Firmware Update Manual - Bosch Security Systems
Contents
1. 1 03 feoi Gamert image ies X Figure 2 14 Service Pack File Selections 2 The CTFID reads the firmware file versions installed on the camera and compares it to the firmware file versions in the directory The CTFID automatically selects the required files to update the camera to the latest versions The Select Firmware Upload dialog box displays the firmware files that the CTFID determines are updated files Configuration Tool for Imaging Devices a Device Information Online Device Type Gen4 Dome Device Model 500 Series 36x Day Night Video Type NTSC Firmware Version 1 06 00 04 01 05 00 02 MAC Address Select Firmware Upload Service Pack Product SubComponents Device Version Result SC Boot 01 03 00 01 01 02 00 01 Upgrade VCA_boot 01 02 00 01 01 02 00 01 No Change G4 Cam 01 00 00 00 FPGA 01 13 01 05 STD Comm VCA_app 01 05 00 02 SysCont 01 06 00 04 Figure 2 15 Service Pack subcomponents F 01U 097 269 4 0 2012 02 Firmware Update Manual Bosch Security Systems Inc Analog Camera Firmware Updates via the CTFID en 17 A highlighted filename with a check mark in the box indicates that the service pack directory contains that file The subcomponent list also displays the version of the file in the service pack and the version of the file currently installed in the camera Device Version The CTFID automatically selects a service pack file for uploa2. 100 Series Firmware Image File The CTFID displays a message warning you that the firmware update process erases all device settings and returns the settings to the factory default value Click OK to accept the warning and to start the update process The CTFID begins the firmware update and marks the update progress at the bottom of the screen This process may take several minutes to complete Once the firmware update is complete the CTFID displays a message that the firmware update was successful Click OK to confirm the message The CTFID reloads the settings from the camera and displays the Device Information screen Ensure that the Firmware Version field reflects the new firmware version Bosch Security Systems Inc Firmware Update Manual F 01U 097 269 4 0 2012 02 14 en Analog Camera Firmware Updates via the CTFID 2 4 2 Uploading an AutoDome 600 or MIC Series 550 Service Pack The firmware upgrade process requires updates to one or all of the following files File Name Function SCBootApp g4ilUpdates the system controller boot firmware G5Main g4i Updates the system controller firmware MICMain g4i FPGA SC g4i Updates the FPGA chip FPGA _VCA g4i Updates the FPGA chip VCA_boot g4i Updates PTZ camera Video Content Analysis firmware Install this file during the installation of the SCBoot g4i file VCA_app g4i Updates PTZ camera Video Content Analysis firmware Install thi
3. 700 800 IP AutoDome Firmware Updates via a TCP IP Network en 5 4 Click OK to the warning message to continue the firmware upload or Cancel to stop the upload CAUTION Updating the firmware erases all device settings To save these settings click the Configuration download button to save the current device settings and then upload this file after the completion of the firmware update Warning OK Cancel Figure 1 6 Warning message The page displays a progress bar as the firmware is uploaded CAmyDocuments SP Upload Figure 1 7 Upload progress bar CAUTION Do not perform any action click any object in or minimize the Internet Explorer browser window during the firmware upload Note Once the progress bar reaches 100 the system opens the reset page Allow the reset page to complete its action LIVEPAGE gt SETTINGS e BOSCH gt Basic Mode Y Advanced Mode gt General gt Web Interface gt Encoder gt Camera gt Recording gt Alarm gt Network Y Service Figure 1 8 System Reset 5 Once the reset is complete the upgrade is complete Bosch Security Systems Inc Firmware Update Manual F 01U 097 269 4 0 2012 02 6 en IP AutoDome Firmware Updates via a TCP IP Network AutoDome 700 800 F 01U 097 269 4 0 2012 02 Firmware Update Manual Bosch Security Systems Inc Analog Camera Firmware Updates via the CTFID en 7 Analog Camera Fi
4. Day Night 36X 1 00 00 00 SC Boot 5 00 00 03 FPGA 1 13 01 05 VCA_boot 1 02 00 04 STD Comm No Heater FastAddress Not Set Ref Module Name Filename 1 System Controller SC SCMain G4i 2 AutoTracker Motion Detection VCA_app g4i 3 System Controller SC Boot SCBootApp G4i 4 Field Programmable Gate Array 500 series FPGA_VCA G4i 5 VCA Boot VCA_boot G4i Bosch Security Systems Inc Firmware Update Manual F 01U 097 269 4 0 2012 02 24 en Troubleshooting 3 2 3 2 1 3 2 2 3 3 3 3 1 AutoDome 700 AutoDome 800 This section offers suggestions if a firmware upgrade fails in an AutoDome 700 or an AutoDome 800 Web Browser Issues The browser displayed video correctly before the upgrade but is no longer streams after com pleting the upgrade process Do a manual refresh of the LivePage If this does not work check to ensure the following Microsoft Internet Explorer version You must use Internet Explorer version 7 0 or higher Bosch MPEG ActiveX version Compare the Bosch MPEG ActiveX version number displayed in the Internet Explorer information bar to the latest version available on the Bosch Security Systems Web site www boschsecurity us Java version Microsoft Java is not longer supported Install the latest Sun Java VM available on the V the Bosch Security Systems Web site www boschsecurity us DirectX version The version of Dire
5. RS485 Serial Connection If using a RS232 RS485 serial connection use the following instructions to launch the CTFID software 1 Double click the CTFID icon on the Windows Desktop 2 Click Cancel to select an alternate interface Please wait while checking device Figure 2 6 CTFID Detect Device Screen 3 Click the Select an alternate interface radio button and click Continue Alternate Interface Dialog X The device could not be detected over Bilinx or device detection was interrupted Figure 2 7 Alternate Interface dialog box 4 Ensure that the Serial radio button is selected 5 Select the COM Port that is connected to the DB9 connector 6 Accept the default baud rate Note If unable to connect make sure the AutoDome AutoBaud setting is turned on Select Interface Figure 2 8 Select Interface dialog box NOTICE The VP RS2BLNX device is not available in the United States F 01U 097 269 4 0 2012 02 Firmware Update Manual Bosch Security Systems Inc Analog Camera Firmware Updates via the CTFID en 11 7 Click Continue to start downloading the AutoDome configuration settings Configuration Tool for Imaging Devices Device Information Online Device Type Gen4 Dome Device Model 500 Series 36 Day Night Video Type NTSC Firmware Version 1 06 00 04 01 05 00 02 MAC Address iGen4 Dome Output Period 4 is downloaded iGen4 Dome Output Period 3 is downloaded Gen4 Dome O
6. the firmware file versions in the Service Pack directory The CTFID automatically selects the required files to update the camera to the latest versions The Select Firmware Upload dialog box displays the firmware files that the CTFID determines are updated files F 01U 097 269 4 0 2012 02 Firmware Update Manual Bosch Security Systems Inc Analog Camera Firmware Updates viathe CTFID en 19 3 Click the Firmware Upload button to accept the checked files The CTFID displays a warning message Configuration Tool for Imaging Devices Device Information Online BootLoader Select Firmware Upload l Service Pack Select Sub Components Service Pack Version Device Version Result x upgrade will erase all the s wnload the current ile and upload it after ware upgrade is completed you sure to upload firmy to the NOW 16 23 42 Erasing complete Figure 2 20 Firmware upgrade warning 4 Click Yes to start the file update process CAUTION Updating the firmware erases all device settings To save these settings click on the Configuration download button to save the current device settings and then upload this file after the completion of the firmware update 5 The camera disconnects and proceeds through its homing process and then restarts During this time DO NOT CLICK ANYTHING The camera reconnects automatically to the CTFID Bosch Security Systems Inc
7. 2 02 26 en Troubleshooting 3 4 Auto Tracker Does not Activate with ON 78 ENTER If the Auto Tracker does not activate when you enter the ON 78 ENTER command check the version of the VCA firmware To determine the firmware versions installed on an AutoDome issue the AUX ON 66 command twice If the version of the VCA firmware is 0 00 00 00 then the VCA firmware was not installed correctly To correct this issue use the following steps 1 Obtain the latest Service Pack from www boschsecurity us 2 Connect to the AutoDome using the CTFID RS232 RS485 or Bilinx connection 3 Re install the VCA_boot g4i and the VCA_App g4i files from the service pack Refer to Section 2 Analog Camera Firmware Updates via the CTFID page 7 OR Section 1 IP AutoDome Firmware Updates via a TCP IP Network page 1 for detailed steps to install the firmware updates 4 Once the VCA_boot g4i and the VCA_App g4i files are successfully installed the AutoDome will restart and the Auto Tracker will operate correctly F 01U 097 269 4 0 2012 02 Firmware Update Manual Bosch Security Systems Inc Bosch Security Systems Inc 850 Greenfield Road Lancaster PA 17601 USA www boschsecurity us Bosch Security Systems Inc 2012
8. Bosch VP USB connector The connector has a USB connector on one end and a female BNC on the other end Figure 2 3 illustrates the interface connections e A Figure 2 3 PC to AutoDome Bilinx Connections 1 AutoDome 600 or MIC Series 550 5 BNC T connector 2 PC running CTFID software 6 Coax to input of monitor 3 USB Port 1 Typical CCTV monitor 4 VP USB adapter It is recommended that the CTFID software be installed prior to connecting the hardware to the USB port Refer to the CTFID nstallation Manual for additional information To see the device output use a CCTV monitor with looping inputs or a T connector not provided for the coaxial cable and plug the second coaxial cable into the CCTV monitor Ensure that the monitor is either auto terminating or is set to low impedance F 01U 097 269 4 0 2012 02 Firmware Update Manual Bosch Security Systems Inc Analog Camera Firmware Updates via the CTFID en 9 2 2 2 Serial Connections The CTFID can also communicate with an AutoDome 600 or MIC Series 550 via an RS232 or an RS485 serial cable connected to a PC with a DB9 connection The following illustration depicts a typical serial connection refer to the CTFID User s Manual for detailed connection instructions a ay o 3 Og Figure 2 4 PC to AutoDome Serial Connections AutoDome 100 or 600 Series AutoDome or MIC Series 550 PC Running CTFI
9. D Software RS 232 Connection Coax to Monitor Input Typical CCTV Monitor OW A Go N e 2 3 Launching the CTFID Software You must install the CTFID software on the computer from which you will configure a camera To install the CTFID software refer to the CTFID User s Manual for instructions The method in which the CTFID software responds depends on the type of connection Bilinx or serial it detects The CTFID initially checks for a Bilinx connection through a USB port If the CTFID does not detect a Bilinx connection the software prompts you to identify the type of serial connection 2 3 1 Launching with a Bilinx Connection If using a Bilinx connection use the following instructions to launch the CTFID software 1 Double click the CTFID icon on the Windows Desktop The CTFID software automatically checks for the Bilinx signal from the AutoDome Once connected the CTFID displays the Main Screen I Configuration Tool for Imaging Devices Device Information Online Device Type Gen4 Dome Device Model 500 Series 36x Day Night Video Type NTSC Firmware Version 1 06 00 04 01 05 00 02 MAC Address Figure 2 5 CTFID Main Screen 2 Proceed to Section 2 4 Uploading AutoDome or MIC Series 550 Firmware Files on page 12 Bosch Security Systems Inc Firmware Update Manual F 01U 097 269 4 0 2012 02 10 en Analog Camera Firmware Updates via the CTFID 2 3 2 Launching with an RS232
10. Firmware Update Manual AutoDome 100 600 700 800 and MIC Series 550 BOSCH en User Manual Table of Contents en iii Table of Contents fed 1 2 1 3 1 3 1 Qe 2 2 2 2 1 2 2 2 2 3 2 3 1 2 3 2 2 4 2 4 1 2 4 2 2 4 3 2 4 4 2 4 5 2 4 6 2 4 7 2 4 8 3 1 3 2 3 2 1 3 2 2 3 3 3 3 1 3 3 2 3 3 3 3 3 4 3 4 IP AutoDome Firmware Updates via a TCP IP Network sssssccccssssssssscsscccccssssssccccccccssssscesccscsessssscees 1 Upgrading the AutoDome 700 or AutoDome 800 2 0 cece eeeccccsecccceeecceeeeeceseeecesseecesseeeceseesceseeesseeseneeeesaeaees 1 Beginning the Firmware Update Process ccccccccccccsseccceeeseceeeeeeceseenceeeeeeeeeeeeeeeeseeeeeseeeeceseeeeeseeesseesaenseesanees 2 Updating The AutoDome 700 or AutoDome 800 FirMWare ssssssessesssssressersssersssersssresssssrsseersssersssrresseesse 4 Selecting and Uploading Firmware Files ccccccceccccsssecccceeecceeeseceeeeeeceeeeecesseeeeeeseeeeesseeeceseeeessaeecsseeeneeees 4 Analog Camera Firmware Updates via the CTFID eessssssssscccsssssssccccssssecesccsssssceccossssssseocossssseseecossssesse 7 Selecting the Service Pack i civi cvevccusenecuvee vvedae yess cbveeccvaveseuevevet newbs douveesedhavacethenssceasvaeacubsealinbveditenbevteevareee 7 Hardware Connections ss cfecccesesssceccch ogee enhent oaea fase TEESE LEa tpe ceduecetevencodesdetucoedeccsbarcelebeenstecheteecsee cee 8 Bilinx CONNECTIONS 2 sese h2uced a
11. Firmware Update Manual F 01U 097 269 4 0 2012 02 20 en Analog Camera Firmware Updates via the CTFID 6 Click OK to complete the upgrade process I Configuration Tool for Imaging Devices Information ly uploaded Figure 2 21 Successful upload message NOTICE When the upgrade operation is complete the CTFID may display the Load Configuration dialog box Disregard this dialog box the CTFID removes the dialog box once the camera reconnects to the CTFID 7 Confirm that the CTFID Main Screen displays the new firmware version for the camera Configuration Tool for Imaging Devices Device Information Online evice Type Gen4 Dome Device Model 500 Series 36 Day Night Video Type NTSC Firmware Version 1 07 00 01 01 05 00 02 MAC Address N Gen4 Dome Output Period 1 is downloaded iGen4 Dome Alarm Outputs 9 is downloaded iGen4 Dome Alarm Inputs 9 is downloaded iGen4 Dome Enabled 9 is downloaded Figure 2 22 Confirm firmware version F 01U 097 269 4 0 2012 02 Firmware Update Manual Bosch Security Systems Inc Analog Camera Firmware Updates viathe CTFID en 21 2 4 7 Additional Language Option Certain Service Packs may include the option to upload the additional languages to the camera The firmware file to add a new language is located in the Language folder Before installing an additional language you must first upgrade the SCBoot and the SC Main files refer to Sec
12. Firmware button and acknowledge the Warning message to start uploading the Language Table file l Configuration Tool for Imaging Devices pnnnennwnennwnnnnnnnnnnnne Device Information Online Device Type Gen4 Dome Device Model 500 Series 36x Day Night Video Type NTSC Firmware Version 1 07 00 01 7 01 05 00 02 MAC Address Select Firmware Upload Service Pack gt Product SubComponents Select Sub Components Service Pack Version Device Version Lang Table 01 00 00 02 00 00 00 00 SC Boot 01 03 00 01 G4 Cam 01 00 00 00 FPGA 01 13 01 05 STD Comm SysCont 01 07 00 01 VCA_app 01 05 00 02 VCA_boot 01 02 00 01 en4 Dome Output Period 3 is downloaded Figure 2 24 Upload Language table 6 The AutoDome disconnects and proceeds through its homing process and then restarts During this time DO NOT CLICK ANYTHING The camera reconnects automatically to the CTFID Note Do not click on any buttons while the camera is uploading The CTFID removes the Load Configuration window after the camera reconnects 7 Once the Language Table file has successfully uploaded click OK to close the message 2 4 8 Changing the OSD Language There are two methods to change the on screen display OSD language 1 From the CTFID Main window a Click the Online Config button on the left side of the window b Click on Display Setting Group 1 c Select the appropriate OSD language from the Language drop down menu Note The Language but
13. NA nt ARAN AD gt Pack Folder Service Pack Selected CADATA FILES Service Pack 1 03 C FPGA_SC G4i FPGA_VCA G4i Bp Data nies SCmain Gi VCA_app G4i Boot Russian Language G4i img Gen4 Image Files F CA Ls IGen4 Dome Output Period 3 is downloaded IGen4 Dome Output Period 2 is downloaded iGen4 Dome Output Period 1 is downloaded Figure 2 13 Choose a Service Pack Bosch Security Systems Inc Firmware Update Manual F 01U 097 269 4 0 2012 02 16 en Analog Camera Firmware Updates via the CTFID 2 4 5 4 From the Look In drop down list navigate to the drive that contains the service pack 5 Select the directory that contains the service pack files Note If the service pack contains an updated SC Boot file you must update this file first You must navigate to the Boot directory first to check for an updated version of the SC Boot file See Section 2 4 3 Order to Upload Files on page 14 Updating the SC Boot file 1 Double click the Boot subdirectory to check if the service pack contains an update for the SC Boot file Configuration Tool for Imaging Devices H Device Information Online Device Type Gen4 Dome Device Model 500 Series 36x Day Night Video Type NTSC Cirmnssinee theron ANCA iat nr Ang Choose Service Pack Folder Service Pack Selected CADATA FILES Service Pack 1 03 Boot JES z C SCBootApp G4i DATA FILES VCA_boot G4i E Service Pack
14. P AutoDome Firmware Updates via a TCP IP Network en 1 1 1 IP AutoDome Firmware Updates via a TCP IP Network The AutoDome 700 and AutoDome 800 incorporate a network video server in the IP module The primary function of the server is to encode video and control data for transmission over a TCP IP network The IP AutoDome also allows an operator to update the AutoDome firmware via the TCP IP network Refer to the AutoDome 700 or AutoDome 800 Installation and User Manuals for specific instructions on configuring an IP AutoDome To update firmware on an AutoDome 100 or an AutoDome 600 see Section 2 Analog Camera Firmware Updates via the CTFID page 7 Upgrading the AutoDome 700 or AutoDome 800 The preferred method to update an IP AutoDome is through a direct connection between the AutoDome and a PC This method entails connecting the Ethernet cable from the IP AutoDome directly to the Ethernet port of a PC If the direct connect method is not practical you can also update the IP AutoDome through a Local Area Network LAN You cannot however update the IP AutoDome through a Wide Area Network WAN or via the Internet Bosch Security Systems Inc Firmware Update Manual F 01U 097 269 4 0 2012 02 2 en IP AutoDome Firmware Updates via a TCP IP Network AutoDome 700 800 1 2 Beginning the Firmware Update Process Use this procedure to connect to your IP AutoDome and to navigate to the Firmware Update page 1 Launch Inter
15. ade file used to update the camera s on screen display menus Upload this firmware file last F 01U 097 269 4 0 2012 02 Firmware Update Manual Bosch Security Systems Inc Analog Camera Firmware Updates viathe CTFID en 15 2 4 4 Selecting and Uploading Firmware Files To upload the service pack firmware use the following procedure 1 Check the version of the SC Boot firmware file to determine the service pack that you must start with See Section 2 1 Selecting the Service Pack on page 7 2 Download the service pack from the Bosch Security Systems Web site See Section 2 4 Uploading AutoDome or MIC Series 550 Firmware Files on page 12 3 Click the Upload Firmware button on the right side of the CTFID Main Screen I Configuration Tool for Imaging Devices e pesiin Device Information Online Device Type Gen4 Dome Device Model 500 Series 36 Day Night Video Type NTSC Firmware Version 1 06 00 04 01 05 00 02 MAC Address Ls Upload Firmware en4 Dome Output Period 4 is downloaded Gen4 Dome Output Period 3 is downloaded en4 Dome Output Period 2 is downloaded ISen4 Dome Output Period 1 is downloaded Figure 2 12 CTFID Main Screen Firmware Upload Button The CTFID opens the Choose Service Pack Folder dialog window I Configuration Tool for Imaging Devices SSS Device Information Online Device Type Gen4 Dome Device Model 500 Series 36 Day Night Video Type NTSC Ciennssinrn S tneninwn ane AA
16. ctX must be 9 0c or higher Install the latest version available on the Bosch Security Systems Web site www boschsecurity us IP Firmware Upgrade Fails If an error message appears stating that the IP firmware upgrade has failed navigate to the following special URL http IP_AutoDome_IP_Address upload htm Where IP_AutoDome_IP_Address is the IP address for your IP AutoDome The browser then displays the following window J http 192 168 10 36 upload htm Microsoft Internet Explorer provided by Peacy Fie Edit View Favorites Tools Help Heak gt OA A Qseach GFaote SIE 3 o a oey Address amp http 192 168 10 36 upload htm Software update Browse Upload Figure 3 2 IP Firmware Upgrade URL Click Browse and navigate to the IP directory Select the IP firmware file and click OK Then click Upload to attempt the IP firmware upload again If the upgrade fails again contact Bosch technical support for assistance Upgrading Firmware with the CTFID These suggestions are applicable if upgrading using the CTFID software with either a Bilinx or a serial hardware connection CTFID does not Connect Ensure that the latest version of CTFID has been installed from a CD or downloaded from the Bosch web site www boschsecurity us F 01U 097 269 4 0 2012 02 Firmware Update Manual Bosch Security Systems Inc Troubleshooting en 25 3 3 2 BILINX Ensure that only one BILINX device is connected t
17. ding if its version is greater than the version of the file installed in the camera Note Boot files are stored in a separate Boot directory If you are not in the Boot directory the Firmware Upload window does not highlight the boot files even though they are included in the service pack 3 Click the Upload Firmware button to accept the checked files 4 Click Yes to the Warning message to start the update process CAUTION Updating the firmware erases all device settings To save these settings click on the Configuration download button to save the current device settings and then upload this file after the completion of the firmware update Configuration Tool for Imaging Devices a Device Information Online Device Type Geng Dome Device Model 500 Series 36 Day Night Video Type NTSC Firmware Version 1 06 00 04 01 05 00 02 MAC Address Product SubComponents nts Service Pack Version Device Version Result must be into a file continuing the firmware upload p Remember to upload the SysC re upload pr 3 upload firmwa Figure 2 16 Firmware Update Warning 5 The AutoDome disconnects from the CTFID then restarts into the BootLoader mode and reconnects to the CTFID l Configuration Tool for Imaging Devices Device Information Online BootLoader 16 27 1 3 Uploading 16 27 1 3JErasing complete Uploading firmware SysCont Figu
18. le and updates the communications module inside the AutoDome 1 3 1 Selecting and Uploading Firmware Files To upload the firmware file use the following procedure 1 2 3 Click the Search button next to the Firmware Upload field then browse to the directory that contains the firmware file LIVEPAGE SETTINGS e BOSCH gt Basic Mode Maintenance 0 Upload a Advanced Mode gt General gt Web Interface gt Encoder gt Camera a Recent Czech Language Russian Language FPGA_SC G i E FPGA_VCA G4i S 5cmain G4i YCA _app g4i vip_x_app1 fw gt Recording gt Alarm gt Network Y Service fw 941 img My Network File name bai Places All Files Files of type Caneel Figure 1 4 Choose firmware directory Select the appropriate firmware update file and click Open LIVEPAGE gt SETTINGS e BOSCH gt Basic Mode Maintenance 0 7 Advanced Mode gt General ss Select a firmware file to upload Ea z e adm gt Web Interface gt Encoder gt Camera gt Recording gt Alarm gt Network My Computer My Network File name Places SCBootApp G4i 7 Files of type All Files gt ea Figure 1 5 Select a Firmware file to upload Click the Upload button F 01U 097 269 4 0 2012 02 Firmware Update Manual Bosch Security Systems Inc AutoDome
19. n a firmware update check the version of the System Controller Main SC firmware currently installed in the camera The SC Main firmware version determines the service pack with which you must start To determine the SC Main firmware version issue the ON 66 ENTER command on the keyboard or from the CTFID The camera displays the current firmware levels for the camera files The SC Main firmware level is indicated as item 1 in the illustration below Bosch Security Sys AutoDome r 600 Series 00 00 03 05 00 02 Day Night 36X 1 00 00 00 SC Boot 5 00 00 03 FPGA 1 13 01 05 VCA_boot 1 02 00 01 STD Comm No Heater FastAddress Not Set Figure 2 1 AutoDome Status Screen Bosch Security Sys MIC Series 550 1 00 00 24 Day Night 36X 2 00 00 00 FastAddress Not Set Figure 2 2 MIC Series 550 Status Screen Bosch Security Systems Inc Firmware Update Manual F 01U 097 269 4 0 2012 02 8 en Analog Camera Firmware Updates via the CTFID 2 2 2 2 1 Hardware Connections This section provides a brief description of the devices necessary to connect a PC with the CTFID software installed to an analog AutoDome or to a MIC Series 550 Refer to the AutoDome 600 Installation Manual or the MIC Series 550 Installation Manual and to the CTFID User s Manual for detailed connection information Bilinx Connections To create a Bilinx interface between a PC and an AutoDome 600 or MIC Series 550 you must have a
20. ne image img file to the AutoDome If you are upgrading an AutoDome 100 refer to section Section 2 2 Hardware Connections on page 8 for instructions on connecting an AutoDome 100 to the CTIFD application 1 Download the AutoDome 100 firmware image img file from the Bosch Security Systems Web site and save this file to a computer with the CTFID application 2 Click the Upload Firmware button on the right side of the CTFID Main Screen l Configuration Tool for Imaging Devices Device Information Online Device Type UnityDome xF Device Model VG4 161 amp VG4 163 series Video Type NTSC Firmware Version 1 13 MAC Address 00 04 63 2D C3 36 UnityDome XF ID Position is downloaded UnityDome XF Camera ID is downloaded UnityDome XF Area Size is downloaded nityDome XF BLC Level is downloaded Figure 2 10 Upload Firmware Button F 01U 097 269 4 0 2012 02 Firmware Update Manual Bosch Security Systems Inc Analog Camera Firmware Updates viathe CTFID en 13 3 4 Navigate to the location of the firmware update file Select the appropriate file for your Device Model and Video Type then click OK Look in jo Copy of 100_Series_IMG E VG4_152_154_1 09PAL IMG 3 VG4_161_163_109NTSC IMG G4_162_164_1 09NTSC IMG Filename Files of type Firmware Image Files img Open as read only Figure 2 11 Select AutoDome
21. net Explorer and type the IP address for the AutoDome in the Address bar and click Go Internet Explorer opens the Livepage view for the IP AutoDome 2 Click the SETTINGS link located at the top of the page gt LIVEPAGE SETTINGS je G View Control trol my Camera 1 Event Log 28 01 2009 09 06 MPEG 4 Stream 1 MPEG 4 Stream 2 Figure 1 1 Select SETTINGS link 3 Click the Service link in the left pane LIVEPAGE gt SETTINGS je G gt Basic Mode Advanced Mode gt General gt Web Interface Encoder gt Camera gt Recording gt Alarm gt Network Service Figure 1 2 Select the Service link F 01U 097 269 4 0 2012 02 Firmware Update Manual Bosch Security Systems Inc AutoDome 700 800 IP AutoDome Firmware Updates via a TCP IP Network en 3 4 Click the Maintenance link below the Service link LIVEPAGE gt SETTINGS e BOSCH gt Basic Mode Y Advanced Mode gt General gt Web Interface gt Encoder gt Camera gt Recording gt Alarm gt Network Figure 1 3 Service Settings Maintenance option Bosch Security Systems Inc Firmware Update Manual F 01U 097 269 4 0 2012 02 4 en IP AutoDome Firmware Updates via a TCP IP Network AutoDome 700 800 1 3 Updating The AutoDome 700 or AutoDome 800 Firmware The latest firmware is available on the Bosch Security Systems Web site A firmware update contains one file typically a fw fi
22. o the PC For example only one VP USB may be connected to a PC at one time In addition disconnect the video output from the AutoDome from any other BILINX controller during a firmware upgrade Confirm that all connections are correct and that the maximum recommended distance has not been exceeded Confirm that there is a direct coax connection to the dome BILINX cannot be transmitted through fiber without special fiber modules BILINX also cannot be passed through analog distribution amplifiers with the exception to the Bosch LTC 5231 90 and LTC 5234 90 Confirm that the coax signal is correctly terminated with only one 75 ohm load 3 3 3 pera RS232 or RS485 Ensure that the CPU switch is set to the correct format The factory default setting is RS485 Refer to the AutoDome Series Installation Manual for more information Confirm that the correct COM port was selected and that the cable is connected firmly to the DB9 connector Ensure that all connections are correct and that the maximum recommended distance has not been exceeded Ensure that the RS232 GROUND connection has been used If using RS485 ensure that the termination resistor has been installed Ensure the AutoDome AutoBaud is turned on 3 3 4 Firmware Upgrade via CTFID Fails Try to repeat the upgrade a second time If the upgrade continues to fail contact Bosch tech nical support Bosch Security Systems Inc Firmware Update Manual F 01U 097 269 4 0 201
23. re 2 17 BootLoader Mode Bosch Security Systems Inc Firmware Update Manual F 01U 097 269 4 0 2012 02 18 en Analog Camera Firmware Updates via the CTFID 6 Click OK to continue uploading the service pack files Configuration Tool for Imaging Devices Information has been successfully A ploz lick OK to upload the sCont firmware iGen4 Dome Output Period 2 is downloaded iGen4 Dome Output Period 1 is downloaded iGen4 Dome Alarm Outputs 11 is downloaded IGen4 Dome Alarm Inputs 11 is downloaded Figure 2 18 Successful SCBoot Upgrade 2 4 6 Updating the G5Main or MICMain Files The G5Main or MICMain file must be uploaded next 1 Navigate to the Service Pack directory that contains the G5Main or MICMain files and double click on the folder to refresh the Files In Service Pack list Configuration Tool for Imaging Devices f Device Information Online Device Type Gen4 Dome Device Model 500 Series 36 Day Night Video Type NTSC Ciemnssenes S tevraicun ANACAN iat NENNI Choose Service Pack Folder Service Pack Selected CADATA FILES Service Pack 1 035 Cc amp DATA FILES Boot Russian Language Gen4 Dome Output Period 3 is downloaded iGen4 Dome Output Period 2 is downloaded Gen4 Dome Output Period 1 is downloaded Figure 2 19 Choose Service Pack Folder 2 The CTFID reads the firmware file versions installed on the camera and compares it to
24. rmware Updates via the CTFID This chapter details the procedure to update the firmware files for an AutoDome 100 AutoDome 600 a MIC Series 550 and a MIC Series 550 UIR analog camera using the Configuration Tool for Imaging Devices CTFID The CTFID connects a computer to an analog camera using a BNC to USB Bilinx connection or via a serial RS232 RS485 connection Bilinx is a communication protocol that allows you to update the firmware for an analog camera over the video cable coaxial or passive UTP For a Bilinx connection the CTFID is connected to an analog camera using a BNC to USB converter Bosch part VP USB For a serial connection the analog camera is connected to a computer through the DB9 Com port The version of the CTFID software must be version 3 13 or higher to interface with an analog camera Visit www boschsecurity com for the latest version of the CTFID software For further references and details refer to the CTFID online help to the CTFID User s Manual and to the AutoDome 600 Installation Manual The latest service pack is available on the Bosch Security Systems Web site NOTICE Use this upgrade method with an AutoDome 100 an AutoDome 600 a MIC Series 550 and a MIC Series 550 IR camera only If you are updating the AuotDome 700 Series refer to Section 1 IP AutoDome Firmware Updates via a TCP IP Network on page 1 2 1 Selecting the Service Pack The analog service packs are cumulative Before you begi
25. s ened neose eeo eana Aes eai EIES cocasepeccsaccaseccosscecedesevesteccbecausalecuvansuasssaysecseets 23 AutoDome 600 Firmware Version Identification ccccccccccccceeceeeeceeeeeeeceeceeeeeeeeeeeasaessaeseaaeaesaeeseeeeeeeeeees 23 AutoDome 700 AutoDome 800 cece cccccccceeeccecesccccuscccceuscecsuececssecessunecssuunecsseusessseusceseueeseseuuesesuunsees 24 Web Browser ISSUCS ERRE ge heeeds asin shoe ede ee a as eae eta 24 IP Firmware Upgrade Fails us cccite hace ts thc case ocak de a e a eaa a a aa cuaetene sdb headent dea sgdsos Sere aaan E a Aan aia 24 Upgrading Firmware withthe GTR D ssc acess coseessanteasdicbavensdeencacantsudohssacenaedweagcdut E E ceases lanerbadentenierte 24 CTFID doesnot Connect si5 5 cere cageesoieees eta vecee EAEE EEEE SEa pase iTA EES EEANN LANERA E Geel 24 BILINA ve iee aeeoa ENa ce GEE EE ANa AANE EA EE LETNE EOE EEEE STEE EE E o EA OT EACEA ETE Ta 25 Serial R5232 0f RS485 seire a T REE AOE E E EAA E O A aa 25 Firmware Upgrade via CTFID FailS cccccccccccccseecceeseeceeeeeeceeeeeeceeeeeeceseeseecsseecesseueessseeecsseecesseeeceseeeseeeas 25 Auto Tracker Does not Activate with ON 78 ENTER eeeccccccccceeeeeeecccececaaeeseeeceeeeeaaeeeeeecceeeeaaaeeeeeeeeeaaes 26 Bosch Security Systems Inc Firmware Update Manual F 01U 097 269 4 0 2012 02 iv en Table of Contents F 01U 097 269 4 0 2012 02 Firmware Update Manual Bosch Security Systems Inc AutoDome 700 800 I
26. s file during the installation of the SCMain g4i file language_Lang Uploads an additional language file for the AutoDome on screen display menus The next sections contain information and instructions you need before upgrading an AutoDome 600 or a MIC Series 550 with the CTFID application 2 4 3 Order to Upload Files There is a specific order in which service pack files must be uploaded to the camera Before starting a firmware upgrade note the current firmware version of your camera listed in the CTFID Device Information window Use the following file order to upload firmware to the AutoDome 1 SC Boot You must first upload the SC Boot file if the service pack contains a version of the file greater than the installed version The boot files are stored in a separate Boot directory Always check for and install this file before before installing the System Configuration SC Main file Note The SC Boot upload process erases the resident SC Main components which completely disables the AutoDome When you upload the SC Boot files the CTFID displays a message notifying the installer that the SC Main files must be reinstalled G5 Main MIC Main Upload this file after uploading the SC Boot file If the service pack does not contain an SC Boot update you should upload the G5 Main file first FPGA This file is uploaded along with the G5 Main or MIC Main file Language Certain service packs include an optional language upgr
27. tion 2 4 4 Selecting and Uploading Firmware Files The procedure for uploading an additional language is the same as uploading the other files Note The AutoDome 600 and MIC Series 550 supports one additional language To install an additional language to the camera do the following 1 From the CTFID Main Window click the Firmware Upload button located on the lower left side of the right pane 2 Navigate to the Language folder and double click on the folder to refresh the files in the Choose Service Pack Folder pane on the left 3 Click the Select button to display the sub component file list Configuration Tool for Imaging Devices Device Information Online Gen4 Dome Device Model 500 Series 36 Day Night Video Type NTSC Cirmansinen iarain INTA I AR ANAND Choose Sery Service Pack Selected P DATA FILES FF Service Pack 1 03 Russian Language x iGen4 Dome Output Period 3 is downloaded IGen4 Dome Output Period 2 is downloaded IGen4 Dome Output Period 1 is downloaded Figure 2 23 Select Language folder 4 Check the Language Table box in the Select Firmware Upload dialogue window Note You must check the Language Table box in the sub components list to select the additional language file for upload Bosch Security Systems Inc Firmware Update Manual F 01U 097 269 4 0 2012 02 22 en Analog Camera Firmware Updates via the CTFID 5 Click the Upload
28. ton on the Main CTFID window changes the language for the CTFID user interface It does not change the OSD menu 2 From the AutoDome 600 OSD menu a Enter ON 46 ENTER from a control keyboard to open the Main window b From the Main window select Language menu c Select the appropriate Language from the menu F 01U 097 269 4 0 2012 02 Firmware Update Manual Bosch Security Systems Inc Troubleshooting en 23 3 Troubleshooting This section provides information for issues that may arise during the upgrade process of an AutoDome 100 600 700 or 800 3 1 AutoDome 600 Firmware Version Identification Each service pack contains a version of the files in the illustration below The version number of the Service Pack is sequential but the versions of the firmware modules included in the service pack varies Although all files are included in a service pack only a few of these files are upgraded with each service pack release To display the current versions of the AutoDome 600 firmware files gt Issue the ON 66 ENTER command twice in quick succession The AutoDome displays the current firmware levels for the AutoDome files Compare these version numbers to the latest versions identified in the Release Notes included with the Service Pack to determine if the AutoDome requires an upgrade Figure 3 1 Firmware File Version On screen Display Bosch Security Sys AutoDome r 600 Series 5 00 00 03 1 05 00 02
29. tsieues Felsadesbezvactacdeteadeasades a cucwseddeata a ovaaewdes E a ccuvaces dade usndvaed E a 8 Serial CONMECUGNS 5 re ak ciseroer eet cele eAl ee eases AAA eee a ar ect Heate sesso aaeen een eases 9 eienaam B EET oA n AV E IEEE AEA A AETA TE O EA T EEN 9 Launching with a Bilinx Connection nasresi aee e aee eae n aiea aea ap aaaea enaa aaa ie 9 Launching with an RS232 RS485 Serial Connection ssssssssssrressssrstrrrssssssesrrsessssssrrrrsssssstrrrressserrrenes 10 Uploading AutoDome or MIC Series 550 Firmware Files ccccccccccccsesccceeeeeceseeeceesesceseeeeceseeeeeeseenseeeas 12 Uploading an AutoDome 100 Service PaCk ss ssssesssessesssrssssresserrssserssseresstrssstrssstresseresserreseerssesresseressee 12 Uploading an AutoDome 600 or MIC Series 550 Service Pack ccccccsescccssesccecsececseeeceeseeeceseeeecsseeeeeeees 14 Order to Upload Files Arira hri eai eaaa aa a eaae a eaae a EAEE R 14 Selecting and Uploading Firmware Files wiccscscteevesscaesesbaenieteidanesscaeesclitalaceaseaceleddesasovs aap a ai a a aR 15 Updating the SG Boot filensunernr a ik eed eee a es a a eel ee 16 Updating the GSMain or MICMain Files cccccccecccccseecccceeecceeeeeceeseesceeeeeeeesseeeeessaeeeeseeeeceeeeesceseeeceseaeesenea 18 Additional Language Option siinse enie eera dasa e E AREE E EE E a a EE E E EE seid 21 Changing the OSD Languages l e aa a E a e a a aaa e one A aTe O ige 22 Troubleshooting ies isc ceca e020 oa st
30. utput Period 2 is downloaded iGen4 Dome Output Period 1 is downloaded Figure 2 9 Downloading AutoDome Device Settings 8 Proceed to Section 2 4 Uploading AutoDome or MIC Series 550 Firmware Files on page 12 Note The CTFID typically connects to an AutoDome in approximately 15 seconds but it can continue to attempt a connection for up to one minute Bosch Security Systems Inc Firmware Update Manual F 01U 097 269 4 0 2012 02 12 en Analog Camera Firmware Updates via the CTFID 2 4 Uploading AutoDome or MIC Series 550 Firmware Files The service packs are available on the Bosch Security Systems Web site Refer to the next section for instructions to upload firmware files to an AutoDome 100 Skip to Section 2 4 2 Uploading an AutoDome 600 or MIC Series 550 Service Pack on page 14 for information and instructions for uploading firmware files to an AutoDome 600 or to a MIC Series 550 Note When uploading a service pack to an analog camera you can choose to install the files which are automatically selected or skip a file by deselecting it If you choose to skip a file that is a newer version than the one already installed you will receive a warning that skipping a particular file may cause system instability 2 4 1 Uploading an AutoDome 100 Service Pack The upgrade process for an AutoDome 100 differs from the process to upgrade an AutoDome 600 The firmware update process for an AutoDome 100 requires you to upload o
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