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Installation Guide - YEASTAR IP PBX System
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1. 2 Detailed mode Detailed mode can be accessed to by choosing No for Simple mode www yeastar com Page 37 ste o Yeastar NeoGate TE200 Administrator Guide Edit Route simple Mode Route name E1_to_SIP Match Incoming Calls Call Comes in From Trunk E1Trunki Inbound Caller Pattern DID Number DID Associated Number O Handle Matched Incoming Calls Send Call Through Account Account Outbound Dial Patten Strip lo digitals from front before dialing Prepend these digitals beiore dialing w Save E Cancel Figure 6 17 Route name A name for this route Match incoming calls Choose the trunk or trunk group for the incoming calls Inbound caller pattern Match the prefix of caller ID for incoming calls X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The will match none remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Example 1 NXXXXXXwill match any 7 digit phone number Example 2 1NXXNXXXXXwill match a phone number starting with a 1 followed by a 3 digit area code and then 6 digit number DID number www yeastar com Page 38
2. NEOGATE TE200 Administrators Guide Version 17 17 0 43 Yeastar Technology Co Ltd Ze 9 Yeastar NeoGate TE200 Administrator Guide Table of Contents dg a ei d Le WEE 4 ed e BEE 4 1 2 Hardware Specification WE 5 Ju2 L EXLEFIOL EE ee See Kee 5 2 SVStOni SOLD EE 6 2 1 CO CIO DI WINO WEE 6 22 COMMCCEIIIG EE KC eege 6 2 3 SUPDIVING POWER nat tinta abis i tea ini ea et Ea arab mda ut ji ca lada i ji A cada a a cala 6 3 Administrator LOGIN E 7 e GL TE 8 Ady SLEI Sc E E AET T TAAT ITET TTET di ai aleea geam ea ai Eli ea ps teres nese aaa ip Lia asia SER 8 e Net ae aces Ce ee poa nu ee 8 Mhe ETL CUS icter ina idea dai taia a a a aa aa a a a ta a a a aaa Ia 9 A L S TE eg Ee 9 4 1 4 System info EE 10 4 2 P ee E 10 i ol Call JOOS umlaut pa ai ial a pa a pa pa a Ba inset in a anaes 10 e 97 Azi un NOG S PIRINEI RI RR RR A A TTA E TA TT 11 E E 11 5 1 Network bDreterences eee eee eee eee eee eee 12 SEN Lea LAN SELIS OI au e reci EEE ia al ine Aa 7 i sss 12 KLA WAN SU ge e e ie ee en fe are at pas aaa dia alai 13 Bi o DONS SEUNG errre E E EEEE EE ETE 14 D gg tel lg 14 UE ge e EE 15 EE Re GIN EN 16 EE MACK E 18 5 3 EEGENEN a 19 Sl PAWO EEN EEN 19 CR Ce hO WINS EE 20 5 39 BACKUP and WE ng 20 5 00 Reset and REDOOE EN 21 Deo FIHTIWare DCG E 22 6 CT VE 22 Seite ect fut E 22 02 VOLF S s ns p s EE 26 G L WOU EEN 26 02 oP S nl EE 29 www yeastar com Page 2 ep f Yeastar NeoGate TE200 Administrato
3. Application 1 Analog phone Mobile phone E1 T1 J1 Internet Soft phone IP Phone S NeoGate TE200 Provider Analog phone gt A IP Phone Figure 8 1 Application 2 Analog phone E1 T1 1 elelelelae NeoGate TE200 NeoGate TE200 PRX Internet 4 ON Figure 8 2 lt Finish gt www yeastar com Page 41
4. G 1921687120 910 Flexible routing for Your Business Q TE200 Configuration Panel User Name Copyright 2006 2014 Yeastar Technology Co Ltd All Rights Reserved Figure 3 1 DASS is me EE page ei SE E A SEU IP Trunk Status ET status Network Status Figure 3 2 www yeastar com Page 7 4 Yeastar NeoGate TE200 Administrator Guide 4 Status as Click a to start to check the status of TE200 including the system s status and the detailed reports 4 1 System Status In this page we can check the status of the system including IP trunk status E1 T1 status network status and system information 4 1 1 IP Trunk Status IP Trunk Status Signal Trunk Name Hostname IP Reachability Failed 101udp167 SIP 101 192 168 4 167 UNREACHABLE OK 1 ms 157sps SP SIP 192 168 5 157 OK 1 ms OK 1 ms 158sps SP SIP 192 168 5 158 OK 1 ms OK 1 ms 159sps SP SIP 192 168 5 159 OK 1 ms OK 1 ms 192 168 4 65 SP SIP 192 168 4 65 OK 1 ms Account Unregistered 20001 SIP Unregistered 20002 SIP Figure 4 1 Trunks VoIP Trunk Unregistered Trunk registration failed Registered Successful registration trunk is ready for use Request Sent Registering Waiting Waiting for authentication Service Provider Successful registration trunk is ready for use Unreachable The trunk is unreachable Trunk registration failed www yeastar com Page 8
5. Ze 9 Yeastar NeoGate TE200 Administrator Guide 4 1 2 E1 T1 Status E1 T1 status Connect Disconnect connect error Trunk Name Mode Type E1Trunk1 E1 E1Trunk2 E1 D 3 a m m m ll Answered Accepted Dialing Offered Disconnected Blocked Unknown DChan L LN 7 mm em wm wm mg ee NN Je A mt w w wt em w ee ee eee Figure 4 2 Connected successfully data stream on the trunk is normal but the trunk may not work if there is something wrong with the E1 trunk communication protocol line has been connected to the port PRI corresponding or can t communicate The port doesn t have E1 line connected Status of each channel of the E1 trunk Comment gt S Down E answered does not accept the call i e the phone is ringing E Dialing lll Offered Disconnected The channel is requesting to hang up but the line hasn t be released by the other end l Blocked At least one end is being blocked on the channel EI Unknown The channel is being used in a non call way or status unknown A DChan D channel the control and signaling information is being carried 4 1 3 Network status In this page the IP address of LAN and WAN port will appear with their status www yeastar com Page 9 ste TE Yeastar NeoGate TE200 Administrator Guide Network Status Hostname TE200 MAC Address 4 55 48 11 12 13 IP Address 192 168 7 120 Subnet Mask 255 255 254 0 Gateway 192 168 7 1 Pr
6. Authorization name Used for SIP authentication Leave this blank if not required Password Password of SIP account 3 Service provider This is service provider trunk peer to peer mode which authorized using IP address only If you have got a trunk with IP address only please choose this type www yeastar com Page 28 ste 0 Yeastar Add Service Provider NeoGate TE200 Administrator Guide General Advanced Trunk type Trunk Type Provider Provider Name Pe Hostname P f Save 2 amp Cancel Figure 6 6 Choose Service Provider type Provider Name A unique label would help to you identify this trunk E g Provider2 Hostname IP Service provider s hostname or IP address Note 5060 is the standard port number used by SIP protocol Don t change this part if it is not required 6 2 2 SIP Settings SIP Settings General NAT Codecs QOS Advanced Settings UDP Port C Enable TCP Port C Enable TLS Pon RTP Port Start RTP Port End DTMF Model Max Registration Subscription Time Min Registration Subscription Time Default Incoming Outgoing Registration Time Register Attempts Register Ti meout Calling Channel Codec Priority DNS SRV Look Up User Agent z 0000 2000 600 D M LA gt no wm z lt o S 3 a i co S LA oo lt lt lt s www yeastar com sw Sav
7. RUN light begins blinking Any power interruption during this time could cause damage to the system Reset to Factory Defaults Figure 5 14 Reboot System www yeastar com Page 21 Ze 9 Yeastar NeoGate TE200 Administrator Guide Warning Rebooting the system will terminate all active calls Reset to Factory Defaults Warning A factory reset will erase all configuration data on the system Please do not turn off the system until the RUN light begins blinking Any power interruption during this time could cause damage to the system 5 3 5 Firmware Update Upgrading of the firmware is possible through the Administrator web interface using a TFTP Server or an HTTP URL Enter your TFTP Server IP address and firmware file location then click start to update the firmware Note 1 If enabled Reset configuration to Factory Defaults the system will restore to factory default settings 2 When updating the firmware please don t turn off the power Or the system will get damaged 3 For more information about the steps to update the firmware please refer to this link http www yeastar com download NeoGate_TE200_FirmwareUpgrade_en pdf Update System Firmware Firmware Download Source e HTTP URL TFTP Server HTTP URL Reset Configuration to Factory Defaults Start Figure 5 15 6 Gateway 6 1 Digital Trunk On this page we can configure the details of E1 trunk before configure anything please make s
8. Ze 9 Yeastar NeoGate TE200 Administrator Guide Define the expected DID Number if this trunk passes DID on incoming calls Leave this field blank to match calls with any or no DID info You can also use pattern matching to match a range of numbers DID Associated Number Define the extension for DID number This field is only valid when you use BRI SIP SPS or SPX trunk for this inbound router You can only input number and in this field and the format can be xxx or xxx xxx The count of the number must be only one or equal the count of the DID number Handle matched incoming calls choose the trunk or trunk group to route the incoming calls to Outbound Dial Pattern Outbound calls that match this dial pattern will use this outbound route There are a number of dial pattern characters that have special meanings X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The W will match none remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Example 1 NXXXXXX will match any 7 digit phone number Example 2 1NXXNXXXXX will match a phone number starting with 1 followed by a 3 digit area code and
9. port 10 100 1000 Mbps USB USB 2 0 interface Page 5 www yeastar com Ze 9 Yeastar NeoGate TE200 Administrator Guide 2 System Setup 2 1 Connection Drawing 2 2 Connecting Ethernet Line TE200 provides two 10 100 1000 Mbps Ethernet ports with RJ45 interface and LED indicator Plug Ethernet line into TE200 s Ethernet port and then connect the other end of the Ethernet line with a hub switch router LAN or WAN Once connected check the status of the LED indicator A yellow LED indicates the port is in the connection process and a green LED indicates the port is properly connected 2 3 Supplying Power Please follow the steps below to connect the TE200 unit to a power outlet 1 Connect the small end of the power cable to the power input port on the TE200 back panel and plug the other end of the cable into a 100V 240V AC power outlet 2 Check the Power LED on the front panel A solid green LED indicates that power is being supplied correctly www yeastar com Page 6 e 4 Yeastar NeoGate TE200 Administrator Guide 3 Administrator Login From your web browser input the IP address of the NeoGate TE200 If this is the first time you are configuring TE200 please use the default settings below your PC should be in the same local network with TE200 IP Address http 192 168 5 1 Username admin Password password In this example TE200 s IP address is 192 168 7 129 7 R 192 168 7 120 gt
10. the device Step4 Check the WAN s Status Status Network Status Static IP Address If your ISP says that you are connecting through a static or fixed IP address from your ISP perform these steps www yeastar com Page 13 P NeoGate TE200 Administrator Guide lt gt f Yeastar Step1 Step2 Step3 Step4 Step5 Step6 Step 7 Steps Select Static IP Address as the WAN Connection Type Enter the IP Address Enter the Subnet Mask Enter the Gateway Address Enter the Primary DNS and Secondary DNS Click the Save button to save the settings Reboot the device Check the WAN s Status Status Network Status PPPoE If your DSL provider says that you are connecting through PPPoE or if you Normally enter a user name and password to access the Internet perform these Steps Step1 Step2 Step3 Step4 Step5 Step6 Select PPPoE as the WAN Connection Type Enter the User Name Enter the Password Click the Save button to save the settings Reboot the device Check the WAN s Status Status Network Status 5 1 3 DDNS settings DDNS Dynamic DNS is a method protocol network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a Domain Name System DNS name server to change in real time the active DNS configuration of its configured hostnames addresses or other information DDNS Settings DDNS Set
11. then 6 digit number Strip digits from front before dialing Allows the user to specify the number of digits that will be stripped from the front of the phone number before the call is placed For example if users must press 0 before dialing a phone number one digit should be stripped from the dial string before the call is placed Prepend these digits before dialing These digits will be prepended to the phone number before the call is placed For example if a trunk requires 10 digit dialing but users are more comfortable with 7 digit dialing this field could be used to prepend a 3 digit area code to all 7 digit phone numbers before calls are placed www yeastar com Page 39 ste TE Yeastar NeoGate TE200 Administrator Guide 6 3 2 Blacklist Blacklist is used to block an incoming outgoing call If the number of incoming outgoing call is listed in the number blacklist the caller will hear the following prompt The number you have dialed is not in service Please check the number and try again The system will then disconnect the call Blacklist sf Add Blacklist Blacklist Type 15260221327 Both x Figure 6 18 We can add a number with the type inbound outbound or both Add Blacklist X Number Type Save Cancel Figure 6 19 7 Logout to log out safely to the log in page www yeastar com Page 40 ste 09 Yeastar NeoGate TE200 Administrator Guide 8 Application
12. what are called routing metric Routing metrics are assigned to routes by routing protocols to provide measurable statistic which can be used to judge how useful how low cost a route is Interface Define which internet port to go through 2 Static Route Rules You can add new static route rules here 5 2 Firewall Settings Firewalls are used to prevent unauthorized Internet users from accessing private networks connected to the Internet especially intranets All messages entering or leaving the intranet pass through the firewall which examines each message and blocks those that do not meet the specified security criteria www yeastar com Page 15 Ze 4 WC NeoGate TE200 Administrator Guide 5 2 1 Firewall Rules General Preferences General Settings Note 1 You must reboot the system after enabling or disabling firewall 2 t is strongly recommended to add local network address to a common rule with the action is accept or it may be dragged into the blacklist MA Q Enable Firewall C 49 Disable Ping 49 Drop All Firewall has started successfully Common Rules Di Add Rule No Common Rules Defined Auto Defense ee Add Rule No Auto Defense Rules Defined y Save 9 amp Cancel Figure 5 5 1 General Settings Enable Firewall Enable the firewall to protect the device You should reboot the device to make the firewall run successfully Disable Ping Enable th
13. LOS Advanced Settings Available Codecs Allowed Codecs G 729 License Key Note If you would like to use G 729 please enter your license key above wf Save Le Cancel Figure 6 9 A codec is a compression or decompression algorithm that used in the transmission of voice packets over a network or the Internet u law A PSTN standard codec used in North America which provides very good www yeastar com Page 32 Le 9 Yeastar NeoGate TE200 Administrator Guide voice quality and consumes 64kbit s in each direction receiving and transmitting of a VoIP call a law A PSTN standard codec used outside of North America which provides very good voice quality and consumes 64kbit s in each direction receiving and transmitting of a VoIP call GSM A wireless standard codec used worldwide that provides adequate voice quality and consumes 13 3kbit s in each direction receiving and transmitting of a VoIP call GSM is supported by many VoIP phones SPEEX Speex is an Open Source Free Software patent free audio compression format designed for speech The Speex Project aims to lower the barrier of entry for voice applications by providing a free alternative to expensive proprietary speech codecs Moreover Speex is well adapted to Internet applications and provides useful features that are not present in most other codecs G 722 G 722 is a wideband speech coding algorithms which supports the bit rate of 64 56 and 48kbps wideband I
14. P packets number in the specific time interval Time interval The time interval to receive IP packets For example IP packets 90 time interval 60 means 90 IP packets are allowed in 60 seconds 2 IP blacklist The blocked IP address will display here you can edit or delete it as your wish 5 3 System Preferences 5 3 1 Password Settings We can change the password of account admin in this page but you need to input the old password before input a new one Change Password Change Password Enter Old Password aqaQxUQV II Enter New Password Retype New Password sw Save Figure 5 10 eEnter Old Password www yeastar com Page 19 Ze 9 Yeastar NeoGate TE200 Administrator Guide The default password of account admin is password eEnter New Password Input the new password eRetype New Password To change the password enter the new password and click update The system will then prompt you re login using your new password 5 3 2 Date and Time Set the date and time for TE200 Date amp Time Server Time Tue Feb 26 5 5350 2013 Time Zone 2 United States Pacific Time Ka Daylight Saving Time Disabled K e Automatically Synchronize With An internet Time Server NTP Soren pool lp org Set Date amp Time Manually Date Tire Ve S AM s aw Save A Cancel Figure 5 11 Time Zone You can choose your time zone here Daylight Saving Time Set the mode to Automatic o
15. TE200 So filtering MAC address of remote devices will not work Action Accept Accept the access from remote hosts Drop Drop the access from remote hosts www yeastar com Page 17 Ze 4 T NeoGate TE200 Administrator Guide Ignore Ignore the access 3 Auto Defense Add Auto Defense Rule Pon Protocol w Save 2 Cancel Figure 5 7 Port Auto defense port e g 8022 Protocol Auto defense protocol TCP or UDP Rate The maximum packets or connections can be handled per unit time E g Port 8022 Protocol TCP Rate 10 minute means maximum 10 TCP connections to port 8022 can be handled per minute the eleventh connection will be refused directly 5 2 2 IP Blacklist You can set some packets accept speed rules here When an IP address which hasn t been accepted in common rules sends packets faster than the allowed speed it will be set as black IP address and blocked automatically IP Blacklist b Blacklist Rules sie Add Rule No Auto Black IP Address b IP Blacklist No Auto Black IP Address Figure 5 8 1 Blacklist rules We can add the rules for IP blacklist rate as your demand www yeastar com Page 18 Le 4 Yeastar NeoGate TE200 Administrator Guide Dorbi kasa Protocol DP IP Packets Time Interval seconds w Save A Cancel Figure 5 9 Port Auto defense port Protocol Auto defense protocol TCP or UDP IP Packets Allowed I
16. TE200 Administrator Guide 1 Account Its an SIP account created in TE200 so that the other devices can register SIP trunk at their side using these information Add New Account General Advanced Trunk Type Account Le Name Account Password sf Save L Cancel Figure 6 4 Trunk type Choose the type of trunk for example Account Name Input the name of this account trunk Account Design the account for other device to register to Password Design the password for other device to register to Caller ID Design the caller ID to dial out via this account 2 Trunk It s a SIP trunk configured in TE200 to register to the SIP provider please make sure this trunk is working fine in advance with provider before configuring TE200 www yeastar com Page 27 NeoGate TE200 Administrator Guide Add New Trunk General Advanced Trunk Type Trunk Provider Name Hostname P DUDU Domain User Name Authorization Name Password wf Save d Cancel Figure 6 5 Provider name A unique label to help you identify this trunk when listed in outbound rules incoming rules etc E g yeastar Hostname IP Service provider s hostname or IP address 5060 is the standard port number used by SIP protocol Don t change this part if it is not required Domain VoIP provider s server domain name Username User name of sip account which is used for sip trunk registration
17. as a group 6 2 4 General Preferences This is the general preferences of TE200 General Preferences General Preferences MAX Call Duration 69 6000 s HTTP Bind Pont 80 Figure 6 14 MAX call duration The absolute maximum amount of time permitted for a call A setting of 0 disables the timeout Default value is 6000s HTTP bind port Web Access Port Port to use for HTTP sessions Default 80 Note please reboot the system to take effect 6 3 Routes Settings There are two default routes to route the calls from EL to SIP and SIP to El In this page we can route the call from one trunk to another trunk or a trunk group Routes List Routes List Add New Route Route name DID Number Outbound Dial Pattern Inbound Caller Pattern E1_to_SIP _ X X J K SIP_to_E1 X X J A Figure 6 15 6 3 1 Route List Click edit to check the details there are two modes for you 1 Simple mode www yeastar com Page 36 NeoGate TE200 Administrator Guide Edit Route simple Mode Route name E1_to_SIP Match Incoming Calls Call Comes in From Trunk E1Trunk Handle Matched Incoming Calls Send Call Through Account Account wf Save 3 Cancel Figure 6 16 Route name A name for this route Match incoming calls Choose the trunk or trunk group for the incoming calls Handle matched incoming calls choose the trunk or trunk group to route the incoming calls to
18. e Xx Cancel Figure 6 7 Page 29 Ze 9 Yeastar NeoGate TE200 Administrator Guide 1 General UDP Port Port use for sip registrations Default is 5060 TCP Port Port use for sip registrations Default is 5060 TLS Port Port use for sip registrations Default is 5061 RTP Port Start Beginning of RTP port range RTP Port End End of RTP port range DTMF Mode Set default mode for sending DTMF Default setting rfc2833 Max Registration Subscription Time Maximum duration in seconds of a SIP registration Default is 3600 seconds Min Registration Subscription Time Minimum duration in seconds of a SIP registration Default is 60seconds Default Incoming Outgoing Registration Time Default Incoming Outgoing Registration Time Default duration in seconds of incoming outgoing registration Register Attempts The number of SIP REGISTER messages to send to a SIP Registrar before giving up Default is 8 times Register Timeout Number of seconds to wait for a response from a SIP Registrar before timed out Default is 20 seconds Calling Channel Codec Priority Once enabled when dialing out via SIP SPS trunks the codec of calling channel will be selected in preference If not TE200 will follow the priority in your SIP SPS trunks DNS SRV Look Up Please enable this option when your SIP trunk contains more than one IP address www yeastar com Page 30 Ze 9 Yeastar NeoGate TE200 Admi
19. g Duration Status Communication Type Pin User 2013 02 26 05 46 23 Yeastar E1Trunk1 ANSWERED Outbound 2013 02 26 05 46 19 Yeastar E1Trunk1 ANSWERED Outbound 2013 02 26 05 46 13 Yeastar E1Trunk1 ANSWERED Outbound 2013 02 26 05 46 06 Yeastar E1Trunk1 ANSWERED Outbound lt lt Prev Next gt gt Page H Ju Goto Figure 4 5 4 2 2 System logs You can download and delete the system logs of TE200 vo Download The Selected Logs K Delete The Selected Logs Options C Enable Hardware Log C Enable Normal Log C Enable Debug Log V Enable Web Log N Save x Cancel Figure 4 6 5 System Click to access In this page we can configure the network settings firewall rules and some system preferences www yeastar com Page 11 Ze 9 Yeastar NeoGate TE200 Administrator Guide 5 1 Network Preferences 5 1 1 LAN Settings DHCP No Enable SSH Yes v Pot 23 Hostname TE200 IP Address 192 168 7 120 Subnet Mask 255 255 254 0 Gateway 192 168 7 1 Primary DNS 192 168 1 1 Secondary DNS IP Address2 Subnet Mask2 Figure 5 1 DHCP If this option is set as yes TE200 will act as DHCP client to get an available IP address from your local network Not recommended or you cannot access TE200 without the right IP address Enable SSH This is the advanced way to access the device you can use the putty software to access the device In the SSH access you can do more advance se
20. imary DNS 192 168 1 1 Secondary DNS Figure 4 3 4 1 4 System info In this page we can check the hardware firmware version or the disk usage of TE200 System Info General 4 Product Type NeoGate TE200 Hardware Version v1 20 0000 0000 Firmware Version abo ee a I E Uptime 9 40 02 up 12 min Disk Usage Z Note lf there is not enough disk space on the system the oldest call log files will be automatically deleted as necessary Disk Usage Used Total 1K blocks use flash 24244 393216 6 Memory Usage Z Memory Usage Used Total 1K blocks Men 1698247774324 Figure 4 4 4 2 Reports In this page we can check the call detailed log and system log which is used to debug the problem we meet 4 2 1 Call logs The call log captures all call details including call time caller number callee number call type call duration etc An administrator can search and filter call data by filter the call logs by call date caller callee trunk duration billing duration status or communication type www yeastar com Page 10 ste TE Yeastar NeoGate TE200 Administrator Guide Call Logs Search Condition Start Date 26 Feb 2013 End Date 26 Feb 2013 CalerCalee si Trunk Duration Biling Duraton Status Communication Type Oy Start Searching E Download the records E Delete the records Total 5 Show 1 5 View Caller Callee Source Trunk Destination Trunk Duration Billin
21. is BRI trunk the National Prefix you have set here will be added before the CID So you can know this is a national call before you answer it Local Prefix When there are Local calls coming in via this BRI trunk the Local Prefix you have set here will be added before the CID So you can know this is a local call before you answer it Private Prefix When there are Private calls coming in via this BRI trunk the Private Prefix you have set here will be added before the CID So you can know this is a Private call before you answer it Unknown Prefix When there are calls with unknown number coming via this BRI trunk the Unknown Prefix you set here will be shown as the caller ID 5 DOD Settings DOD Direct Outward Dialing means the caller ID displayed when dialing out before configure this please make sure the provider supports this feature Global DOD Global direct outward dialing number 6 2 VoIP Settings In this page we can create VoIP trunk and the trunk group for routing and some SIP settings and the general preferences 6 2 1 VoIP trunk There are 3 types of trunks listed in this page Account Trunk and Service Provider VoIP Trunks VoIP Trunks el Add VolP Trunk Name Type Transport Hostname P Account Account udp Account2 Account udp Yeastar Trunk udp 192 168 4 141 Pa Pa Pa Pa Support Service Provider udp 192 168 5 101 Figure 6 3 www yeastar com Page 26 R d Yeastar NeoGate
22. is item net ping from remote hosts will be dropped Drop All When you enable Drop All feature system will drop all packets or connection from other hosts if there are no other rules defined To avoid locking the devices at least one TCP accept common rule must be created for port used for SSH access port used for HTTP access and port used for CGI access 2 Common Rules There are no default rules inside you can create them as required www yeastar com Page 16 ep 0 Yeastar NeoGate TE200 Administrator Guide Name Q Description O Protocol UDP gt Pont IPO MAC Address Action Drop sw Save 3 Cancel Figure 5 6 Name A name for this rule e g HTTP Description Simple description for this rule E g Accept the specific host to access the web interface for configuration Protocol The protocols for this rule Port Initial port should be on the left and end port should be on the right The end port must be equal to or greater than start port IP The IP address for this rule The format of IP address is IP mask E g 192 168 5 100 255 255 255 255forIP 192 168 5 100 E g 216 207 245 47 255 255 255 255 for IP 216 207 245 47 E g 192 168 5 0 255 255 255 0 for IP from 192 168 5 0 to 192 168 5 255 MAC Address The format of MAC Address is XX XX XX XX XX XX X means 0 9 or A F in hex the A F are not case sensitive Note The MAC address of a remote device will be changed when data reach
23. ndication Tells how Device should indicate Busy and Congestion to the switch user Accepted values are inband Device plays indication tones without answering not available on all PRI BRI subscription lines outofband Device disconnects with busy congestion information code so the switch will play the indication tones to the caller Busy will now do same as setting PRI_CAUSE 17 and Hangup Remote Dialplan Called number type Remote Number Type Called number identification Location Dialplan Calling number type Location Number Type Calling number identification Screen Indicator SI The SI provides information on the source and the quality of the provided information Presentation Indicator PI The PI provides instructions on whether or not the provided calling line identity is allowed to be presented or indicates that the number is not available Nsf Used with AT amp T PRIs If outbound calls are being rejected due to Mandatory information element missing and the missing IE is 0x20 then you need this setting 4 Caller ID Prefix International Prefix When there are international calls coming in via this BRI trunk the International Prefix you have set here will be added before the CID So you can know this is an international call before you answer it National Prefix www yeastar com Page 25 Ze 9 Yeastar NeoGate TE200 Administrator Guide When there are national calls coming in via th
24. nistrator Guide User Agent To change the user agent parameter of asterisk you should change it if needed 2 NAT Note Configuration of this section is only required when using remote registry SIP Settings General NAT Codecs QOS Advanced Settings Note Configuration of this section is only required when you use remote extensions Enable STUN STUN Address STUN Port External IP Address External Host External Refresh Interval Local Network Identification NAT Mode yes Allow RTP Re invite yes D sw Save Cancel Figure 6 8 Enable STUN STUN Simple Traversal of UDP through NATs is a protocol for assisting devices behind a NAT firewall or router with their packet routing STUN Address The STUN server allows clients to find out their public address the type of NAT they are behind and the internet side port associated by the NAT with a particular local port This information is used to set up UDP communication between the client and the VOIP provider and so establish a call External IP Address The IP address that will be associated with outbound SIP messages if the system is in a NAT environment External Host Alternatively you can specify an external host and the system will perform DNS queries periodically This setting is only required when your public IP address is not static It is recommended that a static public IP address be used with this system Please contact your ISP for m
25. ore information External Refresh Interval www yeastar com Page 31 Ze 9 Yeastar NeoGate TE200 Administrator Guide If an external host has been supplied you may specify how often the system will perform a DNS query on this host This value is specified in seconds Local Network Identification Used to identify the local network using a network number subnet mask pair when the system is behind a NAT or firewall Some examples of this are as follows 192 168 0 0 255 255 0 0 All RFC 1918 addresses are local networks 10 0 0 0 255 0 0 0 Also RFC1918 172 16 0 0 12 AnotherRFC1918withCIDRnotation 169 254 0 0 255 255 0 0 Zero conf local network Please refer to RFC1918 for more information NAT Mode Global NAT configuration for the system The options for this setting are as follows Yes Use NAT Ignore address information in the SIP SDP headers and reply to the sender s IP address port No Use NAT mode only according to RFC3581 Never Never attempt NAT mode or RFC3581 support Route Use NAT but do not include report in headers Allow RTP Reinvite By default the system will route media steams from SIP endpoints through itself Enabling this option causes the system to attempt to negotiate the endpoints to route packets to each other directly bypassing the system It is not always possible for the system to negotiate endpoint to endpoint media routing 3 Codecs SIP Settings General NAT Codecs
26. r Guide 2 Ee Dit CIO E 35 6 2 4 General breterences NNN 36 O55 PO E SO O IL E 36 Oded ROUCS Ll Pu uu uo acusa ba Us Eni aliati aaa suwas isma E 36 SE Wu E e EE 40 Za Be Te Le TN EE 40 S Hee Uer Ch d Le EN 41 www yeastar com Page 3 Ze 4 Yeastar NeoGate TE200 Administrator Guide 1 Introduction NeoGate TE200 Bridge the gap between E1 T1 J1 and VoIP networks NeoGate TE200 offers SMBs cost effective additions to legacy telephone systems to bring the true benefits of VoIP TE200 is a dual port VoIP E1 T1 J1 gateway VoIP to E1 T1 J1 and E1 T1 J1 to VoIP Each E1 trunk supports up to 30 concurrent calls It s designed to bridge the gap between E1 T1 J1 and VoIP networks Integrating TE200 into an existing network will allow inexpensive communication via SIP trunk Also it could connect VoIP systems with E1 T1 J1 service from legacy carriers 1 1 Features More info please click http www yeastar com Products NeoGate TE200 asp www yeastar com Page 4 ste TE Yeastar NeoGate TE200 Administrator Guide 1 2 Hardware Specification 1 2 1 Exterior Appearance Figure 1 1 No Identifying The button to reset TE200 to factory defaults Power Green shining Connected correct function Green flashing Device error No light Disconnected malfunction RUN Green Light Indicates the server system is in working order 3 E1 T1 E1 T1 interface Console interface RJ45 WAN WAN port 10 100 1000 Mbps 6 LAN LAN
27. r disabled Automatically Synchronize With an Internet Time Server Input the NTP server so that TE200 will update the time automatically Set Date amp Time Manually You can set the time to your local right time manually here 5 3 3 Backup and Restore We can backup up the configurations before reset TE200 to factory defaults and then restore it using this package www yeastar com Page 20 ste 4 Yeastar NeoGate TE200 Administrator Guide Backup and Restore Create a New Backup Upload a Backup List Of Previous Configuration Backups Options backup_2013feb26_215413 tar Tue Feb 26 5 54 08 2013 2 e EX lt Prev ll News Figure 5 12 To restore the backup package please click Upload a Backup then upload it from your local PC Upload a Backup Please choose a tar file The file size must not be larger than 1 8MB Choose File to Upload M Upload 28 Cancel Figure 5 13 Note 1 Please make sure the file size must not be larger than 1 8MB 2 When you have updated the firmware version it s not recommended to restore using old package 5 3 4 Reset and Reboot Reset and Reboot Options Reboot System Reboot System Warning Rebooting the system will terminate all active calls Reboot Reset to Factory Defaults Reset to Factory Defaults Warning A factory reset will erase all configuration data on the system Please do not turn off the system until the
28. t s a broadband voice encoding of G series G 726 A PSTN codec used worldwide that provides good voice quality and consumes 32kbit s in each direction receiving and transmitting of a VoIP call G 726 is supported by some VoIP phones ADPCM G 729A H261 H263 H263p H264 MPEG4 Note If you would like to use G 729 please enter your license 4 QOS SIP Settings General NAT Codecs LOS Advanced Settings Tos SIP Cos SIP Tos Audio Cos Audio si Save La Cancel Figure 6 10 QoS Quality of Service is a major issue in VOIP implementations The issue is how to guarantee that packet traffic for a voice or other media connection will not be delayed or dropped due interference from other lower priority traffic When the network capacity is insufficient QoS could provide priority to users by setting the www yeastar com Page 33 Ze 9 Yeastar NeoGate TE200 Administrator Guide value 5 Advanced Settings SIP Settings General MAT Codecs QOS Advanced Settings From Field To Field INVITE w 180 Ringing C Remote Party ID El send C trust Allow Guest Fedantic Session timers Session expires bi Session minse S KO CH lt lt Session refresher Uas aw Save 4 Cancel Figure 6 11 From Field Where to get the caller ID in sip packet To Field Where to get the DID in sip packet 180 Ringing It is set when the telecom provider needs Usuall
29. tings Note DDNS allows you to access your network using domain names instead of IP address The service manages changing IP address and updates your domain information dynamically You must sign up for service through dyndns org freedns afraid org www no ip com www zoneedit com DDNS is not running Enable DDNS DDNS Server dyndns org Y User Name Password Host Name s Save Cancel Figure 5 3 5 1 4 Static Route TE200 will have more than one internet connection in some situations but it has only one default gateway You will need to set some Static Route for TE200 to force it to go out www yeastar com Page 14 Ze 9 Yeastar NeoGate TE200 Administrator Guide through different gateway when access to different internet The default gateway priority of TE200 from high to low is WAN port gt LAN port Static Route Settings Destination Subnet Mask Gateway 192 168 6 0 255 255 254 0 0 0 0 0 0 LAN 0 0 0 0 0 0 0 0 192 168 7 1 0 LAN Destination Subnet Mask Gateway Metric Interface LAN e BH Add No Static Routes Defined Figure 5 4 1 Route Table The current route rules of TE200 Destination The destination network to be accessed by TE200 Subnet Mask Specify the destination network portion Gateway Define which gateway TE200 will go through when access to the destination network Metric The cost of a route is calculated by using
30. tting and debug It s disabled by default Port the default is 8022 you can change it to another one Hostname Set the host name for TE200 IP Address Set the IP Address for TE200 It is recommended to configure a static IP address for TE200 Subnet Mask Set the subnet mask for TE200 Gateway Set the gateway for TE200 Primary DNS Set the primary DNS for TE200 Secondary DNS www yeastar com Page 12 we r E NeoGate TE200 Administrator Guide Set the secondary DNS for TE200 IP Address2 Set the second IP Address for TE200 Subnet Mask2 Set the second subnet mask for TE200 5 1 2 WAN Settings WAN Settings WAN Settings Use WAN Y DHCP Static IP Address IP Address 192 168 1 103 Subnet Mask 255 255 254 0 Default Gateway 192 168 1 1 Primary DNS 192 168 1 1 Secondary DNS PPPoE User Name Password s Save Cancel Figure 5 2 3 connection types are supported DHCP obtain an IP automatically PPPoE Static IP Address Note 1 WAN port is disabled by default 2 WAN port cannot be used as a router to route the internet packages from WAN port to LAN port DHCP If your ISP says that you are connecting through DHCP or a dynamic IP address from your ISP perform these steps Step1 Select DHCP as the WAN Connection Type Step2 Click Save button to save the settings Step3 Reboot
31. ure the cable is fine and you have got enough information from the ISDN provider www yeastar com Page 22 ste TE Yeastar NeoGate TE200 Administrator Guide Digital Trunk gt E1 T1 Trunk Name Mode Type Signaling Echo Cancellation E1Trunk1 E1Trunk2 Figure 6 1 On the digital trunk page click Edit on the selected trunk and modify its properties in the popup window Edit Digital Trunk E1Trunk1 x General Settings Mode Type E1 Y Signaling PRI v Linecoding HDD Y Codec alaw Y Echo Cancellation On Y Framing Disable CRC PRI Bacic option Switch Side User PRI Advanced option Enable Facility Enabled Y Overlap Dial 69 Disable Y Reset Interval 3600 Y s PRI Indication amp Inband Y Remote Dialplan unknown Location Dialplan d unknown Remote Number Type unknown T Location Number Type unknown Y Screen Indicator User providei_v Presentation Indicator allowed d Nof none Y Caller ID Prefix International Prefix National Prefix l Local Prefix sd Private Prefix Unknown Prefix al Global DOD DOD Settings Figure 6 2 1 General Settings Mode Type El T1 J1 www yeastar com Page 23 Ze 9 Yeastar NeoGate TE200 Administrator Guide Signaling PRI MFC R2 SS7 Linecoding HDB3 AMI B8ZS Codec Default A Law U La
32. w Echo Cancellation This disables or enables echo cancellation it is recommended not to turn this off Framing CRC Verification 2 PRI Basic Option Switch Type national National ISDN type2 common in the US nil National ISDN type 1 dms100 Nortel DMS100 4ess AT amp T 4ESS 5ess Lucent 5ESS euroisdn EuroISDN qsig Minimalistic protocol to build a network with two or more PBX of different vendors Switch Side User Network 3 PRI Advanced Option Enable Facility To enable transmission of facility based ISDN supplementary services such as caller name from CPE over facility Over Lap Dial Define whether TE200 can dial this switch using overlap digits If you need Direct Dial in DDI in German Durchwahl you should change this to yes then TE200 will wait after the last digit it receives Reset interval Set the time in seconds between restart of unused channels Some PBXs don t like channel restarts so set the interval to a very long interval e g 100000000 or never to disable entirely If you are in Israel the following is important As Bezeg in Israel doesn t www yeastar com Page 24 Ze 9 Yeastar NeoGate TE200 Administrator Guide like the B Channel resets happening on the lines it is best to set the reset interval to never when installing a box in Israel Our past experience also shows that this parameter may also cause issues on local switches in the UK and China PRI I
33. y it is not needed Qualify Send check alive packets to the sip provider Remote Party ID Whether send Remote Party ID on SIP header Default no Allow Guest Whether allow anonymous registration extension Default no This option is used to avoid some anonymous calls by hackers Pedantic Enable pedantic parameter Default no Session timers Enable sesstion timer mode default yes www yeastar com Page 34 TE Yeastar NeoGate TE200 Administrator Guide Sesstion expires The max refresh interval Sesstion minse The min refresh interval which mustn t be less than 90s Sesstion refresher Choose sesstion refersher the default is Uas 6 2 3 Trunk Group Trunk group is a new feature that allowed adding some trunks into a group which we can use it in the routing rules Trunk Group b Trunk Group F Add New Trunk Group Group Name Group Members Support Y eastar Figure 6 12 Click Add New Trunk Group New Trunk Group Group Name Group Members Avaliable Trunks Selected Account Account Yeastar Trunk meee Support Service Provider Accounti Account wi Save 9 amp Cancel Figure 6 13 Group name Input the name of this group Group members www yeastar com Page 35 Ze 4 Venta NeoGate TE200 Administrator Guide All the SIP trunk you created will be listed here please choose the approperate trunk to the right side
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