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1. 68 Information on your Web 69 Setting up a Proxy Exception Rule in Internet Explorer 69 Activating IPv6 in Windows XP 2 70 Allocating IP addresses in a local 70 edad wies d D dor TERUEL Dec ARR 71 SWebbox20 BUS103110 User Manual SMA America LLC Notes on this Manual 1 Notes on this Manual This manual contains instructions for operating the Sunny Boy WebBox Keep this manual in a convenient place for future reference This manual does not contain any detailed information on the connected devices Detailed information on the devices connected is provided in the manuals for the devices 1 1 Validity This user manual is valid for Sunny WebBox with Bluetooth from hardware version Al and from firmware version 1 1 1 2 Additional Information Additional information about SMA Bluetooth Wireless Technology can be found in the download area at www SMA America com Among other things the download area contains the following information products e Certificates and approvals for the Sunny WebBox with Bluetooth Information on setting up a local FTP server for automatic reception of plant data via the FTP push function of the Sunny WebBox in the Technical Information Configuring a Local FTP Server 1 3 Nomenclature In this document SMA America Production LLC is referred to in the following as SMA In this d
2. SMA America LLC Sunny WebBox with Bluetooth Basics Other symbols Symbol Relevance Hour glass The hour glass is displayed when values are being saved in a device Average value The average number refers to an average value Total The total number displays the summed values Maximum Displays the maximum of a value Minimum Displays the minimum of a value Q Updating This symbol indicates that the Sunny WebBox is reading out data from the device Alarm The alarm symbol indicates that values are more than 10 minutes old Calendar function Opens a calendar for selecting a date a start date or an end date User Manual SWebbox20 BUS103110 29 Logging into and out of the Sunny WebBox SMA America LLC 4 Logging into and out of the Sunny WebBox 4 1 Logging into the Sunny WebBox e Unauthorized access to your PV plant d The plant password protects your plant from unauthorized access to the plant devices After initial login to a new plant change the passwords of both user groups User Installer Restart the Sunny WebBox after the change Plant password at delivery i All devices are delivered with the user password 0000 and the installer password 1111 l Start web browser e g Internet Explorer 2 Enter the IP address of the Sunny WebBox into the address and press enter M The Sunny WebBox login page opens
3. If the page does not open please read section 9 1 General Troubleshooting for the Sunny WebBox page 64 SU EBBOX BB nosh Cm NUM sum User User Password Login Select a language In the User field select the user group under which you wish to log in In the Password field enter the password of the selected user group Oc RO Select Login The Sunny WebBox start page appears 4 2 Logging out of the Sunny WebBox 1 Select Logout in the icon bar M The Sunny WebBox login page opens You have successfully logged out 30 SWebbox20 BUS 103110 User Manual SMA America LLC 5 Operation 5 1 Plant View Operation 5 1 1 Plant Status Symbol Status a Neutral Relevance The status of the plant is unknown and is currently being updated 19 OK All plant devices are working as prescribed io Warning At least one device in the plant is displaying the Warning status No device is displaying the Error status c Problem At least one device in the plant is displaying the Error status 5 1 2 Setting Parameters for a Device Class A device class refers to devices of the same type You can configure all the devices in a device class simultaneously It is not possible to configure different device classes at the same time Save the changes made to one device class before processing another device class To configure all the devices in a device class p
4. amp 12 Select the Sunny WebBox plant tree and select Settings in device menu or Select Settings on the icon bar Select the Further Applications gt FTP Push parameter group Select Edit In the Activated field select Yes in order to activate the FTP Push function In the Login field enter the login name of the external FTP server In the Port field enter the network port under which the FTP server is available In the Password field enter the password of the FTP server In the Server path field enter the subdirectory where the Sunny WebBox should save the data on the FTP server In the Server field enter the address of the server In the Data export in CSV format field select Yes in order not to receive the data in CSV format or In the Data export in CSV format field select No in order not to receive the data in CSV format In the Data export in XML format field select Yes in order not to receive the data in XML format or In the Data export in XML format field select No in order not to receive the data in XML format Select Save The FTP push function is activated Deactivating FTP Push 1 56 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Further Applications gt FTP Push
5. System Monitoring SUNNY WEBBOX with Bluetooth Wireless Technology User Manual SUNNY WEBBOX BLUETOOTH WIRELESS TECHNOLOGY SWebbox20 BUS103110 Version 1 0 Cus SMA America LLC Legal Restrictions Copyright 2010 SMA America LLC All rights reserved No part of this document may be reproduced stored a retrieval system or transmitted in any form or by any means electronic mechanical photographic magnetic or otherwise without the prior written permission of SMA America LLC SMA America LLC makes no representations express or implied with respect to this documentation or any of the equipment and or software it may describe including with no limitation any implied warranties of utility merchantability or fitness for any particular purpose All such warranties are expressly disclaimed Neither SMA America LLC nor its distributors or dealers shall be liable for any indirect incidental or consequential damages under any circumstances The exclusion of implied warranties may not apply in all cases under some statutes and thus the above exclusion may not apply Specifications are subject to change without notice Every attempt has been made to make this document complete accurate and up to date Readers are cautioned however that SMA America LLC reserves the right to make changes without notice and shall not be responsible for any damages including indirect incidental or consequential damages
6. Bluetooth PV plant 4 TheSunny WebBox The inverter with integrated e Update the software package version of your inverter to a version higher than 2 0 Contact your installer 68 SWebbox20 BUS103110 User Manual SMA America LLC Annex 10 Annex 10 1 Information on the SD Card To ensure that the SD card is functioning properly use SD cards available from SMA Compatibility with all SD cards available on the market cannot be guaranteed The Sunny WebBox does not support SD cards with storage capacities of over 2 GB or SDHC cards Only use SD cards which have been formatted with the FAT32 file system If necessary reformat the SD card using the computer The Sunny WebBox converts the SD card s file system to TFAT in order to increase data security If you wish to delete the SD card you must format the SD card on the computer with the FAT32 file system 10 2 Structure of the Config xml File The config xml configuration file contains information on the Sunny WebBox network settings the firmware version and further settings Example lt xml version 1 0 encoding ut 8 lt WebBox gt lt Settings gt add key Version value 1 5 gt add key PlantID value gt add key User ID value John Doe SMA America com gt add key DHCP value false gt lt add key IP Address value 192 168 0 168 gt add key SubNetMask value 255 255 255 0 gt a
7. losses Depending on how long you press the Reset button the Sunny WebBox performs the actions listed in the following table Duration Action 1 5 seconds Reset the passwords to the factory setting All other settings and PV plant data will be saved 5 15 seconds Reset the network settings to the factory setting All other settings and PV plant data will be saved 15 30 seconds Resets all settings event memory network settings modem settings portal settings and passwords of the Sunny WebBox back to the default values PV plant data will be fully deleted 1 Use a sharp object to activate the hidden reset button through the hole M The Sunny WebBox resets its settings 62 SWebbox20 BUS103110 User Manual SMA America LLC Service Functions 8 5 Determining Current Settings of the Sunny WebBox via the SD Card With the following steps you can determine the current settings and the current firmware of the Sunny WebBox when you do not have access to the user interface Take note of the information on the SD card see section 10 1 Information on the SD Card page 69 1 Insert the SD card into the Sunny WebBox SD card slot The Sunny WebBox creates a folder with the name WEBBOX serial number on the SD card and saves the config xml file there The writing process is complete when the SD Card LED is permanently lit Example WEBBOX 01550001 23Yconfig xml When the
8. or Select Settings on the icon bar Select the Device gt Country settings parameter group Select Edit Select the desired language in the Language field Select Save The language is set 6 3 3 Setting the Number Format 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Device gt Country settings parameter group Select Edit In the Number format field select the desired number format Status upon delivery 123 456 0 Select Save The number format is set User Manual SWebbox20 BUS 103110 39 Configuring the Sunny WebBox SMA America LLC 9 w 2 A Setting the Time format Effect on existing data from the PV plant Changes to the format have an effect on all future data exports e g data on the SD card or data on the internal FTP server Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Device gt Country settings parameter group Select Edit In the Time format field select the desired time format hh 12 hour format wow 24 hour format mm minutes ss seconds Status on delivery HH mm Select Save The time format is set 6 3 5 Setting the Temperature Unit 1 6 4 1 Hor wON 40 Select the Sunny WebBox in t
9. parameter group Select Edit In the Activated field select No in order to deactivate the FTP Push function Select Save The FTP Push function is deactivated SWebbox20 BUS103110 User Manual SMA America LLC Managing Plant Data 7 5 3 Testing FTP Push 1 Hor WD Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Further Applications gt FTP Push parameter group Select Edit In the Connection test field select Execute Select Save The Sunny WebBox performs a connection test The connection test was successful if the Sunny WebBox displays OK in the Result of the last connection test field and in the Connection test field If the connection test is unsuccessful refer to section 9 1 General Troubleshooting for the Sunny WebBox page 64 User Manual SWebbox20 BUS103110 57 Service Functions SMA America LLC 8 Service Functions 8 1 Updating the Firmware 8 1 1 Information on Firmware Update You have the option of updating the Sunny WebBox firmware You can update the firmware online via the internet or locally via the SC card Existing settings of the Sunny WebBox and data from the PV plant remain available after the update procedure In order to always keep the Sunny WebBox up to date activate the automatic firmware update via the internet The Sunny WebBox displays the current upd
10. 11 Contact page 73 or Send the application form by mail see section 11 Contact page 73 M SMA Serviceline checks the application and sends you the required PUKs Unlocking the inverter with PUK e Unlocking several inverters with PUK Each PUK can only be used for 1 inverter and 1 user group e f you requested PUKs for several inverters you have to log onto each device individually with the corresponding PUK 1 Log onto the inverter with the PUK using Sunny Explorer see Sunny Explorer user manual 2 Define a new plant password see Sunny Explorer user manual Unlocking the Sunny WebBox with PUK 1 Start the web browser e g Internet Explorer Enter the IP address of the Sunny WebBox into the address bar and press enter Select the user group in the User field for which the SMA Serviceline generated the PUK Enter the PUK in the password field Change the password of the Sunny WebBox see section 6 1 Changing the Sunny WebBox password page 36 Use the plant password that you have defined before via the Sunny Explorer M The Sunny WebBox displays the inverters in the plant tree without padlock icon You have access rights for all the inverters in the corresponding user group 26 SWebbox20 BUS 103110 User Manual SMA America LLC Sunny WebBox with Bluetooth Basics 3 3 Symbols Symbols for access rights The Sunny WebBox displays the individual devices with a symbol for the access r
11. Firmware Update via SD Card NOTICE Loss of plant data Only perform a manual firmware update when the PV plant is not in operation e g during the night Otherwise losses during the recording of the plant data may occur NOTICE Loss of data on the SD card Do not remove the SD card while the SD Card LED is flashing green or orange This can damage the file system of the SD card and lead to data loss Depending on the amount of data the saving process can take some time Take note of the information on the SD card see section 10 1 Information on the SD Card page 69 1 With the help of the computer create a folder on the SD card with the name UPDATE 2 Copy the update file up2 in the folder created on the SD card 3 Remove the plugin power supply of the Sunny WebBox from the plug socket 4 Insert the prepared SD card into the Sunny WebBox SD card slot 5 Insert the plug in power supply of the Sunny WebBox into the socket M The update procedure starts 60 SWebbox20 BUS 103110 User Manual SMA America LLC Service Functions 8 2 Stopping the Sunny WebBox NOTICE Loss of plant data Only remove the plug in power supply when the PV plant is not in operation e g during the night Otherwise losses during the recording of the plant data may occur NOTICE Loss of data on the SD card Do not remove the Sunny WebBox from the utility grid while the
12. NAT port is saved Hor wD 44 SWebbox20 BUS 103110 User Manual SMA America LLC Configuring the Sunny WebBox 6 6 Data Recording 6 6 1 Information on Data Recording The Sunny WebBox can export the collected data from the PV plant in various data formats and make these available via the integrated FTP server or SD card The following data formats are possible e Comma Separated Value CSV see section 6 6 2 CSV Files page 45 Extensible Markup Language XML see section 6 6 3 XML files page 46 The Sunny WebBox saves all data at selected recording intervals in the respective directory of the data format Additionally you can set the description of the measured values see section 6 6 4 Setting measured value descriptions in local language page 47 Effects of format change on data exports of the Sunny WebBox e 1 Changes to the format have an effect on all future data exports e g data on the SD card or data on the internal FTP server 6 6 2 CSV Files Information on CSV Files The Sunny WebBox saves the collected data of the PV plant into the relevant Day CSV file every 5 minutes To do so the Sunny WebBox adds the contents to the existing data Individual data is always separated by a semicolon in the file The decimal separator and the timestamp format in the files are determined by the country settings of the Sunny WebBox see section 6 3 Country Settings page 39 Directory path and st
13. WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar 2 Select the Device gt Update parameter group 3 Select Edit 58 SWebbox20 BUS 103110 User Manual SMA America LLC Service Functions 4 5 In the Automatic update field select Yes in order to activate automatic firmware update Status upon delivery or In the Automatic update field select No in order to deactivate the automatic firmware update Select Save The automatic firmware update is set Manually Updating the Firmware NOTICE Loss of plant data Only perform a manual firmware update when the PV plant is not in operation e g during the night Otherwise losses during the recording of the plant data may occur 1 gt You can also carry out manual updates when the automatic firmware update is activated Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Device gt Update parameter group Select Edit In the Check and install update field select Execute Select Save The Sunny WebBox checks whether a new firmware update is available If a new firmware update is available the Sunny WebBox downloads this from the internet and starts the update procedure User Manual SWebbox20 BUS103110 59 Service Functions SMA America LLC 8 1 3
14. enter Execute in the Register field Select Save 99 M The Sunny WebBox performs registration onto Sunny Portal The registration was successful when the Sunny WebBox displays OK in the Result of the last registration field Sunny Portal then sends your access data to the e mail address entered Ifthe registration is unsuccessful refer to section 9 1 General Troubleshooting for the Sunny WebBox page 64 User Manual SWebbox20 BUS 103110 49 Managing Plant Data SMA America LLC 7 2 3 Activating Deactivating Sunny Portal Activating data transmission to the Sunny Portal The Sunny WebBox only transmits the data if you are logged out of the Sunny WebBox user interface Logging in to the user interface of the Sunny WebBox is possible at all times Requirement You must be registered in Sunny Portal see section 7 2 2 Registering Sunny WebBox in the Sunny Portal page 49 1 5 Select the Sunny WebBox in plant tree and select Settings the device menu or Select Settings on the icon bar Select the Sunny Portal gt Basic settings parameter group Select Edit In the Use Sunny Portal field select Yes in order to use Sunny Portal The Sunny WebBox sends the PV plant data automatically to the Sunny Portal depending on the defined upload frequency Select Save The Sunny WebBox will send data to the Sunny Portal Deactivating data transmission to
15. hours max later The plant time can be adjusted manually in the Sunny WebBox or synchronized via the internet The Automatic Time Synchronization of the Sunny WebBox aligns the date and time with Sunny Portal on a daily basis Registration in Sunny Portal is not necessary 36 SWebbox20 BUS103110 User Manual SMA America LLC Configuring the Sunny WebBox NOTICE Possible loss of data by changing the plant time Take note that a time adjustment can have possible effects on the data already recorded If you reset the time or the date for example the Sunny WebBox might overwrite recorded data Only change the plant time when it is necessary 6 2 2 Setting Date and Time Automatic time synchronization You can also synchronize the plant time automatically via the internet see section 6 2 4 Activating Deactivating automatic time synchronization page 38 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar 2 Select the Device gt Time settings parameter group 3 Select Edit 4 In the Standard Daylight Saving Time conversion on field select Yes in order to activate the automatic adjustment between Summer and Winter Time Status upon delivery or In the Standard Daylight Saving Time conversion on field select No in order to deactivate the automatic adjustment between Summer and Winter Time The date and time are to
16. settings in the inverter which determine the network behavior within a power distribution grid These settings Grid Guard parameter are preset in the devices You can only change these settings with the SMA Grid Guard password In order to change SMA Grid Guard parameters you must be logged in as an installer and you will need your personal SMA Grid Guard password You can obtain your personal SMA Grid Guard password from SMA The application form for the personal access code is located in the download area at www SMA America com in the Certificate category for each inverter User Manual SWebbox20 BUS 103110 25 Sunny WebBox with Bluetooth Basics SMA America LLC 3 2 6 Password forgotten If you have forgotten your plant password you can unlock the devices of your PV plant by means of a Personal Unlocking Key PUK For every inverter and every Sunny WebBox there is 1 PUK for each of the two user groups user and installer Procedure 1 Request PUKs for inverters and Sunny WebBox 2 Unlock the inverters with the PUKs via the Sunny Explorer 3 Unlock the Sunny WebBox with the PUK Requesting PUKs for inverters and Sunny WebBox 1 Download the application form for PUKs from the Service section at www sma de 2 Complete the application form and sign it Send the application form to the SMA Serviceline Send the application form by e mail see section 11 Contact page 73 or Send the application form by fax see section
17. the Sunny Portal 1 50 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Sunny Portal gt Basic settings parameter group Select Edit In the Use Sunny Portal field select No in order not to use Sunny Portal status upon delivery Select Save The Sunny WebBox will not send data to the Sunny Portal SWebbox20 BUS 103110 User Manual SMA America LLC Managing Plant Data 7 2 4 Testing the connection to Sunny Portal You can test the connection to Sunny Portal Registration in Sunny Portal is not necessary 1 Hor wD Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Sunny Portal gt Status and Actions parameter group Select Edit In the Portal connection test field select Execute Select Save The Sunny WebBox performs a connection test The connection test was successful if the Sunny WebBox displays OK in the Result of the last portal connection field and in the Portal connection test field Ifthe connection test is unsuccessful refer to section 9 1 General Troubleshooting for the Sunny WebBox page 64 7 2 5 Setting the Upload frequency le Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon
18. the Sunny WebBox displays an this parameter is not available for all of the devices User Manual SWebbox20 BUS103110 21 Sunny WebBox with Bluetooth Basics SMA America LLC v ee Device Solar Inverters Cooling system Fan test gt Inverter gt Operation System Save Cancel In text fields the Sunny WebBox displays mutual leading characters Different characters are supplemented with 3 1 7 Events The Sunny WebBox can display its own events and the events of individual devices The Sunny WebBox retrieves the event list directly from the devices Overview Spot values Settings Events My Plant Sunny WebBox Em e C Type Event Group Date Time 9 Overvoltage grid fast 50770 Device 2009 10 21 07 00 00 gt A Overvoltage grid fast 50770 Device 2009 10 21 06 00 00 Tt BB B Position Relevance Filter for event categories Filter for the time period of the events displayed Priority of event Type of event Event in clear text and event number in brackets Group of parameters involved parameter group Date on which the event occurred rlol mijelole Time at which the event occurred 22 SWebbox20 BUS103110 User Manual SMA America LLC Sunny WebBox with Bluetooth Basics Priority of events The event priorities are as follows Symbol Relevance o This type of event can only be remedied throu
19. the web browser in accordance with the following template fip UserlD Password I P address Use the following User ID User ID User group Installer For the Installer user group User For the User user group Example if you want to log onto the Sunny WebBox with the IP address 192 168 0 168 as installer with the password 1111 enter ftp Installer 1111 192 168 0 168 3 Press enter on the keyboard The browser displays the directory structure of the integrated FTP server You can now download or display the data User name and password remain saved in the web browser cache e 1 Once you have accessed the integrated FTP server via a web browser the user name and password remain saved in the web browser cache Delete the web browser cache in order to avoid unauthorized access to the integrated FTP server 7 5 FTP Push 7 5 1 Information on FTP Push The Sunny WebBox is equipped with an FTP Push function With this function the Sunny WebBox can load the collected data of your PV plant to a freely selectable FTP server FTP Push always transmits via the network port 21 The FTP Push function is deactivated as standard The Sunny WebBox uploads the collected data to the directory given and in the desired data format every 15 minutes User Manual SWebbox20 BUS 103110 55 Managing Plant Data SMA America LLC 7 5 2 Activating Deactivating FTP Push Activating FTP Push 1
20. valid for access to the internal FTP server By setting the Sunny WebBox password all devices which are displayed without a lock in the plant tree will be set with the Sunny WebBox password 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar 2 Select the User Rights gt Access Control parameter group Select Edit 4 Entera secure password in the appropriate user group field The password can be a maximum of 12 characters The following special characters are permitted Take note of the quality of your password see section 3 2 4 Password Quality lpsge 25 5 Confirm the password in each case in the Confirm Password field 6 Select Save All devices will be set with the Sunny WebBox password 6 2 Plant time 6 2 1 Information on the Plant time The date and time of a PV plant is indicated as plant time During operation of your Bluetooth PV plant with the Sunny WebBox all connected Bluetooth devices adopt the plant time of the Sunny WebBox If further communications products e g Sunny Beam with Bluetooth or Sunny Explorer are added to the PV plant the communications products added automatically adopt the current plant time of the PV plant If you change the plant time all inverters immediately adopt the new plant time Additional communication products in the plant apply the plant time only after some time 7
21. values that describe the device the plant Device Values which apply to the device directly and which do not fall into any of the special categories e g DC side AC side plant communication etc User Rights All values that affect the access protection for the device DC page Values affecting the DC side of the device e g PV modules C 2 Values affecting the grid side of the device pt Grid monitoring Includes parameters that affect the grid and which in part are protected by the personal SMA Grid Guard password Plant and Device Control Includes parameters for devices that must fulfill special requirements for feeding into the medium voltage level The parameters are protected by the personal SMA Grid Guard password Plant communication All values which define communication between communication devices and the plant D Data Recording All values that affect data recording for the device storage location storage intervals storage format Device components Includes parameters and measured values relating to the components of a device This group is a kind of expanded type label For example the Sunny WebBox files the version numbers of the system components here 4 Meteorology Includes all measured values of the connected sensors e g temperature irradiation and wind speed 28 SWebbox20 BUS103110 User
22. 4 3 7 5 7 5 1 7 5 2 7 5 3 8 8 1 User Manual Proxy Server voee an aed ah Gey away Sabena ee MELEE 42 Setting the FLETP Pork ertt nap Ve use te 43 Setting the NAT Part utro pereo e C 43 Data Recording senso a as ots e win UD a aevi Hd ee dou 44 Information on Data Recording 44 CSV RSS 44 XMIH fles retento hus essa b PUR 45 Setting measured value descriptions in local language 46 Managing Plant Data 47 Information on the plant 47 S nny POMON 47 Information on Sunny 47 Registering Sunny WebBox in the Sunny 47 Activating Deactivating Sunny 48 Testing the connection to Sunny Portal 49 Setting the Upload 50 Accessing the Sunny WebBox via Sunny 50 Adjusting the Plant ID for Sunny 50 SIDE Gio cc 51 Information on saving plant data on an SD 51 Saving plant data on an SD 51 Integrated server 52 Information on the integrated FTP server 52 Activati
23. IP address to reach the Sunny WebBox via the internet 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar 2 Select the External Communication gt Nat parameter group Inthe WAN IP field read off the WAN IP address 5 6 Activating Deactivating SMA Grid Guard mode Country specific Settings in the inverter e 1 SMA Grid Guard parameters may only be changed with the express authorization of the grid operator Unauthorized changes to the SMA Grid Guard parameters void operating license of the respective device 34 SWebbox20 BUS 103110 User Manual SMA America LLC Operation e Updating time in the plant tree In the plant tree updating the symbol for access rights SMA Grid Guard symbol and lock symbol can take up to 2 minutes Activating SMA Grid Guard mode In order to change SMA Grid Guard parameters in devices you must enter your SMA Grid Guard password 1 Log in as Installer 2 Selectthe SMA Grid Guard symbol EP in the status bar of Sunny WebBox user interface This opens the SMA Grid Guard dialog SMA Grid Guard You can only change the SMA Grid Guard parameters with your personal access code Every change to SMA Grid Guard parameters has to be approved by the responsible grid operator Individual access code OK Cancel 3 Enter your password in the Individual access code field You can obtain the password from S
24. MA see page 25 4 Select OK M The SMA Grid Guard code is set You can now process all devices which are indicated with the SMA Grid Guard symbol Deactivating SMA Grid Guard mode To end the SMA Grid Guard mode proceed as follows 1 Select the SMA Grid Guard symbol EP in status bar of the Sunny WebBox user interface This opens the SMA Grid Guard dialog 2 Enter the blocking code 54321 in the Individual access code field Select OK The SMA Grid Guard code is deactivated Check whether the SMA Grid Guard mode has been deactivated for all inverters The blocking code is not supported by inverters with SMA Bluetooth Piggy Back Ifthe SMA Grid Guard mode remains active log out of the Sunny WebBox user interface and log back in again after 2 minutes see section 4 Logging into and out of the Sunny WebBox page 30 The SMA Grid Guard code is then deactivated 2 User Manual SWebbox20 BUS 103110 35 Configuring the Sunny WebBox SMA America LLC 6 Configuring the Sunny WebBox 6 1 Changing the Sunny WebBox password Additional rights for the installer i If you are logged in as installer you can set or change function sensitive plant parameters in addition to the rights of the user In addition the Installer user group has the option of resetting the user s plant password and can change SMA Grid Guard parameters e Password for the internal FTP server 1 The password set here is also
25. RE UA eres ose 17 Instantaneous values iio 18 DOHINGS aE Ah 20 Events e uu o hte wh on inate as 22 Security and password 24 User groUps siss se e ES LA RANA earn ea RR 24 Plantipassword aceite o Tu de RIEN e EA 24 Access security of the Sunny WebBox with 24 Password Qualy Red UC Ope ERR RU ROM EOS 25 SMA Grid Guard ent Gabor toco te ee ee 25 Password forgotten ERREUR 04058 D A TR ERR 25 Symbole Aa dat tasa ct D A 27 Logging into and out of the Sunny WebBox 30 Logging into the Sunny WebBox 30 Logging out of the Sunny 30 SWebbox20 BUS103110 7 Table of Contents SMA America LLC 5 5 1 5 1 1 5 1 2 5 1 3 5 2 5 2 1 5 2 2 5 3 5 4 5 5 5 6 6 1 6 2 6 2 1 6 2 2 6 2 3 6 2 4 6 3 6 3 1 6 3 2 6 3 3 6 3 4 6 3 5 6 4 6 5 6 5 1 6 5 2 6 5 3 Operation 31 Plant VIO 31 31 Setting Parameters for a Device Class 31 Changing the System 32 Device View 32 Device SIdlUs rx es 32 Setting the Device 33 Adjusting the Device Passwo
26. SD CARD LED is flashing green or orange This can damage the file system of the SD card and lead to data loss Depending on the amount of data the saving process can take some time 1 r Remove the plug in power supply of the Sunny WebBox from the plug socket The Sunny WebBox has been stopped 8 3 Restarting the Sunny WebBox via the user interface 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Device gt System parameter group Select Edit In the Initiate device restart field select Execute Select Save The Sunny WebBox restarts The restart was successful if the SYSTEM and POWER LEDs light up again The start up procedure can take up to 90 seconds Fthe SYSTEM or POWER LEDs do not glow green please refer to section 9 1 General Troubleshooting for the Sunny WebBox page 64 User Manual SWebbox20 BUS103110 61 Service Functions SMA America LLC 8 4 Resetting the Sunny WebBox Using the Reset Button You can reset the Sunny WebBox via a small hole in the rear side of the Sunny WebBox with the reset button hidden behind this For this the Sunny WebBox must be supplied with electricity Data backup 1 Before you reset the Sunny WebBox take note when necessary of all settings such as network or portal settings In addition secure the PV plant data in order to avoid data
27. SD Card LED is permanently lit remove the SD card from the Sunny WebBox SD card slot Read off the SD card using a computer with an SD card reader Open the config xml file in the WebBox serial number folder with a text editor or a web browser Read the values of the network settings of the Sunny WebBox see section 10 2 Structure of the Config xml File page 69 User Manual SWebbox20 BUS103110 63 Troubleshooting 9 Troubleshooting SMA America LLC 9 1 General Troubleshooting for the Sunny WebBox No Problem The Sunny WebBox is not available via the user interface or The Sunny WebBox Assistant does not find the Sunny WebBox Cause The Sunny WebBox is not connected to the network or to the power supply Rectification Connect the Sunny WebBox with the network cable directly to the computer or the local network and supply the Sunny WebBox with power see installation manual of the Sunny WebBox with Bluetooth Incorrect network settings of the network components Use the Sunny WebBox Assistant for commissioning Check the network settings of the computer with which you wish to access the Sunny WebBox Align the network settings if necessary Carry out a reset of the Sunny Web Box see page 62 and repeat the commissioning Check the network settings for the individual network components e g router proxy server etc Align the network settings if necessar
28. WebBox uses the proxy settings for the connection to the Sunny Portal and for firmware updates Using the Proxy Server 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar In the Activated field select Yes in order to use the proxy server In the Login field enter the login name for the proxy server In the Port field enter the network port under which the proxy server is available In the Password field enter the password for the proxy server Confirm the password entered in the Confirm the password field In the Server field enter the proxy server IP address Select Save WN The Sunny WebBox uses the proxy server Not Using the Proxy Server 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar 2 Inthe Activated field select No in order not to use the proxy server Co Select Save M The Sunny WebBox uses no proxy server User Manual SWebbox20 BUS103110 43 Configuring the Sunny WebBox SMA America LLC p Setting the HTTP Port Adjusting of the network ports Changing the ports is only necessary in rare cases Before adjusting the ports contact your network administrator The HTTP port is the network port under which the Sunny WebBox user interface is available Port 80 is set by default here If
29. a the internet Restoration of the factory settings 2 2 Information on the operation of the Sunny WebBox Sunny WebBox user interface needs JavaScript in order to be able to correctly configure and display the functions and content of the Sunny WebBox Activate JavaScript in the Web browser If necessary refer to the help section in your web browser save procedure for parameters can take up to 30 seconds Do not disconnect the Sunny WebBox with Bluetooth from the electricity supply during the save procedure Otherwise data can be lost User Manual SWebbox20 BUS103110 13 Sunny WebBox with Bluetooth Basics SMA America LLC 3 Sunny WebBox with Bluetooth Basics 3 1 User interface The user interface permits quick access to all important information about the PV plant and its devices SUNNY WEBBOX My Plant My Plant 100 Available nominal power of inverter Day yield 55 81 kWh o Condition 0 Devices s Power 3 228 W 5 0 OW Total yield 2 803 49 kWh 0 Devices camus Dc Sensor system in general Position Description Relevance A Icon Bar The icon bar gives you quick access to the main functions of the Sunny WebBox B Plant tree In the plant tree the Sunny WebBox represents all devices in a PV plant in a tree structure Device menu The device menu enables you to retrieve informa
30. arameter Select Save Saving of data when parameters are adjusted The Sunny WebBox displays the saving process by means of an hour glass After the changes have been saved the Sunny WebBox transmits the data to the device The setting process can sometimes take several hours if the device e g an inverter is in night mode During the starting process the device transmits the data to its main memory and the Sunny WebBox does no longer display the hour glass The device parameter is set 5 3 Adjusting the Device Password to the Plant Password If the password of a device is different from the plant password the Sunny WebBox displays the device with a lock in the plant tree This may occur for example when a new device is added to an existing plant To set the new device to the plant password proceed as follows 1 o No Log into the Sunny WebBox as Installer The Sunny WebBox displays the new device with a lock in the plant tree Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the User Rights gt Access Control parameter group Select Edit Enter the password of the new device in the Set installer password field Confirm the password in the Confirm password field Enter the password of the new device in the appropriate user group field Confirm the password in the Confirm password field U
31. arator and the timestamp format in the files are determined by the country settings of the Sunny WebBox see section 6 3 Country Settings page 39 You will find how an XML file is structured in section 10 3 Structure of an XML Data File page 70 Directory path and structure of the filename Directory Path IXMUIYYYY IMM IYYYYH MM HDD Structure of the file name YYYY MMHDD HHMMSS zip Packed file in ZIP format YYYY MM HDD HHMMSS xml XML file 2010 03 01 124503 zip The ZIP file contains the following 3 XML files 2010 03 01 123159 xml 2010 03 01 123703 xml 2010 03 01 124208 xml 46 SWebbox20 BUS103110 User Manual SMA America LLC Configuring the Sunny WebBox Activating export of the data in XML format 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Data Recording gt Export parameter group Select Edit In the Data export in XML format field select Yes Select Save The Sunny WebBox exports the data in XML format Deactivating export of the data in XML format 1 Hor Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Data Recording gt Export parameter group Select Edit In the Data export in XML format field select No Select Sa
32. ate procedure via the flashing orange SYSTEM LED and occasionally via a red running light across all LEDs The firmware update is complete when the SYSTEM LED is green The Sunny WebBox is again available via the user interface after the update procedure An update procedure can take up to a maximum of 20 minutes Effect on the function during the update procedure The Sunny WebBox restarts during the update process Restart affects the Sunny WebBox in its function For a short time you can not access the user interface Never remove the plug in power supply during the update procedure 8 1 2 Firmware Update via the Internet If the Sunny WebBox has internet access you can update the Sunny WebBox via the internet automatically or manually Activating Deactivating automatic firmware update When the automatic firmware update is activated the Sunny WebBox checks daily whether a new firmware update is available If a new firmware update is available the Sunny WebBox downloads this from the internet and starts the update procedure The update procedure starts automatically the following night 11 00 p m when the PV plant is not in operation e Unexpected interruption of an automatically started update procedure 1 automatically started update procedure of the Sunny WebBox is interrupted e g as a result of a power failure the Sunny WebBox restarts the update procedure in the next defined time period 1 Select the Sunny
33. bar 2 Select the Sunny Portal gt Basic settings parameter group 3 Select Edit 4 In the Upload frequency field select the desired value See Table Selection Relevance Every 15 minutes Data transmission within the next full 15 minutes Daily Data transmission within the next full 24 hours Hourly Data transmission within the next full hour i 5 M The Sunny WebBox will send the data to the Sunny Portal in the prescribed intervals Possible delays of the data uploads The Sunny WebBox starts the data upload with a delay of up to 2 5 minutes in order to avoid too great data transmission load for the Sunny Portal at certain times If an upload is still being performed and the Sunny WebBox is to start a new upload possibly at 15 minute interval the Sunny WebBox does not perform this new upload The Sunny WebBox transmits the data with the next data upload Select Save User Manual SWebbox20 BUS103110 51 Managing Plant Data SMA America LLC 7 2 6 Accessing the Sunny WebBox via Sunny Portal During every data transmission of the Sunny WebBox to the Sunny Portal Sunny Portal saves the current IP address of the Sunny WebBox or the current IP address of your router used to establish the internet connection Using Sunny Portal you can directly access your Sunny WebBox via the internet Please note that you must set up a port rerouting in your router Here it may be necessary to al
34. be set manually in the event of a change 5 Inthe Set plant time field set the current date and time of the PV plant 6 Selectthe time zone in which the system is located in the Time zone field Delivery status 00 Amsterdam Berlin Bern Rome Stockholm Vienna 7 Select Save Data and time are set User Manual SWebbox20 BUS103110 37 Configuring the Sunny WebBox SMA America LLC 6 2 3 Manually synchronizing the date and time with Sunny Portal 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Device gt Time settings parameter group Select Edit In the Synchronize time with portal field select Execute in order to synchronize the date and time with Sunny Portal The Sunny WebBox synchronizes the date and time with Sunny Portal The synchronization was successful if the Sunny WebBox displays the time in the Set plant time field and in the Synchronize Time with Portal field 6 2 4 Activating Deactivating automatic time synchronization Activating automatic time synchronization 1 Select the Sunny WebBox plant tree and select Settings in device menu or Select Settings on the icon bar Select the Device gt Time settings parameter group Select Edit In the Automatic Time Synchronization field select Yes
35. caused by reliance on the material presented including but not limited to omissions typographical errors arithmetical errors or listing errors in the content material All trademarks are recognized even if these are not marked separately Missing designations do not mean that a product or brand is not a registered trademark The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by SMA America LLC is under license SMA America LLC 3801 Havana Street Denver CO 80239 U S A User Manual SWebbox20 BUS 103110 3 Important Safety Instructions SMA America LLC IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS This manual contains important instructions for Sunny WebBox with Bluetooth plant monitoring unit that must be followed during installation and maintenance of the plant monitoring unit The Sunny WebBox with Bluetooth is designed and tested according to international safety requirements but as with all electrical and electronic equipment certain precautions must be observed when installing and or operating the Sunny WebBox with Bluetooth To reduce the risk of personal injury and to ensure the safe installation and operation of the Sunny WebBox with Bluetooth you must carefully read and follow all instructions cautions and warnings in this user manual Warnings in this document Awarning describes a hazard to equipment or personnel It calls atten
36. d wen requested also to notifications to be sent to you SMS notification to a mobile telephone 1 Via Sunny Portal you can generate report e mails which can be sent automatically to your mobile telephone via a third party 48 SWebbox20 BUS 103110 User Manual SMA America LLC Managing Plant Data 7 2 2 Registering Sunny WebBox in the Sunny Portal 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar 2 Select the Sunny Portal gt User settings parameter group Select Edit Sunny Portal Communication products Basic settings Use Sunny Portal No 1 x Upload frequency Every 15 minutes 1 X Status and actions Result of the last upload Portal connection test Result of the last portal connection test Register Result of the last registration User settings Email Plant ID 48d91602 5a1144ee a581 07 Plant name Save Cancel In the E mail field enter the e mail address to which Sunny Portal should send the access data 5 The Sunny WebBox automatically enters the plant identifier in the Plant ID field The number is with the e mail address and the plant name a clear identifier of the PV plant 6 Inthe Plant name field enter the name of your PV plant The Sunny WebBox displays the plant under this name in Sunny Portal 7 nthe Status and Actions subgroup
37. dd key Gateway value 192 168 0 100 gt add key DNS Server value 192 168 0 100 gt lt add key NAT Port value 80 gt add key Webserver Port value 80 gt add key Webservice Port value 80 gt lt Settings gt lt Export gt lt Export gt lt WebBox gt User Manual SWebbox20 BUS 103110 69 Annex SMA America LLC Setting Relevance Version The current firmware version of the Sunny WebBox Plant ID Plant ID for Sunny Portal User ID User ID for Sunny Portal DHCP Displays whether the Sunny WebBox acquires the network settings via DHCP IP address The current IP address of the Sunny WebBox SubNetMask The current Subnet mask of the Sunny WebBox Gateway The currently set Gateway IP address DNS server The currently set DNS server IP address NAT Port The currently set NAT port Web server port The currently set port of the web server Web service port The set port of the web service 10 3 Structure of an XML Data File Example lt WebBox gt lt Info gt lt Info gt lt MeanPublic gt lt MeanPublic gt lt MeanPublic gt lt MeanPublic gt lt xml version 1 0 encoding utf 8 2 gt lt Created gt 2010 02 10T01 37 04 lt Created gt lt Culture gt en lt Culture gt lt Key gt My Sunny WebBox 155000234 Metering TotWhOut lt Key gt lt Mean gt 761 858 lt Mean gt lt Base gt 1 lt Base gt l
38. e that you select the correct network connection with which the computer is connected to the Sunny WebBox If necessary refer to the manual of your computer Inthe event that Windows displays no LAN connection refer to section 9 1 General Troubleshooting for the Sunny WebBox page 64 11 Select Properties The LAN connection properties window opens 1 Activate Microsoft TCP IP Version 6 2 Select OK is activated 10 7 Allocating IP addresses in a local network You select a static IP address Internet Protocol Use the address range which is available to your router In most cases the address range of the router lies between 192 168 0 1 and 192 168 255 254 If necessary refer to the manual of your router Please note during the allocation of the IP address that the first three address parts of the IP address must be identical for all participants of the same network You may not allocate the same IP address twice Example Router 192 168 0 1 Computer 1 192 168 0 2 Computer 2 192 168 0 3 Sunny WebBox 192 168 0 168 72 SWebbox20 BUS 103110 User Manual SMA America LLC Contact 11 Contact If you have technical problems concerning our products contact the SMA Serviceline We require the following information in order to provide you with the necessary assistance current firmware version of the Sunny WebBox e Serial number and hardware version of the Sunny WebBox of com
39. eactivating DHCP The Sunny WebBox can obtain its network settings via a DHCP server Dynamic Host Configuration Protocol server During the starting process the Sunny WebBox automatically obtains the IP address subnet mask gateway and DNS server from the DHCP server In order to establish the Sunny WebBox in your network use the Sunny WebBox Assistant Activating DHCP 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the External Communication gt Ethernet parameter group Select Edit Under DHCP select Yes in the Activated field Select Save The Sunny WebBox obtains the network settings automatically via the DHCP server Deactivating DHCP 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar 2 Select the External Communication gt Ethernet parameter group Select Edit Under DHCP select No in the Activated field in order to assign the network settings statically see section 6 5 2 Applying Static Network Settings to the Sunny WebBox page 41 Status on delivery Select Save The network settings are assigned manually 42 SWebbox20 BUS 103110 User Manual SMA America LLC Configuring the Sunny WebBox 6 5 4 Proxy Server If there is a proxy server in your network enter the proxy settings here The Sunny
40. ecific status The Sunny WebBox displays the status via the symbols in the plant tree and on the overview page of the device Select the Label gt Type Label parameter group Select Edit Enter the desired plant name in the Plant name field device Check the device Symbol Status Relevance EN Neutral The status of the device is currently being updated OK The device is operational and is working as prescribed e Warning The device is not operating properly It may be possible to automatically remedy the error a Problem The device is in error condition There is a problem with the Communication error The device can not communicate at present This may happen at night for example when the inverter is not operating 32 SWebbox20 BUS103110 User Manual SMA America LLC Operation 5 2 2 Setting the Device Parameters You can configure a device via its parameters Setting parameters for a device is dependent on the user group To change device parameters proceed as follows 1 2 Select the corresponding device in the plant tree Select Settings in the device menu The Sunny WebBox displays the existing parameter groups of the device Select the parameter group that contains the desired parameter M Reading the values may take a moment because the Sunny WebBox queries the values directly from the device Select Edit Change desired p
41. elect the plant password for the User user group Installer In addition to the rights available to users the user of this user group may also set or change plant parameters that affect functionality The installer can also reset the plant password of the user The user can also undertake additional settings on the devices after having entered the SMA Grid Guard code Installer with SMA Grid Guard The installer can change the SMA Grid Guard parameters of the rights devices 3 2 2 Plant password The plant password for the respective user group is the same for all devices in a plant After logging in with the plant password user installer you can simultaneously configure more than one device in your plant If the device password is not the same as the plant password for example in case of a new device in an existing plant the Sunny WebBox displays the device with a lock in the plant tree Unauthorized access to your PV plant 1 The plant password protects your plant from unauthorized access to the plant devices e After initial login to a new plant change the passwords of both user groups User Installer Restart the Sunny WebBox after the change e Plant password at delivery All devices are delivered with the user password 0000 and the installer password 1111 24 SWebbox20 BUS103110 User Manual SMA America LLC Sunny WebBox with Bluetooth Basics 3 2 3 Access security of the Sunny WebBox w
42. er ID User group Installer For the Installer user group User For the User user group In order to select a data format in which the data should be made available please refer to section 6 6 Data Recording page 45 User Manual SWebbox20 BUS103110 53 Managing Plant Data SMA America LLC 7 4 2 Activating Deactivating the integrated FTP server Activating the integrated FTP server 1 Hort Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Device gt FTP server parameter group Select Edit In the Activated field select Yes in order to activate the integrated FTP server Select Save The integrated FTP server is activated Deactivating the integrated FTP server 1 54 Select the Sunny WebBox in plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Device gt FTP server parameter group Select Edit In the Activated field select No in order to deactivate the integrated FTP server Select Save The integrated FTP server is deactivated SWebbox20 BUS 103110 User Manual SMA America LLC Managing Plant Data 7 4 3 Accessing the FTP server via Internet Explorer 1 Start Internet Explorer 2 Enter the IP address of the Sunny WebBox with details of the User ID and the password in the address bar of
43. estart the Sunny WebBox Contact the SMA Serviceline 3 The POWER LED The Sunny WebBox is not Check the power supply of the plug is off supplied with electricity socket and rectify any faults 4 Sunny WebBox The data transfer is incorrectly Check the settings of Sunny Portal does not send any data to the Sunny Portal or the external FTP server DATA UPLOAD LED is red or The connection test to Sunny Portal or to the external FTP server was not successful configured or FTP Push see page 48 Perform a connection test You must be registered for data transfer to Sunny Portal Register your Sunny WebBox in the Sunny Portal see page 49 There is a fault in the network Check the network settings of the individual network components e g router Sunny WebBox Computer and adjust if necessary Check the network components for defects or damage Replace defective or damaged parts in the network Perform a connection test User Manual SWebbox20 BUS103110 65 Troubleshooting SMA America LLC No Problem Cause Rectification 5 Sunny Portal Invalid data e Perform a connection test registration was not see page 51 successful 6 Afteran FTP The cache properties of e Use an FTP client in order to load download the Internet Explorer show old the plant data from the internal FTP Internet Explorer data server of the Su
44. for the configuration of the device Depending on the authorization level you can change the parameters You will find which instantaneous values and parameters are available in a device in the manual of the respective device The Sunny WebBox saves all continually recorded values of the connected devices on the 1 GB internal hard drive If the storage capacity of the internal memory is reached the Sunny WebBox overwrites all values older than 12 months Save the plant data at regular intervals using the functions provided in the Sunny WebBox an external hard drive 7 2 Sunny Portal 7 2 1 Information on Sunny Portal The Sunny WebBox offers you the possibility of sending all of your PV plant s relevant plant data automatically to the Sunny Portal internet portal Sunny Portal is suitable for the individual presentation of plant data of every power class and offers comprehensive evaluation and notification functions You will find further information on the Sunny Portal at www SunnyPortal com Before you can use Sunny Portal you must register via the Sunny WebBox see page 49 If you are already registered in Sunny Portal with the PV plant you must align the plant identifier see page 52 This can be the case for example during a replacement of the Sunny WebBox Possible Delays in Visualization and Notifications 1 Please note that there can be delays before the Sunny Portal displays the transmitted data of your PV plant an
45. gh intervention by the installer at the device Please contact your installer with the device serial number and the event number re Please contact your installer with the device serial number and the event number Types of event There are 3 different types of events which the Sunny WebBox displays by symbols e Information Warning e Problem Symbols and meaning of event types Events can have 3 different statuses e Incoming the event is occurring n progress the event has existed for some time and could not yet be automatically remedied e Outgoing the event has come to an end Symbol Relevance A Problem gt A Error incoming A Error outgoing Warning gt Qo Warning in progress Warning outgoing Information gt Information incoming gt Information outgoing User Manual SWebbox20 BUS 103110 23 Sunny WebBox with Bluetooth Basics SMA America LLC 3 2 Security and password concept 3 2 1 User groups As a rule SMA distinguishes between two user groups user and installer Installers can also undertake additional settings on devices after entering the SMA Grid Guard code The user groups have the following rights User group Right User Users of this user group can read all information such as instantaneous values and parameter settings The user cannot modify any settings that affect functionality The user can freely s
46. he plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Device gt Country settings parameter group Select Edit Select the desired unit of temperature in the Unit of temperature field Status upon delivery Celsius Select Save The unit of temperature has been set Changing the Sunny WebBox device name Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Label gt Type Label parameter group Select Edit Enter the desired device name in the Device name field Select Save The Sunny WebBox device name is changed SWebbox20 BUS 103110 User Manual SMA America LLC Configuring the Sunny WebBox 6 5 Ethernet Network 6 5 1 Information on Network Settings Changing extended network settings 1 Do not change any device network settings if you are not clear on the effects of the change Changes to values could lead to the existing network not functioning or only partially functioning If you have any questions contact your network administrator Sunny WebBox Assistant 1 You can use the Sunny WebBox Assistant commissioning the Sunny WebBox and for integration into a network You can download the Sunny WebBox Assistant at www SMA America com You can assign static network settings to the Sunny WebBox or ob
47. ide current data on the selected device depending on the particular user group Settings Depending on your user group you can use the settings option to look at and adjust various parameters Events The Events page displays the events that have occurred in a device It depends on the user group of the registered user belongs which event types the Sunny WebBox displays 3 1 4 Overview The page Overview displays the key data of the entire PV plant or of an individual device Device View When a device is selected in the plant tree the yield and output values of that device are also displayed in diagrams on the overview page There are 4 diagrams that can be accessed via the following tabs Day Month Year Total Tabs Relevance Day Displays the device output during the course of a day Month Displays the daily yields of a particular month Year Displays the monthly yields of a particular year Total Displays the total yield of the device over the last 10 years Click the mouse on a point of the graph to call up a display The display shows the precise value at that particular point as well as the time and date Scroll down to the next time period using the arrows Use the calendar symbol to directly select a time period User Manual SWebbox20 BUS103110 17 Sunny WebBox with Bluetooth Basics SMA America LLC Plant View If a plant is selected in the plant tree the overview page display
48. ight in the plant tree If the Sunny WebBox displays no symbol behind a device you have access rights to the device e Updating time in the plant tree In the plant tree updating the symbol for access rights SMA Grid Guard symbol and lock symbol can take up to 2 minutes Symbol Relevance h You do not have access to the device The device password differs from the current plant password oF You have access to parameters which are protected by the SMA Grid Guard password In addition the Sunny WebBox indicates parameters which are protected by SMA Grid Guard by this symbol Device symbols The Sunny WebBox displays device symbols in the plant tree and on the device s overview page Devices will have a specific status which the Sunny WebBox displays by means of a symbol Symbol Relevance Plant Sunny WebBox 8 Inverters ep Unknown invert y nknown inverter Unknown device Sunny SensorBox with SMA Power Injector with Bluetooth SMA Bluetooth Repeater User Manual SWebbox20 BUS 103110 27 Sunny WebBox with Bluetooth Basics SMA America LLC Group symbols for instantaneous values and settings The Sunny WebBox uses group symbols for specific parameter groups Symbol Relevance Status General values that describe the status of the device The Sunny WebBox does not list the status of other components in the device e g modems Type label All
49. ign the HTTP port and the NAT port of the Sunny WebBox see section 6 5 Ethernet Network page 41 7 2 7 Adjusting the Plant ID for Sunny Portal In the following cases you must adjust the plant ID in the Sunny WebBox e Another communication device has already sent plant data of the affected PV plant to Sunny Portal e You have reset the plant ID set for the Sunny WebBox via the reset button e You have replaced the Sunny WebBox with another Sunny WebBox Perform the following steps to adjust the plant ID of the Sunny WebBox for Sunny Portal 1 Register in Sunny Portal www SunnyPortal com with the access data available Go to Configuration gt Plant properties on the Sunny Portal page Copy the plant ID to the clipboard Log into the Sunny WebBox as user or installer In the Sunny WebBox user interface select the Sunny WebBox in the plant tree Select Settings in the device menu Select Edit In the Plant ID field delete the current content and paste in the content of the clipboard 10 2 3 4 5 6 7 Select the Sunny Portal gt User settings parameter group 8 9 0 Select Save The plant ID for Sunny Portal is adjusted 52 SWebbox20 BUS 103110 User Manual SMA America LLC Managing Plant Data 7 3 SD Card 7 3 1 Information on saving plant data on an SD card You can save plant data onto an SD card Once you have inserted the SD card into the SD card slot the Sunny WebBox copie
50. in order to synchronize the date and time with Sunny Portal The automatic time synchronization is activated Deactivating automatic time synchronization 1 38 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Device gt Time settings parameter group Select Edit In the Time Synchronization Active field select No in order to manually set the date and time see section 6 2 2 Setting Date and Time page 37 status on delivery The automatic time synchronization is deactivated SWebbox20 BUS 103110 User Manual SMA America LLC Configuring the Sunny WebBox 6 3 Country Settings 6 3 1 Setting the date format Effect on existing data from the PV plant 1 Changes to the format have an effect on all future data exports e g data on the SD card or data on the internal FTP server Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Device gt Country settings parameter group Select Edit In the Date format field select the desired data format DD day MM month YYYY year Status on delivery DD MM YYYY Select Save The date format is set 6 3 2 Setting the Language 1 2 3 4 5 Select the Sunny WebBox plant tree and select Settings in device menu
51. ith Bluetooth Each user group is protected by a freely selectable password Passwords are transmitted in encrypted form After 4 incorrect password entries access to the Sunny WebBox is blocked for 15 minutes After this time you can log in again Protect your PV plant from unauthorized access Take suitable protective measures e Set up safe passwords see section 3 2 4 Password Quality 25 e Change your passwords at regular intervals Use different passwords for different user groups install a firewall in Ethernet networks e Close unnecessary ports in Ethernet networks 3 2 4 Password Quality In order to increase the security of your password please note the following properties when selecting a password e Use passwords with a minimum length of 8 characters The longer the password the more secure it is Use a combination of upper and lower case letters special characters and numbers Do not use names or terms from dictionaries for example Dog Cat Mouse Do not use data related to your person as passwords for example names of persons or pets personal or identification numbers car license plates Do not repeat names or terms for example househouse carcar Do not use number and letter combinations which are consecutive on a keyboard for example 12345 qwerty 3 2 5 SMA Grid Guard SMA Grid Guard is a security concept for country specific
52. munication interface between Sunny WebBox and the inverters Type and serial numbers of the inverters connected to the plant SMA Solar Technology America LLC 6020 West Oaks Blvd Rocklin CA 95765 Tel 1 916 625 0870 Tel 1 877 MY SMA TECH Tel 1 877 697 6283 Toll free available for USA Canada and Puerto Rico Fax 1 916 625 0871 Service SMA America com www SMA America com User Manual SWebbox20 BUS103110 73 SMA America LLC
53. ng Deactivating the integrated FTP server 52 Accessing the FTP server via Internet Explorer 53 Eig POP 53 Inforimdtion onFTP Push 3i qu cence RU Rr RENE 53 Activating Deactivating FTP 53 Testing FUP PUSM 2 ate e 55 Service 56 Updating 56 SWebbox20 8US103110 9 Table of Contents SMA America LLC 8 1 1 8 1 2 8 1 3 8 2 8 3 8 4 8 5 9 1 9 2 10 10 1 10 2 10 3 10 4 10 5 10 6 10 7 11 Information on Firmware Update 0 cece cece e eee 56 Firmware Update via the 56 Firmware Update via SD 58 Stopping the Sunny 59 Restarting the Sunny WebBox via the user interface 59 Resetting the Sunny WebBox Using the Reset Button 60 Determining Current Settings of the Sunny WebBox via the iic 61 62 General Troubleshooting for the Sunny WebBox 62 Bluetooth 65 ABneX 67 Information on the SD 67 Structure of the Config xml 67 Structure of an XML
54. nny WebBox shows old Sunny WebBox data 7 The SD CARD The SD card is full Replace the SD card or format the LED glows red SD card in FAT 32 format The SD card is write e Remove the write protection of the protected SD card 8 Aftera Sunny Double Sunny Portal The Sunny WebBox supplied as a WebBox is registration replacement device logs into the Sunny replaced Sunny Portal with a new plant ID Sunny Portal Portal contains two creates a new plant for this plant ID even plants with the same if you gave the plant the same name name Assign the plant ID of the old plant to the replacement device see page 52 e In the replacement device enter the e mail address of a user who has administrator rights in Sunny Portal for the plant n Sunny Portal delete the new plant the replacement device created 9 Parameters can not You do not possess the Change the user group be processed necessary rights for the parameter You have an inverter with The Bluetooth Piggy Back does not upgraded SMA Bluetooth support the configuration of parameters Piggy Back with a software and the graphical presentation of monthly version lower than and annual energy values 02 00 00 R e Udate the Bluetooth Piggy Back with the help of Sunny Explorer 10 Windows displays The network card driver Check the installation of the network no LAN connection Ethernet card is not installed adaptor in the device manager and or the netw
55. nny WebBox with Bluetooth contains no user serviceable parts except for the fans on the bottom of the enclosure and the filters behind the fans as well as the handle covers on the sides of the unit For all repair and maintenance always return the unit to an authorized SMA Service Center Before installing or using the Sunny WebBox with Bluetooth read all of the instructions cautions and warnings on the Sunny WebBox with Bluetooth in this user manual Wiring of the Sunny WebBox with Bluetooth must be made by qualified personnel only 6 SWebbox20 BUS103110 User Manual SMA America LLC Table of Contents Table of Contents 1 1 1 1 2 1 3 2 2 1 2 2 3 3 1 3 1 1 3 1 2 3 1 3 3 1 4 3 1 5 3 1 6 3 1 7 3 2 3 2 1 3 2 2 3 2 3 3 2 4 3 2 5 3 2 6 3 3 4 1 4 2 User Manual Notes this 11 OE EEN EA TEEST 11 Additional 11 SYNAR o eed d eid ad ee t 11 The Sunny WebBox with Bluetooth 12 Function Vel Ie We xs et pov wen 12 Information on the operation of the Sunny WebBox 13 Sunny WebBox with Bluetooth Basics 14 cote jue tee decime Hn iaa aic ms 14 Icon Barz e tie eee as RS S ORA 15 oco tes hee teer mem Uv p PU Ra dented 16 Device menU c eds ae MU V eda Seka AG mE SESS 17 accedet p TREE Pee ERR UR E
56. ocument the Sunny WebBox with Bluetooth is referred to in the following as Sunny WebBox In this manual the term photovoltaic plant is abbreviated as PV plant Formatting Relevance Save Buttons are displayed in square brackets Menul Menu items are displayed in quotation marks Menul gt Menu2 Menu paths are given in quotation marks The angle bracket gt separates individual menus Example Examples are represented in italics User Manual SWebbox20 BUS 103110 11 The Sunny WebBox with Bluetooth SMA America LLC 2 The Sunny WebBox with Bluetooth As the central communication interface the Sunny WebBox with Bluetooth creates the connection between the devices of the the PV plant and its operator Additionally the Sunny WebBox with Bluetooth collects and documents all data from the connected SMA Bluetooth devices thus permitting interruption free monitoring Via the comprehensive functions of the Sunny WebBox with Bluetooth you can amongst other things automatically send the collected data of the PV plant to the Sunny Portal internet portal for example or to a freely selectable FTP server for subsequent processing or present your plant data via the Flashview computer software For installers the Sunny WebBox with Bluetooth is a powerful tool for configuring individual devices or entire device classes of the PV plant and carrying out remote diagnostics The Sunny WebBox with Bluetooth enables early rec
57. ognition of operational faults thus helping to optimize the yield of the PV plant Sunny Boy Sunny Portal Router Internet access Sunny Central Computer TAX 12 SWebbox20 BUS 103110 User Manual SMA America LLC The Sunny WebBox with Bluetooth 2 1 Function Overview The most important functions of the Sunny WebBox with Bluetooth Wireless Technology at a glance Plant communication e Wireless control of the PV plant with Bluetooth Wireless Technology External system communication e Ethernet network 10 100 MBit Integrated web server e Quick overview of the current status of the PV plant e Graphic display of the most important plant data Setting of individual devices or an entire device class Setting of SMA Grid Guard parameters e Simple diagnostics thanks to the display of device events Secure data transfer thanks to a new password concept PV plant data management Display plant data from the PV plant via the user interface Save plant data from the PV plant an internal memory Save plant data from the PV plant to an optional SD card e Automatically send system plant from the PV plant to the Sunny Portal e Call up plant data via the internal FTP server Load plant data from the PV plant to an external FTP server via the FTP Push function Plant data in CSV or XML format Service Functions e Firmware update via the internet Time synchronization vi
58. om 2 Inverter is not The Bluetooth connection was Wait until the Sunny WebBox has automatically re established the connection User Manual SWebbox20 BUS103110 67 Troubleshooting SMA America LLC displays an inverter as unknown device in the plant tree Bluetooth has an old software package only for inverters SB 3000TL 20 SB 4000TL20 SB 5000TL20 No Problem Cause Rectification 2 Inverter is not Parameters for the Bluetooth When setting parameters that regulate the accessible communication were Bluetooth connection e g parameters for changed the transmitting power and country parameters the communication via Bluetooth is interrupted for some time The inverters restart their communication interface This does not apply to inverters with upgraded SMA Bluetooth Piggy Back Wait until the inverter has completed a restart The inverter is then accessible again Inverter with upgraded SMA Wait until the inverter is again Bluetooth Piggy Back is in working in normal operation The night mode inverter is then accessible again The inverter has not been set inverter must be set to the NetID to the same NetlD and of your PV plant and commissioned commissioned Contact your installer 3 TheSunny WebBox The set NetlD is already e You must assign the PV plant with a displays unknown assigned via an unknown free NetlD Contact your installer inverters
59. ork card is re install the driver if necessary or defective replace the faulty network card with a new one 66 SWebbox20 BUS103110 User SMA America LLC Troubleshooting Problem Fault in the user interface display Cause JavaScript is not activated Rectification Activate JavaScript in the Web browser 9 2 Bluetooth Connection accessible interrupted No Problem Cause Rectification 1 The Sunny WebBox incorrect NetID is set Set the NetlD of the PV plant displays no see installation manual of the Bluetooth devices Sunny WebBox with Bluetooth and repeat commissioning e Contact your installer The connection to the e Shorten the distance to the devices Bluetooth plant is too weak or use an SMA Bluetooth Repeater in order to extend the radio range Repeat the commissioning see installation manual of the Sunny WebBox with Bluetooth There are already 4 masters Remove a master and repeat connected to the Bluetooth commissioning see installation plant manual of the Sunny WebBox with Bluetooth There are already 2 nodes e Change the position of the Sunny connected to the device WebBox in order to create a through which you want to connection via another device in the connect to the Bluetooth plant or remove a master from the plant plant Further information on SMA Bluetooth can be found in the download section at www SMA America c
60. p a Proxy Exception Rule in Internet Explorer 1 Start Internet Explorer 2 In Internet Explorer select Tools gt Internet Options 3 The Internet Options window opens 4 Select the Connections tab then click Settings 5 Select Advanced 6 Inthe For addresses that start as follows do not use a Proxy server field enter the address 192 168 7 Confirm entry with OK and close all further windows by selecting OK M The proxy exception rule is set User Manual SWebbox20 BUS103110 71 Annex SMA America LLC 10 6 Activating IPv in Windows XP SP2 In order to be able to locate the Sunny WebBox with the Sunny WebBox Assistant IPv is required stands for Internet Protocol Version 6 and specifies the procedures that are necessary for data transfer via a package switching data network is the successor to IPv4 which is still predominantly found on use in the internet is already activated in Windows Vista Windows 7 MacOS and Linux In Windows XP SP2 you must activate IPv In order to activate IPv6 manually proceed as follows In Windows select Start gt Run 9 Inthe Open field enter ncpa cpl and select OK The Network connections window opens 10 Double click on the LAN connection via which the Sunny WebBox is connected If Windows displays several LAN connections there are probably several network connections installed in the computer Ensur
61. rameter groups and subgroups Device View When a device is selected in the plant tree you can modify the parameters of that device on the Settings page 20 SWebbox20 BUS103110 User Manual SMA America LLC Sunny WebBox with Bluetooth Basics Plant view If you have selected the plant in the plant tree you can modify the parameters for the entire device class on the Settings page The Sunny WebBox then sets all devices in the device class to the new parameter value The Sunny WebBox separately displays the device classes after you have clicked on the parameter groups e g PV inverter and communication products Overview Spot Values Settings My Plant label Solar inverters Type label Communication version 1 1 11 9 Device name SN 2100000027 Device class Solar inverters Device type SB 4000TL 20 Software package 01 01 00 R Edit WM Type label Communication products Type label Communication version 1 0 0 0 Device name Sunny WebBox Device class Communication products Device type WebBox 20 Software package 01 01 07 R Edit If different values are set for devices in the same device class the Sunny WebBox displays them in editing mode with an empty field A The different options are shown in selection menus The number of devices set to each option is shown in brackets See B and C By choosing an option and then saving all devices in this device class are set to the same value If
62. rd to the Plant Password 33 Determining the Sunny WebBox serial number 34 Determining the WAN IP address 34 Activating Deactivating SMA Grid Guard mode 34 Configuring the Sunny WebBox 36 Changing the Sunny WebBox password 36 PIG tile ni NADA d dE 36 Information on the 36 Setting Date arid Time 37 Manually synchronizing the date and time with Sunny Portal 37 Activating Deactivating automatic time synchronization 38 Country Settings a deb ob Dose Ra da o o ce 38 Setting vole eee pede 38 Setting the Language adt La nb gs 39 Setting Number eee 39 Setting the Time format 39 Setting the Temperature Unit 40 Changing the Sunny WebBox device AO Ethernet Network 40 Information on Network Settings 0 0 cece eee eee eee eee 40 Applying Static Network Settings to the Sunny 41 Activating Deactivating eee eee Al SWebbox20 BUS 103110 User Manual SMA America LLC Table of Contents 6 5 4 6 5 5 6 5 6 6 6 6 6 1 6 6 2 6 6 3 6 6 4 7 7 1 7 2 7 2 1 7 2 2 7 2 3 7 2 4 7 2 5 7 2 6 7 2 7 7 3 7 3 1 7 3 2 7 4 7 4 1 7 4 2 7
63. roceed as follows 1 Select the plant in the plant tree 2 Select Settings in the device menu The Sunny WebBox displays the parameter groups for the entire plant 3 Select the parameter group that contains the parameter which is to be configured The Sunny WebBox lists the individual device classes It may take a moment for all the data to be read from the devices Select Edit below the relevant device class Change the desired parameter for the entire device class Select Save The Sunny WebBox applies the settings to all devices of the same device class Saving of data when parameters are adjusted e 1 The Sunny WebBox displays the saving process by means of an hour glass After the changes have been saved the Sunny WebBox transmits the data to the device The setting process can sometimes take several hours if the device e g an inverter is in night mode During the starting process the device transmits the data to its main memory and the Sunny WebBox does no longer display the hour glass M The parameters for a device class have been set User Manual SWebbox20 BUS103110 31 Operation SMA America LLC 5 1 3 Changing the System Name 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Hor wD Select Save The plant name has been set 5 2 Device View 5 2 1 Device Status The device is in a sp
64. ructure of the filename Directory Path ACSV IYYYY IMM Structure of the file name YYYY MM HDD csv CSV File Example Daily report file from 1 3 2010 CSV 20 10 03 201 0 03 01 csv Activating export of the data in CSV format 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar 2 Select the Data Recording gt Export parameter group Select Edit In the Data export in CSV format field select Yes User Manual SWebbox20 BUS103110 45 Configuring the Sunny WebBox SMA America LLC 5 Select Save M The Sunny WebBox exports the data in CSV format Deactivating export of the data in CSV format 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Data Recording gt Export parameter group Select Edit In the Data export in CSV format field select No Select Save Hoar The Sunny WebBox does not export the data in CSV format 6 6 3 XML files Information on XML Files The Sunny WebBox saves the collected data of the PV plant into a XML file every 5 minutes In order to reduce the quantity and amount of data the Sunny WebBox automatically packs the XML files to be added in a ZIP file and saves them onto the integrated FTP server or the SD card every 15 minutes As a rule there are 3 XML files a zip The decimal sep
65. s all plant data which is on the internal drive of the Sunny WebBox onto the SD card The Sunny WebBox saves new plant data to the SD card as long as the SD card remains inserted and enough memory is available In order to select a data format in which the Sunny WebBox should make the data available refer to section 6 6 Data Recording page 45 7 3 2 Saving plant data on an SD card NOTICE Loss of data on the SD card Do not remove the SD card while the SD Card LED is flashing green or orange This can damage the file system of the SD card and lead to data loss Depending on the amount of data the saving process can take some time Take note of the information on the SD card see section 10 1 Information on the SD Card 69 1 Insert the SD card into the Sunny WebBox SD card slot M The Sunny WebBox saves the plant data onto the SD card 7 4 Integrated FTP server 7 4 1 Information on the integrated FTP server The Sunny WebBox is equipped with an integrated FTP server You can directly access the saved plant data via the FTP server The FTP server is activated as standard You can call up the data with any FTP program or with Internet Explorer The FTP server is protected via the passwords of the respective user group Please note that for logging into the integrated FTP server the English description User ID for the respective user group and the related password must be entered Us
66. s the following data for the entire PV plant Data of all inverters in the PV plant Daily yield yield achieved so far on this day Condition current operative condition of the plant OK fault warning Power output achieved so far that day Total yield total yield achieved so far Data of the communication products in the PV plant Condition current operative condition of the communication products OK fault warning Available nominal power of the inverters 3 1 5 Instantaneous values The instantaneous values page displays all values of the device or plant selected in the plant tree It depends on the user group of the registered user which values the Sunny WebBox displays All values are collected into groups parameter groups and subgroups Device View If you have selected a device in the plant tree the instantaneous values page displays the values for that particular device 18 SWebbox20 BUS103110 User Manual SMA America LLC Sunny WebBox with Bluetooth Basics Plant view If you have selected the plant in the plant tree the instantaneous values page displays the values for complete device classes When you click on the parameter group the device classes are displayed separately e g solar inverters and communication products Overview Spot values Settings My Plant Sunny WebBox Status Solar Inverters Operation Derating No Derating Grid relay Closed Condition OK gt E
67. ser Manual SWebbox20 BUS 103110 33 Operation SMA America LLC 9 Select Save The Sunny WebBox saves the password of the new device into all approved devices All devices now have the same plant password 10 Restart the Sunny WebBox via the user interface see page 61 11 Repeat the password setting process in order to transfer your previous plant password to all devices 12 Select Save 13 Restart the Sunny WebBox via the user interface see page 61 M The Sunny WebBox displays the device without a lock in the plant tree The password of the new device matches plant password 5 4 Determining the Sunny WebBox serial number You can read off the serial number from the status bar of the user interface or alternatively via the parameter groups or the SD Card see section 8 5 Determining Current Settings of the Sunny WebBox via the SD Card page 63 Determining the Sunny WebBox serial number via the parameter group 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar 2 Select the Type Label gt Type Label parameter group Read off the Sunny WebBox serial number from the Serial Number field 5 5 Determining the WAN IP address You can determine the WAN wide area network IP address via the parameter group or the SD card see section 8 5 Determining Current Settings of the Sunny WebBox via the SD Card page 63 The WAN IP address is the
68. t Period gt 300 lt Period gt lt Timestamp gt 20 1 0 02 09T10 55 52 lt Timestamp gt lt WebBox gt Setting Relevance Info Information Create Date of generation 70 SWebbox20 BUS103110 User Manual SMA America LLC Annex Setting Relevance Culture Language UtcOffset Offset in minutes to UTC MeanPublic Data of the mean values CurrentPublic Data of the instantaneous values Key Name of the element made up of device name serial number of the device and the parameter name Individual values are separated by a colon Example D lt Key gt SENSO700 5141 TmpMdul C lt Key gt Min Smallest value in measurement interval merging Max Largest value in measurement interval merging Mean Average value in measurement interval merging Base Quantity of the instantaneous values in interval quantity of the merged values Period Length of the measurement interval in seconds TimeStamp Time stamp at which the average was calculated 10 4 Information on your Web Browser In order to be able to call up the Sunny WebBox user interface you need a current web browser You can use the standard settings of your web browser Ensure that JavaScript is activated e Proxy server is active in your network you must set up a proxy exception rule in your browser see page 10 5 Setting up a Proxy Exception Rule in Internet Explorer page 71 10 5 Setting u
69. tain these dynamically via a DHCP server Additionally it is possible to use a proxy server for the internet connection If you wish to to make the Sunny WebBox available on the internet to allow for example direct access to the Sunny WebBox via the Sunny Portal you must configure a Port rerouting in your router Here it may be necessary to align the HTTP port and the NAT port 6 5 2 Applying Static Network Settings to the Sunny WebBox 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar 2 Select the External Communication gt Ethernet parameter group Select Edit 4 Inthe DNS server IP field enter the IP address of the DNS server Domain Name System Server Usually this is the IP address of the router 5 Enter the Gateway IP address of your network into the Gateway IP field Usually this is the IP address of the router 6 Inthe IP Address field enter the static IP address under which the Sunny WebBox is to be reachable in the local network see section 10 7 Allocating IP addresses in a local network page 72 7 Inthe Subnet mask field enter the subnet mask of your network Normally you can find this information in the router manual 8 Select Save M The local network settings are applied to the Sunny WebBox User Manual SWebbox20 BUS103110 41 Configuring the Sunny WebBox SMA America LLC 6 5 3 Activating D
70. tion of selected devices Furthermore you can configure these devices D Contents section The contents section shows the actual contents The selection in the device menu determines the displayed contents 14 SWebbox20 BUS 103110 User Manual SMA America LLC Sunny WebBox with Bluetooth Basics Position E Description Relevance Status bar The status bar displays the current status of the Sunny WebBox and includes the following contents serial number software version After logging on to the Sunny WebBox the status bar additionally contains information on the password status SMA Grid Guard only installers current user group connection status to the PV plant current date and time 3 1 1 Icon Bar The icon bar gives you quick access to the main functions of the Sunny WebBox Symbol Relevance The Settings button opens the Sunny WebBox settings You can also adjust the Sunny WebBox settings via the plant tree Sunny WebBox Settings The Help button opens the Sunny WebBox help section 4 4 The user can log out of the Sunny WebBox user interface via the Logout button User Manual SWebbox20 BUS103110 15 Sunny WebBox with Bluetooth Basics SMA America LLC 3 1 2 Plant tree From the plant communication perspective a PV plant is made up of several devices which are connected to each other via the same communication type e g SMA Bluetooth Vie
71. tion to a procedure or practice which if not correctly performed or adhered to could result in damage to or destruction of part or all of the SMA equipment and or other equipment connected to the SMA equipment or personal injury 1 DANGER DANGER indicates a hazardous situation which if not avoided will result in death or serious injury WARNING WARNING indicates a hazardous situation which if not avoided could result in death or serious injury CAUTION CAUTION indicates a hazardous situation which if not avoided could result in minor or moderate injury NOTICE NOTICE is used to address practices not related to personal injury 4 SWebbox20 BUS103110 User Manual SMA America LLC Important Safety Instructions Other Symbols in this document In addition to the safety and hazard symbols described on the previous pages the following symbol is also used in this user manual Information 1 This symbol accompanies notes that call attention to supplementary information that you must know and use to ensure optimal operation of the system User Manual SWebbox20 BUS 103110 5 General Warnings SMA America LLC General Warnings General Warnings All electrical installations must be done in accordance with the local and National Electrical Code ANSI NFPA 70 For installation in Canada the installations must be done in accordance with applicable Canadian standards The Su
72. ve The Sunny WebBox does not export the data in XML format 6 6 4 Setting measured value descriptions in local language You can set the description of the measured values as follows Technical description of the measured value Example Metering TotWhOut Description of the measured value as a term Example Total yield Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the Data Recording gt Export parameter group Select Edit In the Measurement name in local language field select Yes in order to display the descriptions as terms or In the Measurement name in local language field select No in order to display the technical descriptions Select Save The measured value description is set User Manual SWebbox20 BUS103110 47 Managing Plant Data SMA America LLC 7 Managing Plant Data 7 1 Information on the plant data The Sunny WebBox can display instantaneous values and parameters of the registered devices and can relay this for subsequent processing e g via Sunny Portal FTP Push internal FTP server SD card SMA devices provide instantaneous values and parameters depending on the device type which the Sunny WebBox can display and process depending on the user group Instantaneous values and measured values or calculated values of the device such as for example temperature or output The parameters are used
73. vent Device status Status Communication Products Operation Condition OK Certain values from the individual devices in a device class are combined e g total power A T AC Side Solar Inverters Grid measurement Grid frequency 49 98 Hz Power 23 19 kW A Depending on the type of value a meaningful aggregate for the device class is displayed Symbol Relevance Total Average value e g 154 F Smallest and greatest value 250 F If you open the summarized values you can see further information on the value User Manual SWebbox20 BUS 103110 19 Sunny WebBox with Bluetooth Basics SMA America LLC T AC Side Solar Inverters Grid measurement Grid frequency 49 98 Hz v Power Minimum 2319 W B Maximum 2319 W ic Sum 23 19 kW B Average 2319W E Weight 10 F Position Relevance B Lowest power value of the 10 devices Greatest power value of the 10 devices D Sum of power values of the 10 devices E Mean power for the 10 devices F Number of devices in the device class 3 1 6 Settings The device menu Settings displays all parameters of the device or plant selected in the plant tree For numerical values the permissible parameter limits are displayed in brackets after the value It depends on the user group of the registered user belongs which parameters the Sunny WebBox displays The Sunny WebBox summarizes all parameters in groups pa
74. w of a Bluetooth Plant The physical structure of the plant A is represented by means of the plant tree in the Sunny WebBox In addition the plant tree displays all devices of a plant including the Sunny WebBox underneath the plant From the plant communication perspective all devices with the same NetID and the same installer password belong to one plant The Sunny WebBox detects all devices with the same NetID and the same installer password and summarizes these devices in one plant The plant tree in the Sunny WebBox In general a distinction is made between the Plant View B and the Device View C Section 5 1 Plant View page 31 gt W Sunny Webbox e See Section 5 2 Device View page 32 eE SN 21000000334 5 21000000335 SOR WB 5 21000000336 e SN 21000000337 16 SWebbox20 BUS103110 User Manual SMA America LLC Sunny WebBox with Bluetooth Basics 3 1 3 Device menu The device menu shows the settings options and instantaneous values of a given device You must select the device in the plant tree in advance The menu items change according to the device selected Overview Spot values Settings Events Tabs Relevance Overview The overview page provides information about the devices or systems selected in the plant tree Here you will find an overview of the most important device data as well as the actual status display Instantaneous values The instantaneous values prov
75. y Contact your network administrator A Firewall is blocking the connection Deactivate the computer firewall or enable the necessary connection Defective or damaged network components network cables or plug connections Replace the defective or damaged parts in the network Contact your network administrator 64 SWebbox20 BUS103110 User Manual SMA America LLC Troubleshooting No Problem Cause Rectification 1 The Sunny WebBox The web browser is If there is a proxy server in your is not available via configured network you must enter an the user interface exception for the proxy server in r your web browser see section The Sunny WebBox n yourWeb Assistant does not find the Sunny There is no internet e Reinstall the internet access WebBox connection If necessary contact your internet service provider The Sunny WebBox has not Remove the Sunny WebBox plug in been correctly started power supply from the plug socket and plug it back in after a short time in order to restart the Sunny WebBox Note that this can lead to loss of collected plant data is not supported by the e Use a proxy server that supports proxy server IPv 2 The SYSTEM LED system error has occurred Remove the Sunny WebBox plug in is flashing red power supply from the plug socket and plug it back in after a short time in order to r
76. you enter another port you must explicitly specify this when opening the user interface Example The Sunny WebBox IP address is 192 168 0 168 and you have changed the HTTP port to 8080 thus you must enter http 192 168 0 168 8080 in the address bar of the web browser 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the External Communication gt HTTP parameter group Select Edit In the Port field enter the desired Port Status upon delivery Port 80 OR Select Save The HTTP port is saved 6 5 6 Setting the NAT Port Adjusting of the network ports d Changing the ports is only necessary in rare cases Before adjusting the ports contact your network administrator During a data transfer the Sunny WebBox communicates the Sunny Portal under which IP address and which port it is available on the internet For this the router must release the respective port If you have changed the NAT Network Address Translation in the router you must specify the network port that is set in the router The NAT Port is set to 80 by default 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu or Select Settings on the icon bar Select the External Communication gt Ethernet gt NAT parameter group Select Edit In the Port field enter the desired Port Select Save The

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