MD400 Scanner Pocket Service Guide
Contents
1. Zealand 17 00457 16 BN22P 2E Israel 17 00456 16 BN22Z 2E India South Africa 5 TECHNICAL TIPS Appearance of SCSI scanner to a workstation gt gt gt SHOW DEVICE VMS ULTRIX JKAO A 1 0 00 SCAN xxGB FX IS50 The device will appear as JKBO on dual SCSI machines The capacity field xxGB above changes depending on bus configuration The relevant part of the test 50 screen is SCSI A OEOE 0001 V1 3 FFFFFFO5 06000001 00000001 00000001 FFFFFF05 FFFFFF05 FFFFFFO3 FFFFFFO5 5 1 Voltage Selection The difference between MD400 AA and MD400 A3 is the internal switch setting on the power supply Do not change this 18 MD400 Scanner Pocket Service Guide 5 2 Limitations of SCSI Configurations There is a limitation on the length of cable which may be used to connect SCSI devices The maximum allowed length is 6 metres which includes bus stub lengths within the expansion boxes In order to meet this requirement the total length of cable on a single SCSI bus should not exceed 4 metres 6 FURTHER INFORMATION AND HELP Further MD400 information is in the MD400 PSP PASS record 5734 and ProImage PSP PASS record 3049 The Support organisation have access to a detailed level of product information Please contact your local centre for help2. the ISI 8 Installation Manual MD400 Scanner Pocket Service Guide 7 For For DECstation VAXstation PO AAU OU UE S AG A aud on 1 on 1 ye eas 28s 98 yt Ae ces normal operating mode 0 Unit Diagnostic mode 1 1 not used 1 1 1 o o o o SCSI ID 0 SCSI ID 1 SCSI ID 2 SCSI ID 3 SCSI ID 4 SCSI ID 5 SCSI ID 6 DO NOT USE SCSI ID 7 DO NOT USE lamp on only when scanning 0 lamp cycled to keep ready 1 SCSI VF 0 4 i o o 1 1 o Parallel VF 1 1 0 1 o 1 0 1 0 RESERVED FOR 3100 lo speed parallel I O 0 INTERNAL DEVICES hi speed parallel I O 1 Figure 1 DIP Switch Setting For Normal Operation 10 Set the DIP switch on the rear panel as shown in Figure 1 NOTE Use DIP switches 6 7 amp 8 to select the SCSI ID previously noted 11 Install the ADF if required refer to DF60 User Manual CAUTION Remember to unlock the carriage lock on the scanner 12 Power up the scanner and check the self test completes successfully The indicators light as shown in Table 5 for successful completion Table 5 Indicators SCANNER RED GREEN off on 18 If indicators are lit as in step 12 the hardware installation is complete Go to step 15 8 MD400 Scanner Pocket Service Guide 14 Switch the power off Check that the installation has been carried out correctly Repeat or check steps 8 to 12 If there is still an error refer to Section 3 15 Install the software if required
3. local time Monday to Friday 3 3 Shading Correction If the symptoms are uneven shading cycle the power on off and re scan NOTE It is necessary for the scanner power to be periodically cycled in order for the correction to be fully effective The MD400 incorporates shading correction to compensate for the effects of e Uneven illumination e Uneven sensitivity of CCD elements e Uneven lens characteristics e Effects of ageing The correction is done by using data stored in a correction memory Data is automatically acquired in the correction memory on power up by reading a plain white tape which is built into the scanner 3 4 Hardware Service Strategy Localise the fault using built in tests and replace the defective field replaceable unit FRU Refer to Section 4 for the FRU list 10 MD400 Scanner Pocket Service Guide 3 5 Service Features e Indicators Red and Green on the scanner front panel Green on ADF Each indicator can show three conditions on off blink e DIP switches Located on the rear panel refer to IS50 User Manual e Built in tests e Self tests e Unit diagnostics 3 6 Self Tests The Self Test is invoked at power on A lamp test is performed during the time that the self tests are running the indicators are switched on for approximately 4 seconds If the lamp test fails check the electrical supply and follow the troubleshooting procedure in the IS50 User Manual At completi
4. refer to the ProImage or DSS manuals 2 3 Post Installation Checks Verification When the hardware and software has been installed it is recommended that a document is scanned to check the system is functioning correctly Beware that image defects in printed hardcopy may be due to limitations of the printer rather than the scanner If the performance of the printer is in doubt use a VDU output device to check the quality of a scanned image Ask the customer to perform the scan or refer to the DSS or ProImage Software User Manuals for help Ask the customer to retain the original shipping packaging on site Explain that it is the user s responsibility to carry out preventive maintenance and lamp replacement and point out these details in the Users Manuals 3 TROUBLESHOOTING 3 1 VAXstation Software DECimage Scan Software DSS is a fully Digital supported software product Refer to the relevant product service documentation 3 2 PC Software ProImage is supported directly by the vendor Software Dynamics GmbH The vendor provides a registration card which the user must complete and return to the vendor This permits the user to contact the vendor by telephone or FAX and get help with ProImage software MD400 Scanner Pocket Service Guide 9 SOFTWARE DYNAMICS GmbH Germany Contacts Mr Thomas Deharde Mr Dick Dirks Mrs Sharon Dirks Phone 49 0421 32 04 61 FAX 49 0421 32 61 35 Business hours 09 00 to 17 00
5. MD400 Scanner Pocket Service Guide Order Number EK MD400 MC 001 Digital Equipment Corporation May 1991 The information in this document is subject to change without notice and should not be construed as a commitment by Digital Equipment Corporation Digital Equipment Corporation assumes no responsibility for any errors that may appear in this document The software described in this document is furnished under a license and may be used or copied only in accordance with the terms of such license No responsibility is assumed for the use or reliability of software on equipment that is not supplied by Digital Equipment Corporation or its affiliated companies Restricted Rights Use duplication or disclosure by the U S Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 Copyright Digital Equipment Corporation 1991 Digital Equipment Corporation All Rights Reserved Printed in U S A DECimage DECstation ULTRIX VAXstation VMS and the DIGITAL logo are trademarks of Digital Equipment Corporation MS DOS is a trademark of Microsoft Corporation This document was prepared and published by Educational Services Development and Publishing Digital Equipment Corporation Contents About This Guide v 1 INTRODUCTION 1 1 1 General isc0 8 Mackin 1 1 2 Hardware Options 1 1 3 Software
6. Options 2 1 4 Product Documents 2 1 5 System Configurations 3 1 5 1 PC Environment Parallel Interface 3 1 5 2 VAX Environment SCSI Interface 3 2 INSTALLING THE SYSTEM 4 2 1 Before Installation 4 2 2 Installation 5 2 3 Post Installation Checks Verification 8 3 TROUBLESHOOTING 8 3 1 VAXstation Software 8 3 2 PC Software 8 3 3 Shading Correction 9 3 4 Hardware Service Strategy 9 3 5 Service Features 10 iv Contents 3 6 Self Tests 05 3 7 ADF Faults 3 8 Unit Diagnostics 4 SPARES LIST 5 TECHNICAL TIPS 5 1 Voltage Selection 5 2 Limitations of SCSI Configurations 6 FURTHER INFORMATION AND HELP Figures 1 DIP Switch Setting For Normal Operation 4 2 DIP Switch Setting in Diagnostic Mode Tables 1 Hardware Options 2 Software Options 3 Product Documents 4 Physical Characteristics 5 Indicators 000 6 Indicator Displays 7 Diagnostics 00 8 Unit Diagnostics Tests 9 FRU List 04 10 MD40X SK SCSI Interface Kit FRUS oA Qin a ears A 11 Power Cords 10 12 12 16 17 17 18 18 13 Now NW 13 15 16 16 17 About Th
7. er 2 2 Installation 1 Take unopened cartons to the area previously identified for unpacking 2 Check packaging for shipping damage and report any damage found 3 Unpack and check for short shipments refer to IS50 DF60 User Manuals 4 Retain packing materials These will be needed for service 5 Place equipment in the location previously prepared for installation 6 MD400 Scanner Pocket Service Guide 6 Read the installation procedures in the IS50 DF60 User Manuals NOTE The power cord is shipped as a separate line item not with the scanner as shown in the IS50 User Manual 7 VAXstation users should halt the system and use the console command gt gt gt SHOW DEVICES to display the current status of SCSI IDs Determine and note a suitable SCSI ID for the scanner an ID of zero is recommended if available 8 Switch off the power to the system box and all peripherals WARNING Before connecting or disconnecting interface cables remove power from the scanner the host computer and any other devices connected to the SCSI bus WARNING A special interface cable is supplied in the PC interface kit Do not use any other cable for this purpose as this may severely damage equipment 9 Install the interface kit to connect the computer to the scanner as follows e VAXstation I F cables and terminator refer to the 3100 User Manual e DECstation I F card and cable refer to
8. ion The MD400 hardware and software is customer installable Digital will install the option for an additional charge Before attempting to install the scanner identify the following All system components for a supported configuration are on site A suitable location for siting the scanner system Refer to the next paragraph A suitable location for unpacking the equipment Check for the following when choosing a suitable location to install the system Scanner shielded from direct sunlight at all times of day Scanner away from high temperature humidity and vibration Scanner away from excessive dust or corrosive gases Power cord will reach the power outlet without causing obstruction Interface cable will reach the computer without causing obstruction Desk top flat level stable and can adequately support weight and size of the scanner and the computer Refer to Table 4 The physical characteristics of the scanner and the ADF are shown in Table 4 MD400 Scanner Pocket Service Guide 5 Table 4 Physical Characteristics Characteristic Value Height 300 mm 625 mm with ADF in highest position Width 390 mm Depth 610 mm including space for cables Weight Scanner 12 Kg ADF 5 Kg Temperature 5 to 35 C Humidity 30 to 85 Length of cables 1 metre supplied in SCSI interface kit Length of cable 2 metres supplied in PC Interface Kit Length of power cord 2 5 metres supplied with scann
9. is Guide This pocket service guide provides information for installing and servicing the MD400 scanner If you have any comments about this document please contact CSSE Solent for attention of G Georgiou SBP MD400 Scanner Pocket Service Guide 1 1 INTRODUCTION 1 1 General The MD400 scanner is a resale of the Ricoh IS50 Image scanner It is available in 120 Volt and 220 240 Volt variants It has an embedded SCSI interface port for connection to a VAXstation computer and a parallel interface port for connection to a DECstation PC You must use the appropriate SCSI or PC interface kit option The personal computer PC interface kit includes the Ricoh ISI 8 PC interface card which must be installed in the DECstation backplane The Ricoh DF60 automatic document feeder ADF is available as a separate option 1 2 Hardware Options The hardware options are shown in Table 1 Table 1 Hardware Options Vendor Digital Part Option Description Number Vendor MD400 IS50 Image IS50 Ricoh AA scanner 120v MD400 IS50 Image IS50 Ricoh A3 scanner 220 240v MD40X DF60 Automatic DF60 Ricoh DF document Feeder MD400 MD400 AA IS50 DF60 Ricoh BA MD40X DF MD400 MD400 A3 I1S50 DF60 Ricoh B3 MD40X DF MD40X SCSI Interface Kit SK VAXstation MD40X PC Interface Kit ISI 8 Ricoh PK DECstation PC MD40X Replacement Lamp H2045018 Ricoh LA 2 MD400 Scanner Pocket Service Guide 1 3 Software Options The software op
10. lation Checks MD400 Scanner Pocket Service Guide 15 Table 8 Unit Diagnostics Tests Indicators Action RED GREEN 1 Power Supply Test ON OFF NO ERROR BLINK OFF Invalid test Check Step 7 in Table 7 ALL OTHER Swap Scanner 4 ADF Operation ON OFF NO ERROR BLINK OFF Invalid test Check Step 7 in Table 7 ALL OTHER e Remove paper jams e Remove debris e Switch off the power and swap the ADF 2Load the ADF with paper to check ADF operation using test 4 If the PC interface card has been replaced ensure that the jumper settings are correct by checking against the original 16 MD400 Scanner Pocket Service Guide 4 SPARES LIST Table 9 FRU List Part Number Description MD400 AA IS50 SCANNER 120v MD400 A3 IS50 SCANNER 220 240v MD40X DF DF 60 ADF FOR MD400 AA MD40X A3 MD40X LA FL LAMP consumable item customer replaced MD40X PK 30 35437 01 PC INTERFACE KIT Table 10 MD40X SK SCSI Interface Kit FRUs Part Number Description 17 02008 01 3 ft SCSI cable 17 01351 01 3 ft IEEE EA end 12 30552 01 Connector SCSI terminator MD400 Scanner Pocket Service Guide 17 Table 11 Power Cords Part Number Option Power Cord 10 amp 17 00209 15 BN26B 2E UK Ireland 17 00210 13 BN24T 2E Switzerland 17 00310 08 BN19K 2E Denmark 17 00364 18 BN19Z 2E Italy 17 00199 21 BN19W 2E Central Europe 17 00606 02 BN19P 1K USA Canada Japan 17 00198 14 BN24R 2E Australia New
11. on of the self tests or if an error is detected during normal operation the indicators display the error as follows as shown in Table 6 The indicator display are those at completion of the self tests or errors encountered during normal operation MD400 Scanner Pocket Service Guide 11 Table 6 Indicator Displays Indicators RED GREEN Description OFF ON NO ERROR ON ON Power ROM RAM error 1 Run unit diagnostic test 1 ON BLINK Illumination error 1 Cycle power correct shading 2 Replace lamp 3 Cycle power to run self test 4 Failing Swap scanner BLINK BLINK Optical system error 1 Cycle power correct shading 2 Replace lamp 3 Cycle power to run self test 4 Failing Swap scanner 1This status also occurs during normal operation when the scanner is busy 12 MD400 Scanner Pocket Service Guide Table 6 Cont Indicator Displays Indicators RED GREEN Description ON OFF Driving system error 1 Swap scanner BLINK OFF ADF residual paper error 1 Remove paper inside ADF 2 Cycle power to run self test 3 Run unit diagnostic test 4 3 7 ADF Faults You can check the operation of the ADF by loading the ADF with paper and running unit diagnostics test 4 3 8 Unit Diagnostics CAUTION Note the DIP switch settings used for normal operation before starting unit diagnostics Reset to the original setting when returning the unit to normal o
12. peration Tests may be selected and controlled from the DIP switches on the rear panel as shown in Figure 2 MD400 Scanner Pocket Service Guide 13 UOUUOUU 1 2 92 4 6 7 8 0 off 1 0n normal operating mode 0 Unit Diagnostic mode 1 halt test 0 0 0 run test 1 j e Unit Diagnostic test 1 power test test 4 ADF operation test Figure 2 DIP Switch Setting in Diagnostic Mode Running the unit diagnostics is described in Table 7 Table 7 Diagnostics Step Action Indicators RED GREEN 1 Note the DIP switch settings used in normal operation 2 Turn power switch OFF 3 Set DIP switch 1 ON to enable diagnostic mode 4 Turn power switch BLINK ON 5 Set DIP switch 1 BLINK OFF 6 Set DIP switch 1 BLINK ON 7 Select the test number using DIP switches 5 to 8 8 Run selected test by setting DIP switch 3 ON ON BLINK BLINK 14 MD400 Scanner Pocket Service Guide Table 7 Cont Diagnostics Step Action Indicators RED GREEN 10 11 12 13 To interpret error check the status of the indicators shown in Table 8 Set DIP switch 3 off to halt the selected test Wait for current ON BLINK test to terminate To run another Unit test go back to step 7 When Unit Diagnostics testing is complete switch off power and RESET DIP switches to original positions for normal operation After repairing the MD400 system perform the Post Instal
13. tions are shown in Table 2 Table 2 Software Options Description VAX PC Vendor DECimage Scan Yes No Digital Software V2 1 ProImage V3 10 No Yes Software For Digital MD400 Dynamics GmbH MS Windows V3 0 No Yes Microsoft MS DOS V3 1 or No Yes Microsoft higher 1 4 Product Documents The documents shown in Table 3 are available in TIMABOX Table 3 Product Documents Digital Order From Part available Number Title July 1991 EK MD400 Scanner Pocket P amp CS MD400 Service Guide Northboro MC 001 MA EK MD400 Scanner User ESSB Galway MD400 Supplement UG 001 MD400 Scanner Pocket Service Guide 3 1 5 System Configurations 1 5 1 PC Environment Parallel Interface e Hardware e DECstation 220 316 320 325 425 Minimum 2Mbyte Memory 20 Mbyte hard disk mouse EGA video Must have a spare backplane slot for interface card Interrupt Request IRQ2 or IRQ3 must be free e MD400 AA for 120v or MD400 A3 for 220 240v operation e MD40X PK e Software e ProImage V3 10 For Digital MD400 scanner e MS Windows V3 0 or later e MS DOS V3 1 or higher 1 5 2 VAX Environment SCSI Interface e Hardware e VAXstation 3100 Models 30 38 40 48 76 Minimum 16Mbyte main memory e MD400 AA for 120v or MD400 A3 for 220 240v operation e MD40X SK 4 MD400 Scanner Pocket Service Guide 2 Software e DECimage Scan Software DSS V2 1 INSTALLING THE SYSTEM 2 1 Before Installat
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