USER MANUAL MetalSpy
Contents
1. The system will not block the sliding swinging doors e Try changing positions of TX and RX e Move the antennas farther away The system will not block shopping trolleys e Make sure it has been set correctly according to section 4 3 e The signal may be too strong and it cannot be installed in this location You may consider upgrading to the Amersec NG Metal amp MagnetSpy system which has more advanced functions The system is detecting other objects e For laptops this is normal The size is similar to foil bags and it is not possible to differentiate e For large shopping trolleys wheelchairs and baby strollers try blocking them according to section 4 3 e For small baby strollers or other large devices with some metal and mostly plastic it may not be possible to block them as the amount of metal is similar to a foil bag American Security 2011 Manual subject to change without notice TEL 420 271 960 054 FAX 420 271 770 732 SUPPORT 420 296 150 610 Page 17 of 17 technical support amersec com www amersec com2. USER MANUAL MetalSpy EAS Add On Technology for Foil Bag Protection 21 June 2011 AM ERS C Shoplifting Prevention Systems CNMERS ZC User Manual InBuilt People Counter Shoplifting Prevention Systems Contents LO SPE CII GIO INS St FEA TURE Serseri iaer innar E E EEEE A EES EE EEE EE 3 La E o E E E E E iapeneneeeneeaes 3 t2 MetalSp DION Ostende 4 ZO PCB CONNECTION rial aiii doi isiaia 4 Dak Meta lp Da MONO a eoliano aces idosiios 4 2D PIV AVES D i A o qe o O O yq II A 5 Dior RINBO PR O EE ET E e O PO E e ae tienes 5 3 0 INSTALLATION PROCEDURE assianvocarinaa adan da ainia ori dr aii 6 A A PA PP A 6 32 SOU UO Antenna Cont CU O Misarraadadla T 6 SS OW Cl Required de 6 3A PCCM el race Me tuna a 7 o A e POCO E EEE EEE 7 PP e oo nn e A nn a 8 LO TONING cerea 10 M S FIC IFO rE E see E E E AE A E E E AE AE A A E A VE A A A E EA 10 DW EAEE E o NA OE e E E E E ans 11 4 Ee FR E EE e o nn Eo on a 13 A o PP E 16 50 TROUBLESHOOTING acia d rio 16 TEL 420 271960054 FAX 420271770732 SUPPORT 420 296 150 610 Page2of17 technical support amersec com www amersec com CNMERS ZC 1 0 SPECIFICATIONS 8 FEATURES 1 1 System Features e Simple manual tuning e Can be powered by EAS system e Simple to add to existing EAS installation e Compatible with RF and AM systems e Can be integrated into Amersec RF or AM systems e Trolley blocking Technical Specifications Power Input 12 24VDC or 15 18VAC Powe
3. INSTALLATION PROCEDURE 3 1 Test ALWAYS test the system for performance on site before drilling holes in the floor and mounting the antennas Every environment is different and the original plan may need to be modified 3 2 Set up Antenna Configuration MetalSpy operates as a Dual system therefore it requires a Transmitter and a Receiver If MetalSpy is integrated into an EAS system set up and configure the EAS system first and then configure the MetalSpy RX TX RX TX i 15 18VAC AAA Py Alarm Figure 4 MetalSpy Configuration amp Wiring 3 3 Power Requirements Standalone 2 antennas 15VAC 0 7A or larger or DC 3 4 antennas 15VAC 2A or 24VDC 2 1A AM InBuilt Same as Standalone RF InBuilt Can be powered from RF system 24VDC 2 1A for maximum 4 antennas TEL 420 271 960 054 FAX 420 271 770 732 SUPPORT 420 296 150 610 Page 6 of 17 technical support amersec com www amersec com CNMERS ZC User Manual InBuilt People Counter Shoplifting Prevention Systems 3 4 Antenna Placement MetalSpy operates by detecting MOVING metal objects Therefore any moving metal near the system can cause alarms If the metal is stationary it will NOT be a problem Antennas should be FIRMLY mounting to the floor as moving antennas will appear to the system as moving metal objects MetalSpy systems should not be placed behind swinging doors unless the doors have no metal pieces or remain open throughout the store s ope
4. The foil will be between them To make a booster bag for testing it is recommended to use a minimum of 5 layers of foil Thieves will often use an entire roll to make sure the EAS tags are 100 shielded The surface area is important When testing the large side of the bag should be parallel to the antennas for best detection If the bag passes through with the small side facing the antennas it may not be detected 5 0 TROUBLESHOOTING The system has low detection e Increase SENS e Make sure you are using an appropriate sized bag with enough foil e lf using more than 1 TX check polarity see section 4 2 e Move antennas closer together e Change positions of RX and TX The system is false alarming e Decrease SENS and or increase DELAY e Check TX synchronization see section 4 1 e Check for moving metal doors elevators or escalators Try to block them per section 4 3 If it is not possible move the antennas farther from the metal doors e Make sure the pedestals are firmly mounted to the floor They cannot be moving even slightly e Change positions of RX and TX TEL 420 271 960 054 FAX 420 271 770 732 SUPPORT 420 296 150 610 Page 16 of 17 technical support amersec com www amersec com CNMERS ZC User Manual InBuilt People Counter Shoplifting Prevention Systems The system is unstable pulsing LEDs low detection false alarms constantly alarming especially during an alarm e Make sure the power supply is large enough see s
5. to distance between antennas size of bag to be detected and size of object to be blocked It will require trial and error testing using test bags and trolleys Another option for filtering trolleys is to leave SENS unchanged Then set DELAY to be completed when a person is just beginning to leave the field of the antennas approximately 30cm past the antennas So the system will detect the metal bag When a trolley passes through the signal will be much larger so just set CADDY to a lower value which is enough to block the trolley signal The result is trolley filtering with a relatively short delay However it will not be quite as good as the first option To use this option set SENS to 80 a short delay 30 40 and the lowest CADDY sensitivity 0 far left So the bag should always be detected Then increase CADDY to filter the trolley depending on its size Put JP4 back ON The tuning is complete ALARM NO ALARM YES CADDY CADDY SENS SENS DELAY DELAY Figure 18 MetalSpy Signal Evaluation with Blocking TEL 420 271 960 054 FAX 420 271 770 732 SUPPORT 420 296 150 610 Page 15 of 17 technical support amersec com www amersec com CNMERS ZC User Manual InBuilt People Counter Shoplifting Prevention Systems 4 4 Test The system can be tested after it has finished adapting ADPT LED is off Figure 19 Booster Bag Thieves using foil lined booster bags will usually use 2 bags
6. ENS ensures detection of smaller bags but susceptibility to false alarms is higher A lower SENS can increase resistance but only large bags will be detected Remove JP4 The ALM LED will light when the detected signal is greater than the SENS threshold Use a bag or piece of metal with the size you would like to detect Walk COMPLETELY through the system to test the bag and looking at the ALM LED Set the SENS as low as possible but so that it has reliable detection of your test bag Now set the DELAY When Jumper 3 is OFF the delay will now be in the range of 0 5 3sec After a signal is detected which exceeds the SENS threshold the DELAY timer will start After the timing the remaining signal will be compared with the signal level set by CADDY If the signal is less than CADDY this means a smaller shorter signal was detected and the system will alarm If the signal is greater than CADDY this means that a larger longer signal was detected like a trolley so the alarm will be blocked By removing JP4 it can help you set the DELAY This will enable you to easily see when the ALM light is turning on A large object should have a large enough delay so that it is out of the antennas before the DELAY is finished so the ALM light will not turn on Next set the CADDY First just set to approximately the same position as SENS and then tune depending on the size of object that must be blocked SENS DELAY and CADDY will need to be tuned according
7. assive empty antenna It is in parallel to ANT1 PWR TX Power M S Master Slave jumper for cable synchronization If in M position a synchronization signal is sent to another transmitter from the SNC OUT terminal If set to S position the oscillator is disconnected and the transmitter will expect a signal at SNC IN TX FREQ 4 possible frequencies of transmitted signals for synchronizing multiple transmitters by air The frequencies range from 22kHz to 28kHz SNC OUT Cable synchronization output to another transmitter Recommended cable standard twisted pair The shorter the better so that less interference is induced into the cable SNC IN Cable synchronization input from another transmitter Tune the Transmitters before attempting to tune the Receivers e TX Power Not critical but should be set approximately to the following based on the distance between TX RX e 1X Ante lt 140cm 50 140cm 180cm 75 gt 180cm 100 nna Polarity Required only if more than 1 TX antenna is used and you are not able to properly tune the Receiver see section 4 3 Two Transmitters should result in greater combined power If the polarity is incorrect they will cance each other out and the Receiver will get very little signal Just switch the wires in the ANT1 terminal on the TX board TEL 420 271 960 054 FAX 420 271 770 732 SUPPORT 420 296 150 610 Page 11 of 17 technical support amersec com www amerse
8. c com CNMERS ZC User Manual InBuilt People Counter Shoplifting Prevention Systems i A SIGNALS TAL TX2 K Fi I TX 1 SIGNALS TX1 TX2 f TX 2 TX 1 TX 2 Figure 13 TX Antenna Polarity e 1X Antenna Consumption Optional For less power consumption and optimum performance it is possible to tune the TX antenna loops If using just wire loops for example inside a wall for a hidden system it is required to do this step Each TX is tuned separately o Measure the current consumed by the TX Optimum consumption is 200 250mA E TX PWR 100 A 15 18VAC y A jo 12 24VDC Figure 14 Measure TX Consumption o If current is higher than 250mA add a 1uF capacitor across the ANT1 terminal Figure 15 Capacitor on ANT1 Terminal o Repeat until the current is around 200 250mA TEL 420 271 960 054 FAX 420 271 770 732 SUPPORT 420 296 150 610 Page 12 of 17 technical support amersec com www amersec com CNMERS ZC User Manual InBuilt People Counter Shoplifting Prevention Systems 4 3 RX 10 11 12 13 15 14 Figure 16 MetalSpy RX ALARM OUT Normally open output relay for alarm connection AC 15V Input voltage 15 18VAC or 24VDC Consumption is approx 100mA ANT SIZE Antenna width small lt 8cm medium 8 15cm large gt 15cm MODE a Jumper 1 OFF tuning of GAIN ON normal operation b Jumper 2 OFF tuning of BIAS ON normal operation c J
9. ection 3 3 e Check TX consumption and polarity see section 4 2 e Look for EM electro magnetic systems nearby not compatible The BLK Blanking LED is always on dimly lit means it can be flashing very quickly this is okay e Usually happens when installed with an AM system try to move it farther away from the AM system e Re tune the system e Change positions of RX and TX e If using more than 1 TX check synchronization and polarity see sections 4 1 4 2 The system does not work at all e Make sure PWR LEDs are on e Make sure TX PWR GAIN and BIAS have been tuned see section 4 3 e Check BLK LED see above e Check all wire connections e Make sure an alarm is connected see section 3 6 e Make sure TX is not set to Slave without a Master connection see section 4 1 e Remove Jumper 1 The RX LEDs should move when turning GAIN or TX PWR If not o Use an oscilloscope to check for a signal coming from the TX ANT1 terminal If none send the TX board to Amersec to be repaired If there is a signal there may be a defect on the RX board Please send to Amersec for repair There is no alarm e Make sure the alarm is powered The MetalSpy alarm output is only a relay without power e If using the wireless pager alarm the Power LED should be on and the Alarm LED will flash during an alarm o Make sure the antenna is connected well o Try using a smaller antenna just a 7cm piece of small stiff wire Connect it only in the left pin
10. he possibility of using a passive TX antenna e Cable Synchronization Required for all TX installed together in 1 entrance or within 5m of each other A standard twin flex cable can be used TX Master TX Slave 1 2 TX Slave Final SMWC IN SNC OUT SMC IM SNC OUT M S Jumper M M S Jumper 5 M S Jumper 5 Figure 9 MetalSpy TX Cable Synchronization e Air Synchronization Can be used for TX that are more than 5m apart and not using the same Receiver It is only required to set a different TX FREQ for each system TX Master TX 1 TX 2 a moo 0 TX FREQ TX FRED TX FREQ Figure 10 MetalSpy TX Air Synchronization E ANA e Passive TX It is possible to connect 2 antenna loops to one TX PCB This means that the 2 TX antenna is just an empty or passive antenna In this case no synchronization is required between the two TX antennas because the signal is the same and generated from the same source It is still important to check the TX polarity as described in the next section TX AX PASSIVE Figure 11 Passive TX Connection TEL 420 271 960 054 FAX 420 271 770 732 SUPPORT 420 296 150 610 Page 10 of 17 technical support amersec com www amersec com CNMERS ZC User Manual InBuilt People Counter Shoplifting Prevention Systems 4 2 TX eae eS _ AU 4 Figure 12 MetalSpy TX AC 15V Input voltage 15 18VAC or 24VDC ANT1 Antenna loop connection ANT2 Antenna connection for p
11. mp 3 TX ANT1 Pins 1 amp 2 Figure 1 Standalone MetalSpy PCB Connection TEL 420 271 960 054 FAX 420 271 770 732 SUPPORT 420 296 150 610 technical support amersec com www amersec com Page 4 of 17 Q AM ERSE C User Manual InBuilt People Counter Shoplifting Prevention Systems 2 2 AM InBuilt RX ANT Pins 1 3 l TX ANTI Pins 1 amp 2 Figure 2 AM with MetalSpy PCB Connection 2 3 RF InBuilt RF antennas are Universal UNI meaning that they can be used with any Amersec RF board and with or without MetalSpy To connect MetalSpy do the following e Connect the 3 wire cable labeled Dual to the small 3 crossbar module The other end is connected to the green 3 pin terminal on the PCB labeled RF OUTPUT on TX board or ANTENNA on RX board e Set the alarm light voltage jumper to 24V located on the small module for the alarm light e Cut the wire labeled Loop and connect the 2 wires to the green terminal on the MetalSpy PCB labeled ANT This should be done for both TX and RX e If MetalSpy is removed the O loop which is labeled Loop must be connected back together A RX ANT Pins1 amp 3 l J TX ANTI Pins 1 amp 2 RF PCB Figure 3 RF with MetalSpy PCB Connection TEL 420 271 960 054 FAX 420 271 770 732 SUPPORT 420 296 150 610 Page 5 of 17 technical support amersec com www amersec com AMERSE C User Manual InBuilt People Counter Shoplifting Prevention Systems 3 0
12. ning hours The antennas should be placed minimum 50cm from the swinging doors It must be tested because it depends on the amount of metal on the door More metal means a greater chance of alarms and the antennas must be farther away Figure 5 Antenna Placement with Swinging Doors Other sources of moving metal are Sliding Doors minimum 30cm away Elevators minimum 30cm away Escalators minimum 100cm away 3 5 Run Cables No special cable types are required Most common is standard twin flex cable Up to 3 cables are required A single FTP cable may be used for all Power Required to each antenna No extra cable is required if MetalSpy is powered from RF electronics Alarms Only required if you wish to connect all RX to the same alarm example a wireless pager You may also wish to run an alarm cable to another location wall cash desk etc so it is important to consider your alarm output Synchronization Only required if you have more than 1 TX TEL 420 271 960 054 FAX 420 271 770 732 SUPPORT 420 296 150 610 Page 7 of 17 technical support amersec com www amersec com CAMERSEC Shoplifting Prevention Systems User Manual InBuilt People Counter 3 6 Alarm Output Because every store wants a different type of alarm for MetalSpy discreet alarms are recommended no alarm is supplied with MetalSpy Receivers have 1 alarm output which is normally open contact relay There are many options for co
13. nnecting alarms Some examples are below e Wireless Pager Alarm System recommended Please see the Wireless Pager manual for more details Wireless Transmitter Ca Pocket Pager Metal5py RA Ei AMT al any Alarm light buzzer etc Py Aalanm Power stationary Receiver J 15 18VAC VELADA Figure 6 Wireless Pager Alarm TEL 420 271 960 054 FAX 420 271 770 732 SUPPORT 420 296 150 610 Page 8 of 17 technical support amersec com www amersec com AM ERS C User Manual InBuilt People Counter Shoplifting Prevention Systems e External Alarm Light cannot be combined with the wireless pager alarm External Alarm Light Alanm Power next Rx Figure 7 External Alarm Ligh e Extra Buzzer It is recommended to find a buzzer which can be powered from the same power supply 15VAC or 24VDC as the MetalSpy This means you do not need to have an extra power supply just for the buzzer Cannot be combined with the wireless pager alarm MetalSpy RX Extra Buzzer next HX Figure 8 Extra Buzzer Alarm TEL 420 271 960 054 FAX 420 271 770 732 SUPPORT 420 296 150 610 Page 9 of 17 technical support amersec com www amersec com AMERSE C Shoplifting Prevention Systems User Manual InBuilt People Counter 4 0 TUNING 4 1 Synchronization All MetalSpy Transmitters must be synchronized for proper function There are 2 methods of synchronization and also t
14. ntion Systems Make sure ALL Transmitters are powered ON and you have set TX PWR before tuning the RX boards Any required TX synchronization should also be complete e GAIN Remove Mode Jumper 1 Turn Gain until LEDs 4 5 are lit LEDs 3 6 are acceptable za r m 12345678 NOTE If you are not able to set Gain try removing Jumper 2 and setting BIAS first e BIAS Remove Mode Jumper 2 Turn the small Bias trimmer until LEDs 4 5 are lit DORMADO 12345678 NOTE You may need to turn BIAS quite far until the LEDs start going up down e Replace Jumpers 1 amp 2 NOTE If TX Power distance between antennas environment or synchronization changes the GAIN and BIAS will need to be reset e Set Mode Jumper 3 ON or OFF depending if shopping trolleys or sliding doors should be blocked Tuning is easier and performance is better if this feature is not used If used blocking of shopping trolleys or sliding doors may not be 100 It depends on many factors such as distance between antennas size of the metal inside the door or trolley environment and even the speed at which the person door moves In some environments it may not be possible to block the sliding door or shopping trolley e If Jumper 3 ON no blocking of large signals o Set SENS by the size of bags to be detected a higher SENS ensures detection of smaller bags but susceptibility to false alarms is higher A lower SENS can increase resistance but only large bag
15. r Consumption TX 12W max RX 5W max PSU Allow 0 7A per Dual system Cable Requirement 24 AWG 0 5mm standard twin flex cable Alarm Output N O relay switch non powered 2A max Operating Frequency 20 30kHz System Compatibility e MetalSpy Diamond e AM AluProfi 40 MS e AM AluProfi 50 MS e RF Dual Easydet AluProfi 40 MS e RF Dual Easydet AluProfi 40 Plexi MS e RF Dual Easydet Crystal Smart MS e RF Dual Easydet Crystal Clear MS e RF Dual Superdet AluProfi 40 MS e RF Dual Superdet AluProfi 40 Plexi MS e RF Dual Superdet Crystal Smart MS e RF Dual Superdet Crystal Clear MS Always requires a minimum of 2 pedestals TEL 420 271 960 054 FAX 420 271 770 732 SUPPORT 420 296 150 610 Page 3 of 17 technical support amersec com www amersec com User Manual InBuilt People Counter 1 2 MetalSpy Diamond Height 1680mm 66 1in Width 180mm 7 1in Depth 37mm 1 5in Weight 6 2kg 13 71b Base 230 x 185 x 80mm 9 1 x 7 3 x 3 1in l me DUAL wy 2 0 PCB CONNECTION 2 1 MetalSpy Diamond Metal Object Size 20x30cm 30x40cm 40x50cm Q NMEZRSEC Shoplifting Prevention Systems Detection Range up to 180cm 6ft up to 210cm 7ft up to 240cm 8ft The MetalSpy TX amp RX boards are connected to a simple O loop in the Diamond antennas This also applies if a hidden loop is made inside a wall A simple loop of wire can be placed on or in the wall RX ANT Pins 1 a
16. s will be detected o Remove JP4 The ALM LED will light when the detected signal is greater than the SENS threshold o Use a bag or piece of metal with the size you would like to detect Walk COMPLETELY through the system to test the bag and looking at the ALM LED o Set the SENS as low as possible but so that it has reliable detection of your test bag o Now set DELAY which can help reduce false alarms from short pulses and bumps to the antennas o If the detected signal exceeds the SENS threshold the system begins to count down the time set by DELAY 0 1 1sec If at the end of the delay the signal is still present the system will alarm If the signal is no longer present the system will not alarm o Normal DELAY setting is about 20 40 The proper DELAY setting can help reduce false alarms but results in a short delay in alarming A minimum DELAY will cause the system to have a very fast reaction speed but it can be susceptible to false alarms o PutJP4 back ON The tuning is complete ALARM YES ALARM NO SENS f SENS d DELAY DELAY Figure 17 MetalSpy Signal Evaluation without Blocking TEL 420 271 960 054 FAX 420 271 770 732 SUPPORT 420 296 150 610 Page 14 of 17 technical support amersec com www amersec com CNMERS ZC User Manual InBuilt People Counter Shoplifting Prevention Systems e lf Jumper 3 OFF blocking of large signals O Set SENS by the size of bags to be detected a higher S
17. umper 3 OFF The system will attempt to block alarms caused by large metal objects such as shopping trolleys but the response is slightly slower This enables the CADDY feature ON The system will not block large signals CADDY will not be used or evaluated d Jumper 4 OFF turns of alarm for testing ON normal operation For normal operation it is always necessary to set JP1 ON JP2 ON JP3 ON or OFF and JP4 ON 5 DELAY Time delay for which the signal must be present Without blocking function 0 1 1 second With blocking function 0 5 3 seconds 6 BIAS Sets the offset voltage of the filter circuit 7 CADDY Sets the sensitivity of the detection of large signals such as shopping trolleys 8 SENS Sets the receiver sensitivity 9 GAIN Sets the amplitude of the input signal of the receiver 10 RX ANT Antenna connection pins 1 3 11 LED 1 8 Signal indication LEDs 12 ALM ON when alarm is activated 13 ADPT ON while the system is adapting to the environment During this time it should not be tested and alarms will not be activated 14 BLK System filters are fully saturated If ON the system will not work This LED should be OFF or flashing can be flashing very quickly looks dimly lit 15 PWR ON when board is powered oe TEL 420 271 960 054 FAX 420 271 770 732 SUPPORT 420 296 150 610 Page 13 of 17 technical support amersec com www amersec com CNMERS ZC User Manual InBuilt People Counter Shoplifting Preve
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