ACS253 Series Manual
Contents
1. EN Start Tobi InfoCenter Picture Pie BYR HSS DAOR 1407 Figure 20 Burst test pattern applied to desktop showing problems with a pixel clock setting b pixel phase setting J2. plate PRES 427 4 4 P fs 7 18 A A A A 4 4 I i iod i i adl a 3 Mounting of three regular units 4 Mounting of one double width unit using wide plate 7 2 y TETT uA A A lA A f f 1 f 1 Pod iii i i SN bo Appendix System Upgrade amp Dual Access System Update Onboard Programming It is occasionally necessary to update the firmware of the system Normally this procedure is carried out in the factory If you want to update the firmware yourself contact Technical Support You will need programming cable and software to carry out the update Please follow the supplied instructions carefully Dual Access PS2 devices only Two jumpers located on the keyboard mouse daughter board in the Remote unit allow you to e Change the Inactivity Timeout period between 2s the default and 15s This is the minimum time of mouse and keyboard inactivity required at one console before the Extender system allows the user at the other console to gain control The upper jumper switch labeled Time selects the inactivity timeout period When closed the setting is 2 seconds When open the setting is 15 seconds e Select the method
3. S 5 Select the first command icon Automatic detection of number pu of pixels per line and the best phase 6 Assess the desktop test pattern If the vertical stripes are sharp and without jitter or smearing the adjustment has been successful Go to step 10 7 Ifthe picture quality is not acceptable after the automatic adjustment you will have to manually adjust the pixel clock and pixel phase in this order SERVSWITCH BRAND DVI KVM EXTENDER FAMILY 8 With a poorly adjusted pixel clock you may see one or more vertical areas where the lines are smeared see Figure 20 a Return to the OSD utility and select the menu command Manually adjust the number of pixels per line Pixelclock from the Image menu b Adjust the pixel clock value until all stripes have disappeared Confirm the setting 9 Problems with the pixel phase will cause horizontal noise horizontal wave formed lines flicker or smearing with zebra pattern see Figure 20b a From the OSD s Image menu select the menu command Manually adjust the best phase best point for A D conversion within each pixel b Modify the phase until all distortions have disappeared c Confirm the setting 10 If appropriate reattach your TFT monitor and adjust its image according to the manufacturer s instructions 11 Reinstall your preferred desktop background picture
4. e Using the keyboard attached to the Remote Unit Note On USB devices ACS253 U xx or DVI upgrade kits ACS253A DVI xx keyboard access is not available Please use one of the other methods e Using a standard terminal program with a serial connection to the programming port e Using our small WINDOWS program with a serial connection to the programming port While the OSD is active the mouse is locked and only menu keystrokes are allowed at the keyboard To indicate that the OSD mode is active the status LEDs Num Lock Caps Lock and Scroll Lock are flashed There is a summary of OSD on page 12 Using the keyboard attached to the Remote Unit Type the following key sequence the Remote console keyboard lt Ctrl gt lt Shift gt lt I gt Note On some keyboards lt Ctrl gt is replaced by lt Strg gt To navigate within the OSD e Use the left and right arrow keys to highlight a submenu and or function e Press the lt ENTER gt key to select the highlighted submenu or function e Select the Exit icon to go back to the previous menu level e Press the lt ESC gt key to exit the OSD mode Using a standard terminal program with a serial connection On all devices you can use a terminal or terminal software for OSD access 1 Connect the programming cable to the programming port of the Remote unit 2 Connect the programming cable to the serial port of a computer running terminal client 3
5. Figure 6 ACS253A U xM Remote Unit INTERCONNECT carries video USB input connect to CPU and data signals connect to Remote unit Ny 72749 3530 ACS253A Unit Programming connector for Connect 6V Connect to Local Connect to CPU Power supply console monitor video card output firmware upgrades DVI I Connectors Figure 7 ACS253A U xM Local Unit SERVSWITCH BRAND DVI KVM FAMILY 3 4 Diagnostic LEDs Each Extender unit is fitted with four indicator LEDs Communication Error Link Status Device Ready and Video Signal The Indicator LEDs are located in the same positions on all models in the ACS253A range The Communication Error and Link Status LEDs are to the left and right respectively of the Interconnect sockets Device Ready and Video Signal LEDs are next to the Power socket As an example the location of the LEDs is shown below for ACS253A CT Remote and Local units Communication Error Link Status Communication Error Link Status POWER Video Signal Device Ready Device Ready Video Signal Green Red Red Green Figure 8 Diagnostic LEDs on Remote left and Local right ACS253A CT units LED Appearance Diagnostics Communication No communication error for gt 60 minutes Error Flashing Indicates number of communication errors during previous 60 minutes slow 10 100 CATx 1 2 Fiber medium 100 1000 CATx 3 10 fast Fi
6. digital format through the Extender system If you are using TFT monitor at the remote console with VGA cable you should carry out the Monitor Setup procedure first see page 43 In this configuration both the Extender AND the TFT digitize the video data stream and affect video quality By setting up the TFT monitor you ensure that you are correcting discrepancies due solely to the Extender system in this procedure Alternatively you could replace the TFT monitor with a CRT monitor while you carry out this procedure You can then reconnect the TFT monitor and optimize its video image afterwards 1 Download the test pattern from our web server http www blackbox com tech support ts upgrades ts ss html This is a burst pattern see Figure 20 a picture with alternating 1 pixel wide black and white vertical stripes If you are unable to view the test card display some black text on a white background For example you could open Notepad maximize it to full screen and fill the page with letter Ts in a 12pt font Proceed with step 3 2 Select the burst pattern graphic as desktop background for the PC From the Start menu choose Settings Control Panel Display Backgrounds Search for the downloaded burst file using Search for Select the tiled display option Your desktop should show fine black and white vertical stripes over the entire desktop Display the OSD see page 32 Select the Image menu option
7. Figure 12 Brightness Contrast menu Select Colors and Color Temperatures Use the Colors menu to adjust the color balance of the video image The menu provides a number of options including automatic calibration manual adjustment in RGB or CMY color space hue and saturation adjustment and the setup of flesh skin tone amp BLACK BOX ACS253A ServSwitch Hon JUD 60 Hz Automatic color calibration Standard RGB color selection View Color temperature submenu see Color Temperature page 36 Flesh tone Skin tone Set up colors in space automatically adjusts settings in RGB space Hue Saturation Back to main menu Figure 13 Color menu EH 0 0a DEVICE CONTROL Color Temperature Use the Color Temperature submenu to set up the color profile in RGB color space or by using one of five predefined color temperatures To view this 7 menu select the Colors icon from the main menu and then select the Color Temperature icon amp BLACK BOX ACS253A PP Version 35 03 BD ServSwitch 1024x768 60 Hz 2 Set up colors in space automatically adjusts settings in CMY space Choice of five color temperature settings 4200 5000K 6500 7500k 9300k 4200k 5000k 6500k 7500k 9300k Back to Color menu Color Temperature Figure 14 Color Temperature submenu Image VGA inputs only Use the Image menu to adjust the vertical and horizontal screen position and to s
8. The keyboard or mouse doesn t work Is there a picture If not check the solutions suggested in the previous section If the picture is OK check that the model of mouse or keyboard is supported The mouse pointer doesn t move when I move the mouse Is the other console currently active see Access Switching page 30 In a dual access system the Local unit initially has control each time you boot up the system or power cycle the Remote unit You will also observe this effect at one console when the other console has been in use If you want to get control at console you have to either press any key on the keyboard or optionally press the left and right mouse buttons simultaneously this is determined by a jumper setting see Appendix C System Upgrade amp Dual Access page 56 To make console active we suggest you press and release one of the Shift keys since this will not affect the current PC activity Please note that you cannot gain control if the other console is in use or until the inactivity timeout period has expired s Appendix Example Applications This section illustrates some specific applications using Extender units e USB fiber with local access Figure 21 e CATx with audio serial support in dual wide housing Figure 22 e Dual Head application with PS2 keyboard mouse USB support and audio serial in 19710 Figure 23 e 3x Dual Head application in 19 2U Figure 24 For
9. 2 fiber cable 9 125u PSU The desktop power supply connected to the Local Remote unit KVM Keyboard Video and Mouse Console keyboard monitor and mouse plus optional serial audio devices Dual Access system allowing connection of Local and Remote user consoles BB SERVSWITCH BRAND DVI KVM FAMILY Single Head An extender system that supports one monitor Dual Head An extender system that supports two monitors OVERVIEW n Local Access LOCAL unit KVM extension over CATx or fiber optic cables REMOTE unit y nas De Dual Video Support Serial Audio and USB extension options Figure 1 KVM extender system MA SERVSWITCH BRAND DVI KVM FAMILY 2 3 Features All members of the ServSwitch Brand DVI KVM Extender Series offer the following features Support for high video resolution over extended distances 1600 1200 960 2 over all allowed distances all lower resolutions with refresh rates of at least 75Hz All models come with dual access to allow local or remote operation Local DVI access limited to screen resolutions up to 1280x1024 All control and video tuning carried out using an on screen display OSD with settings stored in EEPROM memory Local Remote unit firmware and settings flash upgradeable Intelligent PS 2 keyboard and mouse emulation ensures PCs do not lock up and allows peripherals to be hot plugged Transpar
10. 5 Compatibility Interface Compatibility e PS 2 Keyboard Compatible with all standard keyboards Certain keyboards with enhanced features may also be supported with custom firmware e 5 2 Mouse Compatible with all standard 2 button 3 button and wheel mice e Audio Input and output are line level Amplified speakers are required A microphone may be directly connected to the Remote unit optional pre amplification e Serial Transparent up to 19 2K Baud The following serial signals are extended TX RX RTS CTS DTR DSR In rare cases a wiring adaptor may be required to transfer Rl and DCD e USB compatible to USB 1 0 and USB 1 1 Transmission fully transparent Some USB CDROM or DVD burning devices may not work properly e Analog Video VGA to UXGA Separate sync composite sync or sync on green Maximum resolution and refresh rates depend on cable length and cable type see Appendix H Specifications page 49 e Digital Video DVI single link for resolution up to 1600x1200 at 60Hz Frame rates and colors depend on device type CATx or Fiber see Appendix D Video Modes and Frame Rates page 57 OVERVIEW 2 6 How to Use This Guide This guide describes the installation and configuration of the ServSwitch Brand DVI KVM Extender Series Although the connection and operation of the system is relatively straightforward you should consider the following before getting started Connection amp Compatibility If
11. Set up the terminal to 115200 baud with 8 data bits no parity and 1 stop bit ASCII mode 4 Typein the following key sequence lt gt lt 5 gt lt gt followed by ENTER o DEVICE CONTROL 5 When the OSD starts it displays information about the attached device and firmware version for example BlackBox ACS253A 1210 Vers 1 3 03 05 15 To navigate within the OSD e Use the lt L gt and lt R gt keys to highlight a submenu and or function e Press the S key to select the highlighted submenu or function e Select the Exit icon to go back to the previous menu level e Press the X key to exit the OSD mode Using our WINDOWS program On all devices you can use our small WINDOWSTM program running on a WINDOWS computer for OSD access 1 Download the program from our server http www blackbox com tech_support ts upgrades ts ss html 2 Connect the programming cable to the programming port of the Remote unit 3 Connect the programming cable to the serial port of your computer where the program is running 4 Start the program and follow the on screen instructions Type in the following key sequence lt gt lt 5 gt lt gt followed by lt ENTER gt When the OSD starts it displays information about the attached device and firmware version for example Company Name BlackBox Modul Name ACS253A 1210 Version Vers 1 3 Date 03 05 15 To navigate within
12. TROUBLESHOOTING 7 Troubleshooting 7 1 Video There isn t a picture Check the power supply connection at the Local unit ls the Device Ready Red LED at the Local unit illuminated see page 28 If not the internal power supply may be damaged or there may be an internal error Check the power supply connection at the remote unit Is the Device Ready Red LED at the Remote unit illuminated see page 28 If not the internal power supply may be damaged or there may be an internal error Check that the Interconnection cable is connected at the Local Unit and the Remote Unit Is the Link Status LED illuminated see page 28 If not there may be a problem with the Interconnection cable e Fiber types Check that the fiber optical cable is correctly connected The strand connected to the Local Unit s TX left hand connector must run to the Remote Unit s RX right hand connector and vice versa e Fiber types There may be one or more broken fibers Do NOT look into a fiber s end directly while it is connected to a Local or Remote unit Are the Link Status LEDs at the Local Unit AND at the Remote Unit illuminated If they are flashing check for broken fibers using a flashlight e Fiber types Are the cables of the recommended fiber type If you used your own fiber optical cable not supplied by Black Box please ensure that you have used 50 or 62 54 fiber with a multimode device or a 9 fiber with a singlemode device Other fibe
13. X gt and mouse functions Return to previous Menu selection Open the highlighted menu or submenu Accept the highlighted command Enter lt S gt Select the previous menu or command Left arrow lt L gt icon Decrease the highlighted parameter lt R gt Select the next menu or command icon 9 Increase the selected parameter SERVSWITCH BRAND DVI KVM EXTENDER FAMILY Input Select gt Some graphic cards are equipped with both DVI and VGA outputs powering up the CPU the Extender system uses the first detected signal gt unless you explicitly specify the input type Use the Input Select menu to specify the type of video signal to be used by the Local unit The actual graphic source is displayed with a symbol for example VGA amp BLACK BOX ACS253A Version 35 03 BD SENSE 1024x768 60 Hz I 2 2 VGA Video input to Local unit DVI Video input to Local unit VGA DYI Return to main menu Input Select Figure 10 Input Select menu DEVICE CONTROL Scale Use the Scale menu to specify whether the Extender system changes the 2 resolution of the input video You can set the device for transparent transmission In this case the Remote unit generates screen resolution and refresh rate to match that of the source You can also specify that the output displays at a fixed screen resolution regardless of that of the input signal You might want to use a fixed
14. atenci n a los contactos y recept culos donde salen del aparato HM SERVSWITCH BRAND DVI KVM FAMILY 14 El equipo el ctrico debe ser limpiado nicamente de acuerdo las recomendaciones del fabricante 15 En caso de existir una antena externa deber ser localizada lejos de las lineas de energia 16 El cable de corriente deber ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo 17 Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilaci n 18 Servicio por personal calificado deber ser provisto cuando A El cable de poder o el contacto ha sido da ado u B Objectos han ca do o l quido ha sido derramado dentro del aparato o C El aparato ha sido expuesto a la lluvia o D El aparato parece no operar normalmente o muestra un cambio en su desempe o o E El aparato ha sido tirado o su cubierta ha sido da ada SAFETY PRECAUTIONS AND INSTALLATION GUIDELINES Safety Precautions and Installation Guidelines To ensure reliable and safe long term operation please note the following installation guidelines e Do not use CATx devices to link between buildings please use fiber devices e Only use in dry indoor environments e If the building has 3 phase power try to ensure that equipment connected to the Local and Remote units is on the same phase e Try not to route CATx link
15. e 1104 high power units or e 1to4low power units or e combination of these Each port has a regulated power limit of 500mA SERVSWITCH BRAND DVI KVM FAMILY Appendix F Audio Serial Upgrade The Audio Serial Upgrade option consists of daughter boards that allow bi directional stereo audio and full duplex serial data link to be sent across the regular interconnection cable in addition to keyboard mouse and VGA DVI video To set up the extender s audio and serial link please follow all of the instructions detailed in this appendix If you have any questions contact Technical Support Serial Interface Set Up and Operation No setting up or user adjustments are required Please note that on the Dual Access model the serial link is always active Please bear in mind that the Remote Unit s serial port is wired as DTE i e the same as that on PC To connect a serial printer or other rather than DCE device to the Remote Unit you will need Null Modem crossover cable between the Remote Unit and the printer serial touch screen may be plugged directly into the Remote Unit Serial Interface Handling Multiple Serial Devices The extender s serial interface transmits receives six signals 3 signals in each direction Normally four of these signals are used for hardware handshaking in addition to TX amp RX However because each handshaking line can support signals up to 19 200 Baud i
16. for gaining control Two choices are available Any keyboard activity or by pressing the left and right mouse buttons simultaneously the default or Keyboard activity only The lower jumper switch labeled KeyB selects the method of switching between local and remote consoles When open the setting is for any keyboard action or by pressing the left and right mouse button simultaneously When closed the method is set to keyboard activity only Time Time Time Time J2 J2 OO J2 J2 J3 J3 O O J3 KeyB KeyB KeyB KeyB Inactivity Timeout 15 2 2 15 Keyboard Mouse action K amp M K K amp M K factory default Figure 26 Alternative jumper settings for dual access control E 0 APPENDIX D VIDEO MODES AND FRAME RATES Appendix D Video Modes and Frame Rates The following table shows the video modes supported by the DVI KVM Extender series and the expected frame rates over fiber and interconnects at both high color hiCol and low color loCol settings The Extenders are able to synchronize video modes that do not differ by more than 10 from those listed below Visible Clock Rates Frame Rate Frame Rate Resolution Fiber CATx Video Mode z 7 A 3 Pixel Line Horiz Vert Dt hiCo loCo hiCol lo kHz Hz Ck I I Col MHz Dos graphic 640 350 31 5 70 25 70 70 70 70 mode Vesa Standard 640
17. resolution if your monitor is not able to display the generated resolution or for example if you have server farm with many different CPUs each having a different screen resolution With a transparent transmission it could take a long time to picture on the screen each time you switch to different CPU amp BLACK BOX ACS253A ServSwitch Version 35 03 BD Transparent transmission No modification of resolution refresh rate Remote unit gt aks always generates an exact reproduction of ik e 0 the source signal ner 800 1024 1280 Choice of three fixed transmissions at 600 768 102 refresh rate of 60Hz for LCD flat screens 800 10 1280 g 800x600 1024x768 1280x1024 600 768 102 Return to main menu Scale Mode Choice of three fixed transmissions at refresh rate of 75Hz for CRT tube screens 800x600 1024x768 1280x1024 Figure 11 Scale Mode menu Downscaling is only available with VGA signals With DVI input you can select downscaling but it will not work only upscaling has an effect SERVSWITCH BRAND DVI KVM FAMILY Brightness Contrast Use this menu to adjust the brightness and contrast of the video image or to adjust the black level of an LCD display amp BLACK BOX ACS253A ServSwitch Version 35 03 BD 1024x768 60 Hz Adjust Brightness ge e Adjust Contrast Adjust Black level Return to main menu Brightness Contrast
18. the OSD e Use the lt L gt and lt R gt keys to highlight a submenu and or function e Press the S key to select the highlighted submenu or function e Select the Exit button to go back to the previous menu level e Press the X key to exit the OSD mode SERVSWITCH BRAND DVI KVM EXTENDER FAMILY 4 2 Using the OSD The OSD is an icon based utility The top line of symbols shows the main menu categories Input Select Specify whether the input is analog VGA or digital DVI Scale Mode Choose whether transmission occurs at the original screen resolution transparent or the Extender imposes a fixed resolution Brightness Contrast Adjust brightness or contrast or reset to default values Color Adjust color calibration temperature flesh skin tone hue and saturation Image VGA Input source only Adjust pixel clock and phase Tools Set OSD position and size fixed scale sharpness color depth factory reset 1 Use the left and right arrow keys lt L gt and lt R gt keys on terminal or in Windows program to highlight the icon you want The OSD displays additional icons relating to commands in the selected menu category Bie Mi E E 2 Press the Enter key lt S gt key on terminal or in Windows program The OSD highlights the first command icon 3 Use the Left and Right arrow keys lt L gt and lt R gt keys on terminal or in Windows program to highlight the command or submenu you
19. you have purchased an Extender Kit this will contain all the cables required to connect the Local unit to your PC or KVM switch The Remote console keyboard monitor and mouse and any audio and serial equipment connects directly to the Remote unit For information about connection and installation see Installation page 22 Interconnection Cable For ACS253A CT Extenders you will need any category 5 5e 6 or higher cable terminated with RJ45 plugs to connect the Local and Remote units Other units require singlemode or multimode fibers see Interconnection Cable Requirements page 23 Adjusting Video Due to the digital nature of the transmitted signals there is no distortion of video signals skew problem even with interconnection cables If you do not have DVI source and DVI monitor you will need to adjust the monitor and or the Extender to the picture width and the pixel phase You can do this using the Auto Adjust or Manual Adjust procedures see page 44 e For experienced users there is a Quick Setup section at the start of this guide see page 11 e For the full procedure see Monitor Setup page 43 and or Extender Setup page 44 SERVSWITCH BRAND DVI KVM FAMILY 3 Installation For first time users we recommend that you carry out a test placement confined to single room before commencing full installation This will allow you to identify and solve any cablin
20. 3 24 24 14 24 Vesa Standard 1280 1024 79 9 75 135 25 25 15 25 Vesa Standard 1280 1024 91 1 85 157 21 28 14 21 SGI 1600 1024 77 6 72 158 18 24 12 18 Vesa Standard 1600 1200 75 0 60 162 15 20 10 15 SERVSWITCH BRAND DVI KVM FAMILY Frame Rates FPS DVI KVM Extender is not capable of transferring every frame generated by graphics card because the net data rate of Single Link DVI Interface with 3 9Gbit is much higher than the available transfer rate of the Extenders Transmission follows the following scheme e Starting with a recognized VS Signal the first frame is digitized on VGA and temporarily stored DVI VGA by the Local unit e The data are transmitted using the available net data rate to the Remote unit During this time frames generated by the graphic card are discarded without any recognition frame dropping e When data transfer is complete the Extender system waits for the next VS Signal Depending on the data volume affected by the selected screen resolution refresh rate the type of transmission module and the correspondence between the duration of the data transfer and a multiple of the refresh rate you should get frame rates in a range of approximately 15 fps up to the actual refresh rate of the graphic card The frame rate counts the number of different pictures that are displayed in one second The monitor is always driven with the same refresh r
21. 350 37 8 85 31 85 85 85 85 Dos Text Mode 640 400 24 7 56 21 56 56 56 56 Vesa Standard 640 400 31 4 70 25 70 70 70 70 VGA 640 400 37 8 85 31 85 85 43 85 VGA 640 480 31 5 60 25 60 60 60 60 Vesa Standard 640 480 35 0 66 7 31 67 67 67 67 Industry Standard 640 480 37 8 72 31 72 72 36 72 Mac Mode 640 480 37 5 75 32 75 75 38 75 Vesa Standard 640 480 43 2 85 36 85 85 43 85 Vesa Standard 720 400 31 5 70 28 70 70 70 70 Vesa Standard 720 400 37 8 85 35 85 85 43 85 PAL Progressive 720 576 31 2 50 27 50 50 50 50 Vesa Guidelines 800 600 35 1 56 36 56 56 28 56 Vesa Guidelines 800 600 37 8 60 40 60 60 30 60 Vesa Standard 800 600 48 0 72 50 36 72 36 36 Vesa Standard 800 600 46 8 75 49 38 75 38 38 Vesa Standard 800 600 53 6 85 56 43 85 43 43 Mode 832 624 49 7 75 56 38 75 38 38 Vesa Guidelines 1024 768 48 3 60 65 30 30 20 30 Vesa Standard 1024 768 56 4 70 75 35 35 23 35 SUN Mode 1024 768 57 8 72 75 36 36 24 36 Vesa Standard 1024 768 60 0 75 79 38 38 25 38 Vesa Standard 1024 768 68 6 85 94 28 43 21 43 DMTI 185 1152 864 63 8 70 94 23 35 18 23 Vesa Standard 1152 864 63 8 70 101 23 35 18 23 DMTI 185 1152 864 67 5 75 108 25 38 19 25 SUN Mode 1152 900 61 8 66 94 22 33 17 22 Vesa Standard 1280 960 60 0 60 108 20 30 15 20 DMT127A 1280 960 75 0 75 126 25 25 15 25 Vesa Standard 1280 960 85 9 85 148 21 28 17 21 Vesa Standard 1280 1024 63 9 60 108 20 30 15 20 SUN Mode 1280 1024 71 7 66 117 22 33 17 22 SXGA 1280 1024 74 6 70 129 23 23 14 23 SXGA 1280 1024 76 8 72 13
22. EC as well as these standards EN 55022 1999 Class A EN 55024 1999 IEC 61000 4 2 2001 IEC 61000 4 3 2001 IEC 61000 4 4 2001 EN 61000 3 2 2001 EN 61000 3 3 2002 The device was tested in a typical configuration with PG This equipment has been found to comply with the limits for a Class digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense STATEMENT 10 11 12 13 NORMAS OFICIALES MEXICANAS NOM ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD Todas las instrucciones de seguridad y operaci n deber n ser leidas antes de que el aparato el ctrico sea operado Las instrucciones de seguridad y operaci n deber n ser guardadas para referencia futura Todas las advertencias en el aparato el ctrico y en sus instrucciones de operaci n deben ser respetadas Todas las instrucciones de operaci n y uso deben ser seguidas El aparato el ctrico no deber ser usado cerca del agua po
23. Mouse IBM PS2 power consumption lt 100mA USB USB 1 1 compatible NO CD Writer USB Remote 4 port Hub low power max 100mA each or 1x high power max 500mA without PSU high power 500 each with additional PSU Maximum Length of Interconnection Cable Without reboost CAT5 5e 6 330ft 100m with solid trunk cable 200ft 60m with stranded cable 62 5um 50um Multimode 650ft 200m 262 51 SERVSWITCH BRAND DVI KVM EXTENDER FAMILY 13008 400m E50u 9um Singlemode 6 1 4 miles 10km APPENDIX SPECIFICATIONS Optical Elements Multimode ACS253A MM ACS253A U MM Center Wavelength 850nm Total Output Power lt 400uW as defined by IEC 50mm aperture at 10cm distance lt 70uW as defined by FDA 7mm aperture at 20cm distance Beam Divergence 12 Required Labels FDA Complies with 21 CFR 1040 10 and 1040 11 IEC 825 1 Class 1 Laser Product Transmitter Electro Optical Characteristics typical Launched power Average 5 dBm 9 5dBm minimum into multmode fiber 50u or 62 5um diameter Receiver Electro Optical Characteristics typical Sensitivity Average Power 20dBm 17dBm maximum Optical budget total 14dBm 6 5dBm minimum Optical Elements Singlemode ACS253A SM ACS253A U SM Center Wavelength 1300nm Total Output Power lt 2000uW as defined by IEC 50mm aperture at 10cm distance lt 180uW as defined by FDA 7mm aperture at 20cm dis
24. NDIX I CONNECTORS AND CABLES Signal TxD to PC RxD RxD from PC TxD DTR from PC GND Signal GND Earth 6VDC Shield SERVSWITCH BRAND DVI KVM FAMILY Adapter Cables DVI VGA Adapter Remote Local Unit DVI I male connector Monitor HD15 female connector 15 1413 12 11 Signal Pin Signal 6 DDC Input SCL 15 DDC Input SCL 7 Output SDA 12 DDC Output SDA 8 Analog VSYNC 14 Analog VSYNC C1 Analog Red 1 Analog Red C2 Analog Green 2 Analog Green C3 Analog Blue 3 Analog Blue C4 Analog HYSNC 13 Analog HSYNC C5 Analog GND 6 7 8 Analog GND Local unit VGA DVI Adapter CPU Graphics card HD15 male connector APPENDIX I CONNECTORS AND CABLES cO sm NNNNNNNN C4 24 17 Pin Signal 15 DDC Input SCL 12 DDC Output SDA 14 Analog VSYNC 1 Analog Red 2 Analog Green 3 Analog Blue 13 Analog HSYNC 6 7 8 Analog GND Local Unit DVI I male connector Pin C1 C2 C3 C4 C5 Signal DDC Input SCL DDC Output SDA Analog VSYNC Analog Red Analog Green Analog Blue Analog HYSNC Analog GND NOTES
25. THE SERVSWITCH FAMILY Welcome to the ServSwitch Family Thank you for purchasing a BLACK BOX ServSwitch Brand DVI KVM Extender model We appreciate your business and we think you ll appreciate the many ways that your enhanced keyboard video mouse system will save you money time and effort That s because our ServSwitch family is all about breaking away from the traditional expensive model of computer management You know the one size fits all even if it doesn t model that says One computer gets one user station no more no less Why not a single user station monitor keyboard and mouse for multiple computers even computers of different platforms Why not a pair of user stations each of which can control multiple computers Why not multiple user stations for the same computer With our ServSwitch products there s no reason why not We carry a broad line of robust solutions for all these applications Do you have just two PCs and need an economical alternative to keeping two monitors keyboards and mice on your desk Or do you need to share dozens of computers including a mix of IBM PC RS 6000 Apple Macintosh Sun Microsystems and SGITM compatibles among multiple users with different access levels Does your switch have to sit solidly on a worktable and use regular everyday cables Or does it have to be mounted in an equipment rack and use convenient many to one cables No matter how large or small your set
26. ate as generated by the graphics card or selected in the OSD The human eye is not able to discern more than 15 fps as single pictures Your DVI KVM Extender 1 therefore suitable for displaying streaming video in the highest resolution To gain a higher frame rate reduce the screen resolution video normally does not require higher resolutions over the screen because of the reduced frame rate Use slower In higher resolution the mouse pointer may show broken movement mouse movemenis for exact positioning APPENDIX USB HIGH POWER LOW POWER Appendix USB High Power Low Power The USB specification allows low power and high power devices to be attached to and powered through the USB hub Power consumption may exceed the internal power capabilities of the Extender if you attach more than one high power device to the Remote Unit hub In such cases you are recommended to use the supplied PSU for powering the USB hub The USB specifications allow e 100mA for low power devices e 500mA for high power devices The ACS253A U xx can supply up to 500mA There is no total power limitation so consuming more than 500mA may overload the internal power supply and shutdown the device This means you can attach either e 1to4low power units or e 1 high power unit If your total USB power consumption exceeds 500mA you need to connect the supplied PSU before attaching the devices Using the power supply unit you may attach
27. be connected on both ends Please ensure that the connection is tension free e Multimode Modules Two fibers 50um or 62 5um e Singlemode Modules Two fibers 9um e Power Supply Connect the supplied 6V DC power supplies to the Plug terminal on the rear of both Local and Remote units USB devices have an additional power supply You need to attach this PSU to the Remote unit if the total power consumption of the attached USB devices exceeds 500 see Appendix USB High Power Low Power SERVSWITCH BRAND DVI KVM FAMILY 3 3 System Setup To install your DVI KVM Extender system 1 2 Switch off all devices Connect your keyboard monitor s and mouse to the Remote unit as shown in Figure 2 ACS253A CT Figure 4 ACS253A SM MM or Figure 6 ACS253A U SM MM These ports may also be attached to the CPU side of a KVM switch in order to have a Remote CPU However if you are attempting to use the extender between cascaded KVM switches this may not work Please contact Technical Support to discuss your application Connect the interconnect cable to the socket s as shown Figure 2 ACS253A CT Figure 4 ACS253A SM MM or Figure 6 ACS253A U SM MM Connect the 6V power supply to power the unit Only use the power supply originally supplied with this equipment manufacturer approved replacement Using the supplied CPU KVM cable s connect the keyboard moni
28. ber 1000 10 Fiber Error counter cleared automatically 60 minutes after previous communication error Link Status On Link connection is locked Flashing Interconnection cable not connected or not functioning Device Ready Off Device not ready Red LED On Device ready Video Signal Off No video signal or valid mode detected INSTALLATION Green LED On Attached and valid mode detected SERVSWITCH BRAND DVI KVM FAMILY 3 5 Access Switching PS2 variants of the ACS253A series offer dual access through both Local and Remote consoles see Figure 1 Keyboard and mouse activity operates on a first come first served basis When the keyboard and mouse is in use at one console the Extender blocks access at the other until there is no keyboard or mouse activity for a defined period the inactivity timeout 2 seconds the default 15 seconds user can then gain control by any keyboard action or by pressing left and right mouse buttons simultaneously The inactivity timeout period and the choice of keyboard only or mouse and keyboard initiation is determined by jumper settings on the keyboard mouse daughterboard see Appendix C System Upgrade amp Dual Access page 56 3 6 Private Mode On PS2 systems a user at one console can lock out the other console by triggering a Private Mode function This prevents the inactive console from being used even if the inactivity timeout period
29. cable alongside power cables e Ensure that the system connected to the Local unit is connected to power ground e Ensure that the monitor connected to the Remote unit is connected to power ground and does not use an isolated power supply e Remote unit Local unit and any power supplies can get warm Do not locate them in an enclosed space without any airflow e Do not a power supply directly on top of a unit e not obstruct unit s ventilation holes AN To safeguard against personal injury and avoid possible damage to equipment or property please observe the following Only use power supplies originally supplied with the product or manufacturer approved replacements Do not attempt to dismantle or repair any power supply Do not use power supply if it appears to be defective or has damaged case e Connect all power supplies to grounded outlets In each case ensure that the ground connection is maintained from the outlet socket through to the power supply s AC power input e Do not attempt to modify or repair this product or make a connection from the CATx link interface RJ45 or the Fiber link interface SC Duplex to any other products especially telecommunications or network equipment HM SERVSWITCH BRAND DVI KVM EXTENDER FAMILY Optical Models Models ACS253A SM ACS253A MM ACS253A U MM and ACS253A U SM DVI VGA Upgrade Kits ACS253A DVI MM and ACS253A DVI SM These are Class 1 La
30. card the local Video Out will ALWAYS carry DVI signals regardless whether you connect VGA or DVI screen to the remote unit The following table shows all possible Input Output combinations Local Unit linput Local Unit Output Remote Unit Output DVI DVI DVI DVI DVI VGA VGA VGA DVI 2 QUICK SETUP VGA VGA VGA SERVSWITCH BRAND DVI KVM EXTENDER FAMILY 1 2 Command Summary The following table summarizes the hot key command sequences used in system configuration and video tuning on Remote unit console Command Keyboard Terminal or at Remote unit Windows Utility program lt Left Control gt O S D Enter OSD Left Shift lt I gt Enter Exit OSD lt ESC gt lt X gt 21 Right Arrow lt gt SEASON Left Arrow lt L gt Select Submenu lt Enter gt lt S gt Select parameter lt Enter gt lt S gt modification oe lt Right Arrow gt lt R gt Pee lt Left Arrow gt lt L gt Accept and store modified lt Enter gt lt S gt parameter Back to the Menu selection Commands are not case sensitive 2 OVERVIEW 2 Overview 2 1 Introduction basic KVM extension system comprises Local unit transmitter and Remote unit receiver The Local unit connects directly to the computer or a KVM switch system using the supplied cable s The user console keyboard mouse and monitor attaches to the Remote unit The Remote and Local units communicate video and data i
31. ce in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Shielded PC equipment cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure suitably high level of immunity to electromagnetic disturbances This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out the Radio Interference Regulation of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le Reglement sur le brouillage radio lectrique publi par le Ministeri des Communications du Canada SERVSWITCH BRAND DVI KVM EXTENDER FAMILY EUROPEAN UNION DECLARATION OF CONFORMITY This is to certify that when installed and used according to the instructions in this manual together with the specified cables and the maximum cable length lt 3m the Units ACS253A CT ACS253A DVI CT ACS253A MM ACS253A DVI MM ACS253A SM ACS253A DVI SM ACS253A U MM ACS253A U SM are shielded against the generation of radio interferences in accordance with the application of Council Directive 89 336 E
32. d without jitter or smearing the adjustment has been successful Go to step 8 7 If the picture quality is not acceptable after the automatic adjustment you will have to manually adjust the pixel clock and pixel phase in this order Please follow the instructions in your monitor s user manual 8 Press any key to exit the test pattern display 9 Exit the OSD 6 Extender Setup 6 1 Overview You need to optimize the video signal across your Extender system if it undergoes one or more conversions between analog and digital formats The exact procedure depends on your Extender setup Monitor Graphic Monitor Input Video Optimization Procedure s scard type used adjustment see Monitor Setup page 43 Optimization using OSD VGA TFT VGA see Setup Instructions for VGA Input page 45 Optimization using OSD VGA CRT VGA see Setup Instructions for VGA Input page 45 Optimization using OSD VGA DVI see Setup Instructions for VGA Input page 45 TFT adjustment only DA TET VGA see Monitor Setup page 43 DVI CRT VGA No setup required DVI TFT DVI No setup required EXTENDER SETUP 6 2 Setup Instructions for VGA Input This procedure is designed to correct for discrepancies in the video signal due to analog digital video conversion by the Extender system You do not need to follow this procedure if you have DVI graphics card connected to the Local unit In this case the video signal remains in
33. e video signal due to analog digital video conversion by the Monitor You do not need to follow this procedure if you have e monitor connected to the Remote unit through the VGA input e monitor connected to the Remote unit through the DVI input In these cases there is no need to adjust the monitor because the video format is not converted Please make sure that you carry out this procedure before Extender Setup page 44 If you are using TFT monitor at the remote console with VGA cable both the Extender AND the TFT monitor digitize the video data stream and affect video quality By setting up the TFT monitor first you ensure that you are correcting discrepancies due solely to the Extender system in the Extender Setup procedure 1 Connect the Extender system and display the regular desktop in the desired screen resolution Monitor setup may vary depending on screen resolution and or refresh rate 2 Display the OSD utility see page 32 Select the Tools menu option see page 40 Select the burst pattern option Your TFT should show fine 1 pixel wide black and white vertical stripes over the entire screen The OSD will stay visible in the middle of the screen 5 Depending on the type of TFT press the AUTO Button on the monitor control panel or select Auto Adjust in the TFT Setup Menu Refer to the manual supplied with your monitor for more information 6 If the vertical stripes are sharp an
34. ent serial port on certain models enables any serial device to be extended up to 19 2K Baud The serial port may be used to extend one device requiring handshaking lines or up to three simple serial devices no handshaking Bi directional stereo audio 16 bit digitized support on certain models enables high quality low noise audio extension USB support on certain models connect up to four USB devices directly to the USB hub on the remote unit Status indicator LEDs on each device Small footprint chassis Rack mount options available CPU cables Adapters included OVERVIEW 2 4 Product Range There are five products in the range and various upgrade kits PS2 Style Kits ACS253A CT DVI Extender Set PS2 Dual Access CATx ACS253A MM DVI Extender Set PS2 Dual Access Multimode ACS253A SM DVI Extender Set PS2 Dual Access Singlemode USB Style Kits ACS253A U MM DVI Extender Set USB Dual Access Multimode ACS253A U SM DVI Extender Set USB Dual Access Singlemode Upgrade Kits ACS253A AS Audio Serial Upgrade kit ACS253A TM PS2 keyboard mouse Upgrade kit for USB devices ACS253A DVI CT DVI Upgrade kit for additional video channel CATx ACS253A DVI MM DVI Upgrade kit for additional video channel Multimode ACS253A DVI SM DVI Upgrade kit for additional video channel Singlemode ACS253A G2 Double width housing SERVSWITCH BRAND DVI KVM FAMILY 2
35. esting you ve already done To solve some problems it might be necessary to upgrade the Extender s firmware If this turns out to be the case for your difficulty our Technical Support technicians will arrange for you to receive the new firmware and will tell you how to install it Shipping and Packaging If you need to transport or ship your DVI KVM Extender e Package it carefully We recommend that you use the original container e If you are shipping it for repair please include the Remote Unit s external power supply If you are returning it please include everything you received with it Before you ship the Extender back to Black Box for repair or return contact us to get a Return Authorization RA number cz APPENDIX SPECIFICATIONS Appendix H Specifications Power Requirements Voltage PSU 90 240VAC 0 5A 47 63Hz 6VDC 2000 mA Power required Local Unit approx 8W Remote Unit without keyboard approx 8W Remote Unit with keyboard approx 9 5W Voltage PSU 90 240VAC 0 5A 47 63Hz 5VDC 2400 mA Power required Remote Unit USB port with multiple high power devices bus powered approx 10W Interface Depending on type of device Monitor VGA res 1600x1200060Hz plug amp play supported all lower resolutions at least with 75Hz DVI res 1600 1200 960 2 plug amp play supported Local Access max resolution VGA 1600x1200 DVI 1280x1024 output depends on input type VGA or DVI Keyboard
36. et the pixel clock and phase amp BLACK BOX ACS253A ServSwitch Version 35 03 BD 1024x768 60 Hz Automatic detection of the number of pixels per line and the best phase best point for S o Ww A D conversion within each pixel see also ic P aee Extender Setup page 41 Back to main menu OOH Manually adjust the vertical screen position Manually adjust the horizontal screen position Manually adjust the number of pixels per line Pixel clock Manually adjust the best phase best point for A D conversion within each pixel Figure 15 Image menu SERVSWITCH BRAND DVI KVM FAMILY Tools Use the Tools menu to set the position and size of the OSD window adjust SE the sharpness for a fixed resolution setting set the color depth reset the Extender system to its factory default settings or provide a test pattern lt BLACK BOX ACS253A ersin 35 03 BD Beret Reset Extender to factory default settings o E Y PTA gt i SY Adjust sharpness fixed resolution modes AE only When resolution is changed by an Sar ouo 1 three settings for sharpness Set the position of the OSD window see OSD page 37 Select color depth see Color Depth page 39 Choose whether to automatically adjust pixels per line and pixel phase after a mode change see Auto Configuration page 38 Display a burst pattern at the remote console for moni
37. expires To start a Private Mode session on a console press the hot key command sequence lt Cirl gt lt Shift gt lt Scroll Lock gt On the other console to indicate that a Private Mode session has been started the extender system e lluminates the Num Lock Caps Lock and Scroll Lock LEDs on the keyboard e Displays a blank image on the console s monitor e Locks the keyboard and mouse To end the Private Mode session press the hot key command sequence again DEVICE CONTROL 4 Device Control If you are using the DVI output from your video card and the DVI input to a TFT monitor no adjustment should be required In other cases when the video signal is converted between analog and digital formats either by the Local unit and or the monitor you may need to optimize the video signal using the Extender s on screen display OSD Version information lt 5 BLACK BOX ACS253A ServSwitch rr E Screen resolution and refresh rate A Pa y Main menu icons s Submenu command icons VGA DVI Menu title Input Select Figure 9 OSD Utility You can adjust the following properties using the OSD Adaptation to analog signal sources VGA RGB see also Monitor Setup page 43 e Color temperature e Brightness contrast e Saturation e OSD operation factory reset SERVSWITCH BRAND DVI KVM EXTENDER FAMILY 4 1 Opening the OSD You can access the OSD in three ways
38. f the product without notice The manufacturer cannot accept liability for damage due to misuse of the product or due to any other circumstances outside the manufacturer s control whether environmental or installation related The manufacturer shall not be responsible for any loss damage or injury arising directly indirectly or consequently from the use of this product Cautions and Notes The following symbols are used in this guide CAUTION This indicates an important operating instruction that should be followed to avoid any potential damage to hardware or property loss of data or personal injury NOTE This indicates important information to help you make the best use of this product STATEMENTS FEDERAL COMMUNICATIONS COMMISSION AND CANADIAN DEPARTMENT OF COMMUNICATIONS RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication It has been tested and found to comply with the limits for a Class computing device in accordance with the specifications in Subpart of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in commercial environment Operation of this equipment in residential area is likely to cause interferen
39. g problems and experiment with the KVM extender system more conveniently 3 1 Package Contents You should receive the following items in your extender package all types e Extender Remote unit e 6V DC 12W universal power supply for Remote unit e Extender Local unit e 6V DC 12W universal power supply for Local unit e 2x DVI I to VGA adapter DVI I dual link male to HD15 female connector e 1x VGA to DVI I adapter HD15 male to DVI I dual link female connector e Programming cable DB9 female to RJ11 4p4c e User manual e 2x US type power cord All PS 2 models are supplied with e KVM CPU cable set 1 8m with PS 2 6 pin mini DIN male to male keyboard and mouse connector and DVI I video DVI I dual link male to male connector All USB types are supplied with e DVI I video cable DVI I dual link male to male e USB cable USB type A to type B e 5V DC 12W universal power supply for Remote unit only required when connecting two or more High Power USB devices see Appendix E USB High Power Low Power e US type power cord additional anything is missing please contact Technical Support see Appendix G Calling Black Box 22 INSTALLATION 3 2 Interconnection Cable Requirements To connect the Local and Remote units you will need e Modules S UTP CAT5 cable acc to EIA TIA 56A or TSB 36 or Digital STP 17 03170 Four pairs AWG 24 Pinout acc EIA TIA 568A 10BaseT Screen must
40. keyboard mouse dual graphics output Local Unit 3x ACS253A xM and 3x ACS253A DVI xM units in 19 2U rack Remote Unit Remote console with secondary video Remote console with secondary video Remote console with secondary video Figure 24 Multiple dual head application SERVSWITCH BRAND DVI KVM FAMILY Appendix B Rack Mount Options Extender units can be mounted in 19 rack using the mounting kit ACS253A Rackmount Kit This contains the following parts Narrow strip 6 Two small blanking plates Wide blanking plate d p y Y 2 Base plate H B M3x5 Screws 14 Figure 25 Rack Mounting Kit To mount unit 1 Align the holes on the base plate with the vacant screw holes on the base of the extender unit 2 Fasten the base of the unit to the plate of the mounting kit using the supplied screws 3 Close the remaining gaps with blanking plates APPENDIX RACK MOUNT OPTIONS The kit allows you to mount various combinations of regular and double width housings 1 One regular unit using two small plates 2 Two regular units using one small
41. m Weight 2 216 1 0kg each Shipping box Shipping Box 18 1 x9 8 x4 7 460x250x120mm Weight 9 5lb 4 3kg Environmental Operating Temperature 41 to 113 F 5 to 45 SERVSWITCH BRAND DVI KVM EXTENDER FAMILY Storage Temperature 13 to 140 F 25 to 60 C Relative Humidity max 80 non condensing APPENDIX I CONNECTORS AND CABLES Appendix I Connectors and Cables Extender Connector Pinouts DVI I Female connector on all units Pin A CQ C1 C2 1 Signal T M D S data 2 T M D S data 2 T M D S data 2 GND DDC Input SCL DDC Output SDA Analog VSYNC Analog Red Analog Green 8 C1 C2 C5 24 C3 C4 Pin Signal Pin Signal 9 T M D S data 1 17 T M D S data 0 10 T M D S data 1 18 T M D S data 0 11 T M D 8 data1 GND 19 T M D S data 0 GND 12 nc 20 nc 13 nc 21 nc 14 5V Power 22 T M D S clock GND 15 23 T M D S clock 16 Hot Plug recognition 24 T M D S clock C3 Analog Blue C5 Analog GND C4 Analog HYSNC SERVSWITCH BRAND DVI KVM FAMILY Mouse In Out 6 pin miniDIN female Pin Signal 1 MOUSE DATA GND 5V MOUSE CLOCK N C I Keyboard In Out 6 pin miniDIN female Pin Signal 1 KEYBOARD DATA GND 5V KEYBOARD CLOCK A Programming Power Pin gt ON Housing APPE
42. more details please discuss suitable extension architecture with Technical Support see Appendix G Calling Black Box SERVSWITCH BRAND DVI KVM FAMILY y CPU USB and graphics P USB hub providing local console mouse and keyboard connections Type IC147A ACS253A U xM Local Unit USB and graphics input from CPU with local console graphics output ACS253A U xM Remote Unit USB and graphics output USB extension Remote console Figure 21 USB extension with local access E APPENDIX EXAMPLE APPLICATIONS CPU i PS 2 keyboard and mouse Local console graphics and audio serial output Local Unit ACS253A CT and ACS253A AS units in double width housing ACS253A G2 Remote Unit LME LEZEL KIW Remote console Audio serial extension Figure 22 application with local access and audio serial extension SERVSWITCH BRAND DVI KVM EXTENDER FAMILY 2 CPU USB ae audio serial output USB hub providing local 1 console mouse and kevboard connections Local console with dual video Local Unit ACS253A xM ACS253A U xM and ACS253A AS units in 19 1U rack Remote Unit Remote console Secondary video USB devices Audio serial devices Figure 23 Dual Head application with PS 2 USB and audio serial extension 52 APPENDIX EXAMPLE APPLICATIONS 5 3 x CPU New Ss PS 2
43. nformation along the interconnecting cable see Figure 1 Local units offer dual access allowing the connection of a second user console close to the computer With the optional upgrade kit you can also use ACS253A units to communicate stereo audio and serial port signals The ServSwitch Brand DVI KVM Extender Series enables high resolution video PS 2 keyboard and mouse signals to be communicated up to e 300ft 100m over Category 5 5e 6 or higher CATx cable e 1200 400m over Multimode fiber cable 50 125p 600ft 200m over Multimode fiber cable 62 5 125p e 614 miles 10km over Singlemode fiber cable 9 125p In digital application DVI input and output there 1 no loss of picture quality irrespective of extension distance and no adjustments are required The DVI KVM Extender Series also supports traditional analog VGA as well as digital DVI All combinations of DVI and VGA graphics cards and monitors are supported allowing equipment to be mixed In mixed analog digital application some adjustment of the video signal is necessary to optimize the analog digital signal conversions DVI KVM Extenders are equipped with various automatic and manual video correction tools in an on screen utility see page 31 2 2 Glossary The following terms are used in this guide CATx Any Category 5 5e 6 or higher cable Multimode Any multimode 2 fiber cable 50 1254 or 62 5 125u Singlemode Any singlemode
44. on To set this open up the Remote Unit and locate the jumper labeled on the daughter board Connect this jumper across the pins The Local Unit s Line Out connection should then be wired to Line Blue on your sound card If your microphone is already amplified follow the second method but DO NOT install the amplification jumper in the Remote Unit Appendix G Calling Black If you determine that your DVI KVM Extender is malfunctioning do not attempt to alter or repair it t contains no user serviceable parts Contact Black Box Technical Support at 724 746 5500 Before you do make record of the history of the problem We will be able to provide more efficient and accurate assistance if you have complete description including e firmware revision level printed on the bottom of the Extender very important especially for keyboard and mouse problems The DVI KVM extender s firmware revision level Version Number Format Board XXLO RE Myyy Pzzz Gvvvvvv Transceiver C M S xx Pyy Mzz Keyboard Mouse P U xx Vyyy e nature and duration of the problem e When the problem occurs e components involved in the problem that is what type of computers what type of keyboard brand of mouse make and model of monitor type and make of cable etc e Any particular application that when used appears to create the problem or make it worse e results of any t
45. r ejemplo cerca de la tina de bafio lavabo s tano mojado cerca de una alberca etc El aparato el ctrico debe ser usado Unicamente con carritos pedestals que sean recomendados por el fabricante El aparato el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante Servicio El usuario no debe intentar dar servicio al equipo el ctrico m s all a lo descrito en las instrucciones de operaci n Todo otro servicio deber ser referido a personal de servicio calificado El aparato el ctrico debe ser situado de tal manera que su posici n no interfiera su uso La colocaci n del aparato el ctrico sobre una cama sof alfombra o superficie similar puede bloquea la ventilaci n no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilaci n El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor El aparato el ctrico deber ser connectado a una fuente de poder s lo del tipo descrito en el instructivo de operaci n o como se indique en el aparato Precauci n debe ser tomada de tal manera que la tierra fisica y la polarizaci n del equipo no sea eliminada Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos poniendo particular
46. r types and poly fibers are not supported e CATx types Check that you have wired the cable straight through Cross wired cables will not work e CATx types Check that the cable is correctly wired Use a CATx cable tester for checking wrong wired or broken strands Check that you are using a supported video mode see Appendix D Video Modes and Frame Rates At the Remote Unit is the Video Signal LED illuminated see page 28 Check your total system configuration Local units digitize incoming VGA signals and must receive perfect SYNC signals no glitches spikes or deformed signals are allowed Long wrong or bad cables or additional components like Splitters or KVM Switches may deform the signals Also check that the signals level and signal form match the VESA Standard requirements SERVSWITCH BRAND DVI KVM FAMILY There is horizontal jitter on the picture The pixel clock and or phase is misaligned Refer to page 45 Characters are smeared The phase is misaligned Refer to page 45 Thin vertical lines are missing The phase is misaligned Refer to page 45 Colored areas of the screen look like an oil film In some circumstances the Extender s internal video processor may lose its firmware In this case it is necessary to reset the unit power cycle is NOT sufficient Please use the OSD to make Factory Reset see page 40 7 2 Keyboard amp Mouse
47. se DVI output from your computer s video card and DVI input to a monitor This provides the optimum video signal If you use a VGA output from your graphic source the ACS253A Local unit must digitize the signal prior to transmission Similarly if your remote TFT screen uses a VGA input it must digitize the signal from the Remote unit In both cases the built in video processors must determine the resolution and pixel phase for an optimized digitization Your DVI Extender allows you to optimize the video signal manually or automatically using its on screen utility see Chapter 4 If you are using a VGA input to a TFT monitor please follow the manufacturer s instructions You may have several possible options for video source output monitor input If this is the case for the optimum video quality please select the highest ranked available combination from the following table Video Quality Local Unit linput Remote Unit Output 1 DVI DVI 2 DVI VGA 3 VGA DVI 4 VGA VGA Local Video Output Please pay attention The Local Video Out always carries the same signal your graphic card generates this is in opposition to the remote out The local unit does NOT do any signal translation for the local out This means If you connect the local unit to a VGA graphic card the local Video Out will ALWAYS carry VGA signals regardless whether you connect VGA or DVI screen to the remote unit And vice versa if you connect the local unit to a DVI graphic
48. ser products Multimode transceivers comply with IEC 825 1 and FD 21 CFR 1040 10 and 1040 11 Singlemode transceivers comply with IEC 60825 1 and FDA 21 CFR 1040 10 and 1040 11 To meet laser safety requirements the transceivers shall be operated within the absolute maximum ratings The use of optical instruments with this product may cause an eye hazard All adjustments have been made at the factory prior to shipment of the device No maintenance or alteration to the device is required Tampering with or modifying the performance of the device will result in voided product warranty Usage Restrictions Optical ports must be terminated with an optical connector or with a dust plug Failure to adhere to the above restrictions could result in a modification that 1 considered an act of manufacturing and will require under law recertification of the modified product with the U S Food and Drug Administration ref 21 CFR 1040 10 1 CONTENTS Contents 1 Quick Setup 11 1 1 Video Input Output 12 1 2 Command Summary 12 2 Overview 15 2 1 Introduction 15 2 2 Glossary 15 2 3 Features 18 2 4 Product Range 19 2 5 Compatibility 20 2 6 Howto Use This Guide 21 3 Installation 22 3 1 Package Contents 22 3 2 Interconnection Cable Requirements 23 3 3 System Setup 24 3 4 Diagnostic LEDs 28 3 5 Access Switching 30 3 6 Private Mode 30 4 Device Control 31 4 1 Opening the OSD 32 4 2 Using the OSD 34 5 Monitor Setup 43 6 Extender Set
49. t is possible to configure the serial interface to handle up to three simple 2 wire Tx Rx only serial links Select Xon Xoff software flow control on the remote device and PC do this you will need to construct custom breakout cable Please contact technical support for further information APPENDIX AUDIO SERIAL UPGRADE Audio Interface Set Up and Operation The audio interface is line level and is designed to take the output from sound card or other line level source and be connected to set of powered speakers at the other end of the link Stereo audio may be transmitted either way across the link simultaneously No set up is required unless microphone is connected to the remote unit Connect up the extender as follows Take the line level output from your sound card green connector and connect to Line In on the extender A set of powered speakers may be connected directly to Line Out at the opposite end of the link Audio Interface Using a Microphone microphone may be plugged into the connector on the Remote Unit There are two ways of setting up microphone e The Local Unit s Line Out connection should normally be wired to the microphone input Red on your sound card The sound card should then be set up to provide additional amplification 20dB This is the preferred connection method e Alternatively the Remote Unit itself can provide microphone amplificati
50. t to CPU Programming Power supply console monitor video card output connector for firmware upgrades DVI I Connectors Figure 3 ACS253A CT Local Unit EE SERVSWITCH BRAND DVI KVM FAMILY INTERCONNECT carries video Connect PS 2 keyboard and and data signals connect to Local unit SNP saisie ACS253A Remote Unit Programming connector DVI I Connector DVI and Connect 6V for firmware upgrades VGA output connect to Power supply Remote console monitor Figure 4 ACS253A xM Remote Unit INTERCONNECT carries video Connect to Local Connect to CPU s and data signals connect to console keyboard keyboard and Remote unit and mouse mouse sockets M OUT EJ D IN R a a E OS POWER Programming connector for Connect 6V Connect to Local Connect to CPU Power supply console monitor video card output firmware upgrades DVI I Connectors Figure 5 ACS253A xM Local Unit 6 INSTALLATION 4xUSB connectors for Connect 5 INTERCONNECT carries keyboard mouse and other Power supply for video and data signals devices for example printer USB high power connect to Local unit Class 1 L ef Product complies with 21 CFR 1040 10 140 11 ACS253A B E 3 F Seth 1e le Programming connector DVI I Connector DVI and Connect 6V for firmware upgrades VGA output connect to Power supply Remote console monitor
51. tance Beam Divergence 4 Required Labels FDA Complies with 21 CFR 1040 10 and 1040 11 IEC 60825 1 Class 1 Laser Product Transmitter Electro Optical Characteristics typical Launched power Average 3 dBm 11dBm minimum into singlemode fiber 9um SERVSWITCH BRAND DVI KVM FAMILY diameter Receiver Electro Optical Characteristics typical Sensitivity Average Power 22dBm 20dBm maximum Optical budget total 18dBm 8dBm minimum APPENDIX SPECIFICATIONS Serial Interface Available with Serial Audio Upgrade option only Serial Speed Up to a maximum of 19 200 Baud Serial Data Format Format Independent Flow Control RTS CTS DTR DSR are sent across link Audio Interface Available with Serial Audio Upgrade option only Description Bi directional stereo audio link Transmission Method Digitized virtually CD quality audio 16 bit 38 4KHz Signal Levels Line Level 5 Volts Pk Pk maximum Input Impedance 47K Local Unit Connectors 2 x 3 5mm stereo jack socket Line In amp Line Out Remote Unit Connectors 2 x 3 5mm stereo jack socket Line Mic In amp Line Out Microphone Support A microphone may be connected to the Remote Unit Pullup resistor provides bias for condenser microphone Option to set microphone amplification to 17dB Size and Shipping Weight Remote and Local Unit Remote Local Unit 6 7 x5 2 x1 7 170x133x44m
52. tection of pixels per A a line and phase after a mode change Enable Automatic detection of pixels per line and phase after a mode change a Back to Tools menu Auto Configuration Figure 18 Auto Configuration submenu SERVSWITCH BRAND DVI KVM EXTENDER FAMILY Color Depth Use the Color Depth submenu to select the color depth of the transmitted screen picture Transmissions can be in high color mode or low color mode High color mode produces better quality image but results in lower frame rate fps Use low color mode if you require fast screen changes for example video applications Use high color mode if you need precise images for example medical applications Please see Appendix D Video Modes and Frame Rates page 57 for more information about frame rates and supported screen resolutions Color Depth Color Mode CATx Fiber Low 5 bits color 6 bits color 15 bits total 18 bits total 32768 colors 262144 colors High 7 bits color 8 bits color 21 bits total 24bits total 2 1M colors 16 78M colors To view this menu select the Tools icon from the main menu and then select the Color Depth icon lt BLACK BOX ACS253A Switch Version 35 03 BD SENSE 1024x768 60 Hz Select low color mode higher fps Select high color mode lower fps Back to Tools menu Color Depth Low more frames Figure 19 Color Depth submenu 5 Monitor Setup This procedure is designed to correct for discrepancies in th
53. tor s and mouse connectors on the computer or KVM switch to the corresponding connectors on the Local unit as shown in Figure 3 ACS253A CT Figure 5 ACS253A SM MM or Figure 7 ACS253A U SM MM Ensure that you attach the keyboard and mouse connectors to the correct ports The keyboard connector is purple the mouse connector is green If your PC does not have PS 2 mouse port an active serial converter will be required Model No AC244A For dual access system connect the keyboard mouse and monitor for the Local console to the appropriate ports on the Local unit The ports may also be used to feed into a KVM switch Connect the Interconnection cable from the Remote unit to the INTERCONNECT socket on the Local unit as shown in Figure 3 ACS253A CT Figure 5 ACS253A SM MM or Figure 7 ACS253A U SM MM Power up the system B 2 INSTALLATION INTERCONNECT carries video and Connect to PS 2 keyboard and data signals connect to Local unit mouse using supplied cables with cable Programming connector DVI I Connector DVI and Connect to 6V for firmware upgrades VGA output connect to Power supply Remote console monitor Figure 2 ACS253A CT Remote Unit INTERCONNECT carries video Connect to Local Connect to CPU s and data signals connect to console keyboard keyboard and Remote unit and mouse mouse sockets 8253 Local Unit POWER Connect to 6V Connect to Local Connec
54. tor setup see Monitor Setup page 42 Back to main menu Figure 16 Tools menu OSD Use the OSD submenu to define the position and size of the OSD window To view this menu select the Tools icon from the main menu and then select the OSD icon lt gt BLACK BOX Manually adjust the horizontal position of ServSwitch cg the OSD window 1024x768 Hr Manually adjust the vertical position of the OSD window Back to Tools menu Toggle the size of the OSD window between single and double size Horizontal Position Figure 17 OSD submenu E J D DEVICE CONTROL Auto Configuration Use the Auto Configuration submenu to define whether the Local unit carries out automatic detection of the number of pixels per line and the best phase after a mode change a change of screen resolution and or refresh rate at the graphic source Using automatic detection while displaying an appropriate test pattern ensures an optimized image but the procedure introduces delay in the picture appearing on the remote console screen If you want the picture to appear as fast as possible and can tolerate non optimized image you may want to disable this feature Please note that Auto Configuration is disabled in the default factory settings To view the Auto Configuration menu select the Tools icon from the main menu and then select the Auto Configuration icon lt BLACK BOX ACS253A ServSwitch Version 35 03 BD Disable Automatic de
55. up 44 6 1 Overview 44 6 2 Setup Instructions for VGA Input 45 7 Troubleshooting 47 7 1 Video 47 7 2 Keyboard amp Mouse 48 HM SERVSWITCH BRAND DVI KVM FAMILY Appendix A Example Applications 49 Appendix B Rack Mount Options 54 Appendix C System Upgrade amp Dual Access 56 Appendix D Video Modes and Frame Rates 57 Appendix E USB High Power Low Power 59 Appendix F Audio Serial Upgrade 60 Appendix G Calling Black Box 62 Appendix H Specifications 63 Appendix I Connectors and Cables 69 1 Quick Setup This section briefly describes how to install your KVM extender system and optimize the video signals Unless you are an experienced user we recommend that you follow the full procedures described in the rest of this manual Refer to the command summary on page 12 when following this procedure Install system Connect Remote unit to KVM Connect Local unit to CPU or switch Connect Local and Remote units with matching interconnection cable CATx Multimode or Singlemode fiber Power up the system Do you have DVI monitor Yes Do you have a flat screen TFT Carry out the Monitor Setup procedure please refer to its manual and see page 40 in this manual Do you have DVI source Carry out VGA Input Setup procedure please follow the instructions on page 42 SERVSWITCH BRAND DVI KVM FAMILY 1 1 Video Input Output possible always u
56. up is no matter how simple or how complex we re confident we have a ServSwitch system that s just right for you The ServSwitch family from Black Box the one stop answer for all your KVM switching needs This manual will tell you all about your new ServSwitch Brand DVI KVM Extender including how to install operate and troubleshoot it For an introduction to the Extender see Chapter 2 The Extender product codes covered in this manual are ACS253A CT ACS253A MM ACS253A SM ACS253A U MM ACS253A U SM 60 SERVSWITCH BRAND DVI KVM FAMILY Copyrights and Trademarks 2004 All rights reserved This information may not be reproduced in any manner without the prior written consent of the manufacturer Information in this document is subject to change without notice and the manufacturer shall not be liable for any direct indirect special incidental or consequential damages in connection with the use of this material All trademark and trade names mentioned in this document are acknowledged to be the property of their respective owners Disclaimer While every precaution has been taken in the preparation of this manual the manufacturer assumes no responsibility for errors or omissions Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein The manufacturer reserves the right to change the specifications functions or circuitry o
57. want In the case of the latter your selection will cause the OSD to display additional command icons Color Temperature commands for example 4 Press the Enter key lt S gt key on terminal or in Windows program to accept highlighted command If this requires the increase or decrease of a value Contrast for example the OSD displays a value bar IS X 33 S 5 Use the Left and Right arrow keys lt L gt and lt R gt keys on terminal or in Windows program to change the value as required a o DEVICE CONTROL 6 In many cases after you have chosen new setting the OSD displays the following confirmation message Scale Mode Settings Save Settings 7 Highlight the Yes button and press the Enter key lt S gt key on terminal or in Windows program to confirm your choice Alternatively highlight the No button and press the Enter key lt S gt key on terminal or in Windows program to discard the new setting and restore the previous value 8 Select the Exit icon to close submenu 9 Press the Esc key lt S gt key on terminal or in Windows program to close the OSD saving all settings and restore normal mouse and keyboard functions The following table summarizes the keyboard actions and icons used to navigate the OSD utility and to select and adjust the Extender s parameters Key Icon Remote Terminal or Acton Keyboard Windows program Close the OSD restore normal keyboard Esc lt
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