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PIMEX MailExpress User Manual

1. 59 www pimexonline com 000 0000 Printed in U S A 60
2. Sincerely Ron Stark Committee Chairman O Save changes to the original file Method Prior to sending your email you ll have an opportunity to dictate whether the mes sage is to be sent to each recipient with personalization or as one Blind CC BCC to undisclosed recipients or to a generic group name such as Rules Committee Message Subject Home and Garden Subscnp Source File r emat txt Attachments Form 221 pdf Form 218 pdf BCC to pmegQpimexonline com Reply to pimex pimexonhne com Send Method Individual E mails Settings Text Method To change or view these settings click the Method command on the Message pane This will display the Method dialogue box shown below Send Method BCC no message personalization v Send To undisclosed recipients E mail Address BCC per e mail Send Method The default send method is Individual E mails When this method is used a separate e mail will be sent to each destination in your mailing list If you don t need to personalize every e mail and wish to significantly speed up the mailing pro cess select the BCC no message personalization method from the drop down list for Send Method Then provide values for the remaining settings in the dialogue Message Setup 19 20 Chapter 3 Send To The default value for this is undisclosed recipients This could the name of your mailing list Board of Directo
3. Batch sss 39 O E 40 Resend Faldas ana BRE he daa 40 Stop Sending citas 40 Successful Send ie tret rette o ee Re reip Ee ea Pe oe pibe ipd 4 DUNN EC dara 43 Chapter 7 Advanced Edition cccccononooonnncncnnnnnnncnnnnnnnnnnos 43 Screen Differences in Advanced Edition sss 43 Attachments aro od 45 Backup Workspage ccccccecessessecseecsecceeseceecesecneceseeeceeeeeeeeeseeeeaeeaeesaeeaeeaees 47 Restore Workspace eae et a THREE e ates 48 Chapter 8 Troubleshooting Tips 51 CHAPTER Introduction About PIMEX MailExpess PIMEX MailExpress is a bulk mail program that gives you a powerful and efficient way to teach your customets and contacts via e mail It s perfect for individuals or businesses intending to send out newsletters announcements business notices and other essential information All that s needed is a text flat ASCII file containing a list of email addresses This utility is Freeware It was designed for Windows 95 98 ME NT 2000 XP Vista and requires a SMTP Server hosted by most Internet Service Providers or ISPs Each message can be personalized so all addressees will receive letters intended for them only And best of all the contact list can be created by PIMEX from any address book or distribution list simply with a couple of mouse clicks Note PIMEX MailExpress will not work with AOL or web based Yahoo Hot
4. Cmos ee Enter appropriate settings for all fields in the Connections Settings dialog as follows B SMTP Server The name or IP address of your outgoing e mail server for exam ple mail spring mail 1 com If you do not know what this is then you should contact your Internet Service Provider ISP or network administrator You can also check your current e mail software setup For Outlook 2003 users you should go to the Tools Menu click E Mail Accounts select View or change existing e mail accounts click on Next and then Change The SMTP Server information can be seen in the Outgoing Mail SMTP field In Outlook Express 5 and 6 you should go to Tools Menu and click on Accounts click the Properties button and then click Servers tab See the Outgoing Mail SMTP field for the SMTP Server information For Netscape Messenger go to the Edit menu click preferences Mail amp Newsgroups then Mail Servers menu Details are available in the Outgoing Mail SMTP Server field Note If you are connected to Microsoft Exchange Server enter its name instead of the SMTP Server name for example pamail02 pimexonline local Under authentication enter your Microsoft Exchange Server login parameters user name and password If you are not sure what they are contact your network administrator Port Number The value is typically 25 or 465 This can be verified in the advanced settings section of your current e mail prog
5. Please search the Internet for the error message text to learn about possible causes If you don t find a solution that works for you contact your ISP or net work administrator Problem I entered my SMTP Server and User information but when I click on Test Connection I get an error Possible Causes and Solutions E Double check your account settings in your primary e mail program Often incoming POP3 e mail server requires authentication password while SMTP server does not If SMTP Server requires authentication box is clear in your e mail program uncheck it in MailExpress as well E Contact your ISP or network administrator and verify your outgoing e mail settings B Check if SMTP server requires SSL connection Problem Test Connection works fine but when I try to send e mails I get an error on a first message Possible Causes and Solutions B Your SMTP Server may require authentication in order to send e mails See topic above for possible solutions E Your email server may require a login to the incoming POP3 e mail server in otder to send e mails this is quite typical for educational networks and can be verified with your network administrator MailExpress currently does not support this option Try to use your home or business ISP for bulk e mails Troubleshooting Tips 51 52 Chapter 8 4 Problem After first few e mails are successfully sent I start getting a fail ure on every e mail or an error messag
6. email to be sent Command Menu The Command Menu occupies the right hand side of the Email pane and provides additional commands that you use to direct the transmission of emails as well as links to additional information about PIMEX MailExpress includ ing Wi Help provides access to the electronic version of this manual M Advanced Edition offers the option to purchase a full featured version of MailExpress B PIMEX Online provides a link to http www pimexonline com E About displays MailExpress program and PIMEX company information Status Bar The Status Bar is located at the bottom of the MailExpress window It is divided into three sections from left to right message status icon area shows the number of sent unsent and failed messages from the most recent transmission record position indicator area shows the position in the mailing list of the recip ient that is selected in the Mailing List pane For example 2 2 in the record posi tion indicator of the sample status bar below indicates record two of two command message area shows the description of any command s purpose if you pause over the command with your cursor 2 2 Sends e mail to addresses that previously failed Upgrading To Advanced Edition If you like the functionality of PIMEX MailExpress but want to expand its possibili ties you can buy the Advanced Edition The Advanced Edition of PIMEX MailEx press can send up to 20 000 e mail me
7. if you have added individual recipi ents to the list via the Add command or have modified some using the Edit com mand Clear The Clear command removes all recipients from the Mailing List pane Add The Add command allows you to add individual recipients to the list in case they are not included in the imported mailing list file If you select this command you ll be prompted to enter the email address along with any parameters you wish to use in Mailing List Setup 27 order to personalize your message You will be presented with the Add Recipient dia logue box Edit The Edit command allows you to change the values of a recipient in the Mailing List Pane To Edit a recipient 1 Single click the recipient to highlight it 28 Chapter 4 2 Click the Edit command You ll be presented with the Edit Destination dialogue box Edit Destination E Mail Address jmcclareydirishgifts coml Parameter 1 John McClarey Jr Parameter 2 Allure Parameter 3 16 04 3 Make your changes and click OK Alternatively you can simply double click the recipient in the Mailing List pane in otder perform the same edit operation Note Editing a recipient in the Mailing List pane does not physically change the recipient data on the imported file unless you subsequently Export the mailing list to a file Rather it only will be updated in active reci ient list of the Mailing List pane Delete The Delete comman
8. message 8 panes window 8 parameters 6 17 21 Pause setting Connections 52 PIMEX Online 8 POP3 server 51 Preview HTML 35 Previewing 31 Previewing HTML 35 previewing HTML 17 Q quotes double in parameters 22 R recipients 25 recipients editing 29 Reconnect setting Connections 52 record position indicator area 9 Requirements system 8 Resend Failed command 40 S Send All Remaining command 25 39 Send Method 19 Send Method Message pane setting 19 Send Selected command 40 Send To 20 Send To Method Message pane setting 20 Sending Your Message 39 43 Settings authentication SMTP server requires 13 Batch 14 Delay 13 Headers Message Pane 15 Message Pane 15 One batch of e mails per session 13 Pause 13 Port Number 13 Reconnect 13 Send Method Message Pane 19 SMTP server requires SSL connection 13 Text command Message Pane 18 Timeout 13 Your E Mail 13 Your Name 13 Settings connection 11 Setup 11 SMTP 12 51 52 SMTP Server 12 52 SMTP server requires SSL connection 13 Socket error 51 SPAM 52 SSL 51 SSL connection support 5 Status Bar 8 Status message 30 Stop Sending 40 style sheet cascading 17 Successful Send 41 T tags HTML 37 Test Connection 14 51 Text Only 16 Troubleshooting 51 txt files 16 U URL for inserted images 17 57 Y Your E Mail setting Connection pane 13 Your Name setting Connection pane 13 58
9. renewing your subscription to Allure magazine online at the SunriseMedia website Your credit card was charged the following amount 16 04 Sincerely Your Subscription Management Team SL Sunrise Media Inc A m lt lt Prior Next gt gt Close Use the Next and Prior buttons to cycle forward and backward through the recipi ents in preview mode Click the Close button to exit preview mode and return to PIMEX MailExpress Note If you need to insert a parameter inside an HTML tag 1t must be surrounded by square brackets For example the following fragment lt a href http www website com feedback asp e 0 amp n 1 gt would be converted to Message Review 37 lt a href http www website com feedback asp e jmccalareyGirishgifts com amp n John McClarey Jr gt 38 Chapter 5 CHAPTER Sending Your Message The Command Menu When you re ready to start transmitting your email messages your focus should be directed to a series of commands that are listed on the upper portion of the Com mand Menu Those commands ate E Send All Remaining Send Next Batch W Send Selected E Resend Failed E Stop Sending Send All Remaining Send Next Batch After all required parameters have been set and a list of e mail addresses has been imported the Send All Remaining or Send Next Batch if One batch of emails per session is checked off in the Connection Settings dialogue command in the Comm
10. send up to 20 000 e mail messages at a time a ability to send an unlimited number of file attachments E ability to Blind CC BCC every email to up to 100 destinations a ability to backup and restore your workspace connection settings e mail list and message Screen Differences in Advanced Edition Once you upgrade to Advanced Edition you ll immediately notice two changes in the user interface 1 The addition of an Attachments option on the Message Pane shown below Message Subject Thank You For Your Subscr Source File HTMLFile html attachments 345 pd BCC to Reply to Send Method Individual E mails Settings Text Method 43 44 Chapter 7 Attachments can be designated by selecting the Settings command from the Message Pane See See Settings on page 15 of Chapter 3 2 The addition of Backup Workspace and Restore Workspace to the Command Menu shown below HTML Preview Export Log Backup Workspace Restore Workspace Help PIMEX Online About Exit Use the Backup Workspace command to create an archive copy of yout current settings including Wi message settings pertaining to the current message E the mailing list designated for the current message E the contents of the current message Your workspace archive file is useful as a security measure if saved to an external storage device or second drive giving you backup copy in case of an emergency or a copy that you c
11. the following a Error Connection could not be e ablished Please verify the settings atid try again Error Socket Error 10054 Connection reset by peer For a possible solution see Appendix Troubleshooting Tips in Help CHAPTER Message Setup The Message Pane After configuring your Connection parameters it s time to focus on the actual email to be sent Settings By clicking on the Settings command within the Message pane you can set values that will affect not only the content but also the behavior of the message Message Subject Home and Garden Subscnp Source File r_email txt Attachments Form_221 pdf Form_218 pdf BCC to pmedDpimexonine com Reply to pimex pinexonhne com Send Method Individual E mails Text Method Message Setup 15 Clicking on Settings on the Message pane will display the Message Settings dialogue Message Settings IS subject Monthly Newsletter Message File C Documents and Setti Sitler txt BCC every e mail to E mail Address O Reply to is different from sender E mail Address The following parameter is a person s name 1 E In the Message Settings dialogue you provide the Subject line and a Message File both are required and set other optional parameters The message file can be either an ASCII text file or a HTML document and contains the body of the email you are broadcasting E Ax file message can be typed in Windows Not
12. Advanced Edition sse 9 Chapter 2 System Setup and Configuration 11 The Connection Pane e ii die 11 Inf m 11 Test Connection sie iere eer HR E OSEE PW FREE Ges den 14 Chapter 3 Message Setup ccce 15 The Message Pane 1er erkennt ebbe then sa tabe erit anat nennen 15 SSL OS ADAM 15 HTML Restrictions enne nhe 16 hn m 17 MCX 18 Method e NE LL LIS 19 Chapter 4 Mailing List Setup eeesss 21 The Mailing List Patie ricette eder iacere tasso PLU eaa etd deb da 21 A UN D TTL TEILT 21 Importing a Mailing List iia e Ee Re o EE Reese tud 22 EXAMPLE 22 Commands Available in the Mailing List Pane oooooococnnnnioninnnocincnconcocnonncnnno 26 ln E 26 EXPO ratita 27 POG ratico 27 O 28 ug ccr 29 Message Status Icons entrer resonet eo e oe bae petes 30 Chapter 5 Message Review eene 31 The E Mail Panes dot ER a 31 Example Previewing the Raw email text eseseeeeeet 31 Example Previewing the Email After Substitution eese 32 HTME PE GVIeW ioco daa ia dai 35 Chapter 6 Sending Your Message 39 The Command Menu bte rti tmr eae ehe 39 Send All Remaining Send Next
13. PIMEX MailExpress PIMEX MailExpress User Manual Includes Installation setup and usage instructions PIMEX MailExpress PIMEX MailExpress User Manual Includes Installation setup and usage instructions PIMEX Group LLC The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement Copyright Notice Copyright O 2002 2008 PIMEX Group LLC All rights reserved Under the copy right laws this manual may not be copied in whole or in part without the written consent of PIMEX Every effort has been made to ensure that the information in this manual is accurate PIMEX is not responsible for printing or clerical errors PIMEX Group LLC PO Box 1732 Livingston NJ 07039 USA http www pimexonline com Portions of Internet Direct Component Suite Indy are Copyright 1993 2005 Chad Z Hower Kudzu and the Indy Pit Crew http www indyproject org Contents A A BN ater 3 Chapter 1 Introduction cociccinicincinnicncnonaranonnacanndandcanasinodanectesenas 5 About PIMEX MallEXxpess racer re iater setti nest aree reg eed senes 5 What s NOW eese Ie TI E 5 How it WOEES 2 ore e rage i ee FR RU d Eee a ee PH ER 6 Skills Needed iii Ee e de d d He pe UR iaa 6 Installation irri ame ideo 7 System Requirements ierit etn repre ridere tei entres ree sido PUE 8 The PIMEX MailExpress User Interface seen 8 Upgrading To
14. S 17 CSV 6 21 40 D Delete recipient 26 download PIMEX software 7 E Edit Mailing List command 26 Email 8 E mail Address 20 E Mail Pane 31 Example previewing 32 Excel 6 Export Log 40 41 Export from Excel 6 Export Mailing List 26 F failures sending 39 faulures resending 40 55 filtering Anti SPAM 52 frames 17 freeware 5 G graphics previewing in emails 37 H Headers button 17 Help 8 HTML 16 HTML editor 16 CoffeeCup HTML Editor 16 Microsoft FrontPage 16 Microsoft Word 16 Outlook Express 16 HTML Preview 35 hyperlinks 37 I image url 17 Import 26 import from Excel 6 Importing 22 Installation 7 Interface user 8 interrupt transmission 40 Introduction 5 IP address setting SMTP Server 12 ISP 12 51 52 L Log Export 40 M Mailing 21 Mailing List importing to 23 Mailing List pane 21 Mailing list pane 8 Message File 16 Message Pane 15 BCC per email 20 E mail Address 20 Method 15 Message pane 8 message pane text 18 Message Status 9 Icons 30 Message sending 39 messages resending failed 40 Microsoft Exchange Server 12 N Netscape 12 Netscape Messenger 12 Newsgroups 12 Notepad 6 16 21 O One batch of e mails per session 13 outgoing email server 12 Outlook 12 Outlook Express 12 P pam 6 Pane 31 pane 31 message 15 panes connection 8 email 8 56 mailing list 8
15. a n O c Note The Remove and Clear buttons are available in the above dialog in case you wish to modify the attachment list Backup Workspage To back up your current workspace 1 select Backup Workspace from the Command Menu 2 navigate the the drive or directory where you wish to place your data 3 Supply a meaningful name for the file Advanced Edition 47 48 Chapter 7 Backup Workspace Data ax My Recent Documents 2 Desktop My Documents My Computer File name Save as type M yN etwork NPW ThankYou January 2009 Workspace Files pmw 4 click the Open button to complete the backup Restore Workspace To restore or open a previously saved workspace 1 Select Restore Workspace from the Command Menu 2 Navigate the the drive or directory containing the workspace file 3 Select the file Look in Cj Data y ope My Recent Documents 2 Desktop My Documents My Computer File name NPW ThankYou January 2008 pmw y _MyNetwok Fllsoflype WokspceFisCom lr Cancel 5 Click the Open button to complete the restore Advanced Edition 49 50 Chapter 7 CHAPTER Troubleshooting Tips 1 N Problem I receive an error with a specific number for example Socket error 10060 Solution This error is NOT generated by MailExpress It is reported by your SMTP server
16. ameters and can create multiple list files with a predefined number of lines 200 in each file for example PIMEX is available for a free download at http www pimexon line com This input file must be an ASCII text file containing up to 200 lines Free Edition or 20 000 lines Advanced Edition Important Each line must start with a mandatory e mail address Parameters PIMEX MailExpress allows you flexibility in personalizing your messages by accept ing extra parameters from the message file in addition to the email addresses Use the following guidelines when using parametets E The email addresses imported into MailExpress can be followed by as many as 9 optional parameters E fused these parameters must immediately follow the email address and be sep atated by commas tabs or semicolons Mailing List Setup 21 22 Chapter 4 E Ifany of the parameters contain commas or double quotes James Sterner Jr for example they must be surrounded by double quotes James Sterner Jr for example The recipient information then should be in the following format address paraml param2 param3 param8 param9 Importing a Mailing List Once you have exported your mailing list data from whatever application you re using the process of importing it into PIMEX MailExpress is a simple one Example As an example assume the following is the contents of a CSV file called Business csv which you will use as y
17. an take to a remote PC or portable computer for offsite work To save message settings e mail list and message file select Backup Work space from the command menu enter a file name and press the Save button To restore a previously saved workspace select the Restore Workspace com mand select the file you want to restore select restore options and click the Proceed button Attachments To add attachments to your email 1 Select Settings from the Message Pane You ll be presented with the Message Set tings dialog add Remove Clear Advanced Edition 45 2 Click the Attachments Add button to display the Add Attachments dialog Navi gate your way to the folder containing the file you wish to attach Add Attachments ES Look in Data x e E EF expoty csv Business csv My Recent E ThankYou txt Documents JHTMLFile html Business xlsx E MailingList txt E LoremIpsum txt Y 6 Docum My Computer e File name New Microsoft Office Excel Worksheet xlsx y My Network Files of type All Files 7 ix 46 Chapter 7 3 Select your file and press the Open button to complete the attachment of the file Your file name will appear in the Attachments list Click OK to complete the action Subject Thank You For Your Subscription Message File FIXTWRAFrameMake AHTMLFile htrml FNTWRNFrameMake AHTMLFile html G la Remove de
18. and Menu will become enabled Send All Remaining Send Next Batch If you click on Send All Remaining the status bar on the bottom of the screen will display the progress of the transmission If there are failures after the job is completed you can click on Resend Failed to auto matically resend them You can also manually select one or more lines in the Mailing List pane and select the Send Selected command after fixing the cause of the error Sending Your Message 39 40 Chapter 6 To reset the status of selected items to Not Sent right click on a highlighted item and choose Reset status to Not Sent from the pop up menu To highlight all items in the Mailing List right click on the list view and choose Select All Send AlLBemaining from the menu Send Selected When the entire transmission is completed you can export the log file in comma separated values CSV format which can be opened and printed by any spreadsheet application Microsoft Excel for example or any text editor To export the log select on Export Log in the Command Menu and enter the file name PS Send Selected Send Selected Resend Fallad At any point after all required parameters have been set and a list of e mail addresses has been imported you can select one or more recipients for immediate sending Use combinations of CTRL SHIFT and left click to pick adjacent and non adjacent individual recipients and or groups as y
19. ced Edition only Click on the Add button to add file attach ments BCC Every e mail to Check this box and enter an e mail address below if you want a copy of each e mail to be sent to that address This address will be invisible to other recipients Reply to is different from sender Check this box and enter an e mail addressin the box below it if you want a teply address to be different from the value of Your E Mail entered in Settings in the Connection box Latet if any recipient clicks on Reply this address will appear in the To box The following parameter is a person s name If your Mailing List contains multiple columns parameters all columns starting with the second one are treated as parame ters If one of the parameters is a person s name you can check this box and enter the parameter number next to it MailExpress will then add the person s name to the email header To section and your messages will look more personal for exam ple To Clay Tinsley lt ctinsley airborn net gt Headers To adjust message headers click on the Headers button in the lower right corner This option is recommended for advanced users only Message Setup 17 18 Chapter 3 Text In the event you wish to edit the body of the Message File prior to sending use the Text command on the Message pane Subject Home and Garden Subscnp Source File r_email txt Attachments Form_221 pdf Form_218 pdf BCC to pme pme
20. d allows you to remove individual recipients from the list To delete a recipient 1 Single click the recipient to highlight it Mailing List Setup 29 2 Click the Delete command You will be prompted to confirm deletion 9 Are you sure you want to remove the selected item s from the list 3 Click Yes to confirm Note Deleting a recipient from the Mailing List pane does not physically remove the recipient from the imported file unless you subsequently Export the mailing list to a file Rather it only will be removed from the active list in the Mailing List pane Message Status Icons The leftmost column of the Mailing List pane contains an icon that reflects the cur rent status of each individual email Status Icon Meaning Ready to send B Failed Sent v Table 1 Message Status Icons 30 Chapter 4 CHAPTER Message Review The E Mail Pane The E mail pane serves two purposes Wi To provide a view of the raw email message before substitution is performed on the input parameters 0 1 2 for example This view is available if a source file is not yet designated in the Message pane or if a source file is designated but no recipients are selected highlighted in the Mailing List pane E To provide a preview of the email after substitution of the parameter values This view shows you what the recipient will actually see and is possible when the Source File is designated and rec
21. e kept at 25 or under For cable or DSL connections you should be able to push this much higher This setting may need a bit of tweaking to obtain the best results Pause s Pause in seconds before each reconnection is made value from 1 to 5 seconds should be appropriate One batch of e mails per session If your Internet Service Provider has a limit on the number of e mails you can send in a certain period of time this option may become handy For example if the limit is 100 e mails per hour you should check this box and set the number in the Batch msg dropdown list to 100 After you close this dialog box the Send All Remaining option in the E Mail window System Setup and Configuration 13 14 Chapter 2 will change to Send Next Batch and the program will automatically stop each time after 100 e mails have been sent Every subsequent batch will have to be manually restarted at any time E Batch msg Determines how many e mails will be sent after you click on Send Next Batch option Test Connection To make sure that the settings you have entered are valid click on Test Connection This will allow you to connect to your SMTP server using the settings you have just entered If the connection is successful you ll be presented with the following mes sage m Information i Connection successfully verified In the event of an unsuccessful connection attempt you ll be presented with a mes sage similar to
22. e pops up Possible Causes and Solutions The most probable source of this type of error is an anti virus program installed on your PC or on your SMTP Server E If the error you see mentions your anti virus program it may be set up to block the connection after a certain number of e mails within a certain time frame Check the settings in your anti virus program and disable this option while sending bulk e mails B Your SMTP Server may be equipped with anti SPAM features and it may reject e mails or break the connection if the number of e mails exceeds a cer tain number within a certain time frame or per one connection Wi Try to adjust Reconnect and Pause settings in the Connection box For exam ple if your SMTP Server only accepts up to 15 messages per minute you need to set Reconnect to every 15 messages and Pause to about 40 seconds If the limitation is on a per connection basis you don t need to increase the pause B If your SMTP Server is tuned to accept a limited number of e mails per hour you may need to use batch mode in Connection settings and manually restart the process every hour WM Ifthe error message you receive has a number assigned to it try to search the Internet on this particular error You may be able to learn more about the cause and find a workaround suggested by others E Finally try to contact your ISP and inquire as to limitations on outgoing e mails Problem Some e mails do not reach t
23. epad or any word processor In the latter case make sure you save it as Text Only txt before importing it into MailExpress W A HIML message can be created in a word processor or a HTML editor like Microsoft Word Microsoft FrontPage CoffeeCup HTML Editor etc You can even create your HTML formatted message in Outlook Express if there is no need for tables HTML Restrictions The following restrictions apply if the Message File is in HTML format E The File must be a single htm or html file with no links to other files images logos html documents located on a local drive If you need to insert an image 16 Chapter 3 file the file must be located on a web server web site and have a valid URL for example http www pimexonline com images P5 jpg B The file cannot contain frames E The file cannot reference external CSS cascading style sheet files located on a local drive Note We strongly recommend that you test the HTML message appearance after it is imported by clicking on HTML Preview in the E Mail window See Chapter 5 Example Previewing the Email After Substitution on page 32 If it is not formatted correctly you will need to make the necessary changes and then re import it again The message as well as a subject can contain up to nine optional parameters 1 2 3 Y9 if you want to personalize your e mail for each addressee see Chap ter 4 Parameters on page 21 Attachments Advan
24. has been designated and your recipient list is loaded Send All Remaining Help Advanced Edition PIMEX Online About Exit Mailing List Setup 25 26 Chapter 4 Also notice that at the bottom of the Mailing List pane the Import Export Clear and Add commands are now shown in bold indicating that they also are available The Edit and Delete commands are not available until you highlight recipients in the Mailing List pane Mailing List Business csv gt rayforce forcecars com Raymond Force Vogue 14 86 9 jmcclareyQirishgifts com John McClarey Jr Allure 1604 0 0 MA aan WERT ERE gt mcguiresQohome com Michelle Holm Home and Garden 10 20 h Import Export Clear Add Edit Delete Commands Available in the Mailing List Pane Along the bottom edge of the Mailing List pane are six commands that help you to manage the lists of recipients to whom you are broadcasting emails Import If the Mailing List pane is empty selecting the Import command allows you to desig nate a mailing list file to load into MailExpress If a list is already loaded in MailEx press then selecting Import will display a dialogue box asking you if you wish to deactivate the current list Confirm Y re you sure you want to discard current mailing list Export The mailing list that is currently loaded can be saved under a new or existing name using the Export command This is convenient
25. hat your messages will be format ted correctly HTML Preview If your email message was created using HTML you should check its appearance with the HTML Preview command found on the Command Menu to the right of the email pane Send All Remaining Send Selected Message Review 35 Before requesting HTML Preview the Email pane will display your content prior to resolution of HTML tags From dave lt dchina optonline net gt To John McClarey Jr lt jmeclarey irishgifts com gt Subject Thank You For Your Subscription Status Not yet sent IDOCTYPE html PUBLIC W3C DTD XHTML 1 0 a Transitional EN http www w3 org TR xhtml1 DTD xhtmli transitional dtd gt html xmins http www w3 org 1999 xhtml lt head gt h lt meta http equiv Content Type contentz text html charsetziso 8859 1 gt title Untitled Document lt title gt lt head gt lt body gt p Date 9 17 2007 lt p gt p E mail jmeclarey irishgifts com lt p gt lt p gt lt p gt lt p gt Dear John McClarey Jr lt p gt lt p gt Thank you for renewing your subscription to Allure magazine iw 36 Chapter 5 After selecting the HTML Preview command all tags hyperlinks and graphics will be resolved and displayed in the HTML Message Preview dial E HTML Message Preview E El Date 9 17 2007 E mail jmeclarey irishgifts com Dear John McClarey Jr Thank you for
26. heir recipients while MailExpress considers them sent Possible Causes E Anti spam filtering on your SMTP Server E Anti spam filtering on the receiving side incoming e mail server or the e mail client itself Check both the subject and body of your message and calculate the spam score using a specific algorithm If it exceeds a given number your e mail will be blocked but you most likely will not be notified about it You can learn more about spam scores on the Internet for example at http spamcheck site sell com Troubleshooting Tips 53 54 Chapter 8 Index Symbols Reply to is different from sender 17 A About MailExpress 8 accounts Outlook 12 Add button for attachments 17 Add command for adding recipients 26 Advanced Edition 8 anti 52 Anti SPAM 52 anti virus program 52 ASCIL 16 ASCII address file input 5 attachments 5 adding 17 authentication 51 B batch emails 52 batch mode 52 Batch Send Next command 39 BCC per email 20 BCC Evety e mail to 17 Blind CC 19 bulk e mails 52 button Add 17 C cascading style sheet 17 CC Blind 19 Clear Mailing List command 26 Command Menu 8 25 command message area 9 Commands Mailing List pane Add 27 Clear 27 Delete 29 Edit 28 Export 27 import 26 commas in parameters 22 comma separated values 40 Configuration Connection pane 11 Connection 11 Test 14 connection pane 8 connection SSL 51 CS
27. imple import export functions in applications such as Microsoft Excel E the Windows Operating System environment Important DO NOT SEND UNSOLICITED E MAIL Be aware that you are solely responsible for the messages you send In many cases sending unsolicited email spam is in violation of the law and you will be solely accountable and liable for damages and violations We reserve the right to refuse technical support and or other services if you E send unsolicited email Wi hijack a mail server relay E distribute illegal information or materials Wi forge header information E put false or misleading information in the subject B fail to provide a means for recipients to unsubscribe from your e mail lists Installation PIMEX MailExpress is available for immediate download and it s completely free Click on the download button at http www pimexonline com mailproduct html to download and install it At the conclusion of the install process a shortcut to the application will be placed on your desktop Your Name dave Delay 0 seconds Reconnect Every 25 messages Pause for 5 seconds Settings Test Connection Subject Thank You For Your Subscr Source File HTMLFile html BCC to Reply to Send Method Individual E mails a PIMEX MailExpress Y cle Mailing List MailingList txt SMTP Server mail optonline net v dchinadoptonline net Dave Your E Mail N dchina optonline net Y Ifrances optonline net Lora Settings Te
28. ing once on any recipient in the Mailing List pane will cause the E Mail pane to per form parameter substitutions and allow you to view the personalized email as the recipient will see it In the following example one recipient is selected in the Mailing List pane Mailing List Business csv ayforceQforcecars com Raymond Force vogue 14 86 jmcclareyQirishgifts com John McClarey Jr Allure 16 04 nettllepgnewhomes com Mary Gatesworth Vogue 14 86 meguires home com Michelle Holm Home and Garden 10 20 Selecting the recipient shown above causes the following substitutions in the raw email Parameter Substitution 0 Email Address 1 Full Name 2 Magazine Title 3 Subscription Price Table 1 Example Parameter Substitutions Message Review 33 34 Chapter 5 The Email pane is updated with these substitutions as is shown below From dave lt dchina optonline net gt To John McClarey Jr lt jmceclarey irishgifts com gt Subject Thank You For Your Subscription Status Not yet sent Date 9 17 2007 E mail jmcclarey irishgifts com Dear John McClarey Jr Thank you for renewing your subscription to Allure magazine Your credit card was charged the following amount 16 04 Sincerely Your Subscription Management Team Clicking any other recipient in the Mailing List pane will cause the Email pane to be updated instantly so that you can quickly confirm t
29. ipients are selected or highlighted Example Previewing the Raw email text Using the sample recipient list from Importing a Mailing List on page 22 assume that we want to send the following email to all recipients in the list 0 should be replaced with the email address 1 should be replaced with the full name of the recipient 2 should be replaced with the name of the magazine the recipient has purchased and 3 should be replaced with the price of the subscription to that magazine The email is saved in a file called ThankYou txt which is designated as the Source File in the Message pane Date 9 17 2007 E mail 0 Dear 1 Thank you for renewing your subscription to 2 magazine Your credit card was charged the following amount 3 Sincerely Your Subscription Management Team Message Review 31 32 Chapter 5 Make sure no recipients are selected in the Mailing List pane If any are selected highlighted use CTRL click to deselect the recipient s The raw email text is now viewable in the E mail pane From To Subject Status Date 9 17 2007 E mail 960 Dear 961 Thank you for renewing your subscription to 962 magazine Your credit card was charged the following amount 963 Sincerely Your Subscription Management Team Example Previewing the Email After Substitution If your email Source File is designated and your Mailing List is imported then click
30. mail etc e mail accounts However it will work with Google Mail Gmail if you enable POP3 option in your Gmail account What s New As of 6 02 2008 PIMEX MailExpress has been enhanced to provide you with the following features E Windows Vista support E SSL Connection support E BCC Method for sending emails M Send Selected option to send to selected recipients Wi Send up to 20 000 messages at a time Advanced Edition only E Backup and Restore program workspace connection settings e mail list mes sage Advanced Edition only E Send an unlimited number of file attachments Advanced Edition only Introduction 5 6 Chapter 1 How it Works MailExpress streamlines the process of merging text content with lists of email recip ients and allows you to control when and how you send them The content can be a simple TXT file from NotePad for example or an HTML file created using a variety of sources See HTML Restrictions on page 16 The program imports lists of e mail addresses with optional parameters in text or CSV comma separated values format generated by PIMEX or other contact man ager software as well as lists created by programs such as Excel The use of MailExpress Paramete in your email gives you the flexibility to personalize and format your messages as you desire Skills Needed PIMEX MailExpress is simple to use requiring only a basic knowledge of Wb email programs and addressbooks E s
31. ou would in any Windows application Resend Failed If any individual emails fail to send the Resend Failed command will become enabled You can then resolve the emails containing the errors and select Resend Failed Doing so will cause all the failed messages to retransmit top Sending Stop Sending At any point during a transmission you can interrupt the process by selecting Stop Sending from the Command Menu Unsent messages will be picked up and sent in the next transmission Successful Send After a successful transmission session you ll be presented with the Session Com plete dialogue shown below PIMEX MailExpress Session Complete Summary Start Time 7 08 07 PM End Time 7 08 10 PM Current Session Y Sent X Failures Totals wv Sent 2 X Failures D gt Remaining D Y Status Message successfully sent to all destinations Export Log Close The Session Complete dialogue shows you statistics for the transmission and offers you the opportunity to save the transmission log to a TXT file To save the log in comma sepatated values format which can be opened and printed by any spread sheet application such as Microsoft Excel or any text editor click Export Log To close this dialogue box select Close or click the window s Close button Sending Your Message 41 42 Chapter 6 CHAPTER Advanced Edition Upgrading to Advanced Edition gives you the following enhanced features ability to
32. our mailing list rayforce forcecars com Raymond Force Vogue 14 86 jmcclareylirishgifts com John McClarey Jr Allure 16 04 nettllep newhomes com Mary Gatesworth Vogue 14 86 mcguires home com Michelle Holm Home and Garden 10 20 In this case there are three additional parameters associated with this email address Wi The name of the contact Wi The magazine that the contact has subscribed to Wi The price of the subscription To import this data into EpressMail execute the following steps 1 Click the Import command on the lower left hand side of the Mailing List Pane Mailing List imper Mailing List Setup 23 2 Navigate to the directory where your file is located highlight the file and click the Open button Look in amp Data v OQ 2 ega E MailingList txt My Recent Documents Desktop o E e rucl My Network Files of type Text Files csv tt x 24 Chapter 4 3 View the list of recipients in the Mailing List pane Mailing List Business csv 9 rayforce forcecars com Raymond Force Vogue 1486 jmcclareyQirishgifts com John McClarey Jr Allure 16 04 gt nettllep newhomes com Mary Gatesworth Vogue 14 86 gt meguires home com Michelle Holm Home and Garden 10 20 Import Export Clear Add The Send All Remaining command in the Command Menu is now shown in bold This indicates that the command is now available for use since the message file
33. ram Timeout s Connection or server reply timeout in seconds If you click on Test Connection see below and connection settings are invalid MailExpress will timeout and display a connection error after this amount of time A typical value is 30 seconds SMTP server requires authentication If your email provider requires you to authenticate your connection before sending messages you should enable this option and provide values for the SMTP User and Password fields You can check this setting in your current e mail program Your E Mail The sender s e mail address Your Name The sendet s full name or a company name Examples John Smith B amp C Enterprises SMTP server requires SSL connection Check this box if you know that your SMTP server requires an encrypted connection SSL You can check this setting in the advanced options section of your current e mail program Delay s Time Delay in seconds between messages You can try sending e mails with no delay 0 and if you encounter errors after a few e mails you should change it to 1 or 2 seconds This setting depends on how quickly your SMTP Server can process e mails Reconnect msg Determines how many messages the program should send before creating a new fresh connection Some mail servers have a limit on the number of messages they will receive in a session Others may simply slow down in order to reduce input For typical dialup users the setting should b
34. rs for example Every recipient will see this text in the message header Do not leave it blank E mail Address Destination e mail address To for every e mail message sent In most cases you can leave it blank but some Internet Service Providers may require that a valid e mail address be specified in the To section Again every recipient will see this address in the e mail header BCC per email Number of blind carbon copy recipients from the Mailing List see below per every message sent The maximum number is 5 in the Free Edition of MailExpress 100 in the Advanced Edition Please note that your ISP can have a limit on the amount of BCC copies usually between 50 and 100 CHAPTER Mailing List Setup The Mailing List Pane The Mailing List pane is where you ll assign view and manipulate the list of recipients for your email message Initially you need to import a comma separated values CSV file of email addresses which can be created in one of several ways Wb by typing the list manually using Notepad or another text editor E by exporting data in CSV comma separated value format from a spreadsheet program such as Excel or another similar program E by exporting data in CSV comma separated format from another contact man ager application such as PIMEX Note We recommend PIMEX because it is designed to work with PIMEX MailEx press has a special tool for generating e mail address lists with optional par
35. ssages at a time send file attachments unlimited number Blind CC BCC every e mail to up to 100 destinations using BCC Method backup and restore program workspace connection settings e mail list mes sage Once your payment is processed we will email you your personal code which will automatically convert the program to the Advanced Edition Owners of previous versions 2 x 3 x are offered a 50 upgrade discount To purchase the Advanced Edition go to http www pimexonline com Introduction 9 10 Chapter 1 CHAPTER System Setup and Configuration The Connection Pane Before using MailExpress you ll need to provide some information that will enable the PIMEX software to communicate with your outgoing mail server Settings Connection SMTP Server smtp server com Your E Mail pmeG panexoniine com Your Name PIMEX Group Delay Reconnect hessages Pause for 5 seconds Getting Test Connection System Setup and Configuration 11 12 Chapter 2 Clicking Settings on the lower left hand side of the Connection pane displays the Connection Settings dialog Connection Settings SMTP Server mail myservice net Port Number 25 E Timeout s 60 2 O SMTP server requires authentication SMTP User Password O SMTP server requires SSL connection Your E Mail myname myservice net Your Name myname Delay s D Reconnect msg 25 IO Pause s 5 O One batch of e mails per session Batch msg Co
36. xonline com Reply to pimex pirnexonhne com Send Method Individual E mails Settings Text Method Clicking on the Text command here displays the Message Text editing box where you can make your changes and save the file E Message Text E3 Dear Legislative Committee Member Lorem ipsum dolor sit amet in libero metus vitae a pulvinar dis in lacus sed ridiculus sed aliquet rhoncus vestibulum id consectetuer lobortis et Ut pellentesque ut sed pede justo erat quis morbi eget sit Lacus ultricies ac dolor ut facilisis praesent mattis amet neque fusce auctor integer egestas lectus venenatis et Integer at arcu laoreet dis non nulla sit augue tortor nibh metus pede Porttitor cursus vitae orci ultricies et rhoncus bibendum diam in non magnis etiam consectetur aenean mattis ut aliquam sem vehicula dolorem massa in Ornare sagittis phasellus dui vestibulum integer wisi scelerisque varius nam vel proin pretium ligula torquent dictum ut fusce lacus convallis nunc id nullam in Felis cursus donec mus pulvinar enim dis tincidunt mauris erat varius sed condimentum Nulla turpis Elit libero fusce tellus nulla malesuada nam facilisis tellus fermentum vestibulum bibendum vel ipsum Lobortis imperdiet aliquam arcu sagittis vitae maecenas nunc tellus Vestibulum hac penatibus id donec bibendum venenatis turpis ullamco id Iaculis aptent facilisis turpis pulvinar in tellus ut est eget egestas lectus Lorem purus eros libero sem
37. xt Method Import Export Clear Add Status lt DOCTYPE html PUBLIC W3C DTD XHTML 1 0 Transitional EN http www w3 org TR html1 DTD htmli transitional dtd lt html mlnsz http www w3 org 1999 xhtml gt lt head gt lt meta http equiv Content Type content text html charset iso 8859 1 gt lt title gt Untitled Document lt title gt lt head gt HTML Preview Export Log Help Advanced Edition PIMEX Online About Exit Introduction 7 8 Chapter 1 System Requirements Disk Space 2 4 MB Operating System Windows 95 98 Me NT 2000 XP or Vista The PIMEX MailExpress User Interface The MailExpress interface is made up of four window panes and a Command Menu which are always visible unless they are overlaid by a pop up window The four panes are the Connection Message Mailing List and Email Connection The Connection pane displays and accepts settings that control the link between MailExpress and your email server as well as its behavior while you are con nected Message The Message pane displays and accepts settings that pertain to the email that you are about to send Mailing List The Mailing List pane displays and accepts data describing the recipi ents of your email It also offers functions that allow you to import export and edit recipient lists Email The Email pane displays the content of the

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