 9 4 2 UNIOCKING SIM PIN ecos 9 4 53 Speed Dial Gallinas anta 9 4 4 Make an Emergency Call cccccccocnoooooonnncnonoccnononanonononnnononoccnnnnnanonononos 9 5 FUNCTION IM EN Miss said A 10 Menu TOO sai rd ia 10 TAA ON NN 10 2 Check da oe 10 A A A AA 10 A SUNN 10 SN 10 HAN NN2. administrators It is not in the delivery list of Companion 2 2 Battery Charging e Please connect AC power adapter to the Companion for battery charging e Insert the AC power adapter into a working electrical outlet e During charging the battery capacity indicator icon area will flash periodically when charging at power off status charging indicator on the screen means the Companion is charging e When the capacity indicator in icon area is full and doesn t flash any more the charging process is complete If your phone is charged in power off status the charging complete screen will also display e You can also charge the battery by USB cable which connects the Companion to your computer e Charging process usually takes about 3 hours Voyaris Safeguard Companion Page 5 of 13 Voyaris ZL PC100 User manual Note Before your first time using the Companion please fully charge the battery approx 3 hrs first time 2 3 Install SIM Card your phone may already come with a SIM card if so Do Not follow the process as shown amp Turn off the Companion remove the battery cover and battery O Move the SIM card slot cover up pull it up and insert the SIM card into the SIM card slot according to the direction shown then close the cover and pull it down to lock O Install the battery and close its cover Voyaris Safeguard Companion Page 6 of 13 Voyaris ZL PC100 User manual 3 Product Overview 3 1 Appe
3. N 10 Te Lo go REE AA EE DE 10 ST NEON 10 OG MECK OP EEE TN EE NR 11 A A A O 11 ST MN 11 SSN NN 12 EN EE O ET AR ee 12 A og RE NE EE RV EE EE NE RE 12 SAN NNN 12 6 TrOUDIeSNOO UNO cantando 13 6 t TEOU DIG S NO OTIN BE recorro ere 13 Voyaris Safeguard Companion Page 3 of 13 Voyaris ZL PC100 User manual 1 Introduction The Companion is a powerful GPS phone for personal tracking With superior receiving sensitivity fast Time to First Fix TTFF and Quad Band GSM frequencies 850 900 1800 1900 its location can be monitored in real time or periodically reported to the Voyaris LBS Web site called the VOYARIS com The Companion communicates with the Tracking server through the GPRS GSM network to send status reports of Emergency SOS Geo fence boundary crossings Low Battery or scheduled GPS position tracks among other advanced features Users can easily dial a preset phone number by using one of the four quick dial buttons or the SOS button Many of the features and functions of the Companion can be modified from the Voyaris system Additional phone numbers can be programmed into the Companion by November 1 2010 Voyaris Safeguard Companion Page 4 of 13 Voyaris ZL PC100 User manual 2 Getting Started 2 1 Parts List O Companion O 850mAh Li ion battery AC power adapter USB earphone 3 OT gg 4 est rA ue O Mini USB Data Cable M Please note this data cable is only for backend server developers or
4. arance LCD Screen Mini USB Interface Power Key Volume Key Left soft Key Right soft Key 4 Speed Dial Keys SOS Key 0 3 2 Keypad and MINI USB Interface Description Keypad Function description Power Key e Hold down this key to turn on turn off the Companion e In standby screen press this key to lock unlock the keypad Volume Key O In standby screen press this key to Increase or decrease the keypad volume O While talking press this key to increase or decrease the voice volume In the menu screen press this key to scroll up or scroll down e Press this key to set alarm time Left soft key O In standby screen press this key to enter the main menu O Press this key to perform the function of the prompt displayed in lower left corner of the screen Select a contact and then press this to dial a call When there is an incoming call press this key to answer the call Right soft key Press this key to perform the function of the prompt displayed in lower right corner of the screen O While talking press this key to end a call Voyaris Safeguard Companion Page 7 of 13 Voyaris ZL PC100 User manual Right soft key e When there is an incoming call press this key to reject the call e In standby screen hold down this key to switch General and Silent mode Speed dial O In the standby screen press this key to show the preset contact 1 2 3 4 key O Inthe menu screen press Speed dial I or 3 key to
5. current time and date of the Companion according to the established format Set Format Set time and date format Language Select the current language LCD Backlight Set Backlight level LCD Contrast Set Contrast level Auto Keypad Lock Select from 5 sec 30sec 1 min and 5min keypad will be automatically locked when standby If you select off the keypad will not be locked automatically O Auto Answer Select on off auto answer function When this function is activated the Companion will answer incoming calls automatically 5 6 Alarm The Companion can set five alarms and hold the alarm even when the phone is powered off Select one alarm and configure the settings like turn on off time Repeat Snooze minutes and Alert Mode 5 7 Contact There are three items in this menu e Speed Dial This will show the speed dial keys numbers from 1 to 4 e Controlled Contact This will show all controlled numbers Press the Send key to dial the selected number o SIM Contact This will show all numbers saved in the SIM card Press Send key to dial the selected number Note This menu only shows when the Companion is set to use the SIM card contracts function Oo SOS number This will show the current SOS call number 5 8 Safety info Please do not immerse the device in liquids Please do not store the device in wet dirty or dusty environments Please do not expose the device to extreme temperatures Plea
6. ed to be replaced Replace the batteries When you cannot get a signal the phone Please move to an area with a strong will continue to transmit in order to find a signal or temporarily turn off your base station thereby expending large 8 p y tu you amounts of electricity will cause the device standby time to decrease Unable to turn on The battery is empty Look at the remaining electricity the device or recharge SIM card SIM card is damaged Contact your service provider malfunction SIM card is not properly inserted Confirm SIM card is properly Inserted There is a foreign substance on the metal Use a clean cloth to wipe off the metal surface of the SIM card contact point of the SIM card Unable to connect Expired SIM card Contact your network provider with the network Outside the GSM service area Consult your network provider for network area coverage Please move to a place with a better signal Incorrect PIN Consecutively enter the wrong password Contact your network provider number three times Unable to charge Battery or charger is damaged Replace the battery or charger Voyaris Safeguard Companion Page 13 of 13
7. h is PIN code protected you must enter the correct PIN to unlock the SIM card before using the Companion Press Speed Dial 2 4 key to scroll the rectangle outline on the screen sideways Press SOS key to enter an appropriate number press Right soft key to clear mistakes Finish by pressing Left soft key If the correct Pin number has been entered you will see a Code accepted message displayed on the screen Note You generally have 3 attempts to enter the correct PIN code otherwise the SIM card will be locked and you have to contact your SIM card provider to get the PUK code to unlock your SIM card 4 3 Speed Dial Call O User can preset 4 contacts by the Voyaris server and the four numbers are the Speed Dial number 1 2 3 4 O When you want to make a phone call first press Speed Dial x key and then press Left soft key to call this preset number O Press Right soft key to end the call while in dialing process If the call is received it will be in the talking state O Press Right soft key to end the call while in the talking state 4 4 Make an Emergency Call O When in an emergency situation hold down the SOS key until the phone vibrates indicating that the SOS Emergency call has been made Voyaris Safeguard Companion Page 9 of 13 Voyaris ZL PC100 User manual 5 Function Menu Menu Tree 1 Call History 1 1 Missed Calls 1 2 Dialed Calls 1 3 Received Calls 1 4 Delete Call Logs 2 Check GPS 3 Messages 3 1 I
8. nbox 3 2 Delete Inbox 4 Sound 4 1 Alert Mode 4 2 Ring Tone 4 3 Ring Volume 4 4 Keypad Volume 4 5 Alarm Tone 4 6 Message Tone 5 Setting 5 1 Time and Date 5 2 Language 5 3 LCD Backlight 5 4 LCD Contrast 5 5 Auto Keypad Lock 5 6 Auto Answer 5 7 Restore Factory Setting 6 Alarm 7 Contact 7 1 Speed Dial 7 2 Controlled Contact 7 3 SIM Contact optional 7 4 SOS number Note The SIM Contact menu only shows when the Companion is set to use SIM card contacts function 5 1 Call History The call History stores the last twenty missed received dialed calls Press Left key to enter the Call History menu There are 4 items in this menu Missed calls Dialed calls Received calls and Delete call logs respectively Press Speed Dial 1 3 keys to scroll through these items and press Left soft key to select an item Voyaris Safeguard Companion Page 10 of 13 Voyaris ZL PC100 User manual Missed calls list missed calls Dialed calls list dialed calls O Received calls list received calls Delete call logs When the record is not empty you can delete the record of Missed Calls Dialed Calls and Received Calls or select the Delete All option to delete all call records 5 2 Check GPS Press Left soft key to start Check GPS function The Companion will open the GPS screen and try to get a GPS fix When the Companion gets a successful GPS fix it will display the location information includi
9. ng longitude latitude speed etc Then according to the home city and daylight saving setting the Companion will automatically adjust system time with GPS UTC time Note The Home city which you selected corresponds to the different time zones 5 3 Message There are two items in this menu Inbox and Delete Inbox eo Inbox The Companion will notify you when it receives a message If you do not read it immediately an unread message icon appears in the icon area If there is no room to store the message you will see the blinking icon of the new message on the screen Press the Left soft key to read the details of the message in the message list If you want to delete this massage press the Left soft key to delete and confirm this by pressing the Left soft key again Note The Inbox size limit is 200 The messages store in the phone Oo Delete Inbox Press Left soft key to delete all messages in inbox and confirm this by pressing the Left soft key again 5 4 Sound There are six items in this menu Alert Mode Ring or Vibration Ring Tone 25 ring tones Ring Volume Level to 7 Keypad Volume Level to 7 Alarm Tone 25 ring tones Message Tone 10 Tones or Silent Voyaris Safeguard Companion Page 11 of 13 Voyaris ZL PC100 User manual 5 5 Settings There are seven items in this menu O Time and Date Set Home City Select the Home city from the 77 cities that are listed Set Time Date Set the
10. page up or down e In most submenus press Speed dial 2 key to return the previous menu press Speed dial 4 key to open the next menu SOS key O In any screen hold down this key till it vibrates indicating that the SOS Emergency call has been made e When unlocking the SIM Card press this key to enter a PIN number MINI USB Interface Description Mini USB Interface Plug in the AC power adapter to this interface for charging battery e Before you use the USB earphone insert it into this interface Note In this manual the phrase press the key refers to pressing and thereafter releasing a key Hold down a Key refers to pressing a key and keeping it depressed for 2 seconds or longer 3 3 Icon Description Icon Exp bin Display Place il Signal intensityofintemet Liconarea GPRS connect iconarea Keyboardis locked ficomares Silent mode activated icomarea Earphone mode activated icomarea Ringmode o o o o o ficonarsa Vibration mode ioaea Receive shortmessage conan ane a i 2 Startup alarm icon area Display batteries energ icon area Missed calls icon area Voyaris Safeguard Companion Page 8 of 13 Voyaris ZL PC100 User manual 4 Basic Function 4 1 Turning the Companion on or off O To turn the Companion on please hold down the Power key O To turn the Companion off please hold down the Power key 4 2 Unlocking SIM PIN If you insert a SIM card into Companion whic
11. se do not place the phone in or near microwave emitting devices Please do not operate or store the device near flammable materials Please do not use the device in restricted areas without permission Avoid dropping throwing or putting heavy pressure on the device Please do not attempt to or actually open or alter the device or any of its accessories from its casing in any way O Only use authorized approved accessories with the device Voyaris Safeguard Companion Page 12 of 13 Voyaris ZL PC100 User manual 6 Troubleshooting 6 1 Troubleshooting Trouble Possible Reason Solution Using the device in an area with poor reception such as near tall buildings or in a basement where radio waves cannot be transmitted Poor reception Try to avoid Using the device when the network is Try to avoid busy such as during rush hour when the lines are full making it impossible to get through Related to the distance from the base You can request that the network service provider provide a service area plan station built by the network Echo or noise Caused by poor network relay can bea Hang up and redial if the relay is this regional problem may clear the problem Some calling regions have poor lines Shortening of the Standby time is related to the network Please temporarily turn off your device standby time system as you are located in an area with poor reception Batteries ne
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