User Manual
Contents
1. CF100 connex1 HyperTerminal File Edit view Call Transfer Help Dw Connected 0 01 33 Auto detect 115200 8 N 1 At this point the communications program is set up for steps 3B and 3C below 3B Verify Signal Strength B1 Inthe command window type AT CSQ B2 The modem responds with the received signal strength rssi in numeric form The meaning of the number returned is shown in the table below Signal Strength RSSI 20 31 High signal three LEDs lit 10 19 Medium signal two LEDs lit 4 9 Low signal one LED lit CallFinder can operate with this level of signal 0 3 Insufficient signal no LEDs lit 99 No signal no LEDs lit 3C Checking Network Registration and Roaming Status Use this command to verify that the wireless CallFinder modem has been registered on a wireless network C1 Inthe command window type AT CREG C2 The modem will respond in one of the following ways Network Registration Verification Value Network Registration Status CREG 0 0 The modem is not registered on any network CREG 0 1 The modem is registered on the home network CREG 0 5 The modem is registered on a network and it is roaming Note If the CallFinder modem indicates that it is not registered verify the signal strength to determine if the problem is the strength of the received signal When you have completed your configuration and checking of the CallFinder exit from the communica2. Carrier approved Miscellaneous Numerous LEDs display status Embedded TCP IP stack Two year warraniy Multi Tech Systems Inc CallFinder GSM Cellular Gateway 7 Chapter 1 Introduction and Product Description AT Commands The AT commands listed below are those supported by the CallFinder CF 100 unit when its VOICE DATA switch is in the VOICE position These are Multi Tech specific AT commands Command Values Description ATI Returns model number of CallFinder unit ATH Returns CallFinder s software version AT amp F Resets parameter values to factory defaults AT gt AD p lt cr gt p 00r1 p 0 1 turns autodial feature off on CallFinder must be set to FXO and connected to a station port extension of the PBX If autodial feature is enabled and a party at another PBX extension calls the CallFinder extension the CallFinder will answer the call and will immediately direct it to the number n specified in the command ATDnA lt cr gt Typically the auto dialed number would be on the cellular network to which the CallFinder is subscribed but the destination could be any number up to 10 digits ATDnA lt cr gt n is phone This command specifies the number to which the autodial call will number of be directed up to 10 digits AT gt AD lt cr gt Reports the status off on of the autodial function and the stored phone number AT gt FXS Sets unit to FXS mode AT gt F
3. ka k w k wa sual kul wa aa Ku h Wad k xw aa d ede wa kd a K ea ekr a W uu Ru a ku Wa k k bul Ka ku Kana i W Au kS KAK 7 PT ell EE 8 CHAPTER 2 GETTING STARTED engste dee anak kak AA kK AA KARA KA KARA KA KARA KA KA AA KA KAWA KA KAWA KAK KA AA AE kk Ak kk kk kk kk kk kk kr kk kk kk kk kk kk A 9 Step 1 Obtain a Wirel ess AGCOUD 2s sd Pi kal as k b ks re k kwa s l kek S kk R yek Saha K wa ku a E BRA ay a Oe w W K ku S RE Kes HE Su ku asa kes s K ka 9 Step 2 Set Voice Data Switch and Connect Antenna Serial Cable amp POWeY ccseeccessseeeeeeseeeeesseeeeeseeeeeeeeeeee 10 Rront Panel RE CallFinder LED Descriptions Step 3 Using AT Commands to Verify Signal Strength and Network Registration ccssccsssesssseeeesseeeeeeeees 11 3A Open the Communications Program 11 EE ue EE 13 3C Checking Network Registration and Roaming Status EuEEEE EEE kk kk kk Ek ek Ak KA r rk KA A KA A KA RA 13 Step 4 A Reminder about FXO FXS Status ccccsecseseeeseeeeeseeeneeeeeneeenseeeseeesaeeeenseeeaseesseeesaseeeaeeasaseasneesaeeesaseasnseeeaseaenes 13 CHAPTER 3 WIRELESS ing TT 14 WING ANION a EAEE TETTE T A O E A TAT 14 GSM Antennas i a a a aa a AL set de a a 14 GSM Radio Characteristics enrii eiia SEVEN KEN a Ae KE AE LERKA K di a Sena REESEN VU e HENE WEK EAR He KEVE HERD Y N 14 ANIL RI ATE NEN A EE A E E a E A a N DD DD E a 14 CHAPTER 4 WIRELESS
4. 10 Connect the RJ 11 cable to the appropriate receptacle on the CallFinder FXS or FXO Connect the other end of the RJ 11 cable to the telephony device appropriate for your situation analog phone PBX CO line port PBX station port or telco POTS line Connection Situation 1 CF100 to Analog Phone Gg CallFinder O 2nd Party Phone Analog Phone 1 Plug an analog phone into the FXS port of the CF100 Wireless CallFinder 2 Make a call to a 2nd Party with the analog phone dial as you would from any cell phone 3 If a connection is made the CF100 CallFinder has been configured properly If a connection is not made see the Troubleshooting tips in Chapter 5 of this manual Multi Tech Systems Inc CallFinder GSM Cellular Gateway 17 Chapter 4 Wireless CallFinder Application Options Connection Situation 2 CF100 to PBX s CO Port Cellular Network 2nd Party Ext 203 Phone O O Wireless Ethernet Port CallFinder zav Analog Phone Ext 3009 IP Phone 1 Setting Directionality In the PBX software set the Direction parameter to Both Directions to allow both inbound and outbound calling through the CallFinder 2 Outgoing Calls Set up the PBX with an access code for outgoing calls 9 or 8 are commonly used as access codes for special connections from a PBX 3 Incoming Calls For incoming calls you must set additional parameters in the PBX software Incoming CO calls should b
5. emergency port phone service in case of PSTN failure Situation 3 a PBX station port Cellular access through PBX station port to enjoy FXO free reduced cellular rates as well as emergency phone service in case of PSTN failure Situation 4 a telco POTS line EXO Free or reduced rate access to a local PSTN from distant cell phones The CF100FX2 G is set to FXS by default Because FXS is the default if your application fits Situation 1 or Situation 2 requiring the FXS interface you can skip to step 10 and from there proceed to the setup description for Situation 1 or 2 If your application fits situations 3 or 4 proceed to step 2 2 Connect the command cable between the CallFinder and the command computer The CallFinder is shipped with a standard DB9 serial cable male at one end for attachment to the CallFinder and female at the other end for attachment to the command computer NOTE If your command computer has no serial ports but has only USB ports instead you must obtain a USB2 0 to Serial adapter dongle for use between the serial cable and your computer s USB port This USB2 0 to Serial adapter must have a male end to attach to the DB9 cable 3 At the command PC open the HyperTerminal or equivalent communications program 4 Establish a named HyperTerminal connection to the CallFinder Connection Description WE New Connection Enter a name and choose an icon for the connection Name CF100 con
6. in U S dollars drawn on a U S Bank Repaired units shall be shipped freight collect unless other arrangements are made in advance Please direct your questions regarding technical matters product configuration verification that the product is defective etc to our Technical Support department nearest you or email support multitech com When calling the U S please direct your questions regarding repair expediting receiving shipping billing etc to our Repair Accounting department at 763 717 5631 in the U S A or email mtsrepair multitech com Repairs for damages caused by lightning storms water power surges incorrect installation physical abuse or user caused damages are billed on a time plus materials basis Repair Procedures for International Distributors International distributors should contact their MTS International sales representative for information about the repair of Multi Tech product s Please direct your questions regarding technical matters product configuration verification that the product is defective etc to our International Technical Support department at 763 717 5863 When calling the U S please direct your questions regarding repair expediting receiving shipping billing etc to our Repair Accounting department at 763 717 5631 in the U S A or email mtsrepair multitech com Repairs for damages caused by lightning storms water power surges incorrect installation physical abuse or u
7. other power supply voids the warranty and can damage the modem Multi Tech Systems Inc CallFinder GSM Cellular Gateway 10 Chapter 2 Getting Started Front Panel LEDs Once the power is connected the LEDs on the front panel will present information about the CallFinder s wireless modem functions including signal strength CallFinder LED Descriptions RI RING INCOMING Indicates an incoming ring from the wireless module CD CONNECT DATA This LED is not used as it is for future potential products LS LINK STATUS This LED blinks when there is network activity between the carrier and the cellular module OH OFF HOOK indicator This LED lights whenever the FXO or FXS interface is active Signal Signal Strength Three LEDs If at least one LED the left most LED is lit there is enough signal to maintain the wireless connection with Low signal strength If the left two LEDs are lit a Medium signal strength is present If all three LEDs are lit a High signal strength is present Step 3 Using AT Commands to Verify Signal Strength and Network Registration 3A Open the Communications Program A1 Connect the command cable between the CallFinder and the command computer The CallFinder is shipped with a standard DB9 serial cable male at one end for attachment to the CallFinder and female at the other end for attachment to the command computer NOTE If your command computer has no serial ports but has onl
8. 0 in our example it s Ext204 3C In the PBX software disable voicemail for the extension used by the CallFinder 4 Configuring the PBX software for Inbound Calling through CallFinder Restrictions must be placed on the inbound callers use of the secondary dial tone given to them by the CF100 The restrictions must prevent the inbound caller from making toll calls billable to the PBX The most straightforward way to prevent such piracy of phone services is to block the incoming caller from using as initial dialed digits the outbound access digits that would be needed to re dial outward for example 8 9 and 1 Multi Tech Systems Inc CallFinder GSM Cellular Gateway 20 Chapter 4 Wireless CallFinder Application Options Connection Situation 4 CF100 to Telco POTS Line National 1 Set CallFinder s Interface to FXO Use HyperTerminal or other communications program to check the current Interface setting to change the Interface to FXO if necessary and to confirm that change e test cf 100 HyperTerminal File Edit View Call Transfer Help D e 5 n 2 Connected 2 22 43 Auto detect 115200 8 N 1 2 Connect Cables Connect an RJ11 to RJ11 cable between the telco POTS line and the CF100 FXO port 3 Purpose This setup allows cell phone users to have toll free access to land line phone numbers in the local PSTN where the CallFinder is located Multi Tech Systems Inc CallFinder GSM Cellular G
9. ABILITY EXCEED THE PRICE FOR DEFECTIVE PRODUCTS Repairs Repair Procedures for U S and Canadian Customers In the event that service is required products may be shipped freight prepaid to our Mounds View Minnesota factory Multi Tech Systems Inc 2205 Woodale Drive Mounds View MN 55112 U S A Attn Repairs Serial A Returned Materials Authorization RMA is not required Return shipping charges surface will be paid by MTS to destinations in U S and Canada Please include inside the shipping box a description of the problem a return shipping address must have street address not P O Box and your telephone number If the product is out of warranty a payment in advance is required Acceptable means of payment include credit card wire transfer or a check in U S dollars drawn on a U S Bank For out of warranty repair charges go to www multitech com COMPANY Policies warranty Extended two year overnight replacement service agreements are available for selected products Please call MTS customer service at 888 288 5470 or visit our web site at www multitech com PARTNERS Programs overnight_replacement for details on rates and coverage Please direct your questions regarding technical matters product configuration verification that the product is defective etc to our Technical Support department at 800 972 2439 or email support multitech com Please direct your questions regarding repair expediting receiving shipp
10. CALLFINDER APPLICATION OPTIONS 4 4 kaka k kk kak AA AA AK AA KAK KA KAK KA KANA KA KAWA KA KHK KA WAA 15 CHAPTER 5 TROUBLESHOOTING i z lt k isaandl karak dakan k kk ke a e he a a a k k ki e ka w Ra dar a da Ke ku w a wa ka ha ka HE A ARE KE w u dne Hu a ka Ka ha a w kak 22 General Troubleshooting Tij S jx likar silka k aka neasa k e ula aa W Ku kk a d k kus aka a EWE Ewe Re kes Kuna kek Kun EENS 22 GSM Specific Troubleshooting Tips j u akkkkkkkkakkka kaka kaka kK KAKA AKA KAKA NAKA NAKA HAAA NAHAKA HAAA HAKAR AWA KAWA AHAA WAAR 22 APPENDIX A WARRANTY AND REPAIR POLICIES x K k EEEmkkkkakakkkkkkk kk ek kn KAKA KA AA AA WA KAR AA AA AA KA WA KA AA AA WA KA WA HA KARA KA WA HA HAAA WA KA WA WAA WA 23 APPENDIX B WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT xxxxsxxxnanannnn Ann kn KA AA AA KARA HAA AA KARA KA WA HA AA AA WA KA WA AA WAA 25 Multi Tech Systems Inc CallFinder GSM Cellular Gateway 3 Chapter 1 Introduction and Product Description Introduction This User Guide describes the CallFinder Cellular Gateway the CF100FX2 G a GSM model with connectors for both the FXS and FXO telephony interfaces The CallFinder cellular gateway connects to a PBX trunk line a PBX extension line or to a single PSTN POTS line It routes incoming and outgoing calls through the wireless network Users can take advantage of the lower costs that cel
11. CallFinder GSM Cellular Gateway CF100FX2 G User Guide Multi echi Systems Copyright and Technical Support User Guide CallFinder GSM Cellular Gateway Model CF100FX2 G 000420D Revision D Copyright 2008 by Multi Tech Systems Inc This publication may not be reproduced in whole or in part without prior expressed written permission from Multi Tech Systems Inc All rights reserved Multi Tech Systems Inc makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Multi Tech Systems Inc reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi Tech Systems Inc to notify any person or organization of such revisions or changes Check Multi Tech s Web site for current versions of our product documentation Record of Revisions Revision Date Description A 11 03 06 Initial release Version 1 10 Includes the Waste Electrical and Electronic Equipment Statement B 04 24 07 Add AT commands update tech support contact list revise warranty statement and add items to Safety Warnings Telecom C 10 04 07 Update tech support list and activation procedures D 04 30 08 Remove CDMA version from manual and update power supply information Trademarks Registered trademarks of Multi Tech Systems Inc include Ca
12. XO Sets unit to FXO mode AT gt HFX 0 0 HFX function is off AT gt HFX 1 1 Used in voice mode Causes CallFinder port to open tip and ring for 4 seconds and causes the PBX port to disconnect when the cellular side hangs up AT gt HFX 2 2 Used in voice mode Causes CallFinder port to open tip and ring for 1 2 seconds and causes the PBX port to disconnect when the cellular side hangs up AT gt SPK 0 4 Sets audio output level AT gt MIC 0 7 Sets audio input gain AT gt CID 0 1 Turns on off Caller ID signaling 0 off 1 on AT gt MAX 0 99 Sets Maximum call time 0 feature off 1 99 time limit in seconds AT gt LR 0 Turns off both line reversal features AT gt LR 1 Turns on billing line reversal feature AT gt LR 2 Turns on disconnect on line reversal feature AT gt LR 3 Turns on both line reversal features Query Commands AT gt fx Returns FXS or FXO depending on the current setting of the telephony interface parameter AT gt lr Returns 0 1 2 or 3 depending on the current setting of the line reversal feature AT gt CID Returns CallFinder unit s status O off 1 on with regard to Caller ID that is whether the Caller ID function is active or not Wireless CallFinder Models and the VOICE DATA Switch Configuration with AT commands must be done with the switch in the VOICE position There is no current use for the DATA setting The DATA portion of this switch is available for
13. acks a serial port but has a USB 2 0 port Mechanical Mounting If you intend to mount the CF100 on a flat surface use the dimensions provided on the figure below 4 625 4 578 4 325 REF Pgpy iD 7 000 6 4375 VU 6 7 16 m 258 HE ISE EITHER 6 OR 8 PAN HEAD SCREWS 200 FOR ALL 4 MOUNT LOCATIONS 5 535 Multi Tech Systems Inc CallFinder GSM Cellular Gateway 5 Chapter 1 Introduction and Product Description Safety Warnings Handling Precautions All devices must be handled with certain precautions to avoid damage due to the accumulation of static charge Although input protection circuitry has been incorporated into the devices to minimize the effect of this static build up proper precautions should be taken to avoid exposure to electrostatic discharge during handling and mounting Caution Maintain a separation distance of at least 20 cm 8 inches between the transmitter s antenna and the body of the user or nearby persons The modem is not designed for nor intended to be used in applications within 20 cm 8 inches of the body of the user Safety Recommendations for Rack Installations Ensure proper installation in a closed or multi unit enclosure by following the recommended installation as defined by the enclosure manufacturer If installing the wireless CallFinder in a closed or multi unit enclosure ensure adequate airflow so that the max
14. ateway 21 Chapter 5 Troubleshooting General Troubleshooting Tips 1 Be sure that the RJ11 cable is plugged into the CallFinder telephony connector that is appropriate for your application either the FXS or the FXO interface 2 To check which interface type your CallFinder is set for internally use a terminal program like HyperTerminal accessed at your command computer connected from serial port on computer to RS 232 connector on CallFinder The terminal program should be set to 115200 bps 8N1 and Hardware flow control type The command used to check the CallFinder s current interface type is AT gt FX The CallFinder will return either FXS or FXO in response 3 Check the VOICE DATA switch on the back of the CallFinder It should be in the VOICE position during operation The switch on the GSM CallFinder never needs to be in the DATA position Be sure that the switch is definitely in the VOICE position during operation 4 Check the signal strength LEDs At least one LED should be illuminated If not your Wireless CallFinder does not have enough signal strength to operate properly GSM Specific Troubleshooting Tips 1 Check the orientation of the SIM It is possible to install the SIM backwards and or upside down Note that your Wireless CallFinder will produce dial tone even if there is no SIM installed 2 Try calling the telephone number assigned to the SIM It is possible that your service is not ready
15. ces such as hearing aids and pacemakers Consult the manufacturers of the medical device to determine if it is adequately protected Operation of your Wireless CallFinder close to other electronic equipment may also cause interference if the equipment is inadequately protected Observe any warning signs and manufacturers recommendations Specifications Features CF100FX2 G GSM Modem Performance GPRS Class 12 Band Frequency Dual band 850 1900 or 900 1800 MHz GSM GPRS Half rate HR Full rate FR Enhanced full rate EHR echo cancellation noise Voice Features reduction option telephony and Dual Tone Multi Frequency DTMF transmission emergency calls Antenna Connectors RF Antenna 50 ohm SMA female connector SIM Connector Standard 3V SIM receptacle Interface Connectors 9 pin female DB9 Power Ss Connectors 2 5mm miniature screw Voice Connectors 1 RJ11 FXS port 1 RJ11 FXO port Power Requirements EE Power Consumption O walts Physical 7 7 16 W x 6 1 8 D x1 1 4 H 16 4cm x 15 6 cm x 3 2 cm Description 1 Ib 3 8 oz 561 33 grams Operating 0 to 50 C Temperature 32 to 100 degrees F Storage G A Temperature 40 to 85 C Humidity Relative humidity 25 to 85 non condensing FCC part 15 class A Certifications CE mark UL 60950 Sere erek autobaud speeds 115200 57600 38400 9600 bps proprietary AT commands AT Command Compatible Desktop or panel mounting
16. e routed to ring a group of phones in our example we have a group of two members extension 203 is an ordinary station port serving a POTS phone 3009 is an extension connected through the Ethernet Port and terminating in an IP phone Alternatively one could also route these incoming calls to an auto attendant 4 Resulting Performance The Inbound Calling Pool By setting up the PBX as shown above multiple extensions will ring when a call comes into the PBX through the CF100 CallFinder The first person to answer completes the call the ringing will cease and the call cannot be joined by subsequent members of the hunt group who might try to answer the call Multi Tech Systems Inc CallFinder GSM Cellular Gateway 18 Chapter 4 Wireless CallFinder Application Options Connection Situation 3 CF100 to Analog Station Port on PBX Caution When connecting a CF100 CallFinder to an analog station port and allowing incoming calls through that CallFinder the PBX must be configured to prevent the incoming caller from using the CallFinder s secondary dial tone to make calls to a third party Such call through activity could be expensive to the PBX owner The secondary dial tone is intended to allow the outside party to reach any extension on the PBX However without limitations on dialing at the secondary dial tone an unscrupulous caller could make toll calls perhaps very expensive calls that would be charged to the PBX 1 Se
17. future development Multi Tech Systems Inc CallFinder GSM Cellular Gateway 8 Chapter 2 Getting Started Step 1 Obtain a Wireless Account Contact your GSM network agent to obtain an account and or SIM card Be sure to specify if you want a data only voice only or voice and data account Provide the agent with the CallFinder s model number and IMEI number Both are located on the label on the bottom of the product You will also need to provide information about billing and about the wireless services features you need After Activation your agent or wireless provider will give you the following a SIM card and a phone number Install the SIM Card Note The wireless CallFinder requires a SIM card Subscriber Identity Module to operate on a GSM network The GSM CallFinder will not operate without a SIM To install the SIM card Use a small screwdriver to remove the screw closest to the outside edge of the modem Then swing the loosened SIM slot cover up and over to the left Insert the SIM card into the SIM card slot A small needle nosed plier may be useful for this The following graphic illustrates the correct SIM card orientation Verify that the SIM card fits properly then replace the cover Multi Tech Systems Inc CallFinder GSM Cellular Gateway 9 Chapter 2 Getting Started Step 2 Set Voice Data Switch and Connect Antenna Serial Cable amp Power Voice Data Switch Be sure t
18. hat the VOICE DATA switch is in VOICE position before connecting the power cord The VOICE DATA switch should always be in the VOICE position The DATA position is for future potential producis Antenna Connect a suitable antenna to the SMA connector An antenna is supplied with each unit See chapter one of this manual for antenna RF specifications see chapter three of this manual for more details about antennas Serial Cable Connect the DB9 to DB9 cable between the CallFinder s RS 232 receptacle and a serial port on your command computer Power Plug one end of the power cord into the device and the other end onto a live power outlet Notes e The PWR LED The PWR LED lights after power up e Serial to USB 2 0 adapters If your command computer lacks a serial port then you will need a serial to USB2 0 adapter GSM ANTENNA Antenna OV IA e 232 rt p II O POWER SERIAL Power Supply amp Connectors FXS FXO REMOVE PROTECTIVE COVER INSERT LATCH INTO NOTCH NOTCH FOR LATCH SLIDE LOCK DOWN Remove the protective shipping cover Attach the appropriate interchangeable blade piece to the power supply module Connect the power lead from the power supply module into the power connection on the CallFinder and tighten the barrel lock Now plug the power supply into your power source Note Use only the power supply supplied with the unit Use of any
19. imum recommended ambient temperature is not exceeded Do not place the device directly on top of other equipment or place other equipment directly on top of this device Ensure that the device is properly connected to earth ground via a grounded power cord If a power strip is used ensure that the power strip also provides adequate grounding Ensure that the main supply circuit is capable of handling the load See the power label on the device for requirements Maximum ambient temperature is 50 degrees Celsius This device should be installed by qualified personnel Only connect like circuits e g connect SELV Secondary Extra Low Voltage circuits to SELV circuits and TN Telecommunications Network circuits to TN circuits Safety Warnings Telecom Never install telephone wiring during a lightning storm This product must be disconnected from power source and telephone network interface when servicing This product is to be used with UL and cUL listed computers Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak To reduce the risk of fire use only 26 AWG or larger telecommunication line co
20. ing billing etc to our Repair Accounting department at 800 328 9717 or 763 717 5631 or email mtsrepair multitech com Repairs for damages caused by lightning storms water power surges incorrect installation physical abuse or user caused damages are billed on a time plus materials basis Multi Tech Systems Inc CallFinder GSM Cellular Gateway 23 Appendix A Warranty and Repair Policies Repair Procedures for International Customers Outside U S A and Canada Your original point of purchase Reseller may offer the quickest and most economical repair option for your Multi Tech product You may also contact any Multi Tech sales office for information about the nearest distributor or other repair service for your Multi Tech product The Multi Tech sales office directory is available at www multitech com PARTNERS Channels offices In the event that factory service is required products may be shipped freight prepaid to our Mounds View Minnesota factory Recommended international shipment methods are via Federal Express UPS or DHL courier services or by airmail parcel post shipments made by any other method will be refused Please include inside the shipping box a description of the problem a return shipping address must have street address not P O Box and your telephone number If the product is out of warranty a payment in advance is required Acceptable means of payment include credit card wire transfer or a check
21. llFinder GSM MultiModem the Multi Tech logo and Multi Tech Windows is a registered trademark of Microsoft Corporation in the United States and other countries All products or technologies are the trademarks or registered trademarks of their respective holders Technical Support Country By Email By Phone Europe Middle East Africa support multitech co uk 44 118 959 7774 U S Canada all others support multitech com 800 972 2439 or 763 717 5863 World Headquarters Multi Tech Systems Inc 2205 Woodale Drive Mounds View Minnesota 55112 763 785 3500 or 800 328 9717 Fax 763 785 9874 http Awww multitech com Multi Tech Systems Inc CallFinder GSM Cellular Gateway 2 Table of Contents CHAPTER 1 INTRODUCTION AND PRODUCT DESCRIPTION EE EE ER anan an ARAN ARAN ANANANANAAANANAAANANAAANAAAAANAAAAA WWW AA ARA 4 Jude QU d B BE 4 Application Examp l ss eessen eessen 4 Ship Kit COnt UC 5 Mechanical Mo ritil g i r iaaa ar aaa me araa ka r xake kaka nd k xuna n aka ea N k n aiaa i H ka KAN ku a ka ka na Ku LR Kuna ka k axa a H kawa AR KAWA KA MEK N 5 Safety En s dilik s kasi ra k coca kek ee i K pated elev aa a KERE A BVE W k DK Ka e k BA ER R ken Seda a kun VA Ba KURANE W re HERA KUR KANA 6 Safety Warnings Telecom 431x5144 nonin ae ee EN REENEN ENEE AWE E 6 RF Interference EE 7 Specifications ui l salis nkuna odamna anani ku kak k ku k
22. lular networks offer under certain circumstances like free calling between cellular phones from the same provider and free reduced costs for weekend and night time calls initiated on cellular phones The CallFinder can also be used to bring phone service to an area where land lines are not available or for emergency access to the cellular network from a PBX Interfaces Activation amp Configuration The CF100FX2 G will connect to either an FXS or FXO interface FXS is the default factory setting The CF100FX2 G is activated by inserting a SIM from a cellular provider no AT commands are required for this Configuration is done through Multi Tech specific AT commands Application Example Cellular Network PBX Stations Multi Tech Systems Inc CallFinder GSM Cellular Gateway 4 Chapter 1 Introduction and Product Description Ship Kit Contents The Wireless CallFinder is shipped with the following One CallFinder Cellular Gateway unit An interchangeable power supply Four rubber feet for desktop placement One printed Quick Start Guide One CallFinder Cellular Gateway product CD that contains documentation One RJ11 phone cable One serial cable One antenna When unpacking the Wireless CallFinder from its box check to see that all of the items listed above are present Extra Items That You May Need A small needle nosed pliers for inserting the SIM card A serial to USB 2 0 adapter if your command computer l
23. nex1 Icon Multi Tech Systems Inc CallFinder GSM Cellular Gateway 15 Chapter 4 Wireless CallFinder Application Options 5 Select one of the command computer s available COM ports for the connection Click OK Connect To B CF100 connex1 Enter details for the phone number that you want to dial Country region Area code Phone number Comect vie E 6 At the COMx Properties screen set the connection parameters to these values Bits per second 115200 Data bits 8 Parity none Stop bits 1 Flow control Hardware Click Apply and click OK Click OK again when the COMx Properties screen returns 7 At the HyperTerminal prompt type AT and press Enter The CallFinder will return the response OK thus confirming that the CallFinder is communicating with the command PC CF100 connex1 HyperTerminal File Edit view Call Transfer Help Ta D GG Connected 0 01 33 Auto detect 115200 8 N 1 Multi Tech Systems Inc CallFinder GSM Cellular Gateway 16 Chapter 4 Wireless CallFinder Application Options 8 To determine whether the CF100 is set as FXS or FXO type at gt fx The CallFinder will return either FXS or FXO CF100 connex 1 HyperTerminal File Edit view Call Transfer Help w 9 To set the interface as needed for your system type the appropriate command AT gt FXS and then press Return AT gt FXO and then press Return
24. or that there is a problem with your subscription Multi Tech Systems Inc CallFinder GSM Cellular Gateway 22 Appendix A Warranty and Repair Policies Multi Tech Warranty Statement Multi Tech Systems Inc hereafter MTS warrants that its products will be free from defects in material or workmanship for a period of two five or ten years depending on model from date of purchase or if proof of purchase is not provided two five or ten years depending on model from date of shipment MTS MAKES NO OTHER WARRANTY EXPRESS OR IMPLIED AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED This warranty does not apply to any products which have been damaged by lightning storms water or power surges or which have been neglected altered abused used for a purpose other than the one for which they were manufactured repaired by Customer or any party without MTS s written authorization or used in any manner inconsistent with MTS s instructions MTS s entire obligation under this warranty shall be limited at MTS s option to repair or replacement of any products which prove to be defective within the warranty period or at MTS s option issuance of a refund of the purchase price Defective products must be returned by Customer to MTS s factory transportation prepaid MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND UNDER NO CIRCUMSTANCES WILL ITS LI
25. packaging which indicates that this product must not be disposed of with other waste Instead it is the user s responsibility to dispose of their waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or where you purchased the product Multi Tech Systems Inc CallFinder GSM Cellular Gateway 25
26. r must guarantee that the antenna will be working according to the radio characteristics presented in the table below GSM Radio Characteristics GSM 850 GSM 1800 GSM 1900 Frequency RX 869 to 894 MHz 1805 to 1880 MHz 1930 to 1990 MHz Frequency TX 824 to 849 MHz 1710 to 1785 MHz 1850 to 1910 MHz RF Power Stand 2W at 12 5 duty cycle 1W at 12 5 duty cycle 1W at 12 5 duty cycle Impedance 50 ohms VSWR lt 2 Typical Radiated Gain 0 dBi on azimuth plane Antenna An antenna that meets the requirements for use with the wireless product is included with your purchase Multi Tech Systems Inc CallFinder GSM Cellular Gateway 14 Chapter 4 Wireless CallFinder Application Options Prerequisites A You must have a valid and activated SIM chip from your wireless service provider B Be sure the VOICE DATA switch is in the VOICE position C You will need a serial to USB2 0 adapter if your command computer lacks a serial port see step 2 1 There are four common setups for the CF100FX2 G unit as shown in the table below Identify the situation in which you will use the Wireless CallFinder CallFinder connects to Interface Purpose Situation 1 an analog telephone FXS Cellular service to kiosk or remote location lacking land lines Situation 2 a PBX trunk port also Cellular access through PBX trunk port to enjoy referred to as a CO FXS free reduced cellular rates as well as
27. rd Never install a telephone jack in wet locations unless the jack is specifically designed for wet locations Do not connect the FXS port to an outside line PSTN Connect this product only to an indoor antenna This product is not intended for use on a cable distribution system Multi Tech Systems Inc CallFinder GSM Cellular Gateway 6 Chapter 1 Introduction and Product Description RF Interference Issues It is important to follow any special regulations regarding the use of radio equipment due in particular to the possibility of radio frequency RF interference Please follow the safety advice given below carefully Switch OFF your Wireless CallFinder when in an aircraft The use of cellular telephones in an aircraft may endanger the operation of the aircraft disrupt the cellular network and is illegal Failure to observe this instruction may lead to suspension or denial of cellular telephone services to the offender or legal action or both Switch OFF your Wireless CallFinder when around gasoline or diesel fuel pumps and before filling your vehicle with fuel Switch OFF your Wireless CallFinder in hospitals and any other place where medical equipment may be in use Respect restrictions on the use of radio equipment in fuel depots chemical plants or where blasting operations are in progress There may be a hazard associated with the operation of your Wireless CallFinder close to inadequately protected personal medical devi
28. ser caused damages are billed on a time plus materials basis Replacement Parts SupplyNet Inc can supply you with replacement power supplies cables and connectors for selected Multi Tech products You can place an order with SupplyNet via mail phone fax or the Internet at the following addresses Mail SupplyNet Inc 614 Corporate Way Valley Cottage NY 10989 Phone 800 826 0279 Fax 914 267 2420 Email info thesupplynet com Internet http www thesupplynet com Multi Tech Systems Inc CallFinder GSM Cellular Gateway 24 Appendix B Waste Electrical and Electronic Equipment July 2005 Waste Electrical and Electronic Equipment WEEE The WEEE directive places an obligation on EU based manufacturers distributors retailers and importers to take back electronics products at the end of their useful life A sister Directive ROHS Restriction of Hazardous Substances complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase The WEEE Directive covers all Multi Tech products imported into the EU as of August 13 2005 EU based manufacturers distributors retailers and importers are obliged to finance the costs of recovery from municipal collection points reuse and recycling of specified percentages per the WEEE requirements Instructions for Disposal of WEEE by Users in the European Union The symbol shown below is on the product or on its
29. t CallFinder s Interface to FXO Use HyperTerminal or other communications program to check the current Interface setting to change the Interface to FXO if necessary and to confirm that change r test cf 100 HyperTerminal File Edit View Call Transfer Help Auto detect 115200 8 N 1 Multi Tech Systems Inc CallFinder GSM Cellular Gateway 19 Chapter 4 Wireless CallFinder Application Options 2 Connect Cables Identify the PBX station port to be used and connect an RJ11 to RJ11 cable between the PBX station port and the CF100 FXO port Cellular Network PBX mlFxo CF100 Wireless CallF inder Analog Analog CO Line Ports Gei Ethernet Port Analog Phone Ext 3009 IP Phone 3 Configuring PBX software for Outbound Calling through CallFinder Any user of the PBX whether that user is on an analog station port or is connected via Ethernet to an IP phone can call the analog station port to which the CF100 is connected ext 204 in our example and get a secondary dial tone from the CallFinder This secondary dial tone gives PBX users access to the wireless network They simply dial 204 and the CallFinder produces the secondary dial tone To set up the PBX software for this equipment configuration follow the sub steps below 3A In the PBX software select the extension station port to which the CF100 is attached 3B In the PBX software select the User identifier of the CF10
30. tions program Step 4 A Reminder about FXO FXS Status So far we have not mentioned the FXS or FXO interface connectors on the back panel of the Wireless CallFinder This issue is addressed in Chapter 4 Be aware that the CallFinders are set to FXS at the factory Note also that in order to use the FXO interface connector you must re set the interface using a communications program like HyperTerminal It does not work merely to connect the CallFinder to a telephony device using the FXO connector The internal setting must be set to match the connector that you use Multi Tech Systems Inc CallFinder GSM Cellular Gateway 13 Chapter 3 Wireless Antennas The Antenna The antenna sub system and integration in the application is a major issue Many parameters of the antenna are variable type length performances thermal resistance etc These elements can affect performance characteristics like sensitivity and emitted power GSM Antennas The CallFinder s antenna connector is an SMA connector The SMA connector incorporates a Screw on action in order to make the connection easier It also gives excellent RF performance An additional advantage is its small physical size which is 50 of the standard MCX connector This type of connector is suitable for the standard ranges of flexible and semi rigid cables The characteristic impedance of the MMCX coaxial connector is 50 ohms The antenna manufacture
31. y USB ports instead you must obtain a USB2 0 to Serial adapter dongle for use between the serial cable and your computer s USB port This USB2 0 to Serial adapter must have a male end to attach to the DB9 cable A2 At the command PC open the HyperTerminal or equivalent communications program Multi Tech Systems Inc CallFinder GSM Cellular Gateway 11 Chapter 2 Getting Started A3 Establish a named HyperTerminal connection to the CallFinder Connection Description WE New Connection Enter a name and choose an icon for the connection Name CF100 connex1 Icon A4 Select the command computer s available COM port that is physically connected to the CallFinder Click OK Connect To D CF100 connex1 Enter details for the phone number that you want to dial Country region Area code Phone number Connect using Iech vl A5 At the COMx Properties screen set the connection parameters to these values Bits per second 115200 Data bits 8 Parity none Stop bits 1 Flow control Hardware Click Apply and click OK Click OK again when the COMx Properties screen returns Multi Tech Systems Inc CallFinder GSM Cellular Gateway 12 Chapter 2 Getting Started A6 At the HyperTerminal prompt type AT and press Enter The CallFinder will return the response OK thus confirming that the CallFinder is communicating with the command PC
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