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1. The telephone numbers of the call groups are Call group 1 000 Call group 2 000 Call group 3 9000 Call group 4 000 Example The telephone system is being used in a sales office Call group 1 is assigned tot the sales team with the extensions 23 24 and 28 You wish to talk to somebody from the sales team ED Pick up handset You will hear the internal calling signal e00 Dial telephone number You hear the calling signal The telephones of call group 1 pf the call group are ringing ED One subscriber in the call The connection will be made Have your call group takes the call y Hang up End of call Call groups can also be used to forward external calls with notification 24 Operation Do not disturb Every extension can be programmed in such a way that the telephone will not ring on incoming calls do not disturb This function can be activated at your telephone by dialling the code number You can still place calls yourself With help of the PC configuration software you can grant or deny authorisation to activate this function individually for each subscriber Activate do not disturb ETD Pick up handset You will hear the internal calling signal 00 Dial for do not disturb You will hear a fast dialling signal as acknowledge y Hang up The telephone will no longer ring with incoming calls external calls internal calls person calls door bell calls The caller will here the calling signal Deact
2. e This telephone system has been developed and manufactured in compliance with the Standard Safety of Information Technology Equipment EN 60950 You may only connect equipment that also complies with this or an equivalent Standard resp Directive e Installation has to be carried out professionally Installation work regarding mains voltage connection may only be performed by a professional and authorised electrician VDE 0100 has to be observed e Incase of any malfunction the AC adapter has to be removed from the mains outlet and the external lines have to be disconnected Install the cables with care so that nobody can stumble across them e Connect cables only to the appropriate jacks or connectors e Connection cables may not be bent above a certain extent they may not be pulled or stressed mechanically e Connection cables may only be installed inside of buildings 54 Planning and installation The telephone system may not be installed or operated in the following environments e Outdoors e n damp rooms bathroom shower swimming bath e Near to explosives e n location with direct sunlight e With ambient temperatures below 0 C or above 40 C e With heave vibrations e In dusty environment Environmental compatibility With intended use their will be no contact with any material that can be hazardous to your health All plastic parts of this device consist of partly recycled granulate Our packing mat
3. ee ese ee ee ee ee ee ee Re Ee ee Re ee 70 AAA EE ARK EK NR eN ARE ee gek ob Ge N Ge Red gs 72 General General This Manual as well as the telephone system it refers to are subject to change without notice An up to date version of this Manual is available as pdf document at www tiptel com Texts and depictions in this document were prepared with utmost care mistakes however cannot be rule out completely The publisher will not assume any liability for errors or their consequences 2008 Tiptel com GmbH Ratingen All right reserved Scope of delivery The carton box of this telephone system contain s e Telephone system with AC adapter e Two telephone line cords e USB cable for connection to a PC e CD ROM with drivers and configuration software e Users Manual e Wall mounting set 2 screws and 2 rawlplugs Y 6mm Notes on this Manual This Manual describes the analogue telephone system tiptel 2 8 USB To make sure that apart from the basic functions you will also be able to make use of the numerous features and advantages of this telephone system you should keep this Manual available also after the installation To have better overview this Manual is split up in three sections dealing with the three main issues Operation Chapter Operation deals with all settings that can be carried out from each of the telephones via the keypad that are connected as internal extensions of the telephone system To make sure that all subscribe
4. 29 COMME GIONS os la Ee 56 D Day and night settings 47 Do not disturb A ie 25 E Environmental compatibility 55 68 External call ESE eos meet ok Ee 12 External line authorisation 32 F AE A 26 Fax switch installation 63 A er EED RED DE SR DEE 5 Features subscribers i s EE DE 18 Firmware UDG ALES ee ERK MG 65 Functional TES ER EE GE 62 H OIC maas dataci n 22 How to use this Manual 4 l MACAO star a ai dd caidas 8 Internal telephone Calo raci n 12 M Mains power failure 11 P PC configuration software 29 PC connection 63 Person call urgency call 23 PICK U Diens piana 18 Q QUE eeo EE Ed 14 Query with call forwarding 14 R Reserve an external line 19 Res t DUO nad SE S 64 Room Monitoring EE cad a accel ar 25 S Safety notes ii ERENS ie 54 SCOPE of delivery es Ee eg Ee 4 A o a Ol Po 66 Set up call waiting signalling 43 A Ee EE 29 Short messages SMS esse 44 Signal call waiting iaa 21 SMS terminal unit support 44 Speed dalla ER es 20 Switch off tone dialling 22 T Targeted external line access 13 leetrieal dale RE a es 72 Telephone DOOK cure 20 Telephone line cords 4 Telephone number laf ten 10 Tel ONE Ee EG Ee EG 7 Trouble s
5. Configuration and settings ies RE ati 29 PE config ratiorn SOW EE cali 29 The programming telephone iese EE ii 31 External line authorisation ss Ee OE RE ee eS Dee o Pe ees 32 Setting up external IMEACCOSS ER ER RE EG ERGE EE Ke Wees cli Ee Re ee 32 Setting external call signalliNg ee ee ee ee Re ER Ee Re Re ee ee ee ee ee ee ee 33 Call forwarding with external call8 ee ee ee ee ER ee ee ee ee ee ee ee ee ee 34 Activate automatic external line ACCESS ee ee ee ee ee ee ee ee ee ee Re ee 35 JA OR RE ER Ee 36 Setting up blocked numbers esca EE tad BE Be ee see Se Re De DE 37 Contents Activate deactivate caller ID CLIP seus Es ia 42 Set Up call waiting signalling voor 43 SMS terminal unit SUPPOMT eee cece cece ecee ee Re ee ee Re ee Re ee ee ke ee ee Re ee Re ee ee ke ee ee ee ee ee nt 44 Switching between day and night settingS iese ee ee ee RR Re Re ee 47 S tdoor bell SIGMA ale AA ME HO OE EE N 48 Set door opener authorisation ese ee RR RA ee RA Re Re Re ee 49 Set duration of door opener actuatiON ee ee AA ee ee Re 50 Set direct access to door intercom SYSTEM iese ee Re ee Re Re ee Re ee 50 Pharmacy eed oe EA RE pen gee AL OE EA 51 Miscelaneos ee OR EO daa 52 Settirig ot time and date EE ES Ge Ee a I ca te ad sen De 52 Audio sample of music on hold esse ii ee He Ee eek Ak ER 53 Restore factory default settings esse ee ee ee Ee ee ee Ee ee ee ee Re ee ee ee 53 Plann
6. can make a reservation for that line by dialling the code number 90 As soon as that line is no longer busy you will be notified by a call back By picking up the handset you will automatically get that line ED Pick up handset You will hear the internal calling signal O Dial code number for external line The external line is busy You will hear the access busy signal 00 Dial code number DO for reserving You hear the acknowledge signal the external line If you do not hear that signal that line already had been reserved by another subscriber There can only be one reservation at a time y Hang up The external line has been reserved The external line is no longer busy You geta call back Your telephone rings ED Pick up handset Your telephone is connected with the external line You hear the external dialling signal Dial the number you wish to dial As you have already been connected with the external line you do not need to dial the corresponding code number 19 Operation Speed dialling With speed dialling external numbers saved to the central telephone book can be dialled on the external line automatically Frequently used telephone numbers so can be used comfortably by all subscribers Programming and maintenance of the central telephone book is made via the PC configuration software Up to 100 entries can be saved Each entry is assigned with a speed dial number between 900 and OOO the name of the target subscriber and h
7. 24 y 4 Hang up Programming is done g up g g Telephone 21 22 23 24 25 26 21 Blocked numbers on 8111 8112 8113 8114 8115 8116 8117 Blocked numbers off 8101 8102 8103 8104 8105 8106 8107 8108 8100 Activate deactivate authorisation for long distance calls The dial lock for long distance calls blocks all numbers starting with a zero 0 It can be activated deactivated for every telephone individually Die Programming can be carried out via telephone 21 according to the table below In the factory default settings dial lock for long distance calls is off Example Activate dial lock for long distance calls for telephone 24 A 1 Telephone 21 Pick up handset You will hear the internal calling signal 00000 2 Dial code number VOOOO Activate the programming level You hear the acknowledge signal Activate the programming level You hear the acknowledge signal 0000 3 Dial code number OOOO to You hear the acknowledge signal Dial lock for activate dial lock for long distance calls long distance calls for telephone 24 is for telephone 24 activated y 4 Hang up Programming is done mone at zz ao 4 os le oo ala 38 Configuration and settings Dial lock for long 8211 8212 8213 8214 8215 8216 8217 8218 8210 distance calls on Dial lock for long 8201 8202 8203 8204 8205 8206 8207 8208 8200 distance calls off Entering blocked numbers Blocked numbe
8. 64 Planning and installation Firmware update via the update server Push the reset button while in normal operation for 10 seconds The power LED starts flashing Once you release the reset button the telephone system will call the update server by using external line 1 The telephone number of the server is pre set but if necessary can be changed via the PC configuration software s expert mode LED L1 will go on and LED Service will indicate data communication The firmware update will take appr 5 minutes The firmware will be transferred as modem signals and will be saved to a buffered RAM Once the transfer is completed all incoming data will be verified and in case of a positive result transferred to the programme memory All LEDs will go on and off again one after the other As soon as the new firmware has been installed the telephone system will re start After the re start the Power LED will indicate readiness for operation Optional door module The telephone system can be upgraded by the door module TSM1 that can be installed within the system s cabinet can simply be plugged onto multi pin connector on the telephone system s printed circuit board The door module provides you with interfaces for a 4 wire door intercom system a door bell and a door opener The door intercom system as well as the door opener can be operated via internal telephones connected to the telephone system With the pharmacy function also an external t
9. Telefax 044 843 13 23 with costs Please consult your telephone company if you have any questions on your telephone connection 66 Annex Warranty Your contact for services included among the warranty obligations is the specialist dealer from whom you bought the device Tiptel com GmbH Business Solutions will grant a warranty of 2 years from the date of handover for the material and for the manufacturing of the telephone system Initially the purchaser shall have only the right to subsequent performance Subsequent performance entails either repair or the providing of an alternative product Exchanged devices or parts shall become the property of the specialist dealer If subsequent performance is unsuccessful the purchaser can request either a reduction in the purchase price or withdrawal from the contract The purchaser must notify the dealer of any defects without delay Proof of the claim to warranty shall be furnished by standard proof of purchase till receipt or invoice The claim to warranty shall expire if the purchaser or an unauthorised third party tampers with the device Damage caused by improper handling operation storage or by force majeure or other external influences shall not be covered by the warranty The warranty shall not cover any consumables e g batteries or defects that only slightly impair the value of serviceability Claims for damage caused by transport shall be asserted to the shippi
10. code number 0 for external line access you will hear the busy signal The access to an external line is off The signalling of external calls is on e No external line authorisation You cannot take external calls You cannot dial via the external line The access to an external line is off The signalling of external calls is off In the factory default setting all telephones have full external line authorisation Setting up external line access The external line access entitles the subscriber to dial telephones numbers via the external line i e to place outgoing calls The external line access can independently set up for both external lines for every telephone individually Programming can be carried out via telephone 21 according to the table below In the factory default settings external line access in on for all telephones 32 Configuration and settings The telephone system has been designed for use with 2 external lines In case you are only using one external line it is strongly recommended to disable access to the second external line which is not in use Activate deactivate external line access Example Access to external line 1 for telephone 23 shall be deactivated ETD 1 Telephone 21 Pick up handset You will hear the internal calling signal 00000 2 Dial code number Programming level is on You hear the acknowledge signal e00 3 Dial code number to You hear the acknowledge signal Telephone deac
11. left can continue their call Switch off tone dialling temporary With internal connections tone dialling detection is active The detection by the telephone system of DTMF dual tone multiple frequency signals generated by the telephones can temporarily be deactivated This can make sense and is necessary if e g you would like to remote access an answering machine or you wish to send DTMF signals as data Tone dialling detection can be switched off by pressing the key during an internal call 22 Operation Person call urgency call The telephone system provides you with the option to call all extensions simultaneously with an individual ringing signal Telephones with a standard ringing signal will play back the ringing signal in the same rhythm is will be turned on and off There are seven individual call rhythms available for person or urgency calls which can be dialled via the code numbers 71 through 77 In case the subscribers shall be assigned with an individual person call by using this individual call rhythm this particular person can be addressed After dialling that person s person call code number alls telephones will ring with this individual rhythm Once that subscriber recognizes his her individual person call he she can pick up that call at any extension and will be connected to the caller without any delay Via the PC configuration telephones that shall be enabled to place or receive person or emergency calls can be sel
12. level You hear the acknowledge signal 00 3 Dial code number OO You hear the acknowledge signal By dialling the door opener code number 6 the door opener will be actuated for 5 seconds 4 Hang up Programming is done cameo wl ele leke es means SEGE SEE GESE SE AE Set direct access to door intercom system Somebody rings the door bell All authorised telephones will ring in the door bell rhythm If you pick up a telephone for which the direct access has been activated you will immediately be connected with the door intercom system Dialling the code number 5 for accessing the door intercom system is not necessary If you connect an answering machine as extension with direct access activated you can e g have automatically messages being playing back to the visitor via the door intercom system Attention In order not to have the door answering machine take any external calls for this telephone external line signalling must be deactivated 50 Configuration and settings Programming can be carried out via telephone 21 according to the table below In the factory default settings direct access to the door intercom system is deactivated Activate deactivate direct access to door intercom system Example Direct access to door intercom system for telephone 23 shall be activated A 1 Telephone 21 Pick up handset You will hear the internal calling signal 00000 2 Dial code number OOOOO Activate the programm
13. of the unit Wall mounting of the telephone system Two rawlpugs and 2 screws are part of the scope of delivery Please note that those rawlpugs are only intended for use with a massive stone wall For other types of wall please use appropriate mounting material For wall mounting there are two openings on the bottom part of the cabinet The distance between the two screws has to be 162 mm Make sure there is enough room for installing the cables below the cabinet e Mark the drilling holes levelled at a distance of 162 mm and at least with a distance of 50 mm to the ceiling e Drill the holes 6mm diameter and then plug in the rawlplugs Make sure not to hit any wires in the wall when drilling e Screw in the screw only to a certain extent which is some 5 mm distance between the bolt head and the wall e Hang up the telephone system on the two screws with its mounting brackets on the bottom part of the cabinet 59 Planning and installation Installing the cables for the connectors wall outlets Your telephone system provides you with different options for connecting terminal units such as telephones fax machines or answering machines Terminals that are nat in the vicinity of the telephone system e g in another room will have to be connected by using telephone installation cables and separate connectors or wall outlets not scope ofthe delivery This is what the 8 screwing terminals for 8 extensions
14. of your telephone company A message can be up to 160 characters in length Q requirement for using SMS caller ID CLIP support The only ting you have to do then is to subscribe to your SMS service centre In case you register with your telephone company for fixed net SMS sending and receiving there are several options to send SMS test messages Examples are sending your test message to a fax machine or even to subscribers that do not have an terminal unit that supports SMS In this case the text message will be read to the subscriber as a voice message You can also have your SMS transmission being confirmed once it has been received For more details on these and other functions please refer to information brochures of your telephone company To enable you to receive or send short messages SMS you need a terminal unit which supports SMS e g tiptel easyDECT XL2 540 Office 570 Office 275 Also the following requirements have to be taken into account Configuration of your telephony connection Please verify that the features Send Caller ID and Show Caller ID CLIP going and coming are enabled Please contact your telephone company to ask them whether or not these features are available at your telephony connection Eventually you will also have to verify if Show Caller ID CLIP has been activated in your telephone system and that Send Caller ID CLIR has not been disabled In particular it is mandatory that the telephone nu
15. printed circuit board This authorisation can be activated deactivated individually for each telephone Programming can be carried out via telephone 21 according to the table below In the factory default settings door opener authorisation is activated for all telephones Activate deactivate door opener authorisation Example Deactivate door opener authorisation for telephone 23 A 1 Telephone 21 Pick up handset You will hear the internal calling signal 00000 2 Dial code number OOOOO Activate the programming level You hear the acknowledge signal 000 3 Dial code number OOO You hear the acknowledge signal Telephone 23 has no door opener authorisation When dialling door opener code number 6 the door opener will not be actuated y 4 Hang up Programming is done Telephone 25 26 27 28 all Door opener 495 496 497 498 490 authorisation on Door opener 401 402 403 404 405 406 407 408 400 authorisation off 49 Configuration and settings Set duration of door opener actuation The duration of the door opener actuation can be programmed between 1 and 9 seconds Programming can be carried out via telephone 21 according to the table below In the factory default settings this duration is programmed as 3 seconds Set duration Example The duration shall be set to 5 seconds oF 1 Telephone 21 Pick up handset You will hear the internal calling signal 00000 2 Dial code number OOOOO Activate the programming
16. system telephone book and between the extensions e Connecting forwarding from external line 1 to external line 2 e Tone dialling DTMF also pulse dialling for internal telephones e Internal conference e Automatic call back with busy internal extensions e Different ringing signals for internal and external calls e Timer controlled day night programmes e Call waiting signal with external calls while there is an internal call e Pickup room monitoring e Internal call groups e Person call urgency call e Adjustable signalling delay with external calls e Do not disturb e Call deflection internal external e Programmable blocking list with 20 blocked numbers and 16 exception numbers e Power line failure proof settings e With power line failure external line still can be used with one telephone e Door line intercom system interface a b technology e Door module for 4 n door line interface available optional e Easy configuration of telephone system via telephone or PC USB port e Firmware update via PC or server telephone line Telephones need to support NAME CLIP e g tiptel 160 or tiptel 272 274 275 General Accessories optional tiptel TSM 1 door intercom module 4 n technology no loss of any extensions Needed when using the pharmacy function when by ringing the door bell automatically a phone call is being placed to a predefined target and a connection is made with the door loudspeaker Suitable t
17. via programming telephone 21 Dialling an external number gets interrupted You forgot your PC configuration password Basic settings of the telephone system Settings internal functions Speed dial authorisation Do not disturb selectable Do not disturb activated Pickup allowed Make person call Take person call Call waiting Room monitoring calling allowed CLIP transmission FSK DTMF dialling during internal call Deflections Extension names Settings external lines External line1 going day night External line2 going day night Annex External line signalling deactivated Programming telephone set to automatic external line access All code numbers will be sent to the external line and not to your telephone system Long distance call authorisation deactivated or digit blocking activated all on all on all off all on all on all on all on all off all on all on No deflections empty all on all on all on all on Activate external line signalling see page 33 After picking up the handset press the key to switch to internal and then dial the code numbers for the setting needed Please listen for the acknowledge signal Activate dialling authorisation see page 37 Rest telephone system and enter new configuration see page 53 External line1 incoming day night External line1 incoming delayed day night External line2 incoming day night External line2 incoming delayed day ni
18. 0 With telephones authorised for external line access you can access an external line by dialling the prefix O and then set up an external connection Which of the external lines will be used then depends on your configuration oF Telephone 22 Pick up handset Internal dialling signal can be heard O Get access to an external line If there is an external line available you will hear the external dialling signal If the external 12 00000 Cor Operation Enter the number of the external subscriber External subscriber Pick up handset Hang up line is busy you will hear the busy signal of your telephone system In this case try again later or reserve an external line In case your extension is not authorised to access an external line you will also hear the busy signal You will hear the calling signal With a busy subscriber you should call again later You are connected to the external subscriber Have your call End of call External call with targeted external line access If you wish to define the external line to be used for your external call instead of the code number for external line access you will have to use the code number for external line 10r OO for external line 2 Example Telephone 22 wants to use external line 1 for the external call ER 00 00000 J 3 Telephone 22 Pick up handset Get access to an external line 1 Enter the number of the external subscriber Extern
19. 61 Planning and installation Connecting the telephone system to the external telephone lines f l E T H T NB SS IE I External line 2 External line 1 Plug in the western plug of the external telephone line 1 in the corresponding western jack on the right and the one for line 2 in the corresponding western jack on the left hand side And then connect those cable with the wall outlets connected to the telephone network of your telephone company Connecting the telephone system to mains power The telephone system has been designed for connection to mains power of 230V 6 10 50Hz Use the system s AC adapter to connect it to mains power You will hear a short click and the LED power will light and indicate readiness for operation Functional test After installing all terminal units and cables it is recommended to perform a functional test Pick up one telephone after the other and listen for the dialling signal Dial the numbers of the other extensions and verify that they do ring Also you should check the voice connection Dial O for external line access and check for the external line dialling signal In case you two external lines installed check the dialling signal with both of them 62 Planning and installation PC connection For configuration and or telephone book management you will have to set up a connecti
20. C adapter unplugged telephone 21 is directly connected with the external line Telephone 21 in that case can call directly All other telephones are inoperative then Settings and features will remain saved and will be available again once power returns or the AC adapter is plugged in again 11 Operation Setting up a call Internal telephone calls Internal calls can be placed between any two extensions free of charge The extensions telephone numbers are 21 22 28 Example Telephone 21 wants to call telephone 22 A Telephone 21 Pick up handset Internal dialling signal can be heard ee Call an internal number You hear the calling signal and the called telephone rings In case names have been programmed for the extensions NAME CLIP capable telephones will show the callers name Otherwise only the callers number will be displayed In cased the called telephone is busy you will hear a busy signal Hang up and try again later or activate call back on busy A Telephone 22 Pick up handset You are connected to the internal subscriber Have your call y Hang up End of call Extensions that have automatic external line access activated will sound the external line dialling signal the moment the handset is being picked up If you want to place an internal call you will have to press the Q key first You will then hear the internal dialling tone Outgoing external call External call with external line code number
21. Operation UK Configuration and Settings Planning and Installation Analogue Telephone System tiptel 2 8 USB tiptel Contents General OD Rd iii 4 Scope of delivery RE EER ro aden se EE RE EE eee Ge ee cate Ee Es 4 Notes on This WVU acaso N AE OE AE 4 PD SIAC A A O ED DE EK ie 5 Features ME A EE TR OR AE EE EE ME EN 5 Accessories Optional iia di 7 Suitable terminal units it dai id ias 7 Telephones ias silbato 7 Indicators LEDS irn aana a e a i 8 Overview of audio and call signalS ee ee Ee ee ER ee ee Re ee Be Ee ee ee 9 Operations EE EE Me Me amaaan a EE ate oe et 10 Telephone number plan ON OE sea a N N 10 Malins power alles se oe ee a adds 11 Setting up calar 12 Internal telephone calls 0 a 12 rele ef as Me MR ici aieas 12 GER ORE AE OE ER 14 Query with call forwarding ss sis dle iia 14 Substriber ieatureS 2 4 ie dci 18 Pick Ue osse ES EE DE Ee SE EE SA Re ee 18 Cal deflection sess EE EE Ed 18 Reserve an external line ie ee ee ee ER RA ee ee ee ee ee ee ee ee 19 BpeeddialiNnd EER ES ED ER EE EE Peron er GE GE ere rere re 20 Call completion on busy subscriber internal ee ee Re Re Re Re ee 20 Signal Call WANING ss DEE EE ai 21 A ER DE ER EE ate amacsat 22 Conference Item daria li 22 Switch off tone dialling Temporal caian 22 Persorbeall uigeney calla as 23 Calo Sd vino 24 DOOR STUD RA ME EE AE eey 25 Room MONTONG SERE EG RE GR Ae N ied ae ae RE Aa AT 25 TG de ie AR OE EE N OE OE TE agers 26
22. al line Call external subscriber The external subscriber takes the call Party from external line 1 is connected with party from external line 2 Telephone 22 Hang up Disconnecting special external calls External calls that have been set up by the telephone system pharmacy function external call deflection can be disconnected manually from telephone 21 16 Have your external call You will hear the internal calling signal Your conversational partner will be held in the telephone system and will hear music on hold With an external line available you will hear the external dialling signal If the external line is busy you will hear the busy signal of the telephone system In this case take your call back by pressing the R key twice and try again later You hear the calling signal The external subscriber will be called Notify him her on the forwarding You hear the busy signal of the telephone system The telephone system monitors both external lines and terminates the calls according to the settings made via the PC configuration software Operation ETD Pick up handset of telephone 21 0000000 Dial code number OEOOOOO Hang up y Summary of functions with an external line on hold Key sequence Function Initiate guery 00 Active external line will be disconnected ee Toggles between both external lines Initiate call forwarding followed by QO es dialling the target number of the int
23. al subscriber Pick up handset Hang up 13 Internal dialling signal can be heard If the external line is available you will hear the external dialling signal If the external line is busy you will hear the busy signal of your telephone system In this case try again In case your extension is not authorised to access an external line you will also hear the busy signal You will hear the calling signal With a busy subscriber you should call again later You are connected to the external subscriber Have your call End of call Operation Query Incoming or outgoing calls can be put on hold in order to make a query Example Subscriber 22 has an external call and wants to ask subscriber 23 something A Telephone 22 Notify your Have your external call conversational partner of the internal query Q Initiate query Internal dialling signal can be heard Your conversational partner will be held in the telephone system and will hear music on hold 00 Dial number You will hear the calling signal In case names have been configured for the extensions NAME CLIP capable telephones will show the callers name if not only the callers number will be displayed With a busy subscriber you hear the busy signal Hang up then You will receive a call back and upon picking up the handset you are again connected to your conversational partner Or you can terminate the query by pressing the Q key A Telephone 23 Pick up hands
24. are meant for ol dr TEE KLAO7 1801 Connect each pair of wires to the corresponding pair of screwing terminals 1 through 8 Only used twisted pair cable I Y ST Y Then you can close the cabinet again Position the hooks on the rear part of the upper cabinet in the corresponding cavities on the rear side of the bottom cabinet The press down the upper cabinet at the front side where the connectors and jacks are located and have it snapped in 60 Planning and installation Connecting terminal units e g cordless phone Em RA ext 2 Text 1 ia uv UU HA Y e g comfort phone e g fax a Terminal units that are not in the vicinity of the telephone system have to be plugged into the telephone jacks or wall outlets that have been installed before b Western jacks for the first extensions Please use one particular jack exclusively for each terminal device in the centre of the jack array Pinning of the jacks is in compliance with international Standards defining the two central wires as a b Please consult your telephone dealer about such cables Please keep in mind that due to alternative connection options screwing terminal or western jack unintentional parallel connection of terminal units cannot be ruled out Make sure that you only use one of these alternative connections methods per terminal unit
25. back to the caller will be initiated In case the handset is being picked up the internal subscriber will be called without any additional dialling Then the automatic connection procedure will be finalised 20 Operation Example Telephone 21 wants to talk with telephone 22 Telephone 22 is busy Telephone 21 activates call completion on busy subscriber ED 00 00 y TES y TES ETD ETD y EES Telephone 21 Pick up handset Dial internal telephone number Activate call completion on busy subscriber Telephone 21 Hang up Telephone22 Hang up Telephone 21 Pick up handset Cal to telephone 22 automatically being placed Telephone 22 Pick up handset Hang up Signal call waiting You will hear the internal calling signal Telephone 22 is busy You hear the busy signal You hear the acknowledge signal Wait for call back End of call Telephone 21 receives a call back from telephone 22 Telephone 22 rings You hear the calling signal You are connected with the internal subscriber Have your call End of call During a telephone call incoming external calls or the ringing of the door bell with door module TSM1 can be signalled by sending a call waiting tone Call waiting signal during an internal call The call waiting signal has the same tone sequence as the external call or door bell ringing Call waiting signal during an external call The call waiting signal is a single ton
26. e Internal call back calling signal Acknowledge signal Error signal Doorbell calling signal Urgency call ringing call connected signal Internal dialling signal as permanent signal in B CH E F GR NL P UK Function details of audio signals Internal dialling signal Fast internal dialling signal Internal busy signal Call back signal Acknowledge signal Error signal You hear the internal dialling signal as soon as you pick up the handset Now you can enter digits via the telephone s keypad and dial You hear the fast internal dialling signal special dialling signal when your telephone is set to do not disturb or call deflection has been activated You hear the internal busy signal when after dialling a number the target or the function is not available You hear the call back signal in case the telephone system initiates a call back that has been set previously You hear the acknowledge signal when after activating or deactivating a feature or function of your telephone system You hear an error signal in case a combination of digits could not be understood by the telephone system Operation Operation In this User s Manual following icons for activating deactivating of functions and features are used GED Pick up handset 0000000000 Enter digits 0000 Using special keys Q R key flash function y Hang up Ge Notes Telephone number plan The tel
27. e and CLIP transfer The clock will be automatically set when time and date will be transferred together with the CLIP information by your telephony company In case there is not such transfer from your telephony company you can also set the clock manually by using the configuration software on your PC or by using the programming telephone Setting of time and date via the programming telephone ED 1 Programming telephone 21 Pick up handset 0000000 2 Dial code number OOOOO 3 Enter time and date in format Example A DOM Monday 28 April 2008 8 07 08072804082 hh hour 2 digits 00 to 23 mm minutes 2 digits 00 to 59 DD Tag 2 digits 01 to 31 MM month 2 digits 01 to 12 YY Year 2 digits 00 to 99 w day of the week 1 Sunday 2 Monday 7 Saturday y 4 Hang up The telephone will be called back ED 5 Pick up handset Your settings will be confirmed by an acknowledge signal 52 Configuration and settings In case you only wish to update the clock simply hang up after entering the 4 digits for the time After the call back you will hear the acknowledge signal The time has been updated Audio sample of music on hold With an external line on hold the subscriber will hear a piece of music For testing purposes you can listen to that music on telephone 21 for 30 seconds ED 1 Telephone 21 Pick up handset 000 2 Dial code number OQO y 3 Hang up Restore factory default settings You wil
28. e forwarded to another subscriber without notification Example Subscriber 22 has a external call and wants to connect his conversational partner to subscriber 23 without notification ES Q 00 Telephone 22 Notify your conversational partner on the forwarding Initiate query Dial number Telephone 22 Hang up 15 Have your external call You will hear the internal calling signal Your conversational partner will be held in the telephone system and will hear music on hold You will hear the calling signal and the telephone you called will ring Telephone 23 will be called If the call will not be taken within 45 seconds a call back to the forwarding telephone 22 will be carried out The same happens if telephone 23 is busy y Operation Telephone 23 Pick up handset Hang up Conversational partner on hold will be connected with telephone 23 Have your external call End of call Forwarding external calls to external subscribers If you have two external lines available and you are authorised to perform an external forwarding you can put incoming or outgoing external calls on hold and forward them to another external subscriber with notification Example Subscriber 22 has an external call and wants to forward his conversational partner to the external subscriber 4711 ED 0000 GO Telephone 22 Notify your conversational partner on the forwarding Initiate query Occupy second extern
29. e which only occurs once per waiting call with a duration of approximately 1 second The call waiting signal function can be activated deactivated individually for every subscriber 21 Operation External calls can be put on hold in your telephone system The hold function will be initiated and terminated by pressing the key Your conversational partner will hear music while he she is on hold In case you hang up while there still is a call on hold up to 45 seconds a call back will be carried out In case the call is not being picked up again the telephone system will disconnect the caller on hold after those 45 seconds Conference internal To an existing internal telephone connection additional parties can be added to have an internal conference The door intercom system however can not take part in such a conference The initiator of the call can add one additional subscriber Due to the private nature of the conference no external subscriber can join it Example Two internal subscriber 22 and 23 have a call and want to consult a third subscriber 25 in conference 00 Dial internal number OO Telephone 25 is being called max 20 seconds Subscribers22 and 23 hear the calling signal In case telephone 25 is busy you will hear the busy signal for 3 seconds ED Telephone 25 Pick up handset The connection between all conference participants will be set up 4 Hang up To leave the conference just hang up The subscribers
30. ected and programmed accordingly Table of person call signal sequences Person call code Tone sequence number oo FEE EN Long 1 time short oo FEE EFES Long 2 times short oe FEE EER Long 3 times short oo FEE ER Ee n Long 4 times short oo ETER EEN Long 5 times short 00 a Long 6 times short oo Laeeee en ne ne we ee ne ne we oe Long short short short Example Internal subscriber 22 tries to contact subscriber assigned with person call signal with code number 73 ED Telephone 22 Pick up handset You will hear the internal calling signal 00 Dial person call code number All telephones with person call function activated will ring in call rhythm 73 23 Operation FO Pick up handset of one of the ringing You are connected to the internal subscriber telephones Have your call Person calls urgency calls can also be used to forward external calls with notification Call groups Internal extensions can be put together to any call group and so can be reached under the same single telephone number There are four different call groups available One extension can be member of one or more call groups The door intercom system however cannot be a member of a call group When the call group number is being dialled all subscribers of that group that are not busy at the time Only those telephones that were set to do not disturb will not ring An external call deflection will not be carried out
31. ed emergency numbers that cannot be deleted exception numbers are available With blocking activated first the dialled number will be verified In case a blocked number has been detected the connection will be terminated after the last digit and you will hear the busy signal Blocking can only be applied to external calls External line access by dialling O 94 or 95 is not part of the list of blocked and exception numbers Blocked numbers can be overruled by a list of exception numbers The exception numbers have higher priority Example Blocked number is 0190 exception number is 01901 Dialling telephone number 01902 456789 This dialling attempt will be terminated as soon as you dial the digit 2 Dialling telephone number 01901 456789 This attempt will not be affected Activate deactivate blocked numbers Blocked numbers can be activated deactivated individually for each telephone Programming can be carried out via telephone 21 according to the table below In the factory default settings blocked numbers are deactivated 37 Configuration and settings Example Activate blocked numbers for telephone 24 ED 1 Telephone 21 Pick up handset You will hear the internal calling signal 00000 2 Dial code number VOOOO Activate the programming level You hear the acknowledge signal 000 3 Dial code number OOO to You hear the acknowledge signal Blocked activate blocked numbers for telephone numbers are activated for telephone 24
32. elephone e g in another in another street or even another city country can be called via the door bell 65 Annex Annex Service You have purchased a modern product from TIPTEL COM GMBH BUSINESS SOLUTIONS developed and produced in Ratingen near D sseldorf Germany Our highly modern production facilities ensure a consistently high level of quality This is backed by our DIN EN ISO 9001 certification If however problems do occur or you have questions on operating the device please contact your dealer During the warranty period this dealer is your contact Tiptel com GmbH Business Solutions has set up a special number for technical support for specialist dealers to provide you with qualified assistance If your dealer cannot help you you can also contact Tiptel com GmbH Business Solutions directly Initial information can be obtained from our Internet pages listed below in the support section under FAQ Frequently Asked Questions In addition you can reach the experienced staff in our Technical Support department by email fax or telephone at the times indicated www tiptel de www tiptel at www tiptel online ch service tiptel at service tiptel online ch 08 00 a m 5 00 p m Mo Fr 08 00 a m 5 00 p m Mo Th 08 00 a m 5 00 p m Mo Fr Fr until 3 00 p m Telephone 0900 100 84 78 35 Telephone 02236 677 464 0 Telephone 044 884 01 80 Vanity Tel 0900 100 TIPTEL Telefax 02236 677 464 21
33. em then You will see a prompt asking you to install a USB driver This driver can be found on the CD ROM Configuration Software path D Driver 2 8 USB USB After successful installation you can download edit and upload again the settings and the telephone book from your telephone system by using the PC configuration software Presentation and functions are mainly self explaining If need you can press the function key F1 to get help to the individual topics 30 Configuration and settings In addition to the functions you can configure via the programming telephone you can configure the following features via the PC configuration e Authorisation speed dial e Authorisation do not disturb e Authorisation pick up e Authorisation person call e Authorisation room monitoring e Call deflection external e Names for extensions e Priority of external lines e Authorisation forwarding external external e Selection of ringing signals e Definition of call groups e Time control e Telephone book e Firmware update e External cal deflection e Connection monitoring e Pharmacy function The programming telephone The basic functions of the telephone system can be programmed without the help of a PC via a telephone The so called programming telephone has to be used for this Due to the fact that the programming is carried out by dialling digits it is recommended to use a telephone with a display So you can verify the digit
34. ephone system uses a fixed not editable number plan These numbers can be dialled from each telephone to activate the corresponding function Partly functions can be limited through authorisations at particular extension ports so that they cannot be executed In such a case you will either hear an error signal or a busy signal Function Telephone number Brief description Telephone 1 90 Call Telephone 2 90 Call Telephone 3 ee Call Telephone 4 90 Call Telephone 5 eo Call Telephone 6 90 Call 10 Operation Telephone 7 90 Call Telephone 8 90 Call Door intercom system Connect with door with TSM1 Door opener with TSM1 Actuate door opener Call group 1 900 Call of call group Call group 2 900 Call of call group Call group 3 900 Call of call group Call group 4 900 Call of call group Person call 00 00 Call all telephones with person call rhythm Pick Up 00 Pick up call Do not disturb 00 Call signal deactivated Deactivate Do not 60 Call signal allowed disturb Reserve external line OO Call back as soon as external line is available Automatic call back 90 Call back as soon as internal line is available Fax switch on oo Fax switch with external line 1 Fax switch off 90 Fax switch deactivated Targeted external line 1 90 Connects with external line 1 Targeted external line 2 909 Connects with external line 2 External line Connects with an external line Mains power failure In case of a mains power failure or with the A
35. er 05 has been deleted You will be called back The deleted numbers index number will be shown on the LCD You hear the acknowledge signal For more entries proceed as described under item 3 Programming is done Configuration and settings Table of pre set exception numbers Memory index NL number s AN Paja Jefe Torn Ce e re EE CE O IC lesse Activate deactivate caller ID CLIP Transfer of CLIP information can be activated deactivated for every telephone individually Programming can be carried out via telephone 21 according to the table below In the factory default settings CLIP information for all telephones is on Example Deactivate CLIP transfer for telephone 24 A 1 Telephone 21 Pick up handset You will hear the internal calling signal 00000 2 Dial code number VOOOO Activate the programming level You hear the acknowledge signal 000 3 Dial code number to You will hear the acknowledge signal From deactivate transfer of CLIP information to now on no CLIP information will be transferred telephone 24 to telephone 24 y 4 Hang up Programming is done g up g g 42 Configuration and settings tahoe lat 2a as aa as as ar as a arma sifse 50 so oe arma e os a om Set up call waiting signalling To indicate that there is another caller while you are already having a call on external line 1 or 2 you hear a call waiting signal in case this func
36. erial does not contain any plastic Only cardboard and paper is being used that was manufactured using partly recycled material 55 Planning and installation Details on the connectors and ports of the telephone system Multi pin connector for installing optional door module TSM1 8 pairs of screw ing terminals for Reset button connecting ex Jack ext USB port tensions 21 28 line 1 Audio jack Western jacks to TAE jacks to con Jack ext for ext music connect terminal nect terminal units line 2 on hold units with RJ11 with TAE plugs plugs directly directly To be To be used for used for exten extensions 21 sions 21 24 through 24 Germany only Connector port function Details Port for external line Western jack for external line 1 Plug in the western connector from the 1 cable for external line 1 Port for external line Western jack for external line 2 Plug in the western connector from the 2 cable for external line 2 56 Planning and installation 16 pin screwing terminal 4 western jacks Ru11 USB connector Audio jack Connector for optional door module TSM1 Reset button Terminals for all 8 internal subscribers Western jacks for direct connection of terminal units e g telephones with RJ11 cable connectors Connector for your PC to configure the telephone system 3 5mm phone jack to connect to an external source for music on hold The door module TSM1 will be connected directly t
37. erminal units Many of the features will be shown on the display of terminal units and can be activated directly via programmable telephone function keys Due to the large number and variety of available terminal units details on their operation cannot be given here Please refer to the User s Manual of your terminal units This telephone system is suitable for analogue terminal units such as telephones cordless phones answering machines and fax machines The scope of operational features and the use of features depends on the terminal unit your using Please refer to the User s Manual of your terminal units With this telephone system you may only use analogue terminal units that do have CE approval and that are in compliance with Standards ETSI ES 203 021orTBR 21 Telephones The telephones must comply with the following specifications DTMF telephones dual tone multiple frequency Telephones which are using tone signals to transmit their dialling information Apart from the keys O O and O also the keys and O are available For call forwarding also the flash key Q is needed In addition to the above for being able to use the complete set of features of the telephone system the following functions should be supported by the analogue telephones CLIP resp CNIP function Telephones that are able to display the caller s telephone number resp name Note Telephones that use pulse dialling are only supported with limited functio
38. ernal subscriber eo Connecting two external subscribers 00 Occupy second external line 17 You will hear the internal dialling signal The external call will be disconnected You will hear the acknowledge signal Disconnection is done Reduirement External line on hold Your conversational partner will hear music on hold Internal subscriber will hear dialling signal of the telephone system Conversational will hear busy signal One external line active the other one on hold One external line active the other one on hold Both external lines on hold One external line on hold Operation Subscriber features Following table describes the features available to you as subscriber at your extension Pick up a call If you hear another telephone ringing you can pick up that call with your own telephone Picking up a call is available for both internal call and external call Example You hear another telephone ringing and you wish to take that call ETD Pick up handset You will hear the internal calling signal 00 Dial code number GO for pick up You will be connected with the caller Requirement Your extension must have authorisation for pick up This is set via the PC configuration software Call deflection With call deflection you are able to redirect calls from your telephone to another telephone within the telephone system Then incoming calls will be no longer signalled at your telephone but will be
39. et Have your call Terminate guery Have your external call y Hang up all handsets End of call Query with call forwarding Forwarding external calls with notification Incoming or outgoing calls can be put on hold and be forwarded to another subscriber Example Subscriber 22 has a external call and wants to connect his conversational partner to subscriber 23 with notification A Telephone 22 Notify your Have your external call conversational partner on the forwarding 14 00 TD y Operation Initiate query Dial number Telephone 23 Pick up handset Telephone 22 Hang up Hang up You will hear the calling signal Your conversational partner will be held in the telephone system and will hear music on hold You will hear the calling signal and the telephone you called will ring In case names have been configured for the extensions NAME CLIP capable telephones will show the callers name if not only the callers number will be displayed With a busy subscriber you hear the busy signal Hang up then You will receive a call back and upon picking up the handset you are again connected to your conversational partner Or you can terminate the query by pressing the Q key Notify forwarding Conversational partner on hold will be connected with Telephone 23 Have your external call End of call Forwarding external calls without notification Incoming or outgoing calls can be put on hold and b
40. forwarded directly to the defined target telephone You still can place calls But you will hear the special dialling tone which reminds you of the activated call deflection Activate call deflection Example You wish to redirect all your calls to telephone 23 ETD Pick up handset You will hear the internal dialling signal 000 Dial code number O OO By dialling code number 8 followed by the target number call deflection will be activated You will hear the special dialling signal y Hang up Call deflection to telephone 23 has been ES activated Call deflection to telephone 21 Code number 821 Call deflection to telephone 22 Code number 822 Call deflection to telephone 23 Code number 823 Call deflection to telephone 24 Code number 824 18 Operation Call deflection to telephone 25 Code number 825 Call deflection to telephone 26 Code number 826 Call deflection to telephone 27 Code number 827 Call deflection to telephone 28 Code number 828 Deactivate call deflection ED Pick up handset You will hear the internal special dialling signal 00 Dial code number By dialling code number 80 call deflection will be deactivated You will hear the internal dialling signal y Hang up Call deflection has been deactivated Call deflections to external targets can be programmed and activated via the PC configuration software Reserve an external line In case the external line is busy after dialling the external line code number you
41. ftware you should proceed as follows e Put the CD ROM Configuration Software in your CD DVD drive The CD should start automatically But you can also go to the root directory of the CD and start the programme Setup32 exe manually e You will see the start window with its language selection e Select the language you need and click on Next In the following we will discuss the selection English e You will see the product selection table In the upper pane activate the radio button telephone systems system telephones In the lower pane activate the control box tiptel 2 8 USB Click on the button Install The installation will start Follow the directions For setting up the USB interface after the successful installation please leave the CD ROM in your drive 29 Configuration and settings tiptel installations 1 13 E Please choose product te PABXs system telephones C Other software C Telephones Further tiptel products C Message Center _ tiptel 4011 XT RELEASE 3 tiptel 410 810 tiptel 31 home tiptel 411 home NL OROLI tiptel 82 83 system plus tiptel 84 system TAPI 82 83 system plus lI Install configuration software V 1 0 for PABX tiptel 2 8 USB es fer Eer Setting up the USB interface Connect the telephone system with one of your PC s USB ports by using the USB cable that came along with your telephone system and power up your telephone syst
42. ght Priority for external calls Delay time Forwarding authorisation external external Automatic external line access Device connection only a single device SMS connection external line 1 SMS connection external line 2 Fax switch all on all on all on all on all on all on all on all on alternating ext 1 ext 2 15 seconds all off all off empty empty empty off 70 CLIP correction Music on hold external line 1 Music on hold external line 2 Call signalling internal Call back signalling Calling signal from external line1 Calling signal from external line2 Receiving CLIP from external line 1 Receiving CLIP from external line 2 Call groups 1 4 Time control Ext call deflection external line 1 Ext call deflection external line 2 Connection monitoring Time limit Busy signal Line reversal Language End signal key Disconnect take over Dialling monitoring Long distance call authorisation day night Blocked numbers activated day night Blocked numbers Exception numbers Door line intercom system with door module TSM1 Door opener authorisation day night Door bell signalling day night Direct door line access day night Actuation time door opener Duration door bell Pharmacy function Annex on on on double calling signal 1 double calling signal 3 single calling signal 1 single calling signal 1 FSK FSK empty empty off telephone number empty P off teleph oe ep o
43. he internal calling signal Activate the programming level You hear the acknowledge signal You hear the acknowledge signal Connection for SMS communication has been set up For reliable SMS communication it is recommended to use the same external line the same telephone number for coming and going SMS messages Please make sure that only external line 1 will be used for coming and going connec tions Following please find the assignment for telephone 21 as an example 900 900 000 000 4 Dial code number OOO 5 Dial code number OOO 6 Dial code number OOO 7 Dial code number BOO 8 Hang up 46 Signalling for external line 1 on You hear the acknowledge signal Signalling for external line 2 off You hear the acknowledge signal External line access for line 1 on You hear the acknowledge signal External line access for line 2 off You hear the acknowledge signal Programming is done Configuration and settings Deleting the defined SMS port Example Delete configuration of telephone 21 for SMS communication on external line 1 A 1 Telephone 21 Pick up handset You will hear the internal calling signal 00000 2 Dial code number VOOOO Activate the programming level You hear the acknowledge signal 000 3 Dial code number OOO You hear the acknowledge signal SMS communication for external line 1 has been deleted 4 Hang up Programming is done Telephone SMS v
44. hooting guide 69 U USB interface sitiada 30 W Warranty EE KEES EK EG ED coos 67 Y A EE 12 Tiptel com GmbH Business Solutions HalskestraBe 1 D 40880 Ratingen Tel 0900 100 84 78 35 with costs Vanity Tel 0900 100 TIPTEL Internet www tiptel de International Internet www tiptel com Tiptel GmbH Ricoweg 30 B1 A 2351 Wiener Neudorf Tel 02236 677 464 0 Fax 02236 677 464 22 E mail office tiptel at Internet www tiptel at Tiptel AG Bahnstrasse 46 CH 8105 Regensdorf Tel 044 884 01 80 Fax 044 843 13 23 E mail tiptel tiptel online ch Internet www tiptel online ch Tiptel B V Camerastraat 2 NL 1322 BC Almere Tel 0900 BELTIPTEL of 0900 2358478 niet gratis Fax 036 53 678 81 E mail iNfo tiptel nl Internet www tiptel nl Tiptel NV Leuvensesteenweg 510 bus 4 B 1930 Zaventem Telefoon 0903 99 333 1 12 Euro min Fax 02 714 93 34 E mail tech tiptel be Internet www tiptel be Tiptel s a r l 23 avenue Ren Duguay Trouin F 78960 Voisins Le Bretonneux T l 01 39 44 63 30 Fax 01 30 57 00 29 e mail support tiptel fr Internet www tiptel fr CE EN 07 2008 EDV 4932322
45. ia line 1 391 392 393 394 395 396 397 398 390 SMS via line 2 301 302 303 304 305 306 307 308 300 Switching between day and night settings Once settings have been programmed even with power line failure they will not be deleted The day night programme gives you the option to create two individual configuration sets and use the one you require One configuration with authorisations for day and another one for night operation In the default settings your configuration will be saved as day programme Switching between day and night settings ETD 1 Telephone 21 Pick up handset You will hear the internal calling signal 00000 2 Dial code number VOOOO Activate the programming level You hear the acknowledge signal 00 3 Dial code number OO You hear the acknowledge signal Night programme activated LED on You may programme settings for the features listed below which then can be accessed via this dial code number 47 Configuration and settings 00 4 Dial code number y 5 Hang up ao You hear the acknowledge signal Day programme activated LED off You may programme settings for the features listed below which then can be accessed via this dial code number Programming is done Following features can be affected by the day night programmes e External line signalling o External line authorisation e Dial lock for long distance calls 0 e Dial lock for blocked numbers with exception n
46. ing and installalO s a Ke ee de dee de es ee se dk ke me dd des 54 Safety notes on the appropriate use of the telephone system ese 54 Environmental compatibility is ES se liinda 55 Details on the connectors and ports of the telephone system ee ee 56 Mounting the telephone systeM ees ee ee ee Re ee ee Re nn Re Ee ee Ee ER ee 57 Tools and material needed es ee ee ee ee Re Re Ee Re ee ee Re ER ee 58 Define the mounting location ss EE RR Ee Gee DNE be ee ge gee KERR SEGE Eg 58 Openifig th CODING EE EE EER ets eves 58 Wall mounting of the telephone system ee ee ee Re ee ee Re ee Re ee ee ee 59 Installing the cables for the connectors wall outlets ee Re ke 60 Connecting terminal Uni sis EE ENE Ee te dawned a 61 Connecting the telephone system to the external telephone lines 62 Connecting the telephone system to MAINS POWEF ee ee ee RR Re ee ee 62 FUNCIONA test EER ARE ER a O EE Ge EE T 62 PG COMME eie EE EE IE OO AE 63 Installation when using a fax SWitCh ee ee ee ee ee ee ee ee ee ee ee Ee ee Ee ee Re ee 63 Indicating power line iailuf sion RR EES SERE Ge ee N De Gia ee 63 Reset DUO ia ER AE Rae Ce 64 Optional dSORMOQUIO corral lt ds 65 gt EE EE N EE EE EE N EE EE 66 Service AD OE Ee DE EE N 66 EE Re EE EE OO N N AE RD EE OE 67 CEM att RO 68 Environmental compatibility ivi aia e 68 Trouble shooting QUIdO ii ER Ged EG RE deed ee EE dee Ne 69 Basic settings of the telephone system
47. ing level You hear the acknowledge signal 000 3 Dial code number QOO You hear the acknowledge signal Telephone 23 will be connected to the door intercom system immediately upon picking up the handset y 4 Hang up Programming is done tiie Ta e al alala ew off Pharmacy function If you wish to actively terminate calls from the door intercom system which has been deflected to an external target please proceed as follows In the PC configuration software go to the menu Special functions Info External calls and select the option End signal key for call monitoring For terminating the connection the target subscriber e g a cell phone will have to press the key By doing so the door line intercom system connection will be terminated immediately ce If you do not proceed as stated above a safe disconnection of the call cannot be guaranteed under all circumstances Disconnection depends on the public switchboards of your telephone company e g whether or not there is a 51 Configuration and settings busy signal after the end of a call Also it is not recommended to have a busy signal being played back at a door intercom system Miscellaneous Following you will find some basic settings which are independent from the extensions in use Setting of time and date The telephone system has its own internal clock with date and day of the week information for time controlled day night programm
48. is her telephone number In case an incoming number will be transferred via CLIP the telephones system will verify this number if there is a match with the telephone book In case the result is true the name of the caller from the telephone book will be sent via NAMECLIP Telephones supporting this function will then show the callers number in plain letters Those 3 digit speed dial numbers can be dialled from each authorised extension The telephones system then will dial the corresponding subscriber and make the connection Speed dialling will be carried out by key sequences OOO OOO A completion with more digits is possible If e g you have a company s prefix number saved to your speed dial list and you want to call the subscriber with the company extension 15 you can enter the sequence 80000 where OOO is the stands for the company s prefix number including area and country code when applicable Speed dialling will be carried out without dialling the code number for external line access The speed dial list can be edited and printed out via the telephone book function in the PC configuration software Call completion on busy subscriber internal With an busy internal subscriber the connection will automatically be made as soon as the internal subscriber has hung up The caller will have to activate this automatic call back You need to dial the code number OO and then hang up As soon as the internal subscriber has hung up a call
49. is in operation and connected to external line 1 e Install tiptel 272 at extension 21 e Set the MWI switch to position PR1 or PR2 whichever position results in the LED lighting e Simulate power line failure Unplug the AC adapter e LED stays on Interchange the wires at telephone extension port 21 to change the polarity After this the LED should be off Proceed with LED off e LED off Set the MWI switch to position PR1 or PR2 whichever position results in the LED lighting e Restore power Plug the AC adapter in again tiptel 272 now will indicate normal operation of your telephone system the LED is off In case of a power line failure the LED goes on and so will inform you about the situation Reset button The reset button can be actuated from the system s connector side with a small tool such as a screwdriver The reset button can be used to initiate three different functions Reset to factory default settings Keep the reset button pushed while plugging in the AC adapter of your telephone system the power LED will flash until you release the reset button The telephone system will restore factory default settings The telephone book entries however will not be affected Warm start Push the reset button while in normal operation The telephone system will perform a warm start All telephone calls will be terminated In case telephone 21 has been picked up it will be connected to external line 1 directly
50. is on You are not receiving any calls You are not receiving any external calls Possible cause Power line outage AC adapter not plugged in Telephone connection not working Telephone defective Settings of telephone system compromised Do not disturb activated check if there is a fast dialling signal Call deflection activated check if there is a fast dialling signal AC adapter not plugged in Telephone connection not working Telephone defective Settings of telephone system compromised External line not connected External line out of order 69 Solution Check mains power e g by plugging in another electrical device Plug in AC adapter Check telephone connection and installation Try to use telephone with another port Remove AC adapter from mains and then plug it in again Deactivate Do not disturb see page 25 Deactivate call deflection see page 19 Plug in AC adapter Check telephone connection and installation Try to use telephone with another port Remove AC adapter from mains and then plug it in again Plug telephone line into wall outlet Plug a telephone directly into the wall outlet of the external telephone line and check external line this way Or unplug the AC adapter and then pick up the handset of telephone 21 If you now hear the external dialling signal the external line is working properly Telephone system cannot be programmed
51. ivate do not disturb ED Pick up handset You will hear the internal calling signal 00 Dial to deactivate do not disturb You will hear the standard dialling signal again y Hang up The telephone will now ring again when somebody calls you Room monitoring The telephone system provides you with the option to acoustically monitor a room i e the vicinity of an extension telephone In order to be able to do this place this telephone in the room you wish to monitor pick up the handset and put it down beside the telephone and dial the code number The handsets microphone should point in the direction you wish to monitor Now you can call this telephone from every authorised extension and list to what happens in that room The room monitoring function can only be carried out from an internal extension Example Telephone 23 is in the nursery and shall be activated for monitoring Telephone 21 shall be the receiver 25 Operation Prepare target telephone for room monitoring ETD Telephone 23 Pick up handset You will hear the internal calling signal 00 Dial code number to prepare room You hear an acknowledge signal monitoring Place the handset beside the telephone Telephone is read for room monitoring so that the microphone opening points in the direction you want to monitor The room monitoring function can be deactivated at the target telephone simply by hanging up Then the telephone will resume its normal ope
52. k up handset You will hear the internal calling signal 00000 2 Dial code number VOOOO Activate the programming level You hear the acknowledge signal 000 3 Dial code number Enter code number for entry of blocked number 00 4 Dial code number OO for memory For every blocked number a memory index index 05 number between 01 and 20 has to be used In case one location will be re used the old blocked number will be overwritten y 5 Hang up Blocked number on location 05 has been deleted You will be called back The index number of the deleted entry will be shown on the display A 6 Telephone 21 Pick up handset You hear the acknowledge signal For more entries proceed as described under item 3 y 7 Hang up Programming is done Enter exception numbers Exception numbers can be entered via the programming telephone 21 A DTMF telephone with CLIP function is recommended For confirmation the number will be shown on the display 16 exception numbers with up to 17 digits each can be entered For every entry there is a separate memory index number from 01 to 16 Enter exception numbers Example 0190 12345 shall be entered as exception number on memory index number 01 ED 1 Telephone 21 Pick up handset You will hear the internal calling signal 00000 2 Dial code number VOOOO Activate the programming level You hear the acknowledge signal 000 3 Dial code number OOO Enter code number for entering exception number 00 4 Dia
53. l code number O for For every exception number a memory index memory index number number between 01 and 20 has to be used In case one location will be re used the old blocked number will be overwritten 40 Configuration and settings 000000000 Dial digits 000000000 of exception number y 6 Hang up TES oe oF 7 Telephone 21 Pick up handset y 8 Hang up Delete exception numbers The exception numbers can be digits 1 2 and The maximum number of digits is 17 Further digits will be ignored Entering the exception number is done You will be called back The exception number together with its memory index number will be shown on the display You hear the acknowledge signal For more entries proceed as described under item 3 Programming is done Example Exception number on memory index number 05 shall be deleted ED 1 Telephone 21 Pick up handset 00000 2 Dial code number O 000 3 Dial code number 4 Dial code number for memory 00 index number 05 y 5 Hang up ed A 6 Telephone 21 Pick up handset y 7 Hang up 41 You will hear the internal calling signal Activate the programming level You hear the acknowledge signal Dial code number for entering exception number For every exception number a memory index number between 01 and 20 has to be used In case one location will be re used the old blocked number will be overwritten Exception number on memory index numb
54. l code number OO You hear the acknowledge signal y 3 Hang up The fax switch is deactivated the LED FAX is off Only for Switzerland 27 Operation Activating or deactivating the fax switch can only be carried out by the pro gramming telephone or the PC configuration software When using the programming telephone first you will have to enter the code number OOOO and then you will have to dial the coder number O for switch on or 06 for switch off 28 Configuration and settings Configuration and settings This chapter addresses the installer and user of the telephone system Settings and configuration options are described with which the telephone system can be adapted to the individual operation environment and the requirements needed PC configuration software Easy comfortable and well arranged is the configuration via PC The configuration software on the CD that came along with your telephone system was written for the operating systems WIN2000 XP and VISTA 32 Bit which apart form the configuration can also be used for setting up and editing the telephone book Configuration data and telephone book can be saved to a file so that they are available again in case of any problems such as accidentally deleting anything You also have the option to print out the configuration data and or the telephone book for documenting purposes Installation of the PC configuration software When installing the PC configuration so
55. l hear the internal calling signal You will hear music on hold for 30 seconds Stop test play back All settings of the telephone system can be reset to factory default by dialling the code number 00000 at telephone 21 The telephone book however will not be affected Restore default settings ETD 1 Telephone 21 Pick up handset 00000 2 Dial code number OOO y 3 Hang up 53 You will hear the internal calling signal You hear the acknowledge signal The telephone system will be reset to factory default Call deflection and do not disturb will also be reset Reset is done Planning and installation Planning and installation The chapter planning and installation describes the ports helps you in choosing the right location the distribution of the extensions and gives you information on what to keep in mind during mounting and cable The telephone system has been designed for operation with two external lines In case only one external line is being used it is strongly recommended to block access to the external line which is not being used Safety notes on the appropriate use of the telephone system Please make sure to observe the following notes with mounting connecting and operating the telephone system tiptel 2 8 USB e This device has been tested and approved according to the harmonised European Standard ETSI TS 203 021 and so is suitable for connection to the public analogue telephone network
56. ledge signal You hear the acknowledge signal Call forwarding has been activated External Calls will be signalled at telephone 23 through 28 not before 15 seconds are over Programming is done You will hear the internal calling signal Activate the programming level You hear the acknowledge signal You hear the acknowledge signal Call forwarding has been deactivated External Calls will be signalled at all authorised extensions simultaneously Programming is done When automatic external line access has been activated and the handset is being picked up you will get an external line immediately By pressing the button you will return to internal Automatic external line access can be set up for every telephone individually Programming can be carried out via telephone 21 according to the table below In the factory default settings automatic external line access is deactivated for all telephones Example Automatic external line access shall be activated for telephone 24 oF 1 Telephone 21 Pick up handset 35 You will hear the internal calling signal Configuration and settings 00000 2 Dial code number OOOOO Activate the programming level You hear the acknowledge signal 000 3 Dial code number to activate You hear the acknowledge signal Telephone automatic external line access for 24 now has automatic external line access telephone 24 y 4 Hang up Programming is done Once the handset of
57. mber your are sending matches the one you are going to use to receive SMS messages Register deregister at the SMS service centre In order to be able to receive a fixed net SMS you will have to register your SMS terminal device e g telephone with the SMS service of your telephone company In the whole of Germany e g the SMS service centre of German Telecom can be accessed via the telephone number 0193010 The SMS 44 Configuration and settings service centre of www sms im festnetz de can be accessed via 09003266900 SMS service centre 2 The way how to register is nit the same with every provider Please contact your telephone company how this is done With the telephone company German Telecom e g the first registration is free of charge You simply have to send an SMS with the message ANMELD to the telephone number 8888 In return you will receive a registration confirmation from the SMS Service of German Telecom Now you can be sure that sending as well as receiving SMS messages will work with your terminal unit which supports SMS Sending ANMELD to the telephone number 8888 you can de register your particular telephone number Future SMS messages sent to your telephone number then would be read to you as voice messages as of August 2006 Important notes In case you cannot get in contact with the service centre please verify whether or not your telephone access is authorised to dial that number The SMS cent
58. nality All functions in connection with the flash key are not being supported Indicators LEDs General The indicators LEDs provide you with information on the different operational states of the telephone system The meaning of each indicator can be found in the table below Name icon Power L1 L2 Fax rd Service Function Operational state External line 1 External line Amt 2 Night Fax switch Time control Door line intercom Service LED on Mains power on Telephone system ready for operation Flashing Reset button pushed Connection with ex line 1 Flashing Rhythm of the calling signal Connection with ext line 2 Flashing Rhythm of the calling signal Night programme active Fax switch for external line 1 on Time control active Connected with door intercom system via optional door module TSM1 Data communication via remote update Tone detection Saving settings LED off Mains power off Telephone system off Emergency phone at external line 1 ready for operation External line 1 in stand by External line 2 in stand by Day programme active Fax switch for external line 1 off Time control deactivated Not connected with door intercom system General Overview of audio and call signals Internal dialling signal Fast internal dialling signal Internal busy signal Internal ringing call connected signal _ i
59. nalled at telephone 23 With the function pick up call or by forwarding an external call still can be taken y 4 Hang up Programming is done g up g g Telephone 21 22 23 24 2 all 5 26 27 28 Ext line signalling 311 312 313 314 315 316 317 318 Ext line 1 on Ext line signalling 321 322 323 324 Ext line 1 off 325 326 327 328 Ext line signalling 335 336 337 338 Ext line 2 on Ext line signalling Ext line 2 off Call forwarding with external calls With your programming telephone a standard call forwarding can be programmed In case a more sophisticated call forwarding is needed you can use the PC configuration software to do this With call forwarding on an external call first telephones 21 and 22 will ring After 15 seconds also telephones 23 through 28 will ring This enable you to take a call with telephone 21 or 22 before another subscriber will be bothered by that call 34 Configuration and settings Activate call forwarding ED 1 Telephone 21 Pick up handset 00000 2 Dial code number DOOOO 00 3 Dial code number to activate the call forwarding y 4 Hang up a Deactivate call forwarding ED 1 Telephone 21 Pick up handset 00000 2 Dial code number DOOOO 00 3 Dial code number to deactivate call forwarding y 4 Hang up g up Activate automatic external line access You will hear the internal calling signal Activate the programming level You hear the acknow
60. ne number off on off on on on all on all on all off all off leer See page 37 all on all on all on all on all off all off 3s 10s off 71 Technical data Analogue extension ports Feeding voltage Feeding current Call signalling voltage Frequency of audio signalling Max length of connection cable Dialling mode analogue Number of internal connections External lines Immunity Call impedance Standard Main connection Line voltage Power consumption Power consumption in stand by Dimensions LxWxH mm Weight Weight AC adapter Cabinet material Flammability class Temperature range Operation Storage Miscellaneous Telephone book entries Telephone book memory buffer with power line outage USB interface Audio jack Input impedance Input voltage Technical data 40 VDC 24 mA 10 48V 15 50 Hz 425 or 440 Hz 0 6 mm 450 m DTMF pulse dialling 4 120VDC 10s gt 12 kOhm ETSI TS 103 021 230 V 6 10 50 Hz max 15 VA lt 6W 260x240x50 appr 700g appr 580g ABS HB 0 C to 40 C 20 C to 70 C 100 gt 200h USB 1 0 3 5mm phone jack gt 10 kOhm max 2 Vims 72 Index A Audio SIMS DE EE ES 9 C Call completion on busy subscriber 20 Caldea as 18 a A EE DE EE 24 Calera ud aes order 42 Calling SIMS a il ts 9 ra A EE Ge iS 4 GE TM re e e Moh net tt 68 CEPA Rds e AS o Das AY 42 Conference ee 22 Configuration
61. ng company Notes on processing Repairs will only be carried out by Tiptel com Service With our 48 hour repair service you will usually receive a repaired device or a replacement within 2 working days plus the usual delivery period If the device is repaired during the warranty period the warranty is not extended for the replaced parts or for the device This warranty is not transferable and shall expire if the device is sold to another party It shall also expire if anyone other than Tiptel com Service staff tamper with the equipment or if the serial number on the device is removed or rendered illegible The device is marked with a warranty seal Please take care to ensure that this is not damaged Otherwise this will also render your warranty claim void The general terms of business of Tiptel com GmbH Business Solutions which form an integral part of the contractual agreement with your dealer also apply In the case of a complaint the defective product is to be sent to Tiptel com with a description of the fault and proof of purchase For warranty related matters please contact your specialist dealer or send the equipment to the following address 67 Annex In Germany In Austria In Switzerland Tiptel com GmbH Business Solutions Tiptel GmbH Tiptel AG Service Service Service HalskestraBe 1 Ricoweg 30 B1 Bahnstrasse 46 D 40880 Ratingen A 2351 Wiener Neudorf CH 8105 Regensdorf In warranty cases the equipment will be returned at Ti
62. o that connector and so enables you to connect a 4 wire door intercom system a door bell and a door opener Press this button to reset the telephone system delete the configuration or start firmware update via the update server Mounting the telephone system It is recommended to proceed in the following order e Choose the mounting location e Open the cabinet e Wall mount the telephone system e Install the cables for the wall outlets e Connect the terminal units Two screwing terminals for every extension marked from 1 for extension 21 through 8 for extension 28 Western jacks are an alternative for extensions 21 through 24 instead of the screwing terminals You can connect both mono or stereo equipment e Connect the telephone system with the external lines e Connect the telephone system with mains power e Perform a functional test 57 Planning and installation Tools and material needed e Hammer drill with 6 mm stone drill for wall mounting In case you wish to use the screwing terminals e Screwdrivers of different size e Wire cutter cable stripper e Telephone installation cable e g I Y ST Y 2 x 2 x 0 6 in needed quantity and length e Telephone jacks wall outlets e Miscellaneous mounting material for cables and telephone jacks Define the mounting location The telephone system can be either operated horizontally or vertically mounted to a wall Please consider the following requi
63. on between the telephone system and a PC For this please use the USB cable that came along with your telephone system and connect one end to with a USB port of your computer and the other end with the USB port of your telephone system Please see also page 30 Installation when using a fax switch If you wish to use the fax switch you will have to connect the fax machine to port extension port 24 Make sure that connection is a fixed one e g cordless phone A Ef 0 J A4 TAE jacks Germany only P USB 21 22 23 24 ext 2 ext 1 E e dey UU VUER Zt Be eS YH a jacks 2 SS Pd A ad e g comfort phone E Fax at 24 Please note that the fax switch is only available for external line 1 This is why you have to use the telephone number of external line 1 as your Fax number please see also page 26 Indicating power line failure In case of a power line failure telephone 21 is directly connected with external line 1 The comfort telephone tiptel 272 can indicate power line failure via an LED In order 63 Planning and installation to be able to do this the line reversal between connection to the external line and connection to the telephone system will be analysed The power line failure indication is set up as follows Install the telephone system as describer in chapter Mounting the telephone system The telephone system
64. ptel com GmbH Business Solutions expense CE mark This device meets the requirements of the EU directive directive concerning radio systems and telecommunications terminal devices and the mutual recognition of their conformity Due to technical differences among the different countries however unlimited warranty for unconditional operation with any telephone company cannot be granted Tiptel com GmbH Business Solutions herewith declares that the equipment complies with all the fundamental requirements of European Directive 1999 5 EC You can find further details on the compliance declaration at the following Internet address http www tiptel com Environmental compatibility No contact with substances harmful to human health can occur if the system is used properly This device does not contain any batteries The synthetic materials used in this device consist of partially recycled granulate Our packaging does not contain any synthetic materials Only cardboard and paper from partially recycled material is used Once your Tiptel product has reached the end of its life time Tiptel com GmbH will take it back free of charge The device will be dismantled properly and then forwarded to a recycling company 68 Annex Trouble shooting guide Problem When picking up the handset you do not hear the dialling signal The Power LED is off When picking up the handset you do not hear the dialling signal The Power LED
65. ration Carry out room monitoring ED Telephone 21 Pick up handset You will hear the internal calling signal 00 Dial telephone number 23 Connection to the room monitoring telephone will be made without any sound All sounds to be heard in that room will be transferred Telephone 21 Hang up Connection to the target telephone will be terminated without any sound The connection can be re established from any other authorised telephone at any time Via the PC configuration connecting with a room monitoring telephone can be authorised or denied for each subscriber individually The fax switch External line 1 of your telephone system can be operated with fax switch function to separate voice calls and fax messages in order to forward them to the desired target Operation principle To determine whether a message is a fax or a voice message the fax signal CNG sent by a fax machine will be analysed In order to be able to do this with every call on external line 1 the call will be taken and the system will then wait up to 5 seconds for the CNG signal If such a signal is detected the call will be forwarded to your fax machine As soon as the fax machine answers the connection will be made and the fax transfer will start 26 Operation If no CNG signal was detected a standard voice call will be assumed The call will then be forwarded to those telephones configured as receiving telephones for incoming external calls The telephone
66. re of German Telecom e g cannot be reached from within networks of other telephone companies Many telephone companies are also blocking the prefix 0900 so that you also cannot reach the service centre of www sms im festnetz de In this case please contact your telephone company to have that prefix authorised can be with costs 45 Configuration and settings Receiving SMS It is possible to set up one extension one port for an external line to receive SMS messages A terminal unit which supports SMS can then be operated at this port in order to receive incoming SMS messages For each external line an individual SMS terminal device can be defined It is necessary to configure external line access and external line signalling for SMS communication on this particular port Deactivate call waiting signalling if there is only one terminal unit with SMS functionality for both external lines If you do not deactivate the signalling you will lose SMS messages coming in on the other line while the SMS terminal device is busy Defining the SMS port Programming can be carried out via telephone 21 according to the table below In the factory default settings there is no SMS port defined Example Configuration of telephone 21 for SMS communication on external line 1 gt 00000 900 1 Telephone 21 Pick up handset 2 Dial code number Vd OOOO 3 Dial code number to define the SMS port for telephone 21 You will hear t
67. rements for the location e All items listed in chapter Safety notes see page 54 on the intended operation and use of the telephone system have to be observed e Make sure that you are close to a mains power wall outlet e Make sure that you are close to the connection access for the external telephone lines from your telephone company e Make sure to chose a central location regarding the planned locations of your extensions Extensions close to the telephone system can be connected directly to the system by using the system s western jacks You should then use ports 1 through 4 Extensions not that close to the system should be connected via separately installed cables connected to the screwing terminals of the telephone system Opening the cabinet In case you need to make use of the screwing terminals of the telephone system you will have to open the cabinet first You will also have to open the cabinet in case you wish to install the optional door module TSM1 Before opening the cabinet make sure to disconnect mains power and the external telephone lines 58 Planning and installation This is how to open the cabinet AE SHE Wie At the indicated areas 1 insert a slot screwdriver 4 mm or a similar tool as far as it goes from bottom of the housing in the direction towards the top Pull the screwdriver towards you 2 which will slacken the snap mechanism and lift the cover towards the back
68. rs can be entered via the programming telephone 21 ADTMF telephone with CLIP function is recommended For confirmation the number will be shown on the display 20 blocked numbers with up to 6 digits each can be entered For every entry there is a separate memory index number from 01 to 20 Entering blocked numbers Example 0190 shall be entered as blocked number in memory 01 ED 1 Telephone 21 Pick up handset You will hear the internal calling signal 00000 2 Dial code number OOOOO Activate the programming level You hear the acknowledge signal 000 3 Dial code number Enter code number for entering blocked number 00 4 Dial code number OO for memory For every blocked number a memory index 01 number between 01 and 20 has to be used In case one location will be re used the old blocked number will be overwritten 0000 5 Dial digits of the number to block Blocked numbers can be digits 1 2 and 0000 The maximum number of digits is 6 All further digits will be ignored y 6 Hang up Entering the blocked number is done You will be called back The blocked number together with its memory index number will be shown on the display oF 7 Telephone 21 Pick up handset You hear an acknowledge signal For more entries proceed as described under item 3 4 8 Hang up Programming is done Delete blocked numbers Example Blocked number at position 05 shall be deleted 39 Configuration and settings A 1 Telephone 21 Pic
69. rs can make use of the advantageous functions and the comfort this telephone system provides this part of the manual should be available to all users Settings and configuration This chapter addresses the specialist dealer who set up the system and the owner user Those settings and configuration options are described with which the telephone system can be adopted to the individual environment and the requirements needed A PC software helps you with the complete configuration through a clearly arranged 4 General depiction of all configuration options But even without using the PC software most of the configuration can be made via the telephone 21 at port 1 Planning and installation The chapter Planning and installation explains all connectors and ports gives you advice on choosing the optimum location the distribution of the telephone connections and on what to keep in mind while mounting and installing the cables Abstract The telephone system tiptel 2 8 USB provides you with ports for up to eight internal terminal units for internal and by using the external line ports external telephone communication To support this the telephone system tiptel 2 8 USB comprises a number of comfort features making telephony even easier With two external line and eight internal extension telephony needs of an office a handicraft business or a bigger private household can be dealt with in an ideal way The CLIP function caller ID f
70. s you entered and avoid typing errors It can also be helpful to write down the digit sequences for the settings you wish to programme This makes the input easier and will also provide you with some documentation on your settings Telephone 21 at port 1 is the programming telephone with which the configurations and settings we refer to in the following can be carried out By dialling the code number you will get to the programming level and by dialling additional digits you can carry out a variety of configurations 31 Configuration and settings Several sequences of digits can be entered in a row Successful inputs will be acknowledged by a continuous acknowledge signal In case of an incorrect input an interrupted error signal is heard the programming level will automatically be left 30 seconds after dialling the last digit or by simply hanging up The configuration will be saved permanently to a non volatile memory After a power line failure the configuration will still be there Only the clock will have to be set again External line authorisation The telephone system supports three different types of authorisation here e Full external line authorisation You can take external calls and you can dial via the external line The access to an external line is on The signalling of external calls is on e Semi external line authorisation You can take external calls But you cannot dial via the external line Upon dialling the
71. system will try for up to 55 seconds to set up a connection to an internal subscriber At the same time the caller will hear a calling signal generated and sent by the telephone system In case an incoming fax had been taken by a telephone this call should be forwarded to the fax machine at port 4 With your telephone system 2 8 USB the fax switch will only work with the first external line The fax machine must be connected to port 4 and has to be ready to receive a fax after 1 or 2 ringing signals The fax switch will turn off after 3 unsuccessful attempts Attempts are treated as unsuccessful when they were not taken by the fax machine e g when there is no more paper in the machine In case the fax machine busies port 4 e g due to an internal call no fax can be forwarded Incoming calls on external line 1 in this case remain unanswered until the fax machine will release port 4 again For sending a fax message code number O for external line access will have to be dialled or the automatic external line access will have to be programmed for that port The fax switch function can be activated or deactivated from every telephone Activate fax switch ED 1 Pick up handset You will hear the internal calling signal 00 2 Dial code number OO You hear the acknowledge signal y 3 Hang up The fax switch is activated the LED FAX is on Deactivate fax switch ED 1 Pick up handset You will hear the internal calling signal 00 2 Dia
72. telephones 24 is being picked up this telephone will automatically be assigned with an external line You hear the external dialling signal and you can start dialling without the need to dial the code number 0 for external line access first me Jefa fa s s e a a Automatic external 371 372 373 374 375 3 6 377 378 line access on Automatic external 387 382 383 384 385 386 387 388 line access off Set music on hold When an external line is on hold the subscriber will hear a piece of music This piece of music you can activate or deactivate individually for each of the two external lines Programming can be carried out via telephone 21 according to the table below In the factory default settings music on hold is on Example Deactivate music on hold for external line 2 Activate deactivate Music on hold ED 1 Telephone 21 Pick up handset You will hear the internal calling signal 00000 2 Dial code number Activate the programming level You hear the acknowledge signal 000 3 Dial code number to You hear the acknowledge signal Music on deactivate music on hold on external line hold on external line in deactivated 2 4 4 Hang up Programming is done g up g g 36 Configuration and settings External line Music on Music off Setting up blocked numbers The telephone system provides you with the option to block dialling of certain telephone numbers or digit sequences 20 blocked numbers and 16 fix
73. tion is activated When there is a door module installed also the door bell will be indicated via a call waiting signal in case the function is activated Activate call waiting signal ED 1 Telephone 21 Pick up handset 00000 2 Dial code number VOOOO 00 3 Dial code number to activate call waiting y 4 Hang up Deactivate call waiting signal ED 1 Telephone 21 Pick up handset 00000 2 Dial code number O 00 3 Dial code number to deactivate call waiting 4 4 Hang up 43 You will hear the internal calling signal Activate the programming level You hear the acknowledge signal You will hear an acknowledge signal While in call state you will hear a call waiting signal in case another external call come in and in case your telephone is authorised to receive external calls Programming is done You will hear the internal calling signal Activate the programming level You hear the acknowledge signal You hear the acknowledge signal With a second external call or with the door bell ringing you will not hear the call waiting signal Programming is done Configuration and settings SMS terminal unit support Short messages SMS Details on the service SMS in the fixed net SMS service allows sending short text messages to or receiving them from other terminal units Those messages will not be sent directly to the other terminal unit they will be transferred via the SMS service centre
74. tivate access to external line 1 for 23 has no longer access for outgoing calls to telephone 23 external line 1 When dialling O for external line access telephone 23 will get external line 2 y 4 Hang up Programming is done g up g g www a e SEEK SE EEEK SEE Ext line access 211 212 213 214 215 216 217 Ext line 1 on Ext line access 221 222 223 224 225 226 227 Ext line 1 off 3 34 Ext line access 231 232 233 2 235 236 237 Ext line 2 on Ext line access 241 242 243 244 245 246 247 Ext line 2 off Setting external call signalling Incoming external calls will be signalled in the programmed ringing rhythm This signalling can individually be activated or deactivated for every telephone Programming can be carried out via telephone 21 according to the table below In the factory default settings external call signalling is activated for both external lines and for all telephones 33 Configuration and settings Activate deactivate external call signalling Example External call signalling of external line 1 shall be deactivated for telephone 23 A 1 Telephone 21 Pick up handset You will hear the internal calling signal 00000 2 Dial code number Activate programming level You hear the acknowledge signal 000 3 Dial code number to You heart the acknowledge signal An deactivate external call signalling from incoming external call on line 1 will no longer external line 1 for telephone 23 be sig
75. umbers e Door opener authorisation e Door bell signalling authorisation e Direct access to door intercom system Set door bell signalling The telephone system in connection with the optional door line module TSM1 can signal your door bell at a telephone This signalling can be activated deactivated individually for each telephone When the door bell rings while you are having a telephone call you will hear a call waiting signal provided that call waiting signalling has been activated Programming can be carried out via telephone 21 according to the table below In the factory default settings door bell signalling is activated for all telephones Activate deactivate door bell signalling Example Deactivate door bell signalling for telephone 23 A 1 Telephone 21 Pick up handset 00000 2 Dial code number VOOOO 000 3 Dial code number BOO y 4 Hang up ES 48 You will hear the internal calling signal Activate the programming level You hear the acknowledge signal You hear the acknowledge signal Telephone 23 will not signal any door bell ringing Programming is done Configuration and settings am alals alalala meanness oo oe oo ot os ow or ow ow oca oe oos on ws se or ow Set door opener authorisation The door opener can be actuated from every telephone connected to the telephone system in case the option door line module TSM1 has been installed on the
76. unction provides you with information on the caller Using the automatic fax switch even with only one external line connected fax messages and phone calls can be handled in parallel LED indicators provide you with information on the current system and functional status Configuration via your PC is well arranged and self explaining So also the technically interested layman is able to perform the settings required for his local and personal needs The status window of the PC configuration software shows you the status of the connected telephones and serves as an easy to read busy extension indicator This Manual gives you information on the features and explains how to use them Features e 2 analogue external lines and eight internal extensions e Targeted occupation of external lines for individual charging e Prioritising of external lines e Automatic external line access for comfortable telephony General e External line authorisation to be programmed individually per phone e Reservation of an external line e External line authorisation semi or full e Authorisations for local long distance or abroad calls e Automatic fax reception with integrated and activated fax switch for external line 1 e Forwarding of telephone calls e Music on hold during forwarding process e Internal calls free of charge e Caller ID CLIP at all extensions e System telephone book with speed dial list 100 phone numbers e NAME CLIP from

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