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1. by the product falling Installation with a stand Attaching the TV to the Stand Installation with a wall mount Make sure you have all the accessories shown and that you assemble the stand following the provided assembly instructions English 12 Safety Precaution Securing the TV to the wall Caution Pulling pushing or climbing on the TV may cause the TV to fall In particular ensure your children do not hang on or destabilize the TV This action may cause the TV to tip over causing serious injuries or death Follow all safety precautions provided in the Safety Flyer included with your TV For added stability and safety you can purchase and install the anti fall device as described below Preventing the TV from falling These are general instructions The clamps screws and string are not supplied by Samsung They must be purchased separately We suggest consulting an installation service or professional TV installer for specific hardware and anti fall hardware installation 1 Put the screws into the clamps and firmly fasten them onto the wall Confirm that the screws have been firmly installed onto the wall You may need additional material such as an anchor depending on the type of wall 2 Remove the screws from the back centre of the TV put the screws into the clamps and then fasten the screws onto the TV again These screws may not be sup2. contact your local dealer The colours and shapes of the items differ with the model Cables not supplied with this product can be purchased separately Open the box and check for any accessory items hidden behind or inside the packing materials kx Warning Screens can be damaged from direct pressure when K y INN Don t Touch handled incorrectly We recommend lifting the TV at the edges UNA This Screen as shown i IMPORTANT INFORMATION If a television is not positioned in a sufficiently stable location it can be potentially hazardous due to falling Many injuries particularly to children can be avoided by taking simple precautions such as Using cabinets or stands recommended by the manufacturer of the television Only using furniture that can safely support the television Ensuring the television is not overhanging the edge of the supporting furniture Not placing the television on tall furniture for example cupboards or bookcases without anchoring both the furniture and the television to a suitable support Not standing the televisions on cloth or other materials placed between the television and supporting furniture Educating children about the dangers of climbing on furniture to reach the television or its controls English 3 Initial Setup When you turn on your TV for the first time it immediately starts the Initial Setup During Initial Setup connects to your network implements Smart Hub ag
3. lt x sna UHDTV Ultra High Definition 4K user manual Ng e Manual Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register Model Serial No PA Warning Important Safety Instructions Please read the Safety Instructions before using your TV CAUTION This symbol indicates that high voltage is present inside It is dangerous to make any SAMSUNG RISK OF ELECTRIC SHOCK DO NOT OPEN kind of contact with any internal part of this product CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO HU NOT REMOVE COVER OR BACK THERE ARE NO USER This symbol indicates that this product has SERVICEABLE PARTS INSIDE REFER ALL SERVICING TO included important literature concerning QUALIFIED PERSONNEL operation and maintenance The slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation To ensure reliable operation of this apparatus and to protect it from overheating these slots and openings must never be blocked or covered Do not place this apparatus in a confined space such as a bookcase or built in cabinet unless proper ventilation is provided Do not place this apparatus near or over a radiator or heat register or where it is exposed to direct sunlight Do not place vessels vases etc containing water on this apparatus as this can result in a fire or electric shock Do not expo
4. Reduce brightness and contrast to avoid the appearance of after images e Use all TV features designed to reduce image retention and screen burn Refer to the e Manual for details English 10 TV Installation Mounting the TV on a wall correctly mounted the TV may slide or fall and cause serious injury to a child or adult and serious damage If you mount this TV on a wall follow the instructions exactly as set out by the manufacturer Unless it is AN to the TV Installing the wall mount kit You can mount the TV on the wall using a wall mount kit sold separately Wall mount Bracket For detailed information about installing the wall mount see the instructions provided with the wall mount kit We recommend that you contact a technician for assistance when installing the wall mount bracket We do not advise you to do it yourself Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you choose to install the wall mount on your own English 11 VESA wall mount kit notes and specifications You can install your wall mount on a solid wall perpendicular to the fl plaster board contact your nearest dealer for additional information and result in severe personal injury oor Before attaching the wall mount to surfaces other than If you install the TV on a ceiling or slanted wall it may fall Product TV size in VESA screw hole specs C mm Standard Quan
5. and power plug readily accessible Do not allow children to hang onto the product Store the accessories battery etc in a location safely out of the reach of children Do not install the product in an unstable location such as a shaky shelf or a slanted floor or in a location exposed to vibration Do not drop or strike the product If the product is damaged disconnect the power cord and contact a service centre To clean this apparatus unplug the power cord from the wall outlet and wipe the product with a soft dry cloth Do not use any chemicals such as wax benzene alcohol thinners insecticide aerial fresheners lubricants or detergents These chemicals can damage the appearance of the TV or erase the printing on the product Do not expose this apparatus to dripping or splashing Do not dispose of batteries in a fire Do not short circuit disassemble or overheat the batteries There is danger of an explosion if you replace the batteries used in the remote with the wrong type of battery Replace only with the same or equivalent type WARNING TO PREVENT THE SPREAD OF FIRE KEEP CANDLES OR OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES English 2 What s in the Box Remote Control amp Batteries AAA x 2 Regulatory Guide User Manual Power Cord Warranty Card Not available in some locations Make sure that the following items are included with your TV If there are any items missing
6. escent lights or neon signs The colour and shape of the remote may vary depending on the model English 5 Connecting to a Network Connecting the TV to a network gives you access to online services such as Smart Hub as well as software updates Network Connection Wireless Connect the TV to the Internet using a standard router or modem Wireless IP Router or Modem with a DHCP Server The LAN Port on the Wall LAN Cable Not Supplied Network Connection Wired TV Rear Panel Connect your TV to your network using a LAN cable The TV does not support the network speeds less than or equal to 10 Mbps Use a Category 7 cable for the connection English 6 Mobile Network Availability depends on the specific model and area While connecting to the mobile network some functions might be unavailable Refer to the diagram and insert the Mobile Dongle sold separately into the USB port The Mobile Dongle must be connected to the TV in order to connect to the mobile network However the Mobile Dongle is sold separately and is not available from Samsung If you have any problems using online services please contact your Internet service provider When you use a large mobile dongle Data Card USB devices may not work properly due to interferences among the USB ports or the wireless network may not work properly due to interferences from the peripherals and surroundings In t
7. evious channel ala a Turns the sound on off Changes the current channel Adjusts the volume Launches Smart Hub applications Refer to the e Manual chapter Smart Features Displays the Channel List 5 Smart Hub Opens the OSD Menu mai the Electronic Programme Guide Quickly selects frequently used functions Displays information on the TV screen Exits the menu Moves the cursor selects the on screen menu items and changes the values shown on the TV s menu r E MANUAL EXTRA PIC SIZE PICTUREf AD SUBT XR E MANUAL Displays the e Manual SEARCH Run search function EXTRA Displays related information about the current programme AD SUBT Displays the Accessibility Shortcuts Use these buttons with specific features PSIZE PIC SIZE Changes the picture size Use these buttons according to the TE J P MODE PICTURE Changes the Picture Mode S MODE Displays a list of Sound Mode and lets directions on the TV screen Le gt C you change he mode The button names above may be differ from the actual names Returns to the previous menu Use these buttons according to the directions on the TV screen Installing batteries into the remote control Match the polarity of the batteries to the symbols on the battery compartment Use the remote control within 7m of the TV Bright light may affect the performance of the remote control Avoid using near bright fluor
8. g tips apply please visit www samsung com and click on Support or contact the call centre listed on the back cover of this manual This TFT LED panel is made up of sub pixels which require sophisticated technology to produce There may be however a few bright or dark pixels on the screen These pixels will have no impact on the performance of the product To keep your TV in optimum condition upgrade to the latest software Use the Update Now or Auto Update functions on the TV s menu MENU gt Support gt Software Update gt Update now or MENU gt Support gt Software Update gt Auto update Issues Solutions and explanations The TV is not powered on Make sure that the power cord is connected and that the remote has live batteries and is functioning properly If the power cord is properly connected and the remote control is operating normally there might arise a problem with the antenna cable connection or the cable set top box might not be turned on Check the antenna connection or turn on the cable satellite box The TV won t turn on Make sure that the AC power cord is securely plugged in to the TV and the wall outlet Make sure that the wall outlet is working Try pressing the button on the TV to make sure that the problem is not with the remote If the TV turns on refer to The remote control does not work below There is no picture video Check the cable connections Remove and reconnect all cables c
9. his case use a USB extension cable A Supported Telecom and Model Name For more information refer to the e Manual English 7 The e Manual The embedded e Manual contains information about the key features of your TV You can download and view a printable version of the e Manual on the Samsung website Displaying the e Manual e On the Standard Remote Control press the E MANUAL button e On the TV s menu select Support gt e Manual Using the buttons available on the main screen of the e Manual A Search Select an item from the search results to load the corresponding page Index Select a topic from the list to navigate to the relevant page Availability depends on the area or language O Recent pages Select a page The e Manual jumps to the selected page Accessing the associated menu screen from an e Manual topic page Try Now Allows you to access the corresponding menu item and try out the feature right away O Link Allows you to access the corresponding reference page The e Manual cannot be accessed from some menu screens Updating the e Manual to the latest version You can update the e Manual in the same way you update apps English 8 Troubleshooting and Maintenance Troubleshooting If the TV seems to have a problem first review this list of possible problems and solutions Alternatively review the Troubleshooting Section in the e Manual If none of these troubleshootin
10. ied technician should open this apparatus Be sure to plug in the power cord until it is firmly seated When unplugging the power cord from a wall outlet always pull on the power cord s plug Never unplug it by pulling on the power cord Do not touch the power cord with wet hands If this apparatus does not operate normally in particular if there are any unusual sounds or smells coming from it unplug it immediately and contact an authorised dealer or service centre Be sure to pull the power plug out of the outlet if the TV is to remain unused or if you are to leave the house for an extended period of time especially when children elderly or disabled people will be left alone in the house Accumulated dust can cause an electric shock an electric leakage or a fire by causing the power cord to generate sparks and heat or by causing the insulation to deteriorate Be sure to contact an authorised service centre for information if you intend to install your TV in a location with heavy dust high or low temperatures high humidity chemical substances or where it will operate 24 hours a day such as in an aerial port a train station etc Failure to do so may lead to serious damage to your TV Use only a properly grounded plug and wall outlet An improper ground may cause electric shock or equipment damage Class Equipment only To turn off this apparatus completely disconnect it from the wall outlet Be sure to have the wall outlet
11. kg Model Name UA50JU6400 UA55JU6400 Screen Size Diagonal 126 cm 139 cm Sound Output 10W x2 Dimensions W x H x D Body 112 89 x 65 44 x 6 32 cm 124 26 x 71 84 x 6 32 cm With Stand T type 112 89 x 68 86 x 25 46 cm 124 26 x 76 34 x 26 75 cm Weight Without Stand 12 2 kg 15 0 kg With Stand T type 14 4 kg 17 3 kg Model Name UA60JU6400 UA65JU6400 UA75JU6400 Screen Size Diagonal 152 cm 164 cm 189 cm Sound Output 10W x 2 Dimensions W x H x D Body 136 36 x 78 95 x 6 40 cm 146 35 x 84 45 x 6 46 cm 168 89 x 97 22 x 6 60 cm With Stand T type 136 36 x 83 41 x 31 68 cm 146 35 x 88 91 x 31 68cm 168 89 x 103 44 x 35 53 cm Weight Without Stand 20 9 kg 23 7 kg 36 5 kg With Stand T type 24 7 kg 27 5 kg 42 5 kg English 14 Specifications Display Resolution 3840 x 2160 Environmental Considerations Operating Temperature 10 C to 40 C 50 F to 104 F Operating Humidity 10 to 80 non condensing Storage Temperature 20 C to 45 C 4 F to 113 F Storage Humidity 5 to 95 non condensing Stand Swivel Left Right o Model Name UA40JU6400 UA48JU6400 Screen Size Diagonal 102 cm 121 cm Sound Output 10W x 2 Dimensions W x H x D Body 91 77 x 53 57 x 6 26 cm 108 71 x 63 09 x 6 33 cm With Stand V type 91 77 x 59 92 x 28 81 cm 108 71 x 69 46 x 31 05 cm Weight Without Stand 7 7 kg 11 4 kg With Stand V type 8 6 kg 12 4 kg Model Na
12. me UA50JU6400 UA55JU6400 Screen Size Diagonal 126 cm 139 cm Sound Output 10W x 2 Dimensions W x H x D Body 112 89 x 65 44 x 6 32 cm 124 26 x 71 84 x 6 32 cm With Stand V type 112 89 x 70 64 x 31 05 cm 124 26 x 78 17 x 31 05 cm Weight Without Stand 12 2 kg 15 0 kg With Stand V type 13 2 kg 16 0 kg The design and specifications are subject to change without prior notice For information about the power supply and about power consumption refer to the label attached to the product English 15 Decreasing power consumption When you shut the TV off it enters Standby mode In Standby mode it continues to draw a small amount of power To decrease power consumption unplug the power cord when you don t intend to use the TV for a long time Licences o DOLBY Ne eit PLUS S dts MOL Premium Sound 5 1 O VX HEADPHONE HD Va N Homi The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries For India only This product is ROHS compliant This marking on the product accessories or literature indicates that the product and its electronic accessories should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of was
13. onnected to the TV and external devices Set the video outputs of your external devices Cable set top box DVD Blu ray etc to match the TV s input connections For example if an external device s output is HDMI connect it to an HDMI input on the TV Make sure that your connected devices are powered on Be sure to select the correct input source Reboot the connected device by unplugging it and reconnecting the device s power cable The remote control does not Replace the remote control batteries Make sure that the batteries are installed with work their poles in the correct direction Clean the sensor s transmission window on the remote Try pointing the remote directly at the TV from 1 5 1 8 m away The Cable or set top box remote Programme the cable or set top box remote control to operate the TV Refer to the control doesn t turn on off the TV Cable or set top box user manual for the SAMSUNG TV code or adjust the volume English 9 Eco Sensor and screen brightness Eco Sensor adjusts the brightness of the TV automatically This feature measures the light in your room and optimises the brightness of the TV automatically to reduce power consumption If you want to turn this off go to MENU gt System gt Eco Solution gt Eco Sensor If the screen is too dark while you are watching TV in a dark environment it may be due to the Eco Sensor Do not block the sensor with any object This can decrea
14. ort EGYPT 08000 7267864 www samsung com eg support 16580 ALGERIA 021 36 11 00 www samsung com n africa support IRAN 021 8255 CE www samsung com iran support SAUDI ARABIA 8002474357 www samsung com sa support www samsung com sa en support English PAKISTAN 0800 Samsung 72678 www samsung com pk support TUNISIA 80 1000 12 www samsung com n africa support U A E 800 SAMSUNG 800 726 7864 OMAN 800 SAMSUNG 800 726 7864 3 KUWAIT 183 CALL 183 2255 www samsung com ae support English BAHRAIN 8000 GSAM 8000 4726 www samsung com ae_ar support Arabic QATAR 800 CALL 800 2255 TURKEY 444 77 11 www samsung com tr support JORDAN 0800 22273 www samsung com Levant support English 06 5777444 SYRIA 18252273 www samsung com Levant support English MOROCCO 080 100 22 55 www samsung com n africa support 2015 Samsung Electronics Co Ltd All rights reserved BN68 07235A 03
15. plied with the TV For a 40 75 inch model purchase M8 screws 3 Connect the clamps fixed onto the TV and the clamps fixed onto the wall with a durable heavy duty string and then tie the string tightly Install the TV near to the wall so that it does not fall backwards Connect the string so that the clamps fixed on the wall are at the same height as or lower than the clamps fixed on the TV Untie the string before moving the TV 4 Make sure that all connections are properly secured Periodically check the connections for any sign of fatigue or failure If you have any doubt about the security of your connections contact a professional installer Arranging the cables with the Cable guide English 13 Specifications and Other Information Specifications Display Resolution 3840 x 2160 Environmental Considerations Operating Temperature 10 C to 40 C 50 F to 104 F Operating Humidity 10 to 80 non condensing Storage Temperature 20 C to 45 C 4 F to 113 F Storage Humidity 5 to 95 non condensing Stand Swivel Left Right o Model Name UA40JU6400 UA48JU6400 Screen Size Diagonal 102 cm 121 cm Sound Output 10W x 2 Dimensions W x H x D Body 91 77 x 53 57 x 6 26 cm 108 71 x 63 09 x 6 33 cm With Stand T type 91 77 x 58 22 x 24 16 cm 108 71 x 67 68 x 25 46 cm Weight Without Stand 7 7 kg 11 4 kg With Stand T type 9 4 kg 13 6
16. reements links to the source of your live TV signal and sets up control of your cable or set top box To learn more about operating your TV launch the TV s built in e Manual after you have completed the Initial Setup For Information about the e Manual see The e Manual on page 8 Password Change System gt Change PIN Changing the TV s password 1 2 Run Change PIN and then enter the current password in the password field The default password is 0 0 0 0 Enter a new password and then enter it again to confirm it The password change is complete If you forgot your PIN code press the buttons in the following sequence to reset the PIN to 0 0 0 0 In Standby mode MUTE 8 2 4 POWER On Using the TV Controller You can use the TV Controller on the back of the TV instead of the remote control to control most of the functions of your TV 63 Opens Smart Hub Control Menu ON Opens the menu 2 Selects a source Turns off the TV Control Stick The Control Stick is located on the lower left corner of the back of the TV SAMSUNG Remote control sensor English 4 The Standard Remote Control ee SOURCE f e HG Displays and selects available video Turns the TV on off sources SPORTS Turns the Sports Mode on or off Gives direct access to channels Alternately selects Teletext ON Double Mix or OFF TTX MIX PRE CH Returns to the pr
17. se picture brightness Caring for the TV Ifa sticker was attached to the TV screen some debris can remain after you remove the sticker Please clean the debris off before watching TV The exterior and screen of the TV can get scratched during cleaning Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches Do not spray water or any liquid directly onto the TV Any liquid that goes into the product may cause a failure fire or electric shock Turn off the TV then gently wipe away smudges and fingerprints on the screen with a micro fiber cloth Clean the body of the TV with a soft cloth dampened with a small amount of water Do not use flammable liquids benzene thinners etc or a cleaning agent For stubborn smudges spray a small amount of screen cleaner on the cloth Still image warning Avoid displaying still images such as jpeg picture files still image elements such as TV channel logos stock or news crawls at the screen bottom etc or programmes in panorama or 4 3 image format on the screen If you constantly display still pictures it can cause image burn in on the LED screen and affect image quality To reduce the risk of this adverse effect please follow the recommendations below e Avoid displaying the same TV channel for long periods e Always try to display any image in full screen Use the picture format menu of the TV set for the best possible match e
18. se this apparatus to rain or place it near water near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool etc If this apparatus accidentally gets wet unplug it and contact an authorised dealer immediately This apparatus uses batteries In your community there might be environmental regulations that require you to dispose of these batteries properly Please contact your local authorities for disposal or recycling information Do not overload wall outlets extension cords or adaptors beyond their capacity since this can result in fire or electric shock Power supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon or against them Pay particular attention to cords at the plug end at wall outlets and at the point where they exit from the appliance To protect this apparatus from a lightning storm or when left unattended and unused for long periods of time unplug it from the wall outlet and disconnect the antenna or cable system This will prevent damage to the set due to lightning and power line surges Before connecting the AC power cord to the DC adaptor outlet make sure that the voltage designation of the DC adaptor corresponds to the local electrical supply Never insert anything metallic into the open parts of this apparatus This may cause a danger of electric shock To avoid electric shock never touch the inside of this apparatus Only a qualif
19. te and recycle them responsibly to promote the sustainable reuse of material resources For more information on safe disposal and recycling visit our website www samsung com in or contact our Helpline numbers 18002668282 180030008282 English 16 This page ts intentionally left blank Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products please contact the SAMSUNG customer care centre Country Customer Care Centre T Web Site SINGAPORE 1800 SAMSUNG 726 7864 www samsung com sg support AUSTRALIA 1300 362 603 www samsung com au support NEW ZEALAND 0800 726 786 www samsung com nz support VIETNAM 1800 588 889 www samsung com vn support THAILAND 0 2689 3232 www samsung com th support 1800 29 3232 MYANMAR 95 01 2399 888 www samsung com support MALAYSIA 1800 88 9999 www samsung com my support 603 77137477 Overseas contact INDONESIA 021 56997777 www samsung com id support 08001128888 PHILIPPINES 1 800 10 7267864 PLDT www samsung com ph support 1 800 8 7267864 Globe landline and Mobile 02 4222111 Other landline TAIWAN 0800 329999 www samsung com tw support JAPAN 0120 363 905 www samsung com jp support INDIA 1800 3000 8282 Toll Free www samsung com in support 1800 266 8282 Toll Free BANGLADESH 9612300300 www samsung com in support SRI LANKA 94117540540 www samsung com supp
20. ti Family inches A B in millimetres Screw ty 40 200 x 200 UHD TV 13 8 21 4 M8 4 48 75 400 x 400 A Do not install your wall mount kit while your TV is turned on This may result in personal injury from electric shock e For wall mounts that do not comply with the VESA standard screw specifications the length of the screws may differ depending on the wall mount specifications e Do not fasten the screws too firmly This may damage the product or cause the product to fall leading to personal injury Samsung is not liable for these kinds of accidents e Samsung is not liable for product damage or personal injury when a non VESA or non specified wall mount is used or the consumer fails to follow the product installation instructions e Do not mount the TV at more than a 15 degree tilt e Always have two people mount the TV onto a wall Providing proper ventilation for your TV When you install your TV maintain a distance of at least 10 cm between the TV and other objects walls cabinet sides etc to ensure proper ventilation Failing to maintain proper ventilation may result in a fire or a problem with the product caused by an increase in its internal temperature When you install your TV with a stand or a wall mount we strongly recommend you use parts provided by Samsung Electronics only Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused
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